JP5742829B2 - Terminal apparatus, control method therefor, and program - Google Patents

Description

  The present invention relates to a system and method for providing support for giving a customer points for redeeming a prize.

  In recent years, an increasing number of businesses provide point services to customers who purchase products or receive services. The point service is a service in which points are given according to the price or the number of shopping, and the points accumulated by the customer are exchanged for premiums. It may be called by other names such as “mileage service”.

  A business operator may provide a point service independently, or a plurality of business operators may form a group to provide a common point service. Credit card business operators, that is, credit sales companies, also provide point services, and give points to customers who pay with credit cards.

  Points acquired by a customer may be managed together with points of other customers by a server or the like, or may be stored and managed in a card (member card) of the customer.

  In exchange for points, the business operator provides customers with various gifts such as decorations, daily necessities, food, books, or clothing. Not only the above-mentioned items but also gold vouchers, gift certificates, tickets or the like are provided as prizes. Alternatively, services such as travel, meals, or accommodation may be provided as prizes.

  Therefore, the customer can acquire various prizes in exchange for the accumulated points. Moreover, if you have subscribed to multiple point services, you will have more options for prizes. An increasing number of stores handle multiple point services.

  By the way, usually, the expiration date of redemption is often set for points. If this deadline expires, the points will expire.

  Patent Document 1 discloses a method for reducing point expiration. According to the method disclosed in Patent Literature 1, the store terminal manages point information including a point value, user identification information, store identification information, and an expiration date calculated based on the price of goods or services purchased by the user. Send to server. The management server has a control unit that stores the point information received from the store terminal in the point information storage unit, and the control unit is configured to store the point information for each user's point information stored in the point information storage unit. The remaining deadline until the expiration date of the point value included in is calculated, and when the calculated remaining deadline is less than or equal to the predetermined deadline, it is identified based on the user identification information included in the point information Information relating to points that have fallen below the predetermined time limit is transmitted to the mobile communication terminal.

  Further, customers who have subscribed to a plurality of point services have to carry a membership card for each point service, which is inconvenient. Therefore, methods as described in Patent Documents 2 and 3 have been proposed.

  According to the method described in Patent Document 2, a single IC card is provided with a data table corresponding to a plurality of stores or a common point system, and a record identifier is assigned to each record in each table. , Deduction processing.

  According to the method described in Patent Document 3, a customer registers personal information at a user terminal and transmits it to a management center server. The management center server generates a barcode ID and transmits it to the user terminal. For the same customer, a bar code ID common to a plurality of member systems is used. When a customer makes a purchase at a member store, the bar code ID is displayed on the display unit, and the store terminal reads the bar code with a bar code reader and transmits it to the management center server together with member data. The management center server manages member data of a plurality of member systems in a customer multi-database. The customer can receive member data of a plurality of member systems to which he / she is subscribed from the management center server at the user terminal and display the list.

However, the conventional methods as described in Patent Documents 1 to 3 cannot successfully reduce the expiration of points accumulated by customers who have subscribed to a plurality of point services.
JP 2007-58558 A JP 2002-41933 A JP 2003-30415 A

  The present invention has been made in view of such problems, and an object thereof is to more effectively prevent the expiration of points accumulated by customers who have subscribed to a plurality of point services.

A terminal device according to an embodiment of the present invention is a terminal device capable of communicating with a card corresponding to a plurality of types of point services installed in a certain store . Search for information on a card that stores at least one point service that can be used by a user, and search for a point service that can be used at a certain store among a plurality of point services stored on the card. , Display means for displaying a plurality of types of point services that are selection candidates of point services for accepting selection as one point service to which points that can be used at the searched certain store are given , and use in the displayed certain store When receiving one of the selection of the possible rewards program, the plurality of types A card compatible with Into service, when writing point given, the one of the plurality of types of reward displayed on the display unit of the terminal device, a point only reward selection of which is accepted in the terminal device is granted And a control means for controlling the writing of points to the card by the terminal device.

It is a figure which shows the example of the hardware constitutions of a terminal device. It is a figure which shows the example of a connection with a terminal device and another apparatus. It is a figure which shows the example of a functional structure of a terminal device. It is a figure which shows the example of a card attribute information table. It is a figure which shows the example of a revocation management pattern. It is a figure which shows the example of a card use log | history table. It is a figure which shows the example of a point exchange rate table and a pattern priority table. It is a flowchart explaining the example of the flow of a card preparation process. It is a figure which shows the example of the external appearance of the apparatus for a setting. It is a flowchart explaining the example of the flow of calculation processes, such as a revocation nearness score. It is a figure which shows the example of a point information screen. It is a figure which shows the example of a point information screen. It is a flowchart explaining the example of the flow of the whole process of the terminal device in the case of point provision. It is a flowchart explaining the example of the flow of the whole process of the terminal device in the case of point provision.

  1 is a diagram illustrating an example of a hardware configuration of the terminal device 1, FIG. 2 is a diagram illustrating an example of connection between the terminal device 1 and another device, and FIG. 3 is a diagram illustrating an example of a functional configuration of the terminal device 1. 4 is a diagram showing an example of the card attribute information table TL1, FIG. 5 is a diagram showing an example of a revocation management pattern, FIG. 6 is a diagram showing an example of the card use history table TL2, and FIG. It is a figure which shows the example of pattern priority table TL4.

  The terminal device 1 according to the present invention is a terminal device of a POS (Point of Sales) system used in a store that sells products or provides services. As the terminal device 1, a POS cash register or a personal computer is used.

  As shown in FIG. 1, the terminal device 1 includes a CPU 10a, a RAM 10b, a ROM 10c, a hard disk 10d, a display 10e, operation buttons 10f, a communication interface 10g, an input / output interface 10h, and the like.

  As shown in FIG. 2, the communication interface 10g is used to connect to a point management device 21 that centrally manages the points of a POS system host 23 or a point service (sometimes referred to as "mileage service"). , The interface. A NIC (Network Interface Card) or a modem is used as the communication interface 10g.

  As shown in FIG. 2, the input / output interface 10h is an interface for connecting to a CAT (Credit Authorization Terminal) terminal 22 and a card reader / writer 1RW for connecting to an authorization center of a credit card company or a credit sales company. . USB, IEEE1394, RS-232C, or the like is used as the input / output interface 10h.

  The operation button 10f is used for the store clerk to input the price of the product purchased by the customer, the product code, and the like. In the case where a barcode reader is connected to the terminal device 1, the store clerk can input the amount and the product code using the barcode reader instead of the operation button 10f. Further, as will be described later, the operation button 10f is also used for designating which point service points the customer desires to receive. The display 10e displays a screen such as a point information screen HG1 described later.

  Software for performing processing such as sales management or inventory management in cooperation with the host of the POS system is installed in the ROM 10c or the hard disk 10d as in the past.

  Further, in the ROM 10c or the hard disk 10d, a transaction information acquisition unit 101, a card information acquisition unit 102, an amount corresponding point calculation unit 121, a shortage point calculation unit 122, an expiry point calculation unit 123, point information as shown in FIG. Programs and data for realizing functions such as the display processing unit 124, the grant card determination processing unit 131, and the point grant control unit 132 are installed. These programs and data are loaded into the RAM 10b as necessary, and the programs are executed by the CPU 10a.

  The following deals with membership cards issued by 11 business owners: A, B, C, D, E, F, G, H, I, J, and L cards. Points can be granted for these point services. The terminal device 1 will be described by taking the terminal device 1X used in a certain “shop X” as an example. IC cards are used as these membership cards.

  A customer who has purchased a product at the shop X can be given (added) any of the points of the above nine point services as points according to the price. At this time, as in the past, the customer decides by himself / herself which point service point is to be awarded, and gives the point service member card to the store clerk.

  Then, in exchange for the points acquired by the customer, the customer can receive a gift or receive a service from the point granter (member card issuer).

  Alternatively, if the customer has subscribed to the multi-card service, the customer can give the service card to the store clerk instead of the membership card. In this case, it is possible to easily select a member card to be used (that is, which point service points are given) while referring to a point information screen HG1 described later. Alternatively, the terminal device 1 can automatically determine the membership card to be used.

  The “multi-card service” is a service in which the membership card functions of a plurality of point services can be integrated and used on a single card. A large number of member card issuers gather to form an organization and operate a multicard service, or an ISP (Internet Service Provider) or the like may operate a multicard service.

  Hereinafter, a card in which the functions of a plurality of issuer membership cards are integrated is referred to as a “multi-card 30”. The functions of the A card to I card can also be integrated into the multi card 30. In addition, the functions of membership cards not handled by Shop X can be integrated. An IC card is used as the multicard 30. Hereinafter, the case where the multi card 30 in which the membership cards issued by the 11 business owners of the A to K cards are aggregated is used will be described as an example.

  The multicard 30 stores a card attribute information table TL1, a card use history table TL2, a point exchange rate table TL3, and a pattern priority table TL4.

  As shown in FIG. 4, the card attribute information table TL1 stores information on various attributes for each member card to which the owner of the multi-card 30 is subscribed. “Card name” indicates the name of the member card. This can be said to indicate the name of the point service.

By the way, in general, the rules for the validity period of points, that is, the timing of expiration, vary for each point service. For example, rules are often defined as the following patterns 1 to 3.
(Pattern 1) All accumulated points are valid for a predetermined period Ta from the date when the member card was last used (hereinafter referred to as “last use date”). When the predetermined period Ta has elapsed, all the accumulated points are expired. Since the last use date is updated when the membership card is used, in the case of pattern 1, the expiration date may vary as shown in FIG.
(Pattern 2) All accumulated points are valid for a predetermined period Tb from the date when the member card is issued (hereinafter referred to as “card issue date”). When the predetermined period Tb elapses, all the accumulated points are expired. Since the card issue date does not change, in the case of the pattern 2, as shown in FIG. 5B, the expiration date of all the points is common and unchanged.
(Pattern 3) As shown in FIG. 5C, the points are valid only for a predetermined period Tc from the date when the points were granted (hereinafter referred to as “point grant date”). When this predetermined period Tc elapses, the point is expired. Therefore, in the case of pattern 3, even if the points are given to the same member (customer), the expiration date may be different for each point.

  Returning to the description of the card attribute information table TL1 in FIG. 4, the “revocation management pattern” indicates a revocation rule pattern of points stored in the membership card.

  The “valid period” indicates the length of the predetermined period Ta if the revocation management pattern of the member card is “pattern 1”, and indicates the length of the predetermined period Tb if “pattern 2”. “3” indicates the length of the predetermined period Tc.

  “Unit point value” indicates the value per point in “yen”. The “minimum exchangeable score” indicates the number of points necessary for exchanging with some premium or service. “Shopping amount given 1 point” indicates how many yen worth of shopping is given to a customer for 1 point.

  The “expiration date” indicates the expiration date of the points accumulated in the member card. However, in the case of a pattern 3 membership card, it indicates the oldest expiration date of the currently valid points. “Last use date” indicates the date on which the member card was last used. “Number of possessed points” indicates the number of points accumulated in the membership card.

  As shown in FIG. 6, the card usage history table TL2 stores information on usage history for each member card to which the owner of the multi-card 30 is subscribed. The meaning of each item will be described later.

  In the point exchange rate table TL3, as shown in FIG. 7A, exchange rates at the time of exchanging points of a certain member card for points of another member card are shown. In the pattern priority table TL4, as shown in FIG. 7 (b), the revocation management pattern point service point that the owner of the multi-card 30 wants to preferentially grant is shown.

  In addition, the multicard 30 includes the card ID of each aggregated member card, the owner's name, the identification number of the multicard 30 itself, an automatic selection flag 5FG, reference item information 5SK, and an expiration notice period Ts, which will be described later. It is remembered.

[Preparation process for enabling the multi-card 30]
FIG. 8 is a flowchart for explaining an example of the flow of card preparation processing, and FIG. 9 is a diagram showing an example of the appearance of the setting device 4.

  As described above, various information is stored in the multicard 30. Some of them must be stored in advance in the multicard 30 before use. Hereinafter, a preparation process for enabling the multicard 30 will be described in detail.

  Those who wish to use the multicard 30 must subscribe to the multicard service. When you apply for membership, your name, card ID and issuer of your membership card, whether or not to automatically select a membership card, items to be referred to during automatic selection, points up to the number of months before expiration Tell the operator of this service whether you want to be notified about or for which revocation management pattern membership card you want to be given points preferentially.

  Such procedures may be performed by the applicant submitting a predetermined application form to the operator of the multi-card service, or the operator prepares a Web page for application on a Web server established on the Internet. In addition, the applicant may be able to perform online.

  The operator inputs the content transmitted from the applicant to a computer (for example, a personal computer) to which a card reader / writer is connected. If you know the unit point value and the minimum number of exchangeable points for each member card, enter them as well. A new multicard 30 is set in the card reader / writer. Then, a predetermined command is input to this computer. Then, this computer executes processing of a procedure as shown in FIG.

  An empty card attribute information table TL1 (see FIG. 4) and a card use history table TL2 (see FIG. 6) are created on the multicard 30 set in the card reader / writer (# 11). In the card attribute information table TL1, one record is prepared for each member card.

  In each record, the input name (card name) of the corresponding member card is stored (# 12). Furthermore, the validity period (Ta, Tb, or Tc) and the expiration management pattern of the corresponding member card points are stored in each record (# 13). Information on the validity period and revocation management pattern may be obtained by accessing the system of each member card issuer. Alternatively, an operator may input, or a database in which these pieces of information are collected may be prepared in the terminal device 1 in advance and referred to.

  If it is entered how many months before the expiration date is requested (Yes in # 14), the period is written in the multicard 30 as the revocation attention period Ts (# 15). When the unit point value of the membership card is input (Yes in # 16), it is stored in the membership card record (# 17). If the minimum exchangeable number of membership card is entered (Yes in # 18), it is stored in the membership card record (# 19).

  The revocation attention period Ts, the unit point value, and the minimum exchangeable point information may be obtained by accessing the member card issuer system as in the case of the expiration date and the revocation management pattern. A database in which the above information is collected may be prepared in the terminal device 1 in advance and referred to.

  If it is entered which point of revocation management pattern point service you want to give preferentially (Yes in # 20), generate a pattern priority table TL4 (see FIG. 7B) indicating that The data is stored in the multicard 30 (# 21).

  Whether or not the membership card is to be automatically selected is input, and if an item to be referred to is automatically input (Yes in # 22), an automatic selection flag 5FG indicating whether or not to perform the automatic selection is set. The information is generated and written to the multicard 30, and the item information is written to the multicard 30 as reference item information 5SK (# 23).

  If the membership card collected at this time on the multi-card 30 includes a membership card of a point service that can exchange points for points of other point services (Yes in # 24), the point indicating the exchange rate An exchange rate table TL3 (see FIG. 7A) is generated and written to the multicard 30 (# 25). The exchange rate information may also be obtained by accessing the system that issued the membership card, as in the case of the expiration date, or a database that collects such information is prepared in the terminal device 1 in advance. You may refer to this.

  The multicard 30 can be used by the above processing. Then, the multicard 30 is handed over to the applicant.

  Alternatively, as shown in FIG. 9, a setting device 4 having a size of a CD (Cash Dispenser) or ATM (Automatic Teller Machine) and having a touch panel and a card reader / writer is installed for each store. It may be left. Then, a program necessary for performing the processing described with reference to FIG. 8 may be installed in the setting device 4 so that the user can set the multi-card 30 by operating the user himself / herself. Alternatively, this program may be installed in the terminal device 1 so that the store clerk can perform the setting operation of the multicard 30.

[Process of giving points when multi-card 30 is used]
FIG. 10 is a flowchart for explaining an example of the flow of the calculation process for the number of near expiration points, etc. FIGS. 11 and 12 are diagrams showing an example of the point information screen HG1.

  Next, details of processing performed when points are given by each unit of the terminal device 1X shown in FIG. 2 will be described in detail.

  When the customer makes a purchase at the shop X and pays the price, the customer gives his multi-card 30 to the store clerk. The store clerk sets the received multi-card 30 in the card reader / writer 1RW, and operates the operation button 10f to input the current shopping amount, product code, and the like. Then, the transaction information acquisition part 101 of FIG. 2 acquires the input information.

  The card information acquisition unit 102 controls the card reader / writer 1RW so that information stored in the multicard 30 is read out as necessary.

  The amount-corresponding point calculation unit 121, the shortage point calculation unit 122, and the near-expired point calculation unit 123 are points services that can be given points at the shop X among the membership cards collected on the multicard 30. For the membership card, various values described below are calculated.

  As described above, A card to K card are collected in the multi-card 30 of this example, but shop X handles only A card to J card among these member cards. Therefore, the A card to the J card are subject to processing of the amount corresponding point calculation unit 121, the shortage point calculation unit 122, and the expiry point calculation unit 123.

The amount-corresponding point calculation unit 121 calculates, for each member card, the number of points to be granted according to the purchase price of this time (hereinafter referred to as “amount-corresponding point”) by the following equation (1). Use to calculate.
FPα = DK / FKα (1)
However, “FPα” is the amount corresponding to the amount of money of the α card (α = A, B, C,..., J). “DK” is the value of the current purchase price. “FKα” is a value of “shopping amount given 1 point” shown in the card attribute information table TL1 of the α card.

The deficiency score calculation unit 122 is the number of points necessary for accumulating the minimum exchangeable points for each member card (that is, the number of points insufficient to achieve the minimum exchangeable points. Is calculated using the following equation (2).
LPα = SPα−HPα (2)
However, “LPα” is a shortage point of the α card. “SPα” and “HPα” are the “minimum exchangeable points” and “the number of possessed points” indicated in the card attribute information table TL1 of the α card, respectively.

  The revocation interval score calculation unit 123 calculates, for each member card, the number of points expired between now and after the elapse of a predetermined period (revocation attention period Ts) (hereinafter referred to as “revocation interval close score”). The calculation is performed according to the procedure shown in FIG.

  The expiration notice period Ts is the expiration notice period Ts stored in the multicard 30. However, if this cannot be read from the multicard 30 (No in # 101 of FIG. 10), the default period set in the terminal device 1 is set as the revocation attention period Ts (# 102).

  Focus on the first membership card (# 103). At this time, attention is also paid to the record of the member card in the card attribute information table TL1 read from the multicard 30. If the revocation management pattern of the member card being noticed is pattern 1 or pattern 2 (Yes in # 104), if the expiration date comes before the expiration notice period Ts elapses from now (in # 105) Yes), the current number of possessed points is set as the expiry score (# 106). If not visited (No in # 105), “0 points” is set as the expiry score (# 107).

  On the other hand, if the revocation management pattern of the member card being noticed is pattern 3 (No in # 104), the member card from the card usage history table TL2 read from the multi-card 30 is now subject to revocation. A point where the expiration date comes before the period Ts elapses is searched (# 108). Then, the total score of those points is set as the expiry score (# 109).

  If there is an unfocused member card, the processes of steps # 104 to # 109 are executed as appropriate, as with the first member card.

Further, the revocation interval score calculating unit 123 calculates the value of the revocation interval score of each member card (hereinafter referred to as “revocation point value”) using the following equation (3).
SKα = TKα × FPα (3)
However, “SKα” is the revocation point value of the α card. “TKα” is a value of “unit point value” shown in the card attribute information table TL1 of the α card.

  Returning to FIG. 2, the point information display processing unit 124 stores the calculation result of the revocation close score by the calculation unit 121 of the amount corresponding points, the shortage score calculation unit 122, and the revocation close score calculation unit 123 and the multicard 30. The point information screen HG1 as shown in FIGS. 11 and 12 is displayed on the display 10e based on the card attribute information table TL1 and the like.

  In the point information screen HG1 shown in FIG. 11A, a list in which the information of each member card is arranged in descending order of the revocation close score calculated by the revocation close score calculation unit 123 is arranged. Note that only member cards having an expiry score of a predetermined score or more may be selected and arranged.

  The list also shows information other than the revocation score, but the “card name” and “revocation management pattern” are based on the card attribute information table TL1. “Yen conversion” is the revocation point value calculated by the revocation interval score calculation unit 123.

  The “expiration date” is based on the card attribute information table TL1 for the membership card whose revocation management pattern is pattern 1 or pattern 2. On the other hand, for the membership card that is pattern 3, the expiration date of the oldest point among the currently valid points of the membership card shown in the card usage history table TL2 is used.

  “Shortage points” and “Currently awarded points” are respectively. The shortage score calculated by the shortage score calculation unit 122 and the amount corresponding point calculated by the calculation unit 121 such as the amount corresponding to the amount of money (that is, the number of points to be given according to the current shopping).

  The “achievement flag” indicates whether or not points are accumulated as much as possible to exchange for some prize or service. Specifically, if the number obtained by adding “the number of possessed points” and “the number of points awarded this time” shown in the card attribute information table TL1 is equal to or greater than the minimum exchangeable number, It means "achieved this time". When “the number of possessed points” shown in the card attribute information table TL1 is already equal to or greater than the minimum exchangeable number, “achieved” is indicated.

  The “affiliation card” indicates to which membership card points the membership card points can be exchanged. This is based on the point exchange rate table TL3 (see FIG. 7A).

  The store clerk shows the point information screen HG1 to the customer who is shopping, and asks which member card the point is added to.

  In addition, the store clerk can rearrange the information on the membership card based on other items and show it to the customer. When the clerk presses the expiration date tab TG12, the point information display processing unit 124 points information in a state in which the information of the member cards is arranged in the order in which the points close to the expiration date are accumulated as shown in FIG. Display the screen HG1 again. When the store clerk presses the shortage point small order tab TG13, the point information display processing unit 124 displays the point information screen HG1 in a state where the member card information is arranged in the order of the shortage number as shown in FIG. cure. When the user presses the pattern order tab TG14, the point information display processing unit 124 displays the point information screen HG1 in a state where the member card information is arranged in the order of the revocation management pattern having the highest priority as shown in FIG. Display again. The priority order is based on the pattern priority table TL4 (see FIG. 7B).

  The customer decides on which membership card to accumulate points while looking at these point information screens HG1, and offers it to the store clerk. The store clerk selects a member card for storing points from the list on the point information screen HG1, and presses the grant button BN11.

  Returning to FIG. 2, the grant card determination processing unit 131 determines to which member card the point is given as follows.

  When the automatic selection flag 5FG read from the multi-card 30 indicates “off”, it is determined that points are given to the member card selected on the point information screen HG1.

  On the other hand, when the automatic selection flag 5FG is “ON”, the member card to which points are given is determined based on the item indicated in the reference item information 5SK read from the multicard 30.

  For example, when “revocation point” is indicated in the reference item information 5SK, it is determined as the member card in which the points having the highest number of revocation points are stored. Alternatively, when “expiration date” is indicated, it is determined that the member card stores the points whose expiry date is closest. If “shortage score” is indicated, it is determined that the member card stores the points with the smallest shortage score (that is, closest to the minimum exchange score).

  However, in the case of Pattern 2, it is useless to newly accumulate points on a membership card whose expiration date has expired. Therefore, the point information display processing unit 124 displays the point information screen HG1 so that the information on the membership card of the pattern 2 whose expiration date has expired is not included in the list. Further, the grant card determination processing unit 131 does not automatically select the membership card of the pattern 2 whose expiration date has expired.

  The point grant control unit 132 controls the card reader / writer 1RW so that points are given to the membership card determined by the grant card determination processing unit 131. The card reader / writer 1RW is controlled so that information on the actual purchase and point grant results is written to the multicard 30. Note that the number of points to be awarded has already been calculated by the amount-corresponding point calculation unit 121.

  Then, the card reader / writer 1RW updates the member card record in the card attribute information table TL1 stored in the multicard 30 as follows. Update "Last Use Date" to today's date. Add the number of points given this time to “Number of possessed points”. When the expiration management pattern of the member card is pattern 1, the “expiration date” is updated to a date after the expiration of the “validity period” from today.

  Further, the card reader / writer 1RW determines the use date of the multi-card 30 (that is, the date of today), the name of the member card to which the points are given (card name), the amount of the current purchase (shopping amount), and the points given this time. Is added to the card use history table TL2 (see FIG. 6). At this time, the value of the status flag is “1” which means that the point is valid.

  When points are managed centrally by the point management device 21, the point grant control unit 132 grants points together with information such as the number of points given this time and the card ID of the grantee member card. What is necessary is just to transmit the command which should be with respect to the point management apparatus 21. Then, the point management apparatus 21 performs a process of giving points based on the transmitted information.

  In addition, the card reader / writer 1RW appropriately updates the records of the card attribute information table TL1 and the card usage history table TL2 as follows.

  Of the records in the card usage history table TL2, a record whose expiration date has passed is searched, and the “status flag” of the record is updated to “2” which means that the record has expired. Further, the “status flag” of the point record used for exchanging with the prize or service is updated to “3” which means that it has been used. For the membership card record whose revocation management pattern is pattern 3 in the card attribute information table TL1, the expiration date of the oldest record whose status flag is “1” in the card usage history table TL2 Update to show the same date as the day.

  FIG. 13 and FIG. 14 are flowcharts for explaining an example of the overall processing flow of the terminal device 1 when giving points.

  Next, the procedure for giving points will be described in detail with reference to the flowcharts of FIGS.

  The terminal device 1 causes the card reader / writer 1RW to read the information stored in the multicard 30 (# 61 in FIG. 13). The input of the current shopping amount is accepted (# 62).

  Of the membership cards collected in the multi-card 30, for the membership cards handled at the shop X, the number of points expired within the revocation attention period Ts (number of points close to revocation) is calculated (# 63 to # 66). ). In addition, the number of points corresponding to the amount of money and the number of missing points are also calculated.

  A point information screen as shown in FIG. 11 or FIG. 12 in a state where the information of each member card is rearranged according to the tab pressed by the store clerk based on the various points calculated and the various information read from the multi-card 30. HG1 is displayed as appropriate (# 67 to # 70).

  When the automatic selection flag 5FG is “off” (No in # 71 in FIG. 14), the point service points of the member card selected from the list on the point information screen HG1 are given (# 72, # 79). ).

  When the automatic selection flag 5FG is “ON” (Yes in # 71), the membership card to which points are given is automatically determined based on the reference item information 5SK. That is, when “revocation point” is indicated (Yes in # 73), the member card having the most revoked points is determined (# 74). When “expiration date” is indicated (Yes in # 75), the member card is determined as the member card storing the points whose expiry date is closest (# 76). If “shortage score” is indicated (Yes in # 77), the member card is determined as the member card storing the points with the smallest shortage score (that is, closest to the minimum exchange score) (# 78). Alternatively, it may be determined to be a membership card that reaches the minimum exchangeable point number or a membership card that has already exceeded the minimum exchangeable point if points are given this time. Then, points are given to the determined membership card (# 79).

  A record indicating the contents of the present shopping and point grant is added to the card use history table TL2 (# 80), and the record of the member card to which the point is given in the card attribute information table TL1 is updated (# 81). .

  According to this embodiment, the information of the points accumulated by the customer is displayed for each point service, that is, for each membership card. In addition, these information items are preferentially ranked in the order of the most recent revocation points or in the order of their value, in the order in which the expiration date is near, the order in which the minimum exchangeable point is close, or the revocation management pattern desired by the customer. To display. Therefore, it is possible to more effectively prevent the expiration of the points accumulated by customers who have subscribed to a plurality of point services.

  In this embodiment, as described with reference to FIG. 12 (a), the member card information is preferentially displayed in the higher order from the one with the smallest deficiency score. However, the shopping card necessary for reaching the minimum exchangeable score is displayed. You may display preferentially from the thing with small amount of money.

  In this embodiment, all the member card information is acquired from the multi-card 30, but part or all of the information may be acquired from the point management device 21.

  You may comprise so that the minimum exchangeable number | score can be changed according to a customer's desired prize or service for every customer.

  In addition, the configuration of the entire terminal device 1 or each unit, processing contents, processing order, table configuration, and the like can be appropriately changed in accordance with the spirit of the present invention.

  The present invention is particularly preferably used for a system that handles a multi-card in which a plurality of membership cards are aggregated.

Claims (3)

In a terminal device that can communicate with a card that supports multiple types of point services installed in a store ,
At the time of payment, information on a card storing at least one point service that can be used by a user among a plurality of point services with different operators is searched, and a plurality of point services stored in the card are searched. A plurality of types of points that are candidates for selection of a point service that searches for a point service that can be used in the certain store and accepts selection as one point service to which the point that can be used in the searched certain store is granted Display means for displaying the service;
When the selection of one of the displayed reward programs available at the certain store is accepted, it is displayed on the display means of the terminal device when the points to be given are written on a card corresponding to a plurality of types of point services. Control means for performing point writing control on the card by the terminal device so that points are given only to the point service of which selection is received in the terminal device among the plurality of types of point services;
The terminal device characterized by having. In a control method in a terminal device capable of communicating with a card corresponding to a plurality of types of point services installed in a store ,
At the time of payment, information on a card storing at least one point service that can be used by a user among a plurality of point services with different operators is searched, and a plurality of point services stored in the card are searched. A plurality of types of points that are candidates for selection of a point service that searches for a point service that can be used in the certain store and accepts selection as one point service to which the point that can be used in the searched certain store is granted View services,
When the selection of one of the displayed reward programs available at the certain store is accepted, it is displayed on the display means of the terminal device when the points to be given are written on a card corresponding to a plurality of types of point services. In addition, among the plurality of types of point services, the terminal device performs point writing control on the card so that points are given only to the point service for which selection has been accepted in the terminal device.
A control method in a terminal device. A program executed on a terminal device capable of communicating with a card corresponding to a plurality of types of point services installed in a store ,
At the time of payment, information on a card storing at least one point service that can be used by a user among a plurality of point services with different operators is searched, and a plurality of point services stored in the card are searched. A plurality of types of points that are candidates for selection of a point service that searches for a point service that can be used in the certain store and accepts selection as one point service to which the point that can be used in the searched certain store is granted View services,
When the selection of one of the displayed reward programs available at the certain store is accepted, it is displayed on the display means of the terminal device when the points to be given are written on a card corresponding to a plurality of types of point services. In addition, among the plurality of types of point services, the terminal device performs point writing control on the card so that points are given only to the point service for which selection has been accepted in the terminal device.
A program for causing a terminal device to execute a process.

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