JP5640878B2 - E-mail display method or transmission method linked with telephone function - Google Patents

Description

  The present invention relates to a method of searching for an e-mail related to the other party during the call and talking with the other party while referring to the e-mail, or transmitting the displayed e-mail to the other party during the call. .

  In recent years, with the spread of electronic mail, there is an environment in which information transmission can be performed more smoothly by effectively using a telephone function and an electronic mail transmission / reception function. However, the telephone function and the e-mail transmission / reception function are independent functions, and operations related to incoming / outgoing calls and operations related to display / transmission of e-mail are executed separately even when communicating with the same party. It is necessary to perform operations related to e-mails during a call. As a technique for solving this, there is a technique for linking a telephone function to an electronic mail transmission / reception function (for example, Patent Document 1).

  In Patent Literature 1, a telephone number, an e-mail address, and information indicating whether or not an e-mail is sent to the e-mail address are stored in association with each other, and an e-mail address corresponding to the telephone number of the other party on the call and the e-mail Whether or not an e-mail has been sent to an address is searched. If an e-mail has not been sent, an e-mail address change notification e-mail or the like is sent to the unsent e-mail address. That is, the technique described in Patent Document 1 is intended to notify an email address that is frequently changed to the other party during a call every time a call is made in order to prevent junk mail. Suitable for mobile phones with e-mail function.

  However, in desk work by a telephone on a desk and a personal computer or the like, a telephone call is often made with the other party while referring to an email with the other party that has been transmitted and received in advance. In this regard, the technique of Patent Document 1 is not considered.

JP 2007-200197 A

  An object of the present invention is to make it possible to display an e-mail communicated with the other party with a simple operation and make a conversation with the other party while referring to the e-mail when a call is made or received. An object of the present invention is to provide a mail display method or an e-mail transmission method capable of transmitting an e-mail displayed during a call to the other party with a simple operation.

In order to solve the above-mentioned problems, the first invention includes an address registration means for registering a telephone number and an e-mail address in association with each other, an address search means for searching for an e-mail address by a telephone number, and received or transmitted E-mail communication device linked with a telephone function, comprising: an e-mail storage means for storing e-mails; and an e-mail search display means for searching and displaying a predetermined e-mail stored in the e-mail storage means In the e-mail display method, when storing the received or sent e-mail in the e-mail storage means, when the operator specifies to display the e-mail in conjunction with the telephone function, accumulated by applying a predetermined flag in the e-mail in advance when a defined set has been made or predetermined specific operation for When the call is made or received, the address registration unit is referred to retrieve an email address corresponding to the telephone number of the communication partner, and the retrieved electronic Search for received or sent e-mails whose e-mail address matches the source address or destination address, and depending on the setting made or the specific operation made , information related to the searched e-mail , Alternatively, the information related to the e-mail to which the flag is added in the searched e-mail is displayed on a display unit included in the e-mail communication apparatus.

  According to the present invention, when a call is made or a call is received, an electronic mail communicated with the partner can be displayed by a simple operation, and an electronic device that enables conversation with the partner while referring to the electronic mail. It is possible to provide a mail display method or an e-mail transmission method that enables an e-mail displayed during a call to be transmitted to the other party with a simple operation.

The block block diagram of the apparatus 1 to which this invention is applied Examples of contents registered in the e-mail storage unit 22 Operation flowchart of apparatus 1 to which the present invention is applied

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is an example of a block diagram of an electronic mail communication apparatus 1 (hereinafter abbreviated as “this apparatus”) linked with a telephone function to which the present invention is applied.

  The apparatus 1 is connected to the telephone 2 via the telephone network 4. In addition, the electronic mail apparatus 3 is connected via an IP (Internet Protocol) network 5. The apparatus 1 includes a terminal control unit 10, a telephone line correspondence unit 11, a call unit 12, a display unit 13, an operation unit 14, an address search unit 15, an address registration unit 16, an IP line correspondence unit 20, an email transmission / reception unit 21, An email storage unit 22, an email search unit 23, and a telephone number extraction unit 111 are included.

  The terminal control unit 10 is means for executing overall control of processing related to incoming / outgoing calls and mail transmission / reception of the apparatus 1. For example, when an incoming call to the apparatus 1 is notified from the other party telephone 2 via the telephone network 4 from the telephone line corresponding unit 11, the terminal control unit 10 controls the call unit 12 and the display unit 13 to ring and ring the incoming call. The operator who uses this apparatus 1 is called up. When the operator responds, the terminal control unit 10 forms a call path (not shown) between the call destination and the call unit 12 and enables a call between the operator and the other party. When the operator performs a call operation using the operation unit 14, the terminal control unit 10 executes a call process to the call destination via the telephone line corresponding unit 11. When the other party responds, the terminal control unit 10 forms a call path between the callee and the calling unit 12 to enable a call between the operator and the other party. The processing related to such a general outgoing / incoming call is the same as the normal telephone function.

  The telephone line corresponding unit 11 is a connection interface between the apparatus 1 and the telephone network 4. When an incoming call from the partner telephone 2 via the telephone network 4 to the apparatus 1 is detected, the arrival of the incoming call and the telephone number of the partner (source of the incoming call) extracted by the telephone number extraction unit 111 are sent to the terminal control unit 10. Notice.

  The call unit 12 is means for making a voice call with the other party using a handset or the like (not shown), and activates / stops the voice call under the control of the terminal control unit 10.

  The display unit 13 is means for displaying information related to incoming and outgoing calls and e-mails (for example, an LCD).

  The operation unit 14 is input means operated by an operator such as a numeric keypad, function keys, direction keys, hooks, and a mouse. The terminal control unit 10 controls the apparatus 1 in accordance with key input from the operation unit 14.

  The address search unit 15 is a means for searching for an e-mail address (hereinafter also abbreviated as a mail address) registered in the address registration unit 16 by a telephone number. According to a request from the terminal control unit 10, the telephone number The terminal control unit 10 is notified of the e-mail address associated with the telephone number of the caller at the time of incoming call extracted by the extraction unit 111 or the other party's phone number at the time of outgoing call.

  The address registration unit 16 is means for previously registering a telephone number and an e-mail address in association with each other.

  The IP line corresponding unit 20 is an interface for connecting the apparatus 1 and the IP network 5. In this embodiment, it corresponds to the IP network 5, but it is naturally possible to correspond to a non-IP network such as an analog network or an ISDN network. In this case, the IP line corresponding unit 20 corresponds to these networks. The connection interface may be changed.

  The e-mail transmission / reception unit 21 is a unit that performs control related to e-mail transmission / reception according to an instruction from the terminal control unit 10. When an e-mail is received from the e-mail device 3 on the communication partner side via the IP network 5 and the IP line corresponding unit 20, the reception is notified to the terminal control unit 10 and the received e-mail is sent to the e-mail storage unit 22. accumulate. When the terminal control unit 10 detects an e-mail transmission operation from the operation unit 14, the e-mail transmission / reception unit 21 transmits the e-mail to the transmission destination via the IP line correspondence unit 20 according to an instruction from the terminal control unit 10. Execute the process. Such processing related to transmission / reception of electronic mail is the same as general processing executed by a normal electronic mail apparatus.

  The e-mail accumulating unit 22 is a means for accumulating received or transmitted e-mails, and also accumulates flag information related to whether or not to display e-mails in conjunction with the telephone function.

  The e-mail search unit 23 is a unit that searches the e-mail storage unit 22 for an e-mail that has been transmitted or received in accordance with an instruction from the terminal control unit 10. The searched e-mail list or e-mail text is displayed on the display unit 13 via the terminal control unit 10.

  FIG. 2 shows an example of the e-mail information stored in the e-mail storage unit 22. The column 201 is an e-mail management number, the column 202 is a communication date and time, the column 203 is a source e-mail address, Column 204 registers the destination e-mail address, and column 205 registers flag information relating to whether or not to display the e-mail in conjunction with the telephone function.

  For example, when a telephone call is currently being made with the other party 2, the address search unit 15 corresponds to the telephone number of the other party 2 from the address registration unit 16 using the other party's telephone number (the telephone number of the other party 2) as a search key The mail address (partner 2@bbb.co.jp) is searched. Then, the e-mail search unit 23 searches the source address in the column 203 or the destination address in the column 204 using the mail address (partner 2@bbb.co.jp) as a search key, and the flag in the column 205 is set. Search for a line that is 1 (display an email in conjunction with the telephone function). Then, the line 214 is extracted, and the content of the e-mail 4 is displayed on the display unit 13. In this way, the operator of the present apparatus 1 can talk with the partner while viewing the contents of the electronic mail related to the partner who is talking and displayed automatically or with a simple operation.

  This flag information can be registered for each email stored in the email storage unit 22, so that, for example, an email whose content is to be confirmed among emails sent to and received from that partner. If this flag information is registered, it is possible to automatically display the e-mail immediately when calling or receiving a call from the other party.

  The flag information may be registered as on (1) / off (0) in accordance with an operation from the operator when the transmitted / received email is stored in the email storage unit 22. In addition, in the case where all e-mails related to the other party in a call are to be searched regardless of the flag information, the operator may specify a search menu that does not use the flag information in the search formula from the operation unit 14.

  FIG. 3 is an operation flowchart of the apparatus 1. Hereinafter, the operation flow of the present apparatus 1 will be described with reference to FIGS. This flow starts with the power turned on (S300), and monitors incoming / outgoing calls and mail transmission / reception request events.

  When the e-mail transmitting / receiving unit 21 transmits or receives an e-mail (S310, YES), when the operator of the apparatus 1 instructs the e-mail to be stored with a flag (S320, YES), the terminal The control unit 10 adds a flag (flag information = 1 in FIG. 2) and accumulates the e-mail in the e-mail accumulation unit 22 (S321). When the operator instructs to store an e-mail without adding a flag (S320, NO), the e-mail is stored in the e-mail storage unit 22 without adding a flag (S322). If there is no e-mail transmission / reception request event (S310, NO), the process related to the e-mail is not performed, and the process proceeds to S330.

  When a telephone call or a telephone incoming call is detected in S330 (S330, YES), the address search unit 15 searches for an e-mail address associated with the telephone number of the other party extracted by the telephone number extraction unit (111) (S331). The e-mail search unit 23 searches for a transmitted or received e-mail whose searched e-mail address matches the address of the transmission source or the transmission destination (S332), and proceeds to S350.

  If there is no incoming / outgoing telephone call (S330, NO) and there is no e-mail display request from the operator (S340, NO), the process returns to S310. When there is an e-mail display request from the operator (S340, YES), the e-mail is searched according to the key operation from the operator (S341), and the process proceeds to S350.

  In S350, when the operator of the apparatus 1 performs an operation to display only the flagged e-mail (S350, YES), the e-mail whose source or destination address matches the e-mail address of the other party is called. Among them, a list of only e-mails with a flag is displayed (S352). If there is no operation for displaying only the flagged e-mail (S350, NO), all e-mails whose source or destination address matches the e-mail address of the telephone partner are displayed in a list (S351). Then, the designated e-mail is displayed according to the key operation from the operator who refers to the displayed e-mail list (S353).

  The displayed e-mail can be edited by the operator (not shown). If there is a specific operation for sending an e-mail being displayed or edited by the operator (S360, YES), the e-mail is sent to the e-mail address corresponding to the telephone number of the other party who is talking (S361). ). If there is no specific operation (S360, NO), the process returns to S310.

  In S360, the displayed e-mail is not limited to the e-mail transmitted / received to / from the other party on the call via S331 and S332, but may be any e-mail via S341. Thus, if an electronic mail transmitted / received with another person to be transferred to the other party is displayed, the displayed electronic mail can be transferred to the other party during a call by a simple operation.

  As described above, according to the present invention, it is possible to search and display an electronic mail related to the other party during a call automatically or with a simple operation during a call. It is also possible to send an e-mail being displayed or edited to the other party during a call with a simple operation. Therefore, according to the present invention, it is possible to provide an e-mail display method or transmission method suitable for an e-mail communication apparatus linked with a telephone function.

DESCRIPTION OF SYMBOLS 1 ... E-mail communication apparatus interlock | cooperated with the telephone function by this invention 2 ... Telephone (other party)
DESCRIPTION OF SYMBOLS 3 ... E-mail apparatus 4 ... Telephone network 5 ... IP network 10 ... Terminal control part 11 ... Telephone line corresponding part 12 ... Calling part 13 ... Display part 14 ... Operation unit 15... Address search unit 16... Address registration unit 20... IP line correspondence unit 21... E-mail transmission / reception unit 22 ... E-mail storage unit 23. ..Telephone number extraction unit

Claims (1)

Address registration means for associating and registering a telephone number and an e-mail address; address search means for searching for an e-mail address by telephone number; e-mail storage means for storing received or sent e-mail; An e-mail display method for an e-mail communication device linked to a telephone function, comprising e-mail search display means for searching and displaying a predetermined e-mail stored in a mail storage means,
When storing the received or sent e-mail in the e-mail storage means, if the operator specifies to display the e-mail in conjunction with the telephone function, a predetermined flag is given to the e-mail And accumulate
When a predetermined setting is made or when a predetermined specific operation is made, the address registration means is referred to at the time of making a call or receiving a call, and corresponds to the telephone number of the communication partner. Search for an email address
Retrieving received or transmitted e-mail whose e-mail address searched with reference to the e-mail storage means matches the source address or destination address, and the setting made or the specified operation made In response, the information related to the searched e-mail or the information related to the e-mail to which the flag of the searched e-mail is given is displayed on a display unit included in the e-mail communication device. E-mail display method linked with the phone function.

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