JP5578581B2 - Storage request product deposit method and deposit system - Google Patents

Description

  The present invention relates to a storage request product depositing method and a deposit system, and more specifically, requests a storage of a seasonal item or any other item that is not scheduled to be used for the time being, and that will interfere with the storage. The present invention relates to a deposit request method for storage and a deposit system for carrying out the deposit request method.

  In general households, there are many seasonal items such as those mentioned above that are not scheduled to be used for the time being and that may interfere with storage. There are many requests for storage. In response to such a request, there is a so-called trunk room service.

  However, in the case of general trunk room service, the service provider simply lends the trunk room (storage), and does not touch any more, and the renter is responsible for taking in and out the storage and managing the goods in storage. You have to manage what you have stored and when. Therefore, it is not possible to confirm whether the product has been stored or the contents of the stored product without visiting the site, and this service cannot be used practically in homes where cars cannot be arranged or operated. .

  In addition, there are various deposit services for collection items, including a collection service that collects items to be stored at home. In these services, as in the case of the trunk room service described above, There are many problems that visual confirmation cannot be performed immediately, and there is a problem that a pay-as-you-go system that is difficult for the user to understand is adopted.

Japanese Patent Laid-Open No. 2002-21760 JP 2010-165157 A

  As mentioned above, in the case of the conventional product storage service, the renter must take care of taking in and out the stored items and managing the products in storage, and immediately check each stored item visually. There are problems such as being unable to pay, and in homes where car arrangements and driving are not possible, there are problems such as being practically unusable and the fee structure being difficult to understand.

  Therefore, the present invention does not have the above-mentioned problem, that is, the user can visually check the detailed information including the image information of each item requested for storage at any time without going to the storage place each time, It is an object of the present invention to provide a deposit method and deposit system for a storage request product that can be requested to retrieve what is needed at any time and has a simple fee structure.

  The invention according to claim 1 for solving the above problem is that a user uses the user terminal to register as a member with an operator server via the Web, and purchases a predetermined packing kit including a packing box. Step and the user sends warehousing request information including at least the desired collection date, the type / number of packing boxes, and storage of boxes or individual items from the user terminal to the operator server via the Web. Requesting warehousing of the storage request product, and after completion of warehousing at the operator server, at least the user's name / address / phone number / customer code, packing box from the operator server to the warehouse terminal The number and type of storage, designation of box storage or individual item storage, warehousing instruction information including scheduled work date is transmitted, and the warehousing instruction information is transferred from the warehouse terminal to the delivery company terminal A delivery company that has received the warehousing instruction information visits the user's home, picks up the storage request product in a state packed in a packing box of the packing kit, and delivers it to the warehouse; and After checking the exterior abnormality of the packing box, the storage requested product is photographed one by one, image data is created, and the presence or absence of abnormality is confirmed for each individual product. Storage request product data is created by associating warehousing registration information including at least a customer code, a box number, an individual product code, and a storage product classification code with the image data for each of the storage request products other than the storage server. And the storage request item is stored in the warehouse, and charged for each packing kit, and the packing key The user is allowed to check out the storage request product data at the user terminal at any time, and from the user terminal, A storage request product depositing method characterized in that a return request for a desired product can be made.

In one embodiment, an operation completion notification is transmitted from the operator server to the user terminal individually for each operation completion, the storage request product is classified and managed according to the type, and the user but, with respect to the operation of skill in the art server from the user terminal, for its storage request goods, want to sell, want to lend, you want to publish, you want to clean, stomach and digital data, said that the user can enter a desired To be. Furthermore, in the warehousing request step, the user may be able to freely name the storage request product.

The invention according to claim 6 for solving the above-described problem is that a user applies for membership registration to an operator server via the Web and packs a storage request product on the operator server. To request the purchase of the packing box, to request the storage of the storage request product, to confirm the details of the storage request product, and to request the return of the desired product of the storage request product Application for member registration from the user via the user terminal and the Web, warehousing request for the requested storage product, detailed confirmation request for the requested storage product, and a request for returning a desired item among the requested storage items and the operation of skill in the art server to accept and process, after the completion of accepting receipts for the goods receipt request from the user, is transmitted from the operation of skill in the art server, at least the user's name, address, telephone number, customer number The warehouse terminal that receives the warehousing instruction information including the type / number of packing boxes, the box storage or individual product storage, the scheduled work date, and transfers it to the delivery company terminal, and the warehousing transmitted from the warehouse terminal The delivery company terminal that receives the instruction information, and an imaging device that is deployed in the warehouse, photographs the storage requested products one by one, and supplies the image data to the warehouse terminal. A storage request product that is transmitted to and stored in the operator server in association with the warehousing instruction information at a warehouse terminal, and can be viewed upon receipt of a detailed confirmation request for the storage request product from the user. It is a deposit system.

  In one embodiment, a charge is made on a per-packing kit basis and is settled at the time of the packing kit purchase step.

  The present invention is as described above, and the user can visually check the detailed information including the image data of the individual items requested to be stored at any time without going to the storage location each time. Since it can be requested to be taken out at any time and the packaging box is a chargeable object and chargeable unit, the charge system can be simplified. Further, there is an effect that various optional services can be added.

It is a simplified block diagram which shows one Embodiment of the storage request goods deposit system which concerns on this invention. It is a simplified block diagram which shows the structure of the operator server in the storage request goods deposit system which concerns on this invention. It is a simplified flowchart which shows the flow (The flow from member registration to receipt of storage request goods) of the storage request goods deposit method concerning this invention. It is a simplified flowchart which shows the flow (The flow from the browsing of a storage request product to delivery and delivery of a desired product) of the storage request product deposit method concerning this invention. It is a figure which shows the example output to the user terminal in the storage request goods deposit system which concerns on this invention.

  EMBODIMENT OF THE INVENTION The form for implementing this invention is demonstrated referring an accompanying drawing. The storage request product depositing method according to the present invention includes a step in which a user uses the user terminal to register as a member in an operator server via the Web, and purchases a predetermined packaging kit including a packaging box, Requesting storage of the requested storage product from the user terminal to the operator server via the Web, and after the receipt of the storage is completed at the operator server, the warehouse instruction information is transmitted from the operator server to the warehouse terminal. A step of transferring the warehousing instruction information from the warehouse terminal to a delivery company terminal, and a delivery company that has received the warehousing instruction information visits the user's home and packs the storage request product in the packing kit. A step of picking it up in a state of being packed in a box and delivering it to a warehouse, and in the warehouse, the storage requested product is photographed one by one and image data is created. And a step of the presence or absence of abnormality is confirmed for each article together.

  Further, in the warehouse terminal, storage request product data is created by associating the warehousing registration information with the image data for each storage request product excluding the abnormal product, and transmitted to the operator server, and the storage request The product is stored in the warehouse, and the user can check the storage request product data of the user at the user terminal at any time, and the user terminal can store the storage request product. It is possible to send a return request for a desired product.

  In addition, the storage request product deposit system according to the present invention is for carrying out the above-described method. As shown in FIG. 1, the user 11 registers as a member in the operator server 3 via the Web (Internet). Request the purchase of a packaging box to be charged for packing the requested storage product to the operator server 3, request the storage of the requested storage product, confirm the details of the requested storage product, A user terminal 1 for requesting a return of a desired product among the requested storage items, a member registration request from the user 11 via the Web, a storage request for the requested storage product, a request for confirming the details of the requested storage product, and And an operator server 3 that receives and processes a return request for a desired product among the requested storage items.

  In addition, the system receives the warehousing instruction information transmitted from the operator server 3 after completing the warehousing acceptance, and transfers the warehousing instruction information to the delivery company terminal 5, and the warehousing instruction information transmitted from the warehouse terminal 4. A delivery company terminal 5 that receives the image data, and an imaging device that is typically a digital camera, which is deployed in the warehouse 14, captures the requested storage items one by one, and supplies the image data to the warehouse terminal 4. Is done. The image data is transmitted to and stored in the operator server 3 in association with the warehousing instruction information at the warehouse terminal 4 and can be viewed in response to a detailed confirmation request for a storage requested product from the user 11.

  As shown in FIG. 2, the operator server 3 includes a Web server 7a and a database server 7b, and is an EC site that is a site for applying for membership registration and various requests from users. 7, a Web server 8 a and a database server 8 b, an operator Web 8 that accepts browsing requests from users, an application server 9 a and a database server 9 b, The basic system 9 that confirms the application status and performs billing processing, and the data link unit 10 that includes an application server 10a and links request information from the user to the basic system 9 are configured.

  Hereinafter, the method according to the present invention will be described in detail step by step with reference to the flow charts shown in FIGS. The flow chart of FIG. 3 shows the flow from member registration to storage of the requested storage product, and the flow diagram of FIG. 4 shows the flow from browsing the requested storage product to delivery and delivery of the desired product. It is shown. First, the flow from member registration to storage of a storage request product will be described with reference to the flowchart of FIG.

Member Registration Step In the member registration step, the user 11 accesses the operator server 3 via the Web using the user terminal 1 that is usually placed at the user's home, and displays it on the screen of the user terminal 1. This is a step of registering a member by inputting the input request item (personal information) from the displayed operator server 3 (EC site 7) (S101). Along with this member registration, an ID number, a password, a customer code, etc. are set. Access to the operator server 3 other than the member registration step, that is, use of this service, change of user information after registration, various inquiries, etc. require authentication procedures such as input of ID number and password. become. The user information includes the user's name / address / contact address, e-mail address, collection / delivery destination of stored items, credit card information, and the like.

  Prior to the use (receipt request) of this service, the user 11 transmits a purchase request for a predetermined packing kit from the user terminal 1 to the operator server 3 (EC site 7), and obtains the necessary number in advance ( S102). The packaging kit includes a service use guide and a packaging box for storing one or a plurality of individual items requested to be stored at the time of storage request. This packing box is set as a chargeable object and a chargeable unit, and is settled in the backbone system 9 when the purchase request is officially accepted. In this way, the charge system can be simplified (quantitative charging).

  A plurality of types of packaging boxes having different sizes are prepared, and different rates are set for each. However, the amount of storage requested items packed in one packaging box does not affect the rate. The packaging kit is sent from the operator server 3 (core system 9) that has received the kit purchase request to the warehouse terminal 4, and the warehouse 14 that has received the kit delivery request usually passes through the delivery company 15. And delivered to the user 11. A box number is assigned to each packing box delivered to the user 11.

  In the method according to the present invention, a storage request is received in units of packing boxes, but the storage request product is taken out of the packing box and the storage request product is taken out from the packing box. There are cases in which image data is created one by one and stored individually, and different charge settings are made (of course, the latter is higher).

Warehousing Request Step This step is a step in which the user 11 uses the user terminal 1 to send a warehousing request request for a storage request product to the operator server 3 (EC site 7) via the Web (S103). Specifically, by accessing the EC site 7, various selection buttons are prepared on the screen of the user terminal 1, and among them, the warehousing request mode is selected by selecting the warehousing request button, and at least the desired collection date, This is done by entering the required input items (receipt request information), including the type / number of packing boxes and the designation of box storage or individual item storage.

Step of sending warehousing instruction information This step is a step in which at least the name of the user is transferred from the operator server 3 (core system 9) to the warehouse terminal 4 after the operator server 3 (EC site 7) receiving the warehousing request has received the receipt. This is a step in which warehousing instruction information including address, telephone number, customer code, type / number of packing boxes, designation of box storage or individual item storage, and scheduled work date is transmitted (S104). Usually, data exchange between the operator server 3 and the warehouse terminal 4 is performed via the Web.

Warehousing instruction information transfer step This step is a step in which the warehousing instruction information received at the warehouse terminal 4 is transferred from the warehouse terminal 4 to the delivery company terminal 5 (S105). Usually, data exchange between the warehouse terminal 4 and the delivery company terminal 5 is performed via the Web.

Storage requested product collection / delivery step In this step, the delivery company that has confirmed the warehousing instruction information transferred to the delivery company terminal 5 visits the user's home, and the storage is packed in the packaging box by the user according to the warehousing instruction information. In this step, the requested product is picked up in units of packing boxes and delivered to the warehouse 14 as it is (S106).

Step for confirming exterior abnormality In the warehouse 14 that has received the packaging box, first, the presence or absence of exterior abnormality of the delivered packaging box is checked (S107). If there is an abnormality in the exterior of the packing box (S107: Yes), the user 11 is notified with an image (S108), asks for an instruction as to whether or not to store in that state (S109), and enters the warehouse. In the case of a return instruction without (S109: No), it is returned to the user (S110).

Box storage / individual storage selection step This step is either box storage or individual item storage when there is no abnormality in the exterior (S107: No) and when an instruction for warehousing is received as it is (S109: Yes). This is a step in which it is determined (S111). Here, when it is determined that the box is stored (S111: Yes), the process proceeds to the storage request product storage step (S117) described later without unpacking.

Storage requested product data conversion step When it is determined that the product is stored (S111: No), the product is unpacked. First, the presence or absence of an abnormality is confirmed for each individual product (S112). If there is an abnormality (S112: Yes) ) Is reported to the user 11 with an image (S113), and an instruction as to whether or not to enter the store is requested (S114). In the case of a return instruction without warehousing (S114: No), it is returned to the user (S115). When there is no abnormality in each storage request product (S112: No), and in the case of a warehousing instruction as it is (S114: Yes), each product is photographed by an imaging device such as a digital camera and converted into digital data ( S116). In this step, an individual product code (identification number) is assigned to each individual product, and a stored product classification code set in advance for each type of product is attached, and stored in association with image data. This facilitates data management and storage management.

Storage requested product storage step In this step, each storage requested product is individually registered in the warehouse terminal 4 together with the above image data, except for abnormal products for which the user 11 has instructed non-warehousing (S114: No). Thereafter, each storage request product is stored in the warehouse 14 (S117). After this warehousing registration, the warehouse terminal 4 sends warehousing registration information including at least a customer code, a box number, an individual item code, and a storage item classification code and image data to the backbone system 9 and is stored in the database of the backbone system 9. In addition, it is stored in the database of the operator Web 8 via the data linkage unit 10 and used for browsing requests from the user 11.

  Next, with reference to the flowchart of FIG. 4, the flow from browsing of the requested storage product to delivery and delivery of the desired product will be described.

Browsing Request Step This step is a step in which the user 11 transmits a browsing request from the user terminal 1 to the operator server 3 (operator Web 8) via the Web (S201). The operator Web 8 that has received the browsing request extracts the warehousing registration information and the image data of the requested storage item to be browsed from the database, outputs a list thereof, and browses the user 11. The user 11 can make this browsing request at any time during the storage period to confirm details of his / her storage request product.

  FIG. 5 shows an output example in response to a browsing request, where “HAKO” is displayed as a box management product for storing the packed box without checking the contents at the operator. What is displayed as “MONO” is an individual product management product in which the stored product is individually managed by converting it into image data. Further, “cleaning”, “data conversion”, and “charity” represent products using an optional service described later.

  As in this output example, for each stored item, there are prepared “view contents” and “go out” selection buttons, and the user 11 clicks the “view contents” button to store the stored items by image. The user can confirm the details of the item and can request the return of the stored item by clicking the “Exit” button.

Return request step This step is performed when the user 11 wishes to return a part or all of the requested storage product from the user terminal 1 to the operator server 3 (operator Web 8) via the Web. This is a step of sending a return request (S202). As described above, this return request can be made by clicking the “Exit” button on the output screen.

This is the step of sending the exit instruction information. In this step, after the operator Web 8 accepting the return request accepts the exit, at least the user's name / address / phone number / customer code, packing box from the backbone system 9 to the warehouse terminal 4 This is a step in which delivery instruction information including the type / number of items, designation of box storage or individual item storage, and scheduled work date is transmitted (S203).

Shipping Instruction Information Transfer Step This step is a step in which the shipping instruction information received at the warehouse terminal 4 is transferred from the warehouse terminal 4 to the delivery company terminal 5 (S204).

Delivery request item delivery step In this step, the delivery company 15 confirming the delivery instruction information transferred to the delivery company terminal 5 goes to the warehouse 14 to receive the returned product and delivers it to the user 11's home. (S205).

  The general flow of the method according to the present invention is as described above. In addition, in one embodiment, registration from the operator server 3 to each user terminal 1 is completed, shipping of the packaging kit, completion of warehousing and unloading. It is possible to transmit a work completion notification for each work completion.

  In addition, the requested storage items can be classified according to the type. For example, the types of classification include clothing, shoes / bags, books, albums, video / music works, home videos, hobbies, sports equipment, musical instruments, watches / accessories, and miscellaneous goods. This classification may correspond to the stored item classification code, but it can also be displayed freely by each user. This makes it possible to appropriately manage each type according to the characteristics of the requested storage product. In particular, in the case of storage in units of boxes, it is easy for the user 11 to confirm the contents (for example, , See “Baseball Equipment Set” in the output example shown in FIG.

  In addition to the above storage operation, various optional services can be added. For example, the user 11 can add the desire of the user 11 such as wanting to sell, lend, or publish the storage request product from the user terminal 1 to the EC site 7 when the warehousing request is made. In that case, in the operator server 3, for example, a list of storage request items that are offered to be sold is listed and distributed to each user terminal 1 or viewed from each user terminal 1 at any time.

Further, as an optional service, by utilizing appropriate Alliance (affiliated companies) 16, documents or album or digital data, or dubbed 8 mm tape and VHS tape in DVD, originals while storing, the the data The user 11 can browse from the user terminal 1 at any time, or a service for providing the user 11 with an electronic medium in which the data is recorded can be added, and a cleaning service can also be added ( (See FIG. 1). Furthermore, the storage request product can be stored as a charity product.

  Although the invention has been described in some detail in its most preferred embodiments, it will be appreciated that a wide variety of embodiments can be constructed without departing from the spirit and scope of the invention. Accordingly, the invention is not limited to the specific embodiments except as limited in the appended claims.

1 User terminal 3 Operator server 4 Warehouse terminal 5 Delivery company terminal
7 EC site 8 Operator Web
9 Core System 10 Data Linkage Department 11 User 13 Operator 14 Warehouse Store 15 Delivery Company
16 Alliance

Claims (7)

A user uses the user terminal to register as a member with an operator server via the Web and purchase a predetermined packaging kit including a packaging box;
The user transmits and stores warehousing request information including at least a desired collection date, the type and number of packing boxes, and storage of boxes or individual items from the user terminal to the operator server via the Web. A step of requesting goods receipt of the requested product,
After the receipt of goods at the operator server is completed, at least the user's name / address / phone number / customer code, type / number of packaging boxes, box storage or individual item storage from the operator server to the warehouse terminal The step of receiving the warehousing instruction information including the designated and scheduled work date,
Transferring the warehousing instruction information from the warehouse terminal to a delivery company terminal;
A delivery company that has received the warehousing instruction information visits the user's home, picks up the storage request product in a state packed in the packing box of the packing kit, and delivers it to the warehouse;
In the warehouse, after the exterior abnormality of the packing box is checked, the storage request product is photographed one by one and image data is created, and the presence or absence of abnormality is confirmed for each individual item;
In the warehouse terminal, for each of the storage request items other than the abnormal product, the storage request product data is associated with the image data and the warehousing registration information including at least a customer code, a box number, an individual product code, and a storage product classification code. And is created and transmitted to the operator server, and the storage request item is stored in the warehouse,
Charged in units of the packing kit, settled at the time of the packing kit purchase step, and the user is allowed to check the storage request product data at the user terminal at any time, and A storage request product depositing method characterized in that a return request for a desired product among the storage request products can be made from a user terminal.   The storage request article depositing method according to claim 1, wherein a work completion notification is transmitted for each work completion individually from the operator server to the user terminal.   The storage request product depositing method according to claim 1 or 2, wherein the storage request product is classified and managed according to a type. The user is, with respect to the operation of skill in the art server from the user terminal, for its storage request goods, want to sell, want to lend, you want to publish, you want to clean, stomach and digital data, to enter the desired kind of user and The method for depositing a storage request product according to any one of claims 1 to 3, wherein the deposit is made possible.   5. The storage request product depositing method according to any one of claims 1 to 4, wherein in the warehousing request step, the user can freely name the storage request product. A user makes a membership registration application to the operator server via the Web, requests a purchase of a packing box for packing the storage request product to the operator server, requests the storage of the storage request product, and A user terminal for confirming the details of the requested storage product and requesting the return of the desired product among the requested storage items;
Accepting and processing a member registration application from the user, a storage request for the storage requested product, a request for confirming the details of the storage requested product, and a request for returning a desired product from the storage requested product via the Web Said operator server to
After completion of receipt of goods in response to a receipt request from the user , at least the name, address, telephone number, customer code, type and number of packaging boxes, box storage or individual items sent from the operator server A warehouse terminal that receives storage instruction information including the designation of storage and scheduled work date, and transfers it to the delivery company terminal,
The delivery company terminal that receives the warehousing instruction information transmitted from the warehouse terminal;
An imaging device that is deployed in a warehouse , shoots the requested storage items one by one, and supplies the image data to the warehouse terminal,
The image data is transmitted to and stored in the operator server in association with the warehousing instruction information at the warehouse terminal, and can be browsed upon receiving a detailed confirmation request for the storage requested product from the user. The storage request product deposit system.   The storage request product deposit system according to claim 6, wherein charging is performed in units of the packing kit and is settled at the time of the packing kit purchase request.

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