JP5507747B1 - Electronic commerce apparatus, electronic commerce program, and electronic commerce method - Google Patents

Abstract

An electronic commerce apparatus that sells products via a network, which enables customers to fully enjoy the advantages of being able to purchase goods by two methods with different delivery sources, etc. I will provide a.
An electronic commerce device connected to a customer terminal via a network responds to a request from the customer terminal and supplies product information by a first delivery flight and a second delivery flight with different delivery methods. In response to an operation for instructing a product for the product information displayed on the customer terminal and the product information display unit displayed on the customer terminal so that both can be purchased, the delivery service of the instructed product Other flight related information display that displays on the customer terminal information on products related to the instructed product and information related to the benefits of the related product delivery flights. Part.
[Selection] Figure 1

Description

  The present invention relates to an electronic commerce apparatus that sells products via a network, and more particularly to an electronic commerce that enables a customer to fully enjoy the merits when products can be purchased by two methods with different delivery sources. It relates to devices.

  In recent years, electronic commerce has been actively performed with the spread of the Internet. As one form thereof, a form in which products are sold from stores that sell daily necessities and the like via the Internet is known. Stores sold via the Internet are described in, for example, Patent Document 1 below, and in this method, when an order for product purchase is received from a customer, picking work for collecting the corresponding product from the store A packing operation for sorting the collected products for each customer is performed, and then the products are delivered to each customer.

  Conventionally, on the Internet site, both products of store delivery flights that deliver products from each store (for example, stores that sell daily necessities) and products of delivery center flights that deliver products from a delivery center are sold. Service is provided. The customer who accesses the site purchases a product by selecting a desired product from the product of the store delivery flight and the product of the delivery center flight displayed on the screen. In addition, at the time of purchase, a delivery method instruction and a settlement process are performed.

JP2013-92842A

  However, each of the above-mentioned store delivery service and delivery center service has advantages and disadvantages, and if the customer purchases the product without understanding them well, he / she can enjoy the benefits of purchasing the product for both flights. In addition to being unable to do so, there is also a risk of purchasing unsuitable products. For example, when customers want to purchase drinking water (with plastic bottles) for drinking today from a nearby store and immediately deliver it, if they select a product for a delivery center flight instead of a store delivery flight, the customer's request It is possible that multiple bottles of drinking water that are not filled and that are in the case will be delivered at a later date.

  In addition, the price of products on store delivery flights may be set independently for each store because of competition with other competitors or because the supplier is different. And may be different. For this reason, if the customer does not examine the product price of both flights, the customer may purchase at a high price without necessity.

  Therefore, an object of the present invention is an electronic commerce apparatus that sells products via a network, and allows a customer to fully enjoy the merits when products can be purchased by two methods with different delivery sources. It is to provide an electronic commerce apparatus that can be used.

  In order to achieve the above object, according to one aspect of the present invention, an electronic commerce apparatus connected to a customer terminal via a network responds to a request from the customer terminal, and sends a merchandise information to a delivery method. The product information display unit to be displayed on the customer terminal and an operation for instructing the product for the product information displayed on the customer terminal so that both the first delivery flight and the second delivery flight can be purchased. In response to the information regarding the product related to the designated product and the benefit of the delivery service of the related product. Another flight related information display unit for displaying information on the customer terminal.

  In the above invention, the preferred mode is that at least one of a delivery method difference between the first delivery flight and the second delivery flight is at least one of delivery range, speed to delivery, and whether or not delivery time can be specified. It is characterized by including.

  In the above invention, a preferred aspect thereof is characterized in that a delivery source having the location of the delivery destination in a jurisdiction area is selected as the delivery source of the first delivery flight.

  In the above invention, a preferred aspect is characterized in that a product related to the indicated product is selected by a product code defined for each product.

  Moreover, in the above-mentioned invention, a preferable aspect thereof is characterized in that price information of the product is included in the information of the related product.

  Furthermore, in the above invention, a preferred aspect is characterized in that the price information is expressed by a price per unit that is the same as a price of the instructed product.

  In the above invention, according to one aspect, the operation for instructing the product is an operation for requesting display of detailed information on the product, and the other flight related information display unit displays the information on the related product, It is characterized by being displayed together with detailed information of the instructed product.

  In the above invention, another aspect is that the operation for instructing the product is an operation in which the product is a purchase candidate, and the other flight related information display unit is a purchase candidate together with information on the related product. An operation unit for instructing to change the designated product from the designated product to the related product is displayed.

  In order to achieve the above object, another aspect of the present invention provides an electronic commerce program for causing a computer connected to a customer terminal via a network to execute an electronic commerce process in response to a request from the customer terminal. , Displaying the product information on the customer terminal such that both the first delivery flight and the second delivery flight with different delivery methods can be purchased, and the product information displayed on the customer terminal Responding to the operation of instructing the product, the product of the other delivery flight that is different from the delivery flight of the designated product, the information of the product related to the designated product, and the related product Causing the computer to execute a step of causing the customer terminal to display information on the merit of the delivery flight.

  In order to achieve the above object, according to still another aspect of the present invention, there is provided an electronic commerce method in a computer connected to a customer terminal via a network, in which the computer responds to a request from the customer terminal. The product information is displayed on the customer terminal so that both the first delivery flight and the second delivery flight with different delivery methods can be purchased, and the computer is displayed on the customer terminal. In response to an operation for instructing a product with respect to the product information, information on a product other than the delivery flight of the instructed product, which is related to the instructed product, and the related Displaying on the customer terminal information relating to the merit of the delivery of the product to be delivered.

It is a block diagram which concerns on the example of embodiment of the electronic commerce apparatus to which this invention is applied. It is the figure which illustrated merchandise information. It is the flowchart which illustrated the process sequence when a customer accesses EC server 1. It is the figure which illustrated a part of goods display screen. It is the figure which illustrated the other flight related information display of the pop-up screen format. It is the figure which illustrated the detailed information display screen of goods.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. However, the technical scope of the present invention is not limited to these embodiments, but extends to the matters described in the claims and equivalents thereof.

  FIG. 1 is a configuration diagram according to an embodiment of an electronic commerce apparatus to which the present invention is applied. The EC server 1 shown in FIG. 1 is an electronic commerce apparatus to which the present invention is applied. The EC server 1 receives a product of a store delivery flight (first delivery flight) that delivers a product from the nearest store, and a product from a delivery center. A site that sells both products of the delivery center flight (second delivery flight) to be delivered is provided. When a product is selected by the customer, processing is performed to display information on the product related to the product with a product of a delivery flight different from the delivery flight of the product to the customer. For example, when a beverage for a store delivery flight is selected, information on the same or similar beverage handled by a delivery center flight is provided. This process prevents the customer from purchasing merchandise for a delivery flight that does not meet his / her request, and can fully enjoy the merit of using both delivery flights. In addition, for product sales, an increase in product sales can be expected as customer convenience improves.

  As shown in FIG. 1, the EC server 1 of this embodiment can communicate with a plurality of customer terminals 2, a plurality of store apparatuses 3, and a distribution center apparatus 4 via a network (here, the Internet 5). Connected. The store apparatus 3 is a computer installed in each store where products can be sold to customers via the EC server 1, and stores product information of products sold at the store. Further, the delivery center device 4 is a computer installed in the delivery center, and is merchandise information of merchandise that is delivered from the delivery center to the customer, not from the store, and that can be sold to the customer via the EC server 1. Is remembered. In addition, the said merchandise information memorize | stored in each shop apparatus 3 and the delivery center apparatus 4 is updated to the newest information suitably.

  In this embodiment, a chain of stores that develop stores in various places and have a distribution center as a distribution base for delivering products to those stores or customers is an EC server as one form of product sales. 1 is operated.

  The EC server 1 is a server at a site that sells products handled in such a store chain via the Internet 5, and executes product sales processing in response to access from each customer terminal 2.

  Here, as a form of merchandise sales, sales are performed by two types of methods, specifically, two delivery flights with different merchandise delivery sources. One of them is sales by delivery flights called store delivery flights, which is a sales method for delivering products sold at each store from the store to the customer's house. The second method is sales by a delivery flight called a delivery center flight, which is a sales method for delivery from the delivery center to the customer's home.

  There is a difference between such a store delivery flight and a delivery center flight in terms of a deliverable range, speed to delivery (time), whether delivery time can be specified, and the like. The delivery range is wider for the delivery center flight, but the store delivery flight has a shorter time to delivery. In addition, it is possible to specify a delivery time for store delivery flights. In addition, the delivery center flights can be re-delivered and can be delivered to the home delivery BOX.

  The EC server 1 can be configured by a general computer system (server system), and includes a CPU, a RAM, a ROM, an HDD, a communication device, various interface devices and the like (not shown).

  As shown in FIG. 1, the EC server 1 includes an EC processing unit 12 and an information storage unit 11 as functional configurations.

  The EC processing unit 12 is responsible for the entire electronic commerce process related to the sale of products by the above-described two delivery flights. The merchandise sales service performed here is performed mainly by generating a Web page and transmitting it to the customer terminal 2 and receiving a response to the page. In each process, the EC processing unit 12 generates a Web page suitable for the process and transmits it to the customer terminal 2 to present and acquire necessary information.

  The EC processing unit 12 is provided with a product information display unit 121 and an other flight related information display unit 122 in relation to the features of the present invention. The merchandise information display unit 121 is a part that executes processing for causing the customer terminal 2 to display merchandise information of each merchandise sold on each delivery flight. Further, the other flight related information display unit 122 performs a process of causing the customer terminal 2 to display related information of the other delivery flight different from the delivery flight of the product when an operation for selecting the product is performed on the customer terminal 2. The part to execute. The specific processing contents performed by these units will be described later.

  Further, here, a product by a store delivery flight is referred to as a store product, their product information is referred to as store product information, a product by a delivery center flight is referred to as a center product, and those product information is referred to as center product information.

  The EC processing unit 12 including the merchandise information display unit 121 and the other flight related information display unit 122 includes a program describing each processing content, a CPU that executes processing according to the program, a RAM, and the like. The program corresponds to the electronic commerce program of the present invention.

  Next, the information storage unit 11 is a storage device that stores various types of information necessary for processing performed by the EC server 1, and includes an HDD or the like. Stored information includes store information, member information, product information, display comment information, and the like.

  The store information is master information regarding each store, and includes store identification information, location information, information indicating a deliverable area, information indicating a sales area (jurisdiction area), and the like.

  The member information is master information related to the customer, and includes information such as the customer's name, telephone number, e-mail address, address (delivery address), and age.

  The display comment information is information on each comment displayed on a Web page such as a product information display screen, and includes comment information related to the merits of each delivery flight used in the processing described later.

  The product information includes store product information and center product information. This product information includes information such as a product code, a product name, a price, a sales unit, a stock quantity, a product comment, a product image, etc. for each product.

  FIG. 2 is a diagram illustrating product information. (A) of FIG. 2 has illustrated store merchandise information, and is memorize | stored for every store like P1, P2, and P3 in a figure. For each product, information is stored for each information item described above. The “product code” is composed of “large category”, “medium category”, and “product ID” as an example here. “Large category” is a code for classifying products at the top. For example, a product indicated by X1 in the figure is assigned a code “0001” belonging to “large category” “beverage”. Since the products indicated by X2 and X3 in the figure are “beverages”, the same code is assigned as “large category”.

  The “medium category” is a code for further classifying the product in the “major category”. For example, the products indicated by X1 and X2 in the figure belong to the “medium category” “water” and are “003”. A code is assigned, and a product indicated by X3 in the figure is assigned a code “005” belonging to “medium category” “sport beverage”.

  “Product ID” is identification information of the product, and is used so that the product can be uniquely identified within the “medium category”. In addition, each partial code in the code can have a predetermined meaning. For example, the second code means a sales unit, and “A002” and “A102” mean the same product in the minimum unit, but the former is a bottle sale and the latter is a case sale product.

  FIG. 2B illustrates the center product information, and has the same data (information) configuration as the store product information. Here, it is assumed that there is one delivery center, and one table indicated by T in the figure is stored. The products indicated by Y1, Y2, and Y3 in the figure are products related to the products indicated by X1, X2, and X3 in FIG. In the center product, for example, “beverage” is basically sold by a case, and the “product code” of each product is assigned according to the rules described above.

  Next, returning to FIG. 1, the customer terminal 2 is a terminal device used when a customer receives the sales service of the EC server 1, and can be configured by a personal computer, a portable terminal, a smartphone, or the like. The customer terminal 2 includes a so-called browser 21 that displays information on each site via the Internet 5. The browser 21 is used when accessing the EC server 1. The customer terminal 2 is preferably provided with an e-mail function. Further, the customer terminal 2 does not need to have a special function for receiving the service of the EC server 1.

  The EC server 1 having the configuration as described above is characterized by a process of providing product information to a customer. Hereinafter, processing contents performed by the EC server 1 will be described focusing on the process.

  First, each information registration process will be described. The store information described above is registered when sales by electronic commerce are started in each store. The member information is registered by an operation from the customer terminal 2 when the customer starts using the EC server 1 (before). The display comment information is also registered before the service is started by the EC server 1, and is updated by the operator of the EC server 1 as necessary.

  The product information is transmitted to the information storage unit 11 of the EC server 1 by transmitting the above-described product information stored in each store device 3 and the distribution center device 4 via the Internet 5 before starting the service by the EC server 1. Stored. Thereafter, based on information updated in each store apparatus 3 and distribution center apparatus 4, update processing is performed by transmitting similar information as appropriate. For example, the store product information can be updated several times a day at a predetermined time, and the center product information can be updated once a day at a predetermined time. In addition, it is desirable to update the information whenever the stock runs out. Moreover, you may make it perform an update process other than regular time, such as time service in a store.

  Next, processing when a customer accesses the EC server 1 will be described. FIG. 3 is a flowchart illustrating the processing procedure at that time. First, when a customer accesses the EC server 1 from the customer terminal 2, the EC processing unit 12 transmits the top page of the electronic commerce to the customer terminal 2 for display, and the customer input from the customer terminal 2 in response thereto Authentication processing is executed based on information (name, member ID, password, etc.) (step S1 in FIG. 3).

  When it is confirmed that the member is registered by the authentication process, the customer enters a login state, and an electronic commerce service is started. Thereafter, when there is a request for displaying product information from the customer terminal 2, the EC processing unit 12 first determines a store nearest to the customer's home (step S2 in FIG. 3). It should be noted that a display method for product information includes a method for specifying a product category, a product name, and the like, particularly a method for specifying without specifying (narrowing).

  The store determination process can be performed by several methods. When the above-mentioned sales information area (jurisdiction area) of the store information stored in the information storage unit 11 is stored in an address notation such as a town name, the address is obtained from the member information stored in the information storage unit 11 of the customer. The information is acquired, and the store having the address as the jurisdiction area is determined as the store displaying the product information from the town name of the address information. If the sales information area (jurisdiction area) of the store information is stored as range information on the map, the store that converts the customer address into coordinates on the map and includes the coordinates as the jurisdiction area. , And determined as a store that displays product information. In addition, when a plurality of stores are determined, such as when there is an overlapping part in the jurisdiction area of each store, the store information is displayed on the customer terminal 2 so that the customer can select the store where the product information is displayed. It may be.

  In addition, there may be a plurality of distribution centers. For example, two bases may be provided, a west Japan distribution center covering west Japan and an east Japan distribution center covering eastern Japan. In this case, a delivery center that covers the location is selected by the customer's address. Even when there are a plurality of distribution centers, the distribution center has a wider jurisdiction range than the store.

  When the store is determined in this way, the merchandise information display unit 121 of the EC processing unit 12 executes merchandise information display processing (step S3 in FIG. 3). Specifically, first, the center product information stored in the information storage unit 11 (if there are a plurality of delivery centers, the selected center product information) is also stored in the information storage unit 11. Both the store product information of the determined store is acquired for the product specified by the customer or for a predetermined product. More specifically, information about the name, price, product image, etc. of the product is acquired.

  Next, the product information display unit 121 generates a product display screen (Web page) for displaying the acquired product information separately for each delivery flight, and transmits the product display screen to the customer terminal 2. The transmitted page is displayed by the browser 21 of the customer terminal 2.

  FIG. 4 is a diagram illustrating a part of the product display screen. As shown in FIG. 4, on the product display screen X, the product of the store delivery flight and the product of the delivery center flight are displayed separately. Each rectangular area as indicated by Y in the figure displays the product information of each product. For example, in the part indicated by Y in the figure, the product indicated by X1 in FIG. Information is displayed.

  The product display screen X has two functions based on an operation of selecting (instructing) a customer's product. One of them is a function for displaying (providing) detailed information of a selected product, and the information is displayed by an operation for instructing an image of a product for which detailed information is to be displayed, as indicated by A in the figure. Can be displayed. The other is a function of designating that product as a purchase, in other words, a function of putting it in a shopping cart as a purchase candidate. This function is performed by instructing a “Add to Basket” button provided at the bottom of each product information area, as indicated by B in the figure. That is, when the customer indicates the button, the product is put into a virtual shopping cart (not shown).

  When such a product display screen is displayed on the customer terminal 2, the customer browses the product information and indicates the intention to purchase or displays detailed information on any product. Any instruction (selection) operation is executed.

  When this operation is executed, the other flight related information display unit 122 of the EC processing unit 12 receives this and executes the other flight related information generation processing (step S4 in FIG. 3). Here, the other flight related information is information on a product related to the product of a delivery flight different from the delivery flight of the product for which the instruction operation has been performed by the customer. If the product for which the instruction operation has been performed is a product for a store delivery flight, the product information is related to the delivery center flight. If the product for which an instruction operation has been performed is a product for a delivery center flight, Related product information.

  Specifically, the other flight related information display unit 122 accesses the information storage unit 11 and searches for product related to the product for which the instruction operation has been performed from the product information using the product code. More specifically, in the product information of the delivery service different from the product for which the instruction operation has been performed, a product having the same “major category” and “medium category” as the product code as the product for which the instruction operation has been performed is searched. For example, when “ABC natural water” indicated by Y in FIG. 4 is instructed, since the product is a store delivery flight, the product information T of the delivery center flight illustrated in FIG. 2B is searched. Thus, a product indicated by Y1 and Y2 having the same code as “0001-003” of “0001-003-A002” which is a “product code” of “ABC natural water” is searched.

  When the search process is completed, the other flight related information display unit 122 selects a predetermined number (for example, 1) of products from the searched products. The selection method can be a method of selecting in descending order of relevance and high similarity with the instructed product. In this case, relevance and similarity are determined from the product code of the searched product, and if there is a product with the same product code, it is selected first. In the example shown in FIG. 4B described above, for example, the product indicated by Y1 is selected from the products indicated by Y1 and Y2. Specifically, a case-sold item is selected with the same “ABC natural water”.

  Next, the other flight related information display unit 122 executes a price calculation process for the selected product so that the price can be easily compared with the product for which the instruction operation has been performed. Specifically, the price when the number and quantity are the same is calculated. In the above-described example of “ABC natural water”, the product for which the instruction operation has been performed is bottle sales, and the product selected as the related product is case sales (24 sales), so the price of the selected product (1920 Yen) is converted into bottle sales (1920 yen is divided by 24).

  Similarly, the price of the same weight is calculated for a product that is sold in a predetermined weight unit such as meat or rice. For example, when the instruction-operated product is 2 kg of rice and the selected product is 10 kg of rice, the latter price is divided by 5.

  Further, the other flight related information display unit 122 acquires display comment information about the delivery flight of the selected product from the information storage unit 11. The comment information for display is information indicating the merits of each delivery flight. For example, for a delivery center flight, “If you are not urgent, re-delivery or delivery to home delivery BOX is possible”, for store delivery flights Comment information such as “If you are in a hurry, you can specify details of delivery time” is acquired.

  When the other flight related information is generated in this way, the other flight related information display unit 122 executes a display process of the other flight related information (step S5 in FIG. 3). In the display process, the other flight related information display unit 122 generates a Web page on which the generated other flight related information is placed and transmits it to the customer terminal 2. Specifically, information is displayed on two types of display interfaces.

  One of them is a case where the customer's product instruction operation on the above-mentioned product display screen indicates a purchase intention button indicating a purchase intention, and a pop-up screen from the indicated button. Is displayed.

  FIG. 5 is a diagram illustrating another flight related information display in the pop-up screen format. The example shown in FIG. 5 is the other flight related information display in the above-mentioned example of “ABC natural water”, and the generated information, that is, the selected related product information B1, is calculated in the pop-up screen BB. A price B3 in the same unit and a comment B2 indicating the merit of the delivery center flight are displayed.

  Further, the screen is provided with a “exchange” button B4 and an “x” portion B5 for erasing the screen. The function of the “exchange” button B4 will be described later.

  The second interface is used when the customer's product instruction operation on the product display screen described above requests detailed information on the product.

  FIG. 6 is a diagram exemplifying a detailed information display screen for products of store delivery flights. The example shown in FIG. 6 is the other flight related information display in the above-mentioned example of “ABC natural water”, and the other flight related information is displayed on the screen in accordance with the display of the requested detailed information. is there.

  As shown in FIG. 6, on the left side of the detailed information display screen, detailed information on the product for which an instruction operation has been performed by the customer is displayed. Product information in the information storage unit 11 is used to display the information.

  In addition, “delivery center flight information” AA, which is other flight related information, is displayed at the lower right of the screen. The contents are the same as in the case shown in FIG. 5, and show the merits of each of the generated information, that is, the selected related product information A1, the price A3 calculated to be the same unit, and the delivery center flight. Comment A2. In addition, a “put into basket” button A4 is provided at the bottom.

  In the upper right of the screen, “in-store related product information” CC is displayed. This information is related product information for the same delivery flight as the product for which detailed information is displayed. In the example shown here, the product for which detailed information is displayed is a store delivery flight. It is displayed about the product. The product to be displayed is selected based on the product code using the product information stored in the information storage unit 11 as in the case of other flight related information. In addition, it is preferable to make the range selected as related goods wider than the case of other flight related information. In addition, a “Add to basket” button A6 is also provided here.

  In this way, other flight related information is displayed. Thereafter, the customer's product selection operation is performed with reference to the other flight related information displayed on the customer terminal 2. Upon receiving the selection operation, the EC processing unit 12 performs a product selection process (step S6 in FIG. 3). As in the example shown in FIG. 5, when the “add to cart” button is already instructed on the product display screen, other flight related information is used, and in the case shown in FIG. 5, “delivery center flight information” is used. In order to change the product purchased by the customer to the product of another flight, the above-mentioned “Replace” button B4 is instructed (clicked) on the other flight related information display screen (“delivery center flight information” in FIG. 5). . In this case, the EC processing unit 12 uses the product selected by the operation of the “add to basket” button (for example, B in FIG. 4) on the product display screen, which triggered the display of the other flight related information, Exchange the product displayed on the flight related information display screen. That is, the product selected from the product display screen already in the shopping cart and the product on the other flight related information display screen are exchanged.

  On the other hand, if the customer does not change the product to be purchased even if the other flight related information is displayed, an operation of closing the other flight related information display screen is performed. In the example shown in FIG. 5, an operation for designating the location indicated by B5 is performed. In this case, the EC processing unit 12 does not particularly process the product selection process because the product has already been selected.

  In addition, when the detailed information is displayed as in the example illustrated in FIG. 6, the customer can display the original product displayed on the detailed information display screen, the product indicated by the other flight related information, When related product information in the same delivery flight (for example, “in-store related product information” in FIG. 6) is shown, a product to be purchased is determined from the related products, and the corresponding “add to basket” is determined. A button (A5, A4, or A6 in FIG. 6) is indicated. In response to the operation, the EC processing unit 12 executes processing for putting the product into the shopping cart.

  In this way, the selection process is completed for one product, and thereafter, the same information display process and selection process are repeated for other products until the shopping at the current login is completed.

  Then, when an operation to end shopping is performed at the customer terminal 2, the EC processing unit 12 executes settlement and delivery processing for the product in the shopping cart (step S7 in FIG. 3). Thereafter, a logout operation is performed by the customer, and the EC processing unit 12 ends the current sales process.

  In addition, after a login, when a customer does not purchase any goods, a process is complete | finished, without performing a payment and a delivery process (S7). In this case as well, according to the operation by the customer, the above-described other flight related information display processing and merchandise selection processing (processing into the shopping cart) are executed in the same manner.

  In addition, the display processing of other flight related information is performed when the detailed information of the product is displayed and when the operation of putting in the shopping cart is performed, but may be performed only in either case.

  Further, the latest store product information and center product information are stored in the EC server 1, but they are not stored in the EC server 1 but are stored in the corresponding store devices 3 and distribution center devices 4. When the EC server 1 displays the merchandise information, the necessary information can be acquired from each store apparatus 3 and the distribution center apparatus 4 via the Internet 5.

  As described above, in the EC server 1 according to the present embodiment, for a product that the customer wants to buy or is interested in, information on the product related to the product in a delivery flight different from the product is sent to the customer. Provided. Therefore, since the customer decides the product to be purchased after comparing the products in both delivery flights, it is possible to eliminate the mistake in selecting the product related to the delivery flight, and to select the product by the delivery flight that is more advantageous to the customer. Can be purchased. Therefore, the customer can enjoy the advantage of being able to purchase merchandise by two delivery flights, and thus the sales volume of merchandise can also be expected.

  In addition, if the customer registers the address, the customer can obtain product information of the nearest store, is easy to operate, and has high user convenience.

  In addition, when displaying other flight related information, information related to the merit of the delivery flight is also displayed, so that the customer can fully understand the merit of the delivery flight and can appropriately select the product.

  Furthermore, since the other flight related information includes the price of the related product, it is possible to purchase the product at a lower price.

  At that time, since the product price in the same unit and the same amount is shown, more accurate and easy product comparison is possible.

  In addition, when displaying other flight related information, an interface for switching the selected product to the product of another flight is prepared, which is highly convenient for the user.

  1 EC server 2 Customer terminal 3 Store device 4 Distribution center device 5 Internet 11 Information storage unit 12 EC processing unit 21 Browser 121 Product information display unit 122 Other flight related information display unit

Claims (9)

An electronic commerce device consisting of a computer connected to a customer terminal via a network,
The computer
Product information of products by the first delivery flight and the second delivery flight, which are different from each other in at least one of the delivery range, the speed to delivery, and whether or not delivery time can be specified, and the first delivery flight and the first delivery flight Information on merit based on the difference between the delivery methods of the two delivery flights, an information storage unit for storing customer information,
In response to a request from the customer terminal, a delivery source is determined based on a customer address included in the customer information stored in the information storage unit, and the product information of the determined delivery source is stored in the information storage unit. A product information display unit for displaying the acquired product information on the customer terminal by distinguishing between the first delivery flight and the second delivery flight ;
In response to an operation for instructing a product for the product information displayed on the customer terminal, the product is a product of the other delivery flight different from the delivery flight of the designated product, and the product is related to the designated product Based on the product information stored in the information storage unit, the product information of the searched product, and the merit information stored in the information storage unit for the other delivery flight An electronic commerce apparatus comprising: an other flight related information display unit to be displayed on a terminal. Oite to claim 1,
Before Sharing, ABS Okumoto, the electronic commerce device, wherein the delivery source with the position of the customer's address on the jurisdiction area is selected. In claim 1 or 2 ,
The electronic commerce apparatus, wherein a product related to the instructed product is searched by a product code defined for each product. In any one of Claims 1 thru | or 3 ,
The electronic commerce apparatus, wherein the product information of the related product includes price information of the product. In claim 4 ,
The price information is expressed by the same price per unit as the price of the instructed product. In any one of Claims 1 thru | or 5 ,
The operation for instructing the product is an operation for requesting display of detailed information of the product,
The said other flight related information display part displays the merchandise information of the said related goods with the detailed information of the said designated goods. The electronic commerce apparatus characterized by the above-mentioned. In any one of Claims 1 thru | or 5 ,
The operation for instructing the product is an operation in which the product is a purchase candidate.
The said other flight related information display part displays the operation part which performs the instruction | indication which changes a purchase candidate from the said designated goods into the said related goods with the goods information of the said related goods. The electronic commerce apparatus characterized by the above-mentioned. An electronic commerce program for causing a computer connected to a customer terminal via a network to execute an electronic commerce process,
In the computer, the product information of the products by the first delivery flight and the second delivery flight which are different from each other in at least one of the delivery range, the speed to delivery, and the availability of delivery time in the delivery method, and the first delivery Information of merit based on the difference between the delivery method of the flight and the second delivery flight, and an information storage unit for storing customer information,
In response to a request from the customer terminal, a delivery source is determined based on a customer address included in the customer information stored in the information storage unit, and the product information of the determined delivery source is stored in the information storage unit. Acquiring the product information and displaying the acquired product information on the customer terminal by distinguishing between the first delivery flight and the second delivery flight ;
In response to an operation for instructing a product for the product information displayed on the customer terminal, the product is a product of the other delivery flight different from the delivery flight of the designated product, and the product is related to the designated product Based on the product information stored in the information storage unit, the product information of the searched product, and the merit information stored in the information storage unit for the other delivery flight An electronic commerce program that causes the computer to execute a step of displaying on a terminal. An electronic commerce method in a computer connected to a customer terminal via a network,
In the computer, the product information of the products by the first delivery flight and the second delivery flight which are different from each other in at least one of the delivery range, the speed to delivery, and the availability of delivery time in the delivery method, and the first delivery Information of merit based on the difference between the delivery method of the flight and the second delivery flight, and an information storage unit for storing customer information,
In response to a request from the customer terminal, the computer determines a delivery source based on the customer's address included in the customer information stored in the information storage unit, and determines the product information of the determined delivery source. Acquiring from the information storage unit, and displaying the acquired product information on the customer terminal by distinguishing between the first delivery flight and the second delivery flight ;
In response to an operation in which the computer instructs a product for the product information displayed on the customer terminal, the computer is a product by another delivery flight different from the delivery flight of the designated product, and the designated product Of the product stored in the information storage unit and the product information of the searched product and the merit stored in the information storage unit for the other delivery flight. And a step of displaying information on the customer terminal. An electronic commerce method comprising:

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