JP5485971B2 - Search support system and search support program - Google Patents

Description

  The present invention relates to a search object support system that supports a search for a search object such as a lost article, a lost article, a lost child, or an elderly person.

  In the past, there were only ways to find items such as forgotten items, lost items, lost children, elderly people, etc., to the police or to request a search service from a security company.

  On the other hand, in Patent Document 1 (Japanese Patent Application Laid-Open No. 2004-118742), details of lost items when a forgotten item or lost item is placed in a train, specifically, what number of stations and what number of times it gets off. By collecting information on the lost items and making a search request by notifying the server where and what was forgotten / dropped, the collection time for the lost items is reduced and the recovery rate is improved. Is disclosed.

  In this Patent Document 1, passengers, crew members, station staff in charge of lost items are registered in advance (see paragraph 0045). The registered mail addresses of mobile phone terminals such as passengers, crew members, and station staff in charge of lost items are stored in the database (see paragraph 0059) and registered from the location information center operated by the communication company. The current position of the mobile phone terminal is acquired and held in the database by periodically inquiring the current position of the mobile phone terminals of the crew members and passengers (see paragraph 0028).

  Then, the server that has received the search request identifies the train from the location and time information notified in the search request and addresses the train crew and passengers' mail addresses that are registered in advance and stored in the database. , I am trying to deliver a search request email for lost items. Therefore, by receiving replies to this search request email from train crew members and passengers, it is possible to collect information about lost items, shorten the recovery time of the lost items, and improve the recovery rate. Convenient.

JP 2004-118742 A

  However, in the system of Patent Document 1 described above, it is necessary to register passengers, crew members, station staff in charge of lost items in advance, and the registration effort becomes complicated. In particular, passengers and crew members need to be registered for each train operated on that date, which is not realistic. Moreover, in Patent Document 1, the current location is periodically inquired from the location information center to the mobile phone terminals of passengers, crew members, and station staff responsible for lost items registered in advance. There is also the problem of having to get.

  In view of the above, the present invention provides a search support system that does not require registration of a request destination for a search request, and can request an arbitrary third party to search for a search target. The purpose is to do.

In order to solve the above problems, the present invention provides:
A search support system comprising a search support server, a management device of a telecommunications company connected to the search support server, and a client communication terminal that requests search support to the search support server through a communication network. And
The management device of the communication company receives a current position information from a communication terminal to be managed, and stores and manages the received current position information corresponding to each identification information of the communication terminal to be managed Location management means, and storage means for storing each mail address of the management target communication terminal corresponding to the identification information of the management target communication terminal,
The client communication terminal is
Information for identifying a search according to the type of the specified search, and accepting the specification of the search type including the type of search that moves by itself and the type of search that does not move by itself ; Receiving means for receiving information for determining an area to search for a search according to the type of the specified search ,
Accompanying the information for specifying the search object according to the type of the search object received by the reception unit and the information for determining the area to search for the search object according to the type of the search object Means for sending a search request to the search support server through the communication network ;
With
The search object support server includes:
A search request receiving means for receiving the search request from the client communication terminal through the communication network;
A mail generating means for generating a search request mail including at least characteristic information of a search object based on information for specifying the search object according to the type of the search object acquired along with the search request;
Based on the information for determining the area to search for the search according to the type of the search acquired with the search request, determine the area to search for the search according to the type of search Search area determination means to perform,
Based on the information on the area where the search area is determined determined by the search area determination means, the management device of the communication company provides the mail address of the management target communication terminal existing in the area where the search area is searched. Email address acquisition means for acquiring
Means for transmitting the search request mail generated by the mail generation means to all of the mail addresses acquired by the mail address acquisition means through the communication network;
A search support system characterized by comprising:

  The search object support system of the present invention configured as described above receives current position information from a communication terminal to be managed, and corresponds the received current position information to each of identification information of the communication terminal to be managed. As a constituent element, there is a terminal location management means for storage management and a management device of a telecommunications business company comprising storage means for storing the respective mail addresses of the management target communication terminals corresponding to the identification information of the management target communication terminals. Prepare.

The search object support server is a search target based on information obtained from the client communication terminal for identifying a search object according to a search object type including a search object type that moves by itself and a search object type that does not move by itself. A search request mail with at least the feature information of the object is generated.

In addition, the search object support server determines a search area for the search object based on information for determining a search area for the search according to the type of search object acquired from the client communication terminal. Then, the search object support server acquires the mail address of the communication terminal to be managed existing in the area where the determined search object is searched from the management apparatus of the communication business company. Then, the search object support server transmits the generated search request mail to all of the acquired mail addresses through the communication network.

As described above, the search support server, as a region to search for a region where there is a high possibility that a search according to the type of search is present, is to a bona fide third party communication terminal in the search region, The feature information of the search object can be transmitted and the search for the search object can be requested.

  According to the search system according to the present invention, a person who requests a search for a search, through the client terminal possessed by the person, information for specifying the search target and the area where the search is searched. By simply transmitting information for specifying to the search support server, it is possible to request a search for a search from a bona fide third party in the area to be searched. Therefore, according to the present invention, registration of a request destination for requesting a search object is not necessary, and processing for the search object support server inquiring the current position to the registered request destination is also unnecessary.

It is a block diagram which shows the example of a whole structure of embodiment of the search object assistance system by this invention. It is a block diagram which shows the hardware structural example of the search support server which comprises embodiment of the search support system by this invention. It is a block diagram which shows the hardware structural example of the client communication terminal which comprises embodiment of the search object assistance system by this invention. It is a figure which shows the flowchart for demonstrating the processing operation example of the client communication terminal of the example of FIG. It is a figure used in order to demonstrate embodiment of the search object assistance system by this invention. It is a figure used in order to demonstrate embodiment of the search object assistance system by this invention. It is a figure which shows a part of flowchart for demonstrating the processing operation example of the search assistance server of the example of FIG. It is a figure which shows a part of flowchart for demonstrating the processing operation example of the search assistance server of the example of FIG.

  Embodiments of the search object support system according to the present invention will be described below with reference to the drawings. FIG. 1 is a diagram for explaining an overall configuration example of an embodiment of the search object support system according to the present invention. The search object support system of this embodiment includes a search object support server 1, a management company 2 of a telecommunications carrier company, a client communication terminal 3CL, and a communication terminal (hereinafter referred to as a request receiving terminal) 3TE that receives a search request for a search object. And are connected to each other through the communication network 4.

  The client communication terminal 3CL is a terminal that sends a search request for a search object to the search object support server 1. The search object support server 1 receives the search request of the search object from the client communication terminal 3CL, determines the area range to search for the search object, and searches for the search object in the request receiving terminal 3TE existing in the determined area range. It is a server that sends a request mail. In response to a request from the search support server 1, the management device 2 of the telecommunications carrier company provides the search support server 1 with the mail address information of the request receiving terminal 3TE existing in the area where the search is searched. It is.

  In this embodiment, the search object support server 1 and the management device 2 (hereinafter simply referred to as the management device 2) of the communication business company are provided as the facility device 10 of the communication business company. In this embodiment, the communication company is a mobile phone company. In this embodiment, the client communication terminal 3CL is a mobile phone terminal. The request receiving terminal 3TE that receives the search request mail is also a mobile phone terminal.

  The communication network 4 includes the Internet and a mobile phone network 5. A mobile phone terminal as an example of the client communication terminal 3CL and a mobile phone terminal as an example of the request receiving terminal 3TE are connected to the mobile phone network 5, and a management device 2 is also connected.

  The search object support server 1, the client communication terminal 3CL, and the request receiving terminal 3TE can communicate with each other by generating a communication path through the communication network 4. The management apparatus 2 and a mobile phone terminal including the client communication terminal 3CL and the request receiving terminal 3TE are communicable by generating a communication path through the mobile phone network 5. Further, in this embodiment, the search object support server 1 and the management device 2 are connected through a wired LAN, for example.

  In this embodiment, as shown in FIG. 1, the communication network 4 includes various web sites and communication devices that play an auxiliary role in support of the search object, as will be described later. In the example of FIG. The railway company web site 61, the bus company web site 62, the police station communication device 63, the security company communication device 64, and the communication devices 65 of various organizations are connected. Note that various organizations include, for example, neighborhood associations, fire departments, youth groups, representative offices, mountain associations, and the like.

  In this specification, for convenience of explanation, a mobile phone terminal serving as the client communication terminal 3CL and a plurality of mobile phone terminals as examples of the request receiving terminal 3TE that receives the search request mail are shown separately. There is no such distinction as a terminal, and the mobile phone terminal as the client communication terminal 3CL may be the mobile phone terminal as the request receiving terminal 3TE for receiving the search request mail, and vice versa. .

[Configuration Example of Management Device 2]
In this embodiment, the management device 2 has a function of managing the mobile mail address of the mobile phone terminal that has a contract relationship with the mobile phone business company having the facility device 10 and the current location. As shown in FIG. 1, the management device 2 includes a mobile mail address storage unit 21 and a mobile phone location management unit 22, and is omitted from illustration, but includes a control unit made up of a computer, for example. The unit controls and manages the writing / reading of the mobile mail address information to / from the mobile mail address storage unit 21 and the writing / reading of the position information of each mobile phone terminal of the mobile phone position management unit 22.

  The request receiving terminal 3TE that receives the search request mail in this embodiment includes a mobile phone terminal (a mobile phone terminal that becomes the client communication terminal 3CL) as a subscriber terminal that has a contractual relationship with the mobile phone business company having the management device 2. But it is good).

  Each user of the mobile phone terminal serving as the request receiving terminal 3TE makes a contract with the mobile phone business company, and then accesses the management device 3 using the communication terminal 3TE to obtain the mobile mail address information. To register against. The management device 2 stores and holds the mobile mail address information of the mobile phone terminals including the request receiving terminals 3TE in the mobile mail address storage unit 21 in association with the identification information of each mobile phone terminal. In this embodiment, for example, a mobile phone number (subscriber number) is used as the identification information.

  In this embodiment, each user of the mobile phone terminal registers whether or not to allow the reception of the search request email of the search object in the search support service when contracting with the mobile phone business company. If the reception of the search request mail for the search object is permitted, only the registered mobile phone terminal becomes the request receiving terminal 3TE. The management device 2 stores information indicating whether or not reception of search object search mail for each of the mobile phone terminals is permitted in association with each identification information in the mobile mail address storage unit 21. ing.

  As will be described later, when the management device 2 receives a mobile mail address acquisition request from the search object support server 1, the management apparatus 2 is registered as a mobile phone terminal that is permitted to receive search object search mail. Only the mobile mail address for the receiving terminal 3TE is sent to the search object support server 1. Thereby, in this embodiment, since the search request mail for the search object is transmitted only to the user of the request receiving terminal 3TE that may respond to the search request for the search object, it is useless. Efficient search support can be provided by eliminating the transmission of mobile mail.

  In this embodiment, each of the mobile phone terminals including the request receiving terminal 3TE and the client communication terminal 3CL includes a GPS positioning unit as an example of a current position detecting unit. Each of the mobile phone terminals performs positioning processing of the current position in the GPS positioning unit in a state where the power is turned on, and information on the current position of the positioning result (latitude and longitude information) at predetermined time intervals. Are transmitted to the management apparatus 2 through the mobile phone network 5 together with the identification information of each mobile phone terminal (in this example, the mobile phone number).

  The management device 2 receives the current location information from each mobile phone terminal, associates the received current location information with the reception time and the identification information of each mobile phone terminal, and sends it to the mobile phone location management unit 22. Remember and manage. This is so-called mobile probe information, and the mobile phone location management unit 22 stores and manages the current location information of each mobile phone terminal in association with the reception time of the current location information. It is.

  Further, as will be described later, when the management device 2 receives a mobile mail address acquisition request from the search object support server 1, the management device 2 is within the region range specified by the region range designation information included in the acquisition request. The mobile phone location management unit 22 detects the request receiving terminal 3TE existing in FIG. Then, using the identification information of the detected request receiving terminal 3TE, the management device 2 sends the detected mobile mail address information of the request receiving terminal 3TE from the mobile mail address storage unit 21 to the search object support server 1.

[Configuration example of the search object support server 1]
FIG. 2 is a block diagram illustrating a hardware configuration example of the search object support server 1. That is, the search object support server 1 sends a communication interface 102, a transmission / reception information processing unit 103, a search target specifying unit 104, a search area specifying unit 105, a search request mail generating unit 106 to the control unit 101 through the system bus 100. A search request destination mail address temporary storage unit 107, a specific contact information storage unit 108, a clock circuit unit 109, and a LAN (Local Area Network) interface 110 are connected to each other.

  The control unit 101 is configured by a computer, and controls the entire processing of the search object support server 1. The LAN interface 110 is connected to a LAN to which the management device 2 is connected.

  The communication interface 102 is connected to the communication network 4. The communication interface 102 transfers the reception information received through the communication network 4 to the transmission / reception information processing unit 103, and transmits the transmission information sent from the transmission / reception information processing unit 103 to the communication partner through the communication network 4. To do.

  The transmission / reception information processing unit 103 analyzes the reception information from the communication interface 102 and transfers the reception information to each necessary unit through the system bus 100 according to the control of the control unit 101. For example, when the transmission / reception information processing unit 103 receives a search request for a search item from the client communication terminal 3CL, the transmission / reception information processing unit 103 notifies the control unit 101 of the search request and specifies the search item from the information included in the received search request. The information for performing the search is transferred to the search target specifying unit 104, and the information for determining the area where the search object is searched is transferred to the search region specifying unit 105.

  As will be described later, in this embodiment, the search request for the search object is sent from the client communication terminal 3CL according to the type of the search object, that is, whether it is a lost item, a forgotten item, a lost child, an elderly man, or the like. The information for specifying the search object differs depending on the type of the search object. For example, in the case of a lost item or a forgotten item, it consists of descriptive information on the name of the target article and its external features. The information for specifying the search object may include a photographed image obtained by photographing the target article. In addition, in the case of a lost child or an elderly person, the information used to identify what to look for includes age, gender, features such as clothes and shoes you were wearing, physical features such as the person ’s face, If there is a photographed image, it is also included.

  The search object specifying unit 104 extracts feature information of the search object from which the third party as the search request destination can recognize the search object from the information for specifying the received search object, and the extracted search object Is transferred to the search request mail generation unit 106. The feature information of the search object mainly includes text information of a comment sentence about the search object described by the search client. If the received information for specifying the search object includes the captured image information of the search object, the search target specifying unit 104 determines that the captured image information is included in the attached file attached to the search request mail. The information is transferred to the search request mail generation unit 106 as information. Note that a comment sentence such as an image description may be added to the captured image information by the search requester, but this is also attached information to be attached to the search request mail.

  The search area specifying unit 105 specifies the area range in which the search object is searched from the information for determining the area where the search object is searched for, and the information on the specified area range is set as the search request destination mail address. Transfer to the acquisition unit 107.

  In this case, in this embodiment, when the point where the search object is dropped or forgotten is specified by the client and included in the information for determining the area to search for the received search object The search area specifying unit 105 specifies a predetermined radius range centered on the designated point as an area range to be searched.

  In this embodiment, the area range in which the search area specified by the search area specifying unit 105 is to be searched is not limited to the area range of a predetermined radius centered on a certain fixed point, It is also possible to specify the range of travel areas such as buses and other transportation vehicles.

  That is, as will be described later, when the place where the search object is dropped or forgotten is in a vehicle of a transportation organization such as a train or a bus, the search information for the search object from the client communication terminal 3CL includes: Information for determining a vehicle of a transportation organization such as the train or bus is included and sent.

  For example, as information for determining a vehicle of a transport organization such as a train or a bus, along with the name of the transport organization of the vehicle to be determined, when the boarding station and boarding time, and the boarding station and boarding time are sent, The search area specifying unit 105 accesses the web site 61 or 62 of the transport agency and determines a vehicle to be searched from the boarding station and boarding time, the boarding station and boarding time, and the vehicle operation timetable. .

  And the search area specific | specification part 105 calculates | requires the existing position in the time of the vehicle which should be searched from the driving | operation timetable of the vehicle determined, the present position of the calculated | required vehicle, and the information which shows that it is a moving vehicle, The search request destination mail address acquisition unit 107 is sent.

  The search request destination e-mail address acquisition unit 107 generates area range designation information from the information for specifying the area range to be searched received from the search area identification unit 105, and the mobile mail including the generated area range designation information An address acquisition request is sent to the management apparatus 2. In this case, the area range designation information is the following information.

That is, the search area specifying unit 105, for example, finds a lost item or a forgotten item, and the location entered by the client as a dropped place or a forgotten place is not in a railway vehicle or in a bus vehicle, If the vehicle is other than a moving vehicle such as a taxi, the region range having a predetermined radius centered on the input location or the vicinity thereof is specified as the region range to be searched. In addition, if the search object is a lost child or an elderly person and the place that was lost is other than a moving vehicle, similarly, the area range of a predetermined radius centered on the place inputted by the client or the vicinity thereof Is specified as the area range to be searched. When the search object is a lost child or an elderly person, the search target range is specified as a search target range in consideration of the fact that the search target moves by itself .

  And the search area specific | specification part 105 sends the place name of the center position of the specified area range to the map site (web site) through the communication network 4, for example, and information on the latitude and longitude of the center position from this map site To get. Then, the search area specifying unit 105 transmits the latitude and longitude of the acquired center position and the determined radius to the search request destination mail address acquisition unit 107.

  The search request destination e-mail address acquisition unit 107 includes area range designation information including the latitude and longitude of the center position acquired from the search area specifying unit 105 and information on the determined radius in the mobile mail address acquisition request. Send to management device 2.

  In addition, when the area range to be searched is in a railway vehicle, a bus vehicle, or a moving vehicle such as a taxi, the search area specifying unit 105 specifies the specified movement as described above. Area range designation information including the vehicle location (latitude, longitude) and information indicating that the vehicle is a mobile vehicle is included in the mobile mail address acquisition request and sent to the management apparatus 2.

  Then, when the area range designation information is information specifying the area range specified by the center position and the radius, the management device 2 identifies all the mobile phone terminals that are the request reception terminals 3TE existing in the area range. Is detected from the mobile phone position management unit 22. Then, the management device 2 reads out the mobile mail address information of the detected request reception terminal 3TE from the mobile mail address storage unit 21 using the detected identification information of the request reception terminal 3TE, and searches the search object support server 1. Send to.

  In addition, when the area range designation information is information including the presence position (latitude, longitude) of the moving vehicle and information indicating that it is a moving vehicle, the management device 2 uses the mobile phone position management unit 22. From the request receiving terminal 3TE existing in the vicinity of the position where the moving vehicle exists, all of the request receiving terminals 3TE which are estimated to be moving at the same speed as the vehicle moves are extracted and extracted. The identification information of the request receiving terminal 3TE is detected. Then, the management device 2 reads out the mobile mail address information of the detected request reception terminal 3TE from the mobile mail address storage unit 21 using the detected identification information of the request reception terminal 3TE, and searches the search object support server 1. Send to.

  The search request destination mail address acquisition unit 107 of the search object support server 1 temporarily stores the received mobile mail address information of the request reception terminal 3TE. As described above, the search request destination mail address acquisition unit 107 receives the mobile mail address of the mobile phone terminal 3TE existing in the designated area range or the mobile phone terminal 3TE in the specified vehicle from the management device 2. get.

  The search request mail generation unit 106 generates a mail sentence reflecting the characteristic information of the search object received from the search target specifying unit 104. When the captured image information is sent from the search target specifying unit 104, the search request mail generation unit 106 uses the captured image information as information of the attached file of the generated search request mail.

  Then, under the control of the control unit 101, the search request mail generation unit 106 transmits the generated search request mail and attached information to all the mobile mail addresses acquired by the search request destination mail address acquisition unit 107. Send.

  The specific contact information storage unit 108 stores contact information (telephone number and e-mail address) to the police station in the search target area and the communication device 63 or 64 of the security company that provides the search service for the search object. Yes. The specific contact information storage unit 108 also stores contact information (telephone numbers and e-mail addresses) of contact points of various organizations such as neighborhood associations, fire departments, youth groups, representatives, and mountain associations.

  The contact information of these various organizations is registered in the specific contact information storage unit 108 in relation to the regional information, and the search support server 1 indicates the region to which the search request mail is sent by the regional information. If it is included in the range, the search request mail is sent not only to the request receiving terminal 3TE but also to the contact information of these various organizations. This is because, for example, if an old man who went into the mountains to get wild plants is missing, it is better to request a search from the neighborhood association, fire brigade, youth group, representative office, mountain association, etc. It is.

  The clock circuit unit 109 is a date and time information generation unit having a calendar function. In this embodiment, when receiving the search request for the search object, the control unit 101 of the search object support server 1 acquires the date / time information of the clock circuit unit 109, and uses the acquired reception date / time information as the search area identification. The data is sent to the unit 105. For example, when the search range is a vehicle, the elapsed time from the getting-off time is specified from the reception date and time information and used as auxiliary information for specifying the vehicle to be searched.

  In this embodiment, the search object support server 1 expands the area to be searched according to the elapsed time from the search start time of the search object, or searches the nearest police station or security company for the search destination. However, the elapsed time is measured by monitoring the date / time information from the clock circuit unit 109.

  In the hardware configuration of the search object support server 1 in FIG. 2, the transmission / reception information processing unit 103, the search target specifying unit 104, the search area specifying unit 105, the search request mail generating unit 106, and the search request destination mail address acquiring unit 107 The processing function may be configured such that the computer constituting the control unit 101 executes as a software processing function.

[Hardware configuration example of client communication terminal 3CL]
The client communication terminal 3CL receives a program (hereinafter referred to as a support program) that supports the search for the search support service by accessing the search support server 1 through the communication network 4 and requesting the search support service. Thus, the search support service is provided under the support of this support program.

  FIG. 3 is a diagram illustrating a hardware configuration example of a mobile phone terminal as the client communication terminal 3CL in this embodiment.

  That is, as shown in FIG. 3, in the mobile phone terminal of this example, a control unit 201 constituted by a microcomputer has a wireless communication circuit unit 202, a transmission / reception information processing unit 203, a call circuit unit 204, through a system bus 200. The display interface 205, the touch panel interface 206, the GPS positioning unit 207, and the memory 208 are connected to each other.

  The control unit 201 is for controlling the telephone function of the mobile phone terminal and other various control processes. In this example, the control unit 201 executes a program stored in the memory 208 so as to execute and control various application processes such as a process for receiving a search support service in the search support server 1 described later. To do.

  The wireless communication circuit unit 202 is for connecting to the communication network 4 through a base station of the mobile phone network 5. The transmission / reception information processing unit 203 analyzes information received through the wireless communication circuit unit 202, transfers the information to each necessary unit through the system bus 200, and generates transmission information to be sent to the communication network according to the control of the control unit 201. Then, the data is transferred to the wireless communication circuit unit 202.

  The call circuit unit 204 is a telephone voice process, to which a speaker 209 constituting a receiver and a microphone 210 constituting a transmitter are connected.

  The display interface 205 is connected to a display 211 made of, for example, an LCD (Liquid Crystal Display). A touch panel 212 is provided on the display screen of the display 211, and the touch panel 212 is connected to the touch panel interface 206.

  In this embodiment, operation inputs such as operation buttons can be performed through the touch panel 212, and the display screen of the display 211 is a character input key operation screen, a setting reception screen, or the like according to the control of the control unit 201. Is displayed. The user can perform a predetermined operation input by performing a predetermined behavior of touching the touch panel 212 with a finger or sliding the touch panel 212 with a finger.

  The touch panel interface 206 sends an operation detection signal corresponding to an operation instruction input by the user through the touch panel 212 to the control unit 201 through the system bus 200. The control unit 201 detects what operation input is made by the user from the operation detection signal received from the touch panel interface 206, and performs control processing according to the detection result.

  The GPS positioning unit 207 receives a radio wave from a GPS satellite, measures and detects the current position of the mobile phone terminal, and transfers position information of the detected current position to the control unit 201 through the system bus 200. In this embodiment, when the control unit 201 of the mobile phone terminal executes the support program and sends a search request for the search object to the search object support server 1, the position information of the current position measured by the GPS positioning unit 207 is sent. Is included in the search request information.

  The position information of the current position is included in the search request information of the search object in consideration of the case where the search area of the search object is designated as the vicinity of the current position. It can also be used when estimating the getting-off time from the distance between the station that got off the vehicle and the current location.

  The memory 208 is a storage unit for various data used in the mobile phone terminal. In this embodiment, the memory 208 is a storage area for application programs such as a support program acquired from the search object support server 1 and a mobile mail transmission / reception program. A program storage unit 2081 and an image information storage unit 2082 for storing captured image information obtained by previously capturing an object to be searched are provided. In the image information storage unit 2082, in addition to image information obtained by photographing a child or an elderly person who may be lost, image information obtained by photographing an article considering a future search request is stored.

  In the hardware configuration of the mobile phone terminal in FIG. 3, the processing function of the transmission / reception information processing unit 203 can also be configured to be executed as a software processing function by the computer constituting the control unit 201.

  Also, the mobile phone terminal as an example of the request receiving terminal 3TE has a hardware configuration similar to that of the example of FIG.

[Processing in the search support service]
<Processing Operation in Client Communication Terminal 3CL>
Next, referring to the flowchart of FIG. 4 and the display screen example of the display 211 of FIGS. 5 and 6 for the flow of the processing operation example when executing the search request for the search object in the search object support service in the client communication terminal 3CL. However, it will be described below.

  The control unit 201 of the client communication terminal 3CL monitors the output of the touch panel interface 206 to determine whether or not there is an activation instruction input for receiving the search object support service (step S1), and determines that there is no activation instruction input. Sometimes, other processing is executed (step S2), and after the processing ends, the processing returns to step S1.

  When it is determined in step S1 that an activation instruction for receiving the search object support service has been received, the control unit 201 activates the assistance program stored in the memory 208 and starts its processing operation (step S3). ). And the control part 201 performs the following processes according to the support program.

  First, the control unit 201 accesses the search support server 1 for a search support service, connects to the search support server 1 through the communication network 4, and searches for a search request on the display screen of the display 211. A list of types and a search requester input field are displayed to prompt the input (step S4).

  FIG. 5 shows an example of the type of search item to be searched for displayed on the display screen 211D of the display 211 and an input screen of the search requester. As shown in FIG. 5, in this example, an input field 221 for search requester information such as name, address, contact telephone number and mail address is displayed on this input screen, as well as “lost”, “ A list 222 of types of search items including “lost items”, “lost children”, “徘徊”, “others”, and the like is displayed, and the input and selection thereof are prompted. The telephone number and mail address of the contact are the contacts that receive the search results from the search support server 1. “Lost child” includes pets.

  Then, the control unit 201 monitors the output of the touch panel interface 206, and determines whether or not the search requester information input or the search type selection input is completed depending on whether or not the enter button icon 223 is touched. It is determined whether or not (step S5). When it is determined in this step S5 that the input of search requester information or the selection of the type of search object has not been received, the control unit 201 ends the support program (operation of the stop button icon 224). Is determined (step S6), and when it is determined that there is an end operation, the support program is ended (step S7), and the process returns to step S1. If it is determined in step S6 that there is no end operation, the control unit 201 returns the process to step S5.

  When it is determined in step S5 that the search requester information input and the search type selection input have been received, the control unit 201 displays the search item selected by the user on the display screen 211D of the display 211. A search request input page corresponding to the type is displayed (step S8).

  The search request input page has been changed according to the type of search to search for lost items and forgotten items and for searching for lost children and elderly people. This is because the information is different, so that appropriate information considering the difference can be sent to the search object support server 1 as information for specifying the search object.

  FIG. 6 shows an example of a search request input page displayed on the display screen 211D of the display 211 when the type of the search item is “forgotten”.

  That is, the search item request input page is provided with an input field 231 for inputting what a forgotten item is in text characters, and accepts a user's character input. In addition, an image of the forgotten item is stored in the image information storage unit 2082 of the memory 208, and “Yes” or “No” attached to the image information for when the user wants to attach the image to the search request. A designation field 232 is also provided.

  When “Yes” attached to the image information is selected, although not shown, a list of image information stored in the image information storage unit 2082 of the memory 208 is displayed on the display screen 211D. Let the user select an image file name to attach.

  In addition, the search request input page of this example includes an input field 233 for the date and time of the lost item, an input field 234 for the location of the lost item, an input column 235 for whether or not to provide a reward, An input field 236 indicating whether or not to request a search from the security company is displayed.

  If the forgotten place is a railway vehicle, a bus vehicle, or a facility, the forgotten place input field 234 is configured to prompt the input for that purpose. When a railway vehicle or a bus vehicle is selected as a forgotten place, a list of railway companies and bus companies is displayed so that they can be selected and designated from the list. Is omitted, but an input screen for the boarding station, boarding time, boarding station, and boarding time is further displayed so that the input can be made.

  In addition, when a facility is selected as the forgotten place, the user can input characters of the facility name. In addition, when the forgotten place is not in a railway vehicle, in a bus vehicle, or in a place other than a facility, the user inputs characters for specifying the place. If the forgotten place is not in a rail car or bus car, or other than a moving vehicle such as a taxi, a fixed place name or facility name that would have been left behind However, the number of places where the input is designated is not limited to one, but may be plural. Also, it may be an ambiguous expression such as “near OO station”.

  When there are a plurality of places designated for input, the search object support server 1 specifies all of the area ranges centered on the designated places as search ranges. In the case of an ambiguous expression place, a slightly wider radius range is specified as a search range around the point indicated by the ambiguous expression.

  In addition, in the input column 235 for whether or not to provide a reward, in addition to the selection input of “provide a reward” or “do not provide a reward”, if the reward is provided, enter the amount of the reward. May be.

  In addition, in the input field 236 for requesting a search to the police or the security company when it is not found, “deliver to police”, “request to the security company”, and “no need to contact” can be selected. . As will be described later, when “deliver to police” or “request to security company” is selected, the search object support server 1 displays “Police Police” as instructed after a predetermined time has elapsed from the start of the search. ”Deliver to” or “request a security company”. If it is difficult to request the police or the security company for some reason, the search may be requested to a detective company or a search company.

  The above is an example of the input page when the search item is “forgotten”, but the input page for “lost” can be configured in a similar manner. On the other hand, in the case of an input page when the search object is “lost child” or “old man”, input items such as the gender, age, physical characteristics, and lost place of the target person are required.

  When the user (requester) of the client communication terminal 3CL completes the input to the search request input page, the user performs a touch operation on the button icon 237 for request execution. Further, when canceling the search request for the search object, the user touches the cancel button icon 238.

  Therefore, the control unit 201 of the client communication terminal 3CL monitors the output of the touch panel interface 206, and determines whether or not a search request execution instruction input has been accepted depending on whether or not the request execution button icon 227 has been touched. (Step S9). When it is determined in this step S9 that the search request execution instruction input has not been received, the control unit 201 determines whether or not there has been an end operation of the support program (operation of the stop button icon 228) (step S10). When it is determined that the end operation has been performed, the support program is ended (step S7), and the process returns to step S1. If it is determined in step S10 that the end operation has not been performed, the control unit 201 returns the process to step S9.

  When it is determined in step S9 that the search request execution instruction input has been received, the control unit 201 transmits a search request for the search object to the search object support server 1 through the communication network 4 (step S11). The search request for the search item includes information input on the search request input page illustrated in FIG. 6 and image information for which attachment is specified.

  Then, the control unit 201 waits for reception of a reception confirmation response from the search object support server 1 (step S12), and when determining reception of a reception confirmation response from the search object support server 1, ends the support program (step S12). S7) The process is returned to step S1.

[Example of processing operation of the search object support server 1]
Next, the flow of the processing operation example when executing the search object support service in the search object support server 1 will be described below with reference to the flowcharts of FIGS. The following description of the flowchart illustrates the processing functions of the transmission / reception information processing unit 103, the search target specifying unit 104, the search area specifying unit 105, the search request mail generating unit 106, and the search request destination mail address acquiring unit 107 shown in FIG. Is a case where the computer constituting the control unit 101 of the search object support server 1 is configured to execute as a software processing function.

  That is, the control unit 101 of the search object support server 1 determines whether or not a search request for a search object from the client communication terminal 3CL has been received (step S21), and determines that a search request for a search object has not been received. If so, other processing is executed (step S22), and after the processing ends, the processing returns to step S21.

  When it is determined in step S21 that the search request for the search object has been received, the control unit 101 receives and temporarily holds the information included in the search request for the search object, and returns a reception confirmation response to the client communication terminal 3CL. (Step S23). This temporarily stored information includes image information attached to the search request mail.

  Next, the control unit 101 extracts information for specifying the area range to search for the search object from the temporarily held information, specifies the area range to be searched and a moving vehicle such as a railway or a bus, and specifies the specified area. Area range designation information for specifying the area range and the moving vehicle is generated (step S24).

  Next, the control unit 101 transmits the generated area range designation information to the management apparatus 2, and the management apparatus 2 obtains the mobile mail address information of the request receiving terminal 3TE existing within the range specified by the area range designation information. (Step S25).

  Next, the control unit 101 generates a search request mail to be transmitted to the request receiving terminal 3TE using the information temporarily held in step S23 (step S26), and the generated search request mail is carried in step S25. The mail address information is transmitted to all of the request receiving terminals 3TE that have acquired the mail address information (step S27). At this time, if there is image information to be attached, the image information is attached to the search request mail and transmitted.

  Next, the control unit 101 refers to the content stored in the specific contact information storage unit 108 to determine whether there is a search request destination registered in relation to the area range specified by the area range specification information. (Step S31 in FIG. 8).

  In step S31, when it is determined that there is a search request destination registered in relation to the area range specified by the area range specification information, the control unit 101 also searches the registered search request destination. A mail is transmitted (step S32).

  After this step S32 or when it is determined in step S31 that there is no search request destination registered in relation to the area range specified by the area range designation information, the control unit 101 determines a predetermined time. It is determined whether or not it has elapsed (step S33). If it is determined in step S33 that the predetermined time has not elapsed, for example, a search is unnecessary because there is a response to a search request for a search object from one of the request receiving terminals 3TE. It is determined whether or not an end instruction has been given (step S34).

  When it is determined in this step S34 that the search end instruction has been given, the control unit 101 ends this processing routine. If it is determined in step S34 that there is no search termination instruction, the control unit 101 returns the process to step S33.

  When it is determined in step S33 that the predetermined time has elapsed, the control unit 101 expands the area range to be searched, and the mobile mail address information of the request receiving terminal 3TE existing in the expanded area range is the same as described above. Obtained from the management apparatus 2 (step S35). Then, the control unit 101 resends the search request mail to all the mobile mail addresses acquired in step S35 (step S36). In step S36, the search request mail may not be retransmitted to the request receiving terminal 3TE that is in the region before the enlargement and has already transmitted the search request mail.

  Next, the control unit 101 determines whether or not a predetermined time has passed (step S37). If it is determined in step S37 that the predetermined time has not elapsed, it is determined whether or not an instruction to end the search has been given (step S38). When it is determined in this step S38 that there is an instruction to end the search, the control unit 101 ends this processing routine. If it is determined in step S38 that there is no search termination instruction, the control unit 101 returns the process to step S37.

  When it is determined in step S33 that the predetermined time has elapsed, the control unit 101 refers to the information temporarily stored in step S23 to determine whether or not there is a search request destination switching request (step S39). When it is determined in this step S39 that there is a request for switching the search request destination, a search request mail is sent to the designated search request destination, for example, the nearest contact point of the police station or the security company, or a telephone contact is made. A search request is made (step S40). Then, this processing routine ends. This processing routine is also terminated when it is determined in step S39 that there is no request for switching the search request destination.

  When the user of the request receiving terminal 3TE replies to the search request mail, the reply mail is sent to the search object support server 1. Then, the search object support server 1 transfers the reply mail to the search requester. However, the search request mail may include the search requester's mail address as a reply destination, and the reply mail may be sent directly to the search requester.

[Effect of the embodiment]
As described above, according to the above-described embodiment, the search requester simply sends a search request to the search object support server, and the search request mail is sent to the good faith in the area to be searched specified according to the search request. To the third party's request receiving terminal. Therefore, it is possible to respond quickly to lost or forgotten items, lost children or elderly people.

  Moreover, according to the above-mentioned embodiment, there exists an effect that a search range can also be made into the range of moving vehicles, such as a railroad and a bus | bath. Therefore, it is possible to provide effective search support not only for forgotten items but also for cases where only a child missed or got off.

  In addition, the search object support server 1 switches to a search request to the police or a security company in response to a request from the search client after a certain amount of time has elapsed since the transmission of the search request mail to the request receiving terminal. Therefore, the search requester does not have to request the police himself or request the search service of the security company, which is convenient.

  In addition, since the search object support server 1 expands the search range and resends the search request mail after a predetermined time has elapsed from the transmission of the search request mail to the request receiving terminal, an effective search can be performed. It is particularly useful for searching for lost children and elderly people.

  Further, in the above-described embodiment, image information that has been captured in advance can be included as information for specifying the search object, which is useful for specifying the search object.

[Other Embodiments or Modifications]
In the above-described embodiment, the client communication terminal is a mobile phone terminal. However, in the search object support system according to the present invention, the client communication terminal makes a search request for a search object to the search object support server. Any communication terminal can be used as long as it can communicate.

  In the above-described embodiment, the search request for the search object is made by accessing and connecting to the search object support server 1 through the communication network, and inputting the request content on the search request page. . However, the requester may call the operating company of the search support server 1 and transmit the request content to the operator of the search support server 1 by calling voice. In this case, the content information of the search request is input to the search support server 1 by the operator of the management company of the search support server 1.

  In the above-described embodiment, the management device 2 is configured as a separate device from the search object support server 1. However, the same function unit as that of the management device 2 may be provided in the search object support server 1. good.

  In the above-described embodiment, the search support server 1 and the management device 2 are provided in the telecommunications business company. However, the search support server 1 is operated by a company different from the telecommunications business company. May be. In this case, the search object support server 1 and the management device 2 are connected via the communication network 4.

  DESCRIPTION OF SYMBOLS 1 ... Search object support server, 2 ... Management apparatus of communication terminal, 3CL ... Client communication terminal, 3TE ... Request receiving terminal, 4 ... Communication network, 5 ... Mobile telephone network

Claims (10)

A search support system comprising a search support server, a management device of a telecommunications company connected to the search support server, and a client communication terminal that requests search support to the search support server through a communication network. And
The management device of the communication company receives a current position information from a communication terminal to be managed, and stores and manages the received current position information corresponding to each identification information of the communication terminal to be managed Location management means, and storage means for storing each mail address of the management target communication terminal corresponding to the identification information of the management target communication terminal,
The client communication terminal is
Information for identifying a search according to the type of the specified search, and accepting the specification of the search type including the type of search that moves by itself and the type of search that does not move by itself ; Receiving means for receiving information for determining an area to search for a search according to the type of the specified search ,
Accompanying the information for specifying the search object according to the type of the search object received by the reception unit and the information for determining the area to search for the search object according to the type of the search object Means for sending a search request to the search support server through the communication network ;
With
The search object support server includes:
A search request receiving means for receiving the search request from the client communication terminal through the communication network;
A mail generating means for generating a wake intends search request mail feature information search objects based on the information for specifying the look for product in accordance with the type of the looking product obtained with the search request,
Based on the information for determining the area to search for the search according to the type of the search acquired with the search request, determine the area to search for the search according to the type of search Search area determination means to perform,
Based on the information on the area where the search area is determined determined by the search area determination means, the management device of the communication company provides the mail address of the management target communication terminal existing in the area where the search area is searched. Email address acquisition means for acquiring
Means for transmitting the search request mail generated by the mail generation means to all of the mail addresses acquired by the mail address acquisition means through the communication network;
Search support system characterized by comprising: 2. The terminal location management means of the management device of the telecommunications business company sends the mail address of the communication terminal that is permitted to receive the search request mail to the search object support server. Search support system described in 1. The search object support system according to claim 1 or 2, wherein the search object support server is provided in the communication company. The telecommunications business company is a mobile phone business company,
The communication terminal to be managed is a mobile phone terminal that includes a current position detection unit and transmits information on a current position detected by the detection unit to a facility device of the communication company. The search object support system according to any one of claims 3 to 4. The search object support system according to any one of claims 1 to 4, wherein the characteristic information of the search object includes image information of the search object accompanying a search request from the client communication terminal. The search object support server includes:
When a predetermined time has elapsed from the time of transmission of the search request email, the management device of the communication company acquires the email address of the management target communication terminal that exists in the area where the searched search item is searched The search object support system according to any one of claims 1 to 5, wherein the search request mail generated by the mail generation means is transmitted to all of the mail addresses. The search object support server includes:
The search object according to any one of claims 1 to 6, wherein the search request is sent to a contact point of a police station or a security company when a predetermined time has elapsed from the time of transmission of the search request mail. Support system. When the search object is a forgotten thing in a vehicle of a transport organization, the information for determining the area to be searched includes information about a drop-off station and a drop-off time, and the search support server includes the drop-off station and From the time of getting off and the operation information of the vehicle, the vehicle in which the forgotten item is estimated is specified, and the mail address of the communication terminal possessed by the person who is in the specified vehicle is managed by the communication company The search object according to claim 1, wherein the search request mail generated by the mail generation means is transmitted to all of the acquired mail addresses acquired from a device. Support system. In the search support server, contact information of an organization that supports a search is registered according to a search area, and the search support server is an organization that supports the search for the determined search area. 9. The search object support system according to claim 1, wherein the search request mail is also sent to the registered contact information when the contact information is registered. A search support server, a management company management device connected to the search support server, and a client communication terminal that requests search support to the search support server through a communication network. The management apparatus receives current position information from a communication terminal to be managed, terminal position management means for storing and managing the received current position information corresponding to each identification information of the communication terminal to be managed, Corresponding to the identification information of the managed communication terminal, storage means for storing each mail address of the managed communication terminal is provided, and the client communication terminal does not move by itself and the type of search object that moves. with accepting a designation of the type of the looking containing type looking product was identifies find product in accordance with the type of the designated said looking product Of the information, the in looking product support system comprising means for sending said looking product support server a search request with information for determining an area to search find product in accordance with the type of the designated said looking product The computer provided in the search support server
Search request receiving means for receiving the search request from the client communication terminal through the communication network;
A mail generation means for generating a search request mail including at least feature information of a search object based on information for specifying the search object according to the type of the search object acquired along with the search request;
Based on the information for determining the area to search for the search according to the type of the search acquired with the search request, determine the area to search for the search according to the type of search Search area determination means,
Based on the information on the area where the search area is determined determined by the search area determination means, the management device of the communication company provides the mail address of the management target communication terminal existing in the area where the search area is searched. Email address acquisition means to acquire,
Means for transmitting the search request mail generated by the mail generation means to all of the email addresses acquired by the mail address acquisition means through the communication network;
Search support program to function as.

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