JP5457311B2 - Information processing apparatus and slip output method - Google Patents

Description

  Embodiments described herein relate generally to an information processing apparatus and a slip output method.

  Conventionally, in a point service system, when a product is purchased, points corresponding to the purchase amount are calculated and given to each customer. Further, with the spread of the Internet, the form of selling products online is increasing, and a so-called “net super” sales form is used. Various techniques have been proposed for giving points at the time of online purchase. For example, at the time of purchase at an online shop, points are read from a recording medium (card) for point recording distributed to each user, and points are exchanged with a point management device for point management connected on the Internet. A technique for performing addition and subtraction is disclosed.

  By the way, since the products sold at the online supermarket are supplied from an actual store such as a supermarket, the sales are substantially the same as the sales of the products directly sold at the store. For this reason, sales at online supermarkets are generally processed at POS terminals in the same way as normal sales at stores. For example, a delivery person delivers a supermarket product to a customer, and when the product is delivered, pays it with the customer using a delivery slip and then takes it back to the delivery slip. Then, the supermarket clerk uses the delivery slip to process the sales of the supermarket. In this sales process, a supermarket clerk at a POS terminal displays a bar code indicating the customer's membership number (hereinafter referred to as a member code) and a bar code indicating the number of points given to the customer (hereinafter referred to as points). Code) and barcodes indicating each product are sequentially read using a barcode reader.

The information processing apparatus according to the embodiment includes a customer identification information receiving unit, an order receiving unit, a point calculating unit, a customer identification code generating unit, a point code generating unit, and a printing unit. The customer identification information receiving means receives input of customer identification information from a terminal connected via a network. The order receiving means receives an order for product purchase from the terminal. The point calculation means calculates the number of points corresponding to the purchase amount of the order received by the order reception means. The customer identification code generating means generates a customer identification code indicating customer identification information. The point code generation means generates a point code representing the number of points. When the printing means prints a plurality of slips according to the product purchase accepted by the order receiving means, the customer identification code and the point code are applied only to the first slip for the fields included in a predetermined area of the slip. printing the door, in the second and subsequent document at different format of the predetermined region, omitting the column itself.

  The present invention has been made in view of the above, and an object of the present invention is to provide an information processing apparatus and a slip output method that suppress errors during sales processing based on a delivery slip.

  The information processing apparatus according to the embodiment includes a customer identification information receiving unit, an order receiving unit, a point calculating unit, a customer identification code generating unit, a point code generating unit, and a printing unit. The customer identification information receiving means receives input of customer identification information from a terminal connected via a network. The order receiving means receives an order for product purchase from the terminal. The point calculation means calculates the number of points corresponding to the purchase amount of the order received by the order reception means. The customer identification code generating means generates a customer identification code indicating customer identification information. The point code generation means generates a point code representing the number of points. When the printing means prints a plurality of slips according to the product purchase accepted by the order receiving means, the customer identification code and the point code are applied only to the first slip for the fields included in a predetermined area of the slip. Is printed.

FIG. 1 is a system configuration diagram schematically showing the overall configuration of the point system. FIG. 2 is an external perspective view schematically showing the configuration of the POS terminal shown in FIG. FIG. 3 is a block diagram showing the configuration of the electrical system of the POS terminal shown in FIG. FIG. 4 is a block diagram showing the configuration of the electrical system of the store computer shown in FIG. FIG. 5 is a block diagram showing the configuration of the electrical system of the application server shown in FIG. FIG. 6 is a diagram illustrating a software configuration included in the control unit. FIG. 7 is a block diagram showing the configuration of the electrical system of the member server shown in FIG. FIG. 8 is a flowchart showing a procedure of order reception processing executed by the application server. FIG. 9 is a flowchart showing a procedure of the slip generation process shown in FIG. FIG. 10 is a diagram showing an example of the member code. FIG. 11 is a diagram illustrating an example of a point code. FIG. 12 is a diagram showing an example of the first delivery slip among a plurality of delivery slips generated by the slip generation processing of FIG. FIG. 13 is a diagram showing an example of the second and subsequent delivery slips among a plurality of delivery slips generated by the slip generation processing of FIG. FIG. 14 is a view showing a modification of the second and subsequent delivery slips among the plurality of delivery slips generated by the slip generation processing of FIG. FIG. 15 is a flowchart showing a procedure of sales processing executed at the POS terminal. FIG. 16 is a diagram illustrating an example of the second and subsequent delivery slips among a plurality of delivery slips output by the printing unit according to the modification.

  Embodiments of an information processing apparatus and a slip output method according to the present invention will be described below in detail with reference to the accompanying drawings. The present invention is not limited to the embodiments described below.

  The point service system of the present embodiment issues a point card in which a unique member number is recorded on a recording medium such as a magnetic tape to each customer contracted as a member, and for example, purchase of a customer who owns this point card It is used in stores that implement a point service system in which service points (hereinafter referred to as points) are given at a predetermined point return rate for the amount (sales amount).

  FIG. 1 is a system configuration diagram schematically showing the overall configuration of the point system 1. As shown in the figure, the point system 1 includes a plurality of POS (Point Of Sales) terminals 2, a store computer 4 that centrally manages these POS terminals 2 by connecting them through a LAN 3, and a WAN 5 And a server computer connected to the store computer 4 via a dedicated line 8 and an application server 6 serving as an information processing apparatus for providing a net super service to the customer terminal 10 connected via (Hereinafter referred to as a member server) 9.

  The POS terminal 2 is a terminal that is disposed at a checkout location and is used by the cashier to perform sales processing, and has a configuration as shown in FIG. Here, FIG. 2 is an external perspective view schematically showing the configuration of the POS terminal 2. The POS terminal 2 is provided with a keyboard 202 on the upper surface side of the main body 201, a drawer 203 is provided on the lower side of the main body 201, and a display device 204 is provided on the inner side of the main body 201. Yes. Further, the POS terminal 2 optically reads a card reader / writer 205 that accepts insertion of a membership card, which is a magnetic card, and transmits / receives data to / from the membership card, and a product code and a point code described later. The code scanner 206 and the like are connected.

  Such an electrical system of the POS terminal 2 is configured as shown in FIG. FIG. 3 is a block diagram showing the configuration of the electrical system of the POS terminal 2. The POS terminal 2 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) that stores various control programs for executing sales processing described later in cooperation with the CPU, a RAM (Random Access Memory), and the like. A computer configuration control unit 21 is provided, and is configured to be able to execute online communication with the store computer 4 via the LAN 3 from the communication interface 23 connected via the bus 22. .

  The control unit 21 is connected to the keyboard 202, the display 204, the card reader / writer 205, and the code scanner 206 through the bus 22 and the I / O device control unit 24. A printer 25 which is a journal printer is connected. The printer 25 is a printer that performs printing on receipt paper and journal paper in accordance with sales processing, and is provided inside the main body 201 or outside the main body 201.

  Next, the store computer 4 will be described. The store computer 4 is responsible for the overall control of the POS system 7, and its electrical system is configured, for example, as shown in FIG. FIG. 4 is a block diagram showing the configuration of the electrical system of the store computer 4. The store computer 4 is connected between a control unit 41 having a computer configuration composed of a CPU, a ROM, a RAM, and the like, and a communication interface 431 connected via a bus 42 and a plurality of POS terminals 2 via a LAN 3. It is comprised so that online communication can be performed mutually. Further, the communication interface 432 connected via the bus 42 is configured to be able to execute online communication with the member server 9 via the dedicated line 8. In addition, a keyboard 45, a display 46, a printer 47, and a hard disk drive device (hereinafter referred to as HDD) 48 are connected to the control unit 41 via a bus 42 and an I / O device control unit 44.

  The HDD 48 stores a product master file F1, a store sales file F2, and the like in addition to various control programs for operating the CPU of the control unit 41. The product master file F1 is a file that stores product information such as product name, unit price, and point return rate in association with the product code, and the store sales file F2 stores sales registration data transmitted from each POS terminal 2. It is a file.

  In this embodiment, it is assumed that a predetermined point return rate is set corresponding to the unit price of each product, but not limited to this, for example, a fixed point return rate is set for the amount of money. It is good also as a form.

  Here, an operation of sales processing performed by the POS terminal 2 and the store computer 4 when a product is purchased at a store of the POS system 7 will be described. For example, when the product code attached to the product is read by the code scanner 206 of the POS terminal 2, the POS terminal 2 inquires the store computer 4 about the read product code. On the other hand, the store computer 4 searches the product master file F 1 in response to an inquiry from the POS terminal 2, reads product information corresponding to the corresponding product code, and transmits it to the POS terminal 2.

  Further, the POS terminal 2 receives the product name, unit price, etc. from the store computer 4, registers by department, displays on the display 204 based on the inquired product code, the received product name, unit price, etc., and the printer 25. Then, the printing process is performed, and the registered sales data is transmitted to the store computer 4. The store computer 4 that has received the sales registration data from the POS terminal 2 accumulates the sales registration data in the store sales file F2. In this manner, the sales registration data accumulated in the store sales file F2 is transmitted to the member server 9 at a predetermined timing. The sales processing for sales at the internet supermarket by the application server 6 will be described later.

  Next, the application server 6 will be described. The application server 6 is a server device for realizing a sales management system such as a so-called “net super”. The application server 6 publishes a Web site for product sales on the WAN 5 and accepts an order for product purchase from the customer terminal 10. . Further, the application server 6 outputs (prints) a delivery slip for delivering the ordered product using a printer 67 described later.

  The electrical system of the application server 6 is configured as shown in FIG. 5, for example. Here, FIG. 5 is a block diagram showing the configuration of the electrical system of the application server 6. The application server 6 is online between the control unit 61 having a computer configuration including a CPU, a ROM, a RAM, and the like, and the communication interface 631 connected via the bus 62 and the store computer 4 via the LAN 3. It is comprised so that communication can be performed. Further, the communication interface 632 connected via the bus 62 is configured to perform online communication with the customer terminal 10 via the WAN 5. Further, a keyboard 65, a display 66, a printer 67, and a hard disk drive device (hereinafter referred to as HDD) 68 are connected to the control unit 61 via a bus 62 and an I / O device control unit 64.

  In the HDD 68, in addition to various programs (for example, a Web application, a database program, etc.) for operating the application server 6 as an ordering system for a net supermarket in cooperation with the CPU of the control unit 61, order receiving processing described later, A control program for executing the slip printing process is stored. The printer 67 may be built in the application server 6 or may be provided outside the application server 6.

  Here, the net super service provided by the application server 6 will be described. The application server 6 (control unit 61) obtains product information such as the product name and unit price of the product to be sold at the net supermarket from the store computer 4 among the products provided in the store of the POS system 7, and these products. A website for ordering commodities on which information is posted is made public on WAN5. The mechanism relating to the layout of the website and the product order is not particularly limited, but a mechanism for inputting a membership number (for example, user authentication) is provided in advance to identify each customer.

  The application server 6 (control unit 61) has the following software configuration in order to issue a delivery slip. FIG. 6 is a diagram illustrating a software configuration of the control unit 61. As shown in FIG. 6, the control unit 61 includes a member number receiving unit 601, an order receiving unit 602, a point calculating unit 603, a member code generating unit 604, a point code generating unit 605, a printing unit 606, I have.

  The member number accepting unit 601 accepts input of a member number for identifying the customer as a member from the customer terminal 10 operated by the customer via the website published on the WAN 5.

  The order receiving unit 602 receives an order for product purchase from the customer terminal 10 operated by the customer.

  The point calculation unit 603 calculates the number of points according to the purchase amount of the order received by the order receiving unit 602 using a predetermined point return rate.

  The member code generation unit 604 generates a member code indicating the member number as a barcode. In the present embodiment, an example in which a member number is indicated by a barcode that can be read by a barcode reader will be described.

  The point code generation unit 605 generates a point code indicating the number of points calculated by the point calculation unit 603 as a barcode.

  The print unit 606 prints the details of the product to be purchased by the order and the calculated number of points on the delivery slip. Furthermore, when the number of ordered products is large, the printing unit 606 outputs a plurality of delivery slips for one order. The delivery slip is output from the printer 67.

  The delivery slip output from the print unit 606 is used for confirmation of a product to be delivered and settlement with a customer when the delivery person delivers the product. Thereafter, the delivery person takes the delivery slip back to the supermarket. Then, the cashier uses the POS terminal 2 to perform sales processing using the delivery slip and the amount settled.

  When there are a plurality of delivery slips, the cashier reads the barcode indicated for each product described in all of these delivery slips.

  The delivery slip output by the printing unit 606 according to the present embodiment has the same format regardless of the number of output slips. That is, since there is no particular format change for the first and second delivery slips to be output, the memory capacity for holding the delivery slip format can be reduced. Furthermore, the format of all delivery slips is unified, so when the cashier reads multiple delivery slips, there is no need to adjust the reading position in units of sheets. , Human error can be suppressed.

  The application server 6 according to the present embodiment prints the number of points calculated based on the sales amount and the point return rate in addition to recording the sales price at the time of order reception, that is, at the time of product sales, on the delivery slip.

  The given points are described in the delivery slip by the application server 6. If the point return rate has been changed, the application server 6 describes that fact in the order slip. In this way, by recording the number of points according to the sales amount, at the time of the sales processing described later, it is handled so that it can be handled in the same manner as the sales performance at the store.

  Then, at the store of the POS system 7, according to the product name and quantity recorded in the delivery slip, the ordered product is delivered from the store to the customer's house using a delivery organization (not shown). In this way, merchandise sold at the online supermarket is delivered from the actual store that is the supplier of the merchandise to the customer's home.

  Next, the member server 9 will be described. The electrical system of the member server 9 is configured as shown in FIG. 7, for example. Here, FIG. 7 is a block diagram showing the configuration of the electrical system of the member server 9. The member server 9 includes a control unit 91 having a computer configuration including a CPU, a ROM, a RAM, and the like, and communicates with the store computer 4 via the dedicated line 8 from the communication interface 93 connected via the bus 92. It is comprised so that online communication can be performed mutually. Further, a keyboard 95, a display 96, a printer 97, and a hard disk drive device (hereinafter referred to as HDD) 98 are connected to the control unit 91 via a bus 92 and an I / O device control unit 94.

  The HDD 98 stores a chain sales file F3, a member master file F4, a member performance file F5, and the like in addition to a control program for operating the CPU of the control unit 91.

  The chain sales file F3 is a file that stores sales registration data transmitted from the store computer 4 of each store. The member master file F4 is a file that stores member information (customer name, gender, birthday, address, telephone number, etc.) for each member customer. The member record file F5 is a file that stores purchase record information for each member customer. The purchase record information is cumulatively updated at a predetermined timing based on the chain sales file F3 and the like.

  Hereinafter, with reference to FIG. 8 to FIG. 13, an operation when a product is sold in the online supermarket of the store of the POS system 7 will be described.

  First, with reference to FIG. 8, an operation when receiving an order for purchasing a product from a customer (customer terminal 10) via a Web site that the application server 6 discloses to the WAN 5 will be described. Here, FIG. 8 is a flowchart showing a procedure of order reception processing executed when an order for product purchase is received. As a premise of this processing, it is assumed that a website on which product information (for example, product name, unit price, point return rate, etc.) of products to be sold at an online supermarket is published on WAN 5 in advance. To do.

  The control unit 61 stands by until the customer terminal 10 accesses the website published on the WAN 5 (Step S11; No). Here, when the control unit 61 receives access to the Web site from the customer terminal 10 (step S11; Yes), the member number receiving unit 601 of the control unit 61 displays a screen for prompting the input of the member number, and the member Wait until the number is entered (step S12; No).

  On the other hand, when the member number receiving unit 601 receives an input of the member number from the customer terminal 10 (step S12; Yes), the member information corresponding to the member number is transmitted to the member master of the member server 9 via the store computer 4. Obtained from the file F4 (step S13).

  Thereafter, the order receiving unit 602 of the control unit 61 receives selection of a product to be purchased from the customer terminal 10 via the Web site. After the selection of the product, the order receiving unit 602 determines whether an instruction to perform accounting is received from the customer terminal 10 (step S14). When the instruction to perform the accounting is not accepted (step S14: No), the selection of the product is accepted as it is.

  And when the order reception part 602 receives the instruction | indication which performs accounting (step S14; Yes), based on the merchandise information of the goods made into the purchase object, the sales amount of the said goods is calculated (step S15). .

  Next, the point calculation unit 603 calculates the number of points using the calculated sales amount and the normal point return rate (step S16).

  After that, the order receiving unit 602 provides the customer terminal 10 with a Web page that represents the sales amount calculated in step S15, the number of points calculated in step S16, and a list of products to be purchased. The customer is notified of the completion of the purchase procedure (step S17).

  Further, the print unit 606 executes a slip generation process for generating a delivery slip related to the delivery of the product for which the order has been received from the customer terminal 10 (step S18). Hereinafter, the slip generation processing in step S18 will be described with reference to FIG.

  FIG. 9 is a flowchart showing the procedure of the slip generation process. First, the member code generation unit 604 generates a code representing the member number accepted in step S12 (hereinafter referred to as “member code”) (step S181). Further, the point code generation unit 605 generates a code representing the number of points calculated in step S16 (hereinafter referred to as “point code”) (step S182).

  FIG. 10 is a diagram showing an example of the member code. FIG. 11 is a diagram showing an example of a point code. 10 and 11 show an example in which the code system is an 18-digit bar code.

  As shown in FIG. 10, the member code is composed of a 13-digit first code area C11 and a 5-digit second code area C12. The first code area C11 and the second code area C12 The membership number of one customer is expressed using a code area of a total of 18 digits. The code (F) existing between the first code area C11 and the second code area C12 is flag information. The flag information is inputted with a value indicating that this bar code is a member code, that is, a member number inputted at the time of sale by an online supermarket. In this embodiment, the flag information provided in the member code is “5”, but it is not limited to this value. In addition, the ratio of the number of codes constituting the first area and the second area is not limited to this.

  On the other hand, as shown in FIG. 11, the point code is composed of a 13-digit first code area C21 and a 5-digit second code area C22, like the member code. Here, the first code area C21 is a fixed part, and the number of points is expressed using the second code area C22. Further, the code (F) existing between the first code area C21 and the second code area C22 is flag information, and this bar code is a point code, that is, given by sales at an internet supermarket. A value indicating that it is a point is entered. In the present embodiment, the flag information provided in the point code is “6”, but the value is not limited to this value as long as the value is different from the flag information of other codes. In addition, the ratio of the number of codes constituting the first area and the second area is not limited to this.

  Returning to FIG. 9, the printing unit 606 obtains a product code (country code, manufacturer code, product item code) and a unit price code representing a product unit price at the time of purchase for each product to be purchased in step S14. The included code (hereinafter referred to as “purchase code”) is generated (step S183). Here, the product code means a set of a country code, a manufacturer code, and a product item code included in a JAN code generally used in the POS system 7.

  In the present embodiment, the purchase code is represented by using an 18-digit bar code composed of a first code area and a second code area, like the above-described member code and point code. Specifically, a product code is represented using a 13-digit first code area, and a unit price code is represented using a 5-digit second code area. The flag information included in the purchase code has a value different from that of other codes, but in the present embodiment, for example, “4” is used. The flag information provided in the purchase code functions as instruction information for instructing to use the unit price represented by the unit price code as the unit price of the product represented by the product code included in the purchase code during the sales process described later. To do.

  Subsequently, the printing unit 606 determines whether or not the next delivery slip to be printed is the first sheet (step S184).

  When it is determined that the print unit 606 is the first sheet (step S184: Yes), the print unit 606 generates the member code indicating the member information, the point code indicating the number of points, and the purchase target generated in steps S181 to S183. The purchase code of each product is input into a predetermined format to generate a delivery slip (step S185).

  On the other hand, when the print unit 606 determines that the next delivery slip to be printed is the second or later (step S184: No), the print unit 606 acquires the member information acquired in step S13 and the purchase received in step S14. The product information of each target product, each code generated in step S183, and the like are input into a predetermined format to generate a delivery slip (step S186). As described above, the printing unit 606 does not input the member code and the point code generated in steps S181 to S182 to the delivery slip after the second sheet. Instead of inputting the member code and the point code, the printing unit 606 inputs “describe on the first sheet” in the format in which the codes are input on the first sheet. Note that the input information is not limited to “description on the first sheet”, but it is sufficient that it is possible to grasp that the point code and the member code are described on the first sheet. Moreover, it is not limited to a character string, and may be a graphic or the like indicating that it is described on the first sheet.

  Then, after the process of step S185 or step S186 is completed, the print unit 606 determines whether or not generation of all delivery slips has been completed (step S187). If it is determined that generation has not been completed for all delivery slips (step S187: No), the process returns to step S184 again to generate a delivery slip for the next page.

  On the other hand, if the printing unit 606 determines that generation has been completed for all delivery slips (step S187: Yes), the printing unit 606 ends the processing.

  As described above, the delivery slip generated by the printing unit 606 according to the present embodiment is printed depending on whether it is the first sheet or the second sheet or later, although the format is unified. Is different. Therefore, next, the generated delivery slip will be described. FIG. 12 is a diagram showing an example of the first delivery slip generated by the process of step S185. The delivery slip is the first of the two delivery slips in total, and it is assumed that a total of 6130 yen has been purchased including all the products described in the first and second copies.

  The area A1 is an area where customer member information as a delivery destination is input. In the example of FIG. 12, among the member information acquired in step S13, the customer's name is entered in area A11, the customer's telephone number is entered in area A12, and the customer's address as the delivery destination is entered in area A13. Note that when a customer orders a delivery address or telephone number separately when ordering a product, the designated information is input to the corresponding area.

  The area A21 is an area where the customer membership number and the number of points given in the current order are input. Specifically, an 18-digit member number and a 6-digit point number are input in plain text in the area A21. For the 6-digit point number, the upper 5 digits are the number of points and the lower 1 digit is the check digit. In other words, “000301” is a sequence obtained by combining “00030”, which is the point given this time, and check bit “1”. As described above, in the area A21, only the number of points is described in the point code, and the description of the fixed portion is omitted.

  In the area A22, the member code and the point code generated in steps S181 and S182 are input. In the example of FIG. 12, the member code and the point code are arranged side by side in the horizontal direction of the paper, but the present invention is not limited to this and may be arranged in two columns in the vertical direction of the paper.

  In area A3, delivery information necessary for delivery is input. In the example of FIG. 12, information specifying a delivery date, information specifying a delivery time, and information specifying a settlement method are input to the areas A31 to A33 as delivery information. These pieces of delivery information are separately instructed from the customer (customer terminal 10) when the product is ordered. In the area A34, the total amount of products to be purchased is input as a receipt amount. The area A35 is a blank area provided for a signature or seal for delivery, and the area A36 is a blank area provided for a customer's receipt signature or stamp.

  In the area A4, details such as the product name, unit price at the time of purchase, quantity, subtotal, and total amount of money are input. Here, in the area A41, a purchase code of each product to be purchased is input for each product.

  FIG. 13 is a diagram showing an example of the delivery slip generated by the process of step S186. The delivery slip is an example of the second and subsequent delivery slips among a plurality of delivery slips printed. Note that the format of the delivery slip itself is the same format as the first sheet. Furthermore, the description of the area A1, the area A3, and the area A4 is omitted because it is the same as FIG.

  In the delivery slip of FIG. 13, “describe on the first sheet” is written in the area A <b> 22 ′ where the member code and the point code are written in the delivery slip of FIG. 12. In this way, for the second and subsequent sheets, by omitting the member code and the point code, an erroneous input such as double registration of points caused by reading the same member code and point code with a barcode reader is performed. Can be avoided.

  In other words, in the present embodiment, the same format is used for the first and second and subsequent delivery slips in order to reduce memory and to prevent mistakes in reading the product code during cashier sales processing. . In this case, the member code and the point code are described in the first delivery slip, and the second and subsequent delivery slips also have a column for describing the member code and the point code. become.

  If a member code and a point code are described in this column, double registration of points may occur when the cashier performs a sales process. Therefore, the printing unit 606 according to the present embodiment omits the member code and the point code from the second and subsequent fields, and inputs “describe on the first sheet”. Thereby, it is possible to suppress erroneous input of double registration of points due to omission of the member code and the point code while suppressing the memory reduction and the reading of the product code described above. Furthermore, by indicating “describe on the first sheet”, the delivery slip in which the member code and the point code are described can be specified, so that forgetting to read the member code and the point code can be suppressed.

  Moreover, although this Embodiment demonstrated the example which inputs "it describes on the 1st sheet" to said column, it does not restrict | limit to such an input. FIG. 14 is a view showing a modified example of the delivery slips for the second and subsequent sheets printed by the printing unit 606. In the example shown in FIG. 14, the same format as that of the first delivery slip is used. Then, nothing is entered in the area A22 "in which the member code and the point code are written in the delivery slip of FIG. 12, and blanks are entered. Even if nothing is printed in this way, the member code and the point code Since no is printed, double registration of points can be suppressed.

  Returning to FIG. 9, the printing unit 606 outputs the delivery slip generated by the slip generation processing in step S18 using the printer 67 (step S19), and ends the processing. In this process, the member number input is accepted immediately after the access. However, the present invention is not limited to this, and the member number input may be accepted at the time of payment or the like before the process of step S18.

  The delivery slip output by the above process is delivered to the delivery staff together with each item to be purchased picked up in the store, and delivered to the customer home of the delivery destination. After delivery is completed, the customer's receipt signature or stamped delivery slip is returned to the store of the POS system 7 and subjected to sales processing by the POS terminal 2 at an arbitrary timing.

  Hereinafter, the sales process performed by the POS terminal 2 will be described with reference to FIG. Here, FIG. 15 is a flowchart showing a procedure of sales processing executed in the POS terminal 2.

  First, the control unit 21 waits until either the product code attached to the product or any code recorded on the delivery slip is read by the code scanner 206 (step S31; No). Here, when the control unit 21 detects that any one of the codes has been read (step S31; Yes), whether or not the code includes flag information indicating “4”, “5”, or “6”. Is determined (step S32).

  In step S32, when the control unit 21 determines that the flag information is any of “4”, “5”, or “6” (step S32; Yes), the target related to the sales process is the sale at the net supermarket. Judge the minute and execute the process according to each code. If there are a plurality of delivery slips, the codes written on all of the plurality of delivery slips are read.

  When the flag information included in the code is “4” (step S33; Yes), the control unit 21 determines that the code is a purchase code, and uses the product code included in the purchase code as a key. Product information such as a product name from the store computer 4 is acquired (step S34). Further, the control unit 21 acquires the product unit price included in the purchase code for calculating the sales amount (step S35). At this time, the product name and the product unit price may be displayed on the display unit 204.

  When the flag information included in the code is “5” (Step S33; No → Step S36; Yes), the control unit 21 determines that the code is a member code and is included in the member code. The member number obtained is acquired (step S37).

  When the flag information included in the code is “6” (step S33; No → Step S36; No → Step S38; Yes), the control unit 21 determines that the code is a point code, and The number of points included in the point code is acquired (step S39).

  Subsequently, the control unit 21 determines whether or not the next code is read by the code scanner 206 (step S40). When there are a plurality of delivery slips, this reading is performed until reading of all codes written on the plurality of delivery slips is completed.

  Here, when the input of a new code is detected (step S40; Yes), the process returns to step S33 and the process corresponding to each code is executed. In step S40, when the input of the next code cannot be detected (step S40; No), the control unit 21 determines whether or not the “tightening key” indicating the end of the code input is input via the keyboard 202. Determination is made (step S41).

  In step S41, when the input of the “tightening key” cannot be detected (step S41; No), the process returns to step S40 again. When the input of the “tight key” is detected (step S41; Yes), the control unit 21 calculates the sales amount from the product unit price for each product acquired in step S35, and stores it as sales registration data in the store computer 4. By transmitting, the sales registration data is accumulated in the store sales file F2 of the store computer 4 (step S42).

  As described above, since the control unit 21 calculates the sales amount based on the product unit price included in the purchase code for the sales process for the net supermarket, the product price managed by the store computer 4 is changed. Even so, it is possible to calculate sales at the price when the order was placed at the online supermarket. In this case, since the product price managed by the store computer 4 is not used for calculating the sales amount, the product price may not be acquired from the store computer 4 in step S34.

  Subsequently, the control unit 21 stores the set of the member number acquired in step S37 and the number of points acquired in step S39 to the member server 9 via the store computer 4 to store in the member result file F5. The number of points is accumulated in the purchased purchase information of the member number (step S43), and the process proceeds to step S44. When the accumulated purchase price is managed as the purchase record information in the member record file F5, the sales amount is transmitted to the member server 9 together with the member number and the number of points.

  In this way, for the sales process for the net supermarket, the control unit 21 accumulates the number of points included in the point code in the purchase record information, so that the product price and the point return rate managed by the store computer 4 are changed. Even if it is, the number of points corresponding to the sales amount when the order is placed at the online supermarket can be reflected to each customer. In this case, since the point return rate managed by the store computer 4 is not used, the point return rate may not be acquired from the store computer 4 in step S34.

  In subsequent step S44, the control unit 21 outputs the details (receipt) of the sales process from the printer 25 based on the product name of each product, its price, the sales amount, etc., and ends the process.

  On the other hand, if it is determined in step S32 that the flag information is not any of “4”, “5”, and “6” (step S32; No), the control unit 21 determines that the target related to the sales process is sales at the store. Judge the minute. Here, the code system of the product code is not limited to a commonly used JAN code, and may be a bar code similar to the above-described member code. When a barcode similar to a member code is used, a value different from the flag information of other codes is given to the flag information of the barcode.

  If it is determined that the product is sold at the store, the control unit 21 acquires product information such as a product name and a product unit price from the store computer 4 using the product code read by the code scanner 206 as a key (step S45). At this time, the product name and the product unit price may be displayed on the display unit 204.

  Subsequently, the control unit 21 determines whether or not the next code (product code) has been read by the code scanner 206 (step S46). Here, when the input of a new code is detected (step S46; Yes), the process returns to step S45 again. In step S46, when the input of the next code cannot be detected (step S46; No), the control unit 21 determines whether or not the input of the “tightening key” has been received (step S47).

  If the input of the “tightening key” cannot be detected in step S47 (step S47; No), the process returns to step S46 again. When the input of the “tight key” is detected (step S47; Yes), the control unit 21 calculates the sales amount from the product unit price for each product acquired in step S45, and stores it in the store computer 4 as sales registration data. By transmitting, the sales registration data is accumulated in the store sales file F2 of the store computer 4 (step S42).

  When the membership number is read from the membership card carried by the customer by the card reader / writer 205, the control unit 21 calculates the number of points according to the sales amount, and stores the membership number via the store computer 4 together with the membership number. By transmitting to the member server 9, the number of points is accumulated in the purchase record information of the member number stored in the member record file F5 (step S43).

  As described above, the sales amount and the point number are calculated based on the latest product unit price and the point return rate managed by the store computer 4 as described above.

  In subsequent step S44, the control unit 21 outputs the details of the sales process (receipt) from the printer 25 based on the product name, price, total sales amount, etc. of each product, and ends the process.

  As described above, according to the present embodiment, when the point return rate increases because a predetermined condition is satisfied, a message indicating that the point return rate has increased is recorded in the delivery slip. Thereby, the user can confirm that the point return rate is increasing according to the conditions when placing the order.

  Along with the message, a point code to which points are given at an increased point return rate is given to the delivery slip. At the time of sales processing, the number of points indicated by the point code recorded (printed) on the delivery slip is used.

  In this embodiment, since the processing is performed using the delivery slip described above, even when the date of ordering and the date of sales processing are different, the number of points can be given based on the conditions at the time of ordering. it can. Thereby, appropriate point grant can be performed.

  Since these points can be given by encoding into a code that can be read by the card reader / writer 205 of the POS terminal 2 and recording (printing) it on a delivery slip, it can be easily introduced into the existing POS system 7. Is possible.

(Modification)
Also, the second and subsequent delivery slips printed by the printing unit 606 are not limited to the above-described example. Therefore, as a modified example, an example in which the print unit 606 changes the format of the first sheet and the second and subsequent sheets will be described. Note that the first delivery slip is the same as in the above-described embodiment.

  FIG. 16 is a diagram illustrating an example of the second and subsequent delivery slips output from the printing unit 606 according to the modification. In the example shown in FIG. 16, the “designated delivery flight” field is arranged after the “address” field as shown in the area 1601, and the “point card” field provided between these fields in FIG. Omitted. By omitting the fields in this way, the printing unit 606 according to the modified example omits printing the input fields of the member code and the print code on the first sheet for the second and subsequent delivery slips. . In this way, double registration of points can be suppressed by making the second and subsequent delivery slips different in format from the first delivery slip and omitting the field itself. Furthermore, the number of items (for example, the number of products) described in the delivery slip can be increased by omitting the column describing the barcode.

  The embodiment of the invention has been described above, but the present invention is not limited to this, and various modifications, substitutions, additions, and the like can be made without departing from the gist of the present invention.

  For example, in the above-described embodiment, the delivery slip after the receipt sign or seal is made by the customer is targeted for sales processing. However, the present invention is not limited to this, and the delivery slip immediately after being output by the application server 6 is targeted for processing. Also good.

In the above embodiment, the member code, the point code, and the purchase code are barcodes. However, the present invention is not limited to this. For example, other barcodes or QR codes that can be read by the card reader / writer 205 of the POS terminal 2 are used. A two-dimensional code such as (registered trademark) may be used.

  In the above embodiment, the store computer 4 manages the product master file F1 and the store sales file F2 in an integrated manner. However, the present invention is not limited to this. For example, each POS terminal 2 individually stores the product master file F1 and the product master file F1. The store sales file F2 may be held, and data may be integrated into the product master file F1 and the store sales file F2 managed by the store computer 4 at a predetermined timing.

  The program executed by the POS terminal 2 and the application server 6 of the above embodiment is provided by being incorporated in advance in a recording medium included in each device, but is not limited thereto, and can be installed or executed. The format file may be provided by being recorded on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, a DVD (Digital Versatile Disk). Furthermore, the recording medium is not limited to a medium independent of a computer or an embedded system, and includes a recording medium in which a program transmitted via a LAN, the Internet, or the like is downloaded and stored or temporarily stored.

  In addition, the program executed by the POS terminal 2 and the application server 6 of the above embodiment may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. You may comprise so that it may provide or distribute via networks, such as the internet.

1 Point System 2 POS Terminal 21 Control Unit 22 Bus 23 Communication Interface 24 I / O Device Control Unit 25 Printer 201 Main Body 202 Keyboard 203 Drawer 204 Display 205 Card Reader / Writer 206 Code Scanner 3 LAN
4 Store Computer 41 Control Unit 42 Bus 431 Communication Interface 432 Communication Interface 44 I / O Device Control Unit 45 Keyboard 46 Display 47 Printer 48 Hard Disk Drive Device (HDD)
5 WAN
6 Application Server 61 Control Unit 62 Bus 601 Membership Number Reception Unit 602 Order Reception Unit 603 Point Calculation Unit 604 Member Code Generation Unit 605 Point Code Generation Unit 606 Print Unit 631 Communication Interface 632 Communication Interface 64 I / O Device Control Unit 65 Keyboard 66 Display 67 Printer 68 Hard disk drive (HDD)
7 POS System 8 Dedicated Line 9 Member Server 91 Control Unit 92 Bus 93 Communication Interface 94 I / O Device Control Unit 95 Keyboard 96 Display 97 Printer 98 Hard Disk Drive Device (HDD)
10 Customer terminal F1 Product master file F2 Store sales file F3 Chain sales file F4 Member master file F5 Member results file

JP 2002-175568 A

Claims (2)

Customer identification information receiving means for receiving input of customer identification information from a terminal connected via a network;
Order accepting means for accepting an order for product purchase from the terminal;
Point calculating means for calculating the number of points according to the purchase amount of the order received by the order receiving means;
Customer identification code generating means for generating a customer identification code indicating the customer identification information;
Point code generation means for generating a point code representing the number of points;
When printing a plurality of slips according to the product purchase received by the order receiving means, the customer identification code and the point code are applied only to the first slip for a column provided in a predetermined area of the slip. preparative printed, the second and subsequent document with different formats of the predetermined area, and printing means for omitting the column itself,
An information processing apparatus comprising: A slip output method executed by an information processing apparatus ,
A customer identification information accepting step, wherein the customer identification information accepting means accepts input of customer identification information from a terminal connected via a network;
An order receiving means for receiving an order for product purchase from the terminal;
Point calculation means for calculating the number of points according to the purchase amount of the order received by the order reception step;
A customer identification code generating means for generating a customer identification code indicating the customer identification information;
A point code generating means for generating a point code representing the number of points;
When the printing means prints a plurality of slips according to the product purchase accepted in the order accepting step, the customer identification code is applied only to the first slip for the column provided in a predetermined area of the slip. and print step and then printed with the point code in the second and subsequent document at different format of the predetermined region, omitting the column itself,
A slip output method comprising:

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