JP5360938B2 - Reporting method, reporting device, and reporting program in reporting device - Google Patents

Reporting method, reporting device, and reporting program in reporting device Download PDF

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JP5360938B2
JP5360938B2 JP2012186440A JP2012186440A JP5360938B2 JP 5360938 B2 JP5360938 B2 JP 5360938B2 JP 2012186440 A JP2012186440 A JP 2012186440A JP 2012186440 A JP2012186440 A JP 2012186440A JP 5360938 B2 JP5360938 B2 JP 5360938B2
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mail
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美紀 鈴木
善美 笠原
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NEC Platforms Ltd
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Abstract

<P>PROBLEM TO BE SOLVED: To improve accuracy and stability of notification in a notification device. <P>SOLUTION: A notification device detects input/output of a sensor connected to the outside, and notifies notification destinations registered in advance by using a mail of various monitoring states. The device periodically performs collective transmission of a notification mail to the plurality of notification destinations, measures each response time, and sets a notification destination which has the shortest response time as a first notification destination. <P>COPYRIGHT: (C)2013,JPO&amp;INPIT

Description

本発明は、外部に接続されたセンサ等の入出力を検知し、メールを用いてあらかじめ登録されている通報先に各種監視状態を通知する通報装置に関する。   The present invention relates to a notification device that detects input / output of an externally connected sensor or the like and notifies various notification states to a notification destination registered in advance using mail.

従来の通報装置では、メールサーバから送信されてくるエラーメールも各個人で確認しなければ、エラーメールを気がつくまでに時間を要していた。そのため、通報漏れなどが生じてしまう可能性があった。   In the conventional reporting device, it takes time to notice the error mail unless the individual confirms the error mail transmitted from the mail server. For this reason, there was a possibility that a report omission would occur.

また、従来の通報装置では、各種監視状態を通知する通報先が複数登録されている場合、通報先には登録されている順番で通報が行われる。そのため、通報の伝達速度、通報のエラー頻度などが考慮されず、通報先の宛先を一度設定した後は、変更することはあまりなかった。   In the conventional reporting device, when a plurality of reporting destinations that notify various monitoring states are registered, the reporting is performed in the order registered in the reporting destination. For this reason, the transmission speed of reports and the error frequency of reports were not taken into consideration, and once the destination of the report destination was set, there was not much change.

なお、特許文献1では、電子メールとして送信した通報メッセージが、ネットワーク等の問題で通知先に届いていないとき、送信した通報メッセージと同内容のメッセージを従通知先に送信する監視情報通知方法を開示している。   Note that Patent Document 1 discloses a monitoring information notification method for transmitting a message having the same content as a transmitted notification message to a subordinate notification destination when the notification message transmitted as an e-mail has not arrived at the notification destination due to a network problem or the like. Disclosure.

特開2004−282655号公報JP 2004-282655 A

本発明の目的は、通報装置の通報の精度を上げ、安定性を高める通報方法、通報装置、および通報プログラムを提供することにある。   An object of the present invention is to provide a reporting method, a reporting device, and a reporting program that increase the accuracy of reporting by a reporting device and increase stability.

本発明では、通報メールを定期的に複数の通報先に一括送信し、それぞれの応答時間を計測し、応答時間が最短の通報先を第1通報先に設定する。   In the present invention, a report mail is periodically transmitted to a plurality of report destinations, each response time is measured, and the report destination with the shortest response time is set as the first report destination.

本発明は下記の効果がある。   The present invention has the following effects.

通報メールを定期的に複数の通報先に一括送信し、それぞれの応答時間を計測し、応答時間が最短の通報先を第1通報先に設定することにより、通報が通知しにくい、接続しにくい通報先をマークすることができ、通報の精度を高めることができる   It is difficult to notify or connect to the report by periodically sending a notification email to multiple notification destinations, measuring each response time, and setting the notification destination with the shortest response time as the first notification destination. You can mark the report destination and improve the accuracy of the report

本発明の第1の実施形態による通報装置のブロック図である。It is a block diagram of the notification apparatus by the 1st Embodiment of this invention. 第1の実施形態の通報装置の動作を示すフローチャートである。It is a flowchart which shows operation | movement of the notification apparatus of 1st Embodiment. メール受信画面の例を示す図である。It is a figure which shows the example of a mail reception screen. 再通報および転送メールの例を示す図である。It is a figure which shows the example of a rereport and a transfer mail. 本発明の第2の実施形態による通報装置のブロック図である。It is a block diagram of the notification apparatus by the 2nd Embodiment of this invention. 第2の実施形態の通報装置の動作を示すフローチャートである。It is a flowchart which shows operation | movement of the notification apparatus of 2nd Embodiment. 優先通報先リストの例を示す図である。It is a figure which shows the example of a priority notification destination list.

次に、本発明の実施の形態について図面を参照して説明する。
[第1の実施形態]
図1を参照すると、本発明の第1の実施形態の通報装置はデータベース部1と制御部2Aと回線I/F部3とLANI/F部4とセンサ入出力部5から構成されている。
Next, embodiments of the present invention will be described with reference to the drawings.
[First Embodiment]
Referring to FIG. 1, the notification device according to the first embodiment of the present invention includes a database unit 1, a control unit 2 </ b> A, a line I / F unit 3, a LAN I / F unit 4, and a sensor input / output unit 5.

データベース部1は通報履歴のログ管理や、通報先のデータ管理を行う。センサ入出力部5は、外部に接続されたセンサ等の入出力を検知する。制御部2はデータベース部1からの情報に基づいて、例えばエラーメール処理、通報先設定を行い、センサ入出力部5からの出力により、各種インタフェース部(回線I/F部3、LANI/F部4、センサ入出力部5)の制御を行い、あらかじめ登録されている通報先に各種監視状態を通知するように回線I/F部3に回線に指示を出す。同様に、LANI/F部4ではLANを用いて、メール通報を行う。   The database unit 1 performs log management of report history and data management of report destinations. The sensor input / output unit 5 detects input / output of an externally connected sensor or the like. The control unit 2 performs, for example, error mail processing and report destination setting based on information from the database unit 1, and various interface units (line I / F unit 3, LAN I / F unit) by output from the sensor input / output unit 5. 4. The sensor input / output unit 5) is controlled, and the line I / F unit 3 is instructed to notify the pre-registered report destination of various monitoring states. Similarly, the LAN I / F unit 4 performs mail notification using the LAN.

次に、本通報装置のメールサーバからのエラーメールを装置側で認識し、第2通報先にエラーメールのメール内容を添付し、再通報兼転送を行う、本実施形態の動作を、図2を参照して説明する。なお、図2の動作は制御部2Aで行われる。   Next, the operation of the present embodiment in which error mail from the mail server of the notification device is recognized on the device side, the content of the error mail is attached to the second notification destination, and re-reporting and forwarding is performed is shown in FIG. Will be described with reference to FIG. 2 is performed by the control unit 2A.

外部に接続されたセンサ等の入出力を検知し、あらかじめ登録されている第1通報先にメールを用いて、各種監視状態を通知する (ステップ100)。受信メールBOXの中にエラーメールを受信しているか否か判断を行う(ステップ101)。メール受信画面を図3に示す。件名および文章中にある(1)の部分にソートをかけ、エラーメールを受信したかどうかを随時確認する。(1)の部分のソートは、メールサーバで共通エラーメールとしてあげられる表1に挙げたエラーメッセージについて行うものとする。   Input / output of an externally connected sensor or the like is detected, and various monitoring states are notified to the first registered report destination using mail (step 100). It is determined whether an error mail is received in the received mail BOX (step 101). The mail reception screen is shown in FIG. Sort the subject (1) in the subject and the sentence and check if an error mail has been received. The sorting of the part (1) is performed for the error messages listed in Table 1 that are listed as common error mails in the mail server.

Figure 0005360938
Figure 0005360938

(1)の部分に、表1にあるエラーメッセージがある場合、または宛先である@の前後でソートをかけ通報先リストに該当した場合、第2通報先宛のメールを作成する(ステップ102)。再通報および転送メールを図4に示す。第1宛先に送信するはずである通報メールとエラーメールの転送を行う(ステップ103)。再び、エラーメールを受信していれば第3宛先に送信を行い、エラーメールを受信しなくなるまで、図2の処理を繰り返す。   If there is an error message in Table 1 in the part (1), or if it is sorted into the destination list before and after the destination @, a mail addressed to the second destination is created (step 102) . The re-report and forwarded mail are shown in FIG. The notification mail and the error mail that should be transmitted to the first destination are transferred (step 103). If an error mail has been received again, transmission is made to the third destination, and the process of FIG. 2 is repeated until no error mail is received.

[第2の実施形態]
図5を参照すると、本発明の第2の実施形態の通報装置はデータベース部1と制御部2Bと回線I/F部3とLANI/F部4とセンサ入出力部5から構成されている。第1の通報装置とは制御部2Bの処理のみ異なる。
[Second Embodiment]
Referring to FIG. 5, the reporting device according to the second exemplary embodiment of the present invention includes a database unit 1, a control unit 2 </ b> B, a line I / F unit 3, a LAN I / F unit 4, and a sensor input / output unit 5. Only the processing of the control unit 2B is different from the first reporting device.

次に、定期的に複数の通報先に一括送信をし、応答時間を計測し、最短の通報先を第1通報先に設定する、本実施形態の動作方法について、図6により説明する。   Next, an operation method according to the present embodiment in which batch transmission is periodically performed to a plurality of report destinations, response time is measured, and the shortest report destination is set as the first report destination will be described with reference to FIG.

通報宛先が複数宛先ある場合に適用するものし、定期的(月一回など)に行うものとする。まず、登録されている全通報先にメールを送信する(ステップ200)。任意時間のタイマーを起動させ(ステップ201)、設定した通報接続時間(任意時間)を超過してもメールが接続できない場合、現在の通報先リストの一番下にし、優先順位を下げ(ステップ202、206)、接続失敗回数に1を加算する(ステップ207)。そして、登録されている全通報先に再びメールを送信する(ステップ200)。また、通報接続時間(任意時間)内に接続できた場合、応答時間計測をし、図7に示す「応答時間(累計)」に合計する(ステップ202,ステップ203)。接続回数が3回になるまで、ステップ201〜ステップ203の処理を繰り返し(ステップ204)、定期調査を3回行った時に、あらかじめ登録されていた通報先リストの再作成を行う(ステップ205)。   Applicable when there are multiple report destinations, and should be done regularly (such as once a month). First, an e-mail is transmitted to all registered report destinations (step 200). A timer for an arbitrary time is started (step 201), and if a mail cannot be connected even if the set notification connection time (arbitrary time) is exceeded, the priority is lowered (step 202). 206), 1 is added to the number of connection failures (step 207). Then, the e-mail is transmitted again to all registered report destinations (step 200). If the connection can be established within the notification connection time (arbitrary time), the response time is measured and added to the “response time (cumulative)” shown in FIG. 7 (step 202, step 203). Steps 201 to 203 are repeated until the number of connections is three (step 204), and when the periodic survey is performed three times, a previously registered report destination list is recreated (step 205).

図7に、登録されている通報先のリストの例を示す。各通報先において、通報接続失敗回数が少なければ上位へ、また応答時間の累計が少なければ上位へ移動し、優先通報先リストの再作成が行われ、応答速度が一番よい通報先を第1通報先に設定し、処理を終了する。   FIG. 7 shows an example of a list of registered report destinations. At each report destination, if the number of report connection failures is small, move to the top, and if the total response time is small, move to the top, the priority report destination list is recreated, and the report destination with the best response speed is the first. Set the report destination and end the process.

なお、通報装置の機能は、その機能を実現するためのプログラムを、コンピュータ読み取り可能な記録媒体に記録して、この記録媒体に記録されたプログラムをコンピュータに読み込ませ、実行するものであってもよい。コンピュータ読み取り可能な記録媒体とは、フレキシブルディスク、光磁気ディスク、CD−ROM等の記録媒体、コンピュータシステムに内蔵されるハードディスク装置等の記憶装置を指す。さらに、コンピュータ読み取り可能な記録媒体は、インターネットを介してプログラムを送信する場合のように、短時間、動的にプログラムを保持するもの(伝送媒体もしくは伝送波)、その場合のサーバとなるコンピュータ内の揮発性メモリのように、一定時間プログラムを保持しているものを含む。   Note that the function of the reporting device may be that a program for realizing the function is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read by the computer and executed. Good. The computer-readable recording medium refers to a recording medium such as a flexible disk, a magneto-optical disk, and a CD-ROM, and a storage device such as a hard disk device built in a computer system. Further, the computer-readable recording medium is a medium that dynamically holds the program for a short time (transmission medium or transmission wave) as in the case of transmitting the program via the Internet, and in the computer serving as a server in that case Such as a volatile memory that holds a program for a certain period of time.

1 データベース部
2A、2B 制御部
3 回線I/F部
4 LANI/F部
5 センサ入出力部
100〜103、200〜207 ステップ
1 Database unit 2A, 2B Control unit 3 Line I / F unit 4 LAN I / F unit 5 Sensor input / output units 100 to 103, 200 to 207 Steps

Claims (3)

外部に接続されたセンサの入出力を検知し、メールを用いてあらかじめ登録されている通報先に各種監視状態を通知する通報装置において、
通報メールを定期的に複数の通報先に一括送信し、それぞれの応答時間を計測し、応答時間が最短の通報先を第1通報先に設定する、通報方法。
In the reporting device that detects the input and output of the sensor connected to the outside and notifies various monitoring statuses to the registered report destination using email,
A notification method in which a notification email is periodically sent to a plurality of notification destinations, each response time is measured, and the notification destination with the shortest response time is set as the first notification destination.
外部に接続されたセンサの入出力を検知し、メールを用いてあらかじめ登録されている通報先に各種監視状態を通知する通報装置において、
通報メールを定期的に複数の通報先に一括送信する手段と、
それぞれの応答時間を計測する手段と、
応答時間が最短の通報先を第1通報先に設定する手段と、
を有することを特徴とする通報装置。
In the reporting device that detects the input and output of the sensor connected to the outside and notifies various monitoring statuses to the registered report destination using email,
A means of periodically sending notification emails to multiple notification recipients;
Means for measuring each response time;
A means for setting the report destination with the shortest response time as the first report destination;
A reporting device characterized by comprising:
外部に接続されたセンサの入出力を検知し、メールを用いてあらかじめ登録されている通報先に各種監視状態を通知する通報装置の機能をコンピュータに実行させるための通報プログラムであって、
通報メールを定期的に複数の通報先に一括送信する手順と、
それぞれの応答時間を計測する手順と、
応答時間が最短の通報先を第1通報先に設定する手順と、
をコンピュータに実行させるための通報プログラム。
A notification program for causing a computer to execute the function of a notification device that detects input / output of an externally connected sensor and notifies a notification destination registered in advance using email.
A procedure to send a notification email to multiple notification destinations at once,
Procedure for measuring each response time,
The procedure for setting the first callee with the shortest response time;
Program to make a computer execute.
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