CN112929191A - Service monitoring method and system, and related equipment and device - Google Patents

Service monitoring method and system, and related equipment and device Download PDF

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Publication number
CN112929191A
CN112929191A CN201911235792.XA CN201911235792A CN112929191A CN 112929191 A CN112929191 A CN 112929191A CN 201911235792 A CN201911235792 A CN 201911235792A CN 112929191 A CN112929191 A CN 112929191A
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server
monitoring
data
service data
service
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CN201911235792.XA
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CN112929191B (en
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张广
高砚
李维全
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Mashang Xiaofei Finance Co Ltd
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Mashang Xiaofei Finance Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003Managing SLA; Interaction between SLA and QoS
    • H04L41/5009Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/50Testing arrangements
    • H04L43/55Testing of service level quality, e.g. simulating service usage

Abstract

The application discloses a service monitoring method, a service monitoring system, related equipment and a related device. The service monitoring method comprises the following steps: the application server sends the basic service data to the registration server, and the basic service data is forwarded to the monitoring server through the registration server; and sending the working service data to the message server so that the data server connected with the message server acquires and processes the working service data from the message server and sends the processing result to the monitoring server. By the aid of the scheme, service monitoring quality can be improved.

Description

Service monitoring method and system, and related equipment and device
Technical Field
The present application relates to the field of internet technologies, and in particular, to a service monitoring method and system, and a related device and apparatus.
Background
With the development of the internet industry, distributed systems are more and more popular, and the system architecture tends to split application services into fine-grained and single-responsibility service clusters, and then communication is performed by a lightweight network protocol, so that it is very important to ensure the reliability of the services.
At present, in order to obtain the operation condition of a service, requests are generally issued to an application server one by one at a preset time interval according to each network address in an obtained application service list, so as to receive, process and analyze index data sent by the application server based on the requests, so as to monitor the reliability of the current service. However, too long time intervals cannot guarantee the timeliness of index data feedback, while too short time intervals lead to resource waste due to frequent transmission, and in addition, when the data volume of the index data is large, the processing speed and integrity of the data cannot be effectively guaranteed. Such variations can affect the quality of service monitoring. In view of the above, how to improve the quality of service monitoring becomes an urgent problem to be solved.
Disclosure of Invention
The technical problem mainly solved by the application is to provide a service monitoring method, a service monitoring system, related equipment and related devices, which can improve service monitoring quality.
In order to solve the above problem, a first aspect of the present application provides a service monitoring method, including: the application server sends the basic service data to the registration server, and the basic service data is forwarded to the monitoring server through the registration server; and sending the working service data to the message server so that the data server connected with the message server acquires and processes the working service data from the message server and sends the processing result to the monitoring server.
In order to solve the above problem, a second aspect of the present application provides an application server, including a memory, a processor, and a communication circuit, where the memory and the communication circuit are coupled to the processor, and the memory, the processor, and the communication circuit are operable to implement the service monitoring method in the first aspect.
In order to solve the above problem, a third aspect of the present application provides a service monitoring system, including: the system comprises a registration server, a message server, a monitoring server, a data server and at least one application server in the second aspect, wherein the application server is in communication connection with the registration server and sends basic service data to the registration server; the application server is also in communication connection with the message server and sends work service data to the message server; the data server is in communication connection with the message server and acquires and processes the working service data from the message server; the monitoring server is in communication connection with the registration server and receives and processes the basic service data forwarded by the registration server; the monitoring server is also in communication connection with the data server and receives the processing result of the data server on the working service data.
In order to solve the above problem, a fourth aspect of the present application provides a storage device storing program instructions executable by a processor, the program instructions being for implementing the service monitoring method in the first aspect.
In the scheme, the application server sends the basic service data to the registration server and sends the work service data to the message server, thereby avoiding the problem of unreliable request time intervals caused by passive requests in a mode of actively sending the basic service data and the work service data by the application server, in addition, the application server sends the basic service data and the work service data to different destinations, which is beneficial to improving the integrity of the data, the basic service data is forwarded to the monitoring server by the registration server, the work service data is sent to the message server, so that the data server connected with the message server obtains and processes the work service data from the data server, and sends the processing result to the monitoring server, so that the basic service data and the work service data are respectively processed by the monitoring server and the data server, the method is also beneficial to load sharing, and improves the processing speed of data, thereby realizing complete transmission of data on the basis of reliable basic service data and working service data, rapidly processing the data and further improving the service monitoring quality.
Drawings
FIG. 1 is a schematic flow chart diagram illustrating an embodiment of a service monitoring method of the present application;
FIG. 2 is a block diagram of an embodiment of an application server of the present application;
FIG. 3 is a block diagram of another embodiment of an application server according to the present application;
FIG. 4 is a block diagram of an embodiment of a service monitoring system of the present application;
FIG. 5 is a block diagram of an embodiment of a memory device according to the present application.
Detailed Description
The following describes in detail the embodiments of the present application with reference to the drawings attached hereto.
In the following description, for purposes of explanation and not limitation, specific details are set forth such as particular system structures, interfaces, techniques, etc. in order to provide a thorough understanding of the present application.
The terms "system" and "network" are often used interchangeably herein. The term "and/or" herein is merely an association describing an associated object, meaning that three relationships may exist, e.g., a and/or B, may mean: a exists alone, A and B exist simultaneously, and B exists alone. In addition, the character "/" herein generally indicates that the former and latter related objects are in an "or" relationship. Further, the term "plurality" herein means two or more than two.
Referring to fig. 1, fig. 1 is a schematic flowchart illustrating a service monitoring method according to an embodiment of the present application. Specifically, the method may include the steps of:
step S11: the application server sends the basic service data to the registration server, and the basic service data is forwarded to the monitoring server through the registration server.
In this embodiment, the basic service data may include heartbeat data for detecting the quality of the communication connection and service data of the application server. The heartbeat data is to send a small data packet to the other interconnected party at intervals, and judge whether the communication link between the two interconnected parties is disconnected or not according to the reply condition of the other party. In an implementation scenario, the registration server provides an HTTP API (hypertext Transfer Protocol Application Programming Interface) for processing heartbeat data, and specific technical details about the heartbeat data and the HTTP API are prior art in the field, and are not described herein again. In a specific implementation scenario, the service data of the application server refers to basic information of an application service executed by the application server. In a specific implementation scenario, the basic service data may be transmitted through the HTTP API.
In this embodiment, the data volume of the basic service data is small, so that the processing load of the monitoring server for processing the basic service data is small. In one implementation scenario, the data processing task may specifically include, but is not limited to: data inspection, data cleansing and data conversion, and the specific technical details about data inspection, data cleansing and data conversion are the prior art in the field, and the present embodiment is not described herein again.
In one implementation scenario, before sending the basic service data to the registration server, the application server may further send a registration request to the registration server, where the registration request includes at least a name and an address of the application server, and specifically, may be a name of an application service executed by the application server, so that the registration server can manage the corresponding application server according to the name and the address. In a specific implementation scenario, the registration server may provide a service for querying an application service list interface for the user, or may also provide a service for enabling the application service to be online or offline for the user, which is not illustrated here. Similarly, in another implementation scenario, the monitoring server may also send a registration request including at least a name and an address of the monitoring server to the registration server, so that the registration server can manage the corresponding monitoring server according to the name and the address.
In an implementation scenario, the application server may send the basic service data to the registration server every preset time period, where the preset time period may be set according to a specific application scenario, for example, 30 seconds, 1 minute, and the like.
Step S12: and sending the working service data to the message server so that the data server connected with the message server acquires and processes the working service data from the message server and sends the processing result to the monitoring server.
In this embodiment, the work service data includes at least one of the following: server system information (e.g., central processor usage, storage capacity, etc.), service status information (memory, garbage collection, etc.), database operation log information, service invocation log information.
In this embodiment, the data volume of the working service data is large, and in one implementation scenario, the data volume of the working service data is larger than that of the basic service data, so that the working service data is temporarily stored in the message server to be processed by the data server, and the processing load of the monitoring server can be reduced to a great extent, thereby greatly improving the processing speed. In this embodiment, the data processing operation includes, but is not limited to: data inspection, data cleansing and data conversion, and the specific technical details about data inspection, data cleansing and data conversion are the prior art in the field, and the present embodiment is not described herein again. In addition, the working service data is temporarily stored in the message server, so that the characteristics of high availability, high throughput, stacking and the like of the message server can be utilized, the working service data is asynchronously consumed and processed, and the production and consumption of the data can be decoupled.
In one implementation scenario, the application server may send the working service data to the message server based on that the current service condition conforms to a preset reporting mechanism. The preset reporting mechanism may include: presetting a reporting interval and a reporting data volume, for example, if the time length of last reporting of the working service data based on the current distance reaches the preset reporting interval, the application server sends the working service data to the message server; or the application server may send the working service data to the message server based on that the currently accumulated working service data has reached the preset reported data volume, which is not specifically limited herein, so that the processing is complete when the data volume is large and variable, the loss is avoided, and when the data volume is small and constant, the repeated data is reduced.
In another implementation scenario, in order to implement monitoring of other interested application service indicators by a user, the working service data may include customized service data in addition to the above data, and the application server may send the customized service data to the message server based on that the current service condition meets a customized trigger mechanism. The custom trigger mechanism may include: for example, for e-commerce, the application service index of interest may be commodity price up-regulation or down-regulation, and the key node may be an upper limit and a lower limit of the commodity price, and when the application server finds that the up-regulation of the commodity price exceeds the upper limit of the commodity price or the down-regulation of the commodity price exceeds the lower limit of the commodity price in the process of executing the application service, the relevant database operation log information, service call log information and other self-defined service data may be sent to the message server. Other application scenarios can be analogized, and the embodiment is not illustrated here.
The steps S11 and S12 may be executed in a sequential order, for example, step S11 is executed first, and then step S12 is executed, or step S12 is executed first, and then step S11 is executed; in addition, the step S11 and the step S12 may not be executed in a sequential order, that is, the step S11 and the step S12 may be executed at the same time, and the embodiment is not limited in detail herein.
In the scheme, the application server sends the basic service data to the registration server and sends the working service data to the message server, thereby avoiding the problem of unreliable request time intervals caused by passive requests in a mode that the application server actively sends the basic service data and the working service data, in addition, the application server sends the basic service data and the working service data to different destinations, which is beneficial to improving the integrity of the data, the basic service data is forwarded to the monitoring server through the registration server, the working service data is sent to the message server, so that the data server connected with the message server obtains and processes the working service data from the data server, and sends the processing result to the monitoring server, so that the basic service data and the working service data are processed by the monitoring server and the data server respectively, the method is also beneficial to load sharing, and improves the processing speed of data, thereby realizing complete transmission of data on the basis of reliable basic service data and working service data, rapidly processing the data and further improving the service monitoring quality.
Referring to fig. 2, fig. 2 is a schematic diagram of a framework of an embodiment of the application server 20 of the present application. The application server 20 includes a first sending module 21 and a second sending module 22, where the first sending module 21 is configured to send basic service data to a registration server, and forward the basic service data to a monitoring server through the registration server, and the second sending module 22 is configured to send working service data to a message server, so that a data server connected to the message server obtains and processes the working service data from the message server, and sends a processing result to the monitoring server, where the working service data includes: server system information, service state information, database operation log information, and service invocation log information. In one implementation scenario, the data volume of the base service data is less than the data volume of the working service data. In one implementation scenario, the base service data includes heartbeat data for detecting a quality of the communication connection and service data of the application server.
By the scheme, complete data transmission can be realized on the basis of reliable basic service data and reliable working service data, and the data can be rapidly processed, so that the service monitoring quality is improved.
In some embodiments, the application server 20 further includes a third sending module, configured to send a registration request to the registration server, where the registration request includes at least a name and an address of the application server 20, so that the registration server manages the corresponding application server 20 according to the name and the address.
In some embodiments, the first sending module 21 is specifically configured to send the basic service data to the registration server every preset time.
In some embodiments, the second sending module 22 is specifically configured to send the working service data to the message server based on that the current service condition meets a preset reporting mechanism.
In some embodiments, the working service data further includes custom service data, and the second sending module 22 is further specifically configured to send the custom service data to the message server based on the current service condition meeting the custom trigger mechanism.
Referring to fig. 3, fig. 3 is a schematic diagram of a framework of an embodiment of an application server 30 according to the present application. The application server 30 comprises a memory 31, a processor 32 and a communication circuit 33, the memory 31 and the communication circuit 33 are coupled to the processor 32, and the memory 31, the processor 32 and the communication circuit 33 are operable to implement the steps of any of the above-described embodiments of the service monitoring method.
In particular, the processor 32 is configured to control itself and the memory 31 and the communication circuit 33 to implement the steps in any of the above-described embodiments of the service monitoring method. The processor 32 may also be referred to as a CPU (Central Processing Unit). The processor 32 may be an integrated circuit chip having signal processing capabilities. The Processor 32 may also be a general purpose Processor, a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other Programmable logic device, discrete Gate or transistor logic, discrete hardware components. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. In addition, processor 32 may be implemented collectively by multiple integrated circuit chips
In this embodiment, the processor 32 is configured to control the communication circuit 33 to send basic service data to the registration server, and forward the basic service data to the monitoring server through the registration server, and the processor 32 is further configured to control the communication circuit 33 to send working service data to the message server, so that the data server connected to the message server obtains and processes the working service data from the message server, and the message server sends a processing result to the monitoring server, where the working service data includes at least one of the following: server system information, service state information, database operation log information, and service invocation log information. In one implementation scenario, the data volume of the base service data is less than the data volume of the working service data. In some implementation scenarios, the base service data includes heartbeat data used to detect communication connection quality and service data of the application server.
By the scheme, complete data transmission can be realized on the basis of reliable basic service data and reliable working service data, and the data can be rapidly processed, so that the service monitoring quality is improved.
In some embodiments, the processor 32 is further configured to control the communication circuit 33 to send a registration request to the registration server, the registration request including at least a name and an address of the application server, so that the registration server manages the corresponding application server 30 according to the name and the address.
In some embodiments, the processor 32 is further configured to control the communication circuit 33 to send the basic service data to the registration server every preset time period.
In some embodiments, the processor 32 is further configured to control the communication circuit 33 to send the working service data to the message server based on that the current service condition meets a preset reporting mechanism.
In some embodiments, the working service data further includes custom service data, and the processor 32 is further configured to control the communication circuit 33 to send the custom service data to the message server based on the current service condition meeting the custom trigger mechanism.
Referring to fig. 4, fig. 4 is a schematic diagram of a framework of an embodiment of the service monitoring system 40 of the present application. The service monitoring system 40 comprises an application server 41 in any of the above application server embodiments, and a registration server 42, a message server 43, a monitoring server 44, and a data server 45, wherein the application server 41 is in communication connection with the registration server 42 and sends basic service data to the registration server 42; the application server 41 is also in communication connection with the message server 43 and sends work service data to the message server 43; the data server 45 is in communication connection with the message server 43, and acquires and processes the work service data from the message server 43; the monitoring server 44 is in communication connection with the registration server 42, and receives and processes the basic service data forwarded by the registration server 42; the monitoring server 44 is further connected to the data server 45 for receiving a processing result of the data server 45 on the work service data, wherein the work service data includes at least one of the following: server system information, service state information, database operation log information, and service invocation log information.
By the scheme, complete data transmission can be realized on the basis of reliable basic service data and reliable working service data, and the data can be rapidly processed, so that the service monitoring quality is improved.
In some embodiments, the monitoring server 44 is further configured to analyze the processing result regarding the basic service data and the processing result regarding the working service data based on a preset alarm policy, and the monitoring server 44 is further configured to generate an alarm message based on the analysis result that there is an abnormality. In one implementation scenario, the monitoring server 44 is further configured to generate an alarm message based on the analysis result not meeting the service indicator associated with the preset alarm policy, and send the alarm message to the message server 43, and the service monitoring system further includes a notification server 46, where the notification server 46 is configured to obtain the alarm message from the message server 43 and send the alarm message to a contact associated with the preset alarm policy. In one implementation scenario, the contact person may be a user configuring the monitoring server 44, or may be another person, such as: a field attendant, an enterprise manager, etc., and the embodiment is not particularly limited herein. The preset alarm policy may include, but is not limited to: the alarm strategy comprises a constant threshold comparison strategy, a ring comparison and same comparison strategy, a cluster analysis strategy and a time sequence analysis strategy, so that an alarm strategy matched with the constant threshold comparison strategy can be selected based on different application scenes, the specific technical details of the strategies are the prior art in the field, and the details are not repeated herein. In a specific implementation scenario, the notification server 46 may send the alert message to the contact person by using short message, email, in-station mail, WeChat, PUSH (PUSH), or the like. In addition, in one particular implementation scenario, the monitoring server 44 may also generate different levels of alert messages based on different levels of alert thresholds, such as: first-level alarm, second-level alarm, third-level alarm, fourth-level alarm, etc., and the embodiment is not limited in this respect.
In some embodiments, the monitoring server 44 may further present the analysis result to the user, for example, the analysis and ranking results obtained from the perspective of call times, time consumption, and the like may be presented, and the specific presentation manner may include: pictures, tables, text, etc. In addition, the displayed content may further include a state of the application service, whether to drop, a memory, garbage collection, a service dependency relationship, and the like, and may further include call log tracking, and the like.
In some embodiments, the monitoring server 44 is further configured to send a registration request to the registration server 42, where the registration request at least includes a name and an address of the monitoring server 44, so that the registration server 42 manages the corresponding monitoring server 44 according to the name and the address, and further, the monitoring server 44 is further configured to send basic service data to the registration server 42, where the basic service data at least includes heartbeat data for detecting the quality of the communication connection, so that when the service monitoring system 40 includes at least two monitoring servers 44 for multi-instance deployment, each monitoring server 44 is further configured to receive basic service data of other monitoring servers 44 of the at least two monitoring servers sent by the registration server 42, each monitoring server 44 is further configured to analyze the received basic service data of the other monitoring servers 44 of the at least two monitoring servers, and adjusting the monitoring strategies of all the monitoring servers 44 under the condition that the analysis result meets the preset adjustment strategy, for example, when the communication connection quality of one of the monitoring servers 44 does not meet the preset quality threshold, adjusting the monitoring task of the monitoring server to share the monitoring task in the other monitoring servers 44, thereby effectively ensuring the high availability of the whole system.
In some embodiments, the data server 45 is further used for storing and querying data, including storing data of a working service, storing processing results and necessary intermediate states, and finally storing the data into a relational database and a non-relational database, and providing an API for a search service, which may be an ElasticSearch, and the specific technical details about the ElasticSearch are the prior art in the field, and the embodiment is not limited herein.
Referring to fig. 5, fig. 5 is a schematic diagram of a memory device 50 according to an embodiment of the present application. The memory device 50 stores program instructions 51 that can be executed by the processor, the program instructions 51 being for implementing the steps in any of the service monitoring method embodiments described above.
By the scheme, complete data transmission can be realized on the basis of reliable basic service data and reliable working service data, and the data can be rapidly processed, so that the service monitoring quality is improved.
In the several embodiments provided in the present application, it should be understood that the disclosed method and apparatus may be implemented in other ways. For example, the above-described apparatus embodiments are merely illustrative, and for example, a division of a module or a unit is merely a logical division, and an actual implementation may have another division, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of devices or units through some interfaces, and may be in an electrical, mechanical or other form.
Units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application may be substantially implemented or contributed to by the prior art, or all or part of the technical solution may be embodied in a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, a network device, or the like) or a processor (processor) to execute all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.

Claims (11)

1. A method of service monitoring, comprising:
the application server sends basic service data to a registration server, and the basic service data is forwarded to the monitoring server through the registration server;
the application server sends the working service data to the message server,
and the data server connected with the message server acquires and processes the working service data from the message server, and the message server sends the processing result to the monitoring server.
2. The service monitoring method of claim 1, wherein before the application server sends the basic service data to the registry server, the method further comprises:
the application server sends a registration request to the registration server, wherein the registration request at least comprises the name and the address of the application server, so that the registration server manages the corresponding application server according to the name and the address.
3. The service monitoring method of claim 1, wherein the sending, by the application server, the basic service data to the registration server comprises:
the application server sends the basic service data to the registration server every other preset time length;
and/or said sending feature data including work service data to a message server comprises:
and if the current service condition accords with a preset reporting mechanism, sending the working service data to the message server.
4. The service monitoring method of claim 1, wherein the working service data further comprises custom service data, and wherein sending the working service data to the messaging server by the application server comprises:
and if the current service condition accords with a custom trigger mechanism, sending the custom service data to the message server.
5. The service monitoring method according to claim 1, wherein a data amount of the basic service data is smaller than a data amount of the working service data; and/or the basic service data comprises heartbeat data used for detecting the quality of communication connection and service data of the application server.
6. An application server comprising a memory, a processor, and a communication circuit, the memory and the communication circuit coupled to the processor, the memory, the processor, and the communication circuit operable to implement the service monitoring method of any of claims 1 to 5.
7. A service monitoring system, comprising: the system comprises a registration server, a message server, a monitoring server, a data server and at least one application server;
the application server is in communication connection with the registration server and sends basic service data to the registration server;
the application server is also in communication connection with the message server and sends work service data to the message server;
the data server is in communication connection with the message server, and acquires and processes the work service data from the message server;
the monitoring server is in communication connection with the registration server and receives and processes the basic service data forwarded by the registration server;
the monitoring server is also in communication connection with the data server and receives the processing result of the data server on the characteristic data.
8. The service monitoring system of claim 7,
the monitoring server is further used for analyzing the processing result of the basic service data and the processing result of the working service data based on a preset alarm strategy;
the monitoring server is also used for generating an alarm message based on the abnormal analysis result.
9. The service monitoring system of claim 7,
the monitoring server is further configured to send a registration request at least including a name and an address of the monitoring server to the registration server, so that the registration server manages the corresponding monitoring server according to the name and the address;
and/or the monitoring server is further configured to send basic service data to the registration server, where the basic service data at least includes heartbeat data for detecting quality of the communication connection.
10. The service monitoring system of claim 9,
the service monitoring system comprises at least two monitoring servers, and each monitoring server is also used for receiving basic service data of other monitoring servers in the at least two monitoring servers, which are sent by the registration server; each monitoring server is further configured to analyze the received basic service data of the other monitoring servers of the at least two monitoring servers, and adjust the monitoring policies of all the monitoring servers under the condition that the analysis result meets a preset adjustment policy.
11. A storage device storing program instructions executable by a processor for implementing the service monitoring method of any one of claims 1 to 5.
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