JP5326785B2 - Mail management apparatus, mail management method and program for mail management apparatus - Google Patents

Description

  The present invention relates to a mail management apparatus that manages mail received in duplicate, a mail management method for the mail management apparatus, and a program.

  In recent years, for sending and receiving e-mail, a “mailing list” in which a plurality of e-mail addresses are registered together as one e-mail address is used. If you send an e-mail using a mailing list, you can send e-mail to multiple people at the same time by specifying a single address, and you can prevent mistakes in the destination address.

  In addition, there is a mailing list that has a function to add a common title such as a mailing list name to the subject (Subject :) of the mail sent to the mailing list, which is a useful function for mail management and organization of mail recipients. ing.

  However, when a sender uses a mailing list, the sender may not know who is registered on the mailing list. In such a case, the mailing list address and the personal address of the mailing list registered member are both designated as destinations and the mail is transmitted. At this time, the recipient receives multiple emails with the same content via the mailing list and directly through the personal address, and each time the recipient needs to delete duplicate emails, the burden of email management is reduced. It was hanging.

  An example of solving such a mail duplication problem is described in the following patent documents. In Patent Literature 1 and Patent Literature 2, if a hidden mail extraction process is performed and a mail of the same sender and the same time has already been received, one of the received mails is registered as hidden data.

  On the other hand, in Patent Document 3, in order to prevent displaying a plurality of duplicate emails, there is a means for checking the identity of received emails, and if the user designates, emails to be displayed later Can also be stored as

JP 2007-193706 A Japanese Patent Laid-Open No. 10-222438 JP 2004-318866 A

  However, the mail that the user wants to preferentially display is variable, and if the same filter is always applied, the same operation must be performed every time the mail to be displayed changes.

  In the related technology, the mail to be displayed is determined based on the similarity, but cannot be adjusted to the user's preference. In this case, it is possible to reduce the annoyance of displaying all duplicate emails, but even if the recipient wants to display the other received email from the next reception, the user changes the extraction algorithm Otherwise, the same email will be repelled next time.

  For example, if a mail addressed to both a personal address and a mailing list is received twice, even if the user wants to display a mail via the mailing list with a common title added next time, the user can specify it each time. There was a problem that the burden of mail management could not be reduced because it was necessary.

  Accordingly, the present invention has been made in view of the above problems, and a mail management apparatus that selects a received mail from among duplicate received mails by reflecting a user's mail management policy / preference, and mail management of the mail management apparatus An object is to provide a method and a program.

  In order to solve the above problem, the mail management device according to the present invention is a duplicate mail determination means for determining whether or not the same or similar mail as the received mail is held, and the same determined by the duplicate mail determination means Or, it is characterized by comprising: a duplicate mail selection means for comparing and selecting similar mails; and a selection reference learning means for learning and updating selection criteria in the duplicate mail selection means.

  Further, the mail management method of the mail management apparatus according to the present invention learns and updates selection criteria for comparing and selecting the same or similar mail, and holds the same or similar mail as the received mail. It is characterized by judging whether or not and comparing and selecting the same or similar mails with reference to selection criteria.

  Further, the program in the present invention learns and updates selection criteria for selecting the same or similar e-mail, and determines whether or not the e-mail received is the same or similar to the received e-mail, It is characterized by having a computer execute comparing and selecting the same or similar mails with reference to selection criteria.

  According to the present invention, it is possible to display a mail reflecting a user's mail management policy / preference from duplicate received mails.

It is a block diagram of the mail management apparatus which concerns on embodiment of this invention. It is a mail reception flow of the mail management apparatus according to the embodiment of the present invention. It is a duplicate mail display determination knowledge learning flow of the mail management apparatus according to the embodiment of the present invention. It is a figure which shows an example of mail management information. It is a figure which shows an example of duplicate mail display determination knowledge.

  Next, the best mode for carrying out the invention will be described in detail with reference to the drawings.

  FIG. 1 is a configuration diagram of a mail management apparatus according to an embodiment of the present invention. The mail management apparatus includes a mail receiving means 10, a mail sending means 20, a mail editing means 30, a mail information storage means 40, a duplicate mail determination means 50, a duplicate mail display determination means 60, and a duplicate mail display determination. A knowledge storage unit 70, a duplicate mail display determination knowledge learning unit 80, a mail display unit 90, and a user input unit 100 are included.

  The mail receiving means 10 is a functional unit that receives mail from an external mail server. The mail transmission means 20 transmits the mail created by the mail editing means 30 or the like to a designated external mail server.

  The duplicate mail determination unit 50 refers to data such as the destination, header, and body of the received mail stored in the mail information management unit 40, and checks whether the same mail as the received mail has already been received. Part.

  The duplicate mail display determination means 60 refers to the knowledge for performing the display determination stored in the duplicate mail display determination knowledge storage means 70, and when it is determined that the duplicate mail exists, which mail is displayed to the user. Judge whether to do.

  The duplicate mail display determination knowledge learning means 80 newly learns the duplicate mail display determination knowledge when the duplicate mail display determination means 60 cannot determine which mail should be displayed.

  The mail display means 90 displays a mail list after the duplication check / display determination.

  Next, with reference to the flowchart of FIG. 2, the operation at the time of mail reception of the mail management apparatus in the embodiment of the present invention will be described in detail.

  The mail receiving means 10 receives N newly received mails from an external mail server (step S11).

  For each of the N new mails, a duplicate mail check / display mail determination process is performed as follows. First, it is determined whether or not all N new mails have been processed (step S12), and the duplicate mail determination means 50 determines that the received mail that overlaps the nth new mail to be processed is mail information. It is checked whether or not it exists in the storage means 40 (S13). As for whether or not they are duplicated, for example, whether or not both values of From: (sender address) and Message-ID: (ID uniquely set in the mail when sending the mail) in the mail header match. It can be determined by such as.

  If it is determined that no duplicate mail exists in the nth new mail, the information of the nth new mail is added to the mail information storage unit 40 (step S18). On the other hand, if it is determined that there is at least one mail that overlaps with the nth new mail, the nth mail information is added to the mail information storage means 40 and the information about the duplicate mail is updated. (Step S14).

  For the mail determined to have a duplicate mail, the duplicate mail display determination means 60 determines which of the duplicate mails is actually displayed as a mail list, and the displayed mail is unique. It is determined whether it has been determined (step S15). Knowledge serving as a determination criterion for determining the mail to be displayed is stored in the duplicate mail display determination knowledge storage unit 70.

  If the mail to be displayed is uniquely determined, the “duplicate mail display ID” of the nth mail and all the duplicate mails are updated (step S17). On the other hand, if no mail to be displayed is determined in step S15, or if a plurality of mails to be displayed are selected, the duplicate mail display determination knowledge learning means 80 is insufficient because the duplicate mail display determination knowledge is insufficient. Learns the display determination knowledge (step S16). Details will be described later.

  Next, n is set to n + 1, and the processing from step S12 is repeated to determine whether or not there is a duplicate mail and to determine a display mail when there is a duplicate for each newly received mail N mail information. The updated mail information is reflected in the storage means 40, and a mail list is displayed on the mail display means 90 (step S19).

  FIG. 3 is a diagram showing a learning flow of display determination knowledge of the mail management apparatus according to the embodiment of the present invention.

  The duplicate mail display determination knowledge learning means 80 displays all the mails that overlap with the nth mail on the mail display means 90 (step S161).

  The user uses the user input means 100 to select an email to be displayed from among the displayed emails (step S162).

  The duplicate mail display determination knowledge learning means 80 extracts the difference between the mail selected by the user to be displayed and the mail not to be displayed for each header and body, and the difference is determined as a condition of knowledge. Display determination knowledge to be a part is created (step S163).

  The created knowledge is presented to the user, and a confirmation check is made to see if there is no problem (step S164). When the user determines that there is no problem, the created knowledge is added to the duplicate mail display determination knowledge storage unit 70 (step S165). On the other hand, if the user determines that there is a problem, the duplicated mail display determination knowledge learning means 80 corrects the created knowledge or reflects the correction by the user (step S166), and the corrected knowledge is determined to be the duplicate mail display. It adds to the knowledge storage means 70 (step S165).

  FIG. 4 is a diagram showing an example of mail management information stored in the mail information management means 40. The ID is an identifier for discriminating each mail data in this embodiment, and header information and body information such as an address “From:”, a date “Date:”, and a subject “Subject:” can be acquired from the mail data. Information.

  In addition to the information that can be acquired from these mail data, each mail information includes “duplicate mail presence / absence” indicating the presence / absence of duplicate mail, “duplicate mail ID” indicating the ID of all duplicate mails, Information of “Duplicate Mail Display ID” that describes which mail is actually displayed is stored.

  In step S14 in the flowchart of FIG. 2, since the check for the presence / absence of duplicate mail is completed, the information on “presence / absence of duplicate mail” and “duplicate mail ID” is updated.

  FIG. 5 is a diagram illustrating an example of duplicate mail display determination knowledge. For example, the duplicate mail display determination knowledge R1 of FIG. 5 indicates that “the body is the same and Subject: of one mail (A) is prefixed with Subject: of the other mail (B)” [ml1: ## #] "(A is displayed in the case of two duplicate emails to which ### is optional). In other words, when a mailing list address and personal address that assigns “[ml1: ###]” to “Subject:” is set as the destination and mail is sent, and two duplicate mails are received on the receiving side Displays the mail with "[ml1: ###]" attached.

  Further, in the duplicate mail display determination knowledge R2, even if the texts are similar, the mail with “[ml2: ###]” is displayed.

  The duplicate mail display determination knowledge R3 displays a mail without additional information when a mail is received in duplicate, such as when a mailing list that adds information about the mailing list exists at the end of the body of the transmitted mail.

  According to the embodiment of the present invention, the duplicate mail display determination knowledge as shown here can be changed by learning, and the mail desired by the user can be displayed.

  The learning is not limited to when the mail is not uniquely determined. For example, at first, the mail arrives only by the difference of “Subject:” as in the duplicate mail display determination knowledge R1, and gradually reaches the duplicate mail display determination knowledge R3. When there are mails with and without attached information as shown, learning is performed based on the number of received mails and user preferences. For example, “Subject:” and “Body” include No “MessageB” is displayed.

(Other Embodiments of the Invention)
Next, another embodiment of the present invention will be described in detail. In another embodiment of the present invention, when mail list information is displayed on the mail display means in step S19 in FIG. 2, not only information such as From :, Date :, Subject :, etc., but also whether or not there are duplicate mails in each mail. Information is also displayed.

  Further, the user is made to confirm which mail is duplicated with respect to the mail with duplication, and which display judgment knowledge is used to select the displayed mail. Further, when the user is not satisfied with the selection of the display mail, the user has means for editing the display determination knowledge used.

  By having such means, even if the mail to be displayed in step S15 is uniquely determined, if the user is not satisfied with the display result, or the user's mail management policy is changed and the type of mail to be displayed is changed. In this case, the user can change the displayed mail or change the judgment knowledge.

  Further, the duplicate mail is not limited to displaying a desired mail, but may be managed by moving to a specific folder, for example. At this time, when there are a plurality of duplicate mails, each folder may be referred to and moved to each folder.

  In this embodiment, the mail that is determined to be displayed and the determination knowledge thereof can be freely changed. Therefore, even if the user's mail management policy or preference is to be changed midway, the display or knowledge according to the user's intention Can be corrected.

  According to the embodiment of the present invention, each time an e-mail is received, it is determined whether or not it is a duplicate of an already received mail, and the mail information including the determination result is stored. Next, the stored duplicate mail display determination knowledge is used to determine which mail is to be displayed among the duplicate mails, and a mail list is displayed together with other mails.

  If the display judgment knowledge cannot determine the mail to be displayed, the user displays all the duplicate mails and asks the user to select one mail to be displayed. Display judgment knowledge is learned from a plurality of duplicate mail patterns and a mail pattern selected by the user.

  In this way, not only can you display only one of the duplicate emails in the email list, but as the number of emails received increases, the display judgment knowledge that reflects the user's email management policy increases. The mail list suitable for can be displayed.

  Although the embodiments have been described above, various modifications and changes can be made to these embodiments and specific examples without departing from the broad scope and scope of the present invention defined in the claims.

  The present invention can be applied to a business use mail transmission / reception program or a personal use mail transmission / reception program that operates on a personal computer. Further, the present invention can be applied not only to a personal computer but also to various devices having a mail transmission / reception function such as a mobile phone / PDA.

DESCRIPTION OF SYMBOLS 10 Mail receiving means 20 Mail sending means 30 Mail editing means 40 Mail information storage means 50 Duplicate mail judgment means 60 Duplicate mail display judgment means 70 Duplicate mail display judgment knowledge storage means 80 Duplicate mail display judgment knowledge learning means 90 Mail display means 100 User Input means

Claims (9)

A duplicate mail determination means for determining whether or not the same or similar mail as the received mail is held;
Duplicate mail selection means for comparing and selecting the same or similar mail determined by the duplicate mail determination means;
A selection criterion learning means for learning and updating the selection criterion in the duplicate mail selection means ,
The mail management apparatus according to claim 1, wherein the selection criterion learning unit updates the selection criterion when the duplicate mail selection unit cannot uniquely select a mail. A duplicate mail determination means for determining whether or not the same or similar mail as the received mail is held;
Duplicate mail selection means for comparing and selecting the same or similar mail determined by the duplicate mail determination means;
A selection criterion learning means for learning and updating the selection criterion in the duplicate mail selection means ,
The mail management apparatus according to claim 1, wherein the selection criterion learning unit learns by acquiring difference information in the same or similar mail as the mail selected by the user . 3. The mail management apparatus according to claim 2, wherein the selection criterion learning unit updates the selection criterion when the duplicate mail selection unit cannot uniquely select a mail. The selection criteria learning means, email management apparatus according to any one of claims 1 to 3, characterized in that learn from reception count has similar features in a plurality of mail overlapping. Email management apparatus according to claim 1, any one of 4, characterized in that it comprises overlapping mail display means for displaying only the mail that is selected by the overlapping mail selecting means. Learn and update selection criteria for comparing and selecting identical or similar emails,
Determine if you have the same or similar email you received,
Select the same or similar emails by referring to the selection criteria ,
A mail management method for a mail management apparatus, comprising: updating a selection criterion when a mail cannot be uniquely selected by the selection . Learn and update selection criteria for comparing and selecting identical or similar emails,
Determine if you have the same or similar email you received,
Select the same or similar emails by referring to the selection criteria ,
A mail management method for a mail management apparatus, comprising: acquiring difference information in a mail that is the same as or similar to a mail selected by a user and learning the selection criteria . Learn and update selection criteria for comparing and selecting identical or similar emails,
Determine if you have the same or similar email you received,
Select the same or similar emails by referring to the selection criteria ,
A program that causes a computer to update selection criteria when a mail cannot be uniquely selected by the selection . Learn and update selection criteria for comparing and selecting identical or similar emails,
Determine if you have the same or similar email you received,
Select the same or similar emails by referring to the selection criteria ,
A program that causes a computer to acquire difference information in an email that is the same as or similar to an email selected by a user and learn the selection criteria .

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