JP5087940B2 - Connection system, connection method, connection information management device, and connection information management program for two-party call - Google Patents

Description

  The present invention relates to a connection system, a connection method, a connection information management apparatus, and a connection information management program that realize a two-party call in response to designation of recipient correspondence information on a Web screen.

  Callee correspondence information (information for identifying a telephone number, which is information displayed on a web page by a user displaying a web page (web screen) on a telephone or personal computer having a web server connection function) The telephone number itself may also be displayed.) When the user designates it by clicking with a mouse or the like, the user can talk with the user of the terminal device (telephone or personal computer) having the telephone number specified by the designated information. There is a system that can be used (see, for example, Patent Document 1).

  As an application of such a system, in order for the provider of the web page to provide the user with more detailed information about the information (for example, product information) described on the web page, the telephone number for inquiry is specified. It is conceivable to post information (recipient correspondence information) on the web page. It is also conceivable to use a Web page instead of a telephone directory.

Japanese Patent Laying-Open No. 2005-57625 (paragraphs 0028-0029)

  A person who publishes callee correspondence information on a Web page may not want to disclose his / her telephone number. In this specification, the person who publishes the callee correspondence information includes not only the owner of the terminal device having the telephone number but also the operator of the Web server entrusted by the owner of the terminal device. Let's say. Moreover, it may be considered inappropriate to disclose the telephone number itself regardless of the intention of the owner of the terminal device having the telephone number. For example, Patent Document 1 describes a system in which information for specifying a telephone number of an exhibitor in an online auction is posted on a Web page for the convenience of a successful bidder in the online auction. However, in that system, the seller's telephone number itself is not disclosed to the winning bidder.

  In the system, when the successful bidder clicks on the seller's callee correspondence information on the Web page, the server device that provides the Web page reads the successful bidder's telephone number and the seller's telephone number from the database. And a server apparatus performs the process for calling with respect to the telephone number of an exhibitor's terminal device (for example, telephone). When the exhibitor responds to the incoming call, the server device transmits to the exhibitor's terminal device a voice guidance requesting permission of the call. When the seller accepts, the server device performs a process for making a call to the telephone number of the successful bidder, and establishes a call between the terminal device of the seller and the terminal device of the successful bidder.

  In addition, since the system described in Patent Document 1 is a system that is assumed to be applied to an online auction, the person who is not a person (in this example, a successful bidder) who specified the recipient correspondence information via a Web page ( In this example, a call is first made to the seller), but in applications such as providing detailed information such as product information to the user by voice or using a Web page instead of a phone book, A call is made to a terminal device of a person (hereinafter referred to as a caller) who has specified callee correspondence information via a page. Then, for example, voice guidance is transmitted to the caller, and while the caller is listening to the voice guidance, a call is made to the terminal device of the telephone number specified on the Web page. When the user of the terminal device (hereinafter referred to as a called party) responds, a two-party call is possible. Also in this case, if the idea described in Patent Document 1 is applied, the callee can conceal the telephone number of his / her terminal device from the caller.

  However, in the system as described above, the caller designates the callee correspondence information on the Web page using a personal computer or the like, and the caller terminal device actually used for the call communicates via the wireless transmission path. In the case of a telephone or the like, when the terminal device is outside the radio wave reachable range (out of the service area) of the base station or the like, even if the caller answers, the caller cannot respond. That is, the two-party call is not established. Further, when the answering machine response is set in the caller's terminal device, the answering machine response is made to the called party. Even in this case, the two-party call is not established.

  Further, in the system as described above, after the caller specifies the callee correspondence information, the caller's terminal device receives an incoming call from the system side. In other words, a situation arises in which the caller receives a call when trying to make a call. There may be a person who feels uncomfortable with such a situation, and there is a possibility that the spread of such a system may be hindered.

  In the system as described above, since the caller can make a call by simply clicking on predetermined information on the Web page, the procedure for starting the call is simple. As another method for simplifying the procedure for starting a call, there is a so-called speed dial (special number) service provided by a mobile phone service provider. In the speed dial service, data in which a speed dial (a kind of abbreviated dial) and a telephone number are associated with each other is registered in a database in a system on the service provider side. The caller inputs only the speed dial when making a call. Then, the system on the service provider side extracts a telephone number corresponding to the speed dial from the database, and makes a call to that number. Therefore, the caller can call the called party without being aware of the telephone number of the called party when making a call. However, since the speed dial registration itself is performed by the caller's application, the caller should know the telephone number of the callee. That is, the telephone number of the called party cannot be kept secret from the calling party.

  Further, in the system as described above, the two-way call is established according to the data registered in the database (in the above example, the telephone number of the called party), but the server apparatus is registered in the database. As another method for controlling a call according to the data being received, there is a so-called conditional transfer service provided by a call service provider. In the conditional transfer service, call transfer conditions are set in the database. For example, the call transfer conditions include busy transfer, out-of-service transfer, and time zone transfer. It is also possible to set incoming call rejection or unconditional transfer. However, since the caller makes a call to the telephone number of the callee before the transfer, the caller's telephone number cannot be kept secret from the caller.

  The present invention can conceal the caller's telephone number from the caller when the two-party call is realized in response to the callee correspondence information specified on the Web screen, and It is an object of the present invention to provide a connection system, a connection method, a connection information management device, and a connection information management program for a two-party call that can easily establish a two-party call without giving a sense of incongruity.

In the connection system for realizing a two-party call according to the present invention, the callee correspondence information for specifying the callee telephone number which is the telephone number of the terminal device on the callee side (the callee telephone number itself is not included in the callee correspondence information) )) To a terminal device, and a connection management device for receiving a connection request from the calling terminal device and calling the called terminal device. When the recipient correspondence information posted on the Web page is designated by the terminal device on the caller side, the device designates the incoming telephone number specified by the designated recipient correspondence information as predetermined code information (for example, a special number). Or a connection information control means (for example, realized by the control unit 111 of the Web server 11) stored in the database in association with the code number), and a connection management device from the code. Incoming telephone number return means (for example, realized by the control unit 111 of the Web server 11) that acquires the incoming telephone number from the database and returns it to the connection management device when an inquiry request with information is received. When the connection service special number is used as the code information, and the connection management device receives a connection request from the calling terminal device with the connection service special number, the inquiry request with the code information is output to the Web management device. a query request means for, viewing including a connecting means for calling the terminal device of the incoming telephone number which is returned from Web management apparatus, connection information control means, when the callee corresponding information is specified by the originating terminal device A process of temporarily assigning a special number to the calling party user, and the incoming telephone number specified in the callee correspondence information is given to the calling user. Ri against was in association with the special number and storing, in the database. According to such a configuration, the special number is dynamically assigned to the user, and the special number can be used efficiently.

  The connection information control means may be configured to select a special number that is not associated with the incoming telephone number from a predetermined number of special numbers as a special number that is temporarily assigned to the user on the calling side. According to such a configuration, a limited number of special numbers are dynamically assigned to the user, and the limited number of special numbers can be used efficiently.

  The connection information control means may be configured to perform processing for returning the special number to a selectable state when a special number release condition for the special number is established. According to such a configuration, a limited number of special numbers can be used more efficiently.

  In the connection system, the Web management device is a Web server, the connection management device is an SIP server, and an intermediary server that performs mediation processing between the Web server and the SIP server is provided between the Web server and the SIP server. It may be provided.

  When the intermediary server receives an inquiry request for the Web server from the SIP server, the intermediary server transmits the inquiry request to the Web server according to the communication protocol of the Web server, and receives information indicating the incoming telephone number corresponding to the inquiry request from the Web server. Then, it may be configured to perform processing for transmitting information indicating the incoming telephone number to the SIP server in accordance with the communication protocol of the SIP server. According to such a configuration, the Web server can respond to the inquiry request without being aware of the SIP protocol and can transmit the incoming telephone number to the SIP server.

The connection method according to the present invention includes a Web management device that provides a terminal device with a Web page on which callee correspondence information for specifying an incoming phone number, which is a phone number of a receiving terminal device, and a calling terminal. In a connection system that includes a connection management device that performs a process of calling a terminal device on the receiving side in response to a connection request from a device, the two parties respond according to the designation of the recipient correspondence information posted on the Web page A connection method for realizing a call, wherein the Web management device is specified by the specified recipient correspondence information when the recipient correspondence information posted on the web page is designated by the terminal device on the calling side. The incoming telephone number is stored in the database in association with the predetermined code information, and the connection management device receives a connection request from the terminal device on the calling side with a special number for connection service The case, outputs the query request with the code information to the Web management system, the special number for connection service used as code information, when Web management apparatus, which has received the inquiry request with the code information from the connection management apparatus, The incoming telephone number is acquired from the database and returned to the connection management apparatus, the connection management apparatus executes a process of calling the terminal apparatus of the incoming telephone number returned from the Web management apparatus, and the Web management apparatus executes the calling terminal. When caller correspondence information is specified by the device, a special number is temporarily assigned to the calling user, and the incoming phone number specified in the caller correspondence information corresponds to the special number assigned to the calling user. In addition, it is characterized by performing processing for storing in a database .

  The connection method is a connection system including a Web server as a Web management device and a SIP server as a connection management device, and a two-party call in response to designation of callee correspondence information posted on a Web page The intermediary server is provided between the Web server and the SIP server, and when the intermediary server receives an inquiry request for the Web server from the SIP server, the inquiry is made according to the communication protocol of the Web server. The request is transmitted to the Web server, and when the intermediary server receives the information indicating the incoming telephone number from the Web server according to the inquiry request, the information indicating the incoming telephone number is transmitted to the SIP server according to the communication protocol of the SIP server. It may be configured to.

The connection information management apparatus according to the present invention is applied to a connection system including a connection management apparatus that performs a connection process in which a connection request is received from a calling-side terminal device by a connection service special number and a terminal device having an incoming telephone number is called. Web page providing means (for example, a Web server) that is an information management device and provides a Web page on which a callee correspondence information for specifying an incoming phone number that is a phone number of a terminal device on the receiving side is posted to the terminal device 11), and when the callee correspondence information posted on the Web page is designated by the terminal device on the caller side, the incoming call specified by the designated callee correspondence information Connection information control means for storing a number in a database in association with predetermined code information (for example, realized by the control unit 111 of the Web server 11) When receiving an inquiry request with code information from the connection management device, the incoming phone number return means for obtaining the incoming phone number from the database and returning it to the connection management device (for example, realized by the control unit 111 of the Web server 11). that.) and only contains, special number for connection service is used as the code information, the connection information control means callee corresponding information temporarily to the user of the calling side when the specified by the originating terminal device A process of assigning a special number is performed, and the incoming telephone number specified by the recipient correspondence information is stored in the database in association with the special number assigned to the user on the caller side .

A connection information management program according to the present invention includes a Web server that provides a terminal device with a Web page on which callee correspondence information for specifying an incoming telephone number that is a telephone number of a terminal device on the receiving side is provided, A method for identifying an incoming telephone number, which is a telephone number of a terminal device on the receiving side, in a Web server in a connection system including a connection server that performs processing for calling a terminal device on the receiving side in response to a connection request from the terminal device The processing for providing the terminal device with a web page on which the recipient correspondence information is posted, and the designated recipient correspondence information when the recipient correspondence information posted on the web page is designated by the terminal device on the calling side. in a process of storing the called telephone number identified in the database in association with the predetermined code information, connection services as code information from the connection server Upon receiving a query request with the access code of the use, to execute a process for returning to the connection server acquires the called telephone number from the database, when the callee corresponding information is specified by the originating terminal device A process of temporarily assigning a special number to the user on the calling side, and executing a process of storing the incoming telephone number specified by the caller correspondence information in the database in association with the special number assigned to the user on the calling side. Features.

  According to the present invention, the caller can make a connection request to the callee only by specifying the callee correspondence information posted on the Web page, but the caller's telephone number is kept secret from the caller. Can do. In addition, even if the callee answers, the caller cannot respond and the two-party call cannot be established, or the answering machine answer is set in the caller terminal device and the two-party call cannot be established. Absent.

  Further, unlike the conventional case, there is no unnatural situation that the caller receives a call when trying to make a call. In addition, the billing process is easier than in the conventional case.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. First, a communication system to which a connection method for a two-party call according to the present invention can be applied will be described. FIG. 1 is an explanatory diagram illustrating an example of a communication system. The communication system illustrated in FIG. 1 includes a VoIP (Voice over IP) network 100 including a Session Initiation Protocol (SIP) server, a mobile phone network 200, and a public telephone network (fixed telephone network) 300.

  In the example shown in FIG. 1, the VoIP network 100 includes a Web server 11 that provides a Web page to a user and manages data in the database 12, a proxy server function that performs access control and routing control, and a UA on the calling side. A SIP server 13 having a function of a redirect server for performing control for notifying (User Agent) the address of the called party is included. The UAs 15 and 16 are user terminals such as IP phones and personal computers. Further, between the Web server 11 and the SIP server 13, there is a function such as conversion of a protocol (for example, HTTP protocol) on the Web server 11 side and a SIP protocol on the SIP server 13 side, and the Web server 11 and the SIP server An intermediary server 14 that performs intermediary processing with 13 is provided.

  The mobile telephone network 200 is provided with an exchange system 21 including a base station, an exchange office, and the like, and mobile telephones 25 and 26 exist. FIG. 1 also shows a gateway 22 for connecting the cellular phone network 200 and the VoIP network 100.

  The fixed telephone network 300 is provided with an exchange system 31 including an exchange, and fixed telephones 35 and 36 are present. FIG. 1 also shows a gateway 32 for connecting the fixed telephone network 300 and the VoIP network 100.

  In the system illustrated in FIG. 1, the mobile phones 25 and 26 can access the Web server 11 and the SIP server 13 via a communication network (not shown) such as the gateway 22 or the Internet. The fixed telephones 35 and 36 can also access the Web server 11 and the SIP server 13 via a communication network (including ISP) such as the gateway 32 and the Internet.

  The Web server 11 can also be accessed from a personal computer not shown in FIG. 1 via the Internet or the like. The UAs 15 and 16 can also access the Web server 11 via the Internet or the like.

  The transmission path between the Web server 11 and the mediation server 14 may be a dedicated line or a wide area network such as the Internet.

  FIG. 2 is a block diagram illustrating a configuration example of functional blocks of the Web server 11. In the example illustrated in FIG. 2, the Web server 11 includes a control unit (for example, a CPU that executes processing according to a program in the server device) 111, a Web page storage unit 112 that stores data for creating a Web page, and And a communication unit 113. The communication unit 113 communicates with the database 12 and the mediation server 14 according to a predetermined protocol (for example, HTTP protocol) based on the control of the control unit 111. Since the control unit 111 can be realized by a CPU that executes processing according to a program, the processing of the control unit 111 described below can be realized by software.

  The web page storage unit 112 may be formed in the database 12. The database 12 may be connected to the Web server 11 so as to be directly accessible from the control unit 111, may be connected to the Web server 11 via a LAN, or is built in the Web server 11. May be.

  FIG. 3 is an explanatory diagram for explaining a connection method for a two-party call according to the present invention. Here, a call between a user of a terminal device that is a caller (referred to as “Mr. A” in FIG. 3) and a user of a terminal device that is a caller (referred to as “Mr. B” in FIG. 3). Take the case of establishment. Further, the case where the UA 15 shown in FIG. 1 is used as the terminal device of the caller is taken as an example, and the case where the UA 16 shown in FIG. 1 is used as the terminal device of the caller is taken as an example. However, for example, the mobile phone 25 shown in FIG. 1 can be used as the caller terminal device, and the mobile phone 26 shown in FIG. 1 can be used as the callee terminal device.

  “Mr. A”, who is the caller, (1) downloads a Web page from the Web server 11 and specifies information (recipient correspondence information) that is included in the Web page for specifying a telephone number. click. Then, (2) the Web server 11 registers connection information (for example, a caller number of “Mr. A” who is a caller and a callee number of “Mr. B” which is a caller) in the database (DB). . Thereafter, “Mr. A” who is the caller (3) dials the special number and issues a connection request to the SIP server 13. The SIP server 13 transmits (4) dial information (including a special number or a caller number and a special number) to the Web server 11 via the intermediary server 14. The “special number” will be described later. The “recipient correspondence information” is information including an image or text for specifying a telephone number, but the telephone number itself is not included in the recipient correspondence information.

  The Web server 11 inquires of the database 12 about the connection destination (the connection destination of “Mr. A”) corresponding to the special number (5). In this example, the database 12 returns the telephone number “Mr. B” to the Web server 11 as a connection destination. The Web server 11 transmits the telephone number “Mr. B” as the connection destination to the SIP server 13 via the mediation server 14. The SIP server 13 calls the UA 16 for “Mr. B” based on the telephone number received from the Web server 11. When “Mr. B” responds, (7) the call is established.

Embodiment 1 FIG.
Next, a first embodiment (Embodiment 1) of the present invention will be described. In the first embodiment, when a caller specifies a “link (call link)” displayed on a Web screen displayed on a terminal device, for example, by a click operation, a special number for a connection service is temporarily assigned. Data that associates the assigned special number with the calling telephone number and the incoming telephone number is registered in the database 12 as connection information data. Further, the assigned special number is notified to the caller's terminal device. The special number is a kind of speed dial managed on the SIP server 13 and Web server 11 side, and one special telephone number is associated with one incoming telephone number. Note that the above click operation includes not only the mouse button pressing in the personal computer but also the operation of placing the cursor on a desired location on the screen and pressing the selection button. That is, the click operation means a designation operation.

  Thereafter, when the caller dials a special number from the terminal device to the SIP server 13, the SIP server 13 obtains the incoming telephone number corresponding to the special number via the Web server 11 and calls the callee's terminal device. Execute the process. When the terminal device of the called party receives an incoming call, a two-party call between the calling party and the called party becomes possible.

  FIG. 4 is an explanatory diagram illustrating an example of data stored in the database 12. FIG. 4 shows an example of the data stored in the database 12 that associates the callee correspondence information posted on a part of the Web screen with the telephone number. Hereinafter, the data for associating the callee correspondence information and the telephone number posted on the Web screen may be referred to as “click to dial data”. Information displayed on the Web screen is referred to as “link”. The click-to-dial data is stored in the database 12 when data for creating a Web page is stored in the Web page storage unit 112, for example. The data illustrated in FIG. 4 is also stored in the database 12 in the second embodiment and the third embodiment.

  FIG. 5 is an explanatory diagram illustrating another example of data stored in the database 12 in the first embodiment. FIG. 5 shows the outgoing telephone number and incoming telephone number stored in association with the special number among the data stored in the database 12. The data shown in FIG. 5 is referred to as “connection information data”. In the example shown in FIG. 5, 999 pieces of connection information data can be stored in the database 12.

  In this embodiment, 999001 to 999999 are exemplified as the special numbers, but the numerical values of the special numbers (in this example, 999+ (001 to 999)) and the numbers of special numbers (in this example, 999) are examples. It is. Further, among the 999 pieces of connection information data, there may be unregistered data. When a new click operation is performed on the Web screen, the control unit 111 of the Web server 11 selects one connection information data from unregistered connection information data, and adds the calling telephone number to the selected connection information data. And register the incoming phone number. In this embodiment, the connection information data in which the outgoing telephone number and the incoming telephone number are registered is temporarily valid. That is, the special number in which the outgoing telephone number and the incoming telephone number are registered is temporary.

  Next, the operation of each device in the communication system will be described with reference to the sequence diagram of FIG. Here, a case where the caller's terminal device is UA15 and the callee's terminal device is UA16 is taken as an example. In FIG. 6, an arrow indicates the data transfer direction. A single arrow indicates data transfer based on the SIP protocol. A double arrow with a thin lower line indicates, for example, data transfer based on the HTTP protocol. A double arrow with a thin upper line indicates data transfer based on a protocol for database access (for example, HTTP protocol).

  The user who becomes the caller executes a subscriber registration procedure for the Web server 11 prior to designating the callee correspondence information on the Web screen. For example, a web page for subscriber registration is prepared, and the caller downloads the web page to the UA 15. Then, in the caller telephone number entry field provided on the Web page, the calling telephone number of the terminal device is input. Also, upon receiving an ID number, a password is registered. For the user, the subscriber registration procedure for receiving the connection service is completed.

  For example, the control unit 111 in the Web server 11 stores the calling telephone number, the caller ID number, and the password in the database 12. Hereinafter, a user who has completed a subscriber registration procedure for receiving a connection service is referred to as a subscriber.

  Thereafter, the caller (user 1 shown in FIG. 6) downloads the Web page provided by the Web server 11 to the UA 15. The web page includes a login screen. The caller enters an ID number and a password on the login screen, and enters a state where a special number connection service can be received.

  On the web page (web screen), information that can specify the telephone number of the UA 16 (recipient correspondence information consisting of an image or text) is posted as a link. In the example shown in FIG. 6, the called party (user of UA 16) is shown as user 2. Further, the database 12 stores the telephone number of the UA 16 in association with the callee correspondence information (link) of the UA 16. That is, click-to-dial data regarding the UA 16 is stored in the database 12 in advance (see FIG. 4).

  When the user 1 of the UA 15 performs a click operation on the posted link, the control unit 111 of the Web server 11 selects one piece of connection information data from connection information data (see FIG. 5) that is not registered in the database 12. Select. Then, the outgoing telephone number and the incoming telephone number are registered in the selected connection information data. That is, the control unit 111 registers the outgoing telephone number and incoming telephone number in the database 12 in association with the special number temporarily assigned. FIG. 5 illustrates that “050-xxxx-xxxx” as the calling telephone number and “050-yyyy-yyyy” as the incoming telephone number are registered in association with the special number 999002.

  For example, when a predetermined time (for example, one hour or one day) has elapsed since the control unit 111 has registered the outgoing telephone number, incoming telephone number, and special number in the database 12 in association with each other, that is, the special number release condition is satisfied. If established, the connection information data is invalidated. In other words, the connection information data is connection information data that has not been registered. In other words, the special number is released so that it can be assigned to another user. Further, the special number release condition is not limited to the elapse of the predetermined time, and may be another condition such that the designated number of times the callee correspondence information has reached a predetermined time.

  Then, the control unit 111 notifies the user 1 of the UA 15 of the special number by displaying the special number temporarily assigned on the Web screen.

  Next, the user 1 dials a special number (999002 in the example shown in FIG. 6) to the SIP server 13 by the UA 15. The SIP server 13 transmits the telephone number of the user 1 UA 15, that is, the calling telephone number “050-xxxx-xxxx” and the special number to the intermediary server 14. That is, an inquiry request with a calling telephone number and a special number is output. The intermediary server 14 converts the inquiry request received from the SIP server 13 in accordance with the SIP protocol into the communication protocol (for example, HTTP protocol) of the Web server 11, and sets the calling telephone number and the special number in accordance with the Web server communication protocol. Forward to. The outgoing telephone number and the special number are also called dial information.

  The Web server 11 sends the outgoing telephone number and the special number to the database 12 in order to inquire connection information (specifically, incoming telephone number) from the database 12. The database 12 returns the incoming telephone number registered in association with the special number to the Web server 11. In the example shown in FIG. 6, the incoming telephone number to be returned is “050-yyyy-yyyy” of the user 2 UA 16.

  In this embodiment, the outgoing telephone number and the incoming telephone number are registered for the special number. However, if only the incoming telephone number is registered for the special number, the connection service of this embodiment is It is feasible. However, if the calling telephone number is also registered in the database 12, the control unit 111 of the Web server 11 can execute the authentication process again based on the receipt of the special number from the intermediary server 14. That is, if the outgoing telephone number associated with the same special number received from the intermediary server 14 and registered in the database 12 does not match the outgoing telephone number received from the intermediary server 14, the connection service Ignore the request. Therefore, it is possible to eliminate a request for a connection service based on a special number from a non-subscriber.

  When acquiring the incoming telephone number from the database 12, the control unit 111 of the Web server 11 transmits the incoming telephone number to the intermediary server 14. That is, the incoming telephone number corresponding to the inquiry request from the SIP server 13 is returned. The intermediary server 14 converts the information indicating the incoming telephone number received according to the communication protocol (for example, HTTP protocol) of the Web server 11 into the SIP protocol, and transmits it to the SIP server 13 according to the SIP protocol. The SIP server 13 calls the UA 16 of the incoming telephone number (in this example, “050-yyyy-yyyy”). As described above, the user 1 and the user 2 can make a call.

  In the above description, the UA 15 is taken as an example of the caller terminal device and the UA 16 is taken as an example of the callee terminal device, but the caller and callee (user) terminal devices are mobile phones 25 and 26. There may also be fixed telephones 35 and 36. Further, even when only one of the user terminal devices is a mobile phone or a fixed phone, the method of this embodiment can be applied.

  When the user terminal device is a mobile phone, the Internet access function of the mobile phone may be used when a click operation is performed on the Web screen, or the terminal device other than the mobile phone (for example, a personal computer) A click operation may be performed on the screen. Then, when a special number is dialed from a mobile phone whose outgoing telephone number is registered in the database 12, dial information (outgoing telephone number and special number) is transferred from the switching system 21 to the SIP server 13 via the gateway 22, and the called party is called. When the terminal device is a mobile phone, the call from the SIP server 13 is performed via the gateway 22, but the other processes are the same as those described above.

  When the user's terminal device is a fixed telephone, generally, a click operation is performed on the Web screen on a terminal device other than the fixed telephone (for example, a personal computer). When dialing a special number from a registered fixed telephone, the dial information is transferred to the SIP server 13 via the gateway 32, and if the called terminal device is a fixed telephone, the call from the SIP server 13 is Although it is performed via the gateway 32, other processes are the same as those described above.

Embodiment 2. FIG.
Next, a second embodiment (Embodiment 2) of the present invention will be described. In the first embodiment, a special number is temporarily assigned. In the second embodiment, all persons who have completed the procedure for receiving a connection service (hereinafter referred to as subscribers). A common special number is assigned. Then, when the caller designates a “link” posted on the Web screen displayed on the terminal device by, for example, a click operation, a code number is temporarily assigned, and the code number, the incoming telephone number, and the like are stored in the database 12. Are registered in association with each other.

  FIG. 7 is an explanatory diagram showing an example of data stored in the database 12 in the second embodiment. FIG. 7 shows the incoming telephone number stored in association with the code number among the data stored in the database 12. The data shown in FIG. 7 is referred to as “connection information data”. In the example shown in FIG. 7, 999 pieces of connection information data can be stored in the database 12.

  In this embodiment, 001 to 999 are exemplified as code numbers, but the numerical values of code numbers (001 to 999 in this example) and the numbers of code numbers (999 in this example) are examples. It is. When a new click operation is performed on the Web screen, the control unit 111 of the Web server 11 selects one connection information data from unregistered connection information data, and adds the incoming telephone number to the selected connection information data. Register. Also, the connection information data in which the incoming telephone number is registered is temporarily valid. That is, the code number in which the incoming telephone number is registered is temporary.

  Next, the operation of each device in the communication system will be described with reference to the sequence diagram of FIG. Here, a case where the caller's terminal device is UA15 and the callee's terminal device is UA16 is taken as an example. As in the case of the first embodiment, a user who is a caller executes a subscriber registration procedure with respect to the Web server 11 prior to specifying the callee correspondence information on the Web screen.

  Thereafter, the caller (user 1 shown in FIG. 8) downloads the Web page provided by the Web server 11 to the UA 15. The web page includes a login screen. The caller enters an ID number and a password on the login screen, and enters a state where a connection service using a special number and code number can be received.

  On the web page (web screen), the UA 16 recipient correspondence information is posted as a link. In the example shown in FIG. 8, the called party (user of UA 16) is shown as user 2. Further, the database 12 stores the telephone number of the UA 16 in association with the callee correspondence information (link) of the UA 16. That is, click-to-dial data related to the UA 16 is stored.

  When the user 1 of the UA 15 performs a click operation on the posted link, the control unit 111 of the Web server 11 selects one connection information data from the connection information data that is not registered in the database 12. Then, the incoming telephone number is registered in the selected connection information data. That is, the control unit 111 registers the incoming telephone number and the temporarily assigned code number in the database 12 in association with each other. FIG. 7 illustrates that “050-yyyy-yyyy” as the incoming telephone number and the code number 002 are registered.

  Note that the control unit 111, for example, when a predetermined time (for example, one hour or one day) elapses from when the incoming telephone number and the code number are associated with each other and registered in the database 12, that is, when the code number release condition is satisfied. , Invalidate the connection information data. In other words, the connection information data is connection information data that has not been registered. In other words, the code number is released so that it can be assigned for another user.

  And the control part 111 notifies a code number to UA15 of the user 1 by displaying a code number on a web screen.

  Next, the user 1 dials a special number (999 in the example shown in FIG. 6) to the SIP server 13 by the UA 15. The SIP server 13 transmits a voice guidance prompting the user 1 to enter the code number. When the user 1 inputs a code number according to the voice guidance, the UA 15 transmits the code number to the SIP server 13. The SIP server 13 transmits the received code number to the mediation server 14. The mediation server 14 converts the code number received from the SIP server 13 according to the SIP protocol into a communication protocol (for example, HTTP protocol) of the Web server 11 and transfers the code number to the Web server 11 according to the communication protocol of the Web server. In this embodiment, the code number is called dial information.

  The Web server 11 sends the code number to the database 12 in order to inquire the connection information (specifically, the incoming telephone number) from the database 12. The database 12 returns the incoming telephone number registered in association with the code number to the Web server 11. In the example illustrated in FIG. 8, the incoming telephone number to be returned is “050-yyyy-yyyy” of the user 2 UA 16.

  When acquiring the incoming telephone number from the database 12, the control unit 111 of the Web server 11 transmits the incoming telephone number to the intermediary server 14. The intermediary server 14 converts the information indicating the incoming telephone number received according to the communication protocol (for example, HTTP protocol) of the Web server 11 into the SIP protocol, and transmits it to the SIP server 13 according to the SIP protocol. The SIP server 13 calls the UA 16 of the incoming telephone number (in this example, “050-yyyy-yyyy”). As described above, the user 1 and the user 2 can make a call.

  In the above description, the UA 15 is taken as an example of the terminal device of the caller and the UA 16 is taken as an example of the terminal device of the callee, but in this embodiment, the terminal device of the caller and the callee (user) is It may be a mobile phone 25, 26, or a fixed phone 35, 36. Further, even when only one of the user terminal devices is a mobile phone or a fixed phone, the method of this embodiment can be applied. In addition, a mobile phone or a fixed phone transmits a code number by, for example, DTMF (Dual Tone Multi Frequency).

  When the user terminal device is a mobile phone, the Internet access function of the mobile phone may be used when a click operation is performed on the Web screen, or the terminal device other than the mobile phone (for example, a personal computer) A click operation may be performed on the screen. When the code number is transmitted, the dial information (in this example, the code number) is transferred to the SIP server 13 via the gateway 22, and the SIP server 13 if the terminal device of the called party is a mobile phone. Is called through the gateway 22, but the other processes are the same as those described above.

  When the user's terminal device is a fixed telephone, generally, a click operation is performed on the Web screen on a terminal device other than the fixed telephone (for example, a personal computer). When the code number is transmitted from the registered fixed telephone, the dial information is transferred to the SIP server 13 via the gateway 32. If the terminal device of the called party is a fixed telephone, the dial information is transferred from the SIP server 13. The call is made through the gateway 32, but the other processes are the same as those described above.

  Further, in this embodiment, the outgoing telephone number is not registered in the database 12 in association with the code number, and the control unit 111 of the Web server 11 executes the authentication process when receiving the code number from the intermediary server 14. Therefore, the caller can receive the connection service at a terminal device different from the terminal device having the calling telephone number applied at the time of subscriber registration. In the first embodiment and the third embodiment described later, when the control unit 111 of the Web server 11 is configured not to execute the authentication process when receiving the special number, the subscriber The connection service can be provided by a terminal device different from the terminal device having the calling telephone number applied at the time of registration.

In this embodiment, a plurality of code numbers can be assigned to one special number. However, a plurality of special numbers may be used, and a plurality of code numbers may be assigned to each special number. In any case, a connection service can be provided to a large number of users with a small number of special numbers.
Embodiment 3 FIG.
Next, a third embodiment (Embodiment 3) of the present invention will be described. In the first embodiment, a special number is temporarily assigned. In the third embodiment, a unique special number is assigned to each subscriber.

  FIG. 9 is an explanatory diagram showing an example of data stored in the database 12 in this embodiment. FIG. 9 shows the outgoing telephone number and incoming telephone number stored in association with the special number assigned to each person among the data stored in the database 12. The data shown in FIG. 9 is referred to as “connection information data”. In the example shown in FIG. 9, 999 pieces of connection information data can be stored in the database 12. The calling telephone number is registered in the database 12 in association with the assigned special number when the special number is assigned to the subscriber.

  In this embodiment, 999001 to 999999 are exemplified as the special numbers, but the numerical values of the special numbers (in this example, 999+ (001 to 999)) and the numbers of special numbers (in this example, 999) are examples. It is. Further, among the 999 pieces of connection information data, there may be unregistered data. The control unit 111 of the Web server 11 selects one connection information data from unregistered connection information data at the time of subscriber registration or the like, and registers a calling telephone number in the selected connection information data. Since the connection information data includes a special number (see FIG. 9), the special number is assigned to the user. The assigned special number is treated as a special number unique to the user until the user cancels the subscriber registration, for example.

  Next, the operation of each device in the communication system will be described with reference to the sequence diagram of FIG. Here, a case where the caller's terminal device is UA15 and the callee's terminal device is UA16 is taken as an example. As in the case of the first embodiment and the second embodiment, the user who becomes the caller registers the subscriber with the Web server 11 prior to specifying the callee correspondence information on the Web screen. Execute the procedure. In this embodiment, the control unit 111 of the Web server 11 assigns a unique special number to a user when, for example, a subscriber registration procedure is executed. Then, the assigned special number is displayed on the Web page for subscriber registration to notify the user of the assigned special number.

  Thereafter, the caller (user 1 shown in FIG. 10) downloads the Web page provided by the Web server 11 to the UA 15. The web page includes a login screen. The caller enters an ID number and a password on the login screen, and enters a state where a special number connection service can be received.

  On the web page (web screen), the UA 16 recipient correspondence information is posted as a link. In the example shown in FIG. 10, the called party (user of UA 16) is shown as user 2. Further, the database 12 stores the telephone number of the UA 16 in association with the callee correspondence information (link) of the UA 16. That is, click-to-dial data related to the UA 16 is stored.

  When the user 1 performs a click operation on the posted link, the control unit 111 of the Web server 11 registers the incoming telephone number in the connection information data corresponding to the user in the database 12. That is, the control unit 111 registers the outgoing telephone number and incoming telephone number and the special number assigned to the user 1 in the database 12 in association with each other. The calling telephone number is already registered at the time of subscriber registration. In FIG. 9, the special number assigned to the user 1 is the special number 999002, and “050-xxxx-xxxx” as the outgoing telephone number and “050-yyyy-yyyy” as the incoming telephone number in association with the special number 999002 Are registered.

  Next, the user 1 dials a special number (999002 in the example shown in FIG. 10) to the SIP server 13 by the UA 15. The SIP server 13 transmits the telephone number of the user 1 UA 15, that is, the calling telephone number “050-xxxx-xxxx” and the special number to the intermediary server 14. The intermediary server 14 converts the outgoing telephone number and the special number received from the SIP server 13 according to the SIP protocol into the communication protocol (for example, HTTP protocol) of the Web server 11 and transfers it to the Web server 11 according to the communication protocol of the Web server. . In this embodiment, the special number is called dial information.

  The Web server 11 sends the outgoing telephone number and the special number to the database 12 in order to inquire connection information (specifically, incoming telephone number) from the database 12. The database 12 returns the incoming telephone number registered in association with the special number to the Web server 11. In the example illustrated in FIG. 10, the incoming telephone number to be returned is “050-yyyy-yyyy” of the user 2 UA 16.

  In this embodiment, the outgoing telephone number and the incoming telephone number are registered for the special number. However, if only the incoming telephone number is registered for the special number, the connection service of this embodiment is It is feasible. However, if the calling telephone number is also registered in the database 12, the control unit 111 of the Web server 11 can execute the authentication process again when the special number is received from the intermediary server 14, and the non-subscriber can The connection service request based on the special number can be eliminated.

  When acquiring the incoming telephone number from the database 12, the control unit 111 of the Web server 11 transmits the incoming telephone number to the intermediary server 14. The intermediary server 14 converts the information indicating the incoming telephone number received according to the communication protocol (for example, HTTP protocol) of the Web server 11 into the SIP protocol, and transmits it to the SIP server 13 according to the SIP protocol. The SIP server 13 calls the UA 16 of the incoming telephone number (in this example, “050-yyyy-yyyy”). As described above, the user 1 and the user 2 can make a call.

  In the above description, the UA 15 is taken as an example of the caller terminal device and the UA 16 is taken as an example of the callee terminal device, but the caller and callee (user) terminal devices are mobile phones 25 and 26. There may also be fixed telephones 35 and 36. Further, even when only one of the user terminal devices is a mobile phone or a fixed phone, the method of this embodiment can be applied.

  When the user terminal device is a mobile phone, the Internet access function of the mobile phone may be used when a click operation is performed on the Web screen, or the terminal device other than the mobile phone (for example, a personal computer) A click operation may be performed on the screen. Then, when dialing the special number from the mobile phone whose outgoing telephone number is registered in the database 12, the dial information (the outgoing telephone number and the special number) is transferred to the SIP server 13 via the gateway 22, and the recipient's terminal When the device is a mobile phone, the call from the SIP server 13 is performed via the gateway 22, but the other processes are the same as those described above.

  When the user's terminal device is a fixed telephone, generally, a click operation is performed on the Web screen on a terminal device other than the fixed telephone (for example, a personal computer). When dialing a special number from a registered fixed telephone, the dial information is transferred to the SIP server 13 via the gateway 32, and if the called terminal device is a fixed telephone, the call from the SIP server 13 is Although it is performed via the gateway 32, other processes are the same as those described above.

  In this embodiment, since the special number is fixedly set for each user, the user can always receive the connection service with the same special number. Therefore, for example, by registering a special number in the speed dial of its own terminal device, the connection service based on the present invention can be enjoyed more easily.

  As described above, in each of the above-described embodiments, the caller can simply call the callee by clicking on a predetermined number on the Web screen and then clicking to dial to establish a call using a special number or code number. However, the caller is not aware of the telephone number of the terminal device of the callee at all. That is, the telephone number of the called party is kept secret from the calling party.

  Further, in each of the above embodiments, unlike the conventional case, even if the callee answers, the caller cannot respond and the two-party call is not established. Also, there is no case where the answering machine response is set in the terminal device of the caller and the two-party call is not established. This is because in the conventional system, the caller's terminal device is called from the SIP server 13 side, but in each of the above embodiments, a call for a call is made from the caller side.

  Further, unlike the conventional case, after the caller specifies the callee correspondence information, the caller's terminal device does not receive an incoming call from the SIP server 13 side. Therefore, there is no situation where the caller receives a call when he tries to make a call.

  Further, in each of the above embodiments, since the outgoing call is made from the caller side, the billing process in the SIP server 13 is easier than in the conventional case. In the conventional case, since the call is made to both the caller's terminal device and the callee's terminal device from the side of the SIP server 13, there is a possibility that the method of distributing the charges becomes complicated. However, in each of the above embodiments, the caller may simply be charged.

  FIG. 11A is an explanatory diagram showing an example of a Web screen, and FIG. 11B is information stored in the database 12 and is information on the called party correspondence information (part of the Web screen) ( It is explanatory drawing which shows an example of the data which matches a link) and a telephone number.

  The example shown in FIG. 11A is an example of a Web page provided by an organization that mediates used cars. Further, in the example shown in FIG. 11, images 50, 60, and 70 of the A, B, and C cars to be mediated are displayed on the Web screen, and the caller correspondence information (link) 51 of the owner of each used car. , 61, 71 are displayed on the screen.

  As shown in FIG. 11B, the database 12 stores telephone numbers corresponding to the respective links in advance. Each phone number is the phone number of a used car owner. When each of the above embodiments is applied, when the user clicks a desired link on the Web screen, one of the telephone numbers shown in FIG. 11B is registered in the database 12 corresponding to the special number or code number. Is done. Then, as shown in each of the above embodiments, the user can use a used car that is the owner of a terminal device (such as a fixed telephone) having a telephone number registered in the database 12 based on a special number or a code number. You can make a call with the owner. The user is not informed of the phone number of the owner of the used car.

  Therefore, in this embodiment, the used car owner's telephone number is not disclosed to an unspecified number of users. In this example, the user clicks links 51, 61, 71 on the Web screen when he / she wants to directly ask the owner of the used car about detailed information about the condition of the used car. In addition, the user can make a connection request to the called party (in this example, the links 51, 61, 71) simply by specifying the links 51, 61, 71 posted on the Web page. The telephone number can be kept secret from the caller (user). In addition, since the user side performs a call operation on the called party, even if the called party answers, the calling party cannot answer and the two-party call cannot be established, or an answering machine response is received at the calling terminal device. It does not mean that a two-party call is not established.

  The present invention can be applied to a use in which a user who does not know the telephone number of the called party can easily establish a call with the called party and does not disclose the telephone number of the called party to the user.

It is explanatory drawing which shows an example of the communication system which can apply the connection method by this invention. It is a block diagram which shows the structural example of the functional block of a Web server. It is explanatory drawing for demonstrating the connection method for the two-party call by this invention. It is explanatory drawing which shows an example of the data which matches the link and telephone number which are stored in a database. It is explanatory drawing which shows an example of the special number stored in a database, a transmission telephone number, and an incoming telephone number. It is a sequence diagram which shows operation | movement of each apparatus in the communication system of 1st Embodiment. It is explanatory drawing which shows an example of the code number and incoming telephone number which are stored in a database. It is a sequence diagram which shows operation | movement of each apparatus in the communication system of 2nd Embodiment. It is explanatory drawing which shows an example of the special number stored in a database, a transmission telephone number, and an incoming telephone number. It is a sequence diagram which shows operation | movement of each apparatus in the communication system of 3rd Embodiment. It is explanatory drawing which shows an example of the data which matches an example of a web screen, and a link and a telephone number.

Explanation of symbols

11 Web Server 12 Database 13 SIP Server 14 Mediation Server 15, 16 UA
21 Exchange system 22 Gateway 25, 26 Mobile phone 31 Exchange system 32 Gateway 35, 36 Fixed phone 50, 60, 70 Image 51, 61, 71 Callee correspondence information (link)
100 VoIP network 200 Mobile phone network 300 Public telephone network (fixed telephone network)

Claims (13)

A connection system that realizes a two-party call in response to designation of callee correspondence information posted on a web page,
Receives a connection request from a Web management device that provides a terminal device with a Web page on which the callee correspondence information for identifying the incoming phone number, which is the phone number of the called terminal device, is provided to the terminal device. And a connection management device that performs processing for calling the terminal device on the receiving side.
The web management device
When the recipient correspondence information posted on the web page is specified by the terminal device on the calling side, the incoming telephone number specified by the designated recipient correspondence information is stored in the database in association with predetermined code information. Connection information control means,
An incoming telephone number return means for obtaining the incoming telephone number from the database and returning it to the connection management apparatus when an inquiry request with the code information is received from the connection management apparatus;
A special number for the connection service is used as the code information,
The connection management device includes:
Inquiry request means for outputting an inquiry request with the code information to the Web management device when a connection request is received from the calling terminal device by a special number for connection service;
Look including a connecting means for calling the terminal device the returned call telephone number from the Web management device,
The connection information control means performs a process of temporarily assigning a special number to the calling side user when the called party correspondence information is specified by the calling side terminal device, and sets the incoming telephone number specified by the called party correspondence information. A connection system for realizing a two-party call, which is stored in the database in association with a special number assigned to a user on the calling side . W eb management apparatus, connection system for implementing the bilateral call of claim 1 further comprising a special number notification means for performing processing to display a specific number of connection information control means assigned to the Web page. The connection information control means selects a special number that is not associated with the incoming telephone number from among a predetermined number of special numbers as a special number that is temporarily assigned to the calling user.
The connection system which implement | achieves the two-party call of Claim 1 or Claim 2. The connection system for realizing a two-party call according to claim 3, wherein the connection information control means performs a process of returning the special number to a selectable state when a special number release condition for the special number is established. The Web management device is a Web server, the connection management device is a SIP server, and an intermediary server that performs mediation processing between the Web server and the SIP server is between the Web server and the SIP server. The connection system which implement | achieves the two-party call of any one of Claims 1-4 provided. When the intermediary server receives an inquiry request for the Web server from the SIP server, the intermediary server transmits the inquiry request to the Web server according to the communication protocol of the Web server, and information indicating an incoming telephone number corresponding to the inquiry request is sent to the Web server The connection system for realizing a two-party call according to claim 5 , wherein, when received from the SIP server, processing for transmitting information indicating an incoming telephone number to the SIP server is performed according to a communication protocol of the SIP server. Receives a connection request from a Web management device that provides a terminal device with a Web page on which the callee correspondence information for identifying the incoming phone number, which is the phone number of the called terminal device, is provided to the terminal device. In a connection system that includes a connection management device that performs processing for calling a terminal device on the receiving side, a connection method that realizes a two-party call in response to designation of recipient correspondence information posted on a Web page. There,
When the recipient correspondence information posted on the web page is designated by the terminal device on the caller side, the web management device uses the designated incoming call phone number specified by the designated recipient correspondence information as predetermined code information. Store it in the database
When the connection management device receives a connection request from the calling-side terminal device using a connection service special number, it outputs an inquiry request with the code information to the Web management device,
A special number for the connection service is used as the code information,
When the Web management device receives an inquiry request with the code information from the connection management device, it acquires the incoming telephone number from the database and returns it to the connection management device,
The connection management device executes a process of calling the terminal device of the incoming telephone number returned from the Web management device ,
The Web management device performs processing for temporarily assigning a special number to the user on the calling side when the called party correspondence information is designated by the terminal device on the calling side, and sets the incoming telephone number specified in the called party correspondence information, A connection method for realizing a two-party call, characterized in that a process of storing in a database in association with a special number assigned to a user on a calling side is performed . W eb management device, connection method for implementing a two-way calling according to claim 7, wherein performing the processing for displaying the special number that assigned to the Web page. 9. The two-party call according to claim 8 , wherein the Web management apparatus selects a special number that is not associated with the incoming telephone number from among a predetermined number of special numbers as a special number that is temporarily assigned to the calling user. Connection method to be realized. The connection method for realizing a two-party call according to claim 9 , wherein when the special number release condition for the special number is satisfied, the Web management apparatus performs processing for returning the special number to a selectable state. A connection system that includes a Web server as a Web management device and a SIP server as a connection management device, and that realizes a two-party call in response to designation of recipient correspondence information posted on a Web page A method,
An intermediary server is provided between the Web server and the SIP server,
When the intermediary server receives an inquiry request for the Web server from the SIP server, the inquiry server transmits the inquiry request to the Web server according to the communication protocol of the Web server;
The mediation server is, when information indicating an incoming telephone number in response to the inquiry request received from the Web server, claim 7 for transmitting information indicating an incoming telephone number in accordance with the SIP server communication protocol to the SIP server The connection method which implement | achieves the two-party call of any one of Claim 10 from Claim 10 . A connection information management device applied to a connection system including a connection management device that performs a connection process in which a connection request is received by a special number for connection service from a terminal device on a calling side and calls a terminal device of an incoming telephone number,
Web page providing means for providing the terminal device with a Web page on which the corresponding information about the called party for identifying the incoming telephone number that is the telephone number of the terminal device on the called side is posted;
When the recipient correspondence information posted on the web page is specified by the terminal device on the calling side, the incoming telephone number specified by the designated recipient correspondence information is stored in the database in association with predetermined code information. Connection information control means,
When receiving the inquiry request with the code information from the connection management apparatus, seen including a called telephone number returning means for returning to acquire the called telephone number from the database to the connection management apparatus,
A special number for the connection service is used as the code information,
The connection information control means performs a process of temporarily assigning a special number to the calling side user when the called party correspondence information is specified by the calling side terminal device, and sets the incoming telephone number specified by the called party correspondence information. The connection information management device is characterized in that it is stored in the database in association with a special number assigned to the user on the transmission side . In response to a connection request from the Web server that provides the terminal device with a Web page on which the callee correspondence information for specifying the incoming phone number that is the telephone number of the terminal device on the receiving side is posted, and the terminal device on the outgoing side In the Web server in the connection system including a connection server that performs processing for calling the terminal device on the receiving side,
A process of providing the terminal device with a web page on which the information on the recipient's correspondence for specifying the incoming phone number that is the telephone number of the terminal device on the called side is posted;
When the recipient correspondence information posted on the web page is specified by the terminal device on the calling side, the incoming telephone number specified by the designated recipient correspondence information is stored in the database in association with predetermined code information. Processing to
When an inquiry request with a connection service special number as the code information is received from the connection server, the process of obtaining the incoming telephone number from the database and returning it to the connection server is executed.
When caller correspondence information is specified by the caller's terminal device, a special number is assigned to the caller's user temporarily, and the incoming phone number specified by the caller's caller information is assigned to the caller's user. A connection information management program for executing a process of storing in the database in association with the special number .

Images