JP5043478B2 - Vehicle allocation support system, vehicle allocation support method, and vehicle allocation support program - Google Patents

Description

  The present invention relates to a vehicle allocation support system, a vehicle allocation support method, and a vehicle allocation support program for efficiently scheduling vehicle allocation for delivery.

  For delivery of goods, a delivery vehicle is often used. In order to use such a vehicle efficiently, a delivery request may be collected immediately before the delivery date, and a vehicle may be dispatched in consideration of the area, weight, and the like. Furthermore, a vehicle allocation method for devising a delivery area to perform vehicle allocation has been studied (for example, see Patent Document 1).

In Patent Document 1, a delivery area is specified based on a delivery address, and a vehicle prepared for this delivery area is assigned. In this case, when there is a delivery area with a package to which a vehicle cannot be assigned, the management computer assigns an auxiliary vehicle that is redundant in the auxiliary area. Accordingly, by using vehicles prepared in advance in each area, each vehicle can perform collection and delivery at a shorter travel distance, and the vehicle can be efficiently used by using the vehicle in the auxiliary area.
Japanese Patent Laying-Open No. 2004-277065 (FIGS. 5 to 7)

  As described above, when the vehicles are dispatched collectively just before the delivery date, the number of vehicles required on that day is not fixed unless it is just before the delivery date. For this reason, when a large number of vehicles are required, such as during busy periods, it may be difficult to secure the necessary number of vehicles.

  Usually, a vehicle is allocated after a delivery time is determined. Here, if the delivery time can be arbitrarily designated, as a result, a plurality of schedules may be set in the same time zone. In this case, it is necessary to prepare a number of vehicles for which a schedule is set, and efficient dispatching cannot be performed.

Furthermore, when an unnecessarily large number of vehicles are prepared, a time zone without a delivery schedule occurs between deliveries, and the vehicles for delivery may not be used efficiently.
The present invention has been made in view of the above-described problems, and an object thereof is to provide a vehicle allocation support system, a vehicle allocation support method, and a vehicle allocation support program for performing vehicle allocation so that a delivery vehicle can be efficiently used.

In order to solve the above-mentioned problem, the invention according to claim 1 is a delivery including a delivery time with respect to a reservation frame for setting a schedule of a delivery vehicle in association with an area identifier for specifying a delivery destination area. A reservation data storage means for recording data relating to a reservation and a control unit connected to the client terminal, which is a system for supporting an operation plan of a vehicle allocation, wherein the control unit receives a delivery reservation request received from the client terminal A delivery identifier specifying means for specifying an area identifier of a delivery destination included in the delivery destination, a delivery reservation extracting means for extracting a delivery reservation including the specified area identifier from the reservation data storage means, a reservation rate for the reservation frame of this area is calculated, If this reservation rate is greater than the predetermined value, based on the delivery time of the extracted delivery reservation table reservation frame display unit which increases the possible appointment slots reserved Reservation frame data generating means for generating data to be generated, screen data generating means for generating reservation screen data including information related to the delivery time of the extracted reservation reservation and the extracted reservation reservation, and data of the reservation screen The gist is that a transmission means for transmitting to the client terminal is provided.

According to a second aspect of the invention, in a dispatch support system according to claim 1, wherein the screen data generating unit, when possible reservation time zone before and after the extracted delivery reservation by the delivery reservation extracting means The gist is to generate data of a reservation screen that allows selection of only time zones before and after this delivery reservation.

The invention according to claim 3, in dispatch support system according to claim 2, wherein the delivery reservation request includes type identification data for identifying the type of work involved in delivery, the control unit The screen data generation means is further connected to the work required time data storage means for recording the work required time data relating to the required time according to the type of work, and the screen data generating means receives the work type specifying data of the received delivery reservation. Based on the data of the time required for the work, the time required for the work associated with the delivery is specified, and when the time required for the work is smaller than the time zone before and after the delivery reservation, the time zone is selected. The gist is to make it possible.

According to a fourth aspect of the present invention, in the dispatch support system according to any one of the first to third aspects, the delivery reservation includes data for specifying a planned number of vehicles already scheduled to operate in association with an area identifier. The control unit is further connected to an area development number data storage means that records the maximum number of vehicles that can be operated for this area in association with a delivery identifier that identifies the area of the delivery destination. The reservation frame data generation means extracts, from the area development number data storage means, the maximum number of vehicles that can be operated based on the specified delivery identifier when the vehicle reservation rate is greater than a predetermined value. Only when the maximum number is smaller than the planned number specified from the extracted delivery reservation, the data for displaying the reservation frame display section in which the reservation frame that can be reserved is increased by one is generated. And

According to a fifth aspect of the present invention, in the vehicle dispatching support system according to any one of the first to fourth aspects, the control unit associates with a delivery identifier of an inefficient area and efficiently delivers to the area. Is connected to an inefficient area data storage unit that records data relating to a specific time zone in which the data can be transmitted, and the control unit determines that the delivery identifier specified by the delivery identifier specifying unit is a delivery identifier of the inefficient area The inefficiency area data storage means is further provided with inefficient area reservation means for acquiring a specific time zone of the inefficient area and accepting a delivery reservation only when the specific time zone can be reserved. And

The invention according to claim 6 is a reservation data storage for recording data relating to a delivery reservation including a delivery time with respect to a reservation frame for setting a schedule of a delivery vehicle in association with an area identifier for specifying a delivery destination area. And a control unit connected to the client terminal for supporting the dispatch plan of the dispatch, wherein the control unit includes a delivery destination area identifier included in the delivery reservation request received from the client terminal. A delivery identifier specifying step for identifying the area, a delivery reservation extracting step for extracting a delivery reservation including the specified area identifier from the reservation data storage means, a reservation rate for the reservation frame of this area is calculated, and this reservation rate is greater than a predetermined value in this case, based on the extracted delivery reservation of the delivery time, it generates the data for displaying the reservation frame display unit which increases the possible appointment slots reserved reserved A frame data generation step, a screen data generation step for generating reservation screen data including information related to the delivery time of the reserved frame display section and the extracted delivery reservation, and a transmission step for transmitting the data of the reservation screen to the client terminal. The gist is to do it.

The invention according to claim 7 is a reservation data storage for recording data relating to a delivery reservation including a delivery time with respect to a reservation frame for setting a schedule of a delivery vehicle in association with an area identifier for specifying a delivery destination area. And a program for supporting a vehicle operation plan using a control unit connected to the client terminal, wherein the control unit receives the area identifier of the delivery destination included in the delivery reservation request received from the client terminal. A delivery identifier specifying means for specifying the area, a delivery reservation extracting means for extracting a delivery reservation including the specified area identifier from the reservation data storage means, a reservation rate for the reservation frame of this area is calculated, and this reservation rate is greater than a predetermined value case, based on the extracted delivery reservation of the delivery time, generates data for displaying a reservation frame display unit which increases the possible appointment slots reserved Reservation frame data generating means, screen data generating means for generating reservation screen data including information relating to the delivery time of the extracted reservation reservation and the extracted delivery reservation, and transmission for transmitting the data of the reservation screen to the client terminal The gist is to make it function as a means.

(Function)
According to the first, sixth, or seventh aspect of the invention, the control unit displays the reservation frame display in which the reservation frame that can be reserved is increased based on the delivery time of the delivery reservation in the delivery destination area included in the delivery reservation request. Data for displaying the part is generated. Therefore, when there are many delivery reservations, the client terminal displays a reservation screen in which a reservation frame that can freely reserve a vehicle is newly added. Conversely, when there are few delivery reservations, no new reservation frame is displayed. For this reason, when there are few delivery reservations, a delivery reservation is performed with respect to the empty time of the vehicle which has already been reserved in part, Therefore A vehicle can be used efficiently. Furthermore, since information about the delivery time of the delivery that has already been reserved is displayed, it can be expected that the delivery reservation is selected so that the delivery times do not overlap while grasping the delivery time already reserved. Therefore, since the leveling of the delivery reservation can be expected, the vehicle can be used more efficiently.

According to the first, sixth, or seventh aspect of the present invention, the control unit calculates the reservation rate for the reservation frame in this area, and the reservation frame data generation unit calculates a reservation rate larger than a predetermined value. Increase the reservation frame. For this reason, a reservation screen with an increased reservation frame is displayed only when there are many delivery reservations based on the reservation rate, and a new reservation frame is not displayed when there are few delivery reservations based on the reservation rate. The leveling of reservations can be performed based on the above.

According to the second aspect of the present invention, when the control unit can make a reservation in the time zone before and after the extracted delivery reservation, the control unit can make the reservation only in the time zone before and after the already reserved delivery. Generate screen data. In this case, it is only possible to make a reservation that is continuous with the already reserved delivery. Therefore, since the vehicles are allocated so that the vehicles are continuously operated, the vehicles can be used efficiently.

According to the third aspect of the present invention, the control unit identifies the time required for the work associated with the delivery based on the type specifying data included in the delivery reservation request, and the time required for this work is determined before and after the delivery reservation. If it is smaller than the time zone, this time zone can be selected. For this reason, the control part can perform practical dispatch with no difficulty based on the time required for the work accompanying delivery.

According to the invention described in claim 4 , the control unit associates with the delivery identifier that specifies the delivery destination area, and stores the maximum number of vehicles that can operate in this area in the area development number data storage means. It is connected. When the reservation rate of the vehicle is larger than a predetermined value, the control unit increases the number of vehicles that can be reserved by one only when the maximum number of vehicles that can be operated is smaller than the planned number specified from the extracted delivery reservation. Multiple reservation slots are displayed. For this reason, when there is a limit to the number of vehicles that can be operated in advance, the vehicle can be allocated accordingly.

According to the invention described in claim 5 , the control unit associates with the delivery identifier of the inefficient area, and records the data relating to the specific time zone in which efficient delivery to this area is possible, and the inefficient area data storage means It is connected to the. When the specified delivery identifier is the delivery identifier of the inefficient area, the control unit executes the reservation only when the specific time zone of the inefficient area can be reserved. For this reason, in the inefficient area, a reservation is made only in a time zone in which more efficient delivery can be performed, so that delivery can be efficiently performed even in the inefficient area.

  ADVANTAGE OF THE INVENTION According to this invention, the vehicle for delivery can be utilized efficiently.

  Hereinafter, an embodiment embodying the present invention will be described with reference to FIGS. In the present embodiment, a description will be given of a vehicle allocation support system that schedules (distributes) a vehicle that transports an ordered product (such as a printing device) to a customer when the product is delivered to a customer.

  FIG. 1 is a schematic diagram of a system in the present embodiment. As shown in FIG. 1, in this embodiment, a client terminal 10 used for merchandise order processing is connected to an ordering system (not shown) and a delivery reservation system 20 via a network. The client terminal 10 is a computer terminal that includes a display, a keyboard, and a pointing device. The display displays an ordering screen for ordering goods, a delivery date / time reservation screen, which will be described later, and the like. The keyboard and pointing device are used when inputting information such as a product to be ordered or a delivery destination on the ordering screen, or designating a delivery time on the delivery date / time reservation screen.

  The delivery reservation system 20 executes delivery reservation based on the data received from the client terminal 10. The delivery reservation system 20 includes a control unit 21. The control unit 21 includes a CPU, a RAM, a ROM, and the like (not shown), and will be described later (delivery identifier identification stage, delivery reservation extraction stage, reservation frame data generation stage, screen data generation stage, transmission stage, and inefficient area reservation stage Etc.). Then, by executing the vehicle allocation support program for this purpose, the control unit 21 serves as a delivery identifier specifying unit, a delivery reservation extracting unit, a reservation frame data generating unit, a screen data generating unit, a transmitting unit, an inefficient area reservation unit, and the like. Function.

  Furthermore, the control unit 21 includes a reference data storage unit (not shown) that stores data relating to a calendar, a development reference value, an address code, and work required time. In the present embodiment, the reference data storage unit functions as work required time data storage means.

  Here, the development reference value is a value used when it is determined to increase a new reservation frame with respect to the existing reservation frame of the delivery vehicle. In this embodiment, when the existing reservation frame becomes 70%, a new reservation frame is set to be increased.

The address code is an area identifier that identifies a delivery area, and is assigned to a predetermined range of addresses that can be sent, for example, “XX city XX town”.
The work required time is the time required for work (for example, carry-in work, carry-in and installation work, etc.), and is determined for each work form (type specification).

  Further, the control unit 21 includes a corresponding area data storage unit 22, an inefficient area data storage unit 23 as an inefficient area data storage unit, an area expansion number data storage unit 24 as an area expansion number data storage unit, and a reservation data storage unit. Are connected to the delivery reservation data storage unit 25.

As shown in FIG. 2A, corresponding area data 220 for associating a large classification area code with a small classification area code is recorded in the corresponding area data storage unit 22. The corresponding area data 220 is registered before the delivery reservation system 20 is operated. In the present embodiment, in the corresponding area data 220, a plurality of small classification area codes are associated with the large classification area code.

  Corresponding area data 220 for specifying a range wider than the range specified by the small classification area code is recorded in the large classification area code data area. In the present embodiment, the large classification area code and the small classification area code are different area codes, and the area code can specify whether it is a large classification area code or a small classification area code.

  In the small classification area code data area, a code for specifying a range when the delivery destination area is divided into narrow areas is recorded. In the present embodiment, the address code described above is used as the small classification area code.

  As shown in FIG. 2B, inefficient area data storage unit 23 stores inefficient area data 230 related to the inefficient area. This inefficient area data 230 is recorded when an inefficient area is determined. The inefficient area data 230 includes data related to the inefficient area code and the setting start time.

  In the inefficient area code data area, data for specifying the inefficient area is recorded. This inefficiency area is an area that is far from the delivery center that is the starting point for dispatching and takes a long time for delivery.

  In the setting start time data area, data related to the reservation start time that can be set for the inefficient area is recorded. Delivery to the inefficient area can be set only from this setting start time, so that the delivery efficiency can be improved even in a long-distance inefficient area.

  In the area development number data storage unit 24, area development number data 240 relating to the area development number is recorded as shown in FIG. The area development number data 240 is recorded when the delivery amount is predicted in advance and the number of vehicles necessary for the prediction is determined. In this area expansion number data 240, data relating to the area code, date, and allowable number of expansions is recorded.

  In the area code data area, data relating to an identifier for specifying an area is recorded. In the present embodiment, the above-described major classification area code or minor classification area code is recorded in the area code area.

  Data for specifying a date is recorded in the date data area. In the present embodiment, since the same area development number data 240 is used on the same day every month, data specifying only “day” is used as the date / time data.

  In the permissible expansion number data area, data relating to the permissible expansion number in this area and date is recorded. The allowable number of expansions is the maximum number of reservation slots that can be displayed. In the present embodiment, since one reservation frame indicates the schedule of one delivery vehicle, the allowable number of deployments corresponds to the maximum number of vehicles that can be arranged. The allowable number of deployments may be set to an empirically reasonable number, or may be set from the number of vehicles that can be operated according to the day and the area.

  In the delivery reservation data storage unit 25, delivery reservation data 250 relating to the reserved delivery is recorded as shown in FIG. This delivery reservation data 250 is recorded every time a delivery reservation process described later is performed. The delivery reservation data 250 includes data relating to a reservation identifier, a reservation date, a scheduled delivery start time, a scheduled delivery end time, a reservation frame number, an address code, a delivery address, a customer identifier, a work form, and an orderer identifier. The

In the reservation identifier data area, data relating to an identifier for specifying each delivery reservation data 250 is recorded.
In the reservation date data area, data related to the date on which delivery is reserved in the delivery reservation data 250 is recorded.

In the delivery start time data area, data related to this delivery start time is recorded.
Data related to the scheduled end time of delivery is recorded in the scheduled delivery end time data area.

  In the reservation frame number data area, data indicating a reservation frame number indicating the schedule of the vehicle to be delivered is recorded. This reservation frame number indicates the number of the vehicle on which the schedule is planned. For this reason, the number of vehicles already planned can be specified from the maximum number of reservation frame numbers.

In the address code data area, the address code of the delivery destination of this delivery is recorded.
In the delivery address data area, data relating to the delivery address of this delivery is recorded.
In the customer identifier data area, data relating to an identifier for specifying a customer as a delivery destination of this delivery is recorded.

In the work form data area, data relating to the form of work performed at the delivery destination is recorded.
In the orderer identifier data area, data for specifying the orderer (person in charge) who made this delivery reservation is recorded.

  Next, processing of the delivery reservation system 20 will be described with reference to FIGS. In this embodiment, it is assumed that there is no time designation from the customer. Here, FIG. 4 and FIG. 5 are flowcharts showing the processing procedure of the reservation screen display processing.

  When receiving an order for a product from a customer, the person in charge inputs order information using the client terminal 10. Specifically, the person in charge first connects the client terminal 10 to the ordering system. The ordering system transmits ordering screen data to the client terminal 10 and displays the ordering screen on the display. This ordering screen includes an input field for inputting data relating to customer information, delivery destination information, and orderer information, and a delivery date / time reservation button.

  Here, the person in charge inputs the customer name, address, or customer identifier on the ordering screen as customer information. Further, as the delivery destination information, the delivery destination address, address, contact address, desired delivery date, work mode, and the like based on the request of the customer are input on the ordering screen. Then, as the orderer information, the department or name of the person in charge responsible for this ordering or the person-in-charge identifier is input to the ordering screen.

  When the person in charge finishes inputting the information, the person in charge selects a delivery date / time reservation button on the ordering screen to make a delivery reservation. Accordingly, the client terminal 10 transmits a delivery reservation request to the delivery reservation system 20 using the customer information, the delivery destination information, and the orderer information input on the ordering screen. This delivery reservation request includes customer information, delivery destination information, and orderer information.

Thereby, the control part 21 of the delivery reservation system 20 which received the delivery reservation request acquires the data regarding a work form, a delivery destination, and a delivery date (step S1-1).
And the control part 21 acquires work required time (step S1-2). Specifically, the control unit 21 acquires the required work time corresponding to the acquired work mode from the reference data storage unit.

  Next, the control part 21 acquires the address code of a delivery destination (step S1-3). Specifically, the control unit 21 acquires an address code corresponding to the acquired delivery address from the reference data storage unit.

  And the control part 21 judges whether the small classification is set based on the acquired delivery date (step S1-4). Specifically, the control unit 21 uses the acquired address code as an area code, and whether the area expansion number data 240 including the date corresponding to the acquired number of days of delivery is recorded in the area expansion number data storage unit 24. Judge whether or not.

  In this case, when the small classification is set (in the case of “YES” in step S1-4), the control unit 21 thereafter uses the small classification area code as the target area code.

  On the other hand, when the small classification is not set (in the case of “NO” in step S1-4), the control unit 21 executes an area code conversion process (step S1-5). Specifically, the control unit 21 acquires the corresponding area data 220 having the address code as the small classification area code from the corresponding area data storage unit 22 and specifies the large classification area code included in the corresponding area data 220. . Thereafter, the control unit 21 uses the large classification area code as the target area code.

  Next, the control unit 21 acquires reserved information for the delivery destination area (step S1-6). Specifically, when the target area code is a small classification area code, the control unit 21 uses the target area code as an address code and the delivery reservation data 250 having the delivery date as a reservation date. 25. When the target area code is a major classification area code, the control unit 21 delivers delivery reservation data 250 having all minor classification area codes included in the corresponding area data 220 of the major classification area code as address codes. Obtained from the reservation data storage unit 25.

  Next, the control unit 21 determines whether or not there is already a reservation in the area associated with the delivery destination address code (step S1-7). At this time, the control unit 21 determines whether or not the reserved information of the delivery destination area has been acquired (step S1-6). Specifically, the control unit 21 determines that there is already a reservation when there is delivery reservation data 250 including the address code of the small classification area code and including the delivery date of delivery for making a reservation.

  Here, when there is no reservation (in the case of “NO” in Step S1-7), the control unit 21 determines whether or not the delivery destination is an inefficient area (Step S1-8). Here, when the small classification area code is used as the target area code, the control unit 21 determines whether or not the address code of the delivery destination is registered in the inefficient area data storage unit 23 as the inefficient area code. . If this small classification area code is registered, it is determined that the area is an inefficient area. When a large classification area code is used as the target area code, the control unit 21 uses the inefficient area data storage unit 23 as at least one of the small classification area codes associated with the large classification area code as an inefficient area code. It is determined whether or not it is registered. When such an area code is registered, it is determined that the area is an inefficient area.

When the delivery destination is not the inefficient area (in the case of “NO” in step S1-8), the control unit 21 executes the unlocking process for the entire time (step S1-9). Specifically, the control unit 21 generates reservation frame display data in which all time zones in the reservation frame are selectable.

  On the other hand, when the delivery destination is an inefficient area (in the case of “YES” in step S1-8), the control unit 21 executes a lock release process for a settable time zone (step S1-10). Specifically, the control unit 21 acquires the setting start time of the inefficient area data 230. And the control part 21 produces | generates the reservation frame display data which performed the lock release process which makes it the state which can select only the time slot | zone corresponding to this setting start time. In this case, the control unit 21 displays the delivery reservation data 250 having the same reservation frame number as a reservation in the same frame.

  And the control part 21 performs the display process of a reservation table (step S1-11). Specifically, the control unit 21 generates reservation screen display data including the generated reservation frame display data and information display data for displaying customer information, delivery destination information, and orderer information, and transmits the reservation screen display data to the client terminal 10. To do.

  The client terminal 10 displays a delivery date / time reservation screen 600 shown in FIG. 6 on the display based on the received reservation screen display data. On this delivery date / time reservation screen 600, delivery destination information including customer information and delivery destination information, orderer information regarding the person in charge, a reservation frame display unit 700, and a registration button are displayed. In addition, the delivery date / time reservation screen 600 of FIG. 6 displays a reservation frame display portion 700 when the lock is released for all time. It should be noted that the time frame displayed in the rectangular thick frame input field in the reservation frame display unit 700 indicates that it can be selected. In this case, the person in charge can freely select the scheduled delivery start time for the ordered product.

  On the other hand, when there is already a reservation (in the case of “YES” in step S1-7), the control unit 21 executes a lock release process for the required time around the reservation (step S2-1). Specifically, the control unit 21 specifies a reserved time zone in the acquired delivery area. And the control part 21 specifies the time slot | zone when the time corresponding to the work required time acquired by step S1-2 is vacant in the time adjacent to the already reserved time slot | zone. Then, reservation frame display data in which only the frame of this time period can be selected is generated.

  Next, the control unit 21 executes a reservation rate calculation process (step S2-2). Specifically, the control unit 21 calculates a value (reservation rate) obtained by dividing the reserved time by the dispatch time (delivery time set by the reservation frame). In this case, when there are a plurality of dispatches in the same area code, the reservation rate is calculated using the reserved total time and the total operation time of the dispatches operating on that day.

  And the control part 21 compares the calculated reservation rate with the expansion | deployment reference value currently recorded on the reference | standard data storage part (step S2-3). As a result of the comparison, if the reservation rate is equal to or less than the development reference value (“NO” in step S2-3), the control unit 21 displays the reservation table in the same manner as in step S1-11 (step S2). -9). In this case, a reservation frame display unit 750 shown in FIG. 7A is displayed on the delivery date / time reservation screen 600 displayed on the display of the client terminal 10. In the reservation frame display section 750, a star-shaped icon is displayed in the reserved time zone, and a selectable rectangular thick frame input field is displayed in the reserved time zone. Since the reservation frame display unit 750 displays a case where the time required for delivery for making a reservation is 1 hour, the available time slot is displayed in units of 1 hour. In addition, as shown in FIG. 7A, since reservations have already been made at 10:00 and 15:00, the surrounding 9:00, 11:00, 14:00 and 16:00 are displayed as available time slots. .

On the other hand, when the reservation rate is larger than the expansion reference value (“YES” in step S2-3), the control unit 21 determines whether or not a new reservation frame can be expanded (step S2-4).
). Specifically, the control unit 21 compares the maximum reservation frame number of the acquired delivery reservation data 250 with the allowable expansion number of the specified area expansion number data 240.

  When the maximum value of the reservation frame number is smaller than the allowable number of expansions (in the case of “YES” in step S2-4), the control unit 21 executes a new reservation frame expansion process (step S2-5). . Specifically, the control unit 21 generates data to be displayed by adding one reservation frame indicating delivery of this area. For example, in the reservation frame display unit 800 of FIG. 7B, only one reservation frame for the A area is displayed, and the maximum value of the reservation frame number is one. Here, when this new reservation frame expansion process is performed for the A district on this reservation date, a reservation frame display unit 850 including two reservation frames increased by one is displayed. The That is, by this new reservation frame expansion process, it is possible to increase the number of vehicles operating on the delivery date of the area and to specify the time for the reservation frame indicating the increased number of vehicles.

  In this case, the control unit 21 determines whether or not the delivery destination is an inefficient area as in S1-8 (step S2-6). When the delivery destination is not the inefficient area (in the case of “NO” in step S2-6), the control unit 21 executes the unlocking process for the entire time (step S2-7). In this case, the control unit 21 generates reservation frame display data in which all the time slots in the newly increased reservation frame can be selected. On the other hand, when the delivery destination is an inefficient area (in the case of “YES” in step S2-6), the control unit 21 executes a lock release process for a settable time zone (step S2-8). Specifically, the control unit 21 acquires the setting start time of the acquired inefficient area data 230, and in a newly increased reservation frame, only the time zone corresponding to the acquired setting start time can be selected. Generated reservation frame display data.

  Then, similarly to step S1-11, the control unit 21 executes the reservation table display process (step S2-9). In this case, the delivery date / time reservation screen 600 displayed on the display of the client terminal 10 displays A reservation frame display portion 850 shown in FIG. 7B is displayed. Also in the reservation frame display unit 850, a star icon is displayed in the reserved time zone, and a selectable rectangular thick frame input field is displayed in the available time zone. In this reservation frame display unit 850, if the required time for making a reservation is longer than 1 hour, the frame above the A area is displayed in a state where it cannot be selected.

  On the other hand, if the maximum value of the reservation frame number is the same as the allowable number of expansions, the reservation table is displayed (step S2-9), indicating that expansion is impossible ("NO" in step S2-4). Specifically, the control unit 21 generates reservation frame display data for displaying a reservation frame display unit in which reservations are arranged based on the reservation frame number of the acquired delivery reservation data 250 without increasing the reservation frame. To do. And the control part 21 produces | generates reservation screen display data from the produced | generated reservation frame display data, transmits to the client terminal 10, and displays the delivery date reservation screen 600 on a display.

  As described above, the delivery date / time reservation screen 600 including the reservation frame display portions 700, 750, 800, and 850 for the delivery destination area on the delivery reservation date is displayed on the display of the client terminal 10. Therefore, the person in charge selects the delivery time of the reservation frame displayed so as to be selectable.

  Thereafter, when the person in charge selects the registration button on the delivery date / time reservation screen 600, the client terminal 10 transmits a reservation registration request to the delivery reservation system 20. This reservation registration request includes data relating to the delivery destination information and orderer information displayed on the delivery date and time reservation screen 600, and the delivery time and reservation frame number of the designated reservation frame.

The control unit 21 of the delivery reservation system 20 assigns a reservation identifier to the acquired data. Then, the control unit 21 determines the reservation identifier, the reservation date corresponding to the received delivery date, the scheduled delivery start time and the scheduled delivery end time based on the delivery time, the reservation frame number corresponding to the designated reservation frame, the delivery destination Delivery reservation data 250 including data relating to the address code, delivery address, customer identifier, work mode and orderer identifier is recorded in the delivery reservation data storage unit 25. Then, the delivery reservation system 20 transmits the reservation identifier of the recorded delivery reservation data 250 to the client terminal 10 to notify that the registration process has been performed.

  Thus, the delivery reservation process is completed. Thereafter, when it is a predetermined day before the reservation date (for example, two days before), the control unit 21 executes a reservation determination process. Specifically, the control unit 21 extracts the delivery reservation data 250 on the reservation date from the delivery reservation data storage unit 25, and based on the delivery reservation data 250, an operator who is present at the time of dispatch arrangement or at the time of delivery, etc. Instruct to contact.

According to this embodiment, the following effects can be obtained.
-In this embodiment, the control part 21 of the delivery reservation system 20 is connected to the delivery reservation data storage part 25 in which the delivery reservation data 250 regarding the reserved delivery is recorded. The delivery reservation data 250 includes a scheduled delivery start time and a scheduled delivery end time, a reservation frame number, and a delivery destination address code. The control unit 21 that has received the delivery reservation request acquires the address code of the delivery destination (step S1-3), and acquires the reserved information of the delivery destination area based on the address code (step S1-6). . Then, the control unit 21 calculates the reservation rate (step S2-2), and when the reservation rate is larger than the expansion reference value and the maximum value of the reservation frame number is smaller than the allowable expansion number (in step S2-4 “ In the case of “YES”, a new reservation frame expanding process is executed (step S2-5). As a result, the control unit 21 generates data to be displayed by adding one reservation frame indicating delivery of this area. In this embodiment, since one reservation frame indicates the schedule of one delivery vehicle, the number of vehicles operating on the delivery date of this area is increased by one, and the reservation frame indicating the increased vehicle schedule is timed. Can be specified. On the contrary, a new reservation frame is not displayed in a state where there are few reservations for vehicles already scheduled. For this reason, since the delivery reservation is made for the free time of the vehicle that has already been partially reserved, the vehicle can be used efficiently.

  In the present embodiment, when the control unit 21 executes the reservation table display process (step S2-9), the reservation frame display unit 750 included in the delivery date / time reservation screen 600 displayed on the display of the client terminal 10 is displayed. In 800 and 850, a star icon is displayed in the reserved time zone. For this reason, the person in charge can select a new delivery time so as not to overlap the delivery time while grasping the delivery time already reserved. Therefore, since it can be expected that the delivery time is specified on average, the vehicle can be used more efficiently.

In the present embodiment, when there is already a reservation (in the case of “YES” in step S1-7), the control unit 21 executes a lock release process for the required time around the reservation (step S2-1). . Here, in the time adjacent to the star icon that displays the already reserved time zone, the control unit 21 can select only the time zone frame in which the time corresponding to the work required time is vacant. Reservation frame display data is generated. And the control part 21 produces | generates the reservation screen display data containing this reservation frame display data, transmits to the client terminal 10, and displays a reservation table (step S2-9). This allows the person in charge to
You can only make reservations that are contiguous with delivery that has already been reserved. Therefore, since the vehicles are allocated so that the vehicles are continuously operated, the vehicles can be used efficiently.

-In this embodiment, the control part 21 is provided with the reference | standard data memory | storage part which memorize | stores the data regarding the work required time etc. determined for every work form. The control unit 21 obtains the required work time according to the work form from the reference data storage unit (step S1-2). If there is already a reservation (in the case of “YES” in step S1-7), the reservation is made. A lock release process for the required time around is executed (step S2-1). At this time, the control part 21 specifies the time slot | zone when the time corresponding to the work required time acquired by step S1-2 is vacant in the time adjacent to the already reserved time slot | zone. And the reservation frame display data which made the state which can select only the frame of this time slot | zone are produced | generated. For this reason, the control part 21 can make reservation of the vehicle which can be actually reserved based on the time required for the work accompanying delivery.

  In the present embodiment, the control unit 21 is connected to the area expansion number data storage unit 24 that records the allowable expansion number. The allowable number of expansions is the maximum number of reservation frames that can be displayed, and corresponds to the maximum number of vehicles that can be arranged. When the reservation rate is larger than the expansion reference value and the maximum value of the reservation frame number is smaller than the allowable number of expansions (in the case of “YES” in step S2-4), the control unit 21 A reservation frame expansion process is executed (step S2-5). Here, when there is a limit on the number of vehicles that can be operated in advance, such as when the allowable number of deployments is set to a value based on the number of vehicles that can be operated, it is possible to perform vehicle allocation accordingly.

  In the present embodiment, the area expansion number data storage unit 24 records the allowable expansion number in the area and date. For this reason, even in the same area, when there is a busy period depending on the day, the vehicle can be allocated using a number of vehicles that can cope with this busy period.

  In the present embodiment, the control unit 21 is connected to the inefficient area data storage unit 23 in which the setting start time of the inefficient area is recorded. When there is no reservation (in the case of “NO” in step S1-7) or when a new reservation frame expansion process is executed (step S2-5), the control unit 21 determines whether this delivery destination is an inefficient area. It is determined whether or not (steps S1-8, S2-6). Here, when the delivery destination is an inefficient area (in the case of “YES” in steps S1-8 and S2-6), the control unit 21 executes a lock release process for a settable time zone (step S1). -10, S2-8). Specifically, the control unit 21 acquires the setting start time of the acquired inefficient area data 230, and selects only the time zone corresponding to the acquired setting start time in this reservation frame or a newly increased reservation frame. Reservation frame display data in a possible state is generated. For this reason, in the inefficient area, a reservation is made only in a time zone in which more efficient delivery can be performed, so that delivery can be efficiently performed even in the inefficient area.

Moreover, you may change the said embodiment as follows.
In the above embodiment, the corresponding area data 220 in which a plurality of small classification area codes are associated with the large classification area code is recorded in the corresponding area data storage section 22 to which the control section 21 is connected. In this way, not only the two classifications, the major classification and the minor classification, but also a more gradual classification, for example, when a middle classification is added. In this case, a first classification data storage unit that records a plurality of medium classification area codes associated with the large classification area code, and a second classification data storage that records a plurality of small classification area codes associated with the medium classification area code. May be provided.

In the above embodiment, when the reservation rate is larger than the expansion reference value (when “YES” in step S2-3), the control unit 21 has a range in which the maximum value of the reservation frame number is smaller than the allowable number of expansions. Then, a new reservation frame expansion process is executed (step S2-5). The process for developing a new reservation frame is not limited to this, and may be executed based on conditions other than the reservation rate. In this case, the delivery reservation system 20 is provided with a condition data storage unit in which expansion condition data for increasing the reservation frame is stored in advance. In the reservation screen display process, when there is already a reservation (when “YES” in step S1-7), the control unit 21 acquires data on the current reservation status from the delivery reservation data storage unit 25, The expansion condition data recorded in the condition data storage unit is compared. Here, when the current reservation status matches the expansion condition, the control unit 21 executes a process of increasing the reservation frame. For example, it is assumed that there are 10 time frames in one reservation frame, and “reservation of time frames of a predetermined number (for example,“ 5 ”) or more” is stored as the expansion condition data. In this case, the control unit 21 calculates the current reservation status (the number of time frames filled by the reservation) based on the delivery reservation data 250 and compares it with a predetermined number recorded as the development condition. When the number of already reserved time frames is greater than or equal to the predetermined number, the control unit 21 increases and displays a new reservation frame.

  In the above embodiment, in the new reservation frame expansion process (step S2-5), the control unit 21 generates data to be displayed by increasing the reservation frame indicating delivery of this area by one. Here, the number of reservation frames to be increased in the new reservation frame expansion process (step S2-5) is not limited to one. More specifically, the condition data storage unit stores data on conditions for increasing the reservation frame and data on how to increase the reservation frame. For example, “the number of reservation slots to be increased” is recorded as a method of increasing the reservation slots for the condition “a predetermined reservation rate is reached before a predetermined period from the reservation date”. Here, if the predetermined reservation rate is reached one month or more before the reservation date, the reservation frame is increased by two. If the reservation date is within one month, the reservation frame is increased by one. May be.

  In the above embodiment, the area expansion number data 240 recorded in the area expansion number data storage unit 24 is set for each area and for each day. Not limited to this, the area development number data 240 may be set for each day of the week or each year, month, and day. In addition, the area development number data 240 may be stored as two data: the area development number data 240 that is normally used and the area development number data 240 that is used on a special day. Specifically, the control unit 21 includes first expansion number data storage means for recording the allowable expansion number for each area that is normally used, and second expansion number data storage means for each area and by date. When the delivery date is specified, the control unit 21 extracts the area development number data 240 specified by the date corresponding to this date and the delivery destination area from the second development number data storage unit. If extraction is possible, the area development number data 240 is used. If extraction is not possible, the control unit 21 uses the first development number data 240 as the area development number data 240 associated with the delivery destination area. Obtain from storage means. Thereby, the vehicle which can be arrange | positioned according to various conditions can be prepared.

  In the above embodiment, the case where there is no instruction for delivery time from the customer has been described. However, the present invention is not limited to this, and it may be used together when a delivery time is instructed by a customer. Specifically, the ordering system transmits ordering screen data including a customer time designation field to the client terminal 10. The client terminal displays an ordering screen including a customer time designation field. Here, when the delivery time is designated by the customer, the person in charge of the client terminal 10 acquires the inputted customer information, delivery destination information, orderer information, and the designated delivery time, and delivers them. It transmits to the reservation system 20. The control unit 21 of the delivery reservation system 20 assigns a reservation identifier based on the acquired data, generates delivery reservation data 250, and records it in the delivery reservation data storage unit 25. In this case, the delivery reservation data 250 may include data for recording a flag indicating that the customer has specified the time. If there is another delivery in the same area as this delivery after the time designation from this customer, the vehicle corresponding to the time designation can be used for another delivery. For this reason, reservation time is averaged and the utilization efficiency of a vehicle can be improved.

1 is a schematic diagram of a system in an embodiment. It is explanatory drawing explaining the structure of the data of a data storage part, (a) is a corresponding area data storage part, (b) is an inefficient area data storage part, (c) is an area expansion number data storage part. Explanatory drawing of the data recorded on the delivery reservation data storage part. The flowchart for demonstrating the process sequence of the first half of a reservation screen display process. The flowchart for demonstrating the process sequence of the second half of a reservation screen display process. Explanatory drawing of a delivery date reservation screen. It is explanatory drawing of a reservation frame display part, (a) shows the case where unlocking is performed only for the required time around the reservation, and (b) shows the case where a new reservation frame is developed.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 10 ... Client terminal, 20 ... Delivery reservation system as a dispatch support system, 21 ... Control part, 23 ... Inefficient area data storage part as inefficient area data storage means, 24 ... Area development as area expansion number data storage means Number data storage unit, 25... Delivery reservation data storage unit as reservation data storage means, 700, 750, 800, 850... Reservation frame display unit.

Claims (7)

A reservation data storage means for recording data relating to a delivery reservation including a delivery time with respect to a reservation frame for setting a schedule of a delivery vehicle in association with an area identifier for specifying a delivery destination area, and a client terminal. A control unit that provides support for dispatch operation plans,
The control unit is
A delivery identifier specifying means for specifying an area identifier of a delivery destination included in the delivery reservation request received from the client terminal;
A delivery reservation extracting means for extracting a delivery reservation including the identified area identifier from the reservation data storage means;
A reservation rate for the reservation frame in this area is calculated, and if this reservation rate is larger than a predetermined value, a reservation frame display unit with an increased reservation frame that can be reserved is displayed based on the delivery time of the extracted delivery reservation. Reservation frame data generating means for generating data for
Screen data generating means for generating reservation screen data including information related to the delivery time of the reserved reservation display section and the extracted delivery reservation; and transmission means for transmitting the data of the reservation screen to a client terminal. A vehicle allocation support system. If the screen data generating means can make reservations in the time zone before and after the delivery reservation extracted by the delivery reservation extracting means, the data of the reservation screen that can select only the time zone before and after the delivery reservation. The vehicle allocation support system according to claim 1 , wherein: The delivery reservation request includes type specifying data for specifying the type of work associated with delivery,
The control unit is further connected to work required time data storage means for recording data of work required time related to the required time according to the type of work,
The screen data generation means identifies the time required for the work associated with the delivery from the data of the work required time based on the received data specifying the type of work of the delivery reservation, and the time required for the work is 3. The vehicle allocation support system according to claim 2 , wherein the time zone can be selected when the time zone is smaller than the time zone before and after the delivery reservation. The delivery reservation includes data specifying the planned number of vehicles already scheduled to operate in association with the area identifier,
The control unit is further connected to an area development number data storage means that records the maximum number of vehicles that can be operated with respect to this area in association with a delivery identifier that identifies the area of the delivery destination,
If the reservation rate of the vehicle is larger than a predetermined value, the reservation frame data generating means extracts the maximum number of vehicles that can be operated based on the specified delivery identifier from the area development number data storage means, and this maximum number 2. The data for displaying the reservation frame display unit in which the reservation frame that can be reserved is increased by one is generated only when the number is less than the planned number specified from the extracted delivery reservation. The vehicle allocation support system according to any one of to 3 . The control unit is connected to an inefficient area data storage unit that records data relating to a specific time zone in which efficient delivery to this area is possible in association with the delivery identifier of the inefficient area,
When the delivery identifier specified by the delivery identifier specifying unit is a delivery identifier of an inefficient area, the control unit acquires a specific time zone of the inefficient area from the inefficient area data storage unit, and The vehicle allocation support system according to any one of claims 1 to 4 , further comprising inefficient area reservation means for accepting a delivery reservation only when a specific time slot can be reserved. A reservation data storage means for recording data relating to a delivery reservation including a delivery time with respect to a reservation frame for setting a schedule of a delivery vehicle in association with an area identifier for specifying a delivery destination area, and a client terminal. Using the control unit to support the dispatch plan of the dispatch,
The control unit is
A delivery identifier specifying stage for specifying an area identifier of a delivery destination included in the delivery reservation request received from the client terminal;
A delivery reservation extraction step of extracting a delivery reservation including the identified area identifier from the reservation data storage means;
A reservation rate for the reservation frame in this area is calculated, and if this reservation rate is larger than a predetermined value, a reservation frame display unit with an increased reservation frame that can be reserved is displayed based on the delivery time of the extracted delivery reservation. Reservation frame data generation stage, which generates data for
Executing a screen data generation step of generating data of a reservation screen including information related to a delivery time of the reservation frame display section and the extracted delivery reservation; and a transmission step of transmitting the data of the reservation screen to a client terminal. A vehicle allocation support method. A reservation data storage means for recording data relating to a delivery reservation including a delivery time with respect to a reservation frame for setting a schedule of a delivery vehicle in association with an area identifier for specifying a delivery destination area, and a client terminal. A program that uses a control unit to support the dispatch plan of a vehicle allocation,
The control unit
A delivery identifier specifying means for specifying an area identifier of a delivery destination included in the delivery reservation request received from the client terminal;
A delivery reservation extracting means for extracting a delivery reservation including the identified area identifier from the reservation data storage means;
A reservation rate for the reservation frame in this area is calculated, and if this reservation rate is larger than a predetermined value, a reservation frame display unit with an increased reservation frame that can be reserved is displayed based on the delivery time of the extracted delivery reservation. Reservation frame data generating means for generating data for
A screen data generating unit that generates data of a reservation screen including information related to a delivery time of the reserved reservation display unit and the extracted delivery reservation, and a transmission unit that transmits the data of the reservation screen to a client terminal. A vehicle allocation support program.

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