JP5037869B2 - Disposal processing management device, disposal processing management method, and disposal processing management program - Google Patents

Description

  The present invention is used in a medical institution or the like, mainly for the purpose of optimizing waste discharge work, a waste treatment management apparatus, a waste treatment management method, and a waste treatment management for managing information related to waste discharge work Regarding the program.

  In recent years, the cost (disposal cost) required for the waste discharge operation of each company tends to increase in accordance with the mandatory collection of waste and the charge / raising of the waste disposal fee. For this reason, in order to reduce the disposal cost, each company has a problem of improving the discharge operation such as the efficiency and optimization of the waste discharge operation, and this is not an exception in medical institutions such as hospitals.

  Therefore, for example, a weighing means for weighing the waste is provided, and information (weighing data) on the weight of the waste weighed by the weighing means is accumulated in a database or a storage file, and the accumulated weighing data is aggregated. A waste management apparatus capable of performing the above is disclosed (for example, see Patent Document 1 below).

  According to such a waste management device, for example, the total amount of waste discharged in a predetermined period is calculated by a user (for example, a person in charge of the discharge business or the discharge business by using the aggregate data output from the waste management device. The person in charge of the business improvement team that promotes improvement) Further, the user can determine whether or not the discharge work is properly performed, for example, by comparing the total data with predetermined reference data.

Japanese Patent Laid-Open No. 10-202237

  However, in the prior art described in Patent Document 1, the user performs most of the analysis work necessary for business improvement, such as business suitability, problems, factors, and improvement measures in the discharge business, based on the aggregated data. As a result, it took time and effort to improve the emission business, and there were problems such as being unable to find an appropriate improvement measure.

  The present invention eliminates the problems caused by the prior art described above, and can efficiently and surely encourage the person in charge of the discharge operation to improve the operation. An object of the present invention is to provide a disposal processing management apparatus, a disposal processing management method, and a disposal processing management program that can be realized.

  In order to solve the above-described problems and achieve the object, the waste processing management apparatus according to the present invention acquires container information for acquiring information on a waste container in which predetermined waste is stored (hereinafter referred to as “container information”). Obtaining means, weight information obtaining means for obtaining information on the weight of waste stored in the waste container (hereinafter referred to as “weight information”), weight information obtained by the weight information obtaining means, Recording means for recording on a predetermined recording medium in association with the container information acquired by the container information acquisition means, and the cost for discharging the predetermined waste based on the information recorded on the predetermined recording medium And a problem determination means for determining a problem related to environmental load, and a problem output means for outputting information on the result determined by the problem determination means. Characterized in that was.

  In addition, a waste processing management apparatus according to the present invention relates to container information acquisition means for acquiring information (hereinafter referred to as “container information”) related to a waste container in which predetermined waste is stored, and to the volume of the waste container. Volume information acquisition means for acquiring information (hereinafter referred to as “volume information”), weight information acquisition means for acquiring information on the weight of waste stored in the waste container (hereinafter referred to as “weight information”), Calculating means for calculating the density of the waste stored in the waste container based on the volume information acquired by the volume information acquisition means and the weight information acquired by the weight information acquisition means; The container obtained by the container information obtaining unit includes the weight information obtained by the weight information obtaining unit and the information on the density of the waste calculated by the calculating unit. Based on information recorded on a predetermined recording medium in association with the information and information recorded on the predetermined recording medium, a problem relating to cost and environmental load in the discharge operation of the predetermined waste is determined. The apparatus includes a problem determination unit and a problem output unit that outputs information related to the result determined by the problem determination unit.

  The disposal management apparatus according to the present invention is characterized in that, in the above-described invention, the predetermined waste is a medical waste.

  The disposal management apparatus according to the present invention is characterized in that, in the above-described invention, the problem determination means periodically determines a problem related to a cost and an environmental load in the discharge operation of the predetermined waste. Features.

  Further, in the above-described invention, the waste processing management apparatus according to the present invention is based on the result determined by the problem determining means, and the problem related to the cost and environmental load in the predetermined waste discharge operation. It further comprises a factor determining means for determining a factor, and a factor output means for outputting information relating to the result determined by the factor determining means.

  The disposal management apparatus according to the present invention further includes answer information acquisition means for acquiring information related to an answer to a question to a predetermined person (hereinafter referred to as “answer information”) in the invention described above, Based on the result determined by the problem determination unit and the response information acquired by the response information acquisition unit, the factor determination unit determines the cost and environmental load in the predetermined waste discharge operation. It is characterized by determining a factor.

  Further, in the discard processing management apparatus according to the present invention, in the invention described above, the response information acquisition means receives the response information input using a WEB browser in a predetermined information terminal device. It is obtained from a predetermined information terminal device via the Internet.

  The disposal management apparatus according to the present invention is an improvement on the cost and environmental load problems in the predetermined waste discharge operation based on the result determined by the factor determination means in the above-described invention. An improvement measure determining means for determining a measure and an improvement measure output means for outputting information relating to the result determined by the improvement measure determining means.

  Further, in the above-described invention, the disposal management apparatus according to the present invention is characterized in that the improvement measure output means sends an e-mail including information on the result determined by the improvement measure determination means to a predetermined information terminal device. Is transmitted via the Internet.

  The disposal management apparatus according to the present invention further comprises a reading means for reading container information from an RFID (Radio Frequency ID) tag provided on the waste container in the invention described above, wherein the container information acquisition is performed. The means is characterized in that the container information read by the reading means is acquired.

  The waste treatment management apparatus according to the present invention further comprises a weighing means for weighing the waste stored in the waste container in the invention described above, wherein the weight information acquisition means is the weighing means. Information on the weight of the waste measured by is acquired.

  In addition, a waste processing management method according to the present invention includes a container information acquisition step of acquiring information (hereinafter referred to as “container information”) related to a waste container in which predetermined waste is stored, and the waste container stored in the waste container. The weight information acquisition step for acquiring information on the weight of the waste (hereinafter referred to as “weight information”), and the weight information acquired by the weight information acquisition step into the container information acquired by the container information acquisition step. A problem of determining a problem relating to the cost and environmental load in the discharge operation of the predetermined waste based on the recording step of associating and recording on the predetermined recording medium, and information recorded on the predetermined recording medium It includes a determination step and a problem output step of outputting information on the result determined in the problem determination step.

  Further, the waste treatment management method according to the present invention relates to a container information acquisition step for acquiring information (hereinafter referred to as “container information”) related to a waste container in which predetermined waste is stored, and a volume of the waste container. A volume information acquisition step for acquiring information (hereinafter referred to as “volume information”), and a weight information acquisition step for acquiring information regarding the weight of waste stored in the waste container (hereinafter referred to as “weight information”); Calculating the density of the waste stored in the waste container based on the volume information acquired by the volume information acquisition step and the weight information acquired by the weight information acquisition step; The container acquired by the container information acquisition step with the weight information acquired by the weight information acquisition step and the information regarding the density of the waste calculated by the calculation step Based on the recording process for recording on a predetermined recording medium in association with the information and the information recorded on the predetermined recording medium, the problem relating to the cost and environmental load in the discharge operation of the predetermined waste is determined. It includes a problem determination step and a problem output step of outputting information related to the result determined by the problem determination step.

  In addition, a waste processing management program according to the present invention includes a container information acquisition step for acquiring information (hereinafter referred to as “container information”) related to a waste container in which predetermined waste is stored, and stored in the waste container. The weight information acquisition step for acquiring information on the weight of the waste (hereinafter referred to as “weight information”), and the weight information acquired by the weight information acquisition step into the container information acquired by the container information acquisition step. A problem of determining a problem relating to the cost and environmental load in the discharge operation of the predetermined waste based on the recording step of associating and recording on the predetermined recording medium, and information recorded on the predetermined recording medium A disposal processing management method including a determination step and a problem output step for outputting information on the result determined in the problem determination step Characterized in that to execute the data.

  In addition, a waste processing management program according to the present invention relates to a container information acquisition step for acquiring information (hereinafter referred to as “container information”) related to a waste container in which predetermined waste is stored, and a volume of the waste container. A volume information acquisition step for acquiring information (hereinafter referred to as “volume information”), and a weight information acquisition step for acquiring information regarding the weight of waste stored in the waste container (hereinafter referred to as “weight information”); Calculating the density of the waste stored in the waste container based on the volume information acquired by the volume information acquisition step and the weight information acquired by the weight information acquisition step; The weight information acquired by the weight information acquisition step and the information on the density of the waste calculated by the calculation step are acquired by the container information acquisition step. Based on the recording process for recording on a predetermined recording medium in association with the container information and the information recorded on the predetermined recording medium, the problem regarding the cost and environmental load in the discharge operation of the predetermined waste is determined. And a problem output step of outputting information relating to a result determined by the problem determination step.

  According to the present invention, it is possible to efficiently and surely determine the problems, factors, and improvement measures in the waste discharge operation and output the information on the results without causing the user to spend time and effort. In addition, the disposal management device, the disposal management method, and the disposal management that can encourage the person in charge of the emission business to improve the business, and can optimize and improve the efficiency of the emission business in the company. There is an effect that a program can be obtained.

  With reference to the accompanying drawings, a preferred embodiment of a disposal processing management apparatus, a disposal processing management method, and a disposal processing management program according to the present invention is a medical waste discharge operation performed by a medical institution such as a hospital. Will be described in detail as an example.

(Outline of disposal processing management)
First, an outline of a disposal processing management process executed by a disposal processing management apparatus, a disposal processing management method, and a disposal processing management program according to an embodiment of the present invention will be described. FIG. 1 is an explanatory diagram showing an outline of a disposal processing management process executed by a disposal processing management apparatus, a disposal processing management method, and a disposal processing management program according to this embodiment of the present invention.

  In FIG. 1, (1) First, waste (medical waste) such as a syringe and a liquid container is discharged from a medical site. Here, the waste is stored in a waste container separated for each processing category such as plastic, bottle, infectious, and non-infectious, and then discharged. This waste container is affixed with an RFID tag in which information about the waste container (for example, waste container ID, discharge company name, discharge section, processing category, etc., hereinafter referred to as “container information”) is recorded. ing.

  (2) Next, in the waste collection site, the weight of the waste is weighed by a predetermined weighing machine. (3) Further, the weight of the waste is weighed, and the container information is read from the RFID tag attached to the waste container by an R / W (reader / writer) provided in the weighing machine.

  (4) Next, information about the weight of the weighed waste (hereinafter referred to as “weight information”) and container information are transmitted to the server. (5) In the server that has received such weight information and container information, the weight information and container information are stored in a database or the like. (6) Based on information such as weight information and container information stored in the database. Analyzes are performed regularly.

  (7) From the server, information on the problem in the waste discharge operation (hereinafter referred to as “problem information”), information on the cause of the problem in the waste discharge operation (hereinafter referred to as “factor information”) Information on various analysis results, such as information on improvement measures for problems in waste discharge operations (hereinafter referred to as “improvement measure information”), is transmitted to the work improvement team and the medical site.

  (8) The business improvement team that has received such information on various analysis results examines specific improvement measures based on improvement plan information and the like, and (9) gives instructions for specific improvement measures to the medical field. It is. (10) In the medical field that receives information on various analysis results and receives instructions from the business improvement team, the waste discharge operation is improved.

  As described above, the processes (1) to (10) as described above are continuously repeated in the medical institution, thereby improving the waste discharge operation at each medical site. As a result, the waste in the medical institution is improved. Can be optimized.

(Entire system configuration)
Next, the configuration of the entire system including the disposal processing management apparatus according to the embodiment of the present invention will be described. FIG. 2 is an explanatory diagram showing the configuration of the entire system including the discard processing management apparatus according to this embodiment of the present invention.

  In FIG. 2, the disposal processing management system 200 includes a disposal processing management device 210 and a terminal 230 provided at each medical site, and each of the terminals 230 is disposed by a network 240 such as the Internet. It is a client / server type system connected to.

  Here, for the sake of convenience, the disposal processing management system 200 shown in FIG. 2 shows a system configuration including a part of terminals 230 and the disposal processing management device 210, and the server 211 is connected to more terminals 230. Needless to say.

  In the disposal processing management system 200, the disposal processing management apparatus 210 includes a server 211, a weighing machine 212, an R / W 213, and an input terminal 214. The server 211 also includes a question information management DB 215, a discharge state information management DB 216, a problem determination criterion information management DB 217, a factor determination criterion information management DB 218, and an improvement measure determination criterion information management DB 219.

  The question information management DB 215 records information (hereinafter referred to as “question information”) related to a question for a user (for example, a person in charge of discharging work). The discharge state information management DB 216 records information on the discharge state of waste (hereinafter referred to as “discharge state information”). The problem determination criterion information management DB 217 records information (hereinafter referred to as “problem determination criterion information”) that serves as a criterion for determining a problem in the waste discharge operation.

  The factor determination criterion information management DB 218 records information (hereinafter referred to as “factor determination criterion information”) that serves as a criterion for determining the factor of the problem in the waste discharge operation. The improvement measure determination criterion information management DB 219 records information (hereinafter referred to as “factor determination criterion information”) serving as a criterion for determining an improvement measure for a problem in the waste discharge operation.

  The server 211 manages the entire disposal processing management apparatus 210. Further, the server 211 receives weight information transmitted from the weighing machine 212, for example. The server 211 receives container information transmitted from the R / W 213, for example. Further, the server 211 receives, for example, information on the volume of the waste container (hereinafter referred to as “volume information”) transmitted from the input terminal 214. Further, the server 211 receives, for example, information (hereinafter referred to as “answer information”) related to the answer to the question transmitted to the user from the terminal 230.

  Then, the server 211 calculates the density of the waste stored in the waste container. Further, the server 211 outputs information on the discharge state of the waste (hereinafter referred to as “discharge state information”) based on the container information, the weight information, the volume information, and the information on the density of the waste, the discharge state information management DB 216. To record. Further, the server 211 determines a problem in the waste discharge operation, and transmits the problem information to the predetermined terminal 230. In addition, the server 211 transmits information related to a question (hereinafter referred to as “question information”) to a user (for example, a person in charge of discharging work) to a predetermined terminal 230.

  Further, the server 211 determines the cause of the problem in the waste discharge operation, and transmits the cause information to the predetermined terminal 230. Further, the server 211 determines an improvement measure for the problem in the waste discharge operation, and transmits the improvement measure information to the predetermined terminal 230.

  Here, the server 211 in this embodiment also functions as a WEB application server. For example, the server 211 is connected to the Internet, and is capable of browsing various information input screens and various information display screens in response to various processing requests transmitted from various information terminal devices equipped with a WEB browser. (For example, in HTML format) is transmitted to the various information terminal devices.

  The various databases (question information management DB 215, emission state information management DB 216, problem determination criterion information management DB 217, factor determination criterion information management DB 218, and improvement measure determination criterion information management DB 219) are internal to the server 211. For example, it may be provided inside a database server connected to the server 211 via the network 240 or the like.

  The weighing machine 212 is provided in, for example, a waste collection site, measures the weight of the waste placed on the weighing machine 212, and transmits weight information to the server 211. The R / W 213 reads container information from the RFID tag 220 attached to the waste container placed on the weighing machine 212 and transmits the container information to the server 211. The input terminal 214 accepts input of volume information by a user (for example, a person in charge of discharging work) and transmits this volume information to the server 211.

  Here, the R / W 213 has a communication distance of about several cm to 2 m, and the radio frequency is, for example, 13.56 MHz (electromagnetic induction system) and 2.45 GHz (microwave system). In the electromagnetic induction method, a current is generated in a coil of the R / W 213 and a current is generated in a coiled antenna of the wireless IC tag to move the IC chip. In the microwave method, radio waves generated from the antenna of the R / W 213 are received by the antenna of the wireless IC tag.

  On the other hand, in the disposal processing management system 200, a terminal 230 provided in each medical site is an information terminal device such as a personal computer having a user interface such as a display and operation buttons. The terminal 230 displays an input screen or the like, and accepts input of information (for example, answer information) by a user (for example, a person in charge of discharging work). Then, the terminal 230 transmits the input information to the server 211.

  Further, the terminal 230 receives various information (for example, problem information, factor information, improvement measure information, question information, etc.) transmitted from the server 211 via the network 240. Then, the terminal 230 outputs the received information such as displaying various received information on a display screen or printing on a predetermined sheet via a printer.

  Here, the terminal 230 in the present embodiment also functions as a WEB client. For example, the terminal 230 transmits various information input using the WEB browser to various WEB application servers such as the server 211 connected to the Internet. Further, for example, the terminal 230 displays various information input screens and various information display screens transmitted from the various WEB application servers using a WEB browser.

  The terminal 230 is not limited to a personal computer, and can be connected to the network 240 such as a mobile phone equipped with a WEB browser and can perform the above-described various processes. There are no restrictions on the owner or installation location.

  In addition, the method of transferring various information from the server 211 to the terminal 230 is not limited to a method using data communication via the network 240. For example, the server 211 prints various information on a predetermined sheet, and uses mail or facsimile. Alternatively, a method of sending to a predetermined user (for example, a person in charge of discharging work) may be used.

  In addition, in the waste container that stores the waste discharged from each medical site, container information related to this waste container (for example, waste container ID, discharge company name, discharge section, processing category, etc.) is recorded. The RFID tag 220 is attached. In this waste container, for example, waste sorted by processing category such as plastic, bottle, infectious, non-infectious, and the like is stored.

  Here, the RFID tag 220 is composed of, for example, a small IC chip for recording information and a metal antenna. The IC chip has a size of 0.1 mm to several mm square, for example. The IC chip includes a memory of 10 to several kilobytes and a logic circuit, and can read and write data by wireless communication.

  The IC chip can also perform processing such as calculation, authentication, and encryption by a logic circuit. The RFID tag 220 may include a battery or may not include a battery. If the RFID tag 220 includes a battery, information from the RFID tag 220 is actively received. Can be sent. The RFID tag 220 can be given a unique ID for specifying the waste container to which the RFID tag 220 is attached.

(Hardware configuration of the disposal processing management device 210)
Next, a hardware configuration of the discard processing management apparatus 210 that realizes the discard processing management method according to the present embodiment will be described. FIG. 3 is a block diagram illustrating an example of a hardware configuration of the discard processing management apparatus 210.

  In FIG. 3, a discard processing management device 210 includes a CPU (Central Processing Unit) 301, a ROM (Read Only Memory) 302, a RAM (Random Access Memory) 303, an HDD (Hard Disc Drive) 304, and an HD (Hard). Disc) 305, FDD (Flexible Disc Drive) 306, FD (Flexible Disc) 307, display 308, I / F (interface) 309, operation buttons 310, printer 311, weighing machine 212, R / W213 and an input terminal 214, and each of the components is connected by a bus 300 or the like.

  The CPU 301 governs overall control of the discard processing management apparatus 210. The ROM 302 records various control programs and the like. The RAM 303 is used as a work area for the CPU 301. The HDD 304 controls reading / writing of data with respect to the HD 305 in accordance with a control command from the CPU 301. The HD 305 records data written under the control of the HDD 304. The FDD 306 controls data reading / writing with respect to the FD 307 in accordance with a control command from the CPU 301.

  The FD 307 is a removable recording medium that records data written under the control of the FDD 306. In addition to the FD 307, the removable recording medium may be a CD-ROM (CD-R, CD-RW), MO, DVD (Digital Versatile Disk), memory card, or the like.

  The display 308 displays various information such as text data and image data. The display 308 may be, for example, a TFT (Thin Film Transistor) liquid crystal display, a CRT (Cathode Ray Tube), a plasma display, or the like.

  The I / F 309 is connected to the network 240 through a communication line, and is connected to another information processing apparatus (for example, the terminal 230 illustrated in FIG. 2), various databases, and the like via the network 240.

  The I / F 309 serves as an interface between the network 240 and the inside of the apparatus, and controls data input / output with other information processing apparatuses and various databases. The I / F 309 is, for example, a modem or a LAN adapter. The I / F 309 can also be used as an external input / output such as a USB.

  The operation button 310 is used for inputting / setting various data. The printer 311 prints information such as problem information, factor information, and improvement measure information. The printer 311 is, for example, a laser printer or an ink jet printer.

(Functional configuration of the disposal processing management apparatus 210)
Next, a functional configuration of the discard processing management apparatus 210 according to the present embodiment will be described. FIG. 4 is a block diagram showing an example of a functional configuration of the discard processing management apparatus 210 according to this embodiment of the present invention.

  4, the disposal processing management apparatus 210 includes a reading unit 401, a container information acquisition unit 402, a weighing unit 403, a weight information acquisition unit 404, a volume information acquisition unit 405, a calculation unit 406, and a recording unit 407. A problem determination unit 408, an answer information acquisition unit 409, a factor determination unit 410, an improvement measure determination unit 411, an output unit 412, a question extraction unit 413, a question output unit 414, and a question information management DB 215 And a discharge state information management DB 216, a problem determination criterion information management DB 217, a factor determination criterion information management DB 218, and an improvement measure determination criterion information management DB 219.

  In FIG. 4, a reading unit 401 reads container information from an RFID tag 220 attached to a waste container. Specifically, the reading unit 401 realizes its function by, for example, the R / W 213 shown in FIG. An example of container information recorded on the RFID tag 220 will be described later with reference to FIGS. An example of the container information reading operation using the R / W 213 will be described later with reference to FIG.

  The container information acquisition unit 402 acquires container information. The container information acquisition unit 402 acquires the container information read by the reading unit 401, for example. Specifically, the container information acquisition unit 402 realizes its function by, for example, the I / F 309 shown in FIG.

  The weighing unit 403 measures the weight of the waste stored in the waste container. The weighing unit 403 generates weight information regarding the weight of the weighed waste. Specifically, the weighing unit 403 realizes its function by, for example, the weighing machine 212 shown in FIG. An example of a weighing operation using the weighing machine 212 will be described later with reference to FIG.

  The weight information acquisition unit 404 acquires weight information. The weight information acquisition unit 404 acquires weight information generated by the weighing unit 403, for example. Specifically, the weight information acquisition unit 404 realizes its function by, for example, the I / F 309 shown in FIG.

  The volume information acquisition unit 405 acquires volume information. The volume information acquisition unit 405 acquires volume information input by a user (for example, a person in charge of discharging work) using a predetermined information terminal device, for example. Specifically, the volume information acquisition unit 405 realizes its function by, for example, the input terminal 214 shown in FIG. An example of the volume information input operation using the input terminal 214 will be described later with reference to FIG. For example, when volume information is recorded on the RFID tag 220 attached to the waste container, the volume information acquisition unit 405 may acquire the volume information by reading the volume information from the RFID tag 220. Good.

  The calculation unit 406 calculates the density of the waste stored in the waste container. For example, the calculation unit 406 calculates the density of the waste based on the volume information acquired by the volume information acquisition unit 405 and the weight information acquired by the weight information acquisition unit 404. For example, when the volume of the waste container is C and the weight of the waste is W, the density of the waste can be obtained by the formula W / C. Specifically, the calculation unit 406 realizes its function by the CPU 301 executing programs stored in the ROM 302, RAM 303, HD 305, and FD 307 shown in FIG. 3, for example.

  The recording unit 407 merges the container information acquired by the container information acquisition unit 402, the weight information acquired by the weight information acquisition unit 404, and the information on the density of waste calculated by the calculation unit 406. The discharge state information is generated, and the discharge state information is recorded in the discharge state information management DB 216. Specifically, the recording unit 407 realizes its function by the CPU 301 executing programs stored in the ROM 302, RAM 303, HD 305, and FD 307 shown in FIG. 3, for example. An example of the discharge state information recorded in the discharge state information management DB 216 will be described later with reference to FIG.

  The problem determination unit 408 discharges predetermined waste based on the discharge state information recorded in the discharge state information management DB 216 and the problem determination reference information recorded in the problem determination reference information management DB 217. Determine problems in business. Specifically, the problem determination unit 408 realizes its function when the CPU 301 executes a program stored in, for example, the ROM 302, RAM 303, HD 305, or FD 307 shown in FIG. Note that an example of the problem determination criterion information recorded in the problem determination criterion information management DB 217 will be described later with reference to FIG.

  The response information acquisition unit 409 acquires response information. The response information acquisition unit 409 acquires the response information transmitted from the terminal 230 via the network 240, for example. Specifically, the response information acquisition unit 409 realizes its function by, for example, the I / F 309 shown in FIG. An example of the answer information input operation using the terminal 230 will be described later with reference to FIG.

  The factor determination unit 410 has a problem in the discharge operation of a predetermined waste based on the information on the result determined by the problem determination unit 408 and the factor determination criterion information recorded in the factor determination criterion information management DB 218. Determine the factors. Specifically, the factor determination unit 410 realizes its function by the CPU 301 executing programs stored in the ROM 302, RAM 303, HD 305, and FD 307 shown in FIG. 3, for example. An example of the factor determination criterion information recorded in the factor determination criterion information management DB 218 will be described later with reference to FIG.

  The improvement measure determination unit 411 is based on the information on the result determined by the factor determination unit 410 and the improvement measure determination criterion information recorded in the improvement measure determination criterion information management DB 219 in the predetermined waste discharge operation. Determine how to improve the problem. Further, the improvement measure determination unit 411 determines the cause of the problem in the predetermined waste discharge operation based on the information on the result determined by the factor determination unit 410 and the response information acquired by the response information acquisition unit 409. Can also be determined.

  Specifically, the improvement measure determination unit 411 realizes its function by the CPU 301 executing programs stored in the ROM 302, RAM 303, HD 305, and FD 307 shown in FIG. Note that an example of the improvement measure determination criterion information recorded in the improvement measure determination criterion information management DB 219 will be described later with reference to FIGS. 13 and 14.

  The output unit 412 includes problem information (information about the result determined by the problem determination unit 408), factor information (information about the result determined by the factor determination unit 410), and improvement measure information (determination by the improvement measure determination unit 411). Output information on the result). For example, the output unit 412 transmits the above-described various types of information to the predetermined terminal 230 via the network 240. Specifically, the output unit 412 realizes its function by, for example, the I / F 309 shown in FIG.

  The question extraction unit 413 extracts question information from the question information management DB 215 based on the information related to the result determined by the problem determination unit 408. Specifically, the question extraction unit 413 realizes its function by the CPU 301 executing programs stored in the ROM 302, RAM 303, HD 305, and FD 307 shown in FIG. 3, for example. An example of the question information recorded in the question information management DB 215 will be described later with reference to FIG.

  The question output unit 414 outputs the question information extracted by the question extraction unit 413. The question output unit 414 transmits the question information to the predetermined terminal 230 via the network 240, for example. Specifically, the output unit 412 realizes its function by, for example, the I / F 309 shown in FIG.

  The question information management DB 215 records question information. Specifically, the question information management DB 215 realizes its function by, for example, the ROM 302, the RAM 303, the HD 305, and the FD 307 shown in FIG.

  The discharge state information management DB 216 records discharge state information. Specifically, the discharge state information management DB 216 realizes its function by, for example, the ROM 302, RAM 303, HD 305, and FD 307 shown in FIG.

  The problem determination criterion information management DB 217 records problem determination criterion information. Specifically, the problem criterion information management DB 217 realizes its function by, for example, the ROM 302, RAM 303, HD 305, and FD 307 shown in FIG.

  The factor determination criterion information management DB 218 records factor determination criterion information. Specifically, the factor determination criterion information management DB 218 realizes its function by, for example, the ROM 302, RAM 303, HD 305, and FD 307 shown in FIG.

  The improvement measure criterion information management DB 219 records improvement measure criterion information. Specifically, the improvement measure determination criterion information management DB 219 realizes its function by, for example, the ROM 302, RAM 303, HD 305, and FD 307 shown in FIG.

(An example of container information recorded in the RFID tag 220)
Next, an example of container information recorded on the RFID tag 220 will be described. FIG. 5 is an explanatory diagram showing an example of container information recorded on the RFID tag 220. FIG. 6 is an explanatory diagram showing another example of container information recorded in the RFID tag 220.

  In FIG. 5, the container information includes “container ID”, “discharge company name”, “discharge section”, and “processing category”. The container information is recorded in the RFID tag 220 in advance when the RFID tag 220 is distributed to each medical site. In this container information, for example, “container ID” is set with an ID for uniquely identifying a waste container.

  In addition, for example, in the “emission company name” and “emission section”, a company (for example, “S hospital”) that discharges waste and a name (for example, “orthopedics”) for identifying the section are set. Is done. In addition, for example, in the “processing category”, the processing category (for example, “plastic”, “bin”, “infectious”, “non-infectious”, etc.) of the waste to be stored in this waste container is set. .

  On the other hand, the container information in FIG. 6 is different from the container information shown in FIG. 5 in that the container information further includes volume information composed of “container type” and “volume”. In this volume information, for example, the type of waste container (for example, “cardboard”, “hard case”, etc.) is set in “container type”. For example, the volume of the waste container (for example, “42 liters”, “69 liters”, etc.) is set in “volume”.

(Example of container information reading work using R / W and weighing work using a weighing machine)
Next, an example of a container information reading operation using the R / W 213 and an example of a weighing operation using the weighing machine 212 will be described. FIG. 7 is an explanatory diagram illustrating an example of a container information reading operation using the R / W 213 and an example of a weighing operation using the weighing machine 212.

  In FIG. 7, a user (for example, a discharge service) performs a weighing operation of the waste stored in the waste container and a reading operation of the container information recorded on the RFID tag 220 attached to the waste container. A waste container is placed on the weighing machine 212 by the person in charge). Here, the weighing machine 212 is always on standby to weigh the placed waste container, and when the waste container is placed by the user, the weighing machine 212 measures the weight of the waste. In addition, weight information is generated in the weighing machine 212.

  The weighing machine 212 is provided with an R / W 213. The R / W 213 is an RFID tag attached to the waste container while the waste container is placed on the weighing machine 212. Container information can be read from 220.

  Here, the R / W 213 always stands by to read the container information from the RFID tag 220, and the container information is read by placing the waste container on the weighing machine 212 by the user.

  Thus, the weight information generated by the weighing machine 212 and the container information read by the R / W 213 are displayed on the screen of the input terminal 214 as shown in FIG. . The weight information and the container information are transmitted from the weighing machine 212 and the R / W 213 to the server 211 via the network 240.

  In this way, for example, the user can cause the weighing machine 212 to measure the weight of the waste by a simple operation such as simply placing the waste container on the weighing machine 212 without performing another laborious operation. In addition, the R / W 213 can read the container information recorded on the RFID tag 220 attached to the waste container. For this reason, for example, the user can efficiently and surely perform the container information reading work and the weighing work using the weighing machine 212.

(An example of volume information input operation using the input terminal 214)
Next, an example of volume information input work using the input terminal 214 will be described. FIG. 8 is an explanatory diagram showing an example of volume information input operation using the input terminal 214. The volume information input operation shown in FIG. 8 is necessary when the volume information is not included in the container information shown in FIG. 5, that is, when the volume information cannot be read from the RFID tag 220. .

  In FIG. 8, on a screen 800 displayed on the input terminal 214, a plurality of selection buttons 810 for allowing a user (for example, a person in charge of discharge work) to select the type and volume of a waste container, and transmission A button 820 and a cancel button 830 are displayed. From this state, when any selection button 810 corresponding to the discharged waste container is pressed by the user and the transmission button 820 is further pressed by the user, volume information is generated at the input terminal 214. The The volume information is transmitted from the input terminal 214 to the server 211 via the network 240.

(Example of discharge state information recorded in the discharge state information management DB 216)
Next, an example of the discharge state information recorded in the discharge state information management DB 216 will be described. FIG. 9 is an explanatory diagram illustrating an example of the discharge state information recorded in the discharge state information management DB 216.

  In FIG. 9, a table 900 showing the discharge state information recorded in the discharge state information management DB 216 includes a “container ID”, “discharge company name”, “discharge section”, “processing category”, and “container”. The table 900 includes “type”, “volume”, “weighing place”, “weighing date”, “weighing time”, “weight”, and “density”. The value is set by executing the recording process of the discharge state information according to the procedure described later using.

  In this table 900, “container ID”, “discharge company name”, “discharge section”, and “processing category” include RFID tags 220 attached to waste containers as shown in FIGS. The value set in the container information read from is set. The “container type” and “volume” include values set in volume information read from the RFID tag 220 attached to the waste container as shown in FIG. 6, or as shown in FIG. The value set in the volume information generated by the input terminal 214 is set.

  In addition, the “weighing place” is set to a place where the weight of the waste is weighed (for example, “S hospital waste collection place”). In addition, the date and time when the weight of the waste is weighed is set in “weighing date” and “during weighing”. In addition, the value set in the weight information generated by the weighing machine 212 as shown in FIG. In the “density”, the density of the waste calculated by the calculation unit 406 based on the volume information and the weight information is set.

(An example of problem criterion information recorded in the problem criterion information management DB 217)
Next, an example of the problem determination criterion information recorded in the problem determination criterion information management DB 217 will be described. FIG. 10 is an explanatory diagram illustrating an example of the problem determination criterion information recorded in the problem determination criterion information management DB 217.

  In FIG. 10, the table 1000 in which the problem criterion information is set includes a “processing category”, “difference (weight) from the specified value”, “difference (density) from the specified value”, and “problem”. It consists of “ID” and “Problem”.

  In this table 1000, “processing category”, “difference from specified value (weight)” and “difference from specified value (density)” are items relating to the determination condition of the problem. Is set with a waste processing category (for example, “plastic”, “bin”, “infectious”, “non-infectious”, etc.) to be determined as a problem.

  In addition, for example, “difference (weight) from specified value” includes the total weight of waste discharged in a predetermined period and the specified total weight (that is, waste discharged in a predetermined period assumed in advance). The total weight) is set. For example, “difference (density) from specified value” includes an average value of the density of waste discharged in a predetermined period and a specified average value (that is, discharged in a predetermined period assumed in advance). The difference from the average density of waste) is set.

  Here, the various specified values are recorded in advance in a predetermined recording medium (for example, the problem determination criterion information management DB 217) by a user (for example, a person in charge of the business improvement team), and periodically (for example, the business improvement team). The person in charge) is reviewed and the optimum value is recorded each time.

  On the other hand, “Problem ID” and “Problem” in the table 1000 are items relating to the determination result of the problem. For example, “Problem ID” includes a problem ID for uniquely identifying the problem. Is set. For example, the content of the problem is set in “problem”.

  Here, in this table 1000, values are set in advance by the user (for example, the person in charge of the business improvement team). Then, the set value is periodically reviewed by the user (for example, the person in charge of the business improvement team), and an optimum value is set each time. The table 1000 is read by the problem determination unit 408 in the output processing of various information (problem information, factor information, and improvement measure information) according to the procedure described later with reference to FIGS. This is used for the problem determination process by the unit 408.

  For example, regarding a waste whose processing category is “plastic” discharged in a predetermined period, the difference between the total weight of waste discharged in a predetermined period and the prescribed total weight is “+ 5% or more”. When the difference between the average value of the density of waste discharged in a predetermined period and the specified average value is “+ 5% or more”, the problem determination unit 408 determines the problem based on the table 1000. When the determination process is performed, the problem determination unit 408 determines that there is a problem “there is a lot of waste in the plastic container” to which the problem ID “P001” is assigned in the waste discharging operation.

  Further, for example, regarding a waste whose processing category is “plastic” discharged during a predetermined period, the difference between the total weight of waste discharged during the predetermined period and the prescribed total weight is “−4% to + 4%. In the case where the difference between the average value of the density of waste discharged in a predetermined period and the specified average value is “−4% to + 4%”, the problem determination unit 408 displays this table. When the problem determination process based on 1000 is performed, the problem determination unit 408 determines that there is no problem in the waste discharging operation.

(An example of answer information input operation using the terminal 230)
Next, an example of answer information input work using the terminal 230 will be described. FIG. 11 is an explanatory diagram illustrating an example of an answer information input operation using the terminal 230.

  In FIG. 11, on a screen 1100 displayed on a predetermined terminal 230, a question display column 1110 for displaying a question for a predetermined user (for example, a person in charge of discharging work) and a question display column 1110 are displayed. An answer selection field 1120 for the user to select an answer to the question and a send button 1130 are displayed.

  This screen 1100 is based on the question information extracted from the question information management DB 215 by the question extraction unit 413 in the output processing of various information (problem information, factor information, and improvement measure information) according to the procedure described later with reference to FIG. The WEB page is dynamically generated by the question output unit 414. This screen 1100 is transmitted from the server 211 via the network 240 to the predetermined terminal 230 by the question output unit 414 and displayed on the screen by the WEB browser provided in the terminal 230.

  From the state in which the screen 1100 is displayed in this way, an answer to the question displayed in the question display field 1110 is selected by the user in the answer selection field 1120 and then the send button 1130 is further pressed by the user. As a result, the answer information is generated in the terminal 230. The answer information is transmitted from the terminal 230 to the server 211 via the network 240.

(An example of factor determination criterion information recorded in the factor determination criterion information management DB 218)
Next, an example of the factor determination criterion information recorded in the factor determination criterion information management DB 218 will be described. FIG. 12 is an explanatory diagram illustrating an example of the factor determination criterion information recorded in the factor determination criterion information management DB 218.

  In FIG. 12, the table 1200 in which the factor determination criterion information is set includes “problem ID”, “factor ID”, “factor”, and “task”. In this table 1200, “problem ID” is an item related to the determination condition of the factor, and a problem ID for uniquely identifying the problem as a determination target of the factor is set.

  On the other hand, “Factor ID”, “Factor”, and “Problem” in the table 1200 are items related to the determination result of the factor. For example, a factor ID for uniquely identifying the factor is set in “Factor ID”. Is done. For example, the contents of the factor and the task are set in “factor” and “task”.

  Here, in this table 1200, values are set in advance by the user (for example, the person in charge of the business improvement team). Then, the set value is periodically reviewed by the user (for example, the person in charge of the business improvement team), and an optimum value is set each time. The table 1200 is read by the factor determination unit 410 in the output processing of various information (problem information, factor information, and improvement measure information) according to the procedure described later with reference to FIGS. It is used for the determination process of the factor.

  For example, when the problem ID of the problem determined by the problem determination unit 408 is “P001 (“ the plastic container is frequently wasted ”)”, the factor determination unit 410 determines the cause of the factor based on the table 1200. When the determination process is performed, the factor determination unit 410 determines that the cause of the problem “P001” is “many mistakes when using the plastic container”, and the problem “P001” in the waste discharge operation. It is determined that “the confirmation and installation of the treatment instrument is not easy”.

(An example of improvement measure determination criterion information recorded in the improvement measure determination criterion information management DB 219)
Next, an example of improvement measure determination criterion information recorded in the improvement measure determination criterion information management DB 219 will be described. FIG. 13 is an explanatory diagram illustrating an example of the improvement measure determination criterion information recorded in the improvement measure determination criterion information management DB 219.

  In FIG. 13, a table 1300 in which improvement measure determination criterion information is set includes “factor ID”, “improvement measure ID”, and “improvement measure”. In this table 1300, “factor ID” is an item related to the determination condition of the improvement measure, and a factor ID for uniquely identifying the factor that is the determination target of the improvement measure is set.

  On the other hand, “improvement measure ID” and “improvement measure” in the table 1300 are items related to the determination result of the improvement measure. For example, the “improvement measure ID” includes an improvement measure ID for uniquely identifying the improvement measure. Is set. For example, the content of the improvement measure is set in “improvement measure”.

  Here, in this table 1300, values are set in advance by the user (for example, the person in charge of the business improvement team). Then, the set value is periodically reviewed by the user (for example, the person in charge of the business improvement team), and an optimum value is set each time. The table 1300 is read by the improvement measure determination unit 411 in the output process of various information (problem information, improvement measure information, and improvement measure information) according to the procedure described later with reference to FIG. It is used for the determination process of improvement measures by.

  For example, when the factor ID of the factor determined by the factor determination unit 410 is “C001 (“ many mistakes when using a plastic container ”)”, the improvement measure determination unit 411 performs improvement measures based on this table 1300. When the above determination process is performed, the improvement measure determination unit 411 determines that the improvement measure for this factor “C001” is “please maintain a double check or confirmation system”.

(Another example of improvement measure determination criterion information recorded in the improvement measure determination criterion information management DB 219)
Next, another example of the improvement measure determination criterion information recorded in the improvement measure determination criterion information management DB 219 will be described. FIG. 14 is an explanatory diagram showing another example of the improvement measure determination criterion information recorded in the improvement measure determination criterion information management DB 219.

  In FIG. 14, the table 1400 in which the improvement measure determination criterion information is set includes “question ID”, “improvement measure ID”, and “improvement measure”. In this table 1400, “Question ID” is an item related to the determination condition of the improvement measure, and a factor ID for uniquely identifying a question for the user (for example, a person in charge of the discharge work) is set.

  On the other hand, in the table 1400, “improvement measure ID” and “improvement measure” are items relating to the determination result of the improvement measure. For example, the “improvement measure ID” includes an improvement measure ID for uniquely identifying the improvement measure. Is set. For example, the content of the improvement measure is set in “improvement measure”.

  Here, in this table 1400, values are set in advance by the user (for example, the person in charge of the business improvement team). Then, the set value is periodically reviewed by the user (for example, the person in charge of the business improvement team), and an optimum value is set each time. The table 1400 is read by the improvement measure determination unit 411 in the output processing of various information (problem information, improvement measure information, and improvement measure information) according to the procedure described later with reference to FIG. It is used for the determination process of improvement measures by.

  For example, the questions “Q05 (Do you know how to remove the remaining liquid?)” And “Q06 (manuals describing how to remove the remaining liquid) are recorded in the response information acquired by the response information acquiring unit 409. “Yes”? And “Q07 (Do you know that a manual with instructions on how to remove the remaining liquid is provided?)” And “Q08 ( If the answer to "Is management rule agreed?" Is "No" and the improvement measure determination unit 411 performs the determination process of the improvement measure based on the table 1400, the improvement measure The determination unit 411 is provided with a manual that describes how to remove the remaining liquid as an improvement measure for the answer to the question “Q07” and “Q08” being “No”. Please be familiar with Rukoto "and determined to be a" Please perform the agreement of management rules ".

(An example of question information recorded in the question information management DB 215)
Next, an example of the question information recorded in the question information management DB 215 will be described. FIG. 15 is an explanatory diagram illustrating an example of question information recorded in the question information management DB 215.

  In FIG. 15, a table 1500 in which question information is set includes “problem ID”, “question ID”, and “question content”. In this table 1500, “Problem ID” is an item related to the question extraction condition, and a problem ID for uniquely identifying the problem to be questioned is set.

  On the other hand, in the table 1500, “question ID” and “question content” are items related to the extraction result of the question. For example, a question ID for uniquely identifying the question is set in the “question ID”. For example, the content of a question is set in “question content”.

  Here, in this table 1500, values are set in advance by the user (for example, the person in charge of the business improvement team). Then, the set value is periodically reviewed by the user (for example, the person in charge of the business improvement team), and an optimum value is set each time. The table 1500 is read by the question extraction unit 413 in the output processing of various information (problem information, factor information, and improvement measure information) according to the procedure described later with reference to FIG. It is used for the extraction process.

  For example, when the problem ID of the problem determined by the problem determination unit 408 is “P002 (“ remaining liquid is large ”)”, the question extraction unit 413 performs question extraction processing from this table 1500. If it is done, the question extraction unit 413 will ask “Q05 (Do you know how to remove the remaining liquid?)” And “Q06 (manual of how to remove the remaining liquid) as questions for this problem“ P002 ”. ”,“ Q07 (Are you aware that a manual describing how to remove the remaining liquid is provided?) ”And“ Q08 (A management rule has been negotiated.) "?"

(Discharge status information recording process procedure by the disposal processing management device 210)
Next, the procedure of the discharge status information registration process by the disposal processing management apparatus 210 will be described. FIG. 16 is a flowchart showing the procedure of the discharge state information registration process performed by the discard processing management apparatus 210 according to this embodiment of the present invention.

  First, container information is read from the RFID tag 220 attached to the waste container by the reading unit 401 (step S1601). Next, container information is acquired by the container information acquisition unit 402 (step S1602). Next, the weighing unit 403 measures the weight of the waste stored in the waste container (step S1603). Next, the weight information is acquired by the weight information acquisition unit 404 (step S1604).

  Next, the volume information acquisition unit 405 determines whether the volume information is included in the container information acquired in step S1602 (step S1605). If it is determined in step S1605 that the volume information is included in the container information acquired in step S1602 (step S1605: Yes), step S1606 is skipped and the process proceeds to step S1607.

  On the other hand, if it is determined in step S1605 that the volume information is not included in the container information acquired in step S1602 (step S1605: No), the volume information acquisition unit 405 acquires the volume information (step S1606). ), The process proceeds to step S1607.

  Next, the density of the waste stored in the waste container is calculated by the calculation unit 406 (step S1607). Then, the recording unit 407 generates discharge state information (step S1608), records this discharge state information in the discharge state information management DB 216 (step S1609), and ends a series of processing.

(Procedure for output processing of various information by the disposal processing management apparatus 210)
Next, a procedure of output processing of various information (problem information, cause information, and improvement measure information) by the disposal processing management apparatus 210 will be described. FIG. 17 is a flowchart showing a procedure of output processing of various types of information (problem information, cause information, and improvement measure information) by the discard processing management apparatus 210 according to the present embodiment of the present invention.

  First, the problem determination unit 408 determines a problem in a predetermined waste discharge operation (step S1701). Next, the factor determining unit 410 determines a factor of a problem in a predetermined waste discharge operation (step S1702). Next, the improvement measure determination unit 411 determines an improvement measure for the problem in the predetermined waste discharge operation (step S1703).

  Then, the output unit 412 causes problem information (information related to the result determined in step S1701), factor information (information related to the result determined in step S1702), and improvement measure information (information related to the result determined in step S1703). Is output (step S1704), and the series of processing ends. Here, the output unit 412 transmits, for example, the various types of information to the predetermined terminal 230 via the network 240, and displays the various types of information on the screen of the display provided in the terminal 230. An example of various information (problem information, factor information, and improvement measure information) displayed on the screen of the display provided in the terminal 230 will be described later with reference to FIG.

(An example of various information displayed on the screen of the display provided in the terminal 230)
Next, an example of various information (problem information, factor information, and improvement measure information) displayed on the screen of the display provided in the terminal 230 will be described. FIG. 18 is an explanatory diagram illustrating an example of various types of information (problem information, factor information, and improvement measure information) displayed on a display screen provided in the terminal 230.

  In FIG. 18, on the screen 1800 displayed on the predetermined terminal 230 (for example, the terminal 230 provided for orthopedics), the problem transmitted to the predetermined user (for example, the person in charge of discharging work) A problem information display column 1810 for displaying information, a factor information display column 1820 for displaying factor information, and an improvement measure information display column 1830 for displaying improvement measure information are displayed.

  The information displayed on this screen 1800 relates to the result determined by the problem determination unit 408 in the output processing of various information (problem information, factor information, and improvement measure information) according to the procedure described with reference to FIG. Information in an e-mail format dynamically generated by the output unit 412 based on the information, information on the result determined by the factor determination unit 410, and information on the result determined by the improvement measure determination unit 411 . These pieces of information displayed on the screen 1800 are transmitted from the server 211 to the predetermined terminal 230 via the network 240 by the output unit 412 and displayed on the screen by the e-mail software provided in the terminal 230. It has been done.

(Another procedure for outputting various information by the disposal processing management device 210)
Next, another procedure of output processing of various information (problem information, cause information, and improvement measure information) by the disposal processing management apparatus 210 will be described. FIG. 19 is a flowchart showing another procedure of output processing of various types of information (problem information, cause information, and improvement measure information) by the discard processing management apparatus 210 according to this embodiment of the present invention.

  First, the problem determination unit 408 determines a problem in a predetermined waste discharge operation (step S1901). Next, the factor determining unit 410 determines a factor of a problem in a predetermined waste discharge operation (step S1902). Next, the problem information (information related to the result determined in step S1901) and factor information (information related to the result determined in step S1902) are output by the output unit 412 (step S1903).

  Here, the output unit 412 transmits, for example, the various types of information to the predetermined terminal 230 via the network 240, and displays the various types of information on the screen of the display provided in the terminal 230. Further, as described with reference to FIG. 11, the output unit 412 allows a predetermined user to input answer information, so that a link destination for displaying an answer information input screen together with problem information and factor information is displayed. The address information on the server 211 is output to a predetermined terminal 230. An example of various information (problem information and factor information) displayed on the screen of the display provided in the terminal 230 will be described later with reference to FIG.

  Next, the question extraction unit 413 determines whether an address on the server 211 for displaying an answer information input screen is accessed by the predetermined terminal 230 (step S1904). If it is determined in step S1904 that the predetermined terminal 230 has accessed an address on the server 211 for displaying the answer information input screen (step S1904: Yes), the process proceeds to the next step S1905. On the other hand, when it is determined in step S1904 that the predetermined terminal 230 has not accessed the address on the server 211 for displaying the answer information input screen (step S1904: No), the predetermined terminal 230 is determined in step S1904. Step S1904 is repeated until it is determined that the address on the server 211 for displaying the answer information input screen is accessed.

  Next, the question extraction unit 413 extracts question information from the question information management DB 215 based on the information related to the result determined in step S1901 (step S1905). Next, the question output unit 414 outputs the question information extracted in step S1905 (step S1906).

  Here, the question output unit 414 dynamically generates a WEB page for transmission to a predetermined terminal 230 based on the question information extracted in step S1905, for example. Then, the generated WEB page is transmitted to the predetermined terminal 230 via the network 240, and the question information is displayed on the screen of the display provided in the terminal 230.

  Next, the response information acquisition unit 409 determines whether response information has been transmitted from the predetermined terminal 230 (step S1907). If it is determined in step S1907 that the reply information has been transmitted from the predetermined terminal 230 (step S1907: Yes), the process proceeds to the next step S1908. On the other hand, if it is determined in step S1907 that the answer information has not been transmitted from the predetermined terminal 230 (step S1907: No), the process proceeds to step S1907 until it is determined that the answer information has been transmitted from the predetermined terminal 230. The process of S1907 is repeated.

  Next, the improvement measure determination unit 411 determines an improvement measure for the problem in the predetermined waste discharge operation (step S1908). Then, improvement measure information (information relating to the result determined in step S1908) is output (step S1909), and a series of processing ends. Here, the output unit 412 transmits the improvement measure information to the predetermined terminal 230 via the network 240, for example, and displays the improvement measure information on the screen of the display provided in the terminal 230. Note that an example of improvement measure information displayed on the screen of the display provided in the terminal 230 will be described later with reference to FIG.

(An example of various information displayed on the screen of the display provided in the terminal 230)
Next, an example of various information (problem information and factor information) displayed on the screen of the display provided in the terminal 230 will be described. FIG. 20 is an explanatory diagram showing an example of various information (problem information and factor information) displayed on the screen of the display provided in the terminal 230.

  In FIG. 20, on the screen 2000 displayed on a predetermined terminal 230 (for example, the terminal 230 provided for orthopedics), the problem transmitted to a predetermined user (for example, a person in charge of discharging work) A problem information display column 2010 for displaying information, a factor information display column 2020 for displaying factor information, and an address display column 2030 for displaying an address on the link destination server 211 for displaying an answer information input screen. Is displayed.

  The information displayed on the screen 2000 includes information on the result determined by the problem determination unit 408 in the output processing of various information (problem information and factor information) according to the procedure described with reference to FIG. This is information in an e-mail format that is dynamically generated by the output unit 412 based on the information related to the result determined by the determination unit 410. These pieces of information displayed on the screen 2000 are transmitted from the server 211 to the predetermined terminal 230 via the network 240 by the output unit 412 and displayed on the screen by the e-mail software provided in the terminal 230. It has been done.

  When the user selects an address on the server 211 displayed in the address display field 2030 from the state in which the screen 2000 is displayed in this way, a WEB page as shown in FIG. The The WEB page is transmitted from the server 211 to the predetermined terminal 230 via the network 240 and displayed on the screen by the WEB browser provided in the terminal 230.

(An example of improvement plan information displayed on the screen of the display provided in the terminal 230)
Next, an example of improvement measure information displayed on the screen of the display provided in the terminal 230 will be described. FIG. 21 is an explanatory diagram illustrating an example of improvement measure information displayed on a screen of a display provided in the terminal 230.

  In FIG. 21, on the screen 2100 displayed on a predetermined terminal 230 (for example, a terminal 230 provided for orthopedics), an improvement measure transmitted to a predetermined user (for example, a person in charge of discharging work) Information is displayed.

  The information displayed on this screen 2100 relates to the result determined by the improvement measure determination unit 411 in the output process of various information (problem information, factor information, and improvement measure information) according to the procedure described with reference to FIG. This is information in an e-mail format dynamically generated by the output unit 412 based on the information. The improvement measure information displayed on the screen 2100 is transmitted from the server 211 to the predetermined terminal 230 via the network 240 by the output unit 412, and the screen of the terminal 230 is transmitted by the e-mail software provided in the terminal 230. It is displayed above.

  As described above, according to the disposal processing management apparatus 210 in the present embodiment, based on the information on the weight and density of the waste discharged in a predetermined period, the problems, factors, and An improvement measure is determined, and information related to the determination result (problem information, factor information, and improvement measure information) is transmitted to a predetermined user (for example, a person in charge of discharge work). For this reason, it is possible to urge the user to improve the work efficiently and surely without taking time and effort for the user, and to optimize and improve the efficiency of the discharge work in the company. be able to.

  In addition, according to the disposal processing management apparatus 210 in the present embodiment, the weight of the waste is measured by the weighing machine 212, and the container information is read from the RFID tag 220 attached to the waste container by the R / W 213. did. Accordingly, weight information and container information can be acquired by causing a user (for example, a person in charge of discharge work) to perform simple operations such as simply placing waste on the weighing machine 212. For this reason, it is possible to urge the user to improve the work efficiently and surely without taking time and effort for the user, and to optimize and improve the efficiency of the discharge work in the company. be able to.

  In addition, according to the disposal processing management apparatus 210 in the present embodiment, problems, factors, and improvement measures in waste discharge operations are determined, and information about the determination results (problem information, factor information, and improvement measure information). Is transmitted to a predetermined terminal 230 via a network 240 such as the Internet using general-purpose electronic mail software.

  For this reason, not only can the above-mentioned various information be efficiently and reliably transmitted to a predetermined user (for example, a person in charge of discharge work), but also any kind of electronic mail software connected to the network 240 and equipped with general-purpose e-mail software. The various types of information can be transmitted to the terminal 230 and displayed on the screen. As a result, there is no need to provide dedicated information terminal devices, software, network lines, etc., and for example, the construction costs and maintenance costs of the disposal processing management system 200 can be reduced.

  Further, according to the disposal processing management apparatus 210 in the present embodiment, the reply information is acquired, and based on the reply information and information on the weight and density of the waste discharged in a predetermined period, Configuration for determining problems, factors, and improvement measures in emission work, and sending information (problem information, cause information, and improvement measure information) related to the determination results to a predetermined user (for example, a person in charge of emission work) It was. For this reason, it is possible to promptly improve the business of a given user more efficiently and surely without causing the user to spend time and effort. Can be planned.

  Also, according to the discard processing management apparatus 210 in the present embodiment, the response information input using the WEB browser at the predetermined terminal 230 is sent from the predetermined terminal 230 to which the response information is input to the network 240 such as the Internet. It was set as the structure acquired through. For this reason, it is possible not only to obtain the answer information efficiently and reliably, but also to obtain the answer information input in any terminal 230 connected to the network 240 and having a WEB browser. As a result, there is no need to provide dedicated information terminal devices, software, network lines, etc., and for example, the construction costs and maintenance costs of the disposal processing management system 200 can be reduced.

  In this embodiment, the configuration is such that problems, factors, and improvement measures in waste discharge work are determined based on information on the weight and density of waste discharged in a predetermined period. For example, the determination process may be performed based on one of information on the weight of waste discharged during a predetermined period and information on the density of waste.

  Further, in the present embodiment, based on the information on the weight and density of waste discharged in a predetermined period, problems, factors and improvement measures in waste discharge work are determined, and information on the determination result (Problem information, cause information, and improvement measure information) are transmitted to a predetermined user (for example, a person in charge of discharge work), but not limited to this, only problems in waste discharge work It is good also as a structure which determines and transmits the information (problem information) regarding this determination result with respect to a predetermined | prescribed user. Further, it may be configured such that only problems and factors in waste discharge work are determined and information (problem information and factor information) regarding the determination result is transmitted to a predetermined user.

  Note that the disposal processing management method described in the present embodiment can be realized by executing a prepared program on a disposal processing management apparatus such as a personal computer or a workstation. This program is recorded on a computer-readable recording medium such as a RAM, a hard disk, a flexible disk, a CD-ROM, an MO, and a DVD, and is executed by being read from the recording medium by the computer. The program may be a transmission medium that can be distributed via a network such as the Internet.

  The program may be periodically executed under the control of scheduler software or the like installed in the disposal processing management apparatus. As a result, the user can be encouraged to improve the work on a regular basis without taking time and effort for the user, and the discharge work in the company can be optimized and made efficient. it can.

  Further, the disposal processing management apparatus, the disposal processing management method, and the disposal processing management program according to the present invention are not limited to use for medical waste discharge work in medical institutions such as hospitals described in the present embodiment, for example, It can be used in all waste discharge operations in any company, such as industrial waste discharge operations in manufacturing plants.

  As described above, the waste processing management device, the waste processing management method, and the waste processing management program according to the present invention can be used for waste discharge work, for example, waste discharge work in medical institutions such as hospitals. Suitable for optimization, efficiency and cost reduction.

It is explanatory drawing which shows the outline | summary of the disposal processing management apparatus, the disposal processing management method, and the disposal processing management program concerning this Embodiment of this invention. It is explanatory drawing which shows the structure of the whole system containing the disposal processing management apparatus concerning this Embodiment of this invention. It is a block diagram which shows an example of the hardware constitutions of a discard process management apparatus. It is a block diagram which shows an example of a functional structure of the discard process management apparatus concerning this Embodiment of this invention. It is explanatory drawing which shows an example of the container information currently recorded on the RFID tag. It is explanatory drawing which shows another example of the container information currently recorded on the RFID tag. It is explanatory drawing which shows an example of the reading operation | work of the container information using R / W, and the measurement operation | work using a weighing machine. It is explanatory drawing which shows an example of the input operation | movement of the container information using an input terminal. It is explanatory drawing which shows an example of the discharge status information recorded on discharge status information management DB. It is explanatory drawing which shows an example of the problem criterion information recorded on the problem criterion information management DB. It is explanatory drawing which shows an example of the input operation | work of the reply information using a terminal. It is explanatory drawing which shows an example of the factor determination criterion information recorded on the factor determination criterion information management. It is explanatory drawing which shows an example of the improvement measure criteria information currently recorded on improvement measure criteria information management DB. It is explanatory drawing which shows an example of the improvement measure criteria information currently recorded on improvement measure criteria information management DB. It is explanatory drawing which shows an example of the question information currently recorded on question information management DB. It is a flowchart which shows the procedure of the recording process of the discharge | emission state information by the disposal processing management apparatus concerning this Embodiment of this invention. It is a flowchart which shows the procedure of the output process of the various information (Problem information, factor information, and improvement measure information) by the discard processing management apparatus concerning this Embodiment of this invention. It is explanatory drawing which shows an example of the various information (problem information, factor information, and improvement measure information) displayed on the screen of the display with which the terminal was equipped. It is a flowchart which shows another procedure of the output process of the various information (Problem information, factor information, and improvement measure information) by the disposal processing management apparatus concerning this Embodiment of this invention. It is explanatory drawing which shows an example of the various information (problem information and factor information) displayed on the screen of the display with which the terminal was equipped. It is explanatory drawing which shows an example of the improvement plan information displayed on the screen of the display with which the terminal was equipped.

Explanation of symbols

200 Waste Processing Management System 210 Waste Processing Management Device 211 Server 212 Weighing Machine 213 R / W
214 Input terminal 215 Question information management DB
216 Emission status information management DB
217 Problem Judgment Criteria Information Management DB
218 Factor Judgment Criteria Information Management DB
219 Improvement measure criteria information management DB
230 terminal 240 network 401 reading unit 402 container information acquisition unit 403 weighing unit 404 weight information acquisition unit 405 volume information acquisition unit 406 calculation unit 407 recording unit 408 problem determination unit 409 answer information acquisition unit 410 factor determination unit 411 improvement measure determination unit 412 Output unit 413 Question extraction unit 414 Question output unit

Claims (12)

Container information acquisition means for acquiring information about a waste container in which predetermined waste is stored (hereinafter referred to as “container information”);
Volume information acquisition means for acquiring information on the volume of the waste container (hereinafter referred to as “volume information”);
Weight information acquisition means for acquiring information on the weight of waste stored in the waste container (hereinafter referred to as “weight information”);
Calculation means for calculating the density of the waste stored in the waste container based on the volume information acquired by the volume information acquisition means and the weight information acquired by the weight information acquisition means;
The weight information acquired by the weight information acquisition means and the information on the density of waste calculated by the calculation means (hereinafter referred to as “density information”) are associated with the container information acquired by the container information acquisition means. Recording means for recording on a predetermined recording medium,
Based on the weight information and density information recorded on the predetermined recording medium, a problem determining section for determining the problem points that put the discharge operations of the predetermined waste,
Problem output means for outputting information on the result determined by the problem determination means;
A waste processing management apparatus comprising: The disposal processing management apparatus according to claim 1 , wherein the predetermined waste is medical waste. The problem judgment means for waste disposal management apparatus according to claim 1 or 2, characterized in that to determine the problem points that put the regular discharge operations of the predetermined waste. Based on the result determined by the problem determination means, a factor determining means for determining the cause of put that issue points to the discharge operations of the predetermined waste,
Factor output means for outputting information on the result determined by the factor determination means;
The disposal management device according to any one of claims 1 to 3 , further comprising: A response information acquisition means for acquiring information related to a question answer to a predetermined person (hereinafter referred to as “response information”);
Said factor determination means, and results judged by the problem determination means, based on the obtained answer information by the reply information acquiring means, factors put that issue points to the discharge operations of the predetermined waste The disposal processing management apparatus according to claim 4 , wherein The answer information acquisition unit acquires the answer information input using a WEB browser in a predetermined information terminal device from the predetermined information terminal device into which the answer information is input via the Internet. Item 6. The disposal management device according to Item 5 . Based on the result determined by said factor determination means, and improvements determining means for determining an improved solution to the problem points that put the discharge operations of the predetermined waste,
Improvement measure output means for outputting information on the result determined by the improvement measure determination means;
The disposal management device according to any one of claims 4 to 6 , further comprising: The improvements output means according to claim 7, wherein sending an e-mail including the information about the result determined by the improvement determination unit, via the Internet to a predetermined information terminal device Waste disposal management device. A reading means for reading container information from an RFID (Radio Frequency ID) tag provided on the waste container;
Said container information acquisition unit, disposal management apparatus according to any one of claims 1-8, characterized in that to obtain the container information read by said reading means. Further comprising weighing means for weighing the waste stored in the waste container;
The waste processing management apparatus according to any one of claims 1 to 9 , wherein the weight information acquisition unit acquires information on the weight of the waste measured by the measurement unit. A container information acquisition step for acquiring information on a waste container in which predetermined waste is stored (hereinafter referred to as “container information”);
A volume information acquisition step of acquiring information on the volume of the waste container (hereinafter referred to as “volume information”);
A weight information acquisition step of acquiring information on the weight of waste stored in the waste container (hereinafter referred to as “weight information”);
A calculation step of calculating the density of the waste stored in the waste container based on the volume information acquired by the volume information acquisition step and the weight information acquired by the weight information acquisition step;
The weight information acquired by the weight information acquisition step and the information on the density of the waste calculated by the calculation step (hereinafter referred to as “density information”) are associated with the container information acquired by the container information acquisition step. A recording step of recording on a predetermined recording medium,
Based on the weight information and density information recorded on the predetermined recording medium, and a problem determination step of determining the problem points that put the discharge operations of the predetermined waste,
A problem output step of outputting information on the result determined by the problem determination step;
A waste treatment management method characterized by comprising: A container information acquisition step for acquiring information on a waste container in which predetermined waste is stored (hereinafter referred to as “container information”);
A volume information acquisition step of acquiring information on the volume of the waste container (hereinafter referred to as “volume information”);
A weight information acquisition step of acquiring information on the weight of waste stored in the waste container (hereinafter referred to as “weight information”);
A calculation step of calculating the density of the waste stored in the waste container based on the volume information acquired by the volume information acquisition step and the weight information acquired by the weight information acquisition step;
The weight information acquired by the weight information acquisition step and the information regarding the density of the waste calculated by the calculation step are recorded on a predetermined recording medium in association with the container information acquired by the container information acquisition step. Recording process to
Based on the weight information and density information recorded on the predetermined recording medium, and a problem determination step of determining the problem points that put the discharge operations of the predetermined waste,
A problem output step of outputting information on the result determined by the problem determination step;
A disposal management program for causing a computer to execute a disposal management method including

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