JP4941361B2 - Data processing system, data processing apparatus thereof, computer program thereof, and data processing method - Google Patents

Description

  The present invention relates to a data processing system, a data processing apparatus, a computer program, and a data processing method used in a merchandise store that sells over-the-counter drugs to general consumers.

  At present, various sales products are displayed and sold at merchandise stores such as so-called convenience stores. Ordinary consumers can usually purchase various types of sales products without any trouble if desired.

  However, over-the-counter drugs that are products for sale cannot be purchased without the permission of the pharmacist. For this reason, a pharmacist is stationed as a sales processing clerk at a merchandise store that sells over-the-counter drugs.

  In order to solve this, there is a merchandise store that sells over-the-counter drugs without a pharmacist resident by installing a videophone terminal in a merchandise store and making a call with a remote pharmacist (for example, Non-patent document 1).

In addition, a data communication terminal is installed at the sales floor where the products for sale are displayed, product related data is registered in the data processing device in the backyard, and the general consumer manually operates the data communication terminal. There is a system in which data is presented (for example, see Patent Document 1).
"Deregulation of pharmaceutical sales and the Don Quijote riot (1)-ELECTRIC DOC." [Search February 15, 2008] Internet <URL: http://e-doc.no-ip.com/archives/9> JP 2006-338275 A JP 2001-273420 A

  However, in the above-mentioned merchandise sales store, the sales processing clerk sells the over-the-counter medicine to the general consumer based only on the fact that he / she talked with the pharmacist. For this reason, the sales process is executed in the absence of evidence that the pharmacist has allowed the general consumer to sell the over-the-counter drug.

  The present invention has been made in view of the problems as described above, and even if a pharmacist is not resident at a merchandise store, data that allows a general consumer to purchase only the over-the-counter drugs actually approved by the pharmacist. A processing system, a data processing apparatus thereof, a computer program thereof, and a data processing method are provided.

  The data processing system of the present invention includes a store communication terminal that is installed in a merchandise sales store that sells various sales products that contain over-the-counter drugs and that is input to general consumers, and is installed in a merchandise sales store and is a general consumer A sales processing terminal that sells merchandise for sale, a pharmacist communication terminal that is installed in a pharmacist resident department that is separated from the merchandise store and is used by the resident pharmacist, and a predetermined number by a general consumer to the store communication terminal A line opening means for opening a communication line to the pharmacist communication terminal corresponding to the operation and a general communication at least in the vicinity of the store communication terminal corresponding to the predetermined operation of the pharmacist communication terminal by the resident pharmacist corresponding to the drug communication permission data Permission providing means to be provided, and sales restricting means that does not permit the merchandise sales processing by the sales processing terminal unless the drug sale permission data is acquired from the general consumer.

  The data processing device of the present invention is a data processing device of the data processing system of the present invention, and is a circuit opening means for opening a communication line to a pharmacist communication terminal in response to a predetermined operation by a general consumer to a store communication terminal And a permission providing means for providing a general consumer with drug sales permission data corresponding to a predetermined operation of the pharmacist communication terminal by a resident pharmacist at least in the vicinity of the store communication terminal, and drug sales permission data is not acquired from the general consumer Sales regulation means that does not permit the merchandise sales processing by the sales processing terminal.

  The computer program of the present invention is a computer program for the data processing apparatus of the present invention, and is a line opening process for opening a communication line to a pharmacist communication terminal in response to a predetermined operation by a general consumer to a store communication terminal In response to a predetermined operation of the pharmacist communication terminal by the resident pharmacist, the permission providing process for providing the drug sales permission data to the general consumer at least in the vicinity of the corresponding store communication terminal, and the drug sales permission data is not acquired from the general consumer The data processing apparatus is caused to execute a sales regulation process that does not permit the merchandise sales process by the sales processing terminal.

  The data processing method of the present invention is a data processing method of the data processing apparatus of the present invention, and a line opening process for opening a communication line to a pharmacist communication terminal in response to a predetermined operation by a general consumer to a store communication terminal And a permission providing step of providing drug sales permission data to a general consumer at least in the vicinity of the store communication terminal corresponding to a predetermined operation of the pharmacist communication terminal by the resident pharmacist, and drug sales permission data is not acquired from the general consumer And a sales regulation process that does not permit merchandise sales processing by the sales processing terminal.

  It should be noted that the various components of the present invention need only be formed so as to realize their functions. For example, dedicated hardware that exhibits a predetermined function, data processing in which a predetermined function is provided by a computer program It can be realized as a system, a predetermined function realized in the data processing system by a computer program, an arbitrary combination thereof, or the like.

  In addition, the various components of the present invention do not have to be individually independent, a plurality of components are formed as a single member, and a single component is formed of a plurality of members. It may be that a certain component is a part of another component, a part of a certain component overlaps a part of another component, and the like.

  Moreover, although the data processing method of this invention has described several process in order, the order of the description does not limit the order which performs several process. For this reason, when implementing the data processing method of this invention, the order of the some process can be changed in the range which does not interfere in content.

  Furthermore, the data processing method of the present invention is not limited to being executed at a timing at which a plurality of steps are individually different. For this reason, another process may occur during execution of a certain process, or a part or all of the execution timing of a certain process and the execution timing of another process may overlap.

  In the data processing system of the present invention, a store communication terminal installed in a merchandise sales store that sells various sales products containing over-the-counter drugs is input to a general consumer, and a sales processing terminal installed in the merchandise sales store A pharmacist communication terminal installed in a pharmacist resident section that is separated from the product sales store is used by the resident pharmacist as a product sales process for merchandise sold to general consumers. In this state, when the line opening means opens the communication line to the pharmacist communication terminal in response to a predetermined operation by the general consumer to the store communication terminal, the drug sale corresponding to the predetermined operation of the pharmacist communication terminal by the resident pharmacist The permission providing means is provided to the general consumer at least in the vicinity of the store communication terminal corresponding to the permission data, and the sales restricting means does not permit the product sales processing by the sales processing terminal unless the drug sale permission data is acquired from the general consumer. For this reason, even if a pharmacist is not resident at a merchandise store, a general consumer can contact a resident pharmacist at the pharmacist's resident department and obtain drug permit data from the resident pharmacist. Can be purchased.

  An embodiment of the present invention will be described below with reference to the drawings. As shown in FIGS. 1 and 2, the data processing system 1000 according to the present embodiment is installed in a merchandise sales store PSS that sells various sales merchandise containing the over-the-counter drugs OTCM, and is input to a general consumer CU. The store communication terminal 100, the sales processing terminal 200 installed in the product sales store PSS and processing the products sold to the general consumer CU, and the product sales store PSS are installed in the pharmacist resident department DPP which is separated from the product sales store PSS. A pharmacist communication terminal 300 used for the resident pharmacist PD, a line opening unit 410 for opening a communication line to the pharmacist communication terminal 300 in response to a predetermined operation by the general consumer CU to the store communication terminal 100, and a resident pharmacist Corresponding to a predetermined operation of the pharmacist communication terminal 300 by PD, the drug sale permission data SPD is at least in the vicinity of the store communication terminal 100 corresponding. Having an authorized provider 420 to provide consumers CU, sold restricting portion 430 that does not allow the commodity sales processing by a sales processing terminal 200 Baiyaku permission data SPD from consumers CU is not acquired, the.

  More specifically, in the data processing system 1000 of the present embodiment, the data processing device 400 includes at least a line opening unit 410, a permission providing unit 420, and a sales regulation unit 430, and the store communication terminal 100 and the sales process. Data communication is performed between the terminal 200 and the pharmacist communication terminal 300.

  The merchandise sales store PSS is, for example, a 24-hour convenience store. The pharmacist resident department DPP is, for example, a room of a convenience store headquarters facility (not shown).

  The sales processing terminal 200 includes, for example, a so-called POS (Point Of Sales) terminal, and is installed for each of a plurality of cashier units (not shown) of the merchandise sales store PSS. The data processing apparatus 400 includes a so-called POS server, and one is installed in the backyard of the merchandise sales store PSS.

  A plurality of store communication terminals 100 are connected to the data processing apparatus 400 via a communication network CN such as an in-house LAN (Local Area Network), and a plurality of pharmacist communication terminals 300 are connected via a communication network IN such as the Internet. .

  The store communication terminal 100 and the pharmacist communication terminal 300 are so-called IP telephone terminals. For this reason, the data processing device 400 also serves as a so-called SIP (Session Initiation Protocol) server, and provides various functions to the store communication terminal 100 in accordance with the installed computer program CP.

  As shown in FIG. 3, the store communication terminal 100 including an IP telephone terminal includes an IP communication unit 101, a handset speaker 102 that is a speaker unit that outputs a voice of occurrence of a resident pharmacist PD input to the pharmacist communication terminal 300, A handset microphone 103 that is a microphone unit for inputting voice generated by a general consumer CU, an input operation unit 104 that is input by the general consumer CU, a notification speaker 105, and a camera unit that captures an image of the general consumer CU. The apparatus includes hardware such as a certain web camera 106, a large touch panel 107 that is a display unit that displays and outputs an image of a resident pharmacist PD imaged by the pharmacist communication terminal 300, and a ticket printing device 110.

  As will be described in detail later, the ticket printing device 110 functions as a part of the permission providing unit 420 by remote operation of the data processing device 400, and prints out the drug permission data SPD as a drug permission ticket SPC.

  The pharmacist communication terminal 300 is constructed with the same hardware as the store communication terminal 100, but does not have the ticket printing device 110. The IP communication unit 101 has a built-in microcomputer and integrally controls the above-described various hardware in accordance with the installed computer program.

  For example, the sales processing terminal 200 includes a ticket reading device 210 as a barcode reader that optically reads a product barcode of a sale product. The ticket reading device 210 functions as a part of the sales restricting unit 430 by remote operation of the data processing device 400, thereby optically reading the drug permitting data SPD from the drug permitting ticket SPC.

  For this reason, as shown in FIG. 4, the ticket printing device 110 prints and outputs the medicine sale permission data SPD to the medicine sale permission ticket SPC as a barcode image optically read by the ticket reading device 210.

  As shown in FIG. 5, the computer program CP of the data processing device 400 includes a general-purpose operating system OS that is not specialized for the merchandise sales store PSS and application software AS corresponding to the merchandise sales store PSS.

  This application software AS is, for example, a module software MS such as a plurality of types of widgets prepared in advance specialized for each specific function, and these module software MS are integrated in response to the request of the merchandise store PSS. It consists of customized software CS.

  The above-described units 410 to correspond to various functions corresponding to the computer program of the data processing device 400, respectively. For example, the line opening unit 410 corresponds to a function in which the data processing device 400 performs data communication with the store communication terminal 100 and the pharmacist communication terminal 300 corresponding to the computer program.

  The permission providing unit 420 corresponds to a function of the data processing device 400 outputting predetermined storage data to the store communication terminal 100 in response to the computer program. The sales regulation unit 430 corresponds to a function of the data processing device 400 that remotely controls the sales processing terminal 200 corresponding to a computer program.

  The computer program for the data processing device 400 as described above includes, for example, a line opening process for opening a communication line to the pharmacist communication terminal 300 in response to a predetermined operation by the general consumer CU to the store communication terminal 100; In response to a predetermined operation of the pharmacist communication terminal 300 by the resident pharmacist PD, the drug providing permission data SPD is provided to the general consumer CU at least in the vicinity of the corresponding store communication terminal 100, and the drug approval data from the general consumer CU. It is described that the data processing apparatus 400 is caused to execute a sales regulation process that does not permit the merchandise sales process by the sales processing terminal 200 if the SPD is not acquired.

  In the configuration as described above, in the data processing system 1000 of the present embodiment, a sales processing clerk (not shown) who performs an input operation on the sales processing terminal 200 is working full time at the merchandise sales store PSS.

  In addition, over-the-counter drugs OTCM are also sold at such merchandise store PSS, but in order to sell this over-the-counter drug OTCM, permission of a pharmacist is required. However, the sales processing clerk who works at the above-mentioned merchandise store PSS is not a qualified pharmacist.

  On the other hand, a resident pharmacist PD resides in the pharmacist resident department DPP. In the merchandise sales store PSS, the store communication terminal 100 is installed at the display place of the over-the-counter medicine OTCM.

  In addition, the location of the store communication terminal 100 includes a signboard (with a detailed description and a guidance message such as “If you purchase medicines, please contact the pharmacist with this phone to issue a ticket”) Etc.) are installed.

  Therefore, the general consumer CU who desires to purchase the over-the-counter medicine OTCM at the merchandise store PSS, as shown in FIG. 6, for example, a dedicated icon (not shown) displayed and output on the touch panel 107 of the store communication terminal 100 ) Is input (step S1-Y) or the like, a pharmacist call is transmitted to the data processing device 400 (step S2).

  Then, as shown in FIG. 7, the data processing device 400 that has received this pharmacist call (step T1-Y) executes a pharmacist call by transmitting a call line opening request to the pharmacist communication terminal 300 (step T2). ).

  Therefore, as shown in FIG. 8, the pharmacist communication terminal 300 that has received this opening request (step E1-Y) calls the resident pharmacist PD by outputting a notification sound from the notification speaker (step E2).

  Therefore, when the resident pharmacist PD who confirmed this call performs a call start operation such as removal of the handset on the pharmacist communication terminal 300 (step E3-Y), this is detected as shown in FIGS. The data processing device 400 opens a VoIP line between the store communication terminal 100 and the pharmacist communication terminal 300 (steps T4, S4, E4).

  Therefore, the general consumer CU will consult with the resident pharmacist PD by IP phone regarding the over-the-counter drug OTCM that he / she wishes to purchase. At this time, since the store communication terminal 100 and the pharmacist communication terminal 300 also function as a videophone, for example, the general consumer CU can cause the web camera 106 to image the desired over-the-counter medicine OTCM.

  In this case, since the captured image of the over-the-counter drug OTCM is displayed and output on the touch panel of the pharmacist communication terminal 300, the resident pharmacist PD reliably confirms the over-the-counter drug OTCM without complicated explanation by the general consumer CU. It will be.

  In this case, for example, the resident pharmacist PD accesses the drug database (not shown) of the data processing device 400 by VoIP communication by a predetermined operation of the pharmacist communication terminal 300 and confirms the detailed data of the over-the-counter drug OTCM.

  When the resident pharmacist PD determines that the drug sale can be permitted through a conversation with the general consumer CU, as shown in FIG. The data is transmitted to the processing device 400 (steps E5 and E6).

  Then, as shown in FIG. 7, the data processing device 400 that has received this medicine sale permission command (step T5-Y) transmits the medicine sale permission data SPD to the store communication terminal 100 in response to the medicine sale permission command ( Step T6).

  As shown in FIG. 6, the store communication terminal 100 that has received this medicine permission data SPD (step S5-Y) prints out the medicine permission ticket SPC by the ticket printing device 110 corresponding to the medicine permission data SPD ( Step S6).

  Thus, the general consumer CU and the resident pharmacist PD who have completed the issuance work of the drug permitting ticket SPC perform an input operation to terminate the call by installing a handset in the store communication terminal 100 or the pharmacist communication terminal 300 (step S7- Y, E7-Y).

  Then, the data processing device 400 that has detected this (step T7-Y) disconnects the opened VoIP line and shifts to a standby state (step T8). Similarly, the store communication terminal 100 and the pharmacist communication terminal 300 also execute call termination processing such as returning various devices to a standby state (steps S8 and E8).

  As shown in FIG. 4, at least one medicine permission data SPD is printed on the medicine permission ticket SPC issued as described above, and various guidance messages to the general consumer CU are also printed. .

  Therefore, the general consumer CU who has confirmed this brings the drug permitting ticket SPC to the position of the sales processing terminal 200 together with various sales products (not shown) such as the over-the-counter medicine OTCM desired to be purchased.

  The sales processing terminal 200, which is a POS terminal, constantly communicates with a data processing device 400, which is a POS server, and various controls are executed on the data processing device 400. As shown in FIG. 10, the data processing apparatus 400 controls the sales processing terminal 200 so that the over-the-counter medicine OTCM does not execute the product sales processing.

  As shown in FIG. 9, when the sales processing store clerk inputs a sales processing start operation (step P1-Y), the sales processing terminal 200 is in a state where it can execute the product sales processing for each general consumer CU.

  In this state, the product barcode is optically read by the barcode scanner which is the ticket reading device 210, whereby the product identification data is input for each of the various sales products brought by the general consumer CU (step P2-Y). ).

  At this time, whether or not the corresponding product is an over-the-counter medicine OTCM is confirmed by the product identification data, and if this is confirmed (step P3-N), a product sales process is executed (step P7).

  On the other hand, if the product identification data to be input (step P2-Y) confirms that the corresponding product is an over-the-counter medicine OTCM (step P3-Y), for example, the salesclerk display and the customer of the sales processing terminal 200 A guidance message such as “Please input the correspondence data from the drug permit ticket” is displayed on the display (not shown).

  Accordingly, the sales clerk who has confirmed this receives the drug permitting ticket SPC from the general consumer CU and causes the ticket reading device 210 to optically read the corresponding drug permitting data SPD.

  Then, the sales processing terminal 200 that has detected the input of the drug approval data SPD (step P4-Y) transfers the drug approval data SPD together with the product identification data of the over-the-counter drug OTCM to the data processing device 400 (step P5). .

  As shown in FIG. 10, in the initial state, the data processing device 400 prohibits the product sales processing by the sales processing terminal 200 of the over-the-counter medicine OTCM (step T11). In such a state, the data processing device 400 that has received the drug approval data SPD together with the product identification data of the over-the-counter medicine OTCM as described above (step T12), for example, matches the drug approval data SPD with the product identification data. By confirming, the product sales processing by the sales processing terminal 200 of the over-the-counter medicine OTCM is permitted (step T13).

  As shown in FIG. 9, in the sales processing terminal 200 in which the drug processing permission is controlled by the data processing device 400 as described above (step P6-Y), the over-the-counter medicine OTCM can be sold (step P7).

  In addition, when the data processing device 400 that has received the drug approval data SPD together with the product identification data of the over-the-counter medicine OTCM (step T12) cannot confirm the matching between the drug approval data SPD and the product identification data, for example, An error guidance is returned without canceling the non-control of merchandise sales processing by the sales processing terminal 200 of the over-the-counter medicine OTCM (step T13).

  In this case, the sales processing terminal 200 remains in a state where the product sales processing of the over-the-counter medicine OTCM cannot be executed. In addition, an error guidance such as “Could not confirm permission to sell this drug. Please check the drug and ticket” is displayed and displayed on the salesclerk display and customer display.

  Therefore, the general consumer CU and the sales processing clerk who have confirmed this confirm, for example, the over-the-counter drug OTCM and the drug license ticket SPC, and re-enter the product identification data and the drug license data SPD as necessary. It will be.

  As described above, when the merchandise sales process of various sales products including the over-the-counter medicine OTCM is completed, the sales process clerk inputs the end of the sales process to the sales process terminal 200 by a predetermined operation. In the sales processing terminal 200 that detects this (step P8-Y), the sales totaling process is executed by summing up the product identification data subjected to the product sales processing (step P9).

  At this time, for example, the sales processing terminal 200 also executes generation of sales history data, transmission to the data processing device 400, etc., so that the data processing device 400 performs normal processing such as accumulation of received sales history data. It is executed (step T14).

  In the data processing system 1000 of the present embodiment, the store communication terminal 100 installed in the product sales store PSS that sells various sales products containing the over-the-counter drugs OTCM is input to the general consumer CU as described above, The sales processing terminal 200 installed in the product sales store PSS processes the products sold to the general consumer CU, and the pharmacist communication terminal 300 installed in the pharmacist resident department DPP that is separated from the product sales store PSS is resident. Used for pharmacist PD.

  In this state, when the line opening unit 410 opens the communication line to the pharmacist communication terminal 300 in response to a predetermined operation by the general consumer CU to the store communication terminal 100, the predetermined setting of the pharmacist communication terminal 300 by the resident pharmacist PD is performed. In response to the operation, the drug providing permission data 420 is provided to the general consumer CU at least in the vicinity of the store communication terminal 100 corresponding to the drug communication permission data SPD, and the drug processing permission terminal SPD is not acquired from the general consumer CU. The sales regulation unit 430 does not permit the merchandise sales process.

  For this reason, even if a pharmacist is not resident at the merchandise store PSS, a general consumer CU contacts the resident pharmacist PD of the pharmacist resident department DPP and obtains the drug permitting data SPD from the resident pharmacist PD. The pharmaceutical OTCM can be purchased at the merchandise store PSS.

  Therefore, for example, when the merchandise store PSS is a 24-hour convenience store, the general consumer CU purchases the over-the-counter medicine OTCM at midnight even if the resident pharmacist PD is not resident at the merchandise store PSS. It becomes possible.

  The resident pharmacist PD needs to be resident in the pharmacist resident part DPP. However, a small number of resident pharmacists PD can handle a large number of merchandise sales stores PSS. Moreover, it is not impossible for the resident pharmacist DPP to be a home for each resident pharmacist PD.

  Moreover, in the data processing system 1000 according to the present embodiment, the medicine printing permission data SPD is printed out as the medicine selling permission ticket SPC by the ticket printing device 110 mounted on the store communication terminal 100, and the medicine selling permission data is obtained from the medicine selling permission ticket SPC. The sales processing terminal 200 optically reads the SPD with the ticket reading device 210.

  Since the explanation to the general consumer CU is also printed out on the above-mentioned drug permitting ticket SPC as described above, even an unskilled general consumer CU can easily provide the drug processing permission data SPD to the sales processing terminal 200.

  In particular, the drug approval data SPD is printed on the drug approval ticket SPC in the same manner as the product barcode, and the sales processing terminal 200 optically reads the drug approval data SPD with the ticket reading device 210 formed of an existing barcode reader.

  Therefore, it is possible to input the drug approval data SPD to the sales processing terminal 200 by the same input operation as that of the normal product sales processing without adding a new ticket reading device 210 to the sales processing terminal 200 including a POS terminal. .

  Furthermore, since the store communication terminal 100 and the pharmacist communication terminal 300 make a call by opening the VoIP line, there is no charge for the call. Moreover, since the store communication terminal 100 and the pharmacist communication terminal 300 function as a videophone, the general consumer CU and the resident pharmacist PD can make a precise call, and the general consumer CU wishes to purchase an over-the-counter medicine. The OTCM can be easily confirmed by the resident pharmacist PD.

  The data processing device 400 that opens the VoIP line to the store communication terminal 100 and the pharmacist communication terminal 300 is an existing POS server that communicates with the sales processing terminal 200. For this reason, the data processing system 1000 can be easily constructed only by mounting a dedicated computer program on an existing POS server and connecting the store communication terminal 100 and the pharmacist communication terminal 300.

  Furthermore, by registering the detailed product identification data of the over-the-counter medicine OTCM sold at the product sales store PSS in the data processing device 400, the resident pharmacist PD views the product identification data on the pharmacist communication terminal 300. It is also possible to use it for issuance of drug permitting data SPD.

  The computer program CP of the data processing device 400 is composed of the general-purpose operating system OS and the application software AS corresponding to the merchandise store PSS as described above, and the application software AS is specialized for each specific function. Module software MS such as a plurality of types of widgets prepared in advance and customization software CS that integrates these module software MS in response to the request of the merchandise store PSS.

  For this reason, the computer program CP of the data processing apparatus 400 corresponding to various merchandise sales stores PSS can be easily constructed, and various requests of the merchandise sales stores PSS can be easily dealt with.

  The present invention is not limited to the present embodiment, and various modifications are allowed without departing from the scope of the present invention. For example, in the above-described embodiment, an example in which the ticket-granting ticket SPC is printed out by the ticket printing device 110 on which the store communication terminal 100 is mounted is illustrated.

  However, the drug permitting ticket SPC may be printed out by the store communication terminal using an external ticket printing device, or the data processing device 400 may be printed out by a ticket printing device provided in the store communication terminal (both Not shown).

  Further, the permission providing unit 420 has a data registration device that holds the drug sale permission data SPD in the portable electronic medium carried by the general consumer CU, and the sales regulation unit 430 acquires the drug sale permission data SPD from the portable electronic medium. You may have a data acquisition device (not shown).

  The portable electronic medium as described above can be implemented as, for example, an IC (Integrated Circuit) card issued from the merchandise store PSS to the general consumer CU, a mobile phone terminal owned by the general consumer CU, or the like ( Not shown).

  In this case, the data registration device can be implemented as, for example, a card writer or the like that is mounted on or externally attached to the store communication terminal and performs data communication with the above-described IC card or mobile phone terminal.

  Furthermore, in such a data processing system, the sales restricting unit 430 may delete the drug permitting data SPD acquired by the data acquisition device from the portable electronic medium (not shown).

  Such a data acquisition device can also be implemented as a card reader or the like for data communication with the above-described IC card or mobile phone terminal. In this case, it is possible to easily and reliably prevent the sales permission data that is permitted to be used only once, and to prevent overflow of the IC card.

  Further, in the above embodiment, the permission providing unit 420 of the data processing device 400 exemplifies issuing the drug sale permission data SPD to the store communication terminal 100 in response to a predetermined command received from the pharmacist communication terminal 300. However, the pharmacist communication terminal 300 that performs VoIP communication with the store communication terminal 100 via the data processing device 400 may directly issue the drug sale permission data SPD (not shown).

  Further, in the above embodiment, the sales regulation unit 430 of the data processing device 400 remotely controls the sales processing terminal 200, so that the sales processing of the over-the-counter medicine OTCM is not permitted unless the drug sales permission data SPD is input.

  However, such a sales regulation unit may be implemented in the sales processing terminal, and the sales processing terminal may execute stand-alone that the sales processing of the over-the-counter medicine OTCM is not permitted unless the drug sales permission data SPD is input. Similarly, it is not impossible to mount each unit 410 to the data processing apparatus 400 of the data processing system 1000 described above in a store communication terminal or a sales processing terminal (not shown).

  In the above embodiment, the general consumer CU causes the store communication terminal 100 to image the over-the-counter medicine OTCM, so that the resident pharmacist PD confirms the over-the-counter medicine OTCM on the display image of the pharmacist communication terminal 300.

  However, in general, the over-the-counter medicine OTCM is provided with commodity identification data by a barcode or the like at least for each medicine type as described above. Accordingly, the data processing system 1000 includes a database unit in which drug detail data for at least each drug type of the over-the-counter drug OTCM is registered for each product identification data, and the product identification data from the over-the-counter drug OTCM at least in the vicinity of the store communication terminal. A data acquisition unit for acquiring information, a detailed search unit for searching for drug detail data using the acquired product identification data, and a detailed notification unit for transmitting and outputting the searched drug detail data to at least the pharmacist communication terminal 300, It may further have (not shown).

  The data acquisition unit as described above may be a dedicated barcode reader that is mounted on, attached to, or attached to the store communication terminal, and the barcode image captured by the web camera 106 is stored in the store communication terminal or data processing unit. It may be recognized by the device.

  Furthermore, various means such as a two-dimensional code, a magnetic stripe, and an RFID (Radio Frequency Identification) tag are used as means for giving product identification data to the over-the-counter medicine OTCM. As a matter of course, various devices such as a two-dimensional scanner, a magnetic reader, and an RFID reader are used as the data acquisition unit corresponding to the various methods as described above.

  In such a data processing system, since the resident pharmacist PD can easily and reliably confirm the detailed drug data, the drug sale permission data SPD can be issued easily and reliably.

  Note that the above-described database unit, data acquisition unit, detailed search unit, and detailed notification unit can be implemented in, for example, a data processing apparatus. Furthermore, for example, a database server of a manufacturer of over-the-counter drugs OTCM can be used as the database unit as described above.

  Further, the detailed notification unit of the data processing system as described above transmits at least a part of the detailed drug data to the store communication terminal 100 and outputs it to the ticket printing device 110 to print it on the medicine-permitted ticket SPC. (Not shown). In this case, the detailed drug data of the over-the-counter medicine OTCM purchased by the general consumer CU can be easily and reliably confirmed with the drug-use permission ticket SPC.

  Similarly, the permission providing unit 420 has a data registration device that stores the drug sale permission data SPD in a portable electronic medium carried by a general consumer CU, and the sales regulation unit 430 acquires the drug sale permission data SPD from the portable electronic medium. The detailed notification unit may transmit and output at least part of the detailed drug data to the store communication terminal 100 and may be transmitted to the data registration device and held in the portable electronic medium (see FIG. Not shown). In this case, the general consumer CU can easily and surely confirm the detailed drug data of the over-the-counter medicine OTCM purchased with a portable electronic medium such as a mobile phone terminal.

  Note that the sales processing terminal 200 issues a sales history receipt in which sales history data is printed out in response to the product sales processing (not shown). Therefore, the detailed notification unit transmits at least a part of the retrieved detailed drug data to the permission providing unit 420 to be provided to the general consumer CU along with the drug sales permission data SPD, and the sales regulation unit 430 causes the general consumer CU to The provided medicine detail data may also be acquired and transferred to the sales processing terminal 200, and the sales processing terminal 200 may print out the transferred medicine detail data on a sales history receipt (not shown). In this case, the general consumer CU can easily and reliably confirm the detailed drug data of the purchased over-the-counter medicine OTCM on the sales history receipt.

  In the above embodiment, the pharmacist communication terminal 300 of a predetermined resident pharmacist PD is automatically called when the general consumer CU inputs a pharmacist call at the store communication terminal 100.

  However, the data processing system 1000 corresponds to the link storage unit that stores the correspondence relationship between the product identification data of the specific over-the-counter drug OTCM and the call link data to the specific pharmacist communication terminal 300, and the acquired product identification data. And a link detecting unit for detecting the call link data (not shown).

  In that case, the line opening unit 410 opens a communication line between the store communication terminal 100 and the pharmacist communication terminal 300 using the detected call link data. In such a data processing system, an optimal resident pharmacist PD can be automatically called for each over-the-counter drug OTCM.

  For this reason, for example, processing operations such as calling a dedicated resident pharmacist PD for each manufacturer of over-the-counter drugs OTCM, calling a dedicated resident pharmacist PD for each drug type of the over-the-counter drugs OTCM, etc. be able to.

  Generally, in VoIP communication using an IP telephone terminal, a video conference call of three or more persons can be executed. Therefore, as described above, a third party may be allowed to participate in VoIP communication between the store communication terminal 100 and the pharmacist communication terminal 300 between the general consumer CU and the resident pharmacist PD (not shown).

  In this case, for example, the resident pharmacist PD consults a doctor regarding the sale of the over-the-counter medicine OTCM to the general consumer CU, or the resident pharmacist PD is the guardian regarding the sale of the over-the-counter medicine OTCM to the minor general consumer CU. I can talk to you.

  Furthermore, in the said form, it illustrated that a general consumer can talk with a resident pharmacist unconditionally. However, when mischievous telephone calls occur frequently, for example, the customer ID of the store card issued by the merchandise store PSS for each general consumer is input to the store communication terminal 100 and then the telephone line is connected. It may be opened.

  In the above embodiment, the use of the current Internet is exemplified as the public communication network IN. However, a specific WAN (Wide Area Network) or the next generation Internet NGN (Next Generation Network) may be used as such a communication network.

  Furthermore, in the present embodiment, it has been exemplified that each unit of the data processing system 1000 is logically realized as various functions by a computer program. However, each of these units can be formed as unique hardware, or can be realized as a combination of software and hardware.

  Needless to say, the above-described embodiment and a plurality of modifications can be combined within a range in which the contents do not conflict with each other. Further, in the above-described embodiments and modifications, the structure of each part has been specifically described, but the structure and the like can be changed in various ways within a range that satisfies the present invention.

It is a schematic diagram which shows the logical structure of the data processing system of embodiment of this invention. It is a block diagram which shows the physical structure of a data processing system. It is a block diagram which shows the physical structure of a shop communication terminal. It is a typical top view which shows the external appearance of a medicine permit ticket. It is a schematic diagram which shows the logical structure of the computer program of a data processor. It is a flowchart which shows the data processing method of a shop communication terminal. It is a flowchart of the subroutine which shows a part of data processing method of a data processor. It is a flowchart which shows the data processing method of a pharmacist communication terminal. It is a flowchart which shows the data processing method of a sales processing terminal. It is a flowchart of the subroutine which shows a part of data processing method of a data processor.

Explanation of symbols

AS application software CN communication network CP computer program CS customization software CU general consumer DPP pharmacist resident department IN communication network PSS merchandise store MS module software OS operating system OTCM general drug PD resident pharmacist PSS merchandise store SPC drug license ticket SPD drug Authorization data 100 Store communication terminal 101 IP communication unit 102 Handset speaker 103 Handset microphone 104 Input operation unit 105 Notification speaker 106 Web camera 107 Touch panel 110 Ticket printing device 200 Sales processing terminal 210 Ticket reading device 300 Pharmacist communication terminal 400 Data processing device 410 Line opening section 420 Permission providing section 430 Sales restriction section 1000 Data processing system

Claims (15)

A store communication terminal that is installed at a merchandise store that sells various sales products that contain over-the-counter drugs, and that is operated by general consumers,
A sales processing terminal installed in the product sales store and processing the sales products to the general consumers; and
A pharmacist communication terminal that is installed in a pharmacist resident department separated from the product sales store and used by a resident pharmacist;
Line opening means for opening a communication line to the pharmacist communication terminal in response to a predetermined operation by the general consumer to the store communication terminal;
Permission providing means for providing the general consumer at least in the vicinity of the store communication terminal corresponding to drug operation permission data corresponding to a predetermined operation of the pharmacist communication terminal by the resident pharmacist;
Sales regulation means that does not allow the product sales processing by the sales processing terminal if the drug sales permission data is not acquired from the general consumer,
A data processing system. The permission providing means has a ticket printing device that prints out the drug permission data as a drug permission ticket,
The data processing system according to claim 1, wherein the sales regulation unit includes a ticket reading device that optically reads the drug permission data from the drug permission ticket. The permission providing means has a data registration device for holding the drug sale permission data in a portable electronic medium carried by the general consumer,
The data processing system according to claim 1, wherein the sales regulation unit includes a data acquisition device that acquires the drug approval data from the portable electronic medium.   The data processing system according to claim 3, wherein the sales restricting unit erases the drug sale permission data acquired by the data acquisition device from the portable electronic medium. The over-the-counter drugs are given product identification data at least for each drug type,
Database means in which drug detail data for at least each drug type of the over-the-counter drug is registered for each product identification data;
Data acquisition means for acquiring the product identification data from the over-the-counter drugs at least in the vicinity of the store communication terminal;
Detailed search means for searching the detailed drug data with the acquired product identification data;
Detailed notification means for transmitting and outputting at least the drug detail data searched to the pharmacist communication terminal;
The data processing system according to any one of claims 1 to 4, further comprising: The permission providing means has a ticket printing device that prints out the drug permission data as a drug permission ticket,
The sales restricting means has a ticket reading device for optically reading the drug permission data from the drug permission ticket,
6. The data processing according to claim 5, wherein the detailed notification means transmits at least a part of the detailed drug data to the store communication terminal and outputs the same, and also transmits to the ticket printing device to print out the drug permitting ticket. system. The permission providing means has a data registration device for holding the drug sale permission data in a portable electronic medium carried by the general consumer,
The sales regulation means has a data acquisition device for acquiring the drug approval data from the portable electronic medium,
The data processing system according to claim 5, wherein the detailed notification unit transmits at least a part of the detailed drug data to the store communication terminal, outputs the detailed drug data to the data registration device, and stores the data in the portable electronic medium. . The sales processing terminal issues a sales history receipt in which sales history data is printed out corresponding to the product sales processing,
The detailed notification means transmits at least a part of the searched drug detailed data to the permission providing means to provide the general consumer with the drug sale permission data,
The sales restricting means also obtains the detailed drug data provided to the general consumer and transfers it to the sales processing terminal,
The data processing system according to any one of claims 5 to 7, wherein the sales processing terminal prints out the transferred detailed medicine data on the sales history receipt. Link storage means for storing a correspondence relationship between the product identification data of the specific over-the-counter drug and the call link data to the specific pharmacist communication terminal;
Link detection means for detecting the call link data corresponding to the acquired product identification data,
The data processing system according to any one of claims 5 to 7, wherein the line opening means establishes a communication line between the store communication terminal and the pharmacist communication terminal using the detected call link data.   The store communication terminal includes an input operation unit for input operation by the general consumer, a microphone unit for inputting voice generated by the general consumer, and the generation of the resident pharmacist input by voice to at least the pharmacist communication terminal A speaker unit that outputs a voice, a camera unit that captures an image of the general consumer, and a display unit that displays and outputs an image of the resident pharmacist captured at least by the pharmacist communication terminal, and the communication line The data processing system according to any one of claims 1 to 9, further comprising: an IP phone that opens a VoIP (Voice Over IP) line.   The pharmacist communication terminal includes an input operation unit for input operation by the resident pharmacist, a microphone unit for inputting voice generated by the resident pharmacist, and generation of the general consumer by voice input to at least the store communication terminal. A speaker unit that outputs sound; a camera unit that captures an image of the resident pharmacist; and a display unit that displays and outputs at least the image of the general consumer captured by the store communication terminal, as the communication line The data processing system according to any one of claims 1 to 10, comprising an IP telephone that opens a VoIP line.   12. The data processing apparatus according to claim 1, further comprising: a data processing device that includes at least the line opening unit, the permission providing unit, and the sales regulation unit, and that performs data communication with the store communication terminal, the sales processing terminal, and the pharmacist communication terminal. A data processing system according to claim 1. A data processing apparatus for a data processing system according to claim 12,
Line opening means for opening a communication line to the pharmacist communication terminal in response to a predetermined operation by the general consumer to the store communication terminal;
Permission providing means for providing the general consumer at least in the vicinity of the store communication terminal corresponding to drug operation permission data corresponding to a predetermined operation of the pharmacist communication terminal by the resident pharmacist;
Sales regulation means that does not allow the product sales processing by the sales processing terminal if the drug sales permission data is not acquired from the general consumer,
A data processing apparatus. A computer program for the data processing device according to claim 13,
A line opening process for opening a communication line to the pharmacist communication terminal in response to a predetermined operation by the general consumer to the store communication terminal;
A permission providing process for providing the general consumer at least in the vicinity of the store communication terminal corresponding to drug operation permission data corresponding to a predetermined operation of the pharmacist communication terminal by the resident pharmacist;
Sales regulation processing that does not allow the product sales processing by the sales processing terminal if the drug sales permission data is not acquired from the general consumer,
Is a computer program that causes a data processing apparatus to execute. A data processing method for a data processing device according to claim 13,
A line opening process for opening a communication line to the pharmacist communication terminal in response to a predetermined operation by the general consumer to the store communication terminal;
Providing permission to the general consumer at least in the vicinity of the store communication terminal corresponding to the predetermined operation of the pharmacist communication terminal by the resident pharmacist;
A sales regulation process that does not allow merchandise sales processing by the sales processing terminal if the drug approval data is not acquired from the general consumer;
A data processing method.

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