JP4866647B2 - Telephone management server, telephone management server control method and control program - Google Patents

Description

  The present invention relates to a telephone management server, a telephone management server control method, and a control program, and more particularly to a telephone management server for managing billing from a carrier by distinguishing between a public telephone and a private telephone, a control method for the telephone management server, and It relates to the control program.

In a company, a telephone is indispensable for carrying out its business activities. In recent years, mobile communication such as mobile phones, PHS, automobile phones and the like has become widespread and demand has increased. Among such telephones indispensable for business activities of companies, the frequency of use of mobile phones, PHS, etc., which can be used outside, in addition to conventional indoor fixed installation type telephones, has been remarkably increased. For this reason, the total amount charged by telephone companies for each telephone (telephone line) used by the entire company has increased, and how to reduce these communication expenses is an important issue for companies. It has become.
By the way, each telephone company (carrier) charges a telephone fee individually for each telephone line. However, as the company size increases, the number of telephone lines increases, and the processing becomes complicated for each telephone line.
Therefore, conventionally, it has been configured to make a collective billing by dividing a company unit, a branch office, or a sales office instead of each telephone line (see, for example, Patent Document 1).
JP 2004-140453 A

However, it is difficult to grasp private telephones, private Internet usage, etc. by any of the billing methods, and the communication cost may be more than necessary for companies.
In particular, in the case of a mobile phone, since it is assumed that the mobile phone is carried and used, there arises a problem that management becomes difficult.
Conventionally, as a countermeasure against this, telephone line billing managers have examined the call records on each line and have each user make a public / private classification, and then sum up and apportion. However, as the number of telephone lines increases, it becomes complicated and there is a problem that excessive labor is required because it becomes a regular work every month.

In order to solve this, the technique described in Patent Document 1 has been proposed. In this telephone charge distribution request processing system, an individual such as an employee is identified and a communication destination is identified to identify the communication destination. In order to do this, it is necessary to set identification data for each telephone line. For companies with hundreds or thousands of telephones, the amount of time and effort required for setting up is enormous. There was a point.
SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide a telephone management server, a telephone management server control method, and a control program capable of performing billing management from a carrier according to public and private while reducing the setting effort.

In order to solve the above-described problems, the present invention provides a telephone management server for performing telephone management work on a telephone line in an organization that uses a large number of telephone lines, to which a user terminal is connected via a communication network. A public / private apportionment pattern storage unit for storing a plurality of public / private apportionment patterns for apportioning expenses by distinguishing private telephones, and an apportionment pattern presentation unit for presenting the public / private apportionment patterns to the user via the communication network and the user terminal An apportioning pattern selection unit that allows a user to select the presented public / private apportioning pattern via the communication network and the user terminal, and a billing amount corresponding to the telephone line based on the selected public / private apportioning pattern includes a calculation processing unit for public and private proportionally distributed, wherein the calculation processing unit, said Yu It is characterized by having a recalculating unit for performing recalculation of the public and private prorated by the telephone unit according to an instruction of the user via the The terminal and the communication network.

According to the above configuration, the public / private apportionment pattern storage unit stores a plurality of public / private apportionment patterns for apportioning expenses by distinguishing between public telephones and private telephones.
The apportioning pattern presenting unit presents the public / private apportioning pattern to the user via the communication network and the user terminal.
Thereby, the apportioning pattern selection unit causes the user to select the presented public / private apportioning pattern via the communication network and the user terminal, and the calculation processing unit applies to the billing amount corresponding to the telephone line based on the selected public / private apportioning pattern. Perform public and private apportionment calculations.

In this case, a user identification unit for identifying a user who has accessed through the user terminal and the communication network based on login information, and an information presentation unit for presenting billing information and call information for a telephone line corresponding to the identified user It is characterized by having.
The information presentation unit may be configured to set a presentation start date and time or a presentation end date and time of the billing information and the call information corresponding to the user.
Further, the public / private apportionment pattern storage unit may store a plurality of the public / private apportionment patterns in units of job titles, departments or companies.
Furthermore, the apportioning pattern selection unit presents a list of the public / private apportioning patterns stored in the public / private apportioning pattern storage unit to the user via the communication network and the user terminal, and the user can select the desired apportioning pattern. A prorated pattern may be selected.

The calculation processing unit may include a public / private category setting storage unit that stores a public / private category setting which is a category setting of a public telephone or a private phone for each telephone line and each call.
Furthermore, the calculation processing unit may total the entire organization based on the public / private section setting.

Furthermore, the calculation processing unit may include a recalculation unit that recalculates the public / private apportionment calculation for each telephone line in accordance with an instruction from the user via the user terminal and the communication network.
In addition, the recalculation unit is configured to be able to set a reception start date and time or a reception end date and time for a period during which the recalculation is performed or the user's instruction not to perform the recalculation is received. May be.
Further, the recalculation for each telephone line is stored for each of the telephone lines whether any of the recalculation according to the user's instruction or the instruction by the user not to perform the recalculation is made during the period for accepting the recalculation. Based on the storage status of the calculation status storage unit and the recalculation status storage unit, the telephone line for which neither the recalculation nor the instruction to perform the recalculation is made during the period is determined. And an unprocessed line determination unit.

Furthermore, based on the determination result of the unprocessed line determination unit, the user corresponding to the telephone line for which neither the recalculation nor the instruction by the user not to perform the recalculation is made during the period. On the other hand, a processing prompting unit that prompts the user to give an instruction not to perform the recalculation or the recalculation via the communication network and the user terminal may be provided.
Further, the calculation processing unit is one of the instructions by the user that it is not necessary to perform the recalculation or the recalculation for all telephone lines based on the determination result of the unprocessed line determination unit. After one of them is done, a total calculation unit that performs total calculation of the entire organization may be provided.

In addition, it has a public / private apportionment pattern storage unit that stores multiple public / private apportionment patterns for apportioning expenses by distinguishing between public and private telephones. User terminals are connected via a communication network and many phone lines are used. In a control method for controlling a telephone management server for performing telephone management work for the telephone line in an organization, a distribution pattern presenting process for presenting the public / private distribution pattern to a user via the communication network and the user terminal; A distribution pattern selection process for allowing a user to select the presented public / private distribution pattern via the communication network and the user terminal, and a public / private distribution for a billing amount corresponding to the telephone line based on the selected public / private distribution pattern while performing the calculation, the user terminal and the communication network It is characterized by comprising: a calculation process for performing recalculation of the public and private prorated by the telephone unit according to an instruction of the user via the.

In addition, it has a public / private apportionment pattern storage unit that stores multiple public / private apportionment patterns for apportioning expenses by distinguishing between public and private telephones. User terminals are connected via a communication network and many phone lines are used. In a control program for controlling a telephone management server for performing telephone management work for the telephone line in an organization by a computer, the public / private distribution pattern is presented to a user via the communication network and the user terminal, and the presentation the public and private proportional division pattern is selected by the user through the communication network and the user terminal, to perform the public and private proportionally distributed for charge amount corresponding to the telephone line on the basis of the public and private proportional division pattern selected, the user terminal And the user's finger via the communication network It is characterized in that to perform recalculation of the public and private prorated by the telephone line units by.

  According to the present invention, the presented public / private distribution pattern is made to be selected by the user via the communication network and the user terminal, and the calculation processing unit calculates the public / private distribution for the billing amount corresponding to the telephone line based on the selected public / private distribution pattern. Therefore, it is possible to reduce the setting time of the user such as a telephone administrator when performing public / private apportionment, to efficiently perform public / private apportionment processing, and to reduce the user's labor, Reduces administrative inbound work when managing all of these.

Embodiments of the present invention will be described below with reference to the accompanying drawings.
First, a configuration for telephone management using the telephone management system of the embodiment of the present invention will be described.
FIG. 1 is a block diagram illustrating a schematic configuration of a telephone management system according to an embodiment.
The telephone management system 10 includes a telephone management server 11 that controls the telephone management system 10, and telephone management terminals (user terminals) 14 of companies 13A and 13B connected to the telephone management server 11 via a communication network 12 such as the Internet, And user terminals 15 to 17.

In this case, the telephone management server 11 is configured as a computer having an external storage device such as an MPU, a RAM, a ROM, a communication interface, and a hard disk, and performs various controls and calculations based on a preinstalled control program. Has been.
In addition, it is assumed that servers 18A to 18C belonging to carriers (telephone companies) are connected to the communication network 12, and the telephone management server 11 is charged with billing information data (collective billing data and telephone calls) from these servers 18A to 18C. / Communication details data) is sent.
Further, it is assumed that each company 13A, 13B has a contract with a large number of telephone lines (phone lines used for fixed installation type telephones, mobile phones, PHS, etc.) with each carrier.

FIG. 2 is a functional block diagram of the telephone management server.
The telephone management server 11 determines whether the login information input from the telephone management terminal 14 or the user terminals 15 to 17 is legitimate via the communication network 12 with reference to a user information DB (Database) 21. A login information management processing unit 22 that permits access when the login information is authentic, a billing information processing unit 25 that processes billing information using the billing information DB 23 and the public / private distribution DB 24, a billing information DB 23, and A public / private apportionment processing unit 26 that performs public / private apportionment processing to be described later using the public / private apportionment DB 24;

FIG. 3 is an explanatory diagram of a billing information search screen.
The billing information search screen 30 is roughly classified into a target year / month selection area 31, a carrier (telephone company) selection area 32, a display format selection area 33, a department name display area 34, and a billing summary information display area 35. , A billing detailed information display area 36 and a calculation button 37 for causing the billing amount to be calculated (or recalculated).
The target year / month selection area 31 is an area for selecting a search target year / month in the billing information (billing summary information and billing detailed information) to be searched. In FIG. 3, the year / month (in FIG. 3, from July 2003 to 2005). Up to June is displayed, and by clicking one of the dates on the screen, the search target year and month are selected.
The carrier (telephone company) selection area 32 is an area for selecting all or individual carriers contracted by the companies 13A and 13B, and selecting all carriers or one of the carriers in a so-called pull-down menu format. Can do.

The display format selection area 33 is an area for selecting the display format of the billing information to be searched. In the example shown in FIG. 3, “Department unit (no public / private distribution)”, “Telephone (line)” is selected in the pull-down menu format PDM. ) Unit (no public / private allocation), “Department unit (with public / private allocation)”, or “Telephone (line) unit (with public / private allocation)” can be selected.
The department display area 34 is an area in which the user name (company, department, individual, etc.) of the terminal is displayed.
The billing summary information display area 35 includes a billing total display area 35A for displaying the number of telephone lines belonging to the user corresponding to the user name displayed in the department display area 34, and public use for the user when public / private allocation is performed. Public telephone charge display area 35B for displaying the total telephone charge, private telephone charge display area 35B for displaying the total private telephone charge for the user when public / private apportioning is performed, and the total charged charge for displaying the total charge Display area 35C.

  The billing detailed information display area 36 displays a display number setting area 36A for setting the number of billing information items to be displayed as one page, and a department ID for identifying the calling department (user) in the billing detailed information. A department ID display area 36B, a department display area 36C for displaying the department name corresponding to the department ID, a telephone number display area 36D for displaying the telephone number of the department corresponding to the department ID, and the actual call. A user display area 36E for displaying a user name, a carrier display area 36F for displaying a carrier type, a public charge display area 36G for displaying a public telephone charge for each telephone line (department ID), and each telephone line (department) Private charge display area 36H for displaying private telephone charges for each ID), and total display area 3 for displaying the total of public telephone charges and private telephone charges for each telephone line (department ID) I and a calculation flag display area 36J indicating whether or not the instruction and execution of public / private apportionment calculation is made by the user corresponding to each department ID when the display format in the billing detailed information display area 35 is for each telephone line It is equipped with.

Next, registration of data in the public / private telephone master DB will be described.
The public / private telephone master DB is a database in which telephone numbers of destinations that are distinguished between private and private are registered, and registration is performed by displaying a public / private telephone master registration screen.
In addition, telephone numbers that are not registered in the public / private telephone master DB are automatically displayed as unregistered.

FIG. 4 is an explanatory diagram of a public / private telephone master (DB) screen.
The public / private telephone master screen 40 is roughly divided into a telephone number display area 41 for displaying the user's telephone number, a new registration button 42 for newly registering the input telephone number, and a telephone number of the call destination. Called phone number display area 43, remarks display area 44 that can display arbitrary information such as the name of the called party, and an edit button for editing a registered phone number are displayed for each phone number. The user selects and registers the edit button display area 45, the delete button display area 46 in which a delete button for deleting already registered telephone numbers is displayed for each telephone number, and the classification of public / private telephones. And a public / private section selection display area 47.
If necessary, you can assign multiple phone numbers to one phone line, or add a number that is predetermined for each call, and use it for various purposes provided by carriers such as billing destinations. It is also possible to configure so as to display the telephone number.
Next, the operation will be described.
When a new telephone number is registered, the new registration button 42 is clicked.
Thereby, a public / private telephone master (DB) registration screen is displayed on the screen.

FIG. 5 is an explanatory diagram of a public / private telephone master (DB) registration screen.
The public / private telephone master (DB) registration screen 50 can be broadly divided to input a telephone number display area 51 for displaying a user's telephone number and a telephone number of a callee to be displayed in the callee telephone number display area 47. Destination telephone number input area 52, remark input area 53 for inputting arbitrary character information such as the name of the destination to be displayed in the remark display area 48, and public telephone / private telephone number of the destination telephone number A section setting area 54 for setting a telephone section, a registration button 55 for registering input information in a public / private telephone master (DB), and a close for closing the public / private telephone master (DB) registration screen 50 And a button 56.

FIG. 6 is an explanatory diagram of a main screen for public / private distribution breakdown registration.
The public / private distribution breakdown main screen 60 includes a carrier name display area 61 for displaying the name of the contracted carrier, a public / private distribution pattern selection area 62 for selecting a public / private distribution pattern to be described later, and a new registration button 63A or change. A button 63B is displayed, and a registration operation selection area 63 for selecting a registration operation is provided.

In FIG. 6, by clicking the new registration button 63A or the change button 63B, a public / private apportioning pattern setting screen (public / private apportionment registration main screen: either company unit or telephone line unit can be selected) is displayed.
When the company-wide public / private apportionment pattern setting screen is selected, the radio button for selecting whether or not to perform public / private apportionment and when the radio button 71 is selected to perform apportionment / private apportionment, the user selects A usage pattern display selection unit that displays selectable patterns in a selectable manner, and a basic setting setting unit that displays public / private apportionment / non-application and basic usage patterns in a selectable manner are provided.
In this case, for example, the following is displayed as a public / private apportioning pattern for each company.
1. Full company burden Only the basic fee is paid by the company. Only communication charges are personal burdens. 4. Personal charges only for call charges and communication charges. Only the basic fee is personally borne

The basic settings are as follows.
1. Public / private distribution / not public / private distribution (choose one)
2. If you apportion publicly and privately, the public-private apportionment pattern

When the public / private apportioning pattern setting screen for each telephone line is selected, for example, the following is displayed as the public / private apportioning pattern.
1. Not set (use company-wide basic settings)
2. 2. Don't apportion public or private. Apportion

Further, on the public / private distribution pattern setting screen, a public / private distribution breakdown sub-screen can be displayed.
This public / private distribution breakdown sub-screen can be broadly divided into a carrier name display area for displaying the corresponding carrier name, a pattern name display area for displaying the public / private distribution pattern name used for public / private distribution, and a basic use for public telephones. Alternatively, a basic use setting area for setting which is a private telephone and a setting input area for selecting or inputting a public / private apportionment calculation method and setting values are provided.

First, the setting input area has a radio button for selecting either the straight-line deduction method or the ratio setting method by breakdown item as the public / private apportionment calculation method, and the straight-line deduction method as the public / private apportionment calculation method. Breakdown when you select the flat rate setting area to set a flat rate, which is a deduction for a basic use phone (public phone or private phone), and the ratio setting method by breakdown item as the method of public / private apportionment calculation A burden condition setting area for setting a burden condition for a public telephone or a private telephone for each code.
The burden condition setting area described above refers to the call record and sets whether or not to use the call record determination for calculating the burden ratio of the public telephone or the private telephone using the ratio of the call charge to the entire billing charge. Call record judgment selection area, unregistered code public telephone burden ratio setting area for entering the amount of public telephone burden ratio to be set when there is an unregistered breakdown code, and for each breakdown code And a burden ratio setting area by breakdown code for setting the burden ratio of public telephones or private telephones.

  This breakdown rate setting area for each breakdown code includes a breakdown code input display section for inputting and displaying a breakdown code, a breakdown name input display section for inputting and displaying a breakdown name corresponding to the breakdown code, and Public / private payee input section with radio buttons for setting whether public telephone or private telephone bears, and public telephone burden ratio input section for entering the basic burden ratio of public telephone And a reflection rate button for assigning and reflecting the burden rate input in the public telephone burden rate input unit to all breakdown codes, a load rate input unit for inputting the burden rate for each breakdown code, and setting A cancel button for canceling and a registration button for registering settings are provided.

FIG. 7 is an explanatory diagram of an individual billing-call record discrimination screen.
The individual charge-call record determination screen 120 includes a charge amount display area 121 and an individual call display area 122, when roughly classified.
The charge amount display area 121 displays a total charge amount display area 125 for displaying the total amount of public and private charges, a public charge amount display area 126 for displaying the public charge amount, and a private charge amount. A private billing amount display area 127.

Broadly speaking, the individual call display area 122 displays a call date and time display area 131 for displaying the call date and time, a call destination telephone number display area 132 for displaying the call destination telephone number, and a call destination location. Call destination location display area 133, remark display area 134 for displaying arbitrary information such as a call destination name, call time display area 135 for displaying call time, and charge display area for displaying call charges 136, a public / private section selection display area 137 in which a radio button for selecting a public / private section is displayed, a use display area 138 for displaying the use of a call, and for the user to perform public / private allocation calculations. And a calculation button 140 for giving an instruction.
Here, regarding the call history set as a private telephone by the user, the telephone management server 1 prohibits the telephone management server 1 from disclosing the telephone management system other than the user to the other users, thereby ensuring privacy and improving security. Can be planned.

Next, the operation of the embodiment will be described.
FIG. 8 is a flowchart of a processing procedure according to the embodiment.
First, the telephone manager (user terminal 14) of each company 13A, 13B as a manager or organization on the telephone management server 11 side performs various settings and storages on each screen as described with reference to FIGS. (Step S11).
Further, if necessary, the types of public / private distribution patterns that can be selected by the user terminals 15 to 17 and other initial settings are set up by the telephone manager of the telephone management server 11 or the telephone managers of the companies 13A and 13B as organizations ( (Step S12).
In this state, each user selects a public / private apportioning pattern and sets a public / private section in the user terminals 14 to 17 (step S14).
In this state, the telephone management server 11 determines whether the calculation button 140 shown in FIG. 10 is clicked via the user terminals 14 to 17 and the communication network 12 and the calculation instruction is made by the user for each telephone line. It discriminate | determines (step S15).

In the determination in step S15, when the calculation instruction is not given by the user (step S15; No), the telephone management server 11 enters a standby state.
In the determination of step S15, when a calculation instruction is given by the user (step S; Yes), the telephone management server 11 manages the telephone management of each company 13A, 13B as a manager or organization on the telephone management server 11 side. It is determined whether or not it is a calculable time (period) or a recalculable time (period) set by the user (user terminal 14) (step S16).
Here, the calculation possible time or the recalculation possible time is, for example, whether or not it is a so-called closing date, and it is possible for each user to perform calculation any number of times before the closing date. It is like that. This is to make a setting when a new call destination is added, or to allow each user to check a private phone call charge at any time.
In this case, the start date / time and the end date / time of the calculable time or recalculable time can be set in advance by the monitoring person on the telephone management server 11 side or the telephone manager of each company 13A, 13B as an organization. ing.

In the determination of step S16, when it is a calculation possible time or a recalculation possible time (step S16; Yes), the telephone management server 11 performs public / private apportionment calculation processing and organizational units (or desired structural units such as department units). Aggregation processing is performed (step S17). In the present embodiment, public / private distribution is calculated only when all of the following conditions are satisfied.
1. The company makes public and private settings.
2. The phone line is set for public / private apportionment.
3. Not apportioned during the month. In other words, there is no public / private distribution in the same month.
Here, the method of public / private apportionment calculation is explained.
Prior to this calculation, the basic usage is set to either a public telephone or a private telephone on the public / private distribution breakdown sub-screen.
First, the public / private apportionment calculation method for the fixed amount deduction will be explained. Here, the upper limit amount for basic use should be set in advance on the public / private distribution breakdown sub-screen as a deduction amount.

In the following description, the case where the basic use is a public telephone and the deduction amount is 3,000 yen will be described.
For example, if the charge amount from the carrier is 9,800 yen, the charge amount for the public telephone, which is the basic use, is the same as the deduction amount because the charge amount from the carrier exceeds the deduction amount of 3,000 yen. It will be 3,000 yen.
On the other hand, for private phones that are not used for basic purposes,
9,800-3,000 = 6,800 yen.
In addition, if the amount charged is less than the deduction amount, it is said that there is no burden for a private telephone that is used for purposes other than the basic use.

Next, an outline of a method of public / private apportionment calculation in the case of the ratio setting by breakdown without using call record determination will be described.
In the public / private apportionment calculation in the case of the ratio setting by breakdown without using call record judgment, the calculation is performed based on the ratio setting of the breakdown code unit of the bill set in advance in the public / private apportionment breakdown sub-screen. For the breakdown codes that have not been made (= unregistered), the unregistered setting ratio set in advance in the unregistered code public telephone burden ratio setting area is used.

  In this case, when a fraction less than one yen is generated, it may be incorporated into either a public telephone or a private telephone based on preset conditions.

Next, a method of public / private apportionment calculation in the case of ratio setting by breakdown using call record determination will be described.
In this case, the ratio of the call charge is determined from the call record, and the calculation is performed based on the ratio. In other words, the calculation is performed using the ratio of the breakdown item table whose breakdown item is “call charge” to the total. Therefore, even if the call charge ratio is set by the breakdown code, the ratio is not used in the calculation.
The call charge is calculated as described above, but the basic charge and other charges are the same as the public / private apportionment calculation method in the case of the ratio setting by breakdown without using the call record determination.
When the public / private apportionment calculation is completed, the public / private apportionment calculation result is presented to the user as the billing information search screen 30 shown in FIG. 3, and the process ends.

On the other hand, if it is not the calculation possible time or the recalculation possible time in the determination in step S16 (step S16; No), the telephone management server 11 shows the result of the public / private distribution calculation of the previous public / private distribution calculation process in FIG. The billing information search screen 30 is presented to the user, and the process ends.
FIG. 9 is a processing procedure flowchart of post-processing on the telephone management server side.
First, the telephone management server 11 instructs the user to recalculate for each telephone line or not to recalculate until the recalculation possible time (period) elapses (step S20). When the calculation possible time (period) has passed, it is determined whether or not an instruction to recalculate or not to perform recalculation has been given for all users and for all telephone lines (step S21). .
More specifically, a database (not shown) of the telephone management server 11 functions as a recalculation status storage unit, and either of recalculation by a user instruction or an instruction by a user not to recalculate is performed. It is stored for each telephone line whether or not it was made during the calculation possible period (period for accepting recalculation).
Then, the telephone management server 11 functions as an unprocessed line determination unit, and determines a telephone line for which neither recalculation nor an instruction by the user that recalculation is not performed is made during the recalculation possible period.
In this determination, when there is a telephone line for which neither recalculation nor an instruction by the user not to perform recalculation is made during the recalculation period (step S21; No), the telephone management server 11 The communication network 12 and the user terminal 15 function to a user corresponding to a telephone line that functions as a processing prompting unit and does not perform recalculation or recalculation during the recalculable time. Through ˜17, it is urged to give an instruction not to recalculate or recalculate (step S22).
In the determination of the telephone line, there is no telephone line for which neither recalculation nor re-calculation is performed by the user during the recalculation period, that is, all telephone lines have been confirmed by the user. If there is (step S21; Yes), the telephone management server 11 functions as a total calculation unit, performs total calculation for the entire organization for each organization (step S23), and obtains the public / private distribution calculation result for the entire organization. Display or redisplay (step S24).
In this case, also for the entire organization, the start date and end date and time of the calculation possible time or the recalculation possible time can be set in advance by the person in charge of monitoring on the telephone management server 11 side.
As described above, according to the present embodiment, a plurality of public / private distribution patterns are set in advance, and the user can perform desired public / private distribution by selecting one of them, which greatly reduces the setting effort. It is possible to simplify public and private apportionment processing efficiently, and to reduce clerical inbound work in the case of collective telephone management in the organization while reducing the user's labor.

In the above description, the case where the telephone management system is adapted mainly by the enterprise has been described. However, the application is applicable not only to the enterprise but also to any organization as long as the organization uses a large number of telephone lines. But it can be applied.
In the above description, the public / private apportionment DB functioning as a public / private apportionment pattern storage unit has been described for the case where there are a plurality of public / private apportionment patterns per user. It is also possible to configure to have a plurality.

  In the above description, the billing information of the telephone line corresponding to the user and the presentation start date and time or the presentation end date and time of the call information are not set. However, it is also possible to set them. Thereby, it is possible to prevent the accounting information from being disclosed unnecessarily.

It is a general | schematic structure block diagram of the telephone management system of embodiment. It is a functional block diagram of a telephone management server. It is explanatory drawing of a billing information search screen. It is explanatory drawing of a public / private telephone master (DB) screen. It is explanatory drawing of a public / private telephone master (DB) registration screen. It is explanatory drawing of a public / private distribution breakdown main screen. It is explanatory drawing of an individual charge-call record discrimination screen. It is a processing procedure flowchart of an embodiment. It is a processing procedure flowchart of the post-processing of the telephone management server side.

Explanation of symbols

10 Telephone management system 11 Telephone management server (proportional pattern presentation unit)
12 Communication network 13A, 13B Company 14 Telephone management terminal (user terminal)
15-17 User terminal 21 User information DB (Database)
22 login information management processing unit 23 billing information DB
24 Public / private distribution DB (Public / private distribution pattern storage)
25 Billing Information Processing Department 26

Claims (13)

In a telephone management server for performing telephone management work for a telephone line in an organization using a large number of telephone lines, to which user terminals are connected via a communication network,
A public / private apportionment pattern storage unit for storing a plurality of public / private apportionment patterns for apportioning expenses by distinguishing between public and private phones;
An apportioning pattern presentation unit for presenting the public / private apportioning pattern to the user via the communication network and the user terminal;
An apportioning pattern selection unit that allows the user to select the presented public / private apportioning pattern via the communication network and the user terminal;
A calculation processing unit that performs public / private apportionment calculation for the billing amount corresponding to the telephone line based on the selected public / private apportionment pattern ,
The telephone management server , wherein the calculation processing unit includes a recalculation unit that recalculates the public / private prorated calculation for each telephone line in accordance with an instruction from the user via the user terminal and the communication network . In the telephone management server according to claim 1,
A user identification unit for identifying a user who has accessed through the user terminal and the communication network based on login information;
An information presentation unit for presenting telephone line billing information and call information corresponding to the identified user;
A telephone management server comprising: In the telephone management server according to claim 2,
The information management unit is capable of setting a presentation start date / time or a presentation end date / time of the billing information and the call information corresponding to the user. In the telephone management server according to any one of claims 1 to 3,
The telephone management server characterized in that the public / private apportioning pattern storage unit stores a plurality of the public / private apportionment patterns in units of titles, departments or companies. In the telephone management server according to any one of claims 1 to 4,
The apportioning pattern selection unit presents a list of the public / private apportioning patterns stored in the public / private apportioning pattern storage unit to the user via the communication network and the user terminal, and gives the user the desired apportioning pattern. A telephone management server characterized by being selected. In the telephone management server according to any one of claims 1 to 5,
The calculation processing unit includes a public / private category setting storage unit for storing a public / private category setting which is a category setting of a public telephone or a private phone for each telephone line and for each call. . The telephone management server according to claim 6,
The telephone management server characterized in that the calculation processing unit aggregates the entire organization based on the public / private classification setting. In the telephone management server according to claim 1 ,
The recalculation unit is capable of setting the reception start date and time or the reception end date and time for a period for receiving the instruction by the user not to perform the recalculation or the recalculation. Phone management server. The telephone management server according to claim 8 ,
Recalculation status for storing for each telephone line whether or not either of the recalculation according to the user's instruction or the instruction by the user not to perform the recalculation was made during the period for accepting the recalculation A storage unit;
An unprocessed line discriminating unit that discriminates the telephone line in which neither the recalculation nor the instruction by the user not to perform the recalculation is made during the period based on the storage state of the recalculation status storage unit When,
A telephone management server comprising: The telephone management server according to claim 9 , wherein
Based on the determination result of the unprocessed line determination unit, for the user corresponding to the telephone line for which neither the recalculation nor the instruction by the user not to perform the recalculation is made during the period, A telephone management server comprising a processing prompting unit that prompts the user to give an instruction not to perform the recalculation or the recalculation via the communication network and the user terminal. In the telephone management server according to claim 9 or 10 ,
Based on the determination result of the unprocessed line determination unit, the calculation processing unit may determine whether any one of the instructions by the user that it is not necessary to perform the recalculation or the recalculation for all telephone lines. A telephone management server comprising a total calculation unit for performing total calculation of the entire organization after being made. In an organization that has a public / private apportionment pattern storage unit that stores multiple public / private apportionment patterns for apportioning expenses by distinguishing between public and private phones, and that is connected to user terminals via a communication network and uses many phone lines. In a control method for controlling a telephone management server for performing telephone management work on the telephone line,
A distribution pattern presenting process for presenting the public / private distribution pattern to the user via the communication network and the user terminal;
A distribution pattern selection process for allowing a user to select the presented public / private distribution pattern via the communication network and the user terminal;
Based on the selected public / private apportioning pattern, public / private apportionment calculation is performed for the billing amount corresponding to the telephone line, while the public / private apportionment calculation is performed in units of the telephone line by the user's instruction via the user terminal and the communication network. A calculation process to recalculate
A method for controlling a telephone management server, comprising: In an organization that has a public / private apportionment pattern storage unit that stores multiple public / private apportionment patterns for apportioning expenses by distinguishing between public and private phones, and that is connected to user terminals via a communication network and uses many phone lines. In a control program for controlling a telephone management server for performing telephone management work for the telephone line by a computer,
Presenting the public / private apportioning pattern to the user via the communication network and the user terminal;
Allowing the user to select the presented public / private distribution pattern via the communication network and the user terminal;
Based on the selected public / private apportioning pattern, the public / private apportionment calculation for the billing amount corresponding to the telephone line is performed ,
A control program for causing the public / private apportionment calculation to be recalculated for each telephone line in accordance with an instruction from the user via the user terminal and the communication network .

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