JP4743338B2 - Service system - Google Patents

Description

  The present invention relates to a service system that provides services to residents of condominiums and condominiums using the Internet.

  FIG. 17 shows a form of Internet use in a conventional general apartment. In the figure, A to D are dwelling units, TEL is a telephone, PC is a personal computer, 27 is a public line (telephone line), 28 is an Internet connection provider (provider) for dial-up connection, and 1 is the Internet. A public line 27 is drawn into each dwelling unit A, B, C, D,. In the illustrated example, one dwelling unit B is connected to the Internet 1 via the public line 27 by dialing the access point of the provider 28 via the public line 27 by dial-up IP connection using a personal computer. . In this case, in addition to the connection fee paid to the provider 28, a telephone fee is required separately. Further, in order to be able to use the Internet in other dwelling units A, C, D,... Other than dwelling unit B, it is necessary to purchase a personal computer individually and contract with a provider in each household.

  In such a conventional use form of the Internet in a general apartment, basically only a personal computer user can use it, and the overwhelming majority of the remaining residents cannot be users. In other words, there are innumerable e-commerce (EC) customers because they don't know how to use their PCs, don't want to use them, don't know how to set up software, or because their computers are expensive and difficult to handle. There was a problem that could not be used.

  FIG. 18 shows a usage form of a terminal used for connecting to the Internet in each dwelling unit. 18A shows a form in which the personal computer 3 connects to the information outlet 30 via the modem 29, and FIG. 18B shows an information outlet 30 from the television receiver 12 via the set top box (STB) 13. It is a form to connect to. The television receiver 12 or the set top box 13 is generally controlled wirelessly by a remote controller 14. In the usage mode of FIG. 18B, the television receiver 12 can be used to use the Internet with a light feeling that the number of channels has increased by one. However, even in such a usage form, there is a problem that it takes time and effort to reach a mall that displays and sells desired products from an Internet portal site. In other words, the Internet has a feature that it can be connected to all over the world. Therefore, when collecting information closely related to one's own living environment or trying to receive a service from the neighborhood of the home, there are cases where it is a detour. Even when a television receiver and a remote controller are used, the initial investment cost is only slightly lower than when a personal computer is used, and the usage fee is the same as when using a personal computer. That is, in addition to the connection fee paid to the provider, a telephone fee is required separately. This is too expensive to use the Internet for everyday community services.

  Therefore, in recent years, there has been a movement in the condominium market to provide an Internet connection environment that allows you to connect to the Internet at a fixed rate using in-building LAN wiring and dedicated line services. An example is shown in FIG. This is called an “Internet condominium”. A LAN such as 10BASE-T is installed in the condominium building in advance, and an information outlet for LAN connection is provided in each dwelling unit so that a personal computer with a LAN card can be connected. It is a thing. In this case, instead of connecting to the Internet via a public line (telephone line), it connects to the provider 24 using the high-speed and large-capacity dedicated line 23 via the router 6 installed in the common part of the apartment, Since it connects to the Internet 1 from there, no telephone charge is required even if it is connected for 24 hours. In addition, although the high-speed and large-capacity dedicated line itself is expensive, in the case of an apartment house, since the number of residents is large, the burden per unit can be sufficiently reduced. An Internet connection environment similar to this Internet condominium can also be realized in a condominium for detached houses. Thus, housing manufacturers and condominium developers are not only providing an Internet connection environment, but are also seeking added value for differentiation.

JP-A-11-220716

  In view of the recent increase in the number of double-income households and the increase in the number of elderly households, as shown in FIG. I thought that the Internet service would become more and more necessary in the future. Specifically, online delivery services (foodstuff procurement, cleaning, house cleaning, daily necessities procurement, childcare supplies procurement, elderly care, as illustrated in Fig. 7 as services closely related to daily life and services closely related to the community. , Meals, health care, medicine, cosmetics, bank), internet communication services (circulation board, manager contact, circle contact, e-mail), net information services (bulletin board, recommended menu, facility reservation) etc. I thought.

  If you try to provide services that are closely related to your daily life and close to the community using the Internet, as described above, the advantage of the Internet that you can access the world is conversely the entrance to a service that is limited to the area. There was a problem of moving away. Specifically, there is a problem that it takes time and effort to reach a desired network service screen from an Internet portal site. Also, if the service provider tries to expand nationwide, although it is not impossible, it will be necessary to conclude a business alliance contract with a transportation company in each region, and there is a problem that it is too expensive for home delivery, if possible There was a request to limit the service area. Furthermore, home delivery of daily necessities such as fresh foods is strongly desired in double-income households and elderly households, but in order to maintain freshness, the area where home delivery is possible must be limited, and delivery from nearby supermarkets, etc. You can rest assured. Moreover, it is considered that this type of user is overwhelmingly likely to be a repeater, so if you occupy a condominium or condominium located near a store with an area-specific internet service, you can operate efficiently, Advertising costs can also be saved.

  The present invention has been made in view of the above points, and the object of the present invention is to provide information for regional limited services between subscribers using an environment for connection to an open network such as the Internet. By enabling only transmission and reception, service providers can save on home delivery costs and advertising costs, and service users can realize a service system that allows them to easily obtain information and products closely related to their daily lives and communities at low cost. is there.

A service system according to the present invention includes a network of a predetermined service area in which a user is connected via an exclusive line to an open network in which the user is not limited;
A first server for transmitting and receiving information for a service in a predetermined service area in which a user is limited to an open network or a user with a limited open network, using a connection means to the open network; ,
A service system provided for a plurality of houses, the user having a second server connected to a network of a predetermined service area limited to the user,
Concentrators are provided for the plurality of houses, and the concentrators are provided in a subscriber's household of a predetermined service area where the user is limited,
On the service side of a predetermined service area where the upper port is limited to users,
Each lower port can be connected to the terminal side ,
The second server is connected to any one of a Web camera, a delivery box provided with a room number input device and a personal identification code input device, and an interphone device provided with a TV camera. The video information captured by the Web camera, the storage information of the product in the delivery box, or the video information captured by the camera of the intercom device can be supplied to the terminal.
It is characterized in that it is configured to monitor a lighting fixture in the house via the Web or to control an air conditioner from a portable terminal .

A service system according to the present invention includes a network of a predetermined service area in which a user is connected via an exclusive line to an open network in which the user is not limited;
A first server for transmitting and receiving information for a service in a predetermined service area in which a user is limited to an open network or a user with a limited open network, using a connection means to the open network; ,
A service system provided for a plurality of houses, the user having a second server connected to a network of a predetermined service area limited to the user,
Concentrators are provided for the plurality of houses, and the concentrators are provided in a subscriber's household of a predetermined service area where the user is limited,
On the service side of a predetermined service area where the upper port is limited to users,
Each lower port can be connected to the terminal side ,
The second server is connected to any one of a Web camera, a delivery box provided with a room number input device and a personal identification code input device, and an interphone device provided with a TV camera. The video information captured by the Web camera, the storage information of the product in the delivery box, or the video information captured by the camera of the intercom device can be supplied to the terminal.
When the parcel is stored in the delivery box, an e-mail is transmitted to the contractor of the room number input in the room number input device.

A service system according to the present invention includes a network of a predetermined service area in which a user is connected via an exclusive line to an open network in which the user is not limited;
A first server for transmitting and receiving information for a service in a predetermined service area in which a user is limited to an open network or a user with a limited open network, using a connection means to the open network; ,
A service system provided for a plurality of houses, the user having a second server connected to a network of a predetermined service area limited to the user,
Concentrators are provided for the plurality of houses, and the concentrators are provided in a subscriber's household of a predetermined service area where the user is limited,
On the service side of a predetermined service area where the upper port is limited to users,
Each lower port can be connected to the terminal side ,
The second server is connected to any one of a Web camera, a delivery box provided with a room number input device and a personal identification code input device, and an interphone device provided with a TV camera. The video information captured by the Web camera, the storage information of the product in the delivery box, or the video information captured by the camera of the intercom device can be supplied to the terminal.
It is characterized by obtaining visitor information via an intercom device.

A service system according to the present invention includes a network of a predetermined service area in which a user is connected via an exclusive line to an open network in which the user is not limited;
A first server for transmitting and receiving information for a service in a predetermined service area in which a user is limited to an open network or a user with a limited open network, using a connection means to the open network; ,
A service system provided for a plurality of houses, the user having a second server connected to a network of a predetermined service area limited to the user,
Concentrators are provided for the plurality of houses, and the concentrators are provided in a subscriber's household of a predetermined service area where the user is limited,
On the service side of a predetermined service area where the upper port is limited to users,
Each lower port can be connected to the terminal side ,
The second server is connected to any one of a Web camera, a delivery box provided with a room number input device and a personal identification code input device, and an interphone device provided with a TV camera. The video information captured by the Web camera, the storage information of the product in the delivery box, or the video information captured by the camera of the intercom device can be supplied to the terminal.
It is characterized in that the visitor information is obtained on the go by the terminal or electronic mail via an intercom device.

  According to the claimed invention, the service provider can deliver the information for the contract service only between the contractors using the connection environment to the open network such as the Internet. In addition to saving costs and advertising costs, service users can easily obtain information and products closely related to their daily lives and communities at low cost.

It is explanatory drawing which shows schematic structure of the internet apartment used as the object of the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows an example of the home multimedia port installed in each dwelling unit of the internet apartment of FIG. It is explanatory drawing which shows another example of the home multimedia port installed in each dwelling unit of the internet apartment of FIG. It is explanatory drawing which shows the whole structure of the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows schematic structure of the detached condominium complex used as the object of the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows roughly the service content of the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows concretely the service content of the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows the initial screen for the service provision by the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows the 1st screen for the service provision by the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows the 2nd screen for the service provision by the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows the 3rd screen for the service provision by the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows the 4th screen for the service provision by the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows the 5th screen for the service provision by the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows the 6th screen for the service provision by the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows the 7th screen for the service provision by the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows the 8th screen for the service provision by the area limited service network which concerns on one Embodiment of this invention. It is explanatory drawing which shows the internet utilization environment in the conventional apartment. It is explanatory drawing which shows the outline | summary of the internet connection apparatus in the conventional apartment. It is explanatory drawing which shows the internet utilization environment in the conventional internet apartment.

  FIG. 1 is an explanatory diagram showing the overall configuration of an embodiment of the present invention. In the figure, 1 is the Internet, 2 is a LAN in an Internet apartment building, 3 is a terminal provided in each of the dwelling units A to D of the Internet apartment, and 4 is a server connected to the Internet 1 to provide a limited service. is there. The rack 5 provided in the common part K of the apartment is equipped with a router 6, a HUB 7, and a jack panel 8, and LAN wiring is laid from here to each dwelling unit A to D using a twisted pair wire or the like. ing. In each dwelling unit A to D, a home multimedia port 9 is provided, and a LAN wiring is branched from the HUB 10 incorporated therein to a plurality of information outlets 11. The HUB 10 is, for example, a 10BASE-T multi-port repeater, and an upper port is connected to an in-building LAN wiring, and a plurality of lower ports are connected to an in-home information outlet 11.

  In the example of FIG. 1, a case where a personal computer having a LAN card is connected to the information outlet 11 as the terminal 3 is shown. For example, as shown in FIG. Can be used simply by connecting an adapter 13 for using the television receiver 12 as a terminal. For example, it is possible to connect to the Internet using the television receiver 12 and the remote controller 14 in the living room, and to connect to the Internet using the personal computer 3 in other rooms.

Further, as shown in FIG. 3A, if a plurality of network computers NC are built in the home multimedia port 9 and connected to each information outlet 11 in the home via a dedicated line, any room in the home can be used. It becomes possible to connect to the Internet using a television receiver or a personal computer. The details of the information outlet 11 will be described with reference to FIG. 3B. In the center, two high-frequency plugs connected to the joint viewing facility of the apartment are arranged, and on the left side, a television receiver is used as an Internet terminal. The 10BASE-T modular jack connected to the personal computer LAN card is arranged in the middle, and the modular jack connected to the telephone or FAX is arranged in the lower.
Three AC outlets are arranged on the right side.

  Returning to FIG. 1, a plurality of dedicated servers 15, 17, 19 are connected to the common part K of the apartment via the main HUB 7. Each server is connected to the Web camera 16, the delivery box 18, and the intercom device 20. The Web camera 16 photographs a common part of a condominium, a park in a site, etc., and can be used for watching a child or for crime prevention. That is, since the video of the shared part can be monitored on the Web, the management cost can be reduced while enhancing the security by utilizing the remote monitoring by the management company. For example, even if an elderly person falls down, it can be detected early because it is watched by a management company. In addition, in a double-income household, the elevator can be used with peace of mind even if work is late and the user goes home late at night.

  The delivery box 18 includes a room number input device and a password input device. When the delivery company has delivered the product to the resident, but is absent, the product is stored in the delivery box and the resident's room. By entering the number, an absent delivery notification e-mail is automatically transmitted to the resident's e-mail address corresponding to the room number. Residents can know that there was a delivery of the product while they were away by reading the e-mail when they came home or away from home, and pick up the product by visiting the delivery box and entering their PIN code when they came home Can do. You may add the number of the delivery box which accommodated the goods, and the PIN code for unlocking the delivery box to electronic mail. Alternatively, a code corresponding to the occupant's room number may be set in the delivery box in advance as the password.

  The intercom device 20 is interlocked with the auto-lock system at the entrance of the apartment, and when the visitor presses the room number, the video of the visitor photographed using the intercom device TV camera can be viewed at the terminal of the room number. . Therefore, the function of the television intercom for a housing complex can be substituted by the image transmission function of Web or LAN. In addition, even if you are absent in a double-income household, etc., if a visitor enters a message using an input device connected to the intercom device, it will be automatically sent as an e-mail to the resident's e-mail address corresponding to the room number Thus, it is possible to know what the visitor's business was after returning home or on the go. In this case, as the input device of the interphone device, a voice recognition device capable of identifying an unspecified speaker may be used, or a device that compresses and digitizes a voice signal may be used. In the former case, the customer's request is transmitted as e-mail text data, and in the latter case, data obtained by compressing the visitor's voice is transmitted as an e-mail attachment. This type of equipment is expensive to purchase individually, but for Internet condominiums, if you divide by the number of resident households, it will not significantly affect the sale price per unit. Rather, it can be said that the increase in added value due to improved convenience is greater.

  In addition, in elderly households, by installing a Web-compatible health management terminal, blood pressure, body temperature data, etc. can be transferred to a health management center or the like via the Web to receive daily health advice. Furthermore, by providing lighting and other equipment control monitoring devices as options to the desired household, it is possible to monitor the lighting status and power usage status of the lighting fixtures on the Web. In addition, the specific device can be remotely controlled to blink. For example, it is possible to turn on a home kotatsu or an air conditioner by operating from a portable terminal 30 minutes before returning home, or to operate a water heater to put hot water in a bathtub. Also, even if you are traveling far away, you can check the weather forecast around the home on the web and take in the laundry on the veranda, or if you are away for a long time, Applications such as feeding pets are also possible.

  In addition, information on fire alarms and security alarms can be displayed on the TV via a set-top box. Thereby, for example, the abnormality of the adjacent door is forcibly displayed on the television screen, and a quick response can be made.

  In the past, the usage fee for electricity, gas, water, etc. has been metered by the meter readers, and the usage details are posted on the post. As a result of the development by each company, usage details can be transmitted from the server to each house by e-mail. In this case, the meter reading results of all buildings are sent from the condominium server to each of the electricity, gas, and water companies in a lump, thus eliminating the need for a meter reader and saving labor costs.

  In the above description, an example has been described in which the area-limited network is completed within a single condominium. However, as shown in FIG. It is also possible to develop services one after another to houses and households of existing condominiums and apartments. In the case of a detached housing complex, as shown in FIG. 5, by laying a coaxial cable 21 or the like in the area and drawing the cable into each of the detached houses a, b,. A function equivalent to each of the dwelling units A, B,. In this case, a function corresponding to the shared part K of the Internet apartment is provided in the community center 22 in the area, and is connected to the provider 24 of the Internet 1 by a dedicated optical fiber 23. The server 4 for performing services such as providing information to residents in the housing estate may be provided in the community center 22 in the area or in another place. For backup of the server 4, software update, and content update, remote maintenance may be performed from another server connected to the Internet. 25 is a real estate development company, and 26 is a system support company, each operating a server for remote maintenance.

  The LAN in the condominium of the detached house shown in FIG. 5 and the in-building LAN of the Internet apartment shown in FIG. 1 are connected via the Internet as shown in FIG. In addition, as shown in Fig. 4, some households in neighboring detached houses or some households in existing apartments and apartments can connect to the Internet through public lines, etc. It is also possible to share information. In existing condominiums, it is also possible to prepare an environment where only those who wish can always connect to the Internet via a wireless LAN without using a large-scale wiring work by utilizing a wireless LAN or the like. . In addition, when a cable television station is a provider, it is possible to realize an environment in which an existing home can always be connected to the Internet by using a cable of CATV.

  Next, the terminal used in each dwelling unit will be described. Each dwelling unit is equipped with a set top box (STB) that can be used by connecting to a television receiver. As a result, it can be used even by a non-computer user, and there is no need for troublesome operations and software installation work. This set-top box (STB) is provided to each household as standard equipment when selling condominiums and detached houses. Of course, some computer users think that a set-top box (STB) is unnecessary, so it may be treated as an option depending on the property. The set-top box (STB) is equipped with an IC card slot for personal authentication as a standard feature, without the hassle of inputting user personal information (user code, password, home screen customization information, etc.) Can communicate with service authentication server.

  Conventionally, in the case of approval by a personal computer, such user code, password and other input operations are troublesome, and use is often avoided. In this system, the mall can be used even for general personal computer users. In that case, input of a user ID and a password is required. Alternatively, authentication is performed using a personal authentication CD-ROM.

   As a place of use, it is basically used in a tenant house, but it can be used from a personal computer or mobile terminal at work by entering a password or using dedicated software or a personal authentication CD-ROM. We will also be able to check circulation boards and apply for delivery services. Also, when using a shared set-top box at a local meeting place, authentication can be performed with a personal card.

  In this system, by limiting the use other than tenants basically, it is possible to provide an area limited service using the original homepage of the condominium / housing complex. As shown in FIG. 6, the area-limited service here provides a network service that is closely linked to daily life, community-based, mutual-income household life support, and elderly household life support. As shown in FIG. 7, the net delivery service includes food procurement, (clothing) cleaning, house cleaning, daily goods procurement, child care procurement, elderly care, meals, health care, medicine, cosmetics, banks, etc. As a network communication service, a circular board, manager contact, circle contact, e-mail, etc., and as a net information service, services such as bulletin boards, recommended menus, facility reservations, etc. are provided. Details are described below.

  FIG. 8 is a top screen of the home page unique to the apartment and housing complex. After performing personal authentication with a set-top box or a personal computer attached to the television receiver, the home page of FIG. 8 is launched. The basic configuration consists of a circular board, message board (bulletin board), chat plaza (chat chat plaza), facility reservation, manager contact, menu, home delivery service, mail, calendar (schedule), and program guide. In order to use each function, a menu button (FIGS. 9 to 16) for providing each service is displayed by operating a menu button displayed on the screen. Also, mail, calendar (schedule), and program guide will appear on the screen by pressing the dedicated button on the remote control.

  In this way, by providing an individual home page (resident home screen) that is unique to the condominium / compartment, it is possible to make the content match the area, management form, concept of the condominium / compartment, and the main target. Usability can be improved. The top screen of a conventional portal site is designed for everyone, and may be difficult to use for specific people and difficult to view. In the case of an original screen, local information can be posted. For example, when special sale information of a tenant company is displayed on the top screen, information can be exchanged more easily and in real time than a conventional paper medium. If used as a condominium bulletin board, the exchange of regional information and condominium maintenance information can be done quickly and easily.

  Next, each function will be described. First, Fig. 9 shows a circular board screen that reads "Please press the button if you look through it." If you read the message displayed as "Unread" and press the confirmation button, the display will read " “Read” is switched, the confirmation button disappears and “confirmed” is displayed. As a result, information can be transmitted simultaneously in real time as compared with a conventional circulation board that has been performed by a manager using a paper medium. In addition, distribution is possible without worrying about long-term absentees. In addition, it is possible to easily check a resident who has not been viewed by leaving a log of the viewer. Therefore, management work can be simplified. In addition, if a combination of information such as a regular event and a fixed sentence is programmed, information is automatically transmitted to the resident. As a result, it is possible to reduce input labor and ensure information transmission.

  Fig. 10 shows the message board (bulletin board) screen. Here, there are corners for "information recruitment", "value information", "circle contact / friend recruitment", "recycling", etc. You can read the message board by opening it. It is operated as a bulletin board that can be written relatively freely by managers and residents, such as condominium management information, regional information, dissemination of information about circle activities among residents, and recycling information. To write on the message board, enter your name and room number in the “Create topics” field at the bottom of the screen, select a category, write a title, and add a simple comment. Then, when the “new posting” button is pressed, the message is written on the message board.

  FIG. 11 is a screen of a chat plaza (chat chat plaza), which provides a place where local residents can freely exchange information while enjoying conversations freely. For example, by seeking opinions and advice from many people regarding worries about childcare and concerns about physical condition, etc., the interaction between residents deepens even in emerging residential areas where there is no consultation partner, eliminating the sense of isolation To help.

  Fig. 12 shows the screen for facility reservation. If reservations for shared facilities of apartments (housing complexes), such as conference rooms, meeting halls, tennis courts, and parking spaces for visitors, are handled on the Internet, there is no need to ask the administrator. Even usage check and reservation are completed at home. In addition, managerial efficiency can be improved.

  FIG. 13 shows an administrator contact screen, in which communication items are exchanged directly to the administrator, such as requesting repair of a common facility and absence notice of cleaning. There is a merit that even if the manager is not resident, the contact can be made. This is done on an email basis that is not visible to other residents.

  FIG. 14 is a menu screen in which menu recipes are collected. When you choose a genre of food, you can browse with recommended menus, calories consumed, and simple recipes. In addition, an order button is prepared so that ingredients of a favorite recipe can be ordered. The user is not only freed from the menu selection that tends to become routine every day, but also is convenient because it saves the trouble of inputting while checking each material. Tenant companies also increase sales promotion effects by posting recipes using products they want to sell. It can also help consumers understand trends in consumer preferences.

  The input method is to select one dish from your favorite cooking genre, family structure (age, number of people), number of days (daily or weekly) and number of meals (no lunch required), notes (preference direction, After setting the conditions (such as diabetes menu, diet menu, and carrot dislike), pressing the search button displays a menu for a specific number of days. The contents are the contents of daily calorie calculation. If you are satisfied with the above recipe, you can place an order with the order button. A standard bill of material according to the number of people and the number of days appears on the screen, but if you want to change the order because it is already at home, you can edit it. After ordering, the materials arrive on the specified date, and you can view what is stored on the server at any time. Depending on the menu, automatic cooking can be realized by remotely controlling the microwave oven from the server.

  FIG. 15 is a home delivery service screen that provides the net delivery service of FIG. This home delivery service page is basically designed for each store. This is to take advantage of the features of each store due to different delivery methods. In the favorite store page, as shown in FIG. 16, the ordering method is basically based on the input of a product number. In the conventional input method, if a large amount of products are stored in the mall, a link for product classification is created, so it takes time to arrive at the product image, and eventually shopping is not performed. Therefore, in principle, input from the product catalog is used. The tenant company costs a catalog creation cost, but distributes a product catalog in advance (about once a week to about once a month: depending on the product). Alternatively, the catalog is stored as a PDF file or the like in the database, and the user can freely download and view it. The user inputs the product number and quantity of the catalog, and displays the product content, quantity, total price, and out-of-stock status with the confirmation button. Some stores have a product image display. If the displayed content is acceptable, place an order with the confirm button. The order contents enter the ordering system of the tenant company (franchise store) via the ordering server. Or, a store that does not have an ordering / ordering system such as a small and medium-sized store places an order by FAX, e-mail, or the like. After the inventory check, the tenant company returns an order confirmation email. After that, it is delivered to the user's home on a predetermined schedule. In the case of absence, delivery is performed by a predetermined means (consignment to an administrator, take-out, delivery box). A confirmation letter will be mailed and settled on the settlement date. Further, if the usage details are transmitted to the user by e-mail, the user can take in the data into household account book software or the like.

  When this type of home delivery service is provided, tenant companies participating in Internet malls are expensive to have their own home delivery functions, there is no settlement system, content updates are not noticeable, and exposure is low but expensive Although there were problems such as advertising expenses required, waiting for sales, etc., according to this system, the area of use is limited, so even if you have your own home delivery function, light trucks and motorcycles Since it can be delivered at a low cost, it can be manufactured at a low cost. In particular, if it is deployed in condominiums and condominiums, it can be delivered in a concentrated manner and is efficient. Therefore, there is a merit that an extra delivery cost is not imposed on the final user as compared with the case of nationwide deployment. Even if there is no computer system for approval, approval can be made by the mall approval system, and content can be updated in real time on behalf of the agency. Furthermore, since tenant stores can be used from the top screen for customers enclosed as Internet condominiums, individual advertising activities can be reduced. Therefore, the repeater can be enclosed with a small advertising expense.

  On the other hand, from the resident's point of view, it is generally difficult to find an Internet mall for the products you want, there is very little handling on the Internet for daily necessities (especially fresh products), and for fresh products by mail order We had a problem that we were worried about freshness to buy (we would like to see and buy), but according to this system, we can deliver from local reliable stores (such as supermarkets we always bought) But you can buy with confidence. In other words, since tenant companies are composed of influential stores in the region, goods cannot be purchased directly, but they are delivered from familiar stores on the premise of repeated sales, so it is relatively safe. As a result, it is possible to establish a delivery service for daily necessities such as fresh food and daily miscellaneous goods that have been handled in a small amount in the past, and it is possible to make daily shopping behavior more efficient. Also, coupled with the use of a set-top box connected to a TV, you can shop whenever you want. Moreover, as soon as the TV screen is turned on, the necessary shopping for daily life can be performed, so there is no hassle of searching for products on the Internet, and convenience is improved. Even elderly people who tend to go shopping can input data relatively easily with a set-top box that is easy to use. Combined with optional household account book software, purchase details such as perishables and daily goods, clothing cleaning, house cleaning fees, and electricity, gas, and water charges sent by e-mail, etc. The book can be automatically filled in, so household management is not neglected even in double-income households.

  As other web services, “resident skill mutual assistance activities”, “senior clubs” and the like may be added. “Resident Skills Mutual Assistance” is a system in which a resident's unique skills are registered in a database, the resident pays a fixed amount every month, and if there is something, the resident with the skill uses it to help. Anyone will become a community that is useful for the community and will lead to regional exchange. “Senior Club” is a system that helps senior citizens to support their hobbies and lifestyles through the Internet, and provides club activities as a part of Internet services to teach members each other's personal computers and disseminate information about clubs. is there.

1 Internet 2 LAN in the building
3 terminals 4 servers

Claims (4)

A network in a predetermined service area with limited users connected via an exclusive line to an open network where users are not limited;
A first server for transmitting and receiving information for a service in a predetermined service area in which a user is limited to an open network or a user with a limited open network, using a connection means to the open network; ,
A service system provided for a plurality of houses, the user having a second server connected to a network of a predetermined service area limited to the user,
Concentrators are provided for the plurality of houses, and the concentrators are provided in a subscriber's household of a predetermined service area where the user is limited,
On the service side of a predetermined service area where the upper port is limited to users,
Each lower port can be connected to the terminal side ,
The second server is connected to any one of a Web camera, a delivery box provided with a room number input device and a personal identification code input device, and an interphone device provided with a TV camera. The video information captured by the Web camera, the storage information of the product in the delivery box, or the video information captured by the camera of the intercom device can be supplied to the terminal.
A service system characterized by monitoring a lighting fixture in a house via the Web or controlling an air conditioner from a portable terminal . A network in a predetermined service area with limited users connected via an exclusive line to an open network where users are not limited;
A first server for transmitting and receiving information for a service in a predetermined service area in which a user is limited to an open network or a user with a limited open network, using a connection means to the open network; ,
A service system provided for a plurality of houses, the user having a second server connected to a network of a predetermined service area limited to the user,
Concentrators are provided for the plurality of houses, and the concentrators are provided in a subscriber's household of a predetermined service area where the user is limited,
On the service side of a predetermined service area where the upper port is limited to users,
Each lower port can be connected to the terminal side,
The second server is connected to any one of a Web camera, a delivery box provided with a room number input device and a personal identification code input device, and an interphone device provided with a TV camera. The video information captured by the Web camera, the storage information of the product in the delivery box, or the video information captured by the camera of the intercom device can be supplied to the terminal.
  A service system characterized in that when a package is stored in a delivery box, an e-mail is transmitted to a contractor of the room number input in the room number input device. A network in a predetermined service area with limited users connected via an exclusive line to an open network where users are not limited;
A first server for transmitting and receiving information for a service in a predetermined service area in which a user is limited to an open network or a user with a limited open network, using a connection means to the open network; ,
A service system provided for a plurality of houses, the user having a second server connected to a network of a predetermined service area limited to the user,
Concentrators are provided for the plurality of houses, and the concentrators are provided in a subscriber's household of a predetermined service area where the user is limited,
On the service side of a predetermined service area where the upper port is limited to users,
Each lower port can be connected to the terminal side ,
The second server is connected to any one of a Web camera, a delivery box provided with a room number input device and a personal identification code input device, and an interphone device provided with a TV camera. The video information captured by the Web camera, the storage information of the product in the delivery box, or the video information captured by the camera of the intercom device can be supplied to the terminal.
A service system configured to obtain visitor information via an intercom device. A network in a predetermined service area with limited users connected via an exclusive line to an open network where users are not limited;
A first server for transmitting and receiving information for a service in a predetermined service area in which a user is limited to an open network or a user with a limited open network, using a connection means to the open network; ,
A service system provided for a plurality of houses, the user having a second server connected to a network of a predetermined service area limited to the user,
Concentrators are provided for the plurality of houses, and the concentrators are provided in a subscriber's household of a predetermined service area where the user is limited,
On the service side of a predetermined service area where the upper port is limited to users,
Each lower port can be connected to the terminal side ,
The second server is connected to any one of a Web camera, a delivery box provided with a room number input device and a personal identification code input device, and an interphone device provided with a TV camera. The video information captured by the Web camera, the storage information of the product in the delivery box, or the video information captured by the camera of the intercom device can be supplied to the terminal.
A service system configured to obtain visitor information from the terminal or by e-mail on the go through an intercom device.

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