JP4728682B2 - Emergency state automatic notification system and emergency state automatic notification method - Google Patents

Description

  The present invention relates to an automatic emergency notification system and an automatic emergency notification method for notifying a supervisor of an emergency of a monitored person.

  As a means for the traveler to communicate his / her safety to his / her family, there are communication means such as e-mail in addition to mail and telephone. However, in the event of an emergency such as a natural disaster or distress, it is not always possible to communicate safety because of the limited use of communication means.

A safety confirmation method is provided in which the requester is informed of the safety of the subject when there is no access from the subject for a certain time or at a desired time (see, for example, Patent Document 1).

JP 2004-364142 A (paragraphs 0036-0042)

  However, in the method described in Patent Document 1, only a supervisor can set a time condition until a traveler (monitored person) determines that there is no contact and is in an emergency. For this reason, there is a problem that the monitored person cannot flexibly set the time condition according to a local incident or security.

  Therefore, the present invention can set a time condition according to the actual situation of the monitored person, and an emergency state automatic notification system that notifies the monitored person of the emergency state of the monitored person based on the set time condition And to provide an automatic emergency notification method.

Emergency automatic notification system according to the present invention, when not receiving the communication fault information from the monitored terminal equipment and the monitoring terminal device, emergency automatic provided with a server apparatus that notifies the monitoring terminal device emergency notification information In the notification system, the server device stores one or more pieces of information set by the monitored person terminal device or the supervisor terminal device, and preliminarily stores time condition information indicating a condition for determining an emergency. Information storage means, contact information receiving means for receiving contact information including information indicating a monitored person from the monitored terminal device and the monitor terminal device , contact information received by the contact information receiving means, and the reception date and time thereof A contact information storage means for storing, a contact monitoring means for determining whether the monitored person is in an emergency based on the time condition information and the reception date and time of the contact information, If it is determined that the emergency by絡監vision means, characterized by comprising a emergency notification means for transmitting emergency notification information to the monitoring terminal device.

  The time condition information is information including a determination target period indicating a period for which it is determined whether or not an emergency has occurred and a specified period indicating a specified value of the determination target period. A plurality of selectable information with the date and time as the starting point or the ending point, and when the period calculated according to the selected determination target period is equal to or longer than the specified period, the monitored person is in an emergency situation. You may determine that there is. According to such a configuration, the time condition information set by the monitor and the monitored person can be set more flexibly according to the situation.

  The contact information storage means may store contact information including information indicating the position of the monitored person, which is information transmitted by the monitored person terminal device and the monitoring person terminal device. According to such a configuration, when it is possible to confirm the safety of the monitored person by some method, not only the monitored person but also the monitoring person can transmit the contact information.

  The emergency notification means may store information for associating the monitor and the monitored person in advance, and transmit the emergency notification information to the monitor terminal device corresponding to the monitored person determined to be in an emergency. . According to such a configuration, each monitor can receive emergency notification information related to the designated monitored person.

  The monitored person terminal device may be a public telephone, and the contact information storage means may store the contact information according to the dialed digits. According to such a configuration, even when the monitored person does not own the monitored terminal device, the emergency condition of the monitored person can be notified to the monitored person.

Emergency automatic notification process according to the invention, when not receiving the communication fault information from the monitored terminal equipment and the monitoring terminal device, an emergency automatic notification method of notifying the monitoring terminal device emergency notification information , One or more pieces of information set by the monitored terminal device or the monitored terminal device, and preliminarily storing time condition information indicating conditions for determining an emergency, and the monitored terminal device and the monitored terminal device The contact information including the information indicating the monitored person is received from, the received contact information and the received date / time are stored, and the monitored person is in an emergency based on the time condition information and the received date / time of the contact information. Whether or not an emergency situation is determined, emergency notification information is transmitted to the supervisor terminal device.

  The time condition information is information including a determination target period indicating a period for which it is determined whether or not an emergency has occurred and a specified period indicating a specified value of the determination target period. It is a plurality of selectable information starting from the date and time, and when the period calculated according to the selected determination target period is equal to or longer than the specified period, it is determined that the monitored person is in an emergency situation. Also good. According to such a configuration, the time condition information set by the monitor and the monitored person can be set more flexibly according to the situation.

  According to the present invention, the time condition information can be selected from a plurality of conditions according to the actual situation, and can be set by either the traveler or the monitor, or a plurality of time condition information may be set. In addition, when it is possible to confirm the safety of the monitored person by some method, not only the monitored person but also the monitoring person can transmit the contact information. Each monitor can receive emergency notification information about the designated monitored person. Therefore, it is possible to notify the monitoring person of the emergency state of the monitored person based on the time condition and contact information set according to the actual situation.

Embodiment 1 FIG.
Hereinafter, a first embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing a first embodiment of an emergency emergency notification system according to the present invention. The emergency state automatic notification system shown in FIG. 1 includes a communication device 100, a communication relay device 200, a communication reception device 300, a processing device 400, and a supervisor terminal 500.

  The communication device 100 is an information processing device capable of transmitting contact information for a traveler to contact safely, and has a communication function. Further, the communication device 100 has a function of acquiring position information and transmitting the position information together with information for safely communicating. The communication device 100 is realized by, for example, a mobile phone having an e-mail function and a browser function and a GPS (Global Positioning System) function.

  The communication relay device 200 receives the information transmitted by the communication device 100 and transmits the information to the communication reception device 300. Further, the communication receiving device 300 receives the information transmitted by the communication relay device 200 and transmits it to the processing device 400. For example, the communication relay device 200 and the communication reception device 300 are realized by a communication satellite and an earth station, respectively.

  When the communication device 100 is a mobile phone, the communication relay device 200 is a communication satellite, and the communication reception device 300 is an earth station, the communication device 100 and the communication relay device 200 are a wireless communication base station and a transmission-side earth. Satellite communication is performed via a station, and the communication relay device 200 and the communication receiving device 300 perform satellite communication via a satellite communication network. Therefore, the communication device 100 includes an interface unit (not shown) for wireless communication with the wireless communication base station. Communication relay apparatus 200 and communication receiving apparatus 300 include an interface unit (not shown) for the satellite communication network.

  The processing device 400 is an information processing device such as a personal computer. FIG. 2 is a block diagram illustrating a configuration example of the processing device 400. The processing device 400 includes a time condition setting function 410, a contact information storage function 420, a contact monitoring function 430, an emergency notification function 440, and a display function 450. The time condition setting function 410, the contact monitoring function 430, and the emergency notification function 440 are realized by, for example, a CPU in a personal computer executing a program for realizing these functions.

  The supervisor terminal 500 receives the emergency notification information transmitted by the emergency notification function 440 when it is determined that the monitored traveler is in an emergency. The monitor terminal 500 creates monitored person management information including information indicating a traveler to be monitored and information indicating a monitor who receives emergency notification information in advance, and transmits it to the processing device 400. For example, when the emergency notification information is an e-mail, the monitored person management information is information including the e-mail address of the monitor and traveler information indicating the traveler to be monitored. The monitored person management information is stored in a storage unit (not shown) of the processing device 400. In addition, when the monitor confirms the safety of the traveler by any method, the monitor terminal 500 can transmit contact information for the monitor to contact the traveler safely.

  For example, when the emergency notification information and the contact information are emails, the supervisor terminal 500 is realized by an information processing apparatus such as a personal computer having an email function and a communication function. The supervisor terminal 500 includes an input unit for inputting information and a display unit for displaying information. The input unit is realized by, for example, a keyboard or a mouse for inputting information. The display unit is realized by a display device such as a liquid crystal display device or an organic EL (Electroluminescence) display device, for example.

  The communication receiving device 300 and the processing device 400 communicate via a communication network such as the Internet. The processing device 400 and the supervisor terminal 500 communicate via a communication network such as the Internet. Therefore, the communication receiving device 300, the processing device 400, and the supervisor terminal 500 include an interface unit (not shown) for a communication network such as the Internet.

  The time condition setting function 410 has a function of executing processing for a traveler and a monitor to set “time condition information” for determining an emergency. FIG. 3 is an explanatory diagram illustrating an example of time condition information. As shown in FIG. 3, the time condition information includes “traveler information” that indicates a traveler to be monitored, “determination target period” that indicates a period that is a target for determination as to whether or not an emergency has occurred, A “specified period” indicating a specified value, a “setter information” indicating a setter of time condition information, a “set date” indicating the date and time when the time condition information is set, and a “notified flag” set by the emergency notification function 440 Is included.

  The person who set the time condition information can select one of the determination period from items such as “from the date and time when the latest contact information was received to the current date and time” and “from the date and time when the time condition was set to the date and time when the latest contact information was received”. After selecting one, set the specified period.

  A plurality of time condition information may be set, and either a traveler or a monitor may set. For example, based on the local situation, the traveler can set the specified period longer if the security is better than expected before the trip, and can set the specified period shorter if the security is poor. In addition, the monitor can set the specified period short, for example, based on information that is difficult for a traveler to acquire locally. Further, in places where communication facilities are not provided, for example, a communication method such as satellite communication is used. However, since a relatively large amount of power is required, power consumption in the communication device 100 is large. The traveler can refrain from using the communication device 100 by setting the specified period longer, and can suppress power consumption.

  The time condition setting function 410 displays a screen for setting time condition information on the communication device 100 and the supervisor terminal 500. Further, the time condition setting function 410 receives time condition information set by the traveler and the monitor and stores them in the storage unit. In addition, when changing time condition information, only a setting person may be able to change.

  The contact information storage function 420 is a storage area for storing the contact information transmitted by the communication device 100 and the supervisor terminal 500 and storing a contact information list for managing the contact information. The contact information is, for example, information that is transmitted as an e-mail and includes the location information of the traveler. When the processing device 400 receives the contact information, the contact information is stored as contact information data in a corresponding area in the contact information list. FIG. 4 is an explanatory diagram showing an example of contact information data. As shown in FIG. 4, the contact information data corresponds to “traveler information” indicating which traveler the contact information relates to, “reception date” indicating the date and time when the contact information was received, traveler information and the reception date and time. The information includes “text” indicating the contact information itself, “position information”, and “contact information” indicating the sender of the contact information. When the monitoring terminal 500 transmits contact information, the traveler's location information may not be included in the contact information.

  The contact monitoring function 430 refers to the time condition information and the contact information list stored in the storage unit and determines whether or not the traveler is in an emergency. Of the time condition information shown in FIG. 3, a case where the traveler A is set as the traveler information to be monitored will be described as an example. In the example shown in FIG. 3, the time condition information in which the traveler information is traveler A is that the determination target period is “from the date and time when the latest contact information was received to the current date and time”, the specified period is “2 days”, and the setter information Is the time condition information of “monitor B”, the set date and time is “9:00 on January 1, 2005”, and the contacted flag is “none”.

  The contact monitoring function 430 acquires contact information data with the latest reception date and time of the contact information of the traveler A, and when the period from the latest reception date and time to the current date and time is equal to or longer than a specified period, Determine that there is an emergency. For example, in the example shown in FIG. 4, the reception date and time of the latest contact information of the traveler A is “10 January 2nd, 2005”. The specified period in the time condition information is “2 days”. Here, when the current date and time is “January 4, 2005 at 9:00”, it is not determined that there is an emergency, but when the current date and time is “January 4, 2005 at 11:00” Determined to be in an emergency. In addition, the contact monitoring function 430 sets the “contacted flag” of the time condition information used for determining that there is an emergency to “contacted”.

  Note that the contact monitoring function 430 does not determine an emergency when there is a contact flag indicating “contacted” for each traveler. Of the time condition information shown in FIG. 3, the time condition information whose traveler information is the traveler X will be described as an example.

  In the example shown in FIG. 3, the time condition information whose traveler information is the traveler X is that the determination target period is “from the date and time when the latest contact information was received to the current date and time”, the specified period is “5 days”, and the setter information Is “monitoring person Y”, the setting date is “February 1, 2005, 9:00”, the contacted flag is “contacted”, the time condition information, and the judgment target period is “the current date and time from the reception date and time of the latest contact information” The time condition information is “until”, the specified period is “7 days”, the setter information is “traveler X”, the set date and time is “10:00 February 1, 2005”, and the contacted flag is “none”.

  That is, in FIG. 3, for example, the current date and time is “February 5, 2005, 11:00”, and the latest date and time for receiving the contact information of the traveler X is “January 31, 2005, 10:00”. In the case (see FIG. 4), the contact monitoring function 430 determines that the traveler X is in an emergency state when there is no contact from the traveler X for 5 days, and the time condition information used for the determination of the emergency state. A state in which the “contacted flag” is set to “contacted” is illustrated.

  Here, even if two days have passed and the contact information storage function 420 has not received contact information for the traveler X for seven days, the time condition information in which the “contacted flag” is “contacted”. Therefore, it is not determined that there is an emergency.

  It is determined that there is an emergency because the traveler X has not been contacted for 5 days, and the emergency notification information is transmitted to the monitor Y, so that the monitor Y directly contacts the traveler X. The case where the traveler X can be confirmed safely will be described below. In a case where the monitoring terminal 400 of the monitoring person Y transmits the contact information about the traveling person X to the processing device 400 before the two days have passed since the time when there has been no contact from the traveling person X for 5 days ( 4), the contact information storage function 420 stores the contact information, and sets all of the contacted flags of the time condition information for the traveler X to “none”.

  Therefore, the “date and time of reception of the latest contact information” is “10:00 on February 6, 2005” when the monitor Y transmits the contact information about the traveler X (see FIG. 4). The situation determination process is resumed.

  When the contact monitoring function 430 determines that the traveler is in an emergency, the emergency notification function 440 refers to the monitored person management information stored in the storage unit and sets the corresponding traveler as a monitoring target. The emergency notification information is transmitted to the supervisor terminal 500 that performs the monitoring. For example, when the emergency notification information is an e-mail, the emergency notification function 440 creates and transmits an e-mail having a destination that is the e-mail address of the monitor and including contact information data of the relevant traveler. Note that the emergency notification function 440 performs retransmission processing when transmission of emergency notification information fails.

  The display function 450 is realized by a display device such as a liquid crystal display device or an organic EL (Electroluminescence) display device, and displays information.

  In the first embodiment, the time condition information storage means is realized by the time condition setting function 410. The contact information receiving means and the contact information storage means are realized by the contact information storage function 420. The contact monitoring means is realized by the contact monitoring function 430. The emergency notification means is realized by the emergency notification function 440.

  Next, the operation of the first embodiment will be described with reference to FIG. 5, FIG. 6, and FIG. FIG. 5 is an explanatory diagram for explaining a process in which the emergency state automatic notification system registers time condition information.

  First, a case where a traveler registers time condition information using the communication device 100 will be described. The communication device 100 uses the browser function, for example, to access the processing device 400 via the communication relay device 200 and the communication reception device 300, and displays a screen for setting time condition information. In the screen for setting the time condition information, when the traveler information, the determination target period, the specified period, and the setter information are input as the time condition information, the communication device 100 includes the communication relay device 200 and the communication reception device 300. Then, the time condition information input to the processing device 400 is transmitted. The time condition setting function 410 receives the time condition information, stores it in the storage unit, and registers the set date and time (see FIG. 3).

  Next, a case where the supervisor registers time condition information using the supervisor terminal 500 will be described. The monitor terminal 500 accesses the processing apparatus 400 via the Internet using, for example, a browser function, and displays a screen for setting time condition information. When the traveler information, the determination target period, the specified period, and the setter information are input as the time condition information on the screen for setting the time condition information, the supervisor terminal 500 displays the time input to the processing device 400. Send condition information. The time condition setting function 410 receives the time condition information, stores it in the storage unit, and registers the set date and time (see FIG. 3).

  FIG. 6 is an explanatory diagram illustrating a process of registering contact information by the emergency emergency notification system.

  First, a case where a traveler transmits contact information using the communication device 100 will be described. The communication device 100 creates a mail including traveler information, location information and contact information as contact information using the mail function, and transmits the mail to the processing device 400 via the communication relay device 200 and the communication reception device 300. .

  The contact information storage function 420 receives the contact information, stores the body text, the position information and the contact information in an area corresponding to the traveler information in the contact information list and the reception date and time of the contact information, as contact information data. save.

  Next, a case where the monitor transmits contact information using the monitor terminal 500 will be described. The supervisor terminal 500 creates a mail including traveler information and contact information as contact information using the mail function, and transmits the mail to the processing device 400 via the Internet.

  The contact information storage function 420 receives the contact information, stores the text and contact information in an area corresponding to the traveler information in the contact information list and the reception date and time of the contact information, and stores it as contact information data.

  FIG. 7 is an explanatory diagram for explaining processing in which the emergency emergency notification system transmits emergency notification information.

  The contact monitoring function 430 refers to the time condition information for each traveler, and determines whether or not there is a contact flag that is “contacted”. For a traveler having a “notified” flag, a subsequent emergency is not determined. Hereinafter, for each traveler who has a contacted flag “contacted”, a process in which the contact monitoring function 430 determines an emergency will be described.

  The contact monitoring function 430 determines whether or not the traveler is in an emergency by referring to the contact information data of the traveler corresponding to each time condition information.

  When the determination target period is “from the date and time when the latest contact information is received to the current date and time”, the contact monitoring function 430 refers to the latest information on the date and time of reception from the contact information data of the relevant traveler. When the period from the reception date / time to the current date / time is equal to or longer than the specified period, it is determined that the corresponding traveler is in an emergency.

  When the determination target period is “from the time condition setting date and time to the latest contact information reception date and time”, the contact monitoring function 430 displays the corresponding time condition information setting date and time and the relevant traveler contact information. Refers to the contact information data with the latest reception date and time, and determines that the relevant traveler is in an emergency when the period from the date and time set in the time condition to the reception date and time of the latest contact information is greater than or equal to the specified period .

  In addition, the contact monitoring function 430 sets the “contacted flag” of the time condition information used for determining that there is an emergency to “contacted”.

  Next, the emergency notification function 440 creates emergency notification information and transmits the emergency notification information to the monitor terminal 500 that monitors the relevant traveler. The emergency state notification function 440 refers to the monitored person management information stored in the storage unit, and creates an e-mail with the destination being the e-mail address of the e-mail and including contact information data of the relevant traveler. ,Send. The content of the mail may include all contact information data of the relevant traveler. The monitor can estimate the situation and place where the traveler has fallen into an emergency by referring to the content, date and time of reception, location information, etc. of the past contact information of the traveler.

  As described above, according to the first embodiment, a plurality of pieces of time condition information may be set, or may be set by either a traveler or a monitor. Therefore, the time condition can be set according to the actual situation, and the emergency state of the monitored person can be notified to the monitor based on the set time condition. Further, even when a communication method that requires relatively large power, such as satellite communication, is used, the power consumption of the communication device 100 can be suppressed by setting the specified period longer.

Embodiment 2. FIG.
Hereinafter, a second embodiment of the present invention will be described with reference to the drawings. FIG. 8 is a block diagram showing a second embodiment of the automatic emergency notification system according to the present invention. The emergency emergency notification system shown in FIG. 1 includes a public telephone 110, a communication receiving device 300, a processing device 400, and a supervisor terminal 500. Further, the processing device 400 includes a time condition setting function 410, a contact information storage function 420, a contact monitoring function 430, an emergency notification function 440, and a display function 450 (see FIG. 2).

  The public telephone 110 is a public telephone that is installed at a travel destination and can make a call to the communication receiver 300. A traveler calls the communication receiving device 300 and uses the dial function of the public telephone 110 to input “user number” and “password number” and predetermined “area number” as contact information. Can do. It should be noted that “traveler information” and “location information” in the first embodiment are replaced with “user number” and “region number”, respectively, in the second embodiment.

  The communication receiving apparatus 300 transmits the contact information input when a call is received from the public telephone 110 to the processing apparatus 400.

  Note that other configurations and operations of the emergency state automatic notification system are the same as those in the first embodiment, and thus description thereof is omitted.

  As described above, according to the second embodiment, in addition to the effects of the first embodiment, even if the traveler does not own the communication device 100, the supervisor Can notify the emergency situation of the monitored person.

  In the first embodiment and the second embodiment described above, the processing device 400 and the supervisor terminal 500 are different from each other. However, the processing device 400 and the supervisor terminal 500 are the same information processing device. It may be. In this case, the emergency notification information is displayed on the display function 450 of the processing device 400 and notified to the supervisor.

  The present invention can be applied to notify the supervisor of the emergency situation of the monitored person, and can be effectively applied even when the monitored person does not have a communication means.

It is a block diagram which shows 1st Embodiment of the emergency automatic notification system by this invention. It is a block diagram which shows the structural example of a processing apparatus. It is explanatory drawing which shows the example of time condition information. It is explanatory drawing which shows the example of contact information data. It is explanatory drawing explaining the process which the emergency emergency notification system registers time condition information. It is explanatory drawing explaining the process which the emergency emergency notification system registers contact information. It is explanatory drawing explaining the process which an emergency state automatic notification system transmits emergency state notification information. It is a block diagram which shows 2nd Embodiment of the emergency automatic notification system by this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 100 Communication apparatus 200 Communication relay apparatus 300 Communication receiving apparatus 400 Processing apparatus 500 Monitor terminal

Claims (7)

If from the monitored terminal equipment and the monitoring terminal device does not receive the communication fault information, the emergency automatic notification system comprising a server apparatus that notifies the emergency notification information to the monitoring terminal device,
The server device
Time condition information storage means for preliminarily storing time condition information indicating a condition for determining an emergency, which is one or a plurality of information set by the monitored terminal device or the monitoring terminal device;
Wherein the contact information receiving means for receiving the contact information including information indicating a monitored person from a monitored terminal device and the monitoring terminal device,
And contact information storage means for storing the contact information received and its reception date by the contact information receiving means,
Based on the received date of the contact information and the time condition information, and determines contact monitoring means whether the monitored person is in the emergency,
Emergency automatic notification system being characterized in that in case it is determined that the emergency, the emergency notification unit that transmits the emergency notification information to the monitoring terminal apparatus by said communication monitoring means. The time condition information is information including a determination target period indicating a period for which it is determined whether or not an emergency has occurred and a specified period indicating a specified value of the determination target period. Multiple selectable information starting from or ending with
The emergency monitoring system according to claim 1, wherein the contact monitoring means determines that the monitored person is in an emergency when the period calculated in accordance with the selected determination target period is equal to or longer than the specified period. The emergency information notification system according to claim 1 or 2, wherein the contact information storage means stores contact information including information indicating the position of the monitored person. The emergency notification means stores in advance information associating the monitor with the monitored person, and transmits the emergency notification information to the monitor terminal device corresponding to the monitored person determined to be in an emergency. The emergency state automatic notification system according to claim 3. The monitored person terminal device is a public telephone,
The emergency information notification system according to any one of claims 1 to 4, wherein the contact information storage means stores contact information according to the dialed digits. If from the monitored terminal equipment and the monitoring terminal device does not receive the communication fault information, the emergency automatic notification method for notifying the emergency notification information to the monitoring terminal device,
Preliminarily store time condition information indicating conditions for determining an emergency, which is one or a plurality of information set by the monitored terminal device or the monitoring device.
Wherein receiving the contact information including information indicating a monitored person from a monitored terminal device and the monitoring terminal device,
Storing said received communication information and its reception time,
Based on the received date of the contact information and the time condition information, determines whether the monitored person is in the emergency,
If it is determined that the emergency, emergency automatic notification method characterized by transmitting the emergency notification information to the monitoring terminal device. The time condition information is information including a determination target period indicating a period for which it is determined whether or not an emergency has occurred and a specified period indicating a specified value of the determination target period. Multiple selectable information starting from or ending with
The emergency state automatic notification method according to claim 6, wherein it is determined that the monitored person is in an emergency state when the period calculated according to the selected determination target period is equal to or longer than the specified period.

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