JP4670353B2 - Reporting system, communication relay device and reporting method used therefor - Google Patents

Description

The invention Problem systems relates communication relay device and communicating how to use them, in particular, to an emergency call system using a mobile communication terminal.

  Communication during movement can be performed using a mobile communication terminal such as a mobile phone. Further, when the position of the terminal can be grasped by GPS (Global Positioning System) or the like, the position information can also be sent to a required communication destination.

  For this reason, even in an emergency, by using a mobile communication terminal such as a mobile phone, it is possible to transmit emergency information to a required contact, so a proposal for an emergency communication method using a mobile communication terminal Has been done.

  However, when the mobile communication terminal is not owned or when it is difficult to use the mobile communication terminal even in the communication range, it is impossible to contact the required partner.

  In view of this, a method has been proposed in which emergency contact is made in response to a specific voice from a specific speaker for emergency communication when it is difficult to use a mobile communication terminal (see, for example, Patent Document 1). In this method, emergency contact is made by outputting an alarm sound.

  In addition, as another emergency contact, even if the user is away from the phone body in the event of an emergency, it can be connected to the telephone line with a simple operation to notify the occurrence of an emergency and A method for easily confirming a user's situation has also been proposed (see, for example, Patent Document 2).

JP 2002-158754 A JP 2001-127914 A

  In the conventional emergency communication method described above, in the case of a method of transmitting information in an emergency using a mobile communication terminal, communication required even when the mobile communication terminal is not possessed or difficult to use in an emergency There is a problem that it is not possible to contact first.

  In other words, when making an emergency contact using a mobile communication terminal, the caller needs to have a mobile communication terminal. When it is difficult to use a communication terminal, it is not possible to contact the required partner.

  Further, in the conventional emergency communication method, in the case of the technique described in the above-mentioned Patent Document 1, emergency notification is performed simply by outputting an alarm sound. The person who hears the sound can only be contacted with a contact address, and the user cannot be contacted unless the user can speak.

  Furthermore, in the conventional emergency communication method, in the case of the technique described in the above-mentioned Patent Document 2, emergency communication itself cannot be performed if it is far away from the telephone body when a signal is not received from the telephone body. End up.

In view of the above, an object of the present invention is to solve the above-mentioned problems, and to make a notification system capable of contacting a required contact even when the mobile communication terminal is not possessed or is difficult to use in an emergency. arm, is to provide a communication relay apparatus and communicating how to use them.

The notification system according to the present invention includes a communication device that transmits pre-stored contact information via short-range communication, and a signal received from the communication device, and the contact information based on the contact information. A communication relay device that communicates with the communication relay device, and a contact terminal that receives a communication from the communication relay device, the communication relay device including storage means for storing a communication history with the communication device, and the communication The relay device stores at least the contact information, the reception time, and the reception position information from the communication device in the storage unit, and the communication device from the communication device when the contact to the contact terminal is impossible When the contact information is received, the stored contents of the storage means are transmitted to the contact terminal after the contact with the contact terminal becomes possible .

The communication relay device according to the present invention includes means for receiving contact information transmitted from a communication device by short-range communication, means for contacting the contact based on the contact information, and the communication. Storage means for storing a communication history with the device, wherein at least the contact information, the reception time, and the reception position information from the communication device are stored in the storage means, and the contact to the contact terminal is stored. When the contact information from the communication device is received when the communication is not possible, the stored content of the storage means is transmitted to the contact terminal after the contact with the contact terminal becomes possible .

In the reporting method according to the present invention, the communication device executes a process of transmitting information of a contact address stored in advance to the communication relay device that contacts the contact terminal by short-range communication , and the communication relay device. Stores the communication history with the communication device in the storage means, and the communication relay device stores at least the contact information, the reception time, and the reception position information from the communication device in the storage means. When the contact information is received from the communication device when the contact to the contact terminal is not possible, the stored content of the storage means is communicated after the contact to the contact terminal is enabled. Send to the destination terminal .

  That is, the emergency call system of the present invention can transmit information on the emergency communication device that stores preliminarily stored emergency contact information, and information on the mobile communication terminal itself to the emergency contact by receiving an emergency communication device signal. It is characterized by comprising a mobile communication terminal, a base station for the mobile communication terminal, and a contact terminal.

  As communication means between the emergency communication device and the mobile communication terminal, short-distance communication means [communication means such as infrared communication, Bluetooth (registered trademark), wireless LAN (Local Area Network)] can be used. In addition, as a communication means between the mobile communication terminal and the contact terminal, a mobile phone network, an Internet network, or the like can be used.

  Further, the mobile communication terminal is equipped with a memory for storing a communication history with the emergency communication device, and the emergency communication device is equipped with a memory for storing information on the mobile communication terminal. Furthermore, the mobile communication terminal can transmit information on the emergency communication device to the contact terminal when the mobile communication terminal is ready for transmission even if it is in a state where transmission is not possible when communication of the emergency communication device is received.

  Thus, in the emergency call system of the present invention, a person without a mobile communication terminal can pass through a nearby mobile communication terminal by a simple communication device and a mobile communication terminal capable of receiving a signal of the communication device. Therefore, emergency communication can be performed, so that it is possible to contact a necessary contact even when the mobile communication terminal is not possessed or is difficult to use in an emergency.

  By adopting the configuration and operation as described below, the present invention can make contact with a required contact even when the mobile communication terminal is not possessed or difficult to use in an emergency. The effect is obtained.

  Next, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing a configuration of an emergency call system according to an embodiment of the present invention. Referring to FIG. 1, an emergency call system according to an embodiment of the present invention includes an emergency communication device 1 that transmits information of an emergency contact terminal 4 stored in advance, and an emergency contact terminal that receives a signal from the emergency communication device 1 4, an emergency relay device 2 capable of transmitting information on the own device, a base station 3 that performs mobile communication between the emergency relay device 2, and a contact terminal 4 that receives an emergency contact relayed by the emergency relay device 2 It consists of and.

  When the emergency communication device 1 performs a predetermined operation such as pressing a call button, the emergency communication device 1 is a small-sized device that transmits an emergency signal or the like by short-range communication [for example, infrared communication, Bluetooth (registered trademark), wireless LAN (Local Area Network), etc.]. When the user performs a predetermined operation such as pressing the transmission button, the emergency communication device 1 transmits information on the emergency contact terminal 4 (for example, e-mail, emergency signal, etc.) by short-range communication. To do.

  The emergency relay apparatus 2 is a mobile communication terminal such as a mobile phone, a PHS (Personal Handy-phone System), a PDA (Personal Digital Assistant), or the like, a base station for mobile communication, and an emergency communication apparatus. When the information of the emergency contact terminal 4 is received in the vicinity of 1, the emergency contact terminal 4 is notified through the base station 3 that the emergency communication device 1 is sending an emergency contact. In this case, the notification that the emergency communication is transmitted from the emergency communication device 1 is performed by voice or text information according to the information of the emergency contact terminal 4.

  The emergency contact terminal 4 is a terminal used by a person registered in advance as a contact address of the emergency communication device 1. Here, communication from the emergency relay device 2 to the contact terminal 4 is performed through a communication network or an Internet network of a normal mobile communication system.

  As described above, in the embodiment of the present invention, a mobile communication terminal is configured by a simple emergency communication device 1 and an emergency relay device 2 such as a portable communication terminal that can receive a signal from the emergency communication device 1. A person who does not have the terminal can perform emergency communication to the emergency contact terminal 4 via the nearby emergency relay device 2.

  In the embodiment of the present invention, the emergency communication device 1 is held by a child to teach the depression of a call button, which is useful for preventing crimes such as kidnapping and taking away, or for missing children or elderly people. be able to. Furthermore, in the embodiment of the present invention, it can be used for contact with a police station or a fire station, contact with a security company, a school or parents, contact with a government office during a natural disaster, or the like.

  FIG. 2 is a block diagram showing a configuration of an emergency communication apparatus according to an embodiment of the present invention. The emergency call system according to an embodiment of the present invention is the same system as the emergency call system according to the embodiment of the present invention described above.

  In FIG. 2, the emergency communication device 1 includes a CPU (central processing unit) 11, a main memory 12 that stores a control program 12 a executed by the CPU 11, and a contact notification information storage unit 131 that stores information on the emergency contact terminal 4. Including a storage device 13, a GPS (Global Positioning System) 14 that detects the position of the device, and short-range communication [for example, infrared communication, Bluetooth (registered trademark), wireless LAN (Local Area Network), etc.] A short-range communication control unit 15 for transmitting a signal and the like and a transmission button 16 are included. The CPU 11, the main memory 12, the storage device 13, the GPS 14, the short-range communication control unit 15, and the transmission button 16 are each connected to the internal bus 110.

  However, the GPS 14 may not be installed, and if the emergency relay device 2 is provided with a position detection means, the location information is notified to the emergency contact terminal 4 so that it is within 5 m from the emergency relay device 2. It can be limited within a predetermined range such as within 10 m. Further, instead of the transmission button 16, a lever mechanism that can be pressed by squeezing firmly, or a pin that transmits an emergency signal or the like by pulling it out may be used.

  When a predetermined operation such as pressing of the transmission button 16 is performed, the CPU 11 moves to an operation of transmitting an emergency signal or the like by executing a control program of the main memory 12. First, the CPU 11 reads out the contact notification information (information of the emergency contact terminal 4) from the contact notification information holding unit 131 of the storage device 13, and from the near field communication control unit 15 to the emergency relay device 2 existing in the vicinity. At least contact information, position information detected by the GPS 14, time information, etc. are transmitted. Here, the telephone number and e-mail address of the emergency contact terminal 4 are stored in the contact notification information holding unit 131 in advance.

  FIG. 3 is a block diagram showing the configuration of the emergency repeater according to one embodiment of the present invention. In FIG. 3, the emergency relay device 2 includes a CPU 21, a main memory 22 that stores a control program 22 a executed by the CPU 21, a storage device 23 that includes an emergency information holding unit 231 that holds emergency information from the emergency communication device 1, The wireless communication control unit 24 controls mobile communication in the device itself, and the short-range communication control unit 25 receives an emergency signal or the like through short-range communication. The CPU 21, the main memory 22, the storage device 23, the wireless communication control unit 24, and the short-range communication control unit 25 are connected to the internal bus 210.

  FIG. 4 is a sequence chart showing the operation of the emergency call system according to one embodiment of the present invention. The operation of the emergency call system according to one embodiment of the present invention will be described with reference to FIGS. The operations of the emergency communication device 1 and the emergency relay device 2 in FIG. 4 are realized by the CPUs 11 and 21 executing the control programs 12a and 22a, respectively.

  It is assumed that the emergency communication device 1 stores in advance the telephone number and e-mail address of the emergency contact terminal 4 in the contact notification information holding unit 131 of the storage device 13. When the holder of the emergency communication device 1 performs the emergency communication and presses the transmission button 16 (a1 in FIG. 4), the CPU 11 reads the information of the emergency contact terminal 4 stored in the contact notification information holding unit 131 (FIG. 4). 4 a2), information on the emergency contact terminal 4 is transmitted from the short-range communication control unit 15 as an emergency signal or the like by short-range communication (a3 in FIG. 4).

  When the emergency relay device 2 exists within the transmission range of the information of the emergency contact terminal 4 by short-range communication from the emergency communication device 1, the emergency relay device 2 receives the received information of the emergency contact terminal 4 ( 4) If the contact to the emergency contact terminal 4 is possible (a5 in FIG. 4), the information (telephone number, e-mail address, etc.) of the emergency relay device 2 is based on the emergency contact terminal 4 It transmits via the station 3 (a6 in FIG. 4).

  The user of the emergency contact terminal 4 contacts the emergency relay device 2 based on the received information of the emergency relay device 2, and confirms the owner of the emergency communication device 1 to the owner of the emergency relay device 2. When the owner of the emergency communication device 1 is involved in a crime, it can be notified to the police that the owner of the emergency relay device 2 is nearby. Note that the emergency contact terminal 4 can confirm the location of the owner of the emergency communication device 1 more accurately by receiving a contact from a plurality of emergency relay devices 2.

  As described above, in this embodiment, a person who does not have mobile communication means can use a simple emergency communication device 1 and an emergency relay device 2 that can receive a signal from the emergency communication device 1 to make a mobile communication nearby. Emergency communication can be performed via the emergency relay device 2 such as a terminal or a base station.

  In one embodiment of the present invention described above, when the emergency relay device 2 is out of the mobile communication area of the base station 3 or the emergency relay device 2 is communicating, a signal from the emergency communication device 1 is received. However, the emergency information cannot be transmitted to the emergency contact terminal 4 immediately. Therefore, the emergency relay device 2 is provided with a function of performing emergency communication again when communication is possible, thereby notifying the emergency contact terminal 4 that the owner of the emergency communication device 1 is in an emergency situation. can do.

  In this case, since the emergency relay device 2 may have to travel a long distance before resending the emergency communication, the time when the signal from the emergency communication device 1 is received in the memory mounted in the emergency relay device 2 And the location information (location information detected by the emergency communication device 1 or location information detected by the emergency relay device 2), etc. are stored, and the stored contents are retransmitted to the emergency contact terminal 4 so that the emergency relay is performed. It becomes possible to inquire the owner of the device 2 about the situation when the signal from the emergency communication device 1 is received.

  FIG. 5 is a block diagram showing the configuration of an emergency call system according to another embodiment of the present invention. In FIG. 5, in another embodiment of the present invention, signals can be transmitted and received between the emergency relay device 6 and the emergency communication device 5. By providing the emergency communication device 5 with a memory, when the emergency communication device 5 communicates with the emergency relay device 6, information such as a telephone number, an e-mail address, and location information of the emergency relay device 6 is stored in the memory. It can be memorized.

  By enabling communication between the emergency communication device 5 and the emergency relay device 6, one of the plurality of emergency relay devices 6 that have received a signal from the emergency communication device 5 is connected to the emergency contact terminal 4 You can request contact. Further, by confirming the communication history of the emergency communication device 5, the owner of the emergency relay device 6 that has received the signal of the emergency communication device 1 other than the owner of the emergency relay device 6 that has made an emergency contact is notified by the emergency communication device 5. You can get information about who owns.

  FIG. 6 is a block diagram showing the configuration of an emergency communication device according to another embodiment of the present invention. In FIG. 6, in another embodiment of the present invention, a storage device 51 including a relay device information holding unit 511 that holds information of the emergency relay device 6 is provided in the emergency communication device 5 instead of the storage device 13. The configuration is the same as that of the embodiment of the present invention shown in FIG. 2 except that the distance communication control unit 15 enables two-way communication with the emergency relay device 6 by short-range communication. Are given the same reference numerals.

  The relay device information holding unit 511 of the storage device 51 has a telephone number, an e-mail address, position information, and the like of the emergency relay device 6 obtained when communicating with the emergency relay device 6 through the short-range communication control unit 15. Is stored as a communication history. Accordingly, in this embodiment, by confirming the communication history of the emergency communication device 5 stored in the relay device information holding unit 511, the emergency communication device 1 can be used in addition to the owner of the emergency relay device 6 that has made an emergency contact. The owner of the emergency relay device 6 that has received the signal can obtain information about the owner of the emergency communication device 5 from the relay device information holding unit 511.

  FIG. 7 is a block diagram showing the configuration of an emergency repeater according to another embodiment of the present invention. In FIG. 7, in another embodiment of the present invention, the emergency relay device 6 is provided with a storage device 61 including a response information holding unit 611 that holds response information to the emergency communication device 5 instead of the storage device 23. The short-range communication control unit 25 enables two-way communication with the emergency communication device 5 by short-range communication, and the emergency information holding unit 231 receives signals from the emergency communication device 5 in addition to the emergency information from the emergency communication device 5. 2 is the same as that of the embodiment of the present invention shown in FIG. 2 except that the time and position information received are stored, and the same components are denoted by the same reference numerals.

  FIG. 8 is a sequence chart showing the operation of the emergency call system according to another embodiment of the present invention. The operation of the emergency call system according to another embodiment of the present invention will be described with reference to FIGS. The operations of the emergency communication device 5 and the emergency relay device 6 in FIG. 8 are realized by the CPUs 11 and 21 executing the control programs 12a and 22a, respectively.

  It is assumed that the emergency communication device 5 stores in advance the telephone number and e-mail address of the emergency contact terminal 4 in the contact notification information holding unit 131 of the storage device 13. When the holder of the emergency communication device 5 performs the emergency communication and presses the send button 16 (b1 in FIG. 8), the CPU 11 reads the information of the emergency contact terminal 4 stored in the contact notification information holding unit 131 (FIG. 8). 8 b 2), information on the emergency contact terminal 4 is transmitted from the short-range communication control unit 15 as an emergency signal or the like by short-range communication (b 3 in FIG. 8).

  When the emergency relay device 6 exists in the transmission area of the information of the emergency contact terminal 4 by the short-range communication from the emergency communication device 5, the emergency relay device 6 receives the received information of the emergency contact terminal 4 ( B4) in FIG. 8, if the contact to the emergency contact terminal 4 is possible (b5 in FIG. 8), the information (telephone number, e-mail address, etc.) of the emergency relay device 6 is based on the emergency contact terminal 4 It transmits via the station 3 (b6 in FIG. 8), and notifies the emergency communication device 5 that the emergency contact terminal 4 has been contacted based on the information in the response information holding unit 611 (in FIG. 8). b7). Upon receiving the notification, the emergency communication device 5 stores information such as the telephone number, e-mail address, and location information of the emergency relay device 6 in the relay device information holding unit 511 as a communication history (b8 in FIG. 8).

  If the emergency relay device 6 is unable to contact the emergency contact terminal 4 (b5 in FIG. 8), the emergency communication device 5 is contacted with the emergency contact terminal 4 based on the information in the response information holding unit 611. The fact that the contact could not be made is notified (b9 in FIG. 8). Upon receiving the notification, the emergency communication device 5 stores information such as the telephone number, e-mail address, and location information of the emergency relay device 6 in the relay device information holding unit 511 as a communication history (b10 in FIG. 8).

  The user of the emergency contact terminal 4 contacts the emergency relay device 6 based on the received information of the emergency relay device 6 so that the owner of the emergency communication device 5 confirms the owner of the emergency communication device 5. When the owner of the emergency communication device 5 is involved in a crime, it can be notified to the police that the owner of the emergency relay device 6 is nearby. Note that the emergency contact terminal 4 can confirm the whereabouts of the owner of the emergency communication device 5 more accurately by being notified from a plurality of emergency relay devices 6.

  As described above, in this embodiment, a person who does not have mobile communication means can use a simple emergency communication device 5 and an emergency relay device 6 that can receive a signal from the emergency communication device 5 to make a mobile communication nearby. Emergency communication can be performed via the emergency relay device 6 such as a terminal or a base station.

  FIG. 9 is a block diagram showing a configuration of an emergency repeater according to another embodiment of the present invention. 9, in another embodiment of the present invention, in place of the storage device 23, the emergency relay device 7 includes information such as a message indicating what kind of emergency notification the emergency signal from the emergency communication device 1 is. The configuration is the same as that of the embodiment of the present invention shown in FIG. 2 except that a storage device 71 including an emergency signal conversion table 711 for conversion is provided, and the same components are denoted by the same reference numerals. .

  The emergency signal conversion table 711 stores information for converting into information such as a message indicating what kind of emergency notification the emergency signal type corresponds to the type of emergency signal from the emergency communication device 1. Has been. In this embodiment, for example, when the emergency signal a from the emergency communication device 1 is received, the message “Please contact the hospital because the owner's disease has deteriorated” is received when the emergency signal b is received. By displaying a message “Please contact the police because a family member is said to be sick”, it is possible to have an emergency call from the owner of the emergency communication device 1 contact the desired organization. Information stored in the emergency signal conversion table 711 can be input from the emergency communication device 1 or preset information can be designated from the emergency communication device 1.

  In each of the above-described embodiments, the mobile communication terminal or base station is used as the emergency relay device 2 or 6 as the counterpart of the emergency communication device 1, 5 or 7. 5 and 7 can be received, and a terminal connected to a communication network such as the Internet network, such as a personal computer or a game machine, can be used as the emergency relay devices 2 and 6.

It is a block diagram which shows the structure of the emergency call system by embodiment of this invention. It is a block diagram which shows the structure of the emergency communication apparatus by one Example of this invention. It is a block diagram which shows the structure of the emergency relay apparatus by one Example of this invention. It is a sequence chart which shows operation | movement of the emergency call system by one Example of this invention. It is a block diagram which shows the structure of the emergency call system by the other Example of this invention. It is a block diagram which shows the structure of the emergency communication apparatus by the other Example of this invention. It is a block diagram which shows the structure of the emergency relay apparatus by the other Example of this invention. It is a sequence chart which shows operation | movement of the emergency call system by the other Example of this invention. It is a block diagram which shows the structure of the emergency relay apparatus by another Example of this invention.

Explanation of symbols

1,5 Emergency communication equipment
2, 6, 7 Emergency repeater
3 base stations
4 Emergency contact terminal
11,21 CPU
12,22 Main memory
12a, 22a Control program 13, 23, 51, 61, 71 Storage device
14 GPS
15, 25 Near field communication control unit
16 Send button
24 Wireless communication control unit
110, 210 Internal bus
131 Contact Notification Information Holding Unit
231 Emergency information holding part
511 Relay device information holding unit
611 Response information holding unit
711 Emergency signal conversion table

Claims (28)

A communication device that transmits information on a contact stored in advance by short-range communication, and a communication relay that receives a signal transmitted from the communication device and contacts the contact based on the information on the contact And a contact terminal for receiving a contact from the communication relay device ,
The communication relay device includes storage means for storing a communication history with the communication device,
The communication relay device stores at least the contact information, the reception time, and the reception position information from the communication device in the storage unit, and from the communication device when contact with the contact terminal is impossible When the contact information is received, the information stored in the storage means is transmitted to the contact terminal after the contact with the contact terminal becomes possible .   The notification system according to claim 1, wherein the communication device transmits the contact information by the short-range communication when a predetermined operation set in advance is executed.   3. The notification system according to claim 1, wherein at least one of infrared communication, Bluetooth (registered trademark) communication, and wireless LAN (Local Area Network) communication is used as the short-range communication.   The notification system according to any one of claims 1 to 3, wherein the communication device includes a storage unit that stores information of a communication relay device that has received the contact information. The notification system according to any one of claims 1 to 4 , wherein at least one of a mobile phone network and an Internet network is used for communication between the communication relay device and the contact terminal . 6. The notification system according to claim 5 , wherein the communication relay device is an information processing device having a communication function with at least one of the mobile phone network and the Internet network . The information processing apparatus includes at least a cellular phone, PHS and (Personal Handy-phone System), PDA and (Personal Digital Assistant), claim 6, characterized in that either the base station of the mobile telephone network The reporting system described. The notification system according to claim 1 , wherein the communication device transmits information indicating an emergency in the short-range communication . The notification system according to claim 1 , wherein the communication device transmits a signal indicating an emergency in the short-range communication . The notification system according to claim 9 , wherein the communication relay device converts the signal indicating the emergency into a message indicating the emergency . The notification system according to any one of claims 1 to 10 , wherein the communication device includes means for holding at least a telephone number and an e-mail address of the contact terminal as contact information in advance . A means for receiving contact information transmitted from a communication device by short-range communication, a means for contacting the contact based on the contact information, and a communication history with the communication device are stored. Storage means,
The storage means stores at least the contact information from the communication device, the reception time and the reception position information, and the contact information from the communication device when contact with the contact terminal is impossible. When the communication relay device is received, the communication contents are transmitted to the contact terminal after the contact to the contact terminal becomes possible. 13. The communication relay device according to claim 12, wherein at least one of infrared communication, Bluetooth (registered trademark) communication, and wireless LAN (Local Area Network) communication is used as the short-range communication. 14. The communication relay device according to claim 12, wherein at least one of a mobile phone network and an internet network is used for communication with the contact terminal. 15. The communication relay device according to claim 14, wherein the communication relay device is an information processing device having a communication function with at least one of the mobile phone network and the Internet network. The information processing apparatus is at least one of a mobile phone, a PHS (Personal Handy-phone System), a PDA (Personal Digital Assistant), and a base station of the mobile phone network. The communication relay device described. The signal according to any one of claims 12 to 16, wherein when a signal indicating an emergency is received from the communication device through the short-range communication, the signal is converted into a message indicating the emergency. The communication relay device described. The communication device executes a process of transmitting information of a contact address stored in advance to the communication relay device for contacting the contact terminal by short-range communication,
The communication relay device stores a communication history with the communication device in a storage unit;
The communication relay device stores at least the contact information, the reception time, and the reception position information from the communication device in the storage unit, and from the communication device when contact with the contact terminal is impossible When the information on the contact is received, the contents stored in the storage means are transmitted to the contact terminal after the contact with the contact terminal becomes possible. 19. The notification method according to claim 18, wherein the communication device transmits the contact information by the short-range communication when a predetermined operation set in advance is executed. 20. The notification method according to claim 18 or 19, wherein at least one of infrared communication, Bluetooth (registered trademark) communication, and wireless LAN (Local Area Network) communication is used as the short-range communication. The notification method according to any one of claims 18 to 20, wherein the communication device stores information of a communication relay device that has received the contact information in a storage unit. The notification method according to any one of claims 18 to 21, wherein at least one of a mobile phone network and an Internet network is used for communication between the communication relay device and the contact terminal. The notification method according to claim 22, wherein the communication relay device is an information processing device having a communication function with at least one of the mobile phone network and the Internet network. The information processing apparatus is at least one of a mobile phone, a PHS (Personal Handy-phone System), a PDA (Personal Digital Assistant), and a base station of the mobile phone network. The reporting method described. The notification method according to any one of claims 18 to 24, wherein the communication device transmits information indicating an emergency in the short-range communication. The notification method according to any one of claims 18 to 24, wherein the communication device transmits a signal indicating an emergency in the short-range communication. 27. The notification method according to claim 26, wherein the communication relay device converts the signal indicating the emergency into a message indicating the emergency. The notification method according to any one of claims 18 to 27, wherein the communication device holds in advance at least a telephone number and an e-mail address of the contact terminal as contact information.

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