JP4505232B2 - Transaction mediation system and transaction mediation method - Google Patents

Description

  In the present invention, when a customer purchases a product from a contractor or receives a service, a transaction broker enters between the customer and the contractor providing the product or service, and performs a contract procedure, an order procedure or a settlement procedure. The present invention relates to a transaction brokerage system that performs agency and brokerage, a transaction brokerage method, and a program.

In general, when a user who has received a public service such as electricity, gas, water and sewage pays a public fee, the user must pay the fee at a certain frequency for each business provider who provides the public service. In order to reduce this complexity, in the “charge collection system for electric power, gas, water, etc.” described in Patent Document 1, the charge collection agency is provided with a power meter and a gas meter through an indoor aggregation terminal device provided for each user. In addition, a system has been proposed in which a fee to be collected is calculated based on usage data obtained by metering a water meter or the like, and a public fee is collected on behalf of the meter. In addition, in the “fee payment method and fee payment system” described in Patent Document 2, there is a method and system for sending fee payment information to a mobile terminal of a customer when a due date is approaching in order to eliminate inconvenience due to a paper bill. Proposed.
JP 2001-290868 A JP 2002-7922 A

  By the way, when a transaction broker enters between a customer who sells products or provides services (hereinafter simply referred to as a vendor) and a customer and handles contracts, orders, or fee collection, the broker handles the transaction. If a product or service mediates transactions other than public services, including services such as nursing care and travel, and private goods such as buying and selling general products, data management becomes complicated. There is a problem that the cost of service of the transaction broker increases. In addition, there is a problem of how to meet demands for leveling as much as possible of fluctuations in expenses due to purchases of customers' products, especially fluctuations in monthly payments of public charges such as electricity charges, gas charges, and water charges. Furthermore, when considering environmental protection by saving resources, there is a problem that the conventional technology is insufficient to encourage customers to save electricity and gas.

  In view of the above problems, the present invention can efficiently manage transaction data, level out fluctuations in expenses for each period, provide incentives for saving resources, and allow contractors to predict future orders. It is an object of the present invention to provide a transaction brokerage system, a transaction brokerage method, and a program that are advantageous to customers, traders, and trade brokers.

In order to achieve the above object, a transaction intermediary system according to the first invention is connected to a customer terminal and a supplier server via a communication network, receives order information of goods or services sent from the customer terminal, A transaction brokerage system that outputs ordering instruction information to a customer information registration means for registering customer information including customer identification information and receiving order information of goods or services sent from a customer terminal. Transaction information setting means for registering order information in the transaction information database, ordering means for outputting order instruction information to a supplier related to the order based on the order information registered in the transaction information database, and order instruction information Transaction information update means for storing purchase record information in a transaction information database based on the provision of merchant products or services by It is characterized in that a payment means for executing the payment process to the skilled in the art based on the input record information.

In the first invention, the order information is received and stored from the customer's terminal, and the order information is aggregated and arranged to give an ordering instruction to the contractor. Update. A fee for the product or service is paid to the trader from the transaction broker by electronic settlement at a predetermined time.

  Here, the “ordering instruction” is an instruction based on the premise that a service is directly provided to a customer and a product is sent to a customer, and includes a contract procedure if necessary. “Trade” refers to a business that sells products or provides services, and is used separately from transaction brokers. The “order information” means not only the purchase request information of products but also service provision request information. “Purchase record information” is information that a customer has received a product or provided a service, and is not necessarily a condition that a fee has been paid.

Each database described above does not need to be physically separated as long as it can be operated independently in terms of usage, function, or management, and the same storage device may be used.
For example, even if the basic information database and transaction information database are integrated, the basic information of products and services and customer transaction information can be managed individually, or if they can be used independently in function, these are included. is there.

The transaction intermediary system according to the second invention is connected to a customer terminal and a supplier server via a communication network, receives order information of goods or services transmitted from the customer terminal, and outputs ordering instruction information to the supplier. Customer information registration means for registering customer information including customer identification information, and basic information for registering point currency conversion rate information and point information per unit for each product or service in the basic information database. Registration means, point purchase means for storing point information corresponding to the customer's payment amount in the transaction information database based on point purchase request information sent from the customer terminal, and order for goods or services sent from the customer terminal Receive the information and register the order information in the transaction information database. Based on information setting means, ordering means for outputting ordering instruction information to the contractor based on the order information registered in the transaction information database, and provision of merchant products or services by the ordering instruction information Transactions that update the customer's point information stored in the transaction information database using point information per unit for the product or service stored in the basic information database and store purchase record information in the transaction information database It is characterized by comprising information updating means and charge payment means for executing charge payment processing for a contractor based on purchase record information.

In the second invention, a customer purchases a point in advance and receives purchase of goods or provision of service at the point. Order information of goods or services is aggregated and organized by the system, and an ordering instruction is issued to a trader. The point corresponding to the product or service is subtracted from the number of points held by the customer when the merchant ships the product or provides the service. Further, a fee for the product or service is paid from the transaction broker to the dealer by electronic settlement at a predetermined time.

Here, “point” means information having a certain correspondence relationship with the currency value. “Per unit” means a transaction unit with a customer. For example, it means the basic charge for electricity per kWh or contract power.
The quality of the product or service may be selectable, and the points may be changed accordingly.

In the transaction mediation system according to the third invention, the transaction information setting means further stores point information for the product or service ordered by the customer as the order information in the transaction information database, and based on the request from the customer terminal, the basic information Using the point information per unit stored in the database, the point information stored in the transaction information database is converted into a product or service unit and displayed on the customer terminal.

In the third invention, when the customer sets the order information, it is possible to confirm the quantity of the product or service by the point or the unit of the product or service.
Here, “unit of product or service” refers to a transaction unit of product or service.

In the transaction mediation system according to the fourth invention, the transaction information setting means can set the target information sent from the customer terminal, and further calculates the target achievement using at least the target information and the purchase record information, A target achievement level calculation means for storing predetermined point number information in a transaction information database based on the target achievement level is provided.

In the fourth aspect of the invention, the customer can set a saving target value such as the amount of power used, for example, the target achievement is obtained based on the target value and the actual value, and points corresponding to the target achievement are given to the customer. This allows the customer to get an incentive to save resources.

Note that “predetermined point number information is stored in the transaction information database” means not only when the predetermined point number information is stored independently in the database, but also in the number of points on hand of the customer stored in the database. The purpose is to include the case of adding.
Further, the predetermined number of points may vary depending on whether the power is clean energy such as wind power, and may vary depending on the degree of achievement. Further, the points may be set / saved as points that can be used in the future. In this way, customers can handle points as if they were savings or pensions.

In the transaction mediation system according to the fifth aspect of the invention, the transaction information setting means can set reservation information of goods or services, and the ordering means can select the goods or services preferentially reserved according to the degree of achievement of the target. It is characterized by providing.

In the fifth aspect of the invention, for example, it is possible to reserve a limited-edition product or the like so that a product with a high degree of target achievement can receive the product preferentially. As a result, the customer's awareness of achievement of the goal can be enhanced.

The transaction brokerage system according to the sixth aspect of the present invention provides a data input means for inputting consumption data of a customer's goods or services and a customer when a predetermined ratio is reached with respect to target information stored in a transaction information database. And monitoring means for transmitting alarm information.

In the sixth aspect of the invention, consumption data such as the amount of electricity used is input, and alarm information is transmitted when the customer approaches the target value set by the customer to alert the customer.

In the transaction brokerage system according to the seventh invention, the ordering means calculates the predicted consumption and the predicted minimum consumption for each time unit in a predetermined period, and the calculation result is a fixed area, a definite variation area, an uncertain variation area. It is characterized by selecting a contractor for each category and outputting ordering instruction information.

In the seventh invention, the consumption amount and the minimum consumption amount of the goods or services are predicted and calculated, and an order is placed from the result to the optimum supplier for each area.
Here, “consumption” means not only the consumption of resources such as energy but also the purchase quantity of products and the number of times of receiving services.

In the transaction brokerage system according to the eighth invention, the ordering means further calculates a correction coefficient for each product or service based on the order information of the customer's product or service and the purchase record information, and uses the correction coefficient. The order quantity is obtained, and order instruction information including the order quantity is output.

In the eighth aspect of the invention, after an order for a product or the like, the ratio of cancellation on the way due to the customer's convenience or abnormal weather is obtained for each product and the amount to be ordered is determined.
Note that this correction coefficient may be used when calculating the minimum consumption amount.

In the transaction mediation system according to the ninth aspect of the present invention, the transaction information database further includes an area in which the identification information of the product or service to be continued and the order information are stored in association with each other, and the product or service to be traded each time. A record including identification information and order information has an area stored by being linked with address information in which the record is stored.

In the ninth invention, data such as continuous transaction products that are assumed to be used continuously such as electricity, gas, and water are created in a fixed area, and data such as transaction products such as travel and gifts are Create it in a so-called variable area and link it like a chain. In addition, you may provide aggregation information, such as transaction goods, in a fixed area | region each time. As a result, even if the transaction volume of transaction products increases each time, it is possible to suppress the expansion of the size of the database. On the other hand, since the data can be searched quickly, transaction information can be presented to the customer. Can be done quickly.
Here, the fluctuation area means an area where the total size of data related to the customer changes when viewed from a certain customer, and the total size of the area does not necessarily change.

A transaction mediation method according to a tenth invention is a transaction mediation method for receiving order information for a product or service from a customer using a computer and issuing an ordering instruction to a trader, wherein the customer information includes customer identification information. Storing point conversion rate information and point information per unit for each product or service, and storing point information corresponding to the customer's payment amount based on the customer's point purchase request, , Storing the order information of the customer's goods or services, issuing an ordering instruction to the supplier concerning the order based on the stored order information, and providing the goods or services of the supplier by the ordering instructions Based on the stored point information per unit for that product or service And storing the purchase record information updates the point information of the customer you are, characterized in that it comprises a step of executing the payment process to the skilled in the art based on the purchase record information.

A transaction mediation method according to an eleventh aspect of the present invention is the step of storing point information for a product or service ordered by a customer as order information, and the stored customer order using the stored point information per unit. Converting point information for the product or service to be converted into a unit of the product or service.

The transaction intermediation method according to the twelfth aspect of the present invention further includes a step of storing target information sent from a customer, obtains a target achievement level using at least the target information and purchase record information, and based on the target achievement level Storing predetermined point number information.

The transaction mediation method according to the thirteenth invention further includes the step of setting reservation information for a product or service, and the step of providing a product or service preferentially reserved according to the degree of achievement of the target. And

The transaction mediation method according to the fourteenth aspect of the present invention further includes a step of inputting consumption data of the customer's goods or services, and a step of sending alarm information to the customer when a predetermined ratio is reached with respect to the target information. It is characterized by including.

A transaction mediation method according to a fifteenth aspect of the present invention is a transaction mediation method for receiving order information on goods or services from a customer and issuing an ordering instruction to a trader using a computer, wherein the customer information includes customer identification information. Storing point conversion rate information and point information per unit for each product or service, and storing point information corresponding to the customer's payment amount based on the customer's point purchase request, , Storing the order information of the customer's product or service, and calculating the predicted consumption and predicted minimum consumption for each time unit in a predetermined period based on the stored order information, and the calculation result is a fixed area. , Dividing into a fixed variation area and an uncertain area, selecting a contractor for each of the sections, and issuing an ordering instruction; The step of updating the customer's point information and storing the purchase result information using the stored point information per unit for the product or service based on the provision of the merchandise or service by the order instruction, and the purchase result And a step of executing a fee payment process for the contractor based on the information.

A transaction mediation method according to a sixteenth aspect of the present invention is a transaction mediation method for receiving order information on goods or services from a customer and issuing an ordering instruction to a trader using a computer, wherein the customer information includes customer identification information. Storing point conversion rate information and point information per unit for each product or service, and storing point information corresponding to the customer's payment amount based on the customer's point purchase request, , Storing the order information of the customer's product or service, calculating the correction coefficient for each product or service based on the order information of the customer's product or service and the purchase record information, and placing an order using the correction coefficient Obtaining a quantity and issuing an ordering instruction including the order quantity, and the merchant's product or service based on the ordering instruction. Update the customer's point information using the stored point information for the product or service based on the provision of the service, store the purchase record information, and And a step of executing a fee payment process.

A program according to a seventeenth aspect of the invention is a transaction brokerage which is connected to a customer terminal and a supplier server via a communication network, receives order information of goods or services transmitted from the customer terminal, and outputs ordering instruction information to the supplier. A system program for registering customer information including customer identification information, a process for registering point currency conversion rate information and point information per unit for each product or service in a basic information database, and a customer terminal Processing for storing point information corresponding to the customer's payment amount in the transaction information database based on the point purchase request information sent from the customer, and receiving the order information of the product or service sent from the customer terminal and receiving the order information In the transaction information database and the transaction information database Based on the recorded order information, a process for outputting ordering instruction information to a supplier related to the order, and the provision of the merchant's goods or services based on the ordering instruction information, the information stored in the basic information database Update the customer's point information stored in the transaction information database using the point information per unit for the product or service, and store the purchase record information in the transaction information database, and the contractor based on the purchase record information The computer is caused to execute processing for paying a fee.

  In the present invention, since the agency of the contract and the brokerage of the transaction for a plurality of products or services are performed by the transaction broker, the customer is freed from the complexity of the fee payment procedure, and the fluctuation of expenses can be leveled. . In addition, the contractor can predict future orders, and can save labor in sales activities, contract procedures, etc., and can reliably collect charges. The transaction intermediary can promote sales by discounting the cost reduction portion.

  Embodiments of the present invention will be described below. FIG. 1 is a functional block diagram of a transaction intermediary system according to a first embodiment of the present invention, a terminal that communicates with this system, and a server. In FIG. 1, the transaction mediation system 1 is connected to a customer terminal 2 and a trader server 3 via a communication network 4. Here, the transaction brokerage system 1 is used by a transaction broker. Further, the supplier server 3 is a terminal device of a supplier that provides services or sells products such as an electric power company, a gas company, a water agency, a care company, a merchandise sales company, or a travel agency, and is usually managed and operated for each trader. Is done. The customer terminal 2 is a terminal device of one or more customers who wish to make a contract or trade with a trader through a trade broker.

  The transaction intermediary system 1 includes a transmission / reception unit 11 for transmitting / receiving data via the communication network 4, a central processing unit 12 for processing data received from the transmission / reception unit 11, a storage unit 13 for storing data, The input unit 14 and the display unit 15 input / output data to / from the central processing unit 12.

  Further, the central processing unit 12 is a transmission / reception processing means (function) 41 that exchanges data with the transmission / reception section 11, an input / output means (function) 42 that exchanges data with the input section 14 or the display section 15, Customer information registration means (function) 43 for registering customer information input via the input unit 14, basic information registration means (function) 44 for registering basic information necessary for transactions, and a point purchase request from a customer are executed. Point purchase means (function) 45, transaction information setting means (function) 46 for registering transaction information, ordering means for outputting instruction information necessary for contract or ordering based on the transaction information registered by the transaction information setting means 46 ( Function) 47, transaction information update means (function) 48 for updating transaction information, and charge payment means (function) 49 for performing charge payment processing for a contractor It is configured.

  The storage unit 13 stores a customer information database (DB) 61 in which information about customers is stored, a basic information database (DB) 62 in which basic information necessary for transactions is stored, and transaction information for each customer. Transaction information database (DB) 63.

  The customer terminal 2 includes a transmission / reception unit 21 for transmitting / receiving data via the communication network 4, a central processing unit 22 for processing data from the transmission / reception unit 21, and data input between the central processing unit 22. It is comprised from the input part 23 and the display part 24 which output.

The trader server 3 includes a transmission / reception unit 31 for transmitting / receiving data via the communication network 4, a central processing unit 32 for processing data from the transmission / reception unit 31, and data input between the central processing unit 32. An input unit 33 and a display unit 34 for outputting, a customer information database (DB) 35 in which customer information is stored, and a product database (DB) 36 in which product or service information is stored.
In the figure, broken arrows in the DBs 61 to 63 indicate directions in which data is copied or moved via any means of the central processing unit 12.

  Next, the flow of transactions between customers, transaction brokers, and traders will be described with reference to FIG. In addition, in the following description, including goods and services, it is called goods etc. or simply goods. Unless otherwise specified, the description of the sale of goods is the same for the provision of services.

  In FIG. 2, the transaction broker first registers basic information such as the type of product and the required number of points in the basic information DB 62. When a customer applies for a transaction brokerage service, the customer's personal information is registered in the customer information DB 61. Then, the catalog information is transmitted to the customer at the request of the customer. This catalog information is created based on the product information registered in the basic information DB 62. The catalog information is generally obtained by a customer accessing information on a product posted on the homepage of a transaction broker using a communication network such as the Internet.

  The customer refers to the catalog information and purchases points from a transaction broker in advance by electronic settlement. Points can be purchased from annual payment, semi-annual payment, monthly payment, and one-time payment. The number of points purchased by the customer is registered in the transaction information DB 63 of the transaction broker. Next, the customer selects a product according to the number of points purchased. The order information of the product selected by the customer is registered in the transaction information DB 63 of the transaction broker and is automatically distributed to each partner of the partner through the Internet. The merchant provides the customer with the product according to the distributed request, and charges the transaction broker for the price. The transaction broker pays the price to each dealer by electronic settlement. Then, the number of points corresponding to the provided product is subtracted from the number of purchase points of the customer stored in the transaction information DB 63. Customers purchase products while confirming the number of points they have on the homepage of the brokerage agent. If the number of points is insufficient, customers can continue to receive this brokerage service by purchasing new points. be able to.

Next, the operation of the transaction mediation system 1 will be described in detail with reference to FIG. 1, FIG. 3, and FIG.
[Basic information registration process]
In the transaction mediation system 1, basic information necessary for the transaction is input via the input unit 14 and registered in the basic information DB 62 of the storage unit 13 by the basic information registration unit 44 through the input / output unit 42. FIG. 3 is a data configuration example of the basic information DB 62. In FIG. 3, since the transaction with the customer is performed by points, the yen conversion rate of points is stored as the point rate. When dealing with foreign traders and customers, the foreign currency exchange rate is also registered. In addition, an identification code is assigned to each item of the product, and the number of points necessary for receiving the product is registered. The data of the basic information DB 62 includes, for example, travel as the product name, A1 as the product identification code, 1000 points / person as the number of points, or electricity as the product name, E1 as the product code, and 10 points / kWh as the number of points. Data is stored. Note that the unit of the number of points may be determined as necessary, for example, every day, every month, every year, every time, or every 10 lots depending on the contents of the product or service. In addition, the basic information DB 62 stores address information (URL: Uniform Resource Locator) of a merchant's homepage, the merchant ID, or the merchant's e-mail address so that detailed product information can be referred to.

[Customer information registration process]
The basic information of the customer is input from the input unit 14 by a new application from the customer, and the information is input to the customer information DB 61 of the storage unit 13 via the input / output unit 42 and the customer information registration unit 43 of the central processing unit 12. Is remembered. FIG. 4 is a diagram showing a data configuration of the customer information DB 61. In FIG. 4, an identification number (ID) is assigned to each customer, and information such as name and address is stored. In addition, a password and an e-mail address are stored if necessary for communication with the customer terminal 2. Further, when the registration in the customer information DB 61 is completed, the customer information registration means 43 secures the customer area in the transaction information DB 63 shown in FIG. 8 and writes the customer ID.

  When the registration process is completed, the customer can obtain information on the products handled by the transaction broker by accessing the home page of the broker through the customer terminal 2. Detailed product information is displayed on the customer terminal 2 by accessing the product DB 36 of the merchant server 3 by the URL stored in the basic information DB 62.

  In the above description, the customer information is input from the input unit 14. However, the customer may input the customer information through the customer terminal 2. In this case, customer information is input through the input unit 23 of the customer terminal 2, converted into a transmission format by the central processing unit 22, and sent to the communication network 4 through the transmission / reception unit 21. In the transaction mediation system 1, this customer information is received via the transmission / reception unit 11, passed to the customer information registration unit 43 through the transmission / reception processing unit 41, and stored in the customer information DB 61.

[Point purchase processing]
The customer purchases necessary points through the point purchase screen on the homepage. FIG. 5 is an example of a point purchase screen. Information input through this screen is received by the transmission / reception unit 11 of the transaction system 1 from the customer terminal 2 via the communication network 4 and is received and processed by the transmission / reception processing means 41 of the central processing unit 12. Then, when the points are displayed on the display unit 15 by the point purchase means 44 and confirmed through the input unit 14, the number of points purchased is written in the transaction information DB 63.

[Transaction information setting process]
Next, the customer selects a desired product and sets a use point on the product selection screen. FIG. 6 is an example of a product selection screen. Information input through this screen is received by the transmission / reception unit 11 of the transaction system 1 from the customer terminal 2 via the communication network 4 and is received and processed by the transmission / reception processing means 41 of the central processing unit 12. Then, the transaction information setting means 46 writes the transaction information DB 63. In this product selection screen, the unit of the product, for example, kWh and the number of points corresponding to the unit are displayed. When either the product unit or the point is input, the other value is automatically displayed with reference to the point number information in the basic information DB 62.

Hereinafter, the processing of the transaction information setting unit 46 will be described with reference to FIGS. 7 and 8.
When the data is received from the transmission / reception processing unit 41, the transaction information setting unit 46 extracts information such as a customer ID, a product identification code, and a usage point from the data (S101). Next, it is determined whether or not the product is a predetermined product (hereinafter referred to as “continuous transaction product”) that is expected to be used in continuous transactions such as electricity, gas, and water (S102). If YES, the setting flag of the product is set ( S103), the number of points used for the product is written in the transaction information DB 63 (S104). In the case of NO, in the first data area (hereinafter referred to as a product record or simply a record) indicated by the start address of the area of a predetermined product (hereinafter referred to as “transaction product”) expected to be traded each time. Access is made (S105). The data stored in the next address field of the product record is extracted (S106), and it is determined whether or not it is an end code (S107). If it is not the end code, that is, if the address information is set, Further, the product record at the next address is accessed (S108). In this way, the product records are sequentially accessed, and when the end code is set in the next address field, the product identification code, the setting flag, and the use point are set in the product record (S109). In addition, a set flag for the transaction product is set each time in the fixed area (S110), and the use point number of the product record is added to the total use point number of the transaction product each time (S111). Then, it is determined whether or not the area of the next product record can be secured (S112). If the area cannot be secured, an error message is output and the process ends (S113). When the area of the next product record can be secured, the address of that area is written in the next address field (S114). The above processing is repeatedly executed for all input products (S115).

  FIG. 8 is a configuration example of the transaction information DB 63. First, a fixed area is taken for each customer, customer ID, number of points on hand, continuing transaction product information, predetermined information on each transaction product, total points used, and remaining points obtained by subtracting the total points used Number is stored. In addition, each piece of information on the traded product is taken in the variable area, and stores a product identification code, a setting flag, the number of points used, and an address (next address) where the next product information is stored. In addition, as continuous transaction product information, each information of a product identification code, a setting flag, an end flag, and the number of used points is stored. The end flag is set when a transaction end request is received from the customer, whereby the contract cancellation procedure is executed.

  Predetermined information related to the transaction product in the fixed area includes the first address (start address) where the transaction product information is stored and the setting flag (by setting the set address of any of the transaction products each time multiple items are set) Each set), each piece of information on the total number of points used for the transaction product is stored.

  In the transaction information DB 63, for example, information other than the above-described information such as travel time information and contract power information is stored as necessary. Moreover, you may provide the area which preserve | saves the total number of records of the goods of a fluctuation | variation area as predetermined information regarding transaction goods for every fixed area.

[Order processing]
Next, the operation of the ordering unit 47 will be described with reference to FIG.
When the ordering means 47 is activated, it first searches for the setting flag of the continuous transaction product in the fixed area of the transaction information DB 63 (S201). If the setting flag is set (S202), the product identification code The number of used points and the customer ID are extracted and stored in a buffer (S203). This process is repeated for all continuous transaction products in the fixed area (S204, S205). Next, the setting flag of the transaction product area is searched every time in the fixed area (S206). If the setting flag is not set (S207), the next customer data processing (S216) described later or the data in the buffer is stored. Classification processing is performed (S217). If the setting flag is set, the product record at the start address is accessed (S208), and the setting flag is searched (S209). If the setting flag is set (S210), the product identification code, the number of points used and the customer ID are extracted and stored in the buffer (S211). Then, the data in the next address field of the product record is extracted (S212), and it is determined whether or not it is an end code (S213). If it is not the end code, the next product record is accessed (S214). Similarly, processing such as retrieval of a setting flag is performed. The above series of processing is repeated for all customer data (S215, S216). When the processing is completed for all customers, the data in the buffer is classified by product identification code (S217). For example, as shown in FIG. 10, a list of product identification codes is created, and the customer ID and the number of points used are stored by detecting the setting flag. There is a method of calculating the order quantity from the point number information of the product in the basic information DB 62 after the extraction is completed.

When the classification is completed, it is determined whether or not a contract is necessary (S218). If necessary, contract information is created (S219). Then, with reference to the basic information DB 62, the trader ID for the product identification code is extracted, ordering instruction information is created for each trader (S220), and the ordering instruction is output to the trader server 3 (S221).
As ordering instruction information, a product is specified by a product identification code, and for customer information, information necessary for ordering is extracted from information stored in the customer information DB 61 based on the customer ID, and the order quantity is a used point Is calculated from In addition, necessary information such as the provision date of the product is included. The customer information can be stored in advance in the customer information DB 35 of the supplier server 3 and ordered by the customer ID.

  When the order is completed, the setting flag is reset (S222). For each transaction product, the setting flag in the variable area is reset, and when the order for all the products to be traded is completed, the setting flag for the transaction product in the fixed area is also reset.

  In order to simplify the process of resetting the setting flag, it may be reset when extracting the product identification code in which the setting flag is set. Further, instead of setting and resetting the setting flag, it is also possible to manage with order time information and order time information.

  Note that when it is detected that the end flag has been set for a product subject to continued transaction, a procedure for stopping the transaction of the product (including a contract cancellation procedure if necessary) is performed.

  This ordering means is activated periodically, but may be activated at a timing when a setting flag is set for a specific code by a product identification code. Also, the end code is activated at the set timing.

[Transaction information update processing]
The transaction information update means 48 is periodically activated, such as at the end of each period. For each transaction product, the ordered product, that is, the product whose setting flag is reset, is displayed in the order history list of the transaction information DB 63. Transfer the transaction information (product identification code and number of points used) and save it as purchase record information. Also, remove the link to the product record. Along with this, the total number of points used for the transaction product is reset or updated each time. Next, the merchandise record that has been unlinked is cleared, and an end code is written in the next address field as an initial value. In addition, for continued transaction products, points used for a predetermined period are stored as purchase record information.

[Payment processing]
Based on the purchase record information stored in the transaction information DB 63, a fee payment procedure is executed by electronic settlement. The start timing is determined by an agreement with a supplier.

According to the present embodiment, since a transaction broker performs a plurality of products or services, the customer's product or service purchase procedure can be unified and labor-saving. Furthermore, when a customer purchases points, he / she chooses monthly payments, purchases points for a fixed amount every month, and makes public purchases and purchases of other products from that point. Etc. can be leveled out.
Each contractor can save labor in sales activities and contract procedures, and can reliably collect fees.
Further, sales can be promoted by discounting the cost reduction portion.
In addition, if the product points are fixed in the future and the amount of each point is made variable, the customer can clearly grasp the contents and scale of services and products that can be received in the future by accumulating points. it can. Moreover, even when dealing with products from overseas suppliers or providing services to overseas customers, it can be managed in a centralized manner.

  In the present embodiment, the structure of the transaction information DB 63 is divided into continuous transaction products and transaction products each time, and detailed information on the transaction products is linked sequentially by chain, so efficient use of memory Is possible. Furthermore, since the total points of the transaction products are stored in the continuous transaction product area each time, the usage points can be calculated quickly and the display speed on the customer terminal is also increased. Also, when fixed area information is displayed on the consolidated screen, if you prepare individual information for each transaction product, the display speed will be faster the next time you display the individual information, and you will respond quickly to customer requests be able to. In particular, when the customer terminal is a portable terminal, it is effective because the size of the display screen is generally small.

Next, a second embodiment will be described. FIG. 11 is a functional block diagram of a transaction mediation system according to the second embodiment of the present invention, and a terminal and a server that communicate with this system. The difference from FIG. 1 is that data input means 50 for inputting customer consumption data to the central processing unit 12, target achievement degree calculation means 51 for calculating the target achievement degree, and monitoring for monitoring the customer achievement degree. On the other hand, a target value setting function or the like is added in place of the transaction information setting means 46 to form a transaction information setting means 46a, and a predictive ordering function is added in place of the ordering means 47 to place an ordering means. 47a.
Since others are the same as those in FIG. 1, the same elements are denoted by the same reference numerals and description thereof is omitted.

[Target value setting process]
The customer inputs and sets a target value (saving target) on the product selection screen shown in FIG. If past performance values are displayed together, it becomes a reference when inputting a target value, and input mistakes are eliminated.
This target value information is sent from the customer terminal 2 to the transaction mediation system 1 via the communication network 4, and is stored as a target point in the transaction information DB 63 shown in FIG. 13 by the transaction information setting means 46a.

[Monitoring of target achievement]
The consumption amount of the customer's product is received and processed by the transmission / reception unit 11 and the transmission / reception processing means 41 via the communication network 4 from a remote meter-reading device (not shown) provided on the customer side, and passed to the data input means 50. It is. As the consumption of the product, for example, the power consumption is sequentially input by the remote meter-reading device for the power consumption. This consumption data is attached with customer identification information and product identification information, converted by the data input means 50 from the unit of the product into points, and the corresponding customer and product area in the transaction information DB 63 shown in FIG. Currently entered as consumption points.

Next, the target achievement level calculation means 51 is periodically started, obtains the ratio between the target point set by the customer and the current consumption point, and stores it in the target achievement level area. Then, at a predetermined time, for example, at the end of the month, the number of points corresponding to the degree of achievement is written as a generated point. This point may be added to the hand-held point. This occurrence point has a meaning as a reward for achieving the goal for the customer.
When the current consumption point reaches a predetermined percentage of the target point, for example, 80%, the monitoring unit 52 sends an e-mail to the customer to call attention.

[Predictive order processing]
Next, the operation of the ordering unit 47a will be described with reference to FIG. When the ordering unit 47a is activated through the input unit 14 or periodically, first, the ordering prediction amount is calculated for each product (S301). A curve C in FIG. 15 is a consumption amount prediction graph drawn based on customer order information. Note that the curve C may be decisive in consideration of past results, for example, consumption in the same period of the previous year. Next, the ordering unit 47a calculates a curve B that is the predicted minimum consumption (S302). For example, in terms of power consumption, this is the minimum consumption determined in consideration of a decrease in consumption due to abnormal weather or the like. The predicted minimum consumption amount may be provided in the table as a correction coefficient based on past results (prediction and actual deviation). Next, the ordering means extracts the minimum value of the predicted minimum consumption during the predetermined period (S303). A straight line A in FIG. 15 is a straight line drawn in parallel to the time axis from the minimum value of the curve B in a predetermined period (contract period). A region below the straight line A is a region X, a region between the straight line A and the curve B is a region Y, and a region between the curve B and the curve C is a region Z.

When the area is determined in this manner, the area X is a fixed area where a certain amount of consumption is expected to be surely ensured in a predetermined period, and the area Y is consumed in a predetermined period, but the manner of the change is fixed. The definite variation region, region Z, is an uncertain variation region in which the variation in consumption is uncertain during a predetermined period.
It should be noted that, in advance, a contractor in this area selects and registers a contractor that is optimal in terms of fee, delivery date, quality, and the like. FIG. 16 is a table in which the IDs of the optimum traders in the areas X, Y, and Z are registered for the product identification code E1 registered in the basic information DB 62. In this figure, alternatives are also registered.

Then, the total order quantity is divided for each area, and the order quantity of each area is calculated (S304). Next, the orderer ID of each area is extracted based on the table shown in FIG. (S305), specify the quantity to each supplier and place an order (S306).
For example, in the case of electricity, a power seller that can always supply cheaply if the amount of power generation is constant, a power seller that can supply cheaply if planned fluctuations, and a power seller that can supply cheapest in an uncertain area (quantity-based system). Register suppliers and contract with them.

  In the above description, the consumption amount prediction graph is divided into three regions and each is ordered from an optimal supplier. However, it is also possible to place an order in two regions. For example, the region X and the region Y can be collectively set as a fixed region in which the consumption amount is fixed, or the region Z and the region Y can be collectively put into a variable region in which the consumption amount fluctuates, and an order can be placed with an optimal supplier in that region. Is possible.

  According to the present embodiment, since the customer can set the target value by himself / herself, and the point according to the progress monitoring and the target achievement level is given to the customer, the customer's willingness to achieve the target is improved. In particular, if a saving target is set for resource energy consumption, it can contribute to the protection of the global environment. In addition, since the customer orders are placed in the above-described areas based on the predicted consumption, the transaction intermediaries can obtain profits by dealing with the optimum dealers in the respective areas. Furthermore, since the trader can provide products and services specialized in his / her specialty area, business efficiency is improved and profits are increased.

  Next, an embodiment of the present invention combined with a leasing company will be described. FIG. 17 is an explanatory diagram outlining the present embodiment. In this figure, the business owner is a contractor who designs and constructs equipment such as air conditioners and substation equipment, and provides maintenance services, and installs air conditioning equipment and supplies heat to customers such as schools. ing. The school receives heat necessary for air-conditioning from the contractor and pays air-conditioning service costs. At this time, on the customer side, if the air-conditioning service cost becomes a fixed amount every month, it is easy to make a budget plan and the burden of management labor is reduced. On the other hand, as a business owner, he / she pays a large amount of money for the installation of air-conditioning equipment, and it is a condition that it is easy to provide a flat-rate service to customers by eliminating this burden early. For this reason, in this embodiment, as shown in FIG. 17, facilities such as air conditioning and power reception / transformation are once sold from a business owner to a leasing company, and the facilities are leased (sub-lease).

  In this form, the transaction brokerage system shown in FIG. 11 is provided on the business owner side that provides facilities and services. Further, the supplier server 3 is provided in the leasing company, and the customer terminal 2 is provided on the customer side who receives the air conditioning service.

  In this configuration, the flow of transactions among customers, business owners, and leasing companies will be described with reference to FIG. In the following description, a charge based on a flat rate system for air conditioning service costs is referred to as an air conditioning batch service charge.

  First, the business owner registers the basic information of facilities / services from the input unit 14 of the transaction mediation system 1 (S401). This basic information is stored in the basic information DB 62. Next, the customer requests specifications of equipment and services (hereinafter, equipment specifications, etc.) (S402). With this request, customer information is stored in the customer information DB 61 of the transaction mediation system 1 (S403). At this time, in FIG. 11, the customer information is input from the input unit 14, but may be directly performed from the customer terminal 2 via the communication network 4. It is also possible to register customer information prior to requesting equipment.

When the customer information is registered, the facility specifications and the like are transmitted (S404). Note that step S404 can be executed by other means such as mail if necessary.
Next, the customer makes a facility introduction request (S405). Necessary contracts are also signed at this time, and this information is stored in the transaction information DB 63 of the transaction mediation system 1 (S406). Next, the business owner manufactures and installs the air conditioning equipment (S407), and provides the customer with the air conditioning service (S408). Thereafter, the customer is billed for the price (S409), and the customer pays the billed price (S410).

  At this time, it is advisable to set the monthly air-conditioning collective service charge as a basic charge and a pay-as-you-go charge. Here, the basic charge is calculated by dividing fixed costs such as depreciation, tax and public dues, maintenance and management expenses, personnel expenses, personal property insurance, and interest rates, and is equally distributed over the contract period (usually 6 to 13 years). To collect. On the other hand, the metered rate is, for example, an electricity rate used for air conditioning, and an excess or deficiency generated by the end of the fiscal year is corrected in the next year.

  On the other hand, the business owner sells the air conditioning equipment to the leasing company (S411), and the leasing company purchases the equipment from the business owner (S412), and pays the price (S414). In addition, the procedure of step S411 to step S414 may exist before step S408.

  The transaction intermediary system 1 performs a profit calculation by subtracting the cost required for the production / installation of equipment from the profit on sale of the equipment (S413). The lease company charges the lease fee to the business owner (S415), and the business owner pays the fee to the lease company (S416).

  Then, as the number of points used by the customer, the price in step S410 and the point calculated in step S413 are added to the transaction information DB 63, and the charge in step S416 is subtracted from the transaction information DB 63 (S417). Further, although not shown, a basic charge is subtracted monthly from a metered charge such as an electricity bill. In addition, you may make it omit the point addition by the profit of sale by profit calculation (S413).

  In the stage of step 408, the order value is set based on the target value setting for saving electricity charges and the like described in the second embodiment, the target achievement level monitoring process on the business owner side, and the demand forecast for energy consumption. By performing the processing, energy resources and cost can be saved. In addition, customers can be given incentives to save resources.

  Next, another embodiment in the form of FIG. 17 will be described. In this embodiment, the transaction brokerage system 1 is provided on the leasing company side, and the trader server 3 is provided on the business owner side.

The flow of transactions among customers, leasing companies, and business owners in this configuration will be described with reference to FIG.
First, a leasing company that is a transaction broker registers basic information on facilities and services (S501). Next, the customer requests equipment specifications and the like (S502). Along with this request, customer information is stored in the customer information DB 61 of the transaction mediation system 1 (S503). On the other hand, the business owner is also registered in the customer information DB 61 as a customer of a transaction broker (lease company) (S504).

  In response to a request from the customer for equipment specifications, the equipment specifications are transmitted from the transaction intermediary system 1 to the customer terminal 2 (S505). The customer makes a facility introduction request based on the transmitted facility specifications and concludes the necessary contract (S506). These pieces of information are stored in the transaction information DB 63 of the transaction mediation system 1 (S507), and the business owner starts providing services to the customer (S508). Thereafter, the leasing company bills the customer for the air conditioning batch service fee (S509). The customer who has received the fee payment pays the fee (S510), and adds the fee to the customer point in the transaction information DB 63 (S511).

  On the other hand, the business owner sells the equipment to the leasing company (S512), and the leasing company which received the sale of the equipment pays the equipment price (S513).

  In addition, the leasing company leases equipment to the business owner (S514), and bills the business owner for the lease fee (S515). The business owner who received the request pays the fee to the leasing company (S516). The procedure from step S515 to step 516 may be before step S508.

In step S518, the leasing company that has received the bill from the business owner subtracts the customer points in the transaction information DB 63 in step S511 and adds the business owner points. Further, the equipment fee in step S513 is subtracted from the business owner point in the transaction information DB 63, while the payment of the fee to the leasing company is added (S517).
According to this embodiment, a leasing company that is a transaction broker can manage both customers and business owners as customers of a transaction broker, and it is possible to level out the expenses of both.

It is a functional block diagram of the transaction mediation system concerning a 1st embodiment of the present invention. It is explanatory drawing of the transaction mediation procedure of the 1st Embodiment of this invention. It is explanatory drawing of the data structure of basic information DB of FIG. It is explanatory drawing of the data structure of customer information DB of FIG. It is an example of the point purchase screen displayed on the customer terminal of FIG. It is an example of the screen of selection of the goods or service displayed on the customer terminal of FIG. It is a flowchart of the process sequence of the transaction information setting means of FIG. It is explanatory drawing of the data structure of transaction information DB of FIG. It is a flowchart of the process sequence of the order means of FIG. It is an ordering information table preserve | saved at transaction information DB of FIG. It is a functional block diagram of the transaction mediation system concerning the 2nd Embodiment of this invention. 12 is a screen example for selecting a product or service displayed on the customer terminal in FIG. 11. It is explanatory drawing of the data structure of transaction information DB of FIG. It is a flowchart of the process sequence of the order means of FIG. It is explanatory drawing of the order area calculated by the order means of FIG. 12 is a table in which an orderer ID is stored for each area stored in the basic information DB of FIG. It is explanatory drawing of the outline | summary of the 1st and 2nd Example of this invention. It is explanatory drawing of the transaction mediation procedure of 1st Example of this invention. It is explanatory drawing of the transaction mediation procedure of 2nd Example of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Transaction mediation system 2 Customer terminal 3 Trader server 4 Communication network 11, 21, 31 Transmission / reception part 12, 22, 32 Central processing part 13 Storage part 14, 23, 33 Input part 15, 24, 34 Display part 35 Customer information DB
36 Product DB
41 transmission / reception processing means 42 input / output means 43 customer information registration means 44 basic information registration means 45 point purchase means 46 transaction information setting means 47 ordering means,
48 Transaction information update means 49 Charge payment means 50 Data input means 51 Target achievement calculation means 52 Monitoring means 61 Customer information DB
62 Basic information DB
63 Transaction Information DB

Claims (8)

A transaction intermediary system that is connected to a customer terminal and a supplier server via a communication network, receives order information of products (including services) transmitted from the customer terminal, and outputs order instruction information to the supplier. ,
A variable area in which a record including an identification code of a product to be traded for each customer (hereinafter referred to as a trade product) and a use point is linked and stored with address information stored in the record, and continued A transaction information database having a fixed area in which an identification code of a product to be traded (hereinafter referred to as a continuation trade product) and a use point are stored in association with each other and a total value of use points in the variable area is stored; ,
A basic information database for storing product identification codes and merchant identification information in association with each other;
Customer information registration means for registering customer information including customer identification information;
Basic information registration means for registering point currency conversion rate information and point information per unit for each product in the basic information database;
Point purchase means for storing in the transaction information database point information corresponding to a customer's payment amount based on point purchase request information sent from a customer terminal;
Receives the order information of the product sent from the customer terminal, and in the case of continuous transaction product, sets the setting flag of the product stored in the fixed area of the transaction information database and writes the usage point of the product In the case of a transaction product each time, a record stored in the variable area is accessed based on the start address of the transaction product in the fixed area, and an end code is set in the next address field of the record. And the product identification code, setting flag, and point of use are set in the record, while the transaction product setting flag is set for each fixed area, and the next product record secured in the variable area Transaction information setting means for writing an address in a next address field in which the end code is set;
Search the setting flag of the continuous transaction product in the fixed area of the transaction information database, and if the setting flag is set, extract the identification code and use point of the product and save it in the buffer, When the setting flag of the transaction product area is searched and the setting flag is set, the record in the variable area is accessed, the record in which the setting flag is set is detected, and the identification code and use of the product are detected. The points are extracted and stored in the buffer, while the setting flag of the transaction product area is searched every time in the fixed area. If the setting flag is not set , the data in the buffer is immediately classified by the product identification code. Classifying and referring to the basic information database, extracting the merchant identification information for the product identification code, To create a purchase order instruction information each time, the ordering means outputs an order instruction to the company server, the order completion, to reset the setting flag of the ordered item completion of the transaction information database,
Each time the setting flag in the transaction information database is reset, the product identification code and the use point that are the transaction information are moved to the order history list and saved as purchase record information, and the record of the product is stored. Unlink, reset or update the total use point of the traded product each time, clear the unrecorded record and write the end code as the initial value in the next address field, while for the continuous traded product, use the specified period Transaction information updating means for storing points as purchase record information;
A transaction brokerage system, comprising: a fee payment means for executing a fee payment process for a merchant based on the purchase record information. The transaction information setting means stores the point information against the item to the customer's order as an order information to the transaction information database, based on a request from the customer terminal, point information per unit stored in the basic information database brokerage system of claim 1, wherein the to be displayed on the customer terminal, by converting the point information stored in the transaction information database to units of product used. The transaction information setting means makes it possible to set target information sent from a customer terminal, and further calculates a target achievement level using at least the target information and purchase record information, and a predetermined point based on the target achievement level The transaction intermediary system according to claim 1 or 2 , further comprising target achievement degree calculation means for storing numerical information in the transaction information database. 4. The transaction mediation system according to claim 3, wherein the transaction information setting means enables setting of product reservation information, and the ordering means provides a preferentially reserved product according to a target achievement level. . A data input means for inputting consumption data of customer products ,
Monitoring means for transmitting alarm information to a customer when a predetermined ratio is reached with respect to target information stored in the transaction information database;
The transaction mediation system according to claim 3 or 4 , further comprising: The ordering means calculates a predicted consumption amount and a predicted minimum consumption amount for each time unit in a predetermined period, and divides the calculation result into a fixed region, a definite variation region, and an indeterminate variation region. brokerage system according to any one of claims 1 to 5 and outputs the order instruction information selected. The ordering means calculates a correction coefficient for each product based on the order information of the customer's product and purchase record information, obtains an order quantity using the correction coefficient, and outputs order instruction information including the order quantity brokerage system according to any one of claims 1 to 5, characterized in that. For each customer, a record including the identification code of the product (including service) (hereinafter referred to as “transaction product”) and the point of use is linked and stored with the address information stored in the record. A variable area, a fixed area in which an identification code and a use point of a product to be continuously traded (hereinafter referred to as a continuous trade product) are stored in association with each other and a total value of the use points in the variable area is stored. Using a computer system having a transaction information database with a transaction intermediation method for receiving product order information from a customer and issuing an ordering instruction to a merchant,
Storing the product identification code and merchant identification information in association with each other;
Storing customer information including customer identification information;
Storing point currency conversion rate information and point information per unit for each product;
Storing point information corresponding to the customer's payment amount based on the point purchase request information sent from the customer terminal;
Receives the order information of the product sent from the customer terminal, and in the case of continuous transaction product, sets the setting flag of the product stored in the fixed area of the transaction information database and writes the usage point of the product In the case of a transaction product each time, a record stored in the variable area is accessed based on the start address of the transaction product in the fixed area, and an end code is set in the next address field of the record. And the product identification code, setting flag, and point of use are set in the record, while the transaction product setting flag is set for each fixed area, and the next product record secured in the variable area The customer's note is written by writing the address into the next address field where the exit code is set. And storing information,
Search the setting flag of the continuous transaction product in the fixed area of the transaction information database, and if the setting flag is set, extract the identification code and use point of the product and save it in the buffer, When the setting flag of the transaction product area is searched and the setting flag is set, the record in the variable area is accessed, the record in which the setting flag is set is detected, and the identification code and use of the product are detected. While extracting the points and storing them in the buffer, the setting flag of the transaction product area is searched each time in the fixed area. If the setting flag is not set , the data in the buffer is immediately classified by the product identification code. Then, referring to the basic information database, extract the supplier identification information for the product identification code, A step of creating an order instruction information, and outputs the order instruction to the company server, the order completion, resetting the setting flag of the ordered item completion of the transaction information in the database,
Each time the setting flag in the transaction information database is reset, for the transaction product, the product identification code and the use point as the transaction information are transferred to the order history list and saved as purchase record information, and the record of the product is stored. Unlink, reset or update the total use point of the traded product each time, clear the unrecorded record and write the end code as the initial value in the next address field, while for the continuous traded product, use the specified period Saving points as purchase results information;
Executing a fee payment process for a merchant based on the purchase record information;
A transaction brokering method characterized by including:

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