JP4468312B2 - Karaoke guest room system, electronic menu ordering device linked with food and beverage self-order POS system in karaoke gathering stores - Google Patents

Description

  The present invention relates to a karaoke guest room system in which an electronic menu ordering device and a karaoke device are communicatably installed in a karaoke gathering store, and more specifically, for a customer to search for karaoke music and make a music performance reservation. The present invention relates to a karaoke room system in which an electronic menu ordering device having a function as a karaoke remote control device and a function as a terminal of a self-order POS system for a customer to operate to order food and drink and a karaoke device cooperate.

  In a karaoke group store such as a karaoke box, a karaoke apparatus is installed in each of a plurality of guest rooms. A guest can rent a guest room in units of hours and enjoy singing by allowing the karaoke apparatus to freely play karaoke music within the usage time. It is also possible to order food and drink in the guest room. Therefore, a well-known POS system is introduced in the karaoke gathering store.

  POS (point of sales) refers to collecting data (item, quantity, time of sale, etc.) related to sales at the site of sales / payment of merchandise. A general POS system in a restaurant has a computer called an ordering controller that manages sales in the store, a POS terminal that wirelessly transmits information about orders from customers to the ordering controller, and order information input from the POS terminal. The printer includes a printer for printing and transmitting to the kitchen, and a POS-compatible register that performs price calculation and receipt issuance at the checkout.

  When a customer orders food and drink at a karaoke gathering store, the customer calls the store clerk using an interphone or the like in the guest room and tells the store clerk the desired item determined by looking at the menu. The store clerk inputs the ordered item through the POS terminal. As a result, information relating to the customer's order is printed out in the kitchen, and the item to be cooked and the serving destination are notified to the cook and the serving staff. The order information is transmitted to and stored in the ordering controller, and when the customer leaves, a register installed at the front desk counts the food and beverage charges for each room, and the store clerk determines the Charge the customer for the cost of eating and drinking along with the usage fee.

  By the way, recent karaoke apparatuses are provided with a tablet computer (guest room terminal) equipped with a music search function as a remote control device that receives user input by wireless communication. And the function as an electronic menu ordering apparatus was additionally mounted in this guest room terminal, and the customer was able to operate the guest room terminal and order food and drink by himself (refer nonpatent literature 1). Patent Document 1 below describes a technique related to a karaoke centralized management method for linking a guest room terminal and a POS.

A guest room terminal equipped with an electronic menu ordering device function allows selection of food and drink items listed in the menu and presents them to the customer, and gives order information of items designated by the customer to the POS system. According to the POS system (self-order POS system) in which such customers can order food and drink by themselves, customers can order food and drink without having to call the store clerk one by one, and the time to call the store clerk can be reduced. Order opportunities increase. As a result, it can be expected to increase sales related to eating and drinking at karaoke gathering stores.
Japanese Patent Laid-Open No. 2004-334066 XING Inc., “Release“ Order Entry System ”for Karaoke Stores”, [online], [Search December 16, 2005], Internet <URL: http://www.xing.co.jp/news/news051109 .html>

  At the karaoke gathering store, the usage time of each guest room is fixed. The usage fee is charged as a room charge or for each customer. The customer can sing any number of karaoke songs within the usage time if paying the room usage fee. Therefore, the upper limit of the revenue related to the use of guest rooms at a karaoke group store is determined by the number of guest rooms and the business hours of the day. If you want to make more money, you will have to order more food and drink. However, since they eat and drink while karaoke, the number of items ordered within the usage time will not increase dramatically unless the customer has a particular desire to order food and drink.

  The inventors of the present invention have considered that it is necessary to link a desire to sing karaoke with a desire to order food and drink in order to improve profits at a karaoke gathering store. And if it is a guest room terminal equipped with an electronic menu ordering device function, paying attention to the advantage that the operation for using karaoke and the operation for ordering food and drink can be performed with the same hardware, the karaoke device and the guest room terminal are included. The present invention was created by thinking about increasing food and beverage ordering opportunities by linking a guest room computer system (karaoke room system) and POS.

The present invention is specified by the following items (1) to (15).
(1) A karaoke guest room system in which an electronic menu ordering device and a karaoke device are communicably equipped in each guest room of a karaoke group store. (2) The electronic menu ordering device includes a storage means, a display means, and an input means. (3) The storage means stores a menu database and game information. (4) The menu database aggregates item information on food and drink items associated with item IDs. (5) The game information associates the item ID, the music ID, and the charge discount information indicating the discount price of the food and drink according to the singing scoring result. (6) The display means displays the image under the control of the control means. (7) The input means enables operation input by the customer. (8) The control means includes menu processing, transmission processing, performance reservation processing, and fee allocation. To perform the processing (9) the menu processing, operations that (10) transmission process of accepting the order entry to display the respective item information of the menu data base in response to an input, the corresponding to the item information received by the menu processing order entry to output to the POS system (11) game acceptance processing including item ID to be, when the item ID selected input in the menu processing is included in the game information, music ID and rates corresponding to the item ID Displaying a game invitation message based on the discount information (12) The game invitation message indicates that the song with the song ID and the price of the selected item will be discounted if the song is sung and the score is good (13) In the performance reservation process, the music ID is passed to the karaoke device in response to an operation input for consent to the notification of the game invitation message. Knowing (14) The charge discount process POSs the item ID selected in the game reception process and the discount charge information calculated based on the scoring data and the charge discount information when the karaoke device is notified of the scoring data. (15) The karaoke device performs singing scoring result processing when playing the music of the music ID notified by the performance reservation processing from the electronic menu ordering device, and sends the scoring data to the electronic menu ordering device. To notify

The present invention extends to an electronic menu ordering apparatus that constitutes the karaoke room system, and is specified by the following items (21) to (34).
(21) in each room of a karaoke set store comprise a possible (22) storage means is an electronic menu ordering device installed to be capable of communicating with the karaoke apparatus, a display unit, an input unit, and a control unit (23 ) The storage means stores the menu database and game information. (24) The menu database aggregates item information about food and drink items associated with item IDs. (25) The game information includes item IDs. And the music ID and the fee discount information indicating the discount fee of the food and drink corresponding to the singing scoring result are correlated (26) the display means displays the image under the control of the control means (27) The input means (28) The control means performs menu processing, transmission processing, performance reservation processing, and fee discount processing. (29) Menu processing responds to operation input. To accept an order input to display the respective item information of menu database Te (30) transmission processing, outputting the order entry containing the item ID corresponding to the item information received by the menu processing on the POS system (31) In the game reception process, when the item ID selected and input in the menu process is included in the game information, a game invitation message is displayed based on the music ID corresponding to the item ID and the fee discount information. (32) Game invitation The message informs that the song with the song ID and the karaoke singing of the song and the scoring result is good, the price of the selected item will be discounted (33) The performance reservation process is in response to the announcement of the game invitation message Notifying the karaoke device of the song ID in response to the input operation of the approval (34) The fee discount process is performed from the karaoke device. When data is notified, it outputs the item ID selected in the game acceptance processing, a reduced rate information calculated based on the marking data and the discount information to the POS system

  The present inventors have recognized that there is a limit to the profit structure in karaoke collective stores based on guest room rental fees. For this reason, we are trying to improve profitability by developing paid services that accompany karaoke, such as a service that can record singing voices on CDs.

  On the other hand, in view of the fact that most of the sales at karaoke gathering stores are due to the price related to eating and drinking in the guest room, the search for a new service that can directly link the service accompanying karaoke to the increase in food and drink ordering opportunities in the guest room Was. The present invention has been made based on such a background.

  According to the karaoke room system of the present invention, when a customer who visits a karaoke gathering store orders an item of food or drink, game information including a song ID is associated with the item, and the displayed game invitation message is displayed. If the customer approves the performance of the game, the skill of singing is scored when the music is played, and if the score is good, the item fee can be discounted.

  If it is known that food and drink may be discounted by singing karaoke music, the customer will be willing to order food and drink. Therefore, even if the customer is crazy about singing karaoke, the desire to order food and drink does not decline, and the chances for ordering food and drink may increase. This can be expected to improve profits at karaoke collective stores.

  In addition, for example, if the game information includes the song ID of a karaoke song whose original song is a new song or a song that has just been released, the chance that the new song or new song will be sung at karaoke increases, Awareness of the song increases. Therefore, it leads to sales of the original song CD. Therefore, a business model is established in which the record company that wants to increase the sales performance of CDs pays the discount equivalent of the item as advertising expenses. If so, the loss of profit per item due to discount can be compensated.

=== Network configuration in a karaoke group store ===
FIG. 1 shows a network configuration in a karaoke group store (hereinafter referred to as a karaoke store) in which the karaoke room system of the present invention is installed. The karaoke guest room system 1 of this embodiment is a part of a well-known online karaoke system, and the karaoke store 100 includes a karaoke system mainly composed of a LAN 110 that interconnects karaoke devices 2 installed in each guest room 120. Two networks of the well-known POS system 60 responsible for various operations related to food and drink orders coexist. The karaoke system and the POS system 60 are connected via the gateway 50 to enable communication from the karaoke system to the POS system 60. The LAN of each store 100 is connected to a host device 90 managed by a karaoke company via a VPN 80b using the Internet 80a, and the karaoke device 2 receives distribution of karaoke data from the host device 90.

  The guest room terminal 30 attached to the karaoke apparatus 2 is connected to the LAN 110 of the karaoke system via the wireless access point 50 through a wireless LAN interface (IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, etc.) of a predetermined standard installed in the guest room terminal 30. To communicate with the karaoke apparatus 2. The guest room terminal 30 also functions as an electronic menu ordering device, and transmits order information related to food and drink items and charges to the POS system 60 via the LAN 110 and the gateway 50. In the POS system 60, based on the received order information, for example, an item or a guest room at the distribution destination is printed on a printer installed in the kitchen, or output to a POS compatible register at the front of the karaoke store 100. .

=== Basic configuration and operation of karaoke room system ===
The karaoke guest room system 1 according to the present embodiment includes a karaoke device 2 and a guest room terminal 30 installed in each guest room 120. FIG. 2 shows a functional block configuration of the karaoke apparatus 2. Moreover, the external view of the guest room terminal 30 was shown in FIG. The karaoke apparatus 2 has almost the same hardware configuration as a performance terminal of a known communication karaoke system. The central control unit 11 controls each peripheral component unit to control the karaoke device 2, and the hard disk device 12 is the origin of generation of accompaniment music data mainly composed of MIDI data and lyrics images for a large number of karaoke songs. Karaoke data including lyrics rendering data is stored. In addition, table of contents information such as song titles and artist names, video data for a long time in a predetermined format, and script data that defines the video data processing sequence (storage location and processing order of video data to be processed, etc.) are also stored. Has been. The central control unit 11 identifies karaoke data, table of contents information, script data, and the like of each music piece by the music piece ID, and manages this as a karaoke database. Then, the karaoke data is received from the host device 90 connected in a timely manner via the network interface 23, and the contents of the karaoke database are updated.

  The hardware configuration of the guest room terminal 30 attached to the karaoke device 2 is basically the same as that of a known tablet computer having a wireless LAN interface, and is stored in the karaoke device 2 in an external storage such as a built-in hard disk device. The table of contents information similar to the information stored therein, various image information displayed on the touch panel 31, and the like are stored, and the stored information is managed as a music index database. In addition, location information (such as an IP address) about the karaoke apparatus 2 in the same guest room as an operation target such as performance reservation is also stored in the external storage.

  The guest room terminal 30 receives a fragment of the table of contents information as a query through a dialog with the user via the touch panel 31 and takes out the table of contents information of the corresponding karaoke music from the music index database and presents it. When the guest room terminal 30 finally identifies a karaoke song as one song and the user inputs that the song is reserved for performance, the performance reservation command code including the song ID is sent via the wireless LAN interface. And transferred to the karaoke apparatus 2 in the same guest room 120 via the connected LAN 110.

  The central control unit 11 of the karaoke apparatus 2 receives the music ID transmitted from the guest room terminal 30 via the LAN 110 via the network interface 22. Alternatively, the music ID input to the operation panel 14 provided in the karaoke apparatus 2 is received via the operation control unit 13. The received music ID is stored in an internal RAM and managed in a performance processing queue. Then, music IDs are sequentially extracted from the queue, the corresponding karaoke data is read from the hard disk device 12, and the accompaniment music data in the karaoke data is transferred to the synthesizer 18 to generate accompaniment music.

  On the other hand, as for the lyric rendering data, the lyric image in which the portion to be sung is changed in color in synchronization with the accompaniment music is sequentially developed in the video RAM 15 as a bitmap. Also, predetermined moving image data is sequentially transferred to the video control unit 16 in a predetermined order based on the script data, and the background moving image of the lyrics image is decoded.

  The mixing amplifier 19 mixes and amplifies the accompaniment music and the singing voice input to the microphone 21 and outputs the sound from the speaker 20. The video control unit 16 superimposes the lyric image on the decoded moving image and displays it on the display 17.

  Moreover, the karaoke apparatus 2 is provided with the singing scoring function which evaluates the skill of a singing state according to an accompaniment music. And the singing scoring part 23 is provided as hardware for implement | achieving the function. When the central control unit 11 receives a user input indicating that the singing scoring function is used, the central control unit 11 sequentially transfers the music information of the main melody in the karaoke data of the performance music to the singing scoring unit 23. The singing scoring unit 23 samples the singing voice signal input from the microphone 21 and converts it into digital singing voice data, and extracts the singing voice pitch from this singing voice data. Then, the pitch reference value is compared with the singing voice pitch, and the score based on the comparison result is sequentially output for each appropriate section, for example, for each measure. In the present embodiment, the section score of 100 points is output sequentially. When the performance of all the singing parts is finished, such as after the performance is finished, the central control unit 11 totals the section scores that have been sequentially output from the singing scoring unit 23 so far, and the average score (final score) is used as the scoring result. Displayed on the display 17.

=== Electronic Menu Ordering Device ===
As described above, the guest room terminal 30 also functions as an electronic menu ordering device. In the external memory, item information (name, image, price, calories, etc.) about food and drink items that can be ordered is stored as a menu database. The guest room terminal 30 identifies each item by an item ID, and manages the item information (name, image, price, calorie, etc.) associated with each item ID. When a predetermined operation input is received, each item information of the menu database is displayed on the touch panel 31, and an order input of the displayed item can be received. 4 to 7 are schematic screens displayed on the touch panel 31 until the customer orders a certain item. The top screen (130 in FIG. 4, 130) displayed when the guest room terminal 30 is activated has a screen configuration mainly including a button group 131 for performing operations for searching for karaoke music and reserving performances. Then, when the call button 132 of the electronic menu ordering device function on this screen 130 is designated, a top screen (menu top screen: FIGS. 4 and 140) as an electronic menu ordering device is displayed. The menu top screen 140 is provided with buttons (141, 142) for individually searching for items such as drinks and foods. The customer searches for an item to order from the menu top screen 140 as a starting point. Then, an item selection screen (FIG. 6, 150) for selecting a target item is displayed on the touch panel 31. Then, when the number of orders for a specific item from the displayed items is designated from the list down box 151 and the selection button 152 corresponding to the item is designated, an order screen for confirming the selected item and placing an order (FIG. 7). 160) is displayed. The customer confirms the order item and quantity on this screen 160 and makes a final order decision. This screen 160 also has a list down box 161 for designating the quantity, and the quantity can be designated again. If there is no mistake in the order, the “order” button 162 is instructed to confirm the order. When not placing an order, the “Cancel” button 163 is instructed, and the screen is returned to the screen 150 for selecting the previous item.

  When the guest room terminal 30 accepts an instruction operation to the “order” button 162 on the order screen 160, the guest room terminal 30 outputs the corresponding item ID and the quantity thereof and order information including the ID of the guest room terminal 30 to the POS system 60. Based on the received order information, the POS system 60 identifies the orderer and the guest room serving as the customer and the ordered item, and proceeds to processing for subsequent POS operations.

=== Scoring discount game ===
The karaoke guest room system 1 of the present embodiment links the singing scoring function in the karaoke device 2 and the electronic menu ordering device function in the guest room terminal 30 to link singing karaoke music with the customer's desire to order food and drink. Games can be implemented. The content of the game is that when a specific item is ordered, a specific piece of music corresponding to that item is presented, and if the score when the song is sung is greater than or equal to a predetermined score, the charge for that item is discounted. Is. Hereinafter, processing and operation of the karaoke room system 1 associated with the implementation of this game (scoring discount game) will be described.

  In order to execute the scoring discount game, the guest room terminal 30 stores game information in which the item ID, the music ID, and the fee discount information are associated with each other in the external storage. In the present embodiment, the discount price of food and drink corresponding to the singing scoring result is associated as the price discount information. For example, “Discount 10% of the list price when the final score is 80 points or more” “Discount 50 yen uniformly when the final score is 80 points or more” “If the score is 80 points or more and less than 90 points, discount 5% of the list price; 10% discount ”.

  FIG. 8 shows the flow of processing related to the implementation of the scoring discount game and the price discount of items. The guest room terminal 30 displays the item selection screen 150 shown in FIG. 6, and when the customer selects a certain item on the screen 150, if the game information is associated with the item, the room ID corresponds to the item ID. An order screen including game information such as music to be played, fee discount information, and a message to solicit customers to the game is displayed on the touch panel 31 (s1, s2 → s3). FIG. 9 shows an outline of the order screen including the message. In this screen 170, in addition to the information (image, list price, calories, etc.) related to the items displayed on the order screen 160 shown in FIG. If it is OK, a message 172 indicating that the charge for the selected item is discounted and information 173 regarding the charge discount are displayed. Then, in place of the “order” button 162, only a “score discount game” button 174 for instructing to accept the invitation message to the game and an item for ordering an item without participating in the game. A “order without playing a game” button 175 for instructing is displayed. Here, when the customer indicates the “play a scoring discount game” button 174 and accepts the execution of the game, the karaoke device 2 is notified of the song ID of the karaoke song displayed on the order screen 170 including the message. 2 adds a code indicating that it is a target music of the scoring discount game to the music ID and registers it in the performance queue (s4 → s5). At this time, the order information is not notified to the POS system 60 but temporarily stored as a hold. When the “Order Without Game” button 175 is instructed, the order information is immediately notified to the POS system 60 (s4 → s6 → s7). Then, based on the order form method accepted by the POS system 60, the subsequent POS operation is performed (s19, s20).

  When the code of the grading discount game target music is added to the music ID taken out from the queue, the karaoke apparatus 2 activates the singing scoring function and plays the music (s9 → s10, s11). When the music performance is finished, if the music is a game task music, a final score is output, and the final score and the music ID are notified to the guest room terminal 30 as scoring data (s12 → s13 → s14). . The guest room terminal 30 specifies the item ID corresponding to the music ID included in the scoring data notified from the karaoke device 2, and based on the relationship between the final score and the discount included in the game information corresponding to the item ID. The discounted fee for the item is calculated (s15 to s17). Then, the order information is output to the POS system 60 that the corresponding item is ordered at the discounted price, and the subsequent processing is transferred to the POS system 60 (s18 to s20).

It is a network block diagram including the karaoke guest room system in the Example of this invention. It is a functional block diagram of the karaoke apparatus which comprises the said karaoke guest room system. It is an external view of the guest room terminal which comprises the said karaoke guest room system. It is the schematic of the initial screen displayed on the said guest room terminal. It is the schematic of the top screen displayed when the said guest room terminal starts as an electronic menu ordering apparatus. It is the schematic of the item selection screen displayed when the said guest room terminal is functioning as an electronic menu ordering apparatus. It is the schematic of the order screen displayed when the said guest room terminal is functioning as an electronic menu ordering apparatus. It is a flowchart of the process at the time of the said karaoke guest room system implementing a scoring discount game. It is the schematic of the order screen displayed when the said guest room terminal implements the said scoring discount game.

Explanation of symbols

1 Karaoke guest room system 2 Karaoke equipment 30 Guest room terminal 60 POS system

Claims (2)

A karaoke guest room system in which an electronic menu ordering device and a karaoke device are communicably equipped in each guest room of a karaoke group store,
The electronic menu ordering apparatus includes storage means, display means, input means, and control means,
The storage means stores a menu database and game information,
The menu database aggregates item information about food and drink items associated with item IDs,
Game information associates item ID, music ID, and rate discount information indicating a discount rate of food and drink according to the singing scoring result ,
The display means displays an image under the control of the control means,
The input means enables customer operation input,
The control means performs menu processing, transmission processing, performance reservation processing, and fee discount processing,
In the menu process, each item information in the menu database is displayed in response to the operation input, and the order input is accepted.
The transmission process outputs an order input including an item ID corresponding to the item information received in the menu process to the POS system,
When the item ID selected and input in the menu process is included in the game information, the game acceptance process displays a game invitation message based on the music ID corresponding to the item ID and the fee discount information,
The game invitation message informs that the song with the song ID and the price of the selected item will be discounted if the song is sung karaoke and the scoring result is good,
The performance reservation process notifies the karaoke device of the music ID in response to the operation input of the consent to the notification of the game invitation message,
When the grading data is notified from the karaoke device, the fee discount processing outputs the item ID selected in the game reception processing and the discount fee information calculated based on the grading data and fee discount information to the POS system,
A karaoke room system that performs a singing scoring result process when playing a song having a music ID notified by the performance reservation process from the electronic menu ordering apparatus, and notifies the electronic menu ordering apparatus of the scoring data. In each room of the karaoke set shop, there is provided an electronic menu ordering device to be installed to be capable of communicating with karaoke equipment,
A storage unit, a display unit, an input unit, and a control unit;
The storage means stores a menu database and game information,
The menu database aggregates item information about food and drink items associated with item IDs,
Game information associates item ID, music ID, and rate discount information indicating a discount rate of food and drink according to the singing scoring result ,
The display means displays an image under the control of the control means,
The input means enables customer operation input,
The control means performs menu processing , transmission processing, performance reservation processing, and fee discount processing,
In the menu process, each item information in the menu database is displayed in response to the operation input, and the order input is accepted.
The transmission process outputs an order input including an item ID corresponding to the item information received in the menu process to the POS system,
When the item ID selected and input in the menu process is included in the game information, the game acceptance process displays a game invitation message based on the music ID corresponding to the item ID and the fee discount information,
The game invitation message informs that the song with the song ID and the price of the selected item will be discounted if the song is sung karaoke and the scoring result is good,
The performance reservation process notifies the karaoke device of the music ID in response to the operation input of the consent to the notification of the game invitation message,
The fee discount processing is an electronic menu that outputs to the POS system the item ID selected in the game reception processing and the discount fee information calculated based on the scoring data and fee discount information when the karaoke device is notified of the scoring data. Ordering equipment.

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