JP4272658B2 - オペレータ業務支援システムとしてコンピュータを機能させるためのプログラム - Google Patents

オペレータ業務支援システムとしてコンピュータを機能させるためのプログラム Download PDF

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Publication number
JP4272658B2
JP4272658B2 JP2006036852A JP2006036852A JP4272658B2 JP 4272658 B2 JP4272658 B2 JP 4272658B2 JP 2006036852 A JP2006036852 A JP 2006036852A JP 2006036852 A JP2006036852 A JP 2006036852A JP 4272658 B2 JP4272658 B2 JP 4272658B2
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operator
unit
call
keyword
voice
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JP2006285212A (ja
JP2006285212A5 (enExample
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洋明 岩山
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Mitsubishi Electric Information Systems Corp
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Mitsubishi Electric Information Systems Corp
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JP2006036852A 2006-02-14 2006-02-14 オペレータ業務支援システムとしてコンピュータを機能させるためのプログラム Expired - Fee Related JP4272658B2 (ja)

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JP2006036852A JP4272658B2 (ja) 2006-02-14 2006-02-14 オペレータ業務支援システムとしてコンピュータを機能させるためのプログラム

Applications Claiming Priority (1)

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JP2006036852A JP4272658B2 (ja) 2006-02-14 2006-02-14 オペレータ業務支援システムとしてコンピュータを機能させるためのプログラム

Related Parent Applications (1)

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JP2005099439A Division JP3827704B1 (ja) 2005-03-30 2005-03-30 オペレータ業務支援システム

Related Child Applications (1)

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JP2008250595A Division JP4283333B2 (ja) 2008-09-29 2008-09-29 オペレータ業務支援システム

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JP2006285212A JP2006285212A (ja) 2006-10-19
JP2006285212A5 JP2006285212A5 (enExample) 2008-11-20
JP4272658B2 true JP4272658B2 (ja) 2009-06-03

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JP2006036852A Expired - Fee Related JP4272658B2 (ja) 2006-02-14 2006-02-14 オペレータ業務支援システムとしてコンピュータを機能させるためのプログラム

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Families Citing this family (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP4690999B2 (ja) * 2006-11-15 2011-06-01 三菱電機インフォメーションシステムズ株式会社 オペレータ業務支援システム
JP4803070B2 (ja) * 2007-02-26 2011-10-26 沖電気工業株式会社 コールセンタ装置
JP4812029B2 (ja) * 2007-03-16 2011-11-09 富士通株式会社 音声認識システム、および、音声認識プログラム
JP2009157050A (ja) * 2007-12-26 2009-07-16 Hitachi Omron Terminal Solutions Corp 発話検証装置及び発話検証方法
JP4809857B2 (ja) * 2008-03-04 2011-11-09 日本放送協会 関連文書選択出力装置及びそのプログラム
JP5220451B2 (ja) * 2008-03-26 2013-06-26 日本電気株式会社 電話受付システム、電話受付方法、プログラム、及び記録媒体
JP5452407B2 (ja) * 2010-07-30 2014-03-26 株式会社日立製作所 オペレータ入力支援方法及び装置
JP4769904B1 (ja) * 2010-12-06 2011-09-07 用 西村 録音通信システム、録音通信装置、録音通信方法および録音通信プログラム
JP6591217B2 (ja) * 2014-07-16 2019-10-16 パナソニック インテレクチュアル プロパティ コーポレーション オブ アメリカＰａｎａｓｏｎｉｃ Ｉｎｔｅｌｌｅｃｔｕａｌ Ｐｒｏｐｅｒｔｙ Ｃｏｒｐｏｒａｔｉｏｎ ｏｆ Ａｍｅｒｉｃａ 音声認識テキスト化システムの制御方法
US10367855B2 (en) * 2015-01-27 2019-07-30 Tevnos LLC Switch controller for separating multiple portions of call
JP2016171359A (ja) * 2015-03-11 2016-09-23 株式会社日立ハイテクフィールディング コールセンターシステム
CN109410953A (zh) * 2018-12-21 2019-03-01 上海蒂茜科技有限公司 一种多媒体竖式播放系统
JP7579910B1 (ja) * 2023-06-02 2024-11-08 ラディウス株式会社 音声処理装置及び送受話器

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