JP4246480B2 - Handling information providing system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a handling explanation information providing system that provides handling explanation information of a product using a communication means.
[0002]
[Prior art]
Conventionally, every product such as home appliances, personal computers, measuring instruments, medical devices, and the like are packaged with specifications and instruction manuals for each product. For example, in an endoscope, an endoscope main body and an instruction manual are bundled in a dedicated storage case (see, for example, Patent Document 1). Usually, the user reads these instruction manuals in time for the current use, and stores them in a bookshelf after reading. When using a function whose operation method is not known, an operation manual is taken out from the storage location, and the operation method is read and operated.
[0003]
However, as described above, it is necessary to take out the manual from the storage location when using a function created in a booklet that is a form different from the main body of the product and using a function whose operation method is unknown. For this reason, it has been a cumbersome task for the user. In addition, when taking out the manual from the storage location, the taken out manual may be lost. Furthermore, when a corporation or the like purchases many of the same products and the instructions are duplicated, some of the instructions may be disposed of, and thus there is a problem that resources are wasted. Therefore, in recent years, in products having storage means and display means, such as a personal computer, handling instruction information is stored in the storage means, and the handling instruction information is displayed on the display means and provided to the user. (For example, refer to Patent Document 2).
[0004]
[Patent Document 1]
Japanese Patent Application Laid-Open No. 10-229964 (term 3, FIG. 2)
[Patent Document 2]
Japanese Unexamined Patent Publication No. 2000-276534 (4th item, Fig. 1)
[0005]
[Problems to be solved by the invention]
As described above, in a product having a storage unit and a display unit such as a personal computer or a PDA, the handling instruction information can be provided to the user in a form integrated with the product by converting the handling instruction into data. However, in a product that does not have storage means and display means such as an endoscope or an endoscope accessory, it is not possible to provide handling instruction information as described above in the product body. Therefore, when using a function whose operation method is unknown in these products, the user has to perform a complicated work of taking out the manual from the storage destination.
[0006]
In view of the above circumstances, an object of the present invention is to provide a handling explanation information providing system in which an operation of referring to handling explanation information of an endoscope or an endoscope accessory is not complicated for a user.
[0007]
[Means for Solving the Problems]
In order to solve the above-described problem, an instruction information providing system according to an aspect of the present invention includes an electronic endoscope having a receiving unit that receives data from an external device and a storage unit that stores predetermined information. A plurality of processors are provided on the user side to perform signal processing on the obtained image signals and display them on an external monitor. In addition, the handling instruction information providing system includes a user database in which information about the user is stored, and handling instruction information storage means in which handling instruction information of various endoscopes and various endoscope accessories is stored. And a distribution center for delivering a predetermined product to a user. The information center extracts predetermined information from the handling instruction information storage unit based on purchase information regarding a predetermined product purchased by the user, and transmits the extracted information about the user to the distribution center. The information center further extracts information related to the user who transmitted the purchase information from the user database, and transmits predetermined information to all the processors owned by the user who transmitted the purchase information. As described above, when various endoscopes and various endoscope accessories are purchased, the handling instruction information is directly transmitted to a processor having storage means and connected to the endoscope. By this, the user can easily refer to the instruction manual information.
[0008]
Further, in the above-described handling instruction information providing system, the user transmits purchase information to the information center using a terminal.
[0009]
The handling instruction information providing system further includes a transfer center. Then, when the user who owns the processor transfers the fee for purchasing a predetermined product to the transfer center, the information about the extracted user is sent to the distribution center, and all the processors owned by the user who made the transfer are sent to the transfer center. , Transmit predetermined information.
[0010]
Further, in the above instruction manual information providing system, the information stored in the user database includes the user name, address, telephone number, mail address, model number of all processors owned by the user, transmission history for the user, Information including at least one of the processor mail addresses.
[0011]
Further, in the handling information providing system, the user performs signal processing on an image signal obtained from an electronic endoscope having communication means for performing data communication with an external device and storage means for storing predetermined information. And a processor for displaying on an external monitor. The handling instruction information providing system includes a processor database in which information on the processor is stored, and handling instruction information storage means in which handling instruction information of various endoscopes and various endoscope accessories is stored. And a distribution center for delivering a predetermined product to a user who owns the processor. Then, the communication means transmits purchase information for purchasing a predetermined product to the information center. The information center extracts predetermined information from the handling instruction information storage unit based on the received purchase information, and transmits the extracted information about the user to the distribution center. The information center further extracts information related to the user who transmitted the purchase information from the processor database, and transmits predetermined information to all the processors owned by the user who transmitted the purchase information. As described above, when various endoscopes and various endoscope accessories are purchased, the handling instruction information is directly transmitted to a processor having storage means and connected to the endoscope. By this, the user can easily refer to the instruction manual information.
[0012]
The handling instruction information providing system further includes a transfer center. Then, when the user who owns the processor transfers the fee for purchasing the predetermined product to the transfer center, the information about the extracted processor is transmitted to the distribution center, and the predetermined information is transmitted to the processor.
[0013]
Further, in the above instruction information providing system, the information stored in the processor database includes the model number of the processor that transmitted the purchase information, the transmission history for the processor, the mail address of the processor, the user name that owns the processor, the address, and the telephone number. Information including at least one.
[0014]
Further, in the above-described handling instruction information providing system, when the transmission history for the processor is stored on the information center side and the transmission history of the extracted predetermined information is recorded in the transmission history for the processor, the processor stores the transmission history. It is configured not to transmit predetermined information.
[0015]
In the handling instruction information providing system, the storage unit further stores format data used for the observation image to be displayed on the external monitor.
[0016]
Further, in the handling instruction information providing system, the processor further includes display means for displaying predetermined information stored in the storage means.
[0017]
Further, in the above instruction manual information providing system, the processor is configured to display predetermined information stored in the storage unit on the display unit according to the connected endoscope and endoscope accessory. Yes.
[0018]
In the handling instruction information providing system, the predetermined information is handling instruction information of a predetermined product.
[0019]
Further, in the handling instruction information providing system, the predetermined information is information explaining handling of the predetermined product using a moving image.
[0020]
In the handling instruction information providing system, the information center is configured to add handling instruction information of the new product to the handling instruction information storage means when a new product is released.
[0021]
DETAILED DESCRIPTION OF THE INVENTION
FIG. 1 is a block diagram illustrating a configuration of a handling instruction information providing system 500 according to the first embodiment of this invention. In this handling instruction information providing system 500, a medical device manufacturer that provides various endoscopes and accessories for endoscopes uses a communication means to send information on handling instructions of products to a user hospital. Is to provide. In the first embodiment, the system includes a hospital 200 as a user, an information center 300 owned by a medical device manufacturer, and a delivery center 400 owned by a delivery company.
[0022]
As shown in FIG. 1, the hospital 200 has a plurality of processors 100a to 100n. These processors 100 perform predetermined signal processing on image signals obtained from the electronic endoscope, convert the image signals into video signals, and output the video signals to an external monitor connected to the processor 100 main body. It is a device to do. In general, such a processor has an illumination function for illuminating the inside of a body cavity, which is a general-purpose function required for all endoscopes. Moreover, various functions are provided to enable the use of an endoscope having a specific function, such as a pump for enabling the use of an endoscope that requires air supply / water supply. In other words, this processor is a highly versatile device compatible with various endoscopes. Therefore, different endoscopes are connected to a single processor depending on various examination methods and treatment methods.
[0023]
The processor 100a includes a communication unit 110a for data communication with an external device, a memory 120a for storing various information such as examination image information and character information, functions of the endoscope and the processor 100a, and various information. A display unit 130a for displaying is provided. Similarly, the processors 100b to 100n include communication units 110b to 100n, memories 120b to 120n, and display units 130b to 130n, respectively.
[0024]
The hospital 200 includes a terminal 140 connected to a network. The terminal 140 is configured as a desktop personal computer, but may be configured as a portable terminal such as a notebook personal computer or a PDA.
[0025]
The information center 300 includes a communication unit 310 for performing data communication with an external device, a memory 320 storing information related to an endoscope, and a user storing information related to a user (mainly a hospital). A database 330 is provided. The information center 300 is a department in charge of mail order sales of endoscopes and endoscope accessories, which are their products. Therefore, when a user purchases an endoscope-related product from a medical manufacturer having the information center 300, the user contacts the information center 300 to purchase those products.
[0026]
FIG. 2 is a diagram illustrating information stored in the memory 320 included in the information center 300. In the memory 320, product names of all types of endoscopes and endoscope accessories sold by the medical manufacturer and handling instruction information for each product are stored in association with each other. For example, the handling instruction information stored in association with the endoscope A is the endoscope handling instruction A, and the handling instruction information stored in association with the forceps B is the forceps handling instruction B. It has become. That is, in FIG. 2, adjacent product names and handling instruction information are stored in association with each other. The handling instruction information stored in the memory 320 is the same as the specifications and instruction manuals of endoscopes and accessories for endoscopes that have been created in the form of booklets. It was created. In FIG. 2, the memory 320 classifies products such as endoscopes, forceps, and brushes into folders, and stores each instruction information as a file under the folder to which the product corresponds. However, the method for storing these pieces of instruction information is not limited to the form shown in FIG. For example, the product may be stored in units of files without storing and categorizing each folder. In addition, the memory 320 is updated each time a new product is released or the support period of the conventional product ends.
[0027]
FIG. 3 is a diagram illustrating information stored in the user database 330 included in the information center 300. The user database 330 stores information related to users (mainly hospitals) of the medical manufacturers. The information recorded in the user database 330 is, for example, a password, a user name, an address of the user, a telephone number, an e-mail address, and information on a processor owned by the user, as shown in FIG. The password here refers to a personal identification number that is input when the user purchases the medical manufacturer's product using the terminal 140. The processor information here is information in which the model numbers and mail addresses of all the processors owned by the user, the transmission history of the instruction explanation information for the user, and the like are recorded.
[0028]
The distribution center 400 includes a communication unit 410 for performing data communication with an external device. The delivery center 400 is a delivery company in charge of delivery of endoscopes and endoscope accessories sold by the medical manufacturers to users. Therefore, when the delivery center 400 requests delivery of a product from the medical manufacturer to the user, the delivery center 400 delivers the product to the user using a transportation means such as a truck or a cargo ship. In addition, this delivery center 400 is not limited to a delivery company different from a medical manufacturer, For example, you may make it the said medical manufacturer deliver a product directly to a user.
[0029]
FIG. 4 is a flowchart showing the handling instruction information distribution process according to the first embodiment. The hospital 200, which is a user, purchases an endoscope and an endoscope accessory from the medical manufacturer using a terminal 140 that is a desktop personal computer connected to a network. First, the terminal 140 is operated to display a purchase screen for the product of the medical manufacturer on the monitor. This product purchase screen may be created on the medical manufacturer's home page or may be displayed using dedicated program software for purchasing the product. When purchasing a product using a network, such a purchase program requests the user to input a password set by the user in order to ensure the security of the user. That is, when a product is purchased for the first time from the medical manufacturer or when the password is lost (S1: Y), it is necessary to perform user information registration work in S100 described later. If a password has already been acquired because a product was previously purchased from the medical manufacturer (S1: N), the process proceeds to S2.
[0030]
The user browses the product information of endoscopes and endoscope accessories such as the medical manufacturer's website, and selects a product to be purchased by key operation. The product information displayed on the monitor includes, for example, a product name, product appearance, characteristics, specifications, price, availability, delivery date, and the like. When the selection of the product to be purchased is completed, the user clicks the purchase button displayed on the monitor and transmits the purchase information to the information center 300 (S2). In addition, when transmitting purchase information, in order to improve a user's security, you may comprise so that a user may input a password once again.
[0031]
The purchase information transmitted from the hospital 200 using the terminal 140 is received by the communication unit 310 of the information center 300 (S3). At this time, the purchase information to be transmitted is transmitted after being encrypted, and the security of the user is maintained.
[0032]
The information center 300 extracts the information of the user who transmitted the purchase information from the user database 330 based on the information on the transmission destination (S4). In the first embodiment, since the user who transmitted the purchase information is the hospital 200, various information of the hospital 200 as shown in FIG. 3 is extracted from the user database 330 based on the transmission information.
[0033]
The information center 300 opens an account with a predetermined financial institution under the name of the information center 300 or the like. When the user clicks the purchase button displayed on the monitor of the terminal 140 and transmits purchase information to the information center 300, the hospital 200 charges the product to be purchased from the medical manufacturer this time and the account to the account. The transfer guide information for is displayed. Then, the user transfers the charged price to the account specified in the information center 300. The information center 300 confirms whether the user has paid for the product purchased by the user (S5). In the first embodiment, since the user who purchases the product is the hospital 200, the information center 300 confirms whether or not the hospital 200 has transferred the price of the product purchased this time to the account.
[0034]
When payment from the hospital 200 is confirmed in the account (S5: Y), the information center 300 proceeds to S6 which is the next process. In addition, if the payment from the hospital 200 is not confirmed, the information center 300 does not perform the processing after S6 (S5: N). At that time, for example, if the payment from the user is not confirmed even after one week has passed since the information center 300 received the purchase information, the purchase information is deleted and the user's order is canceled. May be created.
[0035]
When the payment from the user is confirmed, the information center 300 transmits the information about the user extracted from the user database 330 in S4 and the information of the product purchased by the user to the delivery center 400 (S6). The user-related information transmitted at this time includes a user name, an address, a telephone number, an e-mail address, and the like that are required when the delivery center 400 delivers the product to the user. The information on products purchased by the user includes the names of all products purchased by the user, the number of purchases for each product, the presence / absence of stock for each product, and the delivery date and time. In the first embodiment, since the user information extracted from the user database 330 is information on the hospital 200, the information center 300 includes the address A and telephone number shown in FIG. Information such as A and mail address A is transmitted to the delivery center 400.
[0036]
When the above-mentioned information is transmitted to the delivery center 400, the information center 300 extracts handling instruction information from the memory 320 based on the purchase information transmitted from the hospital 200 (S7). For example, when the hospital 200 purchases one endoscope A, three endoscopes C, and three forceps C, the handling instruction information extracted from the memory 320 is the endoscope handling instruction A and the endoscope. It becomes a mirror handling instruction C and a forceps handling instruction C.
[0037]
When the handling explanation information is extracted from the memory 320, the information center 300 compares the handling explanation information with the information extracted from the user database 330 in S4. Specifically, the handling instruction information extracted this time is compared with the transmission history of the handling instruction information for the processors 100a to 100n owned by the hospital 200, and the handling instruction information extracted this time is transmitted to the processors 100a to 100n in the past. It is determined whether or not (S8).
[0038]
As a result of the determination, if the handling explanation information extracted this time has been transmitted to the processors 100a to 100n in the past (S8: Y), the handling explanation information is distributed without sending the handling explanation information to the processors 100a to 100n. The process ends.
[0039]
In addition, as a result of the determination, if there is handling instruction information that has not been transmitted to the processors 100a to 100n among the handling instruction information extracted this time (S8: N), the handling instruction information that has not been transmitted is transmitted to the processors 100a to 100n. (S9). For example, when the hospital 200 has purchased the endoscope C in the past, and this time the endoscope A, the endoscope C, and the forceps C are purchased, the handling instructions of the endoscope A and the forceps C are determined according to the determination of S8. Information is transmitted to the hospital 200. As described above, the handling instruction information distribution process of the first embodiment is performed.
[0040]
FIG. 5 is a subroutine showing the user information registration process shown in S100 of FIG. This user information registration process is a process for registering user information as shown in FIG. 3 with the medical manufacturer and obtaining a password to be input at the time of product purchase. That is, when a product is purchased for the first time from the medical manufacturer or when the password is lost, this user information registration process is performed.
[0041]
First, the user proceeds to a user information registration screen according to a purchase program displayed on the monitor of the terminal 140 such as the medical manufacturer's home page. Then, the user's own information such as a user name, an address, a telephone number, a mail address, and a processor as shown in FIG. 3 is input by key operation of the terminal 140 (S101).
[0042]
Next, the user inputs a password necessary for product purchase (S102). The password input at this time is registered as encrypted data so that not only the third party but also the medical manufacturer cannot know.
[0043]
When the user information and password are input and all necessary input items displayed on the user information registration screen are input, the send button can be clicked, and the input information can be transmitted. When the user confirms that there is no error in the input information, the user clicks a transmission button and transmits the input information (S103).
[0044]
The user information transmitted from the hospital 200 using the terminal 140 is received by the communication unit 310 included in the information center 300 (S104). At this time, the purchase information to be transmitted is transmitted after being encrypted, and the security of the user is maintained.
[0045]
When the information center 300 receives new user information from the user, the information center 300 stores the user information in the user database 330 (S105). Then, the user information registration process ends, and the process proceeds to S2 in FIG. 4 to return to the handling instruction information distribution process.
[0046]
The handling instruction information transmitted to each of the processors 100a to 100n by the handling instruction information distribution process is stored in the memories 120a to 120n of the respective processors. The memories 120a to 120n originally store format data used for the observation image displayed on the external monitor. This format data is, for example, character data indicating various parameters. That is, in the first embodiment, various handling instruction information is stored using a memory provided in a conventional processor.
[0047]
When the power of the processor is turned on, an icon or the like indicating a handling instruction is displayed on the display unit. These processors are provided with an operation unit (not shown), and the user operates the operation unit to select the above icons and the like so that the instruction explanation information to be referred to is displayed on the display unit of the processor. Can do. The instruction information displayed at this time can be displayed according to the setting on the processor side according to the product currently connected to the processor. In addition, the handling instruction information may be displayed on a monitor that observes an image in the body cavity connected to the processor, instead of the display unit included in the processor.
[0048]
This instruction manual information is created by digitizing the same contents as the specifications and instruction manuals that were conventionally created in the form of booklets, but in order to facilitate the understanding of the user's operation method, It also includes information on operation explanations using moving images and sounds. Therefore, the user can easily understand the operation method of the endoscope and the endoscope accessory without thoroughly reading the operation explanation text displayed on the screen.
[0049]
FIG. 6 is a block diagram illustrating a configuration of a handling explanation information providing system 500z according to the second embodiment of this invention. In the handling information providing system 500z, the same components as those in the handling information providing system 500 of the first embodiment shown in FIG. 1 are denoted by the same reference numerals, and detailed description thereof is omitted here. In this handling instruction information providing system 500z, a medical device manufacturer that provides various endoscopes and accessories for endoscopes uses a communication means to send information on the handling of products to a hospital that is a user side. Is to provide. In the second embodiment, the system includes a hospital 200z as a user, an information center 300z owned by a medical device manufacturer, and a distribution center 400.
[0050]
The information center 300z includes a communication unit 310, a memory 320, and a processor database 330z that stores information on all processors owned by each user. This information center 300z is a department in charge of mail order sales of endoscopes and endoscope accessories, which are their products. Therefore, when a user purchases an endoscope-related product from a medical manufacturer having the information center 300z, the user contacts the information center 300z to purchase those products.
[0051]
FIG. 7 is a diagram illustrating information stored in the processor database 330z included in the information center 300z. The processor database 330z stores information on all processors owned by each user of the medical manufacturer. The information recorded in the processor database 330z includes, for example, as shown in FIG. 7, a password, a processor model number, a processor mail address, a transmission history of instruction information to the processor, a user name that owns the processor, an address, For example, a telephone number. The password here refers to a personal identification number that is input when the user purchases the medical manufacturer's product using the processor.
[0052]
As shown in FIG. 6, the handling explanation information providing system 500z of the second embodiment is configured such that each of the processors 100a to 100n communicates with the information center 300 and acquires handling explanation information. ing.
[0053]
For example, the user operates the processor 100a to display a purchase screen for the product of the medical manufacturer on the display unit of the processor 100a or a monitor connected to the processor 100a. This product purchase screen is displayed using dedicated program software for purchasing the product. Then, as in the first embodiment, a password required at the time of product purchase is acquired, and the process proceeds to a screen for browsing product information. Then, the user operates an operation unit of the processor 100a (not shown), inputs purchase information, and transmits it to the information center 300z.
[0054]
The information center 300z extracts, from the processor database 330z, information on the processor that transmitted the purchase information based on the transmission destination information. In the second embodiment, since purchase information is transmitted using the processor 100a, various information of the processor 100a as shown in FIG. 7 is extracted from the processor database 330z based on the transmission information.
[0055]
The information center 300z confirms payment from the user as in the first embodiment. When the payment from the user is confirmed, the information center 300z transmits the information about the user extracted from the processor database 330z and the information about the product purchased by the user to the delivery center 400. The user-related information transmitted at this time includes a user name, an address, a telephone number, an e-mail address, and the like that are required when the delivery center 400 delivers the product to the user. The information on products purchased by the user includes the names of all products purchased by the user, the number of purchases for each product, the presence / absence of inventory for each product, the delivery date and time, and the like. In the second embodiment, since the user information extracted from the processor database 330z is the hospital 200, the information center 300z includes the address A, the telephone number A, etc. shown in FIG. Is sent to the distribution center 400.
[0056]
When the above-mentioned information is transmitted to the delivery center 400, the information center 300z extracts the handling instruction information from the memory 320 based on the purchase information transmitted from the processor 100a. For example, when the purchase information from the processor 100a is one endoscope A, three endoscopes C, and three forceps C, the handling instruction information extracted from the memory 320 is the endoscope handling instruction A. And endoscope handling instructions C and forceps handling instructions C.
[0057]
When the handling description information is extracted from the memory 320, the information center 300z compares the handling description information with the information extracted from the processor database 330z. Specifically, the handling instruction information extracted this time is compared with the transmission history of the handling instruction information for the processor 100a, and it is determined whether or not the handling instruction information extracted this time has been transmitted to the processor 100a in the past.
[0058]
As a result of the determination, if the handling explanation information extracted this time has been transmitted to the processor 100a in the past, the handling explanation information distribution process is terminated without sending the handling explanation information to the processor 100a. In addition, if there is handling instruction information that has not been transmitted to the processor 100a among the handling instruction information extracted this time, the handling instruction information that has not been transmitted is transmitted to the processor 100a. For example, when purchase information of the endoscope C has been transmitted from the processor 100a in the past, and purchase information of the endoscope A, the endoscope C, and the forceps C has been transmitted this time, the endoscope A and the forceps C handling instruction information is transmitted to the processor 100a. As described above, the handling instruction information distribution process of the second embodiment is performed.
[0059]
In the handling information providing system 500 according to the first embodiment, the information center 300 manages customer information in units of users, and delivers handling explanation information on products purchased by the user to all processors owned by the user. ing. In the case of this form, the user can easily refer to the handling instruction information of all the purchased products with all the processors.
[0060]
In the handling information providing system 500z according to the second embodiment, the information center 300z manages customer information in units of processors, and handling information on products purchased by the user is only sent to the processor that has sent the purchase information. Delivered. In the case of this form, the user can install the instruction information on each processor as necessary, so that it is unnecessary to use the memory of each processor.
[0061]
The above is the embodiment of the present invention. The present invention is not limited to these embodiments and can be modified in various ranges.
[0062]
In this embodiment, each information is transmitted to the delivery center and the processor after the payment from the user is confirmed. However, when purchase information is received from the user, each information is transmitted to the delivery center and the processor. You may comprise. By configuring the instruction information providing system in this way, it becomes possible to quickly deliver the product to the user.
[0063]
【The invention's effect】
As described above, when the system for providing instruction information of the present invention purchases various endoscopes and various accessories for endoscopes, it directly transmits the instruction information to the processor having the storage means. Yes. Therefore, the user can easily refer to the handling instruction information of various endoscopes and various endoscope accessories that do not include the storage unit. Further, since the handling instruction information is stored in the processor to which the endoscope is connected, the handling instruction information can be easily referred to during the endoscope operation.
[Brief description of the drawings]
FIG. 1 is a block diagram illustrating a configuration of a handling instruction information providing system according to a first embodiment of this invention.
FIG. 2 is a diagram illustrating information stored in a memory included in the information center according to the first embodiment of this invention.
FIG. 3 is a diagram illustrating information stored in a user database included in the information center according to the first embodiment of this invention.
FIG. 4 is a flowchart showing a handling instruction information distribution process according to the first embodiment of the present invention;
FIG. 5 is a subroutine showing user information registration processing according to the first embodiment of this invention;
FIG. 6 is a block diagram showing a configuration of a handling explanation information providing system according to a second embodiment of the present invention.
FIG. 7 is a diagram illustrating information stored in a processor database included in the information center according to the second embodiment of this invention.
[Explanation of symbols]
100 processor
200 hospital
300 Information Center
400 distribution center
500 Instruction manual information provision system

Claims (7)

A plurality of electronic endoscope processors having communication means for performing data communication with an external device, and storage means for storing predetermined information;
Information having a user database storing information on a user having the plurality of electronic endoscope processors, and handling instruction information storing means storing handling instructions information of the electronic endoscope and accessories for the electronic endoscope The center terminal ,
A purchase information transmission terminal for transmitting purchase information related to the electronic endoscope or electronic endoscope accessory purchased by the user to the information center side terminal;
An instruction information providing system comprising:
The information center terminal is
Based on the transmitted purchase information, handling explanation information extracting means for extracting handling explanation information of the purchased electronic endoscope or accessory for electronic endoscope from the handling explanation information storage means ,
An electronic endoscope processor specifying means for searching the user database and specifying the plurality of electronic endoscope processors held by the user based on transmission source information transmitted together with the purchase information ;
Handling instruction information transmitting means for transmitting the extracted handling instruction information to the plurality of specified electronic endoscope processors ;
An instruction information providing system characterized by comprising:   The information stored in the user database includes the user name, address, telephone number, e-mail address, model number of all processors owned by the user, transmission history for the user, e-mail address of the processor. The system according to claim 1, comprising at least one. The information center terminal is
Comparing means for comparing the transmission history stored in the user database with the handling explanation information extracted by the handling explanation information extracting means,
The instruction information transmitting unit, when the transmission history of the instruction information in which the extracted are recorded in the user database, sends the instruction information the extracted plurality of the electronic endoscope processor The handling instruction information providing system according to claim 2 , wherein: The handling information providing system according to any one of claims 1 to 3 , wherein the storage unit further stores format data used for an observation image to be displayed on an external monitor. The storage means stores handling instruction information transmitted from the information center side terminal,
The electronic endoscope processor is:
Instruction information providing system according to any one of claims 1 to 4, characterized in, further comprising a display means for displaying the instruction information stored in the storage means. The electronic endoscope processor, according to claim 5, characterized by displaying the instruction information corresponding to the current connected to the electronic endoscope has or electronic endoscope accessories on the display means, the System providing information The instruction information, the handling according to any of claims 1 to 6, characterized in, that includes moving picture information or audio information describing the handling of the electronic endoscope or electronic endoscope accessories Explanation information provision system.

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