JP4218452B2 - Telephone system, telephone terminal, management terminal device and program - Google Patents

Description

The present invention relates to a telephone terminal having an answering machine function, a management terminal apparatus that switches an operation mode of the telephone terminal based on identification data assigned to a user, a telephone system including these, and a program usable in these.

  Currently, a telephone terminal having an answering machine function is used, and when a user cannot respond to an incoming call, a message from a caller (caller) is recorded. In general, such an answering machine function can be used by switching the operation mode of the telephone terminal from the normal mode in which the answering machine function is not used to the answering mode in which the answering machine function is used by operating the operation unit such as a switch.

In recent years, various techniques for automatically switching the operation mode to the absence mode without allowing the user to operate the operation unit have been proposed. For example, it is a telephone terminal (answering machine) that has a wireless handset assigned to each dial-in number and has an answering machine function (answering machine function) for each dial-in number, and the wireless handset goes out of communication range In some cases, the operation mode of the telephone terminal is automatically switched (set) to the absence mode (see Patent Document 1).
JP 2000-341399 A

  In the background art described above, since a wireless slave unit corresponding to each dial-in number must be provided, the number of users who should respond to incoming calls to the telephone terminal (for example, one telephone terminal is installed in the same department). In this case, there is a problem in that the number of handset terminals required increases in proportion to the number of users belonging to the department, and the cost of the entire system increases.

  In addition, for a calling user who has made a call to this telephone terminal, if the user of the dial-in number that has made the call is not in the vicinity of the telephone terminal, another user who can process the message is in the vicinity of the telephone terminal. However, since the answering machine function is activated, the message cannot be processed immediately, and there is a possibility that useless time may be spent.

  The present invention has been made in order to solve the above-described problems, and the purpose of the present invention is to realize automatic switching to the absence mode of the operation mode at a lower cost than before, and to allow other users who can process the business. It is to provide a technique for preventing the answering machine function from being activated when in the vicinity of a telephone terminal.

In order to solve the above problem, the telephone terminal according to claim 1 is a telephone terminal having an answering machine function and capable of wireless communication with a plurality of identification terminals that transmit assigned identification data, and has a predetermined range. First identification data acquisition means for acquiring the identification data by wireless communication from the plurality of identification terminals existing therein, identification data storage means for storing a plurality of the identification data, and acquired by the first identification data acquisition means If the identification data stored in the identification data storage means is included in the identification data stored in the identification data storage means, the operation mode is switched to the normal mode that does not use the answering function, and the identification data acquired by the first identification data acquisition means When the identification data stored in the identification data storage means is not included, the operation mode is switched to the answering mode using the answering function. It comprises a switching means.

According to the thus configured telephone terminal, when there is an incoming call to the telephone terminal itself owns the response the user (identification terminal within a predetermined range, should respond to advance incoming call to the telephone terminal user If there is no user), the telephone terminal itself calls in the normal mode. Here, whether or not the responding user is within the predetermined range is determined by whether or not the identification data can be acquired from the identification terminal owned by the responding user. It is not necessary to have a configuration for realizing the above. Therefore, even if the number of identification terminals increases according to the number of responding users to the telephone terminal, a large number of configurations for realizing a voice call are not required, and an increase in the cost of the entire system can be suppressed. it can.

  In addition, when there is an incoming call to the telephone terminal itself, if there is a responding user near the telephone terminal, the answering machine function will not operate. Even when there is no user (responding user to speak), other responding users can process the message, or the target user or other users who can process the message can follow It can be expected that the business will be processed immediately after the above.

  The identification terminal described above is capable of transmitting identification data assigned to a user by wireless communication. For example, the identification terminal transmits identification data at a timing when an external command is received, or at a predetermined timing ( Alternatively, the identification data is transmitted continuously. Here, specific configurations for wirelessly communicating identification data include, for example, a wireless tag (RFID tag; Radio Frequency Identification) that operates with an externally received radio wave, an IC card that operates with a built-in power supply, and a transponder. It is possible to adopt.

  Further, “within a predetermined range” when the first identification data acquisition unit acquires the identification data may be, for example, within the reception range of the telephone terminal or within the range where the identification data can be received at a signal level equal to or higher than the predetermined level. It is done.

  In addition, the timing at which the first identification data acquisition unit acquires the identification data is, for example, as described in claim 2, acquiring the identification data from every identification terminal existing within a predetermined range at regular intervals. And it is sufficient.

According to the telephone terminal configured in this manner, the operation mode of the telephone terminal can be switched to the latest state based on the identification data acquired at regular intervals.
In this configuration, as a specific configuration for the first identification data acquisition unit to acquire the identification data, for example, the identification terminal transmits the identification data at a timing when an external command is received. In such a case, the identification data transmitted from the identification terminal may be acquired by requesting the identification terminal to transmit the identification data at regular intervals. If the identification terminal is configured to transmit identification data at a predetermined timing, the identification data transmitted from the identification terminal may be received and acquired. If the identification terminal is configured to continuously transmit identification data, the identification data transmitted from the identification terminal may be received and acquired at regular intervals.

In addition, the timing at which the above-described first identification data acquisition unit acquires the identification data may be a time when an incoming call to the telephone terminal is received.
If comprised in this way, based on the identification data acquired when the incoming call with respect to a telephone terminal was received, the operation mode of a telephone terminal can be switched to the newest state.

  In this configuration, as a specific configuration for the first identification data acquisition unit to acquire the identification data, for example, the identification terminal transmits the identification data at a timing when an external command is received. If the incoming call is received, the identification data transmitted from the identification terminal may be acquired by requesting the identification terminal to transmit the identification data when an incoming call is received. If the identification terminal is configured to continuously transmit identification data, it can be configured to receive and acquire identification data transmitted from the identification terminal when an incoming call is received. Good.

  Further, when determining the operation mode to be switched, for example, the switching means described above may be configured to refer to a table (data table) in which identification data assigned to the responding user is registered. It is good to comprise like Claim 3.

The telephone terminal according to claim 3 stores a user table in which identification data is registered in the identification data storage unit , and the switching unit includes the identification data acquired by the first identification data acquisition unit. If the identification data registered in the user table is included, the operation mode is switched to the normal mode. On the other hand, if the user identification data registered in the user table is not included, the operation mode is switched to the absence mode. It is characterized by that.

According to the telephone terminal configured in this manner, if the identification data assigned to a specific user is registered in the user table, the operation mode to be switched from now on as the responding user. Can be referred to when determining. Also, by changing the registered contents of the user table, the responding user to be referred to when determining the operation mode to be switched can be easily changed.

Also, phone terminal end is the other telephone terminal can communicate data with a functioning similarly to the telephone terminal, and, if it is configured to transfer a voice call or incoming call to another telephone terminal, wherein It may be configured as in item 4.

Telephone terminal according to claim 4, receives an instruction from the external, to the effect that a request for retrieval of the response user defined as a user should respond to advance incoming call to the telephone terminal search request data for other Search request means for transmitting to the telephone terminal side, and a search notification for notifying that a response user who has requested a search with the search request data from another telephone terminal side is detected after transmission of the search request data by the search request means And detecting and transferring means for transferring the data to another telephone terminal after receiving the data.

According to the thus configured telephone terminal, answering when there is an incoming call to telephone terminal, for example, the user call different from the user (user who wishes to speak) to call to the calling user object has In addition, when the target user does not exist near the telephone terminal, it is possible to search whether the target user exists near the telephone terminal in another telephone terminal . And it can transfer to the telephone terminal which has notified that the user has been detected.

  In this configuration, when a user who is different from the intended user of the calling user responds to the incoming call, the user who responds to the incoming call hears the user to be relayed from the calling user. If there is no user, it is preferable to be able to search for a user (send search request data) by a user operation in response to this incoming call.

For this purpose, as described in claim 5, provided with the user specifying means for specifying a particular response user to a user in the voice call, the search request means, response user specified by the user specifying means What is necessary is just to comprise so that the search request data of requesting a search may be transmitted to the other telephone terminal side.

According to the thus configured telephone terminal, the user who wait on incoming call to the telephone terminal, elicit a user should relayed from the calling user, by specifying the user specifying means that user, the user of interest The search can be started.

Furthermore, in this configuration, the detection transfer means may be configured to automatically transfer when notified that the user has been detected from another telephone terminal. In addition, after receiving the search notification data, the voice call may be transferred to another telephone terminal when an operation by the user during the voice call is received.

According to the telephone terminal configured as described above, a user who is in a voice call, that is, a user who responds to an incoming call to the telephone terminal can transfer the voice call at an arbitrary timing.
Note that the above-described user command means is a means for allowing a user during a voice call to designate a specific responding user. For example, identification data assigned to the responding user, a code that can identify the responding user, or the like can be input. A configuration may be considered in which the responding user is designated by inputting with.

In the configuration of claim 4, when an incoming call is received in the absence mode, the user may be automatically searched (search request data is transmitted).
For this purpose, as described in claim 7, operating mode is provided with the automatic answering starting means for starting the use of the voice mail in a state that is the recording mode, the operation mode becomes an automatic answering mode Detected when the search request means first sends search request data to the other phone terminal and then receives search notification data from the other phone terminal . If the forwarding means forwards the incoming call to the other telephone terminal but does not receive the search notification data, the answering start means may be configured to start using the answering function.

According to the telephone terminal configured as described above, when an incoming call is received in the absence mode, the user is automatically searched, and the answering machine function is used only when the corresponding user is not detected. Can start.

By the way, in the telephone terminal , when there is no responding user in the vicinity of the telephone terminal, the operation mode of the telephone terminal is switched to the absence mode. , 7 When the incoming call is transferred from the telephone terminal in this telephone terminal after exchanging with another telephone terminal that functions in the same manner as the telephone terminal in FIG. It is desirable to make this happen. For example, when a telephone terminal is installed in each same department and a user belonging to each department is a response user, the incoming call transferred through the exchange of search request data and search notification data is the telephone terminal in the telephone terminal. This is an incoming call to one of the responding users of the department (other department) to which the user exists nearby. If the responding user is in the same department, there is a high possibility that even the other responding user knows the location, so the user in the other department in the vicinity of the telephone terminal is encouraged to answer the incoming call by calling. It can be expected to let the user handle the requirements, and transfer or relay appropriately.

Therefore, in order to make a call as in the normal mode even in the absence mode when the incoming call is transferred after exchanging the search request data and the search notification data, the present invention provides It may be configured as described.

Telephone terminal according to claim 8, in addition to the telephone terminal capable of data communication in which function similarly to telephone terminal itself, and transfers can configure a voice call or incoming call from the other telephone terminal, the second Identification data acquisition means, search notification means, and emergency call means are provided. Among these, the second identification data acquisition means receives the identification request data for requesting the retrieval of the user assigned the specific identification data from the other telephone terminal side, and the identification data existing within the predetermined range is received. Get identification data from the terminal. The search notification means requests the search if the identification data acquired by the second identification data acquisition means includes identification data assigned to the user who is requested to search by the search request data. Search notification data for notifying that the detected user has been detected is transmitted to another telephone terminal . Then, the emergency calling unit makes a call regardless of the operation mode of the telephone terminal when receiving a voice call transfer from another telephone terminal after transmitting the search notification data by the search notification unit.

According to the telephone terminal configured in this manner, after the search request data and the search notification data are exchanged with another telephone terminal , when the incoming call is transferred from the telephone terminal in the telephone terminal, Even if there is, the call can be made in the same manner as in the normal mode.

In the telephone terminal according to claim 9, when even one of the identification data acquired by the first identification data acquisition unit is not included in the identification data stored in the identification data storage unit, User notifying means for notifying that the user to whom the identification data is assigned does not exist within a predetermined range is provided.
According to a tenth aspect of the present invention, there is provided a search notification means for notifying that a responding user who has requested a search using the search request data has been detected from the other telephone terminal side.
In addition, each of the telephone terminals described above includes a case where a part or all of the identification data assigned to each responding user is included in the one or more identification data acquired by the first identification data acquisition unit. It is good also as a structure of providing the user alerting | reporting means to alert | report that the one part or all part of the identification data allocated to each responding user was able to be acquired .

According to the thus configured telephone terminal, the user existing near the telephone terminal may be the notification by the user notification means confirms that the exist the response the user, including itself around telephone terminal .

  In particular, if the configuration is such that the identification data acquired by the first identification data acquisition means includes all the identification data assigned to each responding user, all responding users are located near the telephone terminal. Can be confirmed. As described above, when a certain user responds to an incoming call to the telephone terminal in a state where it can be confirmed that all the responding users exist, the calling user who has called the telephone terminal is intended for a specific responding user Even if the presence of the corresponding responding user cannot be confirmed, there is no risk of inadvertently notifying the absence of the user, and the time required to process the calling user's message is unnecessarily long. Can be prevented.

By the way, the telephone terminal mentioned above can also consider making the structure regarding switching of an operation mode into a separate apparatus. For example, as described in claim 1 1, consisting of a body portion including a switching means and detecting the transfer unit even without low, at least the first identification data acquiring unit, a management unit comprising identification data storage means and the retrieval request means configured to, in the management unit, acquired identification data by the first identification data obtaining means, and, based on the identification data stored in identification data storage unit, to either the operation mode of the normal mode and the recording mode A switching command means for commanding the switching to the main body.

According to the telephone terminal configured as described above, the telephone terminal can be configured by retrofitting the management unit and the identification terminal as long as the operation mode can be switched by an external command.

Further, as described above, when the telephone terminal is configured with the main body unit including the switching unit and the detection transfer unit and the management unit including at least the first identification data acquisition unit, the identification data storage unit, and the search request unit, as described in claim 1 2, the management unit, the other telephone terminals that function in a manner similar to the telephone terminal itself, as another telephone terminal of the identification data storage means and retrieval request unit (i.e., the management unit) Should also be configured to function.

According to the telephone terminal configured in this way, a single management unit can centrally manage the responding users (identification data assigned to) of each of the plurality of telephone terminals, and the operation mode for each of the plurality of telephone terminals Can be commanded.

Furthermore, each telephone terminal telephone terminal does not need to have a function as a management unit can be simplified the structure of the telephone terminal.
The telephone terminal according to claim 1 3, identification terminal, first identification terminal capable of transmitting user identification data is identification data assigned to the user, and, as to attach the device used by the user The second identification terminal is capable of transmitting device identification data that is identification data assigned to the device. Further, the switching means in the telephone terminal includes the user identification data assigned to the responding user in the identification data acquired by the first identification data acquiring means, and the use predetermined as a device to be used by the responding user in advance. If the device identification data assigned to the device is included, the operation mode is switched to the normal mode. On the other hand, if the device identification data assigned to the use device is not included, the operation mode is switched to the absence mode .
Switching According to the thus configured telephone terminal, when there is an incoming call to the telephone terminal itself, there is no response user within a predetermined range, or be present in the recording mode if there is no available device If both the responding user and the using device exist, the telephone terminal calls itself in the normal mode. As described above, when there is an incoming call to the telephone terminal, even if there is a responding user in the vicinity of the telephone terminal, it is possible to prevent the answering machine function from being activated unless there is a utilization device.

  The use device is determined as a device to be used by the responding user, and it can be said that there is a high possibility that the use device has information necessary to process the calling user's request. . Therefore, when an incoming call is received by the telephone terminal itself, even if the intended answering user responds to the calling user who has made a call to the telephone terminal, the calling user's requirements are based on information held by the utilization device. If there is no device to be used, the calling user's message cannot be processed. In such a case, both the answering user and the calling user can consume useless time. Thus, when there is an incoming call to the telephone terminal, even if there is a responding user in the vicinity of the telephone terminal, if there is no device to be used, the answering function is activated. It is suitable for preventing the consumption of.

A telephone system according to a fourteenth aspect includes the telephone terminal according to any one of the first to thirteenth aspects and a plurality of identification terminals.

The telephone terminal according to claim 15 includes a management terminal device provided with the management unit, and a main body device provided with the main body unit separate from the management terminal device.
A terminal device according to a sixteenth aspect is a management terminal device according to the fifteenth aspect.

The program according to claim 1 7 is a program for executing various processing procedures for functioning as a telephone terminal according to any of claims 1 1 3 (or management unit) on the computer .

Computer controlled by this program may be part of a telephone terminal according (or management unit) in any one of claims 1 1 3.
The above-mentioned program is composed of an ordered sequence of instructions suitable for processing by a computer system. For example, the program is a recording medium such as an FD, CD-ROM, or memory card, or a communication network such as the Internet. via a telephone system, the telephone terminal, the management device, computer, or is intended to be provided to the user who uses them. Moreover, as the computer for executing these programs, for example, telephone terminals, computers built in the control apparatus, a telephone terminal, is data communicably connected via a wireless or wired communication path to the management device A computer system can be used.
The telephone terminal according to claim 18 is a telephone terminal having an answering machine function and capable of wireless communication with an identification terminal that transmits assigned identification data.
The telephone terminal includes a first identification data acquisition unit that acquires the identification data from the identification terminal existing within a predetermined range by wireless communication, and the telephone terminal based on the identification data acquired by the first identification data acquisition unit. Switching means for switching the operation mode of the terminal.
If the identification data acquired by the first identification data acquisition means includes identification data assigned in advance to a responding user who should respond to an incoming call to the telephone terminal, the switching means If the identification data assigned to the responding user is not included, the mode is switched to the answering mode in which the answering function is used.
Further, it is configured to be able to perform data communication with another telephone terminal that functions in the same manner as the telephone terminal, and to be able to transfer a voice call or incoming call to the other telephone terminal. Search request means for sending search request data for requesting a search to another telephone terminal side, and after the search request data is transmitted by the search request means, a search is performed from the other telephone terminal side using the search request data. Detecting and transferring means for transferring to the other telephone terminal after receiving the search notification data for notifying that the requested responding user has been detected.
According to a nineteenth aspect of the present invention, there is provided a telephone terminal having an answering machine function and capable of wireless communication with an identification terminal that transmits assigned identification data.
The telephone terminal includes a first identification data acquisition unit that acquires the identification data from the identification terminal existing within a predetermined range by wireless communication, and the telephone terminal based on the identification data acquired by the first identification data acquisition unit. Switching means for switching the operation mode of the terminal.
If the identification data acquired by the first identification data acquisition means includes identification data assigned in advance to a responding user who should respond to an incoming call to the telephone terminal, the switching means If the identification data assigned to the responding user is not included, the mode is switched to the answering mode in which the answering function is used.
Furthermore, it is configured to be able to perform data communication with another telephone terminal that functions in the same manner as the telephone terminal, and to be able to transfer a voice call or incoming call from the other telephone terminal, and the specific identification data from the other telephone terminal side A second identification data acquisition means for acquiring the identification data from the identification terminal existing within a predetermined range upon receiving search request data for requesting a search for a user assigned to the second identification data; If the identification data acquired by the acquisition means includes the identification data assigned to the user requested to search by the search request data, the fact that the user who requested the search is detected is detected. Search notification means for transmitting search notification data for notification to the other telephone terminal; and after the search notification data is transmitted by the search notification means, a voice call is transferred from the other telephone terminal. When subjected to, and includes an emergency calling means for performing a call regardless of the operation mode of the telephone terminal.
According to a twentieth aspect of the present invention, the telephone terminal is a telephone terminal that has an answering machine function and is capable of wireless communication with an identification terminal that transmits assigned identification data.
The telephone terminal includes a first identification data acquisition unit that acquires the identification data from the identification terminal existing within a predetermined range by wireless communication, and the telephone terminal based on the identification data acquired by the first identification data acquisition unit. Switching means for switching the operation mode of the terminal.
If the identification data acquired by the first identification data acquisition means includes identification data assigned in advance to a responding user who should respond to an incoming call to the telephone terminal, the switching means If the identification data assigned to the responding user is not included, the mode is switched to the answering mode in which the answering function is used.
Furthermore, the identification terminal is attached to a first identification terminal capable of transmitting user identification data, which is identification data assigned to the user, and a device used by the user, and the identification assigned to the device In the case of comprising a second identification terminal capable of transmitting device identification data, which is data, the switching means includes a user identification assigned to the responding user in the identification data obtained by the first identification data obtaining means. If the data and the device identification data assigned to the utilization device previously determined as the device to be used by the responding user are included, the operation mode is switched to the normal mode, while the device assigned to the utilization device If no identification data is included, switch the operation mode to absence mode .

Next, embodiments of the present invention will be described with examples.
[First Embodiment]
The telephone system 1 is, for example, a system installed in each department of a company. As shown in FIG. 1, the user (employee) who belongs to each department (in this embodiment, department A to department C) is used. Each of them includes a user identification terminal 10 owned by each, a known telephone terminal 20 having an answering machine function, a management terminal 30 used in a state connected to the telephone terminal 20, and the like.

  The user identification terminal 10 is a card-type terminal having a built-in wireless tag (RFID tag; Radio Frequency Identification) 12 that records a user ID (identification) assigned to each user, and requests data from the outside. When receiving (a radio wave corresponding to the request data), user notification data indicating the recorded user ID is transmitted wirelessly.

The telephone terminal 20 includes a control unit 21 that controls the operation of the telephone terminal 20 as a whole, a transmission / reception unit 22 that inputs / outputs voice, a recording / playback unit 23 that sends and records messages using an answering function, and a user interface unit (hereinafter, "User I / F") 24, NCU (network control) for connecting the telephone terminal 20 to the public switched telephone network (hereinafter referred to as "PSTN") 200
unit) 25, and an external interface unit (hereinafter referred to as “external I / F”) 26 for performing data communication with the management terminal 30. In the present embodiment, the telephone terminal 20 is connected to another telephone system 1 and the PSTN 200 via a private branch exchange (hereinafter referred to as “PBX”) 100 .

  Among these, the user I / F 24 includes a mode changeover switch 24d for switching the operation mode of the telephone terminal 20 itself in addition to the symbol button 24a, the display panel 24b, and the speaker 24c.

  Here, the operation mode is set by the value of the mode variable M recorded in the memory built in the control unit 21, and the value of the mode variable M is changed every time the mode switch 24d is pressed. When the call is received, it is alternately changed to “0” indicating that it is “normal mode” for starting a voice call and “1” indicating that it is “answer mode” using the answering function. Thereby, the operation mode is switched to the “normal mode” or the “absence mode”. The operation mode is switched not only when the mode switch 24d is pressed, but also when an instruction from the management terminal 30 is received in an operation mode setting process (FIG. 4) described later.

  The management terminal 30 includes a control unit 31 that controls the operation of the entire management terminal 30, a communication unit 32 that performs wireless communication with the user identification terminal 10, a recording unit 33 that records various data, and a user I that includes a display panel and an input panel. / F34, an external I / F35 for performing data communication with the telephone terminal 20, and the like.

Among these, the recording unit 33 records an affiliated user list, which is a data table in which user IDs assigned to the affiliated users of the department where the telephone system 1 is installed are registered (FIG. 2A). reference).
Incoming Call Processing of Telephone Terminal 20 Hereinafter, incoming call processing executed by the control unit 21 of the telephone terminal 20 will be described with reference to FIG. This incoming call processing is started when an incoming call is received from the PSTN 200 or another telephone system 1 via the PBX 100 . The incoming call received from the other telephone system 1 via PBX 100 is an incoming call from the other telephone system 1 (extension call) or an incoming call transferred from the other telephone system 1.

  First, the operation mode is checked (s110). In this process, if the value of the mode variable M recorded in the built-in memory of the control unit 21 is “0”, it is determined that the mode is “normal mode”, and if “1”, the mode is “absence mode”. judge.

  In the process of s110, when the operation mode is the normal mode (s110: YES), calling is started (s120). In this process, the user I / F 24 is instructed to start outputting the ringing sound, and the user I / F 24 that has received this instruction starts to output the ringing sound through the speaker 24c.

  After the call is started in the process of s120, it is checked whether the call is answered (s130). In this process, it is checked whether or not an operation (off-hook operation) for starting a call is performed by the handset 22.

  In the process of s130, if the call is not answered (s130: NO), it is checked whether the incoming call is continued (s140). If the call is continued (s140: YES), the process returns to s130.

  On the other hand, if the incoming call is not continued in the process of s140 (s140: NO), after terminating the call started in s120 (s150), this incoming call process is terminated. In the process of s150, the user I / F 24 is instructed to end the output of the ringing tone, and the user I / F 24 that has received this instruction ends the output of the ringing tone by the speaker 24c.

If the call is answered in the process of s130 (s130: YES), the call started in the process of s120 is terminated in the same way as the process of s150 (s160).
Next, a voice call between the handset 22 and the caller (caller) is started (s170). In this process, the voice signal transmission path from PBX 100 to the handset 22 is set, and the telephone terminal 20 (the handset 22) and the caller are connected to each other, so that the voice call is made. To start.

  Next, it waits until operation for ending a voice call is performed (s180: NO). In this process, the process waits until an operation (on-hook operation) for terminating the voice call is performed by the handset 22.

If an operation for terminating the voice call is performed in the process of s180 (s180: YES), the voice call is terminated (s190). In this process, the voice call is terminated by releasing the transmission path of the voice signal from PBX 100 to the handset 22 and disconnecting the line between the telephone terminal 20 and the caller.

After completing the process of s190, the telephone incoming call process is terminated.
If the operation mode is the absence mode (s110: NO) in the processing of s110 described above, the sender is notified that the absence mode is set (s200). In this process, after the telephone terminal 20 (the control unit 21) and the transmission source line are connected via the PBX 100 and PSTN 200, a message indicating that the absence mode is set ( (Voice signal) is output to the sender. This message is recorded in advance in a memory built in the control unit 21 .

  Next, it is checked whether or not the notification that the absence mode is set has ended (s210). In this process, if the output of the message started in s200 has been completed, it is determined that the notification has been completed, and if the output of the message has not been completed, it is determined that the notification has not been completed.

When the notification that the absence mode is set is completed in the processing of s210 (s210: YES), recording of the message (speech signal) input from the source via PSTN 200 and PBX 100 is started. (S220). In this process, the message input from the caller starts to be recorded (so-called absence recording) in the recording / playback unit 23. In this process, counting by a timer is started.

Next, it is checked whether or not the input of the message from the sender is completed (s230).
If the message input from the sender is not completed in the process of s230 (s230: NO), a predetermined time (20 seconds in this embodiment) has elapsed since the message recording was started in the process of s220. Whether or not a predetermined time has passed (s240: NO), the process returns to the process of s230. In this process, it is checked whether a predetermined time has elapsed by checking the count value of the timer started in the process of s220.

  Thus, when the input of the message from the sender is completed in the process of s230 (s230: YES), or when the predetermined time has passed in the process of s240 (s240: YES), the message is input from the sender. Recording of the message (speech signal) is terminated (s250). In this process, the recording of the message input from the caller is ended, and the line between the telephone terminal 20 (the control unit 21) and the caller is disconnected. In this process, the timer is stopped and reset.

  Then, after terminating the voice call (s260), the incoming call process is terminated. In this process, as in the process of s190, the voice call is terminated by setting the line between the telephone terminal 20 and the caller to a disconnected state.

  If the notification that the absence mode is set is not ended in the process of s210 (s210: NO), it is checked whether the voice call is ended at the caller (s270). In this process, the voice call ends at the caller that the disconnect data output from the caller is input when the caller ends the voice call (hereinafter referred to as on-hook operation). It is determined that

In the process of s270, if the voice call is not terminated at the caller (s270: NO), the process returns to s210.
On the other hand, if the voice call is terminated at the caller in the process of s270 (s270: YES), the process proceeds to the process of s260.
O Operation mode setting process of the management terminal 30 Hereinafter, the operation mode setting process executed by the control unit 31 of the management terminal 30 will be described with reference to FIG. This operation mode setting process is executed every predetermined time (in this embodiment, 30 seconds) after the management terminal 30 is activated (powered on).

  First, request data for requesting notification of a user ID is transmitted to the user identification terminal 10 (s310). In this process, the communication unit 32 is instructed to transmit request data, and the communication unit 32 that has received this instruction transmits the request data. At this time, the request data is transmitted at a signal level such that a sufficient signal level (a signal level at which the wireless tag 12 can operate) is maintained within a predetermined range (within a radius of 10 m in the present embodiment). From the user identification terminal 10 that has received the request data, user notification data indicating the user ID recorded in the wireless tag 12 built in the user identification terminal 10 is transmitted. The user identification terminal 10 that transmits the user notification data is only the user identification terminal that has received the request data at a sufficient signal level. This means that the user belonging to the user identification terminal 10 is within a predetermined range. Is present.

  Next, the user notification data transmitted from the user identification terminal 10 is received (s320). In this process, after the request data is transmitted in the process of s310, only user notification data transmitted until a predetermined time (in this embodiment, 10 seconds) elapses is received as valid data.

  Next, a user ID indicated by each user notification data received in the process of s320 is extracted, and a notification user list which is a data table in which these IDs are registered is generated (s330). In this process, as shown in FIG. 2B, a notification user list in which the user ID is registered is generated, and the notification user list is recorded in the recording unit 33.

  Next, the notification user list generated in the process of s330 is compared with the affiliation user list recorded in advance in the recording unit 33, and registered in the affiliation user list among the user IDs registered in the notification user list. It is checked whether the received ID is included (s340). Since the user ID assigned to the affiliated user is registered in the affiliated user list, the user ID registered in the affiliated user list is included in the user IDs registered in the notification user list in the process of s340. By checking whether or not the user is included, it is checked whether or not the affiliated user exists within the predetermined range of the telephone system 1.

  If the user ID registered in the affiliation user list is included in the user ID registered in the notification user list in the process of s340 (s340: YES), the normal operation mode is set for the telephone terminal 20. Command to switch to the mode (s350). The telephone terminal 20 (the control unit 21) that receives the command in this process changes the value of the mode variable M to “0” indicating that it is “normal mode”.

  On the other hand, if the user ID registered in the affiliated user list is not included in the user ID registered in the notification user list in the process of s340 (s340: NO), the operation mode for the telephone terminal 20 is set. The switch to the absence mode is commanded (s360). Receiving the command in this process, the telephone terminal 20 changes the value of the mode variable M to “1” indicating the “absence mode”.

Thus, after the process of s350 or s360 is completed, the present operation mode setting process is terminated.
Advantages of the First Embodiment According to the telephone system 1 configured as described above, when there is an incoming call to the telephone terminal 20 itself, if there is no affiliated user within a predetermined range of the telephone terminal 20, a telephone call The terminal 20 operates in the absence mode (the process of s360 in FIG. 4), and operates in the normal mode if the user belongs (the process of s350 in FIG. 4). Here, whether or not the affiliated user exists within the predetermined range is determined based on whether or not user notification data can be received (acquired the user ID) from the user identification terminal 10 owned by the affiliated user. Need only be able to transmit user notification data, and need not have a configuration for realizing a voice call. Therefore, even if the number of identification terminals 10 increases according to the number of notification users for the telephone terminal 20, a large number of configurations for realizing a voice call are not required, and an increase in the cost of the entire system is suppressed. be able to.

  In addition, when there is an incoming call to the telephone terminal 20, if there is a user belonging to the telephone terminal 20, the answering service function does not operate. Therefore, for the calling user who has called the telephone terminal 20, Even if there is no user (responding user to talk to), the other user belongs to process the message, or the target user or another user who can process the message It can be expected that the request will be processed immediately after receiving it.

  In addition, since the operation mode setting process of FIG. 4 is repeatedly executed at predetermined time intervals, the operation mode of the telephone terminal 20 may be switched to the latest state based on the user ID acquired at regular time intervals. it can.

  In addition, by registering the user ID assigned to a specific user in the affiliation user table recorded in the recording unit 33 of the management terminal 30, the user assigned with this user ID is referred to as the affiliation user thereafter. This can be referred to when determining the operation mode to be switched. Also, by changing the registered contents of the belonging user table, the belonging user to be referred to when determining the operation mode to be switched can be easily changed.

In addition, since the telephone terminal 20 and the management terminal 30 are configured separately, the management terminal 30 and the user identification terminal 10 can be retrofitted if the operation mode can be switched by an external command. The telephone system 1 can be configured.
Modification to First Embodiment In the first embodiment, the telephone terminal 20 and the management terminal 30 are integrally configured with the overlapping components merged, and the recording unit 33 and the control unit 31 in the management terminal 30 are combined. Alternatively, only the external I / F 35 may be configured separately and configured to function in the same manner as the telephone system 1 by exchanging various commands. Furthermore, in this case, as shown in FIG. 5, the recording unit 33, the control unit 31, and the external I / F 35, which are separately configured, are recorded in the management terminals 30 of a plurality (first to xth) telephone systems 1. The unit 33, the control unit 31, and the external I / F 35 may also function.

In this case, the operation mode setting process of FIG. 4 may be performed by the telephone terminal 20 and the management terminal 30 in a shared manner, and it can be considered as follows.
For example, as processing on the management terminal 30 side, first, as shown in FIG. 6, the variable N is initialized (1 → N) (s302). Note that “n” described below indicates the value set in the variable N.

  Next, a notification user list is requested to the telephone terminal 20 in the nth telephone system 1 (s304). In this process, notification request data for requesting the notification user list is transmitted to the telephone terminal 20 in the nth telephone system 1 via the external I / F 35. From the telephone terminal 20 that has received the notification request data, a notification user list generated by processing to be described later is transmitted.

  Next, it waits until a notification user list is received from the nth telephone terminal 20 (s306: NO). When the notification user list is received in this process (s306: YES), it is checked whether the ID registered in the affiliation user list is included in the user ID registered in the notification user list (s340). In this process, the belonging user list corresponding to the nth telephone system 1 among the belonging user lists corresponding to all the telephone systems 1 recorded in the recording unit 33 is checked.

  If the user ID registered in the affiliation user list is included in the user ID registered in the notification user list in the process of s340 (s340: YES), the normal operation mode is set for the telephone terminal 20. If the user ID registered in the notification user list does not include the user ID registered in the affiliated user list (s340: NO), the telephone terminal 20 is instructed to switch to the mode (s350). In response to this, the operation mode is instructed to be switched to the absence mode (s360). The telephone terminal 20 that has received a command in this process (received a command signal) changes the value of the mode variable M to “1” indicating “absence mode”, and then switches the operation mode in the process described later. The switch notification data for notifying the end is transmitted.

Thus, after finishing the process of s350 or s360, it waits until switching notification data is received from the nth telephone terminal 20 (s352: NO).
When the change notification data is received in the process of s352 (s352: YES),
“1” is added to the variable N (n + 1 → N) (s354).

  Next, it is checked whether the value of the variable N is larger than x (x <n) (s356). Here, the state in which the value of the variable N is larger than x indicates a state in which the operation mode is set for all the telephone terminals 20 in the first to x-th telephone systems 1.

  If the value of the variable N is not greater than x in the process of s356 (s356: NO), the process returns to the process of s304, while if the value of the variable N is greater than x (s356: YES) ), This operation mode setting process is terminated.

  On the other hand, as processing on the management terminal 30 side, when the notification request data transmitted from the management terminal 30 in the above-described processing of s304 is received, first, as shown in FIG. Request data for requesting notification of the user ID is transmitted (s310).

Next, the user notification data transmitted from the user identification terminal 10 is received (s320).
Next, a user ID indicated by each user notification data received in the process of s320 is extracted, and a notification user list which is a data table in which these IDs are registered is generated (s330).

  Next, the notification user list generated in the process of s330 is transmitted to the management terminal 30 (s362). In this process, the notification user list is transmitted via the external I / F 35. The management terminal 30 that has received the notification user list transmits a command signal for instructing switching of the operation mode in the process of s350 or s360 after the comparison with the affiliated user list is performed in the process of s340. come.

  Next, it waits until a command signal is received from the management terminal 30 (s364: NO). When a command signal is received (s364: YES), the operation mode is switched (s366). In this process, the value of the mode variable M is changed to “0” indicating the “normal mode” or “1” indicating the “absence mode”.

  Then, switching notification data indicating that the switching of the operation mode is completed is transmitted to the management terminal 30 (s368). In this process, the switch notification data is transmitted via the external I / F 35. This switch notification data is data received by the management terminal 30 in the process of s352 described above.

  If comprised in this way, the user who belonged to each of the plurality of telephone terminals 20 (identification data assigned to) can be centrally managed by a single configuration, and switching of the operation mode to each of the plurality of telephone terminals 20 is instructed. can do. Furthermore, since each telephone terminal 20 of the telephone system 1 does not need to have a partial function as the management terminal 30, the structure of each telephone system 1 can be simplified.

[Second Embodiment]
As shown in FIG. 8, the telephone system 2 is configured integrally with the telephone terminal 20 and the management terminal 30 in the first embodiment in an overlapping state, and some of the processing contents are different. Only this difference will be described in detail.

The user I / F 24 in the telephone terminal 20 is provided with a search / transfer button 24e used in each process (FIGS. 9 and 10) described later. The search and transfer button 24e incorporates a lamp that can be turned on or blinked according to a command from the control unit 21.
Operation mode setting process of management terminal 30 The operation mode setting process in the present embodiment is configured such that the following process is performed after the process of s350 is completed in the operation mode setting process in the first embodiment. These processing contents will be described with reference to FIG.

  After finishing the process of s350, first, the notification user list generated by the process of s330 is compared with the affiliated user list recorded in the recording unit 33 in advance, and all the user IDs registered in the notification user list are found. It is checked whether it is registered in the affiliation user list (s370). In the process of s370, whether all the belonging users are within the predetermined range of the telephone system 1 by checking whether all the user IDs registered in the notification user list are registered in the belonging user list. I will check it.

If any one of the user IDs registered in the affiliation user list is not registered in the notification user list in this s370 process (s370: NO), any affiliation user is within the predetermined range of the telephone terminal 20 (S380). In this process, the search / transfer button 24e of the user I / F 24 is turned on to notify that any affiliated user does not exist within the predetermined range of the telephone system 1. Then, as will be described in detail in the incoming call processing (FIG. 10) to be described later, when an incoming call is received for an affiliated user who does not exist within the predetermined range, it is necessary to perform a transfer or the like by pressing the search transfer button 24e. Notify that there is.

On the other hand, when all the user IDs registered in the affiliation user list are registered in the notification user list in the process of s370 (s370: YES), all the affiliation users exist within the predetermined range of the telephone terminal 20. The effect is notified (s390). In this process, the search transfer button 24e of the user I / F 24 is turned off to notify that all the affiliated users are within a predetermined range of the telephone system 1. Then, as will be described in detail in the incoming call processing (FIG. 10) described later, it is notified that there is no need to perform forwarding or the like when there is an incoming call to any of the affiliated users.

Thus, after the processing of s380 and s390 is finished, the operation mode setting processing is finished. Incoming Call Processing of Telephone Terminal 20 The incoming call processing in the present embodiment is configured such that the following processing is performed after finishing the processing of s180 in the incoming call processing in the first embodiment. The contents will be described with reference to FIG.

  First, when an operation for ending a voice call is not performed (s180: NO), it is checked whether a user-specified operation has been performed (s410). In this process, when the search / transfer button 24e of the user I / F 24 is lit, the search / transfer button 24e is pressed, and the user ID of the user to which the user belongs is input using the symbol button 24a. When a series of operations such as pressing is performed, it is determined that a user-designated operation has been performed. Note that the user ID to be input by the symbol button 24a in the user specifying operation is the user ID assigned to the affiliated user to be relayed.

If the user designation operation is not performed in the process of s410 (s410: NO), the process returns to the process of s180.
On the other hand, if a user designation operation is performed in the process of s410 (s410: YES), the user ID designated by this user designation operation can be specified, and the user to which the ID is assigned can be searched. Search request data for requesting is transmitted to another telephone system 2 (s420). In this process, the search request data is superimposed on a telephone line that reaches another telephone system 2 (NCU 25 of the telephone terminal 20), and is transmitted to each of the other telephone systems 2 via the PBX 100. The telephone system 2 that has received the search request data searches for a belonging user to which a user ID specified by the search request data is assigned in a search notification process (FIG. 11) described later, and the user is detected. The search notification data for notifying that is superimposed on the telephone line and transmitted. Further, in the process of s430, a counter for counting the time after transmitting the search request data is started.

Next, it is checked whether the search notification data has been received (s430).
If the search notification data is not received in the process of s430 (s430: NO), it is checked whether or not the search request data is timed out (s440). In this process, if the count value of the timer that has started counting in the process of s430 is equal to or greater than a predetermined threshold value (5 seconds in the present embodiment), it is determined that a timeout (timeout) has occurred.

If no timeout has occurred in the process of s440 (s440: NO), the process returns to the process of s430.
On the other hand, when a time-out occurs in the process of s440 (s440: YES), the user belonging to the user specified operation performed in the process of s410 does not exist within the predetermined range of the other telephone system 2. (S450), the process returns to s180. In the process of s450, the search transfer button 24e of the user I / F 24 is turned off, thereby notifying that the affiliated user designated by the user designation operation does not exist within the predetermined range of the other telephone system 2. ing. In the process of s450, the timer that has started counting in the process of s430 is stopped and reset.

  Further, when the search notification data is received in the above-described processing of s430 (s430: YES), the affiliated user specified by the user specifying operation performed in the processing of s410 exists within the predetermined range of the other telephone system 2. The effect is notified (s460). In the process of s460, the search transfer button 24e of the user I / F 24 is blinked to notify that the affiliated user specified by the user specifying operation exists within a predetermined range of the other telephone system 2. Yes. Also in the process of s460, the timer that started counting in the process of s430 is stopped and reset.

Next, it is checked whether or not an operation for ending the voice call has been performed (s470). This process is the same as the process of s180.
When an investigation for ending the voice call is performed in the process of s470 (s470: YES), the process proceeds to s190.

  On the other hand, when the operation for ending the voice call is not performed in the process of s470 (s470: NO), it is checked whether or not the transfer operation is performed (s480). In this process, it is determined that a transfer operation has been performed when an operation of pressing the search / transfer button 24e of the user I / F 24 is performed.

If a transfer operation is not performed in the process of s480 (s480: NO), the process returns to the process of s470. On the other hand, if a transfer operation is performed (s480: YES), the search notification data received in the process of s430 is transmitted. After the voice call is transferred to the other telephone system 2 (s490), the process returns to s190.
Search Notification Process of Telephone Terminal 20 The search notification process executed by the control unit 21 of the telephone terminal 20 will be described below with reference to FIG. This search notification process is started when the search request data transmitted from the other telephone system 2 in the process of s420 in FIG.

First, request data for requesting notification of a user ID is transmitted to the user identification terminal 10 (s510). This process is the same as the process of s310 in FIG.
Next, the user notification data transmitted from the user identification terminal 10 is received (s520). This process is the same as the process of s320 in FIG.

  Next, the user ID indicated by the user notification data received in the process of s520 is extracted, and a notification user list which is a data table in which these IDs are registered is generated (s530). This process is the same as the process of s330 in FIG.

  Next, it is checked whether the ID registered in the notification user list generated in the process of s530 includes the user ID specified by the search request data received when starting the search notification process. (S540). In this process, it is checked whether or not the user ID registered in the notification user list includes the user ID specified by the search request data. If it is included, the user specified by the search request data is checked. That is, the user to whom the ID is assigned can be detected from within the predetermined range of the telephone terminal 20.

  When the user ID specified by the search request data is included in the process of s540 (s540: YES), it is notified that the user assigned with this user ID exists within the predetermined range of the telephone terminal. The search notification data to be transmitted is transmitted to the telephone system (source telephone system) 2 that has transmitted the search request data (s550). In this process, the search notification data is superimposed on the telephone line that reaches the transmission source telephone system 2 (NCU 25 of the telephone terminal 20), and is transmitted to the transmission source telephone system 2 via the PBX 100. This search notification data is received by the transmission source telephone system 2 in the process of s430 in FIG.

Thus, after the processing of s550 is completed or when the user ID specified by the search request data is not included in the processing of s540 (s540: NO), the search notification processing is terminated.
Advantages of the Second Embodiment The telephone system 2 configured as described above can obtain the following effects in addition to the effects obtained from the same configuration as that of the telephone system 1 of the first embodiment.

  According to the telephone system 2, when an incoming call arrives at the telephone terminal 20, for example, an affiliated user who is different from the intended affiliated user (the user who wants to talk) responds to the incoming call. And, when there is no target affiliated user within the predetermined range of the telephone terminal 20, a search is made as to whether the target affiliated user exists within the predetermined range of the telephone terminal 20 in the other telephone system 2. Can do. Then, it is possible to transfer a voice call to the telephone system 2 that has notified that the affiliated user has been detected.

  Also, in this configuration, if a user to whom the calling user belongs is different from the intended user, the incoming user can answer the incoming call, and the target user does not exist within the predetermined range of the telephone terminal 20, the incoming call is received. The user to whom the affiliated user responds to asks the originating user for the affiliated user. Thus, the affiliated user who responds to the incoming call to the telephone terminal 20 searches for the affiliated user to be relayed from the calling user and designates the affiliated user in the process of s410 in FIG. Can start.

  In addition, since the voice call is transferred at the timing when the transfer operation is performed in the process of s480 after the search notification data is received in the process of s430 in FIG. 10 (process of s490), the incoming call to the telephone terminal 20 is received. The user to whom he / she responds can transfer a voice call at an arbitrary timing.

  Further, after the process of s380 in FIG. 9 is performed, belonging users who exist within a predetermined range of the telephone terminal 20 are all of the belonging users within the predetermined range of the telephone terminal 20 by lighting the search transfer button 24e. It can be confirmed that any of the belonging users do not exist.

  In addition, after the process of s390 in FIG. 9 is performed, the predetermined users existing in the predetermined range of the telephone terminal 20 are all within the predetermined range of the telephone terminal 20 by turning off the search transfer button 24e. You can confirm that you are doing. In this way, in a state where it can be confirmed that all the affiliated users exist, when a certain affiliated user responds to an incoming call to the telephone terminal 20, the calling user who has called the telephone terminal 20 is a specific affiliated user. If the target user is not confirmed, there is no risk that the absence of the user belongs, and there is no time to process the calling user's request. It can be prevented that the preparation becomes long.

In addition, in step s450 in FIG. 10, the search transfer button 24e is turned off to notify that the affiliated user specified by the user specifying operation does not exist within the predetermined range of the other telephone system 2. Can do. In addition, in the process of s460 in FIG. 10, by blinking the search transfer button 24e, it is possible to notify that the affiliated user specified by the user specifying operation exists within the predetermined range of the other telephone system 2. it can.
Modified example of the second embodiment In the second embodiment, when the search notification data is received in the process of s430 in FIG. 10 (when the fact that the affiliated user has been detected is detected from another telephone system 2) ), Without performing the processes of s460, s470, and s480, the process may be automatically shifted to the process of s490.

  Further, in the second embodiment, when no user belongs to a predetermined range of the telephone terminal 20, the operation mode of the telephone terminal 20 is switched to the absence mode, but in the process of s550 in FIG. After the search notification data is transmitted to the other telephone system 2, when an incoming call is transferred from the telephone terminal 20 in the telephone system 2, a call is made even in the absence mode as in the normal mode. It is desirable to do. The incoming call transferred through the exchange of the search request data and the search notification data is an incoming call to any user belonging to a department (other department) to which the user exists near the telephone terminal in the telephone system. If it is a user belonging to the same department, there is a high possibility that other users belonging to the same department know the whereabouts, so that a user in another department existing near the telephone terminal 20 is urged to answer the incoming call by calling, It can be expected that this user will handle the requirements or allow the transfer or intermediary to be performed appropriately.

Therefore, after the search notification data is transmitted to the other telephone system 2 in the process of s550 in FIG. 11, when the incoming call is transferred, the call is performed in the same manner as in the normal mode even in the absence mode. In order to do this, the following configuration is conceivable.

  First, in the process of s550 in FIG. 11, the search notification data is transmitted to the other telephone system 2, and “1” is set to the emergency call variable E in which “0” is set in the initial state. Then, in the case of absence mode in the process of s110 in FIG. 10 (see FIG. 3), as shown in FIG. 12, if the incoming call has been transferred after transmitting the search notification data to another telephone system 2 ( s112: YES) After resetting the emergency call variable E (set “0”) (s114), the process proceeds to the process of s110, while the search notification data is transmitted to the other telephone system 2 and transferred. If it is not an incoming call (s112: NO), the process may be shifted to s200.

  With this configuration, when the incoming call is transferred after the search notification data is transmitted to the other telephone system 2, even if the operation mode of the telephone terminal 20 is switched to the absence mode, Calls can be made in the same way as modes.

In the second embodiment, the configuration relating to the switching of the operation mode in the telephone terminal 20 may be a separate device.
Further, in the process of s420 in FIG. 10, the search request data is superimposed on the telephone line and transmitted to each of the other telephone systems 2 via the PBX 100. However, in order to transmit the search request data to each of the other telephone systems 2, for example, the external I / Fs 26 of the respective telephone systems 2 are connected so as to be communicable and the external I / Fs 26 are connected to each other. You may comprise so that a cable may be used.

  Further, in the process of s410 in FIG. 10, an example is shown in which a specific user is specified by inputting a user ID using the symbol button 24a of the user I / F 24. However, in order to designate a specific belonging user, for example, the designation may be made by directly inputting the name of the belonging user. In this case, after the control unit 21 specifies a user ID corresponding to the input name, search request data indicating the specified user ID may be transmitted in the process of s420.

[Third Embodiment]
The telephone system 3 is, for example, a system installed in each department of a company. As shown in FIG. 13, in addition to the user identification terminal 10, the telephone terminal 20, the management terminal 30, etc., the user belonging to the department uses it. A device identification terminal 40 provided for each belonging device (for example, a notebook PC) is provided.

  The device identification terminal 40 is a sheet-like terminal having a built-in wireless tag 42 that records a device ID assigned to a device to be used by a user belonging to a department, and when a request is received from the outside. The recorded device ID is transmitted wirelessly.

The recording unit 33 included in the management terminal 30 includes a belonging user list that is a data table in which user IDs assigned to the belonging users of the department in which the telephone system 3 is installed, and the belonging user should use. A belonging device list, which is a data table in which device IDs assigned to the respective devices are registered, is recorded (see FIGS. 14A and 14B).
O Operation mode setting process of the management terminal 30 The operation mode setting process in the present embodiment is only partially different from the operation mode setting process in the first embodiment (FIG. 4), and only the difference is shown in FIG. It will be described in detail based on. In addition, about the process of the same step number as the operation mode setting process in 1st Embodiment, it is set as the process similar to 1st Embodiment.

  First, request data for requesting ID notification is sent to the identification terminals 10 and 40 (s310). In this process, the communication unit 32 is instructed to transmit request data, and the communication unit 32 that has received this instruction transmits the request data. At this time, the request data is transmitted at a signal level sufficient to maintain a sufficient signal level (a signal level at which the wireless tags 12 and 42 can operate) within a predetermined range (within the radius of 10 m in this embodiment). The The identification terminals 10 and 40 that have received the request data transmit user notification data and device notification data indicating the ID recorded in the wireless tag 12 built in the identification terminals 10 and 40.

Next, user notification data and device notification data transmitted from the identification terminals 10 and 40 are received (s320).
Next, the user ID indicated by each user notification data received in the process of s320 is extracted, and a notification user list which is a data table in which these user IDs are registered is generated (s330). In this process, as shown in FIG. 14C, a notification user list in which the user ID is registered is generated, and the notification user list is recorded in the recording unit 33.

  Next, a device ID indicated by each device notification data received in the process of s320 is extracted, and a notification device list which is a data table in which these device IDs are registered is generated (s332). In this process, as shown in FIG. 14D, a notification device list in which the device ID is registered is generated, and the notification user list is recorded in the recording unit 33.

  Next, the notification user list generated in the process of s330 is compared with the affiliation user list recorded in advance in the recording unit 33, and registered in the affiliation user list among the user IDs registered in the notification user list. It is checked whether the received user ID is included (s340).

  If the user ID registered in the affiliated user list is included in the user ID registered in the notification user list in the process of s340 (s340: YES), the notification device list generated in the process of s332 And the affiliation device list recorded in advance in the recording unit 33 to check whether the user ID registered in the notification device list includes the device ID registered in the affiliation device list. (S342). Since the affiliation device list is a device ID assigned to the affiliation device, the device ID registered in the affiliation device list is included in the device IDs registered in the notification device list in the process of s342. By checking whether or not the device is included, it is checked whether or not the affiliated device exists within a predetermined range of the telephone system 1.

  If the device ID registered in the affiliation device list is included in the ID registered in the notification device list in the processing of s342 (s342: YES), the normal mode of the operation mode for the telephone terminal 20 is set. (S350).

  On the other hand, when the device ID registered in the notification device list in the process of s342 does not include the device ID registered in the belonging device list (s340: NO), or in the notification user list in the process of s340 If the registered user ID does not include the registered user ID in the affiliated user list (s340: NO), the telephone terminal 20 is instructed to switch to the absence mode of the operation mode (s360). .

Thus, after the process of s350 or s360 is completed, the present operation mode setting process is terminated.
Advantages of the third embodiment The telephone system 3 configured as described above can obtain the following effects in addition to the effects obtained from the same configuration as the telephone system 1 of the first embodiment.

  According to the telephone system 3, when a call is received by the telephone terminal 20 itself, if the user does not exist within the predetermined range or if there is no device belonging to the predetermined range, the user is switched to the absence mode. If both the affiliation device and the affiliation device exist, the telephone terminal 20 calls itself in the normal mode. In this way, when there is an incoming call to the telephone terminal 20, even if the affiliated user exists within a predetermined range of the telephone terminal 20, if the affiliated device does not exist, the answering machine function may be activated. it can.

  Affiliated devices are those that are defined as devices that should be used by the affiliated users, and are likely to have the information necessary to process the calling user's requirements. . Therefore, when a call is received by the telephone terminal 20 itself, even if the user to whom the calling user who has called the telephone terminal 20 responds, information on the calling user's requirements is stored in the device. If there is no affiliated device, the calling user's message cannot be processed. In such a case, both the belonging user and the calling user may consume useless time.

Therefore, when an incoming call to the telephone terminal 20 is received, even if the affiliated user exists within a predetermined range of the telephone terminal 20, if the affiliated device does not exist, the answering machine function is activated. This is suitable for preventing the user from consuming unnecessary time.
Modified example with respect to the third embodiment In the third embodiment, the telephone terminal 20 and the management terminal 30 are illustrated as separate components, but both terminals are configured integrally as in the second embodiment. However, it may be configured such that transfer to another telephone system 3 can be performed.

  Further, in the process of s342 in FIG. 15, an example is shown in which the device ID registered in the notification device list is configured to check whether the device ID registered in the affiliation device list is included in the device ID registered in the notification device list. . However, the processing of s342 may be configured to check whether all device IDs registered in the affiliation device list are included in the device IDs registered in the notification device list.

[Modification to Common Configuration of Each Embodiment]
As mentioned above, although embodiment of this invention was described, this invention is not limited to said specific embodiment, It can implement with a various form besides this.

  For example, in the said embodiment, what was comprised so that the process shown by each flowchart might be performed with the computer system which consists of the control parts 21 and 31 with which the telephone terminal 20 and the management terminal 30 are provided was illustrated. However, a part or all of these processes may be executed by another computer system connected to the telephone terminal 20 and the management terminal 30 via a wired / wireless signal transmission path.

  Further, in the present embodiment, as the identification terminal 10, a wireless tag that is driven by the request data and transmits user notification data when the request data is received is exemplified. However, as the identification terminal 10, for example, an IC card or a transponder that operates with a built-in power source may be adopted as long as it can wirelessly communicate user notification data to the telephone terminal 20 side. In this case, the user notification data may be transmitted at the timing when the request data is received as in the above embodiment, but the user notification data may be transmitted spontaneously at a predetermined period. . In the latter case, the processing of s320 may be performed at the timing of receiving the user notification data without performing the processing of s310 in FIGS. In particular, in this configuration, in addition to a method for determining whether the user belonging to the user is within a predetermined range based on whether the user notification data can be received, the signal level of the user notification data received in the process of s320 is used. A determination method can also be adopted.

  Moreover, in the said embodiment, what was comprised so that the operation mode setting process of FIG. 4, FIG. 15 might be repeatedly performed for every predetermined time was illustrated. However, these processes may be performed when an incoming call to the telephone terminal 20 is received.

If comprised in this way, the operation mode of the telephone terminal 20 can be switched to the newest state by the operation mode setting process performed when the incoming call with respect to the telephone terminal 20 is received.
[Correspondence with the present invention]
In the embodiment described above, the telephone terminal 20 is a main unit in the present invention, and the management terminal 30 is a management unit in the present invention.

  The user ID is user identification data in the present invention, the device ID is device identification data in the present invention, the belonging user is a responding user in the present invention, and the belonging user list is a user table in the present invention.

Further, the processes of s310 and s320 in FIGS. 4, 9, and 15 are the first identification data acquisition means in the present invention.
Further, the processing of s510 and s520 in FIG. 11 is the second identification data acquisition means in the present invention.

  Further, the processes of s350 and s360 in FIGS. 4, 9, and 15 are switching command means in the present invention, and the telephone terminal 20 (the control unit 21) that switches the operation mode in response to the commands by these processes is It is a switching means in the invention.

  Further, the process of s420 in FIG. 10 is search request means in the present invention, the process of s410 is user specifying means in the present invention, and the process of s490 is detection transfer means in the present invention.

Further, the processing after s200 in FIG. 3 and FIG. 12 (the control unit 21 for starting) is an absence starter in the present invention.
In addition, the processes of s112, s114, and s110 in FIG. 12 are emergency call means in the present invention.

  Further, the processes of s380 and s390 in FIG. 9 are user notification means in the present invention.

  The telephone terminal 20 operates in the absence mode if the affiliated user does not exist within the predetermined range of the telephone terminal 20 itself (s360), and operates in the normal mode if the affiliated user exists (s350). Here, whether or not the affiliated user exists within the predetermined range is determined based on whether or not user notification data can be received (acquired the user ID) from the user identification terminal 10 owned by the affiliated user. Need only be able to transmit user notification data, and need not have a configuration for realizing a voice call. Therefore, even if the number of identification terminals 10 increases according to the number of users notified to the telephone terminal 20, a large number of configurations for realizing a voice call are not required, and the cost of the entire telephone system is increased. Can be suppressed.

The block diagram which shows the structure of the telephone system in 1st Embodiment. The figure which shows a notification user list (a) and a affiliation user list (b) The flowchart which shows the process sequence of the incoming call process in 1st Embodiment. The flowchart which shows the process sequence of the operation mode setting process in 1st Embodiment. The block diagram which shows the structure of the telephone system in another embodiment. The flowchart which shows the partial process sequence of the operation mode setting process in another embodiment. The flowchart which shows the partial process sequence of the operation mode setting process in 1st Embodiment. The block diagram which shows the structure of the telephone system in 2nd Embodiment. The flowchart which shows the process sequence of the operation mode setting process in 2nd Embodiment. The flowchart which shows the process sequence of the incoming call process in 2nd Embodiment. The flowchart which shows the process sequence of the search notification process in 2nd Embodiment. The flowchart which shows the process sequence of the incoming call process in another embodiment The block diagram which shows the structure of the telephone system in 3rd Embodiment. Affiliated user list (a), belonging device list (b), notification user list (c), and notification device list (d) The flowchart which shows the process sequence of the operation mode setting process in 3rd Embodiment.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 ... Telephone system, 2 ... Telephone system, 3 ... Telephone system, 10 ... User identification terminal, 12 ... Wireless tag, 20 ... Telephone terminal, 21 ... Control part, 22 ... Handset, 22 ... Transmitter / receiver part, 23 ... Recording Playback unit, 24 ... user interface unit, 24a ... symbol button, 24b ... display panel, 24c ... speaker, 24d ... mode change switch, 24e ... search transfer button, 26 ... external interface unit, 30 ... management terminal, 31 ... control unit , 32 ... communication section, 33 ... recording section, 34 ... user interface section, 35 ... external interface section, 40 ... device identification terminal, 42 ... wireless tag.

Claims (20)

Have a voice mail, a wireless communication capable telephone terminal with a plurality of identification terminals to send identification data assigned,
A first identification data acquiring means for acquiring the identification data by wireless communication from said plurality of identification terminals existing within Jo Tokoro range,
Identification data storage means for storing a plurality of the identification data;
When the identification data acquired by the first identification data acquisition means is included in the identification data stored in the identification data storage means, the operation mode is switched to the normal mode that does not use the answering function, and the first identification And switching means for switching the operation mode to the answering mode using the answering function when the identification data acquired by the data acquisition means is not included in the identification data stored in the identification data storage means. A telephone terminal characterized by that. In the telephone terminal, the first identification data obtaining means, the telephone terminal according to claim 1, characterized in that to obtain the identification data at regular intervals from all the identification terminal present within a predetermined range. The identification data storage means stores a user table in which the identification data is registered ,
The switching means switches the operation mode to the normal mode if the identification data acquired by the first identification data acquisition means includes the identification data registered in the user table. The telephone terminal according to claim 1 or 2, wherein if the user identification data registered in the user table is not included, the operation mode is switched to the absence mode. The telephone terminal and similarly functioning other telephone terminals and data communication possible, and is configured to be transferred to voice call or incoming call to another telephone terminal,
It receives an instruction from the outside, and a search request means for transmitting the search request data to the effect that a request for retrieval of the response user defined as a user should respond to advance incoming call to the telephone terminal to another telephone terminal,
After transmitting the search request data by the search request means, after which it said response user who requested the search by the search request data from the other telephone terminal receives the retrieval notification data for notifying the detected, The telephone terminal according to any one of claims 1 to 3, further comprising detection transfer means for performing transfer to the other telephone terminal . A user designating means for allowing a user during a voice call to designate a specific responding user;
The search request means, telephone terminal according to claim 4, characterized in that to transmit the search request data to the effect that a request for retrieval of the designated response user by the user specifying means to the other telephone terminal. The said detection transfer means transfers a voice call to the said other telephone terminal , when receiving the operation by the user in voice call after receiving the said search notification data. 5. The telephone terminal according to 5. An answering start means for starting the use of the answering function when the operation mode is the answering mode is provided.
When the search request means receives an incoming call to the telephone terminal when the operation mode is in the absence mode, the search request means transmits the search request data to the other telephone terminal side,
The detection transfer means forwards the incoming call to the other telephone terminal when the search notification data is received from the other telephone terminal after transmission of the search request data by the search request means,
5. The telephone terminal according to claim 4, wherein the answering start unit starts using the answering function when the search request data is not received after the search request data is transmitted by the search requesting unit. Other telephone terminal capable of data communication in which function similarly to the telephone terminal, and is configured to be transferred to voice call or incoming call from the other telephone terminal,
When receiving search request data for requesting a search for a user to which specific identification data is assigned from another telephone terminal side, the identification data is acquired from the identification terminal existing within a predetermined range. Identification data acquisition means;
In said identification data obtained by the second identification data obtaining means, wherein the search if the request the identification data assigned to the user who requested the search data is included, was asked to the search user Search notification means for transmitting search notification data for notifying that the detection has been detected to the other telephone terminal ;
Emergency call means for making a call regardless of the operation mode of the telephone terminal when a voice call is transferred from the other telephone terminal after the search notification data is transmitted by the search notification means. The telephone terminal according to any one of claims 1 to 7. If even one of the identification data acquired by the first identification data acquisition means is not included in the identification data stored in the identification data storage means, the user to whom the identification data is assigned is predetermined. The telephone terminal according to any one of claims 1 to 8, further comprising user notifying means for notifying that it does not exist within the range .   Search notification means for notifying that the responding user who requested the search with the search request data is detected from the other telephone terminal side is provided.
  The telephone terminal according to any one of claims 4 to 7, wherein the telephone terminal is characterized. A main unit including at least the switching unit and the detection transfer unit, and a management unit including at least the first identification data acquisition unit, the identification data storage unit, and the search request unit.
Further, the management unit sets the operation mode to a normal mode and an absence mode based on the identification data acquired by the first identification data acquisition unit and the identification data stored in the identification data storage unit. Switching command means for commanding the main body to switch to either one is provided.
The telephone terminal according to claim 4, wherein: A main unit including at least the switching unit and the detection transfer unit, and a management unit including at least the first identification data acquisition unit, the identification data storage unit, and the search request unit.
The management unit switches the operation mode to either the normal mode or the absence mode based on the identification data acquired by the first identification data acquisition unit and the identification data stored in the identification data storage unit. Is provided so as to function as the identification data storage means and the search request means of another telephone terminal that functions in the same manner as the telephone terminal.
The telephone terminal according to claim 4, wherein: The identification terminal is attached to a first identification terminal capable of transmitting user identification data, which is identification data allocated to a user, and a device used by the user, and is identification data allocated to the device. A second identification terminal capable of transmitting certain device identification data;
In the telephone terminal,
The switching means includes user identification data assigned to the responding user in the identification data acquired by the first identification data acquiring means, and a use device that is determined in advance as a device to be used by the responding user. If the device identification data assigned to the device is included, the operation mode is switched to the normal mode. On the other hand, if the device identification data assigned to the use device is not included, the operation mode is switched to the absence mode.
The telephone terminal according to any one of claims 1 to 12, characterized in that: A telephone system comprising the telephone terminal according to any one of claims 1 to 13 and a plurality of identification terminals. The telephone terminal according to claim 10 or 11, further comprising: a management terminal device including the management unit; and a main body device including the main body unit separate from the management terminal device. .   The management terminal device according to claim 15. A program for causing a computer to execute various processing procedures for causing a telephone terminal according to any one of claims 1 to 13 to function.   A telephone terminal having an answering machine function and capable of wireless communication with an identification terminal that transmits assigned identification data,
  First identification data acquisition means for acquiring the identification data from the identification terminal existing within a predetermined range by wireless communication, and the operation mode of the telephone terminal based on the identification data acquired by the first identification data acquisition means Switching means for switching, and
  If the identification data allocated by the responding user who should respond to the incoming call to the telephone terminal in advance is included in the identification data acquired by the first identification data acquisition unit, the switching unit If the identification data assigned to the responding user is not included, the mode is switched to the voice mail mode in which the voice mail function is used.
further,
  It is configured to be able to perform data communication with other telephone terminals that function in the same manner as the telephone terminal, and to be able to transfer voice calls or incoming calls to the other telephone terminals.
Search request means for receiving search instructions for requesting a search for the responding user in response to an external command, to other telephone terminals;
After the search request data is transmitted by the search request means, after receiving the search notification data for notifying that the responding user who requested the search with the search request data from the other telephone terminal side has been detected, Detecting and transferring means for transferring to another telephone terminal
A telephone terminal characterized by that.   A telephone terminal having an answering machine function and capable of wireless communication with an identification terminal that transmits assigned identification data,
  First identification data acquisition means for acquiring the identification data from the identification terminal existing within a predetermined range by wireless communication, and the operation mode of the telephone terminal based on the identification data acquired by the first identification data acquisition means Switching means for switching, and
  If the identification data allocated by the responding user who should respond to the incoming call to the telephone terminal in advance is included in the identification data acquired by the first identification data acquisition unit, the switching unit If the identification data assigned to the responding user is not included, the mode is switched to the voice mail mode in which the voice mail function is used.
further,
It is configured to be able to perform data communication with another telephone terminal that functions in the same manner as the telephone terminal, and to transfer a voice call or incoming call from the other telephone terminal,
When receiving search request data for requesting a search for a user to which specific identification data is assigned from another telephone terminal side, the identification data is acquired from the identification terminal existing within a predetermined range. Identification data acquisition means;
If the identification data acquired by the second identification data acquisition means includes the identification data assigned to the user requested to search by the search request data, the user who has requested the search Search notification means for transmitting search notification data for notifying the detection to the other telephone terminal;
Emergency call means for making a call regardless of the operation mode of the telephone terminal when receiving a voice call transfer from the other telephone terminal after transmitting the search notification data by the search notification means.
A telephone terminal characterized by that. A telephone terminal having an answering machine function and capable of wireless communication with an identification terminal that transmits assigned identification data,
First identification data acquisition means for acquiring the identification data from the identification terminal existing within a predetermined range by wireless communication, and the operation mode of the telephone terminal based on the identification data acquired by the first identification data acquisition means Switching means for switching, and
If the identification data allocated by the responding user who should respond to the incoming call to the telephone terminal in advance is included in the identification data acquired by the first identification data acquisition unit, the switching unit If the identification data assigned to the responding user is not included, the mode is switched to the voice mail mode in which the voice mail function is used.
further,
The identification terminal is attached to a first identification terminal capable of transmitting user identification data, which is identification data assigned to the user, and a device used by the user, and the identification data assigned to the device In the case of a second identification terminal capable of transmitting certain device identification data,
The switching means includes user identification data assigned to the responding user in the identification data acquired by the first identification data acquiring means, and a use device that is determined in advance as a device to be used by the responding user. If the device identification data assigned to the device is included, the operation mode is switched to the normal mode, while if the device identification data assigned to the use device is not included, the operation mode is switched to the absence mode. Phone terminal.

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