KR20040017405A - Method for Transmitting Automatically Voice Message in Keyphone System - Google Patents

Abstract

PURPOSE: A method for automatically providing a voice message in a keyphone system is provided to transmit the voice message recorded in an extension of the keyphone system to a predetermined terminal intrinsic number after a predetermined uniform time elapses. CONSTITUTION: If a voice message is received from an object in a state in which a call is forwarded to a voice processing unit of a keyphone main device, the keyphone main device stores the received voice message(S400). The keyphone main device transmits voice message arrival alarm information to a corresponding extension, and operates a timer(S402). If a set time of the timer elapses, the keyphone main device automatically dials a telephone number previously stored by a user of the corresponding extension(S404). The keyphone main device judges whether confirmation request information of the stored voice message is received from the user of the dialed telephone number(S406). If confirmation request information of the stored voice message is received, the keyphone main device transmits the voice message to the telephone number(S408).

Description

Method for Transmitting Automatically Voice Message in Keyphone System

The present invention relates to a method for automatically transmitting a voice message in a key phone system that transmits a voice message recorded in an extension of a key phone system to a predetermined terminal unique number after a predetermined time elapses.

The key phone system is an efficient simple exchange system designed to be used by several people at the same time by connecting a limited number of CO lines to a key phone main unit and connecting a key phone and a regular phone. That is, the key phone system is a small telephone exchange device that can be used by connecting a plurality of extensions to a limited number of telephone line lines. Various conveniences, such as intercom calls between stations, have the effect of reducing operating costs. In addition, the digital key phone system and the Internet key phone system accommodate a variety of advanced functions and clear call quality, as well as an internal LAN (Local Area Network), a network and various Internet-only networks. Optimal performance with communication system.

The key phone system is configured to include a voice processing unit. When an extension user connected to the key phone main unit is absent, the extension is transferred to the voice processing unit inside the key phone main unit so that the other party can record a voice message in the voice processing unit.

Thereafter, the user can play, store, or delete the voice message at the extension or access the voice processing unit inside the key phone main unit from the outside to play, store and delete the stored voice message.

The extension used below may be a terminal, for example, a telephone.

Hereinafter, a method of confirming a voice message recorded in the voice processor will be described with reference to the accompanying drawings.

1 is a flowchart illustrating a method of checking a voice message recorded in a voice processing unit of a conventional key phone main unit.

Referring to FIG. 1, when a call is received from the outside in a state in which the user switches the extension to the voice processing unit inside the key phone main apparatus (S100), the keyphone assertion value determines whether the extension is hooked off (S102). That is, it is determined whether the user answers the call.

If the user does not answer the call, the extension is forwarded to the voice processing unit to record a voice message transmitted from the other party (S104). That is, the voice message is stored in the voice processor.

Then, the key phone claim transmits the voice message arrival alarm information to the corresponding station (S106). Then, voice message arrival alarm information is displayed on the display unit of the corresponding extension. The user determines whether a voice message has been recorded using the voice message arrival alarm information displayed on the display unit.

If the user wants to confirm the recorded voice message, the user transmits the voice message confirmation request information to the key phone main unit by using a function button of the corresponding extension or externally accesses the voice processing unit of the key phone main unit to check the voice message. Send the request information.

When the voice message confirmation request information through the extension is received from the user (S108), the keyphone assertion value transmits the voice message recorded in the voice processing unit to the corresponding extension (S110). Then, the user may receive the transmitted voice message and play, store and delete the voice message using the function button of the extension.

If, as a result of step 108, the user wants to confirm the voice message from the outside and the voice message confirmation request information is received from the outside, that is, if the connection request information from the user is received from the user (S114), the key phone main device Authenticates the user information input by the user (S116). The user information may be a password or the like authorized through the voice processing unit of the key phone main unit.

When the authentication of the user information is completed, the keyphone claim value transmits a voice message recorded in the voice processing unit to the user (S118).

If the hookoff of the extension is detected in step 102, that is, when the user answers the call, the user performs a phone call with the other party (S112).

However, in the related art, it is inconvenient to check whether or not a voice message is recorded in the absence of the user, and to check the voice processing unit of the key phone system to check whether the voice message remains. .

In addition, even if the voice message is stored, there is a problem in that the voice message cannot be delivered unless the voice message is directly checked in the extension to confirm the voice message or the voice message is accessed from the external key processing system to check the voice message. .

Accordingly, an object of the present invention is to reduce the effort to check whether the voice message is left by making a call to the key phone system to check the voice message when the user goes out, and to eliminate the risk of not receiving important voice messages. It is to provide an automatic message delivery method.

1 is a flowchart illustrating a method of checking a voice message recorded in a voice processing unit of a conventional key phone main unit.

Fig. 2 is a block diagram schematically showing the configuration of a keyphone main device.

3 is a flowchart illustrating a method of storing user setting information for automatic delivery of a voice message according to an embodiment of the present invention.

4 is a flowchart illustrating a method for automatically delivering a voice message according to an embodiment of the present invention.

<Explanation of symbols for the main parts of the drawings>

200: central control unit 210: voice processing unit

220: power supply 230: trunk line connection

240: ordinary telephone connection 250: key phone telephone connection

260: wireless connection

According to an aspect of the present invention to achieve the above object, in a method of automatically forwarding a voice message transmitted from the other party in the state that the station is switched to the voice processing unit inside the key phone main device, the voice message transmitted from the other party Save the message, transmit the voice message arrival alarm information to the corresponding station, and operate the timer. When the timer expires, the user automatically dials the terminal's unique number previously stored by the user of the station, and automatically dials the automatic dial. When the confirmation request information of the stored voice message is received from the terminal, the voice message is transmitted to the terminal unique number.

According to another aspect of the present invention, if the user's setting information is received and stored from the user and the hookoff of the extension is not detected for the ring signal received from the outside, the extension is forwarded to the voice processing unit and the voice is transmitted from the other party. Save the message, transmit the voice message arrival alarm information to the corresponding station, and operate the timer, and when the timer expires, automatically dial the terminal unique number in the stored user setting information, When the confirmation request information of the stored voice message is received from a corresponding terminal, a voice message automatic delivery method is provided in a key phone system, characterized in that for transmitting the stored voice message.

The user setting information includes a terminal unique number to receive a stored voice message and an automatic message delivery time.

When the user wants to confirm the stored voice message by using the extension, the user sends the voice message to the extension, and when the voice message confirmation completion information is received from the extension, the timer expires.

When the timer expires, the automatic dialing of the terminal unique number in the stored user setting information is performed after the CO line is allocated and the automatic dialing of the terminal unique number is performed.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

Fig. 2 is a block diagram schematically showing the configuration of a keyphone main device.

Referring to FIG. 2, the keyphone assertion value is the central control unit 200, the voice processing unit 210, the power supply unit 220, the trunk line connection unit 230, the general telephone connection unit 240, the keyphone telephone connection unit 250, and the wireless connection unit 260. ).

The central control unit 200 stores information such as a phone number to receive a recorded voice message transmitted from the other party and a timer of an automatic message delivery time. The telephone number to receive the voice message and the timer of the automatic message delivery time are user setting information preset by the user.

The central control unit 200 when the user calls the extension to the voice processing unit 210, when a call is received from the outside, operates the timer of the stored message automatic delivery time, if the timer expires, occupies the trunk line Sends a voice message recorded to the phone number.

The voice processor 210 stores a voice message left from the outside, and transmits a voice message through the CO line connection 230 when the corresponding phone call expires.

When the corresponding timer expires, the trunk line connecting unit 230 connects the trunk line to make a call to the corresponding telephone number stored in advance.

The general telephone connection unit 240 connects a general telephone, the wireless telephone connection unit 260 connects a wireless telephone, and the keyphone telephone connection unit 250 connects a keyphone telephone.

3 is a flowchart illustrating a method of storing user setting information for automatic delivery of a voice message according to an exemplary embodiment of the present invention.

Referring to FIG. 3, when a user selects a program mode at an extension, the keyphone assertion value receives program mode selection information from the user (S300).

Then, the key phone assertion value transmits program menu information according to the program mode selection information to the user (S302). The program menu information is transmitted to the user in the form of voice or text.

When the user selects a program menu to use in the program menu, the key phone assertion value receives program menu selection information from the user (S304).

Then, the keyphone assertion value is received and stored from the user, user setting information including a phone number to receive the voice message when the user is absent, message automatic delivery time, etc. (S306).

If a voice message is recorded when the user is absent, the keyphone claim checks the stored message auto delivery time. Then, when the message automatic delivery time is reached, the voice message arrival guide information is transmitted by calling the stored phone number. The user may check the recorded voice message by receiving the voice message arrival guide information.

Hereinafter, a detailed description of a method for automatically delivering a voice message in a key phone system will be described with reference to FIGS. 4 and 5.

4 is a flowchart illustrating a method for automatically delivering a voice message when an extension is transferred to a voice processing unit inside a key phone main unit according to an exemplary embodiment of the present invention.

Referring to FIG. 4, when a voice message is received from the other party while the corresponding extension is switched to the voice processing unit inside the key phone main device, the key phone assertion value stores the received voice message (S400).

Thereafter, the keyphone claim transmits a voice message arrival alarm information to the corresponding station and simultaneously operates a timer (S402).

When the timer operated in step 402 expires, the keyphone assertion value automatically dials the telephone number previously stored by the user of the extension (S404).

At this time, the keyphone assertion value is automatically assigned to the pre-stored telephone number after being assigned a CO line. If all CO lines are busy, the key phone claim value waits until the CO line is allocated, and then allocates the CO line, and automatically dials the phone number stored by the user.

After performing step 404, the keyphone assertion value determines whether confirmation request information of the stored voice message is received from the user of the dialed telephone number (S406).

As a result of the determination in step 406, when the confirmation request information of the stored voice message is received from the user, the keyphone claim value transmits the voice message to the automatically dialed telephone number (S408). The user who has received the voice message may repeat, store or delete the voice message.

5 is a flowchart illustrating a method for automatically delivering a voice message according to an embodiment of the present invention.

Referring to FIG. 5, when a call is received from the outside in a state where the user switches the extension to the voice processing unit inside the key phone main apparatus (S500), the key phone assertion value determines whether the extension is hooked off (S502). That is, it is determined whether the user answers the telephone.

If the extension is not detected, that is, the user does not answer the call, the extension is forwarded to the voice processing unit to record a voice message transmitted from the other party (S504).

The keyphone assertion value then transmits the voice message arrival alarm information to the extension and simultaneously operates a timer stored in advance (S506). The voice message arrival alarm information is displayed on the display unit of the station that has received the voice message arrival alarm information.

Next, the keyphone claim value determines whether the user requests confirmation of a voice message using an extension (S508).

If it is determined in step 508 that the user does not request confirmation of the voice message using the extension, the keyphone claim value determines whether the operated timer has expired (S510).

If the timer expires as a result of the determination in step 510, the keyphone claim value is automatically dialed to a phone number previously stored by the user (S512).

At this time, the keyphone assertion value is automatically assigned to the pre-stored telephone number after being assigned a CO line. If all CO lines are busy, the key phone claim value waits until the CO line is allocated, and then allocates the CO line, and automatically dials the phone number stored by the user.

The keyphone assertion value then determines whether the extension is hooked off, that is, whether or not the user answers the call (S514).

As a result of the determination in step 514, when the user answers the call, the keyphone claim value transmits a guide message indicating that the voice message remains through the voice processing unit (S516).

Then, when confirmation request information of the voice message is received from the user (S518), the voice message is transmitted to the user (S520). The user who has received the voice message may repeat, store or delete the voice message.

If it is determined in step 514 that the user does not answer the call, the timer is restarted (528). The keyphone assertion is then performed again from step 510.

If the user requests confirmation of the voice message using the extension in step 508, the keyphone claim value transmits the voice message stored in the voice processing unit to the corresponding extension (S524). Thereafter, the keyphone assertion extinguishes the timer when the voice message confirmation completion information is received from the user (S526).

If the hookoff of the extension is detected in step 502, the user determines that the user is making a phone call with the other party (S522).

The present invention is not limited to the above embodiments, and many variations are possible by those skilled in the art within the spirit of the present invention.

As described above, according to the present invention, the user can make a phone call to the key phone system to check the voice message when going out, thereby reducing the trouble of checking whether there is a voice message remaining, and eliminating the risk of not receiving important voice messages. The system may provide a method for automatically delivering a voice message.

Claims (5)

A method for automatically delivering a voice message transmitted from a counterpart in a state in which the station is forwarded to a voice processing unit inside a key phone main device, Storing the voice message transmitted from the other party; Operating a timer while transmitting voice message arrival alarm information to the corresponding station; When the timer expires, automatically dialing a terminal unique number stored in advance by a user of the corresponding station; and Transmitting a voice message to the terminal when confirmation request information of the stored voice message is received from the terminal on which the auto dial is performed; Automatic voice message delivery method in a key phone system comprising a. Receiving and storing user setting information from a user; If the hookoff of the corresponding station is not detected with respect to a ring signal received from the outside, transferring the corresponding call to the voice processing unit and storing the voice message transmitted from the other party; Operating a timer while transmitting voice message arrival alarm information to the corresponding station; When the timer expires, automatically dialing a terminal unique number in the stored user setting information; If the confirmation request information of the stored voice message is received from the terminal corresponding to the terminal unique number, transmitting the stored voice message. Automatic voice message delivery method in a key phone system comprising a. The method of claim 2, The user setting information includes a terminal unique number to receive the stored voice message, automatic message delivery method in the key phone system, characterized in that it comprises a message delivery time. The method of claim 2, If the user wants to confirm the stored voice message using the extension, transmitting the voice message to the extension; Extinguishing a timer when voice message confirmation completion information is received from the extension; Automatic voice message delivery method in a key phone system comprising a. The method of claim 2, When the timer expires, when the timer expires, after receiving a CO line, the terminal automatically transmits the voice message to the terminal unique number.