JP4097438B2 - How to use a forwarding car - Google Patents

Description

[0001]
[Technical field to which the invention belongs]
  The present inventionForwardRental carofOperation method andForwardRental carofThe present invention relates to a system that provides a reservation service.
[0002]
[Prior art]
  As conventional technology,Japanese Patent Application Laid-Open No. 2001-195683 (hereinafter referred to as prior art) describes a rental car management method and a system for making sure that a car (rental car) is returned without modification.
[0003]
[Problems to be solved by the invention]
  However,A rental car that is different from the rented car rental store and the returned car rental business store is not in operation until it is returned to the scheduled car rental business store and then forwarded to the rented car rental business store.
  The present inventionThe returned rental car must not be managed to operate until it is forwarded to the rental car rental store.Was made to improve, Make sure that the car rental information is communicated to the user who wants to use the rental car, accept the reservation,As a rental car to the rented car rental shopRent out, By reducing the cost of collecting rental cars, and further reducing transportation costs, providing car rental users with lower-priced rental cars,Improving the operating efficiency of rental carsProviding a way to operate a forwarding carIt is.
[0004]
[Means for Solving the Problems]
  The present inventionAccording to a first aspect of the present invention, there is provided a method for operating a forward rental car, wherein a processing device, a storage device, a central management device having a communication function, and communication devices or communication terminals of a plurality of rental car stores are connected via a communication network. Using a system in which a communication terminal on the side of a rental car user having a web function that can be transmitted and received in an environment and a central management device are connected via a web site on the Internet,
(A) Of the multiple rental car shops, the communication equipment or communication terminal of the rental car shop that rented the rental car is different from the rented car rental shop. Vehicle data consisting of the car information and the operation / reservation status information including the name of the rented store, the end date and time, and the name of the planned store to be returned to the central management device and the returned rental car store via the communication network. Transmitting to a communication device or a communication terminal;
(B) The central management device stores the vehicle data of the forwarded rental car for which transmission has been accepted for each forwarded rental car with respect to the storage device, and is determined from the vehicle information and the name of the rental store from the vehicle data stored in the storage device. Use start time and return time determined from arrival prefecture / arrival store, end date / time, departure prefecture / departure store determined from the name of the store to be returned, use section determined from arrival prefecture / arrival store and departure prefecture / departure store Generating forwarding car rental inventory information consisting of operation / reservation status information including a charge set in advance according to the use section;
(C) the central management device displaying and posting the generated forwarding car rental inventory information on a web site on the Internet;
(D) A step in which the communication terminal of the rental car user transmits search condition information for selecting the arrival prefecture / arrival store and the departure prefecture / departure store to the central management apparatus via the web site displaying and displaying the forwarding car rental inventory information. When,
(E) The central management device searches forward car rental inventory information based on the search condition information accepted for transmission, and if there is forward car rental inventory information that matches the search condition, the list is stored in the communication terminal of the rental car user. Sending, and
(F) The rental car user's communication terminal sends reservation request information including the forward rental car selected from the list of forward car rental inventory information transmitted to the communication terminal and the personal information of the rental car user via the web site on the Internet. Sending to the central management unit;
(G) The central management device generates reservation confirmation information based on the reservation request information accepted for transmission, and transmits the reservation confirmation information to the communication terminal of the rental car user via a web site on the Internet;
(H) the communication terminal of the rental car user transmits the reservation acceptance information to the central management device via the web site on the Internet based on the reservation confirmation information transmitted to the communication terminal;
(I) The central management device generates a reservation reception number and reservation information based on the received reservation acceptance information, and transmits the generated reservation reception number to the communication terminal of the rental car user via a web site on the Internet. The reservation receipt number and the reservation information are transmitted to the rental car rental store and the communication equipment or communication terminal of the returned rental car store via the communication network, respectively, and the forward rental car of which the reservation receipt number is assigned together. Deleting forward car rental inventory information;
(J) Further, when the end time included in the forward rental car vehicle data is am in the generated forward rental car inventory information, the central management device includes noon on the return date in the forward rental car vehicle data. If the end time is in the afternoon, the noon of the day after the return date is set as the reservation deadline time for each forward rental car, and the forward rental car reservation acceptance information has not been received by the deadline for reservation. Deleting the forwarding car rental inventory information,
  It is characterized by this.
  here,A rent-a-car is a rent-a-car that is returned to a rental car business other than the rented car rental store and needs to be returned to the rented car rental business.Yeah.
[0005]
  The present inventionAccording toInstead of returning a rental car that requires forwarding,As a rental car to the rented car rental shopBy lending to users, it will promote the improvement of the rent-a-car occupancy rate and eliminate the expense of forwarding.In addition, the forwarded rental car that has not been reserved by the reservation deadline time can be forwarded to the forwarder and returned to the store that owns the rental car with a minimum amount of time.
[0006]
The method for operating a forwarding car according to claim 2 according to the present invention is the method for operating a forwarding car according to claim 1,
(K) The central management device searches forward car rental inventory information based on the search condition information accepted for transmission, and if there is no forward car rental inventory information that matches the search condition, the waiting rental guide information is communicated to the rental car user. Sending to the device;
(L) Waiting reservation registration request information for requesting the rental car user's communication terminal to register the waiting reservation including the use period of the forwarding rental car and the expiration date of the waiting reservation based on the waiting reservation information transmitted to the communication terminal. Sending to the central management device via a web site on the Internet;
(M) the central management device storing the waiting reservation registration request information accepted for transmission in the storage device;
(N) The central management device searches forward car rental inventory information based on the waiting reservation registration request information, and if there is forward car rental inventory information that matches the registration conditions of the waiting reservation by the expiration date of the waiting reservation, Sending the same car rental inventory information to the communication terminal of the rental car user;
(O) The central management device searches forward rental car inventory information based on the waiting reservation registration request information, and if there is no forward rental car inventory information that matches the waiting reservation registration conditions by the expiration date of the waiting reservation, The step of deleting the waiting reservation registration request information from the storage device is executed.
[0007]
DETAILED DESCRIPTION OF THE INVENTION
  The present inventionButFIG. 1 shows an example of the overall system configuration to be applied.And FIG.Shown in
  The system to which the present invention is applied isCentral management center 1Central management device 5When, With the central management device 5Each rental car company or rental car store 2 that can be connected via the communication network 6₁~ 2_n Communication device 7 or communication terminal 8When,With the central management device 5Rent-a-car users 4 who can connect via the website 3 on the Internet₁~ 4_n Communication terminal 11It consists of.
[0008]
  Central management center 1Central management device 5InAgainst, Each car rental company or car rental shop 2₁~ 2_n Communication device 7 or communication terminal 8From,Different rent-a-car rental car rental stores and returned rental car stores12Only, Car information, operation / reservation status information including name of rental store, end date and time, and name of store to be returnedVehicle dataThrough the communication network 6SendIsThe
[0009]
  Central management device of Central Management Center 15 is,The vehicle data of the forwarding car 12 that has been accepted for transmission is stored in the storage device.Memorize for each forwarding cardo itManage,From the vehicle data stored in the storage device,Display on web site 3 on the Internet, Arrival prefecture / arrival store determined from car information and rental store name, available start time and return time determined from end date / time, departure prefecture / departure store, arrival prefecture / arrival store determined from return planned store name And usage section determined from the departure prefecture / departure store, and operation / reservation status information including charges set in advance by the usage sectionGenerate forward car rental inventory information.
[0010]
  The central management device 5 displays and displays the generated forwarding car rental inventory information on the web site 3 on the Internet,Via website 3 on the InternetISend and receive in the Internet environmentTrustWeb function that canRental caruserCommunication terminal 11FromThe rental car user transmits the search condition information for selecting the arrival prefecture / arrival store and the departure prefecture / departure store to the central management device 5. The central management device 5 searches forward car rental inventory information based on the search condition information accepted for transmission, and if there is forward car rental inventory information that matches the search condition, transmits the list to the communication terminal 11 of the rental car user. To do. The reservation request information including the forward rental car selected from the forward rental car inventory information list transmitted to the communication terminal 11 and the personal information of the rental car user from the communication terminal 11 via the web site 3 on the Internet Based on the reservation request information received by the central management device 5 and transmitted to the management device 5. Reservation confirmation information is generated, and the reservation confirmation information is transmitted to the communication terminal 11 of the rental car user via the web site 3 on the Internet. A rental car user transmits reservation acceptance information from the communication terminal 11 to the central management device 5 via the web site 3 on the Internet based on the reservation confirmation information transmitted to the communication terminal 11.
[0011]
  The central management device 5 will be described later based on the received reservation acceptance information.Reservation completedIs sent to the communication terminal 11 of the rental car user,OrIf there is no forwarding car inventory information that matches the rental car user's search criteria,Information of failureRental caruserCommunicationTerminal11Send to.
[0012]
  If a reservation is made,Based on the received reservation acceptance information, the central management device 5Reservation receipt number as proof of establishmentAnd reservation information, and the generated reservation reception numberThe, Car rentaluserCommunicationTerminal11Send toAs well as, Forwarding car rental12Rent a car rental storeCommunication device 7 or communication terminal 8Reservation receipt numberWhenReservation informationTo the rental car dealership from which the forward rental car 12 departsCar rental12Send a lending order. ThisTo the rental car user who received the reservation reception numberCar rental12Is lent out. thisReservation number andReservation informationFrom the central management device 5,Car rental12Rent-a-car store that will be the arrival store of the car, that is, the car rental store that first rented the carCommunication device 7 or communication terminal 8Is also sent to.
[0013]
  Search for rental car usersThe conditions do not match the forwarding car inventory information,If the reservation is not successful,The central management device 5 wants to register as a rental carRegister user identification information as a memberThe,For car rental usersMembership numberWhenPasswordGenerateGrant,The member number and password are transmitted to the communication terminal 11. The rental car user can log in to the “waiting reservation” by inputting the assigned member number and password from the communication terminal 11, and the central management device 5 receives the guidance information of the waiting reservation as the communication terminal of the rental car user. 11 to send. The rental car user follows the input guidance to the central management device 5 using the reservation contents of the forwarding car rental such as the use section and vehicle class cc and the expiration date of the reservation contents as registration conditions for “waiting reservation”."Waiting reservation"Registration request information is sent to the central management device 5You can register.
[0014]
  The central management device 5Waiting reservationBased on registration request information, search forward car rental inventory information, and wait reservation registration conditions by the expiration date of the waiting reservationThe forwarding car rental inventory information that matches the content of the information stored in the storage device of the central management device 5Case, Waiting reservation for this forwarding car rental inventory informationRegistration request informationTheSenddidRental caruserCommunicationAutomatically transmitted to the terminal 11. Also,The central management device 5 searches forward rental car inventory information based on the waiting reservation registration request information, and if there is no forward rental car inventory information that matches the registration conditions of the waiting reservation by the expiration date of the waiting reservation, The reservation registration request information is deleted from the storage device.
[0015]
【Example】
  Of the present inventiononeAn embodiment will be described with reference to FIG.
[0016]
  In the central management center 1, for example, a central management device 5 having a processing device mainly composed of a computer, a storage device, and a communication function is installed.
[0017]
  Each rental car company or rental car shop 2₁~ 2_nIn addition, a communication device 7 such as a FAX or a communication terminal 8 such as a personal computer capable of transmitting and receiving characters and images is installed.
[0018]
  Central management device 5 of central management center 1 and each rental car company or rental car shop 2₁~ 2_nThe communication device 7 or the communication terminal 8 can be connected via a communication network 6 such as a telephone line 9 or the Internet 10.
[0019]
  Rental car users 4₁~ 4_nThe central management device 5 of the central management center 1 is a rental car user 4₁~ 4_nCan be connected via a web site 3 on the Internet from a communication terminal 11 having a web function that can be transmitted and received in the Internet environment owned by.
[0020]
  (Inventory registration) A rental car rental contract S1 is established between the rental car business store A and the rental car user C, and the rental car 12 is rented from the rental car business shop A to the rental car user C. If the rental car rental contract S1 is a rental car 12 that returns the rental car 12 to the rental car sales shop B instead of the rental car sales shop A, the administrator of the rental car sales office A At the same time as getting into the rental car and leaving for the rental car sales office B, the communication equipment 7 or the communication terminal 8 of the rental car sales shop B and the central management center 1 Car rental 12 (forwarding car rental 12) to the central management device 5Underlying vehicle dataSend "rental car rental agreement"(S2)To do.
[0021]
  The central management device 5 that has received the transmission, from the items described in the “rental car rental agreement”, from the rental car rental contract number, the vehicle registration number, the vehicle type / name of the rental car, the vehicle class cc, etc. Rental store name, rental date / time, end date / time, planned store name, borrower or driver's name / contact information, etc.includingVehicle data (table 1 in Fig. 3) consisting of operation / reservation status informationStorage device for each forwarding carMemory(S3)To do. The vehicle class cc represents the vehicle classification and the exhaust amount that are the basis of the rental fee basic rental fee in the rental car business.
[0022]
  Central management device 5Is stored in the storage device for each forwarding carForwarded rental car from stored vehicle data12Conditions that make the decision when booking a car, that is, a rental car12Inventory information(Hereafter, abbreviated as “Rent-a-car rental information”)Generate a(S4)AndIn storageMemory(S5)To do.
[0023]
  Car rental inventory information (Table 2 in Figure 3)See) From car information and the name of the vehicle dataIt is determinedFrom "arrival prefecture / arrival store", end date and timeIt is determinedFrom the "Usage available time" and "Return time" described later, and the name of the store scheduled to returnIt is determined“Use section” determined from “Departure / Departure Store”, “Departure / Departure Store” and “Arrival Prefecture / Departure Store”,"usage period"From the "charge" set in advance byFrom operation / reservation status informationTherefore, it is classified for each use section.
[0024]
  The central management device 5Generate and storeStored forward car rental information is displayed on the search screen of website 3 on the Internet.(S6)And over the internetRental carPublish to users(S7)To do.
[0025]
  Car rental12The “usable start time” and “return time” are set from the end time of the “rental car rental contract” in which the rental car is returned to the store to be returned.Reference is now made to FIG.
[0026]
  Car rental12The “usable start time” is, for example, after at least 2 hours have elapsed from the end time of the rental car rental contract. In the unlikely event that the return of the rental car to the rental car sales office B is delayed, the Central Management Center 1 receives a report from the rental car sales office B and takes measures such as contacting the user C and the forward rental car reservation person D. This is because it takes a long time.
[0027]
  Car rental12"Return time" is a forwarding car12There are two types: from the start of use to less than 12 hours and from more than 12 hours to less than 24 hours. (However, “return time” is within the business hours of the rental car shop.) This is to the forwarding agent.ForwardRental car12To the rental car store A when you requestForwardRental car12This is to make it equal to the arrival time.
[0028]
  The time that is displayed and published on the website 3 on the Internet, that is, the time for accepting reservations, is the end time of the “rental car rental contract”ForwardRental car12In the case of noon on the day of return,Noon on the day of returnThis forward rental car12Reservation deadline time.
[0029]
  Also, the end time of “rental car rental contract” is in the afternoonForwardRental car12In case of, it will be until noon the next day of return,The next day at noonThis forwarding car rental12Reservation deadline time. Noon is generally a deadline for accepting a request for a request for forwarding at night by a forwarder. (For forwarders,ForwardThe rental car is routed mainly at night and returned to the rental office that owns the rental car with a minimum amount of time. )
[0030]
  The central management device 5 isBy the reservation deadline mentioned above, Not accepting the transmission of the reservation consent information described laterFor a rental car that did not result in a reservationCar rental inventory informationIs deleted from stock registration as stock removalTo do. AndIn order to minimize the amount of time parked at the return store, we ask the forwarding agent to collect and forward the day of the reservation deadline. The forward rental car will return to the rental store, that is, the rental car business store A, which is the business store owned by the day after the longest.
[0031]
  (Reservation)Referring to FIG.Car rental12User 4₁~ 4_nIs a forwarding car12If you intend to make a reservation, send and receive in the Internet environment you ownTrustFrom a communication terminal 11 having a web function that can be made, such as a personal computer or a mobile phone, via the Internet,Every 12th rental carConnect to web site 3 that displays and publishes forwarding car rental inventory information(S8)To do.
[0032]
  When the communication terminal 11 is a mobile phone, the connection is made by each web function. In any case, various characters and videos can be displayed on the display surface, and data necessary for reservation can be transmitted / received or input.
[0033]
  Car rental12User 4₁~ 4_nIsAs a search conditionFirst select your departure province(S9)And select a departure store from stores located in the prefecture(S10)To do.
[0034]
  next,Passenger car rental 12 user 4 ₁ ~ 4 _n As the search criteriaSelect arrival prefecture(S11)And select an arrival store from stores located in the prefecture(S12)To do. This way forward car rental12Search criteria forAndDetermine the usage sectionThen, from the communication terminal 11, the search condition information for selecting the arrival prefecture / arrival store and the departure prefecture / departure store is transmitted to the central management device 5 via the web site 3 displaying and displaying the forwarding car rental inventory information.To do.
[0035]
  In this case, a list of rental car sales stores by prefecture or a map with the location of the store is displayed on the screen of the communication terminal to give the user convenience in selecting the rental store of the departure store and the arrival store. You can also. This will also help you get directions to the rental car store you want to use.
[0036]
  Based on the search condition information received, the central management device 5Passenger car rental 12 user 4 ₁ ~ 4 _n Rent-a-car to the use section decided by12Inventory information forThe search condition If there is forward car rental inventory information that matches,Car rental inventory informationList (Table 3 in Figure 3)See)The listCommunication terminal11 toDisplayed on the screenSetTheCar rental inventory informationListInDescribes the use start time, return time and fee for each vehicle class cc.
[0037]
  Rental carThe userList of forward car rental inventory information transmitted to communication terminal 11If there is forward car rental inventory information that matches your reservation conditions, select the relevant forward car rental information by car type.(S13)AndOn the screenThe displayed forwarding car12Check the reservation conditions of(S14)To do.
[0038]
  Car rental users mustIf there are no mistakes,The forwarding rental car selected from the list of forwarding rental car inventory information transmitted to the communication terminal 11 andEnter personal information such as the user's name and contact information, and the user's reservation conditions such as the desired visit time(S15)do it,Via the web site 3 on the Internet from the communication terminal 11Reservation request to central management unit 5informationSend(S16)To do. On this occasion,Car rental users can use the screen of the communication terminal 11Member registration (see FIG. 7) described later can also be performed.
[0039]
  Car rental usersIf there is no forwarding car rental information in the determined use section, orCar rental inventory informationMy listReservationForwarding car rental that matches the conditionsInventory informationIf there is no member registration (Fig. 7reference) And wait reservation (see Fig. 8)reference),MatchCar rentalStock informationIn the storage device of the central management device 5You can wait for memorization. Or, in order to receive normal rental car rental, it is also possible to select information on a rental car shop.
[0040]
  Reservation requestinformationThe central management device 5 that has received the received personal information and forward car rental12Reservation request including reservation conditionsinformationDetermine the effectiveness of(S17)AndReservation request informationIf valid,Based on reservation request information,List of reservation conditions (Fig. 6)reference)Generate it as reservation confirmation information.Reservation final confirmation screenRental caruserCommunication terminal 11Send to(S18)AndFor car rental usersAsk for final confirmation(S19).
[0041]
  Rental carThe userOn the screen of the communication terminal 11 based on the reservation confirmation information transmitted to the communication terminal 11Final confirmation of reservation(S20)If there is no problem, indicate an acceptance decisionReservation acceptanceinformationFrom the communication terminal 11 to the central management device 5 via the web site 3 on the InternetSend(S21)To do.
[0042]
  In final confirmation of reservationA reservationConsentinformationCentral management device 5 that receivedBased on the received booking acceptance information,Applicable forward car rentalCar rentalCar rental rental contract number of inventory information as reservation acceptance numberGenerate a reservation receipt numberuserCommunication terminal 11(S22).
[0043]
  On this occasion,The central management device 5Central management device 5Storage deviceFrom the forwarding car rental information stored in, Given a reservation receipt numberCar rental12ofCar rentalInventory informationDelete (S23)Along with the reservation receipt number, Generated based on booking consent informationReservation information such as reservation conditions12Departure and arrival storesCommunication device 7 or communication terminal 8 respectivelySend(S24)To do.
[0044]
  Received a reservation receipt numberRental carUsers are forward car rental12Forwarding car rental when borrowing12Present the reservation receipt number to the manager of the departure store.PresentationIs a printed version of the reservation receipt numberEvenAlternatively, a mobile phone posting screen may be presented.
[0045]
  Reservation receipt numberForwarded car rental12The manager of the departure store12Automobile driver's license to be presented along with the reservation reception numberWhenBy forwarding car12Check if you are the user who has booked
[0046]
  The person who has reserved the forwarding car rental 12If so, forward car rental12The manager of the departure storeRental carAfter signing a “rental car rental agreement” with the user as usual and receiving payment of the fee, pass the relevant rental car key and vehicle verification, and rent the rental car.
[0047]
  Car rental12Received a loanRental carUsers are forward car rental12Boarding and forwarding car12Is a rental car rental store12Departure for the arrival store and return car rental by return time12To the arrival store.
[0048]
  (Member registration) Fig. 7SeeThe central management device 5Rental caruserSearch for the rental car inventory information based on the search condition information received fromIf there is no forwarding car rental information that matches the conditions, if you wishRental carUsers can register as a member.
[0049]
  The central management device 5 transmits the member registration input guidance information to the communication terminal 11 of the rental car user via the web site 3 on the Internet, and the rental car user transmits the membership registration information transmitted to the communication terminal 11.Input guidanceinformationin accordance with,From the screen of the communication terminal 11Enter the user's personal information (name, contact phone number, email address)Member registrationrequestinformationTheVia web site 3 on the InternetSend to central management unit 5(S25)To do.
[0050]
  The central management device 5SentMembership registration requestinformationDetermine the effectiveness of(S26)If valid, the user's personal information is registered as a member.In storageMemory(S27)And enter your membership number and passwordGenerateGrant to rental car users,Car rental with membership number and passworduserCommunication terminalSend to 11(S28)To do.
[0051]
  (Waiting reservation) Fig. 8SeeI registered as a memberRental carThe user must give the assigned membership number and password.From the screen of the communication terminal 11input(S29)do it,The central management device 5 determines the validity of the membership number and password,If the membership number and password are valid(S30),Rental carUser'sSearch condition informationIf there is no forwarding car inventory information that matches,Car rentalofTo "waiting reservation" which is waiting reservationFrom the screen of the communication terminal 11Log in(S31)can do.
[0052]
  Rent-a-car users can use “waiting reservations”Input guidanceinformationin accordance with,From the screen of the communication terminal 11,Waiting for the reservation contents and the expiration date of the reservation contents of the forwarding car rental such as the use section, vehicle class cc, etc.As registration conditions for reservationinput(S32),Via the web site 3 on the Internet from the communication terminal 11Waiting reservation registration request to central management unit 5informationSend(S33)To do.
[0053]
  Waiting reservation registration requestinformationThe central management device 5 that receivedReservationRegistration requestinformationDetermine the effectiveness of(S34)If valid, wait reservationRegistration conditionsWaiting bookingWith expiration dateMemoryAndRegistration(S35)To do.
[0054]
  The central management unit 5 makes a waiting reservation.ofBy the expiration dateRental carWaiting reservation desired by the userRegistrationForwarding car rental that matches the conditions12The rental car inventory information of the central management device 5Storage deviceWhen registered toRental carUser'sWaitingReservationRegistration ofForwarding car rental that matches the conditions12ofCar rentalInventory information,Register in real timeFinishedBased on personal information ofRental carUser'sCommunication terminal 11Send directly to(S36)To do.
[0055]
  The central management device 5 sends the forwarding rental car inventory information of the forwarding rental car 12 that matches the registration conditions of the waiting reservation to the communication terminal 11 of the rental car user.SendDoAt the same time, the information is displayed on the web site 3 and published on the Internet.ApplicableWaiting reservationRegistration request informationTheFrom storagedelete. Also waiting reservationsRegistration request information is for waiting reservations.expiration dateofBy the arrivalFrom the storage deviceDeleted.
[0056]
  However, membership registrationRental car usersKeep personal information12 of the rental carConvenient for use.
[0057]
  the aboveAccording to the embodiment, the forwarded rental car that has been returned to the rental car sales store other than the rental car sales store that has been rented and discarded.12To return it to the rental car officeAs beforeWithout paying the forwarding agent and requesting forwarding,ForwardRental car12Can be put into operation and revenue can be increased. Furthermore, by reducing the transportation cost, it becomes easier to provide a less expensive car rental to a rental car user.
[0058]
  In addition, by managing the inventory information of forwarding car rental and providing real-time information via the Internet, it is a waiting reservation for forwarding car rental."Waiting reservation"EnableRental carIt has the effect of facilitating user information collection and reservation.
[0059]
【The invention's effect】
  As described above, the present inventionForwardRental carofAccording to the operation method, to the rental car sales store you ownRent a carUntil the return and return, the rental car that was not operating as a rental car,As a rental car to the rented car rental shopOperatingCan,ThisBy eliminating the need for forwarding costs and operating as a rental car,While increasing the occupancy rate of rental cars,There is an advantage that it can make a profit.Furthermore, by reducing the transportation cost, it becomes easier to provide a less expensive car rental to a rental car user.Further, by performing real-time inventory management, it is possible to accept a waiting waiting reservation such as a waiting reservation, thereby improving the reservation service for the user. This can be applied to other service industries such as hotels.
[0060]
  thisinventionCan be applied to the rental car use between rental car companies, so it is very useful for improving the rental rate and revitalizing the rental car business.
[Brief description of the drawings]
FIG. 1 shows a configuration example of an entire system to which the present invention is applied.It is a figure.
FIG. 2 shows an outline of an embodiment to which the present invention is applied.It is a figure.
FIG. 3 shows vehicle data and inventory information for a forwarding carIt is a figure.
[Fig.4] Forwarding car rentalofAn example of the time flow of the operation method is shownIt is a figure.
[Figure 5]Of the rental carAn example of reservation processing procedureIt is a figure.
[Fig. 6]Of the rental carAn example of the final confirmation screenIt is a figure.
[Fig. 7]Of the rental carMember registration procedureofExampleIt is a figure.
[Fig. 8]Of the rental carWaiting reservation procedureofExampleIt is a figure.
[Explanation of symbols]
1 Central Management Center
2 Car rental companies or car rental stores
3 Web site on the Internet
4 Rental car users
5 Central management device
6 Communication network
7 Communication equipment
8 Communication terminal
9 Telephone line
10 Internet
11Rental carCommunication terminals owned by users (PCs, mobile phones with web functions, etc.)
12 Rent-a-car (forwarding car)

Claims (2)

Communication on the rental car user side having a web function in which a processing device, a storage device, a central management device having a communication function, and communication devices or communication terminals of a plurality of rental car shops are connected via a communication network and can be transmitted and received in the Internet environment Using a system in which a terminal and a central management device are connected via a web site on the Internet,
(A) Among a plurality of rental car sales offices, the communication equipment or communication terminal of the rental car rental shop that rented the rental car has the car information of the forwarded rental car different from the rented rental car sales shop and the returned rental car sales shop; A step of transmitting vehicle data including operation / reservation status information including a rental store name, an end date and time, and a planned return store name to the central management device and the communication device or communication terminal of the returned rental car store via a communication network When,
(B) The central management device stores the vehicle data of the forwarded rental car for which transmission has been accepted for each forwarded rental car with respect to the storage device, and is determined from the vehicle information and the name of the rental store from the vehicle data stored in the storage device. Use start time and return time determined from arrival prefecture / arrival store, end date / time, departure prefecture / departure store determined from the name of the store to be returned, use section determined from arrival prefecture / arrival store and departure prefecture / departure store Generating forwarding car rental inventory information consisting of operation / reservation status information including a charge set in advance according to the use section;
(C) the central management device displaying and posting the generated forwarding car rental inventory information on a web site on the Internet;
(D) A step in which the communication terminal of the rental car user transmits search condition information for selecting the arrival prefecture / arrival store and the departure prefecture / departure store to the central management apparatus via the web site displaying and displaying the forwarding car rental inventory information. When,
(E) The central management device searches forward car rental inventory information based on the search condition information accepted for transmission, and if there is forward car rental inventory information that matches the search condition, the list is stored in the communication terminal of the rental car user. Sending, and
(F) The rental car user's communication terminal sends reservation request information including the forward rental car selected from the list of forward car rental inventory information transmitted to the communication terminal and the personal information of the rental car user via the web site on the Internet. Sending to the central management unit;
(G) The central management device generates reservation confirmation information based on the reservation request information accepted for transmission, and transmits the reservation confirmation information to the communication terminal of the rental car user via a web site on the Internet;
(H) the communication terminal of the rental car user transmits the reservation acceptance information to the central management device via the web site on the Internet based on the reservation confirmation information transmitted to the communication terminal;
(I) The central management device generates a reservation reception number and reservation information based on the received reservation acceptance information, and transmits the generated reservation reception number to the communication terminal of the rental car user via a web site on the Internet. The reservation receipt number and the reservation information are transmitted to the rental car rental store and the communication equipment or communication terminal of the returned rental car store via the communication network, respectively, and the forward rental car of which the reservation receipt number is assigned together. Deleting the forwarding car inventory information;
(J) Furthermore, if the end time included in the forward rental car vehicle data is am in the generated forward rental car inventory information, the central management device includes noon on the return date in the forward rental car vehicle data. If the end time is in the afternoon, the noon of the day after the return date is set as the reservation deadline time for each forward rental car. Deleting the forwarding car rental inventory information,
This is a method of operating a rental car. In the method of operating a forwarding car according to claim 1,
(K) The central management device searches forward car rental inventory information based on the search condition information accepted for transmission, and if there is no forward car rental inventory information that matches the search condition, the waiting rental guide information is communicated to the rental car user. Sending to the device;
(L) A rental reservation user's communication terminal requests a waiting reservation registration including a forwarding rental car usage section and a waiting reservation expiration date based on the waiting reservation information transmitted to the communication terminal. Transmitting information to a central management device via a web site on the Internet;
(M) the central management device storing the waiting reservation registration request information accepted for transmission in the storage device;
(N) The central management device searches forward car rental inventory information based on the waiting reservation registration request information, and if there is forward car rental inventory information that matches the registration conditions of the waiting reservation by the expiration date of the waiting reservation, Sending the same car rental inventory information to the communication terminal of the rental car user;
(O) The central management device searches forward car rental inventory information based on the waiting reservation registration request information, and if there is no forward car rental inventory information that matches the waiting reservation registration conditions by the expiration date of the waiting reservation, Executing the step of deleting the waiting reservation registration request information from the storage device;
A method of operating a rental car.

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