JP4088405B2 - Address search connection system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to an address search connection system for searching for a telephone number, a URL address and an e-mail address of a connection destination such as a store by communication via a network.
[0002]
[Prior art]
In a network such as a telephone network, various methods for searching for a telephone number or homepage address of a desired store have been put into practical use. For example, when searching for a desired phone number using the Internet, the user connects his terminal device to a phone number search server via the Internet, and searches for keywords such as area, business type, and store name. Make input. The search server searches for a telephone number corresponding to the input keyword and returns it to the user terminal device. Thereby, it is possible to search for a telephone number of a desired connection destination.
[0003]
Also, when searching for a desired URL address using the Internet, the user connects his terminal device to the search server via the Internet, and inputs keywords such as the type of business or store name of the connection destination. Do. The search server searches for the URL address corresponding to the input keyword and returns it to the user terminal device. Thereby, the URL address of a desired connection destination can be searched.
[0004]
[Problems to be solved by the invention]
Conventionally, connection destination information such as telephone numbers and URL addresses has been individually managed by the search server in the communication network. However, after connecting to the search server and searching for the connection destination address, communication or connection is established. The user who wants to perform the search needs to perform the search and access again according to each procedure for each connection medium, and there is a problem that the access work becomes troublesome and complicated.
[0005]
The present invention has been made in view of the above-described problems, and an object of the present invention is to provide an address search connection system that can collectively search addresses for various connection media and can connect simultaneously with the search.
[0006]
[Means for Solving the Problems]
An address search connection system according to the present invention is a means for solving the above-described problems, a terminal device connected to a predetermined network and inputting a desired keyword, and the terminal device integrated with or separate from the terminal device. And at least two connection destination information among a telephone number, a URL address, and an e-mail address of a connection destination corresponding to a keyword input through the terminal device connected to the predetermined network. And a search device for searching and returning to the terminal device.
[0007]
  The terminal device then connects to the connection destination information returned from the search device.To the search device, and transmits the connection destination information selected by the user to the search device, and the search device receives the selected connection destination information from the terminal device.When the connection with the telephone number is selected, the connection with the connection destination corresponding to the telephone number is attempted. When the connection with the URL address is selected, the connection destination with the URL address is selected. If the e-mail address is selected when the connection destination web screen is displayed on the display means,thisAfter creating an email addressed to an email addressThis emailSend.
[0008]
Such an address search connection system can collectively search for at least two pieces of connection destination information among a desired connection destination telephone number, URL address, and e-mail address, and can establish a connection together with this search.
[0009]
  further,When the connection with the URL address is selected, the Web screen of the connection destination is displayed on the display means, and the telephone number and / or the e-mail address returned together with the URL address from the search device Is displayed on the display means, and when the connection by the telephone number is selected, the URL address and / or the e-mail address returned together with the telephone number from the search device is displayed on the display means, When the e-mail address is selected, an e-mail creation screen with the e-mail address searched by the search device as a destination is displayed on the display screen of the display means, and the e-mail address is displayed from the search device. The returned telephone number and / or the URL address are displayed on the display means.
[0010]
As a result, it is possible to leave and display connection destination information that has not been used among the connection destination information searched in a batch, so that it can be used immediately when other connection destination information is used later. It is possible to improve convenience.
[0011]
Next, in the address search connection system according to the present invention, in order to solve the above-described problem, the terminal device displays each connection destination information searched by the search device by dividing the screen of the display unit. To do.
[0012]
Thereby, all the connection destination information searched collectively can be displayed in a state that the user can see, and the selectivity of the user with respect to the connection destination can be improved.
[0013]
Next, in the address search connection system according to the present invention, in order to solve the above-described problem, the terminal device bears the connection fee for the connection destination telephone number, URL address or e-mail address at the connection destination. In the case of a telephone number, a URL address, or an e-mail address indicating that information is displayed, information indicating that the connection fee is borne by the connection destination is displayed.
[0014]
This is because, for example, in the case of a telephone number of the receiving side billing service such as so-called toll-free, the telephone number “0120” is displayed at the beginning of the telephone number, and the connection fee is borne by the connection destination. Can be recognized. In the case of a URL address or an e-mail address, characters such as “Free” are displayed at the end of the address to be displayed, and the user is made aware that the connection fee is borne by the connection destination.
[0015]
Next, in order to solve the above-described problem, the address search connection system according to the present invention is provided with voice input means for voice input of a search keyword of a connection destination in the terminal device.
[0016]
Thereby, the user can input the search keyword of the connection destination by voice, and can save the trouble of operating the keyboard or the like.
[0017]
  Next, an address search connection method according to the present invention includes a step of inputting a desired keyword via a terminal device connected to a predetermined network as means for solving the above-mentioned problems, and the predetermined network In the search device connected to the terminal device, at least two pieces of connection destination information among the connection destination telephone number, URL address, and e-mail address corresponding to the keyword input via the terminal device are searched for to the terminal device. A replying step, and in the terminal device, the connection destination information returned from the search device is presented to the user, and the connection destination information selected by the user is transmitted to the search device.When the connection at the URL address is selected, the Web screen of the connection destination is displayed on the display means, and the telephone number returned from the search device together with the URL address and / or the electronic The mail address is displayed on the display means, and when the connection by the telephone number is selected, the URL address and / or the e-mail address returned together with the telephone number from the search device is displayed on the display means. If the e-mail address is selected, an e-mail creation screen with the e-mail address searched by the search device as a destination is displayed on the display screen of the display means, and the e-mail is displayed from the search device. Display the telephone number and / or the URL address returned with the address on the display meansAnd when the search device receives the selected connection destination information from the terminal device and the connection by the telephone number is selected, the connection to the connection destination corresponding to the telephone number is attempted. When the connection with the URL address is selected, the connection with the connection destination corresponding to the URL address is attempted, the Web screen of the connection destination is displayed on the display means, and the e-mail address is selected. Includes a step of transmitting the e-mail after the e-mail is created with the e-mail address as a destination.
[0018]
  Such an address search connection method can collectively search for at least two pieces of connection destination information among a desired connection destination telephone number, URL address, and electronic mail address, and can establish a connection together with this search.In addition, since the connection destination information that has not been used can be left and displayed among the connection destination information searched in a batch, it can be immediately used when other connection destination information is used later. It is possible to improve convenience.
[0021]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, a preferred embodiment of an address search connection system according to the present invention will be described in detail with reference to the drawings. Note that the address search connection method and storage medium according to the present invention operate by executing a computer program stored in, for example, an HDD or the like of an address search connection system described below.
[0022]
FIG. 1 is a block diagram of an address search connection system according to an embodiment of the present invention. As shown in FIG. 1, the address search and connection system according to this embodiment includes a network side device 1 connected to a predetermined network such as the Internet and a user connected to the network side device 1 via a telephone line network. And the telephone terminal 20 with a screen owned by the company.
[0023]
The network side device 1 has a Web connection function 2, a mail connection function 3, a telephone connection function 4, a user request distribution function 7, and a connection for searching for the telephone number, URL address, and e-mail address of the connection destination desired by the user. And a pre-search server 10.
[0024]
Among these, the Web connection function 2 connects to the Web server 5 and enables browsing of a homepage or the like. In addition, the mail transmission function 3 connects to the mail server 6 and enables transmission / reception of electronic mail. Further, the telephone connection function 4 performs connection for a voice call to the telephone terminal 25 of the connection destination.
[0025]
The user request distribution function 7 supplies the keyword input by the user to the connection destination search server 10, and returns the connection destination information searched by the connection destination search server 10 to the user's screen-equipped telephone terminal 20 based on the keyword. When the user requests connection, the connection destination information selected by the user is distributed to the Web connection function 2, the e-mail transmission function 3, or the telephone connection function 4.
[0026]
As shown in FIG. 2, the connection destination search server 10 includes a connection destination search function 11, a connection destination registration update function 12, a connection destination billing information collection function 13, and a voice recognition function 14. The connection destination search function 11 searches a connection destination corresponding to the keyword input by the user from the connection destination management database 15 (connection destination management DB) in which the connection destination is stored in association with each keyword, and the address management database. From 16 (address management DB), the retrieved telephone number, URL address, e-mail address, charging condition, etc. of the connection destination are retrieved and returned to the user.
[0027]
The information stored in the connection destination management DB 15 and the address management DB 16 is input from, for example, the communication terminal 26 of an information provider such as the administrator of the system, and is registered or updated by the connection destination registration update function 12. It has become.
[0028]
The screen-equipped telephone terminal 20 includes a user input processing function 21 for inputting a keyword of a desired connection destination, selecting a telephone number, a URL address, and an e-mail address searched based on the keyword, and a screen. Screen control function 22 for performing various display controls, and connection destination search result screen control for controlling display on the screen of the telephone number, URL address, e-mail address, and accounting conditions of the connection destination searched by the network side device 1 An email transmission screen control function 24 that controls display of an email creation screen in which an email address of a connection destination is inserted when a connection with an email address is designated by the user; Voice input of search conditions such as connection destination keywords to be searched by the network side device 1 And an order of voice input function 27.
[0029]
Next, the operation of the address search connection system according to the embodiment having such a configuration will be described.
[0030]
First, in the operation of the address search connection system, a large number of connection destination information is stored in the connection destination management DB 15 shown in FIG. 2, and the “phone” corresponding to the connection destination stored in the connection destination management DB 15 is stored in the address management DB 16. It is necessary to store “number”, “URL address”, “e-mail address”, and “billing condition” indicating which of the user or connection destination bears the connection fee for the connection.
[0031]
In the address search connection system of this embodiment, each information in the connection destination management DB 15 and the address management DB 16 is registered and updated by the communication terminal 26 of the information provider shown in FIG.
[0032]
Specifically, the registration and update of each information is performed according to the flowchart of FIG. That is, first, in step S1, when the information provider operates the communication terminal 26 and requests the network side device 1 to register and / or update connection destination information or the like, the connection destination registration update function 12 shown in FIG. However, the request is acquired and the process proceeds to step S2.
[0033]
In step S2, the connection destination registration update function 12 registers or updates the input information in the connection destination management DB 15 and / or the address management DB 16, and the flowchart shown in FIG.
[0034]
As a result, a connection destination management DB 15 in which connection destination information of a large number of connection destinations is stored is constructed, and the “phone number” and “URL address corresponding to each connection destination information stored in the connection destination management DB 15 respectively. ”,“ E-mail address ”, and“ Billing conditions ”are stored in the address management DB 16. As described below, the address search connection system can be operated.
[0035]
Next, the operation of the address search connection system according to this embodiment will be described with reference to the flowchart of FIG.
[0036]
First, in step S11, the user connects to the network side device 1 from the telephone terminal with screen 20 via the network, and searches for an area, a business type, a store name, and the like using the keypad or the voice input function 27, for example. A connection destination information search request is made by inputting a keyword of the connection destination.
[0037]
Next, when this connection destination information search request is made in step S12, the network side device 1 supplies the connection destination keyword inputted by the user to the connection destination search server 10 in the user request distribution function 7. The connection destination search server 10 searches the connection destination information corresponding to the keyword input by the user stored in the connection destination management DB 15 by the connection destination search function 11.
[0038]
Note that when the connection destination keyword is input using the voice input function 27, the network side device 1 recognizes this voice input by the voice recognition function 14. Then, the user request distribution function 7 supplies the connection destination keyword recognized by the voice recognition function 14 to the connection destination search server 10, and the connection destination search function 11 in the connection destination search server 10 is based on this keyword. Thus, the connection destination information corresponding to the keyword is retrieved from the connection destination management DB 15.
[0039]
Next, in step S13, the connection destination search function 11 forms a candidate list that is a list of connection destinations that have been searched, and the candidate list is created via the user request distribution function 7 and the connection destination search result screen control function 23. It is displayed on the telephone terminal 20 with a screen. Accordingly, the user specifies (selects) a desired connection destination by looking at the candidate list displayed on the screen. The connection destination selected by the user is transmitted to the connection destination search function 11 via the user request distribution function 7.
[0040]
Next, in step S14, the connection destination search function 11 selects the “phone number”, “URL address”, “e-mail address” of the connection destination selected by the user from the candidate list, and the user or A billing condition indicating which of the connection destinations bears the connection fee is acquired from the address management DB 16 and displayed on the user's screen-equipped telephone terminal 20 via the user request distribution function 7.
[0041]
The screen control function 22 and the connection destination search result screen control function 23 of the telephone terminal with screen 20 display the searched “phone number”, “URL address”, and “e-mail address” in the entire display area of the screen, for example, 3 Divide and control each display. As a result, “phone number”, “URL address”, and “e-mail address” can be displayed in a list on one screen, so that the user can easily select a desired connection form. .
[0042]
In addition, as a “billing condition”, for example, in the case of a telephone number of a receiving side charging service such as toll-free, the telephone number “0120” is displayed at the beginning of the telephone number, and the connection fee is determined by the connection destination. Make the user aware of the burden. In the case of a URL address or an e-mail address, characters such as “Free” are displayed at the end of the address to be displayed, and the user is made aware that the connection fee is borne by the connection destination.
[0043]
Next, the user selects a desired connection form from the “telephone number”, “URL address”, and “e-mail address” displayed on the screen in this way. If the “billing condition” for the connection form is displayed, the user selects the connection form with reference to this.
[0044]
When this connection form is selected, the user request distribution function 7 obtains a “telephone number”, “URL address” or “e-mail address” corresponding to the connection form selected by the user in step S15. Proceed to S16.
[0045]
In step S16, the user request distribution function 7 determines whether the "phone number", "URL address", or "e-mail address" selected by the user is the connection fee for the connection fee. If yes, the process proceeds to step S17. If no, the process proceeds to step S20.
[0046]
In step S20, since the connection fee is borne by the user, the user request distribution function 7 establishes the connection in the connection mode selected by the user, and the flowchart shown in FIG.
[0047]
Specifically, when the connection by the “telephone number” is selected by the user, the user request distribution function 7 attempts to make a telephone connection to the telephone number via the telephone connection function 4. As a result, the connection destination telephone terminal 25 and the user's screen-equipped telephone terminal 20 are telephone-connected to enable a call.
[0048]
Further, when the connection at the “URL address” is selected by the user, the user request distribution function 7 connects to the Web server 5 via the Web connection function 2, and the Web such as a home page corresponding to the URL address is established. The screen is displayed on the screen of the user's screen-equipped telephone terminal 20.
[0049]
In addition, when the connection with the “e-mail address” is selected by the user, the user request distribution function 7 receives the e-mail address via the e-mail transmission screen control function 24 of the user's screen-equipped telephone terminal 20. The inserted e-mail creation screen is displayed on the screen. Then, when an e-mail is created by the user and transmission thereof is designated, the e-mail is transmitted to the mail server 6 via the e-mail transmission function 3. As a result, the e-mail is transmitted to the connection destination desired by the user.
[0050]
As a result, a connection using a “telephone number”, “URL address”, or “e-mail address” is achieved in a connection form in which the user pays a connection fee.
[0051]
On the other hand, in step S17, since the connection form selected by the user is that the connection destination bears the connection fee, the connection destination charging information collection function 13 records that the connection destination bears the connection fee. Then, the process proceeds to step S18.
[0052]
In step S18, the user request distribution function 7 establishes the connection with the connection destination in the connection form selected by the user in the same manner as described in step S20, and the process proceeds to step S19.
[0053]
In step S19, after the connection is completed, the connection charge information collection function 13 records the fee required for the connection to the connection destination, and the flowchart shown in FIG. 4 ends.
[0054]
Here, as described above, the “phone number”, “URL address” or “e-mail address” of the connection destination is divided and displayed on the screen of the telephone terminal 20 with the screen of the user. Even after the user selects a desired connection form and establishes a connection, the connection form not selected is displayed on the screen.
[0055]
Specifically, when the connection type of “telephone number” is selected by the user among “telephone number”, “URL address” or “e-mail address”, the telephone connection is made to the connection destination as described above. In this case, the screen control function 22 controls the display of the “URL address” and the “e-mail address” in a reserved area on the screen, for example.
[0056]
When the connection form of “URL address” is selected by the user, the connection is made to the Web server 5 as described above, and the Web screen is displayed on the screen. 22 controls the display of “telephone number” and “e-mail address” in the reserved area on the screen.
[0057]
In addition, when the connection form of “e-mail address” is selected by the user, an e-mail is transmitted as described above. At this time, the screen control function 22 displays a “telephone number” in a reserved area on the screen. "And" URL address "are controlled to be displayed.
[0058]
Thereby, even if the connection form is not selected at that time, it is possible to select either one or both of the connection forms later.
[0059]
As is clear from the above description, the address search connection system according to the present embodiment, when a connection destination keyword is input by the user, searches for a list of connection destination candidates corresponding to this and displays this list. When a desired connection destination is selected from the connection destination candidates, the “phone number”, “URL address”, and “e-mail address” of the connection destination are searched, and these are searched for in the telephone terminal with screen 20 of the user. Control display. Then, connection is made to the connection destination in the connection form selected by the user from the displayed “phone number”, “URL address”, and “e-mail address”.
[0060]
As a result, the “phone number”, “URL address”, and “e-mail address” of each connection destination can be collectively managed on the network, and connection with one or more of each connection medium can be performed when searching for the connection destination. The environment can be provided to the user who desires.
[0061]
In addition, since the searched “phone number”, “URL address”, and “e-mail address” of the connection destination searched are divided into three display areas on the screen, each user can display one item. Three connection information can be listed on the screen, and a desired connection form can be easily selected.
[0062]
In addition, in the case of a connection form in which the connection destination bears a connection fee, this is also displayed as “charging condition” together with “phone number”, “URL address”, and “e-mail address”. Can select a desired connection form with reference to this accounting condition.
[0063]
In addition, even after a desired connection form is selected by the user and a connection with the connection destination is achieved by the connection form, the connection form not selected by the user is left and displayed. With this connection form, it is possible to achieve connection with a connection destination, and the convenience of the system can be improved.
[0064]
Finally, the above-described embodiments are examples of the present invention. For this reason, the present invention is not limited to the above-described embodiments. For example, in the above description of the embodiment, the screen-equipped telephone terminal 20 is used. However, a personal computer device and a telephone terminal connected to the personal computer device may be used.
[0065]
In addition, “phone number”, “URL address”, and “e-mail address” are searched as connection destination information, which are “phone number and URL address”, “phone number and e-mail address”, Alternatively, “URL address and e-mail address” may be searched and displayed.
[0066]
Of course, various modifications can be made according to the design and the like as long as they do not depart from the technical idea of the present invention.
[0067]
【The invention's effect】
According to the present invention, it is possible to collectively manage address information for connection and communication by telephone, URL, and e-mail connection media on the network, and at the time of searching for a connection destination, any one or a plurality of each connection media can be managed. This environment can be provided to users who wish to communicate and connect with the Internet.
[0068]
Thus, the user can select a desired connection form from a plurality of connection forms only by searching for a connection destination once, and the convenience of the user can be greatly improved.
[0069]
In addition, since the connection media can be selected any number of times including different connection media, the convenience of the user can be greatly improved.
[Brief description of the drawings]
FIG. 1 is a block diagram showing an outline of an address search connection system according to an embodiment of the present invention.
FIG. 2 is a block diagram showing an internal configuration of the address search connection system of the embodiment.
FIG. 3 is a flowchart for explaining an operation of registering and updating connection destination information in the address search connection system according to the embodiment;
4 is a flowchart for explaining a connection destination search operation and a connection operation in the address search connection system of the embodiment. FIG.
[Explanation of symbols]
1 Network side device
2 Web connection function
3 Mail transmission function
4 Telephone connection function
5 Web server
6 Mail server
7 User request distribution function
10 Connection destination search server
11 Connection destination search function
12 Connection destination registration update function
13 Connection destination billing information collection function
14 Voice recognition function
15 Connection destination management DB
16 Address management DB
20 Telephone terminal with screen
21 User input processing function
22 Screen control function
23 Connection destination search result screen control function
24 E-mail transmission screen control function
25 Connected telephone terminals
26 Communication terminal on the information provider side
27 Voice input function

Claims (5)

A terminal device connected to a predetermined network for inputting a desired keyword;
A telephone provided integrally with or separately from the terminal device;
It is connected to the predetermined network and searches for at least two connection destination information among the telephone number, URL address, and e-mail address of the connection destination corresponding to the keyword input via the terminal device, A search device for replying,
The terminal device presents the connection destination information returned from the search device to the user, transmits the connection destination information selected by the user to the search device, and when the connection at the URL address is selected, The connection destination Web screen is displayed on the display means, and the telephone number and / or the e-mail address returned together with the URL address from the search device is displayed on the display means, and the connection using the telephone number is performed. Is selected, the URL address and / or the e-mail address returned from the search device together with the telephone number is displayed on the display means. If the e-mail address is selected, the display means is displayed. On the display screen, an e-mail creation screen with the e-mail address searched by the search device as a destination is displayed. The telephone number sent back along with the e-mail address, and / or, to display the URL address on the display means,
The search device receives the selected connection destination information from the terminal device. When the connection by the telephone number is selected, the search device attempts to connect to the connection destination corresponding to the telephone number, and the URL address If the connection at is selected, the connection with the connection destination corresponding to the URL address is attempted. If the email address is selected, after creating an email addressed to the email address, An address search connection system characterized by sending an e-mail. The terminal apparatus according to claim 1 Symbol placement of address search connection system, characterized in that each connection destination information retrieved by the retrieval unit, and displays each by dividing the screen of the display unit. The terminal device, when the connection destination telephone number, the URL address or the e-mail address is a telephone number, URL address or e-mail address indicating that the connection fee is borne by the connection destination, The address search connection system according to claim 1 or 2, wherein information indicating that the burden is a connection destination is displayed. The address search connection system according to any one of claims 1 to 3 , wherein the terminal device includes voice input means for voice input of a search keyword of a connection destination. Inputting a desired keyword via a terminal device connected to a predetermined network;
The search device connected to the predetermined network searches for at least two connection destination information among the telephone number, URL address, and e-mail address of the connection destination corresponding to the keyword input via the terminal device. Returning to the terminal device;
In the terminal device, the connection destination information returned from the search device is presented to the user, the connection destination information selected by the user is transmitted to the search device, and the connection at the URL address is selected. The connection destination Web screen is displayed on the display means, and the telephone number and / or the e-mail address returned together with the URL address from the search device is displayed on the display means, and the connection using the telephone number is performed. Is selected, the URL address and / or the e-mail address returned from the search device together with the telephone number is displayed on the display means. If the e-mail address is selected, the display means is displayed. On the display screen, an e-mail creation screen with the e-mail address searched by the search device as a destination is displayed. This e-mail address returned by said telephone number with, and / or, a step of displaying the URL address to the display means,
In the search device, when the selected connection destination information is received from the terminal device and the connection by the telephone number is selected, the connection to the connection destination corresponding to the telephone number is attempted, and the URL address If the connection at is selected, the connection with the connection destination corresponding to the URL address is attempted. If the email address is selected, after creating an email addressed to the email address, An address search connection method comprising: sending an e-mail.

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