JP4003523B2 - Electronic ticket distribution system and method - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a technique effectively applied to an electronic ticket sales system that sells electronic tickets to mobile terminals via a communication network.
[0002]
[Prior art]
In a conventional electronic ticket purchase / sale system represented by a railway ticket, the user inputs the conditions such as destination, number, date / time, ticket type, etc., and the ticket seller is the ticket supplier. Searches the ticket data registered in the database for a ticket that matches the conditions desired by the user, sells if there is a ticket that matches the desired conditions, and if not, prompts the user to re-enter the conditions The system was common.
[0003]
As a technique for reducing the user's labor at the time of purchasing such an electronic ticket, even if a ticket matching the desired condition cannot be purchased as disclosed in Japanese Patent Laid-Open No. 2000-315265, the purchase is automatically close to the desired condition and purchased. A system for selling possible tickets has been proposed.
[0004]
[Problems to be solved by the invention]
However, even in this prior art, it is assumed that a prepaid card of a predetermined value is purchased in advance for payment of the purchase price, and can be purchased according to the payment ability (card balance etc.) for the desired price. They only sell tickets for the amount of money.
[0005]
In such a conventional method, it is essential to clearly and accurately grasp the desired conditions when the user purchases a ticket. If the desired conditions are not met, there is an electronic ticket that can be sold close to the desired conditions. If so, there was a possibility of losing sales opportunities.
[0006]
Such a conventional method is based on the premise that the user takes an active willing action to actively purchase a ticket, and is a system that passively purchases a ticket, that is, the psychology of the user. It did not provoke potential demand in the interior.
[0007]
Basically, the user's willingness to purchase tickets is:
(1) When there is a willingness to purchase and the conditions for the ticket to be purchased are clear
(2) When there is an intention to purchase, but the ticket to be purchased is vague and there is a lot of unclear information (latent demand)
(3) When there was no intention to purchase, but there is a willingness to purchase due to information such as advertisements (potential demand)
(4) When there is no intention to purchase, and there is no willingness to purchase from advertisements or other information
In general, the system is roughly divided into the above four types, but the system that pursues the convenience of the user that encourages the potential demand in the above (2) (3) is from both users and transportation. It was desired.
[0008]
The present invention has been made in view of the above-described problems, and promotes arousing of a latent demand for electronic tickets of a user through electronic ticket sales as a moving means based on a target action determined from the target action. The technical challenge is to realize an electronic ticket sales system and method that can revitalize the local economy by promoting the use of institutions and the use of shopping streets and facilities near stations.
[0009]
[Means for Solving the Problems]
The present invention relates to an electronic ticket sales system in which an electronic ticket for transportation composed of electronic data is purchased from an electronic ticket center and stored in a portable terminal held by the user. Store information that matches the condition of the target action, generates display information that displays the store information and purchase acceptance information of the electronic ticket of the transportation to the store, and generates the display information. This is distributed to mobile terminals.
As described above, since the electronic ticket of the transportation facility can be purchased on the basis of the user's intended behavior, it is possible to stimulate a potential demand for the electronic ticket that has been impossible in the past.
[0010]
And according to this invention,
(1) By registering individual attributes as user information in advance, the user can minimize the input of information when purchasing an electronic ticket, and the potentially desired electronic ticket can be Can be purchased.
(2) The service provider expands sales opportunities, promotes the use of transportation, and promotes the use of shopping streets near stations, by shifting users from active purchasing activities to passive purchasing activities that stimulate potential demand. It can be used to promote the use of facilities.
Such effects can be expected.
[0011]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
[0012]
[Example 1]
The present embodiment is a specific example related to a technique for purchasing an electronic ticket from an input of a target action.
FIG. 1 is an overall conceptual diagram of an electronic ticket sales system according to this embodiment.
The portable terminal 1 includes means for transmitting ticket conditions for purchasing an electronic ticket (electronic ticket data) and a purchase intention to the electronic ticket center 2, and means for receiving a search result based on the conditions and purchased electronic ticket data. I have.
[0013]
The mobile terminal 1 is a mobile phone or PDA, and specifically includes a memory and a display unit like i-mode of NTT Docomo, and stores electronic ticket data downloaded by communication with the electronic ticket center 2 as a memory. Each time the electronic ticket data passes through a gate or the like provided on the railway ticket gate, the ticket data in the memory is subtracted in accordance with the amount of consumption.
Each portable terminal 1 has an exclusive address (for example, 09031234567@abc.ne.jp) on the network in which the telephone number and the domain name are combined, and the electronic ticket center 2 via the network. Thus, electronic data based on TCP / IP, that is, electronic mail can be received.
Further, when the received data is an HTML format file, the display unit can display according to the display form defined in the HTML format.
[0014]
The electronic ticket center 2 includes an information management device 5, an information processing device 3, and an information distribution device 4.
[0015]
The information management device 5 includes an electronic ticket database 6 relating to electronic tickets provided by the railway companies 1, 2... N, a store information database 7 for store information and service contents registered by the store, and a user registration. The user information database 8 such as attributes to be managed is managed.
As a configuration example of each database, FIG. 7 shows a store information database 7, FIG. 8 shows a user information database 8, and FIG. 9 shows a configuration of an electronic ticket database 6.
[0016]
The information processing device 3 accesses the databases 6, 7, and 8 of the information management device 5 to search and extract information that matches the electronic ticket purchase conditions input from the portable terminal 1, and the information It has a function of performing processing to transmit to the distribution device 4.
[0017]
The information distribution device 4 has a function of transmitting various types of information including electronic ticket information to the mobile terminal 1 owned by the user.
Specifically, the information processing apparatus 3 and the information management apparatus 5 are configured by a WEB server, and are stored in an HTML (Hyper Text Mark-up Language) stored in an address (URL: Uniform Resource Locator) designated by the mobile terminal 1. ) Format file is returned to the portable terminal 1 and the file is displayed on the display unit of the portable terminal 1 in correspondence with the screen format.
[0018]
Here, the electronic ticket is money equivalent value data in a transportation means such as a railway, and is transmitted from the electronic ticket center 2 to the portable terminal 1 as data. An example of the data format of the electronic ticket is shown in FIGS. Such an electronic ticket is stored in a memory (not shown) of the portable terminal 1, and the data is consumed electronically every time a user who has the portable terminal 1 passes through a ticket gate such as a railway. (Not shown in FIG. 40) are subtracted or a used flag is set in the electronic ticket itself.
[0019]
The electronic ticket data may be registered in a data carrier (possibly owned by the same user as the mobile terminal 1) that can communicate with the mobile terminal 1 in addition to the method of storing in the mobile terminal 1. Further, the electronic ticket itself may be managed by the electronic ticket database 6 on the electronic ticket center 2 side without being stored in the portable terminal 1 or the data carrier. In this case, the mobile terminal 1 may be specified by hardware or personal ID, and the electronic ticket center 2 may notify the user only of the electronic ticket display data in the electronic ticket database 6.
[0020]
Next, a specific procedure for purchasing an electronic ticket will be described with reference to the flowcharts of FIGS.
First, the user uses the mobile terminal 1 to connect to the electronic ticket center 2 to purchase an electronic ticket.
[0021]
Next, basic menu screen data as shown in FIG. 4 is received from the electronic ticket center 2 and the screen data is displayed on the portable terminal 1.
Next, when the user selects “buy ticket”, the portable terminal 1 transmits the information to the electronic ticket center 2.
[0022]
Next, the electronic ticket center 2 displays an input method selection screen as shown in FIG. 5 on the portable terminal 1 to prompt the user to select.
Here, when the user selects “input target action”, the selection information is transmitted to the electronic ticket center 2.
[0023]
Next, the electronic ticket center 2 causes the portable terminal 1 to transmit and display a target action input screen as shown in FIG. The target behavior means “meal”, “shopping”, and the like as shown in FIG. 1, and these categories are defined in the store information database 7 as type 1, type 2, and the like.
[0024]
When the target action is selected by the user, the selection information is transmitted to the electronic ticket center 2.
The electronic ticket center 2 searches the database and extracts data based on the received target behavior, and combines the result with the store information and the electronic ticket purchase acceptance information of the transportation to the store. To the mobile terminal 1.
[0025]
The mobile terminal 1 that has received the information displays the received information (see FIG. 10). The user confirms the displayed store information and electronic ticket purchase acceptance information, and purchases an electronic ticket if the store information matches the intention to purchase the electronic ticket.
Thereby, the electronic ticket data is downloaded from the electronic ticket center 2 and stored in the portable terminal 1, and the purchase information is displayed as shown in FIG.
[0026]
The user inputs a purchase intention confirmation from the electronic ticket purchase acceptance information on the search result screen, so that predetermined electronic ticket information is transmitted from the information distribution device 4 to the portable terminal 1, and the purchase process is performed. Can be executed. FIG. 11 shows an example of a purchase result screen displayed on the mobile terminal 1.
In addition, since the description about the electronic payment method of the expense accompanying purchase uses a well-known technique, description is abbreviate | omitted.
[0027]
Next, in FIG. 49, when the user selects “input of target action” and, as a result, for example, bowling is extracted, a specific search in the case where the priority of the screen display order is set to amount priority is selected. An example of the procedure will be described based on the flowchart of FIG.
[0028]
First, the information processing device 3 searches the store information database 7 shown in FIG. 7 for stores that match the category of the target action = bowling (type 1 = play, type 2 = bowling) input by the user (S111). Extract stores that match the category. FIG. 12 shows a store information extraction result that matches the category of the target action.
[0029]
Next, the information processing device 3 searches for the route from the nearest station of the user to the nearest station of each store and the fare for each store extracted in S111, and the departure / arrival station of the necessary ticket, The fare, travel time, etc. are extracted from the electronic ticket database 6 (S112). FIG. 13 shows the electronic ticket extraction result of the target action considering the travel time.
[0030]
The nearest station of the user is the station registered in the user information database 8, but if the user wants to move from a location other than the registered location, the user inputs the current location or uses GPS (Global Positioning System). The nearest station may be automatically extracted from the obtained position information.
[0031]
The information processing device 3 narrows down the target stores when there are many target stores in the search result of S112. At this time, the user may be limited to the upper number candidates according to the display number preset in the user information database 8, and if the budget and travel time are set in advance, the condition is met. (S113). FIG. 14 shows the electronic ticket extraction result of the target action as a result of narrowing down to the top three in the order of short travel time.
[0032]
When the searched store performs an electronic ticket fare burden service, etc., the information processing apparatus uses the store extracted from the store information database 7 as shown in FIG. 15 for the fare calculated from the search result of S113. The total is calculated by subtracting the amount to be borne (S114). Further, as shown in the item of the store service in FIG. 15, when a condition that is in the amount paid by the store (when using 3 games or more, when purchasing 2000 yen or more, a burden upper limit of 500 yen, etc.) is set. The total fee (only the fare) in FIG. 15 is calculated on the assumption that the condition is satisfied, and this is shown to the user.
[0033]
In addition, if the price for the target action becomes clear from various conditions entered by the user (3 bowling games, two hours of karaoke, purchase of an appliance of type XX- △△, etc.) If the condition is clear), the total amount is also calculated to calculate the total fee, and this is shown to the user. (Refer to FIG. 16 and FIG. 17)
[0034]
Finally, as a result of S114, the information processing device 3 rearranges the information in the order from the smallest total amount and displays it on the display unit of the portable terminal 1 through the information distribution device 4 (S115).
[0035]
As described above, the effects of this embodiment are as follows.
(1) The user can easily purchase an electronic ticket to the destination station by inputting the target action.
{Circle around (2)} Stores can stimulate potential demand and improve purchasing by improving convenience for users.
(3) Due to the above effects, railway companies can increase the use of potential customers and improve the railway utilization rate.
(4) The electronic ticket center can record a fee for using this system by providing a mechanism that has advantages for each of the above three parties.
[0036]
[Example 2]
In this embodiment, in the “method for purchasing an electronic ticket from the target behavior” described in the previous embodiment, when the target behavior requires another ticket such as a theme park entrance ticket, a movie or a concert ticket, etc. Next, an example will be described in which an electronic ticket such as an admission ticket necessary for the destination action and an electronic ticket such as a boarding ticket necessary for the transportation means to the destination are acquired simultaneously.
[0037]
FIG. 18 is an overall configuration diagram of this embodiment, and the electronic ticket center 2 has the same configuration as the electronic ticket center 2 shown in FIG.
[0038]
The other electronic ticket centers 11-1 to 11-n are provided with a database of electronic tickets sold by each.
[0039]
The basic processing is as described in the first embodiment, and the difference from the first embodiment is that “target ticket data acquisition” is also performed. The search method will be described with reference to the flowchart of FIG.
[0040]
In this flowchart, S121 to S123 are the same as S111 to S113 in FIG.
[0041]
The information processing device 3 extracts electronic ticket information necessary for the target action from the search result of S123 and the store information database 7. Here, in the case where there is an admission restriction, or in the case of a reserved seat ticket, when ticket data needs to be purchased separately, the ticket data is acquired from the database of the partner electronic ticket center via the Internet (S124).
[0042]
The information processing apparatus 3 calculates the electronic ticket fee necessary for the target action obtained from the search result of S124, the electronic ticket fee necessary for moving to the destination, and the amount borne by the store obtained from the store information database. All are calculated (S125).
[0043]
Next, the information processing apparatus rearranges the results in S125, for example, in ascending order of total amount, and displays them on the display unit of the portable terminal 1 (S126). 20 and 21 are diagrams showing the display mode of the display unit at this time.
[0044]
According to the present embodiment, in addition to the effects (1) to (4) in the first embodiment, the following effects can be obtained.
[0045]
(5) The user can purchase a plurality of electronic tickets with a single operation, which improves convenience. In some cases, it can be purchased as a discount ticket.
The effect is obtained.
[0046]
[Example 3]
In this embodiment, in the “method for purchasing an electronic ticket from the target behavior” described in the first embodiment, when the user already has an electronic ticket such as a commuter pass or a coupon ticket, by combining the electronic tickets, This is an example of providing an optimal electronic ticket to a user.
[0047]
Since the overall configuration diagram of this embodiment is the same as that of FIG.
[0048]
The basic processing is as described in the first embodiment, and the difference from the first embodiment is the search method. Hereinafter, description will be given according to the flowchart of FIG.
[0049]
Since S111 is the same as that of the first embodiment, description thereof is omitted.
[0050]
The information processing device 3 receives the electronic ticket information already owned by the user from the memory (not shown) of the mobile terminal 1, and the electronic device already owns the route to the nearest station for each store extracted in S111. Using the ticket, the section and the fare are extracted from the electronic ticket database so as to newly purchase only the electronic ticket of the insufficient section (S112).
[0051]
When the user is a member who has registered as a member in the user information database 8, the electronic ticket information is stored and managed in the user information database 8, so that the electronic ticket information owned by the user is purchased each time. The transmission process becomes unnecessary, and the process in the electronic ticket center 2 is simplified.
[0052]
Next, steps S113 to S115 are the same as those in the first embodiment, and will be omitted.
Display examples of search results on the display unit of the mobile terminal 1 in this embodiment are shown in FIGS.
[0053]
According to this embodiment, in addition to the effects (1) to (4) described above, the following effects can be obtained.
(6) Users can effectively use their own electronic tickets without being particularly conscious.
The effect is obtained.
[0054]
[Example 4]
In the present embodiment, in the “method of purchasing an electronic ticket from a target action” as described in the first embodiment, the records of stores, railways, etc. used by member users in the user information database 8 are recorded, aggregated, and managed. This is an example of purchasing an electronic ticket as a boarding ticket that can more effectively utilize services provided by stores and railways.
[0055]
Since the overall configuration of the system of this embodiment is the same as that of FIG.
The basic processing is as described in the first embodiment, and the difference from the first embodiment is the search method. This will be described with reference to the flowchart of FIG.
Here, since S111 to S113 are the same as those in the first embodiment, description thereof is omitted.
[0056]
The information processing apparatus 3 subtracts the store share from the ticket price required for the target action from the search result of S113 (S114). The fare at this time is a value obtained by discounting according to the usage record of the member user acquired from the user information database 8, and the amount borne by the store is also set as the burden corresponding to the usage record of the member user. .
[0057]
In this system, the present embodiment can be easily realized by registering the discount rate corresponding to the usage record in the electronic ticket database and the store information database, respectively.
Since the next step S115 is the same as that of the first embodiment, the description thereof is omitted.
FIG. 24 and FIG. 25 show examples of display of search results in the display unit of the mobile terminal 1 in this embodiment.
[0058]
According to the present embodiment, the following effects can be obtained in addition to the effects (1) to (4) described above.
(7) There is an effect that the member user can always purchase the optimal electronic ticket without being aware of a complicated system such as a difference in points and services according to the usage record of each store or railway.
[0059]
[Example 5]
The present embodiment relates to “a method in which a user is demanded for information distribution by direct mail (hereinafter abbreviated as DM) and purchases an electronic ticket”.
FIG. 26 shows an overall system configuration diagram of this embodiment.
The portable terminal 1 includes means for transmitting an intention to purchase an electronic ticket to the electronic ticket center 2, means for receiving information distributed by DM and receiving the purchased electronic ticket information, and storage means for storing the electronic ticket information. .
[0060]
The electronic ticket center 2 includes a server, and includes an information management device 5, an information processing device 3, and an information distribution device 4.
[0061]
The information management device 5 includes an electronic ticket database 6 of an electronic ticket provided by a railway company, a store information database 7 such as service contents of a store registered by the store, and a user information database 8 such as attributes registered by the user. Each has a function to manage.
[0062]
The information processing apparatus 3 searches the information management apparatus 5 for information that matches the distribution condition of the information input by the store and the reception condition of the information input by the user, and a process of transmitting the information to the information distribution apparatus 4 It has a function to perform.
[0063]
The information distribution device 4 includes means for transmitting various types of information including electronic ticket information to the mobile terminal 1 owned by the user.
[0064]
In the conventional electronic ticket system, the purchase of an electronic ticket as a boarding ticket has been realized by active action. In this embodiment, a method is proposed in which demand is stimulated by information provided by a store and an electronic ticket can be purchased by passive behavior.
[0065]
This embodiment will be described with reference to the flowchart of FIG.
As shown in FIG. 28, a user who receives information registers user attributes such as an individual address, date of birth, family structure, hobbies, and preferences in the electronic ticket center 2 through the portable terminal 1 (electronic ticket). The contents registered at the time of use registration may be used), and information reception conditions (contents, reception time zone, region, etc.) for DM information distribution are registered in advance (S201).
[0066]
As shown in FIG. 29, the store on the information providing side stores information desired to be distributed to the electronic ticket center 2 (service contents and its duration) and distribution conditions for DM information distribution (contents and target usage). A person's sex, age, region, etc.) are registered (S202).
[0067]
Each store registers in advance basic information related to the store in the store information database 7 (FIG. 7 of the first embodiment), and the registered content related to DM information distribution is managed by a management number assigned to each store. That is, once the store information is registered in the electronic ticket center 2, each store can easily distribute the advertisement information to the user simply by defining the distribution information in accordance with the format designated by the electronic ticket center. And its contents can be changed as needed. This advertisement information is advertisement information in an electronic data format written in HTML format.
[0068]
The information processing device 3 makes an inquiry to the store information database 7 at a predetermined timing (at a time specified by the store or every fixed time), and if there is information to be distributed, the usage that matches the conditions based on the distribution conditions A user is extracted from the user information database 8 (S203). Further, electronic ticket information as a boarding ticket necessary for coming to the store from the nearest station is extracted from the electronic ticket database 6 for each user.
[0069]
Here, the database search in step S203 will be described with reference to FIGS.
FIG. 43 shows details of the database search processing in step 203. This will be described below with reference to FIG.
[0070]
In the database search process, the information processing apparatus 3 acquires the contents of the DM information distribution database shown in FIG. 44 at a predetermined timing (time designated by the store or every fixed time) (S2001). This DM information distribution database is normally provided in the store information database 7 of the electronic ticket center 2, but may be constructed in an external server.
[0071]
Next, the information processing apparatus 3 acquires the DM distribution condition (FIG. 42) of the store, and checks whether the DM number registered here is registered in the DM information acquired in S2001 (S2002). ). As a result of the confirmation, if there is a new registration, the process of the next S2003 is performed. If there is no new registration, the search process is terminated.
[0072]
The DM distribution conditions can be tabulated and included in the user information database 8.
[0073]
The information processing apparatus 3 inquires for conditions such as type, target attribute, region, day of the week, time, etc. from the DM distribution conditions of the store (FIG. 42) and the DM reception conditions of the user (FIG. 41), and matches In this case, a user ID is registered for each DM number. The time when the conditions of both the store and the user are matched is designated as the transmission date and time of DM information, and is written in the distribution-reception condition search result table shown in FIG. This table is provided in the information management device 5 of the electronic ticket center 2.
[0074]
The information processing apparatus 3 acquires information such as the store name and the nearest station of the store from the store information database 7 (S2004), and registers it in DM information (FIG. 46).
[0075]
Next, the information processing apparatus 3 acquires information such as the name and the nearest station of the user from the user information database 8 (S2005) and registers it in DM information (FIG. 47).
Next, the information processing apparatus 3 acquires the fare from the user's nearest station to the nearest station of the store from the electronic ticket information database 6 (S2006), and registers it in the DM information (FIG. 48).
[0076]
After the database search is completed as described above, the processing returns to step S203 and subsequent steps in the flowchart shown in FIG.
[0077]
The information processing apparatus 3 distributes information to the user by e-mail or the like as shown in FIG. 30 via the information distribution apparatus 4 based on the search result (S204).
[0078]
At this time, if the current date and time and the transmission date and time included in the DM information match based on the DM information of the search result as shown in FIG. 48, the information processing device 3 sends the content of the DM information to the corresponding user. Is transmitted to the portable terminal 1 by e-mail or the like.
After the DM information is transmitted, the fact that it has been transmitted is recorded at the scheduled transmission date and time to prevent double transmission.
[0079]
Here, the user can purchase an electronic ticket to the destination through this screen if the user's demand is aroused with respect to the DM information displayed on the display unit of the portable terminal 1 as shown in FIG. it can. Note that the departure / arrival station information of the departure / arrival station information can be changed at the time of ticket purchase as specified by the user.
[0080]
Next, when the user transmits an intention to purchase an electronic ticket from the portable terminal 1 to the electronic ticket center 2, predetermined electronic ticket information is returned from the information distribution device 4, and finally the electronic ticket is purchased. be able to.
[0081]
In addition, since the description about the electronic payment method of the expense accompanying electronic ticket purchase utilizes a well-known technique, description is abbreviate | omitted.
[0082]
According to this embodiment, the user, the store, the railway company, and the electronic ticket center can obtain the following effects.
(1) Users can use the store under advantageous conditions by obtaining useful information.
(2) The user can easily purchase an electronic ticket necessary for moving to the store by simplifying the purchase operation.
(3) Stores can contribute to sales by improving the efficiency of information distribution and simplifying purchase operations to improve the hit rate of the information.
(4) Railway companies can expect an increase in railway utilization by stimulating potential demand.
(5) Electronic ticket center Proceeds from handling fees from the above three parties.
[0083]
[Example 6]
In the present embodiment, the information distributed in the “method of demanding user information distribution by DM and purchasing an electronic ticket” described in the fifth embodiment is different from that of a theme park, a movie, or a concert. This is an example of acquiring a plurality of electronic tickets (for example, an entrance ticket and a boarding ticket) simultaneously when a ticket is required.
[0084]
FIG. 31 is an overall system configuration diagram of the present embodiment, which is substantially the same configuration as FIG. Here, the electronic ticket center 2 has the same configuration as the electronic ticket center described in FIG. Further, the other electronic ticket centers 11-1 to 11-n have a database of electronic tickets sold by each.
[0085]
Although the basic processing is as described in the fifth embodiment, the difference from the fifth embodiment is that “acquisition of target ticket data” is also performed. This will be described below with reference to FIG.
In the figure, steps S211 to S213 are the same as steps S201 to S203 (FIG. 27) of the fifth embodiment, and a description thereof will be omitted.
[0086]
The information processing device 3 extracts electronic ticket information from the store information database 7 when an electronic ticket is required for using the store. Here, if there is admission restriction or reserved ticket purchase such as reserved seat tickets is required, it is obtained from the database of the partner electronic ticket sales center via the Internet (NW) (S214), DM The information is edited and distributed (S215).
[0087]
According to the present embodiment, in addition to the effects (1) to (5) described in the fifth embodiment, the following effects can be obtained.
[0088]
(6) The user can purchase a plurality of electronic tickets with a single operation, which improves convenience.
The effect is obtained.
[Example 7]
[0089]
In the present embodiment, the user already owns an electronic ticket such as a commuter pass or a coupon ticket in the “method of demanding user information distribution by DM and purchasing an electronic ticket” described in the fifth embodiment. In this case, an optimal electronic ticket is provided to the user by combining the electronic tickets.
[0090]
The overall system configuration of the present embodiment is the same as that of the fifth embodiment (see FIG. 26).
Here, the basic processing is the same as in the fifth embodiment, but the difference from the fifth embodiment is in the electronic ticket information search method. Hereinafter, the present embodiment will be described with reference to the flowchart of FIG.
[0091]
Here, steps S201 to S202 are the same as those in the fifth embodiment, and thus description thereof is omitted.
The information processing apparatus 3 makes an inquiry to the store information database 7 at a predetermined timing (at a time specified by the store or every fixed time). If there is information to be distributed, the information is matched with the conditions based on the distribution conditions. A user is searched from the user information database 8.
[0092]
Furthermore, the information processing device 3 receives electronic ticket information owned by the user from a memory (not shown) of the portable terminal 1 and, among electronic tickets as a boarding ticket necessary for coming to the store from the user's nearest station, Only the electronic tickets of the shortage section when the already owned electronic ticket is used are extracted from the electronic ticket database (S203).
[0093]
If the user is a member registered in the user database 8, the electronic ticket information is stored and managed in the user information database 8, so that the electronic ticket information owned by the user in the mobile terminal 1 can be obtained. This eliminates the need for a process of transmitting each time an electronic ticket is purchased, and simplifies the process of the electronic ticket center.
Note that step S204 is the same as that in the fifth embodiment, and thus description thereof is omitted.
[0094]
According to the present embodiment, the following effects can be obtained in addition to the effects (1) to (5) described in the first embodiment.
(7) Users can effectively use their own electronic tickets without being particularly conscious.
[Example 8]
In the present embodiment, in the “method in which a user is demanded for information distribution by DM and purchases an electronic ticket” described in the fifth embodiment, a store or a railroad used by a member user in the user information database is used. This is an example of purchasing an electronic ticket that can more effectively utilize services provided by stores and railways by recording, counting, and managing results.
Since the overall system configuration diagram of the present embodiment is the same as FIG. 26 described in the fifth embodiment, the description thereof is omitted.
[0095]
The basic processing in this embodiment is as described in the fifth embodiment, but the difference from the processing in the fifth embodiment is the search method. Hereinafter, the processing method of the present embodiment will be described by applying the flowchart of FIG.
Since steps S201 to S202 are the same as those in the fifth embodiment, description thereof is omitted.
[0096]
The information processing device 3 makes an inquiry to the store information database 7 at a predetermined timing (at a time specified by the store or every fixed time), and if there is information to be distributed, A matching user is searched from the user information database 8 (S203).
[0097]
Next, the information processing apparatus 3 acquires a fare according to the member user's usage record acquired from the user information database 8 from the electronic ticket database 6 and acquires an amount borne by the store from the store information database 7. This makes it possible to provide optimal information for each member user.
Note that step S204 is the same as the processing of the fifth embodiment, and thus description thereof is omitted.
[0098]
As described above, according to this embodiment, the following effects can be obtained in addition to the effects (1) to (5) (Example 5) described above.
(8) A member user can always purchase an optimal electronic ticket without being conscious of a complicated system such as differences in points and services according to the usage record of each store or railway.
The effect is obtained.
[0099]
[Example 9]
The present embodiment relates to “a method in which a user inquires about DM information distribution and purchases an electronic ticket”.
FIG. 33 shows an overall system configuration diagram of this embodiment.
[0100]
In this embodiment, the mobile terminal 1 receives a request for information and a means for transmitting an intention to purchase an electronic ticket to the electronic ticket center 2, receives information by electronic direct mail, and receives and displays and stores the purchased electronic ticket information. Means to do.
[0101]
The electronic ticket center 2 includes an information management device 5, an information processing device 3, and an information distribution device 4.
The information management device 5 includes an electronic ticket database 6 of an electronic ticket provided by a railway company, a store information database 7 such as service contents of a store registered by the store, and a user information database 8 such as attributes registered by the user. Each has a function to manage.
[0102]
The information processing device 3 searches the information management device 5 for information that matches the distribution condition of information input from each store and the reception condition of information input by the user, and the information is transmitted through the information distribution device 4. It has a function of performing a process of returning to the mobile terminal 1.
[0103]
Based on the flowchart of FIG. 34, an example in which the user himself / herself obtains information and purchases an electronic ticket in the “method of demanding user information distribution by DM and purchasing an electronic ticket” described in the fifth embodiment. I will explain.
Since step S221 is the same as step S202 of the fifth embodiment, description thereof is omitted.
[0104]
First, the user who requests information selects desired information such as the latest information, regional information, store information, event information, and back number from the screen menu shown in FIGS. 35 and 36 on the display unit of the portable terminal 1. (S222).
[0105]
Next, the information processing apparatus 3 makes an inquiry to the store information database 7 according to the user's request from the portable terminal 1 and confirms whether the distribution condition and the user's condition are met when there is information to be distributed. Further, the electronic ticket information necessary for the user to visit the store from the nearest station is searched from the electronic ticket database (S223).
[0106]
Since step S224 is the same as step S204 in the fifth embodiment, the description thereof is omitted.
[0107]
According to this embodiment, the following effects can be obtained in addition to (1) to (5) in the fifth embodiment.
(9) The user receives the desired information when he / she wants it, so that unnecessary DM information distribution is not received.
Moreover, since the store provides only the information requested by the user, the hit rate that leads to purchase is increased. Effects such as can be obtained.
[0108]
[Example 10]
The present embodiment relates to “a method for distributing an electronic ticket without charging and making an operation of purchasing an electronic ticket unnecessary”.
The present embodiment can deal with all of the first to ninth embodiments already described, and the overall configuration is a diagram in which the ticket purchase processing of FIGS. 1, 18, 26, 31, and 33 is not required. Become.
[0109]
This embodiment will be described with reference to the flowchart of FIG.
The information processing device 3 relates to service information of the store that matches the target behavior input by the user from the mobile terminal 1, each condition related to DM information reception input by the user from the mobile terminal 1, and DM information distribution input by the store Information that matches each condition is searched (S301).
[0110]
The information to be searched here is information relating to the service of the store and electronic ticket information of the transportation means (transportation etc.) required for the store use.
[0111]
Next, the information distribution apparatus 4 transmits the information searched in step S301 to the user's portable terminal 1 (S302). Among the information distributed here, the electronic ticket information is assumed to be actually usable. That is, electronic ticket information that can be used without a user's purchase operation is distributed.
[0112]
FIG. 38 shows the data format of the electronic ticket at this time. As shown in the figure, in the electronic ticket used in this embodiment, in addition to the departure station, arrival station, ticket type, expiration date, a status area is provided, and the state of the electronic ticket is registered. It has become so. In this status area, the state information of the expense burden information of the electronic ticket is registered, and numerical values (1 to 3) can be set as flags. That is, when the flag is 0, it means that the ticket is not used, when the flag is 1, it means that the ticket has been used, and when the flag is 2, it means that there is a ticket cost burden.
[0113]
The user uses the railway using the electronic ticket obtained in step S302 in order to go to the store that provided the destination information (the store that transmitted the DM information) (S303). At this time, the electronic ticket status changes from “0” to “1” by non-contact communication with the ticket gate by passing the railway ticket gate with the portable terminal 1 in which the electronic ticket is registered. To do. FIG. 39 shows the state of each area of the electronic ticket at this time. That is, in this state, status = 1, indicating that the user bears the cost of the electronic ticket. This is to prevent the electronic ticket obtained in step S302 from being used for purposes other than using the railroad to go to the store.
[0114]
Next, after using the railway, the user uses the product purchase or service at the target store (S304). The status flag is rewritten to “2” by communication between the portable terminal 1 and the POS terminal installed in the store at this time. FIG. 40 shows the state at this time. Here, status = 2 represents a state in which the store bears 80% and the user bears 20% for the use of the railway with the electronic ticket.
[0115]
Next, the user goes home using the train using the electronic ticket. At this stage, the burden process (billing process) based on the status area is not performed.
[0116]
Next, the information processing device 3 makes an inquiry to the user information database 8 after a certain period of time (for example, the next day) after the user uses the electronic ticket, and stores the burden information area of the electronic ticket used by the user. Charges are made to the bearer according to the status (status = 2 here) (S305). Since the accounting method here is well known, the description is omitted.
[0117]
As described above, according to the present embodiment, the following effects can be obtained.
(1) The user does not need to purchase an electronic ticket, and convenience is improved.
(2) The user will not be charged when the purchased electronic ticket is not used, and there will be no waste even if a sudden schedule change occurs.
(3) The store distributes electronic tickets widely for users to visit, thereby improving the hit rate and eliminating the need to pay for users who do not visit the store.
(4) Railway companies are expected to improve passenger rates due to the above effects.
(5) The electronic ticket sales center can earn commission income by using the system based on the above effects.
【The invention's effect】
According to the present invention, it is urged to evoke a latent demand for electronic tickets of users through electronic ticket sales as a means of transportation by means of intended behavior, thereby promoting the use of transportation facilities and the use of shopping streets and facilities near stations. And revitalize the local economy.
[Brief description of the drawings]
FIG. 1 is a system configuration diagram of a first embodiment of the present invention.
FIG. 2 is a flowchart showing a procedure for purchasing an electronic ticket in the embodiment.
FIG. 3 is a flowchart showing a search procedure in the electronic ticket center according to the embodiment.
FIG. 4 is a display example of a basic menu displayed on the mobile terminal of the embodiment.
FIG. 5 is a display example of an input method selection screen displayed on the mobile terminal according to the embodiment.
6 is a display example of a target action input screen displayed on the mobile terminal of the embodiment. FIG.
FIG. 7 is an explanatory diagram showing the contents of a store information database
FIG. 8 is an explanatory diagram showing the contents of a user information database
FIG. 9 is an explanatory diagram showing the contents of an electronic ticket database.
FIG. 10 is a display example of search results displayed on the mobile terminal.
FIG. 11 is a display example of a purchase result screen displayed on a mobile terminal.
FIG. 12 is an explanatory diagram showing the contents of a store information database to which store search results have been added
FIG. 13 is an explanatory diagram showing the contents of an electronic ticket database considering travel time.
FIG. 14 is an explanatory diagram showing the contents of a store information database showing the results of narrowing down the stores
FIG. 15 is an explanatory diagram showing the contents of a store information database reflecting the use result
FIG. 16 is an explanatory diagram (1) showing the contents of the store information database reflecting the condition results
FIG. 17 is an explanatory diagram (2) showing the contents of the store information database reflecting the condition results
FIG. 18 is a system configuration diagram of the second embodiment.
FIG. 19 is a flowchart illustrating a processing procedure according to the second embodiment.
FIG. 20 is a display example (1) of the mobile terminal according to the second embodiment.
FIG. 21 is a display example (2) of the mobile terminal according to the second embodiment.
FIG. 22 is a display example (1) of the mobile terminal according to the third embodiment.
FIG. 23 is a display example (2) of the portable terminal of the third embodiment.
FIG. 24 is a display example (1) of the mobile terminal according to the fourth embodiment.
FIG. 25 is a display example (2) of the mobile terminal according to the fourth embodiment.
FIG. 26 is a system configuration diagram of the fifth embodiment.
FIG. 27 is a flowchart illustrating a processing procedure according to the fifth embodiment.
FIG. 28 is a display example (1) of the mobile terminal according to the fifth embodiment.
FIG. 29 is a display example (2) of the portable terminal of the fifth embodiment.
FIG. 30 is a display example (3) of the portable terminal of the fifth embodiment.
FIG. 31 is a system configuration diagram of Example 6.
FIG. 32 is a flowchart illustrating a processing procedure according to the sixth embodiment.
33 is a system configuration diagram of Embodiment 9. FIG.
FIG. 34 is a flowchart showing the processing procedure of the ninth embodiment.
FIG. 35 is a display example (1) of the mobile terminal of the ninth embodiment.
FIG. 36 is a display example (2) of the portable terminal of the ninth embodiment.
FIG. 37 is a flowchart showing the processing procedure of the tenth embodiment.
FIG. 38 is an explanatory diagram showing the format of an electronic ticket (1).
FIG. 39 is an explanatory diagram showing the format of an electronic ticket (2)
FIG. 40 is an explanatory diagram (3) showing the format of an electronic ticket.
FIG. 41 is an explanatory diagram illustrating a DM reception condition setting state of a user according to the fifth embodiment.
FIG. 42 is an explanatory diagram showing a setting state of DM distribution conditions in a store
FIG. 43 is a flowchart illustrating a DM condition search processing procedure according to the fifth embodiment.
FIG. 44 is an explanatory diagram showing the DM information acquisition result of the fifth embodiment.
FIG. 45 is an explanatory diagram illustrating distribution-reception condition search results according to the fifth embodiment.
FIG. 46 is an explanatory diagram showing the store information acquisition result of the fifth embodiment.
FIG. 47 is an explanatory diagram showing a user information acquisition result of the fifth embodiment.
FIG. 48 is an explanatory diagram showing the electronic ticket information acquisition result of the fifth embodiment.
FIG. 49 is a flowchart showing a processing procedure on the electronic ticket center side corresponding to FIG. 2;
[Explanation of symbols]
1 Mobile device
2 Electronic ticket center
3 Information processing equipment
4. Information distribution device
5 Information management device
6 Electronic ticket database
7 store information database
8 User information database
11-1 to 11-n Electronic ticket center

Claims (3)

An electronic ticket distribution system that distributes electronic tickets for transportation composed of electronic data to mobile terminals held by users,
The electronic ticket of the electronic ticket data is not used as status information, and the used and cost burden There can be registered status area, the cost burden proportion of users of the electronic ticket price for the case where there is used and cost burden A storage area, and
Means for delivering an unused electronic ticket to the portable terminal;
At the time of use of transportation, the used and rewrite the electronic ticket status in the mobile terminal from the unused, at the time of purchase or use of facilities at the store, and means for rewriting the status from spent to there cost burden,
Read the status information of the electronic ticket, the when the electronic ticket status is there used or expense, the electronic ticket and means for charging the usage fee in accordance with the expense ratio corresponding to the status Distribution system. An electronic ticket distribution system that distributes electronic tickets for transportation composed of electronic data to mobile terminals held by users,
The electronic ticket of the electronic ticket data is not used as status information, and the used and cost burden There can be registered status area, the cost burden proportion of users of the electronic ticket price for the case where there is used and cost burden A storage area, and
Means for accepting store search criteria from users;
Means for delivering store information that matches the search conditions together with an electronic ticket for transportation necessary for moving to the store;
Means for rewriting the status of the electronic ticket from unused to used at the time of transportation use, and rewriting the status of the electronic ticket from used to cost-paid at the time of product purchase or facility use at a store. Ticket distribution system. An electronic ticket distribution method for distributing an electronic ticket for transportation composed of electronic data from an electronic ticket center to a mobile terminal held by a user,
In the electronic ticket data of the electronic ticket, a status area in which unused, used , and cost burden can be registered as status information, and a user's cost burden ratio of the electronic ticket fee when used and cost burden is included. A storage area, and
The electronic ticket center distributes an electronic ticket whose status is not used to the portable terminal,
At the time of use of transportation, the portable terminal, rewriting and spent from unused status of the electronic ticket in the mobile terminal,
When purchasing goods at a store or using a facility, the mobile terminal rewrites the status of the electronic ticket in the mobile terminal as having been used since it has been used ,
Electronic ticket distribution in which the electronic ticket center reads the status information of the electronic ticket and charges the usage fee according to the cost share ratio corresponding to the status when the electronic ticket has been used or has a cost burden Method.

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