JP3945235B2 - Logistics information management method - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a distribution information management method, and in particular, a series of operations from customer ordering to arrival of goods in a distribution center to shipment and operations from truck loading to delivery to a final user are performed only on a portable recording medium. The present invention relates to a logistics information management method that is managed without using paper.
[0002]
[Prior art]
At the distribution center, the goods are received and stored, and shipped according to the customer's order, and the shipped goods are transported to the consignee by a truck or the like. This logistics process involves operations such as product entry / shipment management, product entry / shipment, transportation, and product receipt confirmation, and these operations are indispensable for efficient and accurate logistics. is there. For this management / confirmation work, various systems have been developed for managing physical distribution by reading / writing recorded information on a portable recording medium, in particular an IC card, on which various information is recorded on a product. .
[0003]
For example, in the technique disclosed in Japanese Patent Application Laid-Open No. 11-349132, when an ordering company transports an article to a recipient via a carrier, information that is desired to be conveyed to the recipient and confidential to a third party such as a carrier. The shipping company uses a reader / writer to lie the information he wants to lie on an IC card, and the IC card is attached to the article. The receiving company has a reader / writer having a function capable of normally reading the IC card, and reads confidential information from the shipping company.
[0004]
Further, in the technology disclosed in Japanese Patent Application Laid-Open No. 10-81408, in a distribution system for selling received goods to buyers by auction, information on the collected goods sent to the shipper's place is collected using a portable communication terminal. The processing device sends the information to the terminal device installed in the space where the buyer gathers. When a bid is determined by displaying the terminal device and the buyer is determined, the cargo is delivered directly to the buyer without going through the collection point. In each process of logistics, an IC card that can be read / written by a portable communication terminal is used for the purpose of managing a cart dedicated to luggage and logistics.
[0005]
[Problems to be solved by the invention]
As in the above prior art, the distribution management can be efficiently performed and advanced management can be performed by a system that combines a portable recording medium, particularly an IC card, a communication means, a processing device, and the like. However, the technique disclosed in Japanese Patent Application Laid-Open No. 11-349132 uses confidential information by using an IC card and does not manage the entire process of physical distribution. The technique disclosed in Japanese Patent Application Laid-Open No. 10-81408 is intended for a system from collection of auctioned goods to delivery to a buyer, and has a warehouse function of goods (commodities) like a general distribution center. It cannot be applied as it is in the management system including the storage management necessary for the management system.
[0006]
An object of the present invention is to be able to manage each process associated with a series of operations from ordering / ordering to receipt / shipment and delivery / receipt in a distribution center having a warehouse function by using a distribution information management server and a portable recording medium. Is to provide a distribution information management method.
[0007]
[Means for Solving the Problems]
To achieve the above object, the present invention is a logistics information management method for managing a logistics process from arrival of goods to a logistics center to delivery to a customer,
Logistics information management server provided with storage means, portable recording medium, portable wireless terminal and client terminal capable of exchanging information via the server and portable recording medium and network, and portable recording medium And a portable recording medium issuing machine for writing initial information to
When a delivery request including delivery information and shipping information is received from the shipper, the storage location of the product is added to the delivery information and shipping information and registered in the storage means, and the product requested for delivery is received From the information registered in the storage means after the worker uses the portable wireless terminal to read the registered arrival information from the server and collates the read information with the name and quantity of the received goods. A portable recording medium that records the storage information in the created distribution center is pasted on a product that has been created and received by the portable recording medium issuing machine,
The worker reads the storage information recorded on the portable recording medium affixed using the portable wireless terminal, confirms the match between the contents and the product name / quantity, and moves the product to the designated storage location. After that, a warehousing confirmation process of notifying the server of completion of movement to the storage location is performed,
When the shipping instruction information including the product name, quantity, storage location, shipping destination, and truck flight name is transmitted from the server to the portable wireless terminal of the worker for the goods for which the warehousing confirmation process is finished,
The worker checks the contents of the portable recording medium affixed to the product at the storage location designated by the shipping instruction information and the shipping instruction information, and then the portable recording medium affixed to the commodity The shipping instruction information is written as shipping information by the portable wireless terminal, and the delivery confirmation process of notifying the server of the completion of the delivery of the product by the portable wireless terminal is performed,
When the goods for which the delivery confirmation process is finished are transported to the shipping area corresponding to the shipping destination, the worker uses the client terminal to obtain the shipping schedule edited and created by the server, and the shipping schedule and the portable wireless After checking the content read from the portable recording medium affixed to the product in the shipping area by the terminal, loading the product on the truck and completing the shipping inspection to the server by the portable wireless terminal Notify
When the goods loaded on the truck are transported to the shipping destination, the delivery person reads the information on the portable recording medium affixed to the goods by the portable wireless terminal, confirms with the shipping destination, and confirms the receipt. Notify the server of the delivery completion at the shipping destination by the portable wireless terminal,
The server that has received the delivery completion provides a logistics information management method characterized in that a billing process relating to delivery of the product to the shipper is performed.
[0008]
As described above, the logistics information management method using portable recording media allows the logistics information management server to manage all of the information related to each business from ordering to delivery in a centralized manner, and allows workers in the logistics process. It is possible to efficiently and quickly collect instructions and confirmation results.
[0009]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described below. FIG. 1 shows a configuration example of a system equipped with a physical distribution information management method according to the present invention, in which a host computer 1, a distribution center 2, and a branch 4 are connected via a LAN or a public line 3. Although the host computer 1 is connected to the distribution center 2 via a LAN, a public line or the like may be interposed therebetween. This host computer 1 is a computer used by a manufacturer or wholesaler of goods, and comprehensively manages orders received from customers, orders to distribution centers, inventory information, etc., and includes financial management. Is to implement.
[0010]
The distribution center 2 includes a distribution information management server 21 and a database 22, an IC card issuing machine 23, client personal computers 24, 24..., Access points 25, 25 to the distribution center LAN, and access points and wirelesss. There are provided portable wireless terminals 26, 26,..., And a LAN connection computer 27 having functions of transmitting and receiving data to / from the physical distribution information management server 21 and reading / writing to the IC card. The distribution information management server 21 is a computer that is the core of this system, and manages the status of each process from receiving an order from the host computer 1 to delivery using an IC card attached to the product. . The data to be handled includes inventory information, receipt / shipment information, receipt / exit record information, work progress information, etc., and these data are stored in the database 22 and managed while being updated. The client personal computer 24 has functions of referring to the data in the database 22, inputting data for an IC card, and issuing various forms. The IC card writer 23 is a device that writes information necessary for information management by the present system to the IC card when a product is received at the distribution center.
[0011]
In the branch 4, various information (inventory information, receipt / shipment information, entry / exit record information, work progress information, etc.) held in the database 22 of the distribution information management server 21 can be referred to and registered, and IC card information There are personal computer terminals 41, 41... Capable of reading and writing and mobile wireless terminals 42 having the same functions as those personal computer terminals. The portable wireless terminal 42 is used for referencing / registering the database 22 and reading / writing IC card information on the spot, and is a terminal that can be connected to a mobile public telephone network.
[0012]
FIG. 2 is a flowchart showing an information management procedure associated with a series of operations from the arrival of goods to the delivery center until delivery. First, merchandise purchase information processed by the host computer 1 based on merchandise ordering information from a customer is transmitted from the host computer to the physical distribution information management server 21 as arrival information / shipment information. The arrival information is stored in the database 22 of the physical distribution information management server until the corresponding product is received at the distribution center (procedure 201). When the commodity arrives at the distribution center, the worker refers to the arrival information by the portable wireless terminal 26, compares this information with the name and quantity of the actual product, and if they match, the information in the distribution center (product code, product name) The IC card in which the quantity, slip number, storage location, etc.) are recorded is issued using the IC card issuing machine 23 and attached to the corresponding product (procedure 202). For merchandise with an IC card affixed, the worker leads the information recorded on the IC card using the mobile wireless terminal 26, and an inbound inspection is performed to check whether the information matches the actual product, After that, the product is moved to the storage location specified by the storage information in the distribution center and stored. At this time, the worker transmits the address of the received location, the product name, quantity, etc. of the received product to the physical distribution information management server 21 using the portable wireless terminal 26, and thus the inventory information in the distribution center becomes the physical distribution information management server 21. Are registered in the database 22 (receipt confirmation process, procedure 203).
[0013]
When the warehousing operation is completed as described above, the warehousing operation is performed next. The delivery work in the distribution center is a work of picking a specified quantity from the location of each storage location by a specified quantity based on the shipping information transmitted from the host computer side and registered in the database 22 of the physical distribution information management server. First, the distribution information management server 21 performs the picking quantity and location allocation process from the inventory information in the distribution center based on the shipping information registered in the database 22, and the location and the mobile radio terminal carried by the worker The shipping instruction information including the product and the delivery quantity is displayed (procedure 204). The operator moves to the corresponding storage location according to the instructions, reads the barcode-coded location information and the product storage information of the IC card affixed to the product, and confirms the match with the exit instruction information. Information indicating that the corresponding product has been issued in the specified quantity is sent to the logistics information management server 21 and shipping information (product code, product name, quantity, slip number, slip number) is attached to the IC card attached to the picked product. The storage location, shipping destination, customer name, truck flight name, etc.) are written (procedure 205). This shipping confirmation process is performed using a portable wireless terminal held by the worker. The truck flight name is specified if it is included in the shipping information from the host computer in advance, and if it is not included, the distribution information management server 21 uses an automatic dispatch system using human resources or some database. Specified. On the other hand, the distribution information management server 21 creates a shipping schedule that summarizes the product names, quantities, shipping destinations, etc. of the products to be loaded for each truck from the information sent by the delivery confirmation process as described above. In preparation for shipping inspection.
[0014]
The goods delivered from the location are collected in the sorting area, sorted by shipment destination, store, delivery route, etc., and transported to the designated shipping area. Before loading the goods in the shipping area onto the truck, the worker uses the client PC 24 nearby to inquire the logistics information management server 21 about the shipping details corresponding to the truck, and from the logistics information management server 21 to the corresponding shipping schedule. Print out from the client computer. The shipping schedule is checked against the actual product in the shipping area and the shipping information of the IC card affixed to it, and it is confirmed that the product name, quantity, shipping destination, etc. are correct, and loaded into the truck. Do. This confirmation result is reported to the physical distribution information management server 21 (shipment inspection process; procedure 206).
[0015]
When the truck loaded with the product arrives at the customer, the delivery person reads the IC card information affixed to the product using the portable wireless terminal 42 with IC card read / write function that is carried, and the product arrives. Confirm that the product was ordered by the previous customer. If confirmed, have the customer process the receipt. If it is wrong, the distribution information management server 21 is inquired and processing according to the trouble content is performed. In addition, a personal computer with an IC card read / write function may be used instead of the portable wireless terminal 42 when delivering to a branch, sales office, store, etc., instead of transporting directly from the delivery center to the customer. . In addition, communication between the mobile type portable wireless terminal 42 and the business personal computer and the physical distribution information management server 21 in the distribution center is made using a public line. Good. Thus, when delivery is completed, the delivery person transmits delivery completion information to the physical distribution information management server 21 and writes customer receipt confirmation data to the IC card attached to the product. This completes the delivery process (procedure 207). The delivery member removes the IC card attached when the product is delivered to the customer, takes it back to the delivery center, and reuses it.
[0016]
When delivery is completed and delivery information is transmitted to the physical distribution information management server 21, it is registered in the database 22 as shipment acceptance information, and a completion notification is sent to the host computer 1 (procedure 208). The host computer 1 charges the customer based on the information of the completion notification. In addition, information such as entry confirmation, delivery confirmation, shipment status, delivery completion, etc. transmitted from the mobile wireless terminal during the distribution process can be monitored at all times by the client personal computer 24, thereby enabling reliable and efficient distribution management. .
[0017]
【The invention's effect】
As described above, according to the physical distribution information management method of the present invention, there is an effect that the progress of the merchandise distribution process and the worker's confirmation work can be efficiently and quickly and accurately performed without paper.
[Brief description of the drawings]
FIG. 1 is a diagram showing a configuration example of a physical distribution information management system according to the present invention.
FIG. 2 is a flowchart showing an information management procedure in a physical distribution process in the system of FIG.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 Host computer 2 Distribution center 4 Branch 21 Logistics information management server 23 IC card issuing machine 24 Client personal computer 26, 42 Portable wireless terminal 41 Business use personal computer

Claims (1)

A logistics information management method for managing a logistics process from arrival of goods to a logistics center to delivery to a customer,
Logistics information management server with storage means, portable recording medium, information can be exchanged with the server and portable recording medium via the network, and information can be exchanged with the portable recording medium in the previous term A portable wireless terminal and a client terminal, and a portable recording medium issuing machine for writing initial information to the portable recording medium,
When a delivery request including product arrival information and shipping information is received from the shipper, the storage location of the product is added to the arrival information and shipping information and registered in the storage means. Upon arrival, an operator uses the portable wireless terminal to read the registered arrival information from the server, compares the read information with the product name and quantity of the received product, and then registers the information in the storage means. A portable recording medium that records the storage information in the distribution center created from the information that has been created is affixed to the product that has been created and received by the portable recording medium issuing machine,
The worker leads the storage information recorded on the portable recording medium affixed to the product using the portable wireless terminal, confirms the match between the contents and the product name / quantity, and puts the product into the designated storage location. After moving, perform the warehousing confirmation process of notifying the server of the completion of movement to the storage location,
When the shipping instruction information including the product name, quantity, storage location, shipping destination, and truck flight name is transmitted from the server to the portable wireless terminal of the worker for the goods for which the warehousing confirmation process is finished,
The worker checks the contents of the portable recording medium affixed to the product at the storage location designated by the shipping instruction information and the shipping instruction information, and then the portable recording medium affixed to the commodity The shipping instruction information is written as shipping information by the portable wireless terminal, and the delivery confirmation process of notifying the server of the completion of the delivery of the product by the portable wireless terminal is performed,
When the goods for which the delivery confirmation process is finished are transported to the shipping area corresponding to the shipping destination, the worker uses the client terminal to obtain the shipping schedule edited and created by the server, and the shipping schedule and the portable wireless The portable wireless terminal sends the information to the server that the product has been loaded on the truck after completion of collation with the content read from the portable recording medium affixed to the product in the shipping area by the terminal. To notify
When the goods loaded on the truck are transported to the shipping destination, the delivery person reads the information on the portable recording medium affixed to the goods by the portable wireless terminal, confirms with the shipping destination, and confirms the receipt. Notify the server of the delivery completion at the shipping destination by the portable wireless terminal,
A logistics information management method, wherein a server that has received delivery completion performs a billing process related to delivery of the product to the shipper.

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