JP3854461B2 - Point management system and point management method - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a point management system and a point management method for managing points given to a user who is a purchaser when purchasing goods or services in an online shop on the Internet and a store in the real world.
[0002]
[Prior art]
Conventionally, when a point card is issued to a customer and shopping is performed at a store, a point card system that records points corresponding to the amount of shopping on the point card is known.
[0003]
[Problems to be solved by the invention]
However, the above point card system has a problem that stores in the real world where points can be accumulated are limited. In particular, with the recent spread of the Internet, a new sales channel has been developed to sell products etc. in online shops on the Internet. I can't earn points.
[0004]
Therefore, the present invention solves the above-described problems, and manages the points accumulated in the card and the points awarded in the online shop in a system that manages the points given when purchasing products and the like. An object of the present invention is to provide a point management system and a point management method.
[0005]
[Means for Solving the Problems]
A point management system according to the present invention is a system for managing points given to a user who is a purchaser when purchasing a product or service at an online shop or a store in the real world. A point management device that is connected and has point information storage means for managing points owned by the user as point information; a portable recording medium for recording points given in the store as point information; Connected to the Internet, reads the point information recorded on the recording medium, transmits it to the point management device, and subtracts the transmitted points from the point information recorded on the recording medium, and is transmitted from the point management device Received point information A point operation device that has a function of adding points to the point information recorded on the recording medium, and the point management device receives the user's point information transmitted from the online shop and the point operation device, and receives the received points. Is added to the user's point information stored in the point information storage means, and in response to a request from the point operating device, the user's point information is transmitted to the point operating device, and the transmitted points are stored in the point information It has the function to subtract from the user's point information stored in the means.
[0006]
The point management system according to the present invention includes a point management device that manages points owned by a user, and a portable recording medium that records point information. The points recorded on the recording medium are transmitted to the point management system by the point operating device, and the transmitted points are subtracted from the recording medium. Thereby, the points recorded on the recording medium are collected and managed by the point management device. In addition, since the point management device receives and manages the point information given in the online shop, it integrates the points given in the actual store and recorded on the recording medium with the points given in the online shop. Can be managed. The point management device transmits point information to the point operation device and subtracts the transmitted points from the user's point information. Then, the point operation device records the point information transmitted from the point management device on the card. Thereby, by transferring the points managed by the point management device to the card, it becomes possible to carry the points and use them in an actual store.
[0007]
The point management method according to the present invention is a portable recording medium that records points given to a user who is a purchaser as point information when purchasing a product or service in an online shop on the Internet or a store in the real world. And a point management device that is connected to the Internet and has point information storage means for storing point information, and a point operation device that enables transfer of points between the recording medium and the point management device The point given to the user from the online shop is transmitted as point information to the point management apparatus, the point management apparatus receives the point information transmitted from the online shop, and the received points are stored in the point storage means. In the stored user point information And the point operation device reads the point information recorded on the recording medium and transmits it to the point management device, subtracts the transmitted points from the point information recorded on the recording medium, and the point management device A point depositing step for receiving the user's point information transmitted from the user and adding the received points to the user's point information stored in the point information storage means; and the point management device sends the user's point information to the point operating device. Transmitting, subtracting the transmitted points from the user's point information stored in the point information storage means, the point operating device receives the point information transmitted from the point management device, and the received points on the recording medium A point withdrawal step to add to the recorded point information Characterized in that it comprises.
[0008]
A point management method according to the present invention includes a portable recording medium in which points are recorded as point information, a point management apparatus having point information storage means connected to the Internet and storing point information, the recording medium, and point management Points are managed by a point operating device that enables the exchange of points between devices. The point management device receives the point information transmitted from the online shop and stores it as the user's point information, reads the point information recorded on the recording medium and transmits it to the point management device, and the point management device is transmitted A point depositing step of storing the received points as the user's point information, so that the points given in the actual store and the points given in the online shop can be integrated and managed . In addition, since the point operation device has a point extraction step for receiving the point information transmitted from the point management device and recording the received points on the recording medium, the points managed by the point management device are stored in the card. It is possible to carry points and move them to real stores.
[0009]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, preferred embodiments of a point management system according to the present invention will be described in detail with reference to the drawings. In the description of the drawings, the same elements are denoted by the same reference numerals, and redundant description is omitted.
[0010]
FIG. 1 is a block diagram showing the configuration of the point management system 10. The point management system 10 includes a point management device 20 that manages points owned by a user, a portable card (recording medium) 11 that records points given when a product or the like is purchased at a store, A point operation device 12 that exchanges points with the point management device 20 is provided. The point management system 10 has a web server 14 that provides an online shop, and the web server 14 and the point management system 10 are connected by the Internet.
[0011]
The card 11 has a function of recording points given when a user purchases a product at a store or the like. The card 11 may be, for example, a magnetic card or an IC card. As shown in FIG. 2, the card 11 mainly has information of “user ID”, “card ID”, “password”, and “point”. “User ID” is information for specifying the user who is the owner of the card 11. “Card ID” is an identifier for specifying the card 11. The “password” is information for authenticating the owner of the card 11 when accessing the point management device 20. The point is information indicating the point currently recorded on the card 11. Here, the points recorded on the card 11 are given according to the purchase amount of the product. When a user purchases a product or the like at a store, the card reader / writer 13 provided at the store adds and updates the points corresponding to the purchase amount to the points recorded on the card 11. The recorded points can be exchanged for gift certificates or used in the same manner as cash at a predetermined store. When using the points of the card 11, the point information of the card 11 can be updated (subtracted) by the card reader / writer 13 provided in the store. In addition to the above information, the card 11 may record information on the user who owns the card 11 and information such as recent purchase history on the card 11.
[0012]
The point management device 20 is a device for managing points possessed by each user, and includes a point information database (hereinafter referred to as “point DB”) 23, an interface unit 21 for transmitting / receiving point information and the like through the Internet, and an interface A point updating unit 22 that updates points in the point DB 23 based on point information transmitted and received by the unit 21. FIG. 3 is a diagram illustrating an example of data stored in the point DB 23. The point DB 23 mainly includes information on “user ID”, “card ID”, “password”, “point”, “user name”, “address”, “E-mail address”, and “phone number”. The “user ID”, “card ID”, “password”, and “point” are the same information as the information recorded on the card 11. However, the information about the points is the same as the “points” recorded on the card 11, but the amount of the points is different. The points stored in the point DB 23 are information on points currently managed by the point management device 20. Therefore, the total number of points owned by the user can be calculated by adding the points stored in the point DB 23 and the points recorded on the card 11. The “user name” is information on the name of the user specified by the user ID. “Address”, “E-mail address”, and “telephone number” are all information related to the user specified by the user ID. In addition to the above information, the point DB 23 may store information such as the user's product purchase history.
[0013]
The interface unit 21 has a function of receiving point information transmitted from the point operating device 12 and the web server 14 and transmitting point information to the point operating device 12 and the web server 14. Further, the interface unit 21 can receive access from the user terminal 15 possessed by the user. The interface unit 21 can not only transmit / receive point information but also can inquire about remaining point information, for example.
[0014]
The point update unit 22 has a function of updating the point DB 23 based on point information transmitted / received by the interface unit 21. Specifically, when the user point information is transmitted from the point operation device 12 or the web server 14 and the transmitted point information is received by the interface unit 21, the point update unit 22 receives the points corresponding to the transmitted points. Then, the point DB 23 is updated. For example, when 500 points (hereinafter referred to as “p” as a unit) are transmitted from the user with the user ID “U1000”, since the user's points are initially 1500 p, add 500 p. Updated to 2000p. Conversely, when transmitting point information to the point operating device 12, the points to be transmitted are subtracted from the corresponding user's points, and the point DB 23 is updated. For example, in the example shown in FIG. 3, when 500p is transmitted to the user with the user ID “U1000”, the point of the user stored in the point DB 23 is initially 1500p, so 500p is subtracted and updated to 1000p. The
[0015]
The point operation device 12 has a function of reading point information recorded on the card 11 and transmitting it to the point management device 20, and a function of receiving point information transmitted from the point management device 20 and recording it on the card 11. More specifically, when the point information is transmitted to the point management device 20, the point information recorded on the card 11 is read by the point operation device 12, and the point information transmitted to the point management device 20 is transmitted from the read point information. The points are subtracted, and the subtracted points are recorded on the card 11. Subsequently, the point information is transmitted from the point operation device 12 to the point management device 20. Conversely, when receiving point information from the point management device 20, the point operation device 12 reads the points recorded on the card 11, adds the received points to the read points, and adds the added points. Is recorded on the card 11.
[0016]
The web server 14 is a device that provides an online shop. The web server 14 has a function of transmitting point information given by purchasing a product or the like in an online shop to the point management device 20.
[0017]
The user terminal 15 is a terminal that is connected to the Internet and can access the web server 14 and the point management device 20.
[0018]
Next, the operation of the point management system 10 according to the present embodiment will be described, and the point management method according to the embodiment will be described together. FIG. 4 is a flowchart showing the operation of the point management system 10.
[0019]
Before the description of the flowchart shown in FIG. 4, as a premise of the operation of the point management system 10 shown in the flowchart, it will be described that points are recorded on the card 11 possessed by the user. The user has the card 11 registered in advance in the point management device 20 and issued by the card reader / writer 13. And by purchasing goods etc. in a store, points according to the purchase price of goods are given from the store, and the given points are recorded on card 11.
[0020]
Next, the operation of the point management system 10 will be described with reference to a flowchart. First, a flow for transmitting the points recorded on the card 11 to the point operating device 20 and depositing them will be described. The point operation device 12 reads the user's card 11 (S10), and acquires point information recorded on the card 11. Referring to the example shown in FIG. 2, 500p points are recorded on the card 11 with the card ID “C1000”. Next, the point operation device 12 transmits a part (or all) of the points recorded on the card 11 to the point management device 20 in accordance with the point transmission instruction input to the point operation device 12 (S12). . Here, the data to be transmitted are point information and a user ID. Subsequently, the transmitted points are subtracted from the points recorded on the card 11 (S14), and the points recorded on the card 11 are updated. Here, when 300p points are transmitted to the point management device 20, the points on the card 11 are subtracted 300p from 500p and updated to 200p. The updated point information is recorded on the card 11 by the point operating device.
[0021]
When the point management device 20 receives the point information transmitted from the point operation device 12 (S16), the point management device 20 updates the point information of the user stored in the point DB 23 based on the transmitted user ID and point information ( S18). Here, since 300p point information is transmitted from the user with the user ID “U1000”, 300p is added to the point 1500p possessed by the user with the user ID “U1000” stored in the point DB 23 and updated to 1800p ( S18). This completes the point deposit flow. The points recorded on the card 11 are deposited in the point management device 20. This is similar to the relationship between bank deposits and cash on hand when the point management device 20 is regarded as bank deposits and the card 11 is cash on hand, and the point operation device 12 plays the same role as ATM.
[0022]
Next, a case where the user accesses the web server 14 that provides an online shop from the user terminal 15 and purchases a product or the like will be described. The web server 14 gives points according to the amount of goods purchased by the user, but in the case of an online shop, instead of recording the point information on the card 11 owned by the user, the point management device 20 (S20). The data transmitted here is point information and a user ID. In addition, it is good also as authenticating a user by collating with the E-mail address stored in point DB23 of the point management apparatus 20 by inputting a user's E-mail address in an online shop. The point management device 20 receives the point information transmitted from the web server 14 (S22), and updates the point information stored in the point DB 23 by adding the received point (S24). For example, when information that gives 300p points to a user with the user ID “U1001” is transmitted from the web server 14 to the point management device 20, the points owned by the user stored in the point DB 23 are 2600p. Therefore, 300p is added and updated to 2900p.
[0023]
Next, a flow for transmitting points managed by the point management device 20 to the card 11, that is, a flow for drawing points will be described. First, a point transmission request is transmitted from the point operation device 12 to the point management device 20 (S26). The data transmitted here is the user ID of the user who requests the point transmission and the amount of points requested. Note that when a point transmission request is made, the user may be authenticated by a password. Points are given as a service for purchasing products and the like. However, since points can be used in the same manner as cash when used at a store, it is preferable to enhance security by authenticating users. Here, for example, it is assumed that the user with the user ID “U1002” requests the point operation device 12 to transmit 1000p.
[0024]
When the point management device 20 receives the point transmission request transmitted from the point operation device 12, the point management device 20 subtracts the requested point information of the user specified by the received point transmission request (S28). Here, if the user with the user ID “U1002” makes a 1000p point transmission request, the point information of the user with the user ID “U1002” stored in the point DB 23 is 1400p at first, so 1000p is subtracted. Updated to 400p. Subsequently, the point management device 20 transmits the point information (1000p) to the point operation device 12 (S30).
[0025]
When the point operation device 12 receives the point information transmitted from the point management device 20 (S32), the point operation device 12 updates the point information recorded on the card 11 with the received point information (S34). Here, since the point information of 600p was first recorded on the card, 1000p is added and updated to 1600p.
[0026]
In the above flowchart, a point depositing flow for transmitting points from the card to the point management device 20 (S10 to S18), a flow for transmitting points from the web server 14 to the point management device 20 (S20 to S24), and the point operation device 12 In the order of the point withdrawal flow (S26 to S34) in which point information is transmitted from the point management device 20 to the point operation device 12 in response to the request, the respective flows do not necessarily flow in the order described. This flow is performed independently. Although not mentioned in the above embodiment, the points stored in the point management device 20 can be used in an online shop.
[0027]
The point management system 10 according to the present embodiment includes a card 11 on which point information is recorded and a point management device 20 for point management. The point management device 20 and the card 11 are connected by a point operation device 12, Points can be exchanged. Since the point management device 20 is also connected to an online shop on the Internet, the point information given by the online shop can be received to update the point information. As a result, the points given in the actual store and the points given in the online shop can be integrated and managed.
[0028]
In addition, the point management method according to the present embodiment includes a flow for depositing points recorded on the card 11 to the point management device 20 and a flow for extracting points managed by the point management device 20 and recording them on the card 11. Therefore, the points given at the store can be managed by the point management device 20. In addition, when a product is purchased in the online shop, the point management apparatus 20 has a flow for transmitting the points given in the online shop to the point management apparatus 20, so that the point management apparatus 20 and the points given in the online shop are in reality. Can be integrated and managed with points given by other stores.
[0029]
As mentioned above, although embodiment of this invention has been described in detail, this invention is not limited to the said embodiment.
[0030]
In the above-described embodiment, it is described that one user has one card 11. However, one user has a plurality of cards 11, and points recorded on the plurality of cards 11 are point management devices. It is good also as transmitting to 20 and making it integrate into one point. If such a configuration is adopted, points can be distributed among stores and online shops that can use different cards 11.
[0031]
【The invention's effect】
According to the present invention, it has a point management device that manages points owned by a user, and a portable recording medium that records information on points given when a user purchases a product or the like in an actual store. The points recorded on the recording medium are transmitted to the point management system by the point operating device, and the transmitted points are subtracted from the recording medium. Thereby, the points recorded on the recording medium are sucked up and managed by the point management device. In addition, since the point management device can receive and manage the point information given in the online shop, as described above, the points given in the actual store and the points given in the online shop are integrated Can be managed.
[Brief description of the drawings]
FIG. 1 is a diagram illustrating a point management system according to an embodiment.
FIG. 2 is a diagram illustrating an example of data recorded on a card.
FIG. 3 is a diagram illustrating an example of data stored in a point information storage unit.
FIG. 4 is a flowchart showing the operation of the point management system.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 10 ... Point management system, 11 ... Card, 12 ... Point operation device, 13 ... Card reader / writer, 14 ... Web server, 15 ... User terminal, 20 ... Point management Apparatus, 21 ... interface unit, 22 ... point update unit, 23 ... point information database.

Claims (2)

A system for managing points given to a user who is a purchaser when purchasing goods and services in an online shop on the Internet and a store in the real world,
A point management device connected to the Internet and having point information storage means for managing points owned by the user as point information;
A portable recording medium for recording points given at the store as point information;
A function of being connected to the Internet, reading point information recorded on the recording medium, transmitting the point information to the point management device, and subtracting the transmitted points from the point information recorded on the recording medium; and the point management A point operating device having a function of receiving point information transmitted from the device and adding the received points to the point information recorded on the recording medium;
With
The point management device receives the user's point information transmitted from the online shop and the point operation device, and adds the received points to the user's point information stored in the point information storage means; and In response to a request from the point operation device, the user's point information is transmitted to the point operation device, and the transmitted points are subtracted from the user point information stored in the point information storage means.
A point management system characterized by that. When purchasing goods or services at an online shop on the Internet or in a store in the real world, a portable recording medium that records points given to the user as a purchaser as point information, and a point that is connected to the Internet and points A method for managing by a point management device having point information storage means for storing information, and a point operation device that enables exchange of points between the recording medium and the point management device,
Points given to the user from the online shop are transmitted as point information to the point management device, the point management device receives the point information transmitted from the online shop, and the received points are point storage means Adding to the user's point information stored in
The point operation device reads the point information recorded on the recording medium and transmits it to the point management device, subtracts the transmitted points from the point information recorded on the recording medium, and the point management device A point depositing step of receiving the user's point information transmitted from the operating device, and adding the received points to the user's point information stored in the point information storage means;
The point management device transmits the user's point information to the point operation device, subtracts the transmitted points from the user's point information stored in the point information storage means, and the point operation device is transmitted from the point management device. A point extracting step of receiving the transmitted point information and adding the received points to the point information recorded on the recording medium;
A point management method comprising:

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