JP3813017B2 - Automatic transaction equipment - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to an automatic transaction apparatus that is installed and used, for example, in a financial institution or the like, and more particularly, to an automatic transaction apparatus that prints and issues issued transaction contents on a receipt.
[0002]
[Prior art]
FIG. 7 is a simplified block diagram showing a conventional automatic transaction apparatus.
In the figure, reference numeral 1 denotes a customer operation display unit, which comprises, for example, an LCD, a CRT, etc. and a touch panel provided on the screen. An input key, a guidance word, etc. are displayed on the screen, and the customer performs various operations such as password input and transaction amount input by pressing the corresponding part of the screen according to the display. The touch panel can detect which part the customer has pressed. A button may be provided near the screen and used for input.
[0003]
Reference numeral 2 denotes a conventional card reader printer, which includes a card processing unit and a receipt handling unit, accepts a transaction card such as a cash card possessed by a customer, and reads / writes data to / from the magnetic information recording unit of the transaction card. In addition to writing, the contents of the executed transaction can be printed on a receipt sheet and a receipt can be issued.
Reference numeral 3 denotes a banknote depositing / withdrawing machine having a function of discriminating and counting deposited banknotes and counting and dispensing a specified number of banknotes. Reference numeral 4 denotes a coin depositing / withdrawing machine having a function of discriminating and counting deposited coins and counting and dispensing a specified number of coins.
[0004]
Reference numeral 5 denotes a passbook recorder, which prints transaction contents on the passbook and reads / writes data to / from a magnetic information recording unit provided in the passbook.
6 is an internal operation unit, which is a dedicated operation unit for staff members and maintenance personnel of financial institutions, for example, displays various information such as the operational status of automatic transaction equipment, the contents of transactions being executed, the occurrence status of failures, etc. It also accepts various instructions such as power ON / OFF, reset instruction, and maintenance operation execution instruction.
[0005]
Reference numeral 7 denotes a main control unit which controls each of the above-described constituent elements to cause the automatic transaction apparatus to function. Further, the automatic transaction apparatus is connected to the host computer 9 through an upper interface unit and a line indicated as 8. The host computer 9 controls the plurality of automatic transaction apparatuses held by financial institutions and collects information. Each automatic transaction apparatus communicates transactions requested by customers with the host computer 9. Run by doing.
[0006]
The details of the executed transaction are printed on receipt paper by the card reader printer 2 and issued to the customer as a receipt. An example of this receipt is shown in FIG.
[0007]
[Problems to be solved by the invention]
However, in the conventional automatic transaction apparatus, the size of the receipt is determined in advance, various information is recorded on the receipt paper of the predetermined size, and the letter of the issued receipt is small. For this reason, it is inconvenient for a person who is difficult to read small characters due to hyperopia, presbyopia, etc., because it is difficult to read this conventional receipt and, in some cases, it is necessary to read it with glasses.
[0008]
[Means for Solving the Problems]
In order to solve the above-described problems, the present invention provides a customer operation display unit that displays information and accepts an input operation, and a receipt handling unit that prints information indicating transaction contents on a receipt medium by a print head and issues a receipt. And an automatic transaction apparatus having a passbook entry machine that prints transaction contents on a passbook , capital letter selection keys are arranged on the initial screen displayed on the customer operation display unit and the guidance screen during transaction operation, and the receipt handling unit , Providing a capital letter giving means for controlling the print head to print capital letters, and in the case of a transaction using a passbook, when a customer presses the capital letter selection key, the passbook entry machine is controlled to with printing a transaction content in character, it controls the receipt handling unit, to characterized in that a main control unit for issuing a receipt printing the transaction contents capitalized .
[0009]
Further , the receipt medium handled by the receipt handling unit is a continuous medium, and the receipt handling unit contains storage means for storing the receipt medium, a discharge port for discharging and issuing the receipt to the customer, and storage Conveying means capable of conveying the medium from the means to the discharge port, a print head provided between the storage means and the discharge means, a cutting means disposed on the storage means side from the print head and cutting the medium, and the print head A sensor for a normal receipt that is disposed at a distance corresponding to a unit transaction of a normal receipt from the cutting means on the discharge outlet side, and a sensor for a normal receipt that detects the medium from the cutting means on the discharge outlet side from the normal receipt sensor. The sensor for the capital letter receipt that is arranged at the unit transaction distance of the capital letter receipt and detects the medium, and controls the print head when receiving the capital letter printing instruction from the main control unit When the capital letter receipt sensor detects the medium, the cutting means is controlled to cut the medium, and when the capital letter print instruction from the main control unit is not received, the print head is controlled. And normal printing, and a control unit for cutting the medium by controlling the cutting means when the normal receipt sensor detects the medium.
[0010]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described below with reference to the drawings.
[First Embodiment]
FIG. 1 is an explanatory diagram of the card reader printer according to the embodiment, and FIG. 2 is a simplified block diagram showing the automatic transaction apparatus according to the embodiment.
[0011]
In FIG. 2, reference numeral 1 denotes a customer operation display unit, which includes, for example, an LCD, a CRT, and the like and a touch panel provided on the screen. An input key, a guidance word, etc. are displayed on the screen, and the customer performs various operations such as password input and transaction amount input by pressing the corresponding part of the screen according to the display. The touch panel can detect which part the customer has pressed. A button may be provided near the screen and used for input.
[0012]
Reference numeral 10 denotes a card reader printer according to the embodiment, which includes a card processing unit and a receipt handling unit, accepts a transaction card such as a cash card possessed by a customer, and stores data in the magnetic information recording unit of the transaction card. In addition to performing reading / writing, the contents of the executed transaction can be printed on a receipt sheet to issue a receipt. The card reader printer 10 will be further described later.
[0013]
Reference numeral 3 denotes a banknote depositing / withdrawing machine having a function of discriminating and counting deposited banknotes and counting and dispensing a specified number of banknotes. Reference numeral 4 denotes a coin depositing / withdrawing machine having a function of discriminating and counting deposited coins and counting and dispensing a specified number of coins.
Reference numeral 5 denotes a passbook recorder, which prints transaction contents on the passbook and reads / writes data to / from a magnetic information recording unit provided in the passbook.
[0014]
6 is an internal operation unit, which is a dedicated operation unit for staff members and maintenance personnel of financial institutions, for example, displays various information such as the operational status of automatic transaction equipment, the contents of transactions being executed, the occurrence status of failures, etc. It also accepts various instructions such as power ON / OFF, reset instruction, and maintenance operation execution instruction.
Reference numeral 11 denotes a main control unit according to the embodiment, which controls each of the constituent elements to cause the automatic transaction apparatus to function. Further, the automatic transaction apparatus is connected to the host computer 9 through an upper interface unit and a line indicated as 8. The host computer 9 supervises control of a plurality of automatic transaction apparatuses possessed by financial institutions and the like and collects information. Each automatic transaction apparatus communicates transactions requested by customers with the host computer 9. Run by doing.
[0015]
Hereinafter, the card reader printer 10 will be described in detail with reference to FIG.
The card reader printer 10 includes a card processing unit 10a that processes transaction cards, and a receipt handling unit 10b that prints transaction contents on receipt paper and issues receipts.
First, the configuration of the card processing unit 10a will be described.
[0016]
Reference numeral 12 denotes an insertion / discharge port, and the transaction card inserted by the customer is taken in from here and conveyed through the card conveyance path 13. The card processing unit 10a reads the information in the magnetic information recording unit of the transaction card using a magnetic head (not shown) or the like. Information can also be written to the magnetic information recording unit as necessary. The processed transaction card is transported through the card transport path 13 and discharged to the card insertion / exit port 12. Reference numeral 14 denotes a card take-in unit, which can take in a card that has been forgotten to be taken.
[0017]
As will be described later, the insertion discharge port 12 also serves as a receipt discharge port. In the example shown in FIG. 1, the receipt is discharged together with the transaction card, and the customer can take out the card and the receipt at a time.
Next, the configuration of the receipt handling unit 10b will be described.
Reference numeral 15 denotes a receipt paper storage unit as storage means, which is disposed at the rear of the receipt handling unit 10b, that is, on the right side in FIG. 1, and can store a receipt paper 16 as a receipt medium therein. A plurality of receipt paper storage portions 15 can be provided as necessary, and two receipt paper storage portions 15 are provided in the example of FIG. A continuous medium is used for the receipt paper 16. More specifically, a roll of continuous white paper is used.
[0018]
Reference numerals 17 and 18 denote insertion portions, and a plurality of insertion portions are provided corresponding to each receipt paper 16. That is, the upper receipt paper 16 is set in the insertion portion 17, and the lower receipt paper 16 is set in the insertion portion 18.
Reference numerals 19 a and 19 b denote feed rollers for feeding the upper receipt paper 16 set in the insertion portion 17. Reference numerals 20a and 20b denote feed rollers for feeding the lower receipt paper 16 set in the insertion portion 18.
[0019]
Reference numeral 21 denotes a conveyance path, and the receipt paper 16 is conveyed along the conveyance path 21. Reference numerals 22a, 22b, and 22c denote conveyance rollers, which are arranged to further convey the receipt paper 16.
Reference numeral 23 denotes a cutter knife as cutting means for cutting the receipt paper 16.
[0020]
Reference numeral 24 denotes a print head such as a thermal head. Reference numeral 25 denotes a platen disposed to face the print head. In a state where the receipt paper 16 is sandwiched between the print head 24 and the platen 25, the print head 24 performs printing on the receipt paper 16.
Reference numeral 26 denotes a normal receipt sensor which can detect a receipt and is disposed at a position corresponding to a normal receipt unit transaction (that is, one issue) from the cutter knife 23.
[0021]
27 is a sensor for a capital letter receipt, which can detect a receipt, and is arranged at a position corresponding to a transaction for a capital letter receipt unit (i.e., one issue) from the cutter knife 23.
28a and 28b are conveying rollers, 28a is disposed between the cutter knife 23 and the print head 24, and 28b is disposed between the print head 24 and the blade 29. The blade 29 is provided for switching the conveyance path 21. Reference numerals 30 a and 30 b denote conveyance rollers, which are disposed between the blade 29 and the insertion / discharge port 12.
[0022]
Note that the conveyance path, the feed roller, and the conveyance roller function as a conveyance unit.
Reference numeral 31 denotes a receipt take-in unit which takes in a receipt that cannot be issued to the customer due to forgetting to take the customer or failure of the device. Reference numerals 32 a, 32 b, 32 c, and 32 d denote conveyance rollers that are disposed between the blade 29 and the receipt take-in portion 31.
[0023]
Reference numeral 33 denotes a control unit for the card reader printer, which controls the card processing unit 10a and the receipt handling unit 10b. The control means 33 has a capital letter giving means shown as 33a, and the capital letter giving means 33a is for performing capital letter printing with characters larger than normal characters, as will be described later.
The operation of this embodiment will be described below.
[0024]
First, the attendant stores the receipt paper 16 in the receipt paper storage section 15 shown in FIG. 1, inserts the leading end of the upper receipt paper 16 into the insertion section 17, and inserts the lower receipt paper 16 into the insertion section 18. When the leading end is inserted, the feed rollers 19a, 19b, 20a, and 20b are rotated by driving a motor (not shown), and the receipt paper 16 is fed out.
[0025]
Since the lower receipt paper 16 is used for replenishment, the lower receipt paper 16 is retracted while being sandwiched between the feed rollers 20a and 20b until the upper receipt paper is used up. Along the inside of the device.
After the device is ready for operation, a customer who visits the store operates the customer operation display unit 1 to start a transaction.
[0026]
FIG. 3 is an explanatory diagram showing an initial screen. The customer starts operation from this screen first. Ordinary customers can select a desired transaction from the operations such as withdrawal, deposit, transfer, balance inquiry, passbook entry, etc., and proceed with the transaction by pushing the part, but farsightedness, presbyopia and other circumstances Thus, a customer who desires a receipt printed in large characters first designates capital letter printing by pressing the capital letter selection key 34 displayed as “receipt capital letter”, and then selects a desired transaction. And
[0027]
Here, when the capital letter selection key 34 is pressed, the main control unit 11 detects this via the customer operation display unit 1 and instructs the control means 33 of the card reader printer 10 to print capital letters.
FIG. 4 is an explanatory diagram showing a guidance screen. Even if the transaction is started without designating capital letters on the initial screen, the capital letter selection key 34 is displayed on any guidance screen so that capital letters can be designated at any time during the transaction operation. Display it. Even when the capital letter selection key 34 is pressed on such a guidance screen, the main control unit 11 detects this via the customer operation display unit 1 and controls the control means 33 of the card reader printer 10 as described above. Instruct to print upper case letters.
[0028]
The main control unit 11 switches and guides the screen as appropriate according to the customer's input / operation, communicates with the host computer 9 via the host interface unit 8 as necessary, and executes a transaction. Then, a receipt is issued for the contents of the executed transaction. The receipt issuing process will be described separately for the normal case and the case where capitalization is specified.
[0029]
First, a normal case, that is, a case where capital letters are not designated on the initial screen or the guidance screen described above will be described.
Since the capital letter printing instruction is not given to the control means 33 of the card reader printer 10, normal processing is performed. That is, the transport rollers 22 a, 22 b, 22 c, and 28 a shown in FIG. 1 rotate, and the receipt paper 16 is guided to the gap between the print head 24 and the platen 25. The control means 33 of the card reader printer 10 has normal character font data, edits transaction data acquired from the main control unit 11 with the normal characters, and controls the print head 24 to perform normal printing. Do.
[0030]
The receipt paper 16 is sent to the left in FIG. 1 while being printed. When the leading edge of the receipt paper 16 reaches the position of the sensor 26, the sensor 26 detects the presence of the receipt paper 16. In response to this, the control means 33 operates the cutter knife 23 to cut the receipt. The cut receipt is fed to the left in FIG. 1, conveyed by the conveyance rollers 28 b, 30 a, and 30 b and discharged to the insertion / discharge port 12. In this state, the customer can take out the receipt from the insertion discharge port 12.
[0031]
Next, a case where capital letters are designated on the initial screen or the guidance screen will be described. In this case, a capital letter printing instruction is given to the control means 33 of the card reader printer.
The conveyance rollers 22a, 22b, 22c, and 28a rotate, and the receipt paper 16 is guided to the gap between the print head 24 and the platen 25. The control means 33 of the card reader printer 10 expands the normal character font data by the capital letter giving means 33a and converts it into large character data, that is, capital letters, thereby converting the transaction data obtained from the main control unit 11 into the capital letters. And the print head 24 is controlled to execute capital letter printing. If large character font data is registered in the capital letter giving means 33a in advance, the above-described enlargement process can be omitted.
[0032]
The receipt paper 16 is sent to the left in FIG. 1 while being printed. Even when the leading edge of the receipt paper 16 reaches the position of the sensor 26, the control means 33 ignores this and continues the processing, and the receipt paper 16 When the tip of 16 reaches the position of the sensor 27, the cutter knife 23 is operated to cut the receipt. The cut receipt is fed to the left in FIG. 1, conveyed by the conveyance rollers 28 b, 30 a, and 30 b and discharged to the insertion / discharge port 12. In this state, the customer can take out the receipt from the insertion discharge port 12.
[0033]
FIG. 5 is an explanatory view showing a receipt according to the embodiment, and shows an example of a receipt printed in capital letters. Since the width of the receipt paper is fixed, printing with capital letters is realized by increasing the length of the receipt. In this way, it is an easy-to-read receipt for customers with poor eyesight such as hyperopia and presbyopia.
When the receipt cannot be issued to the customer due to the customer's forgetting to take or the failure of the device, the receipt is transferred to the receipt roller 30b, 30a, 32a, 32b, 32c, 32d with the blade 29 switched, as shown in FIG. It is conveyed to the right and stored in the receipt take-in part 31.
[0034]
In addition, when a passbook is used for the transaction, and capital letters are designated, printing is performed with normal characters on the passbook, but a capital receipt indicating the transaction content may be issued at the same time.
In the above description, the receipt medium has been described as a continuous sheet. However, it is not limited to a continuous sheet as long as two types of mediums for normal receipts and upper case receipts can be issued separately. The present invention can be applied.
[0035]
[Second Embodiment]
This embodiment is characterized in that capital letters are designated by a transaction card in the first embodiment.
FIG. 6 is an explanatory view showing a transaction card. The transaction card 35 has a recording unit 36 using a magnetic stripe or the like, and information necessary for transactions such as a customer account number is recorded in the recording unit 36 in advance. In the present embodiment, uppercase designation information for designating uppercase printing can be recorded in the recording unit 36. That is, the unused area of the recording unit 36 is used, and the area is designated for capital letter designation. When the customer desires at the time of opening an account, the capital card designation information is recorded in the area, and then the transaction card is stored. Issue to customer.
[0036]
Of course, the designation of this capital letter can be changed later. That is, a customer who desires capital letters when issuing a transaction card can cancel it, or conversely, a customer who does not desire capital letters when issuing a transaction card can register capital letter designation.
Transaction processing using the transaction card 35 will be described.
The customer selects a desired transaction by operating the customer operation display unit 1, and inserts the transaction card 35 into the insertion outlet 12. The transaction card 35 travels on the card transport path 13, and a magnetic head (not shown) reads information recorded in the recording unit 36 of the transaction card 35. The control means 33 of the card reader printer notifies the main control section 11 of information on the recording section 36. The main control unit 11 acquires necessary information such as an account number from the information, further determines the presence / absence of capital letter designation information, and if there is the capital letter designation information, the control means 33 of the card reader printer 10. Instruct to print upper case letters.
[0037]
As in the first embodiment, the card reader printer 10 issues a normal receipt as shown in FIG. 8 when there is no capital letter print instruction, and when there is a capital letter print instruction, it is as shown in FIG. Issue a large capital receipt.
As described above, since a customer who always desires capital letter printing records that he / she wants capital letter printing directly in the recording unit 36 of the transaction card 35, the customer simply uses the transaction card 35. Thus, it is possible to receive a capital letter receipt with the same operation procedure as before.
[0038]
In the present embodiment, the capital letter designation information is given to the recording unit 36 of the transaction card 35, but the host computer 9 may be given the capital letter designation information.
[0039]
【The invention's effect】
As explained in detail above, the provision of capital lettering means enables receipts to be printed in capital letters according to the customer's wishes, and is easy to read for customers with poor eyesight such as hyperopia and presbyopia. Can be issued.
[0040]
Furthermore, by providing a capital letter selection key in the operation display section, there is an effect that a normal receipt or a capital letter receipt can be selected and issued according to the customer's wish.
Further, by storing capital letter designation information in the transaction card in advance, it is possible to issue a normal receipt or a capital letter receipt as desired by the customer by the same operation as the normal operation.
[Brief description of the drawings]
FIG. 1 is an explanatory diagram of a card reader printer according to an embodiment. FIG. 2 is a simplified block diagram showing an automatic transaction apparatus according to the embodiment. FIG. 3 is an explanatory diagram showing an initial screen. FIG. 5 is an explanatory diagram showing a receipt according to the embodiment; FIG. 6 is an explanatory diagram showing a transaction card; FIG. 7 is a simplified block diagram showing a conventional automatic transaction apparatus; Explanation of]
DESCRIPTION OF SYMBOLS 1 Operation display part 10a Card processing part 10b Receipt handling part 11 Main control part 12 Outlet 15 Storage means 16 Medium 19a, b, 20a, b, 21, 22a, b, c Conveying means 23 Cutting means 24 Print head 26 Normal receipt Sensor 27a for receipt of capital letters 28a, b, 30a, b conveying means 33 control means 33a capital letter giving means 34 capital letter selection key 35 transaction card 36 recording unit

Claims (3)

A customer operation display unit that displays information and accepts input operations, a receipt handling unit that prints information indicating transaction contents on a receipt medium by a print head and issues a receipt, and a passbook entry that prints transaction contents on a passbook In an automatic transaction apparatus having a machine,
In the initial screen to be displayed on the customer operation display unit and the guidance screen during transaction operation, a capital letter selection key is arranged, and the receipt handling unit is provided with capital letter giving means for controlling the print head to perform capital letter printing,
In the case of a transaction using a passbook, when the customer presses the capital letter selection key, the customer controls the passbook entry machine, prints the transaction contents with ordinary characters on the passbook, and controls the receipt handling unit, automatic transaction apparatus characterized in that a main control unit for issuing a receipt printing the transaction contents in upper case. Oite to claim 1,
The main control unit issues an uppercase receipt having a long receipt when performing the uppercase printing. In claim 1 or the claim 2,
The receipt medium handled by the receipt handling department is a continuous medium,
The receipt handling section
Storage means for storing the receipt medium;
An outlet for discharging and issuing a receipt to the customer;
Conveying means capable of conveying the medium from the storage means to the discharge port;
A print head provided between the storage means and the discharge means;
Cutting means disposed on the storage means side from the print head to cut the medium;
A sensor for a normal receipt that is disposed at a distance corresponding to a unit transaction of a normal receipt from the cutting means on the discharge port side from the print head;
A sensor for a capital letter receipt that is disposed at a distance corresponding to a unit transaction of a capital letter receipt from the cutting means on the outlet side of the sensor for the normal receipt;
When a capital letter printing instruction is received from the main control unit, the print head is controlled to execute capital letter printing, and when the capital letter receipt sensor detects the medium, the cutting means is controlled to cut the medium. Control to cut the medium by controlling the cutting means when the normal receipt sensor detects the medium when the print head is controlled and the normal printing is executed when the capital letter print instruction from the main control unit is not received An automatic transaction apparatus comprising: means.

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