JP3567672B2 - Checkout information guide and automatic ticket gate - Google Patents

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a settlement information guide device used for, for example, an automatic ticket gate of a station service, and more specifically, a display guide or a voice guide of a settlement use destination when a ticket such as a magnetic ticket or a magnetic card is settled. The present invention relates to a payment information guide device and an automatic ticket gate.
[0002]
[Prior art]
Generally, automatic ticket gates installed in railways and other station services install automatic checkout machines around ticket gates in order to promote fully automated use, and this automatic checkout machine is used when a passenger himself gets on board. The unpaid tickets are settled, and the settled tickets are put into an automatic ticket gate to use the ticket gates.
[0003]
In this case, if a passenger uses an automatic ticket gate with an unpaid ticket with insufficient fees, the automatic ticket gate reads the unpaid information and the information display indicates that "Please use an automatic payment machine" and a payment is required. Display guide to regulate ticket gates.
[0004]
However, when the passenger adjusts the unpaid ticket with the automatic teller machine according to this display guide, the ticket cannot be settled if the ticket type cannot be handled or it is not applicable outside the boarding area. I was going to go and pay the staff. For this reason, when paying an unapplied unpaid ticket, once you go to an automatic teller machine to perform the payment operation, and after rejection here, go to the clerk window according to the instructions to the clerk window and re-pay again. Therefore, it takes two times to complete the payment, and there is a problem that the payment becomes inconvenient because of the congestion of the automatic payment machine and the staff.
[0005]
[Problems to be solved by the invention]
In view of the above, the present invention provides a highly service-oriented guide having a guide function for accurately designating and guiding a payment destination to be settled when an unpaid ticket is received, so that smooth payment operation can be performed. The purpose of the present invention is to provide a checkout information guide device and an automatic ticket gate that can be used.
[0006]
[Means for Solving the Problems]
According to the first aspect of the present invention, there is provided a storage means for storing settlement destination information in accordance with ticket information, a reading means for reading ticket information recorded on a ticket, and a reading means for reading the ticket information read by the reading means. The present invention is characterized in that the present invention is a settlement information guide device including a reading means for reading the settlement use destination information stored in the storage means, and a display guide means for displaying and guiding the settlement use destination information read by the reading means.
[0007]
According to a second aspect of the present invention, there is provided a storage unit for storing settlement destination information in accordance with ticket information, a reading unit for reading the ticket information recorded on the ticket, and the reading unit based on the ticket information read by the reading unit. The present invention is characterized in that the present invention is a settlement information guiding apparatus including a reading unit for reading out the settlement destination information stored in the storage unit, and a voice guiding unit for guiding the settlement destination information read by the reading unit.
[0008]
According to a third aspect of the present invention, there is provided a storage means for storing settlement use destination designation information for designating the settlement use destination to the automatic checkout machine side or the attendant checkout machine side according to the boarding section of the ticket. And
[0009]
According to a fourth aspect of the present invention, there is provided an automatic ticket gate in which the settlement information guide device is applied to a ticket gate process.
[0010]
[Action]
According to the present invention, when the reading means reads the ticket information of the unpaid ticket, the reading means reads the settlement destination information stored in the storage means in accordance with the ticket information, and reads the read settlement destination information. The display guide means guides the display.
[0011]
Further, when the reading means reads the ticket information of the unpaid ticket, the reading means reads the payment destination information stored in the storage means in accordance with the ticket information, and the voice guidance means reads the read payment destination information. Give voice guidance.
[0012]
Further, when the settlement destination of the unpaid ticket is designated, the settlement destination of the automatic settlement machine side or the clerk settlement machine side stored in the storage means is designated according to the boarding section of the ticket.
[0013]
Such a settlement information guide device is applied to an automatic ticket gate to display or provide voice guidance of a settlement destination of an unpaid ticket when using a ticket gate.
[0014]
【The invention's effect】
As a result, when the unpaid ticket is accepted and the ticket information is read, the destination to be settled can be accurately specified by display guidance or voice guidance from the ticket information. It is possible to move to the settlement use destination and settle the unpaid ticket. Therefore, the customer can perform the payment operation smoothly without getting lost in the payment destination because the customer obtains the payment destination information in advance and deals with it.
[0015]
For example, when applied to an automatic ticket gate, the ticket gate is restricted at the time of using the unpaid ticket, and the destination of the unpaid ticket is shown at the time, so that the passenger can use the unpaid ticket at that time. Understand that even if a non-applicable ticket type that cannot be handled by the automatic payment machine or an unapplied unpaid ticket outside the boarding area is used, specify the appropriate payment usage destination on the automatic payment machine side or the clerk payment machine side. It is possible to provide a highly-serviced payment guide with less time and effort, and to naturally eliminate the congestion of automatic payment machines and clerk counters, take smarter guidance measures, and use highly reliable ticket gates.
[0016]
【Example】
An embodiment of the present invention will be described below in detail with reference to the drawings.
FIG. 1 shows an automatic ticket gate 11 installed at a ticket gate of a railway. The automatic ticket gate 11 has a ticket gate door 13 for controlling the passage of ticket gate users before and after a ticket gate body 12, and an upper surface of the ticket gate body 12. It comprises a ticket slot 14 and a ticket outlet 15 opened at the front and rear positions, and a ticket display 16 and a speaker 17 disposed on the upper surface on the ticket outlet side.
[0017]
A ticket T magnetically recorded with the boarding data in the automatic ticket gate 11 is used for a ticket gate, and when the boarding data of the ticket is read at the time of bidding, when the fare is insufficient due to the overriding boarding, it is determined as an unpaid ticket, and this is applied. If there is an unpaid ticket within the ticket, it will be instructed to settle the account at the automatic teller machine 18; Alternatively, it has a ticket gate guidance function for guiding with the speaker 17.
[0018]
FIG. 2 shows a control circuit block diagram of the automatic ticket gate. The CPU 21 controls each circuit device according to a program stored in the ROM 22 and stores the control data in the RAM 23 in a readable manner.
[0019]
When the CPU 21 accepts an unpaid ticket and reads the ticket data at the time of using the ticket gate, and determines that the ticket is an unpaid ticket with insufficient charges, it closes the ticket gate door 13 and regulates the ticket to unpaid customers. The destination to be settled is indicated based on the settlement ticket data.
[0020]
There are two destinations for this payment: an automatic payment machine 18 and a clerk window 19. When payment can be made by the automatic payment machine 18, the ticket display 16 displays "Please use an automatic payment machine." If the ticket cannot be settled by the automatic checkout machine 18 and the ticket is not applicable, the ticket gate display 16 will also indicate that the checkout is required, and that the checkout is required and the designated destination for the adjustment at the same time. And gate control. According to such a display guide, the passenger can immediately move to the designated settlement destination and perform an adjustment operation for the unpaid ticket, and since the passenger has obtained the settlement destination information in advance at the time of settlement, the settlement is performed. The settlement operation can be smoothly performed without questioning the use destination. Not only the guidance on the ticket display 16 but also information indicating the necessity of settlement from the speaker 17 and information on the destination of the settlement may be provided by voice, or may be provided together.
[0021]
The traffic detection sensor S detects a ticket gate user who passes through the ticket gate passage, and detects the traffic state.
The magnetic processing unit 24 guides the ticket T inserted into the ticket slot 14 to the position of the internal magnetic head to read magnetic data recorded on the ticket T, and based on the read magnetic data, Record the ticket update data.
[0022]
The ticket transport unit 25 takes in the ticket T inserted into the ticket insertion slot 14, guides the ticket T to an internal position corresponding to the contact with the magnetic head, and performs a collection process or discharge to the ticket discharge port 15 after magnetic data processing.
[0023]
Further, the print processing unit 26 prints the boarding data on the received ticket T, and the door opening / closing unit 27 controls the opening and closing of the ticket gate 13 in accordance with the traffic data and the data of the ticket to permit and regulate the ticket gate.
[0024]
The RAM 23 includes a section determination table 28 for determining the validity of the ticket T and a station service data table 29. The section determination table 28 stores determination elements such as boarding area data and ticket type data. The validity is determined by comparing this with the ticket data, and in the case of an unpaid ticket, it is determined whether the ticket is an in-applied unpaid ticket or an unapplied unpaid ticket. From this determination result, in the case of an unapplied ticket that is not applicable, it can be settled by the automatic account adjusting machine 18. Therefore, it is determined that the account is settled by the automatic account adjusting machine 18. At 18, it is determined that the account should be settled at the clerk window 19 because it cannot be handled.
[0025]
In addition, the station service data table 29 includes judgment elements such as date data and station service data for determining whether or not an automatic payment machine is installed in the station service, and similarly compares this with ticket data to determine the validity. Judgment is made, and in the case of an unpaid ticket, it is determined whether the ticket is an in-appliance unpaid ticket or an inapplicable unpaid ticket. From this determination result, in the case of an unapplied ticket that is not applicable, it can be settled by the automatic account adjusting machine 18. Therefore, it is determined that the account is settled by the automatic account adjusting machine 18. At 18, it is determined that the account should be settled at the clerk window 19 because it cannot be handled.
[0026]
In this way, when an unpaid ticket is inserted into the automatic ticket gate 11, the ticket is regulated and the destination of the unpaid ticket is displayed or voice-guided to the passenger, and the passenger is not notified when the ticket is used. It has a high-service ticket gate guidance function that informs the user of the settlement ticket. For this reason, unpaid ticket customers can be guided neatly and can make accurate payments with peace of mind, and can completely eliminate useless receiving operations that are rejected when using payment.
[0027]
The settlement guide processing operation of the automatic ticket gate configured as described above will be described with reference to the flowchart of FIG.
Now, when a ticket user uses a railroad to make a bid, when the ticket T is inserted into the ticket slot 14, the validity of the boarding data of the inserted ticket T is read by the magnetic processing unit 24 ( Step n1),
At this time, if the ticket is recognized as a valid ticket that can be used on the day, the CPU 21 subsequently determines an effective use section of the ticket. It determines that the ticket is invalid and restricts the passage of ticket gate users (step n2).
[0028]
Along with this ticket regulation, the CPU 21 determines whether or not an automatic payment machine 18 is installed at the station for the unpaid ticket, and if the automatic payment machine 18 is installed, the passenger himself can perform the payment operation. (Step n3)
Subsequently, the CPU 21 determines whether or not the ticket is an unpaid ticket of a type that can be handled by the automatic payment machine 18 (step n4).
If the ticket is an unpaid ticket of a type that can be handled by the automatic payment machine 18, a guidance "Use an automatic payment machine" is displayed and displayed on the ticket gate display 16. According to the display guidance, the unpaid customer goes straight to the automatic payment machine 18 without hesitation and executes the payment operation (steps n5 to n6).
[0029]
On the other hand, if it is determined that the ticket is invalid on the day, the automatic ticket dispenser 18 rejects the acceptance, and displays a guidance on the ticket gate display 16 saying "Please use a staff member window." In addition, in the case of station services that have not been set up without an automatic payment machine, when an unapplied unpaid ticket that cannot be handled by the automatic payment machine 18 is used, or when it is outside the payment area where the automatic payment machine is handled, the ticket gate will be used. The display 16 informs the user that "Please use a clerk window." In accordance with this, the unpaid customer goes straight to the clerk window 19 without hesitation and executes a valet payment operation without waste. If the voice guidance of the speaker 17 is also used at the time of the payment guidance, the destination of the passenger's payment is further clarified (step n7).
[0030]
On the other hand, if the date data or the boarding section data of the inserted ticket is valid, the display of "Thank you for boarding" is displayed on the ticket gate display 16 and the ticket gate is permitted (step n8).
[0031]
As described above, when an unpaid ticket is accepted and the ticket information is read, the destination to be settled can be accurately specified from the ticket information by display guidance or voice guidance. It is possible to move to an appropriate settlement user and settle the unpaid ticket. Therefore, when paying, the customer obtains the payment destination information at the time when the ticket gate is regulated and takes measures to cope with the payment, so that the customer can smoothly perform the payment operation without being lost in the payment destination of the automatic payment machine or the clerk.
[0032]
In particular, even if a non-applicable unpaid ticket that cannot be handled by an automatic payment machine is used, it is possible to specify an appropriate payment use destination, whether it is an automatic payment machine or a clerk counter, so provide payment guidance with high serviceability. As a result, the congestion of automatic checkout machines and clerk counters can be resolved naturally, and efficient guidance measures can be taken, and highly reliable ticket gates can be used.
[0033]
In correspondence between the present invention and the configuration of the above-described embodiment,
The settlement user information and the settlement user designation information of the present invention correspond to the automatic settlement machine 18 and the clerk counter 19,
Similarly,
The storage means corresponds to the section determination table 28 and the station service data table 29 of the RAM 23,
The ticket corresponds to the ticket T,
The reading means and the reading means correspond to the magnetic processing unit 24 and the CPU 21, the display guiding means corresponds to the ticket gate display 16,
The voice guidance means corresponds to the speaker 17,
Although the clerk settlement machine side corresponds to the clerk window 19, the present invention is not limited to the configuration of the above-described embodiment.
[Brief description of the drawings]
FIG. 1 is an external perspective view showing an automatic ticket gate, an automatic payment machine, and a clerk window of the present invention.
FIG. 2 is a control circuit block diagram of the automatic ticket gate of the present invention.
FIG. 3 is a flowchart showing an operation of a payment guidance process of the automatic ticket gate of the present invention.
[Explanation of symbols]
11 ... automatic ticket gate 16 ... ticket gate display 17 ... speaker 18 ... automatic payment machine 19 ... attendant window T ... ticket 21 ... CPU
23 ... RAM
24 magnetic processing unit 28 section determination table 29 station service data table

Claims (4)

Storage means for storing settlement destination information according to ticket information;
Reading means for reading ticket information recorded on the ticket;
Reading means for reading out the settlement use destination information stored in the storage means, based on the ticket information read by the reading means,
A settlement information guide device comprising: a display guide unit that displays and guides the payment destination information read by the reading unit. Storage means for storing settlement destination information according to ticket information;
Reading means for reading ticket information recorded on the ticket;
Reading means for reading out the settlement use destination information stored in the storage means, based on the ticket information read by the reading means,
A settlement information guiding device comprising: voice guidance means for providing voice guidance of the settlement destination information read by the reading means. 3. The settlement information guide device according to claim 1, wherein the storage means stores settlement use destination designation information for designating the settlement use destination to be an automatic settlement machine side or a clerk settlement machine side according to a boarding section of the ticket. An automatic ticket gate that applies the settlement information guide device according to claim 1, 2 or 3 to a ticket gate process.

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