JP3443004B2 - Building management system - Google Patents

Description

Description: BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an air conditioner in a building,
The present invention relates to a building management system that manages information in a building by monitoring the state of equipment such as a heat source and lighting, and performing operations such as starting and stopping the operation of the equipment. 2. Description of the Related Art FIG. 8 shows a conventional building management system.
The following describes an example of a building management system (hereinafter referred to as a BAS system) shown in FIG. Inside the building, there are various types of heat source equipment such as cold and hot water generators and boilers, air handling equipment such as air handling units and room temperature sensors, security equipment such as entrance / exit control devices and security sensors, and lighting equipment such as indoor lights and night lights. Equipment 1 is arranged. These equipment 1 are connected to a controller 2 for monitoring and control, and these controllers 2 are connected to a central monitoring device 4 in a building management room via a higher-level controller 3 by a communication line provided exclusively. In the BAS system 5, the equipment 1 (called a management point in the BAS system)
When a state change occurs in the controller 2, the information is
Is transmitted to the central monitoring device 4 and displayed on the screen of the central monitoring device 4, printed out via a printer, and a buzzer sounds to inform the building manager in the building management room. . As a means for confirming the alarm, the building manager has performed a key operation to turn off the buzzer sound or leave a history of confirmation. [0003] However, the building manager who manages the information does not always look at the screen of the central monitoring device 4 or the print result. In other words, the building manager also performs other tasks related to management,
After the work is completed, the user often looks at the screen and print result of the central monitoring device 4. For example,
In some cases, the patrol may not be in the building management room in which the central monitoring device 4 is installed for patrol in the building or for preparing reports and creating notices. At night, the building management room is often unmanned. [0004] If there is no building manager in the building management room, the BAS system 5
It is possible to automatically call the building manager with a pager, or to convey the contents from the BAS system 5 via PBX or mobile phone via PBX. However, with such a measure, the amount of information that can be transmitted is small, and the situation can be checked over the telephone with the on-site operator,
It is necessary to obtain information necessary for response and to go to the site and check the situation.It takes a considerable amount of time and man-hours to review measures for emergency situations. The problem of being late occurs. [0005] In order to solve such a problem, the applicant has provided a mail transmission function in the BAS system 5 and, when an emergency such as an alarm occurs, automatically creates a transmission document based on the emergency information. A method of automatically transmitting the automatically created transmission document to a preset destination is being considered. According to this method, the building manager retrieves the transmission document from the BAS system 5 by accessing the mail server from a personal computer at home, a mobile terminal (notebook personal computer) via a mobile terminal such as a PHS or a mobile phone. Can be. The transmission document from the BAS system 5 can include a wealth of information on emergency information, so you can contact the site operator by telephone to check the situation, go to the site and collect information, etc. And the time and man-hours required for confirmation before considering countermeasures for an emergency can be shortened, and countermeasures for an emergency can be quickly taken. In addition, according to this method, the automatically created transmission document can be sent not only to the building manager but also to a maintenance man at the center. The problem here is that it is unknown whether a recipient such as a building manager or a maintenance man has reliably received the transmitted document. Speaking of maintenance personnel, they often go out during periodic inspections of equipment in other buildings or move on the way to the site. For this reason, if a call is not received even after a long time, a call is made by a pager or a contact is made by telephone, resulting in the result of repeating the same as before, resulting in a problem that the countermeasure is delayed. . Speaking of the building manager, there is a history that confirmation was made by turning off the buzzer sound if you were in the building management room,
When a sent document is received on the go, there is no history of confirmation. SUMMARY OF THE INVENTION The present invention has been made to solve such a problem, and an object of the present invention is to increase the amount of transmission information so as to quickly take countermeasures for an emergency and to transmit the information. It is an object of the present invention to provide a building management system capable of knowing whether a recipient has received a document. [0008] In order to achieve the above object, the present invention provides a document creating means for automatically creating a transmission document based on management information in a building, and the document creating means. An automatic transmission means for automatically transmitting an automatically created transmission document to a preset destination, a reception confirmation means for confirming that a recipient has received a transmission document automatically transmitted by the automatic transmission means, and an automatic transmission means Automatic
Check that the recipient has received the sent document
If not, send document to send again automatically
Resending means, and the sending document resending means is a predetermined number of times
Will be sent to the recipient
If it cannot be confirmed, send the document to the recipient by another route.
Means for notifying that automatic transmission is being performed. According to the present invention, a transmission document is automatically created based on the management information in the building, automatically transmitted to a preset destination, and it is confirmed whether or not the recipient has received the automatically transmitted transmission document , The recipient receives the sent document
If it is not possible to confirm that
The trust is made. Even if the sent document is resent a predetermined number of times,
Can't verify that recipients received the document sent by
To the recipient via another route (pager, phone, etc.)
It is notified that the transmission document is being automatically transmitted. Hereinafter, the present invention will be described in detail based on embodiments. FIG. 2 is a diagram showing a communication network system including the building management system according to the present invention. In the figure, A and B are buildings, and a building A has a building management system (BAS system) according to the present invention.
5 ′, a mail server 6 and a spare destination personal computer 7 are provided. In the building B, a mail server 8 and a personal computer 9 are provided. The BAS system 5 ', the mail server 6 and the personal computer 7 in the building A are mutually connected via a communication network LANA built in the building A. The mail server 8 and the personal computer 9 in the building B are mutually connected via a communication network LANB built in the building B. The mail server 6 in the building A and the mail server 8 in the building B are connected to the Internet INT. In this communication network system, it is assumed that a personal computer 9 in the building B is used by a maintenance person. FIG. 1 is a block diagram showing functions unique to the present embodiment of the BAS system 5 '. The basic configuration of the BAS system 5 'is the same as that of the conventional BAS system 5 shown in FIG. 8, but a document creation for automatically creating a transmission document based on management information in the building collected by the central monitoring device 4. Means 5-1; automatic transmission means 5-2 for automatically transmitting the transmission document automatically created by the document creation means 5-1 to a preset destination; and automatic transmission by the automatic transmission means 5-2. Necessary information attaching means 5-3 for attaching necessary information such as image data and data files necessary for analysis to the transmitted document, and adding a message from the sender to the transmitted document automatically created by the document creating means 5-1 as needed. Message adding means 5-4 for enabling
There is provided reception confirmation means 5-5 for confirming whether or not the recipient has received the transmission document. Next, the characteristic operation of the communication network system will be described with the function of each unit. For example, it is assumed that emergency information is transmitted from an air conditioner managed by the BAS system 5 'of the building A.
In this case, the document creation means 5 in the BAS system 5 '
-1 is to automatically create a transmission document by adding the date and time of occurrence and the contents based on the registration information of points related to emergency information (management number, name, group, installation location, unit, measurement range, level, linked equipment, etc.). . The automatically created transmission document is automatically transmitted to a preset destination by the automatic transmission means 5-2. In the present embodiment, it is assumed that the Internet mail address of the maintenance person using the personal computer 9 in the building B is set as the destination. Thereby, the transmission document from the automatic transmission means 5-2 is transmitted to the mail server 8 having the mail address of the maintenance man via the Internet INT. FIG. 3 shows the flow of mail. The transmission document from the BAS system 5 'is sent to the mail server 6 via the communication line L1, and is sent from the mail server 6 to the communication line L2-
It is sent to the mail server 8 via the route of the Internet INT-communication line L3. The personal computer 9 periodically monitors the mail server 8 via the communication line L4, and retrieves documents transmitted from the BAS system 5 'stored in the mail server 8. That is, the personal computer 9 periodically inquires whether a new mail has arrived and always checks the latest information. The BAS system 5 '
The personal computer 9 and the personal computer 9 can also exchange information with each other through the Internet INT via the communication lines L5 and L6. [Confirmation of Reception of Recipient of Transmission Document in BAS System 5 '] The BAS system 5' confirms whether or not the recipient has received the transmission document by the reception confirmation means 5-5. [Confirmation Method 1: When Normal] If the communication network system is normal, as shown in FIG. 4, when the personal computer 9 receives the transmission document from the BAS system 5 ', the transmitted information is transmitted to the communication line. Send it to the mail server 8 via L4. The mail server 8 transmits the transmitted information to the communication line L3-internet INT-communication line L
2 to the mail server 6. The BAS system 5 'takes in the transmitted information sent to the mail server 6. Thus, the reception confirmation means 5-5 of the BAS system 5 'can confirm that the recipient has received the transmission document. [Confirmation Method 2: At Abnormal Time] If the mail server 6 is down or the communication line L1 is disconnected, the transmitted information is not sent to the BAS system 5 '. In this case, the BAS system 5 'resends the transmission document. For example, as shown in FIG. 5, if the communication line L1 is disconnected, the transmitted information is not transmitted from the personal computer 9 even if the transmission document is transmitted from the BAS system 5 '. After transmitting the transmission document, the BAS system 5 '
It monitors whether or not the transmitted information has been transmitted for a certain period of time, and if the transmitted information has not been transmitted, retransmits the transmitted document. If the transmitted information is not transmitted even after retransmitting the transmission document a predetermined number of times, the maintenance person is notified that the transmission document is automatically transmitted by another route.
In the present embodiment, as another route, the pager 10
To send a voice message to the telephone 11 to notify that the transmission document is automatically transmitted when an emergency occurs. [Confirmation Method 3: At Abnormal Time] When the mail server 8 is down or the communication lines L2 and L3 are disconnected, the transmitted information is not sent to the BAS system 5 '. In this case, the BAS system 5 'resends the transmission document. For example, as shown in FIG.
Assuming that the line 2 or L3 is disconnected, the transmitted information is not transmitted from the personal computer 9 even if the transmitted document is transmitted from the BAS system 5 '. After transmitting the transmission document, the BAS system 5 ′ monitors whether or not the transmitted information is transmitted for a certain period of time, and retransmits the transmission document if the transmitted information is not transmitted. The mail server 6 periodically monitors the transmitted documents stored in the server, and if the mail is stagnant even after a predetermined time, a non-delivery notification is sent to the BAS system 5 '.
Send to The BAS system 5 'receiving the notification of non-delivery
The transmitted document is resent to the spare mail address via the mail server 6. In this example, the transmitted document is resent to the mail address of the spare personal computer 7 as a spare mail address. As a result, the transmitted document can be sent to the responsible person using the spare personal computer 7, and the responsible person can take care of the response. [Confirmation Method 4: At Abnormality] When the power supply of the personal computer 9 is turned off or the communication line L4 is cut off, the transmitted information is not sent to the BAS system 5 '. In this case, the BAS system 5 'resends the transmission document. For example, as shown in FIG. 7, if the communication line L4 is disconnected, the transmitted information is not transmitted from the personal computer 9 even if the transmitted document is transmitted from the BAS system 5 '. After transmitting the transmission document, the BAS system 5 '
It monitors whether or not the transmitted information has been transmitted for a certain period of time, and if the transmitted information has not been transmitted, retransmits the transmitted document. In this case, it is notified that the transmission document is automatically transmitted to the maintenance man by another route in the same manner as described with reference to FIG. At this time, since the transmission document exists in the mail server 8, the transmission document can be read when the communication is restored. In this embodiment, the transmission document is sent to the mail address of the maintenance person.
Of course, the mail may be sent to the e-mail address of the building manager.
BAS system 5 'by accessing a mail server from a mobile terminal via a mobile terminal such as a mobile phone or a mobile phone.
You can retrieve the sent document from. Also in this case, the transmitted information is sent to the BAS system 5 ', so that the building manager can confirm whether or not the transmitted document has been received. That is, it is possible to leave a history that the building manager has received the transmission document, that is, has confirmed the alarm, when going out. Further, in this embodiment, the necessary information attaching means 5-3 provides the transmission document automatically transmitted by the automatic transmission means 5-2 with image data and data files necessary for analysis according to the situation. Attach information. By attaching necessary information such as image data and data files, it is possible to more accurately know the situation at the site, and to take appropriate and quick measures against an emergency. Not only image data and data files,
By transmitting audio data, that is, by transmitting not only visual information but also auditory information, it is possible to know the situation at the site more accurately. Further, in this embodiment, a message from the sender can be added to the transmission document by the message adding means 5-4. Thus, for example, when there is a building manager in the building management room, a message of the building manager can be written in a document transmitted to the maintenance man. Further, in this embodiment, in the BAS system 5 ′, the history at the time of automatic transmission of the transmitted document, such as the transmitted information transmitted from the personal computer 9 and the non-delivery notice transmitted from the mail server 6. Is recorded for a predetermined period. In this way, if a problem occurs, such as a delay in responding to the occurrence of emergency information, the responsibility is clarified and can be reflected in future responses. As is apparent from the above description, according to the present invention, a transmission document is automatically created based on management information in a building, automatically transmitted to a preset destination, and
It is checked whether the recipient has received the automatically transmitted document, and it is confirmed that the recipient has received the transmitted document.
If not, automatic transmission of the sent document is performed again.
Become a thing that can be monitored notification to, such as building manager and maintenance man, in order to ensure that the transmission document is sent, without time-consuming to information notification, the transmission amount of information as a large, measures against emergencies It becomes possible to perform it quickly. Even if the sent document is resent a predetermined number of times,
Could not confirm that the recipient received the sent document
In other cases, send to recipient by other route (pager, phone, etc.)
Will be informed that the document is being sent automatically.
You.

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a block diagram showing functions specific to the present embodiment of a BAS system in the communication network system shown in FIG. FIG. 2 is a diagram showing a communication network system including a building management system according to the present invention. FIG. 3 is a diagram showing a flow of mail in the communication network system. FIG. 4 is a diagram illustrating a method of confirming whether a recipient has received a transmission document (in a normal case). FIG. 5 is a diagram illustrating a method of confirming whether or not a recipient has received a transmission document (in an abnormal case). FIG. 6 is a diagram illustrating a method of confirming whether or not a recipient has received a transmission document (in an abnormal case). FIG. 7 is a diagram illustrating a method of confirming whether or not a recipient has received a transmission document (in an abnormal case). FIG. 8 is a diagram illustrating a basic configuration of a conventional BAS system. [Description of Signs] 1 ... Equipment, 2 ... Controller, 3 ... Higher-level controller, 4 ... Central monitoring device, 5 '... BAS system, 5-
1 ... document creation means, 5-2 ... automatic transmission means, 5-3 ... necessary information attachment means, 5-4 ... message appending means, 5-5
... Receive confirmation means, 6,8 ... Mail server, 7 ... Preparatory personal computer, 9 ... PC, 10 ... Pager, 11 ... Telephone, A, B ... Building, INT ... Internet, LA, L
B: communication network, L1 to L7: communication lines.

──────────────────────────────────────────────────続 き Continued on the front page (72) Inventor Shizuo Hashimoto 1-4-3, Roppongi, Minato-ku, Tokyo Inside NTT Facilities Corporation (72) Inventor Hirotoshi Morita 2-chome, Shibuya, Shibuya-ku, Tokyo No. 12-19 Yamatakeuchi Co., Ltd. (72) Inventor Shoji Suzuki 2-12-19 Shibuya, Shibuya-ku, Tokyo Yamatakeuchi Co., Ltd. (56) References JP-A-9-238239 (JP, A) JP-A-2 -226397 (JP, A) JP-A-7-147589 (JP, A) JP-A-3-259655 (JP, A) (58) Fields investigated (Int. Cl. ⁷ , DB name) G08B 23/00- 31/00 G06F 13/00

Claims (1)

(57) [Claims] [Claim 1] A document creation means for automatically creating a transmission document based on management information in a building, and a transmission destination automatically created by the document creation means to a preset destination receiving an automatic transmission means for automatically transmitting a reception confirmation means for confirming that the recipient transmit documents automatic transmission was received by this automatic transmission means, the transmission document that is automatically transmitted by the automatic transmission means
If the sender cannot confirm that it was received, resend it
Sent document resending means for automatically sending a document, and the sent document resending means resending the sent document a predetermined number of times.
Can't confirm that the recipient has received the sent document
Automatically send the sent document to the recipient via another route.
And a means for notifying that the building is in operation.