JP3426714B2 - Building group remote management device - Google Patents

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a building group remote management device used for efficiently remotely managing equipment of a plurality of buildings.

[0002]

2. Description of the Related Art Conventionally, in order to remotely manage equipment such as air conditioners and elevators of a plurality of buildings, each building is provided with a terminal device for detecting an abnormality of the equipment, and these terminal devices and telephones are installed. A building group remote management device is known in which a monitoring center device connected via a line is installed at a predetermined monitoring base and the information sent from each terminal device is processed by the monitoring center device so that an appropriate response can be performed. ing.

That is, the terminal device constantly electrically checks the facility equipment of the building, and when an abnormality occurs, a data signal such as the building code of the building and the content of the abnormality is sent via a telephone line. The converted abnormality detection information is transmitted to the monitoring center device. This monitoring center device has
Since a database of building names, equipment names, etc. for each building is stored, when abnormality detection information is reported from the terminal device, the monitoring center device reads the data signal while searching the database and notifies the building. The necessary data such as the name, its location, the equipment name where the abnormality is detected, the date and time of the report, the content of the abnormality, and the response method are output to the display device or the printing device. Therefore, the response personnel waiting at the monitoring base where the monitoring center device is installed check the necessary data related to the reported abnormality by looking at the display device, etc.
By dispatching to the site to repair the faulty part, or by contacting a sales office near the site and requesting the dispatch, it is possible to promptly respond and perform high-quality equipment management.

A prior art of this type of building group remote control device is described in, for example, Japanese Patent Laid-Open No. 61-121551.

[0005]

By the way, the greatest advantage of the above-mentioned building group remote control device is to install a monitoring center device at a monitoring base covering a wide area to some extent and to distribute the response personnel to appropriate places. As a result, it is no longer necessary to have a manager or a guard, etc., who can respond to the abnormalities of the equipment in each building, especially when the number of buildings to be monitored is 100 or more and is large. If a group remote control device is adopted, the labor cost will be extremely reduced, and the cost required for facility management can be greatly reduced.

On the other hand, however, the monitoring center device, which is the central part of such a building group remote control device, is capable of reading an appropriate contact information according to the content of the reported abnormality and the time zone when the notification is received. Data processing capability is required,
Due to the high reliability required to continuously monitor whether the equipment of each building is operating normally, failure avoidance measures such as dual system configuration and power backup must be incorporated, which is inevitable. In addition, the monitoring center device itself has to be a large and expensive device. Therefore, the number of monitored buildings is 10
In the case of a small scale of ~ 100, even if the resident personnel of each building are not needed and labor costs are reduced, it is often unprofitable if expensive monitoring center equipment is installed. It is considered that this is a major reason why it is not possible to shift to a remote management system despite the difficulty in securing the security.

The present invention has been made in view of the above circumstances, and an object thereof is to perform remote management of facility equipment of each building without newly installing an expensive device when the monitoring target is small. Another object of the present invention is to provide a building group remote management device that can take appropriate measures according to the time of day and the content of the abnormality.

[0008]

The above object of the present invention is to utilize an existing monitoring center device and to provide a building to be monitored at each of a plurality of monitoring bases different from the point where the monitoring center device is installed. An end monitoring device is provided to which information about the equipment of the group is distributed from the monitoring center device, and is also distributed to the monitoring center device according to the time zone in which the abnormality detection information is reported and the content of the detection information. This is achieved by providing a delivery destination switching means for selecting the terminal monitoring device to be used.

[0009]

For example, if an existing monitoring center device connected to a terminal device of a building group managed by another company can be used, a small number of building groups are added to the monitoring target of this monitoring center device to receive and process abnormality detection information. And the terminal monitoring devices installed at the plurality of monitoring bases of the additional building group to each of the monitoring center devices to deliver the information of the proxy processing completed (necessary data regarding the reported abnormality). The remote management of the equipment of a few building groups can be performed at low cost without the need to newly install expensive equipment. If the monitoring center device is provided with a delivery destination switching means for selecting an end monitoring device to be delivered according to the content of the reported abnormality and the time zone when the notification is received, an appropriate end monitoring device is always provided. Since the information that has been processed on behalf of will be distributed, high-quality equipment management can be performed.

[0010]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of a building group remote management system according to the present invention will be described below with reference to the block diagram of FIG.

In the figure, reference numeral 10 is a large-scale building group A.
The monitoring center device of the building management company 1A that manages
The monitoring center device 10 is installed at a location away from the large building group A, and the terminal device 2a installed in each building of the large building group A and the monitoring center device 10 have a communication line 3a. Connected through. Also, reference numerals 30 and 4
0 is the terminal monitoring device of the building management company 1B that manages the small building group B.
Reference numeral 40 is for monitoring the abnormality of the equipment of the small building group B, and the terminal device 2b installed in each building of the small building group B is the monitoring center device via the communication line 3b. Connected to 10. The monitoring center device 10 and the end monitoring devices 30 and 40 are all installed at different points (monitoring points).

First, the structure of the monitoring center device 10 of the building management company 1A will be described.
0 is transmitted to the plurality of communication devices 11a that communicate with each terminal device 2a via the communication line 3a, the communication device 11b that communicates with each terminal device 2b via the communication line 3b, and the communication device 11a. A processing device 12 that edits the received abnormality detection information, a processing device 16 that edits the abnormality detection information transmitted to the communication device 11b, and a database regarding each building of the building group A and the building group B are stored. The storage device 13, the monitoring operation device 14 that displays processed data edited by the processing devices 12 and 16 and allows various input operations, the printing device 15 that prints the processed data, and the like. , Processed data relating to the abnormality of the equipment of the small building group B, the communication line 4b,
Time period for selecting the end monitoring device to be delivered according to the time period when the abnormality detection information is reported from the terminal device 2b and the distribution devices 19b and 19c for delivering to the communication devices of the end monitoring devices 30 and 40 via 4c. Separate delivery destination switching device 17, delivery destination switching device 18 according to reporting content for selecting an end monitoring device to be delivered according to the content of the abnormality detection information reported from the terminal device 2b, and equipment of small building group B It is composed of a facsimile 20 or the like that sends processed data relating to device abnormality to the facsimiles of the terminal monitoring devices 30 and 40.

On the other hand, the terminal monitoring device 3 of the building management company 1B
Reference numeral 0 denotes a communication device 31 that receives information from the distribution device 19b of the monitoring center device 10 via the communication line 4b, a display operation console 32 that displays this received information and is capable of input operation, and the received information and the like. It comprises a printing device 33 for printing, a facsimile 34 for receiving information from the facsimile 20 of the monitoring center device 10, and the like. Similarly,
The end monitoring device 40 installed at a monitoring base different from the end monitoring device 30 is the distribution device 1 via the communication line 4c.
9c, a communication device 41 for receiving information, and a display console 42 for displaying the received information and for input operation.
The printer 43 is configured to print the received information and the like, the facsimile 44 to receive the information from the facsimile 20, and the like.

At the monitoring base where the monitoring center device 10 of the building management company 1A is installed, there is a person on duty who can dispatch to the large-scale building group A, and at the end of the building management company 1B. At the monitoring bases where the monitoring devices 30 and 40 are installed, response personnel who can be dispatched to the small building group B are on standby.

Next, the operation of this embodiment will be described.

Now, when an abnormality occurs in the equipment of a building in the building group A and the terminal device 2a in the building detects this abnormality, the terminal device 2a detects that the building code of the building or the abnormality is The generated equipment code, the status code indicating the details of the abnormality, etc. are converted into a data signal to create abnormality detection information, and this detection information is transmitted to the communication device 11a of the monitoring center device 10 via the communication line 3a. Monitoring center device 1
The storage device 13 of 0 stores in advance a database of building names, locations, equipment names, etc. for each building of the building groups A and B, and the terminal device 2a notifies the communication device 11a of abnormality detection information. Then, the processing device 12 reads the data signal of the detection information while searching the database of the storage device 13, and reports the name of the building or its location, the equipment name where the abnormality is detected, the date and time of the notification, the content of the abnormality, The necessary data such as the handling method is edited and the result is output to the monitoring operation device 14 and the printing device 15. Therefore, the response personnel on standby at this monitoring base can view the processed data relating to the abnormality that has occurred in the equipment of a building in the building group A by viewing the display information of the monitoring operation device 14 and the printing information of the printing device 15. Therefore, it is possible to instantly check the site, so that it is possible to immediately go to the site while carrying a site map, equipment layout, replacement parts, tools, etc.

Incidentally, the response personnel who arrive at the site confirm the condition of the equipment to which the abnormality is reported, and take measures such as parts replacement if necessary. In addition, when arriving at the site, the equipment that was notified of the abnormality may be operating normally, but in that case as well, investigate whether it is a temporary malfunction or a potential malfunction. . Then, the response personnel returning from the site to the monitoring base inputs the result report such as the arrival time at the site, the recovery time, the cause of the failure and the content of the response using the monitoring operation device 14. The information thus input is written and held in the storage device 13 as abnormality history information.

On the other hand, when the terminal device 2b of a building in the building group B detects that an abnormality has occurred in the equipment of the building, the terminal device 2b detects that the building code of the building or the abnormality is present. Anomaly detection information is created by converting the equipment codes that have occurred and status codes that indicate the details of anomalies into data signals.
This detection information is sent to the monitoring center device 1 via the communication line 3b.
0 to the communication device 11b. Then, the communication device 11
Processing device 16 to which abnormality detection information is notified via b
However, it is necessary to read the data signal of the detection information while searching the database of the storage device 13, and to obtain the name of the building that reported it, its location, the name of the equipment where the abnormality was detected, the date and time of the notification, the content of the abnormality, the response method, etc. The data is edited, and a part of the result is sent to the delivery destination switching device 17 for each time zone and the delivery destination switching device 18 for each alert content. The time-zone-based delivery destination switching device 17 retrieves the time-zone-based switching information that has been input in advance, and designates the terminal monitoring device 30 if the time period in which an abnormality of the equipment is reported is, for example, weekday daytime, At night, a signal designating the end monitoring device 40 is sent back to the processing device 16. Further, the alert content distribution destination switching device 18 retrieves the previously entered alert content content switching information, and specifies the terminal monitoring device 40 if the reported abnormality content is, for example, an abnormality related to crime prevention. The signal is sent back to the processor 16. In this way, when the delivery destination is designated by the time-of-day delivery destination switching device 17 or the alert content delivery destination switching device 18, the processing device 16 notifies the delivery device 19b or 19c corresponding to the delivery destination about the notified abnormality. Since the processed data is output, the data is the communication line 4b or 4c.
Via the communication device 31 of the end monitoring device 30 or the communication device 41 of the end monitoring device 40.

In this embodiment, the necessary data relating to the abnormality of the equipment of the building group B edited by the processing device 16 is transmitted via the facsimile 20 to the end monitoring device 3
The facsimiles 34 and 44 of 0 and 40 are also transmitted.

Now, when the processed data transmitted to the communication device 31 of the terminal monitoring device 30 is sent to the display console 32, the display console 32 sounds an alarm buzzer to notify the occurrence of an abnormality. Is displayed, and the data is also sent to the printing device 33 and printed. Therefore, the response personnel waiting at the monitoring base where the terminal monitoring device 30 is installed has data such as what kind of abnormality occurs in which equipment of which building in the building group B and what kind of response is required. Can be confirmed instantly by looking at the display information of the display console 32 and the printing information of the printing device 33. Therefore, a site map, equipment layout diagram, replacement parts, tools, etc. are carried to the site to rush to the site, and an abnormality is reported. It is possible to quickly take measures such as checking the status of the equipment and repairing the faulty part. Then, the response personnel returning from the site to the monitoring base enter the result report such as the arrival time and the recovery time at the site, the cause of the failure and the content of the response using the display operation console 32, and are thus retained on the display operation console 32. The abnormal history information is transmitted to the distribution device 19b via the communication device 31 and the communication line 4b when the distribution device 19b makes an information inquiry to the end monitoring device 30 at regular intervals, and is edited by the processing device 16. After being processed, it is written and stored in the storage device 13.

Similarly, the processed data relating to the abnormality of the equipment reported from the building group B is the monitoring center device 10.
Even when the information is transmitted from the terminal monitoring device 40 to the communication device 41, the corresponding personnel can instantly confirm the necessary information by viewing the data displayed on the display console 42 or printed by the printing device 43. Therefore, it is possible to rush to the scene and take prompt action, and to write and hold the abnormality history information in the storage device 13 of the monitoring center device 10 by entering the result report into the display console 42 after returning. You can

As described above, in this embodiment, the large-scale building group A
Existing monitoring center device 10 installed at the monitoring base of
The small-scale building group B is added to the monitoring target of 1., and the reception and processing of the abnormality detection information reported from each terminal device 2b of these building groups B is performed on behalf of the monitoring center apparatus 10. Further, the information (the necessary data regarding the reported abnormality) of the proxy processing is transmitted from the monitoring center device 10 to the terminal monitoring device 3 installed at the monitoring base of the building group B.
Since the terminal monitoring devices 10 and 40 are distributed to the communication center 11 and the communication device 11b, the end monitoring devices 30 and 40 are not required to have a high data processing capacity or a large capacity storage holding capacity. As long as some devices such as distribution devices 19b and 19c are attached, remote management of the building group B can be performed by simply installing small and inexpensive terminal monitoring devices 30 and 40 at the monitoring base of the small building group B. You can do it. Then, in the present embodiment, the time-zone-based delivery destination switching device 17 that selects the end monitoring device to be delivered to the monitoring center device 10 according to the time period in which the terminal device 2b has received the notification and the content of the reported abnormality. Since the delivery destination switching device 18 for each report content is attached, the information on behalf of which the proxy processing has been performed is always delivered to an appropriate end monitoring device. High-quality equipment management that can respond appropriately and swiftly according to

Further, in this embodiment, the communication device 11a for the building group A and the building group B provided in the monitoring center device 10 are provided.
Communication device 11b functions independently and communication device 11a
Receives only the information sent from each terminal device 2a of the building group A, and the communication device 11b receives each information device 2b of the building group B.
Since only the information sent from the other building group is received, even if the abnormality detection information is frequently reported from the terminal device of one of the building groups, it may interfere with the notification from the other building group. There is no.

Furthermore, in the present embodiment, the distribution center devices 10b to 19c of the monitoring center device 10 are connected to the end monitoring device 3.
Even if the information distributed to 0, 40 is not received due to some trouble, similar information is sent from the facsimile 20 to the facsimiles 34, 44, so high reliability is ensured.

In the above embodiment, the end monitoring device 3
The abnormality history information input to the display consoles 32 and 42 of 0 and 40 is transmitted to the monitoring center apparatus 10 at regular intervals, but the input abnormality history information is immediately transmitted to the monitoring center apparatus 10. Alternatively, the abnormality history information may be held in the display operation consoles 32 and 42 without being transmitted to the monitoring center device 10.

Further, if another end monitoring device is connected to the monitoring center device 10, the number of distribution destinations of information regarding the building group B is increased, and remote management of another small building group different from the building group B is performed. be able to.

[0027]

As described above, the building group remote management apparatus according to the present invention substitutes a small number of building groups as monitoring targets of the existing monitoring center apparatus to receive and process the abnormality detection information. In addition, by having each of the terminal monitoring devices installed at the plurality of monitoring bases of the additional building group deliver the information on behalf of which processing has been performed on behalf of the monitoring center device, the addition described above can be performed without newly installing an expensive device. It is possible to remotely manage the equipment of the building group, and moreover, since the monitoring center device selects the terminal monitoring device to be delivered according to the content of the reported abnormality and the time zone when the notification is received, The information that has been processed on behalf of is always delivered to the appropriate end monitoring device, and as a result, it is possible to manage high-quality facilities for a small group of buildings at a low cost. Achieve the.

[Brief description of drawings]

FIG. 1 is a block diagram showing an embodiment of the present invention.

[Explanation of symbols]

1A, 1B Building management company 2a, 2b terminal device 3a, 3b, 4b, 4c communication line 10 Monitoring center equipment 11a, 11b, 31, 41 communication device 12,16 Processor 13 Storage device 14 Monitoring operation device 15, 33, 43 printer Delivery destination switching device by 17 hours 18 Delivery destination switching device by report content 19b, 19c distribution device 20,34,44 facsimile 30,40 Terminal monitoring device 32, 42 display console Large-scale building group B Small buildings

─────────────────────────────────────────────────── ─── Continuation of the front page (51) Int.Cl. ⁷ identification code FI H04Q 9/00 311 H04Q 9/00 311Z 321 321D (58) Fields investigated (Int.Cl. ⁷ , DB name) G08B 23/00 -31/00 H03J 9/00-9/06 H04M 11/00-11/10 H04Q 9/00-9/16

Claims (2)

(57) [Claims] 1. A plurality of buildings are each provided with a terminal device for detecting an abnormality in equipment of the building, and the terminal device of each building reports abnormality detection information to a point distant from the plurality of buildings. In addition, a database relating to each building is stored, and a monitoring center device that performs required processing based on this database and the above-mentioned abnormality detection information is installed in a device used for remote management of equipment in a group of buildings. An end monitoring device to which information about equipment of a specific building group is distributed from the monitoring center device is installed at each of a plurality of monitoring bases different from the position where the monitoring center device is installed. In addition, the delivery destination is selected to select the terminal monitoring device to be delivered according to the time period when the abnormality detection information is reported and the content of the detection information. Buildings remote management apparatus characterized in that a means. 2. The communication center device according to claim 1, wherein the monitoring center device is provided with communication means dedicated to a specific building group for receiving only information sent from a terminal device of each building monitored by the terminal monitoring device. A building group remote management device characterized by the above.