JP3133924U - Execution support device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an execution support apparatus capable of bidirectional communication between a proxy side terminal device and an instruction side terminal device.
A portable proxy terminal device including a mobile data communication device, a camera device and a microphone device for inputting images and sounds, and a data communication device capable of bidirectional communication with the proxy terminal device An instruction-side terminal device including a display device and a speaker device for outputting images and sounds; instruction means for transmitting instruction data to the instruction-side terminal device; And a display device connected to the instruction side terminal device and an external display means for receiving the image data and the voice data transmitted from the proxy side terminal device to the instruction side terminal device. Features.
[Selection] Figure 1

Description

  The present invention relates to an execution support device that enables a proxy-side terminal device and an instruction-side terminal device to communicate bidirectionally.

A system that performs two-way communication between computer terminals using a computer network is known.
For this reason, for example, in the screening agency system of Japanese Patent Application Laid-Open No. 2001-283041, the guardian agent looks down on the auction listing item instead of the prospective auction participant. A system provided for acting, wherein a communication means is provided between a preview device for a prospective auction participant and a preview agent for a guardian agent, and the auction listing is scheduled from the guardian device through the communication means. There is known a configuration including means for sending preview information of goods to the preview device.
However, in the above configuration, since the preview device and the preview agent agent select a rental device, bi-directional communication cannot always be performed in real time, and sufficient preview agent necessary for the auction participant can be performed. There was a drawback of not.
Moreover, in a guardian agent system, it is not used other than a guardian agent action, and a use will be limited.
On the other hand, in data communication using mobile broadband, services that allow unlimited packet communication at a low price have begun to be provided, and the burden of communication costs has been reduced, and it has become an environment where video data and audio data can be easily distributed. Yes.
JP 2001-283041 A

The present invention has been made in view of the above circumstances, and its main problems are a mobile data communication device, a camera device and a microphone device for inputting images and sounds, a display device and a speaker device for outputting received images and sounds. An execution support device that enables two-way communication easily in real time using a computer terminal equipped with the above and allows the instructor to experience a substitute action based on the instructor's instruction using an image or sound. It is in.
Another problem of the present invention is to provide an execution support device that can be executed by direct communication between a provider of goods and services and a purchaser, without being limited to an agent.

In order to solve the above problem, the device of claim 1
A mobile data communication device connectable to a computer communication network, a portable proxy terminal device comprising a camera device and a microphone device for inputting images and sounds;
A mobile data communication device connectable to a computer communication network and capable of bidirectional communication with the proxy-side terminal device, and a pointing-side terminal device including a display device and a speaker device that output images and sounds And
Instruction means for transmitting instruction data to the substitute terminal apparatus to the instruction terminal apparatus, and receiving and instructing image data and audio data transmitted from the substitute terminal apparatus to the instruction terminal apparatus based on the instruction data And a display device connected to the side terminal device and an external display means for outputting to the speaker device.
In the invention of claim 2,
The proxy terminal device and the instruction terminal device include a mobile data communication device, a camera device and a microphone device for inputting images and sounds, and a display device and a speaker device for outputting received images and sounds. It consists of a terminal.
Furthermore, in the device of claim 3,
A server device comprising a computer for an administrator is connected to the computer communication network;
Based on the instruction data from the instructing terminal device, the proxy terminal device paired with the instructing terminal device is selected and both are connected.

In this device, as described above, the instructor and the agent each have a terminal device, and each terminal device has a data communication device. It can be carried out.
Thereby, based on the instruction from the instructor, the substitute transmits the data of the substitute action to the instruction side terminal using the camera device or the microphone device connected to the substitute side terminal, and the instructor is connected to the instruction side terminal. The above data can be output to a display device or a speaker device to allow the instructor to experience the substitute action with images and sounds in real time.
In addition, it is possible to redo or modify the proxy act as necessary, or to allow the proxy to negotiate with the other party.

  The device transmits image data and audio data input by the proxy terminal device via the computer network to the command terminal device by the mobile data communication device of the proxy terminal device and the data communication device of the command terminal device, By playing it on a display device or speaker device connected to the instructing terminal device, we realized that the instructor can feel the substitute action.

A preferred embodiment of the execution support apparatus of the present invention will be described below with reference to the drawings.
The execution support apparatus 10 shown in FIG. 1 includes a substitute terminal apparatus 1 and an instruction terminal apparatus 11.
The proxy-side terminal device 1 is composed of a portable computer terminal. The mobile data communication device 2 includes a data communication card that can be connected to a computer communication network using a mobile phone line, and a camera device that inputs images and sounds. 3 and the microphone device 4 are connected.

  In this embodiment, the substitute terminal device 1 uses “VAIO (registered trademark) typeU VGN-UX71” (trade name) manufactured by Sony Corporation as an example, and the camera device 3 and the microphone device are used in a book-type personal computer. 4, a display device 5 and a speaker device 6, which are integrated with a communication card serving as the mobile data communication device 2. In this device, other portable computers and PDAs are used. A computer terminal such as a multi-function mobile phone can be used.

The instructing terminal device 11 is composed of a computer terminal, and includes a mobile data communication device 12 including a data communication card that can be connected to a computer communication network using a mobile phone, a display device 15 that outputs images and sounds, and a speaker device. 16. It has a configuration in which external input means such as a keyboard and a mouse are connected.
In addition, it is preferable that the microphone device 14 be included so that a call can be made with the substitute terminal device 1.

  The instruction side terminal device 11 does not need to be portable because it is on the instructor side and does not have to be portable, and may be a computer or computer terminal such as a desktop personal computer, a notebook personal computer, or a digital TV. It only needs to be connectable to a computer communication network.

  In particular, in the case of a care recipient or an elderly person, a large display device 15 or a loud speaker device 16 is preferable, and the display side terminal device 11 receives the display device 15 or the speaker device 16 provided separately. If image data or audio data is output, the presence is excellent.

When using the execution support apparatus 10, in one use example, a computer network N (such as peer-to-peer) is established in advance between the mobile data communication apparatuses of the proxy-side terminal apparatus 1 and the instruction-side terminal apparatus 11.
Then, the instructor inputs arbitrary instruction data by using the instruction side terminal device 11 by input with a keyboard or mouse (not shown) or by voice input with the microphone device 14.

The instruction means of the instruction-side terminal device 11 transmits the input instruction data to the proxy-side terminal device 1 via the computer network N.
The substitute confirms the instruction data displayed on the substitute terminal device 1.
The confirmed agent carries the proxy-side terminal device 1, performs a proxy action corresponding to the instruction, collects the pattern with the camera device 3 and the microphone device 4, and inputs image data and audio data.

The input image data and audio data are transmitted to the instructing terminal device 11 via the network, and reproduced in real time on the display device 15 and the speaker device 16 by an external display means.
Therefore, the instructor transmits the instruction data of the insufficient part of the instruction or the newly necessary part to the substitute side terminal device 1 by the instruction means of the instruction side terminal device 11 while confirming the video and audio, The agent performs a new agent action corresponding to this, and the image data and sound data are reproduced on the display device 15 and the speaker device 16 by the external display means.

  In this way, if the instructor is a person who is inconvenient, such as a care recipient or an elderly person, for example, the agent will act on behalf of the instructor on behalf of the instructor, such as visiting a grave or visiting a remote place, The instructor can feel the pattern with images and voices, and the deficient portion etc. can be immediately corrected and substituted, so that the instructor can obtain sufficient satisfaction.

In addition, if the substitute terminal device 1 is installed for each store in the shopping street, the instructor constructs a network between the instruction terminal device 11 and the substitute terminal device 1 of any store, It is also possible to instruct the input of images and audio data for the products in the store, see the actual images, and negotiate the price of the products while listening to the audio.
This can also be done by the agency action.

  In the above usage example, the case where the combination of the proxy side terminal device 1 and the instruction side terminal device 11 is determined in advance has been shown. However, when there are many combinations, the server computer 21 is provided on the Internet N and any proxy side terminal is provided. A combination of the device 1 and the instructing terminal device 11 may be determined.

  At the site of the server computer 21 shown in FIG. 2, a menu screen provided by the server is displayed. On this menu screen, a desired substitution date and time, a desired substitution place, and an outline of substitution are displayed in a selectable manner.

Therefore, the instructor clicks and inputs desired items for them from the instructing terminal device 11. As a result, the server computer 21 displays the proxy-side terminal device 1 that can proxy the desired item, and displays a list when there are a plurality of relevant persons.
When the instructor designates the substitute side terminal device 1 requesting the substitution from the list, the proxy request data is transmitted from the server computer 21 to the substitute side terminal device 1 together with the data of the instructor.

When the agent accepts this, the instruction-side terminal device 11 can receive the data transmitted from the proxy-side terminal device 1 to the server computer 21.
The proxy performs the proxy action as described above based on the proxy request data, and the pattern is output to the server as image / sound data.

  In addition, when the proxy side terminal device 1 is installed in a store instead of a proxy, the server provides a menu screen with a proxy desired product classified by the product planned for purchase and a shopping district planned for purchase by region. The divided agency desired shopping streets are displayed so as to be selectable.

Therefore, the instructor clicks and inputs desired items for them from the instructing terminal device 11. As a result, the server computer 21 displays a list of proxy-side terminal devices 1 in the store or shopping street that sell the desired item.
When the instructor designates the substitute terminal device 1 from the list, the substitute desired data is transmitted from the server computer 21 to the substitute terminal device 1 together with the data of the instructor.
Subsequent processing is the same as that in the above-described embodiment, and thus description thereof is omitted.

  In addition, if a link to shift to a questionnaire site using the Internet is provided on the site of the server computer 21, from the instructing terminal device 11 that has accessed the site, the purchase of goods, acting on behalf of the user, and other arbitrary matters You can easily collect questionnaires.

In the execution support apparatus 10 shown in FIG. 3, an electronic money settlement apparatus 30 is connected to the instruction side terminal apparatus 11.
This electronic money settlement apparatus 30 is a terminal that accesses an electronic settlement server 31 connected to a computer communication network. As an example, in this embodiment, electronic money using FeliCa (registered trademark: Japanese Patent Laid-Open No. 10-327142) is used. A payment processing terminal is connected to the proxy side terminal device 1.

As a result, the instructor can instruct the agent to make a purchase decision when purchasing the above-mentioned product, and can pay the person who sells the product with electronic money.
In addition, in combination with a system that gives known points in the above-described approval process, it is possible to increase the motivation of purchasing a product by using the instruction side terminal device 11 by the instructor.

In the present embodiment, different personal computers are used for the substitute terminal device and the instruction terminal device, but the instruction terminal device may have the same configuration as the substitute terminal device.
Further, the electronic payment processing may be performed using an electronic money payment device, or may be publicly known settlement processing that performs settlement processing from a deposit or a credit card via the Internet.
In addition, it goes without saying that various design changes can be made according to the application without departing from the gist of the present invention.

It is a block diagram which shows the outline | summary of the execution assistance apparatus of Example 1. FIG. It is a block diagram which shows the outline | summary of the execution assistance apparatus of Example 2. FIG. It is a block diagram which shows the outline | summary of the execution assistance apparatus of Example 3. FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Execution side terminal apparatus 2 Mobile data communication apparatus 3 Camera apparatus 4 Microphone apparatus 5 Display apparatus 6 Speaker apparatus 10 Execution support apparatus 11 Instruction side terminal apparatus 12 Mobile data communication apparatus 14 Microphone apparatus 15 Display apparatus 16 Speaker apparatus

Claims (4)

A mobile data communication device connectable to a computer communication network, a portable proxy terminal device comprising a camera device and a microphone device for inputting images and sounds;
A data communication device connectable to a computer communication network and capable of bidirectional communication with the proxy-side terminal device, and a pointing-side terminal device provided with a display device and a speaker device for outputting images and sounds And
Instruction means for transmitting instruction data to the substitute terminal apparatus to the instruction terminal apparatus, and receiving and instructing image data and audio data transmitted from the substitute terminal apparatus to the instruction terminal apparatus based on the instruction data An execution support apparatus comprising: a display device connected to the terminal device on the side and an external display means for outputting to the speaker device.   A proxy terminal device and a pointing device include a mobile data communication device, a camera device and a microphone device for inputting images and sounds, and a display device and a speaker device for outputting received images and sounds. The execution support apparatus according to claim 1, comprising: a computer terminal. A server device consisting of an administrator computer is connected to the computer communication network,
The execution support according to claim 1 or 2, wherein, based on instruction data from the instructing terminal device, an alternate terminal device paired with the instructing terminal device is selected and connected. apparatus.   The execution support apparatus according to any one of claims 1 to 3, wherein an electronic money settlement apparatus is connected to the instructing terminal apparatus.

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