JP2820340B2 - Touring work sequence decision management system - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a traveling work order determination management system for determining the order of work performed by a worker in a temporary service business or a pickup / delivery business.

[0002]

2. Description of the Related Art After a worker leaves a business office or the like, a plurality of users visit the work one after another (hereinafter referred to as a patrol work).
There is. For example, a worker (service staff) who provides supply services such as electricity, gas, and water supply on the first line patrols a place where a supply start work and a supply stop work for electricity, gas, water, and the like are requested in advance. Do. In this case, the work manager determines an appropriate schedule (patrol work order) for each worker in the patrol work. Today, in order to determine such a schedule (tour work sequence) efficiently and quickly, a computer for supporting a work manager has been introduced.

Next, a conventional traveling work order determination method employed in such a work manager support computer will be described with reference to the drawings.

FIG. 2 shows a conventional system configuration. As shown in FIG. 2, this system includes a host computer 1
1, a console terminal 12, an input data file 13, and a database 14.

[0005] First, a work manager inputs all work data that must be visited by a work request using the terminal 12, and the host computer 11 separates the work data for each worker (usually, a worker is assigned to each area. Are registered in the input data file 13 for each assigned area. One piece of work data includes a specified work start time, a work place, and work contents.

Next, a patrol work is determined for each worker. Here, first, all permutations of all input tasks assigned to the currently targeted worker are obtained. Therefore, the number of permutations found is a factorial of the number of input operations. Then, for each of the permutations, it is determined whether or not patrol is possible. This determination is based on the work time information 1 for each work content stored in the database 14.
4a or the movement time information 14b between work sites is applied on the time axis. If there is something that can be patroled, for example, the one with the earliest scheduled return time after finishing the final work is determined as the optimal one.

[0007] For example, 3
Assume that there are works W1, W2, and W3. Therefore, the work permutation is a factorial of 3 as shown in FIG.
Exists. Then, for each of the permutations P1, P2,..., P6, the work time of the work W1, W2, W3,
The travel time between each work place is searched from the database 14 and assigned, and it is determined whether or not the work can be performed by patrol based on the permutation.

[0008]

According to the above-mentioned conventional method, a request work whose work start time is designated by time and a request work whose work start time is designated by time are mixed. In addition, an efficient traveling order can be determined.

However, in the case of the conventional method, all permutations of the work for the number of patrol work are obtained, and a temporal element (work time or travel time) is applied to each permutation, and the requested work start time and the requested work start time are calculated. Since the possibility of patrol is determined based on the consistency with the work start time determined by fitting, etc., the larger the number of patrol work, the greater the number of permutations, and to process the possibility of patrol of all permutations Even using a computer system was very time consuming. As is well known, the number of permutations is determined by the factorial of the number of traveling operations.
If the number of operations increases by one, the number of operations increases by a factor of the total number of operations. Therefore, the above problem is a serious problem.

[0010] In practice, the number of workers who determine the patrol work order is the number of service personnel possessed by a sales office or a branch office. Considering the determination of the patrol work order for such workers, the conventional method is: It is hard to say that it is practically satisfactory.

[0011] In some cases, urgent work is required for supply services such as electricity, gas, and water. It is conceivable to use the conventional method when re-determining the patrol work order according to this urgent work.However, since the method determines whether or not the patrol can be performed for each permutation, the conventional method is easy to include emergency work. It can be called a method. Further, even if the traveling work order is determined by the conventional method, the start of the emergency work may be delayed by the time required for the determination.

Further, in the case of the conventional system, the traveling work order may not be determined. For example, when there are a plurality of work requests specifying the same time as the work start time, it is not determined that the traveling work is possible by any of the permutations. In such a case, one of the tasks must be deleted from the worker's file and the process of determining the patrol work order must be restarted. The work manager cannot directly recognize the reason why the decision cannot be made.

The present invention has been made in view of the above points, and the traveling work sequence can be determined promptly without fail, and the traveling work sequence is easily determined again even in the case of emergency work.
It is an object of the present invention to provide a patrol work sequence determination management system that can be performed .

[0014]

In order to solve the above-mentioned problems, in the present invention, the determination and management of the traveling work sequence are performed.
The central office that has jurisdiction and the work site
Station that notifies the center station of its progress while patrol
In a cyclic work order management system
The center station is provided with the following means.

[0015] That is, (1) The standard
Working time and typical travel time required to move between work sites
The first database that stores the
Each work from the work start time to the designated work
After allocating to the time band specification work,
It is possible to insert each divided work into the patrol time axis.
The determination of rejection is started in the order of the work start time, and the first data
Standard working and travel times stored in the base
That insertable work was inserted from the judgment result based on
Once the time axis has been obtained, it is then timed to specify the time band.
Whether each task can be inserted into the patrol time axis
Starts in the order of the work start time, and the first database
Based on standard working and travel times stored in
Completion of insertion for work that can be inserted from the judgment result
To determine the final patrol work order, and
A cyclic work sequence that gives a cyclic work sequence to the corresponding mobile station
Setting means and (3) each mobile station in the cyclic work order determining means.
Stores the cyclic work order determined for each
Notification from each mobile station after starting work based on the cyclic work order
The latest progress that has been made
The second database to be stored and (4) the final patrol work order
After the introductory work begins, during its implementation,
If a situation that requires a change in the subsequent patrol work order occurs
The progress of the work on the corresponding mobile station
Read from the database and learn about the mobile station
Read the current cyclic work order from the second database
And determine the time to review the patrol work order from the time relationship
And (5) Review time determination means
Patrol work based on the review time determined in
Tour that determines the order again and notifies the corresponding mobile station
A work order re-determining means is provided.

[0016]

[0017]

According to the present invention, various problems occur when determining the cyclic work sequence by obtaining all the permutations of a plurality of works. Therefore, each work is taken out one by one so that the work can be determined without obtaining the permutation. The insertion order is determined on the tour time axis.

Of course, information necessary for insertion determination,
A standard work time according to the type of work and a standard movement time between work sites are registered in advance.

[0019] Here, taking out one work at a time poses a problem. However, time-designated work with poor flexibility is taken out prior to time-designated work with high flexibility. Therefore, a plurality of tasks are firstly allocated to a time designation task and a time zone designation task.

The order of taking out the allocated time-specified work determines the order of the round work, and thus the order of the specified work start time (early or late).
Determined based on. Similarly, the order of taking out the assigned time zone designation works determines the order of the round work, and thus is determined based on the order of the designated work start time information. Here, in the case of the time zone designation work, since the work start time is designated by the time zone, it is difficult to determine the order, but for example, it is determined in the order of the intermediate time of the designated time zone, or the order of the earliest time of the designated time zone Or at the latest time of the designated time zone.

By the way, based on the determined patrol work order,
Real-world situations, such as emergency work occurring while
A situation has arisen that requires a change in the patrol work order after the work being performed.
If it is generated, the patrol work order must be determined again.
If they do, they cannot respond to the situation. At this time
Whether to determine the patrol work order again from the point (review time)
Is a problem. In this case, consider the progress of the patrol work
The time when the review was requested is simply
However, the present invention requires a review.
The work progress at the selected time and the corresponding
The review time by determining the review time from the time relationship
Time, and adjust the patrol work order after the review.
The mobile station notifies the mobile station.

[0022]

【Example】

(A) First Embodiment Hereinafter, a first embodiment of the present invention will be described in detail with reference to the drawings. The first embodiment relates to a method for determining a patrol work sequence performed before a worker starts a patrol work.
This point is different from the second embodiment described later in which the patrol work is determined again at a stage when the worker starts.

The configuration of the computer system according to the first embodiment is the same as the configuration shown in FIG. However, the traveling work order determination program (incorporated in the host computer 11) executed by the host computer 11 is different from the conventional method.

FIG. 1 is a schematic flowchart showing a process according to the traveling work order determination method according to the first embodiment. Note that this determines the traveling work order for a certain worker. Before these processes,
Work information including at least an input order, a work district, work contents, and a specified work start time (including a time zone) is input, and the input data file 13 is arranged for each worker.
(See FIG. 2).

First, the host computer 11 sorts all input tasks into time-specified tasks and time-zone-specified tasks based on the designated task start time (step 50).

Then, the sorted time-designated works are sorted at the work start time, and the sorted works are taken out one by one according to the order, and it is confirmed whether or not the work can be inserted on the traveling time axis using the work time and the movement time. It is inserted on the cyclic time axis (steps 51 and 52).

After that, the assigned time zone designation works are sorted, extracted one by one according to the order, and it is confirmed whether or not it is possible to insert them on the tour time axis, and inserted on the tour time axis (step 53, 54).

FIGS. 4 to 6 are flowcharts showing the processing according to the traveling work order determination method according to the first embodiment in more detail. The processing is executed in the order of FIGS. 4, 5 and 6. Hereinafter, the processing of the first embodiment will be described in more detail with reference to these drawings.

The host computer 11 starts the processing shown in FIGS. 4 to 6 when the worker is specified by the console terminal 12 and the processing for determining the traveling work order is started.
First, one piece of work information according to the input order is extracted (step 100). Then, it is determined whether the work is specified by a specific time (time) as the work start time or by a time zone (step 10).
1). Actually, in the case of a supply service such as electricity, gas, water, or the like, the user may specify the time that the service person wants to come by time or time zone. When a result indicating that the work being processed is a time-designated work is obtained, the work information is stored in the time-designated work storage area A.
When a result indicating that the work being processed is a time zone designating work is obtained, the work information is stored in the time zone designating work storage area B (steps 102 and 103). Thereafter, it is determined whether or not such a sorting process has been performed for all input operations (step 104).
The process returns to step 100 for extracting the pieces of input work information. By repeating the above-described processing, all the input work is stored in the time designation work storage area A and the time zone designation work storage area B.
And stored.

When such a distribution process is completed, the process proceeds to the sequence setting process (FIG. 5) for the work stored in the time-specified work storage area A and whose start time is specified only by the time (time). .

In the case of the first embodiment, the work whose start time is specified only by time (time) is first fitted on the time axis of the patrol work, and thereafter, the start time is specified by the time zone. The work to be performed is inserted on the time axis of the patrol work, and the patrol work order is determined. Therefore, it is necessary to perform a process of allocating two types of work based on the above-described work start time.

Here, the work whose start time is specified only by the time (time) is first fitted on the time axis of the patrol work because such work has no flexibility with respect to the start time. On the other hand, work whose start time is specified in the time zone has flexibility with respect to the start time. That is, for the work for which the work order is to be determined later, since there is little available time that can be set, flexibility with respect to the start time is required.

When the host computer 11 completes the processing portion shown in FIG. 4, the host computer 11 sorts all the work whose start time stored in the time designation work storage area A is specified by the specific time in the order of the start time. Then, it is stored in the time designation work storage area A1 (may be the same as the area A) (step 105 in FIG. 5). Note that a plurality of works having the same designated start time are sorted in the input order that is the order requested by the user.

Thereafter, one unprocessed work according to the sorting order is extracted from the sorted time-specified work storage area A1, and the work has already been set on the time axis (area C described later) as a cyclic work. It is determined whether the setting can be made in relation to the immediately preceding operation (steps 106 and 107). This determination is made in the database 14
Using the work time information 14a and the movement time information 14b stored in

FIG. 7 shows an example of the work time information 14a, in which pairs of work contents and standard times required for the work are described. For example, the work to start supplying electricity is 1
It takes 5 minutes and the supply stop operation takes 20 minutes. FIG. 8 shows an example of the travel time information 14b, in which pairs of two districts and a standard time required for traveling between the districts are described. For example, it is described that it takes 15 minutes to move between the areas A and B.

A method of determining whether setting is possible (step 107) using the information 14a and 14b will be specifically described. Already on the time axis as patrol work (area C described later)
The time (time) obtained by adding the work time of this immediately preceding work to the work start time of the immediately preceding work set in, and the travel time from the immediately preceding work area to the currently targeted work area When this time is equal to or before the specified start time of the current target work, the current target work can be set on the time axis (area C to be described later) as a cyclic work. It is determined that the tour cannot be performed in other cases.

If a result that the work can be set as a patrol work is obtained by such determination, the work time is clarified and stored in the patrol work set area C (step 108). On the other hand, if a result indicating that the current work cannot be included in the tour due to the relationship with the immediately preceding work is obtained, the fact is notified to the work manager (step 109). Thereafter, it is determined whether or not such setting processing on the time axis has been performed for all the works stored in the sorted time designation work storage area A1 (step 110), and the processing is executed. If there is no work information, the process returns to the step 106 for extracting one piece of work information. By repeating the above-described processing, it is determined whether or not all the time-specified tasks in the area A1 are included in the patrol work, and those set as the patrol work are stored in the area C.

When the setting process of the time-designated work on the patrol time axis is completed in this way, the tour for the work whose start time is designated by the time zone, which is stored in the time-zone-designated work storage area B, is performed. The process proceeds to the setting process on the time axis (FIG. 6).

When the host computer 11 completes the processing portion shown in FIG. 5, the host computer 11 stores the start time stored in the time zone designation work storage area B in the middle of the time zone for all the work specified by the time zone. The time (time) is calculated, and the intermediate time information is additionally stored in the area B (step 111 in FIG. 6). Then, all the works stored in the area B are sorted in the order of the intermediate time and stored in the time zone designation work storage area B1 (may be the same as the area B) (step 112). A plurality of works having the same intermediate time are sorted in the input order.

In the case of this embodiment, as described later, the time zone designating work is also taken out one by one in the same manner as the time designating work, and the fitting process is performed on the traveling time axis. In this case, it is a problem how to extract the time zone designation work. This is because the designated time zones of a plurality of operations may overlap.

FIG. 9 shows a pattern in which the designated time zones of two tasks overlap. In such a case, it is necessary to determine which work is to be inserted first on the patrol time axis. It is preferred to give priority. Therefore, in the case of this embodiment, as shown in FIG. 9 and as described above, the order is determined by the intermediate time.

When the host computer 11 finishes the sorting, it takes out one unprocessed work in the sorting order from the sorted time zone designation work storage area B 1, and carries out the tour with the designated time zone of the work and as a patrol work. It is determined whether or not there is an overlap time between the work time set for the work set on the time axis (area C) and the idle time (steps 113 and 114). If a negative result is obtained in this determination, the work manager is notified that the current work cannot be included in the patrol work (step 115).

On the other hand, if the vacant time on the cyclic time axis which has not been set so far overlaps with the designated time zone, it is determined whether or not the current time zone designation work can be set in this vacant time. Is further determined (step 116). Also in this determination, the work time information 14a and the movement time information 14b stored in the database 14 are used.

In the judgment (step 107) for the time-designated work, the work that is later than the start time of the target work is not set on the patrol time axis at the time of the judgment, so it is not necessary to consider it in the judgment. It is necessary to consider the work before and after the idle time in the judgment (step 116) for the time zone designating work. That is, the time (time) obtained by adding the travel time from the immediately preceding work area to the currently targeted work area to the work end time of the work before the idle time already set on the time axis as the round work. It is necessary to check whether this time is included in the designated time zone of the work to be performed now. The time (time) obtained by adding the work time of the target work and the travel time from the target work area to the work area after the already set free time is the work start time of the subsequent work. It is necessary to confirm that it is earlier.

If a result that the work can be set as a patrol work can be obtained by such a judgment, the work is registered and stored in the patrol work set area C by clarifying the work time (step 117). On the other hand, if a result indicating that the current work cannot be included in the tour due to the relationship with the work before and after the idle time is obtained, the work manager is notified of that (step 115). Thereafter, it is determined whether or not such a setting process on the time axis has been performed for all the work stored in the sorted time zone designation work storage area B1 (step 118). If not, the process returns to step 113 for extracting one piece of work information. By repeating the above-described processing, it is determined whether or not all the time zone designating works in the area B1 are to be included in the patrol work, and the work set as the patrol work is stored in the area C.

When the setting process on the patrol time axis for the time zone specified work is completed in this way, the information of the patrol work stored in the patrol work set area C is presented to the work manager and is also stored in the database 14. The registration is completed and a series of processing ends (step 119).

FIG. 10 shows an example of a work input as a work for a certain worker. Hereinafter, FIG.
The process of determining the traveling order of the five tasks shown in FIG.
This will be described in detail with reference to FIGS. The database 14
It is assumed that the work time information 14a and the movement time information 14b are shown in FIGS. 7 and 8 described above.

Since the target work has been picked up,
First, the task is divided into a time designation task and a time zone designation task. Thus, the tasks W12, W13, and W15 are assigned as the time designation tasks, and the tasks W11 and W14 are assigned as the time zone designation tasks.

Then, these time designation works W12, W1
When the sorting of Nos. 3 and W15 is performed based on the designated start time, the tasks W12, W15, and W13 are performed in this order. The sorted first time designation work W12 is inserted without any trouble on the traveling time axis. The next time designation work W15 is
The relationship with the work W12 (the work time and the movement time of the work W12) is considered, but is inserted on the patrol time axis. Similarly, the time designation work W13 is inserted on the patrol time axis although the relationship with the work W15 (work time and movement time of the work W15) is considered. Therefore, when the processing for all the time designation work is completed, as shown in FIG.
These operations W12, W15 and W13 are set on the traveling time axis.

Next, all the time zone designating operations W11 and W
The intermediate time for 14 is 10:00 and 1
0:45 is obtained. Therefore, when the sorting is performed by the intermediate time, the operations W11 and W14 are performed in this order.

Therefore, first, the work W11 is inserted on the cyclic time axis. This time zone designation work W
As shown in FIG. 12, the vacant time on the traveling time axis where there is a possibility that 11 can be inserted is the time designation work W12 and W1
5 and between the time designation works W15 and W13.
First, it is determined whether or not insertion is possible between the work W12 and the work W15 by referring to (searching) the work time information 14a and the movement time information 14b in the database 14. Work W11, which is now targeted, is a supply start work, so work time 1
Since the moving time from the work place B of the previously set work W12 to the work place A of the target work W11 is 15 minutes, the work end time of the work W11 is 9: It becomes 45. Since the travel time from the work place A of the target work W11 to the work place E of the post-set work W15 is 15 minutes, the arrival time is 10:00 as shown in FIG.
Since it is possible to arrive by the start time 10:30 of the next work W15, this work W11 is inserted on the traveling time axis.

Next, it is determined whether or not the time zone designating work W14 can be inserted between scheduled works (on the cyclic time axis) between the designated time zones 10:00 to 11:30. As shown in FIG. 14, the vacant time into which the time zone designation work W14 can be inserted is determined by the work W11 and the work W1.
5 and between operations W15 and W13. First, consider the first free time. Since the target work W14 is the supply stop work, the work time is 20 minutes, and since the movement time from the work place A of the previously set work W11 to the work place D of the target work W14 is 10 minutes, as shown in FIG. The work end time is 10:20. In addition, the target work W14
Since the travel time from the work place D to the work place E of the preset rear work W15 is 15 minutes, the arrival time is 10:35 as shown in FIG. The start time of work W15 is 10:
Therefore, as shown in FIG. 15, the target work W14 cannot be inserted into the idle time under consideration. Therefore, when a similar study is performed for the next free time, as shown in FIG. 16, it can be seen that the target work can be inserted on the time axis, and the target work W14 is replaced with the works W15 and W1.
Insert between 3

Therefore, according to the above-described first embodiment, since the target work is inserted one by one on the cyclic time axis while taking the time factor into consideration, the work sequence is assembled, so that the permutation is used. The time required to obtain the result is much faster than in the conventional method, and the difference is more remarkable as the number of target operations is larger. As for the derived result (touring work order), there is almost no difference between the optimum order selected from all combinations in the conventional method and the order according to this embodiment.

Further, in the conventional system, it is sometimes impossible to perform a tour in all permutations. In this embodiment, however, a tour operation order is always obtained. In addition, the work manager can immediately recognize the work that is not included in the determined traveling work order, and can easily cope with the work. For example, it is possible to switch to the work of another worker in charge of the area.

(B) Second Embodiment Next, a second embodiment of the present invention will be described in detail with reference to the drawings. The second embodiment is different from the first embodiment in that the patrol work sequence is determined after the worker starts the patrol work. Therefore, the work manager needs to know the progress of the patrol work by the worker. In practice,
Such a cyclic work sequence is reviewed when an urgent work that needs to be processed immediately or a work that must be processed on the day occurs.

FIG. 17 shows the configuration of a work status communication system to which the second embodiment can be applied, in which a worker can report the progress status of patrol work to a work manager.

In FIG. 17, a center 20 is provided in, for example, a branch office or a sales office, and has jurisdiction over a plurality of business vehicles 30a to 30n.

The center 20 includes a host computer 21
, A console terminal 22, a database 23, an input data file 24, and a wireless modem 25. The host computer 21 is connected to the center 20
It takes charge of work instructions executed by each service technician, reports the work progress status to a work manager, updates the database 23, and updates the work vehicle 3
The communication process is performed with 0a to 30n. The console terminal 22 is, for example, a workstation, and can provide the host computer 21 with a work instruction input by the service manager to be executed by the service manager, and can recognize the work progress given from the host computer 21. And so on. The database 23 stores work data for each of the business vehicles 30a to 30n, and stores the work data when updated work data (work progress status) is given from the business vehicles 30a to 30n. This is to update the contents of the data. The input data file 24 stores the input work information. The wireless modem 25 performs modulation / demodulation and line control processing so that communication with the business vehicles 30a to 30n can be performed via an automobile telephone line.

Each of the business vehicles 30a,..., 30n includes an on-board terminal 31a,.
2n and vehicle wireless devices 33a,..., 33n. The in-vehicle terminal 31i (i is a to n) is, for example, a personal computer having a display, a keyboard, and the like.
For example, it requests the transfer of work data for the business vehicle stored in the database 23 of the "0" and transmits the work data updated in response to an input from the keyboard to the center 20. . The wireless modem 32i performs a modulation / demodulation process and a line control process so that communication with the center 20 can be performed via a car telephone line. The vehicle radio 23i is a radio modem 3
The transmission signal from the antenna 2i is radiated from the antenna, and the reception signal captured by the antenna is supplied to the wireless modem 32i.

Since the communication is performed via the automobile telephone line, the general exchange telephone network 41, the automobile telephone exchange 42 and the radio base station 43 intervene in the communication between the business vehicles 30a to 30n and the center 20. .

Here, the operator is obliged to use the communication system to notify the center 20 when the work is started, and to notify the center 20 when the work is completed. 20 must be notified. In the case of this embodiment, the host computer 21 assigns the information “work in progress” to the work in the patrol work schedule for each worker in the database 23 in the former case, and the worker in the database 23 in the latter case. Information “moving” is added to the end work in another patrol work schedule.

According to the second embodiment, in the course of the patrol work, when the urgent work or the work that must be processed on the day (hereinafter, referred to as the absolute work on the day) occurs, the patrol work order is reviewed in order. The information on the work progress such as “working” and “moving” is used.

In addition, there are actually various work situations such as "coming home" and "waiting" in addition to the situation "working" and "moving". Only "working" and "moving" are taken into account. That is, at the time of reviewing the work schedule, it is necessary to at least determine whether "work is in progress" or "moving". In the following, a description will be given of reviewing the work schedule by grasping the minimum necessary work situation. .

FIG. 18 is a flowchart showing a cyclic work sequence determination process of the second embodiment using such work status information. Hereinafter, this processing will be described with reference to FIG. 18 and, if necessary, with reference to FIGS. 19 to 22. Before starting the processing in FIG. 18, the work manager needs to register and store the emergency work and / or the absolute work of the day in the input data file 24 using the console terminal 22.

The host computer 21 starts the processing shown in FIG. 18 when the cyclic work order review decision processing is started from the console terminal 22 and extracts the work status information from the database 23 based on the latest report from the worker. It is determined whether it is "working" or "moving" (steps 200 and 201).

In the case of "work in progress", it is further determined whether or not the present time exceeds the scheduled end time of the work thus reported (step 202).

If it does not exceed, the emergency work or the absolute work of the day is set on the patrol time axis (the above-mentioned area C) based on the scheduled end time of the work reported as “work in progress”, and then input. The same processing as that of the first embodiment is performed on the work stored in the data file 24 and not undertaken (steps 203 and 204).

For example, as shown in FIG. 19, in the case where the initial round work order has been determined, the work W21 for which the instruction to review the order is reported as "work in progress".
Within the scheduled work time zone, it is possible to start moving from the scheduled end time of the work W21 to the next work, and based on this time, an emergency work or an absolute work on the day is set.
Set other work on the tour time axis.

On the other hand, if the review instructing time exceeds the scheduled end time of the work reported as “working”, the present time is regarded as the end time of the work reported as “working”, and this time is considered. The above-described first embodiment is applied to the work that has not been started yet, which is set on the patrol time axis (the above-described area C) as an emergency work or an absolute work on the day as a reference. (Steps 205 and 204). In this case as well, the work progress status in the database 23 is left as “work in progress”.

For example, as shown in FIG. 20, when the initial round work order has been determined, the work W2 for which the instruction to review the order is reported as "work in progress"
If 1 has been completed and it is within the time frame for moving to the next work W22, the current time is regarded as the end time of the work W21, and it is determined that the movement to the next work can be started. A task is set, and then another task is set on the patrol time axis.

The work time and travel time (see FIGS. 6 and 7) stored in the database 23 are standardized so that work can be performed at the planned time. Is not necessarily performed in real time, so that the center 20 may receive a work progress status of “working” even if the center is actually “moving”. For example, in the case of the second embodiment, even though the actual work is progressing according to a standardly set (schedule), the work status of the communication line is reported because the work status is reported by wireless communication. Due to a state defect (for example, insufficient electric field strength outside the communicable area), reporting of the current work situation may be delayed. Accordingly, there is a case where the above-described review instruction time point exceeds the scheduled end time of the work reported as “work in progress”.

For this reason, as described above, even if the reported situation is "work in progress", the review process is made different depending on whether or not it is on schedule.

Even when the work progress status extracted at the time of the review instruction is “moving”, the processing is changed by performing the case division for the above-described reason.

If the work progress extracted at the time of the review instruction is "moving", it is determined whether or not the present time exceeds the scheduled start time of the movement destination work by the movement thus reported (step). 206).

If not exceeded, the emergency work or the absolute work on the day is set on the patrol time axis (the area C described above) based on the scheduled end time of the destination work due to the movement reported as “moving”. Then, the same processing as that of the first embodiment is performed on the work stored in the input data file 24 and not undertaken (step 207,
204).

For example, as shown in FIG. 21, when the initial round work order has been determined, the scheduled movement to the movement destination work W22 in which the point at which the order review is instructed is “moving” is reported. If it is within the time zone, this work W22
It is possible to start moving to the next work from the scheduled end time of, and based on this time, set urgent work or absolute work on the day,
After that, other work is set on the traveling time axis.

On the other hand, if the review instruction time exceeds the scheduled start time of the destination work by the movement reported as “moving”, the time obtained by adding the scheduled work time of the destination work to the current time is added to the destination. The emergency work or the absolute work of the day is set on the patrol time axis (the area C described above) based on this time as the end time of the work, and then the work stored in the input data file 24 is started. (Step 2)
08, 204). In this case, the database 2
The work progress in 3 is left as “moving”.

For example, as shown in FIG. 22, when the initial patrol work order has been determined, the scheduled movement to the movement destination work W22 in which the instruction to review the order is reported as “moving” is made. If the end time is exceeded, the time obtained by adding the scheduled work time of the movement destination work W22 to the current time is regarded as the work end time of the work W22, and it is possible to start moving to the next work. The absolute work is set, and then other works are set on the traveling time axis.

Here, when the work progress at the time of the review instruction is “moving”, whether or not the time exceeds the scheduled start time of the destination work by the movement reported as “moving” is determined. First, after the destination work is completed, the subsequent work is reviewed for the following reason. Despite arriving at the destination work place (assumed to be A) due to the movement being reported as “moving”, moving to the work place determined in the review process without performing the work there will be performed in the future. It is necessary to move to the work place A again, which is wasteful. As described above, it is efficient and efficient to review the subsequent work with reference to the time when the work at the destination “moving” is completed.

When the patrol work order is determined again in this manner, the center 20 notifies the work vehicle 30i of the worker of the patrol work order via a wireless line.

Therefore, according to the second embodiment, the same effect as that of the first embodiment can be obtained.

According to the second embodiment, there is further obtained an effect that work which must be processed on the day such as an emergency work can be easily handled.

That is, by improving the processing speed, a result (work scheduling) incorporating the emergency work can be obtained immediately. By notifying the worker that the work has been changed, the remaining work can be obtained. Urgent work can be promptly dealt with without affecting the work. Also, if more than one worker is in charge of the area where the urgent work occurred, rescheduling the work of all workers is the most suitable (it can respond promptly and has no effect on the remaining work). ) It is possible to find workers immediately.

(C) Other Embodiments The patrol work to which the present invention is applied is not limited to those related to supply services such as electricity, gas, and water, and can be widely applied to various patrol work. it can.

In each of the above-described embodiments, the work taken after sorting is set on the traveling time axis in the order of earliest. However, the work may be set on the traveling time axis in the order of the latest one. .

Further, in each of the above embodiments, the sorting of the time zone designation work is performed based on the intermediate time of the designated time zone. However, the sorting may be performed at the earliest time of the designated time zone. You may make it sort in a late time. The sorting processing of the time zone designation work may be performed before the setting processing of the time designation work on the cyclic time axis.

In the second embodiment, the setting of the emergency work is performed prior to the other work. However, the setting processing may be performed without distinguishing from the other work.
In this case, when it is notified that the emergency work cannot be set, the work manager needs to correct the setting on the tour time axis by an input operation.

In the second embodiment, when the work status at the time of the instruction to review the work schedule is “moving”, the end time of the destination work in the movement reported as “moving” is determined. The work schedule was reviewed based on the criteria (that is, the destination work was executed), but the work schedule was reviewed based on the arrival time due to the movement reported as “moving” (the destination work was performed). May not be executed). In such a case, it is necessary to go to the work place again in the future, and the movement is wasted. However, when urgent work urgently occurs, this is desirable. In addition, as the method of determining the reference time when the work situation at the time of the work schedule review instruction is “moving”, the work manager selects either the method according to the second embodiment or the method described here. You may make it do.

[0089]

As described above, according to the present invention, the work is divided into the time designation work and the time zone designation work by the method of designating the start time, and the time designation work is sorted by the designated time of the start, and is arranged on the patrol time axis. And then sort the time zone specified work with the specified start time information and insert it on the patrol time axis to determine the patrol work order.
In addition to shortening the time required to determine the order,
After the start of the work based on the work order,
A situation that required a change in the order of the round work after the work occurred
The progress of the work and the corresponding
Determine the time to review the patrol work order based on the time relationship
And re-determined based on the review time
Notify the mobile station of the work order to flexibly adapt to changes in the situation.
Implement a flexible work order management system
Can be.

[Brief description of the drawings]

FIG. 1 is a schematic flowchart of a process of determining a traveling work order according to a first embodiment.

FIG. 2 is a block diagram showing a system configuration for executing a traveling work order determination method.

FIG. 3 is an explanatory diagram of a conventional system.

FIG. 4 is a detailed flowchart (part 1) of a determination process according to the first embodiment.

FIG. 5 is a detailed flowchart (part 2) of the determination process of the first embodiment.

FIG. 6 is a detailed flowchart (part 3) of the determination process of the first embodiment.

FIG. 7 is an explanatory diagram illustrating a storage example of work time information according to the first embodiment;

FIG. 8 is an explanatory diagram illustrating an example of storing travel time information according to the first embodiment;

FIG. 9 is an explanatory diagram of a sorting method of a time zone designation operation according to the first embodiment.

FIG. 10 is an explanatory diagram illustrating an example of an input operation to be processed in the first embodiment;

FIG. 11 is an explanatory diagram (part 1) of a specific example of the process according to the first embodiment;

FIG. 12 is a diagram (part 2) illustrating a specific example of the process according to the first embodiment;

FIG. 13 is an explanatory diagram (part 3) of a specific example of the process according to the first embodiment;

FIG. 14 is a diagram (part 4) illustrating a specific example of the process according to the first embodiment;

FIG. 15 is an explanatory diagram (part 5) of a specific example of the process according to the first embodiment;

FIG. 16 is an explanatory diagram (part 6) of a specific example of the process according to the first embodiment;

FIG. 17 is a block diagram illustrating a configuration of an application system according to a second embodiment;

FIG. 18 is a flowchart illustrating a determination process according to the second embodiment.

FIG. 19 is a diagram (part 1) illustrating a relationship between a work situation and a reference time point for order determination in the second embodiment.

FIG. 20 is a diagram (part 2) illustrating a relationship between a work situation and a reference time point for order determination in the second embodiment.

FIG. 21 is a diagram (part 3) illustrating a relationship between a work situation and a reference time point for order determination in the second embodiment.

FIG. 22 is a diagram (part 4) illustrating the relationship between the work status and the reference time point for order determination in the second embodiment.

[Explanation of symbols]

11 host computer, 12 console terminal, 1
3 ... input data file, 14 ... database, 14a
... work time information, 14b ... travel time information, 50 ... sorting processing of time designation work and time zone designation work, 51 ... sorting processing of time designation work, 52 ... setting processing of time designation work, 53 ... time zone designation work Sorting process, 54 ...
Setting process of time zone specification work.

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Nobuyuki Chikada 1-4-10 Irifune, Chuo-ku, Tokyo Inside Tokyo Electric Power Company (72) Inventor Osamu Hirabayashi 1-4-10 Irifune, Chuo-ku, Tokyo Tokyo Electric Power (56) References JP-A-2-201572 (JP, A) JP-A-63-163668 (JP, A) JP-A-63-300358 (JP, A)

Claims (1)

(57) [Claims] [Claim 1] Responsible for determination and management of a traveling work sequence
Work with the center station in the work site according to the work order.
While the mobile station notifies the center station of its progress.
The above in the structured traveling work sequence determination management system
Standard work time according to the work content and movement between work sites at the center station
First database that stores the standard travel time required for
And each of the entered tasks from the start time of that task
After allocating to time designation work and time band designation work,
Patrol time for each task assigned to the specified interval task
Judgment of insertion into axis started in the order of the work start time
And the standard database stored in the first database
Can be inserted from judgment results based on work time and travel time
Once the cycle timeline in which the work was inserted is obtained,
The above for each work assigned to the inter-band designation work
Judgment of insertion into the patrol time axis is based on the work start time
At the beginning, and the markers stored in the first database
Can be inserted based on judgment results based on standard work time and travel time
Completion of insertion of work that can be performed will result in final patrol work
Determine the order and correspond to the determined patrol work order
A cyclic work sequence determining means to be given to the mobile station; and the cyclic work sequence determining means determines each mobile station.
The stored traveling work order is stored, and the traveling work order is stored.
After the work based on the introductory work has been started, the
Second to store the new progress in association with the corresponding work
Database after the start of the work based on the final
During the operation, it is necessary to change the order of the patrol work after the work currently being implemented.
If the situation occurs,
When you read the progress of the business from the second database
In both cases, the current traveling work order for the mobile station is
Reads from the second database and traverses from the time relationship
Review time determining means for determining the time to review the work sequence
And the review time determined by the review time determination means.
Based on the above, re-determine the subsequent patrol work order and respond
And a cyclic working order again determining means for notifying the mobile station of
And a traveling work order determination management system.