JP2787520B2 - Media handling equipment - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a media handling device such as an automatic transaction device used for depositing and withdrawing transactions of financial institutions.
In particular, the present invention relates to an apparatus capable of displaying an illustration of a state when a failure occurs.

[0002]

2. Description of the Related Art In a financial institution such as a bank, an automatic transaction apparatus is widely used for a customer to withdraw, deposit, or make a deposit or the like. FIG. 2 shows a front perspective view of a general automatic transaction apparatus. The automatic transaction apparatus 1 shown in the figure is provided with a passbook entry machine 2 and a card reader / writer 3 in the upper front thereof. The passbook entry machine 2 allows the customer to insert a passbook,
This is the part that records the savings amount. The card reader / writer 3 is a part where a customer inserts a card and reads and writes the information. Also, in the part at the center back of the device,
A coin depositing and dispensing device 4 and a bill depositing and dispensing device 5 are provided. This is a part for the customer to insert coins or bills or to withdraw coins or bills to the customer in the case of withdrawal. Further, a display 6 is provided in front of the device.
Is provided. Operation guidance and the like are displayed on the display 6 for the customer. The operation of this device is controlled by an automatic transaction device control unit 7 stored therein.

[0003] Here, it is assumed that, for example, a deposit process is performed in which a customer deposits cash in his or her own account. In this case, when the customer inserts a plurality of bills into the bill depositing / dispensing device 5, the bills are internally classified one by one, conveyed, and discriminated between authenticity and denomination. Thus, the money amount is counted, collected at a predetermined place, and stored in a safe. On the other hand, in the withdrawal transaction, a banknote of the amount designated by the customer is taken out of the safe, transported, and paid back to the customer.

In the above-described transaction operation, bills and the like are transported on a complicated transport path provided inside the apparatus.
In this case, for example, the bill may be bent on the transport path, may be transported diagonally, or may be transported with two or more paper sheets overlapping. In order to detect such an abnormal transport state, a number of important sensors on the transport path of the apparatus are provided with a number of sensors for detecting the presence or absence or passage of a bill. Then, for example, when an abnormal transport state that cannot recognize or count bills is detected, the processing operation is immediately stopped and a staff member is notified. In this case, the remaining abnormality of the bill inside the apparatus is displayed using an illustration lamp.

FIG. 3 is a rear perspective view of a general automatic transaction apparatus. This figure is a perspective view when viewed from the back of the apparatus shown in FIG. As shown in the drawing, an internal operation unit 8 is provided on the back of the automatic transaction apparatus 1. This internal operation
The unit 8 includes a panel on which a display, a switch, and the like are attached for operation by a person who performs maintenance and management of the apparatus. The above illustration lamp is provided on this panel, for example, a plurality of lamps composed of light emitting diodes are attached to a display plate that outlines the internal configuration of the device, and indicates that bills remain in the part where the lamp is lit I do. Such a display is almost the same as that employed when a copy paper jam occurs in a copying apparatus or the like.

When the operation of the apparatus is stopped and the notification of the occurrence of the failure is received, the attendant looks at the illustration lamp of the internal operation section 8 and judges the location where the bill remains. Thereafter, the banknote transport mechanism is manually rotated to move the banknote to a location on the transport path where the banknote can be easily taken out. Then, it is removed from the transport path.
After these actions are completed, the reset button of the device is depressed and the operation returns to the return operation. Here, it is determined whether or not the abnormally conveyed banknotes that caused the device to stop operating have been removed, and when that check has been completed, the previously illuminated illustration lamp turns off and the device can be traded again. Return to the normal state.

[0007]

By the way, in the above-mentioned restoration processing of a staff member for the above-mentioned bill conveyance abnormality,
The following problems occurred. First, when abnormal transport of a bill is detected, an illustration lamp indicating the position of the sensor that has detected the abnormal transport is turned on. Sensors for detecting this type of abnormal transport are located at several key points in the device. Therefore, what is detected by these sensors can be easily removed from the transport path. However, in each part of the transport path, a plurality of bills are simultaneously transported, and the bills remaining between the sensors cannot be detected, and it takes a long time for a staff member to remove the bills for inspection. I will. That is, the illustration lamp is turned on as follows.

FIG. 4 is an operation flowchart of the conventional apparatus. First, the occurrence of a failure is monitored in step S1,
When a failure occurs, an error is displayed in step S2. Then, at that time, the illustration lamp corresponding to the sensor is turned on by the output of the sensor (step S3). The clerk looks at the illustration lamp and starts obstruction removal work, but it is unclear how many banknotes remain on the transport path only by turning on the illustration lamp. Further, there is a possibility that the bills remain at positions other than the display position of the illustration lamp. Further, as described above, when the transport rollers are manually rotated to remove the bills from the transport path, the bills on the transport path move to different positions. In this case, the bill moves to a position different from the position where the failure occurred, and the display of the illustration lamp becomes useless. As a result, it takes time for the attendant to completely remove the banknotes, and it has not been easy to remove all the banknotes reliably. The present invention has been made by paying attention to the above points, and clearly displays the remaining position of the bill, the state of other devices and the moving state of the bill at the time of obstacle removal work to a staff member, and manages maintenance of the device. It is an object of the present invention to provide an automatic transaction apparatus that facilitates the transaction.

[0009]

According to the present invention, there are provided a plurality of medium traveling paths connecting a plurality of units constituting an apparatus, and a plurality of medium traveling paths .
A display unit for displaying an illustration of the medium traveling path of the vehicle and a plurality of sensors arranged on the plurality of medium traveling paths to detect the medium and execute an operation designated by a customer or a staff member.
Media handling equipment that operates according to the specified operation.
Media path of unit to be moved is distinguished from other medium paths
A traveling path display control unit for displaying the information on the display unit so as to be identifiable, and a medium position display control unit for displaying the position of the medium detected by the sensor on the display unit.
It is a medium handling device .

The present invention also relates to a plurality of units constituting an apparatus.
A plurality of medium running paths connecting the
Display on the media running path
With multiple sensors to detect the media being
Or a media handling device that performs the operation specified by the attendant.
According to the specified action when a fault occurs.
The media path of the unit to be activated
Traveling road display displayed on the display unit so that it can be distinguished from
A control unit and a display unit that displays the position of the medium detected by the sensor.
And a media position display control unit to display
Collects and monitors information detected by the
A media handling apparatus characterized by comprising a device state monitoring unit configured to notify the control unit.

According to a third aspect of the present invention, there is provided a safe status display control unit for displaying an illustration of the remaining amount of cash stored in the denomination storage collected by the device monitoring unit on the display unit. An automatic transaction device according to claim 1 or claim 2. The fourth invention of the present invention displays the type and mounting state of the denomination storage mounted on the device, the remaining amount of cash stored in the denomination storage, and a replenishment and recovery instruction for the denomination storage. An automatic transaction apparatus characterized by comprising a safe state display control section for displaying an illustration in the section.

[0012]

According to the present invention, the traveling path display control section controls the medium used for conveying the medium.
The traveling path is determined, and the traveling path is identified and displayed on the display unit.
You. Therefore, the current operating part of the unit
Staff can accurately determine the media path used
Can be. The medium position display control unit displays the medium position on the display unit.
Always display the current media position.
Can be grasped. Therefore, when the operation state is the failure state,
If the media path is identified, e.g.
Manually to remove media accurately and recover
It is possible to shorten the time. The device status monitoring unit
Continuously monitor the operation status of the unit and many sensors
And always grasp the current operating status and output the information.
You. Therefore, for example, after the recovery work is completed,
When starting, the media path corresponding to the moving part
Detects unmanaged media on media paths at different locations
Makes it easier to analyze the cause of the failure
Can also be performed appropriately. In addition, safe status display control unit
Indicates that each type of storage
Judgment of empty, type and remaining amount of cash
Display illustrations along with the collection instruction. Therefore, revenue by denomination
Maintenance and management such as exchange of storage can be executed reliably.
You.

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, the present invention will be described in detail with reference to the embodiments shown in the drawings. FIG. 1 is a main block diagram showing an embodiment of the automatic transaction apparatus of the present invention. In the figure, the apparatus includes a display unit 11, a traveling path display control unit 12, a medium position display control unit 13, and a safe state display control unit 14 for performing display control on the display unit 11. Further, the illustration display data used for these displays is written into the illustration display data memory 16 under the monitoring of the apparatus by the apparatus state monitoring unit 15. Here, the display unit 11 is composed of, for example, a liquid crystal display, and for example, a display provided in the internal control unit 8 of the automatic transaction apparatus 1 shown in FIG. 3 is used.

FIG. 5 shows a schematic block diagram of the apparatus of the present invention. As shown in the figure, the apparatus of the present invention includes, for example, a bill depositing / dispensing machine 30 and a bill depositing / dispensing control unit 21 for controlling this operation.
And a traveling monitoring unit 2 for monitoring the travel of the bill on the medium conveying path
2 are provided. In order to control the entire depositing / dispensing operation of the apparatus, a dispensing machine main control section 23 is provided, and an apparatus state monitoring section 15 is provided therein. A timer unit 24 is connected to the device status monitoring unit 15 to control the operation interval of the device. The output of the device status monitoring unit 15 is finally displayed on the display unit 11 as shown in FIG. It has a configuration.

In the apparatus according to the present invention, the apparatus state monitoring unit 15 inherits both the normal operation state and the failure state of the apparatus.
Monitor continuously and collect information on operating status information. For this reason, for example, the timer unit 24 monitors the time, and outputs a trigger to the apparatus state monitoring unit 15 every second, for example. In response to this trigger, the apparatus state monitoring unit 15 receives information on the apparatus state through the banknote deposit and withdrawal control unit 21 and writes necessary data into the illustration display data memory 16 shown in FIG. Therefore, the illustration display data memory 1
6 is 1 during normal operation of the device and always after a failure occurs.
It is updated every second. Here, a specific operation of, for example, a banknote pay-in / pay-out device, which is a failure monitoring target of the present invention, will be described.

FIG. 6 is a sectional view of a banknote pay-in / pay-out device of the automatic transaction apparatus. In the illustrated device, a service port 31, a service drum 32,
A support section 33, a deposit pool 34, a separation feeding drum 35, and a bill recognition section 36 are provided. In addition, a first accumulation vehicle 41, a first accumulation unit 42, a second accumulation vehicle 43, and a second accumulation unit 44 for temporarily accumulating bills therein are provided. In addition, a deposit safe 51, a banknote safe 52, a thousands safe 53, and a reject safe 54 for storing bills to be paid in and out are provided.

The structure of the above-mentioned bill receiving / dispensing machine is well known in the prior art. First, in the deposit operation, the customer inserts the banknote 10 into the service drum 32 from the service port 31. The bill 10 is supported by the support portion 33 of the customer service drum 32 and rotates. And the banknote 10 is stored in the deposit pool 34.
And temporarily stacked. Thereafter, the separation feeding drum 35 rotates, and the bill 10
Are separated one by one, and the bills are sent out to each medium traveling path . This
A number of sensors 101 to 118 are arranged on these medium running paths. The bills separated by the separation feeding drum 35 pass through the sensors 109 and 108 and are sent to the bill recognizing unit 36, where the authenticity and the denomination are recognized. After the recognition, the bill passes through the sensor 107 and is guided to the switching gate 46, passes through the sensor 113, and moves toward the switching gate 45.

The switching gate 45 conveys the banknotes determined as genuine bills in the direction of the first stacking vehicle 41, and conveys the banknotes determined as counterfeit bills in the direction of the second stacking vehicle 43. That is, the genuine bill passes through the sensor 114 and is accumulated in the first accumulation unit 42. In addition, the counterfeit note passes through the sensor 115 and the second stacking unit 4
4 are integrated. The banknote determined to be a counterfeit note is stored in the second stacking unit 4
4 and passes through the sensor 118 and is returned to the customer via the customer service drum 32 and the customer service port 31. On the other hand, the banknote determined as a genuine note passes through the sensor 117 from the first stacking unit 42, again passes through the switching gates 45 and 46, and is passed through the banknote recognition unit 3
It is sent to 6. Here, the denomination of the bill is recognized, and the bill is conveyed to the deposit safe 51, the multi-bank safe 52, or the 1,000-bank safe 53 according to the recognition result. At the time of storage in the safe, the passage of the bill is detected by the sensor 103, 102 or 101 directed upward from each of the safes 51, 52 and 53.

Next, in the dispensing operation, when the dispensing amount is designated by the customer, a bill corresponding to the designated amount is withdrawn from the safe 52 or 53. For example, when the designated banknote is a banknote, the banknotes are separated and pulled out one by one from the banknote safe 52, and the sensors 112, 110, and 108 are used.
Through the banknote recognition unit 36. Here, the bill recognizing unit 36 determines whether the bill is running or damaged, or a different kind of bill is mixed. The banknote determined to be abnormal passes through the sensor 107,
It is guided by the switching gate 46, passes through the sensors 106 and 104, and is stored in the reject safe 54. On the other hand, the banknotes determined to be normal in the banknote recognition unit 6 are guided to the switching gates 46 and 45 and are stacked in the first stacking unit 42. After the required number of banknotes are stacked in the first stacking unit 42 in this way, these banknotes pass through the sensors 117 and 118 and are presented to the customer via the service drum 32 and the service port 31. As described above, in the depositing operation or the dispensing operation, the bill passes through each medium traveling path corresponding to the operation, and the passage is detected by the sensors arranged at the main points.

In the apparatus of the present invention, the display section 11 as shown in FIG. 1 displays an illustration of the medium running path according to the operation state of the apparatus together with the output of each sensor shown in FIG. FIG. 7 shows an illustration display explanation diagram of such a display unit. As shown in the figure, the display on the display unit displays an illustration showing the internal configuration of the bill paying / dispensing machine of the apparatus , and the position of the medium at the position of the sensor of each unit of the bill paying / dispensing machine shown in FIG. A frame for display is provided. When the frame is blacked out, it indicates that the medium remains, and when it remains white, it indicates that the medium does not exist. It should be noted that in the figure, illustration numbers of the customer service drum 32, the deposit pool 34, the bill recognition unit 36, the first stacking unit 42, the second stacking unit 44, and the safes 51 to 54 shown in FIG. Is attached.

The illustration displays of the safes 51 to 54 show the remaining amount of cash of about 100 to 200 pieces per scale, respectively. When the safe is full and the cassette is full, the entire illustration of the safe flashes black. On the other hand, in the cassette end state in which the banknotes inside the safe are empty, only the frame blinks while the entire illustration of the safe is left white. When these cassettes are not mounted on the apparatus, illustration display of the cassettes is not performed. Then, the role of the cassette is displayed below the illustration display of the cassette, for example, (in) for a deposit safe, (10,000) for a voucher safe, and (1,000) for a 1,000 vault. Is displayed. In the case of a reject safe, (RJ) is displayed.

FIG. 8 is a diagram for explaining the specific contents of the illustration display data memory 16 shown in FIG. As shown in the figure, the illustration display data memory 16 has A cassette capacity 161, B cassette capacity 162, C cassette capacity 1
63, RJ cassette capacity 164, payment cassette existence / none 1
65, a replenishment instruction 166, a collection instruction 167, an error occurrence location No. 168, an error travel path No. 169, medium residual data 170, and data relating to the cassette type 171 are stored. Data 161 to 16 relating to the cassette capacity
Reference numeral 4 stores capacity data corresponding to the number of remaining banknotes and a blinking instruction as to whether or not to blink, as shown on the right side of the figure. As described above, the capacity data
One frame is displayed in units of 100 sheets.

When the blinking instruction is "00", for example, no blinking is performed, and when the instruction is "01", blinking is performed. This blinking display is for display control in the cassette full state or the cassette end state described above. Incidentally, the cassette full and the cassette end can be detected by a sensor (not shown) provided in the safe.For example, even if a safe that can store 2,000 sheets stores 1000 sheets, it is regarded as a cassette full, There are also requests from users to request that the safe be replaced. Therefore,
A blinking instruction is determined according to such a setting.

The presence / absence of the deposit cassette 165 is such that the cassette is present in the case of "00" and the cassette is not present in the case of "01". For example, when only the withdrawal process is performed on a holiday, the deposit safe 51 is not attached. Accordingly, in this case, the display of the deposit safe is not performed. Also, if the replenishment instruction 166 or the collection instruction 167 is “00”, no replenishment is necessary,
If "01", replenishment is required, or if "00", collection is unnecessary,
In the case of “01”, the contents are such as collection required. They are,
The instruction is determined based on the capacity and remaining amount of the safe. For example, if replenishment is required, please replenish the bill.
Is displayed in the upper right frame of the display unit. The error occurrence location No. 168 is a portion in which a number indicating the location where an error has occurred when a failure has occurred is stored, and accordingly, the corresponding illustration portion is controlled to blink.

The error travel path No. 169 is a number for designating a medium travel path according to the operation state of the apparatus at the time of occurrence of a failure. According to this number, bills are conveyed during a deposit transaction if the transaction is a deposit transaction. Control is performed such that only the medium travel path to be displayed is thick and indicated by a solid line.
As the medium residual data 170, in the example of FIG. 7, data of "0" or "1" indicating whether or not the illustration flashes in black is stored for all 25 places. For example, when banknotes remain in the first stacking unit 42,
The 17th medium residual data is 1, and accordingly, the entire frame of the first accumulation unit 42 is displayed in black.
The cassette type 171 is data indicating what kind of safe is attached to each of the A cassette, the C cassette, and the B cassette. In other words, if the content is 1, the ticket safe is attached if the content is 1; by this,
The attendant can immediately recognize the type of the cassette by looking at the illustration.

FIG. 9 shows an operating state transition sequence chart of the automatic transaction apparatus of the present invention. The apparatus of the present invention as described above transitions in the following states during its operation. That is, this device is, after turning on the power, an idle state waiting for a customer's instruction, an operation operation state performing a deposit and withdrawal operation,
There are three possible states: a failure state in which the operation is stopped when a failure occurs.

In the figure, for example, after turning on the power of the apparatus,
The dispensing operation is started from the idle state, normally ends, and after the idle state is returned again, the deposit operation is performed this time. Here, it is assumed that a failure has occurred during the operation for payment. In this case, the operation is switched from during the operation to the failure, and the attendant performs a recovery process. In this recovery processing, the clerk performs processing such as removal of the medium from the corresponding medium travel path . Then, when the reset process is performed after the completion of these recovery processes, the error processing flag is set to “0”. In this way, when the restoration process ends normally, the device returns to the idle state again. In any of the above states, the apparatus state monitoring unit 15 shown in FIG.
Constantly monitors the state of the apparatus and continuously displays the current operation state on the display unit 11.

FIG. 10 is a flowchart showing the safe state display control operation. The safe state display control unit 14 shown in FIG. 1 reads out the contents of the illustration display data memory 16 and performs a predetermined display on the display unit 11 according to a flowchart as shown in the figure. That is, in step S1, it is determined whether or not there is a deposit cassette. If there is a deposit cassette, a deposit cassette illustration is displayed (step S2). If there is no deposit cassette, the deposit cassette illustration is deleted in step S3. Next, in step S4, the cassette capacity is displayed based on the cassette capacity data. In this case, when the cassette becomes full or cassette end, the illustration is flashed in the manner described above. Further, the process proceeds to step S5, where it is determined whether or not there is a replenishment instruction. If there is a replenishment instruction, a word such as "please replenish" is displayed as described above (step S6). In addition, it is determined whether or not there is a collection instruction (step S7). If the instruction is given, a word such as "Please collect" is displayed (step S8). Then, step S9
The set cassette name is displayed according to the cassette type data.

FIG. 11 is a flowchart showing a medium travel path and medium position display control operation. The traveling road display control unit 12 and the medium position display control unit 13 shown in FIG. 1 read the contents of the illustration display data memory 16 and display a predetermined illustration on the display unit 11 in the manner shown in the flowchart. First, in step S1, an operation state is determined. If this state is the idle state first, the process proceeds to step S2, and the corresponding sensor illustration portion is turned on by the medium residual data. That is, in the idle state, when the remaining bill is detected by the sensor of each part of the bill receiving / dispensing machine , the illustration of the part is turned on.
However, in the idle state, it is normal that bills do not remain on the medium traveling path, so that when the illustration corresponding to any of the sensors is turned on, it is determined that the sensor is defective. .

Next, when the operation state is normal operation,
Moving to step S3, it is determined whether the residual display is necessary. That is, in the apparatus of the present invention, by watching the display unit 11 during the operation operation, it is possible to actually monitor the state in which the bill is passed through each sensor and conveyed. However, during operation, each sensor detects bills one after another and blinks alternately, so that there is a lot of flickering, and when it is not necessary to display the bill, it can be hidden.
Accordingly, only when the residual display is required in step S3, the process proceeds to step S4, and the illustration section of the corresponding sensor is turned on according to the medium residual data.

Next, as a result of the determination of the operation state, when it is determined that a failure has occurred, the process proceeds to step S5, and it is determined whether or not the error processing flag is "0". If it is "0", it means that it has been operating normally, and the process proceeds to step S6, and the error processing flag is switched to 1. As a result, the apparatus enters a mode in which error processing is being executed. In this case, in step S7, the error occurrence traveling road number is read from the illustration display data memory described above, and
A bold line is displayed for the corresponding travel path. Then, in step S
In step 8, the illustration section of the corresponding sensor is turned on based on the error occurrence location number. Next, proceed to step S9.
The corresponding sensor illustration part is turned on by the medium residual data. Thus, as shown in FIG. 1, a particular medium conveying
The road is displayed as a bold line, and the location where an error has occurred and the sensor are lit black.

As described above, the type of the denomination-type storage mounted on the apparatus, the presence / absence of the storage, the remaining amount of cash stored in the denomination-type storage, the replenishment and collection instruction, and the like are displayed by illustration. An attendant can clearly and clearly grasp the state of the apparatus, and can perform processing at an appropriate timing. FIG.
FIG. 2 is an explanatory diagram of a display example of a deposit counting operation. As shown
At the time of the deposit counting operation, only the medium traveling path from the deposit pool 34 to the first accumulation unit 42 and the second accumulation unit 44 via the bill recognition unit 36 is used for conveying the bill. Therefore, only this part is displayed thick.

FIG. 13 is a view for explaining the display of the deposit storage operation. As shown in the figure, during the deposit storage operation, the bill is
Deposit safe 5 from the deposit pool 34 via the bill recognition unit 36
1. The medium is transported along the medium travel path to the ten-bank safe 52 or the thousand-bank safe 53. Therefore, in this case, the medium traveling path is displayed thick. FIG. 14 is a view for explaining the display of a thousand-coupon dispensing operation. During thousand tickets dispensing operation, the bill is medium conveying reaching the first stacking unit 42 via the banknote recognition unit 36 from Senken safe 53
The medium is conveyed along a road or a medium running path leading to the reject safe 54. Therefore, in this case, as shown in the figure, these media
Only the body running path is displayed thick.

FIG. 15 is a view for explaining the display of the operation for dispensing all tickets.
At the time of the banknote dispensing operation, the banknotes travel on the medium travel path from the banknote safe 52 to the first stacking unit 42 via the banknote recognition unit 36,
And, only the medium traveling path to the reject safe 54 is transported. Therefore, during this operation, these media
Only the route is displayed thick. FIG. 16 is an explanatory diagram of a display at the time of failure processing in the apparatus of the present invention. As shown in the figure, at the time of failure processing, in addition to the medium travel path according to the operation state of the device at the time of the failure occurrence described above, the portion corresponding to the sensor at the location where the failure occurred blinks black, and the bill remaining portion Lights up black. In this case, the remaining amount of banknotes in the safes 51 to 54 is also displayed.

[0035] In this state, attendant upon the failure to recognize the location where the remaining of the bill to move the device inside the roller and the like, is moved to easily position take out the bills on the medium travel path. In this case, the attendant checks the medium illuminated thickly.
It recognizes that there is a strong possibility that bills remain on the body running path , and takes out bills while paying attention to this. Further, in the apparatus of the present invention, attendant media travel path
When the banknotes are conveyed by manually moving the rollers or the like forming, the detection by each sensor is continuously performed. Therefore, a bill which is between the sensors and is not detected at the time of occurrence of the failure is also detected by one of the sensors in accordance with the conveyance, and the fact is displayed on the display unit. Therefore,
The current movement and remaining state of the bill can always be clearly recognized. As a result, all banknotes can be run without leakage
It can be removed from the road . In addition, the display including the medium running path makes it easy to recognize the state of the apparatus, so that these processes can be performed quickly. Furthermore, by moving the rollers of the medium running path after removing the bills,
It can be confirmed that there is no remaining bill by looking at the display of the sensor.

In the case of the apparatus of the present invention, more complicated failure analysis and recovery processing can be performed. FIG. 17 is a diagram for explaining display at the time of another failure processing. A particular problem with automated teller machines is that unmanaged banknotes are detected, such as banknotes that are present on the medium travel path that is not being conveyed in the operating state where transactions are actually being performed. It is. In such a case, if the final inspection of the safe of the device is performed,
In some cases, the so-called balance of the deposit and withdrawal amounts does not match. Such a case is called a cash accident, and one of the causes includes a case where the banknote cannot be completely removed at the time of occurrence of a failure. In such a case, the display of the device of the present invention can be used as effective data for investigating the cause. For example, as shown in FIG. 17, during the counting for determining the amount of the bill inserted from the customer during the depositing process, as shown in FIG.
It is assumed that an unmanaged banknote is detected at 06 and the operation is stopped. In this case, the medium traveling path according to the operation state is indicated by a thick line (solid line) in the figure, and there is no remaining banknote in the middle.

In such a case, conventionally, only the lamp indicating the remaining banknote is turned on, so that it may not be possible to pursue the cause of the failure. However, in the present invention, if there is a display as shown in FIG. 17, it can be clearly understood that the unmanaged banknote has been detected by the sensor 106. Therefore, if the bills accumulated in the first accumulation unit 42 are the same as the bills deposited by the customer, the attendant may store the unmanaged bills in the reject safe 54 and immediately restart the operation of the apparatus. Become. In this case, if necessary, the display contents and the processing contents may be described in a report and left as reference data for close examination. In addition to the above, for example, when the total of the unmanaged banknotes and the banknotes stacked in the first stacking unit 42 matches the amount inserted by the customer, it is conceivable that the switching gate for switching the traveling path malfunctioned. In addition, when a bill does not actually exist near the sensor 106, it can be understood that the sensor 106 malfunctions. As described above, in any case, the cause of the failure of the apparatus can be analyzed specifically and in detail by displaying the illustration.

In addition to the above, the apparatus according to the present invention is also capable of estimating the cause by displaying an illustration when a banknote running is detected, for example, during a dispensing operation. That is, usually, when the withdrawal safe is full,
The operation of separating banknotes one by one and sending them out to the medium travel path is
For example, it is hindered by static electricity or the like, and double feed is likely to occur. This can be immediately guessed by confirming the remaining amount of bills in the safe by illustration display. In such a case, the banknotes can be removed from the medium travel path , and at the same time, the remaining amount of the banknotes in the safe can be adjusted to prevent the occurrence of a failure again. In this way, by additionally displaying the remaining amount of the bills stored in the denomination storage, it is possible to more finely execute the processing for the failure. The present invention is not limited to the above embodiments. In the above embodiment,
Although the operation monitoring of the banknote pay-in / pay-out device of the automatic transaction apparatus has been described as an example, the present invention can be used for the operation management of the coin pay-in / pay-out device, the transport management of other securities, and the like.

[0039]

The medium handling apparatus of the present invention described above has the following advantages .
Since the operating state of the apparatus is continuously monitored and the position of the currently used medium path and the remaining current medium is displayed as an illustration, the attendant can see the current operating state of the apparatus at a glance. You can easily confirm. Also,
In order to clarify the medium path according to the operation status of the unit unit of the device at the time of the failure and to continuously display the illustration of the medium position even during the medium removal work, check the medium remaining on the medium path and check In addition, the removal operation can be performed quickly and reliably. Furthermore, if the remaining amount of cash stored in the denomination storage is displayed in conjunction with this, it becomes possible to accurately pursue the cause of the occurrence of the failure and to take corrective action as a whole device. On the other hand, the operation management of the apparatus can be executed accurately by displaying the type of the denomination storages attached to the apparatus, the presence / absence of the storage, the amount of cash, the replenishment and collection instructions, and the like.

[Brief description of the drawings]

FIG. 1 is a main block diagram showing an embodiment of an automatic transaction apparatus of the present invention.

FIG. 2 is a front perspective view of a general automatic transaction device.

FIG. 3 is a rear perspective view of a general automatic transaction device.

FIG. 4 is an operation flowchart of the conventional device.

FIG. 5 is a schematic block diagram of the device of the present invention.

FIG. 6 is a sectional view of a banknote pay-in / pay-out device of the automatic transaction apparatus.

FIG. 7 is an illustration display explanatory diagram of a display unit.

FIG. 8 is an illustration of an illustration display data memory.

FIG. 9 is an automatic transaction device operation state transition sequence chart.

FIG. 10 is a flowchart of a safe state display control operation.

FIG. 11 is a flowchart of a driving path and medium position display control operation.

FIG. 12 is an explanatory diagram of a payment counting operation display.

FIG. 13 is a view for explaining a deposit storage operation display.

FIG. 14 is an explanatory diagram of a 1,000-note dispensing operation display.

FIG. 15 is an explanatory diagram showing a display of a dispensing operation for all tickets.

FIG. 16 is an explanatory diagram of display at the time of failure processing.

FIG. 17 is an explanatory diagram of display at the time of another failure processing.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 11 Display part 12 Runway display control part 13 Medium position display control part 14 Safe state display control part 15 Device state monitoring part 16 Illustration display data memory

Claims (4)

(57) [Claims] 1. A plurality of units constituting an apparatus are connected.
Comprising a plurality of media travel path, a display unit for displaying illustrations said plurality of media travel path, and a number of sensors for detecting the medium disposed in said plurality of medium travel path that, a customer
Or a media handling device that performs the operation specified by the attendant.
The unit to be operated in response to the specified operation
In order to distinguish the medium running path from other medium running paths,
A travel path display control unit for identifiably displayed on the radical 113, medium characterized by the position of the detected medium by the sensor and a said display unit to <br/> medium to display position display control section Handling equipment . 2. A plurality of units constituting the apparatus are connected.
A plurality of medium running paths, and the plurality of medium running paths
And a display unit for displaying on the plurality of medium traveling paths.
A large number of sensors for detecting the medium
Or a media handling device that performs the operation specified by the attendant.
In location, in accordance with the designated operation when the failed, working
The medium path of the unit to be replaced with another medium path
A traveling path that is identifiably displayed on the display unit so as to be distinguished from the traveling path.
A display control unit and a position of the medium detected by the sensor are displayed on the display unit.
A medium position display control unit to be displayed, and also collects and monitors information detected by the sensor even after a failure occurs.
Monitoring the device status by notifying the medium position display control unit
Medium handling apparatus, characterized in that a part. 3. A medium handling apparatus according to claim 1, further comprising a safe state display control section for displaying the remaining amount of cash stored in the denomination storage box as an illustration on the display section. Equipment . 4. A safe state display control unit for displaying, by a display unit, an illustration of a type and a mounting state of a denomination-type storage mounted on the apparatus and a replenishment and collection instruction relating to the denomination-type storage. A medium collection device according to claim 1 or 2.
Handling equipment .