JP2024044639A - Information processing device, information processing method and information processing program - Google Patents

Abstract

To make it possible to encourage a user who uses regional wallet service to take a specific action.SOLUTION: An information processing device includes: a determination unit that determines whether or not a user is a resident in a specific region on the basis of user identification information identifying a user who uses regional wallet service including a settlement function by a regional value that can be used in the specific region, and resident identification information identifying a resident in the specific region and associated with the user identification information, and when the user is determined to be a resident in the specific region, determines whether or not the user takes a specific action on the basis of action information relating to an action history of the user; and a processing unit that, when the determination unit determines that the user takes the specific action, gives the user an incentive relating to the specific action.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

In recent years, technology related to cashless platforms that connect various services has become known for regions aiming to realize smart cities and regions wishing to become cashless and revitalized. For example, there is a known technology for creating a smartphone app (hereinafter referred to as a local wallet app) with a wallet function that allows local residents to make payments using their unique resident ID.

"Regional wallet service/ID payment platform", [online], [searched March 28, 2022], Internet <URL: https://www.tis.jp/service_solution/payment-platform/>

Users of regional wallet services can be encouraged to take specific actions.

Therefore, the purpose of this disclosure is to encourage users of regional wallet services to take specific actions.

An information processing device according to one embodiment of the present invention includes: user identification information identifying a user who uses a regional wallet service equipped with a payment function using regional value available in a specific region; and resident identification information identifying a resident of the specific region, the determination unit determining whether the user is a resident of the specific region based on the resident identification information linked to the user identification information, and if it is determined that the user is a resident of the specific region, determining whether the user has performed a specific behavior based on behavioral information related to the user's behavioral history; and a processing unit granting the user an incentive for the specific behavior when it is determined by the determination unit that the user has performed the specific behavior.

An information processing method according to one aspect of the present invention is an information processing method executed by a computer, and includes a determination step of determining whether or not the user is a resident of a specific region based on user identification information identifying a user who uses a local wallet service equipped with a payment function using a local value available in a specific region and resident identification information identifying a resident of the specific region, the resident identification information being linked to the user identification information, and if it is determined that the user is a resident of the specific region, determining whether or not the user has taken a specific action based on behavioral information related to the user's behavioral history, and if it is determined by the determination step that the user has taken the specific action, a processing step of granting the user an incentive for the specific action.

An information processing program according to one aspect of the present invention includes user identification information for identifying a user who uses a regional wallet service that has a payment function based on regional value that can be used in a specific region, and residents of the specific region. resident identification information that identifies the user, and determines whether or not the user is a resident of the specific area based on resident identification information linked to the user identification information; a determination step of determining whether or not the user has taken a specific action based on behavior information regarding the user's behavior history when it is determined that the user is a resident of the specific area; and the determination step If it is determined that the user has taken the specific action, the computer is caused to execute a processing procedure for providing an incentive for the specific action to the user.

The present invention makes it possible to encourage users of regional wallet services to take specific actions.

FIG. 1 is a diagram illustrating a configuration example of an information processing system according to an embodiment. FIG. 2 is a diagram illustrating a configuration example of an information processing apparatus according to an embodiment. FIG. 3 is a flowchart showing a processing procedure by the information processing apparatus according to the embodiment. FIG. 4 is a flowchart showing a processing procedure performed by the information processing device according to the first modified example. FIG. 5 is a flowchart showing a processing procedure by the information processing apparatus according to the second modification. FIG. 6 is a hardware configuration diagram showing an example of a computer that realizes the functions of the information processing device.

DESCRIPTION OF THE PREFERRED EMBODIMENTS An information processing apparatus, an information processing method, and an information processing program according to the present application (hereinafter referred to as "embodiments") will be described in detail below with reference to the drawings. Note that the information processing apparatus, information processing method, and information processing program according to the present application are not limited to this embodiment. Further, in each of the embodiments below, the same parts are given the same reference numerals, and redundant explanations will be omitted.

(Embodiment)
[1. Example of information processing system configuration]
Fig. 1 is a diagram showing an example of the configuration of an information processing system according to an embodiment. The information processing system 1 includes a terminal device 10 and an information processing device 100. The terminal device 10 and the information processing device 100 are connected to each other via a predetermined network (not shown) so as to be able to communicate with each other by wire or wirelessly. Note that the information processing system 1 shown in Fig. 1 may include any number of terminal devices 10 and any number of information processing devices 100.

The terminal device 10 is an information processing device used by a user. The terminal device 10 is realized, for example, by a smartphone, a tablet terminal, a notebook PC (Personal Computer), a desktop PC, a mobile phone, a PDA (Personal Digital Assistant), or the like. In addition, an application (hereinafter, referred to as a "regional wallet app for a specific region") for a regional wallet service (hereinafter, referred to as a "regional wallet service in a specific region") having a payment function using a regional value available in a specific region is installed in the terminal device 10. Here, the regional value is, for example, electronic money, points, gift certificates, or coupons available in a specific region. The terminal device 10 displays information related to the regional wallet service in a specific region distributed by the information processing device 100 using the regional wallet app for the specific region. Note that the example shown in FIG. 1 shows a case where the terminal device 10 is a smartphone.

The information processing device 100 is an information processing device that provides various services to users, and is realized by, for example, a server device, a cloud system, or the like. Specifically, the information processing device 100 provides a regional wallet service in a specific region. For example, the information processing device 100 stores user identification information (also referred to as user ID) that identifies users who use a regional wallet service in a specific region, and resident identification information (also referred to as resident ID) that identifies residents of a specific region. ). Furthermore, the information processing device 100 provides a regional value charging function. The information processing device 100 also has a function that allows users to select their desired payment method from among electronic payments provided by various payment companies and payments based on regional values, by collaborating with various payment companies via API. provide. Furthermore, the information processing device 100 provides information regarding payment history across electronic payments provided by various payment providers and payments based on regional values. The information processing device 100 also provides a regional portal that provides lifestyle information to support life in a specific area, and mini-apps such as smart receipts. Furthermore, the information processing device 100 provides a service that provides an analysis report of the user's purchasing behavior information.

Here, smart receipts and smart receipt information will be explained. A POS (Point of Sales) terminal device (hereinafter also referred to as a POS terminal) installed in a store reads the barcode of each product that a user is trying to purchase. When the POS terminal has completed reading the barcodes of all products, the POS terminal transmits the product information embedded in the barcode of each product and POS terminal identification information for identifying the POS terminal to the information processing device 100. For example, the POS terminal transmits, as product information, information regarding the type of product (eg, "food", etc.), the name of the product (eg, "onion from City A", etc.), and the price of the product. Further, the terminal device 10 displays a smart receipt barcode on the screen using a regional wallet application in a specific region. The POS terminal reads the smart receipt barcode displayed on the screen of the terminal device 10. Subsequently, the POS terminal transmits the user identification information embedded in the smart receipt barcode and the smart receipt identification information for identifying the smart receipt to the information processing apparatus 100. The acquisition unit 131 of the information processing device 100 acquires user identification information, smart receipt identification information, product information, and POS terminal identification information from a POS terminal as smart receipt information.

The barcode for the smart receipt may also include information related to the payment method. For example, the barcode for the smart receipt may include information indicating the type of electronic money, points, gift certificate, or coupon selected by the user as the payment method. For example, the barcode for the smart receipt may include information indicating the type of local value selected by the user as the payment method. At this time, the acquisition unit 131 of the information processing device 100 may acquire, as smart receipt information, information indicating the type of electronic money, points, gift certificate, or coupon selected by the user as the payment method from the POS terminal.

Further, the information processing device 100 implements some functions by calling an external platform or the like using an API (Application Programming Interface), network computing, or the like. For example, the information processing device 100 collaborates with the city OS of each local government, digital currency platform, various payment providers, purchasing behavior and other external data, and payment functions and data providers through APIs.

2. Configuration example of information processing device
2 is a diagram showing an example of the configuration of an information processing device according to an embodiment. The information processing device 100 includes a communication unit 110, a storage unit 120, and a control unit 130. The information processing device 100 may also include an input unit (e.g., a keyboard, a mouse, etc.) that accepts various operations from an administrator of the information processing device 100, and a display unit (e.g., a liquid crystal display, etc.) that displays various information.

The communication unit 110 is realized, for example, by a network interface card (NIC). The communication unit 110 is connected to the network N by wire or wirelessly, and transmits and receives information to and from the terminal device 10, for example.

The storage unit 120 is realized by, for example, a semiconductor memory device such as a RAM or a flash memory, or a storage device such as a hard disk or an optical disk. Specifically, the storage unit 120 stores ID management information that is information that links user identification information that identifies users who use the regional wallet service and resident identification information of the users. Here, user identification information includes, for example, information registered by the user when registering for the regional wallet service (e.g., email address, name, arbitrary account name, date of birth, gender, address, workplace (school) information) etc.) and an identification ID issued at the time of registration (or an ID registered by the user himself). Further, the user identification information may include information on the user's identification card read from an image containing the information on the user's identification card using a known image recognition technique. In addition, resident identification information is identification information that identifies residents of a specific area (for example, each local government such as a prefecture or city, ward, town, village, etc.). Resident identification information may be, for example, information linked to a city OS, or may be information held by a local government or the like (for example, registered information such as a resident card or personal number). The resident identification information may be, for example, a resident ID issued when a user creates an account in the city OS, or may indicate attributes of the user associated with the resident ID. It may also be attribute information. Furthermore, the storage unit 120 stores the behavior information regarding the user's behavior history acquired by the acquisition unit 131 in association with the user identification information.

The control unit 130 is a controller, and is realized, for example, by a CPU (Central Processing Unit) or MPU (Micro Processing Unit) executing various programs (corresponding to an example of an information processing program) stored in a storage device inside the information processing device 100 using the RAM as a working area. The control unit 130 is also a controller, and is realized, for example, by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or FPGA (Field Programmable Gate Array).

As shown in FIG. 2, the control unit 130 has an acquisition unit 131, a determination unit 132, and a processing unit 133, and realizes or executes the information processing action described below. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 2, and may be other configurations as long as they perform the information processing described below.

When the acquisition unit 131 receives a request for distribution of information regarding a regional wallet service in a specific region from the terminal device 10, the acquisition unit 131 refers to the ID management information in the storage unit 120 and identifies the user of the terminal device 10 who is the source of the distribution request. Obtain the resident identification information (hereinafter also referred to as the user's resident identification information) that is linked to the user identification information of the user.

The acquisition unit 131 acquires behavioral information related to the user's behavioral history. Specifically, the acquisition unit 131 acquires, as the user's behavioral information, usage information related to the user's usage history of various services from the provider of the various services or the terminal device 10. For example, the acquisition unit 131 may acquire the user's behavioral information from the city OS of each local government, a digital currency platform, various payment service providers, purchasing behavior and other external data, and payment functions and data providers. Furthermore, the acquisition unit 131 may acquire usage information related to the user's usage history of a regional wallet service in a specific region from the terminal device 10. Furthermore, when the acquisition unit 131 acquires the user's behavioral information, the acquisition unit 131 stores the acquired user's behavioral information in the memory unit 120 in association with the user identification information.

For example, the acquisition unit 131 acquires usage information on the usage history of various transportation facilities as the user's behavioral information. For example, the acquisition unit 131 acquires usage information on the usage history of public transportation facilities as the user's behavioral information. For example, the acquisition unit 131 acquires usage information on the usage history of public transportation facilities in a specific area (hereinafter also referred to as specific public transportation facilities) as the user's behavioral information. For example, the acquisition unit 131 acquires usage information on the usage history of trains, buses, or rental bicycle services in a specific area, or sharing services for vehicles that do not emit carbon dioxide or have reduced carbon dioxide emissions (for example, electric vehicles, hydrogen vehicles, electric kickboards (kick scooters), electric motorcycles (Segways), etc.) as specific public transportation facilities. Here, for example, public transportation facilities in a specific area may be trains or buses whose stations and tracks are located in a specific area. For example, in the case of a bicycle rental service or a sharing service for vehicles that do not emit carbon dioxide (hereinafter, referred to as a sharing service, etc.), a store that provides the sharing service, etc. may be located in a specific area. The acquisition unit 131 may acquire, as the user's behavior information, traffic information related to the traffic history (traffic route, stopovers, etc.) of a user who uses the sharing service, etc. in a specific area. The acquisition unit 131 may acquire, as the user's behavior information, the purchase fee for a ticket or commuter pass when riding a specific public transportation facility, or payment information related to the payment history of the rental bicycle usage fee. The acquisition unit 131 may acquire, as the user's behavior information, boarding information (e.g., information such as boarding time and boarding position) and disembarking information (e.g., information such as disembarking time and disembarking position) of a specific public transportation facility.

The determination unit 132 includes user identification information that identifies users who use the regional wallet service in a specific area, and resident identification information that identifies residents of the specific area, and the resident identification information that is linked to the user identification information. Based on the identification information, it is determined whether the user is a resident of a specific area. Specifically, when the user's resident identification information is acquired by the acquisition unit 131, the determination unit 132 calls the city OS of the local government corresponding to the specific area using the API. Next, the determination unit 132 refers to the resident information database of the city OS of the local government corresponding to the specific area, and determines whether there is resident identification information that matches the resident identification information of the user acquired by the acquisition unit 131. Determine whether or not. When determining that there is resident identification information that matches the user's resident identification information, the determination unit 132 determines that the user is a resident of a specific area. On the other hand, when determining that there is no resident identification information that matches the resident identification information of the user, the determination unit 132 determines that the user is not a resident of the specific area. If the determining unit 132 determines that the user is not a resident of a specific area, it may determine that the user is a visitor who visited the specific area.

Further, when it is determined that the user is a resident of a specific area, the determining unit 132 determines whether the user has taken a specific action based on behavior information regarding the user's behavior history. For example, the determination unit 132 determines whether the user has taken an action that leads to a reduction in environmental load, as an example of a specific action. For example, the determination unit 132 refers to the storage unit 120 and acquires the behavior information that the acquisition unit 131 acquired in advance. Subsequently, the determination unit 132 determines whether or not there is behavior information related to behavior history that leads to reduction of environmental load in the acquired user behavior information. If the determination unit determines that there is no behavior information related to an action history that leads to a reduction in environmental load in the user's behavior information, it determines that the user has not taken any action that leads to a reduction in environmental load. On the other hand, if the determination unit determines that there is behavior information related to an action history that leads to a reduction in environmental load in the user's behavior information, it determines that the user has taken an action that leads to a reduction in environmental load.

When the determination unit 132 determines that the user has taken a specific action, the processing unit 133 grants the user an incentive for the specific action. Specifically, the processing unit 133 grants the user an incentive by storing information about the incentive to be granted to the user in association with the user identification information in the storage unit 120. For example, when the determination unit 132 determines that the user has taken an action that leads to a reduction in environmental load, the processing unit 133 grants the user an incentive that is granted as a reward for taking an action that leads to a reduction in environmental load.

[3. Information processing procedure]
FIG. 3 is a flowchart showing a processing procedure by the information processing apparatus according to the embodiment. In the example shown in FIG. 3, the information processing device 100 stores information about the use of a local wallet service in a specific area when a user who is a resident of a specific area uses a local wallet service in a specific area. Determine whether a person has used a particular public transportation system in the past. A case will be described in which the information processing device 100 provides eco-activity points or discount coupons to the user when it is determined that the user has used a specific public transportation facility in the past.

In FIG. 3, when the acquisition unit 131 receives a request for delivery of information related to the regional wallet service from the terminal device 10, the acquisition unit 131 refers to the ID management information in the storage unit 120 to acquire resident identification information linked to the user identification information of the user of the terminal device 10 (step S101). The determination unit 132 refers to the resident information database of the city OS of the local government corresponding to the specific region and determines whether or not there is resident identification information matching the resident identification information of the user acquired by the acquisition unit 131 (step S102). When the determination unit 132 determines that there is no resident identification information matching the resident identification information of the user (step S102; No), it determines that the user is not a resident of the specific region (step S103). When the determination unit 132 determines that the user is not a resident of the specific region, it ends the process.

On the other hand, if the determination unit 132 determines that there is resident identification information that matches the user's resident identification information (step S102; Yes), it determines that the user is a resident of a specific area (step S104). If the determination unit 132 determines that the user is a resident of a specific area, it determines whether or not the user has taken an action that leads to a reduction in environmental load based on behavioral information related to the user's behavioral history. For example, if the user travels using public transportation or a rental bicycle instead of traveling by car, the user has taken an action that reduces CO2 emissions, and therefore can be considered to have taken an action that leads to a reduction in environmental load. Therefore, the determination unit 132 determines whether or not the user has used public transportation or a rental bicycle related to a specific area (hereinafter also referred to as specific public transportation) as an example of an action that leads to a reduction in environmental load (step S105).

For example, the determination unit 132 determines whether the acquired behavioral information of the user includes usage information related to the usage history of a specific public transportation system. If the determination unit 132 determines that the behavioral information of the user does not include usage information related to the usage history of a specific public transportation system (step S105; No), it determines that the user has not taken an action that leads to a reduction in environmental load, and ends the process. On the other hand, if the determination unit 132 determines that the behavioral information of the user includes usage information related to the usage history of a specific public transportation system (step S105; Yes), it determines that the user has taken an action that leads to a reduction in environmental load.

When the determination unit 132 determines that the user has taken an action that leads to a reduction in environmental load, the processing unit 133 grants the user an incentive as a reward for taking an action that leads to a reduction in environmental load. For example, the processing unit 133 grants eco-activity points or a discount coupon as an example of an incentive (step S106). Here, eco-activity points are points issued by organizations (businesses, etc.) selected by the Ministry of the Environment, and are points granted as a reward for taking environmentally friendly actions.

In the embodiment described above, a case has been described in which the determination unit 132 determines whether or not a user has used a specific public transportation system as an example of an action that leads to a reduction in environmental load. Connected behavior is not limited to using specific forms of public transportation. For example, the determination unit 132 may determine whether the user has participated in an activity related to environmental conservation as an example of an action that leads to a reduction in environmental load. For example, the determination unit 132 determines whether participation information regarding a history of participation in activities related to environmental conservation is present in the user's behavior information. For example, the information processing device 100 provides regional points (an example of regional value) that can be used in a regional wallet service in a specific region to participants in activities related to environmental conservation in a specific region. For example, the acquisition unit 131 acquires acquisition information regarding the acquisition history of regional points as the user's behavior information. For example, the acquisition unit 131 associates user identification information of participants in activities related to environmental conservation in a specific area, the number of acquired regional points, and the date and time of acquisition of regional points as the user's acquired information. The information obtained is stored in the storage unit 120. Therefore, the determining unit 132 determines whether or not there is grant information regarding the grant history of regional points granted through participation in activities related to environmental conservation in a specific region, in the user's behavior information.

The determination unit 132 may also determine whether or not the user has used renewable energy as an example of an action that leads to a reduction in environmental load. The acquisition unit 131 associates usage information related to the renewable energy usage history acquired in advance from the renewable energy business operator with the user identification information and stores the information in the storage unit 120 as the user's behavior information. Then, the determination unit 132 determines whether or not usage information related to the renewable energy usage history is present in the user's behavior information.

The determination unit 132 may also determine whether or not the user has purchased a product that leads to a reduction in environmental load (hereinafter, also referred to as an eco-product), as an example of a behavior that leads to a reduction in environmental load. For example, the acquisition unit 131 stores in the memory unit 120 payment information related to the payment history previously acquired from the payment service provider as the user's behavior information in association with the user identification information. Then, the determination unit 132 determines whether or not the user's behavior information includes payment information related to the payment history when the product that leads to a reduction in environmental load was purchased. The determination unit 132 may also determine whether or not payment information related to the payment history of the product that leads to a reduction in environmental load exists by referring to the user's smart receipt information.

4. Modifications
The information processing device 100 according to the above-described embodiment may be implemented in various different forms other than the above embodiment. Therefore, other embodiments of the information processing device 100 will be described below. Note that the same parts as those in the embodiment will be denoted by the same reference numerals and descriptions thereof will be omitted.

4-1. First Modified Example
In the above embodiment, a case has been described in which the determination unit 132 determines whether or not the user has performed an action that leads to a reduction in environmental load, as an example of the specific action. In the first modified example, a case will be described in which the determination unit 132 determines whether or not the user has performed an action that leads to a contribution to a specific area, as an example of the specific action.

Specifically, the acquisition unit 131 acquires, as the user's behavior information, participation information regarding the user's participation history in regional revitalization events in a specific area. For example, the acquisition unit 131 acquires application information for participation registration made via a regional wallet service in a specific area, as the user's participation information. In addition, the acquisition unit 131 acquires, as user participation information, information on reception of participation at the time of the regional revitalization event held via the screen of the regional wallet service in the specific region displayed on the screen of the terminal device 10. You may do so. Further, the acquisition unit 131 may acquire purchase information of users at a store opening at a venue of a regional revitalization event, etc., as the user's participation information. Further, the acquisition unit 131 may acquire data (for example, participant data, etc.) provided by the organizer of the regional revitalization event as the user's participation information.

Further, the determining unit 132 determines whether the user has taken an action that leads to a regional contribution to a specific area, as an example of a specific action. For example, the determination unit 132 refers to the storage unit 120 and acquires the behavior information that the acquisition unit 131 acquired in advance. Subsequently, the determination unit 132 determines whether or not there is behavior information related to behavior history that leads to community contribution to a specific area in the acquired user behavior information. If the determination unit determines that there is no behavioral information related to behavior history that leads to local contribution to a specific area in the user's behavior information, the determination unit determines whether the user has taken an action that will lead to local contribution to the specific area. It is determined that the On the other hand, if the determination unit determines that the user's behavior information includes behavior information related to behavior history that leads to local contribution to a specific area, the determination unit determines that the user does not perform any behavior that leads to local contribution to the specific area. It is determined that it has occurred.

Furthermore, when the determination unit 132 determines that the user has taken an action that leads to a contribution to a specific region, the processing unit 133 grants the user an incentive for the specific action. For example, when the determination unit 132 determines that the user has taken an action that leads to a contribution to a specific region, the processing unit 133 grants the user a regional value that can be used in the specific region.

Fig. 4 is a flowchart showing the processing procedure by the information processing device according to the first modified example. In the example shown in Fig. 4, when a user who is a resident of a specific region uses a local wallet service in the specific region, the information processing device 100 determines whether the user has previously participated in an event that will lead to the revitalization of the specific region. This section describes a case in which, when the information processing device 100 determines that the user has previously participated in an event that will lead to the revitalization of the specific region, the information processing device 100 grants the user points (hereinafter also referred to as local points) that can be used in the specific region.

In FIG. 4, when the acquisition unit 131 receives a request for delivery of information related to the regional wallet service from the terminal device 10, the acquisition unit 131 refers to the ID management information in the storage unit 120 and acquires resident identification information linked to the user identification information of the user of the terminal device 10 (step S201). The determination unit 132 refers to the resident information database of the city OS of the local government corresponding to the specific region and determines whether or not there is resident identification information matching the resident identification information of the user acquired by the acquisition unit 131 (step S202). When the determination unit 132 determines that there is no resident identification information matching the resident identification information of the user (step S202; No), it determines that the user is not a resident of the specific region (step S203). When the determination unit 132 determines that the user is not a resident of the specific region, it ends the process.

On the other hand, if the determination unit 132 determines that there is resident identification information that matches the user's resident identification information (step S202; Yes), it determines that the user is a resident of the specific region (step S204). If the determination unit 132 determines that the user is a resident of the specific region, it determines whether or not the user has taken an action that leads to a contribution to the specific region based on the behavioral information related to the user's behavioral history. For example, if the user participates in an event that leads to the revitalization of the specific region, it can be considered that the user has taken an action that leads to a contribution to the specific region. Here, an event that leads to the revitalization of the specific region may be, for example, a festival in the specific region, or an event hosted by the specific region, such as a lecture, seminar, exchange meeting, experience session, or tournament related to the specific region held in the specific region. Therefore, the determination unit 132 determines whether or not the user has participated in an event that leads to the revitalization of the specific region, as an example of an action that leads to a contribution to the specific region (step S205).

For example, the determination unit 132 determines whether the acquired user behavior information includes participation information related to the participation history of an event that leads to the revitalization of a specific region. For example, the determination unit 132 determines whether the user behavior information includes application information for participation registration made via a local wallet service in a specific region as the user's participation information. The determination unit 132 may also determine whether the user behavior information includes reception information for the participation reception at the time of the local revitalization event made via the screen of the local wallet service in a specific region displayed on the screen of the terminal device 10 as the user's participation information. The determination unit 132 may also determine whether the user behavior information includes purchase information of the user at a stall or the like at the venue of the local revitalization event as the user's participation information. The determination unit 132 may also determine whether the user behavior information includes data (e.g., participant data, etc.) provided by the organizer of the local revitalization event as the user's participation information.

If the determination unit 132 determines that the user's behavioral information does not contain participation information regarding a participation history in an event that leads to the revitalization of a specific region (step S205; No), it determines that the user has not taken an action that leads to a contribution to the specific region, and ends the process. On the other hand, if the determination unit 132 determines that the user's behavioral information contains participation information regarding a participation history in an event that leads to the revitalization of a specific region (step S205; Yes), it determines that the user has taken an action that leads to a contribution to the specific region.

When the determination unit 132 determines that the user has taken an action that contributes to a specific region, the processing unit 133 grants the user a regional value that can be used in the specific region. For example, the processing unit 133 grants regional points as an example of regional value (step S206).

In the first modified example described above, the determination unit 132 determines whether or not the user has participated in an event that leads to the revitalization of a specific region as an example of an action that leads to a contribution to the specific region. However, the action that leads to a contribution to the specific region is not limited to participation in an event that leads to the revitalization of the specific region. For example, the determination unit 132 may determine whether or not the user has purchased a local product in a specific region as an example of an action that leads to a contribution to the specific region. Here, the local product in a specific region may be, for example, a specialty product produced in a specific region. For example, the local product in a specific region may be agricultural products, marine products, crafts, textiles, etc. produced or harvested in a specific region. For example, the acquisition unit 131 stores, in the storage unit 120, payment information related to the payment history acquired in advance from the payment business operator as the user's behavior information in association with the user identification information. Then, the determination unit 132 determines whether or not payment information related to the payment history when purchasing a local product in a specific region is present in the user's behavior information. The determination unit 132 may also refer to the user's smart receipt information to determine whether or not payment information exists regarding the payment history of local products in a specific region.

The determination unit 132 may also determine whether or not a user has made a payment with a local value that can be used in a specific area, as an example of an action that leads to a contribution to a specific area. For example, the acquisition unit 131 stores, in the storage unit 120, payment information related to a payment history using a local value as user behavior information in association with user identification information. Then, the determination unit 132 determines whether or not payment information related to a payment history using a local value is present in the user behavior information. The determination unit 132 may also determine whether or not payment information related to a payment history using a local value is present by referring to the user's smart receipt information.

[4-2. Second modification]
In the embodiment described above, a case has been described in which the determination unit 132 determines whether or not the user has taken an action that leads to a reduction in environmental load, as an example of a specific action. Furthermore, in the first modification, a case has been described in which the determination unit 132 determines, as an example of a specific action, whether or not the user has taken an action that leads to a regional contribution to a specific area. In the second modification, the determination unit 132 determines, as an example of a specific action, whether the user has taken an action that leads to a reduction in environmental load and also leads to a regional contribution to a specific area. The case of determining is explained below.

FIG. 5 is a flowchart showing a processing procedure by an information processing device according to a second modified example. In the example shown in FIG. 5, when a user who is a resident of a specific area uses a local wallet service in a specific area, the information processing device 100 determines whether the user has participated in an activity related to environmental conservation in the past or whether the user has used renewable energy in the past. When the information processing device 100 determines that the user has participated in an activity related to environmental conservation in the past or has used renewable energy in the past, the information processing device 100 further determines whether a local value was selected when purchasing an eco-product. When the information processing device 100 determines that a local value was selected when purchasing an eco-product, the information processing device 100 will explain a case in which the information processing device 100 grants the user a discount coupon for an eco-product (hereinafter also referred to as an eco-product coupon) that can be used when purchasing an eco-product.

In FIG. 5, when the acquisition unit 131 receives a request for delivery of information related to the regional wallet service from the terminal device 10, the acquisition unit 131 refers to the ID management information in the storage unit 120 and acquires resident identification information linked to the user identification information of the user of the terminal device 10 (step S301). The determination unit 132 refers to the resident information database of the city OS of the local government corresponding to the specific region and determines whether or not there is resident identification information matching the resident identification information of the user acquired by the acquisition unit 131 (step S302). If the determination unit 132 determines that there is no resident identification information matching the resident identification information of the user (step S302; No), it determines that the user is not a resident of the specific region (step S303). If the determination unit 132 determines that the user is not a resident of the specific region, it ends the process.

On the other hand, if the determination unit 132 determines that there is resident identification information that matches the user's resident identification information (step S302; Yes), it determines that the user is a resident of a specific area (step S304). If the determination unit 132 determines that the user is a resident of a specific area, it determines whether the user has taken an action that leads to a reduction in environmental load based on behavioral information related to the user's behavioral history. For example, the determination unit 132 determines whether the user has participated in an activity related to environmental conservation or whether the user has used renewable energy, as an example of an action that leads to a reduction in environmental load. For example, the determination unit 132 determines whether the user's behavioral information includes participation information related to a participation history in activities related to environmental conservation, or whether usage information related to a usage history of renewable energy is present (step S305).

If the determination unit 132 determines that there is no participation information regarding the history of participation in activities related to environmental conservation and usage information regarding the usage history of renewable energy in the user's behavior information (step S305; No ), it is determined that the user has not taken any action that would lead to a reduction in environmental impact, and the process ends. On the other hand, if the determination unit 132 determines that there is participation information regarding the history of participation in activities related to environmental conservation or usage information regarding the usage history of renewable energy in the user's behavior information (step S305; Yes), it is determined that the user has taken an action that leads to a reduction in environmental load.

Next, when the determination unit 132 determines that the user has taken an action that leads to a reduction in environmental load, the determination unit 132 determines whether or not the user has taken an action that leads to a reduction in environmental load and that leads to a contribution to a specific region. For example, the determination unit 132 determines whether or not the user selected a local value when purchasing an eco-friendly product, as an example of an action that leads to a reduction in environmental load and that leads to a contribution to a specific region (step S306). For example, the determination unit 132 determines whether or not payment information related to a payment history for an eco-friendly product and a payment history using a local value exists in the user's behavior information. For example, the determination unit 132 may refer to the user's smart receipt information to determine whether or not payment information related to a payment history for an eco-friendly product and a payment history using a local value exists.

If the determination unit 132 determines that the user's behavioral information does not contain payment information related to a payment history for eco-friendly products and a payment history using local values (step S306; No), it determines that the user has not taken an action that leads to a reduction in environmental load and that leads to a contribution to a specific region, and ends the process. On the other hand, if the determination unit 132 determines that the user's behavioral information contains payment information related to a payment history for eco-friendly products and a payment history using local values (step S306; Yes), it determines that the user has taken an action that leads to a reduction in environmental load and that leads to a contribution to a specific region.

If the determination unit 132 determines that the user has taken an action that leads to a reduction in environmental load and also contributes to a specific area, the processing unit 133 provides a notification to the user. Give eco product coupons. For example, the processing unit 133 automatically applies an eco-product coupon when the user purchases an eco-product based on regional value (step S307).

In the second modified example described above, the determination unit 132 determines that when a user purchases an eco-friendly product as an example of an action that leads to a reduction in environmental load and also leads to a regional contribution to a specific area. We have explained how to determine whether or not a local value has been selected for a specific area, but actions that lead to a reduction in environmental impact and contribute to the local community in a specific area are considered to be the case when a user purchases an eco-friendly product. It is not limited to the behavior of choosing regional values when doing so. For example, the determination unit 132 includes usage information regarding the usage history of a specific public transportation system, participation information regarding the participation history in activities related to environmental conservation, or usage information regarding the usage history of renewable energy, in the user's behavior information. At least one of the usage information exists, and participation information regarding participation history in events that lead to the revitalization of a specific area, payment information regarding payment history when purchasing local products in a specific area, or If it is determined that at least one of the payment information regarding the payment history based on regional value exists, the user will take an action that will lead to a reduction in environmental impact and will also lead to a regional contribution to a specific region. It may be determined that

5. Effects
As described above, the information processing device 100 according to the embodiment includes the determination unit 132 and the processing unit 133. The determination unit 132 determines whether or not the user is a resident of a specific region based on user identification information identifying a user who uses a local wallet service equipped with a payment function using a local value available in a specific region, and resident identification information identifying a resident of the specific region and linked to the user identification information, and when it is determined that the user is a resident of the specific region, determines whether or not the user has performed a specific behavior based on behavior information related to the user's behavior history. When it is determined by the determination unit 132 that the user has performed a specific behavior, the processing unit 133 grants the user an incentive for the specific behavior.

In this way, the information processing device 100 determines whether a user who uses a regional wallet service is a resident of a specific region and has taken a specific action, and then grants an incentive for the specific action to a user who is a resident of a specific region and has taken a specific action. In this way, the information processing device 100 can encourage users who use the regional wallet service to take a specific action again by granting an incentive for the specific action to users who have taken a specific action. Therefore, the information processing device 100 can encourage users who use the regional wallet service to take a specific action.

The specific behavior also includes behavior that leads to contribution to a specific region. When the determination unit 132 determines that the user has taken an action that leads to contribution to a specific region, the processing unit 133 grants the user a regional value that can be used in the specific region.

This allows the information processing device 100 to encourage users of the local wallet service to take actions that contribute to a specific local area.

Furthermore, actions that lead to local contribution to a specific area include participation in events that lead to the revitalization of a specific area.

Thereby, the information processing device 100 can urge users who use the regional wallet service to participate in events that lead to the revitalization of a specific region.

Furthermore, actions that lead to local contribution to a specific area include purchasing local products in a specific area.

This allows the information processing device 100 to encourage users of the regional wallet service to purchase local products from a specific region.

In addition, actions that lead to local contribution to a specific area include payments using local values that can be used in a specific area.

This allows the information processing device 100 to encourage users of the regional wallet service to make payments using regional value that can be used in a specific region.

The specific behavior also includes behavior that leads to a reduction in environmental load. When the determination unit 132 determines that the user has taken an action that leads to a reduction in environmental load, the processing unit 133 provides the user with an incentive as a reward for taking an action that leads to a reduction in environmental load.

This allows the information processing device 100 to encourage users of the regional wallet service to take actions that will lead to reducing the environmental impact.

Additionally, actions that reduce environmental impact include using public transport or renting bicycles in specific areas.

Thereby, the information processing device 100 can urge users who use the regional wallet service to use public transportation or rental bicycles related to a specific region.

In addition, actions that lead to reducing environmental impact include participating in activities related to environmental conservation.

Thereby, the information processing device 100 can urge users who use the local wallet service to participate in activities related to environmental conservation.

In addition, actions that lead to a reduction in environmental impact include the use of renewable energy.

This allows the information processing device 100 to encourage users of the regional wallet service to use renewable energy.

Additionally, actions that lead to reduced environmental impact include purchasing products that lead to reduced environmental impact.

This allows the information processing device 100 to encourage users of the local wallet service to purchase products that help reduce the environmental impact.

6. Hardware Configuration
The information processing device 100 according to the embodiment described above is realized by a computer 1000 having a configuration as shown in Fig. 6. Fig. 6 is a hardware configuration diagram showing an example of a computer that realizes the functions of the information processing device 100. The computer 1000 includes a CPU 1100, a RAM 1200, a ROM 1300, a HDD 1400, a communication interface (I/F) 1500, an input/output interface (I/F) 1600, and a media interface (I/F) 1700.

The CPU 1100 operates based on a program stored in the ROM 1300 or the HDD 1400, and controls each component. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 is started, and programs that depend on the hardware of the computer 1000, etc.

The HDD 1400 stores programs executed by the CPU 1100, data used by the programs, and the like. Communication interface 1500 receives data from other devices via a predetermined communication network and sends it to CPU 1100, and transmits data generated by CPU 1100 to other devices via a predetermined communication network.

The CPU 1100 controls output devices such as a display and a printer, and input devices such as a keyboard and a mouse, via the input/output interface 1600. The CPU 1100 acquires data from the input devices via the input/output interface 1600. The CPU 1100 also outputs generated data to the output devices via the input/output interface 1600.

Media interface 1700 reads programs or data stored in recording medium 1800 and provides them to CPU 1100 via RAM 1200. CPU 1100 loads this program from recording medium 1800 onto RAM 1200 via media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or a PD (Phase change rewritable disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. etc.

For example, when the computer 1000 functions as the information processing device 100, the CPU 1100 of the computer 1000 realizes the functions of the control unit 130 by executing a program loaded onto the RAM 1200. The CPU 1100 of the computer 1000 reads these programs from the recording medium 1800 and executes them, but as another example, these programs may be acquired from another device via a predetermined communication network.

Although several embodiments of the present application have been described in detail above with reference to the drawings, these are merely examples, and the present invention can be embodied in other forms that incorporate various modifications and improvements based on the knowledge of those skilled in the art, including the forms described in the disclosure section of the invention.

[7. others〕
Further, among the processes described in the above embodiments and modified examples, all or part of the processes described as being performed automatically can be performed manually, or are described as being performed manually. All or part of this processing can also be performed automatically using known methods. In addition, the processing procedures, specific names, and information including various data and parameters shown in the above documents and drawings may be changed arbitrarily, unless otherwise specified. For example, the various information shown in each figure is not limited to the illustrated information.

Furthermore, each component of each device shown in the drawings is functionally conceptual, and does not necessarily need to be physically configured as shown in the drawings. In other words, the specific form of distributing and integrating each device is not limited to what is shown in the diagram, and all or part of the devices can be functionally or physically distributed or integrated in arbitrary units depending on various loads and usage conditions. Can be integrated and configured.

Furthermore, the above-described embodiments and modifications can be combined as appropriate within a range that does not conflict with the processing contents.

1 Information processing system 10 Terminal device 100 Information processing device 110 Communication unit 120 Storage unit 130 Control unit 131 Acquisition unit 132 Determination unit 133 Processing unit

Claims (7)

a determination unit which determines whether or not the user is a resident of the specific region based on user identification information that identifies a user who uses a local wallet service equipped with a payment function using a local value that can be used in a specific region, and resident identification information that identifies a resident of the specific region, and which determines whether or not the user is a resident of the specific region based on the resident identification information linked to the user identification information, and if it is determined that the user is a resident of the specific region, determines whether or not the user has performed a specific behavior based on behavior information related to the behavior history of the user;
a processing unit that, when the determination unit determines that the user has taken the specific behavior, grants the user an incentive for the specific behavior; and
An information processing device comprising: The specific action includes an action that leads to local contribution to the specific area,
The processing unit includes:
If the determination unit determines that the user has taken an action that leads to a local contribution to the specific area, providing the user with regional value that can be used in the specific area;
The information processing device according to claim 1. Actions that lead to local contribution to the specific area include participating in events that lead to the revitalization of the specific area, purchasing local products in the specific area, or relying on local values available in the specific area. including payment,
The information processing device according to claim 2. The specific behavior includes behavior that leads to a reduction in environmental impact,
The processing unit includes:
When the determination unit determines that the user has taken an action that leads to a reduction in the environmental load, an incentive is given to the user as a reward for taking the action that leads to a reduction in the environmental load.
The information processing device according to claim 1 . The actions that lead to the reduction of the environmental load include the use of public transportation or sharing services related to the specific area, participation in activities related to environmental conservation, use of renewable energy, or products that lead to the reduction of the environmental load. including the purchase of
The information processing device according to claim 4. An information processing method performed by a computer, the method comprising:
User identification information that identifies a user who uses a regional wallet service equipped with a regional value payment function that can be used in a specific region, and resident identification information that identifies a resident of the specific region, It is determined whether the user is a resident of the specific area based on the user identification information and linked resident identification information, and it is determined that the user is a resident of the specific area. a determination step of determining whether or not the user has taken a specific action based on action information regarding the action history of the user;
If it is determined in the determination step that the user has taken the specific action, a processing step of providing the user with an incentive regarding the specific action;
Information processing methods including a determination step of determining whether or not the user is a resident of the specific region based on user identification information identifying a user who uses a local wallet service having a payment function using a local value available in a specific region and resident identification information identifying a resident of the specific region, the resident identification information being linked to the user identification information, and, if the user is determined to be a resident of the specific region, determining whether or not the user has taken a specific action based on behavioral information regarding the user's behavioral history;
a processing step of providing the user with an incentive for the specific behavior when the determination step determines that the user has performed the specific behavior;
An information processing program that causes a computer to execute the above.

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