KR102582569B1 - Camping car management service provision system - Google Patents

Abstract

A camping car management service provision system is provided. The camping car management service provision system includes a customer terminal interlocking unit that receives the customer's camping car management service application information from the customer terminal, an affiliated store terminal interconnection unit that receives information about the affiliated store from the affiliated store terminal, a customer terminal interconnection section, and an affiliated store terminal interconnection section. It is connected to each other and includes a management service department that analyzes the customer's camping car management service application information and delivers information about the customer and suitable affiliated stores to the customer.

Description

Camping car management service provision system {Camping car management service provision system}

The present invention relates to a camping car management service provision system, and to a camping car management service provision system that can efficiently handle management such as water replenishment, sewage treatment, and toilet treatment of camping cars.

Recently, with the implementation of the five-day workweek system and the increasing importance of utilizing leisure time, the number of domestic travelers has increased. In particular, camping culture is spreading as leisure activities are rapidly increasing.

As leisure activities increase, the demand for camping cars that can function as both a means of transportation and lodging is increasing.

As the first prior art related to camping cars, Korean Patent No. 10-1168081 (Camping car consignment management service system and method) is disclosed, and the first prior art is a camping car consignment owner terminal, a general public terminal, and vehicle status information. It consists of a manager server that displays, and receives camping car rental data input through a public terminal to rent a camping car.

Here, the manager server receives vehicle status information of the entrusted vehicle, but the vehicle status information is limited to the mileage of the camping car and images of the exterior and interior, making it difficult to accurately recognize the vehicle status.

In addition, as a second prior art related to camping cars, Korean Patent No. 10-1332414 (Safety Management System for Camping) is disclosed, and the second prior art detects the air state, and the detected air state data and set data It includes a main terminal that generates a warning signal based on the warning signal, transmits a request signal through wireless communication, and receives a response signal according to the request signal, and a sub-terminal that transmits a response signal to the main terminal in response to the request signal from the main terminal. , Check for loss of camping equipment and monitor sleeping conditions to ensure you can enjoy camping safely.

As such, camping car management systems are limited to management that promotes the safety of campers, and there is a problem in that they do not provide an effective management system for replenishment of water required for camping cars, treatment of sewage generated from camping cars, and toilet treatment.

The purpose of the present invention is to provide a camping car management service provision system that can match customers with suitable franchise stores for replenishment of water required for camping cars, treatment of sewage generated from camping cars, and treatment of toilets.

The problems of the present invention are not limited to the problems mentioned above, and other technical problems not mentioned will be clearly understood by those skilled in the art from the description below.

The camping car management service provision system according to an embodiment to solve the above problem includes a customer terminal interconnection unit that receives the customer's camping car management service application information from the customer terminal, and an affiliated store terminal that receives information about the affiliated store from the affiliated store terminal. It is connected to the customer terminal interconnection unit and the affiliated store terminal interconnection unit, respectively, and includes a management service unit that analyzes the customer's camping car management service application information and delivers information about an affiliated store suitable for the customer to the customer.

The management service unit may receive information about the customer's travel route from the customer terminal interconnection unit, and the management service unit may receive information about the service business hours of the franchise store, the number of customers currently stopping at the franchise store, and the camping car from the franchise terminal interconnection unit. It can be configured to receive information about management service waiting time.

The management service unit further includes a location analysis unit, and the location analysis unit may be configured to provide information on the location of an affiliated store adjacent to the customer's travel route.

The management service unit may further include a schedule analysis unit, and the schedule analysis unit may be configured to provide information on a waiting time for a camping car management service at an affiliated store adjacent to the route.

The location analysis unit may be configured to transmit information about the customer's location to the affiliated store.

The management service unit further includes a service analysis unit, and the service analysis unit may be configured to analyze a camping car management service request, a completed camping car management service, the time required to complete the camping car management service, and the status of use of affiliated store auxiliary facilities.

The management service unit further includes an evaluation analysis unit, and the evaluation analysis unit may be configured to analyze customer evaluations of service satisfaction, friendliness, professionalism, punctuality, and satisfaction with auxiliary facilities.

The management service unit may further include an additional service unit, and the additional service unit may include a camping car information providing unit configured to provide purchase information for the camping car, maintenance information for the camping car, and rental information for the camping car.

The additional service unit further includes a travel information provision unit, and the travel information provision unit may be configured to provide information on outdoor areas, lodging information, travel course information, camping site information, and user reviews.

The additional service unit further includes a beginner guide information provision unit, and the beginner guide information provision unit is configured to provide information on things to keep in mind when operating a camping car, etiquette when using a camping site, information on maintenance of the camping car, and information on items to be provided in the camping car. It can be.

The additional service unit further includes a promotion unit, and the promotion unit transmits a discount coupon for the camping car management service to the customer's terminal when the customer's service use period is imminent, and when the customer's service use period has expired, the promotion unit transmits a discount coupon for the camping car management service to the customer's terminal. It can be configured to provide free coupons for camping car management services to the customer's terminal.

The additional service unit may further include a point provision unit, and the point provision unit may be configured to provide points to customers who use the camping car management service.

The customer may be configured to directly post information to each of the travel information provider and the beginner guide provider in the camping car information provider and receive points.

The point provision unit may further include a post inspection unit that determines whether information directly entered by the customer is duplicated.

The additional service unit further includes a sewage treatment tank providing unit for treating sewage, the sewage treatment tank includes a weight detection sensor for detecting weight, and when the sewage treatment tank providing unit detects a critical weight at which sewage must be discharged, It may be configured to transmit an information message about sewage discharge and sewage treatment costs to the customer terminal.

According to the camping car management service provision system according to one embodiment, a customer who is a camping car user is suggested a suitable affiliated store and can visit the affiliated store to receive necessary management services. Furthermore, you can easily receive useful camping-related information.

Effects according to the embodiments are not limited to the contents exemplified above, and further various effects are included in the present specification.

1 is a diagram schematically showing a camping car management service provision system according to an embodiment.
Figure 2 is a diagram schematically showing a camping car management service platform according to an embodiment.
Figure 3 is a diagram schematically showing a customer terminal linkage part of a camping car management service platform according to an embodiment.
Figure 4 is a diagram schematically showing the affiliated store terminal linkage part of the camping car management service platform according to an embodiment.
Figure 5 is a diagram schematically showing the management service unit of a camping car management service platform according to an embodiment.
Figure 6 is a diagram schematically showing the additional service unit of the management service unit according to an embodiment.

The advantages and features of the present invention and methods for achieving them will become clear by referring to the embodiments described in detail below along with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below and will be implemented in various different forms. The present embodiments only serve to ensure that the disclosure of the present invention is complete and that common knowledge in the technical field to which the present invention pertains is not limited. It is provided to fully inform those who have the scope of the invention, and the present invention is only defined by the scope of the claims.

All flow diagrams, state transition diagrams, pseudo-code, etc., can be substantially represented on a computer-readable medium and should be understood as representing various processes performed by a computer or processor, whether or not the computer or processor is explicitly shown.

The functions of the various elements shown in the figures, which include functional blocks represented by processors or similar concepts, may be provided by the use of dedicated hardware as well as hardware capable of executing software in conjunction with appropriate software. When provided by a processor, the functionality may be provided by a single dedicated processor, a single shared processor, or multiple separate processors, some of which may be shared. Like reference numerals refer to like elements throughout the specification.

Hereinafter, specific embodiments will be described with reference to the attached drawings.

Figure 1 is a diagram schematically showing a camping car management service provision system according to an embodiment, Figure 2 is a diagram schematically showing a camping car management service platform according to an embodiment, and Figure 3 is a camping car management service according to an embodiment. Figure 4 is a diagram schematically showing the customer terminal linking part of the platform, Figure 4 is a diagram schematically showing the affiliated store terminal linking part of the camping car management service platform according to an embodiment, and Figure 5 is a management service of the camping car management service platform according to an embodiment. This is a diagram schematically showing the additional service unit of the management service unit according to an embodiment.

Referring to FIG. 1, the camping car management service provision system 10 may include a customer 100, an affiliated store 300, and a camping car management service platform 400.

Customer 100 may include a plurality of customers (100-1, 100-2,...100-M). Multiple customers (100-1, 100-2,..100-M) can be in various forms, such as individuals or corporations who own a camping car or use a camping car as individual customers.

The affiliated store 300 may include a plurality of affiliated stores (300-1,300-2,...300-N). Multiple franchises (300-1,300-2,..300-N) can take various forms, such as individuals or corporations that wish to individually provide fresh water replenishment, sewage treatment, and toilet treatment services.

Here, the customer 100 can be connected to the camping car management service platform 400 through the customer terminal, and the affiliated store 300 can be connected to the camping car management service platform 400 through the affiliated store terminal.

In some embodiments, the customer terminal may be connected to each of the affiliated store terminal and the camping car management service platform 400 through a network. The affiliated store terminal may be connected to each of the customer terminal and the camping car management service platform 400 through a network.

The camping car management service platform 400 can be connected to each customer terminal and affiliated store terminal through a network.

In some embodiments, a network refers to a connection structure that allows information exchange between nodes, such as a plurality of terminals and servers. Examples of such networks include RF, 3rd Generation Partnership Project (3GPP) network, and LTE ( Long Term Evolution) network, 5GPP (5th Generation Partnership Project) network, WIMAX (World Interoperability for Microwave Access) network, Internet, LAN (Local Area Network), Wireless LAN (Wireless Local Area Network), WAN (Wide Area) Network), PAN (Personal Area Network), Bluetooth network, NFC network, satellite broadcasting network, analog broadcasting network, DMB (Digital Multimedia Broadcasting) network, etc., but are not limited thereto.

Customer terminals and affiliated store terminals may be implemented as computers that can access remote servers or terminals through a network. Here, the computer may include, for example, a laptop, desktop, laptop, etc. equipped with a web browser. At this time, the customer terminal and the affiliated store terminal may be implemented as terminals that can connect to a remote server or terminal through a network. Customer terminals and affiliated store terminals are, for example, wireless communication devices that guarantee portability and mobility, including navigation, PCS (Personal Communication System), GSM (Global System for Mobile communications), PDC (Personal Digital Cellular), and PHS (Personal Communication System). Handyphone System), PDA (Personal Digital Assistant), IMT (International Mobile Telecommunication)-2000, CDMA (Code Division Multiple Access)-2000, W-CDMA (W-Code Division Multiple Access), Wibro (Wireless Broadband Internet) terminal, It may include all types of handheld wireless communication devices such as smartphones, smartpads, tablet PCs, etc.

The camping car management service platform 400 may be a server that provides a web page, app page, program, or application that matches customers and affiliated stores and provides information on location information and services provided by affiliated stores. Additionally, the camping car management service platform 400 may be a server that receives a camping car management service request from a customer terminal and transmits information about affiliated stores suitable for the customer's service request to the customer terminal. In addition, the camping car management service platform 400 receives input information from the customer terminal and analyzes information about the customer's camping car, information about the customer's camping location, and other information about the customer's camping through the input information. It could be a server. Additionally, the camping car management service platform 400 may be a server that analyzes service specialty areas, types of services that can be provided, service times that can be provided, and the number of specialized personnel through information entered by the affiliated store. Here, the camping car management service may include water replenishment, treatment of sewage generated from the camping car, disposal of toilet waste, and toilet cleaning management.

Referring to FIG. 2, the camping car management service platform 400 includes a customer terminal interconnection unit 410 that is linked to the customer terminal owned by the customer 100, and an affiliated store terminal linkage unit that is linked to the affiliated store terminal owned by the affiliated store 300. (450), it may include a management service unit 490 that matches and manages the customer terminal interconnection unit 410 and the affiliated store terminal interconnection unit 450. In addition, the camping car management service platform 400 further includes a server storage unit 430 that stores customer information and data on affiliated store information, and a server communication unit 470 that transmits matching information between customers and affiliated stores, service information, etc. can do.

Referring to Figure 3, the customer terminal linking unit 410 includes a first input unit 411, a first payment unit 413, a first database unit 415, a first information providing unit 416, and a first It may include a transmission unit 417.

The first input unit 411 may provide a web page where camping car management service application information can be input to the customer terminal. The first input unit 411 may transmit beauty service request information input through the customer terminal to the first payment unit 413, the first database unit 415, and the first transmission unit 417. Here, the information entered through the customer terminal includes information about camping car management service, information about camping car management service date, information about camping car management service time, information about camping car management service location, information about vehicles such as camping car/caravan, etc. It can contain a variety of information, including information about affiliated stores. Additionally, when the input of the camping car management service request information is completed, the first input unit 411 may transmit a message indicating that the camping car management service application has been completed to the customer terminal.

In some embodiments, the first input unit 411 may provide a member authentication service. The member authentication service collects the customer's ID and password and uses them as login information. In some embodiments, the input unit 411 may use SNS information as login information in conjunction with SNS such as Facebook or Twitter. In some embodiments, information about a vehicle such as a camping car/caravan may be input in order to register as a member. Membership registration for such customers may be paid or free of charge.

The first payment unit 413 may calculate the service fee based on the camping car management service application information entered into the first input unit 411 and transmit a payment message to the customer terminal. The first payment unit 413 provides information on camping car management services, information on camping car management service dates, information on camping car management service times, information on camping car management service locations, information on vehicles such as camping cars/caravans, and information on franchisees. The service fee can be calculated by comprehensively considering information about the service. When the service fee is paid, the first payment unit 413 may transmit a payment completion message to the customer terminal. In some embodiments, the service fee provided to customer 100 may be free.

In some embodiments, the first payment unit 413 may be linked with an affiliated store terminal to receive payment information. For example, the customer 100 may visit the affiliated store 300 to receive camping car management services and make payment directly to the affiliated store 300. In this case, the first payment unit 413 may be used to provide camping car management services to the affiliated store 300. You can receive payment information.

The first database unit 415 can store, control, and manage camping car management service application information and payment information, customer ID and password, customer vehicle information, etc. input into the first input unit 411. Additionally, the first database unit 415 may modify and store stored information when modified information is input through a customer terminal. Additionally, the customer 100 can access the first database unit 415 through the customer terminal and check his/her camping car management service application information, payment information, vehicle information, ID and password, etc.

In some embodiments, the first database unit 415 may accumulate and store camping car management service application information of the customer 100.

In some embodiments, the first database unit 415 may include a first storage unit. The first storage unit includes RAM (Random Access Memory), flash memory, ROM (Read Only Memory), EPROM (Erasable Programmable ROM), EEPROM (Electronically Erasable and Programmable ROM), registers, hard disks, removable disks, memory cards, etc. It can be implemented as a built-in storage device as well as a removable storage device such as a USB memory.

In some embodiments, the first storage unit may be comprised of a blockchain network. As is known, a blockchain network is a distributed data storage technology that stores data in blocks, connects them in the form of a chain, and copies and stores them on numerous computers simultaneously. It is also called a public transaction ledger. Rather than storing transaction records on a centralized server, transaction details are sent to all users participating in the transaction. This has the advantage of preventing data forgery or alteration by sharing and collating information with all transaction participants for each transaction.

The first storage unit obtains information about the customer from the first input unit 411 and the first payment unit 413, and can store the obtained information in a blockchain manner through a blockchain network. In addition, when an update event occurs for information stored in the blockchain method, the blockchain update can be stored on the blockchain network to match the update event.

When the first storage unit is comprised of a blockchain network, the first storage unit can perform a blockchain storage process, a blockchain update process, and an information utilization process. However, this is only an example and is not limited thereto.

The blockchain storage process is a process in which the first storage unit stores the acquired information in a blockchain manner through a blockchain network. For example, when the first storage unit generates a blockchain confirmation, which is a request signal to record the information obtained from the first input unit 411 and the first payment unit 413 in the blockchain network, the blockchain node In accordance with the chain confirmation request, blockchain transactions are propagated to adjacent nodes to ensure blockchain storage. Here, the information obtained from the first input unit 411 and the first payment unit 413 may include camping car management service application information and payment information, information about the user ID and password, login information, etc. . However, it is not limited to this, and only some of the above-mentioned information may be stored in a blockchain method.

The blockchain update process is a process in which when an update event occurs for information stored in the blockchain method, the blockchain update is stored on the blockchain network to match the update event. For this purpose, the blockchain update process is a blockchain update confirmation request process that requests the blockchain node to confirm the blockchain update for the information updated by the update event when an update event for information stored in the blockchain method occurs. , When a blockchain update confirmation is requested, the blockchain node completes the blockchain update confirmation by disseminating the blockchain transaction based on the blockchain update confirmation to adjacent nodes, and provides a blockchain update that notifies the completion of the blockchain update confirmation. There will be a notification process for confirmation completion. In some embodiments, the first storage unit may further include a blockchain management unit that instructs updater request, updater confirmation, and completion of updater confirmation.

The first information providing unit 416 may calculate information useful to the customer based on the customer information entered into the first database unit 415. For example, information about customer service patterns can be calculated by analyzing the type of camping car management service, date, time, cost, visited affiliated stores, etc.

The first transmission unit 417 may transmit the information provided from the first database unit 415 and the first information provision unit 416 to the management service unit 490.

Referring to FIG. 4, in some embodiments, the affiliated store terminal linking unit 450 includes a second input unit 451, a second payment unit 453, a second database unit 455, and a second information provider unit 456. ), and may include a second transmission unit 457.

The second input unit 451 can provide a web page on which information about the affiliated store can be input to the affiliated store terminal. The second input unit 451 provides service specialty areas, types of services that can be provided, service times that can be provided, number of specialized personnel, auxiliary facilities, affiliated store locations, service costs, promotions, and real-time service waiting times through the affiliated store terminal. , information on the types of services that can be provided in real time can be input, and the inputted information can be transmitted to the second payment unit 453, the second database unit 455, and the second transmission unit 457.

In some embodiments, the second input unit 451 may provide a member authentication service. The member authentication service collects the merchant's ID and password and uses them as login information. Membership registration for such affiliated stores 300 may be paid or free of charge.

The second payment unit 453 records the service specialties of affiliated stores, types of services that can be provided, service time zones that can be provided, number of specialized personnel, auxiliary facilities, location of affiliated stores, service cost, etc. to the second input unit (451). The service fee can be calculated based on information about promotions, etc., and the calculated fee can be transmitted to the affiliated store terminal. If the affiliated store 300 approves the calculated fee, the second payment unit 453 may transmit a fee approval message to the affiliated store terminal. In some embodiments, the second payment unit 453 may automatically pay the approved fee from the service cost when paying for the affiliated store's service to the customer and transmit the corresponding details to the affiliated store.

In some embodiments, the second payment unit 453 may be linked with an affiliated store terminal to receive payment information. For example, the customer 100 may visit the affiliated store 300 to receive camping car management services and make payment directly to the affiliated store 300. In this case, the first payment unit 413 may be used to provide camping car management services to the affiliated store 300. You can receive payment information. The second payment unit 453 can settle the fee by setting a period based on the customer's payment history. Additionally, the second payment unit 453 may charge a set fee to the affiliated store 300 for each period, regardless of the affiliated store's payment information.

The second database unit 455 can store, control, and manage information about the affiliated store and calculated fee information entered into the second input unit 451, payment information of the affiliated store, ID and password of the affiliated store, etc. The affiliated store 300 can access the second database unit 455 through the affiliated store terminal and check its payment information, fee information, ID and password information, etc.

In some embodiments, the second database unit 455 may include a second storage unit. The second storage unit includes RAM (Random Access Memory), flash memory, ROM (Read Only Memory), EPROM (Erasable Programmable ROM), EEPROM (Electronically Erasable and Programmable ROM), registers, hard disks, removable disks, memory cards, etc. It can be implemented as a built-in storage device as well as a removable storage device such as a USB memory.

In some embodiments, the second storage unit may consist of a blockchain network. The process of configuring and updating the blockchain is the same as that of the first storage unit, so duplicate descriptions will be omitted.

The second information provider 456 can calculate useful information based on the information about the affiliated store input into the second database section 455, the calculated fee information, and the affiliated store's payment information. For example, competitiveness index data, etc. can be calculated by calculating comparison data with other affiliated stores.

The data calculated in this way can be transmitted to the affiliated store terminal through the second transmission unit 457.

Referring again to FIG. 2, the server storage unit 430 may receive and store information stored in each of the first database unit 415, the second database unit 455, and the management service unit 490. Additionally, the server storage unit 430 may store data about videos for each affiliated store, information about services provided by each affiliated store, information about the location of each affiliated store, promotional information, etc.

The server communication unit 470 can transmit data about images for each affiliated store, information about services provided by each affiliated store, information about the location of each affiliated store, and promotional information stored in the server storage portion 430 to the customer terminal. Additionally, the server communication unit 470 may receive updated data and transmit it to the server storage unit 430.

Referring to Figure 5, in some embodiments, the management service unit 490 includes a location analysis unit 491, a schedule analysis unit 493, a service analysis unit 495, an evaluation analysis unit 496, and an additional service unit 499. ) may include. The management service unit 490 is connected to the customer terminal interconnection unit 410 and the affiliated store terminal interconnection unit 450, respectively, analyzes the camping car management service application information of the customer 100, and connects the customer 100 to the appropriate affiliated store 300. ) information can be delivered to customers. In some embodiments, the management service unit 490 may receive information about the travel route of the customer 100 from the customer terminal interconnection unit 410, and may transmit information about the travel route to the location analysis unit 491 and schedule analysis. It can be delivered to each of the unit 493, service analysis unit 495, evaluation analysis unit 496, and additional service unit 499. In some embodiments, the management service unit 490 receives information from the affiliated store terminal interconnection unit 450 about the service business hours of the affiliated store 300, the number of customers 100 currently stopping at the affiliated store 300, and the camping car management service waiting time. Information can be transmitted, and this information can be transmitted to the location analysis unit 491, schedule analysis unit 493, service analysis unit 495, evaluation analysis unit 496, and additional service unit 499. .

The location analysis unit 491 may provide information about the locations of affiliated stores located adjacent to the customer's travel route. Additionally, the location analysis unit 491 can determine the location of the customer 100 in real time and provide the location of the affiliated store closest to the current customer's location.

In some embodiments, the location analysis unit 491 may transmit information about the location of the customer 100 to the affiliated store 300. Accordingly, the affiliated store 300 determines the distribution of customers 100 located near its affiliated store 300, the number of customers 100 passing through its affiliated store 300, and the customers visiting its affiliated store 300 ( 100) can be comprehensively identified. This location analysis unit 491 can be linked to the navigation of the customer terminal. When the navigation of the customer terminal and the location analysis unit 491 are linked, the location of the affiliated store, etc. can be displayed on the navigation of the customer terminal.

In some embodiments, the schedule analysis unit 493 may deliver to the customer terminal the affiliated stores that can provide services among affiliated stores located adjacent to the customer's travel route. For example, information about the waiting time for camping car management services at affiliated stores adjacent to the route can be provided to the customer terminal. Accordingly, the customer can easily determine whether he or she can immediately receive camping car management service from the affiliated store 300 that he or she wishes to use.

In some embodiments, the service analysis unit 495 provides information to affiliated stores of the camping car management service platform 400, such as requests for camping car management services provided by the affiliated stores 300, completed camping car management services, time required to complete camping car management services, and status of use of affiliated store auxiliary facilities. The proportion of overall services that can be provided by the pool can be analyzed. In addition, the service analysis unit 495 can analyze the customer 100's service request, completed service, time required to complete the service, status of use of auxiliary facilities, etc. Based on this analysis by the service analysis unit 495, the demand and supply ratio is analyzed in each service field, service cost, service date, service location, service use time, and auxiliary facility use in the camping car management service platform 400. It is possible to calculate useful data for operating the camping car management service platform 400. Here, auxiliary facilities may include restaurants, cafes, shower facilities, vehicle repair shops, vehicle product sales outlets, lodging facilities, etc. that can be provided to camping car users. Through this, it is possible to generate data on auxiliary facilities that are linked to camping car management services and contribute to increased sales.

In some embodiments, when the service provided by the affiliated store 300 is completed, the evaluation analysis unit 496 may collect and analyze the customer's evaluation of the service. Customer evaluation items can be comprised of various categories. For example, customers can be evaluated on various items such as service satisfaction, friendliness, professionalism, punctuality, and satisfaction with auxiliary facilities. In some embodiments, the affiliated store evaluation data of the evaluation and analysis unit 496 may be reflected in the affiliated store's fee calculation or the affiliated store membership fee, and the affiliated store's evaluation data may be provided to the customer.

As shown in FIG. 6, the additional service department 497 includes a camping car/caravan information provision department 497a, a travel information provision department 497b, a beginner guide provision department 497c, a promotion department 497d, and a points provision department 497e. and a product purchase department 497f.

The camping car/caravan information provision unit 497a can provide useful information such as purchase information for camping cars/caravans, etc., maintenance information for camping cars/caravans, etc., and rental information for camping cars/caravans, etc.

The travel information provision unit 497b may provide information related to travel, such as outdoor information, lodging information, travel course information, and camping site information, as well as user reviews thereof.

The beginner guide provision unit 497c may provide information for beginners in camping cars. We can provide information on things to keep in mind when operating a camping car, information on etiquette when using a camping site, information on maintenance of a camping car, and information on items that must be kept in the camping car.

The promotion department 497d may provide discount coupons, etc. to members on a regular basis. For example, when the customer's service usage pattern is received from the first information provider 416 and the customer's service usage time is imminent, a discount coupon for camping car management service, etc. can be transmitted to the customer's terminal. In addition, if the customer's service usage period has expired, a free coupon for camping car management service, etc. can be sent to the customer's terminal to attract the customer. However, it is not limited to this, and discount coupons and free coupons may be sent as coupons for auxiliary facilities provided by affiliated stores, such as restaurants.

The point provider 497e may grant points to customers who use the camping car management service provision system 10. For example, when an affiliated store uses management services such as water replenishment, sewage treatment, and toilet treatment, points corresponding to the amount paid may be provided. Additionally, points may be provided for recommending affiliated stores, reviews of visiting affiliated stores, posting information, etc. In particular, customers (100) can post useful information directly in the camping car/caravan information section (497a), travel information section (497b), and beginner guide section (497c), and accordingly, the customer (100) You can receive points. In some embodiments, the point providing unit 497e may further include a post inspection unit, and the post inspection unit may determine whether information posted by a customer is duplicated. In addition, the post inspection department can provide points differentially by analyzing the number of characters and attached photos of the information posted by the customer. For example, points can be awarded differentially, such as 100 points if the number of characters is 500 or less, 300 points if the number of characters is more than 500 and less than 1,000, 50 points if the number of characters is 3 or less, and 5 points if the number of characters is more than 3. For less than 150 points, points can be paid differentially, such as 150 points. These points can be transferred to other members.

The product purchase unit 497f can provide a shopping mall for goods needed for camping, and the above-described points can be used like cash at the product purchase unit 497f.

In some embodiments, the additional service unit 497 may further include a sewage treatment tank providing unit for treating sewage. The sewage treatment tank provision department can deliver sewage treatment tanks upon request from members.

The sewage treatment tank may include a weight sensor that detects the weight. The weight detection sensor is placed at the bottom of the sewage treatment tank and detects the amount of sewage flowing into the sewage treatment tank, and detects the critical weight at which sewage must be discharged. Once this is done, a message informing the customer about the discharge of sewage can be sent to the customer terminal. At this time, the sewage treatment tank provider may calculate the sewage treatment cost according to the amount of sewage and transmit a message informing about the sewage treatment cost as well.

Although embodiments of the present invention have been described above with reference to the attached drawings, those skilled in the art will understand that the present invention can be implemented in other specific forms without changing its technical idea or essential features. You will be able to understand it. Therefore, the embodiments described above should be understood in all respects as illustrative and not restrictive.

10: Camping car management service provision system
100: Customer
300: Affiliate store
400: Camping car management service platform

Claims (15)

A customer terminal linkage unit that receives the customer's camping car management service application information from the customer terminal;
An affiliated store terminal linkage unit that receives information about the affiliated store from the affiliated store terminal; and
It is connected to the customer terminal interconnection unit and the affiliated store terminal interconnection unit, respectively, and includes a management service unit that analyzes the customer's camping car management service application information and delivers information about an affiliated store suitable for the customer to the customer,
The management service unit may receive information about the customer's travel route from the customer terminal interconnection unit,
The management service unit is configured to receive information about the service business hours of the franchise store, the number of customers currently stopping at the franchise store, and the camping car management service waiting time from the franchise terminal interconnection unit,
The management service unit further includes a location analysis unit,
The location analysis unit is configured to provide information on the location of affiliated stores located adjacent to the customer's travel route,
The management service unit further includes a service analysis unit,
The service analysis unit is configured to analyze camping car management service requests, completed camping car management services, time required to complete camping car management services, and the status of use of affiliated store facilities,
The management service unit further includes an evaluation and analysis unit,
The evaluation analysis unit is configured to analyze customer evaluations of service satisfaction, friendliness, professionalism, punctuality, and satisfaction with auxiliary facilities,
The management service department further includes an additional service department,
The additional service department includes a camping car information provision department configured to provide purchase information about the camping car, maintenance information about the camping car, and rental information about the camping car,
The additional service department further includes a travel information provision department,
The travel information provision section is configured to provide information on outdoor areas, lodging information, travel course information, camping site information, and user reviews,
The additional service department further includes a beginner guide provision department,
The beginner's guide provision department is designed to provide information on things to keep in mind when driving a camping car, etiquette when using the camping site, information on maintenance of the camping car, and information on items to be provided in the camping car,
The additional service department further includes a promotion department,
The promotion department,
When the time for the customer to use the service is imminent, a discount coupon for the camping car management service is sent to the customer's terminal,
If the customer's service usage period has expired, a free coupon for camping car management service is provided to the customer's terminal,
The additional service unit further includes a point provision unit,
The point provision unit is configured to provide points to customers who use the camping car management service,
The customer is configured to directly post information to the camping car information provider, the travel information provider and the beginner guide provider, and receive points,
The point provision unit further includes a post inspection unit that determines whether the information directly entered by the customer is duplicated,
The additional service unit further includes a sewage treatment tank providing unit for sewage treatment,
The sewage disposal tank includes a weight sensor that detects the weight, and when the sewage disposal tank providing unit detects a critical weight at which sewage must be discharged, it sends an information message about sewage discharge and sewage treatment costs to the customer terminal. A camping car management service provision system. delete delete delete delete delete delete delete delete delete delete delete delete delete delete