JP2024012658A - Program and information processor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide information that is convenient for a user.

SOLUTION: A program causes a server device 10 as a computer to function as: storage means 50 of storing a user's future schedule; transmission means 52 of transmitting the schedule to a service provider within the range of a travel route included in the schedule; acquisition means 54 of acquiring guidance information for the user from the service provider; and provision means 56 of providing the acquired guidance information to a terminal device 12.

SELECTED DRAWING: Figure 3

COPYRIGHT: (C)2024,JPO&INPIT

Description

The present invention relates to a program and an information processing device.

2. Description of the Related Art Conventionally, techniques for providing various types of information to a terminal device owned by a user have been known.

In this regard, Patent Document 1 discloses a technique for providing guidance information regarding recommended evacuation shelters to a terminal device based on the current location and disaster type of the terminal device.

Japanese Patent Application Publication No. 2015-195030

With such technology, even if the user's future schedule is managed (set) on a terminal device, server device, etc., the user can receive guidance information from the area or facility to which the user is scheduled to travel that is included in the schedule. I couldn't.

The present invention has been made in view of such problems, and its purpose is to provide a program and an information processing device that can provide information that is highly convenient for users.

In order to solve the above problems, a program according to a first aspect of the present invention includes a computer capable of communicating with a user's terminal device, a storage means for storing the user's future schedule, and a travel route included in the schedule. Transmission means for transmitting the schedule to a service provider within the range; acquisition means for acquiring guidance information for the user from the service provider; and provision means for providing the acquired guidance information to the terminal device. Make it work.

Further, in a second aspect of the present invention, the transmitting means transmits a schedule for a certain period of time from now.

Further, in a third aspect of the present invention, the acquisition means acquires information regarding a disaster within the range of the travel route, and the provision means provides guidance information urging discontinuation of use of the travel route.

Further, in a fourth aspect of the present invention, the storage means stores the address of the user, and when the user's address is included in the travel route, the provision means provides information on an evacuation site corresponding to the address. If the user's address is not included in the travel route, guidance information of a wide-area evacuation site corresponding to the area including the travel route is provided.

Further, in a fifth aspect of the present invention, the acquisition means acquires the closing time of a facility included in the travel route, and the provision means acquires a part or all of the stay time at the facility in the schedule, If the facility's closing hours overlap, guidance information will be provided to encourage changes to the schedule.

Further, in a sixth aspect of the present invention, the acquisition means acquires the number of reservations possible for users at facilities included in the travel route, and the provision means provides guidance information indicating the number of reservations possible.

Further, in a seventh aspect of the present invention, the providing means provides guidance information urging discontinuation of use of the facility when the number of available reservations is less than a first predetermined number.

Further, in an eighth aspect of the present invention, the providing means provides guidance information for reserving the facility when the number of reservations possible is less than a second predetermined number.

Further, in a ninth aspect of the present invention, the acquisition means acquires the number of reservable means of transportation used on the travel route, and the provision means provides guidance information indicating the number of reservable means.

Further, in the tenth aspect of the present invention, the providing means provides guidance information urging discontinuation of use of the transportation means when the number of reservations possible is less than a first predetermined number.

Further, in the eleventh aspect of the present invention, the providing means provides guidance information for reserving the transportation means when the number of reservations possible is less than a second predetermined number.

Further, in the twelfth aspect of the present invention, the acquisition means acquires the number of products in stock at a facility included in the travel route, and the provision means provides guidance information indicating the number of products in stock.

Further, in a thirteenth aspect of the present invention, the providing means provides guidance information urging discontinuation of use of the facility when the inventory number is less than a predetermined number.

Further, in a fourteenth aspect of the present invention, the acquisition means acquires event holding information in a region included in the travel route, and the provision means acquires information on holding an event in the region included in the travel route, and the provision means includes information on a part of the stay time in the region in the schedule. If the holding time of the event included in the holding information overlaps with the holding time of the event, guidance information to encourage participation in the event is provided.

Further, in a fifteenth aspect of the present invention, the storage means stores the departure point information of the user, and the acquisition means performs an operation by the user on the destination information displayed on the terminal device. If the destination information and departure point information of the user are found, the providing means acquires the destination information and the departure point information of the user, and the providing means includes a method for reflecting the destination information and the departure point information in the user's schedule based on the acquired destination information and departure point information. Provide a schedule.

Further, an information processing apparatus according to a sixteenth aspect of the present invention is an information processing apparatus capable of communicating with a user's terminal device, and includes a storage means for storing a future schedule of the user, and a movement included in the schedule. a transmitting means for transmitting the schedule to a service provider within the range of the route; an acquisition means for acquiring guidance information for the user from the service provider; and providing the acquired guidance information to the terminal device. A providing means is provided.

According to the present invention, it is possible to provide information that is highly convenient for users.

1 is a block diagram showing an example of the overall configuration of a guidance information providing system according to an embodiment of the present invention. FIG. 2 is a block diagram showing an example of the hardware configuration of the server device shown in FIG. 1. FIG. FIG. 2 is a block diagram showing an example of the functional configuration of the server device shown in FIG. 1. FIG. 2 is a flowchart illustrating an example of a process flow in which a user registers a schedule in the guidance information providing system according to the present embodiment. It is a figure showing an example of a sightseeing route introduction page displayed on the screen of a terminal device. It is a figure which shows an example of the provision schedule displayed on the screen of a terminal device. It is a figure which shows an example of the schedule input screen displayed on the screen of a terminal device. It is a figure which shows an example of the registration schedule displayed on the screen of a terminal device. 4 is a flowchart showing an example of the flow of processing performed by each functional means shown in FIG. 3 in the guidance information providing system according to the present embodiment. It is a figure which shows an example of the guidance page displayed on the screen of a terminal device.

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention (hereinafter referred to as "this embodiment") will be described below with reference to the accompanying drawings. In order to facilitate understanding of the explanation, the same components and steps in each drawing are denoted by the same reference numerals as much as possible, and redundant explanation will be omitted.

<Overall configuration>
FIG. 1 is a block diagram showing an example of the overall configuration of a guidance information providing system 1 according to an embodiment of the present invention.

As shown in FIG. 1, the guide information providing system 1 includes a server device 10 and a plurality of terminal devices 12. These devices are configured to be able to communicate with each other via a communication network NT such as the Internet or a telephone line network.

The server device 10 is an information processing device (computer) that performs various controls regarding the provision of guidance information. This server device 10 manages the user's schedule and provides guidance information from a service provider to the user via the terminal device 12.

The terminal device 12 is an information processing device operated by a user. A user operates this terminal device 12 to access the server device 10. These terminal devices 12 include, for example, a first terminal device 12A and a second terminal device 12B. Examples of the terminal device 12 include a mobile phone, a smartphone, a tablet, a personal computer, and the like.

The first terminal device 12A is a device operated by user A.

The second terminal device 12B is a device operated by user B.

<Hardware configuration>
FIG. 2 is a block diagram showing an example of the hardware configuration of the server device 10 shown in FIG. 1. As shown in FIG.

As shown in FIG. 2, the server device 10 includes a control device 20, a communication device 26, and a storage device 28. The control device 20 mainly includes a CPU (Central Processing Unit) 22 and a memory 24 .

In the control device 20, the CPU 22 functions as various functional means by executing predetermined programs stored in the memory 24, storage device 28, etc. Details of this functional means will be described later.

The communication device 26 includes a communication interface for communicating with external devices. The communication device 26 transmits and receives various information to and from, for example, the terminal device 12 and an external server device.

The storage device 28 is composed of a hard disk or the like. The storage device 28 stores various programs and information necessary for execution of processing in the control device 20, and information on processing results.

Note that the server device 10 can be realized using an information processing device such as a dedicated or general-purpose server computer. Furthermore, the server device 10 may be configured from a single information processing device, or may be configured from a plurality of information processing devices distributed over the communication network NT. Further, FIG. 2 only shows a part of the main hardware configuration that the server device 10 has, and the server device 10 can include other configurations that are generally included in servers. Furthermore, the hardware configuration of the plurality of terminal devices 12 can also be the same as that of the server device 10, except that the terminal devices 12 include, for example, operating means, a display device, and the like.

<Functional configuration>
FIG. 3 is a block diagram showing an example of the functional configuration of the server device 10 shown in FIG. 1.

As shown in FIG. 3, the server device 10 includes a storage means 50, a transmission means 52, an acquisition means 54, and a provision means 56 as functional configurations.

The storage unit 50 is a functional unit that stores, for example, a web page 50A, route information 50B, user information 50C, schedule 50D, and service provider information 50E.

The web page 50A includes a plurality of web pages such as a login page and a guide page to be described later.
The route information 50B includes, for example, each route (link) of transportation means (trains, buses, etc.) throughout Japan, names and IDs of stations, bus stops, etc. (nodes), departure time, arrival time, and fare of transportation means for each route. Including etc.
The user information 50C corresponds to each user's identification information (user ID) and includes each user's login ID, password, user name, date of birth, gender, age, address, contact information, current location information, and place of departure. information, transportation preference information, travel history including travel date and time, etc. Examples of the address include addresses such as home and workplace addresses registered in advance by the user. Examples of contact information include a phone number, email address, and message application user ID. The current location information includes information indicating the current location of the terminal device 12 owned by the user. Examples of the information indicating the current location include latitude and longitude, address, etc. that the acquisition means 54 acquires from the user's terminal device. Departure point information can be registered and changed by the user via the terminal device 12, and includes the user's current location, home or work address, ID of the station closest to home or work, and bus stop nearest to home or work. Contains one of ID, etc. Preference information includes preference for taxis, preference for buses, preference for cheap means of transportation, preference for faster means of transportation, preference for safe means of transportation, etc.
The schedule 50D is provided for each user and includes the user's future schedule. For example, the schedule 50D includes a place to stay (for example, a facility), a purpose for the place to stay, a start time and an end time for the purpose, and reservation information for the place to stay. The period from the start time to the end time is stored as the stay time. The reservation information for a place to stay is information indicating whether or not a place to stay (for example, a facility) can be reserved, and if it can be reserved, whether or not the user has already made a reservation. The schedule 50D also includes a travel schedule between user schedules. The travel schedule includes travel route information, departure time information, arrival time information, and transportation reservation information. This travel route information includes names and locations (for example, node information and facility names) of departure points, transit points, and arrival points, names and link information of transportation means such as trains and buses, usage fees, and the like. Reservation information for a transportation means is information indicating whether a seat or the like of a transportation means (for example, an airplane) can be reserved, and if it is possible to reserve, whether or not the user has already made a reservation.
The service provider information 50E includes addresses (latitude and longitude) and contact information in association with identification information (service provider ID) of each service provider. This contact information includes, for example, an e-mail address or URL through which the transmitting means 52 transmits a schedule or the acquiring means 54 acquires (receives) guidance information. Examples of service providers include local governments (administrative agencies) such as city halls, businesses that operate facilities (supermarkets, restaurants, etc.), and the like. Note that the information included in this service provider information 50E may be information provided by a third party.

Furthermore, when the user performs an operation on the schedule provided to the user by the providing unit 56, the storage unit 50 causes the schedule to be reflected (registered) in the schedule of the user.

The transmitting means 52 is a functional means for transmitting various information. In this embodiment, the transmitting means 52 transmits the schedule to an external server device or terminal device of one or more service providers within the range of the travel route included in the user's future schedule. The range of this travel route includes, for example, not only the departure point, transit point, and arrival point (place of stay) included in the travel route, but also the area (for example, a city, town, or village) that includes these points. Further, in order to suppress the complexity of service providers, the transmitting means 52 extracts service providers related to the future schedule that are within the range of the travel route included in the user's future schedule. However, the schedule may be transmitted to the external server device or terminal device of the extracted service provider. Further, the transmitting means 52 extracts a service provider within the range of the travel route included in the user's future schedule and is related to the schedule of the day, and the external server device of the extracted service provider. The schedule may also be sent to the terminal device. In addition, when the number of service providers within the range of the travel route is equal to or greater than the threshold, the transmitting means 52 transmits the number of service providers less than the threshold based on the contents of the user's future schedule in order to suppress the complexity of the service providers. A service provider may be extracted and the schedule may be transmitted to an external server device or terminal device of the extracted service provider. Further, the transmitting means 52 transmits the user's schedule for a certain period of time from now among the user's future schedule. This fixed period may be a predetermined period such as one week or one month, or may be a period designated by the user.

The acquisition means 54 is a functional means for acquiring various information. In this embodiment, the acquisition means 54 acquires guidance information for the user from a service provider. For example, the acquisition means 54 acquires various guidance information from an external server device or a terminal device of a service provider at regular intervals.

A specific example in which the acquisition means 54 acquires various types of guidance information within the range of the travel route will be described below. Note that these specific examples may be combined.

(1) Information regarding disasters For example, the acquisition means 54 acquires information regarding disasters. Specifically, the acquisition means 54 acquires information on heavy rain (landslides, flood damage), windbreaks, storm surges, waves, heavy snow, blizzards, tornadoes, and volcanic eruptions in areas (for example, municipalities) that include transit points or arrival points on the travel route. , obtains warning information regarding the occurrence of disasters such as earthquakes and tsunamis, or disaster forecasts, from external server devices, etc. managed by the region concerned. For example, the acquisition means 54 acquires warning information when the alert level, risk level, seismic intensity, etc. are equal to or higher than a predetermined value (for example, 3).

(2) Facility Closed Hours For example, the acquisition means 54 acquires the closed hours (closed days) of the facilities (service providers) included in the travel route. Specifically, when the arrival point (place of stay) of the travel route is a facility, the acquisition means 54 acquires the closing hours of the facility from an external server device managed by a company that operates the facility or a search site operated by the company that operates the facility. The information is obtained from an external server device managed by the company that owns the information. Examples of such facilities include supermarkets, restaurants, accommodation facilities, clothing stores, general stores, shopping malls, art galleries, museums, movie theaters, parks, gyms, gymnasiums, and other facilities that have closed hours.

(3) Number of facilities that can be reserved For example, the acquisition means 54 acquires the number of reservations that can be made by users at facilities included in the travel route. Specifically, when the arrival point (place of stay) of the travel route is a facility (for example, an accommodation facility), the acquisition means 54 calculates the number of reservations (for example, the number of vacant rooms) of users at the facility, and the number of reservations available for users at the facility. Obtained from an external server device, etc. managed by the operating company. Examples of these facilities include restaurants, accommodation facilities, art galleries, museums, movie theaters, and other facilities that users can make reservations for.

(4) Number of reservable transportation means For example, the acquisition means 54 acquires the number of reservable transportation means used on the travel route. Specifically, the acquisition means 54 acquires the number of seats that can be reserved for the means of transportation (for example, trains, buses, Shinkansen, airplanes, etc.) used on the travel route, using an external server device or the like managed by a company that operates the means of transportation. Get from.

(5) Number of products in stock For example, the acquisition means 54 obtains the number of products in stock at facilities included in the travel route. Specifically, when the arrival point (place of stay) of the travel route is a facility, the acquisition means 54 acquires the number of products in stock to be sold at the facility from an external server device or the like managed by the facility. Examples of this product include products that are sold in limited quantities.

(6) Event holding information For example, the acquisition means 54 acquires event holding information in an area included in the travel route. Specifically, the acquisition means 54 acquires events in a region (for example, a municipality) that includes a transit point or an arrival point of a travel route included in a schedule within one week from the current time from an external server device managed by the region. do. Examples of such events include festivals, fireworks displays, markets, and the like.

Furthermore, when the user performs an operation on the destination information displayed on the terminal device 12, the acquisition unit 54 acquires the destination information and the user's departure point information. For example, the acquisition means 54 acquires destination information and the like from an external server device that manages web pages related to travel and the like. Further, the acquisition means 54 refers to the user information 50C and acquires the user's departure point information.

The providing means 56 is a functional means that provides various information to the user's terminal device 12. In this embodiment, the providing means 56 provides the terminal device 12 with the guidance information acquired by the acquiring means 54.

A specific example in which the providing means 56 provides guidance information will be described below. Note that these specific examples may be combined.

(1) When information regarding a disaster is acquired For example, when information regarding a disaster is acquired by the acquisition means 54, the providing means 56 provides guidance information urging discontinuation of use of the travel route included in the schedule. Specifically, the providing means 56 provides disaster-related information (for example, warning information) as well as guidance information that urges the user not to use the intended travel route. Note that the providing means 56 may provide guidance information that prompts the user to change the schedule (movement date and time) or cancel the schedule.
Further, when the user's address is included in the travel route (for example, departure point or arrival point) included in the schedule, the providing means 56 provides guidance information for an evacuation site corresponding to the address. On the other hand, when the user's address is not included in the travel route, the providing means 56 provides guidance information of a wide-area evacuation site corresponding to the area including the travel route. Information on evacuation sites and wide-area evacuation sites is acquired by the acquisition means 54 from an external server device or the like managed by the region, for example.

(2) When the closing time of the facility is acquired For example, when the closing time of the facility is acquired by the acquisition unit 54, the providing means 56 may provide part or all of the stay time at the facility in the user's schedule and the corresponding If the facility's closing hours overlap, guidance information will be provided to encourage changes to the schedule. Specifically, when the stay time at a facility in the schedule includes a time when the facility is closed, the providing means 56 provides guidance information urging the user to change the stay time to a time other than when the facility is closed. Note that the providing means 56 may provide guidance information that encourages the use of different facilities in the same industry.

(3) When the number of reservations possible for a facility is acquired For example, when the acquisition means 54 acquires the number of reservations possible for users at the facility, the providing means 56 provides guidance information indicating the number of reservations possible for the facility. Specifically, the providing means 56 provides guidance information including the number of reservations (number of vacant seats and number of rooms) of restaurants and accommodation facilities. Furthermore, when the number of reservations that can be made is less than a first predetermined number (for example, one room), the providing means 56 provides guidance information urging the user to stop using the facility. In this case, the providing means 56 may provide guidance information that encourages the use of different facilities of the same industry. Further, the providing means 56 provides guidance information for reserving the facility when the number of reservable rooms is less than a second predetermined number (for example, 10 rooms) which is greater than the first predetermined number. This guidance information includes, for example, a reservation button for making a facility reservation, a button for communicating with the facility (for example, sending and receiving emails and messages, and making a phone call), and the like. Note that the guidance information for reserving this facility is provided only when the facility is available for reservation and the user has not made a reservation for the facility. Further, there may be a plurality of second predetermined numbers (for example, 10 rooms and 5 rooms), and the providing means 56 may provide the guidance information multiple times.

(4) When the number of reservable means of transportation is acquired For example, when the number of reservable means of transportation is acquired by the acquisition means 54, the providing means 56 provides guidance information indicating the number of reservable means of transportation. Specifically, the providing means 56 provides guidance information including the number of seats that can be reserved for a means of transportation (for example, an airplane). Furthermore, when the number of reservations that can be made is less than a first predetermined number (for example, one seat), the providing means 56 provides guidance information urging the user to stop using the transportation means. In this case, the providing means 56 may provide guidance information that encourages the use of transportation means in different time zones. Further, the providing means 56 provides guidance information for reserving the transportation means when the number of reservable seats is less than a second predetermined number (for example, 10 seats) which is greater than the first predetermined number. This guidance information may include, for example, a reservation button for reserving a means of transportation, a button for contacting a company (e.g., an airline) that operates a means of transportation (e.g., sending/receiving emails or messages, or making a phone call), etc. including. Note that the guide information for reserving this transportation means is provided only when the transportation means can be reserved and the user has not reserved the transportation means. Further, there may be a plurality of second predetermined numbers (for example, 10 seats and 5 seats), and the providing means 56 may provide the guidance information multiple times.

(5) When the number of products in stock is acquired For example, when the number of products in stock at a facility is acquired by the acquisition means 54, the providing means 56 provides guidance information indicating the number of products in stock. Furthermore, when the number of items in stock is less than a first predetermined number (for example, five items), the providing means 56 provides guidance information that urges users to stop using the facility. In this case, the providing means 56 may provide guidance information that encourages the use of different facilities of the same industry.

(6) When information on holding an event is acquired For example, when information on holding an event in a region is acquired by the acquisition means 54, the providing means 56 may include a portion of the stay time in the area in the user's schedule and the holding time of the event in the region. If the event time included in the information overlaps with the event time, guidance information encouraging participation in the event is provided. Specifically, when the time for an event is included in part of the stay time in the area in the schedule, the providing means 56 provides a schedule (provided schedule) in which the place where the event is held is the arrival point (place of stay). Provide guidance information to encourage users to add.

Further, the providing means 56 provides a schedule (provision schedule) to be reflected (registered) in the user's schedule based on the destination information and departure point information acquired by the acquiring means 54. For example, the providing means 56 refers to the route information 50B and searches for a travel route using the address included in the departure point information as the departure point and the destination (for example, a restaurant) included in the destination information as the arrival point. . Subsequently, the providing means 56 creates a schedule (provision schedule) based on the searched travel route and displays it on the terminal device 12.

<Process flow related to schedule registration>
FIG. 4 is a flowchart illustrating an example of a process in which a user registers a schedule in the guidance information providing system according to the present embodiment. Further, the processing of the following steps is started, for example, at the timing when the user selects a sightseeing route introduction article while logged in to a sightseeing spot introduction site (external site).

(Step SP10)
The terminal device 12 receives a tourist route introduction page from an external server device that manages a sightseeing spot introduction site via the communication network NT, and displays it on the screen.

FIG. 5 is a diagram showing an example of a tourist route introduction page 100 displayed on the screen of the terminal device 12.

As shown in FIG. 5, the sightseeing route introduction page 100 is provided with a sightseeing route information area 102 and a route search button 104. The tourist route information area 102 displays information introducing one or more facilities (for example, restaurants and accommodation facilities). This introduction information includes, for example, restaurant menus, images of accommodation facilities, features, prices, etc. The route search button 104 is a button for the user to issue an instruction to search for a route (traveling route) to each facility.

Returning to FIG. 4, the process moves to step SP12.

(Step SP12)
The terminal device 12 receives a press of the route search button from the user on the screen on which the sightseeing route introduction page is displayed. The process then moves to step SP14.

(Step SP14)
The acquisition means 54 acquires information on each facility included in the sightseeing route from an external server device that manages a sightseeing spot introduction site via the communication network NT. This information includes, for example, the address and closing hours of each facility, contact information (e.g. phone number, email address, message application user ID, etc.), facility introduction page (e.g. URL), estimated time to arrive at each facility. etc. The process then moves to step SP16.

(Step SP16)
The acquisition means 54 refers to the user information 50C and acquires the user's departure point information. Further, the acquisition means 54 acquires preference information regarding transportation and travel history of the user information 50C. The process then moves to step SP18.

(Step SP18)
The providing means 56 refers to the route information 50B and makes multiple trips from the departure point (current location, home, workplace, etc.) acquired in step SP16 to the address of each facility acquired in step SP14 as a destination. Find directions. At this time, the providing means 56 searches for a travel route based on the estimated time to arrive at each facility acquired in step SP14. The process then moves to step SP20.

(Step SP20)
The providing means 56 creates a provision schedule to be provided to the user based on the user's transportation preference information and travel history acquired in step SP16 among the plurality of travel routes searched in step SP18. The process then moves to step SP22.

(Step SP22)
The providing means 56 displays (provides) the provision schedule created in step SP20 on the screen of the user's terminal device 12.

FIG. 6 is a diagram showing an example of the provision schedule 110 displayed on the screen of the terminal device 12.

As shown in FIG. 6, the provision schedule 110 is provided with a schedule information area 112 and a schedule input button 114. The schedule information area 112 displays travel route information, departure time information, arrival time information, stay time, etc. in association with date and time. The schedule input button 114 is a button for the user to input a schedule.

Returning to FIG. 4, the process moves to step SP24.

(Step SP24)
When receiving a press of the schedule input button from the user on the screen on which the provision schedule is displayed, the providing means 56 displays the schedule input screen 120 on the screen of the user's terminal device 12.

FIG. 7 is a diagram showing an example of the schedule input screen 120 displayed on the screen of the terminal device 12.

As shown in FIG. 7, the schedule input screen 120 is provided with a departure date input field 122, a number of people input field 124, and a registration button 126. The departure date input field 122 is an input field for inputting a departure date, and a future date can be selected from a pull-down menu or the like. The number of participants input field 124 is an input field for inputting the number of participants, and the number of participants can be selected using a pull-down menu or the like. The registration button 126 is a button for registering a schedule based on the contents entered by the user in each input field.

Returning to FIG. 4, the process moves to step SP26.

(Step SP26)
When the user presses the registration button on the screen on which the schedule input screen is displayed, the storage means 50 registers (reflects) the provision schedule created in step SP20 in the schedule 50D associated with the user. The process then proceeds to step SP28.

(Step SP28)
The providing means 56 displays (provides) the registration schedule registered in step SP26 on the screen of the user's terminal device 12.

FIG. 8 is a diagram showing an example of the registration schedule 130 displayed on the screen of the terminal device 12.

As shown in FIG. 8, the registered schedule 130 is provided with a schedule information area 132, an operation information button 134, and a reservation button 136. The operation information button 134 is a button that is displayed in association with a means of transportation, and is a button for instructing to transition to a page (for example, a site operated by a transportation agency) that shows operation information for the means of transportation. . The reservation button 136 is a button that is displayed in association with a reservable transportation means or facility included in the registered schedule, and instructs to transition to a reservation page (for example, a site operated by a transportation facility or facility). This button is for Note that the reservation button 136 may be a button for instructing to start an application for contacting a transportation means or a facility (email, message transmission, telephone call).

Then, the process ends the series of processes shown in FIG.

<Processing flow>
FIG. 9 is a flowchart showing an example of the flow of processing performed by each functional means shown in FIG. 3 in the guidance information providing system according to the present embodiment. Further, the processing of the following steps is started, for example, at regular intervals (for example, one day). Note that the order and contents of the following steps can be changed as appropriate.

(Step SP30)
The transmitting means 52 refers to the schedule 50D and the service provider information 50E, and selects service providers (for example, city halls, restaurants, etc.) within the travel route included in the user's future schedule (for example, from now until a certain period of time). ), the schedule is sent to an external server device, etc. For example, the transmitting means 52 transmits the date and time when the user plans to visit (stay), as well as the user's contact information, number of users, etc. to the service provider side. The process then moves to step SP32.

(Step SP32)
The acquisition means 54 acquires guidance information for the user from the service provider to which the transmission means 52 sent the schedule in step SP30. For example, the acquisition means 54 acquires information regarding a disaster within the range of the travel route. The process then moves to step SP34.

(Step SP34)
The providing means 56 determines whether the guidance information acquired in step SP32 is new guidance information. For example, the providing means 56 makes a negative determination when the content of the acquired guidance information is the same as the previously acquired guidance information. If the determination is affirmative, the process moves to step SP36. On the other hand, if the determination is negative, the process ends the series of processes shown in FIG.

(Step SP36)
The providing means 56 creates a guide page according to the guide information acquired in step SP32. For example, when the acquired guidance information is information regarding a disaster, the providing means 56 creates a guidance page that urges the user to stop using the travel route included in the schedule. The process then moves to step SP38.

(Step SP38)
The providing means 56 displays (provides) the guide page created in step SP36 on the screen of the user's terminal device 12. For example, the providing means 56 provides the guide page to the terminal device 12 by email or push notification (message).

FIG. 10 is a diagram showing an example of a guide page 140 displayed on the screen of the terminal device 12.

As shown in FIG. 10, the guide page 140 is provided with a guide information area 142 and a change button 144. The guidance information area 142 displays the guidance information created in step SP36. The guidance information area 142 displays, for example, information urging the user to stop using the travel route. The change button 144 is a button for transitioning to a screen where the user changes the schedule regarding the travel route corresponding to the guidance information. The screen for changing this schedule (not shown) includes, for example, a button for canceling a reservation for a means of transportation or a facility, a button for reserving a means of transportation or a facility, or a button for reserving a means of transportation or a facility that operates a means of transportation. A button is provided to contact you.

Then, the process ends the series of processes shown in FIG.

<Effect>
As described above, in this embodiment, a computer capable of communicating with the user's terminal device 12 is used to transmit the schedule to the storage means 50 that stores the user's future schedule and to a service provider within the range of the travel route included in the schedule. The terminal device 12 functions as a transmitting means 52 for transmitting information to the user, an acquiring means 54 for acquiring guidance information for the user from a service provider, and a providing means 56 for providing the acquired guidance information to the terminal device 12.

According to this configuration, the user can receive guidance information from service providers within the travel route included in the schedule by simply managing (setting) the future schedule. Therefore, it is possible to provide information that is highly convenient for the user. Furthermore, since the service provider can receive the user's schedule, it becomes easier to estimate the number of visitors.

Furthermore, in the present embodiment, the transmitting means 52 transmits a schedule for a certain period of time from now.

According to this configuration, it is possible to receive guidance information from a service provider within the range of the travel route included in the schedule for a certain period of time from now. As a result, guidance information regarding schedules after a certain period of time from the present time is not provided, so that the user does not feel bothered.

Further, in this embodiment, the acquisition means 54 acquires information regarding a disaster within the range of the travel route, and the provision means 56 provides guidance information urging the user to stop using the travel route.

According to this configuration, when a disaster occurs within the range of the travel route, information that is highly convenient for the user can be provided in order to urge the user to stop using the travel route.

Furthermore, in the present embodiment, the storage means 50 stores the user's address, and when the user's address is included in the travel route, the providing means 56 provides guidance information of the evacuation site corresponding to the address, and provides the evacuation site guidance information corresponding to the address. If the user's address is not included in the travel route, guidance information on a wide-area evacuation site corresponding to the area including the travel route is provided.

According to this configuration, an evacuation site related to the user can be provided according to the user's address, so information that is highly convenient for the user can be provided.

Further, in the present embodiment, the acquisition means 54 acquires the closing time of the facility included in the travel route, and the providing means 56 acquires the closing time of the facility included in the travel route, and the providing means 56 acquires the closing time of the facility in the schedule. If the schedules overlap, guidance information will be provided to encourage changes to the schedule.

According to this configuration, even if the closing time of the facility is changed due to various circumstances, for example, the user can be prompted to change the schedule in advance, so it is possible to provide information that is highly convenient for the user.

Further, in this embodiment, the acquisition means 54 acquires the number of reservations possible for users at the facilities included in the travel route, and the provision means 56 provides guidance information indicating the number of reservations possible.

According to this configuration, since the number of facilities included in the travel route that can be reserved is shown, it is possible to guide the user about the possibility that the facility can be used, and to help the user's schedule (trip) proceed smoothly. be able to.

Further, in the present embodiment, the providing means 56 provides guidance information urging the user to stop using the facility when the number of available reservations is less than the first predetermined number.

According to this configuration, if the number of reservable facilities included in the travel route is less than the first predetermined number, the user is prompted to stop using the facilities, so the use of facilities that are likely to be unavailable can be excluded from the schedule in advance. Can be done.

Moreover, in this embodiment, the providing means 56 provides guidance information for reserving a facility when the number of available reservations is less than the second predetermined number.

According to this configuration, when the number of reservable facilities included in the travel route is less than the second predetermined number, the user can be prompted to reserve the facility, so that the user's schedule (trip) can proceed smoothly. We can support you.

Further, in this embodiment, the acquisition means 54 acquires the number of reservable means of transportation used in the travel route, and the providing means 56 provides guidance information indicating the number of reservable means.

According to this configuration, since the number of reservable means of transportation to be used on the travel route is shown, it is possible to guide the user about the possibility of using the travel route, and help the user's schedule (journey) proceed smoothly. can do.

Further, in the present embodiment, the providing means 56 provides guidance information urging the user to stop using the transportation means when the number of reservations available is less than the first predetermined number.

According to this configuration, if the number of reservable means of transportation to be used on the travel route is less than the first predetermined number, the use of the means of transportation that can be reserved is prompted to be canceled, so the use of means of transportation that is likely to be unavailable is excluded from the schedule in advance. can do.

Further, in the present embodiment, the providing means 56 provides guidance information for reserving the transportation means when the number of reservations possible is less than the second predetermined number.

According to this configuration, when the number of reservable means of transportation to be used on the travel route is less than the second predetermined number, the user can be prompted to reserve the means of transportation, and the user's schedule (journey) can proceed smoothly. so that we can assist you.

Further, in this embodiment, the acquisition means 54 acquires the number of products in stock at the facilities included in the travel route, and the providing means 56 provides guidance information indicating the number of products in stock.

According to this configuration, since the number of products in stock at facilities included in the travel route is shown, it is possible to guide the user about the possibility of purchasing the product, and help the user's schedule (trip) proceed smoothly. can do.

Further, in the present embodiment, the providing means 56 provides guidance information that urges the user to stop using the facility when the number of items in stock is less than a predetermined number.

According to this configuration, if the number of products in stock at a facility included in the travel route is less than a predetermined number, the user is prompted to stop using the facility, so the use of facilities where there is a high possibility that the product cannot be purchased is scheduled in advance. can be excluded from.

Further, in the present embodiment, the acquisition means 54 acquires event holding information in the region included in the travel route, and the providing means 56 acquires a portion of the stay time in the region in the schedule and the event held in the region included in the travel route. If the time of the event overlaps with the holding time of the event, we will provide guidance information to encourage participation in the event.

According to this configuration, since information on events held in areas included in the travel route is provided, it is possible to encourage the user to participate in the event, and it is possible to add a new event to the user's schedule (itinerary).

Further, in the present embodiment, the storage means 50 stores the user's departure point information, and the acquisition means 54 stores the departure point information of the user, and the acquisition means 54 stores the departure point information of the user when the user performs an operation on the destination information displayed on the terminal device 12. The providing means 56 acquires the destination information and the user's departure point information, and provides a schedule to be reflected in the user's schedule based on the acquired destination information and departure point information.

According to this configuration, when a user performs an operation on destination information, it is possible to provide a schedule that takes the user's departure point information into consideration, thereby reducing the user's effort in planning a schedule. Can be done.

<Modified example>
Note that the present invention is not limited to the above embodiments. In other words, the above-described embodiments may be modified as appropriate by those skilled in the art, as long as they have the characteristics of the present invention. Furthermore, the elements of the above-mentioned embodiment and the modified examples described below can be combined to the extent technically possible, and combinations of these are also included within the scope of the present invention as long as they include the features of the present invention.

For example, in the above embodiment, the acquisition unit 54 acquires the closing hours (closed days) of each facility included in the sightseeing route, but it may acquire the business hours (business days). In this case, if the length of stay at the facility in the schedule includes time that is not the business hours of the facility, the providing means 56 provides guidance information urging the user to change the time of stay to within the business hours of the facility.

Furthermore, in the above embodiment, the acquisition means 54 acquires the number of reservations for facilities and means of transportation, but it acquires the number of reservations for facilities and means of transportation, and obtains the number of reservations for facilities and means of transportation. The number of available reservations may be calculated from the number of reservations.

Furthermore, in the above embodiment, when the number of products in stock is acquired by the acquisition means 54, guidance information indicating the number of products in stock is provided. In this case, guidance information indicating the number of items in stock may be provided.

Furthermore, in the above embodiment, a case has been described in which the acquisition means 54 acquires guidance information from a service provider, but the guidance information may also be provided directly to the user's terminal device 12 from an external server device of the service provider, etc. good.

Furthermore, in the above embodiment, a case has been described in which the providing means 56 displays a schedule input screen, but only days on which the user's schedule is free are displayed as options in the departure date input field of the schedule input screen. Alternatively, the display mode of days when the schedule is free and days when the schedule is not available may be changed. Further, the providing means 56 may display only the business days of each facility acquired in step SP14 as options in the departure date input field, or may change the display form of business days and closed days. .

Furthermore, in the embodiment described above, the providing means 56 provides guidance information indicating the number of reservations that can be made. Good too. For example, the providing means 56 indicates the number of reservations that can be made as "○" if the number of reservations can be made is 10 or more, "△" if it is 1 or more but less than 10, and "x" if it is 0.

Furthermore, in the above embodiment, a case has been described in which a change button is provided on the guidance page to transition to a screen for changing the schedule related to the travel route. A button, a button for reserving a means of transportation or a facility, a button for contacting the transportation agency or facility that operates the means of transportation may be provided.

DESCRIPTION OF SYMBOLS 10...Server device (computer), 12...Terminal device, 50...Storage means, 52...Transmission means, 54...Obtaining means, 56...Providing means

Claims (16)

A computer that can communicate with the user's terminal device,
storage means for storing the user's future schedule;
Transmitting means for transmitting the schedule to service providers within the range of travel routes included in the schedule;
acquisition means for acquiring guidance information for the user from the service provider;
providing means for providing the acquired guidance information to the terminal device;
A program that functions as The transmitting means transmits a schedule for a certain period of time from now.
The program according to claim 1. The acquisition means acquires information regarding a disaster within the range of the travel route,
The providing means provides guidance information urging discontinuation of use of the travel route;
The program according to claim 1 or 2. The storage means stores the address of the user,
When the user's address is included in the travel route, the providing means provides guidance information of an evacuation site corresponding to the address, and when the travel route does not include the user's address, the provision means provides information on the evacuation site corresponding to the user's address, and when the travel route does not include the user's address, the provision means provides guidance information on the evacuation site corresponding to the address. Providing guidance information on wide-area evacuation sites corresponding to areas including
The program according to claim 3. The acquisition means acquires the closing hours of facilities included in the travel route,
The providing means provides guidance information that prompts a change in the schedule when part or all of the stay time at the facility in the schedule overlaps with the facility's closing time.
The program according to claim 1 or 2. The acquisition means acquires the number of reservations available for users at facilities included in the travel route,
The providing means provides guidance information indicating the number of reservations possible.
The program according to claim 1 or 2. The providing means provides guidance information urging discontinuation of use of the facility when the number of available reservations is less than a first predetermined number.
The program according to claim 6. The providing means provides guidance information for reserving the facility when the number of reservations possible is less than a second predetermined number.
The program according to claim 6. The acquisition means acquires the number of reservable transportation means to be used on the travel route,
The providing means provides guidance information indicating the number of reservations possible.
The program according to claim 1 or 2. The providing means provides guidance information urging discontinuation of use of the transportation means when the number of reservations possible is less than a first predetermined number.
The program according to claim 9. The providing means provides guidance information for reserving the transportation means when the number of reservations possible is less than a second predetermined number.
The program according to claim 9. The acquisition means acquires the number of products in stock at facilities included in the movement route,
The providing means provides guidance information indicating the number of items in stock,
The program according to claim 1 or 2. The providing means provides guidance information urging discontinuation of use of the facility when the inventory number is less than a predetermined number.
The program according to claim 12. The acquisition means acquires event holding information in an area included in the travel route,
The providing means provides guide information encouraging participation in the event when a part of the stay time in the area in the schedule overlaps with the holding time of the event included in the holding information.
The program according to claim 1 or 2. The storage means stores departure place information of the user,
The acquisition means acquires the destination information and the user's departure point information when the user performs an operation on the destination information displayed on the terminal device,
The providing means provides a schedule to be reflected in the user's schedule based on the acquired destination information and departure point information.
The program according to any one of claims 1 to 14. An information processing device capable of communicating with a user's terminal device,
storage means for storing the user's future schedule;
Transmitting means for transmitting the schedule to a service provider within the range of the travel route included in the schedule;
acquisition means for acquiring guidance information for the user from the service provider;
providing means for providing the acquired guidance information to the terminal device;
An information processing device comprising:

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