JP2023162479A - Building entering/leaving management system - Google Patents

Abstract

To contribute to improvement of a working environment of delivery responsible persons including home delivery agencies, and to enhance a degree of reception freedom of a delivery article receiver.SOLUTION: A building entering/leaving management system 1000 includes: an information input/output device 200 provided at a collective main entrance of a multiple dwelling house MD; and a control device 100 capable of communicating with the information input/output device. The control device includes: a visitor determination part 110 for determining whether a visitor is a delivery person with an intention to deliver delivery articles; a designated reception determination part 115 for determining whether a reception method has been designated in advance by a tenant of the multiple dwelling house being a visit destination, in order to generate a signal indicating a designated reception method when determined that the reception method is designated, in the case that the visitor has been determined to be a delivery person; and a reception indication part 120 for inputting a signal indicating the designated reception method and generating a control signal for transmission to the information input/output device. The information input/output device includes a building visiting information reception part 210 for receiving building visiting information of a visitor; and a designated method reception method 220 for receiving the control signal generated by the reception indication part and notifying a delivery person of the designated reception method.SELECTED DRAWING: Figure 1

Description

The present invention relates to a system for managing the entry and exit of visitors to housing complexes such as condominiums, particularly delivery personnel.

Patent Document 1 provides an intercom system for an apartment complex that can reduce the burden on a delivery company when delivering goods to multiple units in an apartment complex, and also allows residents receiving the products to avoid feeling anxious or stressed. The aim is to provide a collective entrance unit for visitors to call residents, a master unit installed in each dwelling unit to answer calls, and a link between the collective entrance unit and the master unit. An intercom system for apartment complexes, comprising a controller for controlling communication of a courier, and a courier information registration section in which personal authentication information of a courier is registered, and a courier who operated the collective entrance machine is registered. The delivery notification control device includes an authentication unit that authenticates whether the delivery company is a delivery company, and a delivery notification control device that notifies the master unit in the room that the delivery company has arrived, and the delivery notification control device includes an authentication unit that authenticates the delivery company. Once the person who operated the entrance machine is authenticated as a delivery company, a delivery destination input screen that allows batch input of multiple delivery destination residences is displayed on the display section of the collective entrance device, and input is made from the delivery destination input screen. An intercom system for an apartment complex is disclosed, which is characterized in that it notifies the main unit of the residential unit of the residential unit that a delivery company has arrived.

Japanese Patent Application Publication No. 2020-127177

The apartment complex intercom system disclosed in Patent Document 1 mentioned above has a server in which face authentication information of a delivery company is registered, and the collective entrance machine is a delivery company in which the delivery company that operated the collective entrance machine is registered. The server performs authentication based on the server's determination result, and notifies the main unit in the room that the delivery company has arrived. However, in the system disclosed in Patent Document 1, the delivery business of the delivery company is assumed to be only handing over the delivered goods to the tenant who is the recipient of the delivered goods (face-to-face meeting), and the recipient of the delivered goods is not present. In this case, you can only take the delivered goods home. This would require the delivery company to carry out multiple delivery operations, and the working environment of the delivery company would not be improved. Further, even if the delivery recipient wishes to receive the delivery by a method other than face-to-face meeting, this system cannot accommodate this at all.

Therefore, the present invention can contribute to improving the working environment of delivery personnel (sometimes abbreviated as "delivery person" in this specification) including home delivery companies, and also allows recipients to receive delivery items more freely. The purpose is to provide an improved entrance/exit management system.

The entrance/exit management system provided by the present invention includes the following aspects.
(1) An entrance/exit management system for an apartment complex, comprising an information input/output device installed at the entrance of the apartment complex, and a control device capable of communicating with the information input/output device, and the control device A visitor determination unit that determines whether a visitor to a residence is a delivery person whose purpose is to deliver a delivery item, and when the visitor determination unit determines that the visitor is a delivery person, Determines whether or not the resident of the apartment complex to be visited has specified a receiving method in advance, and if it is determined that the resident has specified a receiving method, indicates the designated receiving method that is the specified receiving method. The information input/output device includes a designated reception determination unit that generates a signal, and a reception instruction unit that receives a signal indicating the designated reception method and generates a control signal to be transmitted to the information input/output device. a visitor information receiving section that receives information indicating a visitor's visit and can transmit the information to a visitor determination section; and a specifying method that receives a control signal generated by the receipt instruction section and makes it possible to notify the delivery person of a designated receiving method. An entrance/exit management system comprising: a receiving section;
(2) The control device further includes a designated receipt setting unit that stores the designated receiving method set by the resident in a storage unit included in the control device or a storage device communicably connected to the control device, as described in (1) above. The entrance/exit management system described in .
(3) The designated reception setting unit receives information regarding the resident's location, and if the resident is outside the predetermined range, the designated reception setting unit sets the designated reception setting unit to regard the reception method preset by the resident as the designated reception method. The entrance/exit management system described in (2) above.
(4) The entrance/exit management system according to (1) above, wherein the control device includes a delivery item registration unit that generates delivery item identification information linked to the delivery item.
(5) The entrance/exit management system according to (4) above, wherein the delivery item registration unit generates delivery item identification information based on information collected by an information collection device located at a collective entrance.
(6) The delivery item registration unit has information corresponding to the delivery item identification information and generates a control signal for forming an identifier attached to the delivery item, the entry/exit management described in (4) above. system.
(7) The entry/exit management system according to (4) above, wherein the delivery item registration unit notifies the visitor's mobile information terminal that the delivery item identification information has been appropriately generated.
(8) When the receiving method is placement, the control device includes an entry/exit room control unit that manages entry to the placement space using delivery product identification information, and the entry/exit described in (4) above. Hall management system.
(9) The placement and placement room control unit compares the information acquired from the information collection device provided at the entrance side of the placement space with the delivery item identification information and determines whether entry into the placement space is possible. The entrance/exit management system described in 8).
(10) The entrance/exit management system according to (8), wherein the control device includes a placement/exit control unit that manages exit from the placement space.
(11) The control device uses visitor identification information generated by a visitor registration unit that generates visitor identification information for identifying visitors based on information obtained from an information collection device located at the collective entrance. , the entrance/exit management system according to (1) above, further comprising an entrance/room entry control unit that manages entrance or room entry.
(12) The entrance/exit control system according to (11) above, wherein the entrance/room entry control unit manages the resident's entrance or room entry using the resident's identification information.
(13) The entrance/exit management system according to (11) above, wherein the control device further includes an exit/exit control unit that manages exit or exit of the visitor or room occupant permitted by the entrance/exit control unit. .
(14) The entrance/exit management system according to (13) above, wherein the control device further includes an entrance/room entry time management section that manages the entrance time or room entry time of the visitor or the room visitor.
(15) The control device further includes a delivery completion notification unit that generates a completion notification control signal for notifying the tenant that the delivery has been completed by the delivery person, on the condition that the delivery person has left the building or left the room. The entrance/exit management system described in 1).
(16) If the delivery completion notification unit does not generate a completion notification control signal even after a predetermined time has elapsed, the control device further includes a delivery time management unit that generates a signal notifying that the work is delayed. The entrance/exit management system according to (15) above.
(17) The entrance/exit facility described in (1) above, further comprising a visitor registration unit that generates visitor identification information for identifying visitors based on information obtained from an information collection device located at the collective entrance. management system.

According to the entrance/exit management system according to the present invention, the delivery person can know the resident's preferred method of receiving all of the delivered items, without being affected by the resident's presence/absence. . Therefore, the delivery person can reliably complete the delivery of the goods in one visit to the apartment complex. This contributes to improving the working environment of deliverers. Furthermore, since the tenant does not need to communicate directly with the delivery person, it is advantageous from the perspective of ensuring the privacy of the tenant.

FIG. 1 is a block diagram illustrating the functions of an entrance/exit management system according to an embodiment of the present invention. FIG. 2 is a flow diagram of processing executed by a visitor registration section, a visitor determination section, a designated receipt determination section, and a receipt instruction section included in the control device of the entrance/exit management system according to an embodiment of the present invention. FIG. 2 is an explanatory diagram of processing executed by a visitor registration section, a visitor determination section, a designated reception determination section, and a reception instruction section included in the control device of the entrance/exit management system according to an embodiment of the present invention. It is a figure which shows an example of the image displayed on a touch-panel display in a waiting state before the process of a visitor registration part is started. It is a figure which shows an example of the image displayed on a touch-panel display in the state before the process of a visitor registration part is complete|finished and the process of a visitor determination part is started. FIG. 6 is a diagram illustrating an example of an image displayed on the touch panel display to instruct placement in a placement space as the specified receiving method after the process of the specified method receiving unit is completed; FIG. 7 is a diagram illustrating an example of an image displayed on a touch panel display to instruct placement in front of the entrance as the designated receiving method after the process of the designated method receiving unit is completed; FIG. 6 is a diagram illustrating an example of an image displayed on the touch panel display to instruct face-to-face home delivery as the designated receiving method after the process of the designated method receiving unit is completed; FIG. 6 is a diagram showing a screen displayed after the delivery person completes input to the operation input section. FIG. 2 is an explanatory diagram of processing executed by the entrance/exit management system according to an embodiment of the present invention when placing items in a placement space. FIG. 7 is a diagram illustrating an example of an image displayed on a touch panel display when image recognition of a delivered item is being performed as an example of processing by a delivered item registration unit. FIG. 6 is a diagram illustrating a state in which the delivery product registration process by the delivery product registration unit has been completed and an identification code indicating the URL of a website whose registered contents are to be displayed on the delivery person's portable information terminal is displayed on the touch panel display. This is an example of a display image based on the website of the URL indicated by the identification code shown in FIG. 12. (a) shows a list of room numbers for delivery, and (b) shows the room number for delivery in front of the entrance. In (c), the room numbers of the recipients of the delivery items to be placed in the placement space are shown in a list. FIG. 7 is a diagram illustrating an example of an image displayed on a touch panel display when an identification code to be attached to a delivered item is being generated as an example of processing by the delivered item registration unit. FIG. 3 is a diagram showing the relationship between an identification code affixed to a delivered item and the delivered item, in which (a) is an example of a display image of a URL, and (b) is an example of a sticker on which the identification code is displayed. FIG. 6 is a diagram illustrating an example of a display image that notifies a delivery person's mobile information terminal that the delivery item can be stored in the placement space through processing by the placement room entry control unit. FIG. 6 is a diagram illustrating an example of a display image that notifies the delivery person's mobile information terminal that the delivery item has been stored in the placement space through processing by the placement and placement room control unit. It is a figure which shows an example of the operation screen (administrator registration screen) of administrator registration in an application for residents. FIG. 3 is a diagram showing an example of a user registration operation screen (user registration screen) in the resident application. FIG. 7 is a diagram illustrating an example of an operation screen (receipt designation screen) for specifying a method of receiving delivery items in the resident application. It is a figure showing the screen (visit history screen) which displays visit history in a resident application. It is a figure showing the screen (visit corresponding screen) which displays a visitor's visit in an application for residents. It is a diagram showing a screen (delivery notification screen) that displays a delivery notification and a receipt status in the resident application. FIG. 2 is an explanatory diagram of processing executed by the entrance/exit management system according to an embodiment of the present invention when receiving from a placement space. It is a diagram showing a state in which all delivered items have been received on the delivery notification screen of the tenant application. It is a diagram showing a screen (smart lock screen) that displays the operating state of the smart lock in the resident application. FIG. 3 is a diagram showing an example of an operation screen for reserving a shared space (shared space reservation screen) in the resident application. It is a diagram showing a calendar operation screen (calendar screen) in the resident application. It is a diagram showing a screen (management room text notification screen) that displays a text-based notification from the management room in the resident application. FIG. 3 is a diagram showing a screen (posting screen) for displaying information conventionally posted on a bulletin board in a resident application. It is a diagram showing a screen (flyer advertisement screen) that displays a flyer advertisement received by the management room in the resident application.

Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram illustrating the functions of an entrance/exit management system according to an embodiment of the present invention.

The entrance/exit management system 1000 according to the present embodiment includes a windbreak room AH provided with an external door OG, an entrance hall EH, an arrangement space CS, a management room CR, and a plurality of resident dwelling units DU. It is provided in the apartment complex MD. In this specification, the term "collective entrance" may be used as a general term for the windbreak room AH and the entrance hall EH. The entrance/exit management system 1000 includes an information input/output device 200 provided in a windbreak room AH, and a control device 100 capable of communicating with the information input/output device 200. In this embodiment, the control device 100 and the information input/output device 200 are able to communicate via a network line NW.

The control device 100 may be installed inside the apartment complex MD, or may be installed outside the apartment complex MD. A specific example of the case where it is installed outside the apartment complex MD is that it is installed in a server room of a management company of the apartment complex MD.

The information input/output device 200 has the same basic configuration as an intercom collective entrance unit generally installed in a windbreak room AH of an apartment complex MD. A typical intercom is equipped with a numeric keypad, camera, microphone, and speaker at the collective entrance. Visitors who enter the windbreak room AH from the outside door OG press the room number they wish to visit on the collective entrance machine, talk to the resident, and the resident operates the room machine to enter the windbreak room AH and entrance hall EH. The automatic lock of the entrance/exit door EG installed between the building and the building is released.

The control device 100 includes a visitor determination section 110, a designated reception determination section 115, a reception instruction section 120, and a communication section. In FIG. 1, the communication unit is divided and displayed based on its purpose into a resident communication unit 131 for communicating with residents and a management communication unit 132 for communicating with the information input/output device 200, etc. However, the hardware may be composed of a common communication module.

The visitor determination unit 110 determines the purpose of the visitor to the apartment complex MD, and thereby determines whether the visitor is a delivery person whose purpose is to deliver a delivery item. When the visitor determination unit 110 determines that the visitor is a delivery person, the designated reception determination unit 115 determines whether or not the resident of the apartment complex MD to be visited has specified a reception method in advance. . When determining that a receiving method is specified, the designated receiving determining unit 115 outputs a signal indicating the designated receiving method, which is the designated receiving method. The reception instruction unit 120 receives the signal indicating the designated reception method outputted by the designated reception determination unit 115 and generates a control signal for transmitting the reception method determined by the resident to the information input/output device 200. This control signal is output from the reception instruction unit 120 and input to the information input/output device 200 via the management communication unit 132.

The information input/output device 200 includes a visitor information receiving section 210 that can receive information indicating a visit by a visitor and transmit the information to the visitor determining section 110. Based on the information from 210, a process is executed to determine whether the visitor is a delivery person. The information input/output device 200 also includes a designated method receiving section 220 that receives the control signal generated by the receiving instruction section 120 and can notify the delivery person of the designated receiving method, and a designated method receiving section 220 that receives the control signal generated by the designated method receiving section 220. , a specified method notification unit 230 that notifies the delivery person of the receiving method determined by the resident. Although the designation method notification unit 230 may be a speaker, it is preferable to use an image display device such as a liquid crystal display because it can notify a variety of information.

If the visitor is a deliverer and a designated receiving method is set, the deliverer can quickly learn the designated receiving method set by the resident, thereby avoiding re-delivery of the delivered item. Additionally, since there is no waiting time to learn the designated receiving method, it is possible to improve delivery work efficiency. Furthermore, the tenant can convey the tenant's intentions to the delivery person without directly communicating with the delivery person, which is preferable from a security perspective. In the case of intercoms, there is a possibility that a malicious third party could pretend to be a delivery person and operate the collective entrance machine, and when a child or elderly person answers, they could try to commit fraud by having the individual open the individual entrance ED. However, in the entrance/exit management system 1000 according to the present embodiment, the above-mentioned problems can be avoided because the resident can be promptly notified of the receiving method without disclosing any personal information, including whether the resident is in the room or not. is less likely to occur.

Furthermore, by using this system for notifying residents of visits to residents, it is also possible to manage visits for business purposes all at once by using this system to notify the manager of visits. Specifically, the visit interface for mail and newspaper delivery and delivery will be shared, so in the case of mail and newspaper delivery, it will be possible to visit the administrator, enter the building, and drop the mail in the mailbox MB. becomes. This makes it possible, for example, to restrict visitors (flyer distributors) for the purpose of posting flyers. In addition, in the case of registered mail, it is sufficient to select "visit" and use the same operation as cash-on-delivery delivery.

The resident communication unit 131 of the control device 100 according to this embodiment can communicate with the resident's mobile information terminal 400. In FIG. 1, as a specific example, a wireless communication device 700 capable of connecting a network line NW and a mobile information terminal 400 is provided in a resident's dwelling unit DU, and the notification information transmitted from the resident communication unit 131 is It is transmitted to the mobile information terminal 400 via the wireless communication device 700 through the network line NW.

Since the resident can communicate with the control device 100 using the mobile information terminal 400, the system according to the present embodiment can be introduced without modifying or replacing the intercom room unit.

Hereinafter, a case in which the information input/output device 200 is prepared by modifying an existing intercom in a windbreak room AH of an apartment complex MD will be described as a specific example, and the entrance/exit management system 1000 according to an embodiment of the present invention performs the following. Explain the process in detail. FIG. 2 is a flow diagram of processing executed by a visitor registration unit, a visitor determination unit, a designated reception determination unit, and a reception instruction unit included in the control device of the entrance/exit management system according to an embodiment of the present invention. FIG. 3 is an explanatory diagram of processing executed by a visitor registration unit, a visitor determination unit, a designated reception determination unit, and a reception instruction unit included in the control device of the entrance/exit management system according to an embodiment of the present invention. The processing executed in the control device 100 will be explained mainly with reference to FIG. 2, and the exchange of information between the control device 100 and the information input/output device 200 will be explained mainly with reference to FIG.

FIG. 4 is a diagram showing an example of an image displayed on the touch panel display in a waiting state before the visitor registration section starts processing. FIG. 5 is a diagram illustrating an example of an image displayed on the touch panel display in a state where the process of the visitor registration unit is completed and the process of the visitor determination unit is not started. FIG. 6 is a diagram illustrating an example of an image displayed on the touch panel display to instruct placement in a placement space as the specified receiving method after the process of the specified method receiving unit is completed. FIG. 7 is a diagram showing an example of an image displayed on the touch panel display to instruct placement in front of the entrance as the designated receiving method after the process of the designated method receiving unit is completed. FIG. 8 is a diagram illustrating an example of an image displayed on the touch panel display to instruct face-to-face home delivery as the designated receiving method after the process of the designated method receiving unit is completed.

The existing intercom is provided with a camera CM1 that functions as an information gathering device, and a touch panel display that functions as a designation method notification section 230 and an operation input section 240. The touch panel display functions as an information input/output device 200 by displaying a predetermined screen, accepting operation inputs, and inputting information.

First, a screen as shown in FIG. 4 is displayed on the touch panel display to enable the camera CM1 to photograph the visitor. When the visitor stands in front of the camera CM1 in accordance with the displayed frame so that the area above the shoulders fits within the frame, the camera CM1 can obtain image information necessary for face authentication.

Image information photographed by camera CM1 is transmitted to visitor registration section 140 included in control device 100 (step S200 in FIG. 3). The visitor registration unit 140 generates visitor identification information for identifying the visitor based on information obtained from the information collection device located at the collective entrance, that is, image information captured by the camera CM1. The generated visitor identification information is stored in the storage unit 160 included in the control device 100 (step S201 in FIG. 3).

In addition, although the visitor registration part 140 is provided in the control device 100 in FIGS. 1 and 3, the present invention is not limited thereto. For example, from the viewpoint of increasing the processing speed of the visitor registration section 140, the information input/output device 200 may be provided with the visitor registration section 140. Furthermore, although visitor identification information is stored in the storage unit 160 in FIGS. 1 and 3, the present invention is not limited thereto. The visitor identification information may be stored in the storage device 600 or both. Also in the following description, the storage unit 160 shown as a storage location for information (data) is one specific example, and the storage device 600 may be the storage location, or both may be storage locations. Hereinafter, the storage unit 160 and the storage device 600 will also be collectively referred to as a “storage unit, etc.”.

The visitor registration unit 140 may determine whether the visitor is a registered visitor. Specifically, facial features are extracted from the image information, and compared with a registered visitor database stored in the storage unit 160 of the control device 100, for example, to determine the face of the registered visitor included in the database. If the feature values match within the allowable error range, the visitor is determined to be a registered visitor.

When the visitor registration unit 140 finishes generating and saving the visitor identification information, the visitor registration unit 140 transmits a control signal to the information input/output device 200 (step S202 in FIG. 3), and inputs a predetermined information to the operation input unit 240. Start processing. Specifically, as shown in FIG. 5, a registered image of the visitor is displayed on the touch panel display, an operation input image including a numeric keypad is displayed, and the area where the operation input image is displayed is operated. Processing for functioning as the input unit 240 starts.

In FIG. 5, in addition to the numeric keypad, a cancel button and a confirmation display for the entered room number ("110" is shown as a specific example) are displayed as operation input images, and a visit button, A delivery button and a contact button to the management office CR are displayed.

The visit button is used to inform the resident that the visitor wishes to enter the entrance/exit door EG and have a face-to-face meeting with the resident. Note that since registered mail and cash on delivery also require a face-to-face meeting with the resident, the visit button has a display indicating that these cases are included. In this way, by providing an input means for directly transmitting the purpose of the visit to the operation input unit 240, the work time for the delivery person is shortened and the burden of delivery work is eased.

Hereinafter, a case where the purpose of the visit is delivery will be explained as a specific example. In this case, the room number and delivery button in FIG. 5 are pressed. As a result, a signal indicating that the purpose is for delivery is output from the operation input unit 240 to the visit information receiving unit 210 (step S203 in FIG. 3). The visit information receiving unit 210 outputs the signal or a signal generated upon input of the signal, and the signal output from the visit information receiving unit 210 passes through the network line NW to the management communication unit 132. The information is input to the visitor determination unit 110 via the host computer (step S204 in FIG. 3).

When this signal is input, the visitor determination unit 110 acquires information regarding the purpose of the visit (visit purpose information) (step S100 in FIG. 2). Note that the signal output from the visitor information receiving section 210 is not directly input to the visitor determining section 110, but is stored, for example, in the storage section of the control device 100, and the visitor determining section 110 inputs the signal to the storage section 160 as necessary. You can access the information you need. In the following description as well, the present embodiment includes a case where information is exchanged between each unit via a storage unit or the like in this manner.

The visitor determination unit 110 determines whether the visitor is a delivery person based on the visit purpose information (step S101 in FIG. 2). If it is determined that the visitor is the delivery person, the visitor determination section 110 enables the designated reception determination section 115 to start executing the process (step S205 in FIG. 3).

The designated receipt determination unit 115 acquires information regarding the room number of the delivery destination (room number information) (step S102 in FIG. 2). The signal including the room number information has already been input to the visitor information receiving section 210 in step S203, and has been output from the visitor information receiving section 210 in step S204.

Next, the designated receipt determination unit 115 accesses a storage unit or the like (in FIG. 3, the storage unit 160) and acquires information regarding the delivery instruction (delivery instruction information) for the room number obtained by executing step S102. (Step S103 in FIG. 2, Step S206 in FIG. 3).

The designated receipt determining unit 115 determines whether or not the resident of the room number to which the delivery is to be made (receiving resident) has specified a receiving method in advance, based on the acquired delivery instruction information (step S104 in FIG. 2). If it is determined that the receiving resident has specified a receiving method, the designated receiving determination unit 115 generates a signal (receiving designation signal) indicating the designated receiving method that is the specified receiving method (receiving designation signal). Step S105), and output to the receipt instruction unit 120 (Step S207 in FIG. 3).

The reception instruction unit 120 that has received the reception designation signal outputs the reception designation signal to the designation method reception unit 220 through the network line NW and the management communication unit 132 (step S106 in FIG. 2, step S208 in FIG. 3). . The designated method receiving unit 220 that received the receiving designation signal in the information input/output device 200 sends a control signal to the designated method notifying unit 230 (step S209 in FIG. 3), and the designated method notifying unit 230 notifies the delivery person of the designated receiving method. Enable notification. The receiving instruction unit 120, which has received the receiving designation signal, outputs a signal related to the time at which the predetermined control signal was generated to the delivery time management unit 195 (step S212 in FIG. 3). The delivery time management unit 195 will be described later.

In this way, in the entrance/exit management system 1000 according to the present embodiment, when the visitor is a delivery person, the resident is not notified of the delivery person's visit, so the resident is unable to respond to the delivery person. becomes unnecessary. If it is difficult for the resident to deal with visitors, such as when the resident is in a meeting due to telework, the resident can do their own work by selecting the designated pick-up method to be placed in the placement space CS or placed in front of the entrance. I can concentrate. Even in such a case, the delivery history will be appropriately stored in the storage unit, etc., and the information will be reflected in the tenant application described later (see FIG. 21). Therefore, by checking the visit history screen, the resident can know that a delivery item has been placed in the placement space CS.

The control device 100 of the entrance/exit management system 1000 according to the present embodiment includes a designated reception setting section 111 that stores a designated reception method set by a resident in a storage section or the like. For example, from the resident application installed on the resident's mobile information terminal 400, it is possible to set whether the designated receiving method is delivery to the delivery space CS, delivery in front of the entrance, or home delivery (Fig. 20 reference). The designated reception setting unit 111 receives this setting information from, for example, the resident's mobile information terminal 400 (step S210 in FIG. 3), and stores the designated reception method in a storage unit or the like (storage unit 160 in FIG. 3) (step S210 in FIG. 3). S211).

The designated receipt setting unit 111 includes a designated receiving setting unit 112 that receives information regarding the resident's location and, if the resident is outside the predetermined range, considers the receiving method preset by the resident as the designated receiving method. . On the reception designation screen of the resident application shown in FIG. 20, by selecting "Automatic determination of presence/absence", execution of processing by the designation simulation unit 112 can be started, and by selecting "Manual" It is possible to stop the execution of this process. As a specific example of the preset receiving method, if there is a resident inside the resident's dwelling unit DU, "home delivery" is set as the designated receiving method, and if there is a resident outside the resident's dwelling unit DU or apartment complex MD, "home delivery" is set as the designated receiving method. If so, the designated receiving method may be set to be placed in the placement space CS or placed in front of the entrance.

In this way, if the tenant is outside the specified range, a preset receiving method (for example, placement in placement space CS) is automatically set, so that the tenant can specify the receiving method every time the resident's location changes. The trouble of changing the receiving method is freed, and the deliverer is prevented from taking home the delivered item because the resident did not properly set the designated receiving method.

The method of identifying the location of the tenant is not limited. For example, it may be specified based on the GPS position information of the tenant's mobile information terminal 400, or the location may be identified based on the wireless communication device 700 installed in the tenant's dwelling unit DU, or within the premises of the apartment complex MD but other than the tenant's dwelling unit DU. The identification may be made based on the connection status between the wireless communication device 710 installed at the location and the resident's mobile information terminal 400.

In FIGS. 6 to 8, an image indicating the designated receiving method is displayed in the area where the image of the registered visitor was displayed in FIG. 5. In FIG. 6, placement in the placement space CS is specified, in FIG. 7, placement in front of the individual entrance ED (placement in front of the entrance) is specified, and in FIG. Home delivery) is specified.

A delivery person may visit an apartment complex MD with a plurality of items to be delivered, and may wish to deliver them to a plurality of different tenants. In that case, by pressing the button displayed as "Next", the state of the operation input section 240 after step S202 in FIG. 3 is reached, and the operation input section 240 has a screen similar to that shown in FIG. screen (room number not entered) will be displayed. From this screen, the courier can go through the process of confirming another delivery method.

FIG. 9 is a diagram showing a screen displayed after the delivery person completes input to the operation input unit 240 for a plurality of delivered items. In FIG. 9, an image of a list showing residential unit numbers for each delivery method is displayed in the area where images of registered visitors were displayed in FIG. 5. From the left of the screen, the delivery methods are ``Delivery,'' ``Delivery in front of the entrance,'' and ``Delivery space.''

Hereinafter, in FIG. 2, the case where the visitor is not the delivery person in step S101 and the case where the designated receiving method is not set in step S104 will be described.

If the visitor is not a delivery person in step S101, the visitor determination unit 110 determines whether the visitor is a visitor to the resident (step S107 in FIG. 2). Specifically, a signal indicating that the "visit" button has been pressed in the operation input section 240 is input to the visitor information receiving section 210, and this signal or a signal based on this signal is output from the visitor information receiving section 210. The visitor determining unit 110 determines whether or not the information has been input to the visitor determining unit 110. As described above, in this embodiment, information based on the signal from the visitor information receiving section 210 is input to the storage section etc., and the visitor determination section 110 accesses the storage section etc. and reads this information. This includes a case where it is determined whether a visitor is a visitor to a resident.

If it is determined in step S107 that the visitor is a visitor to the resident, the visitor determination unit 110 generates a control signal to notify the resident that there is a visitor (step S108 in FIG. 2). , and outputs this control signal to the resident communication unit 131 (step S109 in FIG. 2). The resident communication unit 131 transmits this control signal or a signal based on this control signal to the resident's mobile information terminal 400.

The mobile information terminal 400 that has received such a signal causes the resident application to display a screen as shown in FIG. 22, for example. In FIG. 22, the visitor name "Yoshiko-san" is displayed based on the visitor identification information registered in the visitor registration section 140, and the image taken by the camera CM1 is displayed. The resident uses the buttons displayed on the visitor screen to input appropriate operations to make a call like an intercom or to permit entry to the entrance/exit door EG. Note that in FIG. 22, a still image of the visitor is displayed. Since the processing time required to display a still image is short, the resident can quickly visually identify the visitor.

Note that in the case where the visitor determining unit 110 determines in step S101 that the visitor is a delivery person, and the designated receiving determining unit 115 determines in step S104 that the designated receiving method is not set, The process of step S108 described above may be executed. In that case, the resident can display a pick-up designation screen as shown in FIG. 20 instead of the visitor screen shown in FIG. 22, and if the resident sets the designated pick-up method, step Preferably, the settings are such that the processes from S105 onwards are executed.

If it is determined in step S107 that the visitor is not a visitor to the resident, the visitor determination unit 110 determines whether the visitor is a visitor to the management room CR (step S110 in FIG. 2). ). If the visitor is a visitor to the control room CR in step S110, the visitor determination unit 110 generates a control signal to notify the control room CR that there is a visitor (step S111 in FIG. 2), This control signal is output to the management communication unit 132 (step S112 in FIG. 2). The resident communication unit 131 transmits this control signal or a signal based on this control signal to the computer 300 in the management room CR.

Note that the visitors to the management room CR include a mail carrier who posts mail to the mailbox MB and a flyer distributor who attempts to post a flyer advertisement to the mailbox MB. For flyer distributors, it is also possible to not allow flyers to be mailed and only the administrator to receive the flyers. The received flyer may be scanned, for example, and displayed on the flyer advertisement screen of the resident application (see FIG. 31). By operating in this way, fewer leaflet advertisements will be discarded as paper waste.

If it is determined in step S110 that the visitor is not a visitor to the management room CR, the visitor determining unit 110 executes step S100 again to obtain visit purpose information. As a result, the visitor determination section 110 enters a standby state in which it constantly refers to the visit information reception section 210 or the storage section to confirm the presence or absence of visit purpose information.

In the above description, a case has been described as a specific example in which the information input/output device 200 is prepared by modifying an existing intercom in the entrance hall EH of an apartment complex MD, but the present invention is not limited to this. For example, the information input/output device 200 may be a separate device attached to the housing of an existing intercom in the entrance hall EH.

The visitor information receiving section 210 and the designation method receiving section 220 provided in this separate device can communicate with the portable information terminal 500 through the wireless communication device 700 provided in the windbreak room AH, for example. 500 touch panel display may function as the specification method notification section 230 and the operation input section 240. In this case, the visit information receiving unit 210 can receive the delivery person's operation input information held in the delivery person's mobile information terminal 500. Further, the designated method receiving unit 220 can display the designated receiving method on the delivery person's portable information terminal 500. Furthermore, it is also possible to transmit information based on images taken by the camera of the delivery person's mobile information terminal 500 to the visitor registration unit 140.

In this way, necessary information can be acquired and notified using the visitor's mobile information terminal 500 without using the various functions of the existing intercom. In this case, since there is no need to modify the existing intercom, the installation period can be shortened. In a preferred example, the system according to this embodiment can be installed in an apartment complex MD without stopping the existing intercom at all. It is possible to introduce it.

It is preferable that the information input/output device 200 exchanges information with the visitor's portable information terminal 500 using a web application installed on the visitor's portable information terminal 500. If it is a web application, even if the visitor does not have a special application installed on the mobile information terminal 500, the visitor simply opens the web browser and transmits information regarding the purpose of entering the museum to the visitor information receiving unit 210 of the information input/output device 200. It is possible to receive information regarding the receiving method from the designation method receiving unit 220.

If the visitor who communicates with the control device 100 using the mobile information terminal 500 is a delivery person, the purpose of the visit can be sent to multiple residents at once by appropriately setting the interface application installed on the mobile information terminal 500. It is possible to convey. As a result, the list shown in Figure 9 can be prepared without having to repeatedly check the designated receiving method for multiple delivery items individually, so the delivery person can greatly save time visiting the apartment complex MD. Shortening is realized. Even in this case, the entrance/exit management system 1000 according to this embodiment receives the information about the purpose of the visit in the process of the visit information receiving unit 210 provided at the collective entrance. It can be determined that the person has visited the MD.

Next, based on the list shown in FIG. 9, the process executed by the control device 100 when the delivery person places the delivered item in the placement space CS will be described. FIG. 10 is an explanatory diagram of processing executed by the entrance/exit management system according to an embodiment of the present invention when placing items in a placement space.

The control device 100 includes a delivery item registration unit 150 that generates delivery item identification information linked to the delivery item based on information collected by an information collection device located in the entrance hall EH. In FIG. 10, as an information gathering device, a portable camera (camera PCM1) is provided at a collective entrance of an intercom that functions as an information input/output device 200. The information gathering device may be a camera of the delivery person's mobile information terminal 500.

The delivery item registration unit 150 enables the information collection device (camera PCM1 or the camera of the mobile information terminal 500) (step S220), and instructs the delivery person to use the information collection device (camera PCM1 or the camera of the mobile information terminal 500). For example, the tag attached to the delivered item and the appearance of the package are photographed. The delivery item registration unit 150 receives image data taken from the information collection device (step S221), and uses this data to create delivery item identification information for each delivery item. For example, text information is extracted from the image of the shipping tag, information about the appearance of the delivered item (shape, color, and location of the tag) is extracted from the packaging, and information containing these pieces of information is created as shipping item identification information. .

The created delivery item identification information is stored in a storage unit or the like (storage unit 160 built into the control device 100 and/or storage device 600 connected to the control device 100 via the network line NW) (step S222). ).

FIG. 11 is a diagram illustrating an example of an image displayed on a touch panel display when image recognition of a delivered item is performed as an example of processing by the delivered item registration unit. In FIG. 11, a list of delivery items to be placed in the placement space CS shown in FIG. The current state is shown. If the captured image displayed within the frame includes necessary information, that image is taken as a snapshot (written as a still image) and saved. In order to collect the necessary information, the touch panel display will display the following messages: ``Place the entire delivery within the frame,'' ``Change the angle and place the entire shipment within the frame,'' and ``Place the tag within the frame.'' You may also display an instruction such as "Please do so."

After acquiring the necessary image information and generating the delivery item identification information, display a message such as "Please take a photo of the next delivery item" and execute the process to generate the delivery item identification information for the next delivery item. Bye. When the delivery item identification information is properly generated, as shown in the list of placement space CS in Figure 11, the display color of the list may be changed to indicate that the process has been completed, or "Completed" may be displayed. It may also be displayed.

FIG. 12 shows that after the delivery product registration process has been completed by the delivery product registration unit, an identification code (an identification code based on a two-dimensional image) indicating the URL of the website for displaying the registered contents on the delivery person's mobile information terminal 500 is displayed on the touch panel. FIG. 3 is a diagram showing a state displayed on a display. FIG. 13 is an example of a display image based on the website of the URL indicated by the identification code shown in FIG. The room numbers of the recipients of the delivery items to be placed in the placement space are shown in a list in (c).

The display in FIG. 12 is displayed on the touch panel display by the delivery item registration unit 150 after generation of delivery item identification information for the plurality of delivery items shown in FIG. 11 is completed. When the delivery person reads this identification code with the camera of the mobile information terminal 500, the browser on the mobile information terminal 500 is started and moved to a predetermined site, and the image shown in FIG. 13 is displayed. As shown in Figure 13, the website indicated by the identification code in Figure 12 shows the delivery status for home delivery (a), placement in front of the entrance (b), and placement in the delivery space (c). It is possible to confirm.

Note that the delivery item registration unit 150 may directly display the image of FIG. 13 on the delivery person's mobile information terminal 500 without using the display on the touch panel display (step S223). When visitor registration by the visitor registration unit 140 is completed, the visitor registration unit 140 performs processing to enable information exchange with the delivery person's mobile information terminal 500 using a predetermined web application. If there is a delivery item registration unit 150, the delivery item registration unit 150 may display the image shown in FIG. 13 in the web application.

FIG. 13B shows, as an example, a state in which the placement in front of the entrances to room number 511 and room number 311 has been completed. This process of changing the display mode may be started by the delivery person pressing the "Complete" button to the right of the room number, or may be started by other methods.

As an example of another method, home delivery and delivery in front of the entrance are completed on the condition that the delivery person who registered the delivery item is photographed by the camera CM5 installed inside the entrance/exit door EG. In order to indicate this, execution of the process of changing the display in FIG. 13 may be started. This process can be executed by the exit/exit control unit 185, which will be described later. Alternatively, if an RF tag is attached to the delivered item, the condition is that the delivered item reaches the tenant's dwelling unit DU and the RF tag communicates appropriately with the communication device attached to the individual entrance ED. Execution of the above processing may be started as follows.

In the above description, the delivery item registration unit 150 generates the delivery item identification information based on the image taken using the camera PCM1 or the camera of the mobile information terminal 500, but the invention is not limited thereto. For example, as described below, an identification code containing delivery item identification information may be affixed to the delivery item.

FIG. 14 is a diagram illustrating an example of an image displayed on the touch panel display when an identification code to be attached to a delivered item is being generated as an example of processing by the delivered item registration unit. FIG. 15 is a diagram showing the relationship between the identification code affixed to the delivered item and the delivered item, in which (a) is an example of a display image of a URL, and (b) is a diagram of a sticker with an identification code displayed. This is an example.

In this example, the delivery item registration unit 150 generates a control signal for forming an identifier that has information corresponding to the delivery item identification information and is attached to the delivery item. Based on this control signal, an identification code including delivery item identification information is generated as a specific example of an identifier, and a sticker displaying this identification code is outputted by the printer 250 provided in the wind protection room AH. . In FIG. 14, the identification code displayed on the sticker affixed to the item delivered to room number 401 is displayed on the touch panel display, indicating that printing is now possible.

In FIG. 15(b), stickers affixed to the delivery items of room number 223, room number 718, room number 605, and room number 401 are successively displayed from the top. These stickers do not display information that identifies the recipient of the delivered item, such as the room number, so privacy can be protected by affixing this sticker to cover the tag affixed to the delivered item. It is. On the other hand, since the item number in the list in Figure 15(a) (1 to 4 in Figure 15(b)) is displayed on each sticker, the deliverer relies on this item number to apply the sticker. This can be done accurately, and the delivery item can also be accurately identified even after the sticker has been affixed.

Note that even when a sticker displaying an identification code is not used, as in the case where the delivery item identification information is generated by capturing an image of the delivery item described above, the delivery item registration unit 150 associates the item with the delivery item. The identification code may be generated based on the identification code. This identification code may be used to exit the placement space CS.

The control device 100 uses the visitor identification information generated by the visitor registration unit 140 based on the information obtained from the information collection device (camera CM1) located at the collective entrance (specifically, the windbreak room AH) to prevent entry. Alternatively, it includes an entrance/room entry control section 180 that manages room entry. Although FIG. 1 shows a form in which the visitor identification information stored in the storage unit 160 by the visitor registration unit 140 is read by the entrance/room entry control unit 180, the present invention is not limited to this. The visitor identification information generated by the visitor registration section 140 may be input as is to the entrance/room entry control section 180, or the visitor identification information stored in the storage device 600 by the visitor registration section 140 may be input to the entry/room entry control section. The unit 180 may read the information.

When the registration of all delivered products is completed in the delivered product registration unit 150, the entry/room entry control unit 180 activates the camera CM4 provided outside the entrance/exit door EG, so that the delivery person can be imaged with the camera CM4. (Step S224). When the camera CM4 obtains the image information necessary for face authentication, it transmits the information to the entrance/room entry control unit 180 (step S225). In FIG. 1, images shot by cameras CM2 to CM5 are input to the control device 100 via the camera management device 320, so in reality, the process of step S225 is executed by the camera management device 320. .

In addition, instead of activating the camera CM4, the entrance/room entry control unit 180 activates the camera CM4 when the human sensor installed outside the entrance/exit door EG detects a person outside the entrance/exit door EG. You may start it. Alternatively, the camera CM4 is constantly operating and functions as a human sensor, and when the camera CM4 detects a person, it specifies the position of the face and acquires the information necessary for face authentication, and the entrance/room entry control unit 180 You may also send it to.

The entrance/room entry control unit 180 reads the visitor identification information from a storage unit or the like (the storage unit 160 in FIG. 10) as appropriate (step S226), and the face image received by the entrance/room entry control unit 180 at step S225 identifies the visitor. It is determined whether the delivery person is a registered delivery person. If the face image is that of the delivery person who has registered as a visitor, a control signal is generated indicating that the entrance/exit door EG may be unlocked, and the control signal is sent to the door opening/closing control installed in the control room CR. The information is transmitted to the device 310 (step S227). Upon receiving this control signal, the door opening/closing management device 310 outputs a control signal for unlocking the entrance/exit door EG to the entrance/exit door EG (step S228). It is possible to go inside.

The entrance/room entry control unit 180 may manage the resident's entry into the facility or room using the resident's identification information. For example, the control device 100 inputs a face image of the resident using the camera of the resident's mobile information terminal 400 from the user registration screen of the resident application shown in FIG. The obtained resident identification information is recorded in a storage unit or the like. The entrance/room entry control unit 180 performs facial recognition based on the image of the person captured by the camera CM4, and determines whether the person is included in the resident identification information stored in the storage unit (a resident who has been registered as a user). Determine whether or not. If the person photographed by camera CM4 is a registered resident, a control signal is generated indicating that the entrance/exit door EG may be unlocked, and the control signal is sent to the control room CR. It is transmitted to the door opening/closing management device 310. Upon receiving this control signal, the door opening/closing management device 310 outputs a control signal for unlocking the entrance/exit door EG to the entrance/exit door EG. Thereby, the resident who has registered as a user can enter inside the entrance/exit door EG without performing an operation to unlock the door.

In this case, if multiple people are photographed by the camera CM4, and if all of the photographed persons are not residents who have registered as users, an alarm will be displayed/announced to request visitor registration; You may also notify the management office CR. This prevents unregistered persons (suspicious persons) from entering the apartment complex MD together with the residents.

The control device 100 includes a placement room control unit 170 that manages the delivery person's entry into the placement space CS using delivery item identification information. When the entrance/room entry control unit 180 completes execution of a series of processes, the placement/room entry control unit 170 becomes able to execute a predetermined process (step S229). The placement room control unit 170 enables the information collection device whose collection range is the entrance side of the placement space CS (step S230, step S233). In FIG. 2, the camera CM2 and the portable camera PCM2 provided on the entrance side of the entry/exit door CSD of the placement space CS correspond to the information gathering device.

The placement room control unit 170 uses information such as image data acquired from the camera CM2, which is one of the information collection devices (step S231), and information acquired from the recording unit, etc. (the storage unit 160 in FIG. 10) (step S232). Based on the visitor registration information, it is determined whether the delivery person who has been permitted to enter by the entry/room entry control unit 180 is about to enter the placement space CS.

If the delivery room control unit 170 determines that the person whose face has been authenticated based on the image taken by the camera CM2 is an appropriate delivery person, the delivery room control unit 170 collects an image of the delivered item owned by the delivery person from the camera PCM2. (Step S234), it is checked against the delivery item identification information (Step S232) acquired from the recording unit, etc. (in FIG. 10, the storage unit 160), and the delivery person appropriately owns the delivery item registered by the delivery item registration unit 150. Determine whether or not the When the delivery room control unit 170 determines that the correct delivery person has the delivery item appropriately, the delivery room control unit 170 allows the delivery person to enter the placement space CS, and opens the entry/exit door CSD to the placement space CS. A control signal for unlocking the door is transmitted to the door opening/closing management device 310 installed in the management room CR (step S236). Upon receiving this control signal, the door opening/closing management device 310 outputs a control signal for opening the entry/exit door CSD to the entry/exit door CSD (step S237), allowing the delivery person to enter the placement space CS. Become. In this manner, the placement/arrangement room control unit 170 determines whether entry into the placement space CS is possible.

The placement room control unit 170 also performs processing for changing the display on the delivery person's mobile information terminal 500 (step S235). Specifically, as shown in FIG. 16, a process is executed to change the display of "not in stock" to "ready for stock" for each delivery item. Thereby, the delivery person can confirm that the procedure in front of the entry/exit door CSD has been appropriately completed.

The placement room control unit 170 may notify the delivery person of the location within the placement space CS of the delivery item to be placed in the placement space CS. Specifically, a display device may be provided inside the placement space CS, and an image specifying the placement location of each delivery item may be displayed on the display device. The placement room control unit 170 may display an image showing the placement location of each delivery item on the delivery person's portable information terminal 500. By notifying the location of each delivery item in this way, it is possible to prevent the delivery person from making a mistake in delivery.

The control device 100 includes a placement/exit control unit 175 that manages the delivery person's exit from the placement space CS. When the placement/arrangement room control section 170 completes execution of a series of processes, the placement/exit room control section 175 becomes able to execute a predetermined process (step S238). The placement and exit room control unit 175 enables the information collection device (camera CM3) whose collection range is the exit side of the placement space CS (step S239), and receives information such as image data acquired from the information collection device (step S239). Step S240). The placement/leaving room control unit 175 determines whether the delivery person can leave the placement space CS based on the information acquired from the information collecting device. Specifically, the room placement/leaving control unit 175 uses an image obtained by the delivery person having the camera CM3, which is an information gathering device, take a picture of himself/herself, and an image obtained from a recording unit or the like (storage unit 160 in FIG. 10). (Step S241) Based on the visitor registration information, it is determined by biometric authentication such as facial authentication whether the delivery person is the one who wishes to leave the placement space CS.

In addition, if the placement space CS is equipped with an information gathering device that can confirm that the delivery item has been placed at a designated storage location, the placement/leaving room control unit 175 may collect information from the information gathering device. Based on the information, it is determined whether the delivery person has placed all of the predetermined items in the designated locations. Note that a specific example of the information gathering device in this case is a camera that can take a picture of the delivered item placed at a designated storage location. After confirming that the delivery item is properly placed in the placement space CS and that the correct delivery person is in front of the entrance/exit door CSD, the placement/exit control unit 175 allows the delivery person to leave the placement space CS. Then, a control signal for unlocking the entrance/exit door CSD of the placement space CS is transmitted to the door opening/closing management device 310 installed in the management room CR. (Step S243). Upon receiving the above control signal, the door opening/closing management device 310 outputs a control signal for opening the entry/exit door CSD to the entry/exit door CSD (step S244), and the delivery person is allowed to leave the placement space CS. Become.

The room placement/leaving control unit 175 also performs processing for changing the display on the delivery person's portable information terminal 500 (step S242). Specifically, as shown in FIG. 17, the display color of all delivery items that are to be placed in the placement space CS is changed, and the display that was previously “Available for stocking” is changed to “Complete”. Execute the process to change to . This allows the delivery person to confirm that the work in the placement space CS has been appropriately completed.

The control device 100 includes a delivery completion notification unit 190 that generates a completion notification control signal for notifying the resident that the delivery has been completed by the delivery person, on the condition that the delivery person has left the building or left the room. When step S243 is completed, the placement/leaving control unit 175 enables the process of the delivery completion notification unit 190 to be executed (step S245).

The delivery completion notification unit 190 may perform processing to notify the resident's mobile information terminal 400 that the delivery item has been placed in the placement space CS (step S246). As an example of the result of executing this process, the delivery notification screen in FIG. 23 shows that four delivered items were placed in the placement space CS on March 30th. Each delivered item is given a unique identification code and confirmation number (in FIG. 23, they are "98", "25", "43", and "38", respectively). This number may be, for example, a number (shelf number) related to the arrangement of the placement space CS, or a number displayed on a sticker affixed to the delivered item. By changing the display on the delivery notification screen in this way, the resident can know that the delivery item has been placed in the placement space CS.

By the delivery completion notification unit 190 executing the process, a notification may be sent to the resident's mobile information terminal 400 in a so-called push communication format. In this case, it is possible to know more reliably that the delivery item has been placed in the placement space CS than by changing the display on the delivery notification screen.

The control device 100 includes an exit/exit control section 185 that manages exit or exit of a person who has entered the facility or who has entered the room and who has been permitted by the entrance/exit control section 180. When the placement/exit control unit 175 completes execution of a series of processes, the exit/exit control unit 185 becomes able to execute a predetermined process (step S247). The exit/exit control unit 185 enables the information collection device (camera CM5) whose collection range is inside the entrance/exit door EG (step S248), and receives information such as image data acquired from the information collection device. (Step S249) The exit/room exit control unit 185 determines whether the delivery person can leave the hall based on the information acquired from the information collection device. Specifically, the exit/exit control unit 185 acquires an image obtained by the delivery person having the camera CM5, which is an information gathering device, take a picture of himself/herself, and a recording unit, etc. (the storage unit 160 in FIG. 10). (Step S250) Based on the visitor registration information, through biometric authentication such as facial recognition, the person who wishes to leave the building through the entrance/exit door EG is sent to the delivery person and the person who has been permitted to enter by the entrance/room control unit 180. /Or it is determined whether or not the delivery person is permitted to leave the room by the placement/leaving control unit 175. After confirming that the delivery person is an appropriate delivery person, the exit/exit control unit 185 installs a control signal in the management room CR to allow the delivery person to leave the building and unlock the entrance/exit door EG. is transmitted to the door opening/closing management device 310 (step S251). Upon receiving this control signal, the door opening/closing management device 310 outputs a control signal for unlocking the entrance/exit door EG to the entrance/exit door EG (step S252). It becomes possible to return to the outside.

In FIG. 10, the delivery completion notifying unit 190 is enabled to start processing by the placement/leaving room control unit 175, but the present invention is not limited thereto. For example, if the leaving/exit control unit 185 executes step S251 and allows the delivery person to leave the building, the process of the delivery completion notification unit 190 may be executable. If the delivery person does not have a delivery item to place in the delivery space CS and only delivers the item to the home or places it in front of the entrance, the process of the delivery/leaving control unit 175 is not executed, so the delivery is not carried out as described above. Preferably, the building/exit control unit 185 controls the start of execution of the process by the delivery completion notification unit 190. For example, a visitor who is registered in the visitor registration unit 140 and who is determined to be a delivery person by the visitor determination unit 110 enters the building entrance/exit door EG without registering the delivery item in the delivery item registration unit 150. If the image is captured by the camera CM4 and the request for entry is confirmed by the entrance/room control unit 180, the delivery person does not have the delivery item to place in the placement space CS, so the exit/room exit control unit 185 The control device 100 may change the settings so that the delivery completion notification unit 190 can start executing the process.

Similarly to the entrance/room entry control section 180, the exit/room exit control section 185 may manage the resident's exit or exit from the room using the resident's identification information. A resident who has registered as a user on the user registration screen of the resident application can leave (go out) from the entrance/exit door EG without performing any unlocking operation.

The control device 100 is configured to issue a delivery completion notification even if a predetermined period of time has elapsed from the time when the visitor determination unit 110 determines that the visitor is the delivery person or from the time when the receipt instruction unit 120 generates a predetermined control signal. If the unit 190 does not generate a completion notification control signal, a delivery time management unit 195 is provided that generates a signal notifying that the work is delayed. In FIGS. 1 and 3, the receipt instruction unit 120 outputs a signal regarding the time at which a predetermined control signal was generated to the delivery time management unit 195. The delivery time management unit 195 receives the signal from the receipt instruction unit 120 and starts managing the delivery person's working time. If a completion notification control signal is not input from the exit/exit control unit 185 even after a predetermined period of time has passed since the start of management, some kind of trouble may have occurred, so the delivery time management unit 195 generates a delayed signal and outputs it to the communication section 130 (tenant communication section 131, management communication section 132). The destination of the delay signal may be not only the tenant but also the manager, the business that arranged the delivery person (delivery business), or the person in charge of security. Furthermore, instead of the receipt instruction section 120, the visitor determination section 110 or the designated reception determination section 115 may output a signal regarding the time at which a predetermined process is executed to the delivery time management section 195.

18 to 23 and FIGS. 25 to 31 are diagrams showing operation screens of the application (resident application) installed on the resident's mobile information terminal 400.

The tenant identification information (user registration) for the entry/room exit control unit 180 and exit/room exit control unit 185 to execute processing is input (user registration) into the mobile information terminal 400 of the resident of the apartment complex MD. An application (tenant application) is installed for the purpose of setting the specified receiving method acquired by the receiving determination unit 115 and displaying a delivery notification as a result of the processing of the delivery completion notification unit 190. Ru. In this embodiment, the tenant app also has functions for reserving shared spaces in the apartment complex MD, such as gathering spaces and meeting spaces, and communicating with the apartment complex management association, including paying management fees to the apartment complex MD management association. ing.

The resident application has a plurality of operation screens listed below.
(A) Administrator registration screen (Figure 18)
(B) User registration screen (Figure 19)
(C) Receipt designation screen (Figure 20)
(D) Visit history screen (Figure 21)
(E) Visit response screen (Figure 22)
(F) Delivery notification screen (Figure 23, Figure 25)
(G) Smart lock screen (Figure 26)
(H) Shared space reservation screen (Figure 27)
(I) Calendar screen (Figure 28)
(J) Control room text notification screen (Figure 29)
(K) Bulletin screen (Figure 30)
(L) Flyer advertisement screen (Figure 31)

FIG. 18 is a diagram illustrating an example of an operation screen for administrator registration (administrator registration screen). The personal information of the resident's head of household is displayed on the administrator registration screen, and the personal information can be confirmed and changed. Specifically, an email address and password are displayed as login information. The characters entered in the password are hidden. The registrant information includes the resident's name, address, room number, and telephone number. Furthermore, necessary credit card information for paying management fees and repair costs is displayed as payment information. Information other than address information can be changed by pressing the "Change" button. Since the address information is the location of the apartment complex MD, it cannot be changed by the resident, and is automatically set when installing the resident app.

The payment information set on the administrator registration screen may be associated with the processing of the control device 100. For example, the control device 100 collects the management fee payment information of the management association linked to the payment information (which may include the rent in the case of a rental tenant), and based on that information, enters and exits the building. It may be determined whether or not to transmit a control signal for unlocking the door EG to the door opening/closing management device 310 installed in the management room CR. Specifically, it is possible to restrict the opening and closing of the entrance/exit door EG for tenants who are significantly behind in paying management fees or rental fees. Also, using the payment information, you can pay the delivery fee on the application for cash-on-delivery delivery and have it delivered to your front door. This eliminates the need for face-to-face meetings with the delivery person even though the delivery is cash on delivery.

FIG. 19 is a diagram showing an example of a user registration operation screen (user registration screen) in the resident application. By registering resident identification information in the control device 100 by operating the user registration screen, it becomes possible to enjoy various services provided by the entrance/exit management system 1000.

FIG. 20 is a diagram illustrating an example of an operation screen (receipt designation screen) for specifying a method of receiving delivery items in the resident application. As explained earlier, it is possible to set in advance the method of receiving the delivered goods: delivery to the delivery space CS, delivery in front of the entrance, or home delivery. You may choose to have the method designation set automatically in your absence (outside a predetermined range).

FIG. 21 is a diagram showing a screen (visit history screen) that displays the visit history in the resident application. Visitors, dates and times of visits, and responders can be kept as a history. If the purpose of the visit is for delivery and the delivered item is placed in the storage space CS, instead of displaying the contact person, a message indicating that the delivered item has not been collected will be displayed. "Compatible" is displayed. For example, regarding the delivery at 11:11:25 on March 30th, please check on the visit history screen that the delivery is not handled and is placed in front of the entrance or in the storage space CS. I can do it. Note that the delivery time of the delivery person's visit may be the time when the delivery time management section 195 receives the signal from the receipt instruction section 120 and starts managing the delivery work time.

FIG. 22 is a diagram showing a screen displaying a visitor's visit (visit correspondence screen) in the resident application. As described above, an image registered in the visitor registration section 140 or a still image of the visitor acquired from the storage section or the like based on the visitor's visitor identification information is displayed. By displaying a still image in this manner, a clearer image can be displayed more quickly than an intercom. Furthermore, since it is a still image, it is easy to confirm the facial features (expressions) of the visitor, which is preferable from a security perspective.

FIG. 23 is a diagram showing a screen (delivery notification screen) that displays the delivery notification and the receiving status in the resident application. As described above, as the delivery completion notification unit 190 executes the process, a notification regarding the delivered item is displayed on the delivery notification screen. On March 30th, there were four delivered items placed in storage space CS, on March 28th there was one delivered item placed in front of the entrance, and on March 27th there was one delivered item placed in front of the entrance. It shows that there are two delivered items, and that there are two delivered items on March 26th.

Hereinafter, using FIG. 24, a description will be given of how a resident receives a delivered item from the placement space CS. FIG. 24 is an explanatory diagram of processing executed by the entrance/exit management system according to an embodiment of the present invention when receiving from the placement space.

As shown in FIG. 23, the resident who learns that there is a delivery item placed on the delivery notification screen executes the process of the placement room control unit 170 in order to open the entry/exit door CSD of the placement space CS. Start execution. The starting method is not limited. A button for starting the entry/exit door CSD may be provided on the entry/exit door CSD, the camera CM2 on the entrance side of the entry/exit door CSD may be activated at all times and function as a human sensor, or the entry/exit door CSD may be activated. The process may start when the wireless communication device 700 installed near the CSD detects that the mobile information terminal 400 of the resident who has the delivery item in the placement space CS has entered the communication range.

The placement room control unit 170 activates the camera CM2 (step S260, it may have already been activated as described above), and the camera CM2 takes an image necessary for face authentication when a person enters the photographing range. . The photographed image is output to the placement room control section 170 (step S261). The placement room control unit 170 that has acquired the image appropriately acquires resident identification information from a storage unit or the like (the storage unit 160 in FIG. 24) (step S262), and determines whether any resident can enter the placement space CS. Identify what you want. When the identification of the resident is completed, the placement room control unit 170 activates the camera PCM2 (step S263). The resident displays a delivery notification screen on the mobile information terminal 400 and causes the camera PCM 2 to read the identification code linked to the delivered item (desired item) that the resident wishes to receive. On the delivery notification screen, the identification code may be enlarged and displayed by tapping a display area associated with a predetermined identification code. Note that, as described above, the identification code includes information associated with the delivery product identification information.

After acquiring the image of the identification code linked to the desired item from the camera PCM2 (step S264), the placement room control unit 170 acquires the resident identification information from the storage unit (the storage unit 160 in FIG. 24) as appropriate. (Step S265) It is determined whether or not the desired item is a delivery item that should be received by the resident specified by the placement room control unit 170.

As a result of the above determination, if the desired item is appropriate, the placement and placement room control unit 170 allows the resident to enter the placement space CS, and opens the entry/exit door CSD to the placement space CS. A control signal for locking is transmitted to the door opening/closing management device 310 installed in the management room CR (step S266). Upon receiving the above control signal, the door opening/closing management device 310 outputs a control signal to open the entrance/exit door CSD to the entrance/exit door CSD (step S267), allowing the resident to enter the placement space CS. becomes.

Once the placement and placement room control unit 170 transmits a control signal for unlocking the entry/exit door CSD to the placement and placement space CS to the door opening/closing management device 310, the placement and placement room control unit 170 can start executing the processing of the placement and placement room control unit 175. At the same time, a signal regarding the time at which unlocking of the entry/exit door CSD is permitted is output to the entrance/room entry time management section 195A, which has the same function as the delivery time management section 195 (step S269). The entry/room entry time management unit 195A included in the control device 100 receives a signal from the placement/arrangement room control unit 170 and manages the entry time of the person entering the placement/arrangement space CS. The entrance/room entry time management unit 195A may manage the entrance time and residence time of the visitor, or may manage the residence time of the resident in the placement space CS.

When the process becomes executable, the placement/exit control unit 175 activates the camera CM3 whose imaging range is the indoor side of the entrance/exit door CSD of the placement space CS (step S270). Camera CM3 takes an image necessary for facial recognition when a person enters the shooting range. The photographed image is output to the room arrangement/removal control section 175 (step S271). The placement/displacement control unit 175 that has acquired the image appropriately obtains resident identification information from a storage unit or the like (the storage unit 160 in FIG. 24) (step S272), and causes the placement/displacement room control unit 170 to execute the process. It is determined whether or not the resident has entered the room. If it is determined that the resident is an appropriate resident, the placement/exit control unit 175 activates the portable camera PCM3 installed inside the placement space CS (step S273). The tenant reads the identification code displayed on the packaging or tag of the delivered item, or on the sticker affixed to the delivered item.

After acquiring an appropriate image from the camera PCM3 (step S274), the room placement/exit control unit 175 acquires resident identification information and delivery item identification information from a storage unit (in FIG. 24, the storage unit 160) as appropriate (step S272). ). Then, the placement/exit room control unit 175 determines whether the delivery item that the resident is about to take out is the item that the resident specified by the placement/exit room control unit 170 wishes to receive.

When determining that the delivery item is appropriate, the placement/exit control unit 175 allows the resident to leave the placement space CS and sends a control signal to unlock the entry/exit door CSD of the placement space CS. It is transmitted to the door opening/closing management device 310 installed in the management room CR. (Step S275). Thereby, the door opening/closing management device 310 outputs a control signal for opening the entrance/exit door CSD to the entrance/exit door CSD (step S276), allowing the resident to leave the placement space CS.

After transmitting a control signal for unlocking the entry/exit door CSD to the arrangement space CS to the door opening/closing management device 310, the placement/exit control unit 175 sends the entry/exit time management unit 195A to the control signal for unlocking the entry/exit door CSD to the arrangement space CS. A signal regarding the time when unlocking is permitted is output (step S277). The entrance/room entry time management unit 195A may calculate the resident's time in the room and transmit the time the resident spends in the room to the computer 300 in the management room CR.

FIG. 25 is a diagram showing a state in which all delivered items have been received on the delivery notification screen of the resident application. After performing step S275, the placement/leaving room control unit 175 changes the display of the delivery notification screen of the resident application to indicate that the delivery item has been received, as shown in FIG. A control signal is generated and transmitted to the mobile information terminal 400 of the resident who received the delivered item (step S279).

FIG. 26 is a diagram showing a screen (smart lock screen) that displays the operating status of the smart lock in the resident application. The function of the smart lock screen is based on the assumption that the resident uses the user registration screen to cause the control device 100 to generate entry person identification information. In FIG. 26, an image of a locked key is displayed indicating that the smart lock function is not operating for the entrance door (entrance/exit door EG, individual entrance ED). On the other hand, regarding the entrance/exit door DD of the garbage storage area DR, an image of an unlocked key is displayed, indicating that the smart lock function is in operation. In this state, the resident can perform facial recognition using the camera CM7 installed on the entrance side of the entrance/exit door DD of the garbage storage area DR, without having to perform any special unlocking operation on the entrance/exit door DD. You can now enter the garbage storage DR. In addition, if the smart lock function is activated for the entrance door, cameras CM4 and CM5 installed on the entrance/exit door EG and camera CM6 installed on the resident's unit DU will be used to lock the entrance door. - The entrance control section 180 and the exit/exit control section 185 control the locking/unlocking of the entrance/exit door EG and the individual entrance ED.

FIG. 27 is a diagram illustrating an example of a shared space reservation operation screen (shared space reservation screen) in the resident application. On the shared space reservation screen, for example, it can be confirmed that the meeting place has been reserved for the time period from 14:00 to 16:00 on April 4th, and the guest room has been reserved for after 15:00 on April 29th. The display is shown.

FIG. 28 is a diagram showing a calendar operation screen (calendar screen) in the resident application. As a specific example, March and April are displayed on the calendar screen, and the date of the operation (March 30th in FIG. 28) is highlighted with a thick frame so that it can be recognized. Furthermore, the dates reserved on the shared space reservation screen (April 4th and April 29th) are highlighted by changing the background color. By pressing this highlighted date, you can check or change the schedule for that day, reserve or confirm shared space, etc.

FIG. 29 is a diagram showing a screen (management room text notification screen) that displays text-based notifications from the management room in the resident application. FIG. 30 is a diagram showing a screen (posting screen) for displaying information that was conventionally displayed on a bulletin board in the resident application. The tenant app is an essential item for residents to live in an apartment complex MD, so as shown in these figures, communicating communications from the management office CR through the tenant app improves communication. It is realized to increase the

FIG. 31 is a diagram showing a screen (flyer advertisement screen) for displaying a flyer advertisement received by the management room in the resident application. According to the entrance/exit management system 1000 according to this embodiment, a flyer distributor who wants to post a flyer advertisement visits the management room CR through steps S110 to S112 in FIG. At this time, the administrator of the management room CR may not approve the posting of flyers, and the administrator may only receive the flyers. The received flyer is scanned, for example, and displayed on the flyer advertisement screen of the resident application, as shown in FIG. By operating in this way, fewer leaflet advertisements will be discarded as paper waste.

The embodiments described above are described to facilitate understanding of the present invention, and are not described to limit the present invention. Therefore, each element disclosed in the above embodiments is intended to include all design changes and equivalents that fall within the technical scope of the present invention. For example, in the above description, an identification code including delivery product identification information was cited as a specific example of the identifier, but an RF tag on which delivery product identification information is written is given as another example of the identifier. Since the location of the RF tag can be detected by the wireless communication device 710, the location of the delivered item in the apartment complex MD can be ascertained. Therefore, in this case, it is possible to confirm the position of the delivery item in the placement space CS and to confirm whether or not the delivery item has been properly placed in front of the entrance.

Further, each part of the control device 100 may be substantially integrated with other parts. For example, the designated receipt determination unit 115 and the receipt instruction unit 120 may be integrated, and the designated receipt determination unit 115 may execute the processing of the receipt instruction unit 120. Alternatively, the control device 100 may be composed of a plurality of devices, and each part of the control device 100 in the above description may be distributed among the plurality of devices. Such an arrangement may improve processing speed.

1000: Entrance/exit management system 100: Control device 110: Visitor determination unit 111: Designated reception setting unit 112: Designated reception setting unit 115: Designated reception determination unit 120: Reception instruction unit 130: Communication unit 131: Resident communication unit 132: Management communication section 140: Visitor registration section 150: Delivered product registration section 160: Storage section 170: Placement/arrangement room control section 175: Placement/exit room control section 180: Entry/room entry control section 185: Leaving/room exit control Section 190: Delivery completion notification section 195: Delivery time management section 195A: Entry/room entry time management section 200: Information input/output device 210: Visit information reception section 220: Designation method reception section 230: Designation method notification section 240: Operation input section 250: Printer 300: Computer 310: Door opening/closing management device 320: Camera management device 400: Portable information terminal 500: Portable information terminal 600: Storage device 700, 710: Wireless communication device AH: Wind protection room CM1 to CM7: Camera CR: Management room CS: Arrangement space CSD: Entrance/exit door DD: Entrance/exit door DR: Garbage storage area DU: Tenant dwelling unit ED: Individual entrance EG: Entrance/exit door EH: Entrance hall MB: Mailbox MD: Apartment building NW: Network line OG: Outer door PCM1 to PCM3: Camera

Claims (17)

An entrance/exit management system for an apartment complex,
comprising an information input/output device provided at the entrance of the collective housing complex, and a control device capable of communicating with the information input/output device,
The control device includes:
a visitor determination unit that determines whether a visitor to the apartment complex is a delivery person whose purpose is to deliver a delivery item;
When the visitor determination unit determines that the visitor is the delivery person, it determines whether a resident of the apartment complex to be visited has specified a receiving method in advance, and selects the receiving method. a designated receiving determination unit that generates a signal indicating a designated receiving method that is the designated receiving method when it is determined that the designated receiving method is designated;
a reception instruction unit that receives a signal indicating the specified reception method and generates a control signal to be transmitted to the information input/output device;
Equipped with
The information input/output device is
a visitor information receiving unit capable of receiving information indicating the visitor's visit to the facility and transmitting the information to the visitor determining unit;
a specified method receiving unit that receives the control signal generated by the receiving instruction unit and is capable of notifying the delivery person of the specified receiving method;
An entrance/exit management system characterized by comprising: The control device further comprises a designated reception setting unit that stores the designated reception method set by the resident in a storage unit included in the control device or a storage device communicatively connected to the control device. The entrance/exit management system described in 1. The designated receipt setting unit receives information regarding the resident's location, and if the resident is outside a predetermined range, the designated receiving setting unit sets a designation fiction in which a receiving method preset by the resident is regarded as the designated receiving method. The entrance/exit management system according to claim 2, comprising: a section. The entrance/exit management system according to claim 1, wherein the control device includes a delivery item registration unit that generates delivery item identification information linked to the delivery item. 5. The entrance/exit management system according to claim 4, wherein the delivery item registration unit generates the delivery item identification information based on information collected by an information collection device located at the collective entrance. The entrance/exit management system according to claim 4, wherein the delivery item registration unit has information corresponding to the delivery item identification information and generates a control signal for forming an identifier attached to the delivery item. . 5. The entrance/exit management system according to claim 4, wherein the delivery item registration unit notifies the visitor's mobile information terminal that the delivery item identification information has been appropriately generated. 5. When the receiving method is placement, the control device includes a placement and placement room control unit that manages entry to the placement space using the delivery item identification information. management system. The placement and placement room control unit compares information acquired from an information collection device provided at an entrance side of the placement space with the delivery product identification information to determine whether or not entry to the placement space is permitted. The entrance/exit management system described in Section 8. 9. The entrance/exit management system according to claim 8, wherein the control device includes a placement/exit control unit that manages exit from the placement/placement space. The control device uses the visitor identification information generated by a visitor registration unit that generates visitor identification information for identifying the visitor based on information obtained from an information collection device located at the collective entrance. 2. The entrance/exit management system according to claim 1, further comprising an entrance/room entry control unit that manages entrance or room entry. 12. The entrance/exit management system according to claim 11, wherein the entrance/room entry control unit manages entry or room entry of the resident using identification information of the resident. 12. The entrance/exit management system according to claim 11, wherein the control device further includes an exit/exit control unit that manages exit or exit of the visitor or the room occupant permitted by the entrance/exit control unit. 14. The entrance/exit management system according to claim 13, wherein the control device further includes an entry/room entry time management section that manages the entrance time or room entry time of the person or the room occupant. The control device further includes a delivery completion notification unit that generates a completion notification control signal for notifying the tenant that the delivery has been completed by the delivery person, on the condition that the delivery person has left the building or left the room. The entrance/exit management system described in Section 1. The control device further includes a delivery time management unit that generates a signal notifying that the work is delayed if the delivery completion notification unit does not generate the completion notification control signal even after a predetermined time has elapsed. The entrance/exit management system according to claim 15. The entrance/exit management system according to claim 1, further comprising a visitor registration unit that generates visitor identification information for identifying the visitor based on information obtained from an information collection device located at the collective entrance. .