JP2023160654A - Sales data processing device, sales data processing system, and program - Google Patents

Abstract

To provide a sales data processing device, a sales data processing system, and a program that can achieve an appropriate store operation.SOLUTION: A sales data processing device includes: acquisition means (steps 1 to 3) for acquiring member information; acceptance means (steps 1 to 6) for accepting a fact that a member deadline for the acquired member information is to be updated; display means (a touch panel) for, when the fact that the member deadline is to be updated is accepted, displaying a registration screen including the member information (steps 1 to 7, 1 to 9), and when the fact that the member deadline is to be updated is not accepted, displaying a registration screen not including the member information (steps 1 to 13); registration means (a scanner unit) for performing commodity registration; and adjustment start means for accepting a fact that adjustment processing is to be performed. The display means displays the adjustment start means when commodity registration is performed by the registration means on the registration screen including the member information.SELECTED DRAWING: Figure 5

Description

Application for application of Article 30, Paragraph 2 of the Patent Act has been filed ・Geo Retail Co., Ltd. Geoya Hasune 2-chome store January 17, 2020 ・Geo Retail Co., Ltd. Geoya Tokiwadai Ekimae store January 17, 2020

The present invention relates to a sales data processing device, a sales data processing system, and a program.

2. Description of the Related Art Conventionally, sales data processing devices such as self-service devices that are operated by customers and perform settlement processing have been used. On the other hand, some stores have a membership system in which members are given various benefits such as discounts on product prices (for example, see Patent Document 1).

JP2015-052881A

However, if a membership fee (such as an annual fee) is required to become a member, problems may arise in the operation of the sales data processing device.

The present invention has been made in view of the above-mentioned points, and an object of the present invention is to provide a sales data processing device, a sales data processing system, and a program that enable appropriate store management.

The present invention provides an acquisition means for acquiring member information, a reception means for accepting a request to update the membership expiration date related to the member information acquired by the acquisition means, and a member display means for displaying a registration screen containing information, and displaying a registration screen that does not include member information if the reception means does not accept the update; a registration means for performing product registration processing; and a registration means for performing payment processing. and a payment start means that accepts the request, and the display means displays the payment start means on the registration screen including the member information on the condition that the product is registered by the registration means. and sales data processing equipment.
The present invention also provides an acquisition means for acquiring member information, a reception means for accepting a request to update the membership expiration date related to the member information acquired by the acquisition means, and when the reception means receives the request for updating. display means for displaying a registration screen including member information; and display means for displaying a registration screen not including member information when the reception means does not accept the update; a registration means for performing product registration processing; and a registration means for performing payment processing. and a payment start means that accepts an instruction to perform the payment, wherein the display means displays the payment start means on the registration screen including the member information on the condition that the product is registered by the registration means. It is characterized by a sales data processing system.
Further, the present invention includes a computer as a sales data processing system, an acquisition means for acquiring member information, a reception means for receiving a request to update the membership expiration date of the member information acquired by the acquisition means, and a computer for updating the membership information by the reception means. display means that displays a registration screen that includes member information when the request to update is accepted, and displays a registration screen that does not include member information when the request to update is not accepted by the reception means; and registration that performs product registration processing. The display means is configured to function as a payment start means that accepts a request to perform payment processing, and further causes the display means to start the payment on the condition that product registration is performed by the registration means on the registration screen including the member information. A program characterized in that it functions to display means.

1 is an overall schematic configuration diagram of a self-system 1. FIG. It is an external view of the registration and payment device 60,100. 2 is a block diagram showing an example of a functional configuration of a registration and settlement device 60. FIG. 1 is a front view showing an example of a mobile terminal 130. FIG. It is an operation flow diagram showing an example of payment processing by the registration payment device 60 (100). 6 is a diagram showing the flow of various screens G11 to G19 displayed on the touch panel 63 of the registration and settlement device 60. FIG. 6 is a diagram showing the flow of various screens G21 to G27 displayed on the touch panel 63 of the registration and settlement device 60. FIG. 6 is a diagram showing the flow of various screens G29 to G35 displayed on the touch panel 63 of the registration and settlement device 60. FIG. 2 is a block diagram showing an example of a functional configuration of a mobile terminal 130. FIG. 3 is an operational flow diagram showing an example of product registration processing by the mobile terminal 130. FIG. 5 is a diagram showing the flow of various screens G43 to G51 displayed on the touch panel 137 of the mobile terminal 130. FIG. FIG. 4 is an operation flow diagram showing an example of processing in the payment device 50 that receives payment data from the mobile terminal 130 and processes the payment. It is a diagram showing an initial screen G61 for product registration. It is a diagram showing a member registration screen G63. It is a diagram showing an update confirmation screen G65. It is a diagram showing a registration screen G67 for non-members. It is a diagram showing a member registration screen G69.

Embodiments of the present invention will be described in detail below with reference to the drawings.
FIG. 1 is an overall schematic configuration diagram of a self-service system (sales data processing system) 1 according to an embodiment of the present invention. As shown in the figure, the self-service system 1 includes a head office server 10, a cloud server 20 on the network NT, a store controller 30, a transaction status management device 40, a settlement device 50, and a registered settlement device 60. . . , 100 . . . and mobile terminals 130 . . . are connected through a communication line. This self-service system 1 can be introduced into various stores (supermarkets, convenience stores, drug stores, home centers, home electronics retailers, etc.).

This self-service system 1 is used in such a manner that a customer registers and pays for products using the registration and payment device 60 or registration and payment device 100, which are self-service devices (sales data processing device), or in a manner in which a customer uses a mobile terminal 130. It may be used in such a manner that the product is registered using a self-service device (sales data processing device), and the payment is made using the payment device 50, which is a self-service device (sales data processing device). In other words, it is a self-service system (sales data processing system) that allows customers to register their products and pay for the products themselves.

The headquarters server 10 is installed outside the store (for example, at the headquarters, data center, etc.) and manages the entire self-service system 1. The headquarters server 10 stores, for example, various information necessary for service operation (e.g., customer master (member master), product master, member benefit file, special sale file, etc.), service performance information at stores (e.g., sales performance information, product sales performance information, etc.). Headquarters server 10 communicates with store controller 30 via network NT. The headquarters server 10 may communicate with other devices (for example, the transaction status management device 40, the settlement device 50, etc.).

The cloud server 20 is a virtual server on the cloud constructed by the network NT. The cloud server 20 has a control section, a storage section, and a communication section, and stores various information (eg, product master file, transaction information, etc.) necessary for the operation of the self-service system 1. The cloud server 20 communicates with the headquarters server 10, store controller 30, mobile terminal 130, and the like.

The store controller 30 is constituted by, for example, a server, and controls the transaction status management device 40, settlement device 50, registration and settlement devices 60, 100, which are communicably connected via the LAN 19, of the self-service system 1, that is, the parts related to the store. It is a device that does The store controller 30 receives data such as product master files and member benefit files from the headquarters server 10 and cloud server 20, and data such as product registration information from the mobile terminal 130, and supplies the data to the payment device 50 and registration and payment devices 60, 100. do.

The transaction status management device 40 is configured by, for example, a personal computer, and is a device that mainly manages each device within the LAN 19. For example, the transaction status management device 40 monitors the processing status, operating status (operating status), etc. of each device within the LAN 19. The transaction status management device 40 communicates with each device outside the LAN 19 (headquarters server 10, cloud server 20, etc.) directly or indirectly via the store controller 30 or the like. For example, the transaction status management device 40 inputs transaction information (product registration information by the mobile terminal 130, etc.) stored in the cloud server 20, and outputs it to the payment device 50, registration and payment devices 60, 100, and the like.

The payment device 50 is used when a customer pays for products registered using the mobile terminal 130.

The registration and payment devices 60 and 100 are devices that register and pay for products that customers wish to purchase. The difference between the registration and settlement device 60 and the registration and settlement device 100 is that the registration and settlement device 60 has a cash settlement section in addition to a non-cash settlement section as its settlement section, whereas the registration and settlement device 100 has a cash settlement section. This is not the case.

FIG. 2 is an external view of the registration and payment devices 60 and 100 according to an embodiment of the present invention, showing the registration and payment device 60 on the front side and the registration and payment device 100 on the back side. Both of the registration and payment devices 60 and 100 are devices for registering and paying for products that customers themselves wish to purchase, but as described above, the registration and payment device 60 is equipped with a cash payment section, and the registration and payment device 100 is The difference in structure is that it does not have a cash settlement section.

As shown in FIG. 2, the registration and payment device 60 has a touch panel 63 installed above a base 61, a scanner section 65 and a receipt issuing port 671 installed at the bottom of the touch panel 63, and a credit card card installed on the side of the touch panel 63. A non-cash payment processing unit 69 is installed to perform payment using non-cash payment means such as prepaid cards, mobile terminals, etc., a banknote slot 71 is installed on the front side of the base 61, and a banknote slot 71 is installed diagonally below the banknote slot 71. A coin inlet 73 is installed, a change outlet 75 is installed below the bill inlet 71, and a sign pole 77 is erected from the upper surface of the base 61 and its upper part is placed above the back side of the touch panel 63. is installed, an imaging unit 79 is installed at an intermediate position of the sign pole 77, and a bag hanging arm 81 is installed on either the left or right side of the base 61, and a basket holder 83 is installed on the other side. There is. Note that the registration and payment device 60 (the same applies to the registration and payment device 100) may further include a key operation section consisting of various key buttons. Further, the registration and payment device 60 (the same applies to the registration and payment device 100) may further include a human sensor or the like that detects the presence of a person.

Note that a registration and payment device 100 is installed on the back side of the registration and payment device 60 shown in FIG. For this reason, a shielding plate 85 is installed on the back side of the touch panel 63 and the sign pole 77 to prevent line of sight from meeting another customer standing on the opposite side. The registration and settlement device 100 is similar to the registration and settlement device 60 except that the cash payment processing section 211 (see FIG. 3) such as the banknote inlet 71, coin inlet 73, and change outlet 75 of the registration and settlement device 60 is not installed. It has a similar configuration. Furthermore, the bag hanging arm 81 and the basket stand 83 are installed so that they can be used by customers who use the registration and payment device 100 on the back side.

Although FIG. 2 shows a tower-type registration and payment device 60, 100 in which various functional parts are installed on a base 61, the registration and payment device is not limited to this, and the registration and payment device can be placed on a table (not shown) (counter stand). It may also be configured as a type of device.

FIG. 3 is a block diagram showing an example of a functional configuration of the registration and settlement device 60. Note that the block diagram of the registration and payment device 100 has a configuration in which the cash payment processing section 211 is omitted from the registration and payment device 60 shown in FIG. Further, since the settlement device 50 described below has the same configuration as the registered settlement device 60, the reference numerals for the settlement device 50 are also shown in parentheses in FIG.

As shown in the figure, the registration and payment device 60 includes a CPU 201, a ROM 203, a RAM 205, a scanner unit 65, a touch panel 63, a printing unit 67, a communication unit 207, an audio output unit 209, and a cash payment processing unit. 211, a non-cash payment processing section 69, a sign pole 77, and an imaging section 79, which are interconnected by a communication circuit 213.

The CPU 201 controls the operation of the registration and settlement device 60 by reading and executing a program stored in the ROM 203 . The ROM 203 stores programs (including programs that function the operation flow shown in FIG. 5 described below), and the like. The RAM 205 stores various information such as product files, member information, and member benefit information.

The scanner unit 65 scans, for example, code information such as a barcode attached to a product (for example, product registration information), code information attached to a membership card (membership number, etc.), and the display screen of a mobile terminal 130 owned by a customer. This is an acquisition means for optically acquiring code information (for example, product registration information) such as a two-dimensional code displayed on the screen.

The touch panel 63 has the functions of a display section 611 that displays various information to the customer, and an input section 613 that inputs various commands by touching the screen. In this example, the printing unit 67 prints on the receipt and issues the printed receipt from the receipt issuing port 671 (see FIG. 2). The communication unit 207 communicates with other devices via the LAN 19. The voice output unit 209 notifies the customer of various operation information and the like by voice.

The cash payment processing unit 211 includes a change dispenser, a control unit thereof, and the like, and performs payment processing using cash. The cash payment processing unit 211 outputs the result of the payment (for example, information indicating whether the payment was successful or not) to the CPU 201 via the communication line 213 when the payment is made in cash using the change ticket machine. do. The change bill machine includes the bill slot 71 for inserting and discharging banknotes, the coin slot 73 for inserting coins, and the change discharge port 75 for discharging change. The non-cash payment processing unit 69 includes a credit card reader, an electronic money reader, and the like. When a payment is made using a credit card or the like using the non-cash payment processing unit 69, the result of the payment is output to the CPU 201.

The sign pole 77 has a light emitting part 771 (see FIG. 2) at its tip, and notifies various information (such as clerk call and operating status) depending on the light emitting mode of the light emitting part 771. The image capturing unit 79 captures an image of the customer's hand standing in front of the registration and payment device 60, for example.

As mentioned above, the payment device 50 is a device having almost the same configuration as the registration payment device 60, and the difference is that the bag hanging arm 81 and the basket stand 83 installed in the registration payment device 60 are installed. The point is that we have not done so. As shown in FIG. 3, the payment device 50 includes a CPU 501, a ROM 503, a RAM 505, a scanner section 507, a touch panel 509, a printing section 511, a communication section 513, an audio output section 515, and a cash payment processing section. 517, a non-cash payment processing section 519, a sign pole 521, and an imaging section 523, which are interconnected by a communication circuit 525. The configuration of each part is the same as that of the registration and settlement device 60 described above, so a detailed explanation thereof will be omitted.

FIG. 4 is a front view showing an example of the mobile terminal 130, and FIG. 9 is a block diagram showing an example of the functional configuration of the mobile terminal 130. As shown in FIG. 4, the mobile terminal 130 has a touch panel 137 on its surface. FIG. 4 shows a state in which a start screen G41 is displayed on the touch panel 137. The mobile terminal 130 may be a smartphone owned by the customer, or may be a rental terminal provided at a store.

Further, as shown in FIG. 9, the mobile terminal 130 is configured by connecting a CPU 131, a ROM 133, a RAM 135, the touch panel 137, and a communication section 139 via a communication line 141. The CPU 131 controls the operation of the mobile terminal 130 by executing programs stored in the ROM 133 (including a program that functions the operation flow shown in FIG. 10 described below). The ROM 133 stores the program and various information such as image data (image format information) displayed on the touch panel 137. RAM 135 temporarily stores various information. The touch panel 137 is a device that combines a display device that displays various images, such as a liquid crystal panel, and a position input means, such as a touch pad. to display information, and input by pressing (tap, dragging, flicking, etc.) the display on the screen. The communication unit 139 is a communication interface for communicating with various external devices, and for example, communicates with external devices (cloud server 20, headquarters server 10, store controller 30, transaction status management device 40, etc.) via the network NT. communicate.

Below, [A] An operational example of product registration and payment processing when using the registration and payment device 60 (100), and [B] An example of operation of product registration and payment processing when using the mobile terminal 130 and payment device 50. will be explained separately.

[A] Operation example of product registration/payment processing when registration and payment device 60 (100) is used FIG. 5 is an operation flow diagram showing an example of payment processing by registration and payment device 60 (100). First, an initial product registration screen G11 as shown in FIG. 6(A) is displayed on the touch panel 63 of the registration and payment device 60. In addition to a payment method display field G111 showing available payment methods, the initial product registration screen G11 displays a registration start button G113, a time display G115, a language change field G117, and the like.

When the registration start button G113 is pressed (step 1-1), a membership card confirmation screen G13 as shown in FIG. 6(B) is displayed. The membership card presence confirmation screen G13 displays a confirmation explanation field G131, a card presence button G133, a card absence button G135, and the like.

Below, we will explain the cases of non-members who do not have a membership card, cases where they have a membership card within the expiration date, and cases where they have a membership card whose expiration date has passed.

[For non-members]
In the case of a non-member who does not have a membership card, the no-card button G135 is pressed ("N" in step 1-2), and a non-member registration screen G15 as shown in FIG. 6(C) is displayed ( Steps 1-13). This non-member registration screen G15 is a registration screen for non-members, and displays a product registration explanation field G151, a registered product display field G153, a purchased number field G155, a total amount field G157, etc. The member information column described below (see G239 etc. in FIG. 7(B)) is not displayed.

Then, according to the explanation in the product registration explanation column G151, when the barcode of the product to be purchased is scanned by the scanner unit 65 of the registration and payment device 60, a product quantity registration screen G17 shown in FIG. 6(D) is displayed. be done. The product quantity registration screen G17 includes a quantity specification explanation field G171, a product name field G173, a total price display field G175, a specified quantity field G177, a quantity input button G179, a decision button G181, a return button G183, etc. Displayed. In this example, the price of the product "○○ bread" is set to "330 yen", which does not include member benefits.

For example, if the product "XX bread" is to be registered as "one piece" and the enter button G181 is pressed, a non-member registration screen G19 shown in FIG. 6(E) is displayed. The non-member registration screen G19 displays a product registration explanation field G191, a registered product display field G193, a purchased item field G195, a total amount field G197, etc., similar to the non-member registration screen G15. , and a checkout button G199 is also displayed. The registered product display column G193 displays the registered products, the purchased number column G195 displays the number of purchased items, and the total price column G197 displays the total price of the registered products.

If you wish to continue to register another product (“N” in step 1-14), similarly to the above, hold the barcode of the other product over the scanner unit 65 of the registration and payment device 60 to read it. repeat. As a result, although not shown in the figure, the other registered product is also displayed in the registered product display column G193, and the number of purchased items in the purchased item column G195 and the total amount in the total amount column G197 are updated.

When the registration of all products is completed, the checkout button G199 is pressed ("Y" in step 1-14), and the screen moves to the payment processing screen (not shown), where payment processing is performed (step 1-11). Once completed, a receipt will be issued (step 1-12), and a series of product registration and payment procedures will be completed.

[If you have a membership card that has not expired]
If you have a membership card that has not expired, the registration start button G113 is pressed on the initial screen G11 for product registration shown in FIG. On the membership card presence/absence confirmation screen G13 shown in , the card presence button G133 is pressed ("Y" in step 1-2). As a result, a card reading guidance screen G21 as shown in FIG. 7(A) is displayed. The card reading guidance screen G21 includes a card reading guidance field G211 and an out-of-possession button that, when pressed if you do not have a card, moves to the non-member registration screen G15 (i.e., step 1-13) in FIG. 6(C). G213 etc. are displayed.

Then, according to the guidance in the card reading guidance column G211, the barcode attached to the membership card is read by holding it over the scanner section 65 of the registration and payment device 60, and the member information of the customer linked to the code information is read. The information is acquired by downloading from the storage means (RAM 205, etc.) of the device 60 or its higher-level device (step 1-3).

Then, from the member information, it is determined whether or not the membership card is within the expiration date. In this case, since it is within the expiration date ("Y" in step 1-4), the process moves to step 1-15, and as shown in FIG. 7(B) A member registration screen G23 including a member information field G239 shown in (step 1-15) is displayed. The member registration screen G23 displays a product registration explanation field G231, a registered product display field G233, a purchased number field G235, a total amount field G237, and a member information field G239. The member information column G239 displays a member number and name as member information. The member information field G239 allows the customer to recognize that he or she can receive member benefits.

Then, according to the explanation in the product registration explanation column G231, when the barcode of the product to be purchased is scanned by the scanner section 65 of the registration and payment device 60, a product quantity registration screen G25 shown in FIG. 7(C) is displayed. be done. The product quantity registration screen G25 includes a quantity specification explanation field G251, a product name field G253, a total price display field G255, a designated quantity field G257, a quantity input button G259, a decision button G261, a return button G263, and others. , a member information column G265 is displayed. . In this example, the price of the product "○○ loaf of bread" is set to be "220 yen", which is the price for receiving membership benefits.

For example, if the product "XX bread" is to be registered as "one piece" and the enter button G261 is pressed, a member registration screen G27 shown in FIG. 7(D) is displayed. The member registration screen G27 displays a product registration explanation field G271, a registered product display field G273, a purchased points field G275, a total amount field G277, a member information field G281, etc., similar to the member registration screen G23. However, a checkout button G279 is also displayed. The registered product display field G273 displays the registered products, the purchase number field G275 displays the number of purchased items, and the total price field G277 displays the total price of the registered products.

If you wish to continue to register another product (“N” in step 1-16), similarly to the registration operation, hold the barcode of the other product over the scanner unit 65 of the registration and payment device 60 to read it. Repeat the action. As a result, although not shown, the other product is displayed in the registered product display field G273, and the number of purchased items in the purchased items column G275 and the total amount in the total amount column G277 are updated.

When the registration of all products is completed, the checkout button G279 is pressed ("Y" in step 1-16), the screen moves to a payment processing screen (not shown), and payment processing is performed (step 1-11). Once completed, a receipt will be issued (step 1-12), and a series of product registration and payment procedures will be completed.

[If you have a membership card that has passed its expiration date]
If you have a membership card whose expiration date has passed, the registration start button G113 is pressed on the product registration initial screen G11 in FIG. 6(A) (step 1-1), and then the registration start button G113 is pressed (step 1-1), and then ), the card presence button G133 is pressed ("Y" in step 1-2). As a result, a card reading guide screen G21 as shown in FIG. 7(A) is displayed. Then, according to the guidance in the card reading guidance column G211, the barcode attached to the membership card is read by holding it over the scanner section 65 of the registration and payment device 60, and the member information of the customer linked to the code information is read. The information is acquired by downloading from the storage means (RAM 205, etc.) of the device 60 or its higher-level device (step 1-3).

Then, from the member information, it is determined whether or not the membership card is within its expiration date. In this case, since the expiration date has passed ("N" in step 1-4), the process moves to step 1-5, and as shown in FIG. An update confirmation screen G29 shown in (A) pops up. The update confirmation screen G29 displays an update confirmation field G291 indicating that the expiration date has expired and an annual membership fee must be paid in order to renew, a yes button G293, and a no button G295. The date of expiration is displayed in "yy/mm/dd" in the update confirmation field G291.

If the update is not desired, the No button G295 is pressed, and the process moves from "N" in Step 1-5 to Step 1-13, and the registration screen for non-members G15 as shown in FIG. 6(C) is displayed. is displayed, and the product registration and settlement process for non-members is performed.

On the other hand, if you wish to update, the Yes button G293 is pressed and the process moves from "Y" in Step 1-5 to Step 1-6, where your intention to update is accepted (Step 1-6). A member registration screen G31 including a member information column G319 shown in FIG. 8(B) is displayed (step 1-7). The member registration screen G31 displays a product registration explanation field G311, a registered product display field G313, a purchased number field G315, a total amount field G317, and a member information field G319. The member information field G319 displays a member number and name as member information. This member information column G319 allows the customer to recognize that he or she can receive member benefits.

In the case of this member registration screen G31, since the intention to update the membership card is accepted, the annual membership fee and its amount are displayed as registered items in the registered product display field G313, and the amount is displayed in the total amount field G317. There is.

On the other hand, the checkout button is not displayed on this member registration screen G31. That is, when only the membership fee for becoming a member is registered, the checkout button, which is a means of starting payment, is not displayed, and therefore, the payment process for only the membership fee cannot be performed.

Then, according to the explanation in the product registration explanation field G311, when the barcode of the product to be purchased is scanned by the scanner unit 65 of the registration and payment device 60, a product quantity registration screen G33 shown in FIG. 8(C) is displayed. do. The product quantity registration screen G33 is similar to the product quantity registration screen G25 shown in FIG. G337, quantity input button G339, OK button G341, back button G343, and member information field G345 are displayed, so enter the number of items to be registered (in this case, it is 1, so input is not necessary), and press OK button G341. When pressed, a member registration screen G35 shown in FIG. 8(D) is displayed.

The member registration screen G35 displays a product registration explanation field G351, a registered product display field G353, a purchased points field G355, a total amount field G357, a member information field G359, etc., similar to the member registration screen G31. However, a checkout button G361 is also displayed. That is, by registering even one product, the checkout button G361 is displayed and the checkout process can be performed (steps 1-9 from "Y" in step 1-8).

In addition to the annual membership fee and registered products, the registered product display column G353 also displays a "membership discount of ¥-20" as a member benefit for renewing membership registration. That is, the registration and settlement device 60 is equipped with a benefit granting means for granting benefits based on member information.

If you wish to continue to register another product (“N” in step 1-10), similarly to the registration operation, hold the barcode of the other product over the scanner unit 65 of the registration and payment device 60 to read it. Repeat the action. As a result, although not shown, the other product is displayed in the registered product display column G353, and the number of purchased items in the purchased item column G355 and the total amount in the total amount column G357 are updated.

When the registration of all products is completed, the checkout button G361 is pressed ("Y" in step 1-10), the screen moves to a payment processing screen (not shown), and payment processing is performed (step 1-11). Once completed, a receipt will be issued (step 1-12), and a series of product registration and payment procedures will be completed.

As explained above, the registration and settlement device 60 (100) according to this embodiment includes an acquisition means (scanner unit 65, step 1-3, etc.) that acquires member information, and a There is a reception means that accepts the intention to renew the membership term (update confirmation screen G29, steps 1-5, 1-6, etc.), and when the reception means accepts the intention to renew (the Yes button 293 on the renewal confirmation screen G29, etc.). "Y" in step 1-5, etc.) displays a registration screen (member registration screen G31, G35, steps 1-7, 1-9, etc.) that includes member information (member information fields G319, G359), and If the reception means does not accept the update (No button 295 on update confirmation screen G29, "N" on step 1-5, etc.), the registration screen that does not include member information (non-member registration screen G15, G19 or step 1-13, etc.), so you can check whether member information is displayed on the registration screen, that is, whether you are trying to register as a member or are trying to register as a non-member. Customers can easily see what they are trying to do.

Further, the registration and payment device 60 according to this embodiment further includes a registration unit (scanner section 65, etc.) that performs product registration processing, and a payment start unit (payment button G361, etc.) that accepts the fact that the payment process is to be performed. The display means (touch panel 63, etc.) displays the product displayed by the registration means on the registration screen (member registration screen G31, G35, steps 1-7, 1-9, etc.) that includes the member information (member information fields G319, G359). When registration is performed, the payment start means (accounting button G361) is displayed. That is, when updating the membership expiration date, payment cannot be made unless the product is registered at the same time. Therefore, the registration and payment device (self-service device) 60 is no longer occupied to pay only the member's membership fee, and efficient store management can be achieved.

In addition, since the product is settled at the same time as the member's membership fee is settled, the member benefit can be obtained for the product registered on the first day of the membership benefit applicable period. Therefore, the period during which the member can receive benefits is not substantially shortened, which is more convenient for the customer.

Further, the registration and settlement device 60 according to this embodiment further includes, when the display means (touch panel 63, etc.) receives an update request from the reception means (update confirmation screen G29, steps 1-5, 1-6, etc.), In addition to the member information (member information columns G319, G359), a registration screen (member registration screen G31, G35) that includes the membership fee is displayed, so when the customer views this registration screen, the update is accepted. You can easily check the updated information and the cost of updating.

Further, the registration and settlement device 60 according to this embodiment further includes a benefit granting means (“membership discount” shown in the registered product display column G353 in the member registration screen G35) that executes benefit granting (for example, member discount) based on member information. When the reception means (update confirmation screen G29, steps 1-5, 1-6, etc.) receives a request to update the membership expiration date, the benefit granting means grants a benefit. This allows the user to renew the membership expiration date.

[B] Operation example of product registration/payment processing when using mobile terminal 130 and payment device 50 In this operation example, the customer registers the product himself using the mobile terminal 130, and the customer himself/herself makes payment for the registered product. This is an example of an operation when the device 50 performs payment. In this example, it is assumed that the mobile terminal 130 is a customer's mobile terminal, that the customer has previously registered as a member, and that a program that allows use of this system has been downloaded to the mobile terminal 130 in advance.

FIG. 10 is an operational flow diagram illustrating an example of product registration processing by the mobile terminal 130. First, when the shopping start button G411 on the start screen G41 of the touch panel 137 of the mobile terminal 130 shown in FIG. 4 is pressed (step 2-1), the registration screen (initial registration screen) G43 shown in FIG. 11(A) is displayed. (Step 2-2). On the registration screen G43, an imaging screen display area G431 and a registration information display area G433 are displayed.

Then, the customer uses the mobile terminal 130 to image and read the barcode (product code information) of the product to be purchased as shown in the registration screen G45 shown in FIG. 11(B) (step 2-3).

The mobile terminal 130 transmits the read product code information and the like to the cloud server 20 or the like (which may be another device such as the head office server 10) (step 2-4). The cloud server 20, etc. that receives this information refers to the product master file, obtains product information such as product name "○○ bread" and price "¥220" based on the product code information, etc. The mobile terminal 130 receives the product information (step 2-5).

The mobile terminal 130 that has received the product information from the cloud server 20 updates the registration screen G47 as shown in FIG. 11(C) (step 2-6), and displays the product information of the product in the registration information display area G473. do. In this example, since the user has already registered as a member, prices and the like that take into account membership benefits are displayed. At the same time, after registering the product (one item of product), a button G471 to proceed to checkout is displayed as shown in the registration screen G47.

If you want to register the second product (○○ oolong tea), return to step 2-3 from "N" in step 2-7, image and read the barcode (product code information) of the product, and do the same as above. Performs operation processing. FIG. 11(D) shows the registration screen G49 after the registration of the two products has been completed.

When the product registration is completed, the proceed to checkout button G491 displayed on the registration screen G49 is pressed ("Y" in step 2-7), and the checkout screen G51 as shown in FIG. 11(E) is displayed. (Step 2-8). The payment screen G51 displays a two-dimensional payment code G511, an approximate total display field G513, a return to shopping button G515, and the like. The two-dimensional payment code G511 is a two-dimensional code of payment data necessary for executing the payment process. The approximate total display field G513 displays the approximate total contents of the registered products. The return to shopping button G515 is a button for restarting shopping, and when pressed, the registration screen G49 displayed immediately before the proceed to checkout button G491 is operated is displayed.

FIG. 12 is an operation flow diagram showing an example of processing in the payment device 50 that receives payment data from the mobile terminal 130 and processes the payment. First, an initial product registration screen G61 shown in FIG. 13 is displayed on the touch panel 509 of the payment device 50 (step 3-1). The initial screen G61 for product registration includes an operation explanation field G611 for reading the two-dimensional payment code G511 displayed on the mobile terminal 130, a clerk call button G613, a balance inquiry button G615, a language switching button G617, etc. is displayed.

The customer then holds the two-dimensional payment code G511 displayed on the mobile terminal 130 over the scanner unit 507 of the payment device 50 to read it in accordance with the instructions on the product registration initial screen G61 (step 3-2).

The payment device 50 that has read the two-dimensional payment code G511 sends the transaction information and member information of the transaction based on the payment data of the two-dimensional payment code G511 to the cloud server 20, etc. (the head office server 10 or other equipment may also be used). ) and store it (step 3-3). The transaction information includes various data regarding the registered product. The member information includes various data regarding the member, such as whether or not the member is within the expiration date.

Next, the payment device 50 determines from the member information whether the membership is within the expiration date (step 3-4), and if it is within the expiration date, the process proceeds to step 3-7, as shown in FIG. A member registration screen G63 including a member information field G641 like this is displayed. The member registration screen G63 displays a member information field G641 in addition to a registered product display field G631, a number of products by price range display field G633, a total display field G635, and a checkout button G637.

After confirming the products and prices that the customer has registered, when the customer presses the checkout button G637 ("Y" in step 3-8), the screen moves to a payment processing screen (not shown) and payment processing is performed (step 3-11). When the payment process is completed, a receipt is issued (step 3-12), and a series of product registration and payment procedures are completed.

On the other hand, in step 3-4, if the membership expiration date has passed, the process moves to step 3-5, and as shown in FIG. 15, an update confirmation screen G65 is displayed as a pop-up on the initial product registration screen G61. Ru. The update confirmation screen G65 displays an update confirmation field G651 indicating that the expiration date has expired and an annual membership fee must be paid in order to renew, a yes button G653, and a no button G655. The date of expiration is displayed in "yy/mm/dd" in the update confirmation column G651.

If the update is not desired, the No button G655 is pressed, and the process moves from "N" in Step 3-5 to Step 3-13, where a non-member registration screen G67 that does not include member information as shown in FIG. 16 is displayed. Is displayed. The registration screen G67 for non-members also displays a registered product display field G671, a number of products by price range display field G673, a total display field G675, and a checkout button G677, but the member information field displayed in FIG. G641 is not displayed. Further, in this case, since the user is a non-member, member benefits cannot be used, and therefore the price of the registered product is different from the price for a member.

After confirming the products and prices that the customer has registered, when the customer presses the checkout button G677 ("Y" in step 3-14), payment processing is performed in the same way as above (step 3-11), and a receipt is issued. (Step 3-12), and a series of product registration and payment procedures are completed.

On the other hand, in step 3-5, if you wish to update your membership registration, the Yes button G653 is pressed, and the request to update is accepted by moving from "Y" in step 3-5 to step 3-6. A member registration screen G69 including a member information column G711 shown in FIG. 17 is displayed (step 3-9). The member registration screen G69 displays a member information field G711 in addition to a registered product display field G691, a number of products by price range display field G693, a total display field G695, and a checkout button G697.

In the case of this member registration screen G69, since the intention to renew the membership registration is accepted, the registered product display field G691 displays the annual membership fee and its amount in addition to the registered product, and the member benefits for renewing the membership registration. The member discount and its amount are displayed, and the amount is also displayed in the total display column G695.

After the customer confirms the products, annual fees, and their prices, when the customer presses the checkout button G697 ("Y" in step 3-10), the customer is transferred to a payment processing screen (not shown) and the payment processing is performed (step 3). -11) When the payment processing is completed, a receipt is issued (step 3-12), and a series of product registration and payment procedures are completed.

As explained above, the self-service device (sales data processing device) including the mobile terminal 130 and the payment device 50 according to this embodiment has an acquisition means (scanner unit 507, steps 3-2, 3-3, etc.) that acquires member information. ), a reception means (update confirmation screen G65, steps 3-5, 3-6, etc.) that receives a request to update the membership expiration date related to the member information acquired by the acquisition means, and a notification that the reception means updates the membership expiration date. is accepted (Yes button G653 on update confirmation screen G65, "Y" in step 3-5, etc.), the registration screen (member registration screen G69, step 3-9, etc.) containing member information (member information column G711) is accepted. ), and if the acceptance means does not accept the update (No button G655 on update confirmation screen G65, "N" in step 3-5, etc.), a registration screen that does not include member information (registration for non-members) is displayed. Display means (touch panel 509, etc.) that displays screen G67, step 3-13, etc.), registration means (steps 3-2, 3-3, etc.) that performs product registration processing, and payment start that accepts the intention to perform payment processing. means (checkout button G697, step 3-10, etc.), and the display means (touch panel 509, etc.) displays the product displayed by the registration means on a registration screen (member registration screen G69, etc.) containing the member information. The payment start means (payment button G697) is displayed on the condition that registration has been completed. Furthermore, this self-service device is equipped with input means (scanner section 507, steps 3-2, 3-3, etc.) for inputting registration information (transaction information) registered on another terminal (mobile terminal 130), and the display means (touch panel 509, etc.), when the reception means receives an update, member information (member information field G711) and transaction detail information (registered product display field G691, number of products by price range display field G693, total display field G695, etc.) A registration screen (registration screen for members G69, etc.) including a payment start means (accounting button G697, etc.) is displayed.

In this case as well, the customer can easily confirm whether member information is displayed on the registration screen, that is, whether the customer is attempting to register as a member or as a non-member.

In addition, in this example, instead of product registration using the payment device 50 itself, product registration is performed using another terminal (mobile terminal 130, etc.) owned by the customer. Since the product is settled, member benefits can be obtained for products registered on the first day of the membership benefit application period. Therefore, the period during which the member can receive benefits will not be shortened, making it more convenient for the customer.

Note that in the example of product registration and payment processing using the mobile terminal 130 and payment device 50 described above, we have explained the case where the customer has registered as a member in advance. If a customer has downloaded a program that can be used even by non-members onto their smartphone (mobile terminal 130), or if they have a separate membership card and purchase the product using a rental terminal (mobile terminal 130) provided at the store. When registering, register the product using the mobile terminal 130 (at this time, the price of the product displayed on the mobile terminal 130 may be the price for non-members), and then register the product on the mobile terminal 130. The displayed two-dimensional payment code G511 is read by the scanner unit 507 of the payment device 50, and then the presence or absence of a membership card is checked. If there is no membership card, a registration screen as a non-member is displayed and payment is made, and the membership card is confirmed. If there is a card, the member information is read to determine whether the card is valid or not, and if it is valid, the member registration screen is displayed (at this time, the amount of the product displayed on the payment device 50 is the amount for the member) If the expiration date has passed, confirm your intention to renew or not, and if you wish to renew, display the registration screen as a member (at this time, the amount of the product displayed on the payment device 50 is If you do not update, the registration screen for non-members will be displayed (at this time, the amount of products displayed on the payment device 50 will be the amount for non-members). It is only necessary to configure the system so that accounting is performed by

Further, in the above example, an example was explained in which the payment is made using the payment device 50 when registering a product using the mobile terminal 130, but the payment may be made using the registration and payment device 60 instead of the payment device 50. However, after registering a product on the mobile terminal 130, another product may also be registered on the registration and payment device 60, and the registration and payment device 60 can make payments for all of the products.

In the above embodiment, as shown in FIG. 8(A), the notification prompting for renewal is made after the expiration date, but the present invention is not limited to this. ) can also notify you that the expiration date is approaching. Based on this notification, membership fees for renewal can also be settled. At this time, similarly to the above embodiment, control may be performed so that if there is no product registration, it is not possible to proceed to the checkout procedure.

Further, in the above embodiment, a self-device (self-system) is used as the sales data processing device (sales data processing system), but the present invention is not limited to this. That is, the sales data processing device (sales data processing system) according to the present invention includes a terminal device in which product registration and payment are performed by a store clerk's operation, and a semi-self device (semi-self system) in which product registration and payment by a store clerk's operation are performed. The present invention can be applied to any sales data processing device (sales data processing system) such as a full self device (full self system) in which product registration and payment are performed by customer operations.

《Summary of the embodiment》
[Technical field]
The present invention relates to a sales data processing device, a sales data processing system, and a program.
[Background technology]
2. Description of the Related Art Conventionally, sales data processing devices such as self-service devices that are operated by customers and perform settlement processing have been used. On the other hand, some stores have a membership system in which members are given various benefits such as discounts on product prices (for example, see Patent Document 1).
[Prior art documents]
[Patent document]
[Patent Document 1] Japanese Patent Application Publication No. 2015-052881

[Summary of the invention]
[Problem to be solved by the invention]
However, when membership fees (annual fees, etc.) are required to become a member, the following issues arise.
(1) If a self-service device (sales data processing device) is occupied for the purpose of paying only membership fees, customers who wish to use the self-service device for normal product payment will be forced to wait, making it difficult to operate the store efficiently. could not.
(2) If payment of only the membership fee, which does not include product payment, is permitted, the date of payment of the membership fee is the start of the membership benefit application period, even though the actual membership benefit has not been received yet. turn into. For this reason, the period during which the member can receive benefits is actually shortened, which may cause inconvenience to the customer.
The present invention has been made in view of the above-mentioned points, and an object thereof is to provide a sales data processing device, a sales data processing system, and a program that enable efficient store management.
[Means to solve the problem]
The present invention provides an acquisition means for acquiring member information, a reception means for accepting a request to update the membership expiration date related to the member information acquired by the acquisition means, and a member display means for displaying a registration screen containing information, and displaying a registration screen that does not include member information when the reception means does not accept the update; a registration means for performing product registration processing; and a registration means for performing product registration processing; and a payment start means that accepts an instruction to perform the payment, wherein the display means displays the payment start means on the registration screen including the member information on the condition that the product is registered by the registration means. The sales data processing device is characterized by:
According to the present invention, a customer can easily check whether member information is displayed on the registration screen, that is, whether the customer is attempting to register as a member or as a non-member.

Further, according to the present invention, when renewing the membership expiration date, payment cannot be made unless products are registered in addition to the membership fee, so the membership expiration date cannot be updated independently. Therefore, the self-service device is no longer occupied to settle only the member's membership fee, and efficient store management can be achieved.
In addition, since the product is settled at the same time as the member's membership fee is settled, the member benefit can be obtained for the product registered on the first day of the membership benefit applicable period. Therefore, the period during which the member can receive benefits will not be shortened, making it more convenient for the customer.

Further, the present invention is characterized in that, in addition to the above-mentioned features, the display means displays a registration screen including the member information and membership fee when receiving an update request from the reception means.
According to the present invention, the membership fee is displayed in addition to the member information on the registration screen, so by viewing this registration screen, the customer can easily confirm that the renewal request has been accepted and the cost of renewal. can be confirmed.

In addition to the above-mentioned features, the present invention also includes a benefit granting means for granting a benefit based on the member information, and when the receiving means receives a request to update the membership expiration date, the benefit granting means grants the benefit. It is characterized by being carried out.
According to the present invention, updating of the membership expiration date can be encouraged.

In addition to the above-mentioned features, the present invention also includes an input means for inputting registration information registered on another terminal, and when the display means receives an update from the reception means, the display means displays member information, transaction details information, and starts payment. The feature is that a registration screen including means is displayed.
Other terminals include, for example, mobile terminals (smartphones owned by the customer, rental terminals provided at stores, etc.), but any terminal other than the self-service device may be used.
Examples of the input means include a scanner and a barcode reader included in the self-service device.
When using another terminal, instead of registering products using the self-service device itself, product registration is performed using another terminal owned by the customer, but in this case as well, the product is paid at the same time as the member's membership fee is paid. Therefore, member benefits can be obtained for products registered on the first day of the membership benefit application period. Therefore, the period during which the member can receive benefits is not substantially shortened, which is more convenient for the customer.

The present invention also provides an acquisition means for acquiring member information, a reception means for accepting a request to update the membership expiration date related to the member information acquired by the acquisition means, and when the reception means receives the request for updating. display means for displaying a registration screen that includes member information, and displaying a registration screen that does not include member information when the reception means does not accept the update; a registration means for performing product registration processing; and a registration means for performing product registration processing; and a payment start means that accepts a request to perform the payment, wherein the display means displays the payment start means on the registration screen including the member information on the condition that the product is registered by the registration means. A sales data processing system featuring:

Further, the present invention includes a computer as a sales data processing system, an acquisition means for acquiring member information, a reception means for receiving a request to update the membership expiration date of the member information acquired by the acquisition means, and a computer for updating the membership information by the reception means. display means that displays a registration screen that includes member information when the request to update is accepted, and displays a registration screen that does not include member information when the request to update is not accepted by the reception means; and registration that performs product registration processing. means, and payment initiation means that accepts a request to perform the payment processing; A program characterized in that it functions to display a starting means.

Note that a program for realizing the function of the above-mentioned sales data processing device [self-device (registered payment device 60, 100 and payment device 50)] is recorded on a computer-readable recording medium, and recorded on this recording medium. The program may be loaded into the sales data processing apparatus as a computer system and executed, thereby performing processing as the sales data processing apparatus. Here, "reading a program recorded on a recording medium into a computer system and executing it" includes installing the program on the computer system. The "computer system" here includes hardware such as an OS and peripheral devices. Further, a "computer system" may include a plurality of computer devices connected via a network including the Internet, a WAN, a LAN, a communication line such as a dedicated line, etc. Furthermore, the term "computer-readable recording medium" refers to portable media such as flexible disks, magneto-optical disks, ROMs, and CD-ROMs, and storage devices such as hard disks built into computer systems. In this way, the recording medium storing the program may be a non-transitory recording medium such as a CD-ROM. The recording medium also includes a recording medium provided internally or externally that can be accessed from the distribution server to distribute the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program in a format executable by the terminal device. That is, as long as it can be downloaded from the distribution server and installed in an executable form on the terminal device, the format in which it is stored on the distribution server does not matter. Note that the program may be divided into a plurality of parts, downloaded at different timings, and then combined on a terminal device, or the distribution servers that deliver each of the divided programs may be different. Furthermore, a ``computer-readable recording medium'' refers to a storage medium that retains a program for a certain period of time, such as volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network. This shall also include things. Moreover, the above-mentioned program may be for realizing a part of the above-mentioned functions. Furthermore, it may be a so-called difference file (difference program) that can realize the above-mentioned functions in combination with a program already recorded in the computer system.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above embodiments, and various modifications can be made within the scope of the claims and the technical idea described in the specification and drawings. It is possible. It should be noted that any structure not directly described in the specification or drawings is within the scope of the technical idea of the present invention as long as it achieves the functions and effects of the present invention. For example, in the above embodiment, an example was shown in which member information is acquired by the scanner unit reading code information (such as a barcode) printed on a membership card or code information (two-dimensional code) displayed on a smartphone. Member information may be acquired from various other media such as a credit card instead of a card. Furthermore, the embodiments described above and shown in the figures can be combined with each other as long as there is no contradiction in purpose, structure, etc. In addition, the above description and the contents of each figure, even if only a part thereof, can be an independent embodiment, and the embodiment of the present invention is an embodiment that combines the above description and each figure. It is not limited to.

1...Self system, 10...Head office server, 20...Cloud server, 30...Store controller, 40...Transaction status management device, 50...Settlement device (self device), 60...Registered settlement device (self device), 65...Scanner unit (acquisition means, registration means), G15, G19...Registration screen for non-members (registration screen), G29...Update confirmation screen (reception means), G293...Yes button, G295...No button, G31, G35...Registration screen for members (Registration screen), G319, G359...Member information column (member information), G361...Payment button (payment start means), 63...Touch panel (display means), 100...Registration payment device, 130...Mobile terminal (other terminal), 507...Scanner part (input means), 509...Touch panel (display means), G69...Member registration screen (registration screen), G691...Registered product display field (transaction details information), G693...Number of products by price range display field ( Transaction details information), G695...Total display field (transaction details information), G697...Accounting button (payment start means), G711...Member information column (member information)

Claims (6)

an acquisition means for acquiring member information;
a reception means for accepting a request to update the membership expiration date related to the member information acquired by the acquisition means;
Display means for displaying a registration screen including member information when the receiving means accepts the update, and displaying a registration screen not including member information when the receiving means does not accept the update; ,
a registration means for performing product registration processing;
A payment initiation means that accepts a request to perform payment processing;
Equipped with
The sales data processing device is characterized in that the display means displays the payment start means on the registration screen including the member information on the condition that the product registration is performed by the registration means. 2. The sales data processing apparatus according to claim 1, wherein said display means displays a registration screen including said member information and membership fee when receiving an update request from said reception means. comprising a benefit granting means for granting benefits based on the member information;
3. The sales data processing device according to claim 1, wherein when the reception means receives a request to update the membership expiration date, the benefit granting means grants a benefit. Equipped with an input means for inputting registration information registered on another terminal,
3. The sales data according to claim 1, wherein the display means displays a registration screen including member information, transaction detail information, and settlement start means when the reception means receives the update. Processing equipment. an acquisition means for acquiring member information;
a reception means for accepting a request to update the membership expiration date related to the member information acquired by the acquisition means;
Display means for displaying a registration screen including member information when the receiving means accepts the update, and displaying a registration screen not including member information when the receiving means does not accept the update; ,
a registration means for performing product registration processing;
A payment initiation means that accepts a request to perform payment processing;
Equipped with
The sales data processing system is characterized in that the display means displays the payment start means on the registration screen including the member information on the condition that product registration is performed by the registration means. A computer as a sales data processing system,
acquisition means for acquiring member information;
reception means for accepting a request to update the membership expiration date related to the member information acquired by the acquisition means;
Display means for displaying a registration screen including member information when the receiving means accepts the update, and displaying a registration screen not including member information when the receiving means does not accept the update;
a registration means for performing product registration processing;
A payment initiation means that accepts the intention to perform payment processing;
function as
Further, the program causes the display means to function to display the payment start means on the condition that product registration is performed by the registration means on the registration screen including the member information.

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