JP2023133229A - Commodity recommendation system, information processing method, and computer program - Google Patents

Abstract

To provide a technique capable of recommending a commodity when giving guidance on taking a prescription drug based on a prescription.SOLUTION: A commodity recommendation system 100 includes: a prescription drug information acquisition unit 113 that acquires information regarding a prescription drug D that is a subject of medication guidance; and a commodity information transmitting unit 114a that transmits information on a commodity E that can be purchased by a patient U receiving the medication guidance and generated based on the information regarding the prescription drug D acquired by the prescription drug information acquisition unit 113 to a pharmacist terminal 4 of a pharmacist B who provides the medication guidance. In addition, the commodity recommendation system 100 further includes a question enabling unit 114b that, in response to receiving input of question contents regarding the commodity E from a patient terminal 2 of the patient U receiving the medication guidance, transmits this information to the pharmacist terminal 4 of the pharmacist B.SELECTED DRAWING: Figure 4

Description

The present invention relates to a product recommendation system, an information processing method, and a computer program.

The following Patent Document 1 is known as a drug provision support device that allows a patient to receive a drug dispensed according to a prescription using an appropriate method while remaining at home or the like.

Patent No. 6995174

In the prior art, for example, when giving instructions on taking prescribed medicines based on a prescription, they do not go so far as to recommend products different from the prescribed medicines.

The present invention has been made in view of these points, and an object of the present invention is to provide a technology that can recommend products when giving instructions on taking prescribed drugs based on a prescription.

To achieve the above object, one aspect of the present invention includes:
Prescription drug information acquisition means for acquiring information regarding prescription drugs that are subject to medication guidance;
A product that transmits information on products that can be purchased by the patient receiving the medication guidance, which is generated based on information regarding the prescription drug acquired by the prescription medication information acquisition means, to a terminal of a pharmacist who provides the medication guidance. Information transmission means;
This is a product recommendation system equipped with

Further, one aspect of the present invention is an information processing method and a computer program that are compatible with an information processing device that constitutes the electronic medical questionnaire input support system described above.

According to the present invention, it is possible to recommend products when giving instructions on taking prescribed drugs based on a prescription.

FIG. 1 is a diagram showing an overview of an example of a product recommendation system according to the present embodiment. 1 is a diagram schematically showing a configuration example of a product recommendation system. FIG. 2 is a block diagram showing an example of the hardware configuration of an information processing device in the product recommendation system. FIG. 2 is a functional block diagram showing an example of a functional configuration of an information processing device. 3 is a flowchart illustrating an example of processing operations of the information processing device. It is a figure which shows the example of a display of a patient terminal. It is a figure showing an outline of a product recommendation system concerning other embodiments. It is a figure showing an outline of a flow of a service example of a product recommendation system concerning yet another embodiment. It is a figure which shows the example of a display regarding a product purchase.

≪Embodiment≫
<About the overview>
DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments for implementing a product recommendation system and the like according to the present invention will be described with reference to the drawings. Note that the present invention is not limited to the following embodiments.
FIG. 1 is a diagram showing an overview of an example of a product recommendation system according to the present embodiment.

The product recommendation system 100 shown in FIG. 1 is, for example, a one-stop service from medical examination to medication guidance and drug delivery, which allows patient U to receive an examination from doctor A and medication guidance from pharmacist B while staying at home. This is a system to realize (this service). Furthermore, the product recommendation system 100 is a system for realizing a service (this service) in which a pharmacist B recommends a product E when a patient U receives, for example, medication guidance for a prescribed drug D based on a prescription. .

Regarding product E that will be recommended by pharmacist B, for example, it may be an over-the-counter drug that corresponds to patient U's symptoms as estimated from the efficacy of prescription drug D, or a drug that is not related to prescription drug D but that patient U "purchased". '' are products that are assumed to be desired. Product E is sold, for example, at a store that has a contract as an online store in a mall format. Specifically, it is sold at drugstore C (store) as shown in FIG. 1, where the above-mentioned contract was made.
For example, in FIG. 1, cold medicine (product E) is a commercially available drug that corresponds to the symptoms of patient U (medications contraindicated to prescription drug D are excluded). Furthermore, if the prescription drug D is a medicine for hay fever, for example, allergy nasal sprays or eye drops are applicable. This applies to items other than prescription drug D that can be purchased. In addition to the recommendation of product E, this service is also applied when patient U has previously informed that there is a desired product.

The product recommendation system 100 enables online examination (medical treatment) between patient U and doctor A (medical institution). Specifically, the server 1 (information processing device (see FIG. 2)) in the product recommendation system 100 connects the patient terminal 2 of the patient U (see FIG. 2) and the doctor terminal 3 of the doctor A over a predetermined network N (see FIG. ) to enable online consultation (medical treatment).
During online examination (medical treatment), for example, as shown in FIG. 1, doctor A's identification card is presented. In addition, patient U's eligibility for receiving benefits is confirmed. In addition, requests for medication guidance will be confirmed.
After the online examination (medical treatment), for example, doctor A sends a prescription to the pharmacy by FAX (FAX is just one example).

In online examination (medical treatment), the server 1 acquires information regarding the prescription drug D from the doctor terminal 3. The server 1 generates information on the product E based on the acquired information on the prescription drug D, and transmits the generated information to the pharmacist terminal 4 of the pharmacist B who provides medication guidance. The information on product E is, for example, product information that can be purchased by patient U who receives medication guidance.

In the product recommendation system 100, in addition to the above-mentioned online examination (medical treatment), online medication guidance can be performed between patient U and pharmacist B (pharmacy). Specifically, the server 1 in the product recommendation system 100 connects the patient terminal 2 of the patient U and the pharmacist terminal 4 of the pharmacist B via a predetermined network N to enable online medication guidance. During online medication guidance, pharmacist B confirms the prescription details, as shown in FIG. 1, for example. Medication guidance will also be explained. In addition, an explanation of drug delivery (drug delivery explanation) is provided. Further, the recommended product E is explained.

During online medication guidance, information on product E, information on prescription drug D, information on purchase history of product E, information on patient U's desired product G (see Figure 7), etc. is sent from the server 1 to the pharmacist terminal 4. be done. Pharmacist B instructs the user to take the prescribed drug D based on the prescription, and also recommends, for example, a product E to be "purchased next time" based on various information transmitted to the pharmacist terminal 4.

In this service, pharmacies dispense drugs based on prescriptions. The dispensed prescription drug D is delivered to the patient U together with the product E (cold medicine) delivered from the drug store C (store), for example. Delivery is performed by delivery company F. In this embodiment, a product E is delivered to a pharmacy by a delivery company F from a large drugstore C that also handles daily necessities, and the pharmacy confirms that the prescription drug D and product E are together, and then delivers the product. Delivered to patient U by vendor F.

Information regarding the delivery of the prescription drug D is transmitted from the pharmacist terminal 4 to the server 1. The server 1 stores information regarding delivery, and based on this information, it issues instructions to secure the product E and send prescriptions to the drugstore C's terminal (product supplier terminal 5 to be described later) and delivery company F's terminal (not shown). Delivery instructions for medicine D and product E, etc. are output.

<About the effects corresponding to the overview>
As described above, according to the product recommendation system 100, it is possible to provide not only a one-stop service from medical examination to medication guidance and drug delivery, but also a service in which product E is recommended when giving medication guidance for prescription drug D based on a prescription. can. Thereby, it is possible to improve convenience for the patient U. In addition, since Product E is recommended by Pharmacist B, Patient U can safely purchase it as an afterthought (particularly if it is an over-the-counter drug that suits Patient U's symptoms, it is recommended by Pharmacist B). can give patient U a sense of security).

<About system configuration>
FIG. 2 is a diagram schematically showing the configuration of the product recommendation system 100.
In the product recommendation system 100 of this embodiment, a server 1 (information processing device), a patient terminal 2, a doctor terminal 3, a pharmacist terminal 4, a product supplier terminal 5, etc. are connected to a predetermined network N such as the Internet. connected to each other through In FIG. 2, one patient terminal 2, one doctor terminal 3, one pharmacist terminal 4, one product supplier terminal 5, etc. are shown, but there may be a plurality of terminals.
As will become clear from the description below, the product recommendation system 100 of this embodiment has features such as functions provided by the server 1 (information processing device).

The server 1 executes various processes in cooperation with the operations of a patient terminal 2, a doctor terminal 3, a pharmacist terminal 4, a product supplier terminal 5, a delivery company terminal (not shown), and the like. Details of these various processes will be described later. It is assumed that the server 1 is owned by a company that provides a platform for realizing this service, for example.

The patient terminal 2 is an information processing terminal used by the patient U, and includes a personal computer (PC), a tablet PC, a smartphone, and the like. Although not particularly illustrated, the hardware configuration of the patient terminal 2 is basically the same as the hardware configuration of the server 1, which will be described later. That is, it is configured to include a CPU, a ROM, a RAM, a bus, an input/output interface, an output section, an input section, a storage section, a communication section, a drive, and a removable medium. The difference is that, for example, it further includes an imaging section configured with a camera, and an audio section configured with a microphone and a speaker. An application program (sometimes referred to as a "member application") necessary for using this service is installed on the patient terminal 2.

The doctor terminal 3 is, for example, a terminal provided in a medical institution and used by a doctor A. The doctor terminal 3 may be, for example, a personal computer (PC), a tablet PC, a smartphone, or the like. Although not particularly shown, the doctor terminal 3 includes a CPU, a ROM, a RAM, a bus, an input/output interface, an output section, an input section, a storage section, a communication section, a drive, and a removable medium. Prepared and configured. Further, it is configured to further include an imaging unit configured by, for example, a camera, and an audio unit configured by a microphone and a speaker. Note that the doctor terminal 3 may be, for example, a terminal for electronic medical records, a terminal for electronic prescriptions, or the like.
The aforementioned medical institution is assumed to be a clinic, a clinic, a small hospital, a general hospital, a large university hospital, or the like.

The pharmacist terminal 4 is, for example, a terminal provided in a pharmacy and used by a pharmacist B. As with the doctor terminal 3, the pharmacist terminal 4 may be, for example, a personal computer (PC), a tablet PC, a smartphone, or the like. Similar to the doctor terminal 3, the pharmacist terminal 4 includes a CPU, a ROM, a RAM, a bus, an input/output interface, an output section, an input section, a storage section, a communication section, a drive, and a removable medium. It is composed of: Further, it is configured to further include an imaging unit configured by, for example, a camera, and an audio unit configured by a microphone and a speaker. The pharmacist terminal 4 may be, for example, an electronic prescription terminal.

The product supplier terminal 5 is a terminal installed in a store contracted as an online store, such as drug store C (see FIG. 1), and used by a store manager or the like. The product supplier terminal 5 may be, for example, a personal computer (PC), a tablet PC, a smartphone, or the like. Although not particularly shown, the product supplier terminal 5 includes a CPU, a ROM, a RAM, a bus, an input/output interface, an output section, an input section, a storage section, a communication section, a drive, and a removable medium. It is composed of:

A delivery company terminal (not shown) is, for example, a terminal carried and used by delivery company F (see FIG. 1). The delivery company terminal may be, for example, a tablet PC or a smartphone. Although not particularly shown, the delivery company terminal includes a CPU, a ROM, a RAM, a bus, an input/output interface, an output section, an input section, a storage section, a communication section, and the like.

<Hardware configuration>
FIG. 3 is a block diagram showing the hardware configuration of the server 1 (information processing device) according to this embodiment.
The server 1 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a bus 14, an input/output interface 15, an output section 16, and an input section 17. , a storage section 18, a communication section 19, and a drive 20.

The CPU 11 executes various processes according to programs recorded in the ROM 12 or programs loaded into the RAM 13 from the storage section 18 . The RAM 13 also appropriately stores data necessary for the CPU 11 to execute various processes. The CPU 11, ROM 12, and RAM 13 are interconnected via a bus 14. An input/output interface 15 is also connected to this bus 14 .

An output section 16 , an input section 17 , a storage section 18 , a communication section 19 , and a drive 20 are connected to the input/output interface 15 . The output unit 16 includes a display, a speaker, and the like, and outputs various information as images and sounds. The input unit 17 includes a keyboard, a mouse, etc., and inputs various information. The storage unit 18 is composed of a hard disk, a DRAM (Dynamic Random Access Memory), etc., and stores various data. The communication unit 19 communicates with other devices via a network N including the Internet.

A removable medium 21 made of a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is appropriately installed in the drive 20. The program read from the removable medium 21 by the drive 20 is installed in the storage unit 18 as necessary. Further, the removable medium 21 can also store various data stored in the storage section 18 in the same manner as the storage section 18.

<About functional configuration>
FIG. 4 is a functional block diagram showing an example of the functional configuration of the server 1 (information processing device) according to the present embodiment.

When operating, the CPU 11 of the server 1 processes a medical institution processing section 111 (medical institution processing means), a pharmacy processing section 112 (pharmacy processing means), a prescription drug information acquisition section 113 (prescription drug information acquisition means), and a product recommendation section. -Purchase processing section 114 (product recommendation/purchase processing means), delivery processing section 115 (delivery processing means), etc. function.

[About medical institution processing unit 111]
The medical institution processing unit 111 performs processing related to advance reservation, online examination (medical treatment), and prescription issuance as processing when a patient visits a medical institution while staying at home or the like. Here, "online" refers to connecting terminals to make a call or the like with the other party remotely (transferring video information including audio information). Although not particularly illustrated, the medical institution processing unit 111 includes a pre-reservation processing unit, a medical examination request receiving unit, and a medical examination processing unit.

When the advance reservation processing section described above receives a request for a medical examination reservation from the patient terminal 2, it performs processing related to the received medical examination reservation request. Reservations for medical examinations can be made immediately on the same day or for a later date.
The aforementioned medical examination request receiving unit receives a medical examination request from the patient terminal 2 when the medical examination reservation time arrives. The consultation request includes information specifying the medical institution designated by the patient U.
The medical examination processing section described above connects the patient terminal 2 and the doctor terminal 3 of the medical institution specified by the medical examination request received by the medical examination request receiving section. The medical examination processing unit allows the doctor A to examine the patient U using the patient terminal 2 and the doctor terminal 3. For example, by using a video call function, the medical examination processing unit can conduct interviews and observe the patient's complexion and symptoms between the patient U using the patient terminal 2 and the doctor A using the doctor terminal 3. etc., so that doctor A can examine patient U.

[About the pharmacy processing section 112]
The pharmacy processing unit 112 performs processing related to advance reservations and online medication guidance when patient U receives a drug prescribed at a pharmacy (prescription drug D (see FIG. 1)) while staying at home or the like. Although not particularly shown, the pharmacy processing section 112 includes a pre-reservation processing section, a medication guidance request receiving section, and a medication guidance processing section.
When the advance reservation processing unit described above receives a request for a reservation for medication guidance (a guidance reservation request) from the patient terminal 2, it performs processing related to the received guidance reservation request.
The above-mentioned medication guidance request receiving unit receives a medication guidance request from the patient terminal 2 when the scheduled guidance time arrives. The medication guidance request includes information specifying the pharmacy designated by the patient U.
The medication guidance processing section described above connects the patient terminal 2 and the pharmacist terminal 4 of the pharmacy specified by the medication guidance request received by the medication guidance request receiving section. The medication guidance processing section enables medication guidance using the patient terminal 2 and pharmacist terminal 4. At this time, the medication guidance processing section makes the patient U's prescription information visible from the pharmacist terminal 4. The medication guidance processing unit then uses the video call function, for example, to dispensing medication based on the prescription (prescription information) between the patient U using the patient terminal 2 and the pharmacist B using the pharmacist terminal 4. The function is to provide instructions regarding the administration of the prescribed drug (prescription drug D (see FIG. 1)).

[About prescription drug information acquisition unit 113]
The prescription drug information acquisition unit 113 receives prescription information in which the prescription that the doctor A issues to the patient U is converted into data when a drug prescription is required as a result of the medical examination. The prescription information includes information (prescription drug information) regarding the prescription drug D (see FIG. 1). The prescription drug information acquisition unit 113 receives prescription information from the doctor terminal 3. Note that the doctor terminal 3 may transmit the prescription information to the patient terminal 2, and in that case, the prescription drug information acquisition unit 113 may receive the prescription information from the patient terminal 2. The prescription information may be, for example, data obtained by photographing or scanning a paper prescription (image), or may be created by an electronic medical record device (not shown) or the like. It may be data that has been converted from the beginning. Then, the prescription drug information acquisition unit 113 stores the received prescription information in the prescription information storage unit 185. Note that when the medical institution transmits a prescription by FAX, the prescription drug information acquisition unit 113 stores the received FAX data in the prescription information storage unit 185.

[About the product recommendation/purchase processing unit 114]
The product recommendation/purchase processing unit 114 provides information on product E and provides medication guidance based on the prescription information (including information related to prescription drug D (see FIG. 1)) acquired by prescription drug information acquisition unit 113. The process of transmitting data to the pharmacist terminal 4 of pharmacist B is performed. Further, the product recommendation/purchase processing unit 114 performs processing related to purchasing the recommended product E, for example.
The product recommendation/purchase processing section 114 includes a product information transmitting section 114a (product information transmitting means), a question enabling section 114b (question enabling means), and a product history information transmitting section 114c (product history information transmitting means). ), a desired product information receiving section 114d (desired product information receiving means), a purchase processing section 114e (purchase processing means), and the like.

(About the product information transmitter 114a)
The product information transmitting unit 114a generates product information regarding a product E that will be recommended by pharmacist B who provides medication guidance (see FIG. 1) or a product E that may be recommended, and transmits the generated product information. The process of transmitting the information to the pharmacist terminal 4 is performed. Regarding product E, for example, it is an over-the-counter drug that corresponds to patient U's symptoms as estimated from the efficacy of prescription drug D, or a product that is not related to prescription drug D but that patient U is presumed to want as an "additional purchase." Can be mentioned. Further, there are products that can be purchased by patient U who receives medication guidance. Product information is generated using a predetermined algorithm based on the prescription information (including information related to prescription drug D) stored in the prescription information storage unit 185 (the above-mentioned estimation is performed using a learning model). ).
The product information transmitting unit 114a transmits the generated product information to the pharmacist terminal 4 of pharmacist B who provides medication guidance.
Note that although the present embodiment is described as always recommending product E, the present invention is not limited to this. You can also do this. In this case, the product information transmitting unit 114a transmits the product information regarding the product E to the pharmacist on the condition that it has received an input from the patient terminal 2 of the patient U who is receiving medication guidance indicating his/her intention to receive an introduction to the product E. Send to terminal 4.
Regarding the input of declaration of intention (input of information on declaration of intention), for example, the applicant wishes to recommend product E (introduction of product E) in at least one of the questionnaires of online examination (medical treatment) and online medication guidance. It is preferable to enable the input of information regarding this (a dedicated button may be provided on the screen 2a, which will be described later).
In addition, when a desired product information receiving section 114d (described later) receives an input of a desired product G (see FIG. 7), the product information transmitting section 114a sends information regarding the received desired product G (desired product information) to the pharmacist. Send to terminal 4. Note that by transmitting information regarding the desired product G to the pharmacist terminal 4, the pharmacist B can confirm to the patient U that the desired product G will be delivered together with the prescription drug D. Further, the product explanation regarding the desired product G can be given after the medication guidance.
When the product information transmitting unit 114a receives information regarding the desired product G, the product information transmitting unit 114a stores the information in the desired product information storage unit 189.

(About the question enabler 114b)
The question enabling unit 114b performs a process that allows the patient U to ask a pharmacist B, who provides medication guidance, a question about the product E, for example, via chat or the like. In response to receiving the input of the question content about the product E from the patient terminal 2, the question enabling unit 114b transmits a message to that effect to the pharmacist terminal 4. That is, information on the content of the question is transmitted to the pharmacist terminal 4. Thereafter, when the question enabling unit 114b receives input from the pharmacist terminal 4 of pharmacist B's answer to the question, it transmits a notification to that effect to the patient terminal 2. Note that the pharmacist B can also look at the question displayed on the pharmacist terminal 4 and verbally convey the answer to the question to the patient U during medication guidance. The question enabling unit 114b stores the question content and its answer in the question/answer information storage unit 187.

(Regarding the product history information transmitting unit 114c)
The product history information transmitting unit 114c performs a process of transmitting information regarding the past purchase history of the product E of the patient U who receives medication guidance to the pharmacist terminal 4. For example, the product history information transmitting unit 114c determines whether or not product history information linked to information that identifies patient U exists in the product history information storage unit 188, and if the product history information exists, the product history information is transmitted. The information is sent to the pharmacist terminal 4. Product history information is displayed on the pharmacist terminal 4 by the product history information transmitter 114c. Pharmacist B can recommend product E based on the displayed product history information. In other words, product E can be recommended by referring to patient U's past preferences regarding product E.

(About the desired product information reception section 114d)
The desired product information receiving unit 114d performs a process of receiving an input of a desired product G (see FIG. 7) in advance from the patient terminal 2 of the patient U who receives medication guidance. Specifically, when making a reservation for an online consultation (medical treatment) or online medication guidance, for example, a process is performed to accept a request from the patient U to add the desired product G to the cart. The desired product information reception unit 114d of the present embodiment also performs a process of displaying the desired product G in the cart on the pharmacist terminal 4 of the pharmacist B who provides medication guidance.

(About the purchase processing unit 114e)
The purchase processing unit 114e performs processing related to the purchase of the recommended product E and the desired product G. This embodiment is configured so that recommended products E and desired products G can be purchased from an EC (electronic commerce) site. It is preferable to allow login to the EC site from the aforementioned member app. In this embodiment, only purchase on an EC site is possible without online examination (medical treatment) or online medication guidance. Additionally, points can be awarded to the store of purchase (drugstore C) based on the purchase amount on the EC site (points are awarded according to the calculation formula of each store).
The purchase processing unit 114e updates the information in the product history information storage unit 188 and the like as appropriate with the purchase of the recommended product E and the desired product G.

[About the delivery processing unit 115]
The delivery processing unit 115 performs processing related to drug delivery so that the patient U can receive a drug prescribed at a pharmacy (prescription drug D (see FIG. 1)) while staying at home or the like. The delivery processing unit 115 also performs processing related to the delivery of the product E recommended by the pharmacist B as a "purchase" item. The delivery processing unit 115 acquires various information necessary for delivery from the product recommendation/purchase processing unit 114 and the storage unit 18. Then, the delivery processing unit 115 generates instruction information related to delivery based on the acquired various information, and transmits this to a delivery company terminal (not shown) (the above-mentioned processing related to delivery is only an example). do).

<About the storage unit 18>
One area of the storage unit 18 includes a patient information storage unit 181 that stores information about patient U, a doctor information storage unit 182 that stores information about doctor A and medical institutions, and a pharmacist information storage unit 182 that stores information about pharmacist B and pharmacies. An information storage section 183 is constructed.
In addition, one area of the storage unit 18 stores store information (including EC site information) where the product E recommended by the pharmacist B and the product G desired by the patient U is purchased, product inventory information of the store, etc. A product supplier information storage unit 184 is constructed.
In addition, one area of the storage unit 18 includes a prescription information storage unit 185 that stores prescription information including information related to the prescription drug D, and a prescription information storage unit 185 that stores prescription information, etc., including information related to the prescription drug D, and a prescription information storage unit 185 that stores prescription information, etc. A product information storage unit 186 that stores information on product E, etc. is constructed.
In addition, in one area of the storage unit 18, there is a question/answer information storage unit 187 that stores information about question contents and answers regarding the product E, and a product history information storage unit that stores information about the purchase history of the product E. 188, a desired product information storage section 189 that stores information regarding the product G desired by the patient U, and a delivery information storage section 190 that stores instruction information related to delivery and the like.
Although not particularly illustrated, a program storage unit that stores application programs (programs) for executing various functions performed by the CPU 11 is also constructed in one area of the storage unit 18.

<About processing details>
FIG. 5 is a flowchart showing an example of the processing operation of the server 1 (information processing device). Note that FIG. 4 is also referred to.

In step SS1, the desired product information receiving unit 114d determines whether or not the desired product G (see FIG. 7) has been input from the patient terminal 2. When the input is accepted (YES in step SS1), the process moves to step SS2, and information regarding the desired product G (desired product information) is acquired. Further, the acquired information regarding the desired product G (desired product information) is transmitted to the pharmacist terminal 4 (sending may be done at the same timing as the product information is sent, which will be described later). When the process of step SS2 is completed, the process moves to step SS3. On the other hand, if the input is not accepted (NO in step SS1), the process moves to step SS3 without performing any particular processing.

In step SS3, the product history information transmitting unit 114c determines whether or not product history information linked to information identifying patient U exists in the product history information storage unit 188. If product history information exists (YES in step SS3), the process moves to step SS4 and product history information is acquired. Further, the acquired product history information is transmitted to the pharmacist terminal 4. When the process of step SS4 is completed, the process moves to step SS5. On the other hand, if the product history information does not exist (NO in step SS3), the process moves to step SS5 without performing any particular processing.

In step SS5, the prescription drug information acquisition section 113 acquires prescription drug information including information related to the prescription drug D, and stores the acquired prescription drug information in the prescription information storage section 185. Further, the acquired prescription drug information is transmitted to the pharmacist terminal 4. When the process of step SS5 is completed, the process moves to step SS6.

In step SS6, the product information transmitting unit 114a generates product information regarding the product E based on the acquired prescription drug information, and transmits the generated product information to the pharmacist terminal 4. When the process of step SS6 is completed, the process moves to step SS7.

In step SS7, the purchase processing unit 114e performs processing related to purchasing the product E recommended by the pharmacist B and the desired product G. Further, the delivery processing unit 115 performs processing related to drug delivery so that the drug prescribed at the pharmacy (prescription drug D) can be received.
With the above steps, a series of processing is completed.

<About display example of patient terminal 2>
FIG. 6 is a diagram showing a display example of the patient terminal 2. As shown in FIG. FIG. 6(a) is a display example of the screen 2a used when searching for a hospital to make a reservation. Further, FIG. 6(b) is a display example of the screen 2a used when searching for a pharmacy to make a reservation.

In FIG. 6(a), screen 2a is the first screen output to patient terminal 2 when searching for a hospital to make a reservation. On screen 2a, there are several ways to search for hospitals: ``by location'' (see 2b), ``by symptoms'' (see 2c), ``by date and time'' (see 2d), and ``by word of mouth.'' It is now possible to search (see reference numeral 2e). Here, when searching for a hospital "by location", the CPU 11 of the server 1 can search for a nearby hospital based on the address of the patient U stored in the patient information storage section 181. Note that the symbol 2f "return" allows you to return to the previous screen of the screen 2a.

In FIG. 6(b), screen 2a is what is first output to patient terminal 2 when searching for a pharmacy to make a reservation. Similar to how to search for a hospital, screen 2a shows how to search for a pharmacy by searching by location (see code 2g), searching by symptoms (see code 2h), or searching by date and time (see code 2h). (see 2i) or search ``by word of mouth'' (see 2j). Here, when searching for a pharmacy "by location", the CPU 11 of the server 1 can search for a nearby pharmacy based on the address of the patient U stored in the patient information storage section 181. Note that it is possible to return to the previous screen of the screen 2a by clicking ``Return'' with the symbol 2l.
On the screen 2a when searching for a pharmacy to make a reservation, there is a message 2k "desired product available", and it is possible to accept the input of the desired product G from the patient terminal 2.

<About the overview of the product recommendation system 100 according to other embodiments>
FIG. 7 is a diagram showing an overview of a product recommendation system 100 according to another embodiment.

The product recommendation system 100 according to another embodiment shown in FIG. 7, for example, allows a patient U to receive an examination from a doctor A and medication guidance from a pharmacist B while staying at home. This is a system to realize a one-stop service (this service) that includes drug delivery. Further, the product recommendation system 100, for example, when patient U receives medication guidance for prescription drug D based on a prescription, pharmacist B recommends product E and if there is a desired product G in advance, the product recommendation system 100 This is a system for realizing a service (this service) that allows customers to "purchase items" including product G. Furthermore, the product recommendation system 100 is a system for realizing a service (this service) that allows patient U to purchase only product E, for example, on an EC site.

According to the product recommendation system 100 according to another embodiment, not only a one-stop service from medical examination to medication guidance and drug delivery, but also a service that recommends product E when providing medication guidance for prescription drug D based on a prescription, It is also possible to provide a service that allows the user to "purchase" the desired product G as well. Thereby, the convenience for the patient U can be further improved.
The product recommendation system 100 is also effective, for example, when patient U is not feeling well and cannot go shopping, making it difficult to procure necessary daily necessities.

<About the overview of the product recommendation system 100 according to yet another embodiment (modified example)>
FIG. 8 is a diagram showing an overview of the flow of a service example of the product recommendation system 100 according to yet another embodiment. Symbols SS11 to SS15 in FIG. 8 indicate the flow in the service example.
In addition, as shown in FIGS. 1 and 7, a patient terminal 2, a doctor terminal 3, a pharmacist terminal 4, a product supplier terminal 5, a patient U, a doctor A, a pharmacist B, a prescription drug D, a product E, a delivery company F, Reference numerals such as desired product G are omitted in FIG. 8.

In the service example, first, in the flow indicated by SS11, the patient U takes the patient terminal 2 and makes a reservation at a clinic/pharmacy from the member application. Next, in the flow indicated by SS12, doctor A performs an online examination (medical treatment) and faxes a prescription to a pharmacy designated by the patient. Note that the prescription information may also be transmitted to the pharmacy via the server 1. Next, in the flow indicated by SS13, after doctor A performs an online examination (medical treatment), he suggests "purchasing" on EC and guides the patient to the EC site. As a result, patient U makes a "purchase" on the EC site.
On an EC site, for example, there is a display related to purchasing a product as shown in FIG. 9, and a product is specified by a search based on narrowing down conditions, a category search, a keyword search, etc.

Next, in the flow indicated by SS14, pharmacist B provides online medication guidance. After giving medication guidance, pharmacist B confirms the details of the "purchased items" and explains the product that patient U purchased on the EC site. Note that pharmacist B also recommends products, and if patient U likes the recommended product, this will lead to further "purchasing". Regarding product recommendations, for example, if prescription drug D is a medicine for hay fever, the recommendation corresponds to an allergy nasal spray. Finally, in the flow indicated by SS15, the delivery company F delivers the prescription drug D and the "purchased" product together to the patient U.

<About effects>
As described with reference to FIGS. 1 to 9, the product recommendation system 100 of this embodiment provides not only one-stop service from medical examination to medication guidance and drug delivery, but also the administration of prescribed drug D based on a prescription. Various services can also be provided, such as a service that recommends product E when providing guidance, a service that includes the purchase of desired product G, and a service that guides the user to an EC site to purchase the product. Therefore, it is possible to provide the patient U with the highly convenient product recommendation system 100.

<Summary>
Although the embodiment of the product recommendation system 100 of the present invention including the server 1 has been described above, the present invention is not limited to this embodiment described above. Furthermore, the effects described in this embodiment are merely a list of the most preferred effects resulting from the present invention, and the effects of the present invention are not limited to those described in this embodiment.

In this embodiment, the product recommendation system 100 has been described, but the system is not limited to this, and may also be called a "medicine provision support system,""online medical examination/medication guidance support system,""information processing system," etc. shall be.
Furthermore, in the present embodiment, information on products that are presumed to be desired by the patient U as a "purchased item" is transmitted from the server 1 to the pharmacist terminal 4, but this is not limited to this. That is, the information may also be transmitted to the patient terminal 2 so that the pharmacist B and the patient U can share the information.

In this embodiment, the hardware configuration shown in FIG. 3 is merely an example for achieving the purpose of the present invention, and is not particularly limited. In other words, the functional configuration shown in FIG. 4 is merely an example and is not particularly limited. That is, it is sufficient that the product recommendation system 100 is equipped with a function that can execute the series of processes described above as a whole, and the type of functional blocks used to realize this function is not particularly limited to the example shown in FIG. 4. shall be taken as a thing.

Further, the location of the functional blocks is not particularly limited to that shown in FIG. 4, and may be any location. For example, it is assumed that the functional blocks of the server 1 may be distributed to multiple servers. Further, one functional block may be configured by a single piece of hardware, a single piece of software, or a combination thereof.

Further, for example, when a series of processes is executed by software, a program constituting the software is installed in a computer or the like from a network or a recording medium. Further, the computer may be a computer built into dedicated hardware.

The computer may be a computer that can execute various functions by installing various programs, such as a server, a general-purpose smartphone, or a personal computer.

Furthermore, for example, a recording medium containing such a program may not only be composed of a removable medium (not shown) that is distributed separately from the main body of the device in order to provide the program to the user, but also a recording medium that is pre-installed in the main body of the device. It may also consist of a recording medium etc. that is provided to the user in a state in which the

Note that in this specification, the step of writing a program to be recorded on a recording medium is not only a process that is performed chronologically in accordance with the order, but also a process that is not necessarily performed chronologically but in parallel or individually. It also includes the processing to be executed. Furthermore, in this specification, the term system refers to an overall device composed of a plurality of devices, a plurality of means, and the like.

A recording medium containing such a program is not only constituted by the removable medium 21 shown in FIG. 3, which is distributed separately from the main body of the device in order to provide the program to the user, but also can be used by being pre-installed in the main body of the device. shall consist of recording media, etc. provided to the person.
The removable medium 21 is, for example, a magnetic disk (including a floppy disk), an optical disk, a magneto-optical disk, or the like. The optical disk is, for example, a CD-ROM (Compact Disk-Read Only Memory), a DVD (Digital Versatile Disk), or the like. The magneto-optical disk is assumed to be composed of an MD (Mini-Disk) or the like.
The recording medium provided to the user in a state that is pre-installed in the main body of the apparatus is, for example, the ROM 12 in FIG. 3 in which the program is recorded, the hard disk included in the storage unit 18 in FIG. 3, etc. .
In addition, distribution may be possible via a network such as the Internet. For this reason, the recording medium on which the application program is recorded must be one that is installed or installed in an information processing device that is directly or indirectly connected to a network, or one that is installed in an externally accessible device. Alternatively, it may be attached.

In summary, the product recommendation system to which the present invention is applied only needs to have the following configuration, and can take various embodiments.
That is, (1) a product recommendation system to which the present invention is applied (for example, product recommendation system 100 in FIG. 4):
Prescription drug information acquisition means (for example, prescription drug information acquisition unit 113 in FIG. 4) that acquires information regarding a prescription drug that is a target of medication guidance (for example, prescription drug D in FIG. 1);
Information on products (for example, product E in FIG. 1) that can be purchased by the patient receiving the medication guidance, which is generated based on the information regarding the prescription medicine acquired by the prescription medication information acquisition means, is transmitted to the patient receiving the medication guidance. A product information transmitting means (for example, the product information transmitting unit 114a in FIG. 4) that transmits to a terminal (for example, pharmacist terminal 4 in FIG. 4) of a pharmacist (for example, pharmacist B in FIG. 4) who carries out the process;
It is characterized by having the following.
According to the present invention, the pharmacist can recommend products when giving instructions on taking prescribed medicines based on a prescription.

In addition, (2) the product recommendation system to which the present invention is applied includes the product recommendation system of (1),
Question enablement means (for example, question enablement unit 114b in FIG. 4) that transmits a question about the product to the pharmacist's terminal in response to receiving input of question content about the product from the terminal of the patient receiving medication guidance. ).
According to the present invention, the pharmacist can reliably answer questions from patients.

In addition, (3) the product recommendation system to which the present invention is applied includes the product recommendation system of (1),
The present invention is characterized by further comprising a product history information transmitting means (for example, the product history information transmitting unit 114c in FIG. 4) that transmits information regarding the past product purchase history of the patient who receives the medication guidance to the terminal of the pharmacist. .
According to the present invention, the pharmacist can introduce products by referring to the patient's past product preferences.

In addition, (4) the product recommendation system to which the present invention is applied includes the product recommendation system of (1),
The product information transmitting means transmits information about the product on condition that an input of an expression of intention to receive a product introduction is received from a terminal of a patient receiving medication guidance (for example, patient terminal 2 in FIG. 4). The method is characterized in that the information is transmitted to the pharmacist's terminal.
According to the present invention, it is possible to introduce products only to desired patients.

In addition, (5) the product recommendation system to which the present invention is applied includes the product recommendation system of (1),
The product information transmitting means further includes desired product information reception means (for example, desired product information reception 114d in FIG. 4) that receives input of desired products in advance from a terminal of a patient receiving medication guidance, and the product information transmission means receives input of desired product information in advance from a terminal of a patient receiving medication guidance. The method is characterized in that the information on the desired product acquired by the means is transmitted to the pharmacist's terminal.
According to the present invention, it is possible to provide products desired by patients.

(6) The information processing method to which the present invention is applied is
An information processing method executed by an information processing device (for example, server 1 in FIG. 4) configuring a product recommendation system, the method comprising:
a prescription drug information acquisition step (for example, step SS5 in FIG. 5) of acquiring information regarding a prescription drug that is a target of medication guidance;
A product that transmits information on products that can be purchased by the patient who receives the medication guidance, which is generated based on the information regarding the prescription drug acquired in the prescription medication information acquisition step, to a terminal of a pharmacist who provides the medication guidance. an information transmitting step (for example, step SS6 in FIG. 5);
It is characterized by including.
According to the present invention, the pharmacist can recommend products when giving instructions on taking prescribed medicines based on a prescription.

(7) The computer program to which the present invention is applied is
In the computer that controls the information processing equipment that makes up the product recommendation system,
a prescription drug information acquisition step of acquiring information regarding prescription drugs that are subject to medication guidance;
A product that transmits information on products that can be purchased by the patient who receives the medication guidance, which is generated based on the information regarding the prescription drug acquired in the prescription medication information acquisition step, to a terminal of a pharmacist who provides the medication guidance. an information sending step;
It is characterized by executing control processing including.
According to the present invention, the pharmacist can recommend products when giving instructions on taking prescribed medicines based on a prescription.

Regarding the information processing device in (6) and (7),
Prescription drug information acquisition means for acquiring information regarding prescription drugs that are subject to medication guidance;
A product that transmits information on products that can be purchased by the patient receiving the medication guidance, which is generated based on information regarding the prescription drug acquired by the prescription medication information acquisition means, to a terminal of a pharmacist who provides the medication guidance. It is characterized by comprising an information transmitting means.

1... Server (information processing device)
2... Patient terminal 3... Doctor terminal 4... Pharmacist terminal 5... Product supplier terminal 11... CPU
18...Storage unit 19...Communication unit 100...Product recommendation system 111...Medical institution processing unit 112...Pharmacy processing unit 113...Prescription drug information acquisition unit 114...Product recommendation/ Purchase processing unit 114a...product information transmission unit (product information transmission means)
114b...Question enablement unit (question enablement means)
114c...Product history information transmission unit (product history information transmission means)
114d... Desired product information reception department (desired product information reception means)
115...Delivery processing department U...Patient A...Doctor B...Pharmacist D...Prescription medicine E...Product

Claims (7)

Prescription drug information acquisition means for acquiring information regarding prescription drugs that are subject to medication guidance;
A product that transmits information on products that can be purchased by the patient receiving the medication guidance, which is generated based on information regarding the prescription drug acquired by the prescription medication information acquisition means, to a terminal of a pharmacist who provides the medication guidance. Information transmission means;
A product recommendation system equipped with Further comprising question enablement means for transmitting a question to the pharmacist's terminal in response to receiving input of question content about the product from the terminal of the patient receiving medication guidance.
The product recommendation system according to claim 1. further comprising a product history information transmitting means for transmitting information regarding past product purchase history of the patient receiving medication guidance to the pharmacist's terminal;
The product recommendation system according to claim 1. The product information transmitting means transmits the product information to the pharmacist's terminal on the condition that an input of an expression of intention to receive a product introduction is received from the terminal of the patient receiving medication guidance.
The product recommendation system according to claim 1. further comprising desired product information receiving means for receiving input of desired products in advance from a terminal of a patient receiving medication guidance;
The product information transmitting means transmits the desired product information acquired by the desired product information receiving means to the pharmacist's terminal.
The product recommendation system according to claim 1. An information processing method executed by an information processing device constituting a product recommendation system, the method comprising:
a prescription drug information acquisition step of acquiring information regarding prescription drugs that are subject to medication guidance;
A product that transmits information on products that can be purchased by the patient who receives the medication guidance, which is generated based on the information regarding the prescription drug acquired in the prescription medication information acquisition step, to a terminal of a pharmacist who provides the medication guidance. an information sending step;
Information processing methods including. In the computer that controls the information processing equipment that makes up the product recommendation system,
a prescription drug information acquisition step of acquiring information regarding prescription drugs that are subject to medication guidance;
A product that transmits information on products that can be purchased by the patient who receives the medication guidance, which is generated based on the information regarding the prescription drug acquired in the prescription medication information acquisition step, to a terminal of a pharmacist who provides the medication guidance. an information sending step;
A computer program that executes control processing including.

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