JP2023105795A - Pharmacy operation support program and pharmacy operation support apparatus - Google Patents

Abstract

To provide a pharmacy operation support program configured to easily manage operations in a pharmacy.SOLUTION: A pharmacy operation support program includes: receiving, from a pharmacist, an instruction to modify contents of prescription data with substitute drugs; receiving a first digital signature of the pharmacist as an instruction to fix the modified contents of prescription, to be displayed on a display unit; and receiving a final digital signature of the pharmacist as a completed dispensing instruction, to be displayed on the display unit.SELECTED DRAWING: Figure 4

Description

The present invention relates to a pharmacy business support program and a pharmacy business support device for supporting pharmacy business.

Patent Literature 1 describes a pharmacy business support system. The pharmacy business support program of Patent Document 1 receives prescription information, lists regular drugs and generic drugs corresponding to the prescription information, and automatically selects either regular drugs or generic drugs from the list based on a predetermined rule. A check of the selected drug is received from the pharmacist, the drug is distributed from the inventory according to the selection result, and the inventory information is updated.

Japanese Patent Publication No. 2006-502814

A pharmacy business requires a large number of people in charge of the business, such as a plurality of pharmacists, pharmacist assistants, clerks (persons in charge of creating invoices), and the like. In particular, home-use pharmacies such as welfare facilities for the elderly need to simultaneously receive a large number of prescriptions from medical institutions and deliver the dispensed medicines to the facilities. Therefore, it is difficult for a large number of people in charge of business to mutually confirm what kind of work has been completed by each of the people in charge of business and what should be done next. Also, for ambulatory pharmacies, when multiple patients arrive at the same time, the patients have to wait their turn until they receive explanations and medicines from the pharmacist.

SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide a pharmacy business support program and a pharmacy business support device that can easily manage business in a pharmacy.

A pharmacy business support program according to the present invention includes a process of receiving prescription data, a process of displaying the prescription data on a display, a process of receiving instructions from a pharmacist to change the prescription content of the prescription data to an alternative drug, A process of receiving a first digital signature from the pharmacist as an instruction to confirm the content of the prescription after change, displaying on the display device that the pharmacist's first digital signature has been received, and receiving the pharmacist's first digital signature. After that, the prescription content of the prescription data is changed to the content of the substitute drug received from the pharmacist, a process of creating changed prescription data, and the drug dispensed based on the changed prescription data From the pharmacist who confirmed, receiving the final digital signature as a dispensing completion instruction, and displaying on the display device that the final digital signature of the pharmacist has been received.

The pharmacy business support program accepts a digital signature according to the pharmacist's work and displays the digital signature on the display. As a result, each person in charge can easily confirm how and to what extent each work of the pharmacy business has progressed.

According to the present invention, each business person can easily manage the business in the pharmacy. As a result, the pharmacy business support program can prevent human error and significantly reduce the work time required for pharmacy business.

1 is a conceptual diagram showing an overall concept of a pharmacy business support system 1; FIG. It is a flowchart which shows the flow of a process of PM Pharmacist Application. It is a flowchart which shows the flow of a process of PM Pharmaceutical. It is a flowchart which shows the flow of a process of PM Pharmaceutical. It is a flowchart which shows the flow of a process of PM Invoice. FIG. 11 shows one process of PM drug history. It is a flow chart which shows the flow of processing of PM drug history. FIG. 10 is a flow chart showing the flow of PM visit (or PM report) processing; FIG. This is an example of a report created by PM visit (or PM report). It is a flowchart which shows the flow of a process of PM delivery. It is an example of a screen displayed by PM pharmacist. It is an example of the screen displayed by PM pharmaceutical. It is an example of the screen displayed by PM invoice. It is an example of the login screen displayed on the terminal. 10 is a flow chart showing the flow of processing for displaying various reports in PM report. It is an example of a login screen.

The entire pharmacy business support system 1 and application software will be described with reference to FIGS. 1 to 16. FIG. FIG. 1 is a conceptual diagram showing the overall concept of a pharmacy business support system 1. As shown in FIG. First, the pharmacy business support system 1 receives a prescription (I) (II).

The pharmacy business support system 1 uses several tools to process prescriptions (III). Tools include programming tools, emails, and the like. The programming tool reads the QR code (registered trademark) written on the prescription and reads the prescription data. Alternatively, the programming tool reads the prescription as image data via a scanner. Alternatively, the programming tool reads the prescription as image data via FAX. The programming tool performs an OCR process that extracts each text contained in the image data prescription. The programming tool makes the extracted text correspond to the syntax of the standard such as JAHIS, and rearranges and organizes the text in the order specified by the standard of JAHIS. The pharmacy business support system 1 transmits the prescription data to the cloud server using a tool such as e-mail (IV).

Note that the texts written in the prescription read by OCR are not necessarily arranged in the order specified by the JAHIS standard. For example, prescriptions are written in different order for each hospital or facility, corrected by hand, or added with content. However, the programming tool used in the pharmacy business support system 1 of this embodiment arranges the text data included in the prescription into a format conforming to the JAHIS standard. Therefore, the pharmacy business support system 1 can input any type of prescription to a receipt computer (computer for creating a receipt) and organize it as usable data.

The pharmacy business support program of the present embodiment is, for example, an application program installed in the OS (for example, iOS or Android (registered trademark) OS) of a mobile terminal such as a smartphone or tablet computer. FIG. 14 is an example of a login screen displayed when the application program is started. PM pharmacist, which is an example of a pharmacy business support program, synchronizes with the data of the cloud server (V). A PM pharmacist assists the work of the pharmacist. PM pharmaceutical is an application program included in PM pharmaceutical that supports modified prescription dispensing (VI). PM invoice is an application program included in PM pharmacist, which assists invoicing work according to drug dispensing (VII).

Note that PM is an abbreviation for Modified Prescription. The pharmacist changes the prescription content submitted by the doctor to an alternative drug. The pharmacy business support program of the present embodiment, including PM pharmacist, supports pharmacy business in response to such changed prescriptions.

FIG. 2 is a flow chart showing the process flow of PM pharmacist. A pharmacist starts an application program and logs in to PM pharmacist from a login screen as shown in FIG. 14 (S1). A login ID and a password are set for each business person in charge such as a pharmacist. Each person in charge can use the application program by logging into the pharmacy business support program with their own login ID and password.

The pharmacist confirms the prescription displayed on the PM pharmacist (S2). FIG. 11 is an example of a screen displayed by PM pharmacist.

The pharmacist confirms the patient data through the screen displayed on the PM pharmacist (S3). The pharmacist also inputs other patient information (medical insurance, etc.) (S4). The PM pharmacist is a patient's medication history (SOAP format: subjective information (contents spoken by the patient, subjective symptoms) (S: Subjective), objective information (prescription content, changes, pharmacist's observations, test data) ( O: Objective), evaluation and guidance (from S and O, evaluation and judgment as a pharmacist and guidance based on it) (A: Assessment), and planning (points to ask next time and things to be careful about) (P: Plan) ) is created (S5). Then, the pharmacist confirms the prescription column of the prescription and gives an instruction to change the prescription content to an alternative drug. The pharmacy business support program receives an instruction to change the received prescription to the alternative drug input by the pharmacist (S6). This will proceed to the dispensing work by PM pharmaceutical.

FIG. 3 is a flow chart showing the flow of PM pharmaceutical processing. FIG. 12 is an example of a screen displayed in PM pharmaceutical. PM pharmaceutical is a program that supports dispensing work.

When the pharmacist confirms the change of the prescription, the pharmacist presses the pharmacist's first digital seal (digital signature, hereinafter referred to as a digital seal or digital signature) (S7). In the example of FIG. 12, the pharmacist's first digital signature is labeled "Yamamura" in the column labeled "Y First". The digital signature corresponds, for example, to the name of the logged-in pharmacist. When the pharmacist clicks on the circle in the "Y first" column, PM pharmaceutical displays the pharmacist's name and accepts the first digital signature.

Thereafter, the pharmacist prepares and dispenses the medicine (S8), and inspects the dispensed medicine (S9). After confirming that the dispensed drug is correct, the pharmacist presses the pharmacist's final digital seal (S10). In the example of FIG. 12, the last digital signature of the pharmacist is displayed as "Yamamura" in the column labeled as "Y completed". When the pharmacist clicks on the circle in the "Y done" column, PM pharmaceutical displays the pharmacist's name and accepts the pharmacist's final digital signature. As a result, the pharmacy business proceeds to billing work by PM invoice. PM pharmaceutical may also consider that the medicine of the corresponding modified prescription data has been shipped and update the inventory information upon receipt of the pharmacist's final digital signature. This also allows for automatic updating of drug inventory information.

In addition, preparations using PM pharmaceutical are also used by assistants. An assistant is a worker who assists with dispensing under the supervision of a pharmacist. FIG. 4 is a flow chart showing the flow of PM pharmaceutical processing by an assistant. The assistant starts the application program and logs in to PM pharmaceutical (S11). The assistant confirms the pharmacist's first digital seal (S12). After confirming the pharmacist's first digital seal, the assistant assists the dispensing (S13). For example, an assistant prepares a drug as an auxiliary task to bring the drug into a state prior to packaging. When the medicine is in a pre-packaging state, the assistant presses the assistant's first digital seal and notifies the pharmacist (S14). The assistant's first digital seal is displayed in the column labeled "P First" in the example of FIG. When the assistant clicks on the circle in the "P first" column, PM pharmaceutical displays the assistant's name and accepts the assistant's first digital signature.

This allows the pharmacist to easily know that preparation of the medicine according to the changed prescription has been completed. Therefore, the pharmacist can efficiently perform pharmacy operations by confirming the contents of the next prescription data, for example, after confirming the contents of the changed prescription data until the preparation of the medicine is completed. . When the pharmacist confirms the assistant's initial digital seal, he/she performs an audit of the medication and presses the pharmacist's final digital seal. After confirming the pharmacist's final digital seal, the assistant labels and packages the drug (S15). This makes the drug ready for shipment.

FIG. 5 is a flow chart showing the flow of PM invoice processing. FIG. 12 is an example of a screen displayed by PM invoice. The clerk (person in charge of creating bills) activates the application program and logs in to PM invoice (S16). When the clerk confirms the pharmacist's final digital seal, the clerk clicks an icon operator such as "create bill" on the PM invoice. PM invoice receives the click operation of the clerk, automatically calculates the bill, and inputs the calculation result into the receipt computer (S17). PM invoice calculates invoices in a format that conforms to a protocol readable by a receipt computer such as JAHIS. PM invoice is a digital manager program equipped with artificial intelligence that has automatically learned the billing protocol of the Pharmaceutical Claims Act of Japan (for example, basic and practical dispensing fees that meet the calculation requirements specified in the dispensing fee point table). PM invoice automatically calculates invoices according to predetermined calculation rules using learned artificial intelligence. Invoice calculation methods include, for example, drug intake history management guidance fees (narcotics management guidance additions, duplicate medication and interaction prevention additions, specific drug management guidance additions, infant medication guidance additions, inhaled drug guidance additions, post-dispensing drug management guidance fee), family pharmacist guidance fee (narcotics management guidance addition, duplicate medication/interaction prevention addition, specific drug management guidance addition, infant medication guidance addition), or whether to add medication history management guidance fees, etc. etc., may differ for each patient and each pharmacy. PM invoice learns such a billing protocol for each patient and each pharmacy, and automatically calculates bills with high precision and speed. PM invoice performs the above calculations with just one click for the clerk.

In the past, it took 5 to 7 minutes to create an invoice because it was necessary for a person to judge whether or not the above-mentioned additions should be made, and for manual input using a receipt computer. . However, PM invoice can create an invoice in just one second, with one click, and can significantly reduce human error.

The receipt computer receives the calculation result of the bill calculated by the PM invoice (S18). The clerk operates the receipt computer to issue the invoice, then operates the PM invoice, presses the clerk's digital seal, and notifies the completion of the invoice issuance (S19). The clerk's digital seal is displayed in the column labeled "I Complete" in the example of FIG. When the clerk clicks on the circle in the "I Done" column, the PM invoice displays the assistant's name and accepts the clerk's digital signature.

As described above, the pharmacy business support program of the present embodiment receives a digital signature according to the work of each business person and displays the digital signature on the display. As a result, each person in charge can easily confirm how and to what extent each work of the pharmacy business has progressed. Therefore, each person in charge can significantly reduce the work time required for pharmacy work without human error. For example, in the conventional system, whether it is an outpatient pharmacy or a pharmacy for home care, it takes about 20 minutes for one patient from receiving a prescription to shipping the medicine and completing the billing work. It took time. However, the pharmacy business support system 1 of the present embodiment can perform a series of operations in just two minutes whether it is an outpatient pharmacy or a home pharmacy. In addition, the pharmacy business support system 1 of the present embodiment is effective for both home pharmacies and outpatient pharmacies. For example, the pharmacy business support system 1 can significantly shorten patient waiting times even in outpatient pharmacies. In addition, even at home pharmacies, it is possible to avoid human error, such as creating pencil memos.

Referring to FIG. 6, the delivery of medicines and registration of medication history (SOAP) will be described. FIG. 6 is a diagram showing one process of PM drug history. In FIG. 6, especially, the medicine delivery and medicine history (SOAP) registration processing (S20) will be described. The process of S20 is performed, for example, when checking and creating a medication history and delivering medicine at an outpatient pharmacy.

When the pharmacist delivers the medicine to the patient, the pharmacist explains the medicine to the patient. At this time, the pharmacist confirms the medication history (SOAP). Traditionally, the medication history (SOAP) was created manually or later using a PC or the like, and not in front of the patient. Conventionally, a pharmacist digitally fills in a medication history (SOAP) later (for example, at the end of the day's work) using paper, a PC, or the like. In order to correctly fill in the medication history (SOAP), the pharmacist manually writes on a palette or the like in front of the patient in order to confirm the patient's health condition later. This results in poor productivity and human error. On the other hand, PM drug history has a function for writing a drug history (SOAP). PM drug history displays drug history (SOAP) as shown in the lower part of FIG. 11, for example. A pull-down menu is assigned to each column of SOAP. The pull-down menu is automatically assigned, for example, the contents entered in the past. The pharmacist can edit the medication history by selecting appropriate content from the pull-down menu. Therefore, the pharmacist can fill out the medication history (SOAP) with just 4 clicks while confirming the health status with the patient. Conventionally, creating a drug history (SOAP) required about 5 to 7 minutes per patient, depending on the skill of the pharmacist. PM drug history can fill out a drug history (SOAP) in 4-20 seconds per patient, depending on the skill of the pharmacist.

FIG. 7 is a flow chart showing the flow of PM drug history processing. PM drug history is also an application program installed in the terminal and one of the optional programs. When PM drug history inputs prescription data, it reads the drug history (S21). All medication histories are stored on a cloud server. PM drug history changes the prescription data stored in the cloud server when the prescription is changed (S22). Then, the PM drug history changes the medication history stored in the cloud server according to the changed prescription and saves the new medication history (S23).

FIG. 8 is a flow chart showing the flow of PM visit (or PM report) processing. PM visit and PM report are the same application program and one of the optional programs. FIG. 9 is an example of a report created by PM visit (or PM report).

PM visit (or PM report) is used for home care management guidance (hereinafter referred to as visit). The pharmacist visits welfare facilities for the elderly, etc., and confirms the patient's medication compliance status. Visits are conducted by doctors, nurses, and pharmacists. Physicians, nurses, and pharmacists will discuss the next medication according to the patient's health status. The pharmacist prepares a provisional prescription according to the result of the consultation and reports information on the provisional prescription and the result of the consultation to the doctor. The doctor prepares a confirmed prescription according to the pharmacist's report and sends the confirmed prescription to the pharmacy. A pharmacist receives a confirmed prescription and prepares an in-home care management guidance report (hereinafter referred to as a report). Under the supervision of the pharmacist, the clerk sends reports to the care manager and prepares long-term care insurance bills.

A pharmacist carries a mobile computer (terminal) and makes a visit. The pharmacist logs into PM visit (or PM report) from the mobile computer (S24).

The pharmacist confirms the patient's medication history (S25). The pharmacist prepares the prescription during the patient's visit according to the doctor's instructions (S26). That is, the pharmacist prepares a provisional prescription. In addition, the pharmacist inputs information on the consultation results according to the consultation results with the doctor and nurse. The contents of the report include confirmation of remaining medicines, medication status, overdose, forgetfulness, etc., medication refusal, efficacy, side effects, duplicate medications, interactions, OTC concomitant use, narcotic use, storage status, and pharmacist's comments. A pull-down menu is assigned to each of these report contents. The pharmacist can select appropriate content from a pull-down menu for each report content. Free text can be entered in the pharmacist's comment field. This allows pharmacists to easily and quickly create reports.

In this way, the pharmacist creates a report (S27). The PM visit (or PM report) may transmit the entered provisional prescription data and information on consultation results to the medical institution. The doctor prepares a confirmed prescription according to the pharmacist's report and sends the confirmed prescription to the pharmacy. When the report is completed, the clerk, under the control of the pharmacist, sends the finalized report to the care manager and prepares a long-term care insurance bill.

A PM visit (or PM report) can assist in working with visits. This allows the pharmacist to significantly reduce the working time required for the visit without human error. Conventionally, it took a pharmacist about five minutes to create a report for one patient. However, the pharmacy business support system 1 of this embodiment can complete the report creation work for one patient in only about 30 seconds.

FIG. 10 is a flow chart showing the flow of PM delivery processing. PM delivery is also an application program installed in the terminal and one of the optional programs. The drug delivery person logs in to PM delivery (S28). The delivery person confirms the delivery procedure from PM delivery (S29). After confirming the delivery procedure, the person in charge of delivery presses the first digital seal of the person in charge of delivery (S30). This notifies the pharmacy of the start of delivery. After the delivery is completed, the delivery person presses the final digital seal of the delivery person (S31) and notifies the pharmacy of the completion of delivery. This allows each business person to easily confirm that the medicine delivery has started and that the medicine delivery has been completed.

FIG. 15 is a flow chart showing the flow of processing for displaying various reports in PM report. FIG. 16 is a diagram showing an example of a login screen. When the pharmacist or clerk logs into the PM reprt application program, they can select "reports" as shown in FIG. When the pharmacist or clerk selects "reports", the PM report logs into a screen displaying various reports (S32). For example, PM report creates and displays a drug price update report (S33). Drug price update reports are automatically generated by artificial intelligence algorithms. The pharmacy business support program of the present embodiment updates drug prices in real time by linking to drug price change information and new drug sales information published on, for example, official government websites (e.g., social insurance medical fee payment fund). PM report inputs updated drug prices and outputs drug price update reports.

PM report also generates and displays sales reports (S34), purchase reports (S35), and inventory reports (S36). A sales report is a report that shows the sales volume of a drug in a specified period. When the PM report receives the pharmacist's final digital signature, it updates the database as the corresponding drug has been sold. PM report accepts designation of a period from a pharmacist or clerk and creates a sales report for the corresponding period from the database. A purchase report is a report that indicates the amount of medicine purchased in a specified period. When a pharmacist orders medicine using a medicine ordering system (not shown), PM report inputs ordering data (for example, CSV data) from the ordering system to update the database. PM report accepts designation of a period from a pharmacist or clerk and creates a purchase report for the corresponding period from the database. The inventory report is a report that indicates what kind of medicine is held and how much. PM report creates inventory reports based on inventory information.

It should be noted that the description of the present embodiment is illustrative in all respects and should not be considered restrictive. The scope of the invention is indicated by the claims rather than the above-described embodiments. Furthermore, the scope of the present invention includes the scope of claims and their equivalents.

The pharmacy business support program may set authority for each logged-in user. For example, the pharmacy business support program allows entry of the pharmacist's first and last digital signatures only when the pharmacist is logged in. If an assistant or clerk is logged in, the pharmacy business support program may not accept input of the pharmacist's first and last digital signatures. In pharmacy operations, only pharmacists have the authority to change prescriptions, dispense (instruct drug preparation, drug packaging), and issue bills. As noted above, the pharmacist's initial digital signature corresponds to confirmation of the prescription change and instructions to prepare the medication. Also, the pharmacist's last digital signature, the second digital signature, corresponds to the medicine packaging instruction and billing instruction. Therefore, the pharmacy business support program can appropriately reflect the pharmacist's authority by permitting input of the pharmacist's first and last digital signatures only when the pharmacist is logged in.

Also, for example, the pharmacy business support program may accept and display a greater number of digital signatures. For example, when there is work to collect social insurance or national health insurance, the pharmacy business support program may further receive and display a digital signature indicating the work to collect social insurance or national health insurance. The clerk determines whether or not collection of social insurance or national health insurance is necessary for each patient, and enters a digital signature. Alternatively, the pharmacy business support program may further receive and display a digital signature for indicating the collection work of industrial accident insurance, pollution health insurance, compulsory automobile liability insurance, etc., when there is work to collect. The clerk determines whether or not these insurance collection operations are necessary for each patient, and enters a digital signature. Alternatively, if the bill needs to be delivered to the patient's home, the pharmacy business support program may additionally accept and display a digital signature to indicate the home delivery of the bill. For each patient, the clerk determines whether or not the invoice needs to be sent to the patient's home, and enters a digital signature. The pharmacy support program may also accept and display a digital signature to confirm that the patient's payment has been completed. For each patient, the clerk enters a digital signature upon confirmation that payment has been completed.

In this embodiment, the various programs of the pharmacy business support system have been described as application programs installed in mobile terminals. However, the various programs of the pharmacy business support system are, for example, application programs installed in the OS of a general-purpose personal computer (for example, Windows (registered trademark), Mac (registered trademark) OS, Chrome (registered trademark) OS). Alternatively, it may be a web application program executed via a web browser. However, the application program installed in the mobile terminal can execute the pharmacy business support program of this embodiment at any place. In addition, since the application program installed in the mobile terminal performs various processes such as reading the QR code (registered trademark) and calculating bills within the terminal, there is no need to communicate with the server each time, and the configuration is simple. can be realized with Moreover, the processing time can be shorter than that of the Web application program. In addition, the application program of this embodiment can create an invoice in just one second, and the time required to create the invoice can be significantly shorter than the time required to create a receipt computer (for example, about 5 to 7 minutes).

1... Pharmacy business support system

Claims (9)

a process for accepting prescription data;
a process of displaying the prescription data on a display;
A process of receiving an instruction from a pharmacist to change the prescription content of the prescription data to an alternative drug;
A process of receiving a first digital signature from the pharmacist as an instruction to confirm the changed prescription content, and displaying on the display device that the pharmacist's first digital signature has been received;
a process of, after receiving the pharmacist's first digital signature, changing the prescription content of the prescription data to the substitute drug content received from the pharmacist to create modified prescription data;
a process of receiving a final digital signature as a dispensing completion instruction from a pharmacist who has confirmed the medicine dispensed based on the modified prescription data, and displaying on the display device that the final digital signature of the pharmacist has been received;
A pharmacy business support program that allows you to carry out causing the information processing device to execute a process of updating inventory information based on the changed prescription data;
The pharmacy business support program according to claim 1. a process of accepting a first digital signature of an assistant after moving the dispensed drug to a shipping position, and displaying on the display that the first digital signature of the assistant has been accepted;
receiving a final digital signature of the assistant from the assistant after the medicine is ready, and displaying on the display that the last digital signature of the assistant has been received;
causes the information processing device to execute
the pharmacist's final digital signature is accepted after the pharmacist confirms the prepared medicine after confirming the assistant's last digital signature and instructs the assistant to pack the medicine;
The pharmacy business support program according to claim 1 or 2. receiving a first digital signature of the delivery person from a delivery person after the drug has been shipped from the shipping location, and displaying on the display that the first digital signature of the delivery person has been received;
receiving a final digital signature of the delivery person from the delivery person after completing the delivery of the medicine, and displaying on the display that the final digital signature of the delivery person has been received;
causes the information processing device to execute
The pharmacy business support program according to any one of claims 1 to 3. The digital signature of the person in charge of billing is accepted from the person in charge of creating the bill after confirming the last digital signature of the pharmacist, and the fact that the digital signature of the person in charge of creating the bill is accepted is said to be said. causing the information processing device to further execute the process of displaying on the display;
The pharmacy business support program according to any one of claims 1 to 4. causing the information processing device to further execute a process of calculating an invoice based on a predetermined calculation rule automatically learned from a pharmaceutical billing protocol;
The pharmacy business support program according to any one of claims 1 to 5. a process of displaying a medication history in SOAP format;
a process of receiving editing work from a pharmacist for the displayed SOAP-format medication history;
a process of creating the SOAP medication history;
causes the information processing device to execute
The pharmacy business support program according to any one of claims 1 to 6. A process of receiving input of consultation contents from a pharmacist in home care management guidance;
A process of creating a report based on the content of the received consultation;
causes the information processing device to execute
The pharmacy business support program according to any one of claims 1 to 7. a process for accepting prescription data;
a process of displaying the prescription data on a display;
A process of receiving an instruction from a pharmacist to change the prescription content of the prescription data to an alternative drug;
A process of receiving a first digital signature from the pharmacist as an instruction to confirm the changed prescription content, and displaying on the display device that the pharmacist's first digital signature has been received;
a process of, after receiving the pharmacist's first digital signature, changing the prescription content of the prescription data to the substitute drug content received from the pharmacist to create modified prescription data;
a process of receiving a final digital signature as a dispensing completion instruction from a pharmacist who has confirmed the medicine dispensed based on the modified prescription data, and displaying on the display device that the final digital signature of the pharmacist has been received;
A pharmacy business support device that executes

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