JP2023088045A - Display control system, display control method, and program - Google Patents

Abstract

To increase user convenience.SOLUTION: A specifying unit (101) of a display control system (S) specifies a delivery mode specified by a user of an order receiving service for receiving orders using the Internet. A changing unit (103) changes a display target product to be displayed on a user terminal of the user based on the delivery mode specified by the specifying unit (101). A display control unit (104) displays the product information related to the display target product changed by the changing unit (103) on the user terminal.SELECTED DRAWING: Figure 4

Description

The present disclosure relates to a display control system, a display control method, and a program.

Conventionally, there has been known a service for delivering products ordered by a user using the Internet to a delivery destination specified by the user. For example, in Patent Document 1, based on the text input by the user when starting a product search, product candidates are searched and displayed in a balloon, and the user selects a product to be searched from among the displayed candidates. A technique for enhancing the convenience of product searches on the website of an online supermarket is described.

JP 2018-181372 A

However, in an online supermarket such as that of Patent Document 1, the products demanded by users who want to receive the products immediately and the products demanded by users who want to receive the products some time later are not necessarily the same. With the technique disclosed in Patent Document 1, product candidates related to the text input by the user are displayed regardless of the delivery time of the product, so product candidates in demand by the user are not always displayed. . This point is not limited to net supermarkets, but is the same for all services that accept orders using the Internet. For this reason, the conventional technology has not been able to sufficiently enhance user convenience.

One of the purposes of the present disclosure is to enhance user convenience.

A display control system according to the present disclosure includes a specification unit that specifies a delivery mode specified by a user of an order reception service that accepts orders using the Internet, and based on the delivery mode specified by the specification unit, the A change unit that changes a display target product to be displayed on a user terminal of a user, and a display control unit that causes the user terminal to display product information related to the display target product changed by the change unit.

According to the present disclosure, user convenience is enhanced.

It is a figure which shows an example of the whole structure of a display control system. It is a figure which shows an example of a screen transition when a user uses an order reception service. It is a figure which shows an example of a screen transition when a user uses an order reception service. 3 is a functional block diagram showing an example of functions implemented by the display control system; FIG. It is a figure which shows an example of a user database. It is a figure which shows an example of a goods database. It is a figure which shows an example of a setting database. FIG. 4 is a flow chart showing an example of processing executed by the display control system; FIG. 4 is a flow chart showing an example of processing executed by the display control system; It is a functional block diagram in a modification. It is a figure which shows an example of an unmanned delivery machine database.

[1. Overall configuration of display control system]
An example of an embodiment of a display control system according to the present disclosure will be described. FIG. 1 is a diagram showing an example of the overall configuration of a display control system. The server 10 and user terminals 20 are connectable to the Internet N. FIG. The display control system S only needs to include at least one computer, and is not limited to the example in FIG.

Server 10 is a server computer. The server 10 includes a control section 11 , a storage section 12 and a communication section 13 . Control unit 11 includes at least one processor. The storage unit 12 includes a volatile memory such as RAM and a nonvolatile memory such as a hard disk. The communication unit 13 includes at least one of a communication interface for wired communication and a communication interface for wireless communication.

The user terminal 20 is a user's computer. For example, the user terminal 20 is a personal computer, smart phone, tablet, or wearable terminal. Physical configurations of the control unit 21, the storage unit 22, and the communication unit 23 are the same as those of the control unit 11, the storage unit 12, and the communication unit 13, respectively. The operation unit 24 is an input device such as a touch panel. The display unit 25 is a liquid crystal display or an organic EL display.

The programs or data stored in each of the server 10 and the user terminal 20 may be supplied via the Internet N. In addition, the program or data stored in the information storage medium can be read by a computer-readable information storage medium (for example, an optical disk drive or memory card slot), or an input for inputting/outputting data to/from an external device. It may be supplied via an output (eg a USB port).

[2. Overview of display control system]
In this embodiment, the user operates the user terminal 20 to use the order reception service. The order receiving service is a service for receiving orders using the Internet. An order receiving service is a type of electronic commerce service. The products for which orders are accepted by the order acceptance service may be of any type. For example, a user can order items such as food, beverages, condiments, dishes, or household items. The product ordered by the user is delivered to the delivery destination specified by the user in the delivery mode specified by the user.

A delivery form is a method of delivery. The mode of delivery affects the delivery date and time. The delivery date and time is the desired date and time or the scheduled date and time of delivery. The order reception service offers multiple delivery modes. In this embodiment, two delivery modes, on-demand delivery and date-specified delivery, are given as examples, but the delivery mode itself can use various known modes and is not limited to the example of this embodiment. For example, even if there is a delivery mode that specifies only the time without specifying the date, a delivery mode that specifies only the date without specifying the time, a delivery mode that does not specify the delivery date and time, or a delivery mode that specifies only the day of the week good.

On-demand delivery is a form of delivery that delivers as quickly as possible. On-demand delivery is sometimes referred to as immediate delivery. The date-designated delivery is a delivery mode in which the delivery is made on the delivery date and time specified by the user. Scheduled delivery is sometimes called on-time delivery. The delivery date and time of the date-and-time specified delivery is later than the delivery date and time of the on-demand delivery. In the present embodiment, it is assumed that the delivery date and time are not specified for on-demand delivery, but the user may specify the delivery date and time even for on-demand delivery. Delivery at the earliest delivery date and time corresponds to on-demand delivery.

In this embodiment, a supermarket is described as an example of a store that accepts orders, but the store may be of any type and is not limited to a supermarket. For example, convenience stores, drug stores, discount stores, restaurants, liquor stores, or department stores may correspond to stores. That is, in the present embodiment, a so-called net supermarket service will be described as an example of the order reception service, but the order reception service may be called by any name and is not limited to the net supermarket service. For example, services with other names such as courier services or delivery services may correspond to order taking services.

2 and 3 are diagrams showing an example of screen transition when the user uses the order reception service. In this embodiment, a case will be described in which the order reception service is provided by an application (hereinafter simply referred to as an application) installed in the user terminal 20, but the order reception service may be provided by a browser. It is assumed that the user has already registered for use of the order receiving service, but the user may use the order receiving service as a guest user without registering for use.

For example, when the user operates the user terminal 20 to start an application, the home screen G1 of the order reception service is displayed on the display unit 25 . The user enters keywords into the input form F10 to search for products. The product search condition may be any condition and is not limited to keywords. For example, the user may specify other search criteria such as product category, price range, or stock availability. The user can add any product displayed on the search result screen to the shopping cart.

For example, the home screen G1 displays product information I11 regarding recommended products. The user can put the recommended product indicated by the product information I11 into the shopping cart. When the user puts any product in the shopping cart and selects the icon I12, the display unit 25 displays a shopping cart screen G2 showing the contents of the shopping cart. The shopping cart screen G2 displays product information I20 relating to the products put in the shopping cart. When the user selects the button B21, the display unit 25 displays a delivery form designation screen G3 for proceeding to a virtual checkout and designating a delivery form.

For example, when the user selects button B30, on-demand delivery is designated as the delivery mode. When the user selects one of the plurality of delivery dates and times displayed in the display area A31 and selects the button B32, the date and time specified delivery is specified as the delivery mode. In this embodiment, the period after the current date and time is divided into fixed periods, and the divided periods can be specified as the delivery date and time of the date and time designated delivery.

Hereinafter, a period that can be specified as a delivery date and time is referred to as a delivery frame. Although the example of FIG. 2 shows a case where the length of the delivery frame is two hours, the delivery frame may be of any length and is not limited to the example of this embodiment. For example, one shipping window may be one hour long and another shipping window may be three hours long. In the example of FIG. 2, the circled delivery frame can be designated as the delivery date and time. Delivery frames marked with a cross cannot be specified as the delivery date and time. A delivery frame with few free spaces may be displayed with a triangular mark or the like.

For example, when the user designates a delivery form on the delivery form designation screen G3, a screen for confirming the order details is displayed, and the user confirms the order from the screen. When the order is confirmed, an order confirmation screen G4 is displayed on the display unit 25. FIG. The contents of the user's order are transmitted to the store's computer. The person in charge of the store prepares for delivery so that the product is delivered in the delivery mode specified by the user.

In this embodiment, the delivery mode can be specified in advance as well as immediately before the order is confirmed. That is, the user can specify the delivery form before selecting the button B21 and proceeding to the virtual checkout. For example, when the user selects the button B13 on the home screen G1 of FIG. 2, the screen shifts to FIG. In this embodiment, the case where the delivery form designation screen G3 in FIG. 2 and the delivery form designation screen G3 in FIG. 3 have the same layout will be described, but these layouts may be different.

In this embodiment, when the user designates a delivery mode in advance, product information I11 of recommended products corresponding to the delivery mode is displayed on the home screen G1. As shown in FIG. 3, when the user designates on-demand delivery, the number of recommended products decreases relatively (for example, 20 products are available when no delivery mode is specified, whereas 10 products are available for on-demand delivery). ), and products expected to be used immediately by the user (for example, bulk products, refrigerated products, or hot products) are preferentially displayed.

As shown in FIG. 3, when the user designates the date-and-time delivery on the day of the order, the number of recommended products increases relatively (for example, 10 products for on-demand, and 20 products for the date-and-time delivery on the day of the order). In addition, products expected to be used immediately by the user and products expected not to be used immediately by the user (for example, set products or normal temperature products) are displayed in a well-balanced manner. When the user designates the date-and-time delivery after the next day, the number of recommended products increases (for example, 20 products are available for the date-and-time delivery on the day of the order, while 30 products are for the date-and-time delivery after the next day). It is not used for , but it will be displayed preferentially.

As described above, the display control system S changes the recommended products displayed in the product information I11 on the home screen G1 based on the delivery mode specified by the user. For example, the product information I11 of recommended products expected to be used immediately can be provided to a user who has specified on-demand delivery in an easy-to-read state. The product information I11 of the recommended product expected not to be used immediately can be provided to the user who has specified the date-designated delivery in a state in which he or she can carefully select the product. As a result, user convenience is enhanced. Hereinafter, the details of the display control system S will be described.

[3. Functions Realized by Display Control System]
FIG. 4 is a functional block diagram showing an example of functions realized by the display control system S. As shown in FIG. In this embodiment, a case where the main functions are realized by the server 10 will be described. Among the functions in FIG. 4 , the data storage unit 100 is realized mainly by the storage unit 12 . Other functions are realized mainly by the control unit 11 .

[3-1. data memory]
The data storage unit 100 stores data necessary for providing order reception services to users. For example, the data storage unit 100 stores a user database DB1, a product database DB2, and a setting database DB3.

FIG. 5 is a diagram showing an example of the user database DB1. The user database DB1 is a database that stores information about users. For example, the user database DB1 stores user IDs, passwords, user information, delivery form information, shopping basket information, and usage history information. Information stored in the user database DB1 is not limited to the example shown in FIG. 5, and arbitrary information may be stored. For example, payment information such as a credit card or electronic money used for payment of an order may be stored in the user database DB1.

A user ID is an example of user identification information that can identify a user. User identification information may be arbitrary information and is not limited to a user ID. For example, user identification information may be information called a user account, an email address, or a phone number. A user ID and password are used to log in to the order receiving service. User information is basic information about the user. For example, the user information includes the user's name, date of birth, sex, delivery address, phone number, and email address. The shipping destination may be the user's home, work, or any other location. The delivery destination may be a single-family home, condominium, office building, or other building.

The delivery form information is information relating to the delivery form specified by the user. For example, the delivery mode information indicates whether it is on-demand delivery or date-specified delivery. When the delivery mode information indicates date-specified delivery, the delivery mode information also includes information indicating a delivery frame designated by the user. Even when the delivery mode information indicates on-demand delivery, the delivery mode information may include information indicating the shortest delivery frame for which on-demand delivery is possible.

The shopping cart information is information about the contents of the user's shopping cart. For example, the shopping cart information includes product IDs and quantities of products placed in the shopping cart. A product ID is an example of product identification information that can identify a product. The product identification information may be arbitrary information and is not limited to the product ID. For example, the product identification information may be a code such as a JAN (Japanese Article Number) code, or the name of the product.

The usage history information is information related to the usage history of the order reception service by the user. For example, the usage history information includes at least one of order history information about order history and browsing history information about product browsing history. For example, the order history information includes order ID, product ID, quantity, product unit price, payment amount, delivery mode, and order date and time. The order ID is an example of order identification information that can identify an order. The order identification information may be arbitrary information and is not limited to the order ID. For example, the order identification information may be an order number issued each time an order is accepted. For example, the browsing history information includes product IDs of products browsed by the user and date and time of browsing. Usage history information can include any other information. For example, the usage history information may include information about the history of items that the user puts in the shopping cart.

FIG. 6 is a diagram showing an example of the product database DB2. The product database DB2 is a database that stores information on products that can be ordered through the order receiving service. For example, the product database DB2 stores product IDs, attributes, product names, images, descriptions, unit prices, weights, sizes, temperatures, and precautions for delivery. The information stored in the product database DB2 is not limited to the example shown in FIG. 6, and arbitrary information may be stored. For example, product inventory information may be stored in the product database DB2.

Attributes are information for classifying products. Attributes are sometimes called categories or genres. Attributes may indicate the nature of the item itself, such as whether the item is a beverage or an ingredient. The attribute may indicate how the product is sold, such as whether it is sold separately or in a set. The temperature is the state of the product at the time of delivery. For example, the temperature indicates the state of the product at the time of delivery, such as whether the product is chilled, warmed, or room temperature. Chilled commodities may be further divided into refrigerated commodities and frozen commodities. In addition, for example, products may be sorted by certain temperature zones. Shipping notes are information about products that need to be shipped by a special shipping method. For example, shipping considerations include whether the item is fragile or whether the item must be placed in a particular orientation.

FIG. 7 is a diagram showing an example of the setting database DB3. The setting database DB3 is a database in which the relationship between each of a plurality of delivery modes and the products to be displayed on the user terminal 20 is defined. For example, the setting database DB3 stores the number of displayed products, unit, temperature range, and history priority for each delivery mode. The information stored in the setting database DB3 is not limited to the example shown in FIG. 7, and arbitrary information may be stored. For example, if there are other conditions for changing the recommended product, the other conditions may be stored in the setting database DB3.

Note that the data stored in the data storage unit 100 is not limited to the above examples. For example, the data storage unit 100 may store data necessary for displaying the screens of FIGS. 2 and 3. FIG. For example, the data storage unit 100 may store data relating to orders received by the store. For example, the data storage unit 100 may store data for managing the availability of delivery staff in stores. For example, the data storage unit 100 may store data relating to the content of delivery forms that can be specified by the user.

[3-2. Specific part]
The specifying unit 101 specifies a delivery mode specified by a user of an order reception service that accepts orders using the Internet. In this embodiment, the specifying unit 101 is realized by the server 10, so the server 10 accepts specification of the delivery form by the user by receiving specification content information about the content specified by the user from the user terminal 20. FIG. The identifying unit 101 identifies the delivery mode specified by the user by referring to the delivery mode indicated by the specified content information. When the user does not specify the delivery mode, the specifying unit 101 may specify, as the user's delivery mode, a default delivery mode or a delivery mode specified by another user who ordered or browsed the same product. .

For example, when the user selects the button B30 on the delivery mode specifying screen G3, the user terminal 20 transmits to the server 10 specified content information indicating that on-demand delivery has been specified. The specifying unit 101 refers to the specified content information and specifies that the on-demand delivery is specified. When the user selects a delivery frame from the display area A31 of the delivery mode specifying screen G3 and selects the button B31, the user terminal 20 transmits to the server 10 specified content information indicating that the date and time specified delivery has been specified. . This specified content information also includes the delivery date and time indicated by the delivery frame specified by the user. The specifying unit 101 refers to the specified content information, and specifies the delivery date and time specified by the user and that the date and time specified delivery is specified.

Instead of the user specifying the delivery mode each time from the delivery mode specification screen G3, the current delivery mode may be automatically determined based on the delivery mode previously specified by the user. It is assumed that the information on the delivery form specified by the user last time is stored in the user database DB1. The specifying unit 101 may specify the user's delivery mode by automatically determining the current delivery mode based on the delivery mode specified by the user last time. For example, if the user specified on-demand delivery last time, the specifying unit 101 may specify on-demand delivery this time as well. If the user specified date-and-time-specified delivery last time, the specifying unit 101 may specify date-and-time-specified delivery in the same time zone on the current day or the next day or later.

[3-3. Acquisition unit]
The acquisition unit 102 acquires usage history information related to the usage history of the order reception service by the user. In this embodiment, since the usage history information is stored in the user database DB1, the acquisition unit 102 acquires the usage history information by referring to the user database DB1. The usage history information may be stored in another database of the server 10, or may be stored in a computer other than the server 10. FIG. In this case, the acquisition unit 102 acquires usage history information by referring to another database or another computer. The usage history information is updated each time the user uses the order reception service. For example, when a user's order is confirmed, the server 10 updates the user's usage history information so that the content of this order is stored. When the user browses the product, the server 10 updates the usage history information of the user so that the content of this product is stored.

[3-4. change part]
The changing unit 103 changes recommended products to be displayed on the user terminal 20 of the user based on the delivery mode specified by the specifying unit 101 . A recommended product is an example of a display target product. Therefore, the description of the recommended product can be read as the display target product. A display target product is a product to be displayed on the user terminal 20 . The display target product may be a recommended product on another screen instead of the recommended product indicated by the product information I11 on the home screen G1. To change the recommended product is to change the current recommended product to another recommended product. Determining a new recommended product corresponds to changing the recommended product.

Note that the display target product may be any product displayed on the user terminal 20, and is not limited to the recommended product. For example, products displayed on a search result screen showing search results for products may correspond to products to be displayed. In this case, products corresponding to the delivery mode specified by the specifying unit 101 are displayed on the search result screen. For example, when some product is displayed on the shopping cart screen G2 or another screen, the product displayed on the shopping cart screen G2 or another screen may correspond to the display target product. In addition, for example, a banner advertisement displayed on the user terminal 20 or a product posted in a direct mail may be a display target product.

In this embodiment, the setting database DB3 shows the relationship between the delivery mode specified by the specifying unit 101 and the recommended product to be displayed on the user terminal 20 . These relationships may be indicated in a database other than the setting database DB3. These relationships may be represented by data in any data format, and are not limited to the table format shown in FIG. For example, the above relationship may be shown in a model using machine learning, or the above relationship may be shown in data in the form of a formula. Alternatively, for example, the above relationships may be indicated in a portion of program code. The changing unit 103 changes the recommended product so that the recommended product associated with the delivery form specified by the specifying unit 101 is displayed on the user terminal 20 .

In the example of the setting database DB3 in FIG. 7, the conditions for recommended products are defined for each delivery form, so the changing unit 103 identifies the conditions associated with the delivery form specified by the user. The changing unit 103 refers to the product database DB2 and determines an arbitrary number of products that satisfy the specified conditions as recommended products. Hereinafter, an example of the condition of the recommended product will be described, but the recommended product may be any product according to the delivery mode, and the condition of the recommended product is not limited to the example of this embodiment. For example, other conditions such as attributes of recommended products or price ranges may be defined for each delivery form.

For example, the changing unit 103 changes the recommended products so that the closer the delivery date and time corresponding to the delivery mode is to the current date and time, the fewer the recommended products. If the delivery date and time is close to the current date and time, it means that the delivery date and time is early. That is, a short time interval from the current date and time to the delivery date and time corresponds to the delivery date and time being close to the current date and time. The current date and time is the date and time specified by a real-time clock, GPS signal, or the like. Here, the present means the point in time when the processing of the changing unit 103 is executed. The current date and time can also be referred to as the current time.

For example, the changing unit 103 changes the recommended products so that when on-demand delivery is specified, there are fewer recommended products than when date-time specified delivery is specified. For example, the change unit 103 changes the number of recommended products so that when a specified delivery date and time is specified, the number of recommended products is less than when specified delivery date and time is specified after a later delivery date and time. Change products. In this embodiment, since the setting database DB3 indicates the number of recommended products corresponding to the delivery mode, the changing unit 103 causes the number of recommended products associated with the delivery mode specified by the specifying unit 101 to be displayed. Change your recommendations to Conversely, the changing unit 103 changes the recommended products such that the farther the delivery date and time according to the delivery mode is from the current date and time, the more recommended products are available.

In the examples of FIGS. 3 and 7, the changing unit 103 changes the number of recommended products so that when on-demand delivery is specified, 10 recommended products are displayed, which is less than when date-specified delivery is specified. Change your recommendations. The changing unit 103 changes the recommended products so that 20 recommended products are displayed when the specified date and time delivery on the same day is designated. The changing unit 103 changes the recommended products so that 30 recommended products are displayed when the date and time specified delivery on or after the next day is specified. The number of recommended products may be any number and is not limited to the example of this embodiment.

In the order reception service of the present embodiment, it is possible to order individual products and set products. A bulk product is a product that is sold in units of one. A bulk product can also be said to be a single product. A set product is a product that is sold in units of a plurality of items. A set product is a product in which a plurality of products are sold together. Taking canned beer as an example, beer sold individually is a bulk product. Beer sold in a set of six is a set product. A set product is sometimes called a packed product when a plurality of products are packed together. When a plurality of products are put in one case, the set product is sometimes called a case product or a box product.

For example, the changing unit 103 changes the recommended product so that the closer the delivery date and time according to the delivery mode is to the current date and time, the more the individual product is given priority over the set product. The changing unit 103 may give priority to the individual products over the set products by setting the display order of the individual products prior to the set products. The changing unit 103 may give priority to the individual products over the set products by increasing the number of individual products over the set products. The change unit 103 may give priority to the set product over the set product by not displaying the set product and displaying the individual product. Conversely, the changing unit 103 changes the recommended product such that the farther the delivery date and time corresponding to the delivery form is from the current date and time, the more the set product is given priority over the individual product.

In the order reception service of this embodiment, it is possible to order room temperature products and other chilled or heated products. Normal temperature may be any temperature. For example, according to the general rules for additives in the Food Sanitation Law, the temperature range is 15 to 25°C. Normal temperature is sometimes referred to as room temperature or air temperature. The normal temperature range may be defined by the administrator of the order taking service. For example, the temperature range may be normal temperature, such as 5° C. to 35° C., or the normal temperature range may vary depending on the season.

A chilled product is a product that has a temperature lower than normal temperature (eg, less than 15° C.). A warmed product is a product at a temperature higher than room temperature (for example, a temperature higher than 25 degrees). Other commodities that have been chilled are hereinafter referred to as refrigerated commodities. Other items that have been warmed are described as hot items. Other chilled products may be products that have been cooled in some way, and are not limited to refrigerated products. For example, a frozen product may correspond to another product that has been chilled.

For example, the changing unit 103 changes the recommended product such that the closer the delivery date and time according to the delivery mode is to the current date and time, the more the chilled product or the hot product is given priority over the normal temperature product. The changing unit 103 may give priority to chilled products or hot products over room temperature products by setting the display order of refrigerated products or hot products ahead of room temperature products. The changing unit 103 may prioritize chilled products or hot products over room temperature products by increasing the number of chilled products or hot products over room temperature products. The changing unit 103 may give priority to chilled products or hot products over room temperature products by not displaying room temperature products and displaying chilled products or hot products. Conversely, the changing unit 103 changes the recommended product such that the farther the delivery date and time corresponding to the delivery form is from the current date and time, the more the room temperature product is given priority over the refrigerated product or the hot product.

In the order reception service of this embodiment, it is possible to order both cooked food and products other than food. Hereinafter, products other than food are referred to as non-food products. A non-cooking item may be any item other than a cooked meal, such as an ingredient, a beverage, a condiment, or a household item.

For example, the changing unit 103 changes the recommended product such that the closer the delivery date and time corresponding to the delivery mode is to the current date and time, the more the cooking is given priority over the non-cooking product. The changing unit 103 may prioritize cooking over non-cooking products by setting the display order of cooking ahead of non-cooking products. The changing unit 103 may give priority to cooking over non-cooking products by increasing the number of dishes over non-cooking products. The changing unit 103 may give priority to cooking over non-cooking products by not displaying non-cooking products and displaying cooking. Conversely, the changing unit 103 changes the recommended product such that the farther the delivery date and time according to the delivery form is from the current date and time, the more the non-cooking product is given priority over the cooking product.

For example, the changing unit 103 may change the recommended product such that the closer the delivery date and time corresponding to the delivery mode is to the current date and time, the more the product corresponding to the usage history information is given priority over other products. A product according to the usage history information is a product specified based on the usage history information. For example, the product included in the usage history information may correspond to the product according to the usage history information as it is, or another product similar to the product included in the usage history information may correspond to the product according to the usage history information. may be equivalent. Similar products are products whose product names match in whole or part, or products in the same category. Various known methods can be used as the method of identifying similar products. For example, products whose descriptions of products have a degree of matching equal to or greater than a threshold value may correspond to similar products. Other products here are products that are selected regardless of usage history information.

The changing unit 103 may give priority to the product corresponding to the usage history information over the other products by setting the display order of the product corresponding to the usage history information ahead of the other products. The changing unit 103 may give priority to the product corresponding to the usage history information over the other products by increasing the number of products corresponding to the usage history information over the other products. The changing unit 103 may give priority to the product corresponding to the usage history information over the other products by displaying the product corresponding to the usage history information without displaying the other products. Conversely, the changing unit 103 changes the recommended product such that the farther the delivery date and time according to the delivery form is from the current date and time, the more the other product is given priority over the product according to the usage history information.

[3-5. Display control section]
The display control unit 104 causes the user terminal 20 to display the product information I11 regarding the recommended product changed by the changing unit 103 . As a result, the display control unit 104 distributes the recommended products based on the delivery mode specified by the user. In this embodiment, the display control unit 104 is realized by the server 10, so the display control unit 104 sends the product information I11 to the user terminal 20 by transmitting data for displaying the product information I11 to the user terminal 20. to display. This data may be in any format, for example image data or HTML data. If a product other than the recommended product corresponds to the recommended product, some information about the recommended product may correspond to the product information instead of the product information I11. Product information includes product name, image, description, price, or a combination thereof.

For example, the display control unit 104 displays, on the home screen G1, the product information I11 of the recommended product that has been changed so that the closer the delivery date and time according to the delivery mode is to the current date and time, the more the individual product is given priority over the set product. display. The display control unit 104 displays the product information I11 so that when on-demand delivery is specified, individual products are prioritized over when date-and-time delivery is specified. The display control unit 104 displays the product information I11 so that when the date-and-time specified delivery is specified, the closer the delivery date and time indicated by the date-and-time specified delivery is to the current date and time, the higher the priority is given to the bulk product.

For example, the display control unit 104 displays the product information I11 of the recommended product that has been changed such that the closer the delivery date and time according to the delivery mode is to the current date and time, the more the chilled product or hot product is given priority over the room temperature product. Display on G1. The display control unit 104 displays the product information I11 so that when on-demand delivery is specified, chilled products or hot products are given priority over when date-and-time delivery is specified. The display control part 104 displays the product information I11 so that the closer the delivery date and time indicated by the date and time specified delivery is to the current date and time, the more the refrigerated product or the hot product is given priority when the date and time specified delivery is specified.

For example, the display control unit 104 displays, on the home screen G1, the product information I11 of the recommended product that has been changed so that cooking is given priority over non-cooking products as the delivery date and time corresponding to the delivery mode is closer to the current date and time. Let The display control unit 104 displays the product information I11 so that when on-demand delivery is specified, cooking is given priority over when date-and-time delivery is specified. The display control unit 104 displays the product information I11 in such a manner that, when the date-and-time delivery is specified, the closer the delivery date and time indicated by the date-and-time delivery is to the current date and time, the more the food is given priority.

For example, the display control unit 104 displays the product information I11 of the recommended product changed so that the closer the delivery date and time according to the delivery mode is to the current date and time, the product according to the usage history information is given priority over other products. , is displayed on the home screen G1. The display control unit 104 displays the product information I11 so that when the on-demand delivery is specified, the product corresponding to the usage history information is prioritized over when the date-and-time specified delivery is specified. A display control part 104 displays merchandise information I11 so that when the date-and-time designated delivery is designated, the closer the delivery date and time indicated by the date-and-time designated delivery is to the current date and time, the more the merchandise corresponding to the use history information is given priority.

[4. Processing Executed by Display Control System]
8 and 9 are flow diagrams showing an example of processing executed by the display control system S. FIG. As shown in FIG. 8, when the user activates the application of the user terminal 20, a login process to the order reception service is executed between the server 10 and the user terminal 20 based on the user database DB1 (S1). In S1, the input of the user ID and password may be requested, or information indicating that the user has logged in in the past is stored in the user terminal 20, and the user ID and password are input based on the information. may not be required.

When the login to the order receiving service is successful, processing for displaying the home screen G1 is executed between the server 10 and the user terminal 20 based on the product database DB2 (S2). At the time of S2, the delivery mode has not yet been specified, so the recommended products on the home screen G1 are determined based on default settings. When a delivery mode corresponding to the delivery mode specified by the user last time (for example, a delivery mode in the same time zone as last time) is automatically specified, recommended products corresponding to the automatically specified delivery mode are displayed. may be determined.

The user terminal 20 identifies the user's operation based on the detection signal from the operation unit 24 (S3). Here, an operation to search for products by entering a keyword in the input form F10, an operation to put products in a shopping cart by selecting product information I11, an operation to view the contents of the shopping cart by selecting an icon I12, Alternatively, by selecting the button B13, an operation to display the delivery form designation screen G3 is performed. If another operation is performed, a process corresponding to the other operation is executed between the server 10 and the user terminal 20, and this process ends.

In S3, when an operation to search for a product is performed (S3; product search), a product search process is executed between the server 10 and the user terminal 20 (S4), and the process returns to S3. In S4, the server 10 searches for products based on the product database DB2 and search conditions specified by the user. A known search engine may be used for the product search itself. The server 10 transmits to the user terminal 20 the display data of the search result screen showing the product search results. When receiving the display data, the user terminal 20 causes the display unit 25 to display the search result screen. When the user performs an operation to display details of the product, a screen showing details of the product is displayed on the display unit 25 . When the user performs an operation to put an item into the shopping cart, the item is added to the shopping cart.

In S3, when an operation to put a product in the shopping cart is performed (S3; product selection), processing for putting a product in the shopping cart is executed between the server 10 and the user terminal 20 (S5), and S3 is performed. Return to processing. In S5, the server 10 receives the product ID of the product selected by the user from the user terminal 20, and updates the user database DB1 so that the product with the product ID is added to the shopping cart information.

In S3, when an operation to view the contents of the shopping cart is performed (S3; shopping cart contents), a process for displaying the shopping cart screen G2 is executed between the server 10 and the user terminal 20 (S6). . In S<b>6 , the server 10 generates display data for the shopping cart screen G<b>2 based on the shopping cart information stored in the user database DB<b>1 and transmits the data to the user terminal 20 . Upon receiving this display data, the user terminal 20 causes the display unit 25 to display the shopping cart screen G2.

The user terminal 20 identifies the user's operation based on the detection signal from the operation unit 24 (S7). Here, it is assumed that an operation of selecting the button B21 to proceed to a virtual checkout or an operation of returning to the home screen G1 is performed. If another operation is performed, a process corresponding to the other operation is executed between the server 10 and the user terminal 20, and this process ends.

In S7, when an operation to proceed to the virtual checkout is performed (S7; proceed to checkout), a process for displaying the delivery form designation screen G3 is executed between the server 10 and the user terminal 20 (S8 ). In S8, the server 10 identifies the delivery date and time that can be specified by the user based on the current date and time, and determines the display content of the display area A31. The server 10 generates display data for the delivery form designation screen G3 including the determined display content, and transmits the display data to the user terminal 20 . When receiving the display data, the user terminal 20 causes the display unit 25 to display the delivery form designation screen G3.

A process of receiving a designation of a delivery form by the user is executed between the server 10 and the user terminal 20 (S9). In S9, the user terminal 20 transmits to the server 10 the information on the delivery form designated by the user from the delivery form designation screen G3. By receiving the information, the server 10 accepts the designation of the delivery form by the user. After that, a process of confirming the order is executed between the server 10 and the user terminal 20 (S10), and the process ends. Note that in S7, when an operation to return to the home screen G1 is performed (S7; return), the process returns to S2.

The processes of S11 and S12 of FIG. 9, which are executed when the operation of designating the delivery form is performed in S3 (S3; Designation of delivery form), are the same as the processes of S8 and S9. The server 10 identifies the delivery form accepted in S12 (S13). The server 10 changes the recommended products to be displayed on the home screen G1 based on the setting database DB3 and the delivery mode specified in S13 (S14). Between the server 10 and the user terminal 20, a process of displaying the home screen G1 including the product information I11 of the recommended product changed in S14 is executed (S15), and the process returns to S3. The details of the processing of S13 to S15 are as described in the functional block section.

According to the display control system S of this embodiment, the recommended product to be displayed on the user terminal 20 is changed based on the delivery mode specified by the user, and the product information I11 regarding the changed recommended product is sent to the user terminal 20. to display. As a result, it is possible to display the product information I11 of the recommended product corresponding to the delivery mode specified by the user, thereby enhancing the user's convenience. For example, if the user designates on-demand delivery, the product information I11 can be displayed so that the order can be completed immediately. When the user designates the date-specified delivery, the product information I11 can be displayed so that the user can carefully select the product. By improving the convenience for the user, it is possible to prevent the store from losing an opportunity to place an order.

In addition, the display control system S changes the recommended products so that the closer the delivery date and time corresponding to the delivery mode is to the current date and time, the fewer the recommended products. This makes it easier for the user to select products to be ordered for on-demand delivery, and allows the user to quickly complete the order for on-demand delivery, thereby enhancing the user's convenience. Conversely, the user can carefully select the products to be ordered by the date-and-time delivery and enjoy ordering the date-and-time delivery, which enhances the user's convenience.

In addition, the display control system S changes the recommended product so that the closer the delivery date and time according to the delivery mode is to the current date and time, the more the individual product is given priority over the set product. Accordingly, by displaying the product information I11 of the bulk product that is highly likely to be ordered by on-demand delivery, the order for on-demand delivery can be quickly completed, thereby enhancing the user's convenience. Conversely, it is possible to display the product information I11 of a set product that is highly likely to be ordered by date-designated delivery, thereby reducing the amount of user operations required to finalize an order, thereby increasing user convenience.

Further, the display control system S changes the recommended products so that the closer the delivery date and time corresponding to the delivery mode is to the current date and time, the more the chilled products or hot products are given priority over the normal temperature products. As a result, by displaying the product information I11 of the refrigerated product or hot product that is highly likely to be ordered by on-demand delivery, it becomes possible to quickly complete the order for on-demand delivery, thereby enhancing the user's convenience. Users can also consume refrigerated or hot items that arrive via on-demand delivery immediately. Conversely, it is possible to display product information I11 of room-temperature products that are highly likely to be ordered by date-designated delivery, thereby reducing the amount of user operations required to finalize an order, thereby increasing user convenience.

In addition, the display control system S changes the recommended product so that cooking is given priority over non-cooking products as the delivery date and time corresponding to the delivery mode is closer to the current date and time. As a result, by displaying the product information I11 of the recommended product that is highly likely to be ordered by on-demand delivery, it becomes possible to quickly complete the order for on-demand delivery, thereby enhancing the user's convenience. Users can also eat food delivered by on-demand delivery immediately. Conversely, it is possible to display product information I11 of non-cooking products that are highly likely to be ordered by date-designated delivery, thereby reducing the amount of user operations required to finalize an order, thereby increasing user convenience.

In addition, the display control system S changes the recommended products so that the closer the delivery date and time according to the delivery mode is to the current date and time, the product according to the usage history information is given priority over other products. As a result, by displaying the product information I11 of products (for example, daily necessities purchased repeatedly) corresponding to usage history information with a high probability of being ordered by on-demand delivery, orders for on-demand delivery can be completed quickly. Therefore, user convenience is enhanced. Conversely, when the date-specified delivery is specified, the user can be given a new discovery by displaying the product information I11 of an attractive product that the user has not noticed.

[5. Modification]
The present disclosure is not limited to the embodiments described above. Modifications can be made as appropriate without departing from the gist of the present disclosure.

FIG. 10 is a functional block diagram in a modified example. The privilege granting unit 105 , the provisional reservation unit 106 , the delivery processing unit 107 and the notification unit 108 are realized mainly by the control unit 11 .

[5-1. Modification 1]
For example, the display control unit 104 may cause the user terminal 20 to display product information such that the closer the delivery date and time are to the current date and time, the fewer the recommended products and the greater the amount of information on each recommended product. . The amount of information is the number or size of information on recommended products. For example, displaying new information corresponds to increasing the amount of product information. For example, increasing the number of characters included in product information I11 corresponds to increasing the amount of product information. For example, increasing the size or resolution of an image of a product corresponds to increasing the amount of product information.

In Modification 1, the display control unit 104 increases the amount of product information by displaying information about the temperature of each recommended product. For example, the display control unit 104 does not display the information regarding the temperature of the product when the user designates the date-specified delivery. In this case, no information regarding the temperature of these products, whether refrigerated, hot, or room temperature, is displayed. The display control unit 104 displays information about the temperature of the product when the user designates on-demand delivery. Since the information that is not displayed in the time-specified delivery is displayed, the amount of product information increases.

According to Modification 1, the product information I11 is displayed on the user terminal 20 so that the closer the delivery date and time are to the current date and time, the fewer the recommended products and the larger the information amount of each recommended product. As a result, for example, when the user designates on-demand delivery, it is possible to achieve both ease of product selection by reducing the number of recommended products and ease of product selection by increasing the amount of information on individual products. user's convenience is enhanced. For example, it is possible to display more detailed information in the empty display space due to the reduced number of recommended products.

[5-2. Modification 2]
For example, the changing unit 103 may change the recommended product so that, even if the product corresponds to the usage history information, the product that is not repeatedly purchased is not prioritized, and the product that is repeatedly purchased is prioritized. Products that are not repeatedly purchased and products that are repeatedly purchased are defined in the data storage unit 100 in advance. Products that are not repeatedly purchased are products other than luxury goods or consumables. Products that are repeatedly purchased are luxury goods or consumables. In Modified Example 2, a case will be described in which alcoholic beverages, which are an example of luxury items, correspond to products that are repeatedly purchased.

The changing unit 103 may give priority to the repeatedly purchased product over the non-repeatedly purchased product by setting the display order of the repeatedly purchased product before the non-repeatedly purchased product. The changing unit 103 may give priority to repeatedly purchased products over non-repeatedly purchased products by increasing the number of repeatedly purchased products over the non-repeatedly purchased products. The changing unit 103 may give priority to repeatedly purchased products over non-repeatedly purchased products by not displaying products that are not repeatedly purchased and displaying products that are repeatedly purchased.

According to Modified Example 2, the recommended product is changed so that, even if the product corresponds to the usage history information, the product that is not repeatedly purchased is not prioritized, and the product that is repeatedly purchased is prioritized. As a result, for example, when the user designates on-demand delivery, repeatedly purchased products that are expected to be ordered by on-demand delivery are preferentially displayed as recommended products, making it easier for the user to select products. , user convenience is enhanced.

[5-3. Modification 3]
For example, the changing unit 103 may change the recommended product based on products that have been delivered to the user in the past in the delivery mode specified by the specifying unit 101, among the products included in the usage history information. When the user designates on-demand delivery, the changing unit 103 changes the recommended product based on the product ordered by on-demand delivery in the past among the products included in the usage history information. The changing unit 103 changes the recommended product so that the product ordered by on-demand delivery in the past or a similar product becomes the recommended product.

For example, when the user designates date-designated delivery, the changing unit 103 changes recommended products based on products that have been ordered by date-designated delivery in the past among products included in the usage history information. A changing unit 103 changes the recommended product so that the product that was ordered in the past by date-and-time delivery or a similar product becomes the recommended product. Furthermore, the changing unit 103 may change the recommended product based on the product ordered by the date-and-time-specified delivery at the delivery time corresponding to the delivery time specified by the user in the date-and-time-specified delivery. Corresponding delivery times mean that the time zones are the same or that the time zone deviation is less than a threshold. The dates can be different.

According to Modified Example 3, the recommended product is changed based on the product that has been delivered to the user in the past in the delivery mode specified by the user, among the products included in the usage history information. Products that have been delivered in the same delivery mode as the delivery mode designated by the user in the past have a high probability of repeated purchase by the user. easier and more convenient for the user.

[5-4. Modification 4]
For example, the changing unit 103 may change the recommended product based on the delivery mode specified by the specifying unit 101 and the current date and time. That is, the changing unit 103 may change the recommended product in consideration of not only the delivery mode specified by the user but also the current date and time. For example, a recommended product for the morning time zone and a recommended product for the evening time zone are defined in the data storage unit 100, and the changing unit 103 displays the recommended product according to the current date and time. You can change the recommended products. The changing unit 103 selects a product corresponding to the delivery mode from products corresponding to the current date and time, and changes the recommended product so that the selected product becomes a recommended product. Conversely, the changing unit 103 may select a product corresponding to the current date and time from among the products corresponding to the delivery mode, and change the recommended product so that the selected product becomes a recommended product.

According to Modification 4, the recommended product is changed based on the delivery mode specified by the specifying unit 101 and the current date and time. Thus, by displaying the product information I11 of the recommended product corresponding to the current date and time, the user terminal 20 can display the product information I11 of the recommended product corresponding to the date and time when the user uses the order receiving service.

[5-5. Modification 5]
For example, the changing unit 103 may change the recommended product by changing the sorting condition of the product information I11 based on the delivery mode specified by the specifying unit 101 . When the user designates on-demand delivery, the changing unit 103 changes the recommended products by changing the sorting condition so that the bulk products are displayed first. Since set products are sorted later, they may not be recommended products due to display space limitations. The changing unit 103 changes the recommended product by changing the sorting condition so that the set product is displayed first when the user designates the date-specified delivery. Bulk sale products are sorted later, so they may not be recommended products due to display space limitations.

When the user designates on-demand delivery, the changing unit 103 changes the recommended products by changing the sorting conditions so that chilled products or hot products are displayed first. Room-temperature products are sorted later, so they may not be recommended products due to display space limitations. The changing unit 103 changes the recommended products by changing the sorting condition so that the normal temperature products are displayed first when the user designates the date-specified delivery. Chilled products or hot products are sorted later, so they may not be recommended products due to display space limitations. Sorting conditions are not limited to the above examples, and may be arbitrary conditions. It is assumed that the relationship between the delivery form and the sorting conditions is defined in advance in the data storage unit 100 . The changing unit 103 may set the sorting condition so that the sorting condition corresponds to the delivery form specified by the user.

The display control unit 104 causes the user terminal 20 to display the product information I11 sorted based on the sorting conditions. This differs from the embodiment in that the sorting conditions are changed based on the delivery form, but other points are as described in the embodiment.

According to Modified Example 5, the recommended products are changed by changing the sorting conditions of the product information I11 based on the delivery mode specified by the user, and the product information I11 sorted based on the sorting conditions is sent to the user terminal 20. to display. Thus, the product information I11 is displayed after being sorted in the order of important recommended products according to the delivery form of the user, so that the product information I11 can be easily selected by the user, and the user's convenience is enhanced.

[5-6. Modification 6]
For example, the order reception service may allow delivery using an unmanned delivery machine. An unmanned delivery machine is a machine for unmanned delivery of goods. An unmanned delivery machine is sometimes called a robot. In Modification 6, a case where both an unmanned vehicle and an unmanned aircraft are used as an unmanned delivery device will be described, but only one of the unmanned vehicle and the unmanned aircraft may be used as the unmanned delivery device. The unmanned delivery device itself may be a known device and is not limited to unmanned vehicles and unmanned aircraft. The data storage unit 100 of Modification 6 stores an unmanned delivery machine database DB4.

FIG. 11 is a diagram showing an example of the unmanned delivery machine database DB4. The unmanned delivery machine database DB4 is a database in which information relating to unmanned delivery machines is stored. For example, the unmanned delivery machine database DB4 stores an unmanned delivery machine ID, type, function, load capacity, and reservation status. Arbitrary information may be stored in the unmanned delivery device database DB4, and is not limited to the example of FIG. For example, the unmanned delivery machine database DB4 may store information such as the location where the unmanned delivery machine is arranged, the remaining battery level, or the travelable distance.

The unmanned delivery machine ID is an example of delivery machine identification information that can identify the unmanned delivery machine. The delivery machine identification information may be arbitrary information and is not limited to the unmanned delivery machine ID. For example, the delivery machine identification information may be the name of the unmanned delivery machine. The type is information indicating whether the vehicle is an unmanned vehicle or an unmanned aircraft. The function is a function related to delivery that the unmanned delivery machine has. For example, information such as having a function capable of transporting fragile items, or having a refrigeration function or a heat retention function corresponds to the function.

The load capacity is the weight of the product that can be loaded on the unmanned delivery machine. In principle, unmanned delivery machines can only deliver products weighing less than the load capacity. The reservation status is information about the availability of unmanned delivery machines. For example, when an unmanned delivery machine is used for delivery, the reservation status indicates the period during which the unmanned delivery machine is reserved. The unreserved period in the reservation status is the period during which the unmanned delivery machine can be used. However, when work such as charging or maintenance is required, it may not be possible to reserve the unmanned delivery machine.

The changing unit 103 changes the recommended product so that the product that can be delivered by the unmanned delivery machine at the delivery date and time corresponding to the delivery mode specified by the user becomes the recommended product. For example, the changing unit 103 refers to the unmanned delivery machine database DB4 and specifies an unmanned delivery machine that has a free delivery date and time according to the delivery mode specified by the user. The changing unit 103 determines the recommended product so that the identified product that can be delivered by unmanned delivery becomes the recommended product. Products that can be delivered may be determined by at least one of the type, function, and loading capacity of the unmanned delivery machine.

According to Modification 6, the recommended product is changed so that the product that can be delivered by the unmanned delivery machine at the delivery date and time corresponding to the delivery mode specified by the user becomes the recommended product. This makes it easier for the user to select products that can be delivered by the unmanned delivery machine, thereby enhancing user convenience. Also from the store's point of view, the probability of manned deliveries occurring can be reduced, thus increasing the convenience of the store.

[5-7. Modification 7]
For example, in modification 6, the changing unit 103 may change the recommended product so that the product corresponding to the function of the unmanned delivery machine becomes the recommended product. The change unit 103 refers to the unmanned delivery machine database DB4, and specifies the functions of the unmanned delivery machines that have available delivery dates and times according to the delivery mode specified by the user. The changing unit 103 changes the recommended product so that the product that can be delivered by the specified function becomes the recommended product. For example, if an unmanned delivery machine with available space has a heat retention function, the changing unit 103 changes the recommended product so that the hot product becomes the recommended product. For example, when only drop-type unmanned delivery machines are available, the changing unit 103 changes the recommended product so that fragile items such as bottles are not recommended products.

According to Modified Example 7, the recommended product is changed so that the product corresponding to the function of the unmanned delivery machine becomes the recommended product. This makes it easier for the user to select products that can be delivered by the unmanned delivery machine, thereby enhancing user convenience. Also from the store's point of view, the probability of manned deliveries occurring can be reduced, thus increasing the convenience of the store.

[5-8. Modification 8]
For example, in Modified Example 6 or Modified Example 7, the changing unit 103 changes the recommended product so that the recommended product is a product that can be delivered by at least one of a plurality of unmanned delivery machines having different load capacities. may When there are vacancies in a plurality of unmanned delivery machines having different loading capacities, the changing unit 103 changes the recommended product so that the product that can be delivered by the unmanned delivery machine with a smaller loading capacity becomes the recommended product. may be changed.

According to Modification 8, the recommended product is changed so that the product that can be delivered by at least one of a plurality of unmanned delivery machines having different load capacities is the recommended product. As a result, the product information I11 of the recommended product that can be delivered by the most suitable unmanned delivery machine out of a plurality of unmanned delivery machines having different load capacities is displayed, thereby enhancing the user's convenience.

[5-9. Modification 9]
For example, as described in the embodiment, the order reception service may allow delivery using an unmanned delivery machine and manned delivery. Manned delivery is delivery using a vehicle such as a manned vehicle or a motorcycle at the store. The user may be allowed to select delivery using an unmanned delivery machine or manned delivery, or the server 10 may decide which delivery to perform. Factors such as whether to deliver by an unmanned delivery machine or by manning are also a kind of delivery mode.

The display control system S of Modification 9 includes a privilege provision unit 105 . A privilege granting unit 105 grants a privilege to a user who has ordered a product that can be delivered by an unmanned delivery machine instead of a manned delivery. A privilege is something that benefits the user. For example, the benefits are coupons, goods, points, or electronic money. Various types of benefits can be given, and the benefits are not limited to these examples. A well-known method can also be used for the method of giving the privilege itself. For example, the user ID may be associated with information about the privilege and registered in the user database DB1 so that the user can receive the privilege. For example, rewards may be sent to users by email or by mail.

The privilege granting unit 105 grants a privilege to the user on the condition that the user orders a product that can be delivered by an unmanned delivery machine instead of a manned delivery. For example, the privilege giving unit 105 does not give a privilege to a user who has ordered by manned delivery, but gives a privilege to a user who has ordered by delivery using an unmanned delivery machine. A privilege may be given to the user who ordered by delivery using the unmanned delivery machine, and the privilege granting unit 105 gives more benefits to the user who ordered by delivery using manned delivery than the user who ordered by delivery using the unmanned delivery machine. Benefits may be given.

According to Modification 9, a privilege is given to a user who has ordered a product that can be delivered by an unmanned delivery machine instead of a manned delivery. This enhances user convenience. From the point of view of the store, it is possible to promote the use of unmanned delivery machines, which are lower in cost, so the convenience of the store is also enhanced.

[5-10. Modification 10]
For example, in Modified Example 9, the privilege granting unit 105 removes a product from a shopping basket that contains a product with a weight that cannot be delivered by an unmanned delivery machine, so that the product becomes ready for delivery by the unmanned delivery machine. may be given benefits. That is, the privilege granting unit 105 may grant a privilege when the user intentionally selects a product that can be delivered by an unmanned delivery machine. The privilege providing unit 105 compares the current weight of the product in the shopping basket with the load capacity of the unmanned delivery machine, and determines whether or not the undeliverable state has changed to a deliverable state. good.

According to the modification 10, when the unmanned delivery machine becomes ready for delivery by removing the product from the shopping basket containing the product with a weight that cannot be delivered by the unmanned delivery machine, a privilege is given. . This enhances user convenience. From the point of view of the store, it is possible to promote the use of unmanned delivery machines, which are lower in cost, so the convenience of the store is also enhanced.

[5-11. Modification 11]
For example, when an unmanned delivery machine is used to deliver products as in Modifications 6 to 10, the unmanned delivery machine may be provisionally reserved when the user accesses the order reception service. When the user actually confirms the order, the provisionally reserved unmanned delivery machine may be used. An unmanned delivery device provisionally reserved by a certain user may be prevented from being provisionally reserved by another user, or provisional reservation of one unmanned delivery device may be permitted for a certain number of users. .

The display control system S includes a provisional reservation section 106 and a delivery processing section 107 . The temporary reservation unit 106 makes a temporary reservation for the unmanned delivery machine when the user accesses the order receiving service. For example, when the user accesses the order receiving service, the provisional reservation unit 106 refers to the unmanned delivery machine database DB4 and identifies an unmanned delivery machine that has a free space. When the user designates a delivery mode, the provisional reservation unit 106 may specify an unmanned delivery machine that has an available delivery date and time according to the delivery mode. The provisional reservation unit 106 makes a provisional reservation by storing information that enables identification of the provisional reservation in the unmanned delivery device database DB4. For example, information indicating that a provisional reservation has been made is stored in the reservation status stored in the unmanned delivery machine database DB4.

When the user's order is confirmed, the delivery processing unit 107 causes the unmanned delivery machine for which the provisional reservation has been made by the provisional reservation unit 106 to deliver the product ordered by the user. The delivery processing unit 107 arranges delivery so that an unmanned delivery machine provisionally reserved for a certain user delivers the product ordered by the user. If the user who made a provisional reservation for the unmanned delivery machine withdraws from the order receiving service without finalizing the order, the provisional reservation is released.

According to the modification 11, when the user accesses the order reception service, the provisional reservation of the unmanned delivery machine is made, and when the user's order is confirmed, the user orders the provisionally reserved unmanned delivery machine. have the goods delivered. This makes it easier for the unmanned delivery machine to deliver the product.

[5-12. Modification 12]
For example, in Modification 11, when the user accesses the order reception service, the availability of unmanned delivery machines may be notified in real time. The display control system S of Modification 12 includes a notification unit 108 . The notification unit 108 notifies the user of the availability of the unmanned delivery machine in real time when the user accesses the order reception service. The availability may be notified on any screen such as the home screen G1. The availability may be determined based on the reservation status stored in the unmanned delivery machine database DB4. For example, the notification unit 108 notifies the user of information such as the date and time when the unmanned delivery machine is available, the type of the unmanned delivery machine, and the load capacity.

According to Modification 12, when the user accesses the order receiving service, the user is notified in real time of the availability of the unmanned delivery machine. As a result, the user can shop while grasping the availability of the unmanned delivery machine, so that the user's convenience is enhanced.

[5-13. Other Modifications]
For example, the above modifications may be combined.

For example, the store that performs the delivery may be an online store instead of a physical store. For example, although a case has been described in which the main functions are implemented by the server 10, each function may be shared by a plurality of computers. For example, each function may be shared between the server 10 and the user terminal 20 . For example, data described as being stored on server 10 may be stored on other database servers.

S display control system, N Internet, 10 server, 20 user terminal, 11, 21 control unit, 12, 22 storage unit, 13, 23 communication unit, 24 operation unit, 25 display unit, G1 home screen, G2 shopping cart screen, G3 delivery form designation screen, G4 order confirmation screen, 100 data storage unit, 101 identification unit, 102 acquisition unit, 103 change unit, 104 display control unit, 105 privilege provision unit, 106 provisional reservation unit, 107 delivery processing unit, 108 notification Part, A31 display area, B13, B21, B30, B32 button, DB1 user database, DB2 product database, DB3 setting database, DB4 unmanned delivery machine database, F10 input form, I11 product information, I12 icon, I20 product information.

Claims (20)

a specifying unit that specifies a delivery mode specified by a user of an order reception service that accepts orders using the Internet;
a changing unit that changes display target products to be displayed on the user terminal of the user based on the delivery mode specified by the specifying unit;
a display control unit that causes the user terminal to display product information related to the display target product changed by the change unit;
display control system including; The changing unit changes the display target products such that the closer the delivery date and time according to the delivery mode is to the current date and time, the fewer the display target products.
The display control system according to claim 1. The display control unit transmits the product information to the user terminal such that the closer the delivery date and time are to the current date and time, the fewer the products to be displayed and the larger the amount of information on each of the products to be displayed. to display
The display control system according to claim 2. In the order reception service, it is possible to order individual products and set products,
The changing unit changes the display target product such that the closer the delivery date and time according to the delivery mode is to the current date and time, the more the individual product is given priority over the set product.
The display control system according to any one of claims 1 to 3. In the order reception service, it is possible to order room temperature products and other chilled or heated products,
The changing unit changes the display target product such that the closer the delivery date and time according to the delivery mode is to the current date and time, the more the other product is given priority over the normal temperature product.
The display control system according to any one of claims 1 to 4. In the order reception service, it is possible to order cooked dishes and products other than the dishes,
The changing unit changes the display target product such that the closer the delivery date and time according to the delivery mode is to the current date and time, the more the food is given priority over the other products.
The display control system according to any one of claims 1 to 5. The display control system further includes an acquisition unit that acquires usage history information related to the usage history of the order reception service by the user,
The changing unit changes the display target product such that the closer the delivery date and time according to the delivery mode is to the current date and time, the product according to the usage history information is given priority over other products.
A display control system according to any one of claims 1 to 6. The changing unit changes the display target product so that, even if the product corresponds to the usage history information, the product that is not repeatedly purchased is not prioritized, and the product that is repeatedly purchased is prioritized.
The display control system according to claim 7. The display control system further includes an acquisition unit that acquires usage history information related to the usage history of the order reception service by the user,
The changing unit changes the display target product based on products that have been delivered to the user in the past in the delivery form specified by the specifying unit, among the products included in the usage history information.
The display control system according to any one of claims 1-8. The changing unit changes the display target product based on the delivery mode specified by the specifying unit and the current date and time.
The display control system according to any one of claims 1-9. The changing unit changes the display target product by changing a sorting condition of the product information based on the delivery mode specified by the specifying unit,
The display control unit causes the user terminal to display the product information sorted based on the sorting condition.
The display control system according to any one of claims 1-10. In the order reception service, delivery using an unmanned delivery machine is possible,
The changing unit changes the display target product so that the display target product is a product that can be delivered by the unmanned delivery device at a delivery date and time according to the delivery mode.
The display control system according to any one of claims 1-11. The changing unit changes the display target product so that the display target product is a product corresponding to the function of the unmanned delivery device.
The display control system according to claim 12. The changing unit changes the display target product so that the display target product is a product that can be delivered by at least one of the plurality of unmanned delivery machines having different load capacities.
The display control system according to claim 12 or 13. In the order reception service, delivery using the unmanned delivery machine and manned delivery are possible,
The display control system further includes a privilege granting unit that grants a privilege to the user who ordered the product that can be delivered by the unmanned delivery machine instead of the manned delivery.
The display control system according to any one of claims 12-14. The privilege granting unit provides the privilege when the unmanned delivery machine becomes ready for delivery by removing the product from the shopping basket containing the product with a weight that cannot be delivered by the unmanned delivery machine. to give
16. A display control system according to claim 15. The display control system includes:
a temporary reservation unit that makes a temporary reservation for the unmanned delivery device when the user accesses the order reception service;
a delivery processing unit that, when the order by the user is confirmed, delivers the product ordered by the user to the unmanned delivery machine for which the provisional reservation has been made by the provisional reservation unit;
17. The display control system according to any one of claims 12 to 16, further comprising: The display control system further includes a notification unit that notifies the user of the availability of the unmanned delivery device in real time when the user accesses the order reception service.
18. The display control system of Claim 17. an identification step of identifying a delivery form designated by a user of an order reception service that receives orders using the Internet;
a changing step of changing display target products to be displayed on the user terminal of the user based on the delivery mode specified by the specifying step;
a display control step of displaying, on the user terminal, product information related to the display target product changed by the changing step;
display control methods, including an identification unit that identifies a delivery form designated by a user of an order reception service that receives orders using the Internet;
a changing unit that changes display target products to be displayed on the user terminal of the user based on the delivery mode specified by the specifying unit;
a display control unit that causes the user terminal to display product information related to the display target product changed by the change unit;
A program that allows a computer to function as a

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