JP2023047815A - Information processor, method for processing information, and program - Google Patents

Abstract

To provide an information processor, a method for processing information, and a program that can support an analysis to make work efficient, in a more desirable manner.SOLUTION: In the information processing system, a management server as an information processor includes: first reception means for receiving specification of a purpose related to an analysis of a work procedure from a user; switching means for switching an item to be a target of information input from the user of the candidates of items to be the targets of information input, on a step-by-step basis of a target work procedure according to the specified purpose; second reception means for receiving, from the user, input of the type of information for each of the items as the targets of information input according to the result of the switch in relation to the individual steps on a step-by-step basis; and generation means for generating data on the analysis of the target work procedure in a format appropriate to the specified purpose on the basis of information input for the individual steps according to the result of the switch.SELECTED DRAWING: Figure 3

Description

The present disclosure relates to an information processing device, an information processing method, and a program.

In recent years, there have been rapid changes in the market and in the working environment, and in order to respond to such changes, business efficiency is often improved. Under such circumstances, especially in recent years, attention has been paid to a mechanism for improving work efficiency using digital technology, which is also referred to as so-called digital transformation (DX). For example, Patent Literature 1 discloses an example of a mechanism for improving work efficiency by supporting work automation.

JP 2014-115802 A

Various methods related to analysis for improving operational efficiency and various tools for realizing such methods have been proposed, and users can select and use the desired methods and tools according to the purpose of analysis. is possible. On the other hand, the information required to be input may differ depending on the analysis method and the tool for realizing the method. Under such circumstances, for example, it is troublesome for the user to accept input from the user for all types of information that may be requested so that any method or tool can be selected. becomes.

SUMMARY OF THE INVENTION In view of the above problems, an object of the present invention is to support analysis for improving work efficiency in a more suitable manner.

The information processing apparatus according to the present invention comprises first receiving means for receiving, from a user, designation of a purpose related to analysis of a business procedure; switching means for switching an item to be subjected to information input by the user from among a series of candidates for information input; for each of the individual procedures, a second receiving means for accepting input from the user of information of a type corresponding to the item related to the individual procedure; generating means for generating data related to the analysis of the business procedure to be processed in a format corresponding to the indicated purpose, based on the information input to the method.

ADVANTAGE OF THE INVENTION According to this invention, it becomes possible to support the analysis for business efficiency improvement in a more suitable aspect.

It is a figure showing an example of a system configuration of an information processing system. It is the figure which showed an example of the hardware constitutions of an information processing apparatus. 4 is a flowchart showing an example of the flow of processing of the information processing system; It is an example of a screen presenting a list of tasks to be analyzed. It is an example of information that can be input for analysis of business procedures. It is an example of a UI for receiving designation of the purpose of business procedure analysis. FIG. 10 is a diagram showing an example of switching items according to the purpose of analysis of business procedures; 1 shows an example of a screen for receiving information input from a user. FIG. 4 is a diagram for explaining how a manual is generated based on input information; 3 shows another example of a screen for receiving information input from a user. FIG. 10 is a diagram for explaining work efficiency analysis based on input information;

Preferred embodiments of the present disclosure will be described in detail below with reference to the accompanying drawings. In the present specification and drawings, constituent elements having substantially the same functional configuration are denoted by the same reference numerals, thereby omitting redundant description.

<System configuration>
An example of a system configuration of an information processing system according to an embodiment of the present disclosure will be described with reference to FIG. The information processing system 1 according to this embodiment includes a management server 110 and one or more terminal devices 210 . Terminal devices 210a and 210b shown in FIG. 1 are examples of the terminal device 210, respectively. In the following description, the terminal devices 210a and 210b will simply be referred to as the terminal device 210 when they are not particularly distinguished from each other.

The management server 110 and each terminal device 210 are connected via a network N1 so that information can be exchanged with each other.
The type of network N1 is not particularly limited. As a specific example, the network N1 may be configured by the Internet, a leased line, a LAN (Local Area Network), a WAN (Wide Area Network), or the like. In addition, the network N1 may be configured by a wired network, or may be configured by a wireless network such as a network based on communication standards such as 5G, LTE (Long Term Evolution), and Wi-Fi (registered trademark). may have been Moreover, the network N1 may include a plurality of networks, and a network of a different type from other networks may be applied as a part of the network. Moreover, it is sufficient that the communication between the various information processing devices described above is logically established, and physically, the communication between the various information processing devices may be relayed by another communication device or the like.

The terminal device 210 serves as an interface for accepting inputs (eg, various instructions) from the user and presenting various types of information (eg, feedback) to the user. As a specific example, the terminal device 210 receives data from the management server 110, which will be described later, via a network, and presents information based on the data to the user via a predetermined output device (for example, a display, etc.). may In addition, the terminal device 210 recognizes an instruction from the user based on an operation received from the user via a predetermined input device (for example, a touch panel), and transmits information corresponding to the instruction via the network to the management server. 110. As a result, the management server 110 can recognize an instruction from the user and execute processing according to the instruction.
The terminal device 210 can be realized by an information processing device having a communication function, such as a so-called smart phone, a tablet terminal, and a PC (Personal Computer).

The management server 110 executes, for each task to be analyzed, various types of processing related to support of work for improving the efficiency of a series of procedures related to the task.

As a specific example, the management server 110 divides each of the series of procedures related to the target work into more subdivided detailed procedures, and organizes information related to each detailed procedure. Execute various processes to support.

In addition, the management server 110 receives designation of a purpose related to the analysis of the procedure of the work for improving the efficiency of the work, and in order to realize analysis according to the purpose, the procedure of the work (for example, subdivision (detailed procedures), selectively switching the items for receiving information input from the user. After that, the management server 110 generates data related to the analysis of the target work procedure in a format according to the specified purpose based on the information input for each individual procedure according to the switching result. do.

As a more specific example, when the management server 110 attempts to improve the efficiency of a task by creating a manual for the procedure of the target task, the management server 110 can accept input of information required for the manualization. , the item to be the target of the input is switched. In addition, for example, the management server 110 may collectively output the information received as input for each item as data in a format readable by an application that summarizes the information for each item as a document according to a predetermined format.
As another example, the management server 110 analyzes the rate of suitability for automating the procedure of the target work, and when improving the efficiency of the work, inputs information required for the analysis. is accepted, the item to be input is switched. In addition, for example, the management server 110 analyzes the information entered in at least some of the items for each target work procedure (for example, a subdivided detailed procedure), thereby automating the procedure. may be calculated to generate data including the calculation result of the relevance rate.
The details of the above processing of the management server 110 will be described separately later.

Further, the management server 110 is not limited to being implemented as a physical resource such as a so-called server device, but may be implemented by one or more server devices (for example, cooperation of a plurality of server devices) such as a so-called cloud service. function) may be implemented as logical resources.

The configuration shown in FIG. 1 is merely an example, and does not necessarily limit the system configuration of the information processing system 1 according to this embodiment. As a specific example, the management server 110 may be implemented as a standalone device. In this case, the management server 110 may receive input of various information from the user, and may present various information to the user.

An example of the system configuration of the information processing system according to an embodiment of the present disclosure has been described above with reference to FIG.

<Hardware configuration>
An example of the hardware configuration of an information processing device 900 that can be applied as various information processing devices that configure the information processing system 1 according to the present embodiment shown in FIG. 1 will be described with reference to FIG. The information processing device 900 includes a CPU (Central Processing Unit) 910 , a ROM (Read Only Memory) 920 , a RAM (Random Access Memory) 930 , an auxiliary storage device 940 and a network I/F 970 . The information processing device 100 may also include at least one of the output device 950 and the input device 960 . CPU 910 , ROM 920 , RAM 930 , auxiliary storage device 940 , output device 950 , input device 960 and network I/F 970 are interconnected via bus 980 .

The CPU 910 is a central processing unit that controls various operations of the information processing device 900 . For example, the CPU 910 may control the operation of the information processing device 900 as a whole. The ROM 920 stores a control program, a boot program, and the like that can be executed by the CPU 910 . A RAM 930 is a main memory of the CPU 910 and is used as a work area or a temporary storage area for developing various programs.

The auxiliary storage device 940 stores various data and various programs. Auxiliary storage device 940 is implemented by a storage device capable of temporarily or permanently storing various data, such as a non-volatile memory represented by HDD (Hard Disk Drive) and SSD (Solid State Drive). .

The output device 950 is a device that outputs various information, and is used to present various information to the user. In this embodiment, the output device 950 is realized by a display device such as a display. The output device 950 presents information to the user by displaying various display information. However, as another example, the output device 950 may be implemented by an acoustic output device that outputs sounds such as voice and electronic sounds. In this case, the output device 950 presents information to the user by outputting sounds such as voice and telegraph. Also, the device applied as the output device 950 may be appropriately changed according to the medium used for presenting information to the user. Note that the output device 950 corresponds to an example of an “output unit” used to present various types of information.

The input device 960 is used to receive various instructions from the user. In this embodiment, the input device 960 includes input devices such as a mouse, keyboard, and touch panel. However, as another example, the input device 960 may include a sound collecting device such as a microphone, and may collect sound uttered by the user. In this case, various kinds of analysis processing such as acoustic analysis and natural language processing are performed on the collected sound, so that the content indicated by the sound is recognized as an instruction from the user. Also, the device applied as the input device 960 may be appropriately changed according to the method of recognizing instructions from the user. Also, multiple types of devices may be applied as the input device 960 .

A network I/F 970 is used for communication with an external device via a network. Note that the device applied as the network I/F 970 may be appropriately changed according to the type of communication path and the applied communication method.

The program for the information processing device 900 may be provided to the information processing device 900 via a recording medium such as a CD-ROM, or may be downloaded via a network or the like. When the program for the information processing apparatus 900 is provided by a recording medium, the program recorded on the recording medium is installed in the auxiliary storage device 940 by setting the recording medium in a predetermined drive device.

Moreover, the configuration shown in FIG. 2 is merely an example, and does not necessarily limit the hardware configuration of the information processing apparatus that constitutes the information processing system 1 according to the present embodiment. As a specific example, some components such as the input device 960 and the output device 950 may not be included. Further, as another example, a configuration corresponding to the functions realized by the information processing apparatus 900 may be added as appropriate.

An example of the hardware configuration of the information processing device 900 applicable as various information processing devices constituting the information processing system 1 according to the present embodiment shown in FIG. 1 has been described above with reference to FIG.

<Processing>
Next, an example of processing of the information processing system according to this embodiment will be described. For example, FIG. 3 is a flowchart showing an example of processing of the information processing system according to this embodiment.

In S101, the management server 110 executes processing related to user authentication. Specifically, the management server 110 presents an authentication screen to the user via the terminal device 210 and acquires from the terminal device 210 the authentication information (for example, ID and password) input to the authentication screen. After that, the management server 110 authenticates the user based on the authentication information acquired from the terminal device 210, and executes the processes from S102 onward when the authentication is successful. In addition, the management server 110 may present information according to the result of the authentication to the user via the terminal device 210 when the process related to authentication is executed.

In S<b>102 , the management server 110 receives from the user a specification of a task to be analyzed for improving the efficiency of the task. Specifically, the management server 110 presents to the user, via the terminal device 210, a screen on which a list of tasks registered in advance as analysis targets is presented, and then, via the screen, the management server 110 displays the tasks to be analyzed. A designation may be received from the user. In addition, the management server 110 may receive an instruction from the user regarding the registration of the work to be analyzed. As a result, when a job to be analyzed is not registered, the user can newly register the job as an analysis target.

For example, FIG. 4 shows an example of a screen presenting a list of tasks to be analyzed. In the example shown in FIG. 4, information indicating each task is presented in the item "Title". In addition, in the example shown in FIG. 4, a function is provided for grouping each task, and information about the linked groups is presented in the "group" item. In addition, in the example shown in FIG. 4, a function for classifying the genre of each business is provided, and information on the category (for example, sales, planning, management, etc.) in which the target business is classified is "business category". item. In addition, the item "updated date and time" presents information about the date and time when the data corresponding to the target work was last updated. In addition, in the example shown in FIG. 4, buttons associated with a series of processes executed for each business are presented for each record corresponding to each business. That is, in the example shown in FIG. 4, by pressing one of a series of buttons presented in the record corresponding to the target business, the corresponding business is associated with the pressed button. Processing will be executed. Also, the "new registration" button is a button for receiving an instruction from the user regarding the registration of a new job.

In the example shown in FIG. 3, the user assists the user in taking inventory of the business procedure for the target business, and analyzes the business procedure (in other words, analysis of business efficiency) based on the input from the user. An example of processing for generating data according to a purpose will be described. Specifically, in the example shown in FIG. 3, each of the series of procedures of the target business is divided into more detailed procedures that make up the relevant procedure, and the business efficiency improvement analysis is performed for each of the detailed procedures. Input of information according to the purpose is received from the user, and data according to the purpose is generated based on the input information.
In addition, when processing an already registered task, the information displayed in the "Title" field of the record of the task can be selected by performing an operation related to selection such as clicking. Processing for accepting input of information from the user is started for business. In addition, if a task that has not been registered is to be processed, by pressing the "new registration" button, a new task is registered, and information is input from the user for that task. Processing for acceptance is started.

For example, FIG. 5 is a diagram showing an example of information that accepts input from a user in order to generate data related to analysis of business procedures. In the example shown in FIG. 5, the business procedure of the target business is divided step by step into more detailed procedures in the order of "large classification", "middle classification", and "small classification", and then further divided into small classification. It is possible to enter a more detailed explanation of the procedure for the procedure that is displayed. Further, in the example shown in FIG. 5, it is possible to input various information that can be used for analysis of business procedures for each detailed procedure that constitutes each procedure. Such information includes, for example, "image/image", "date", "work place", "difficulty", "work time", "tools/systems/forms used", "file registration ”, “Information on the department in charge”, and the like. Further, in the example shown in FIG. 5, as the information about the department in charge, it is possible to specify the worker who will be the subject of the corresponding procedure. is presented. Note that the worker candidates may be changeable according to the work.
It should be noted that the series of information shown in FIG. 5 that can be used for analyzing business procedures is merely an example, and is not necessarily limited to the information shown in FIG. That is, items of other types of information that can be used for analysis of work procedures (in other words, analysis of work efficiency) may be added. As a specific example, information items such as "implementation purpose", "work timing", "work points or cautions", and "current work issues" of the target procedure may be added. A "free entry" column may be provided in which information can be freely entered.
In addition, for some information, input may be accepted when an instruction is received from the user. With respect to such information, items may be hidden by default, and the items may be displayed when an instruction is received from the user, thereby enabling the input of the information.

On the other hand, depending on the purpose of business procedure analysis, not all the information presented in FIG. 5 is necessarily required. Therefore, in the information processing system according to the present embodiment, the management server 110 allows individual procedures included in a series of business procedures of the target business (for example, linked to a minor classification) according to the purpose of analyzing the business procedures. (detailed procedure), among a series of candidates for information input for each item, the item for which information is input by the user is switched.

Specifically, in S<b>103 of FIG. 3 , the management server 110 accepts from the user, via the operation screen displayed on the terminal device 210 , the purpose of the business procedure analysis.
For example, FIG. 6 is a diagram showing an example of a UI for accepting a user's designation of a purpose for analyzing a business procedure. In the example shown in FIG. 6, when a button related to specification of a purpose related to analysis of business procedures is pressed, a list of selectable candidates is presented, and candidates selected from the list are used for analysis of business procedures. It is set as such purpose. For example, in the example shown in FIG. 6, "efficiency analysis" and "manualization" are presented as the candidates for the purpose of the analysis of business procedures. Also, in the example shown in FIG. 6, an option of "all" is presented as a candidate to be designated when information is input for a series of items. That is, when the option "all" is specified, all of the series of items are presented as information input targets.

Next, in S104 of FIG. 3, the management server 110 selects information to be input by the user from among a series of item candidates for information input according to the purpose of analysis of the business procedure specified in S103. Switch the item to be. In response to this switching result, on the operation screen presented to the user via the terminal device 210, the item presented to the user as an information input target is switched.

Here, with reference to FIG. 7, an example of items presented as information input targets for each purpose related to the analysis of work procedures will be described. In the example shown in FIG. 7, the items to be input are "major classification", "middle classification", "implementation purpose", "minor classification", "work timing", "work points or notes", and "current status". Work assignment", "Detailed procedure", "Image/image", "Date", "Work location", "Difficulty", "Work time", "Tools/systems/forms used", "Registration of files to be used" ”, and “Information on the department in charge” are displayed. Also, as information on the department in charge, "responsible person", "main person in charge", and "person in charge" are presented, and in addition to these, a column for "free entry" is provided.
On top of that, in the “default” setting, among the above series of items, “Purpose of implementation”, “Work timing”, “Points or cautions in work”, “Current business issues”, and “Relevant departments in charge” "Information" and the "free entry" column are excluded from information input targets. These items are not normally presented, but are presented in response to an instruction from the user, for example, so that information can be input.

In addition, when "efficiency analysis" is specified as the purpose, "major classification", "middle classification", "minor classification", "detailed procedure", "difficulty", "work time", "use The items "tool, system, and form" are presented as targets for information input. It should be noted that other items are not normally presented, and for example, information can be input by being presented in response to an instruction from the user.
In addition, when "manualization" is specified as the purpose, "major category", "middle category", "implementation purpose", "minor category", "work timing", "work points or notes", Items of "detailed procedure", "image/image", "workplace", and "registration of files to be used" are presented as targets for information input. As for other items, similar to the case where "efficiency analysis" is designated as the purpose, it is not normally presented, and for example, it is possible to input information by presenting it according to the instruction from the user. Become.

Next, in S105 of FIG. 3, the management server 110, for each of the series of items to be input information according to the result of the switching in S104, corresponds to the item related to the individual procedure for each individual procedure. Accepts input of type information from the user. Information input from the user is accepted, for example, via an operation screen presented to the user by the terminal device 210 .
Then, in S106, the management server 110, based on the information entered in each item for each individual procedure in S105, converts the data related to the analysis of the target business procedure to the purpose (for example, the data to be specified in S103). purpose, etc.).

For example, FIGS. 8 and 9 are diagrams for explaining an example when "manualization" is designated as the purpose of analysis of business procedures. Specifically, FIG. 8 shows an example of a screen for receiving information input from the user when "manualization" is specified as the purpose of analyzing the work procedure. Also, FIG. 9 shows an example of a manual of a business procedure of a target business, which is generated using the information input result illustrated in FIG. 8 .

In this case, the management server 110 may generate data in a format readable by an application that summarizes the information input for each item as a document according to a predetermined format, based on the series of information illustrated in FIG. . As a more specific example, the management server 110 may convert the result of information input as shown in FIG. 8 into data in a predetermined format such as CSV. As another example, the management server 110 itself may have functions implemented by the above applications. In this case, the management server 110 may generate and output manual data as shown in FIG.
Note that the output illustrated in FIG. 9 is only an example, and the format of the output document and the information in the data used to generate the document may be changed as appropriate according to the application to which the data is input. It goes without saying that it is good. For example, although illustration is omitted in the example shown in FIG. 9, the items illustrated in FIG. The entered information may be used to generate a document according to a predetermined format.

As another example, FIGS. 10 and 11 are diagrams for explaining an example in which "efficiency analysis" is specified as the purpose of business procedure analysis. Specifically, FIG. 10 shows an example of a screen for receiving information input from the user when "efficiency analysis" is specified as the purpose of analyzing business procedures. Also, FIG. 11 shows an example of the result of the efficiency analysis of the target work (that is, the analysis of the suitability for automating the work procedure) generated using the information input results illustrated in FIG. showing.

In this case, the management server 110 analyzes the information entered in the predetermined items for each procedure of the target work based on the series of information illustrated in FIG. Calculate the relevance rate for automation of
As a specific example, in the example shown in FIG. 11, the management server 110 searches and extracts a pre-registered keyword from a series of character strings input to the detailed procedure associated with the minor classification, and extracts the Count the number of keywords that have been typed. Note that there may be a plurality of keyword candidates to be extracted.
In addition, the management server 110 calculates points used for evaluating the suitability for automation of the target procedure according to the number of extracted keywords. If there are a plurality of keyword candidates to be extracted, the candidates may be weighted. In this case, the management server 110 may calculate the points corresponding to the keyword by adding (for example, multiplying) the weight of the keyword to the number of extracted keywords.
Then, the management server 110 calculates the suitability for automating the procedure based on the total points for each procedure and a preset reference value (for example, a threshold value). For example, if the calculated total point value for a target procedure is 1 and the reference value is 2, the management server 110 divides the total point value by the reference value to The suitability for automation may be calculated as 1/2 (50%).
Note that the above is just an example, and if it is possible to present the user with an index related to the suitability for automation of the target procedure, the type of information presented for that purpose and the calculation method of the information are particularly limited. is not done. As a specific example, the management server 110 calculates the suitability of a target procedure for automation not only by percentage but also by graded evaluation (for example, 3-level evaluation, 5-level evaluation, etc.). good too. As another example, when the total calculated points for a target procedure exceeds a reference value (threshold value), the management server 110 determines that there is a possibility that the work efficiency will be improved as the procedure is automated. may be determined and the result of the determination may be presented.

An example of the processing of the information processing system according to the present embodiment has been described above with reference to FIGS.
Note that the above is merely an example, and does not necessarily limit the processing of the information processing system according to the present embodiment. As a specific example, specifiable purpose candidates related to analysis of business procedures may be added according to the analysis method of business procedures. In this case, the items for which information is input by the user and the types and formats of data generated based on the input information may be appropriately determined according to the purpose of analyzing the business procedure. .

<Conclusion>
As described above, the information processing apparatus (management server 110) according to the present embodiment accepts from the user a specification of a purpose related to the analysis of a business procedure, and according to the specified purpose, Among a series of candidate items for information input, an item for which information is input by the user is switched for each individual procedure. Further, the information processing device inputs information of a type corresponding to the item related to the individual procedure for each of the series of items to be inputted information according to the result of the switching. is received from the user. Then, based on the information input for each individual procedure according to the result of the switching, the information processing device converts the data related to the analysis of the target business procedure to the indicated purpose. Generate in the appropriate format.
With such a configuration, it is possible to minimize the information to be input by the user according to the purpose of analyzing the business procedure. That is, according to the information processing apparatus according to the present embodiment, there is no need to request the user to perform a complicated procedure of receiving input from the user for all information that may be requested to be input. can be supported in a more suitable manner.

1 information processing system 110 management server 210 terminal device

Claims (7)

a first receiving means for receiving, from a user, a designation of a purpose relating to the analysis of business procedures;
According to the specified purpose, the item to be the target of the information input from the user is switched among a series of candidates for the information input target for each individual procedure included in the target business procedure. a switching means;
a second step of accepting, from a user, input of a type of information corresponding to the item regarding the individual procedure for each of the series of items to be inputted information according to the result of the switching, for each of the individual procedures; a reception means of
generating means for generating data related to the analysis of the target business procedure in a format corresponding to the indicated purpose based on the information input for each of the individual procedures according to the result of the switching;
An information processing device. Of the set of objectives to be designated, some objectives include the analysis of the suitability of business procedures for automation,
The generating means generates information input to at least some of the items of the series of items presented by designating the analysis of suitability for automation of business procedures as the purpose, for each of the individual procedures. to calculate the compliance rate for automation for the individual procedure, and generate the data including the calculated compliance rate;
The information processing device according to claim 1 . The generating means detects one or more keywords set in advance from the information input in the item to be analyzed for each individual procedure, and determines the individual procedure based on the keyword detection result. Calculating the suitability for automation,
The information processing apparatus according to claim 2. The generating means weights each of one or more keywords set in advance, and based on the detection result of the keyword and the weight set for the detected keyword for each of the individual procedures, calculating the suitability for automation for the individual procedure;
The information processing apparatus according to claim 3. Among the above-mentioned purposes to be designated, some purposes include the manualization of business procedures,
The generating means organizes the information input to each of the series of items presented when manualization of business procedures is designated as the purpose, as a document according to a predetermined format for each item in a format readable by an application. generating said data of
The information processing apparatus according to any one of claims 1 to 4. An information processing method executed by an information processing device,
a first receiving step of receiving, from a user, a designation of a purpose related to the analysis of business procedures;
According to the specified purpose, the item to be the target of the information input from the user is switched among a series of candidates for the information input target for each individual procedure included in the target business procedure. a switching step;
a second step of accepting, from a user, input of a type of information corresponding to the item regarding the individual procedure for each of the series of items to be inputted information according to the result of the switching, for each of the individual procedures; a reception step for
a generation step of generating data related to the analysis of the target business procedure in a format corresponding to the indicated purpose based on the information input for each of the individual procedures according to the result of the switching;
A method of processing information, comprising: to the computer,
a first receiving step of receiving, from a user, a designation of a purpose related to the analysis of business procedures;
According to the specified purpose, the item to be the target of the information input from the user is switched among a series of candidates for the information input target for each individual procedure included in the target business procedure. a switching step;
a second step of accepting, from a user, input of a type of information corresponding to the item regarding the individual procedure for each of the series of items to be inputted information according to the result of the switching, for each of the individual procedures; a reception step for
a generation step of generating data related to the analysis of the target business procedure in a format corresponding to the indicated purpose based on the information input for each of the individual procedures according to the result of the switching;
The program that causes the to run.

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