JP2022073933A - Vehicle dispatch management system and vehicle dispatch management method - Google Patents

Abstract

To prevent a situation where the labor of a taxi driver is wasted when a plurality of vehicle dispatch requests are received from one user.SOLUTION: A vehicle dispatch management system 1 comprises: a reception unit 131 for receiving a plurality of vehicle dispatch requests, for dispatching vehicles on specified dates and time and specified locations, from a user; and a request transmission unit 134 for transmitting, to a vehicle, a vehicle dispatch request, for dispatching the vehicle to the specified location of the dispatching vehicle request on the specified date and time for each of the plurality of vehicle dispatch requests. In a case where a second vehicle dispatch request is received from the user after a first vehicle dispatch request has been received from the user, the reception unit does not receive the second vehicle dispatch request when the specified date and time of the second vehicle dispatch request is included in a predetermined time period that is based on the specified date and time of the first vehicle dispatch request, but receives the second vehicle dispatch request when the specified date and time of the second vehicle dispatch request is not included in the time period.SELECTED DRAWING: Figure 2

Description

The present invention relates to a vehicle allocation management device for managing taxi allocation and a vehicle allocation management method.

Conventionally, a system for managing taxi dispatch is known. For example, in Patent Document 1, the state of a taxi indicating whether or not the taxi is empty and the position information of the taxi are managed, and when the current position is received from the taxi user, the taxi around the current position is displayed. A system has been proposed that searches and notifies the user of the search results.

Japanese Unexamined Patent Publication No. 2011-248848

If multiple vehicle allocation requests are accepted from one user, the user unintentionally makes multiple vehicle allocation requests whose vehicle allocation dates and times are close to each other, and the user does not appear at the vehicle allocation point in any of the vehicle allocation requests (so-called). No show) may occur. In such a case, there is a problem that the labor of the taxi driver to move to the dispatch point is wasted, which is disadvantageous to the driver.

Therefore, the present invention has been made in view of these points, and an object thereof is to suppress a situation in which the labor of a taxi driver is wasted when receiving a plurality of vehicle dispatch requests from one user. ..

The vehicle allocation management device according to the first aspect of the present invention includes a reception unit that receives a plurality of vehicle allocation requests for allocating vehicles to a designated date and time and a designated position from the user, and the vehicle allocation request at the designated date and time of each of the plurality of vehicle allocation requests. It has a request transmission unit for transmitting a vehicle allocation request for allocating a vehicle to the designated position to the vehicle, and the reception unit receives a first vehicle allocation request from the user and then receives a second vehicle allocation request from the user. In the case of accepting the vehicle allocation request, when the designated date and time of the second vehicle allocation request is included in the predetermined period based on the designated date and time of the first vehicle allocation request, the second vehicle allocation request is received. Is not accepted, and when the designated date and time of the second vehicle allocation request is not included in the period, the second vehicle allocation request is accepted.

The reception unit may receive the setting of the period from the manager who manages the vehicle allocation management device.

The vehicle allocation management device notifies the user terminal of information indicating whether or not the designated date and time is included in the period while the user terminal used by the user is accepting the designation of the designated date and time. It may have more parts.

When the designated date and time and the designated position of the first vehicle allocation request and the designated date and time and the designated position of the second vehicle allocation request are the same, the reception unit receives a second vehicle during the period. Even when the designated date and time of the vehicle allocation request is included, the second vehicle allocation request may be accepted.

After receiving the first vehicle allocation request for distributing the vehicle from the first user to the first user, the reception unit allocates the vehicle from the first user to a second user different from the first user. When the second vehicle allocation request for the purpose is accepted, the second vehicle allocation request may be accepted even when the designated date and time of the second vehicle allocation request is included in the period.

The request transmission unit may not transmit the vehicle allocation request for the vehicle allocation request when the vehicle is dispatched to the user or the user is on board before the designated date and time of the vehicle allocation request. ..

The request transmission unit has, at least one of the positions or destinations of the vehicle on which the user is on board and the user is on board, and the designated position before the designated date and time of the vehicle allocation request. If the relationship satisfies a predetermined condition, the vehicle allocation request for the vehicle allocation request may not be transmitted.

The reception unit receives from the user when the user does not get on the vehicle allocated based on the predetermined number or ratio or more of the plurality of vehicle allocation requests received from the user. Of the plurality of vehicle allocation requests, the remaining vehicle allocation requests may be cancelled.

The vehicle allocation management device is a candidate vehicle from among a plurality of vehicles that can be allocated within a predetermined range based on the designated position of the vehicle allocation request at a time before the designated date and time of each of the plurality of vehicle allocation requests. The request transmission unit may further include a selection unit for selecting the vehicle, and the request transmission unit may transmit the vehicle allocation request to the candidate vehicle selected by the selection unit.

The selection unit predicts the estimated arrival time at which each of the plurality of dispatchable vehicles arrives at the designated position, and is based on the relationship between the predicted arrival time and the designated date and time from among the plurality of dispatchable vehicles. , The candidate vehicle may be selected.

The vehicle allocation management method according to the second aspect of the present invention includes a step of receiving a first vehicle allocation request from a user for allocating a vehicle to a first designated date and time and a first designated position, which is executed by a processor, and the first vehicle allocation request from the user. In the case of accepting the second designated date and time and the second vehicle dispatch request for dispatching to the second designated position from the user after receiving the vehicle dispatch request, the said A step of not accepting the second vehicle allocation request when the second designated date and time is included, and accepting the second vehicle allocation request when the second designated date and time is not included in the period, and the first designation. A step of transmitting a first vehicle allocation request for allocating a vehicle to the first designated position on a date and time, and a second vehicle allocation request for allocating a vehicle to the second designated position on the second designated date and time are sent to the vehicle. And has a step to send.

According to the present invention, there is an effect that it is possible to suppress a situation in which the labor of a taxi driver is wasted when receiving a plurality of vehicle allocation requests from one user.

It is a figure for demonstrating the outline of the vehicle allocation management system which concerns on embodiment. It is a block diagram of the vehicle allocation management system which concerns on embodiment. It is a schematic diagram of a user terminal displaying a vehicle dispatch request screen. It is a schematic diagram of a user terminal displaying a vehicle dispatch request confirmation screen. It is a schematic diagram for demonstrating the method of selecting a candidate vehicle by a selection part. It is a schematic diagram of a crew terminal displaying a vehicle dispatch request screen. It is a schematic diagram of a user terminal displaying a notification screen. It is a figure which shows the flowchart of the exemplary vehicle allocation management method executed by the vehicle allocation management apparatus which concerns on embodiment. It is a schematic diagram of a user terminal displaying a vehicle dispatch request list screen. It is a schematic diagram of a user terminal displaying a vehicle dispatch request screen. It is a figure which shows the flowchart of the process which accepts a vehicle allocation request among the exemplary vehicle allocation management methods executed by the vehicle allocation management apparatus which concerns on a modification. It is a figure which shows the flowchart of the process of transmitting a vehicle allocation request among the exemplary vehicle allocation management methods executed by the vehicle allocation management apparatus which concerns on a modification.

<First Embodiment>
[Overview of vehicle allocation management system]
FIG. 1 is a diagram for explaining an outline of a vehicle allocation management system according to the present embodiment. The vehicle allocation management system is a system for managing taxi allocation, and includes a vehicle allocation management device 1, a user terminal 2, and a crew terminal 3. The vehicle allocation management system may include other devices such as servers and terminals.

The vehicle allocation management device 1 is a computer such as a server that manages taxi allocation. The vehicle allocation management device 1 receives a vehicle allocation request for allocating a vehicle at a designated date and time and a designated position from a user, selects a vehicle that can be allocated in response to the vehicle allocation request, and makes a vehicle allocation request. The taxi dispatch request may include any form of information that allows the user (also referred to as a passenger or passenger) who uses the taxi to inform the business operator who dispatches the taxi that he / she wishes to dispatch the taxi. The vehicle allocation management device 1 is connected to a plurality of user terminals 2 and a plurality of crew terminals 3 via a communication network such as the Internet.

The user terminal 2 is an information terminal such as a smartphone or tablet terminal used by the user. The user terminal 2 has a display unit such as a liquid crystal display capable of displaying information, and an operation unit such as a touch panel capable of accepting operations by humans. The user terminal 2 is installed with a vehicle allocation application program (hereinafter referred to as "vehicle allocation application") that accepts input of taxi allocation conditions from the user.

The crew terminal 3 is an information terminal such as a smartphone or a tablet terminal used by a taxi crew (also referred to as a driver), and is deployed in a taxi. The crew terminal 3 may be a device integrated with the vehicle such as a car navigation system. The crew terminal 3 has a display unit such as a liquid crystal display capable of displaying information, and an operation unit such as a touch panel capable of accepting operations by humans. The crew terminal 3 is installed with an application program for crew members (hereinafter referred to as "application for crew members") that displays a vehicle dispatch request to the crew members and accepts the consent of the crew members to dispatch the vehicle.

The outline of the process executed by the vehicle allocation management system according to this embodiment will be described below. The user terminal 2 executes a vehicle allocation application, and transmits a vehicle allocation request for dispatching a taxi to a designated date and time and a designated position in the future for requesting a taxi dispatch to the vehicle allocation management device 1 according to the user's operation.

The vehicle allocation management device 1 receives a vehicle allocation request for allocating a vehicle at a designated date and time and a designated position from the user terminal 2. The vehicle allocation management device 1 selects a candidate vehicle from a plurality of vehicles that can be allocated within a predetermined range based on the designated position at a time before the designated date and time. The predetermined range based on the designated position is, for example, a range within a predetermined distance from the designated position, or a range preset as an area in which the vehicle can be dispatched to the designated position. The predetermined range based on the designated position is the range preset as an area that can be moved to the designated position within the time set as the minimum value of the difference between the date and time when the user requested the vehicle allocation and the designated date and time. There may be. Further, the predetermined range based on the designated position may be a range set based on another position corresponding to the designated position. In this case, the predetermined range with respect to the designated position is, for example, the range associated with the reference position in the predetermined area including the designated position.

The vehicle allocation management device 1 selects a candidate vehicle at a time before the pick-up arrangement time on the designated date and time, for example. The pick-up arrangement time is a time that is assumed to be necessary for the vehicle that can be dispatched to reach the position of the user who uses the user terminal 2. The pick-up arrangement time is, for example, the longest time assumed as the time during which the dispatchable vehicle can reach the designated position after making a dispatch request to the dispatchable vehicle in the vicinity of the designated position. As an example, the pick-up arrangement time is the longest time assumed for the vehicle at the position farthest from the designated position to move to the designated position in the above-mentioned predetermined range, and is, for example, 10 minutes to 20 minutes.

The vehicle allocation management device 1 transmits a vehicle allocation request for allocating a vehicle to a designated position to the selected candidate vehicle. The crew terminal 3 deployed in the candidate vehicle executes the crew application and transmits the consent of the vehicle allocation to the vehicle allocation management device 1 in response to the operation of the crew.

When the vehicle allocation management device 1 receives the consent of the vehicle allocation from the crew terminal 3 of the candidate vehicle, the vehicle allocation management device 1 determines the candidate vehicle as the vehicle allocation vehicle to be allocated to the user, and transmits the vehicle allocation instruction to the crew terminal 3 of the vehicle allocation vehicle.

In this way, the vehicle allocation management device 1 selects a candidate vehicle to be allocated to the user from the vehicles that can be allocated around the designated position at a time before the designated date and time, and transmits a vehicle allocation request. As a result, the taxi driver can appropriately undertake the dispatch to the user when the designated date and time approaches, so that there is no need to adjust the taxi operation around the designated position or wait for a long time. Therefore, the vehicle allocation management device 1 can allocate a taxi to a designated date and time and a designated position designated by the user while reducing the burden on the taxi driver.

[Configuration of vehicle allocation management system]
FIG. 2 is a block diagram of a vehicle allocation management system according to the present embodiment. In FIG. 2, the arrows indicate the main data flows, and there may be data flows other than those shown in FIG. In FIG. 2, each block shows not a hardware (device) unit configuration but a functional unit configuration. Therefore, the block shown in FIG. 2 may be mounted in a single device, or may be mounted separately in a plurality of devices. Data can be exchanged between blocks via any means such as a data bus, a network, and a portable storage medium.

The vehicle allocation management device 1 has a communication unit 11, a storage unit 12, and a control unit 13. The vehicle allocation management device 1 may be configured by connecting two or more physically separated devices by wire or wirelessly. Further, the vehicle allocation management device 1 may be configured by a cloud, which is a collection of computer resources.

The communication unit 11 is a communication interface for communicating with the user terminal 2 and the crew terminal 3 via a communication network such as the Internet. The storage unit 12 is a storage medium including a ROM (Read Only Memory), a RAM (Random Access Memory), a hard disk drive, and the like. The storage unit 12 stores in advance the program executed by the control unit 13. The storage unit 12 may be provided outside the vehicle allocation management device 1, and in that case, data may be exchanged with the control unit 13 via a network.

The control unit 13 includes a reception unit 131, a calculation unit 132, a selection unit 133, a request transmission unit 134, a vehicle allocation instruction unit 135, and a notification unit 136. The control unit 13 is, for example, a processor such as a CPU (Central Processing Unit), and by executing a program stored in the storage unit 12, the reception unit 131, the calculation unit 132, the selection unit 133, the request transmission unit 134, and the vehicle allocation. It functions as an instruction unit 135 and a notification unit 136. At least some of the functions of the control unit 13 may be performed by an electric circuit. Further, at least a part of the functions of the control unit 13 may be realized by the control unit 13 executing a program executed via the network.

The reception unit 131 receives a vehicle dispatch request for dispatching a vehicle at a designated date and time and a designated position. The user terminal 2 displays on the display unit a vehicle allocation request screen for inputting a vehicle allocation request for the user to allocate a vehicle at a designated date and time and a designated position. FIG. 3 is a schematic diagram of the user terminal 2 displaying the vehicle allocation request screen A.

The vehicle dispatch request screen A is a designation for inputting a designated position field A1 for inputting a designated position which is a departure place when a user receives a taxi dispatch, and a designation for inputting a designated date and time which is a date and time when the user receives a taxi dispatch. Includes date and time column A2. The designated position column A1 may accept the position designated by the user on the map included in the vehicle allocation request screen A as the designated position, or may accept the address input by the user as the designated position.

In the example of FIG. 3, the user terminal 2 accepts the input of the designated date and time after receiving the input of the designated position, but the order and the input method when accepting the input of each information are not limited. Further, the vehicle allocation request screen A may accept input of other information related to the vehicle allocation request, such as the destination after the user has received the taxi allocation and the payment method used by the user to pay the taxi fare.

The user terminal 2 transmits the information input by the user on the vehicle allocation request screen A to the vehicle allocation management device 1 as a vehicle allocation request. The vehicle dispatch request is, for example, information including a designated date and time and a designated position. In the vehicle allocation management device 1, as an example, the reception unit 131 receives a vehicle allocation request including a designated date and time and a designated position from the user terminal 2. At this point, the reception unit 131 does not confirm the received vehicle allocation request.

Further, the reception unit 131 may receive a vehicle allocation request that does not include the designated date and time and the designated position from the user terminal 2 after receiving the information indicating the designated date and time and the designated position from a terminal different from the user terminal 2. In this case, the reception unit 131 receives, for example, a vehicle allocation request received from the user terminal 2 in which the user identification information (hereinafter, user ID) for identifying the user who uses the user terminal 2 is set, and the user ID. The specified date and time and the specified position received from other set terminals are associated with each other.

The calculation unit 132 calculates the vehicle allocation success probability, which is the probability that the vehicle allocation management device 1 can allocate the vehicle at the time specified by the user, which is used for determining whether or not to accept the vehicle allocation request at the designated date and time. The calculation unit 132 calculates the vehicle allocation success probability based on, for example, information on the past vehicle allocation results by vehicles within a predetermined range based on the designated position. In order to calculate the vehicle allocation success probability, the calculation unit 132 acquires statistical information corresponding to the number of vehicles that can be allocated in the past in the peripheral area including the designated position as an example. The peripheral area is, for example, a predetermined area such as a business area including a designated position where a taxi can travel as a business, or a predetermined range (for example, a circle having a radius of 2 km) centered on the designated position.

Statistical information includes, for example, the average number of taxis supplied in the surrounding area and the actual dispatch time required for past dispatches. The average number of supply is, for example, the average value of the number of taxis that can be dispatched, which is aggregated by time zone, day of the week, date, and the like. The actual vehicle allocation time is, for example, the time taken for vehicle allocation with a predetermined probability (for example, the 95th percentile), which is aggregated by time zone, day of the week, date, etc. for each mesh area on the map. be.

The calculation unit 132 calculates the estimated required time, which is the estimated time required for the taxi to reach the designated position, based on the average supply number and the actual dispatch time included in the statistical information. The calculation unit 132 calculates, for example, the probability of success in dispatching a vehicle to a designated position at a designated date and time based on the average number of supplies included in the statistical information and the calculated estimated required time. The probability of successful vehicle allocation is the probability that a taxi that can be dispatched can be secured within a predetermined pick-up arrangement time and that the taxi can arrive at a designated position.

The calculation unit 132 has already received from one or more users within the time obtained by subtracting the estimated required time from the pick-up arrangement time, for example, using the average number of supplies in the same category as the time zone, day or date of the specified date and time. The probability that more taxis can be secured than the number of vehicle allocation requests is calculated as the vehicle allocation success probability.

Further, the calculation unit 132 may calculate the probability of success in vehicle allocation that can be allocated to the designated position at the designated date and time by using the past record of vehicle allocation in the predetermined range based on the designated position instead of the statistical information. The calculation unit 132 is not limited to the specific method shown here, and may use other methods based on the information on the past vehicle allocation results in order to calculate the estimated required time and the vehicle allocation success probability.

In addition, the calculation unit 132 calculates the arrangement fee for the vehicle allocation request according to the prediction status in a predetermined range based on the designated position at the designated date and time. The calculation unit 132, for example, provides weather forecast information indicating a predetermined range of weather conditions based on a designated position on a designated date and time, and traffic forecast information indicating a predetermined range of traffic conditions based on a designated position on a designated date and time. , Get from an external server. The calculation unit 132 calculates the arrangement fee based on the number of vehicle allocation requests already received at the designated date and time, the weather forecast information, and the traffic forecast information.

For example, when the weather forecast information indicates bad weather, the calculation unit 132 may set the arrangement fee higher than that in the case where the weather forecast information does not indicate bad weather. For example, when the traffic forecast information indicates the occurrence of a traffic jam, the calculation unit 132 may make the arrangement fee higher than the case where it does not.

The calculation unit 132 may increase the arrangement fee as the number of vehicle allocation requests already received at the designated date and time increases. The calculation unit 132 may increase the arrangement fee as the number of vehicle allocation requests received within a predetermined period before the designated date and time increases. The period corresponds to the average value of one boarding time, for example, 15 minutes. By determining the arrangement fee based on the number of vehicle allocation requests in this way, the calculation unit 132 leads to equalization of the frequency of vehicle allocation requests.

Further, in addition to the designated date and time, the calculation unit 132 for one or a plurality of candidate dates and times (for example, 10 minutes before and 10 minutes after the designated date and time) different from the designated date and time in the predetermined period based on the designated date and time. Then, the vehicle allocation success probability and the arrangement fee are calculated by the same method. The calculation unit 132 notifies the reception unit 131 of the calculated vehicle allocation success probability and the arrangement fee.

The reception unit 131 transmits to the user terminal 2 the information necessary for the user terminal 2 to display the vehicle allocation request confirmation screen for having the user set the designated date and time for vehicle allocation. The reception unit 131 includes, for example, whether or not to select a designated date and time and a candidate date and time determined based on the vehicle allocation success probability calculated by the calculation unit 132, and an arrangement fee required to arrange a taxi at the designated date and time and the candidate date and time. The information is transmitted to the user terminal 2. The user terminal 2 displays a vehicle allocation request confirmation screen for the user to confirm the vehicle allocation request on the display unit based on the information received from the vehicle allocation management device 1. 4 (a) and 4 (b) are schematic views of the user terminal 2 displaying the vehicle allocation request confirmation screen B.

FIG. 4A shows a vehicle allocation request confirmation screen B displayed when the vehicle allocation success probability is equal to or higher than a predetermined threshold value (for example, a predetermined value such as 0.95 or 0.99). On the other hand, FIG. 4B shows a vehicle allocation request confirmation screen B displayed when the vehicle allocation success probability is less than the threshold value.

The vehicle allocation request confirmation screen B includes a designated date and time selection field B1 for the user to select a designated date and time, and a candidate date and time selection field B2 for the user to select a candidate date and time. The designated date / time selection field B1 represents a designated date / time designated by the user on the vehicle allocation request screen A and an arrangement fee for the designated date / time. The candidate date / time selection field B2 represents one or more candidate dates / times different from the designated date / time (for example, 10 minutes before and 10 minutes after the specified date / time) and the arrangement fee for each of the one or more candidate dates / times. .. The candidate date / time selection column B2 does not represent the candidate date / time whose vehicle allocation success probability is less than the threshold value, but represents only the candidate date / time whose vehicle allocation success probability is equal to or greater than the threshold value.

In this way, the vehicle allocation management device 1 presents the designated date and time and the candidate date and time to the user in association with the arrangement fee for each of the designated date and time and the candidate date and time. Since the arrangement fee is set to be different depending on the degree of congestion of the vehicle allocation request, the weather forecast, the traffic forecast, and the like, the vehicle allocation management device 1 can suppress the concentration of vehicle allocation requests at a specific date and time.

The reception unit 131 accepts the selection of either the designated date and time or the candidate date and time on the vehicle allocation request confirmation screen B displayed on the user terminal 2. The reception unit 131 accepts the vehicle allocation request for allocating the vehicle to the designated position specified on the vehicle allocation request screen A at the designated date and time or the candidate date and time selected on the vehicle allocation request confirmation screen B as the confirmed vehicle allocation request, and the user ID. Is stored in the storage unit 12 in association with.

On the vehicle allocation request confirmation screen B, the designated date and time selection field B1 can be selected as shown in FIG. 4A when the vehicle allocation success probability is equal to or higher than the threshold value, and FIG. 4B when the vehicle allocation success probability is less than the threshold value. ), The designated date and time selection field B1 cannot be selected. That is, the reception unit 131 accepts a vehicle allocation request for distributing a vehicle at a designated date and time and a designated position, provided that the vehicle allocation success probability is equal to or higher than the threshold value. In this way, the vehicle allocation management device 1 accepts the vehicle allocation request at the specified date and time on condition that the vehicle allocation success probability at the specified date and time calculated based on the statistical information is high, so that the taxi arranges immediately before the specified date and time. It is possible to reduce the probability of not being able to do so and suppress the disadvantage to the user.

On the other hand, when the vehicle allocation success probability is less than the threshold value, the reception unit 131 does not accept the vehicle allocation request on the designated date and time, but accepts the vehicle allocation request for distributing the vehicle to the selected candidate date and time and the designated position. In this way, when the vehicle allocation success probability of the specified date and time calculated based on the statistical information is low, the vehicle allocation management device 1 proposes to the user a candidate date and time with a high vehicle allocation success probability different from the specified date and time. Can improve the convenience of.

Further, the reception unit 131 may determine whether or not to accept the vehicle allocation request at the designated date and time based on the number of vehicle allocation requests already received at the designated date and time, instead of or in addition to the vehicle allocation success probability. In this case, the reception unit 131 acquires information stored in the storage unit 12 in advance, indicating the maximum number of vehicle allocation requests that can be received for each date and time.

The maximum number may be a fixed value for each date and time, or may be a value determined according to at least one of a predetermined range of weather conditions or traffic conditions based on a specified position at a specified date and time. .. The reception unit 131 receives, for example, the setting of the maximum number of values in the terminal of the business operator that provides the vehicle allocation management system. Further, the reception unit 131 uses, for example, a table in which weather information or traffic conditions and the number of vehicles that can receive vehicle allocation requests are previously associated with each other, and the reception unit 131 uses a table in which the weather conditions or traffic conditions are within a predetermined range based on the designated position at the designated date and time. The number associated with at least one of the traffic conditions may be determined as the maximum number value.

Further, the reception unit 131 may determine the maximum number based on the number of past vehicle allocation requests in a predetermined range based on the designated position. In this case, for example, the reception unit 131 increases the maximum number as the number of past vehicle allocation requests is small, and decreases the maximum number as the number of past vehicle allocation requests is large.

The reception unit 131 does not accept the vehicle dispatch request for dispatching the vehicle at the designated date and time when the number of vehicle dispatch requests already received at the designated date and time is the maximum number or more, and accepts the vehicle dispatch request when the number is not. As a result, the vehicle allocation management device 1 can reduce the probability that a taxi cannot be arranged immediately before the designated date and time.

On the vehicle allocation request confirmation screen B, when the number of vehicle allocation requests already received at the specified date and time is less than the maximum value, the designated date and time selection field B1 can be selected as shown in FIG. 4A, and has already been accepted at the specified date and time. When the number of vehicle dispatch requests is equal to or greater than the maximum value, the designated date / time selection field B1 cannot be selected as shown in FIG. 4 (b).

That is, the reception unit 131 receives the vehicle allocation request for dispatching the vehicle to the designated date and time and the designated position, provided that the number of vehicle allocation requests already received at the designated date and time is less than the maximum value. On the other hand, if the number of vehicle dispatch requests already received at the designated date and time is equal to or greater than the maximum value, the reception unit 131 does not accept the vehicle dispatch request at the designated date and time, and dispatches the vehicle to the selected candidate date and time and the designated position. Accept the request.

In this way, the vehicle allocation management device 1 switches whether or not to accept the vehicle allocation request at the specified date and time according to the number of vehicle allocation requests that can be accepted for each date and time, and proposes another candidate date and time, so that it is immediately before the specified date and time. It is possible to reduce the probability that a taxi cannot be arranged and prevent the user from being disadvantaged.

The selection unit 133 selects a vehicle instructing vehicle allocation at a time before the designated date and time in response to the reception unit 131 receiving the vehicle allocation request from the user. The selection unit 133 is, for example, a plurality of units within a predetermined range based on the designated position based on the designated date and time and the designated position included in the vehicle allocation request received by the reception unit 131 at the time before the pick-up arrangement time of the designated date and time. Select the candidate vehicle to which the vehicle allocation request is sent from the vehicles that can be dispatched. As described above, the pick-up arrangement time is the longest time that can be assumed as the time that the dispatchable vehicle can reach the designated position after making a dispatch request to the dispatchable vehicle around the designated position, for example. It is a predetermined time of 10 to 20 minutes.

The predetermined range used for selecting the candidate vehicle is, for example, a peripheral area including a designated position. The peripheral area is, for example, a predetermined area such as a business area including a designated position where a taxi can travel as a business, or a predetermined range (for example, a circle having a radius of 2 km) centered on the designated position. Further, the predetermined range used for selecting the candidate vehicle is a region that does not include the designated position and is defined based on the designated position, and does not include the designated position (for example, a donut shape centered on the designated position). Area). The shape in the predetermined range is not limited to a circle, and may be another shape. The boundary line of the predetermined range may be defined by the boundary line of the municipality or the boundary line of the business range of the taxi operator.

For example, the selection unit 133 preferentially selects a candidate vehicle having a high probability of arriving at a designated position at a designated date and time, and excludes the candidate vehicle selected immediately before when the selected candidate vehicle cannot respond to the dispatch. Select another candidate vehicle that may arrive at the specified position at the specified date and time from among the vehicles. The selection unit 133 then selects, for example, another candidate vehicle that may arrive at the designated position earlier than the previously selected candidate vehicle. The selection unit 133 notifies the request transmission unit 134 of the selected candidate vehicle, and causes the request transmission unit 134 to transmit a vehicle allocation request to the candidate vehicle.

The request transmission unit 134 transmits a vehicle allocation request for allocating a vehicle to a designated position to the crew terminal 3 deployed in the candidate vehicle selected by the selection unit 133. The vehicle allocation request is, for example, information including a designated position. The vehicle allocation request may include a designated date and time in addition to the designated position.

FIG. 5 is a schematic diagram for explaining a method in which the selection unit 133 selects a candidate vehicle. FIG. 5 shows a peripheral region R including a designated position. The peripheral area R is, for example, a predetermined area such as a business area including a designated position where a taxi can travel as a business, or a predetermined range (for example, a circle having a radius of 2 km) centered on the designated position.

The example of FIG. 5 shows a situation in which the selection unit 133 starts selecting a candidate vehicle at 16:48, which is the current time, because the designated date and time is 17:00 and the pick-up arrangement time is set to 12 minutes. ing.

The selection unit 133 acquires the designated date and time and the designated position included in the vehicle allocation request received by the reception unit 131. Further, the selection unit 133 acquires position information indicating the position of the taxi specified by using GPS (Global Positioning System) from the crew terminals 3 deployed in each of the plurality of taxis.

The selection unit 133 identifies a plurality of dispatchable vehicles in the peripheral area R including the designated position based on the position information of each of the plurality of taxis. The vehicle that can be dispatched is a taxi that is located in the surrounding area R and is empty. The selection unit 133 predicts the estimated arrival time at which each of the specified plurality of dispatchable vehicles arrives at the designated position. The selection unit 133 searches for a route from the position of the vehicle that can be dispatched to the designated position by using, for example, a known route search method, and travels on the searched route for the vehicle that can be dispatched at a predetermined speed to arrive at the designated position. Calculate the estimated arrival time. The selection unit 133 is not limited to the specific method shown here, and may use other methods for predicting the estimated arrival time.

The selection unit 133 selects one of the candidate vehicles from the plurality of vehicles that can be dispatched based on the relationship between the estimated arrival time and the designated date and time, and transmits a vehicle allocation request to the request transmission unit 134 to the request transmission unit 134. Let me. The selection unit 133 selects, for example, a vehicle whose estimated arrival time is closest to a predetermined time (for example, 2 minutes before) the designated date and time from among a plurality of vehicles that can be dispatched, as a candidate vehicle. As a result, the vehicle allocation management device 1 can adjust the taxi to arrive at the designated position shortly before the designated date and time designated by the user, and can prevent the taxi from being delayed to the designated date and time without waiting for a long time. ..

When the candidate vehicle does not accept the vehicle allocation request as described later, the selection unit 133 selects the vehicle from among the plurality of vehicles that can be dispatched other than the candidate vehicle that did not accept the vehicle allocation request, before a predetermined time (for example,) of the designated date and time. The vehicle having the estimated arrival time closest to the time (2 minutes ago) is selected again as the candidate vehicle, and the request transmission unit 134 is made to transmit the vehicle allocation request to the candidate vehicle. Further, the selection unit 133 may select a vehicle that can arrive earlier than the candidate vehicle that did not accept the vehicle allocation request as the candidate vehicle. The selection unit 133 repeats the selection of the candidate vehicle until one of the candidate vehicles accepts the vehicle allocation request. As a result, the vehicle allocation management device 1 can search for a taxi that can be allocated to the user at a designated date and time while respecting the intentions of the taxi crew.

The example of FIG. 5 shows a situation in which the selection unit 133 identifies vehicles V1, V2, and V3 as vehicles that can be dispatched, and predicts the estimated arrival time at each of the designated positions P of the vehicles V1, V2, and V3. The selection unit 133 selects a vehicle V1 having an estimated arrival time closest to the time two minutes before 17:00, which is the designated date and time, as a candidate vehicle, and transmits a vehicle allocation request to the vehicle V1 to the request transmission unit 134. Let me. If the vehicle V1 does not accept the vehicle allocation request, the selection unit 133 selects the vehicle V2 having the estimated arrival time next to the vehicle V1 at the time two minutes before 12:00, which is the designated date and time, as the candidate vehicle. Is selected as, and the request transmission unit 134 is made to transmit the vehicle allocation request to the vehicle V2.

The selection unit 133 may determine the pick-up arrangement time according to the number of vehicles that can be dispatched in the peripheral area R. In this case, for example, the selection unit 133 shortens the pick-up arrangement time as the number of vehicles that can be dispatched increases, and lengthens the pick-up arrangement time as the number of vehicles that can be dispatched decreases. As a result, when there are few empty taxis around the designated position and it is expected that it will take time for the taxi to be decided, the vehicle allocation management device 1 prolongs the pick-up arrangement time, so that the designated date and time for the user It is possible to increase the probability of being able to dispatch a taxi.

Further, the selection unit 133 may determine the pick-up arrangement time according to the weather condition or the traffic condition at the designated position. In this case, the selection unit 133 acquires the weather forecast information and the traffic forecast information from the external server. For example, when the weather forecast information indicates bad weather, the calculation unit 132 lengthens the pick-up arrangement time as compared with the case where it does not. For example, when the traffic forecast information indicates the occurrence of a traffic jam, the calculation unit 132 lengthens the pick-up arrangement time as compared with the case where it does not. As a result, the vehicle allocation management device 1 is designated to the user in order to prolong the pick-up arrangement time when the demand for taxis increases due to bad weather or when it takes time for the taxi to arrive at the designated position due to traffic congestion. It is possible to increase the probability of being able to dispatch a vehicle during the day.

The crew terminal 3 displays a vehicle allocation request screen for the crew to approve the vehicle allocation request on the display unit based on the vehicle allocation request received from the vehicle allocation management device 1. FIG. 6 is a schematic diagram of the crew terminal 3 displaying the vehicle allocation request screen C. The vehicle allocation request screen C shows the designated position included in the vehicle allocation request and the position of the taxi to which the crew terminal 3 is deployed on the map. Further, the vehicle allocation request screen C accepts an operation of accepting the vehicle allocation request from the crew.

When the candidate vehicle does not approve the vehicle allocation request, that is, when the operation for accepting the vehicle allocation request by the crew member is not performed for a predetermined time, the selection unit 133 in the vehicle allocation management device 1 approves the vehicle allocation request. The candidate vehicles that did not do so are excluded, and the candidate vehicles are selected again by the method shown in FIG.

When the candidate vehicle approves the vehicle allocation request, the vehicle allocation instruction unit 135 determines the candidate vehicle that has accepted the vehicle allocation request as the vehicle allocation vehicle, and transmits a vehicle allocation instruction indicating that the candidate vehicle is to be distributed to the designated position at the specified date and time. .. The crew of the dispatched vehicle dispatches the vehicle according to the designated date and time and the designated position indicated by the vehicle dispatch instruction received from the vehicle dispatch management device 1, and the user is boarded.

Further, the selection unit 133 selects a plurality of candidate vehicles from the plurality of vehicle dispatchable vehicles based on the relationship between the estimated arrival time and the designated date and time, and allocates the vehicle to the request transmission unit 134 for each of the plurality of candidate vehicles. You may have the request sent. The selection unit 133 transmits, for example, a vehicle allocation request to all taxis within a predetermined range based on the designated position. In this case, the vehicle allocation instruction unit 135 determines any one of the plurality of candidate vehicles that has accepted the vehicle allocation request as the vehicle allocation vehicle.

Further, the selection unit 133 determines whether or not the vehicle can be dispatched to the designated position at the designated date and time before selecting the candidate vehicle, and the notification unit 136 determines predetermined information when the selection unit 133 determines that the vehicle cannot be dispatched. The user may be notified. The selection unit 133 acquires weather forecast information and traffic forecast information from an external server, for example, at a time before the pick-up arrangement time on the designated date and time in order to determine whether or not the vehicle can be dispatched to the designated position on the designated date and time. The selection unit 133 determines that the vehicle cannot be dispatched to a designated position at a designated date and time, for example, when the weather forecast information indicates bad weather or when the traffic forecast information indicates the occurrence of traffic congestion.

Further, the selection unit 133 receives information indicating the number of empty taxis within a predetermined range based on the designated position from an external server at the time before the pick-up arrangement time of the designated date and time, and the number of empty taxis. If the number of vehicle allocation requests is less than the number of vehicle allocation requests, it may be determined that the vehicle cannot be dispatched to the designated position at the designated date and time. In addition to the number of empty taxis within the predetermined range based on the designated position, the selection unit 133 is the number of taxis that are actual vehicles and are scheduled to arrive at the predetermined range based on the designated position. May be used to determine whether or not a vehicle can be dispatched to a designated position at a designated date and time. In this case, the selection unit 133 uses, for example, a taxi whose destination input to the car navigation system is within a predetermined range based on the designated position, or a destination predicted from the departure point based on the designated position. Information indicating a taxi within the specified range is received from an external server, and the taxi is scheduled to arrive at the specified range based on the specified position.

When the selection unit 133 determines that the vehicle cannot be dispatched, the notification unit 136 generates notification information for notifying the user that the vehicle cannot be dispatched to the designated position at the designated date and time, and transmits the notification information to the user terminal 2. The user terminal 2 displays a notification screen including the notification information received from the vehicle allocation management device 1 on the display unit.

FIG. 7 is a schematic diagram of the user terminal 2 displaying the notification screen D. The notification screen D includes notification information for notifying the user that the vehicle cannot be dispatched to the designated position at the designated date and time. Further, the notification screen D receives from the user an operation of selecting to continue the vehicle allocation request or cancel the vehicle allocation request. The selection unit 133 selects a candidate vehicle when the user selects to continue the vehicle allocation request, and does not select the candidate vehicle when the user selects to cancel the vehicle allocation request. As a result, the vehicle allocation management device 1 can notify the user of the possibility that the vehicle cannot be allocated on time, and can switch whether or not to select the candidate vehicle according to the user's intention, so that the user is dissatisfied. Can be reduced.

[Flowchart of vehicle allocation management method]
FIG. 8 is a diagram showing a flowchart of an exemplary vehicle allocation management method executed by the vehicle allocation management device 1 according to the present embodiment. In the vehicle allocation management device 1, the reception unit 131 receives a vehicle allocation request for allocating a vehicle at a designated date and time and a designated position from the user terminal 2 (S11). Based on the statistical information, the calculation unit 132 calculates the probability of success in dispatching the vehicle to the designated position at the designated date and time (S12). In addition, the calculation unit 132 calculates the arrangement fee for the vehicle allocation request according to the prediction status in a predetermined range based on the designated position at the designated date and time. Further, the calculation unit 132 similarly calculates the vehicle allocation success probability and the arrangement fee for the candidate date and time before and after the designated date and time.

The reception unit 131 transmits information including the vehicle allocation success probability and the arrangement fee calculated by the calculation unit 132 to the user terminal 2. The reception unit 131 accepts the selection of either the designated date and time or the candidate date and time on the user terminal 2 (S13). The reception unit 131 accepts a vehicle allocation request for allocating a vehicle to a designated position at a selected designated date and time or a candidate date and time as a confirmed vehicle allocation request.

If the time is not before the pick-up arrangement time of the designated date and time (NO in S14), the selection unit 133 stands by. When the time is before the pick-up arrangement time of the designated date and time (YES in S14), the selection unit 133 is the target for transmitting the vehicle dispatch request based on the designated date and time and the designated position included in the vehicle dispatch request received by the reception unit 131. Select a candidate vehicle (S15).

The request transmission unit 134 transmits a vehicle allocation request for allocating a vehicle to a designated position to the crew terminal 3 deployed in the candidate vehicle selected by the selection unit 133 (S16). When the candidate vehicle does not accept the vehicle allocation request (NO in S17), the selection unit 133 excludes the candidate vehicle that did not accept the vehicle allocation request, returns to step S15, and selects the candidate vehicle again.

When the candidate vehicle approves the vehicle allocation request (YES in S17), the vehicle allocation instruction unit 135 determines the candidate vehicle that has accepted the vehicle allocation request as the vehicle allocation vehicle, and issues a vehicle allocation instruction indicating that the candidate vehicle is to be dispatched to the designated position at the designated date and time. It is transmitted to the dispatched vehicle (S18).

[Effect of embodiment]
According to the vehicle allocation management system according to the present embodiment, the vehicle allocation management device 1 selects a candidate vehicle to be allocated to the user from the vehicles that can be allocated around the designated position at a time before the designated date and time. Send a vehicle dispatch request. As a result, the taxi driver can appropriately undertake the dispatch to the user when the designated date and time approaches, so that there is no need to adjust the taxi operation around the designated position or wait for a long time. Therefore, the vehicle allocation management device 1 can allocate a taxi to a designated date and time and a designated position designated by the user while reducing the burden on the taxi driver.

<Second Embodiment>
In the present embodiment, the vehicle allocation management system receives a plurality of vehicle allocation requests from one user. The vehicle allocation management system according to the present embodiment has, for example, the configurations shown in FIGS. 1 and 2. Hereinafter, the parts different from the first embodiment will be mainly described.

In order to receive a plurality of vehicle allocation requests from the user, the user terminal 2 displays the vehicle allocation request list screen on the display unit before displaying the vehicle allocation request screen A illustrated in FIG. 9 (a) and 9 (b) are schematic views of the user terminal 2 displaying the vehicle allocation request list screen E. When the user has not yet made a vehicle allocation request, the vehicle allocation request list screen E includes a button E1 for making a new vehicle allocation request.

When the user has already made one or more vehicle allocation requests, the vehicle allocation request list screen E includes a button E1 for making a new vehicle allocation request and vehicle allocation request information E2. The vehicle allocation request information E2 is information regarding each of one or a plurality of vehicle allocation requests received from the user by the reception unit 131 of the vehicle allocation management device 1. The vehicle allocation request information E2 includes, for example, a designated date and time, an arrangement fee, a designated position (departure place), and a destination.

The user terminal 2 displays the vehicle allocation request screen A illustrated in FIG. 3 on the display unit when the user selects the button E1 on the vehicle allocation request list screen E. The user terminal 2 transmits the information input by the user on the vehicle allocation request screen A to the vehicle allocation management device 1 as a vehicle allocation request. In the vehicle allocation management device 1, the reception unit 131 receives a vehicle allocation request including, for example, a designated date and time and a designated position from the user terminal 2. In this way, the reception unit 131 sequentially receives the vehicle allocation requests on the vehicle allocation request list screen E and the vehicle allocation request screen A displayed on the user terminal 2, so that the user can allocate a plurality of vehicles to the designated date and time and the designated position. Requests can be accepted.

When receiving the second and subsequent vehicle allocation requests from the user, the reception unit 131 accepts a new vehicle allocation request based on the relationship between the specified date and time of the already accepted vehicle allocation request and the specified date and time of the new vehicle allocation request. Judge whether or not. The second and subsequent vehicle allocation requests are vehicle allocation requests made by the user in a state where other vehicle allocation requests for which the designated date and time have not arrived remain. The first vehicle allocation request is a vehicle allocation request made by the user in a state where no other vehicle allocation request for which the designated date and time has arrived remains.

For example, in the case where the reception unit 131 receives the second vehicle allocation request from the user after receiving the first vehicle allocation request from the user, the reception unit 131 receives the second vehicle allocation request in the exclusion period based on the designated date and time of the first vehicle allocation request. When the designated date and time of the vehicle allocation request is included, the second vehicle allocation request is not accepted, and when the exclusion period does not include the specified date and time of the second vehicle allocation request, the second vehicle allocation request is accepted. The first vehicle dispatch request is, for example, one or a plurality of vehicle dispatch requests that have not yet been dispatched (that is, the designated date and time has not arrived) among one or a plurality of vehicle dispatch requests that have already been received from the user. .. As a result, the reception unit 131 does not accept the vehicle allocation request when the designated dates and times of the plurality of vehicle allocation requests are close to each other, so that the user unintentionally makes a plurality of vehicle allocation requests whose designated dates and times are close to each other. It can be prevented and the situation where the labor of the taxi driver is wasted can be suppressed.

The exclusion period is a period during which it is not permitted to include the specified dates and times of multiple vehicle allocation requests. The exclusion period is represented by a predetermined time, for example, 30 minutes, 1 hour, 1 day, or the like. Further, the exclusion period may be set by the manager who manages the vehicle allocation management device 1. In this case, the reception unit 131 accepts the period specified in the information terminal such as a smartphone or tablet terminal used by the administrator as the exclusion period. As a result, the vehicle allocation management device 1 can easily adjust the interval of the designated date and time that can be accepted in a plurality of vehicle allocation requests.

While the user terminal 2 is accepting the designation of the designated date and time, the notification unit 136 may notify the user terminal 2 of information indicating whether or not the designated date and time is included in the exclusion period. For example, the reception unit 131 acquires the designated date and time designated by the user terminal 2, sets the acquired designated date and time as the designated date and time of the second vehicle allocation request, and sets the exclusion period based on the designated date and time of the first vehicle allocation request. It is determined whether or not the designated date and time of the second vehicle allocation request is included.

When the designated date and time is included in the exclusion period, the notification unit 136 transmits the notification information indicating that the designated date and time is included in the exclusion period to the user terminal 2. The user terminal 2 displays the notification information received from the vehicle allocation management device 1 on the vehicle allocation request screen A.

FIG. 10 is a schematic diagram of the user terminal 2 displaying the vehicle allocation request screen A. The vehicle dispatch request screen A includes notification information A3 in addition to the designated date and time column A2 exemplified in FIG. The notification information A3 includes, for example, a message indicating that the specified date and time is included in the exclusion period. As a result, the vehicle allocation management device 1 can notify the user whether or not the designated date and time specified by the user is the exclusion period, and prompt the user to specify another designated date and time.

In the same manner as in the first embodiment, the calculation unit 132 calculates the vehicle allocation success probability and the arrangement fee. The reception unit 131 transmits to the user terminal 2 the information necessary for the user terminal 2 to display the vehicle allocation request confirmation screen based on the vehicle allocation success probability and the arrangement fee. The user terminal 2 displays a vehicle allocation request confirmation screen for the user to confirm the vehicle allocation request on the display unit based on the information received from the vehicle allocation management device 1.

The reception unit 131 accepts a vehicle allocation request for allocating a vehicle to a designated position specified on the vehicle allocation request screen at a designated date and time or a candidate date and time selected on the vehicle allocation request confirmation screen as a confirmed vehicle allocation request. The confirmed vehicle allocation request is displayed as the vehicle allocation request information E2 on the vehicle allocation request list screen E exemplified in FIG. 9B.

The selection unit 133 selects a vehicle for which the vehicle allocation is instructed at a time before the designated date and time of each of the one or a plurality of vehicle allocation requests. The method in which the selection unit 133 selects a vehicle based on one vehicle allocation request is the same as in the first embodiment. The selection unit 133 is, for example, from among a plurality of vehicles that can be dispatched within a predetermined range based on the designated position of the vehicle dispatch request at the time before the pick-up arrangement time of each designated date and time of one or more vehicle dispatch requests. , Select a candidate vehicle.

The request transmission unit 134 transmits a vehicle allocation request for allocating a vehicle to a designated position of the vehicle allocation request at a designated date and time of each of the one or a plurality of vehicle allocation requests to the candidate vehicle selected by the selection unit 133. The method in which the request transmission unit 134 transmits a vehicle allocation request based on one vehicle allocation request is the same as in the first embodiment.

When the candidate vehicle approves the vehicle allocation request, the vehicle allocation instruction unit 135 determines the candidate vehicle that has accepted the vehicle allocation request as the vehicle allocation vehicle, and transmits a vehicle allocation instruction indicating that the candidate vehicle is to be distributed to the designated position at the specified date and time. .. The crew of the dispatched vehicle dispatches the vehicle according to the designated date and time and the designated position indicated by the vehicle dispatch instruction received from the vehicle dispatch management device 1, and the user is boarded.

After the vehicle allocation instruction unit 135 transmits the vehicle allocation instruction, the reception unit 131 indicates that the vehicle has been allocated to the user, that the user is in the vehicle to which the vehicle has been allocated, and that the destination of the vehicle in which the user is riding. , The vehicle allocation record information indicating that the user got off the vehicle is received from the crew terminal 3 and stored in the storage unit 12 in association with the user ID.

Based on the vehicle allocation record information stored in the storage unit 12, the reception unit 131 allows the user to board a vehicle allocated based on a predetermined number or ratio of vehicle allocation requests among a plurality of vehicle allocation requests received from the user. If not, the remaining vehicle allocation requests among the multiple vehicle allocation requests received from the user are canceled. The reception unit 131 cancels the vehicle allocation request, for example, by deleting the vehicle allocation request in the storage unit 12 or associating the vehicle allocation request with information (flag or the like) indicating that the vehicle allocation request has been canceled. As a result, the vehicle allocation management device 1 can automatically cancel the vehicle allocation request of the user who often does not get on the vehicle even though the vehicle allocation request is made, and can reduce the probability that the crew member will be disadvantaged.

[Flowchart of vehicle allocation management method]
FIG. 11 is a diagram showing a flowchart of a process of accepting a vehicle allocation request among the exemplary vehicle allocation management methods executed by the vehicle allocation management device 1 according to the present modification. In the vehicle allocation management device 1, the reception unit 131 receives a vehicle allocation request for allocating a vehicle at a designated date and time and a designated position from the user terminal 2 (S21).

The reception unit 131 determines whether or not the vehicle allocation request received from the user terminal 2 is the second or subsequent vehicle allocation request (that is, whether or not the vehicle allocation request has already been received from the same user) (S22). When the reception unit 131 determines that the received vehicle allocation request is the user's first vehicle allocation request (NO in S22), the vehicle allocation management device 1 proceeds to step S25.

When the reception unit 131 determines that the received vehicle allocation request is the second and subsequent vehicle allocation requests from the user (YES in S22), the reception unit 131 requests the second vehicle allocation request to be accepted. Then, it is determined whether or not the exclusion period based on the designated date and time of the first vehicle allocation request that has already been accepted includes the designated date and time of the second vehicle allocation request. The first vehicle dispatch request is, for example, one or a plurality of vehicle dispatch requests that have not yet been dispatched (that is, the designated date and time has not arrived) among one or a plurality of vehicle dispatch requests that have already been received from the user. ..

When the reception unit 131 determines that the designated date and time of the second vehicle allocation request is included in the exclusion period (YES in step S23), the reception unit 131 does not accept the second vehicle allocation request, and the notification unit 136 designates. Notification information indicating that the date and time is included in the exclusion period is transmitted to the user terminal 2 (step S24). The vehicle allocation management device 1 returns to step S21. When the reception unit 131 determines that the designated date and time of the second vehicle allocation request is not included in the exclusion period (NO in step S23), the reception unit 131 accepts the second vehicle allocation request, and the vehicle allocation management device 1 receives the second vehicle allocation request. The process proceeds to step S25.

Based on the statistical information, the calculation unit 132 calculates the probability of success in dispatching the vehicle to the designated position at the designated date and time (S25). In addition, the calculation unit 132 calculates the arrangement fee for the vehicle allocation request according to the prediction status in a predetermined range based on the designated position at the designated date and time. Further, the calculation unit 132 similarly calculates the vehicle allocation success probability and the arrangement fee for the candidate date and time before and after the designated date and time.

The reception unit 131 transmits information including the vehicle allocation success probability and the arrangement fee calculated by the calculation unit 132 to the user terminal 2. The reception unit 131 accepts the selection of either the designated date and time or the candidate date and time on the user terminal 2 (S26). The reception unit 131 accepts a vehicle allocation request for allocating a vehicle to a designated position at a selected designated date and time or a candidate date and time as a confirmed vehicle allocation request.

When the acceptance of the vehicle allocation request from the user has not been completed (NO in S27), the vehicle allocation management device 1 repeats steps S21 to S27. When the acceptance of the vehicle allocation request from the user is completed (YES in S27), the vehicle allocation management device 1 ends the process.

FIG. 12 is a diagram showing a flowchart of a process of transmitting a vehicle allocation request among the exemplary vehicle allocation management methods executed by the vehicle allocation management device 1 according to the present modification. The process according to the flowchart of FIG. 12 may be performed after the process related to the flowchart of FIG. 11, or may be performed in parallel with the process related to the flowchart of FIG.

If the time before the pick-up arrangement time of each of the one or more vehicle allocation requests received from the user is not reached (NO in S31), the selection unit 133 stands by. When the time is before the pick-up arrangement time of one or more of the vehicle dispatch requests received from the user (YES in S31), the selection unit 133 is set to the designated date and time and the designated position included in the vehicle dispatch request. Based on this, a candidate vehicle for which a vehicle allocation request is transmitted is selected (S32).

The request transmission unit 134 transmits a vehicle allocation request for allocating a vehicle to a designated position to the crew terminal 3 deployed in the candidate vehicle selected by the selection unit 133 (S33). When the candidate vehicle does not accept the vehicle allocation request (NO in S34), the selection unit 133 excludes the candidate vehicle that did not accept the vehicle allocation request, returns to step S32, and selects the candidate vehicle again.

When the candidate vehicle approves the vehicle allocation request (YES in S34), the vehicle allocation instruction unit 135 determines the candidate vehicle that has accepted the vehicle allocation request as the vehicle allocation vehicle, and issues a vehicle allocation instruction indicating that the candidate vehicle is to be dispatched to the designated position at the designated date and time. It is transmitted to the dispatched vehicle (S35). The crew of the dispatched vehicle dispatches the vehicle according to the designated date and time and the designated position indicated by the vehicle dispatch instruction received from the vehicle dispatch management device 1, and the user is boarded.

After the vehicle allocation instruction unit 135 transmits the vehicle allocation instruction, the reception unit 131 indicates that the vehicle has been allocated to the user, that the user is in the vehicle to which the vehicle has been allocated, and that the destination of the vehicle in which the user is riding. , The vehicle allocation record information indicating that the user got off the vehicle is received from the crew terminal 3 and stored in the storage unit 12 in association with the user ID.

When the user does not get on the vehicle dispatched based on the predetermined number or ratio or more of the vehicle dispatch requests received from the user based on the vehicle dispatch record information stored in the storage unit 12. (YES in S36), the reception unit 131 cancels the remaining vehicle allocation request among the plurality of vehicle allocation requests received from the user (S37), and if not (NO in S36), the vehicle allocation management device 1 sets the vehicle allocation management device 1 in step S38. Proceed to. The vehicle allocation management device 1 ends the process when the vehicle allocation corresponding to all the vehicle allocation requests is completed (YES in S38), and returns to step S31 when it is not (NO in S38).

[Effect of embodiment]
According to the vehicle allocation management system according to the present embodiment, the vehicle allocation management device 1 does not accept a plurality of vehicle allocation requests whose designated dates and times are close to each other. As a result, the vehicle allocation management device 1 can prevent the user from unintentionally making a plurality of vehicle allocation requests whose designated dates and times are close to each other, and make it difficult for the user to appear at the designated position. Therefore, the vehicle allocation management device 1 can suppress a situation in which the labor of the taxi driver to move to a designated position is wasted when receiving a plurality of vehicle allocation requests from one user.

[First modification]
Immediately before the designated date and time of the vehicle allocation request received from the user, if the vehicle is being allocated to the user or the user is on board, there is a high possibility that the user will not appear at the designated position of the vehicle allocation request. In such a case, the vehicle allocation management device 1 according to this modification does not transmit the vehicle allocation request.

The request transmission unit 134 determines whether or not the vehicle has been dispatched to the user and whether or not the user is on board at a time before the designated date and time of each of the one or more vehicle dispatch requests received from the user. The time at which the request transmission unit 134 determines is, for example, the time before the pick-up arrangement time on the designated date and time in the first embodiment. Further, the time at which the request transmission unit 134 makes a determination may be a time before a predetermined time of the designated date and time, such as 10 minutes or 30 minutes before the designated date and time. The request transmission unit 134 determines, for example, whether or not the vehicle is dispatched to the user and whether or not the user is on board, based on the vehicle allocation record information stored in the storage unit 12.

The request transmission unit 134 does not transmit the vehicle allocation request for the vehicle allocation request to the candidate vehicle when it is determined that the vehicle is dispatched to the user or when the user is determined to be on board. On the other hand, when the request transmission unit 134 determines that the vehicle has not been dispatched to the user and the user has not boarded the vehicle at a time before the designated date and time of the vehicle allocation request, the request transmission unit 134 makes the vehicle allocation request for the vehicle allocation request a candidate vehicle. Send. As a result, the vehicle allocation management device 1 can prevent the vehicle from being allocated to the user who is being allocated or is on board, and can suppress the situation where the labor of the taxi driver is wasted.

Further, the request transmission unit 134 has a relationship between the destination of the vehicle on which the user is riding and the designated position of the vehicle allocation request based on the vehicle allocation record information stored in the storage unit 12. When it is determined that the predetermined condition is satisfied, it is not necessary to send the vehicle allocation request for the vehicle allocation request. The relationship between the destination and the designated position is, for example, that the destination and the designated position are separated by a predetermined distance (10 km, 30 km, etc.) or more. When the destination of the vehicle on which the user is riding and the designated position of the vehicle allocation request are far apart, the user has a high probability of not appearing at the designated position of the vehicle allocation request. The request transmission unit 134 can suppress the situation where the labor of the taxi driver is wasted by not transmitting the vehicle allocation request to the user whose destination of the vehicle on board is far from the designated position.

Further, the request transmission unit 134 requests vehicle allocation based on the relationship between the destination of the vehicle on which the user is riding and the designated position, as well as the relationship between the time when the user is scheduled to arrive at the destination and the designated date and time. It may be determined whether or not to send a vehicle allocation request to the vehicle. As an example, the request transmission unit 134 uses the communication unit 11 to provide position information indicating the position where the vehicle that has been identified by the user is on the vehicle based on the vehicle allocation record information stored in the storage unit 12. get. The request transmission unit 134 calculates the scheduled time to arrive at the destination based on the distance between the position of the vehicle on which the user is riding and the destination, and the traveling speed of the vehicle (for example, the average traveling speed). Further, the request transmission unit 134 calculates the time required to move from the destination to the designated position based on the distance between the destination and the designated position, and the user can move from the position of the vehicle to the designated position via the destination in the shortest time. Calculate the estimated time of arrival. The request transmission unit 134 does not transmit the vehicle allocation request when the estimated time is later than the designated date and time of the vehicle allocation request. By operating the request transmission unit 134 in this way, it is possible to detect with high accuracy that the user does not arrive at the designated position by the designated date and time, so that it is possible to suppress the situation where the labor of the taxi driver is wasted.

The request transmission unit 134 acquires the position information indicating the position in which the vehicle that the user has identified is on the vehicle based on the vehicle allocation record information stored in the storage unit 12 via the communication unit 11. When the distance between the position where the vehicle is traveling and the designated position satisfies a predetermined condition, the vehicle allocation request may not be transmitted. As an example, the request transmission unit 134 estimates that the vehicle can arrive at the designated position based on the distance between the position of the vehicle on which the user is riding and the designated position, and the traveling speed of the vehicle (for example, the average traveling speed). Calculate the time. The request transmission unit 134 does not transmit the vehicle allocation request when the estimated time is later than the designated date and time of the vehicle allocation request. By operating the request transmission unit 134 in this way, it is possible to detect with high accuracy that the user does not arrive at the designated position by the designated date and time, so that it is possible to suppress the situation where the labor of the taxi driver is wasted.

[Second modification]
The vehicle allocation management device 1 may receive a vehicle allocation request for simultaneously allocating a plurality of vehicles at a designated date and time and a designated position from one user. In this modification, when the user wishes to dispatch a plurality of vehicles at the same time, the vehicle allocation management device 1 accepts a plurality of vehicle allocation requests regardless of the relationship between the designated dates and times of the plurality of vehicle allocation requests.

The reception unit 131 receives, for example, a plurality of vehicle allocation requests corresponding to a plurality of vehicles to be dispatched at the same time from the user terminal 2. Further, the reception unit 131 may receive the number of vehicles to be dispatched together with one vehicle allocation request, and when the number of vehicles is two or more, the reception unit 131 may accept the vehicle allocation request as a plurality of vehicle allocation requests corresponding to the number of vehicles. ..

For example, when the designated date and time and the designated position of the first vehicle allocation request and the designated date and time and the designated position of the second vehicle allocation request are the same among the plurality of vehicle allocation requests, the reception unit 131 sets the exclusion period. Even when the designated date and time of the second vehicle allocation request is included, the second vehicle allocation request is accepted. As a result, the vehicle allocation management device 1 enables the user to allocate a plurality of vehicles even if the designated dates and times of the plurality of vehicle allocation requests are close to each other when the user desires the simultaneous allocation of a plurality of vehicles. It is possible to improve the convenience of.

[Third modification example]
The vehicle allocation management device 1 may receive a vehicle allocation request for allocating a vehicle from one user to another user. In this modification, when a user wants to dispatch a vehicle to another user, the vehicle allocation management device 1 accepts a plurality of vehicle allocation requests regardless of the relationship between the designated dates and times of the plurality of vehicle allocation requests.

For example, the reception unit 131 receives a vehicle allocation request and a user ID for identifying the vehicle allocation destination user from the user terminal 2, and stores the vehicle allocation request and the user ID of the vehicle allocation destination user in the storage unit 12 in association with each other. Let me. For example, after receiving the first vehicle allocation request from the first user to the first user, the reception unit 131 distributes the vehicle from the first user to the second user different from the first user. When the second vehicle allocation request is accepted, the second vehicle allocation request is accepted even when the exclusion period includes the designated date and time of the second vehicle allocation request.

In a situation where the first user makes a vehicle allocation request for the second user, the fact that the designated dates and times of the plurality of vehicle allocation requests made by the first user are close is unlikely to be a factor that the first user does not appear at the specified position. .. Therefore, in the vehicle allocation management device 1 according to this modification, when the first user wishes to allocate a vehicle to the second user, the designated date and time of the vehicle allocation request for distributing the vehicle to the first user and the second user Even when the designated date and time of the vehicle allocation request for dispatching the vehicle is close to each other, it is possible to allocate the vehicle and improve the convenience of the user.

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes can be made within the scope of the gist thereof. be. For example, all or part of the device can be functionally or physically distributed / integrated in any unit. Also included in the embodiments of the present invention are new embodiments resulting from any combination of the plurality of embodiments. The effect of the new embodiment produced by the combination has the effect of the original embodiment together.

The processor of the vehicle allocation management device 1 is the main body of each step (process) included in the vehicle allocation management method shown in FIGS. 8, 11, and 12. That is, the processor of the vehicle allocation management device 1 reads a program for executing the vehicle allocation management method shown in FIGS. 8, 11 and 12 from the storage unit 12, and executes the program to execute the program in FIGS. 8, 11 and 11. The vehicle allocation management method shown in FIG. 12 is executed. The steps included in the vehicle allocation management method shown in FIGS. 8, 11 and 12 may be partially omitted, the order between the steps may be changed, or a plurality of steps may be performed in parallel.

1 Vehicle allocation management device 13 Control unit 131 Reception unit 132 Calculation unit 133 Selection unit 134 Request transmission unit 135 Vehicle allocation instruction unit 136 Notification unit

Claims (11)

A reception unit that accepts multiple vehicle allocation requests from users to allocate vehicles at a specified date and time and at a specified position.
A request transmission unit that transmits a vehicle allocation request for dispatching a vehicle to the designated position of the vehicle allocation request at the designated date and time of each of the plurality of vehicle allocation requests, and a request transmission unit.
Have,
The reception unit receives the first vehicle allocation request from the user and then receives the second vehicle allocation request from the user, and is predetermined based on the designated date and time of the first vehicle allocation request. When the period includes the designated date and time of the second vehicle allocation request, the second vehicle allocation request is not accepted, and when the period does not include the designated date and time of the second vehicle allocation request, the second Accepting the above-mentioned vehicle dispatch request,
Vehicle allocation management device. The reception unit receives the setting of the period from the manager who manages the vehicle allocation management device.
The vehicle allocation management device according to claim 1. Further having a notification unit for notifying the user terminal of information indicating whether or not the designated date and time is included in the period while the user terminal used by the user is accepting the designation of the designated date and time.
The vehicle allocation management device according to claim 1 or 2. When the designated date and time and the designated position of the first vehicle allocation request and the designated date and time and the designated position of the second vehicle allocation request are the same, the reception unit receives a second vehicle during the period. Even when the designated date and time of the vehicle allocation request is included, the second vehicle allocation request is accepted.
The vehicle allocation management device according to any one of claims 1 to 3. After receiving the first vehicle allocation request for distributing the vehicle from the first user to the first user, the reception unit allocates the vehicle from the first user to a second user different from the first user. When the second vehicle allocation request for the purpose is accepted, the second vehicle allocation request is accepted even when the designated date and time of the second vehicle allocation request is included in the period.
The vehicle allocation management device according to any one of claims 1 to 4. The request transmission unit does not transmit the vehicle allocation request for the vehicle allocation request when the vehicle is dispatched to the user or the user is on board before the designated date and time of the vehicle allocation request.
The vehicle allocation management device according to any one of claims 1 to 5. The request transmission unit has, at least one of the positions or destinations of the vehicle on which the user is on board and the user is on board, and the designated position before the designated date and time of the vehicle allocation request. If the relationship meets certain conditions, the vehicle allocation request for the vehicle allocation request will not be sent.
The vehicle allocation management device according to claim 6. The reception unit receives from the user when the user does not get on the vehicle allocated based on the predetermined number or ratio or more of the plurality of vehicle allocation requests received from the user. Canceling the remaining vehicle allocation requests out of the plurality of vehicle allocation requests,
The vehicle allocation management device according to any one of claims 1 to 7. A selection unit for selecting a candidate vehicle from a plurality of vehicles that can be dispatched within a predetermined range based on the designated position of the vehicle allocation request at a time before the designated date and time of each of the plurality of vehicle allocation requests. Have more
The request transmission unit transmits the vehicle allocation request to the candidate vehicle selected by the selection unit.
The vehicle allocation management device according to any one of claims 1 to 8. The selection unit predicts the estimated arrival time at which each of the plurality of dispatchable vehicles arrives at the designated position, and is based on the relationship between the predicted arrival time and the designated date and time from among the plurality of dispatchable vehicles. , Select the candidate vehicle,
The vehicle allocation management device according to claim 9. The processor runs,
The step of accepting the first vehicle allocation request for dispatching the vehicle to the first designated date and time and the first designated position from the user, and
In the case of accepting the second designated date and time and the second vehicle dispatch request for allocating the vehicle to the second designated position after receiving the first vehicle dispatch request from the user, based on the first designated date and time. A step of not accepting the second vehicle allocation request when the second designated date and time is included in the predetermined period, and accepting the second vehicle allocation request when the second designated date and time is not included in the period. When,
A step of transmitting a first vehicle allocation request for dispatching a vehicle to the first designated position at the first designated date and time, and a step of transmitting the vehicle to the vehicle.
A step of transmitting a second vehicle allocation request for allocating a vehicle to the second designated position at the second designated date and time, and a step of transmitting the vehicle to the vehicle.
Has a vehicle allocation management method.

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