JP2022062912A - Information processing device, information processing method, and information processing program - Google Patents

Abstract

To provide an information processing device, an information processing method, and an information processing program, which assist not only the so-called finance related service, but also business performed in corporate management activities, to contribute to improvement of corporate growth strategy and management power.SOLUTION: In an information processing system, a user terminal 10 used by a user being a client of a bank obtains object user information including information related to the user from user information set in advance, on the basis of identification information of the user inputted by the user, identifies whether or not the user is a corporate manager, on the basis of user attribute information included in the object user information, obtains one or more primary business assisting contents for assisting business performed in corporate management activities when the user is the corporate manager, and executes processing including a step of displaying the primary business assisting contents in a user interface.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing device, an information processing method, and an information processing program for providing information from a bank to a user.

Banks have traditionally performed business as financial institutions centered on accepting deposits and lending funds, and have provided various financial services. In recent years, so-called fintech, which links such financial services and information technology and provides financial services using information technology, has been promoted, and further convenience and efficiency of financial services have been promoted. Improvements are being made.

Japanese Unexamined Patent Publication No. 2018-109837

Here, it is necessary for a company that is a business partner of a bank to carry out various operations in order to continue and develop the company in its management activities. There are a wide variety of such operations, such as the formulation of business plans and management of cash flow, the formulation of internal rules, human resource development, capital investment, and employee welfare arrangements. However, the manager of a company does not always have sufficient knowledge and know-how regarding such operations. In particular, such problems are remarkable in small and medium-sized enterprises and founding enterprises.

Therefore, one aspect of the present invention is to support not only so-called financial services but also operations performed in the management activities of a company in a bank, and to contribute to the improvement of the growth strategy and management power of the company. ..

In one aspect of the present invention, an information processing device used by a user of a bank's business partner relates to the user from among preset user information based on the user's identification information input by the user. The target user information including the information to be processed is acquired, and based on the user attribute information included in the target user information, it is identified whether or not the user is the owner of the company, and the user is the owner. Occasionally, one or more core business support contents for supporting the business performed in the business activities of the company are acquired, and a process including a procedure for displaying the core business support contents on the user interface is executed.

According to one aspect of the present invention, it is possible for a bank to support the business performed in the management activity of the company and contribute to the improvement of the growth strategy and the management power of the company.

It is a block diagram which shows the whole structure of the example of the information processing system in 1st Embodiment. It is explanatory drawing of an example of a user information table. It is explanatory drawing of an example of a main business support service table. It is explanatory drawing of an example of a reserved table. It is explanatory drawing of an example of a main business support information table. It is a flowchart which shows an example of the login process (user identification process). It is a flowchart which shows an example of the home screen display processing for a manager. It is a flowchart which shows an example of the main business support service reservation processing. It is a flowchart which shows an example of the main business support service reservation processing. It is a flowchart which shows an example of the main business support information display processing. It is explanatory drawing of an example of a screen transition displayed on a user terminal. It is explanatory drawing of an example of a login screen. It is explanatory drawing of an example of a home screen for a manager. It is explanatory drawing of an example of the main business support service list screen. It is explanatory drawing of an example of the main business support service detail screen. It is explanatory drawing of an example of the main business support service reserved screen. It is explanatory drawing of an example of the main business support information screen. It is explanatory drawing of an example of the main business support information detail screen. It is a flowchart which shows an example of a content management process. It is explanatory drawing of an example of the hardware configuration of an information processing apparatus.

[Outline of Embodiment]
One embodiment of the information processing system described herein is provided by a bank. This information processing system is not only a financial service, but also a business performed in the management activities of a company that is a business partner of a bank, that is, useful services and information that support the main business are provided by the system. It contributes to the improvement of growth strategy and management power. In particular, for example, by providing such added value to a local company in a rural area, it is possible to support the company and its employees, etc., and realize local reconstruction and regional revitalization.

[1 Overall configuration]
FIG. 1 shows an overall configuration of an example of an information processing system according to the present embodiment. The information processing system includes a user terminal 10, a data server 20, and a bank server 30. The user terminal 10, the data server 20, and the bank server 30 are all information processing devices. Information processing devices include, for example, desktop computers, mobile computers, tablet computers, mobile devices (eg, smartphones, PDAs, etc.), or any other type of device. The user terminal 10, the data server 20, and the bank server 30 are connected to each other via the network 40. The network 40 can include, for example, any one or more of a LAN (Local Area Network), a WAN (Wide Area Network), the Internet, and the like.

The user terminal 10 is an information processing device mainly used by a manager, an employee, or the like of a company that is a business partner of a bank. In this embodiment, an example in which the user terminal 10 is a smartphone will be described. The user terminal 10 includes a user identification unit 101 and a content provision unit 102 in which the information processing program (application) according to the present embodiment is read from a storage means, installed, and executed to realize its function. Further, the user terminal 10 includes an input / output unit 121 and a communication unit 122. In the present embodiment, the application operates as a so-called native application on the user terminal 10 and accesses the data server 20 via the network 40.

The user identification unit 101 authenticates the user based on the login ID and password that are the identification information of the user entered by the user, and identifies whether or not the user is the owner of the company.

When the user is the manager of the company, the content providing unit 102 outputs the main business support content for supporting the business performed in the management activity of the company to the user interface of the application. In addition, the main business support content for supporting the business performed in the business activity of the company includes, more specifically, the information related to the business performed in the business activity of the company (thus, the information of the manager of the company). It means that it is content that can supplement knowledge etc. and be useful for the execution of business (main business). In addition, the manager does not necessarily refer only to the representative in the company, but may include all the persons involved in the management of the company.

The processes executed by the user identification unit 101 and the content providing unit 102 will be described in detail later.

The input / output unit 121 is various drivers and the like that function as an interface between the device of the input means and the device of the output means included in the user terminal 10.
The communication unit 122 is a communication module that functions as an interface for enabling communication between the user terminal 10 and the network 40, and is, for example, a modem, a LAN card, or the like.

The data server 20 is an information processing device that stores information accessed from the user terminal 10 and the bank server 30 in a storage device (storage means). The data server 20 includes a user information table 211, a main business support service table 212, a reserved table 213, and a main business support information table 214 in the storage means included in the data server 20. Further, the data server 20 includes a communication unit 221. The user terminal 10 and the bank server 30 are necessary for the storage means via the communication unit 221 of the data server 20 and a module (not shown) for reading and writing to the storage means operated by the data server 20. Data is read and written in the user information table 211, the main business support service table 212, the reserved table 213, and the main business support information table 214.

The user information table 211 is a table in which information related to the user of the information processing system is stored. As illustrated in FIG. 2, the user information table 211 is used by a user ID, which is identification information that uniquely identifies a user who has been registered as a member in advance for using this system, a password corresponding to the user ID, and a user. It includes the items of the jurisdiction business office indicating the business office in which the user is operating, the user attribute in which the attribute of the user is stored, and the corporate attribute in which the attribute of the company managed by the user is stored when the user is the owner of the company.

As a specific example of the user attribute of the user information table 211, in the present embodiment, information indicating whether the user is a manager of a business partner company, an employee of the company, or a general member other than that is stored. Specific examples of corporate attributes include the type of business (for example, retail industry, manufacturing industry, information and communication industry, etc.) and the size of the company (for example, if the number of employees is 50 or less, the company size A, from 50 people). A company with 100 people is classified as company size B, and a company with 100 or more people is classified as company size C) and information on financial status (for example, an index showing financial status is above the range of a predetermined standard). Information indicating the establishment time of the company, etc. is stored, such as A in some cases, B in the case of being within the predetermined standard range, C in the case of being below the predetermined standard range, and the like.

The main business support service table 212 is a table in which information related to the main business support service that can be reserved via this system is stored. As illustrated in FIG. 3, the main business support service table 212 is a target showing the main business support type, the main business support service, and the attributes of the company to which the main business support service is provided, in which the contents of the main business support are grouped according to the content. Includes attributes and items of the number of remaining reservations for each business office of the main business support service.

Specific examples of the main business support types of the main business support service table 212 are "business management", "finance", "growth", and "welfare" (that is, business support related to corporate business management, business support related to corporate finance, and corporate). Business support related to growth, business support related to welfare for corporate employees), etc. Further, specific examples of the main business support service include, for example, "business succession / M & A consultation" and "management improvement consultation" as those belonging to the main business support type of "business management". Examples of those belonging to the main business support type of "finance" include "improvement of finance / cash flow". The types of "growth" that belong to the main business support type include, for example, "capital investment / leasing", "strengthening management power", "expansion of sales channels / increase in sales", "energy saving / cost reduction", "human resources introduction", and "business". There are "efficiency / productivity improvement", "subsidies / subsidies", etc. Examples of those belonging to the main business support type of "welfare" include "employee welfare". In addition, as a specific example of the target attribute, information indicating that all users are the target is stored for "business succession / M & A consultation" of business management, while user for "management improvement consultation". Information or the like indicating that only the user who is the manager of the company whose financial status corresponds to B or C in the company attribute of the information table 211 is stored is stored. As for the remaining number of reservations that can be made for each business office of the main business support service, the number of cases that the main business support service can handle is preset for each business office, and each time the main business support service is reserved at the relevant sales office, It is subtracted by 1. If the number of cases that can be handled at the sales office increases, it is possible to update at any time to increase the number of remaining reservations.

The reserved table 213 is a table in which reserved information of the main business support service is stored. As illustrated in FIG. 4, the reserved table 213 shows the business office, the main business support type and the main business support service of the reserved main business support service, the user ID of the reserved user, and the reservation registration date and time when the reservation process is performed. Includes items.

The main business support information table 214 stores information related to the main business support information provided on the user terminal 10 via the present application, including information for supporting the business performed in the management activities of the company managed by the user. It is a table to be done. As illustrated in FIG. 5, the main business support information table 214 is managed by the main business support information, the providing department indicating the department in the bank that provides the main business support information, and the user who is the target of providing the main business support information. Includes the target attribute indicating the attribute of the company and the information registration date and time when the relevant business support information was registered.

Specific examples of the main business support information in the main business support information table 214 include "How to read financial statements that cannot be heard now", "Possibility of work rules", "Business etiquette training", and "Methods for improving efficiency through IT". There are "marketing training", "idea of dealing with antisocial forces", etc. In FIG. 5, only the name of the main business support information is displayed, but the data file body of the main business support information is also stored in the item of the main business support information. In this table, only the location information (link) of the data file can be retained, and the data file itself can be retained in another storage location. The format of the data file of the main business support information can be viewed by an application installed on the user terminal 10, such as a text file including an HTML file, an image file, a video file, or a presentation file. Any format may be used as long as it is a format. These main business support information includes those that could be referred only to the system inside the bank in the past, but in this system, the main business support is provided from the content management unit 301 of the bank server 30, which will be described later. By registering in the information table 214, the user of the bank's business partner can refer to it through the user interface of this application. As a specific example of the providing department, the loan department is for "how to read the financial statements that cannot be heard now", and the general affairs department (personnel department) is for "importance of work rules". In addition, as a specific example of the target attribute, as in the case of the main business support service table 212, in the case of "business etiquette training", information indicating that all users are the target is stored, while "Financial statements that cannot be heard now". As for "How to read the document", information to the effect that only the user who is the owner of the company whose size of the company corresponds to A or B in the company attribute of the user information table 211 is stored is stored.

The above-mentioned information indicating the main business support service and the main business support information are examples of the main business support contents. Moreover, the specific examples of the data in each of the above-mentioned tables are only examples, and it is possible to store a wider variety of data in these tables. Further, the data structure of each table described above is only an example, and the data of each table may be further distributed and stored in another table, or conversely, may be further integrated and stored. Further, the data of each table may be distributed and stored in a plurality of storage means.

The communication unit 221 is a communication module that functions as an interface for enabling communication between the data server 20 and the network 40.

The bank server 30 is an information processing device operated by the bank that provides the system and functions as a management device of the system. The bank server 30 includes a content management unit 301 whose function is realized by executing an information processing program on the bank server 30. Further, the bank server 30 includes a communication unit 321.

The content management unit 301 updates the information in each table of the data server 20 based on the update information 311 by an operation by an operator such as a system administrator inside the bank. Specifically, the user information table 211 is updated when the user information is changed. In addition, when there is a change in the main business support service, the main business support service table 212 is updated. Further, when there is a change in the main business support information, the information in the main business support information table 214 is updated.

The communication unit 321 is a communication module that functions as an interface for enabling communication between the bank server 30 and the network 40.

In the data server 20, by taking measures against DDoS (Distributed Denial of Service) and setting WAF (Web Application Firewall), unauthorized access from the outside via the network 40 can be prevented and information on the storage means can be stored. While maintaining it properly, it realizes stable operation of this system.

[2 Explanation of the process executed by the program]
Next, the processing performed by executing the information processing program according to the present embodiment on the user terminal 10 and the bank server 30, respectively, will be described.

[2.1 Processing executed on the user terminal]
For details of the processing executed by the user identification unit 101 and the content providing unit 102 of the user terminal 10, refer to the flowcharts shown in FIGS. 6 to 10, the screen transition diagram shown in FIG. 11, and the screen examples shown in FIGS. 12 to 18. I will explain while doing. The screen examples in the following description are all examples of the user interface displayed in this application.

FIG. 6 shows an example of a login process (user identification process) executed by the user identification unit 101.
In step 001 (referred to as S001 in the figure; the same applies hereinafter), the user identification unit 101 causes the login screen 500 illustrated in FIG. 12 to be displayed on a screen (touch panel display) which is an output means of the user terminal 10.

In step 002, the user identification unit 101 determines whether or not the login button 501 of the login screen 500 is pressed (tapped), and if it is pressed, proceeds to step 003 (Yes), and if not, waits as it is (No). ). All types of forms on the screen described in the present specification and the drawings (for example, buttons, text boxes, pull-downs, etc.) are merely examples and are limited to the types described in the present specification and the drawings. It's not something.

In step 003, the user identification unit 101 acquires the login ID and password entered by the user in the input fields of the login ID 502 and the password 503 of the login screen 500.
In step 004, the user identification unit 101 accesses the user information table 211 of the data server 20, and obtains the login ID and password acquired in step 003 and the user ID and password of the data stored in the user information table 211, respectively. Match.

In step 005, the user identification unit 101 determines whether or not data whose user ID and password match the login ID and password acquired in step 3 (hereinafter referred to as target user information) exists in the user information table 211. .. If the target user information does not exist, the process proceeds to step 006 to display an error message on the screen (No), and if it exists, the process proceeds to step 007 (Yes).

In step 007, the user identification unit 101 determines whether or not the user attribute of the target user information in the user information table 211 is the manager of the company. In other words, the user identification unit 101 identifies whether or not the user is the owner of the company. If the owner of the company, the process proceeds to step 008 (Yes), and if not, the process proceeds to step 009 (No).

In step 008, the user identification unit 101 executes the home screen display process for the manager. The details of the home screen display process for the manager will be described later.
In step 009, the user identification unit 101 displays a home screen for employees or a home screen for general members. In this specification, the process of displaying the screen for employees or general members and the contents of the screen will be omitted.

FIG. 7 shows an example of a home screen display process for business owners executed by the content providing unit 102.
In step 101, the content providing unit 102 sets the link 511 to the main business support service list screen 520 on the home screen 510 for business owners, as illustrated in the home screen 510 for business owners in FIG.

In step 102, the content providing unit 102 accesses the user information table 211 and acquires the company attribute information of the target user information described above.
In step 103, the content providing unit 102 accesses the main business support information table 214, and collates the company attribute of the target user information acquired in step 102 with the target attribute of the main business support information table 214.

In step 104, the content providing unit 102 is the data in which at least one of the data included in the corporate attribute of the target user information is included in the target attribute among the data in the main business support information table 214, and the information Acquire the main business support information (name) of one or more data whose registration date and time is later than the predetermined time. In other words, the content providing unit 102 selects new data from the main business support information table 214, in which the attributes of the company managed by the logged-in user match the provision target of the main business support information. Then, obtain the main business support information of the relevant data.

In step 105, the content providing unit 102 sets the acquired list of the main business support information on the home screen 510 for the manager as the new information 512 of the main business support information on the home screen 510 for the manager. At this time, for example, when the main business support information is a moving image file, the entire moving image or the preview may be set so as to be directly viewed on the home screen 510 for the manager.
In step 106, the content providing unit 102 causes the home screen 510 for the manager to be displayed on the screen of the user terminal 10.

In addition, on the home screen 510 for the manager, it is possible to display not only the link 511 to the main business support service list screen 520 illustrated in the above explanation and the new information 512 of the main business support information, but also various information. be.

Further, as illustrated in FIG. 13, the bottom navigation 1000 can be displayed on the home screen 510 for business owners. The bottom navigation 1000 includes links for transitioning to each screen of the application. The bottom navigation 1000 includes not only the home screen 510 for the manager, but also the main business support service list screen 520, the main business support service detail screen 530, the main business support service reserved screen 540, the main business support information list screen 550, and the main business, which will be described later. It is also displayed on the support information detail screen 560, but the illustration and description are omitted thereafter.

Further, as illustrated in the bottom navigation 1000 of FIG. 13, this application displays a screen for business matching and a human resource introduction in addition to the main business support service list screen 520 and the main business support information list screen 550, which will be described later. It is also possible. Details and screens of this information will be omitted in this specification, but such information on business matching and personnel introduction is also the main business support information for supporting the business performed in the management activities of the company. It is a form of.

8 and 9 show an example of the main business support service reservation process executed by the content providing unit 102. This process is executed when the link 511 to the main business support service list is pressed on the home screen 510 for managers.

In step 201, the content providing unit 102 accesses the user information table 211 and acquires the information on the jurisdiction business office and the company attribute of the target user information described above.
In step 202, the content providing unit 102 accesses the main business support service table 212, and collates the company attribute of the target user information acquired in step 201 with the target attribute of each data of the main business support service table 212.

In step 203, the content providing unit 102 supports the main business of one or a plurality of data in which at least one of the information included in the corporate attribute of the target user information is included in the target attribute among the data in the main business support service table 212. Acquire the type, main business support service, and the number of available reservations for the business office under the jurisdiction. In other words, the content providing unit 102 selects data from the main business support service table 212 in which the attributes of the company managed by the logged-in user match the provision target of the main business support service, and the data is of the data. Acquire the main business support service, the main business support type of the main business support service, and the remaining number of reservations for the main business support service.

In step 204, the content providing unit 102 groups the acquired main business support services by the main business support type, as illustrated in the main business support service list screen 520 of FIG. 14, together with the remaining number of reservations available at the competent sales office. Set in the main business support service list. Specifically, on the main business support service list screen 520, the main business support type 522 is displayed as the main business support service list 521, and the remaining number of reservations of the main business support service 523 and the main business support service 523 can be reserved under the group. Set to display. For the main business support service with 0 remaining reservations, it is displayed that there is no vacancy and reservations cannot be made.

In step 205, the content providing unit 102 causes the main business support service list screen 520 to be displayed on the screen of the user terminal 10.
In step 206, the content providing unit 102 determines whether or not any of the main business support services 523 on the main business support service list screen 520 is designated by an operation such as tapping. If specified, the process proceeds to step 207 (Yes), and if not, the process proceeds as it is (No).

In step 207, the content providing unit 102 sets the detailed content 531 of the designated main business support service and the reservation button 532 on the main business support service detail screen 530, as illustrated in the main business support service detail screen 530 of FIG. , Displayed on the screen of the user terminal 10.
In step 208, the content providing unit 102 determines whether or not the reservation button 532 of the main business support service detail screen 530 is pressed, and if it is pressed, proceeds to step 209 (Yes), and if not, waits as it is (No). ).

In step 209, the content providing unit 102 registers in the reserved table 213 the data in which the business office having jurisdiction over the target user information, the designated main business support service, the user ID, and the current time are set as the reservation registration date and time.
In step 210, the content providing unit 102 subtracts 1 from the reservable remaining number of the business office having jurisdiction over the target user information in the data corresponding to the reserved main business support service in the data of the main business support service table 212. The main business support service table 212 is updated.

In step 211, the content providing unit 102 sets the reserved main business support service 542 on the main business support service reserved screen 540 as the reserved information 541, as illustrated in the main business support service reserved screen 540 of FIG. .. A reservation cancellation button 543 that enables cancellation of the reservation is also set on the main business support service reservation screen 540.
In step 212, the content providing unit 102 causes the main business support service reserved screen 540 to be displayed on the screen of the user terminal 10.

The main business support service list screen 520 illustrated in FIG. 14 and the main business support service reserved screen 540 illustrated in FIG. 16 can be obtained by tapping the link shown in the main business support service list 521 and the link shown in the reserved information 541, respectively. , It is assumed that screen transitions can be made to each other.

FIG. 10 shows an example of the main business support information providing process executed by the content providing unit 102.
In step 301, the content providing unit 102 accesses the user information table 211 and acquires the company attribute information of the target user information.
In step 302, the content providing unit 102 accesses the main business support information table 214, and collates the company attribute of the target user information acquired in step 301 with the target attribute of each data of the main business support information table 214.

In step 303, the content providing unit 102 supports the main business of one or a plurality of data in which at least one of the information included in the corporate attribute of the target user information is included in the target attribute among the data in the main business support information table 214. Get information (name). In other words, the content providing unit 102 selects data from the main business support information table 214 in which the attributes of the company managed by the logged-in user match the provision target of the main business support information, and the data is of the data. Acquire main business support information.

In step 304, the content providing unit 102 uses the acquired main business support information (name) as the main business support information list 551 as the main business support information list screen 550, as illustrated in the main business support information list screen 550 of FIG. Set to. At this time, similar to the new information 512 of the main business support information on the home screen 510 for the manager described above, for example, when the data file of the main business support information is a video file, the entire video or the preview is the main business support information list screen 550. It may be set so that it can be seen directly in.
In step 305, the content providing unit 102 causes the main business support information list screen 550 to be displayed on the screen of the user terminal 10.

In step 306, the content providing unit 102 determines whether or not any of the main business support information is designated by an operation such as tapping on the main business support information list screen 550. If specified, the process proceeds to step 307 (Yes), and if not, the process proceeds as it is (No).
In step 307, the content providing unit 102 reads and acquires the data file of the designated main business support information from the main business support information table 214.

In step 308, the content providing unit 102 sets the content of the designated main business support information data file as the detailed content 561 on the main business support information detail screen 560, as illustrated in the main business support information detail screen 560 of FIG. And display it on the screen of the user terminal 10. At this time, the contents of the data file of the main business support information may be directly displayed. For example, in the case of a data file that needs to be opened by another application, the data file may be opened by another application. A button or the like may be displayed.

Also in the display of the main business support information list screen 550 illustrated in FIG. 17, each main business support information is grouped and displayed for each main business support type as in the main business support service list screen 520 illustrated in FIG. You may do it. Such a display can be realized in the main business support information table 214 as well as in the main business support service table 212 by setting the main business support type to which each main business support information belongs.

Further, in the display processing of the home screen 510 for managers described above, even when the main business support information displayed on the home screen 510 for managers is specified by an operation such as tapping, the step of the main business support information display processing is also performed. The same process as for 307 and 308 is performed.

[2.2 Processing executed on the bank server]
Next, the process executed by the content management unit 301 of the bank server 30 will be described.

FIG. 19 is a flowchart showing an example of the content management process executed by the content management unit 301. The content management process is executed triggered by an operation by an operator such as a system administrator when an update occurs for the data of each table stored in the storage means of the data server 20. It should be noted that the update to the data here may include all of the registration, change and deletion of the data.

In step 401, the content management unit 301 acquires the update information 311 indicating what kind of update is performed to the data of the storage means of the data server 20. The update information 311 includes information indicating whether the table to be updated is the user information table 211, the main business support service table 212, or the main business support information table 214, and the update content (for example, a part of existing data). When changing, it is the information that can identify the target data, the item to be changed, and the data content after the change, and when registering new data, it is the content of the entire data, and the data is deleted. If so, it shall include information that can identify the data to be deleted). The update information 311 may be, for example, information read and acquired from a storage means (not shown) provided in the bank server 30, or may be acquired and input by an operator such as a system administrator of the bank server 30 on a paper medium or the like. It may be information.

In step 402, the content management unit 301 is selected from the user information table 211, the main business support service table 212, or the main business support information table 214 stored in the storage means of the data server 20 based on the update information 311. Access the table to be updated and update the data.

[Effects of the three embodiments, examples of modifications, etc.]
According to the present embodiment, on the user terminal 10 used by the manager of the business partner of the bank, the business performed in the management activity of the company, that is, the main business support content for supporting the main business is displayed on the user interface. Therefore, the manager of the company, which is a user, can obtain not only financial services but also information having added value useful for conducting the main business in the company from the bank through this application.

In addition, the main business support content includes information indicating the main business support service provided by the bank, and the manager of the company as a user can easily make a reservation for the main business support service via this system. Therefore, the manager of the company, which is a user, can utilize the information and services obtained through this application in his / her own business management, and as a result, realize the growth strategy of the company and also. It is possible to improve management power.

In particular, information that contributes to the main business support of such banks can be easily obtained from familiar information processing terminals such as smartphones, which is of course convenient for business owners who are users. In addition to being able to feel closer to the bank, it is possible to obtain a sense of security that the management itself is supported as well as the financial aspects such as loans. And, as mentioned above, as an example, by providing such added value to local companies, especially in rural areas, it is possible to support the companies and their employees, etc., and realize local reconstruction and regional revitalization. can.

In addition, in this application, when the information indicating the main business support service or the main business support information is displayed, the corporate attribute of the company managed by the user is set in association with the information indicating the main business support service or the main business support information. It is collated with the target attribute indicating the provided target, and only those whose corporate attributes match the provision target of the main business support service and the main business support information are selected and displayed. As a result, information and services suitable for the company managed by each user can be accurately provided. Here, as the corporate attributes, various attributes can be set, not limited to the type of industry, scale, financial status, and establishment time exemplified in the above description. The more detailed the corporate attributes of the company managed by the user and the target attributes in the information indicating the main business support service and the main business support information are set, the more detailed the information indicating the main business support service and the main business support information can be obtained. It is possible to sort out and more accurately provide the information and services necessary for the company managed by the user. It should be noted that such a data sorting process is not essential in the present embodiment, and it is possible to acquire and display all the data stored in each table without sorting.

In selecting the above-mentioned information indicating the main business support service and the main business support information, for example, these selections should be made in consideration of the past usage status of the main business support service and the browsing status of the main business support information by the user. You may. In addition, instead of directly setting the target attribute indicating the information indicating the main business support service or the target for providing the main business support information, the attribute of the content itself of these information (for example, the content related to the employment rules or related to IT). (Whether it is the content, etc.) is set, and rules indicating what kind of attributes information and services should be provided to companies with what kind of attributes are set separately, or determined by algorithms, etc. By doing so, information indicating the main business support service or main business support information may be selected.

Further, in this system, the data in each table of the data server 20 is updated from the content management unit 301 of the bank server 30 that functions as a management device, so that the data can be viewed only inside the bank in the past. Information and the like can also be easily browsed as main business support information on the user terminal 10 via the user interface of this application. At this time, as in the present embodiment, the management possessed by the bank is not normally disclosed to the public by first authenticating the user and identifying that the user is the owner of the business partner's company. It is possible to provide information, etc., including the know-how of the above, to the managers of the business partners, and to provide more effective support to the companies.

In the present embodiment, the functions of the user identification unit 101 and the content provision unit 102 are realized by installing and executing an application which is a so-called native application on the user terminal 10. However, the present invention is not limited to such an implementation method, and for example, these functions can be realized by a Web application running on a Web browser.

Further, in the present embodiment, the data server 20 and the bank server 30 provided with the content management unit 301 for updating the data are separate devices, but for example, the data server 20 may directly update the data. Of course it is possible.

[4 Hardware configuration of information processing device]
FIG. 20 shows an example of the hardware configuration of the information processing apparatus of the user terminal 10, the data server 20, and the bank server 30, which are the components of the information processing system in the present embodiment. The information processing device includes a processor 910, a memory 920, a storage 930, a portable storage medium drive device 940, an input / output device 950, and a communication interface 960.

The processor 910 includes a control unit, an arithmetic unit, an instruction decoder, and the like, and the execution unit uses the arithmetic unit to perform arithmetic and logic according to the instruction of the program decoded by the instruction decoder and according to the control signal output from the control unit. Perform the operation. The processor 910 includes a control register that stores various information used for control, a cache that can temporarily store the contents of the memory 920 that has already been accessed, and the like. The processor 910 may be configured to have a plurality of CPU (Central Processing Unit) cores.

The memory 920 is, for example, a storage device such as a RAM (Random Access Memory), and is a main memory in which a program executed by the processor 910 is loaded and data used for processing of the processor 910 is stored. Further, the storage 930 is a storage device such as an HDD (Hard Disk Drive) or a flash memory, and stores programs and various data. The portable storage medium driving device 940 is a device that reads out data and programs stored in the portable storage medium 970. The portable storage medium 970 is, for example, a magnetic disk, an optical disk, a magneto-optical disk, a flash memory, or the like. The processor 910 executes a program stored in the storage 930 or the portable storage medium 970 in cooperation with the memory 920 and the storage 930. The program executed by the processor 910 and the data to be accessed may be stored in another device capable of communicating with the information processing device.

The input / output device 950 is, for example, an input means and an output means such as a touch panel, a keyboard, a display, etc., and while receiving an operation command by a user operation or the like, outputs a processing result by the information processing device. The communication interface 960 is, for example, a communication module such as the communication unit 122 of the user terminal 10 described above, the communication unit 221 of the data server 20, and the communication unit 321 of the bank server 30, and enables data communication with the outside. Each component of the information processing apparatus described above is connected by a bus 980.

[others]
The functional configuration and physical configuration of the information processing apparatus described in the present specification are not limited to the above-described aspects, and for example, each function and physical resource may be integrated and implemented, or conversely, may be further dispersed. It can also be implemented.

10 ... User terminal, 101 ... User identification unit, 102 ... Content provision unit, 20 ... Data server, 211 ... User information table, 212 ... Main business support service table, 213 ... Reserved table, 214 ... Main business support information table, 30 ... Bank server, 301 ... Content management department

Claims (9)

An information processing device used by a user of a bank's business partner.
Based on the identification information of the user input by the user, the target user information including the information related to the user is acquired from the preset user information, and the user attribute included in the target user information is acquired. A user identification unit that identifies whether or not the user is the owner of a company based on the information.
When the user is a manager, it is provided with a content providing unit that acquires one or more main business support contents for supporting the business performed in the business activities of the company and displays the main business support contents on the user interface. Information processing equipment. The main business support content is a service for supporting the business performed in the business activities of the company, and includes information indicating one or more main business support services provided by the bank.
The content providing unit has information indicating the main business support service and the number of reservations of each of the main business support services at the jurisdiction business office based on the information including the target user information indicating the business office under the jurisdiction of the bank. Is acquired and displayed on the user interface, and when any of the main business support services is specified by the user and a reservation operation is performed, the reservation content is registered and the number of reservations that can be made is updated. 1. The information processing apparatus according to 1. The information processing apparatus according to claim 1 or 2, wherein the main business support content includes one or a plurality of data files including information for supporting a business performed in a business activity of a company. The main business support content includes at least one of business support related to business management of a company, business support related to corporate finance, business support related to corporate growth, and business support related to welfare for employees of a company. The information processing apparatus according to any one of 1 to 3. The target user information includes company attribute information indicating the attributes of the company managed by the user.
The content providing unit collates the company attribute information with the information indicating the provision target of the main business support content set in association with the main business support content, and the attribute of the company indicated by the company attribute information. However, the information processing apparatus according to any one of claims 1 to 4, wherein the information processing apparatus according to any one of claims 1 to 4 selects and displays the main business support content suitable for the provision target of the main business support content. The corporate attribute information includes information indicating at least one of industry, scale, financial status and establishment time.
According to claim 5, the content providing unit selects and displays the main business support content whose industry, scale, financial status, and at least one of the establishment times indicated by the company information match the provision target of the main business support content. The information processing device described. The information processing device according to any one of claims 1 to 6, wherein the main business support content is set in a storage means via a management device of the bank. The information processing device used by the user of the bank's business partner is
Based on the identification information of the user input by the user, the target user information including the information related to the user is acquired from the preset user information, and the user attribute included in the target user information is acquired. Based on the information, identify whether the user is the owner of the company and
When the user is a manager, a process including a procedure of acquiring one or more main business support contents for supporting the business performed in the business activities of the company and displaying the main business support contents on the user interface is performed. Information processing method to be executed. For information processing equipment used by users of bank business partners,
Based on the identification information of the user input by the user, the target user information including the information related to the user is acquired from the preset user information, and the user attribute included in the target user information is acquired. Based on the information, identify whether the user is the owner of the company and
When the user is a manager, a process including a procedure of acquiring one or more main business support contents for supporting the business performed in the business activities of the company and displaying the main business support contents on the user interface is performed. Information processing program to be executed.

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