JP2022055117A - Information processing device, information processing program, and screen control method - Google Patents

Abstract

To provide an information processing device, an information processing program, and a screen control method that allow correctness of the content of information on a predetermined procedure obtained from an external terminal to be confirmed.SOLUTION: An information processing device includes: an information acquisition unit that obtains information on a predetermined procedure from an external terminal; a display unit that displays the information on the predetermined procedure; an operation unit that receives information on operation by an operator; a processing unit that performs predetermined processing based on the information on the predetermined procedure; and a display control unit that controls the display unit. The display control unit displays, on the display unit, the information on the predetermined procedure and an operation object 602 that requests the operator to perform correctness confirmation for the information on the predetermined procedure.SELECTED DRAWING: Figure 7

Description

The present invention relates to an information processing apparatus, an information processing program, and a screen control method.

In recent years, there are functions and services that allow information processing devices and mobile terminals to cooperate with each other for processing. For example, a user (customer) inputs transaction details into a smartphone as a mobile terminal in advance, and the information input in advance into the smartphone is passed to an ATM (Auto Teller Machine) as an information processing device. Then, on the ATM, there is a case where the user makes a transaction with the transaction content (see Patent Document 1).

Japanese Unexamined Patent Publication No. 2002-109611

By the way, when the information processing device processes the input contents from the mobile terminal, there is no procedure for accepting the input on the information processing device as compared with the case where the input is received and processed on the information processing device. Then, simplified processing may be performed.

On the other hand, there are cases where the input contents (information) passed from the mobile terminal to the information processing device do not always meet the customer's purpose. In that case, it is necessary to correct the acquired input contents on the information processing apparatus.

However, since the user has completed the pre-input on the mobile terminal, even if the confirmation screen of the input content is displayed in the simplified transaction procedure, the user tends to disregard the confirmation screen and the input content. It is possible that the transaction will be carried out as it is without being corrected.

Therefore, there is a demand for an information processing device, an information processing program, and a screen control method that can confirm the correctness of the content of information related to a predetermined procedure acquired from an external terminal.

In order to solve such a problem, the information processing apparatus according to the first aspect of the present invention has an information acquisition unit that acquires information related to a predetermined procedure from an external terminal, a display unit that displays information related to the predetermined procedure, and an operator. It is provided with an operation unit that receives operation information by, a processing unit that performs a predetermined process based on information related to a predetermined procedure, and a display control unit that controls the display unit. It is characterized in that an operation object that requests the operator to confirm the correctness of information of a predetermined procedure is displayed on the display unit.

The second information processing program according to the present invention accepts an information acquisition unit for acquiring information on a predetermined procedure from an external terminal, a display unit for displaying information on the predetermined procedure, and operation information by an operator on the computer. It functions as an operation unit, a processing unit that performs a predetermined process based on information related to a predetermined procedure, and a display control unit that controls the display unit, and the display control unit performs information on the predetermined procedure and the predetermined procedure. It is characterized in that an operation object that requests the operator to confirm the correctness of information is displayed on the display unit.

In the third screen control method according to the present invention, the information acquisition unit acquires information on a predetermined procedure from an external terminal, and the display control unit obtains information on the predetermined procedure acquired by the information acquisition unit and a predetermined procedure. It is characterized in that an operation object that requests the operator to confirm the correctness of procedure information is displayed on the display unit.

According to the present invention, it is possible to confirm the correctness of the content of the information regarding the predetermined procedure acquired from the external terminal.

It is a flowchart which shows the operation of the process in the transaction apparatus which concerns on embodiment (the 1). It is a flowchart which shows the operation of the process in the transaction apparatus which concerns on embodiment (the 2). It is an overall configuration diagram which shows the overall configuration of the system which concerns on embodiment. It is a block diagram which shows the internal structure of the transaction apparatus which concerns on embodiment. It is an internal block diagram which shows the internal structure of the mobile terminal which concerns on embodiment. It is a block diagram which shows the structure of the display screen on the mobile terminal which concerns on embodiment. It is a block diagram which shows the structure of the transaction content confirmation screen which concerns on embodiment. It is a block diagram which shows the structure of the correction screen which concerns on embodiment.

(A) Embodiment In the following, an embodiment of the information processing apparatus, the information processing program, and the image control method according to the present invention will be described in detail with reference to the drawings.

(A-1) General Remarks This embodiment describes an example of the present invention. A detailed description of this embodiment will be described later, but in this embodiment, for example, a case where the information processing device is a transaction device such as an ATM and the mobile terminal (external terminal) is a terminal such as a smartphone or a tablet terminal is exemplified. do.

For example, a customer who wishes to make a transaction using a transaction device inputs the transaction content in advance in a mobile terminal. The mobile terminal and the transaction device have a function of exchanging information with each other.

By the operation of the customer who goes to the transaction device, the mobile terminal gives the pre-input transaction content information to the transaction device, while the transaction device reads the transaction content information and processes the transaction using this transaction content information. Will be done.

Generally, the transaction device sequentially displays a transaction screen according to the transaction procedure desired by the customer on the operation display unit, requests the customer to input necessary information, and obtains information on the necessary transaction content. ing.

On the other hand, the transaction device that can cooperate with the mobile terminal can acquire the pre-input transaction content from the mobile terminal. Therefore, instead of sequentially displaying the transaction screens according to the transaction procedure as in the above example, in order to let the customer confirm the read transaction contents, a reconfirmation screen including the transaction contents from the mobile terminal is displayed. ..

Here, the transaction content acquired by the transaction device from the mobile terminal may not always meet the customer's purpose.

For example, there is a case where the content input by the customer to the mobile terminal is incorrect. More specifically, for example, the customer himself wants to withdraw "10,000 yen", but it is conceivable that he mistakenly inputs "100,000 yen" in the mobile terminal.

In a general transaction operation with a trading device, the customer also inputs while being careful not to make an erroneous input, and the customer tends to pay attention even on the confirmation screen of the input content. However, with a transaction device that can be linked with a mobile terminal, even if a confirmation screen is displayed, a simple transaction procedure proceeds, so the customer overlooks the transaction and the transaction is not intended by the customer.

Further, for example, depending on the operating state of the transaction device, it may not be possible to accept the transaction content. For example, if a customer wants to withdraw 1 million, but the withdrawal amount (number of sheets) is limited due to the limitation of the usage time zone of the trading device or the bill loading state, etc., the transaction may not be possible. Conceivable. In this case as well, it is difficult to alert the customer because the simple transaction procedure is performed.

Therefore, in this embodiment, in an information processing device (for example, a transaction device) that can cooperate with a mobile terminal, it is possible to request a customer to confirm the correctness of acquired information (for example, information on transaction details).

(A-2) Configuration of Embodiment (A-2-1) Overall Configuration Figure 3 is an overall configuration diagram showing the overall configuration of the system according to the embodiment. In FIG. 3, the system 100 includes a trading device 10 and a mobile terminal 30.

The transaction device 10 is an example of an information processing device. For example, the transaction device 10 is installed in a financial institution store, a convenience store, a retail store, a facility such as a train station or an airport, and the like.

The trading device 10 can exchange information with and from the mobile terminal 30. The transaction device 10 acquires transaction content information from the mobile terminal 30, and uses the transaction content information to perform a transaction by communicating with a host server 20 (see FIG. 4).

On the other hand, the transaction device 10 sequentially displays the transaction screens according to the transaction procedure on the operation display unit 17 like the existing ATM and the like, and performs the transaction processing with the transaction contents input by the customer. As will be described later, when there is an error in the transaction content acquired from the mobile terminal 30, the transaction device 10 corrects the error by the customer's operation on the correction screen displayed on the transaction device 10.

The transaction device 10 may be a dedicated information processing device for conducting a transaction based on the information of the transaction content acquired from the mobile terminal 30. In any case, the transaction device 10 as an information processing device acquires transaction content information from the mobile terminal 30 and conducts a transaction.

As shown in FIG. 3, the external configuration of the transaction device 10 includes a housing 11, a passbook entry / exit 12, a card entry / exit 13, a statement slip discharge port 14, a bill entry / exit 15, a coin entry / exit 16, and an operation display unit 17. It has a reading unit 18.

The passbook entrance / exit 12 is a portion for accepting the insertion of the passbook and returning (discharging) the passbook. The card entrance / exit 13 is a portion for accepting and returning (discharging) a card such as a cash card or a credit card used for transactions. The statement slip discharge port 14 is a portion for discharging the statement slip with information about the transaction printed on the paper.

The bill entry / exit 15 is a portion for accepting and discharging bills related to transactions. The coin inlet / outlet 16 is a portion for accepting and ejecting coins related to a transaction.

As the operation display unit 17, for example, a display having a touch panel function can be used. The operation display unit 17 displays, for example, a transaction selection menu screen (hereinafter, also referred to as a “customer waiting screen”), a screen for proceeding with the selected transaction, and the like, and accepts input operations by the customer. Here, the case where the operation display unit 17 is a touch panel type display is illustrated, but the present invention is not limited to this, and for example, a physical button or a separately provided display (auxiliary display unit, etc.) may be provided. good.

The reading unit 18 reads information from the mobile terminal 30. The reading unit 18 can apply, for example, short-range wireless communication standard technology such as NFC (Near Field Communication), Bluetooth (registered trademark), and ZigBee.

The transaction device 10 may read code information such as a QR code (registered trademark) displayed on the screen of the mobile terminal 30 and acquire the transaction content information obtained by decoding the code information from the mobile terminal 30. good. In that case, the reading unit 18 can be regarded as having an imaging function. On the other hand, the mobile terminal 30 is provided with a function of encoding the input transaction content information.

(A-2-2) Internal Configuration of the Trading Device FIG. 4 is a configuration diagram showing the internal configuration of the trading device 10 according to the first embodiment. In FIG. 4, the transaction device 10 has a control unit 1, a passbook processing unit 2, a card processing unit 3, a statement slip processing unit 4, a bill deposit / withdrawal unit 5, a coin deposit / withdrawal unit 6, a storage unit 7, and a communication unit 8. ..

The configuration of the trading device 10 is not limited to the configuration illustrated in FIG. For example, in order to detect the presence of a customer, the transaction device 10 may include, for example, a motion sensor or a sensor that detects contact with the customer's hand on the operation display unit 17. Further, for example, the trading device 10 is provided with an imaging unit (for example, a camera or the like) for imaging fingerprints, irises, faces, etc. for biometric authentication such as fingerprints, irises, and face authentication, and can perform biometric authentication processing. May be good. Further, the transaction device 10 may include, for example, an optical character recognition (OCR) means for reading an image of one side of a document and performing a transaction process.

(Control unit, storage unit)
The control unit 1 is a processing unit or device that controls various functions of the trading device 10. The control unit 1 has, for example, a CPU, ROM, RAM, EEPROM, an input / output interface, etc., and the control unit 1 executes a processing program (for example, an information processing program, a transaction program, etc.) in the transaction device 10. Various functions are realized.

The control unit 1 has a transaction processing unit 101 that performs transaction processing, and a display control unit 102 that controls a display screen displayed on the operation display unit 17.

The transaction processing unit 101 performs predetermined withdrawal transactions of cash (banknotes, coins), cash deposit transactions to the customer's account, transfer transactions such as account transfer and cash transfer from the customer's account to the designated account, balance inquiry, and the like. Perform transaction processing.

Further, the transaction processing unit 101 reads the transaction content information from the mobile terminal 30 through the reading unit 18, and performs transaction processing based on the transaction content information. When the transaction content information from the mobile terminal 30 contains an error, the information for correcting the error is acquired through the display screen (for example, the correction screen) of the operation display unit 17, and the transaction is processed with the corrected transaction content. To do. Here, the type of transaction linked with the mobile terminal 30 is not particularly limited, but is particularly effective when conducting a transaction using cash, such as cash withdrawal, cash deposit, cash transfer, and the like.

The display control unit 102 displays a display screen according to the transaction procedure on the operation display unit 17 according to the transaction type performed by the transaction processing unit 101, and sequentially according to the information input from the operation display unit 17. Display the display screen.

For example, in the transaction processing linked with the mobile terminal 30, the display control unit 102 displays the operation object 602 (see FIG. 7) for each item of the transaction content acquired from the mobile terminal 30, and the content is correct for the customer. Request correct / incorrect confirmation of existence. If all the transaction contents are correct by the operation of the customer who confirmed the correctness, the display control unit 102 determines the transaction contents acquired from the mobile terminal 30 in order to execute the transaction with the contents. On the other hand, when the transaction device 10 has an error in a part of the transaction content acquired from the mobile terminal 30, a correction screen is displayed so that the transaction content can be corrected on the display screen of the operation display unit 17. When the transaction details are corrected through the correction screen, the corrected transaction details are confirmed.

The storage unit 7 stores a processing program related to a transaction, data required for processing by the control unit 1, and information related to a transaction obtained by the processing of the control unit 1.

(Communication department)
The communication unit 8 exchanges information including a transaction telegram with the host server 20 via the network NT. The communication control (communication protocol) via the network NT is not particularly limited, and an Internet protocol (IP) or the like can be applied.

(Passbook processing department)
The passbook processing unit 2 reads the passbook information from the recording medium (for example, magnetic stripe, etc.) attached to the passbook inserted from the passbook entrance / exit 12 and gives it to the control unit 1, or records the bookkeeping information related to the transaction in the passbook. Then, it is discharged to the passbook entrance / exit 12.

(Card processing unit)
The card processing unit 3 reads card information from a recording medium (for example, a magnetic stripe, an IC card, etc.) attached to a card (for example, a cash card, a credit card, etc.) inserted from the card entrance / exit 13, and is a control unit. Give to 1 or eject the card to the card entrance / exit after the transaction is completed.

(Detailed form processing unit)
The statement slip processing unit 4 discharges the statement slip in which the transaction information is printed on a medium (for example, paper or the like) from the statement slip discharge port 14. The statement slip processing unit 4 prints information such as a transaction date, a transaction type, a transaction amount, and a balance.

(Banknote deposit / withdrawal department)
At the time of deposit processing, the bill deposit / withdrawal unit 5 performs authenticity discrimination and counting processing of bills inserted from the bill inlet / outlet 15, and transports them to a cassette of each denomination. Further, at the time of withdrawal processing, the banknotes to be withdrawn are taken out from the cassette of each denomination and discharged from the banknote inlet / outlet 15.

(Coin deposit / withdrawal department)
At the time of deposit processing, the coin deposit / withdrawal unit 6 performs authenticity discrimination and counting processing of coins inserted from the coin inlet / outlet 16, and transports the coins to a cassette of each denomination. Further, at the time of withdrawal processing, the coins to be withdrawn are taken out from the cassette of each denomination and discharged from the coin inlet / outlet 16.

(Host server, storage device)
The host server 20 is a core banking host server that connects to the network NT and performs predetermined transaction processing such as deposit processing and withdrawal processing. The host server 20 is connected to a plurality of transaction devices 10 through the network NT, and communicates with each transaction device 10. The host server 20 also manages the storage device 21.

The storage device 21 stores customer information such as customer account information and transaction history. The account information includes, for example, an account holder, a financial institution, a branch name, an account number, a deposit amount (balance information), a personal identification number, and the like.

(A-2-3) Internal Configuration of Mobile Terminal FIG. 5 is an internal configuration diagram showing an internal configuration of the mobile terminal 30 according to the embodiment. In FIG. 5, the mobile terminal 30 has a control unit 310, a storage unit 320, an input / output unit 330, a first communication unit 340, and a second communication unit 350.

The mobile terminal 30 is a terminal capable of exchanging information with and from the transaction device 10 as an information processing device. For example, the mobile terminal 30 can be a smartphone, a tablet terminal, a wearable terminal, a personal computer (particularly a mobile PC, a notebook PC, etc.), a game terminal, or the like.

In this embodiment, the case where the mobile terminal 30 is a smartphone will be described. An application (hereinafter, also referred to as a "transaction application") 321 for conducting a transaction of a financial institution is installed in the mobile terminal 30. By activating this transaction application, the customer can pre-input the transaction content information, or give the pre-input transaction content information to the transaction device 10.

For example, a touch panel display or the like can be applied to the input / output unit 330. The input / output unit 330 includes an input unit 331 that receives an input by a customer operation, and a display unit 332 such as a display.

The control unit 310 is a processing unit or device that controls the functions of the mobile terminal 30. The control unit 310 has, for example, a CPU, ROM, RAM, EEPROM, an input / output interface, and the like, and various functions are realized by the control unit 1 executing a processing program (for example, an information processing program, a transaction program, etc.). Will be done.

The storage unit 320 stores a processing program and information necessary for processing. The installed transaction application 321 is stored in the storage unit 320.

The transaction application 321 is an application for conducting a transaction of a financial institution, and holds registration information such as a financial institution name, an account number, a branch name, and an account holder's name. In addition, the transaction application 321 can pre-input and pre-record information on transaction details required for one or more transactions. When the customer uses the transaction device 10, the transaction application 321 is activated to transmit the pre-input transaction content information to the transaction device 10 through the first communication unit 340.

The first communication unit 340 exchanges information with the reading unit 18 of the trading device 10. Similar to the reading unit 18, the first communication unit 340 can apply, for example, short-range wireless communication standard technology such as NFC, Bluetooth (registered trademark), and ZigBee.

The second communication unit 350 communicates with a communication network represented by the Internet, a carrier network, or the like.

(A-3) Operation of the Embodiment FIGS. 1 and 2 are flowcharts showing the operation of processing in the transaction device according to the embodiment.

The following is an example of a case where a customer wishes to make a cash transfer transaction of 10,000 yen. For example, in the mobile terminal 30, the transaction application 321 is activated by the operation of the customer, and the information necessary for the transfer transaction desired by the customer is input as the transaction content. The transfer transaction is taken as an example, but the transaction type is not limited to this, and withdrawal transactions, deposit transactions, etc. can be applied.

Here, the customer should have set the transaction amount to "10,000 yen" in the transaction application 321 on the mobile terminal 30, but he mistakenly entered the transaction amount as "100,000 yen". It shall be.

The customer who goes to the transaction device 10 activates the transaction application 321 mounted on the mobile terminal 30. On the other hand, in the transaction device 10, the operation display unit 17 displays a selection button (for example, a selection button for smartphone transactions) for conducting a transaction linked with the mobile terminal 30, and the selection button is selected by the customer. Later, smartphone transactions may be carried out. That is, since the reading unit 18 can be activated by the transaction device 10 before the communication with the mobile terminal 30, it is possible to easily read the information.

The customer selects the pre-input transaction content on the transaction application 321 on the mobile terminal 30 and displays the display screen 700 illustrated in FIG. Then, the "transaction start" button 701 is selected, and the customer holds the mobile terminal 30 over the reading unit 18. Then, communication is started between the first communication unit 340 of the mobile terminal 30 and the reading unit 18, and the information of the transaction content input in advance is given to the reading unit 18 of the transaction device 10. At this time, a display screen such as "Reading" may be displayed on the operation display unit 17 of the transaction device 10.

In the transaction device 10, the reading unit 18 performs a transaction content information reading process from the mobile terminal 30 (S101). When the reading is successful (S102 / success), the process proceeds to S103, and the transaction based on the transaction content information from the mobile terminal 30 is performed. On the other hand, if the reading fails (S102 / failure), the process proceeds to S120, and the transaction content input process is performed according to the transaction procedure of the transaction device 10.

[Processing when reading is successful]
In S103, a password input screen is displayed on the operation display unit 17 of the transaction device 10, and the customer inputs the password (S103). Next, the transaction content confirmation screen including the transaction content information acquired from the mobile terminal 30 is displayed on the operation display unit 17 (S104).

FIG. 7 is a configuration diagram showing the configuration of the transaction content confirmation screen according to the embodiment. In FIG. 7, the transaction content information acquired from the mobile terminal 30 is displayed in the display area 601 of the transaction content confirmation screen 600. In this example, the case where the items are "transaction type", "transfer destination bank name", "branch name", "account type", "account number", and "transaction amount" will be illustrated. The items of the transaction content may be changed according to the content of the transaction type. For example, if the transfer person's name, zip code, address, telephone number, etc. are required at the time of transfer transaction, these items may be included.

Each item of the transaction content displayed in the display area 601 of the transaction content confirmation screen 600 is provided with an operation object 602 that requests the customer to confirm whether the content is correct or not.

Here, the operation object 602 indicates that the correctness confirmation has been performed by the operation of the customer. For example, the operation object 602 can use a check button, a radio button, a button for selecting either "○" when it is correct, or "x" when it is incorrect.

In this embodiment, the case where the operation object 602 is the check button illustrated in FIG. 7 is illustrated. The check button as the operation object 602 may be set so that the check disappears when the check button is pressed twice, so that the check of the already selected operation object 602 can be removed.

The check button of each item as the operation object 602 is displayed in the vicinity of the corresponding item. FIG. 7 illustrates a case where the operation object (check button) 602 is arranged on the right side of each item of the transaction content, but the present invention is not limited to this. For example, it may be arranged on the upper side, the lower side, and the left side of each item. Further, the operation object 602 may be a button in which the display itself of each item of the transaction content is a selection button, and the color is highlighted or changed by being selected by the customer.

On the transaction content confirmation screen 600 of FIG. 7, a guide 603 is displayed to request the customer to confirm the correctness of the transaction content from the mobile terminal 30 and to operate the check button as the operation object 602.

The transaction content confirmation screen 600 displayed on the operation display unit 17 accepts a check by the customer's operation (S105), and requests the customer whether or not there is a correction in the transaction content. As illustrated in FIG. 7, an operation object 602 (check button) is provided near each item of the transaction content so that the customer can select (check) the check button while checking the content of each item. Therefore, it is possible to make the customer aware of the correctness confirmation of the transaction contents.

If, among the transaction information, there is other transaction information input through the operation display unit 17 of the transaction device 10 in addition to the transaction information transferred from the mobile terminal 30 to the transaction device 10, the transaction content confirmation screen 600 Then, the operation object 602 may be displayed in the vicinity of only the transaction information transferred from the mobile terminal 30 to the transaction device 10.

In other words, when the transaction device 10 acquires a part of the transaction information from the mobile terminal 30 and the remaining transaction information through the operation display unit 17, the transaction information of both parties is displayed on the transaction content confirmation screen 600 and carried. The operation object 602 may be displayed in the vicinity of the transaction information acquired from the terminal 30, and the operation object 602 may not be displayed for the transaction information acquired through the operation display unit 17.

Then, when there is an error in the transaction content and an operation indicating that there is a correction is performed by the customer (S106 / Yes), the process shifts to S107. Then, the correction screen is displayed on the operation display unit 17, and the content of the erroneous item is corrected by the customer on the correction screen (S107).

On the other hand, if there is no error in the transaction content and the customer performs an operation indicating that there is no correction (S106 / none), the process shifts to S109.

Here, various operation methods can be applied as operations indicating that there is a correction. For example, on the transaction content confirmation screen 600 of FIG. 7, when the operation object (check button) 602 is selected to display a check for an erroneous item and the correction button 604 is selected, the item is selected. A correction screen for correcting the content may be displayed. In the case of this example, the content of each item can be corrected individually. That is, since the correction screen for correcting the content of the item selected by the operation object (check box) 602 can be displayed, simplified processing can be performed.

More specifically, for example, in FIG. 7, when the customer notices that the transaction amount is incorrect, the transaction amount operation object (check button) 602 is selected, and further, the correction button 604 is selected. Then, for example, the correction screen 800 illustrated in FIG. 8 is displayed on the operation display unit 17, and the input unit 803 is operated by the customer on the correction screen 800 to input the correct transaction amount. Then, when the confirmation button is selected by the customer (S108), the process shifts to S104, and the transaction content confirmation screen 600 of FIG. 7 is displayed on the operation display unit 17.

The correctness of each item of the transaction content is confirmed by the customer, and the operation object (check button) 602 is selected and checked for the item without error (no correction). Such an operation is performed for all items (all operation objects 602). That is, when the operation object (check button) 602 (all operation objects 602) of all items is not selected (checked) (S109 / NO), the transaction content confirmation screen 600 remains displayed and the transaction is executed. Can not.

On the other hand, when the operation object (check button) 602 (all operation objects 602) of all items is selected (checked) (S109 / YES), the correctness is confirmed by the customer for all the items of the transaction contents. Judge.

Then, the confirmation button 605 on the transaction content confirmation screen 600 of FIG. 7 is activated (S110). That is, before the operation objects (check buttons) 602 (all operation objects 602) of all items are selected, the confirmation button 605 is disabled and the confirmation button 605 cannot be selected. However, when the operation object (check button) 602 (all operation objects 602) of all items is selected, the confirmation button 605 is enabled so that the customer can confirm the transaction content.

When the confirmation button 605 is selected by the customer (S111), when there is a correction, the transaction content confirmation screen showing the corrected transaction content is displayed again on the operation display unit 17 (S112), and the transaction confirmation is performed. When the confirmation button is selected on the screen (S113), communication with the host server 20 is performed (S114).

Then, when the permission message is received from the host server 20, transaction processing (for example, cash transfer equivalent to the input transaction amount) is performed in the transaction device 10 (S115), and then the transaction ends.

[Processing when reading fails]
In S102, when the transaction device 10 fails to read the transaction content information from the mobile terminal 30, the processing after S120 in FIG. 2 is performed. That is, when the reading of the transaction content information fails, the display screen is switched and the existing transaction process (normal transaction process) in the transaction device 10 is performed.

For example, the operation display unit 17 displays a transaction menu screen including a transaction type selection button that can be executed by the transaction device 10 (S120), and a transaction selection button desired by the customer (for example, cash transfer transaction, etc.). Is selected (S121).

The operation display unit 17 displays a screen for requesting the customer to insert a medium such as a card or a passbook, the medium is inserted by the customer (S122), and then the customer is requested to input a personal identification number. The screen is displayed and the customer inputs the password (S123).

A screen for requesting the customer to input the financial institution name, branch name, account type, account number, etc. of the transfer destination is sequentially displayed on the operation display unit 17, and the customer selects the transfer destination account (S124). .. Further, a screen for requesting the customer to input the transaction amount is displayed on the operation display unit 17, and the transaction amount is input by the customer (S125).

The operation display unit 17 displays a transaction content confirmation screen including the transaction content input by the customer (S126). On the transaction content confirmation screen (not shown), a correction button for correcting the transaction content and a confirmation button for confirming the transaction content are displayed. When the transaction content includes the content to be corrected, the correction button is selected by the customer (S127 / Yes), the correction screen is displayed on the operation display unit, and the content erroneously entered by the customer is corrected correctly. (S128). When the customer confirms the correction content on the correction screen and the confirmation button is selected, the transaction content confirmation screen is displayed again (S129).

Then, when the confirmation button is selected on the transaction content confirmation screen (S130), the process shifts to S114 in FIG. 1 and telegram communication with the host server 20 is performed (S114).

Then, when the permission message is received from the host server 20, transaction processing (for example, cash transfer equivalent to the input transaction amount) is performed in the transaction device 10 (S115), and then the transaction ends.

(A-4) Effect of Embodiment As described above, according to this embodiment, when the transaction device makes a transaction based on the transaction content acquired from the mobile terminal, each item of the transaction content pre-input on the mobile terminal. By setting an operation object such as a check button, each item of the transaction content can be confirmed by the customer. Therefore, it is possible to draw attention to the customer. In addition, even in the simplified transaction flow, it is possible to prevent erroneous input of pre-input contents.

Further, when there is an error in the content input in advance in the mobile terminal, the correction screen is displayed on the operation display unit of the transaction device, and the content can be corrected by the customer. In other words, the trading device can trade not only with the information obtained from the mobile terminal but also with the information of the transaction content including the information input by the trading device (for example, the corrected information). Therefore, it is possible to correct the transaction contents while maintaining the simplified transaction flow.

(B) Other Embodiments Although various modified embodiments have been mentioned in the above-described embodiments, the present invention can also be applied to the following modified embodiments.

(B-1) In the above-described embodiment, the case where the transaction device performs transaction processing using the information input in advance by the mobile terminal is illustrated, but the information processing device according to the present invention is not limited to the transaction device. .. For example, in view of the convenience and convenience of mobile terminals that are widely used, it can be applied to cases where preparatory measures are taken, for example, to simplify maintenance procedures on the staff side of financial institutions and / or the maintenance staff side. Is. Even in that case, it is considered that the present invention is useful in preventing input errors from the mobile terminal for pretreatment.

(B-2) In the above-described embodiment, an example is shown in which an operation object such as a check button is installed near each item of the transaction content acquired from the mobile terminal on the transaction content confirmation screen. As a modification of this, for example, an operation object such as a check button may be displayed in the vicinity of each item of the transaction content directly input through the operation display unit of the transaction device.

For example, in the case of cash transfer, information such as the transferor's name and telephone number is also required, but it is assumed that the transaction content from the mobile terminal does not include such information. In this way, when the information on the transaction content from the mobile terminal is insufficient for the information required for the transaction, the information on the missing item can be input through the operation display unit of the transaction device. You may.

In that case, by applying the above-described embodiment, the operation object is set (displayed) for each item of the transaction content acquired from the mobile terminal and each item input in the operation display unit. May be good.

In other words, in order to confirm the correctness of both the information from the mobile terminal and the information input by the information processing device, the operation is performed near each of the information from the mobile terminal and the information input by the information processing device. You may want to display the object.

Also in this case, the transaction can be executed by operating (for example, checking) all of the respective operation objects of the information from the mobile terminal and the information of the transaction device as the information processing device. Also in this modification, the correctness of each item of the transaction content, which is the information input in advance to the mobile terminal, is surely confirmed.

(B-3) Even if all transaction information used for executing a transaction in the transaction device is pre-input to the mobile terminal and the pre-input transaction content information is transferred to the transaction device. good. In this case, all the information transferred from the mobile terminal to the transaction device is displayed on the transaction content confirmation screen of the operation display unit.

(B-4) On the transaction content confirmation screen that requests the customer to confirm the correctness of the information of each item of the transaction content acquired from the mobile terminal and the information of the item input on the operation display unit, each item from the mobile terminal is displayed. Of the information and the information of the input items, corrections may be made for each item.

For example, it is assumed that there are three items to be corrected among the information of each item and the information of the input item from the mobile terminal. In that case, instead of re-entering all the items to correct one item, the three items may be corrected independently.

On the contrary, the correction screen displaying the information of all the items among the information of each item and the information of the input items from the mobile terminal is displayed, and the information of the item to be corrected is displayed on the correction screen. It may be possible to correct it.

(B-5) On the transaction content confirmation screen 600 of FIG. 7, there may be no relation between the operation of the operation object and the operation of the confirmation button 605.

For example, in the above-described embodiment, the case where the confirmation button 605 is enabled when the operation objects (all operation objects) of all items are selected and checked is illustrated, but regardless of the operation on the operation object, , The confirmation button 605 may be valid. The operation object calls attention to the correctness confirmation of the customer. Even if the operation object is displayed, it is possible to draw the customer's attention. Therefore, even if the confirmation button 605 is enabled from the beginning on the transaction content confirmation screen 600 of FIG. 7, the same effect as that of the embodiment can be expected.

Further, for example, the confirmation button 605 is effective even when the operation object of each item of the transaction content is not operated, or even when some operation objects of the operation objects are not operated. Yes and may be selectable.

In the case of this example, if the transaction is not normally executed after the confirmation button 605 is operated and the transaction execution process is executed, that fact may be displayed on the display screen. Further, for example, a display screen to that effect may be displayed, and at the same time, it may be displayed that there is a possibility that there is an input error in each item of the transaction content. Further, the possibility of input error may be displayed for the item for which the operation object has not been operated. That is, it may be displayed that there is a possibility that the input of the item that has not been positively confirmed by the customer is incorrect.

(B-6) An operation object such as a check box may not be set for each item of the transaction content. For example, one operation object may be displayed on the transaction content confirmation screen, and the operation object may be operated and checked to confirm the correctness by the customer. Even in this case, the existence of one operation object can draw attention to the customer.

100 ... system, 10 ... transaction device, 1 ... control unit, 7 ... storage unit, 8 ... communication unit, 17 ... operation display unit, 18 ... reading unit, 20 ... host server, 21 ... storage device, 30 ... mobile terminal, 101 ... transaction processing unit, 102 ... display control unit, 321 ... transaction application, 340 ... first communication unit, 600 ... transaction content confirmation screen, 601 ... display unit, 602 ... operation object, 604 ... correction button, 605 ... confirmation button , 800 ... Correction screen, 803 ... Input section.

Claims (9)

The information acquisition department that acquires information on predetermined procedures from an external terminal,
A display unit that displays information related to the predetermined procedure, and
An operation unit that accepts operation information by the operator,
A processing unit that performs a predetermined process based on the information related to the predetermined procedure, and
A display control unit that controls the display unit is provided.
An information processing device characterized in that the display control unit displays information on the predetermined procedure and an operation object that requests an operator to confirm the correctness of the information on the predetermined procedure on the display unit. The operation object is displayed for each item corresponding to each item of the predetermined procedure.
When an operation indicating that there is an error is performed for the operation object of the item having an error, the display control unit displays a correction screen for correcting the information of the predetermined procedure on the display unit. The information processing apparatus according to claim 1. When the operation object of the item having the error is selected and the correction execution information for correcting the item is selected, the display control unit displays the correction screen for correcting the information of the selected item. The information processing apparatus according to claim 2, wherein the information processing device is displayed on a display unit. The operation object is displayed for each item corresponding to each item of the predetermined procedure.
The information processing apparatus according to claim 1, wherein when all of the operation objects for each item are operated, the processing unit performs the processing of the predetermined procedure. When all of the operation objects for each item are operated, the confirmation information for confirming the information regarding the predetermined procedure is effectively displayed on the display unit, and when the confirmation information is selected, the processing unit. The information processing apparatus according to claim 4, wherein the information processing apparatus performs the processing of the predetermined procedure. The operation unit receives the first information regarding the predetermined procedure, and receives the first information.
The display control unit displays the operation object for each item of the information regarding the predetermined procedure from the information acquisition unit and the first information from the operation unit.
The first aspect of claim 1, wherein the processing unit performs a predetermined process based on the information regarding the predetermined procedure from the information acquisition unit and the first information from the operation unit. Information processing device. The operation unit receives the first information regarding the predetermined procedure, and receives the first information.
The display control unit displays information on the predetermined procedure from the information acquisition unit and the first information from the operation unit on the display unit, and at the same time.
The operation object is displayed only in the information related to the predetermined procedure from the information acquisition unit.
The first aspect of claim 1, wherein the processing unit performs a predetermined process based on the information regarding the predetermined procedure from the information acquisition unit and the first information from the operation unit. Information processing device. Computer,
The information acquisition department that acquires information on predetermined procedures from an external terminal,
A display unit that displays information related to the predetermined procedure, and
An operation unit that accepts operation information by the operator,
A processing unit that performs a predetermined process based on the information related to the predetermined procedure, and
It functions as a display control unit that controls the display unit.
An information processing program characterized in that the display control unit displays information on the predetermined procedure and an operation object that requests an operator to confirm the correctness of the information on the predetermined procedure on the display unit. The information acquisition department acquires information on the prescribed procedure from an external terminal and
The display control unit displays on the display unit information on the predetermined procedure acquired by the information acquisition unit and an operation object that requests the operator to confirm the correctness of the information on the predetermined procedure. Screen control method.

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