JP2022041581A - Item sales data processing system - Google Patents

Abstract

To provide an item sales data processing system capable of reliably collecting coupons that need to be collected.SOLUTION: A ticket vending system 1-1 includes: registration means for registering an item (step 1-3); acquisition means for acquiring a coupon (step 1-5); determination means for determining whether or not the coupon acquired by the acquisition means needs to be collected (step 1-8); and output means for outputting a note indicating that the coupon needs to be collected if the determination means determines so (step 1-9).SELECTED DRAWING: Figure 7

Description

The present invention relates to a product sales data processing system suitable for use in restaurants and the like.

Conventionally, various coupons can be used in stores such as restaurants, but there are various types of coupons, and it may take time to use them.

Japanese Unexamined Patent Publication No. 2006-293798

An object of the present invention is to provide a product sales data processing system capable of smoothly using a coupon ticket.

The product sales data processing system according to the present invention includes a registration means for registering a product, an acquisition means for acquiring a coupon, and a determination means for determining whether or not the coupon acquired by the acquisition means needs to be collected. When the determination means determines that the coupon needs to be collected, it is characterized by having an output means for outputting that the coupon needs to be collected.

It is a schematic block diagram of the ticket vending machine system 1-1. It is a perspective view which shows an example of a ticket vending machine 20. It is a figure which shows an example of the system configuration of a ticket vending machine 20. It is a figure which shows an example of the system configuration of a kitchen terminal 60. It is a figure which shows an example of a product file. It is a figure which shows an example of a coupon file. It is operation flow diagram which shows an example of the ticket issuance processing executed by a ticket vending machine 20. It is a figure which shows an example of the product selection screen G1. It is a figure which shows an example of the coupon selection screen G2. It is a figure which shows an example of the product selection screen G3. It is a figure which shows an example of the screen G4 for non-cash settlement. It is a figure which shows an example of the settlement completion screen G5. It is a figure which shows an example of a ticket (meal ticket) 150-1,2,3. It is a figure which shows an example of a cooking instruction sheet 200. It is a figure which shows an example of the receipt 250. It is a schematic block diagram of the restaurant system 1-2. It is a figure which shows an example of the system configuration of the management apparatus 310. It is a figure which shows an example of the system configuration of a POS apparatus 320. It is a figure which shows an example of the system configuration of the self-payment apparatus 340. It is a schematic operation flow diagram of the handy terminal 440. It is a schematic operation flow chart of the self-payment machine 340. It is a schematic operation flow chart of a POS device 320. It is a figure which shows the coupon input screen G6 and the coupon collection request transmission screen G7. It is a figure which shows the accounting bill reading instruction screen G8 and the manned cash register guidance screen G9. It is a figure which shows the collection instruction screen G10.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. Here, an embodiment (first embodiment) in which the product sales data processing system according to the present invention is used for the ticket vending machine 20 (further, the ticket vending machine system 1-1) and the handy terminal 440 (or table terminal 410) are used. The embodiment (second embodiment) used for the restaurant system 1-2 used will be described.

[First embodiment using a ticket vending machine]
FIG. 1 is a schematic configuration diagram of a ticket vending machine system (commodity sales data processing system) 1-1 according to the first embodiment of the present invention. As shown in the figure, the ticket vending machine system 1-1 includes a management device (also referred to as a host device or a store controller) 10, a ticket vending machine (product sales data processing device) 20, and a kitchen terminal (kitchen printer or kitchen monitor). It includes a 60, an access point 90, and a handy terminal 95 for a clerk wirelessly connected via the access point 90, and is configured by connecting each device so as to be communicable. The ticket vending machine system 1-1 is installed in, for example, a restaurant. The management device 10, the ticket vending machine 20, the kitchen terminal 60, and the access point 90 are connected to each other via the LAN 80. The form of the LAN connection may be wired or wireless.

The management device 10 is a device (for example, a server) that controls (manages) the entire ticket vending machine system 1-1. For example, the management device 10 includes a storage unit in addition to the control unit, and stores (manages) various files (for example, a product master file, a coupon master file, a print format file, an order data file, an accounting file, etc.). As shown in FIG. 5, for example, the product master file is composed of various product information such as a product code, a product name, and a price of each product. As shown in FIG. 6, the coupon master file is based on various coupon information such as coupon number, coupon name, discount amount, discount rate, other service contents, coupon collection status, target product code, expiration date, etc. of various coupons. It has become. Coupons include gift certificates, cash vouchers such as discount discounts, merchandise vouchers, and shareholder coupons. Further, for example, the management device 10 includes a communication unit, and transmits a file (or data on the file) in the storage unit to another device as needed. Further, for example, the management device 10 includes a totaling unit, and aggregated information (for example, a daily total report, etc.) based on information stored in the storage unit in response to an instruction from a clerk or at a predetermined time. Sales record information) is generated.

The ticket vending machine 20 is installed for a customer to purchase a meal ticket corresponding to a product (for example, a cooking menu). FIG. 2 is a perspective view showing an example of the ticket vending machine 20. As shown in the figure, a touch panel 21 serving as a key operation unit for input is installed on the upper part of the front surface of the ticket vending machine 20. The touch panel 21 displays a screen (such as a product selection screen) for the customer to perform a predetermined operation such as purchasing a product. A customer can purchase a meal ticket for a desired product by touching (pressing) the product selection screen such as a product picture or button displayed on the touch panel 21 with a finger. That is, the touch panel 21 is not only a display means but also an input means, and is also a selection means for selecting a product to be issued.

An issuing port 23 for issuing the following pieces of paper (medium, hereinafter referred to as "meal ticket") is provided at the lower part of the side portion (position along the left side side toward the left side) of the touch panel 21 on the front surface of the ticket vending machine 20. A non-cash settlement processing unit 25 is installed above the issuing port 23. The non-cash payment processing unit 25 performs general payment processing other than cash (electronic money payment, credit card payment, etc.), and has a card processing unit 27 and a mobile terminal processing unit 29. The card processing unit 27 inserts an IC card insertion unit 27a that inserts an IC card to perform payment processing, a non-contact card reading unit 27b that performs payment processing by holding a non-contact card, and a magnetic card to perform payment processing. It has a magnetic card insertion portion 27c to perform. The mobile terminal processing unit 29 reads a two-dimensional code displayed on a touch panel of a mobile terminal (medium) (not shown) and performs payment processing and the like.

Further, at the lower part of the touch panel 21 on the front surface of the ticket vending machine 20, a bill insertion slot 31, a bill ejection port 33, a coin insertion slot 35, a coin ejection port 37, and the like are provided. Banknotes are inserted into the banknote slot 31 at the time of deposit, and banknotes among the payouts such as change and refund are ejected from the banknote ejection port 33. Coins are inserted into the coin slot 35 at the time of deposit, and the coins in the payout are ejected from the coin slot 37.

FIG. 3 is a diagram showing an example of the system configuration of the ticket vending machine 20. The system configuration of the ticket vending machine 20 shown in the figure includes a CPU 41, a flash memory 43, a RAM 45, a touch panel 21, a communication unit 47, an issuing unit (issuing means) 49, a non-cash settlement processing unit 25, a bill processing unit 51, and a coin processing unit. It is equipped with 53.

The CPU 41 is a control means for controlling the entire processing operation of the ticket vending machine 20. The RAM 45 corresponds to a main storage device, and is used as a work area when the CPU 41 executes arithmetic processing. Further, in the RAM 45, a temporary storage area for storing data such as a deposit amount corresponding to one deposit and a current balance is set. The RAM 45 stores a product file equivalent to that shown in FIG. 5, a coupon file equivalent to that shown in FIG. 6, and the like.

The flash memory 43 corresponds to an auxiliary storage device, and stores various setting data and the like used by the CPU 41 for arithmetic processing in addition to a program executed by the CPU 41. Instead of the flash memory 43, another storage device such as a hard disk may be used.

The touch panel 21 is a display means for displaying a predetermined screen under the control of the CPU 41. Further, the CPU 41 executes a predetermined control process based on an operation signal output in response to the operation performed on the touch panel 21. The touch panel 21 is also a selection means (operation means) for selecting and operating a product to be issued, a desired coupon, and the like. The communication unit 47 is a transmission / reception means for executing communication with the outside, and has a function of communicating with an external device (management device 10, kitchen terminal 60, etc.) via LAN 80. Wired or wireless.

The issuing unit 49 is provided with a mechanism unit that controls the issuance of a meal ticket for the selected product on the touch panel 21, prints necessary information about the selected product on the paper of the meal ticket, and discharges the printed meal ticket to the issuing port 23. It is composed of. That is, the issuing unit 49 is an output means (printing means) for outputting (printing) a meal ticket, which is a portable medium. The meal ticket output (printed) by the issuing unit 49 is issued by partially cutting (cutting both sides of the ticket, leaving only the center) in the width direction of the paper, and the saucer of the meal ticket issued by this is issued. Is unnecessary.

The bill processing unit 51 performs general processing related to bills. Specifically, the banknote processing unit 51 determines the type of banknotes inserted from the banknote insertion slot 31 as the banknote appraisal process. Further, the bill processing unit 51 counts the number of bills inserted from the bill insertion slot 31 for each denomination. Further, when returning the change, the bill processing unit 51 selects the bills of the required denomination from the bills stored in the bill storage inside the ticket vending machine 20 and discharges the required number of bills to the bill discharge port 33. ..

The coin processing unit 53 performs general processing related to coins. Specifically, the coin processing unit 53, like the banknote processing unit 51, performs coin appraisal processing, counts the number of coins for each denomination, and coins of the required denomination from among the coins stored inside the ticket vending machine 20. Is selected and an operation such as discharging from the coin ejection port 37 is executed.

The kitchen terminal 60 is a kitchen printer in this example, and is mainly installed in the vicinity of the kitchen to print out a cooking instruction sheet, a serving slip, and the like. FIG. 4 is a diagram showing an example of the system configuration of the kitchen terminal 60, and is configured by connecting the CPU 61, the ROM 63, the RAM 65, the printing unit 67, and the communication unit 69 to each other by a communication line 68. The CPU 61 executes various programs (for example, a program for printing). The ROM 63 stores, for example, various programs executed by the CPU 61, print format data printed by the printing unit 67, and the like. The RAM 65 temporarily stores, for example, a file (for example, a menu file, etc.) received from the management device 10. The communication unit 69 transmits / receives to / from another device. When a kitchen monitor is used as the kitchen terminal 60 instead of the kitchen printer or together with the kitchen printer, a display unit for displaying various screens is installed instead of the printing unit 67. A plurality of kitchen terminals 60 may be installed. The handy terminal 95 is a mobile terminal mainly operated by a clerk, and has a touch panel 951 and an operation button unit 953 on the surface thereof.

FIG. 7 is an operation flow diagram showing an example of ticketing processing executed by the ticket vending machine 20. The process shown in this figure is realized by the CPU 41 executing a program stored in the flash memory 43. As shown in step 1-1 of the figure, the touch panel 21 of the ticket vending machine 20 displays, for example, the product selection screen G1 as shown in FIG.

Various products are displayed on the product selection screen G1, a product display field G11 that allows the product to be selected by pressing any product display portion, a selected product display field G13 that displays a list of selected products, and a deposit amount. The amount display column G15 for displaying the total amount and the like, the ticketing button G17 for instructing accounting, and the like are displayed.

Next, when registering a product (“Y” in step 1-2), the desired product button in the product display column G11 is pressed using the product selection screen G1 or the like, and the product to be purchased by this is pressed. Select and register (step 1-3). When the registration of the product (step 1-3) is completed or the product is not registered (“N” in step 1-2), the process proceeds to step 1-4.

Next, when inputting a coupon (“Y” in step 1-4), a two-dimensional code (one-dimensional code) printed on, for example, a sheet-shaped coupon (not shown) with the product selection screen G1 displayed. Other codes such as the above may be used. The same shall apply hereinafter) is held over the mobile terminal processing unit 29 of the ticket vending machine 20 to read the contents, read the contents, and register the coupon information (step 1-5). The coupon information to be read may be, for example, a two-dimensional code displayed on a display unit of a mobile terminal (not shown) instead of the sheet-shaped coupon. Further, in addition to the mobile terminal processing unit 29, a scanner for reading coupon information may be separately installed and read by the scanner. Further, the coupon information may be recognized by directly reading the characters of the coupon ticket having only the characters without the code display and decoding them by the character recognition means. The type of coupon to be input is not limited to one type, and may be a plurality of types.

Further, instead of reading the coupon information using a scanner such as the mobile terminal processing unit 29, the coupon selection screen G2 as shown in FIG. 9, for example, is displayed in a pop-up on the touch panel 21 of the ticket vending machine 20, and the coupon selection screen is displayed. It may be configured to select a coupon by pressing the desired coupon buttons G211 to G216 in the coupon display field G21 of G2. To display the coupon selection screen G2, for example, press the "Next" button G111 in the product display field G11 of the product selection screen G1 shown in FIG. 8 to display the "coupon" button G113 (displayed in the coupon selection screen G2). This is done by pressing this. The coupon selection screen G2 may be displayed, for example, as a member-only screen only when it is confirmed by a predetermined method that the operator is a member.

When the registration of the coupon information (step 1-5) is completed, or when the coupon information is not input (“N” in step 1-4), the process proceeds to step 1-6.

If the registration of the product or coupon information has not been completed, the process returns to step 1-1 again, and the above-mentioned product registration or coupon information registration operation is repeated.

The order of the product registration operation (steps 1-2, 3) and the coupon information registration operation (steps 1-4, 5) may be reversed.

On the other hand, when the product registration and the coupon information registration are completed, the process proceeds from "Y" in step 1-6 to step 1-7, and the settlement process is performed. FIG. 10 is a diagram showing an example of the product selection screen G3 before settlement. As shown in the figure, the selected product is displayed in the selected product display column G13 of the product selection screen G3, and the total product price is displayed in the price display column G15. In this example, since non-cash settlement is performed after this, the deposit amount in the amount display field G15 is "¥ 0", but cash settlement, that is, when a product or the like is selected after inserting cash in advance. Displays the amount of money put into this column.

Then, when the ticketing button G17 is pressed, the settlement process is started, and in this example, since it is a mobile payment, the non-cash payment screen G4 shown in FIG. 11 is displayed. On the non-cash settlement screen G4, a total amount display column G41, a non-cash settlement method selection column G43, and the like are displayed. Then, if the desired payment method (payment method) in the non-cash payment method selection field G43 is pressed and selected, then the settlement process (accounting process) is performed by performing a screen or payment operation corresponding to the payment method (not shown). ) Can proceed (step 1-7).

When the settlement process is completed, the CPU 41 of the ticket vending machine 20 determines whether or not the used coupon is a coupon that needs to be collected (step 1-8). If more than one coupon has been used, make the decision for each coupon. Here, the collection of coupons includes not only the case where the store collects the sheet-shaped coupon, but also the case where the electronic coupon displayed on the screen of a mobile terminal or the like is collected (confirmed) by stamping an electronic stamp. Similarly).

Then, if there is a coupon that needs to be collected (in this example, it is referred to as "coupon A"), it is necessary to move from "Y" in step 1-8 to step 1-9 and collect the coupon A. The settlement completion screen G5 (see FIG. 12) displaying the fact is displayed, and at the same time, the coupon is displayed on the meal tickets 150-1, 2, 3 (see FIG. 13) issued from the issuing port 23 of the ticket vending machine 20. Print that A needs to be collected.

Specifically, for example, the settlement completion screen G5 shown in FIG. 12 is provided with a coupon collection guidance column G53 in addition to the settlement content display column G51. For example, "Please give the coupon A to the clerk together with the ticket. Is also printed. ”, Which displays the type of coupon that needs to be collected.

Further, the tickets (meal tickets) 150-1, 2, and 3 in FIGS. 13 (a), (b), and (c) are products corresponding to the coupon A that needs to be collected (in this example, "△ □ 〇". It is a ticket for "set meal"), and it is printed on all tickets 150-1, 2, and 3 that the coupon needs to be collected.

The ticket 150-1 of FIG. 13A is a stub-separating type ticket, and is configured by connecting the stub 153 for the store and the stub 155 for the customer copy by the stub line a1. The stub 153 for the store is provided with a coupon collection instruction column 153b for the clerk in addition to the product name and price display column 153a. In the coupon collection instruction column 153b for the clerk, a square check box (check portion) 153b1 and a wording portion 153b2 of "Please collect the coupon A" are printed. On the other hand, the customer copy stub 155 is provided with a customer coupon collection instruction column 155b in addition to the product name and price display column 155a. In the customer coupon collection instruction column 155b, the words "Please give the coupon A to the clerk." Are printed.

According to this ticket 150-1, the clerk can be made aware that the coupon must be collected by reading the wording portion 153b2 when receiving the stub 153, and at the same time, the coupon is collected. By checking the check box 153b1, it can be confirmed that the coupon has actually been collected. On the other hand, the customer can be made to recognize that the coupon must be given to the clerk by reading the customer coupon collection instruction field 155b of the stub 155. This stub-separated type ticket can also be applied to the stub-separated type ticket used for take-out.

The ticket 150-2 of FIG. 13B is a type of ticket for a take-out product that is handed to the clerk as it is when the product is received. The ticket 150-2 is provided with a coupon collection instruction column 157b in addition to the product name display column 157a. The date and time, take-out display, product name, price, meal ticket number, usage explanation, etc. are printed in the product name display field 157a, and the coupon collection instruction field 157b has a square check box 157b1 and ". Please give the coupon A to the clerk. ”The wording part 157b2 is printed.

According to this ticket 150-2, the customer can be made aware that the coupon must be given to the clerk by reading the wording portion 157b2. On the other hand, the clerk can recognize that the coupon must be collected by looking at the wording part 157b2 of the ticket 150-2 received in exchange for the product, and at the same time, check box 157b1 that the coupon has been collected. By checking the box, you can confirm that the coupon was actually collected.

Similar to the above ticket 150-2, the ticket 150-3 of FIG. 13C is also a type of ticket for take-out products that is handed to the clerk as it is when the product is received. The ticket 150-3 is provided with a coupon collection instruction column 159b in addition to the product name display column 159a. In the product name display field 159a, the call number, product name, date and time, etc. are described, and in the coupon collection instruction field 159b, a square check box 159b1 and the wording "Please give the coupon A to the clerk." The portion 159b2 is printed.

Also in the case of this ticket 150-3, the customer can be made aware that the coupon must be given to the clerk by reading the wording portion 159b2. On the other hand, the clerk can recognize that the coupon must be collected by looking at the wording part 159b2 of the ticket 150-3 received in exchange for the product, and at the same time, check box 159b1 that the coupon has been collected. By checking the box, you can confirm that the coupon was actually collected.

On the other hand, if there is no coupon that needs to be collected in step 1-8, the process proceeds from "N" in step 1-8 to step 1-11, a normal settlement completion screen (not shown) is displayed, and at the same time, the figure is shown. No A normal ticket (meal ticket) is issued from the issuing port 23 of the ticket vending machine 20. The normal settlement completion screen is, for example, a screen obtained by removing the coupon collection display column G53 from the settlement completion screen G5 shown in FIG. The normal ticket is, for example, a ticket 150-1 shown in FIG. 13 (a) excluding the clerk coupon collection instruction column 153b and the customer coupon collection instruction column 155b, or the ticket 150 shown in FIG. 13 (b). It is a ticket excluding the coupon collection instruction column 157b from -2, or a ticket excluding the coupon collection instruction column 159b from the ticket 150-3 shown in FIG. 13 (c).

Next, in steps 1-10, the CPU 41 outputs the ordered product data to the kitchen terminal 60, the management device 10, and the like, and ends a series of operations in the ticket vending machine (product sales data processing device) 20.

When the kitchen terminal 60 receives the product data from the ticket vending machine 20, the CPU 61 uses the printing unit 67 to output a cooking instruction sheet 200 as shown in FIG. 14, for example. Each cooking instruction sheet 200 is connected by a half-cut line C1, and "★" is displayed as a take-out mark M on the cooking instruction sheet 200 for take-out products. Further, the cooking instruction sheet 200 for products corresponding to the coupons that need to be collected is provided with a coupon collection instruction column 201. In the coupon collection instruction column 201, a square check box 201a and a wording portion 201b of "Please collect the coupon A (coupon D)" are printed.

If the coupon collection instruction column 201 is configured to be displayed on the cooking instruction sheet 200 in this way, the clerk sees the wording portion 201b of the coupon collection instruction column 201 and gives the clerk a coupon in exchange for the product. It is possible to recognize that the coupon must be collected, and at the same time, by checking the check box 201a that the coupon has been collected, it can be confirmed that the coupon has actually been collected. That is, the coupon can be reliably collected.

When a kitchen monitor is used instead of the kitchen printer as the kitchen terminal 60, information indicating that it is necessary to collect the same coupon as output on the cooking instruction sheet 200 is displayed on the display screen of the kitchen monitor. The same effect can be obtained by displaying.

In the above example, when the tickets 150-1, 2, and 3 shown in FIGS. 13 (a), 13 (b), and (c) are issued, a normal receipt is often issued at the same time, but the ticket 150 -Instead of issuing 1, 2, and 3, the receipt may be given a function as a ticket and may be displayed to indicate that the coupon will be collected.

FIG. 15 is a diagram showing an example of a receipt 250 that has a function as a ticket for receiving goods and that indicates that a coupon is to be collected. The receipt 250 shown in the figure is provided with a call number column 251 and a coupon collection instruction column 253 in addition to various descriptions as a normal receipt. Then, using the call number field 251 displayed on the receipt 250, the product is received, and at the same time, by confirming the description in the coupon collection instruction field 253, it is guided to hand over the coupon A that needs to be collected to the clerk. can do.

Ticket 150-1 shown in FIG. 13A is suitable because both the store and the customer can confirm the coupon collection. Further, since the tickets 150-2 and 3 shown in FIGS. 13 (b) and 13 (c) are also handed over from the customer to the store side, both the store and the customer can confirm the collection of the coupon, which is preferable. On the other hand, in the receipt 250 shown in FIG. 15, since only the customer can confirm the collection of the coupon, it is more preferable to use the receipt 250 in combination with the cooking instruction sheet 200 shown in FIG.

By the way, when the clerk collects the coupon that needs to be collected entered by the customer, the collected coupon may be different from the coupon that needs to be collected. Therefore, the handy terminal 95 carried by the clerk is used. It may be configured to read the collected coupons and confirm whether they are the same coupons.

As described above, the ticket vending machine system 1-1 (ticket vending machine 20) comprises a registration means for registering a product (such as a CPU 41 for executing step 1-3) and an acquisition means for acquiring a coupon (step 1-5). The CPU 41 to be executed), the determination means for determining whether or not the coupon acquired by the acquisition means needs to be collected (the CPU 41 or the like for executing step 1-8), and the determination means need to collect the coupon. It has an output means (such as the CPU 41 that executes step 1-9) that outputs that the coupon needs to be collected when it is determined that the coupon needs to be collected. Can be recovered.

Further, in the ticket vending machine system 1-1 (ticket vending machine 20), as an output means for executing step 1-9, a ticket (portable medium) 150-1, 2, 3 or a receipt (portable medium) is used. It has an issuing unit (printing means) 49 for printing 250, and when the determination means determines that the coupon needs to be collected, the output means prints the coupon 150-1, 2, 3 or the receipt 250. , Since it is configured to print the registration information (product name, etc.) and the fact that the coupon needs to be collected, the coupon that needs to be collected can be surely collected.

Further, in the ticket vending machine system 1-1, the output means has a first printing means (issuer 49 of the ticket vending machine 20) for printing to the customer and a second printing means (kitchen terminal) for printing to the clerk. The printing unit 67) of 60, wherein the first printing means and the second printing means output contents (printed contents of tickets 150-1, 2, 2 and 3 and printed contents of the cooking instruction sheet 200). Since the above is configured to be different, it is possible to make the customer and the clerk recognize that the coupon needs to be collected by the expression suitable for each, and it is possible to surely collect the coupon that needs to be collected.

Further, in the ticket vending machine system 1-1 (ticket vending machine 20), as an output means for executing the step 1-9, a display means (touch panel 21) directed to the customer is provided, and the display means is a coupon. Since the configuration is such that the fact that collection is necessary is displayed, for example, as in the settlement completion screen G5, the coupon that needs to be collected can be reliably collected. It is effective to display the fact that the coupon needs to be collected on the display means at a desired timing from the registration of the product to the completion of the accounting of the registered product.

[Second embodiment by a restaurant system using a handy terminal (or table terminal)]
FIG. 16 is a schematic configuration diagram of a restaurant system (commodity sales data processing system) 1-2 using a handy terminal and a table terminal according to the second embodiment of the present invention. This restaurant system 1-2 is a system installed in, for example, a conveyor belt sushi restaurant, and is also a product management system or a settlement system in the store. As shown in the figure, the restaurant system 1-2 includes a management device (store controller) 310, a POS device 320, a payment device (hereinafter referred to as “self-payment machine”) 340, and a kitchen terminal (kitchen printer or kitchen). (Monitor, etc.) 360 and access point 380 are connected by LAN400, and multiple table terminals (ordering terminals) 410 ... and handy terminals 440 ... are connected to LAN400 via access point 380, respectively. Has been done. The LAN 400 may be wired or wireless.

The management device 310 is a computer that controls the entire restaurant system 1-2, and manages various information such as a menu master file (product master file) and a coupon master file. The menu master file and coupon master file are updated as appropriate. The management device 310 appropriately transmits the latest menu master file or coupon master file as a menu file (product file) or coupon file to the POS device 320, the self-payment machine 340, the table terminal 410, the handy terminal 440, or the like.

FIG. 17 is a diagram showing an example of the system configuration of the management device 310. As shown in the figure, the management device 310 includes a CPU 311, a ROM 312, a RAM 313, a display unit 314, a hard disk 315, an operation unit 316, and a communication unit 317, and each of these components is included. It is configured to be connected to each other via a communication line 318. The CPU 311 controls the operation of the management device 310 by executing the control program stored in the ROM 312. The ROM 312 stores various information such as the control program. The RAM 313 temporarily stores various information. The display unit 314 is, for example, a liquid crystal display, and displays information to a clerk who operates the management device 310. The hard disk 315 is a storage means for storing the menu master file, the coupon master file, various settlement information, and the like. The operation unit 316 has various keys for receiving various instructions from the store clerk who operates the management device 310. The communication unit 317 is a communication interface for communicating with various devices via the LAN 400.

FIG. 18 is a diagram showing an example of the system configuration of the POS device 320. This POS device 320 is used when a customer who has eaten or drinks, for example, instead of using the self-payment device 340 described below, or when the clerk makes a payment by an instruction from the self-payment device 340. As shown in the figure, the POS device 320 includes a CPU 321 that controls the operation of the POS device 320, a hard disk 322 that stores customer purchase information, and a ROM 323 that stores a program executed by the CPU 321. A RAM 324 that temporarily stores (for example, a menu file acquired from the management device 310), a scanner unit 325 that optically reads code information attached to a receipt, etc., and a menu product name, price, etc. are displayed. A display unit for clerk 326, a display unit for customers 327, a receipt printing unit 328, a drawer unit 329 for storing cash and cash tickets, and a communication unit 330 that communicates with an external device such as a management device 310 via LAN 400. And an operation unit 331 including various operation buttons for operating the POS device 320. Each component is connected to each other via a communication line 332.

FIG. 19 is a diagram showing an example of the system configuration of the self-payment device 340. The self-payment device 340 is a payment device used by a customer who eats or drinks sushi or the like to make a payment by himself / herself. As shown in FIG. 19, the self-payment device 340 includes a CPU 341, a ROM 343, a RAM 345, a scanner unit 347, a touch panel 349, a printing unit 351 and a communication unit 353, a speaker 355, and a deposit / withdrawal unit 357. These are connected to each other by a communication line 359.

The CPU 341 controls the operation of the self-payment device 340 by reading and executing the program stored in the ROM 343. The ROM 343 stores a program or the like. The RAM 345 stores various information such as the contents of the menu file and the coupon file, history information, and the like. The scanner unit 347 is an acquisition means for optically acquiring information (table identification information, etc.) such as a barcode recorded on an accounting bill. The touch panel 349 has a function of a display unit 349a for displaying various information to a customer and an input unit 349b for inputting various commands by touching the screen. In this example, the printing unit 351 prints on the receipt and issues the printed receipt. The communication unit 353 communicates with other devices via the LAN 400. The speaker 355 notifies the customer of various operation information by voice. The deposit / withdrawal unit 357 is configured to include a change ticket machine, a reading unit for a magnetic card or an IC card, and a control unit thereof, and the deposit / withdrawal unit 357 is used for cash, a credit card, or the like. Payment processing is performed. When the deposit / withdrawal unit 357 executes the settlement by cash by the change ticket machine, the deposit / withdrawal unit 357 outputs the result of executing the settlement (for example, information indicating whether or not the settlement is successful) to the CPU 341. Further, when the deposit / withdrawal unit 357 executes the payment by a credit card or the like using the magnetic card and the IC card reading unit 51, the deposit / withdrawal unit 357 outputs the result of executing the payment to the CPU 341.

Since the kitchen terminal 360 is the same kitchen terminal as the kitchen terminal 60 described in the first embodiment, detailed description thereof will be omitted. Like the kitchen terminal 60, the kitchen terminal 360 may be a kitchen printer or a kitchen monitor. The table terminal 410 and the handy terminal 440 have a similar configuration. As shown in FIG. 16, the table terminal 410 has a touch panel 411 and an operation button unit 413 on its surface. The handy terminal 440 also has a touch panel 441 and an operation button unit 443 on its surface. The functions of the two are almost the same, but the difference between the two is that the table terminal 410 is, for example, a mobile terminal installed on a table on which the customer is seated and mainly operated by the customer, whereas the handy terminal 440 is used. Is a mobile terminal mainly operated by a clerk.

Next, an operation example of this restaurant system 1-2 will be described.
For example, a customer takes a plate moving on a lane to a seated table and eats or drinks menu products such as sushi placed on the plate. On the other hand, by ordering directly from the clerk, the handy terminal 440 requests the kitchen to cook the menu product, or the customer himself operates the table terminal 410 to request the kitchen to cook the menu product.

Next, when the customer's eating and drinking is finished, the clerk confirms (counts) the type (product) and the number (number) of the dishes eaten and eaten using the handy terminal 440. FIG. 20 is a schematic operation flow diagram of the handy terminal 440 at this time. As shown in the figure, the clerk first counts the type (product) and the number (number) of the dishes eaten and eaten using the handy terminal 440, and registers the eaten and drink products (step 2-1). Next, when the customer requests the use of the coupon, the clerk reads the code of the coupon issued by the customer (including the code displayed on the screen of the mobile terminal owned by the customer) and reads the coupon information in the code. Enter (step 2-2). At this time, on the touch panel 441 of the handy terminal 440, for example, the coupon input screen G6 as shown in FIG. 23A is displayed. On the coupon input screen G6, in addition to the accounting content field G61 displaying the accounting number and the total price of the food and drink products, the coupon content display field G63 of the input coupon and confirmation of whether or not to register the coupon A button G65 is provided. In the coupon content display column G63, whether or not the coupon needs to be collected is displayed for each coupon.

Then, when the confirmation button G65 is pressed, the above-entered coupon information is registered in the handy terminal 440 (step 2-3). Then, if the registered coupon information includes coupon information that needs to be collected, the process proceeds from "Y" in step 2-4 to step 2-5, for example, as shown in FIG. 23 (b). Output to the touch panel 441 that the coupon needs to be collected. In FIG. 23B, the coupon collection request transmission screen G7 is displayed as a pop-up screen on the coupon input screen G6. On the coupon collection request transmission screen G7, a request transmission column G71 of "Please tell me to settle at a manned cash register" and a request transmission confirmation button G73 are displayed. By reading the contents of the request transmission column G71, the clerk can instruct the customer to go to the POS device 320, which is a manned cash register, to make a payment. By pressing the request transmission confirmation button G73, the store clerk can surely recognize that the request has been transmitted to the customer.

On the other hand, if the coupon information is not input in step 2-2 (“N” in step 2-2) or if there is no coupon that needs to be collected in step 2-4 (“N” in step 2-4). , The coupon collection request transmission screen G7 is not displayed.

Then, the above-mentioned settlement information (various information such as product registration information and coupon information necessary for settlement) is transmitted from the handy terminal 440 or the like to the management device 310. It should be noted that this settlement information is transmitted to and stored in the management device 310 in association with the table identification information (for example, the table number) of the customer performing the settlement. Then, if the customer is requested to settle at the manned cash register, he / she moves to the manned POS device 320 to perform the settlement, while if he / she is not requested to settle at the manned cash register, the self-payment device 340. Alternatively, the user moves to the POS device 320 and makes a payment.

By the way, a clerk carrying a handy terminal 440 (a floor clerk who serves customers at a table) may collect coupons, but the floor clerk may lose the collected coupons, so the coupons are sure to be collected. In this embodiment, the coupon is collected by the manned POS device 320.

When the customer himself inputs the coupon information by the table terminal 410 instead of the handy terminal 440, the operation flow is the same as the operation flow shown in FIG. 20 and the touch panel 411 is similar to the screen shown in FIG. 23. By displaying the screen of, the operation when the coupon that needs to be collected is used is performed. In the case of the table terminal 410, the output indicating that the coupon needs to be collected in step 2-5 is notified on the touch panel 411 such as "Please settle at the cash register with the clerk and hand the coupon A to the clerk." I do.

Further, when the electronic coupon displayed on the display unit of the customer's mobile terminal (not shown) is registered on the handy terminal 440 owned by the clerk, and the coupon is a coupon that needs to be collected, the clerk said. The touch panel 441 of the handy terminal 440 of the customer displays, for example, "Please perform the confirmation work on the customer's mobile screen.", And the clerk confirms the work (for example) on the screen displayed on the customer's mobile terminal. It may be configured to perform an electronic stamp on the screen of the customer's mobile terminal, etc.).

Next, a case where only the food and drink products are registered in the handy terminal 440 and the table terminal 410 and the coupon information is input in the self-payment machine 340 will be described. First, the handy terminal 440 and the table terminal 410 print and output an accounting bill, and the customer takes the accounting bill and goes to the self-payment machine 340. Instead of the accounting tag printed by the handy terminal 440 or the like, an accounting tag that stores the table number installed in the table in advance may be used. FIG. 21 is a schematic operation flow diagram of the self-payment machine 340 at this time. First, on the touch panel 349 of the self-payment machine 340, for example, the accounting bill reading instruction screen G8 as shown in FIG. 24A is displayed. On the accounting bill reading instruction screen G8, the content instructing the scanner unit 347 of the self-payment machine 340 to read the accounting bill is displayed.

Then, when the customer reads the accounting bill into the scanner unit 347 according to the content displayed on the accounting bill reading instruction screen G8, the food and drink products are registered (step 3-1). The product may be registered by directly reading the product information from the code information displayed on the accounting tag, or by downloading the product registration information transmitted from the handy terminal 440 or the like to the management device 310. Is also good.

Next, if there is a coupon ticket that you want to use, have the scanning unit 347 read the code of one or more coupon tickets, enter the coupon information, and register it (from "Y" in step 3-2 to step 3). -3). Then, if there is a coupon that needs to be collected in the read coupon information, the process proceeds from "Y" in step 3-4 to step 3-5, and an output indicating that the coupon needs to be collected is output. Specifically, for example, as shown in FIG. 24B, a manned cash register guidance screen G9 is displayed as a pop-up screen on the accounting bill reading instruction screen G8. On the manned cash register guidance screen G9, a display such as "Please move to the cash register with a clerk and make a payment" is displayed. As a result, the customer moves to the POS device 320, makes a payment, and hands the coupon that needs to be collected to the clerk. That is, in this case, the settlement process is not performed by the self-payment machine 340, and the screen displayed on the touch panel 349 is also returned to the accounting bill reading instruction screen G8 shown in FIG. 24A.

On the other hand, if the coupon information is not input in step 3-2 (“N” in step 3-2) or if there is no coupon that needs to be collected in step 3-4 (“N” in step 3-4). The manned cash register guidance screen G9 is not displayed, and the self-payment machine 340 performs the payment process as it is (step 3-6).

Next, a case of making a payment in the POS device 320 will be described. The POS device 320 is used by a customer visiting directly or by being prompted to go to a manned cash register by the handy terminal 440, the table terminal 410, or the self-payment machine 340. FIG. 22 is a schematic operation flow diagram of the POS device 320. When the customer hands the accounting bill and the coupon ticket to the clerk, the clerk operates the POS device 320 to input the food and drink product information and the passed coupon information (step 4-1).

Next, it is determined whether or not there is a coupon that needs to be collected in the above-entered coupon information, and if it is determined that there is a coupon that needs to be collected, it is determined from "Y" in step 4-2 to step 4. Move to -3 and output that coupon collection is required. Specifically, for example, as shown in FIG. 25, a collection instruction screen G10 is displayed in a pop-up on the clerk display unit 326 of the POS device 320, and an instruction to collect the coupon is instructed. On the collection instruction screen G10, a collection instruction unit G101 that instructs collection "Please collect the 10% OFF coupon." And a confirmation button G103 that is pressed when the coupon is collected are displayed.

Then, when the confirmation button G103 is pressed after receiving the coupon required for collection, the collection instruction screen G10 disappears and the screen returns to the normal settlement screen, so that the settlement process is continued (step 4-4). On the other hand, when there is no coupon that needs to be collected in step 4-2 (“N” in step 4-2), the collection instruction screen G10 is not displayed, and the POS device 320 performs the settlement process as it is (step 4). -4).

As described above, the restaurant system 1-2 includes a registration means for registering products (step 2-1, step 3-1 and step 4-1) and an acquisition means for acquiring coupons (step 2-). 2, 2-3, step 3-2, 3-3, step 4-1 and the like) and a determination means (step 2-4, step 2-4) for determining whether or not the coupon acquired by the acquisition means needs to be collected. Step 3-4, step 4-2, etc.) and when the determination means determines that the coupon needs to be collected, the output means (step 2-5, step 2-5) outputs that the coupon needs to be collected. 3-5, step 4-3, etc.), and with this configuration, coupons that need to be collected can be reliably collected.

Further, in the restaurant system 1-2, as the output means, a handy terminal 440 carried by a clerk or a table terminal 410 installed on a table is provided, and coupons are given to the handy terminal 440 and the table terminal 410. By outputting the fact that the collection is necessary, it is possible to reliably collect the coupons that need to be collected.

Further, in the restaurant system 1-2, when the output means determines that the coupon needs to be collected by the determination means, it notifies the POS device 320 operated by the clerk to notify (coupon collection request transmission screen). Since the coupon is guided to the G7, the manned cash register guidance screen G9), and the POS device 320 where the clerk is located, the coupons that need to be collected can be reliably collected.

In the first and second embodiments described above, an example in which the product sales data processing system according to the present invention is used for the ticket vending machine system 1-1 and the restaurant system 1-2 has been described, but the present invention describes these implementations. It is not limited to the form, and can be similarly applied to other various product sales data processing systems such as a ticket vending machine system for admission tickets of various facilities and a sales system for various products other than food and drink. The products include various services.

<< Summary of embodiments >>
[Technical field]
The present invention relates to a product sales data processing system suitable for use in restaurants and the like.
[Background technology]
Conventionally, various coupons can be used in stores such as restaurants, but there are various types of coupons, and it may take time to use them.
For example, in a restaurant, there are coupons that need to be collected and coupons that do not need to be collected. There have been problems such as the customer being confused about how to collect the coupon to the store side, and the store side not being able to reliably collect the coupon.
[Prior Art Document]
[Patent Document]
[Patent Document 1] Japanese Unexamined Patent Publication No. 2006-293798

[Outline of the invention]
[Problems to be solved by the invention]
The present invention has been made in view of the above points, and an object of the present invention is to provide a product sales data processing system capable of smoothly using coupons and reliably collecting coupons. ..
[Means to solve problems]
The present invention includes a registration means for registering a product, an acquisition means for acquiring a coupon, a determination means for determining whether or not the coupon acquired by the acquisition means needs to be collected, and a coupon collection by the determination means. The product sales data processing system is characterized by having an output means for outputting that the coupon needs to be collected when it is determined that the coupon is necessary.
The product sales data processing system according to the present invention is suitable for use in a ticket vending machine system using a ticket vending machine, a restaurant system, or the like, but may be used for various product sales data processing systems other than these. Further, the product sales data processing device may be configured only with a ticket vending machine that omits the management device and the kitchen device.
According to the present invention, coupons that need to be collected can be reliably collected.

Further, in addition to the above features, the present invention has a printing means for printing a portable medium as the output means, and the output means determines that the coupon needs to be collected by the determination means. It is characterized by printing on the portable medium that the coupon needs to be collected.
Portable media include, for example, meal tickets and various other product (service) vouchers.
According to the present invention, since it is printed on the portable medium that the coupon needs to be collected, the coupon that needs to be collected can be surely collected.

Further, in the present invention, in addition to the above-mentioned features, the output means is a first printing means for printing to a customer and a second printing means for printing to a clerk, and the first printing means and the first printing means. It is characterized in that the output contents are different from those of the printing means of 2.
According to the present invention, it is possible to recognize that the coupon needs to be collected by the expression suitable for each customer and the clerk, and it is possible to surely collect the coupon that needs to be collected.

Further, in addition to the above-mentioned features, the present invention has a display means directed to a customer as the output means, and the display means needs to collect a coupon until the accounting of the registered product is completed. It is characterized by displaying the fact.
According to the present invention, since the display means indicates that the coupon needs to be collected, the coupon that needs to be collected can be reliably collected.

Further, in addition to the above-mentioned features, the present invention is characterized in that, as the output means, a handy terminal carried by a clerk or a table terminal installed on a table is provided.
According to the present invention, since it is output to the handy terminal or the table terminal that the coupon needs to be collected, the coupon that needs to be collected can be surely collected.

Further, the present invention is characterized in that, in addition to the above-mentioned features, the output means notifies that when the determination means determines that the coupon needs to be collected, it goes to the POS device operated by the clerk.
According to the present invention, since the coupon is guided to the POS device having a clerk, the coupon that needs to be collected can be surely collected.

Further, in the present invention, a registration means for registering a product, an acquisition means for acquiring a coupon, a determination means for determining whether or not the coupon acquired by the acquisition means needs to be collected, and a coupon by the determination means. The product sales data processing device is characterized by having an output means for outputting that the coupon needs to be collected when it is determined that the coupon needs to be collected.
According to the present invention, coupons that need to be collected can be reliably collected.

A computer-readable recording medium is used to record a program for realizing the functions of the above-mentioned product sales data processing system (ticket vending machine system 1-1, ticket vending machine 20, restaurant system 1-2). The above product sales data is obtained by loading the program recorded on the recording medium into a product sales data processing system (ticket vending machine system 1-1, ticket vending machine 20, restaurant system 1-2) as a computer system and executing the program. Processing may be performed as a processing system (ticket vending machine system 1-1, ticket vending machine 20, restaurant system 1-2). Here, "loading and executing a program recorded on a recording medium into a computer system" includes installing the program in the computer system. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. Further, the "computer system" may include a plurality of computer devices connected via a network including a communication line such as the Internet, WAN, LAN, and a dedicated line. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, and a storage device such as a hard disk built in a computer system. As described above, the recording medium in which the program is stored may be a non-transient recording medium such as a CD-ROM. The recording medium also includes an internal or external recording medium accessible from the distribution server for distributing the program. The code of the program stored in the recording medium of the distribution server may be different from the code of the program in a format that can be executed by the terminal device. That is, the format stored in the distribution server does not matter as long as it can be downloaded from the distribution server and installed in a form that can be executed by the terminal device. It should be noted that the configuration in which the program is divided into a plurality of parts and downloaded at different timings and then combined by the terminal device, or the distribution server for distributing each of the divided programs may be different. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network, and holds the program for a certain period of time. It shall include things. Further, the above program may be for realizing a part of the above-mentioned functions. Further, a so-called difference file (difference program) may be used, which can realize the above-mentioned function in combination with a program already recorded in the computer system.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above embodiments, and various modifications may occur within the scope of claims and the technical ideas described in the specification and drawings. It is possible. It should be noted that any configuration not directly described in the specification and drawings is within the scope of the technical idea of the present invention as long as the action and effect of the present invention are exhibited. In addition, the above description and the embodiments shown in each figure can be combined with each other as long as there is no contradiction in the purpose, configuration, and the like. Further, the above description and the description contents of each figure can be independent embodiments even if they are a part thereof, and the embodiment of the present invention is one embodiment in which the above description and each figure are combined. Not limited to.

1-1 Ticket vending machine system (product sales data processing system) 10 Management device 20 Ticket vending machine (product sales data processing device, product sales data processing system)
21 Touch panel 23 Issuer 25 Non-cash settlement processing unit 27 Card processing unit 27a IC card insertion unit 27b Non-contact card reading unit 27c Magnetic card insertion unit 29 Mobile terminal processing unit 31 Banknote slot 33 Banknote ejection slot 35 Coin slot 37 Coin Discharge port 41 CPU
43 Flash memory 45 RAM 47 Communication unit 49 Issuing unit (issuing means) 51 Banknote processing unit 53 Coin processing unit 60 Kitchen terminal 61 CPU 63 ROM 65 RAM
67 Printing section 68 Communication line 69 Communication section 80 LAN
90 Access point 95 Handy terminal 951 Touch panel 953 Operation buttons
G1 Product selection screen G11 Product display field G111 "Next" button G113 "Coupon" button G13 Selected product display field G15 Amount display field G17 Ticketing button G2 Coupon selection screen G21 Coupon display field G211 to G216 Coupon button G3 Product selection screen G4 Non Cash settlement screen G41 Total amount display column G43 Non-cash settlement method selection column G5 Settlement completion screen G51 Settlement details display column G53 Coupon collection guidance column 150-1,2,3 Meal ticket 153 Store stub a1 Separation line 153a Product name And price display column 153b clerk coupon collection instruction column 153b1 check box (check part) 153b2 wording part 155 customer copy stub 155a product name and price display column 155b customer coupon collection instruction column 157a product name display column 157b coupon Collection instruction field 157b1 Check box 157b2 Wording part 159a Product name display field 159b Coupon collection instruction field 159b1 Check box 159b2 Wording part 200 Cooking instruction sheet C1 Half cut line M Takeout mark 201 Coupon collection instruction field 201a Check box 201b Wording part 250 251 Call number field 253 Coupon collection instruction field 1-2 Restaurant system (product sales data processing system)
310 Management device 311 CPU 312 ROM 313 RAM
314 Display unit 315 Hard disk 316 Operation unit 317 Communication unit 318 Communication line 320 POS device 321 CPU
322 Hard disk 323 ROM 324 RAM
325 Scanner unit 326 Store clerk display unit 327 Customer display unit 328 Receipt printing unit 329 Drawer unit 330 Communication unit 331 Operation unit 332 Communication line 340 Self-payment machine (payment device)
341 CPU 343 ROM 345 RAM 347 Scanner unit 349 Touch panel 349a Display unit 349b Input unit 351 Printing unit 353 Communication unit 355 Speaker 357 Deposit / withdrawal unit 359 Communication line 360 Kitchen terminal (kitchen printer, kitchen monitor, etc.)
380 Access point 400 LAN 410 Table terminal (order terminal)
411 Touch panel 413 Operation button part 440 Handy terminal 441 Touch panel 443 Operation button part G6 Coupon input screen G61 Accounting content column G63 Coupon content display column G65 Confirmation button G7 Coupon collection request transmission screen G71 Request transmission confirmation button G8 Accounting tag Read instruction screen G9 Manned cash register guidance screen G10 Collection instruction screen G101 Collection instruction section G103 Confirmation button

Claims (6)

Registration method for registering products and
How to get a coupon and
A determination means for determining whether or not the coupon acquired by the acquisition means needs to be collected, and a determination means.
When the determination means determines that the coupon needs to be collected, the output means for outputting that the coupon needs to be collected and the output means.
A product sales data processing system characterized by having. As the output means, a printing means for printing a portable medium is provided.
The first aspect of the present invention is characterized in that, when the determination means determines that the coupon needs to be collected, the output means prints on the portable medium that the coupon needs to be collected. Product sales data processing system. The output means are a first printing means for printing to a customer and a second printing means for printing to a clerk.
The product sales data processing system according to claim 1 or 2, wherein the output contents are different between the first printing means and the second printing means. As the output means, a display means directed to the customer is provided.
The product sales data processing system according to claim 1, wherein the display means displays that the coupon needs to be collected until the registration of the registered product is completed. The product sales data processing system according to claim 1, wherein the output means includes a handy terminal carried by a clerk or a table terminal installed on a table. The output means according to any one of claims 1 to 5, wherein when the determination means determines that the coupon needs to be collected, the output means notifies that the coupon is going to the POS device operated by the clerk. Product sales data processing system.

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