JP2022029778A - Oil supply system - Google Patents

Abstract

To provide useful information to a customer.SOLUTION: A oil supply system includes an ID center that manages history information including an oil supply history and a payment history of a customer, settlement means and point means owned by the customer, and personal attribute information including information relating to attributes of the customer, and an oil supply service station including a POS terminal, an oil supply apparatus, and a POS main body in cooperation with the POS terminal. The ID center acquires settlement discount information relating discounting for the settlement means and point information relating to providing point for the point means. The POS main body recognized a visit of the customer, and transmits the personal attribute information to the ID center. The ID center receives the personal attribute information, generates oil supply information including the settlement means and the point means corresponding to the personal attribute information, generates recommended settlement information including the settlement information and the point information based on the personal attribute information, the settlement discount information, and the point information, and transits the oil supply information and the recommended settlement information to the POS main body.SELECTED DRAWING: Figure 1

Description

The present invention relates to a refueling system.

The purchase of goods, services and the like is carried out by various payment methods. That is, payment methods are diversifying into cash, credit, magnetic prepaid cards (prepaid cards), electronic money, two-dimensional code payment, and the like. In the present age when payment methods are diversified in this way, even in the case of refueling sales at refueling stations (SS: refueling service stations), customers specify the payment method by inputting and operating the POS terminal for refueling at the time of self-refueling. Or, it is specified by using a dedicated card for each payment method.

In the case of refueling purchase, it is necessary to specify the type and quantity of oil to be purchased, but this includes the method of specifying the full tank, directly specifying the amount of oil, and specifying the amount of oil to purchase, and these are also in principle. Must be specified for each purchase.

On the other hand, for the purpose of reducing the complexity of the customer's operation, the customer's unique identification information (membership number, card number, etc.) is associated with the customer's regular refueling content (that is, the content that is always specified) and stored. By doing so, the customer can refuel with "usually specified contents" (hereinafter, may be referred to as "usual refueling" or usual refueling information) simply by inputting the identification information by some means. There is.

Furthermore, for example, the points to be given by setting the discount rate according to the customer's personal attributes such as whether or not they are SS members, past purchase history (refueling history, payment history, etc.), products purchased at the same time, birthday, etc. Customer retention and sales promotion methods such as setting a rate are realized by using customer's personal identification information (appropriately referred to as customer ID).

Payment systems that use personal information include the following.

Japanese Unexamined Patent Publication No. 2018-124839

However, for example, the refueling fee may be reduced by making payment by a method other than the "usually specified contents".

For example, with the advent of two-dimensional code payment methods using smartphones in recent years, with the diversification of payment methods, cashless payments are rapidly progressing, and promotion discounts and points are frequently given to each payment system provider. It is done.

In addition, for example, even in refueling at SS, there are increasing cases where the refueling unit price discount rate and the point award rate by regular or limited-time campaigns change depending on individual attributes such as membership registration and payment methods.

The amount of information regarding these discounts and point grants is enormous, depending on whether it exists at each member store headquarters such as a credit card company or an oil company or at each SS, or if there is a timely information. It is difficult for individual customers to extract what they need from this vast amount of information and select the method that is most beneficial to them (high discount rate, large amount of points awarded, etc.).

Therefore, we provide a payment method presentation method and a refueling system that provide useful information to customers.

An ID center that manages history information including a customer's refueling history and payment history, payment means and point means owned by the customer, and personal attribute information including information on the customer's attributes, a POS terminal, and a refueling machine. It is a refueling system having a refueling device having a refueling device and a refueling service station having a POS main body linked with the POS terminal, and the ID center has payment discount information regarding a discount for each payment means and points for each point means. When the POS main body recognizes the visit of the first customer by acquiring the point information regarding the grant, the personal identification information of the first customer is transmitted to the ID center, and the ID center is the first customer. Upon receiving the personal identification information of the first customer, the usual refueling information including the payment means and the point means corresponding to the personal identification information of the first customer is generated, and the personal attribute information of the first customer and the payment discount are generated. Based on the information and the point information, the recommended payment information including the payment means and the point means is generated, and the usual refueling information and the recommended payment information are transmitted to the POS main body.

It is a conceptual block diagram of a refueling system using personal identification information according to this invention. FIG. 2 is a diagram showing an example of a display screen. FIG. 3 is a diagram showing an example of a sequence of basic information collection processing. FIG. 4 is a diagram showing an example of settlement discount information. FIG. 5 is a diagram showing an example of point information. FIG. 6 is a diagram showing an example of personal discount information. FIG. 7 is a diagram showing an example of purchase element information. FIG. 8 is a diagram showing an example of personal attribute information. FIG. 9 is a diagram showing an example of recommended payment information evaluation criteria (payment-related). FIG. 10 is a diagram showing an example of recommended payment information evaluation criteria (point-related). FIG. 11 is a diagram showing an example of customer's personal attribute information and recommended payment information in the first case. FIG. 12 is a diagram showing an example of customer's personal attribute information and recommended payment information in the second case. FIG. 13 is a diagram showing an example of customer's personal attribute information and recommended payment information in the third case. FIG. 14 is a diagram showing an example of customer's personal attribute information and recommended payment information in the fourth case. FIG. 15 is a diagram showing an example of recommended payment information evaluation criteria (settlement-related) in the fourth case. FIG. 16 is an example of a reselection screen of a payment method and a point means, and is a diagram showing a case where only registered ones are displayed. FIG. 17 is an example of a reselection screen of a payment method and a point means, and is a diagram showing a case where unregistered ones are displayed.

Hereinafter, examples will be described with reference to the drawings. It should be noted that the examples are for the purpose of understanding the present invention, the application of the present invention is not limited to such examples, and the scope of protection extends to the description of the scope of claims and their equivalents. ..

[First Embodiment]
The first embodiment will be described.

<Configuration example of refueling system 100>
FIG. 1 is a diagram showing an example of the configuration of the refueling system 100. The refueling system 100 has an SS, an ID center 3, a point management center 4, a credit center 5, a two-dimensional code payment center 6, a member store headquarters 7, and an operating store 8.

The SS is a refueling service station, and has a refueling device 1 provided with a refueling machine 11 and a POS terminal 12, and a POS main body 2. The refueling device 1 and the POS main body 2 are connected wirelessly or by wire and can communicate with each other. The customer operates the screen displayed on the POS terminal 12 to refuel.

When the POS main body 2 acquires, for example, from the POS terminal 12 that the customer's membership card has been inserted or the customer has entered the membership number and password, the customer's identifier (personal identification information: for example, the membership number, etc.) ) Is acquired and sent to the ID center 3.

The ID center 3 is a customer ID linked to information such as payment methods (payment history including which payment method was used), refueling designation (refueling history including refueled oil type and refueling amount), and discounts performed at SS. Centrally manage (customer identifier). The ID center 3 is connected to the point management center 4, the credit center 5, the two-dimensional code payment center 6, the member store headquarters 7, and the operating store 8 through a network NW such as the Internet.

The point management center 4 manages the points given to the customer. Points indicate benefits such as cash or money that can be used at a specific place, such as 1 yen per point, or exchange for a prize depending on the number of points. The point management center 4 may be points issued by SS or an operating company, or may be points issued by another card company or organization. There may be a plurality of point management centers 4 for each type of points.

The credit center 5 is, for example, a credit card company or a publicity company that transmits information on credit cards. The credit center 5 distributes discount information, point redemption information, etc. in the payment of each credit card to other servers or publishes them on the WEB. There may be a plurality of credit centers 5.

The two-dimensional code payment center 6 is, for example, a two-dimensional code payment company or a publicity company that transmits information on two-dimensional code payment. The two-dimensional code payment center 6 distributes discount information, point redemption information, and the like in each two-dimensional code payment to other servers or publishes them on the WEB. There may be a plurality of two-dimensional code payment centers 6.

The member store headquarters 7 is, for example, an oil company that sells kerosene and gasoline to the SS and the operating company, becomes a member store of a credit card company, and issues affiliated credit cards. Further, since the member store headquarters 7 is an oil wholesale company, the trade between the operating company and the export source may be relayed in the import of crude oil and the like.

The operating store 8 is the head office of the operating company of SS and the parent company of SS. SS sells the product according to the instruction of the operating store 8. For example, when discounting or the like, the SS obtains the permission of the operating store 8 or implements it within the range permitted by the operating store 8.

The ID center 3 acquires and manages discount information and privilege information from the point management center 4, the credit center 5, the two-dimensional code payment center 6, the member store headquarters 7, the operating store 8, and the SS. The ID center 3 constantly manages the latest information by acquiring and updating information on a regular basis or at the time of updating information.

Further, when the ID center 3 receives the customer's identifier from the POS main body 2, for example, the ID center 3 receives the customer's usual refueling information and recommended payment information based on the personal attribute information registered corresponding to the personal identification information. Generate and hand over to POS main body 2. The POS main body 2 displays the usual refueling information and recommended payment information on the POS terminal 12 as needed.

<Display of recommended payment information>
The POS terminal 12 displays on the screen the recommended payment information entitled "Profit information" in addition to the usual refueling information regarding the usual refueling. The screen is, for example, a touch panel, which is a screen operated by the customer at the time of refueling.

FIG. 2 is a diagram showing an example of a display screen. The POS terminal 12 recognizes that a member or a customer who frequently visits the store has come to refuel, for example, by inserting a membership card or inputting a member ID (identifier). When the POS terminal 12 recognizes the customer, the POS terminal 12 displays the usual refueling information display screen D1 for the customer based on the customer information managed by the ID center 3.

On the screen D1, the usual refueling information is displayed on the left side. The contents displayed as usual refueling information are, for example, "payment method", "points", and "refueling information".

"Payment method" indicates a payment method, for example, in addition to cash, card type (card company name, etc.), two-dimensional code payment type (common name for two-dimensional code payment, company name, etc.), and the payment method. Includes the price if paid (eg, price per liter).

"Points" are points accumulated with payment, and the type of points (for example, the SS original points or the name of the company or service that provides the points) and the point grant rate (number of points granted per charge). including.

"Refueling information" includes oil type (regular, high octane, etc.) and refueling quantity (full tank, number of liters, etc.).

The usual refueling information is, for example, "payment method", "points", and "refueling information" that customers frequently use (more than a predetermined frequency). Further, the usual refueling information is, for example, the "payment method", "point", and "refueling information" that the customer used last time. That is, the usual refueling information is "payment method", "points", and "refueling information" that are expected to be selected by the customer.

Further, the screen D1 has a refueling information change button B1, a profit information button B2, and a refueling button B3. Each button is a soft button displayed on the touch panel, and by touching it, it is recognized that the button is pressed.

The refueling information change button B1 is a button for changing the refueling information. When the customer wants to change the content to be refueled (when he / she wants to change the oil type or quantity), he / she touches the refueling information change button B1. When the refueling information change button B1 is touched, the screen transitions to the refueling change screen, and the customer operates the screen to change the refueling information.

The refueling button B3 is a button that starts refueling according to the usual refueling information (acknowledged), and if changed, the refueling information after the change is used. The customer touches the refueling button B3 (S2) and starts refueling.

The profitable information button B2 is a button that is touched when the customer requests a payment method for refueling information, a payment method other than points, or points acquisition. An icon I1 indicating that there is profitable information is displayed at a position in contact with the profitable information button B2, a position where a part or all of the profitable information button B2 overlaps, or near the profitable information button B2. Icon I1 is always displayed by displaying it at a position in contact with the usual refueling information, a position where part or all of the usual refueling information overlaps, or near the usual refueling information, as shown by enclosing it with a broken line. It may be shown that the refueling information of is the most profitable information, and in this case, the icon I1 may not be displayed on the profitable information button B2, and the profitable information button B2 may be set to be inoperable. This allows the customer to recognize that there is more recommended (customer-beneficial) information. When the profit information button B2 is touched (S1), the comparison display screen D2 of the usual refueling information and the recommended payment information is displayed.

On the screen D2, the usual refueling information is displayed on the left side. The usual refueling information is the same as the usual refueling information on the screen D1. On the screen D2, the recommended payment information is displayed on the right side. The contents displayed as the recommended payment information are, for example, "payment method", "points", and "refueling information", which are the same display items as the usual refueling information. The recommended payment information is information that has advantages such as a higher discount rate or a larger amount of points acquired than the usual "payment method" and "points" of refueling information. For example, the payment method with the highest discount rate (discount fee) and the point type from which points can be earned most are displayed. The refueling information has the same contents as the refueling information of the usual refueling information.

The screen D2 displays the refueling buttons B4 and B5 at the bottom of each of the usual refueling information and the recommended payment information. When the customer touches the refueling button B4 (S3), the customer starts refueling with the contents displayed in the usual refueling information. On the other hand, when the customer touches the refueling button B5 (S4), the customer starts refueling with the contents displayed in the recommended payment information.

In addition, the profit information button B2 may not be displayed, and both the usual refueling information and the recommended payment information may be displayed in parallel from the beginning.

<Creation of recommended payment information>
In creating recommended payment information, collection of information that is the basis of recommended payment information (hereinafter, may be referred to as basic information) (hereinafter, may be referred to as basic information collection processing), and basic information and personal attribute information. The two processes of extracting recommended payment information by comparison with (hereinafter, may be referred to as recommended payment information extraction processing) are executed. Hereinafter, each process will be described.

<1. Basic information collection process>
FIG. 3 is a diagram showing an example of a sequence of basic information collection processing. The ID center 3 acquires basic information from various communication devices in the basic information collection process. The POS main unit 2, the ID center 3, the point management center 4, the credit center 5, the two-dimensional code payment center 6, the member store headquarters 7, and the operating store 8 are communication devices such as computers and server machines having communication functions, respectively. Suppose that The ID center 3 communicates with each communication device and acquires basic information. The processes described below are realized by the processor of each communication device loading the program stored in the storage into the memory and executing the loaded program.

The ID center 3 acquires the member store campaign information from the member store headquarters 7 (S11). The member store campaign information includes, for example, information on a card campaign issued by the member store headquarters 7 and a campaign such as an increase in points. The credit card issued by the member store headquarters 7 may be hereinafter referred to as a member store card.

The ID center 3 acquires the store campaign information from the store 8 (S12). The operating store campaign information includes, for example, information regarding a discount or point redemption campaign conducted by the operating store (SS head office). The points here include points attached to a prepaid card operated by the operating store, a membership card operated by the operating store, and the like. The credit card issued by the operating store 8 as a member store of the credit card company may be hereinafter referred to as an operating store card.

The ID center 3 acquires store campaign information from the POS main body 2 (S13). The store campaign information includes, for example, information related to a campaign such as a discount or an increase in points to be carried out at the store (SS) where the POS main body is installed. Further, the store may collect the campaign information carried out by the credit card company or the member store headquarters instead of the campaign information independently carried out by the store, and provide the information to the ID center 3 including the campaign information. The points here include points attached to a prepaid card operated by the operating store, a membership card operated by the operating store, and the like. The store campaign information includes recommended payment information evaluation criteria that are unique to each store or that follow the instructions of the operating store 8 and the member store headquarters 7. The recommended payment information evaluation standard includes information that serves as a standard indicating how to use the recommended payment information in the preparation of the recommended payment information described below.

The ID center 3 acquires point campaign information from the point management center 4 (S14). The point campaign information includes information about the campaign such as, for example, an increase in points. The points here include points attached to a prepaid card operated by the operating store, a membership card operated by the operating store, and the like. Further, the points here may include points of a point card issued by a store other than the operating store, for example, which is generally distributed.

The ID center 3 acquires credit card campaign information from the credit center 5 (S15). The credit card campaign information includes, for example, information about the campaign such as a discount by using the credit card and an increase in the amount of accompanying points. The points here refer to the points attached to the credit card.

The ID center 3 acquires the two-dimensional code payment campaign information from the two-dimensional code payment center 6 (S16). The two-dimensional code payment campaign information includes, for example, information related to the campaign such as a discount by using the two-dimensional code payment and an increase in the amount of accompanying points. The points here refer to the points associated with the two-dimensional code payment.

The ID center 3 updates the basic information every time it acquires the basic information from each communication device (S11 to S16) (S17).

<1.1 Basic information for creating recommended payment information>
The basic information will be explained. The basic information includes, for example, payment discount information, point information, personal discount information, and purchase element information. Hereinafter, each information will be described. In addition, although it is not basic information, there is personal attribute information as information to be compared with basic information. Personal attribute information will also be described.

<1.1.1 Settlement discount information>
FIG. 4 is a diagram showing an example of settlement discount information. Settlement discount information is information about discounts that a customer may receive by means of settlement. The information elements of the settlement discount information include "use settlement means", "discount amount / rate", "applicable period", and "applicable condition".

The "payment method used" indicates the payment method of the customer, and includes a credit card or a two-dimensional code payment. The "use payment method" includes a specific payment method such as a credit card company name, a credit card name, and a two-dimensional code payment name.

The "discount amount / rate" indicates the discount amount or discount rate when the use settlement method is used, and includes the amount or rate. The "discount amount / rate" is, for example, a discount amount with respect to the refueling unit price.

The “applicable period” indicates the period during which the discount of the usage settlement means is applied, and includes the entire day or period of the applicable period. Note that, for example, when only the discount currently applied to the settlement discount information is stored, the application period may not be necessary. The same applies to the following information regarding the applicable period.

"Applicable conditions" indicate the conditions for receiving a discount when using the usage settlement means. The "applicable condition" includes, for example, "none" when applied unconditionally, and the amount of refueling when applied according to the amount of refueling.

The ID center 3 acquires payment discount information from, for example, a credit center 5 and a two-dimensional code payment center 6. In addition, the ID center 3 provides payment discount information regarding the card issued independently by the store (SS), the card issued by the operating store 8, and the card issued by the member store headquarters 7, to the POS main body 2, the operating store 8, or the operating store 8. It may be obtained from the member store headquarters 7. A credit card issued by a store (SS) as a member store of a credit card company is hereinafter referred to as a store card as appropriate.

<1.1.2 Point information>
FIG. 5 is a diagram showing an example of point information. The point information is information about points that the customer may receive depending on the point card used. The information elements of the point information include "point means", "point grant amount / rate", "applicable period", and "applicable condition".

"Point means" indicates the type of point card used by the customer. The "point means" includes information such as the name of the point card, a point card unique to the store, or whether or not the point card is a point card of the operating store.

The "point award amount / rate" indicates the point award amount or the award rate when the point means is used, and includes the point amount or the ratio. The "point award amount / rate" is, for example, the point award amount for the refueled charge.

The “applicable period” indicates the period during which the point grant of the point means is applied, and includes the entire day or period of the applicable period.

"Applicable conditions" indicate the conditions for receiving points when the point means is used.

The ID center 3 acquires point information from, for example, the point management center 4. In addition, the ID center 3 provides point information regarding the points of the card issued independently by the store (SS), the card issued by the operating store 8, and the card issued by the member store headquarters 7, to the POS main body 2, the operating store 8, or the operating store 8. It may be obtained from the member store headquarters 7. Further, the ID center 3 may acquire point information regarding points related to a credit card or a two-dimensional code payment from the credit center 5 or the two-dimensional code payment center 6.

<1.1.3 Personal discount information>
FIG. 6 is a diagram showing an example of personal discount information. Personal discount information is information about discounts that a customer may receive, depending on the attributes of the individual. Information elements of personal discount information include "attribute" and "content".

"Attribute" indicates the attribute of the customer. "Attributes" include personal attributes such as address and gender, as well as past purchase history.

"Content" indicates the discount content, application period, application conditions, and the like. “Content” indicates, for example, the content of a discount for a customer having a specific attribute.

The ID center 3 acquires personal discount information from, for example, the POS main body 2, the operating store 8, and the point management center 4.

<1.1.4 Purchase element information>
FIG. 7 is a diagram showing an example of purchase element information. Purchase factor information is information about discounts that a customer may receive depending on the method of purchase (such as the amount of refueling). Information elements of purchase element information include "type", "applicable period", and "content".

"Type" indicates the type of gasoline to be refueled. The "type" includes, for example, regular and high octane.

"Applicable period" indicates the period during which the discount is applied, and includes the entire day or period of the applicable period.

"Content" indicates the content of the discount, applicable conditions, and the like. The "content" includes, for example, a refueling amount and a corresponding discount amount.

The ID center 3 acquires purchase element information from, for example, the POS main body 2 and the operating store 8.

<1.1.5 Personal attribute information>
FIG. 8 is a diagram showing an example of personal attribute information. The personal attribute information includes attributes such as the gender of the individual and past purchase history. The information elements of personal attribute information are "personal identification information", "name", "address", "birthday", "gender", "credit card", "two-dimensional code payment", "points", and "refueling history". , And "Purchase history of non-oil products".

The "personal identification information" is information (identifier) that identifies a customer, and includes, for example, a membership number, a my number, and the like. Further, the "personal identification information" may be a random numerical value or a character string assigned by the ID center 3.

"Name", "Address", "Birthday", and "Gender" indicate the customer's name, address, birthday, and gender, respectively. The "address" may be limited to prefectures as shown in FIG. 8, or may include municipalities and street addresses.

A "credit card" is information about a customer's credit card. The "credit card" may include a so-called generally used credit card, a store-specific credit card, or the like.

"Two-dimensional code payment" is information about the two-dimensional code payment possessed by the customer. The "two-dimensional code payment" may be, for example, a common name for a two-dimensional code payment such as "D-pay", or may be a company name that provides a two-dimensional code payment.

"Points" are information about the point card possessed by the customer. The "points" may include so-called generally used point cards or store-specific point cards. In addition to the point card, the "point" may be a point application installed on a smartphone or tablet terminal.

"Refueling history" indicates the customer's past refueling history. As shown in FIG. 8, the "refueling history" may be limited to a period such as the latest one month, or may be limited to a predetermined number of times in the past.

The "non-oil purchase history" indicates the purchase history of the customer's past non-refueling products. As shown in FIG. 8, the "non-oil product purchase history" may be limited to a period such as the last 3 months, or may be limited to a predetermined number of times in the past. .. In addition, the "non-oil purchase history" may be the average value of all past purchase amounts.

The ID center 3 acquires and updates personal attribute information every time a customer refuels or purchases a product, for example. Further, the ID center 3 acquires and updates the data registered by the customer as personal attribute information. That is, personal attribute information is acquired at the time of past payment by the customer, or is acquired by having the customer register. In any case, any means for acquiring or updating the personal attribute information may be used, and here, it is necessary to keep the personal attribute information up-to-date at all times.

<2. About recommended payment information extraction process>
The recommended payment information extraction process will be described. The recommended payment information extraction process is a process of comparing payment discount information and point information with personal attribute information and extracting matching information. Whether or not they match or whether or not they are extracted as recommended payment information is based on the recommended payment information evaluation criteria.

FIG. 9 is a diagram showing an example of recommended payment information evaluation criteria (payment-related). The ID center 3 extracts the payment method of the customer's recommended payment information according to the recommended payment information evaluation standard (payment-related). According to the evaluation criteria of FIG. 9, the ID Center 3 selects the credit card registered in the "personal attribute information" that has the most advantageous discount in the refueling oil type and refueling amount specified by the customer on the day of refueling. Extract. In addition, the ID center 3 extracts the two-dimensional code payment registered in the "personal attribute information" that has the most advantageous discount in the refueling oil type and refueling amount specified by the customer on the day of refueling. Then, the ID center 3 compares the extracted credit card with the discount amount of the two-dimensional code payment, and extracts an advantageous one (for example, one having a larger discount amount) as a payment method of the recommended payment information of the customer. If the discount amount is the same, the ID center 3 preferentially extracts the credit card. Further, when there are a plurality of credit cards or two-dimensional code payments having the same maximum discount amount, the ID center 3 may select any one or extract all of them. Further, the two-dimensional code payment may be preferentially extracted.

FIG. 10 is a diagram showing an example of recommended payment information evaluation criteria (point-related). The ID center 3 extracts points of the customer's recommended payment information according to the recommended payment information evaluation criteria (point-related). According to the evaluation criteria of FIG. 10, among the points of the store card registered in the "personal attribute information", the ID center 3 is most advantageous in giving points in the refueling oil type and refueling amount specified by the customer on the day of refueling. Extract things. In addition, among the points of the generally used point card registered in the "personal attribute information", the ID center 3 gives the most advantageous points in the refueling type and the amount of refueling specified by the customer on the day of refueling. Extract. Then, the ID center 3 compares the points of the extracted store card with the points given amount of the commonly used point card, and the advantageous one (the one with a larger amount of points given) is used as the point of the recommended payment information of the customer. Extract. If the points awarded are the same, the ID center 3 preferentially extracts the points of the store card. In addition, the points of a generally used point card may be preferentially extracted. Further, when there are a plurality of commonly used point cards with the maximum point grant amount, the ID center 3 may select any one or extract all of them.

Hereinafter, each case will be described. In the following cases, unless otherwise specified, the respective information includes the settlement discount information in FIG. 4, the point information in FIG. 5, the personal discount information in FIG. 6, the purchase element information in FIG. 7, and FIG. It shall be in accordance with the personal attribute information of. Further, in the following cases, unless otherwise specified, each evaluation standard shall follow the recommended payment information evaluation standard (payment-related) in FIG. 9 and the recommended payment information evaluation standard (point-related) in FIG.

<2.1 First case>
FIG. 11 is a diagram showing an example of customer's personal attribute information and recommended payment information in the first case. The first case is when a customer, Kazuo Ichiyama (sometimes called a customer in the first case) refuels 30 L (liter) of regular gasoline on Sunday, July 5, 2020. Is an example of. It should be noted that the 30L refueling of regular gasoline is assumed to be the refueling content of the customer's usual refueling information.

The ID center 3 compares the credit card of the customer with the credit card of the payment discount information from the customer's personal attribute information (personal attribute information of FIG. 11), and extracts the matching one. Further, the ID center 3 compares the two-dimensional code payment of the customer with the two-dimensional code payment of the payment discount information from the personal attribute information of the customer, and extracts the matching one. The ID center 3 extracts "A card", "B card", "C card", "member store card", and "D pay".

The ID center 3 re-extracts the payment means having the discount applied to the customer today from the extracted payment means from the application period and the application conditions of the payment discount information. The ID center 3 excludes the "B card" and the "member store card" from the applicable period, and re-extracts the "A card", the "C card", and the "D pay".

ID Center 3 compares the "A card", which has the largest discount amount with a credit card, with the "D pay", which is the only two-dimensional code payment, according to the recommended payment information evaluation criteria (payment-related), and the same discount amount. Since it is (unit price discount of 3 yen), priority is given to credit cards, and "A card" is determined as the payment method for recommended payment information.

On the other hand, the ID center 3 compares the point means possessed by the customer with the point means of the point information from the personal attribute information of the customer, and extracts the matching one. The ID center 3 extracts "store points" and "G points".

The ID center 3 re-extracts the point means having the point grant applied to the customer today from the extracted point means from the application period and the application condition of the point information. The ID center 3 re-extracts "store points" and "G points".

The ID Center 3 determines "G points", which have the largest amount of points awarded (points awarded per charge), as the point means of recommended payment information, in accordance with the recommended payment information evaluation criteria (point-related).

Then, the ID center 3 extracts the discount applied to the customer today from the personal discount information. ID Center 3 determines that the "birthday" and "refueling history" of the personal discount information match, and if the SS is located in Tokyo, the "address" matches, and the refueling unit price 3 is combined. Extract that it is a yen discount.

Then, the ID center 3 extracts the discount applied to the customer today from the purchase element information. The ID center 3 determines that "regular gasoline" matches from the purchase element information, and extracts that the refueling unit price is 1 yen discount.

In summary, the ID Center 3 determines that the payment method is "A card" with a refueling unit price of 3 yen discount, and the point means is "G points" with 1 point given for every 200 yen of refueling charge as customer's recommended payment information. Then, the ID center 3 further extracts that the refueling unit price is discounted by 3 yen based on the personal discount information and the refueling unit price is discounted by 1 yen based on the purchase element information, and the refueling unit price is discounted by 4 yen. Since the discount based on the personal discount information and the purchase element information is the same as the discount applied to the refueling based on the usual refueling information, it may be extracted at the time of generating the usual refueling information.

<2.2 Second case>
FIG. 12 is a diagram showing an example of customer's personal attribute information and recommended payment information in the second case. The second case is an example in which a customer, Futago (sometimes called a customer in the second case), refuels 20 L of high-octane gasoline on Monday, August 10, 2020. be.

The ID center 3 compares the credit card of the customer with the credit card of the payment discount information from the customer's personal attribute information (personal attribute information of FIG. 12), and extracts the matching one. Further, the ID center 3 compares the two-dimensional code payment of the customer with the two-dimensional code payment of the payment discount information from the personal attribute information of the customer, and extracts the matching one. The ID center 3 extracts "A card", "B card", "operator store card", "store card", and "E-pay".

The ID center 3 re-extracts the payment means having the discount applied to the customer today from the extracted payment means from the application period and the application conditions of the payment discount information. The ID center 3 excludes the "A card", the "operating store card" from the application period, and the "B card" from the application conditions, and re-extracts the "store card" and the "E-pay".

The ID center 3 determines "E-pay", which has the largest discount amount, as the payment method for the recommended payment information, in accordance with the recommended payment information evaluation criteria (payment-related).

On the other hand, the ID center 3 compares the point means possessed by the customer with the point means of the point information from the personal attribute information of the customer, and extracts the matching one. The ID center 3 extracts "store points" and "H points".

The ID center 3 re-extracts the point means having the point grant applied to the customer today from the extracted point means from the application period and the application condition of the point information. The ID center 3 re-extracts "store points" and "H points".

Since the ID center 3 has the same amount of points awarded in accordance with the recommended payment information evaluation criteria (point-related), the store points are prioritized and the "store points" are determined as the point means of the recommended payment information.

Then, the ID center 3 extracts the discount applied to the customer today from the personal discount information. The ID center 3 extracts from the personal discount information that the "gender" and the "purchase history of non-oil products" match, and that the refueling unit price is a 2 yen discount.

Then, the ID center 3 extracts the discount applied to the customer today from the purchase element information. The ID center 3 determines that "high octane gasoline" matches from the purchase element information, and extracts that the refueling unit price is 1 yen discount.

In summary, the ID Center 3 determines that the payment method is "E-pay", which is a refueling unit price discount of 2 yen, and the point means is "store points", which is given 1 point for every 300 yen of refueling fee, as customer's recommended payment information. Then, the ID center 3 further extracts that the refueling unit price is discounted by 2 yen based on the personal discount information and the refueling unit price is discounted by 1 yen based on the purchase element information, and the refueling unit price is discounted by 3 yen.

<2.3 Third case>
FIG. 13 is a diagram showing an example of payment discount information, customer's personal attribute information, and recommended payment information in the third case. It is assumed that the information in FIGS. 5, 6 and 7 is the same. In the third case, the application and application conditions of a larger discount amount exist in the "store card" of the payment discount information (the shaded portion of the payment discount information in FIG. 13). The added applicable condition is "female and age 50 years or older", and the condition of the amount of refueling is 10 L or more. Since the applicable condition "female and age 50 years or older" relates to "age" and "gender" of personal attribute information, it may be managed as personal discount information.

The third case is an example in which a customer, Futago (sometimes called a customer in the third case), refuels 20 L of high-octane gasoline on Monday, August 10, 2020. be.

The ID center 3 compares the credit card of the customer with the credit card of the payment discount information from the customer's personal attribute information (personal attribute information of FIG. 13), and extracts the matching one. Further, the ID center 3 compares the two-dimensional code payment of the customer with the two-dimensional code payment of the payment discount information from the personal attribute information of the customer, and extracts the matching one. The ID center 3 extracts "A card", "B card", "operator store card", "store card" and "E-pay".

The ID center 3 re-extracts the payment means having the discount applied to the customer today from the extracted payment means from the application period and the application conditions of the payment discount information. ID Center 3 excludes "A card" and "operator card" from the applicable period, and further excludes "B card" from the applicable conditions, and "store card" (applicable condition "female and age 50 years or older" And "Refueling 10L or more"), and "E-pay" are re-extracted.

The ID Center 3 determines the "store card" having the largest discount amount as the payment method for the recommended payment information in accordance with the recommended payment information evaluation criteria (payment-related).

On the other hand, the ID center 3 compares the point means possessed by the customer with the point means of the point information from the personal attribute information of the customer, and extracts the matching one. The ID center 3 extracts "store points" and "H points".

The ID center 3 re-extracts the point means having the point grant applied to the customer today from the extracted point means from the application period and the application condition of the point information. The ID center 3 re-extracts "store points" and "H points".

Since the ID center 3 has the same amount of points awarded in accordance with the recommended payment information evaluation criteria (point-related), the store points are prioritized and the "store points" are determined as the point means of the recommended payment information.

Then, the ID center 3 extracts the discount applied to the customer today from the personal discount information. The ID center 3 extracts from the personal discount information that the "gender" and the "purchase history of non-oil products" match, and that the refueling unit price is a 2 yen discount.

Then, the ID center 3 extracts the discount applied to the customer today from the purchase element information. The ID center 3 determines that "high octane gasoline" matches from the purchase element information, and extracts that the refueling unit price is 1 yen discount.

In summary, the ID Center 3 determines that the payment method is a "store card" with a refueling unit price of 6 yen discount, and the point means is "store points" with 1 point given for every 300 yen of refueling charge as customer's recommended payment information. Then, the ID center 3 further extracts that the refueling unit price is discounted by 2 yen based on the personal discount information and the refueling unit price is discounted by 1 yen based on the purchase element information, and the refueling unit price is discounted by 3 yen. Since the customer receives the discount of the store card and the discount of the personal discount information in duplicate due to the fact that he is a woman, for example, the discount of the personal discount information with a small discount amount is received. You may not be able to receive it.

<2.4 Fourth case>
FIG. 14 is a diagram showing an example of payment discount information, customer's personal attribute information, and recommended payment information in the fourth case. It is assumed that the information in FIGS. 5, 6 and 7 is the same. In the fourth case, the settlement discount information in which the discount rate, the discount amount, and the points granted in FIG. 14 are mixed is used. Further, in the fourth case, the recommended payment information evaluation standard (payment-related) in FIG. 15 is used.

FIG. 15 is a diagram showing an example of recommended payment information evaluation criteria (settlement-related) in the fourth case. According to the evaluation criteria of FIG. 15, among the credit cards registered in the "personal attribute information", the ID center 3 has the most advantageous discount or grant point in the refueling oil type and refueling amount specified by the customer on the day of refueling. Extract things. In addition, the ID Center 3 extracts the two-dimensional code payment registered in the "personal attribute information" that has the most advantageous discount or grant points in the refueling oil type and refueling amount specified by the customer on the day of refueling. do.

The fourth case is an example in which a customer, Saburo Mita (sometimes called a customer in the fourth case), refuels 30 L of regular gasoline on Saturday, July 10, 2021. ..

ID Center 3 has a fixed rate for the refueling unit price (discount rate) and a fixed amount for the refueling unit price (discounted amount), and the discount is multiplied by the fixed rate for the refueling unit price on the day. And extract the one that is more advantageous (the one with the larger discount amount).

In addition, when the discount is for the refueling unit price or for giving a certain percentage of points to the total refueling fee, the ID Center 3 multiplies the refueling unit price on the day by the specified refueling amount to provide a temporary refueling fee. Calculate and multiply the provisional refueling fee by the point grant rate to calculate the number of points (grant points). On the other hand, the ID center 3 calculates the total discount amount based on the same designated refueling amount. Then, the ID center 3 extracts the most advantageous one (the one with the large total discount amount, the one with the large number of points) from each of the calculated number of points and the total discount amount.

The ID center 3 also extracts the two-dimensional code payment by the same method as that of a credit card. Further, the ID center 3 gives priority to the two-dimensional code payment when the discounts are the same.

The ID center 3 compares the credit card of the customer with the credit card of the payment discount information from the customer's personal attribute information (personal attribute information of FIG. 14), and extracts the matching one. Further, the ID center 3 compares the two-dimensional code payment of the customer with the two-dimensional code payment of the payment discount information from the personal attribute information of the customer, and extracts the matching one. The ID center 3 extracts "A card", "B card", "C card", "merchant card", "D pay", "E pay", and "F pay".

The ID center 3 re-extracts the payment means having the discount applied to the customer today from the extracted payment means from the application period and the application conditions of the payment discount information. ID Center 3 excludes "Merchant Card" from the applicable period and re-uses "A Card", "B Card", "C Card", "D Pay", "E Pay", and "F Pay". Extract.

The ID center 3 determines the payment method as follows. The ID center 3 calculates the unit price per liter of regular gasoline as 100 yen.

The ID center 3 calculates the total discount amount or the points granted for each payment method. The calculation result is as follows.
・ "A card"
Total discount amount = 100 yen x 3% x 30L = 90 yen ・ "B card"
Total discount amount = 1 yen x 30L = 30 yen ・ "C card"
Grant points = 100 yen x 30L x 4% = 120 points ・ "D pay"
Total discount amount = 100 yen x 3% x 30L = 90 yen ・ "E-pay"
Total discount amount = 1 yen x 30L = 30 yen ・ "F pay"
Grant points = 100 yen x 30L x 2% = 60 points The ID Center 3 extracts the one with the largest total discount amount and the one with the most grant points from each of the credit card and the two-dimensional code payment. The ID center 3 extracts an "A card" of 90 yen for the total discount amount of the credit card, and an "C card" of 120 points for the granted points. In addition, the ID center 3 extracts "D-pay" of 90 yen for the total discount amount of the two-dimensional code payment, and "F-pay" of 60 points for the grant points. The ID center 3 finally extracts the "C card" for the point grant. Finally, since the total discount amount is the same, the ID center 3 gives priority to the two-dimensional code payment and extracts "D pay".

In the above, the ID center 3 calculates the total discount amount and the points to be given assuming the amount of refueling, but the discount and the points to be given to the refueling unit price per liter may be calculated and compared. ..

Further, in the fourth case, two payment methods are extracted. Although the recommended payment information displayed on the screen D2 of FIG. 2 is one, the two extracted payment methods may be displayed. In this case, for example, on the screen D2 of FIG. 2, "recommended payment information 1" and "recommended payment information 2" are set, different payment methods are displayed for each, and a refueling button is displayed at the bottom of each.

Further, the ID center 3 may compare the granted points with the total discount amount and extract the advantageous one. For example, by converting 1 point into 1 yen and converting points into monetary amounts, comparison is possible.

On the other hand, the ID center 3 compares the point means possessed by the customer with the point means of the point information from the personal attribute information of the customer, and extracts the matching one. The ID center 3 extracts "store points", "G points" and "H points".

The ID center 3 re-extracts the point means having the point grant applied to the customer today from the extracted point means from the application period and the application condition of the point information. The ID center 3 re-extracts "store points" and "G points".

The ID Center 3 determines "G points", which have the largest amount of points awarded (points awarded per charge), as the point means of recommended payment information, in accordance with the recommended payment information evaluation criteria (point-related).

Then, the ID center 3 extracts the discount applied to the customer today from the personal discount information. When the SS is located in Chiba prefecture, the ID center 3 determines that the "address" matches in the personal discount information, and extracts that the refueling unit price is 1 yen discount.

Then, the ID center 3 extracts the discount applied to the customer today from the purchase element information. The ID center 3 determines that "regular gasoline" matches from the purchase element information, and extracts that the refueling unit price is 1 yen discount.

In summary, the ID Center 3 determines "C card" and "D pay" as the payment method and "G point" as the point means as the customer's recommended payment information. Then, the ID center 3 further extracts that the refueling unit price is discounted by 1 yen based on the personal discount information and the refueling unit price is discounted by 1 yen based on the purchase element information, and the refueling unit price is discounted by 2 yen.

In the present embodiment, the ID center 3 presents a payment method other than the usual refueling information to the customer as profitable information. Since the ID center 3 generates profitable information based on the collected payment discount information and point information, it is possible to present the recommended payment information that is most advantageous (or more than one advantageous) to the customer on the day. can. As a result, the customer can easily refuel with the usual refueling information, recognize that there is information that the customer can benefit from, and can select a payment method according to the recommended payment information presented. You can refuel cheaply and get more points.

[Second Embodiment]
Next, the second embodiment will be described. In the second embodiment, one or more payment methods and points in the recommended payment information of profitable information are displayed. In the first embodiment, the most advantageous payment method and point means were extracted (excluding the fourth case), but in the second embodiment, for example, a number capable of displaying on the screen. For example, multiple payment methods and point means shall be selected.

FIG. 16 is a diagram showing an example of a reselection screen of a payment method and a point means. When the customer touches the profit information button B2, the customer transitions to the payment method reselection screen D3 or the point means reselection screen D4. The screen transition may be, for example, either the screen D4 next to the screen D4 or the screen D3 next to the screen D4. Further, the trigger for transitioning from the screen D3 and the screen D4 to the next screen is, for example, reselection of the payment method or point means by the customer (touching the button of the payment method or point means to be used). Then, after the customer reselects the payment method and the point means on the screens D3 and D4, the screen returns to the screen D1 and the reselected payment method and the point means are displayed on the screen D1.

The payment reselection screen D3 displays the top four more advantageous payment methods among the customer's credit card and two-dimensional code payment. Here, the top four are used, but the number of displays may be arbitrary. Then, on the screen D3, the currently selected payment method (initial state is the usual payment method for refueling information) is displayed in a different color, thick frame, shading, etc. from the unselected payment method. To. On the screen D3 of FIG. 16, "B card" displayed in a thick frame is being selected. For example, on the screen D3, the payment methods may be rearranged in descending order of the discount amount.

The point means reselection screen D4 displays the top four more advantageous point means among the point means possessed by the customer. However, if there are less than four point means, only the existing number (two in FIG. 16) is displayed. Then, on the screen D4, the currently selected point means (initial state is the usual point means of refueling information) is displayed in a different method from the unselected point means such as a different color, a thick frame, and shading. To. On the screen D4 of FIG. 16, the "store point" displayed in a thick frame is being selected. In addition, for example, on the screen D4, the point means may be rearranged in descending order of the point award rate.

With such a screen configuration, the customer can select from a plurality of payment methods and point means. If the customer wants to select a payment method or point method based on factors other than the discount amount or points granted, the customer can select the payment method or point method desired by the customer with the screen configuration, and customer satisfaction is improved. ..

FIG. 17 is a diagram showing an example of a reselection screen of a payment method and a point means. In FIG. 16, the customer's credit card, two-dimensional code payment, and point means are displayed on the screens D3 and D4. However, in the example of FIG. 17, a payment method and a point means that the customer does not have (not recorded in the personal attribute information) are also displayed. Note that, for example, a payment method or point means that the customer does not have is displayed when it is more advantageous than the most advantageous payment method or point means that the customer has.

The payment method reselection screen D5 displays a "member store card" that the customer does not have. For example, the button is surrounded by a dotted line to differentiate it from other payment methods so that the customer can recognize that the customer does not have it. The same applies to the point means reselection screen D6.

Credit cards, two-dimensional code payments, and point means, for example, are not always the latest ones stored in personal attribute information. After updating the personal attribute information, there is a possibility that the customer has obtained a new one or the customer has not registered. Therefore, by adopting the screen configuration as shown in FIG. 17, the customer may be able to select a more advantageous payment method or point means, and the customer satisfaction is improved. In some cases, the customer may have an opportunity to acquire (join) a new payment method or point method.

[Other embodiments]
Other embodiments will be described.

The customer may not be able to receive the discount based on the purchase factor information in the refueling amount in the usual refueling information. Therefore, for example, the ID center 3 may display a display such as "If you refuel 30 L, the unit price will be discounted by 1 yen" to the customer who refuels 20 L, and may notify that the discount can be received by refueling more. ..

Further, the ID center 3 may display the content of the discount based on the personal attribute information as information accompanying the usual refueling information.

1: Refueling device 2: POS main unit 3: ID center 4: Point management center 5: Credit center 6: Two-dimensional code payment center 7: Merchant headquarters 8: Operating store 11: Refueling machine 12: POS terminal 100: Refueling system NW :network

Claims (12)

An ID center that manages history information including a customer's refueling history and payment history, payment means and point means owned by the customer, and personal attribute information including information on the customer's attributes, a POS terminal, and a refueling machine. A refueling system having a refueling device and a refueling service station having a POS main body linked to the POS terminal.
The ID center acquires payment discount information regarding discounts for each payment method and point information regarding point granting for each point means.
When the POS main body recognizes the visit of the first customer, the POS main body transmits the personal identification information of the first customer to the ID center.
Upon receiving the personal identification information of the first customer, the ID center generates the usual refueling information including the payment means and the point means corresponding to the personal identification information of the first customer, and the first one. Based on the customer's personal attribute information, the payment discount information, and the point information, recommended payment information including the payment means and the point means is generated, and the usual refueling information and the recommended payment information are transmitted to the POS main body. Refueling system. The ID center is a payment means registered in the ID center by the first customer, and among the payment means for which a discount is implemented in the payment discount information, the payment means having the largest discount amount is used. The refueling system according to claim 1, which is determined as a payment method for the recommended payment information. The ID center is a point means registered in the ID center by the first customer, and among the point means to which points are given in the point information, the point means having the largest amount of points given is recommended. The refueling system according to claim 1, which is determined as a point means of payment information. The refueling system according to claim 1, wherein the payment means includes a credit card and a two-dimensional code payment. The refueling system according to claim 1, wherein the ID center determines the payment means and the point means in the recommended payment information based on an evaluation standard as an index for determining the payment means and the point means. The refueling system according to claim 1, wherein the POS main body displays the payment means of the recommended payment information and the payment means of the usual refueling information side by side on the screen of the POS terminal. The ID center extracts the first number of registered payment means from the payment means registered by the first customer in the ID center in descending order of the discount amount.
Among the point means registered by the first customer in the ID center, the second number of registered point means is extracted in descending order of the amount of points granted, and the extracted registered settlement means and registered point means are recommended. The refueling system according to claim 1, which is determined as a payment means and a point means for payment information. The POS body is
A first screen in which the payment means for the recommended payment information and the payment means for the usual refueling information are arranged on the same screen of the POS terminal, and one of the payment means can be selected by the customer. ,
A second screen in which the point means of the recommended payment information and the point means of the usual refueling information are arranged on the same screen of the POS terminal, and any of the point means can be selected by the customer. , Are sequentially displayed. The refueling system according to claim 7. The ID center further
From the payment means that the customer has not registered in the ID center and the discount is executed in the payment discount information, the third unregistered payment means is extracted in descending order of the discount amount.
From the point means that the customer has not registered in the ID center and the points are given in the point information, the fourth or less unregistered point means are extracted in descending order of the amount of points given.
The extracted unregistered payment means and unregistered point means are determined as the payment means and point means of the recommended payment information together with the registered payment means and the registered point means.
The refueling system according to claim 8, wherein the POS main body displays the unregistered payment means and the unregistered point means on the screen in a display method different from that of the registered payment means and the registered point means. The refueling system according to claim 1, wherein the ID center generates the usual refueling information based on the history information of the first customer. The refueling system according to claim 1, wherein the ID center generates the usual refueling information based on the registered contents when the contents related to the usual refueling information corresponding to the first customer are registered. When the ID center has a first payment means for discounting by amount and a second payment means for discounting by giving points in the payment discount information, the ID center is the most among the first payment means. The refueling system according to claim 1, wherein the payment means having a large discount amount and the payment means having the largest amount of points awarded among the second payment means are determined as the payment means of the recommended payment information.

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