JP2021197092A - Commodity data processing system, commodity data processing method and program - Google Patents

Abstract

To provide a commodity data processing system capable of giving proper points to a customer who performs a transaction.SOLUTION: A commodity data processing system includes acquisition means, display means, generation means, reception means, display control means and transaction control means. The acquisition means acquires membership information. The display means displays the membership information acquired by the acquisition means. The generation means generates transaction information on the basis of registered commodity information. The reception means accepts an operation for the acquisition means to acquire the membership information. When the operation is accepted, the display control means changes a display aspect of the membership information displayed in the display means. When the operation is accepted, the transaction control means performs a transaction by including membership information acquired after the operation is accepted into the transaction information.SELECTED DRAWING: Figure 8

Description

The present invention relates to a product data processing system, a product data processing method, and a program.

Conventionally, in stores, for example, points are given to registered members according to the number of visits to the store, and discounts are given according to the number of points. As a related technique, a system in which a security level is set according to a purchase frequency has been proposed (see Patent Document 1 below).

In addition, the customer may want to check the number of points at the beginning of shopping, in the middle of shopping, or when waiting for the payment turn. For this reason, a display terminal that displays member information including the number of points is placed in the store, and the customer can read the membership card on the display terminal so that the member information can be confirmed at the customer's favorite timing. Is being done.

Japanese Unexamined Patent Publication No. 2006-285329

However, for example, if the customer only confirms the member information and leaves the display terminal, the member information of the customer may remain on the display terminal as it is. Then, if the transaction is carried out using the member information of the customer, the transaction is carried out using the member information of the customer unrelated to the transaction. As a result, the customer who makes a transaction and the customer indicated by the member information remaining on the display terminal do not match, and points cannot be appropriately given to the customer who makes a transaction, so that a suitable transaction can be made. There was a problem that it could not be done.

The present invention has been made in view of such circumstances, and an object of the present invention is to provide a technique capable of conducting a suitable transaction.

In order to solve the above-mentioned problems, the product data processing system according to one aspect of the present invention is registered as an acquisition means for acquiring member information and a display means for displaying the member information acquired by the acquisition means. A generation means for generating transaction information based on product information, a reception means for receiving an operation for acquiring member information by the acquisition means, and a member information displayed on the display means when the operation is received. It is characterized by comprising a display control means for changing the display mode, and, when the operation is accepted, a transaction control means for including the member information acquired after the operation is accepted in the transaction information and performing a transaction. It is a product data processing system.

It is a network block diagram of the POS (Point Of Sales) system which concerns on embodiment of this invention. It is a figure which shows the installation example of a POS terminal 20. It is a figure which shows the appearance example of a POS terminal 20. It is a figure which shows an example of the hardware composition of a POS terminal 20. It is a figure which shows the appearance example of the member information display terminal 30. It is a figure which shows an example of the hardware composition of the member information display terminal 30. It is explanatory drawing which shows an example of a membership card. It is a sequence diagram which shows an example of the processing flow of a POS system 1. It is a flowchart which shows an example of the process performed by a POS terminal 20. It is explanatory drawing which shows an example of the transition of the screen displayed on the POS terminal 20 and the member information display terminal 30 in a normal mode. It is explanatory drawing which shows an example of the receipt issued by a POS terminal 20 and the point specification issued by a member information display terminal 30. It is explanatory drawing which shows an example of the transition of the screen displayed on the POS terminal 20 and the member information display terminal 30 in a full self mode.

(Embodiment)
FIG. 1 is a network configuration diagram of a POS (Point Of Sales) system according to an embodiment of the present invention. The POS system 1 is an example of a product data processing system. The POS system 1 shown in FIG. 1 includes a store controller (store computer, management device) 10, a monitoring terminal 11, three POS terminals 20-1, a POS terminal 20-2, and three POS terminals 20-3. The member information display terminal 30-1, the member information display terminal 30-2, the member information display terminal 30-3, and the member information server 40 are provided. Hereinafter, when the POS terminals 20-1, 20-2, and 20-3 are not particularly distinguished, they are referred to as POS terminals 20. Further, the member information display terminals 30-1, 30-2, and 30-3 are also referred to as member information display terminals 30 unless otherwise specified. The member information display terminal 30 is an example of a member information reading terminal.

The store controller 10, the monitoring terminal 11, the POS terminal 20, and the member information display terminal 30 are communicably connected to each other via a LAN (Local Area Network) 55. Further, the member information display terminal 30 and the member information server 40 are connected to each other so as to be able to communicate with each other via the network 56. The network 56 is, for example, the Internet, LAN, WAN (Wide Area Network), or the like. In the POS system 1, the number of POS terminals 20 is 3, but it may be 1 or 4 or more. Similarly, the number of member information display terminals 30 is 3, but it may be 1 or 4 or more.

The POS system 1 can be introduced in various stores such as supermarkets, home centers, convenience stores, and various supply stores. The store controller 10 records various information such as items and prices of products in the store, inventory status, sales history, and deposit / withdrawal records. The monitoring terminal 11 displays the status (operation mode, processing status, etc.) of the POS terminal 20 and controls the POS terminal 20.

The POS terminal 20 is a register device for registering and paying for goods.
The member information display terminal 30 is a computer device connected to the POS terminal 20 and displaying customer member information. For example, when the member information display terminal 30 reads the member code (member identification information) of the member card possessed by the customer, the member information corresponding to the read member code can be displayed on the display.

The member information server 40 is a server device that manages member information of each customer. The member information includes a member code (member identification information) for identifying a member, a member's name, information on benefits (for example, points) given to the member, and the like. When the member information display terminal 30 requests transmission of member information, the member information server 40 refers to the member information database and identifies and identifies the member information corresponding to the member code read by the member information display terminal 30. The registered member information is transmitted to the member information display terminal 30. The member information database is a database that stores member information for each member. The member information database may be provided in the member information server 40, or may be provided in an external device different from the member information server 40.

The POS system 1 may be provided with a mobile terminal owned by a clerk. This mobile terminal can display the status (operation mode, processing status, etc.) of the POS terminal 20 and control the POS terminal 20. Further, this mobile terminal can also receive information to call a clerk from the POS terminal 20 and display that fact.

(Configuration of POS terminal 20)
FIG. 2 is a diagram showing an installation example of the POS terminal 20. FIG. 2A is a perspective view of the POS terminal 20 as viewed from the customer side. FIG. 2B is a perspective view of the POS terminal 20 as viewed from the store clerk side. As shown in FIG. 2A, a counter is placed on the right side of the POS terminal 20 when viewed from the customer side. The counter can carry a shopping cart. Although omitted in the drawing, the counter may also be placed on the left side of the POS terminal 20 when viewed from the customer side in FIG. 2A. That is, the counters may be placed on both sides of the POS terminal 20.

Further, the POS terminal 20 includes a barber's pole 220. The barber's pole 220 includes a light emitting unit. The light emitting unit of the barber's pole 220 is, for example, a lamp or an LED (light emitting diode), and can be lit in a predetermined color or in a predetermined lighting mode. Depending on the lighting mode of the barber's pole 220, it may indicate that the POS terminal 20 is in use, or it may indicate a notification to call a clerk. The sign pole 220 is provided at the highest position of the POS terminal 20, and it is possible to make a clerk who is not around the POS terminal 20 recognize the lighting mode.

Next, the configuration of the POS terminal 20 will be described with reference to FIGS. 3 and 4.
FIG. 3 is a diagram showing an example of the appearance of the POS terminal 20. FIG. 3A is a front view of the POS terminal 20 as viewed from the customer side. FIG. 3B is a front view of the POS terminal 20 as viewed from the store clerk side. FIG. 4 is a diagram showing an example of the hardware configuration of the POS terminal 20. In FIGS. 3 and 4, the same parts are designated by the same reference numerals.

Hereinafter, a configuration example of the POS terminal 20 shown in FIG. 4 will be described with reference to FIG. The POS terminal 20 includes a CPU (Central Processing Unit) 201, a ROM (Read Only Memory) 202, a RAM (Random access Memory) 203, a hard disk 204, a customer side display unit 205, a customer side scanner unit 206, and the like. It includes a card settlement unit 208, a change machine 209, a store clerk side display unit 210, a key operation unit 211, a store clerk side scanner unit 212, a printing unit 213, an audio output unit 214, and a communication unit 215. These can communicate with each other via the bus.

The CPU 201 is a central processing unit, and controls the operation of the POS terminal 20 by reading and executing various programs stored in the ROM 202. The various programs include a product data processing program according to the present embodiment.
The ROM 202 is a read-only memory, and stores various information used by the CPU 201 including a program.

The RAM 203 is a memory that can be read and written, and stores various information. For example, the RAM 203 stores information acquired from the outside (for example, a product master acquired from the store controller 10) and information generated in the process. This information is, for example, registration information (registration data) generated in the registration process for registering a product, settlement information generated in a settlement process for settlement (settlement) of a registered product (purchased product), and the like.

The hard disk 204 stores various information. The hard disk 204 may store, for example, a program executed by the CPU 201 instead of the ROM 202. Further, instead of the RAM 203, information acquired from the outside or information generated in the process may be stored.

The customer side display unit 205 is a touch display for the customer. The customer side display unit 205 displays various information to the customer and accepts various inputs from the customer.
The customer-side scanner unit 206 is a customer-use scanner unit that optically reads various types of information. For example, the customer-side scanner unit 206 optically scans a barcode (product code, etc.) attached to a product or a code (bar code, two-dimensional code, etc.) printed on an accounting ticket (registered trademark). read. In addition to the above, the customer-side scanner unit 206 has a code (bar code, 2) printed on gift certificates (gift certificates, coupons, complimentary tickets) and various cards (for example, membership cards, point cards, etc.). Dimension code etc.) may be read. The registration of the product is not limited to the registration by reading the code by the scanner unit 206 on the customer side. For example, it is possible to display a preset key (button for ordering a product) corresponding to a product on the customer side display unit 205, and register the product by operating (pressing) the preset key by the customer. be.

The card payment unit 208 is a payment mechanism using various cards. Various cards include credit cards, prepaid cards that are electronic money, and point cards. The amount (remaining amount) is stored (charged) in the prepaid card. The card settlement unit 208 includes a card recognition unit (reading unit), a display unit, and an operation unit. The card recognition unit magnetically or electrically reads information on various cards. The read information is used to settle the purchased product. The card recognition unit can also recognize the information used in the settlement of the purchased product, for example, when using the points held by the point card. Further, the card recognition unit can also recognize information that is not used for the settlement of the purchased product this time, for example, when giving points to the point card.

The card payment unit 208 of the present embodiment includes a card recognition unit, a display unit, and an operation unit, but is not limited to this, and may be at least provided with a card recognition unit. Further, the card recognition unit corresponds to a non-contact type card (IC card) and a contact type card (IC card, magnetic card).

The change machine 209 (cash settlement unit) is a cash settlement mechanism, and has a bill / coin slot and a bill / coin discharge port. The change machine 209 calculates the amount of money to be put into the slot, calculates the amount of change which is the difference between the amount of money to be put in and the amount of purchase, and discharges the change from the slot. The change machine 209 is aimed at the customer side, and accepts various operations and cash input from the customer. The change machine 209 has a sensor that detects banknotes and coins inserted into the slot. The sensor detects that bills or coins have been inserted into the slot, detects the number of coins by denomination, and the like. The payment unit is formed by the card settlement unit 208 and the change machine 209.

The clerk side display unit 210 is a touch display for the clerk. The store clerk side display unit 210 displays various information to the store clerk and accepts various inputs from the store clerk.

The key operation unit 211 is composed of various keys (hardware keys, buttons). The key operation unit 211 receives various inputs from the clerk. Specifically, the key operation unit 211 includes a mode switching button 211a, a batch switching button 211b, and an accounting-dedicated mode switching button 211c. The mode switching button 211a is a button for switching the operation mode. Further, the batch switching button 211b is a button for collectively switching the operation mode of each POS terminal 20 by being operated on a specific POS terminal 20 (for example, the POS terminal 20 to which the store manager or the like is logged in). Is. The accounting-only mode switching button 211c is a button for switching to the "accounting-only mode (semi-self mode)" described later.

The mode switching button 211a is a button capable of switching the mode of the transition destination in a predetermined order each time the button is pressed. This order is preset, for example, as follows: normal mode-> full self-> accounting-only mode-> normal mode->. Therefore, in order to switch from the normal mode to the accounting-only mode, the clerk needs to press the mode switching button 211a twice.

The button for switching the mode is not limited to a hard key (mechanical key) such as the mode switching button 211a, but may be a selection button (soft key) displayed on the clerk side display unit 210. This selection button may be, for example, one in which a plurality of buttons corresponding to the destination mode are displayed. Specifically, if the current mode is the normal mode, a button for shifting to the accounting-only mode and a button for shifting to the full self mode may be displayed. This makes it possible to switch modes with a single touch. That is, it is not necessary for the clerk to press the button a plurality of times, and it is sufficient to press the button of the mode to be transferred once.

However, the selection button displayed on the clerk side display unit 210 is a single button, as in the case of the mode switching button 211a, and can be switched to the transition destination mode in a predetermined order each time the button is pressed. good.

Further, the button for switching the mode is displayed on the clerk side display unit 210 in principle, but the button is not limited to this and may be displayed on the customer side display unit 205. For example, if it can be clearly determined that the clerk is on the customer side, the button can be displayed on the customer side display unit 205. The situation where the clerk is clearly on the customer side is when the clerk code attached to the clerk's name tag is read by the customer side scanner unit 206 and the screen changes to the maintenance screen dedicated to the clerk, or the customer side display. The case where the maintenance screen dedicated to the clerk is changed by the operation of the part 205 may be mentioned.

The clerk-side scanner unit 212 is a clerk-side scanner unit that optically reads various types of information. For example, the clerk-side scanner unit 212 optically reads the bar code attached to the product or the clerk code attached to the clerk's name tag. In addition to the above, the clerk-side scanner unit 212 may read the code printed on the checkout ticket, the gift certificate, and the code printed on various cards.

The registration of the product is not limited to the registration by reading the code by the scanner unit 212 on the clerk side. For example, even if a key corresponding to a product (for example, a key corresponding to a sports newspaper) is arranged in the key operation unit 211 and the key is operated (pressed) by a clerk, the product is registered. good. It is also possible to display a preset key corresponding to a product on the display unit 210 on the clerk side and register the product by operating the preset key by the clerk.

The printing unit 213 prints and outputs various media (receipt, checkout ticket, etc.). The printing unit 213 can change the direction of the media issuing port. Specifically, the printing unit 213 has a rotatable mechanism, and is configured so that the medium issuing port faces from the clerk side to the customer side and from the customer side to the clerk side. The orientation of the media issuing port may be manually changeable or may be automatically changed according to the switching of the operation mode. The printing unit 213 may be provided with a sensor for detecting the correctness of the orientation of the printing issuing port. In the following, switching the operation mode may mean shifting the operation mode.

The audio output unit 214 outputs audio. For example, the voice output unit 214 outputs voice guidance, a warning sound, and the like. Voice guidance and warning sounds are related to, for example, product registration and settlement.
The communication unit 215 is an interface for transmitting and receiving information to and from other devices (store controller 10, monitoring terminal 11, member information display terminal 30, and other POS terminal 20).

(Overview of each operation mode)
Subsequently, the operation mode of the POS terminal 20 will be described. The POS terminal 20 has a plurality of operation modes. The plurality of operation modes are operation modes during normal business (operation modes related to registration processing and settlement processing). The plurality of operation modes are a normal mode, an accounting-only mode, and a full self mode. The POS terminal 20 is controlled to one of a plurality of operation modes.

In addition to the above modes, the operation mode includes an aggregation mode, a maintenance mode, a training mode, and the like. The aggregation mode is a mode for totaling, inquiring, etc., such as sales and sales. The maintenance mode is a mode in which a store clerk, a maintenance clerk, or the like performs setting work or maintenance work. The training mode is a mode for newcomers to train.

Hereinafter, each mode of the normal mode, the accounting-only mode, and the full self mode will be mainly described in detail. In the following, the accounting-only mode and the full self-mode may be collectively referred to as "self-mode".

(Normal mode)
The normal mode is an operation mode in which the product registration on the clerk side (hereinafter sometimes referred to as "product registration") is enabled and the product registration on the customer side is invalidated. That is, the normal mode is an operation mode in which the registration process on the clerk side is executed without executing the registration process on the customer side. In the product registration on the clerk side, the purchased product is registered using the scanner unit 212 on the clerk side, the display unit 210 on the clerk side, and the key operation unit 211.

In the normal mode, it is possible to make payments such as inserting coins (banknotes and coins) and reading various cards. Specifically, in the normal mode, for example, it is possible to accept a cash settlement operation (insertion of money into the change machine 209). In the following, the settlement in the normal mode may be referred to as "face-to-face settlement".

Further, in the normal mode, the registration information can be transmitted to another POS terminal 20. The transmission of the registration information to the other POS terminal 20 is to transmit the registration information generated in the registration process to another POS terminal 20 (POS terminal 20 in the accounting-only mode) capable of executing the settlement process. .. The registration information may be transmitted directly from the POS terminal 20 to the other POS terminal 20, or indirectly via another device such as the store controller 10 or the monitoring terminal 11. It may be sent to. In the following description, the transmission of information between the devices will not be described in detail, but may be direct transmission or indirect transmission as in the transmission of registration information.

Also, in the normal mode, it is possible to issue a checkout ticket. Issuing an accounting ticket is to encode the registration information and the like generated in the registration process, print it on a print medium (accounting ticket), and output it. The other POS terminal 20 can perform the settlement process by reading the code of the accounting ticket.

Further, in the normal mode, it is possible to receive registration information from another POS terminal 20. That is, in the normal mode, it is possible to execute the settlement process based on the registration information generated in the other POS terminal 20. When the POS terminal 20 receives the registration information in the normal mode, the POS terminal 20 may shift to the accounting-only mode (semi-self mode). Similarly, the POS terminal 20 may shift to the accounting-only mode when the code of the accounting ticket is read in the normal mode. Further, after shifting to the accounting-only mode and completing the settlement process, the accounting-only mode may be returned to the normal mode automatically or with the permission of the clerk. Further, even after shifting to the accounting-only mode and completing the settlement process, the accounting-only mode may be maintained as it is. In the normal mode, the reception of the registration information from the other POS terminal 20 may be invalidated, the reading of the accounting ticket may be invalidated, or both of them may be invalidated.

(Accounting-only mode)
The accounting-only mode is an operation mode in which reception of registration information from another POS terminal 20, reading of accounting tickets, and insertion of money are enabled, and product registration on the clerk side and the customer side is invalidated. Receiving the registration information from the other POS terminal 20 is a function of receiving the registration information generated in the registration process of the other POS terminal 20. The registration information may be directly received from the other POS terminal 20, or indirectly received from the other POS terminal 20 via another device such as the store controller 10 or the monitoring terminal 11. It may be that. In the following description, the reception of information between the devices will not be described in detail, but may be direct reception or indirect reception as in the case of reception of registration information.

Reading a checkout is to read the code printed on the checkout or to read the coded information. The accounting-only mode is an operation mode in which the registration process is not executed in the own terminal, but the settlement process is executed exclusively based on the registration information generated in the other POS terminal 20. Since the accounting-only mode is an operation mode in which the registration process is not executed, that is, the registration information is not generated, the transmission of the registration information to the other POS terminal 20 and the issuance of the accounting ticket are invalidated. The operation mode.

(Full self mode)
The full self mode is an operation mode in which product registration on the customer side is enabled. That is, the full self mode is an operation mode premised on the registration process on the customer side. In the product registration on the customer side, the purchased product is registered using the scanner unit 206 on the customer side and the display unit 205 on the customer side.

In the full self mode, it is possible to enable product registration on the clerk side. That is, the full self mode is an operation mode that allows the registration process on the clerk side while premising the registration process on the customer side. The state in which the registration process is being performed on either the customer side or the clerk side may be referred to as a double scan mode. In the full self mode, the product registration on the clerk side may be invalidated.

Further, the full self mode is an operation mode in which the settlement process can be performed on the own terminal. Specifically, the full self-mode is an operation mode in which the input of money is valid, the transmission of registration information to another POS terminal 20 and the issuance of a checkout ticket are invalidated.

Further, the full self mode is an operation mode in which both reception of registration information from other POS terminals 20 and reading of accounting tickets are valid, as in the accounting-only mode. That is, as in the accounting-only mode, in the full self mode, the settlement process can be executed based on the registration information generated in the other POS terminal 20.

When the POS terminal 20 receives the registration information in the full self mode, the POS terminal 20 may shift to the accounting-only mode (semi-self mode). Similarly, the POS terminal 20 may shift to the accounting-only mode when the code of the accounting ticket is read in the full self-mode. Further, after shifting to the accounting-only mode and completing the settlement process, the accounting-only mode may be automatically returned to the full self-mode. Further, even after shifting to the accounting-only mode and completing the settlement process, the accounting-only mode may be maintained as it is. In the full self mode, the reception of the registration information from the other POS terminal 20 may be invalidated, the reading of the accounting ticket may be invalidated, or both of them may be invalidated.

(Configuration of member information display terminal 30)
Next, the configuration of the member information display terminal 30 will be described with reference to FIGS. 5 and 6.
FIG. 5 is a diagram showing an example of the appearance of the member information display terminal 30. FIG. 6 is a diagram showing an example of the hardware configuration of the member information display terminal 30. In FIGS. 5 and 6, the same parts are designated by the same reference numerals.

Hereinafter, the configuration of the member information display terminal 30 shown in FIG. 6 will be described with reference to FIG. The member information display terminal 30 includes a CPU 601, a ROM 602, a RAM 603, a memory 604, a member information display unit 605, a scanner unit 606, a printing unit 607, an audio output unit 608, and a communication unit 609. These can communicate with each other via the bus.

The CPU 601 is a central processing unit, and controls the operation of the member information display terminal 30 by reading and executing various programs stored in the ROM 602.
The ROM 602 is a read-only memory, and stores various information used by the CPU 601 including a program.

The RAM 603 is a memory that can be read and written, and stores various information. For example, the RAM 603 stores information acquired from the outside (for example, member information acquired from the member information server 40) and information generated in the process.

The memory 604 stores various information. The memory 604 may store, for example, a program executed by the CPU 601 instead of the ROM 602. Further, instead of the RAM 603, information acquired from the outside or information generated in the process may be stored.

The member information display unit 605 is a touch display. Specifically, the member information display unit 605 displays various information such as member information to the customer and accepts various inputs from the customer.
The scanner unit 606 optically reads the membership code (member identification information) attached to the membership card.

The printing unit 607 prints and outputs various media. Specifically, the printing unit 607 prints out a point statement indicating the points given to the members.
The audio output unit 608 outputs audio. For example, the voice output unit 608 outputs voice guidance, a warning sound, and the like.
The communication unit 508 is an interface for transmitting and receiving information to and from other devices (POS terminal 20 and member information server 40).

(Example of membership card)
Next, an example of a membership card will be described with reference to FIG. 7.
FIG. 7 is an explanatory diagram showing an example of a membership card. As shown in FIG. 7, the membership card 700 is a card in which the points given to the member are not directly described. Specifically, the membership card 700 includes a store display 701, a name field 702, and a membership code 703. The store display 701 includes a display indicating the store name and a display indicating that the customer is a member of the store. The name column 702 is an area in which the member's name is described. For example, the member's name is entered by the member (customer) himself.

The member code 703 is a barcode indicating member identification information that identifies the member. The member code 703 may be represented by a two-dimensional code. As shown in FIG. 7, since the member card 700 does not contain member information (for example, points), the customer causes the member information display terminal 30 to read the member code 703, and causes the member information display terminal 30 to read the member code 703. By displaying the information, it is possible to confirm the member information.

(About the functional configuration of POS system 1)
Next, the functional configuration of the POS system 1 will be described. The POS system 1 includes an acquisition unit, a display unit, a generation unit, a reception unit, a transaction control unit, a display control unit, and a notification unit. Specifically, the member information display terminal 30 of the POS system 1 includes an acquisition unit and a display unit. These functional units are realized by the CPU 601 of the member information display terminal 30. That is, these functions are realized by the CPU 601 executing a predetermined program.

Further, the POS terminal 20 of the POS system 1 includes a generation unit, a reception unit, a display control unit, a transaction control unit, a notification unit, a timing unit, and a prohibition unit. These functional units are realized by the CPU 201. That is, the CPU 201 realizes these functions by executing a predetermined program (for example, a product data processing program).

The acquisition department acquires member information. Specifically, the acquisition unit acquires member information from the member information server 40. The display unit displays the member information acquired by the acquisition unit on the member information display unit 605.

The generation unit generates transaction information based on the registered product information. The transaction information includes registered product information (price, product name), information indicating the payment amount in the settlement, information of points given in the settlement, and the like.

The reception unit accepts an operation for the acquisition unit to acquire member information (hereinafter referred to as "acquisition operation"). In the normal mode, the reception unit displays a button (member information reading button) for acquiring member information on the store clerk side display unit 210, and accepts an acquisition operation (pressing the button) by the store clerk. Further, in the full self mode or the accounting-only mode, the reception unit displays a member information reading button on the customer side display unit 205 to accept the acquisition operation by the customer.

When the acquisition operation is accepted, the display control unit changes the display mode of the member information displayed on the display unit. Specifically, the display control unit transmits a signal to change the display mode of the member information displayed on the display unit to the member information display terminal 30. As a result, the display unit of the member information display terminal 30 changes the display mode during display. The display mode after the change may be any display mode that can recognize that the member information is not used for the transaction. For example, the display mode includes a display mode in which the display color is changed, a display mode in which the font size is changed, a display mode in which the font font is changed, and the like.

When the operation is accepted by the reception unit, the transaction control unit includes the member information acquired after the acquisition operation is accepted in the transaction information and conducts a transaction. In other words, the transaction control unit does not include the member information acquired before the acquisition operation is accepted by the reception unit in the transaction information. Including member information in transaction information means, for example, associating member information with transaction information.

When the acquisition operation is accepted by the reception unit, the POS terminal 20 causes the member information display terminal 30 to acquire the member information. Specifically, the notification unit, which will be described later, causes the acquisition unit of the member information display terminal 30 to acquire member information by performing notification that prompts the reading unit (for example, the scanner unit 606) to read the member code 703. .. The transaction control unit includes the member information acquired by the acquisition unit after the notification in the transaction information and conducts a transaction.

In particular, in the present embodiment, the display mode of the member information changed by the display control unit is a display mode in which the member information is erased. Specifically, the display control unit deletes the member information displayed on the display unit. More specifically, the display control unit transmits a signal to the member information display terminal 30 to erase the member information displayed on the display unit. As a result, the display unit of the member information display terminal 30 erases the display mode being displayed. Further, at this time, the member information display terminal 30 may erase (clear) the member information from the storage unit (for example, the memory 604) in which the displayed member information is stored.

When the acquisition operation is accepted, the notification unit issues a notification (hereinafter referred to as "reading reminder notification") for prompting the reading unit (for example, the scanner unit 606) to read the member identification information attached to the member medium. conduct. The member medium is, for example, a membership card 700, but may be a member application displayed on a mobile terminal such as a smartphone. The reading reminder notification is, for example, a notification by a message such as "Please let the barcode read the membership code of the membership card". The notification unit displays, for example, a reading reminder notification on the customer side display unit 205. That is, the notification unit performs a reading reminder notification to the customer.

However, the notification unit may display the reading reminder notification on the store clerk side display unit 210. That is, the notification unit may perform a reading reminder notification to the clerk. In this case, the store clerk may prompt the customer to present the membership card 700, and the store clerk or the customer may perform an operation of having the reading unit read the member identification information.

Further, the notification unit may display the reading reminder notification on the member information display terminal 30. Specifically, the notification unit transmits a signal to the member information display terminal 30 to notify the reading reminder. As a result, the display unit of the member information display terminal 30 displays the reading reminder notification. In the present embodiment, the member information display terminal 30 is set to always display the reading reminder notification in the standby state. Therefore, even if the member information display terminal 30 receives a signal to notify the reading reminder in the standby state, the display screen does not change.

However, it is also possible for the member information display terminal 30 to display another screen (standby screen) in the standby state. In such a case, the member information display terminal 30 may perform the reading reminder notification by receiving a signal from the POS terminal 20 to the effect that the reading reminder notification is performed.

The acquisition unit acquires member information based on the member identification information read by the reading unit. The reading unit is realized by, for example, the scanner unit 606 of the member information display terminal 30. Specifically, when the member code 703 is read by the scanner unit 606, the member information display terminal 30 transmits the code information (member identification information) indicated by the member code 703 to the member information server 40. The member information server 40 identifies the member information indicated by the member identification information, and transmits the specified member information to the member information display terminal 30. When the communication unit 609 of the member information display terminal 30 receives the member information from the member information server 40, the communication unit 609 transmits the received member information to the POS terminal 20. The acquisition unit acquires the member information transmitted from the communication unit 609. In this way, the acquisition unit acquires the member information based on the member identification information read by the reading unit.

The reading unit may be realized by the customer side scanner unit 206 of the POS terminal 20, or may be realized by the store clerk side scanner unit 212 of the POS terminal 20. Further, the reading unit may be realized by the card recognition unit of the card payment unit 208 of the POS terminal 20. The member identification information read by the reading unit is transmitted from the POS terminal 20 to the member information display terminal 30. When the member information display terminal 30 receives the member identification information from the POS terminal 20, the member information display terminal 30 transmits the received member identification information to the member information server 40. Then, when the member information display terminal 30 receives the member information from the member information server 40, the member information display terminal 30 transmits the received member information to the POS terminal 20. Even in this way, the acquisition unit can acquire the member information based on the member identification information read by the reading unit.

The mode in which the member information display terminal 30 (or the POS terminal 20) obtains the member identification information is not limited to the mode read by the reading unit, but may be a mode in which the customer's operation input is used. That is, the member information display terminal 30 (or the POS terminal 20) may accept the operation input of the member identification information (numbers, symbols, etc.) attached to the membership card from the customer.

In addition, when the acquisition operation is received by the reception unit, the timekeeping unit measures the time from the reception. The prohibition unit prohibits the reception unit from accepting the acquisition operation when the timekeeping unit clocks a certain period of time. The fixed time is, for example, 10 seconds. The fixed time can be changed to any time. Prohibiting the acceptance of the acquisition operation may mean hiding the member information reading button, or displaying the member information reading button but making it unpressable (invalid). As a result, the POS terminal 20 can prevent the member information from being acquired after a certain period of time has elapsed.

Further, the POS terminal 20 enables reading by the reading unit (scanner unit 606 of the member information display terminal 30) until the time measuring unit clocks a fixed time, and when the timing unit clocks a fixed time, the reading unit Reading by may be disabled (prohibited). That is, the prohibition unit may prohibit reading by the reading unit when the timing unit clocks for a certain period of time. Even in this way, the POS terminal 20 can prevent the member information from being acquired after a certain period of time has elapsed.

Further, the POS terminal 20 may perform a read reminder notification until the time measuring unit clocks a certain time, and may end (prohibit) the reading reminder notification when the time measuring unit clocks a certain time. That is, the prohibition unit may prohibit the reading reminder notification by the notification unit when the timing unit clocks a certain time. Even in this way, the POS terminal 20 can prevent the member information from being acquired after a certain period of time has elapsed.

(Processing flow of POS system 1)
Next, the processing flow of the POS system 1 will be described with reference to FIG. In the following, a normal mode (face-to-face settlement) will be described as an example.
FIG. 8 is a sequence diagram showing an example of the processing flow of the POS system 1.
Step S8011: The member information display terminal 30 reads the member code 703 of the member card 700 presented by the customer.
Step S802: When the member information display terminal 30 reads the member code 703, the member information display terminal 30 transmits the member identification information indicated by the read member code 703 to the member information server 40.

Step S803: When the member information server 40 receives the member identification information from the member information display terminal 30, it refers to the member information database and identifies the member information including the member identification information.
Step S804: When the member information server 40 specifies the member information, the member information server 40 transmits the specified member information to the member information display terminal 30.

Step S805: When the member information display terminal 30 receives the member information from the member information server 40, the member information display terminal 30 displays the received member information on the member information display unit 605. The member information display terminal 30 hides the displayed member information after a certain period of time elapses or when a predetermined button (for example, a back button or an erase button) is pressed. At this time, the member information display terminal 30 also erases the member information stored in the memory 604. Although omitted in the illustration, if the transaction is not started, steps S801 to S805 loop.

Step S806: The POS terminal 20 accepts the pressing of the member information reading button displayed on the clerk side display unit 210.
Step S807: When the POS terminal 20 receives the pressing of the member information reading button, the POS terminal 20 requests the member information display terminal 30 to delete the member information.

Step S808: When the member information display terminal 30 receives a request for erasing the member information from the POS terminal 20, the member information is hidden and the member information is erased from the memory 604.
Step S809: When the POS terminal 20 receives the pressing of the member information reading button, the POS terminal 20 performs a notification (reading reminder notification) for prompting the scanner unit 606 to read the member code 703.

Step S810: The member information display terminal 30 reads the member code 703 of the member card 700 presented by the customer.
Step S811: When the member information display terminal 30 reads the member code 703, the member information display terminal 30 transmits the member identification information indicated by the read member code 703 to the member information server 40.

Step S812: When the member information server 40 receives the member identification information from the member information display terminal 30, it refers to the member information database and identifies the member information including the member identification information.
Step S813: When the member information server 40 specifies the member information, the member information server 40 transmits the specified member information to the member information display terminal 30.

Step S814: When the member information display terminal 30 receives the member information from the member information server 40, the member information display terminal 30 displays the received member information on the member information display unit 605.
Step S815: The POS terminal 20 receives the member information from the member information display terminal 30, and displays the received member information on the clerk side display unit 210.
Step S816: The POS terminal 20 includes the member information received from the member information display terminal 30 in the transaction information and conducts a transaction.

Step S817: When the transaction on the POS terminal 20 is completed, the member information display terminal 30 reflects and displays the member information by the transaction. Specifically, the member information display terminal 30 displays the points given this time and displays for accepting the points used this time.
Step S818: The member information display terminal 30 transmits the information of each point after the transaction (points given this time and points used) to the member information server 40 together with the member identification information indicated by the member code 703.

Step S819: When the member information server 40 receives the member identification information and the point information from the member information display terminal 30, the member information database is referred to and the member information including the member identification information is specified.

Step S820: The member information server 40 updates the member information using the received point information, and ends the process.
Step S8211: When the transaction is completed, the POS terminal 20 issues a receipt and ends the process.
Step S822: When the POS terminal 20 transaction is completed, the member information display terminal 30 issues a point statement and ends the process.

(An example of processing performed by the POS terminal 20)
FIG. 9 is a flowchart showing an example of processing performed by the POS terminal 20. In FIG. 9, the POS terminal 20 determines whether or not the member information reading button displayed on the store clerk side display unit 210 is pressed (step S901). The POS terminal 20 waits until the member information reading button is pressed (step S9011: NO). On the other hand, when the member information reading button is pressed (step S901: YES), the POS terminal 20 requests the member information display terminal 30 to delete the member information (step S902).

Then, the POS terminal 20 starts the timer measurement (step S903). Next, the POS terminal 20 displays a reading reminder notification on the customer side display unit 205 (step S904). The processes of steps S902 to S904 may be performed in any order. Then, the POS terminal 20 determines whether or not the member information has been received from the member information server 40 via the member information display terminal 30 (step S905). When the POS terminal 20 does not receive the member information (step S905: NO), the POS terminal 20 determines whether or not 10 seconds have elapsed from the start of timer measurement (step S906).

If 10 seconds have not elapsed from the start of timer measurement (step S906: NO), the POS terminal 20 returns to step S905. On the other hand, when 10 seconds have passed from the start of timer measurement (step S906: YES), the POS terminal 20 specifically takes 10 seconds due to a communication failure, poor reading of member identification information, and the like. If it has passed, the process proceeds to step S909. When 10 seconds have passed from the start of timer measurement, the POS terminal 20 makes it impossible (prohibited) to press the member information reading button. However, the POS terminal 20 may be able to press the member information reading button even after 10 seconds have elapsed from the start of timer measurement. Specifically, even after 10 seconds have passed from the start of timer measurement, if the member information reading button is pressed again before the settlement is completed, the POS terminal 20 returns to step S902. May be good.

In step S905, when the POS terminal 20 receives the member information (step S905: YES), the POS terminal 20 displays the member information on the clerk side display unit 210 (step S907). The POS terminal 20 may display the received member information on the customer side display unit 205. Then, the POS terminal 20 includes the member information in the transaction information and conducts a transaction (step S908).

Next, the POS terminal 20 determines whether or not the transaction has been completed (step S909). The end of a transaction is, for example, the completion of a settlement process. The POS terminal 20 waits until the transaction is completed (step S909: NO). When the transaction is completed (step S909: YES), the POS terminal 20 determines whether or not the transaction is a transaction including member information (step S910).

If the transaction is not a transaction that includes member information (step S910: NO), the POS terminal 20 proceeds to step S912. On the other hand, when the transaction is a transaction including member information (step S910: YES), the POS terminal 20 transmits the member information after the transaction to the member information display terminal 30 (step S911). Then, the POS terminal 20 issues a receipt (step S912) and ends a series of processes.

(Example of screen in normal mode)
Next, the transition of the screen displayed on the POS terminal 20 and the member information display terminal 30 in the normal mode will be described.
FIG. 10 is an explanatory diagram showing an example of screen transitions displayed on the POS terminal 20 and the member information display terminal 30 in the normal mode. FIG. 10A shows the transition of the screen displayed on the clerk side display unit 210 of the POS terminal 20. FIG. 10B shows the transition of the screen displayed on the customer side display unit 205 of the POS terminal 20. FIG. 10C shows the transition of the screen displayed on the member information display unit 605 of the member information display terminal 30.

As shown in FIG. 10 (a1), the member information reading button 1001 is displayed on the clerk side display unit 210. The member information reading button 1001 may be displayed at all times, such as before the product is registered, the product is being registered, and the payment is being made. Further, the member information reading button 1001 may be displayed during a specific period such as before the product is registered or during the product registration, and may not be displayed except during the specific period. In FIG. 10 (a1), when the clerk presses the member information reading button 1001, the screen transitions to the screen shown in FIG. 10 (a2).

As shown in FIG. 10A2, the display unit 210 on the clerk side indicates that the customer is reading the member code 703 of the member card 700 by the scanner unit 606 of the member information display terminal 30. 1002 is displayed. It should be noted that the product may be registered even when the reading notification display 1002 is displayed. Further, the reading notification display 1002 may be displayed in a small size in a corner of the screen, or may be displayed as a symbol, a mark, or the like. In FIG. 10 (a2), when the customer causes the scanner unit 606 to read the member code 703, the screen transitions to the screen shown in FIG. 10 (a3).

As shown in FIG. 10 (a3), the member information display field 1003 is displayed on the clerk side display unit 210. Member information is displayed in the member information display field 1003. In the figure, the member number is displayed in the member information display column 1003. In the member information display field 1003, other member information such as the customer's name, the number of previous points, and the number of available points may be displayed. Further, when the clerk presses the member information display field 1003, other member information may be displayed.

Here, if there is a discount for the member, it is possible to apply the discount of the product at the time of registration, and if the member has points, it is also possible to use the points at the time of payment. Is. That is, it is possible to carry out a transaction by including the member information in the transaction information. When the registration of the product by the clerk is completed and the payment by the customer is completed, the points corresponding to this transaction are reflected in the member information display column 1003.

FIG. 10 (b1) shows a screen displayed on the customer side display unit 205 before the clerk presses the member information reading button 1001 of FIG. 10 (a1). As shown in FIG. 10B, the registration start screen 1011 is displayed on the customer side display unit 205. When the clerk presses the member information reading button 1001, the screen displayed on the customer side display unit 205 transitions to the screen shown in FIG. 10 (b2).

FIG. 10B2 shows a notification screen 1012 indicating a reading reminder notification displayed on the customer side display unit 205. When the customer causes the scanner unit 606 of the member information display terminal 30 to read the member code 703 of the member card 700, the screen transitions to the screen shown in FIG. 10 (b3).

FIG. 10 (b3) shows a screen similar to that of FIG. 10 (b1). In FIG. 10B, the customer side display unit 205 may display a notification screen indicating that the reading of the member information has been successful, or may display the member information. Further, the customer side display unit 205 may accept the input of the number of points to be used.

FIG. 10 (c1) shows a screen displayed on the member information display unit 605 of the member information display terminal 30 before the clerk presses the member information reading button 1001 of FIG. 10 (a1). As shown in FIG. 10 (c1), the member information display unit 605 displays a notification screen 1021 that prompts a reading operation of the member code 703. The notification screen 1021 shown in FIG. 10 (c1) is also a standby screen that is always displayed in the standby state of the member information display terminal 30. That is, the notification screen 1021 is also a standby screen that is displayed when the member information is not displayed. In addition, the standby state shifts, for example, when a certain period of time elapses after the customer reads the member code 703 to confirm his / her point and displays the member information, or when a predetermined button is pressed. It is a state.

Here, it is assumed that the member information is displayed on the member information display unit 605 before the clerk presses the member information reading button 1001 in FIG. 10 (a1). In this case, when the clerk presses the member information reading button 1001, the displayed member information is deleted and the notification screen 1021 is displayed.

As shown in FIG. 10 (c2), when the customer causes the scanner unit 606 to read the member code 703, the screen transitions to the screen shown in FIG. 10 (c3). When the member code 703 is read by the scanner unit 606, the member information display terminal 30 requests the member information server 40 to transmit the member information and receives the member information from the member information server 40. Then, the member information display terminal 30 transmits the received member information to the POS terminal 20 and displays it on the member information display unit 605.

As shown in FIG. 10 (c3), member information is displayed on the member information display unit 605 of the member information display terminal 30. As the member information displayed on the member information display unit 605, for example, member identification information, points up to the previous time, and available points are displayed. Further, the member information display unit 605 displays a back button 1023 and a use button 1024. When the back button 1023 is pressed, the screen returns to, for example, the notification screen 1021. Therefore, when the back button 1023 is pressed, the read member information is cleared. The use button 1024 is a button that accepts that the points selected by the customer among the available points are used at the time of the current settlement. When the use button 1024 is pressed, the member information display terminal 30 transitions to, for example, a screen that accepts input of the number of points to be used.

(Example of receipt and point statement)
Next, an example of a receipt issued by the POS terminal 20 and a point specification issued by the member information display terminal 30 will be described.
FIG. 11 is an explanatory diagram showing an example of a receipt issued by the POS terminal 20 and a point specification issued by the member information display terminal 30. FIG. 11A shows a receipt 1100 issued by the POS terminal 20. FIG. 11B shows a point specification 1110 issued by the member information display terminal 30.

On the receipt 1100 shown in FIG. 11A, in addition to the purchase date and time and the receipt number, the unit price of the registered product, the subtotal amount, the tax rate, the deposit amount, the change, the member information, and the like are printed. The member information includes the member number, points before use, points given this time, and accumulated points. Receipt 1100 is issued after the transaction is completed.

The purchase date and time and member information are printed on the point specification 1110 shown in FIG. 11B. The member information described in the point statement 1110 has the same contents as the member information described in the receipt 1100. The point statement 1110 is issued after the transaction is completed. The point statement 1110 can also be issued when the customer wants to confirm his / her own points. Specifically, when the transaction is not performed, the customer causes the scanner unit 606 to read the member code and causes the member information display unit 605 to display the member information. At this time, the member information display terminal 30 displays a button for printing on the member information display unit 605, and when the button is pressed, the point specification 1110 is issued.

As shown in FIG. 11A, the receipt 1100 contains the same contents as those described in the point specification 1110 (member information). As a result, the customer can confirm his / her membership information by the receipt 1100.

(Example of screen in full self mode)
Next, the transition of the screen displayed on the POS terminal 20 and the member information display terminal 30 in the full self mode will be described. In the description of FIG. 12, the same parts as those described in FIG. 10 are designated by the same reference numerals, and the description thereof will be omitted.

FIG. 12 is an explanatory diagram showing an example of screen transitions displayed on the POS terminal 20 and the member information display terminal 30 in the full self mode. FIG. 12A shows the transition of the screen displayed on the customer side display unit 205 of the POS terminal 20. FIG. 12B shows the transition of the screen displayed on the member information display unit 605 of the member information display terminal 30.

FIG. 12A1 shows a standby screen 1200 displayed on the customer side display unit 205. The standby screen 1200 includes a member information reading button 1201 indicating that the customer owns the membership card 700, and a non-member button 1202 indicating that the customer does not own the membership card 700. When the non-member button 1202 is pressed, the screen transitions to a screen (not shown) in which a transaction can be started without including the member information in the transaction information. When the member information reading button 1201 is pressed, the screen transitions to the screen shown in FIG. 12 (a2).

FIG. 12A2 shows a notification screen 1210 indicating a reading reminder notification displayed on the customer side display unit 205. When the customer causes the scanner unit 606 of the member information display terminal 30 to read the member code 703 of the member card 700, the screen transitions to the screen shown in FIG. 12 (a3).

FIG. 12 (a3) shows a screen on which product registration can be started. As shown in FIG. 12 (a3), the member information display field 1211 is displayed on the customer side display unit 205. Member information is displayed in the member information display field 1211. In the illustration, the member number, the number of previous points, and the number of available points are displayed in the member information display column 1211. The customer's name may be displayed in the member information display field 1211. Further, in FIG. 12 (a3), the customer side display unit 205 may display a notification screen indicating that the member information has been successfully read.

Further, in FIG. 12 (a3), the customer side display unit 205 may accept that the points selected by the customer among the available points are used at the time of the current settlement. Specifically, for example, when the member information display field 1211 is pressed, a screen on which points to be used at the time of the current settlement can be selected may be displayed.

Here, if there is a discount for the member, it is possible to apply the discount of the product at the time of registration, and if the member has points, it is also possible to use the points at the time of payment. Is. That is, it is possible to carry out a transaction by including the member information in the transaction information. When the customer completes the registration and settlement of the product, the points corresponding to this transaction are reflected in the member information display field 1211.

FIG. 12 (b1) shows a screen displayed on the member information display unit 605 of the member information display terminal 30 before the customer presses the member information reading button 1201 of FIG. 12 (a1). As shown in FIG. 12 (b1), the member information display unit 605 displays a notification screen 1021 that prompts a reading operation of the member code 703. The notification screen 1021 shown in FIG. 10B is a screen that is always displayed in the standby state of the member information display terminal 30.

Here, it is assumed that the member information is displayed on the member information display unit 605 before the customer presses the member information reading button 1201 of FIG. 12 (a1). In this case, when the customer presses the member information reading button 1201, the displayed member information is deleted and the notification screen 1021 is displayed.

As shown in FIG. 12 (b2), when the customer causes the scanner unit 606 to read the member code 703, the screen transitions to the screen shown in FIG. 12 (b3). When the member code 703 is read by the scanner unit 606, the member information display terminal 30 requests the member information server 40 to transmit the member information, receives the member information from the member information server 40, and receives the member information. To the POS terminal 20.

As shown in FIG. 12 (b3), member information is displayed on the member information display unit 605 of the member information display terminal 30. As the member information displayed on the member information display unit 605, for example, member identification information (member number), points up to the previous time, and available points are displayed. Further, the member information display unit 605 displays a back button 1023 and a use button 1024.

Although not shown, it is possible to include the member information in the transaction information in the transaction in the accounting-only mode as in the case of the full self mode. Specifically, in the accounting-only mode, the member information reading button 1201 is displayed at the start of settlement, and when the member information reading button 1201 is pressed, the member information is included in the transaction information and the transaction is performed. It should be.

As described above, in the present embodiment, when the POS terminal 20 accepts the pressing of the member information reading button 1001, the POS system 1 changes the display mode of the member information displayed on the member information display unit 605. The member information acquired after the pressing is accepted is included in the transaction information to carry out the transaction. Therefore, it is possible to make it easy for the customer and the clerk to recognize that the member information displayed on the member information display unit 605 is not used for the transaction. As a result, it is possible to prevent the transaction from being carried out using the member information of another customer unrelated to the transaction. That is, the customer who makes a transaction and the customer indicated by the member information remaining in the member information display terminal 30 can be made to match and make a transaction. Therefore, since points can be appropriately given to each customer, suitable transactions can be performed.

Further, in the above-described embodiment, when the POS terminal 20 accepts the pressing of the member information reading button 1001, the member information displayed on the member information display unit 605 of the member information display terminal 30 is deleted. This makes it clearer that the member information displayed on the member information display unit 605 is not used for transactions.

Further, in the above-described embodiment, when the POS terminal 20 accepts the pressing of the member information reading button 1001, a reading reminder notification for prompting an operation for reading the member code 703 attached to the membership card 700 is performed. As a result, the member code 703 can be read according to the operation of the customer, triggered by the pressing of the member information reading button 1001. Therefore, it is possible to match the customer who makes a transaction with the customer indicated by the member information remaining in the member information display terminal 30 and make a transaction.

Further, in the above-described embodiment, the POS terminal 20 prohibits pressing the member information reading button when a certain period of time (for example, 10 seconds) has elapsed after the member information reading button is pressed. As a result, it is possible to prevent the member information from being acquired after a certain period of time has passed since the member information reading button was pressed. Therefore, the member information acquired within a certain period of time after the member information reading button is pressed can be included in the transaction information for the transaction. Therefore, it is possible to more preferably suppress the transaction from being carried out using the member information of another customer unrelated to the transaction.

Further, in the above-described embodiment, the member information display terminal 30 has a function of acquiring member information and a function of displaying member information. As a result, the customer uses the member information display terminal 30 arranged in the store, and the customer uses the member information display terminal 30 at the start of shopping, in the middle of shopping, waiting for the settlement turn, and the like. By having the customer read the membership card, the member information can be confirmed at the customer's favorite timing.

(Modified example of the embodiment)
Hereinafter, a modified example of the embodiment will be described. In each of the following modifications, the contents described in the above-described embodiment will be omitted as appropriate.

(Modification 1)
In the above-described embodiment, the configuration in which the POS system 1 separately includes the POS terminal 20 and the member information display terminal 30 has been described. In addition to or in place of such a configuration, in the first modification, the POS system 1 does not include the member information display terminal 30, and the POS terminal 20 includes the function of the member information display terminal 30. The configuration that was not used will be described.

In the first modification, the customer causes the customer-side scanner unit 206 of the POS terminal 20 to read the member code 703 so that the member information can be confirmed at the customer's favorite timing. This will be described in detail below.

First, the functional configuration of the first modification will be described. In the first modification, the POS terminal 20 includes an acquisition unit, a display unit, and a reading unit in addition to the functional unit shown in the embodiment. The acquisition unit and the display unit are realized by the CPU 201. The reading unit is realized by the customer side display unit 205.

The acquisition unit acquires member information based on the member identification information read by the customer-side scanner unit 206. The POS terminal 20 displays member information on the customer side display unit 205. Further, the customer-side scanner unit 206 of the POS terminal 20 has a function of a reading unit and reads the member code 703 of the membership card 700. Further, the POS terminal 20 is directly connected to the member information server 40 via the network 56.

Here, the acquisition of member information will be specifically described. When the member code 703 is read by the customer-side scanner unit 206, the POS terminal 20 transmits the code information indicated by the member code 703 to the member information server 40 via the network 56 by the function of the communication unit 215. The member information server 40 identifies the member information corresponding to the member identification information indicated by the code information, and transmits the specified member information to the POS terminal 20 via the network 56. The communication unit 215 of the POS terminal 20 receives the member information from the member information server 40. The acquisition unit acquires the member information received by the communication unit 215. In this way, the acquisition unit acquires the member information based on the member identification information read by the customer side scanner unit 206.

The display unit displays the member information acquired by the acquisition unit on the customer side scanner unit 206. The reception unit accepts an operation (acquisition operation) for the acquisition unit to acquire member information. In the normal mode, the reception unit displays, for example, the member information reading button 1001 (see FIG. 10) for acquiring member information on the store clerk side display unit 210, and the store clerk operates for acquisition (pressing the button). Accept. Further, in the full self mode or the accounting-only mode, the reception unit displays the member information reading button 1201 (see FIG. 12) on the customer side display unit 205 to accept the acquisition operation by the customer.

When the operation is accepted by the reception unit, the transaction control unit includes the member information acquired after the acquisition operation is accepted in the transaction information and conducts a transaction. Specifically, the POS terminal 20 causes the acquisition unit to acquire the member information when the acquisition operation is accepted by the reception unit. More specifically, the notifying unit acquires the member information by notifying the reading unit (for example, the customer-side scanner unit 206) to read the member code 703. The transaction control unit includes the member information acquired by the acquisition unit after the notification in the transaction information and conducts a transaction.

As described above, according to the modification 1, the POS system 1 causes the customer to confirm the member information by using the customer side display unit 205 at the customer's favorite timing even if the member information display terminal 30 is not provided. Can be done. In addition, it is possible to prevent the transaction from being carried out using the member information of another customer unrelated to the transaction. That is, it is possible to match the customer who makes a transaction with the customer indicated by the member information remaining on the display terminal and make a transaction. Therefore, since points can be appropriately given to each customer, suitable transactions can be performed.

(Modification 2)
In the above-described embodiment, the configuration in which the member information display terminal 30 and the member information server 40 are directly connected in the POS system 1 has been described. In addition to or in place of such a configuration, variant 2 describes a configuration in which the POS terminal 20 and the member information server 40 are directly connected.

More specifically, in the second modification, the POS terminal 20 may be connected to the member information server 40 via the network 56. When the member code 703 is read by the scanner unit 606, the member information display terminal 30 transmits the member identification information indicated by the member code 703 to the POS terminal 20. When the POS terminal 20 receives the member identification information from the member information display terminal 30, the POS terminal 20 transmits the received member identification information to the member information server 40. The member information server 40 identifies the member information including the member identification information, and transmits the specified member information to the POS terminal 20. The POS terminal 20 transmits the member information received from the member information server 40 to the member information display terminal 30. The member information display terminal 30 displays the member information received via the POS terminal 20 on the member information display unit 605.

According to the second modification, even if the member information display terminal 30 is not connected to the network 56, the member information display terminal 30 can display the member information based on the code information read by the scanner unit 606. can. Therefore, the customer can confirm the member information at the customer's favorite timing.

(Modification 3)
In the above-described embodiment, the configuration in which both the receipt 1100 and the point specification 1110 are issued in the transaction has been described. In addition to or in place of such a configuration, variant 3 describes a configuration in which one of the receipt 1100 and the point specification 1110 is issued.

More specifically, in the third modification, the POS terminal 20 may issue the receipt 1100 and the member information display terminal 30 may not issue the point statement 1110 when conducting a transaction. As shown in FIG. 11, the receipt 1100 contains the same contents as those described in the point specification 1110 (member information). Therefore, when the receipt 1100 is issued, that is, when the member information is included in the transaction information and the transaction is performed, the member information display terminal 30 may not issue the point statement 1110. Specifically, the POS terminal 20 does not cause the member information display terminal 30 to issue the point statement 1110 by transmitting an instruction to the member information display terminal 30 indicating that the point statement 1110 is not issued. You may do it.

On the other hand, if the receipt 1100 is not issued in the POS terminal 20, that is, when the customer confirms the member information regardless of the transaction, the member information display terminal 30 can issue the point statement 1110. good. Further, in this case, the point specification 1110 is not limited to being issued by the member information display terminal 30, but may be issued by the POS terminal 20.

According to the third modification, it is possible to prevent the point specification 1110 from being issued when conducting a transaction, so that it is possible to reduce the consumption of the medium used for the point specification 1110.

(Modification example 4)
In the above-described embodiment, when the member information reading button 1001 is pressed, the member information is deleted regardless of whether or not the member information is displayed on the member information display terminal 30. In addition to or instead of such a configuration, in the modification 4, when the member information is not displayed on the member information display terminal 30, the process of erasing the member information is not performed. Will be explained.

More specifically, in the fourth modification, the POS terminal 20 receives information indicating that the member information is being displayed or hidden from the member information display terminal 30, so that the member information is displayed on the member information display terminal 30. Monitor whether it is done or not. The POS terminal 20 does not request the member information display terminal 30 to delete the member information when the member information reading button 1001 is pressed and the member information is not displayed on the member information display terminal 30. To do so. On the other hand, when the member information reading button 1001 is pressed, the POS terminal 20 requests the member information display terminal 30 to delete the member information when the member information is being displayed on the member information display terminal 30. Try to do it.

Further, in the modification 4, the POS terminal 20 may display the member information reading button 1001 depending on whether the member information is being displayed or not being displayed on the member information display terminal 30. Specifically, the POS terminal 20 may display the member information reading button 1001 when the member information is being displayed on the member information display terminal 30. Then, the POS terminal 20 requests the member information display terminal 30 to delete the member information when the member information reading button 1001 is not displayed, that is, when the member information is hidden in the member information display terminal 30. May not be done.

Even if the POS terminal 20 does not request the member information display terminal 30 to delete the member information, the POS terminal 20 prompts the scanner unit 606 to read the member code 703 in order to have the acquisition unit acquire the member information. Notify (reading reminder notification). The timing of performing the reading reminder notification can be any timing from the start of the transaction to the completion of the transaction.

According to the modification 4, when the member information is not displayed on the member information display terminal 30, the process of erasing the member information is not performed, so that the process of the member information display terminal 30 for erasing the member information is performed. The load can be reduced.

(Modification 5)
In the above-described embodiment, the configuration in which the POS terminal 20 receives the press of the member information reading button and requests the member information display terminal 30 to delete the member information has been described. In addition to or in place of such a configuration, variant 5 describes a configuration in which a member information deletion request is made at the end of a transaction.

Specifically, in the modification 5, the POS terminal 20 is the member information display terminal 30 at the end of the transaction, for example, when issuing a receipt (step S821 in FIG. 8 and step S912 in FIG. 9). Is requested to delete the member information.

According to the modification 5, it is possible to prevent the current customer's member information from being erroneously used in the next customer's transaction. In addition, since the member information used by the current customer in the transaction does not have to be seen by the next customer, privacy can be protected.

(Modification 6)
In the above-described embodiment, the configuration in which the POS terminal 20 receives the press of the member information reading button and requests the member information display terminal 30 to delete the member information has been described. In addition to or in place of such a configuration, variant 6 describes a configuration in which a member information deletion request is made at the start of a transaction.

Specifically, in the modification 6, the POS terminal 20 requests the member information display terminal 30 to delete the member information at the start of the transaction, for example, at the timing when the registration of the product is first received. conduct. The timing of accepting the registration of the product is the timing at which the barcode attached to the product is read (scanned) or the timing at which the preset key is pressed.

According to the modification 6, even if the member information of the previous customer wants to remain in the member information display terminal 30, it is possible to prevent the member information of the previous customer from being erroneously used. In addition, since the member information used by the previous customer in the transaction does not have to be seen by the current customer, privacy can be protected.

(Modification 7)
In the above-described embodiment, the configuration in which the POS terminal 20 acquires member information once in a transaction has been described. In addition to or in place of such a configuration, variant 7 describes a configuration for reacquiring member information in a transaction.

Specifically, in the modification 7, the POS terminal 20 can accept the pressing of the member information reading button at any time even after the member information is acquired until the transaction is completed (receipt is issued). It has become. In other words, the POS terminal 20 can acquire member information more than once in one transaction.

When the member information is reacquired in one transaction, the POS terminal 20 deletes the previously acquired member information and conducts a transaction using the reacquired member information. Specifically, in one transaction, when the member information reading button is pressed again, the POS terminal 20 deletes the member information already included in the transaction information and uses the newly acquired member information as the transaction information. Display and memorize by including. Further, when the member information reading button is pressed again in one transaction, the POS terminal 20 requests the member information display terminal 30 to delete the member information, and the member information display terminal 30 displays and stores the member. The information is erased, and the newly acquired member information is displayed and stored in the member information display terminal 30. In this way, when the member information is reacquired in one transaction, the member information is deleted from the two devices of the POS terminal 20 and the member information display terminal 30.

According to the modification 7, if it is desired to change the member information in the middle of a transaction, the member information can be changed. For this reason, even if a transaction is started with the member information of the member of the previous transaction, the member information is changed in the middle of the transaction and the changed member information is included in the transaction information. You can make a transaction. Therefore, it is possible to improve the convenience of transactions using member information.

(Modification 8)
In the above-described embodiment, the configuration of accepting the pressing of the member information reading button 1001 and erasing the member information has been described. In addition to or in place of such a configuration, the modification 8 describes a configuration in which the process of erasing the member information may not be performed.

More specifically, in the modified example 8, after the customer causes the member information display terminal 30 to read the membership card and display the member information (after confirmation), the customer may continue to make a transaction as it is. be. In this case, the POS terminal 20 may use (take over) the member information without erasing the member information displayed on the member information display terminal 30.

Specifically, for example, the POS terminal 20 displays a button indicating that the member information is inherited from the member information display terminal 30 on the clerk side display unit 210, and the member information is pressed by pressing the button. May be taken over. Further, when the POS terminal 20 starts a transaction (for example, product registration) within a predetermined time (for example, within a few seconds) after the member information is displayed on the member information display terminal 30, the POS terminal 20 is said to be concerned. The member information may be inherited from the member information display terminal 30. In addition, in determining whether or not the POS terminal 20 is within a predetermined time, the member information display terminal 30 should acquire information on the time indicating the timing at which the member information is displayed on the member information display terminal 30. Just do it.

According to the modification 8, after the customer confirms the member information, the member information can be taken over as it is and included in the transaction information without being deleted. Therefore, the operation of reading the membership code can be simplified.

Hereinafter, the summary of the embodiments will be described.
[Technical Field] Product Data Processing System, Product Data Processing Method, and Program The present invention relates to a product data processing system, a product data processing method, and a program.
[Background technology]
Conventionally, in stores, for example, points are given to registered members according to the number of visits to the store, and discounts are given according to the number of points. As a related technique, a system in which a security level is set according to a purchase frequency has been proposed (see Patent Document 1 below).
In addition, the customer may want to check the number of points at the beginning of shopping, in the middle of shopping, or when waiting for the payment turn. For this reason, a display terminal that displays member information including the number of points is placed in the store, and the customer can read the membership card on the display terminal so that the member information can be confirmed at the customer's favorite timing. Is being done.
[Prior Art Document]
[Patent Document]
[Patent Document 1] Japanese Unexamined Patent Publication No. 2006-285329 [Summary of the invention]
[Problems to be solved by the invention]
However, for example, if the customer only confirms the member information and leaves the display terminal, the member information of the customer may remain on the display terminal as it is. Then, if the transaction is carried out using the member information of the customer, the transaction is carried out using the member information of the customer unrelated to the transaction. As a result, the customer who makes a transaction and the customer indicated by the member information remaining on the display terminal do not match, and points cannot be appropriately given to the customer who makes a transaction, so that a suitable transaction can be made. There was a problem that it could not be done.
The present invention has been made in view of such circumstances, and an object of the present invention is to provide a technique capable of conducting a suitable transaction.
[Means to solve problems]
In order to solve the above-mentioned problems, the product data processing system according to one aspect of the present invention is registered as an acquisition means for acquiring member information and a display means for displaying the member information acquired by the acquisition means. A generation means for generating transaction information based on product information, a reception means for receiving an operation for acquiring member information by the acquisition means, and a member information displayed on the display means when the operation is received. It is characterized by comprising a display control means for changing the display mode, and, when the operation is accepted, a transaction control means for including the member information acquired after the operation is accepted in the transaction information and performing a transaction. It is a product data processing system.
According to the above configuration, it is possible to make it easy for the customer and the clerk to recognize that the member information displayed on the display means is not used for the transaction. As a result, it is possible to prevent the transaction from being carried out using the member information of another customer unrelated to the transaction. That is, it is possible to match the customer who makes a transaction with the customer indicated by the member information remaining on the display terminal and make a transaction. Therefore, since points can be appropriately given to each customer, suitable transactions can be performed.
In the above configuration, the display control means may delete the member information displayed on the display means.
According to the above configuration, it can be made clearer that the member information displayed on the display means is not used for the transaction.
In the above configuration, when the operation is accepted, the reading unit further includes a notification means for prompting the operation to read the member identification information attached to the member medium, and the acquisition unit is read by the reading unit. The member information may be acquired based on the member identification information.
According to the above configuration, it is possible to read the member identification information according to the operation of the customer, triggered by the reception of the above operation by the reception means. Therefore, it is possible to match the customer who makes a transaction with the customer indicated by the member information remaining in the member information display terminal 30 and make a transaction.
In the above configuration, when the operation is accepted, a timekeeping means for measuring the time from the reception, and a prohibition means for prohibiting the reception of the operation by the reception means when the timekeeping means measures a certain time. You may be prepared.
According to the above configuration, it is possible to prevent the member information from being acquired after a certain period of time has passed since the operation was received. Therefore, the member information acquired within a certain period of time after the member information reading button is pressed can be included in the transaction information for the transaction. Therefore, it is possible to more preferably suppress the transaction from being carried out using the member information of another customer unrelated to the transaction.
In the above configuration, a member information reading terminal having the acquisition means and the display means may be provided.
According to the above configuration, the customer uses the member information reading terminal arranged in the store to read the member information at the start of shopping, in the middle of shopping, or when waiting for the payment turn. By having the terminal read the membership card, the membership information can be confirmed at the customer's favorite timing.
In order to solve the above-mentioned problems, in another method of the present invention, the computer used in the product data processing system displays the acquisition step of acquiring member information and the member information acquired in the acquisition step. A display step to be displayed on the means, a generation step to generate transaction information based on the registered product information, a reception step to accept an operation for acquiring member information, and when the operation is accepted, the display means. A display control step for changing the display mode of the member information displayed in the above, and a transaction control step for including the member information acquired after the operation is accepted in the transaction information when the operation is accepted. , Is a product data processing method characterized by executing.
According to the above configuration, it is possible to make it easy for the customer and the clerk to recognize that the member information displayed on the display means is not used for the transaction. As a result, it is possible to prevent the transaction from being carried out using the member information of another customer unrelated to the transaction. That is, it is possible to match the customer who makes a transaction with the customer indicated by the member information remaining on the display terminal and make a transaction. Therefore, since points can be appropriately given to each customer, suitable transactions can be performed.
In order to solve the above-mentioned problems, the program according to another aspect of the present invention displays the acquisition means for acquiring member information and the member information acquired by the acquisition means on the computer used for the product data processing system. Display means, generation means for generating transaction information based on registered product information, reception means for receiving an operation for acquiring member information by the acquisition means, and display on the display means when the operation is accepted. Display control means for changing the display mode of member information, and when the operation is accepted, the member information acquired after the operation is accepted is included in the transaction information to function as a transaction control means for conducting a transaction. It is a program characterized by.
According to the above configuration, it is possible to make it easy for the customer and the clerk to recognize that the member information displayed on the display means is not used for the transaction. As a result, it is possible to prevent the transaction from being carried out using the member information of another customer unrelated to the transaction. That is, it is possible to match the customer who makes a transaction with the customer indicated by the member information remaining on the display terminal and make a transaction. Therefore, since points can be appropriately given to each customer, suitable transactions can be performed.

In the above description, the acquisition unit, the display unit, the generation unit, the reception unit, the transaction control unit, the display control unit, the notification unit, the timekeeping unit, and the prohibition unit are referred to as the POS terminal 20 and the prohibition unit. The configuration provided in the member information display terminal 30 has been described. These functional parts may be provided in other computer devices. For example, these functional units may be provided in the store controller 10, may be provided in the monitoring terminal 11, or may be provided in a computer device other than these. Further, the number of computer devices provided with these functional units is not limited to one, and may be a plurality of computers. For example, one computer device may include some of these functional units, and another computer device may include other functional units.

The program for realizing the POS system 1 described above may be recorded on a computer-readable recording medium, and the program may be read by the computer system and executed. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, and a storage device such as a hard disk built in a computer system. Furthermore, a "computer-readable recording medium" is a volatile memory (RAM) inside a computer system that serves as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. In addition, it shall include those that hold the program for a certain period of time. Further, the program may be transmitted from a computer system in which this program is stored in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the "transmission medium" for transmitting a program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. Further, the above program may be for realizing a part of the above-mentioned functions. Further, it may be a so-called difference file (difference program) that can realize the above-mentioned function in combination with a program already recorded in the computer system.

1 ... POS system 10 ... Store controller 11 ... Monitoring terminal 20 ... POS terminal 30 ... Member information display terminal 40 ... Member information server 201, 601 ... CPU
202, 602 ... ROM
203, 603 ... RAM
204 ... Hard disk 205 ... Customer side display unit 206 ... Customer side scanner unit 208 ... Card payment unit 209 ... Change machine 210 ... Clerk side display unit 211 ... Key operation unit 212 ... Clerk side scanner unit 213, 607 ... Printing unit 214, 608 ... Audio output unit 215, 609 ... Communication unit 604 ... Memory 605 ... Member information display unit 606 ... Scanner unit

Claims (7)

The acquisition method for acquiring member information and
A display means for displaying member information acquired by the acquisition means, and a display means for displaying the member information.
A generation method that generates transaction information based on registered product information,
The reception means that accepts the operation for acquiring the member information by the acquisition means, and the reception means.
When the operation is accepted, the display control means for changing the display mode of the member information displayed on the display means, and the display control means.
When the operation is accepted, a transaction control means that includes the member information acquired after the operation is accepted in the transaction information and conducts a transaction.
A product data processing system characterized by being equipped with. The display control means erases the member information displayed on the display means.
The product data processing system according to claim 1. When the operation is accepted, the reading unit is further provided with a notification means for prompting the operation to read the member identification information attached to the member medium.
The acquisition means acquires the member information based on the member identification information read by the reading unit.
The product data processing system according to claim 1 or 2, wherein the product data processing system is characterized in that. When the operation is accepted, a timekeeping means for measuring the time from the reception and a timekeeping means
When the timekeeping means clocks a certain time, the prohibition means for prohibiting the reception by the reception means and the prohibition means.
The product data processing system according to any one of claims 1 to 3, wherein the product data processing system is provided. The product data processing system according to any one of claims 1 to 4, further comprising a member information reading terminal having the acquisition means and the display means. The computer used for the product data processing system
The acquisition step to acquire member information and
A display step for displaying the member information acquired in the acquisition step on the display means, and a display step.
A generation step that generates transaction information based on the registered product information,
A reception step that accepts operations to acquire member information,
When the operation is accepted, a display control step that changes the display mode of the member information displayed on the display means, and a display control step.
When the operation is accepted, the transaction control step in which the member information acquired after the operation is accepted is included in the transaction information and the transaction is performed, and
A product data processing method characterized by executing. Computers used in product data processing systems
Acquisition method for acquiring member information,
A display means for displaying member information acquired by the acquisition means,
A generation method that generates transaction information based on registered product information,
A reception means that accepts operations for the acquisition means to acquire member information,
A display control means that changes the display mode of member information displayed on the display means when the operation is accepted.
When the operation is accepted, a transaction control means that includes the member information acquired after the operation is accepted in the transaction information and conducts a transaction.
A program characterized by functioning as.

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